File size: 5,060 Bytes
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"domain": "banking-intent",
"questions": {
"label": {
"type": "choice",
"instructions": "Choose the banking customer intent that best matches this request.",
"criteria": {
"Refund_not_showing_up": "Refund not showing up",
"activate_my_card": "activate my card",
"age_limit": "age limit",
"apple_pay_or_google_pay": "apple pay or google pay",
"atm_support": "atm support",
"automatic_top_up": "automatic top up",
"balance_not_updated_after_bank_transfer": "balance not updated after bank transfer",
"balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit",
"beneficiary_not_allowed": "beneficiary not allowed",
"cancel_transfer": "cancel transfer",
"card_about_to_expire": "card about to expire",
"card_acceptance": "card acceptance",
"card_arrival": "card arrival",
"card_delivery_estimate": "card delivery estimate",
"card_linking": "card linking",
"card_not_working": "card not working",
"card_payment_fee_charged": "card payment fee charged",
"card_payment_not_recognised": "card payment not recognised",
"card_payment_wrong_exchange_rate": "card payment wrong exchange rate",
"card_swallowed": "card swallowed",
"cash_withdrawal_charge": "cash withdrawal charge",
"cash_withdrawal_not_recognised": "cash withdrawal not recognised",
"change_pin": "change pin",
"compromised_card": "compromised card",
"contactless_not_working": "contactless not working",
"country_support": "country support",
"declined_card_payment": "declined card payment",
"declined_cash_withdrawal": "declined cash withdrawal",
"declined_transfer": "declined transfer",
"direct_debit_payment_not_recognised": "direct debit payment not recognised",
"disposable_card_limits": "disposable card limits",
"edit_personal_details": "edit personal details",
"exchange_charge": "exchange charge",
"exchange_rate": "exchange rate",
"exchange_via_app": "exchange via app",
"extra_charge_on_statement": "extra charge on statement",
"failed_transfer": "failed transfer",
"fiat_currency_support": "fiat currency support",
"get_disposable_virtual_card": "get disposable virtual card",
"get_physical_card": "get physical card",
"getting_spare_card": "getting spare card",
"getting_virtual_card": "getting virtual card",
"lost_or_stolen_card": "lost or stolen card",
"lost_or_stolen_phone": "lost or stolen phone",
"order_physical_card": "order physical card",
"passcode_forgotten": "passcode forgotten",
"pending_card_payment": "pending card payment",
"pending_cash_withdrawal": "pending cash withdrawal",
"pending_top_up": "pending top up",
"pending_transfer": "pending transfer",
"pin_blocked": "pin blocked",
"receiving_money": "receiving money",
"request_refund": "request refund",
"reverted_card_payment?": "reverted card payment?",
"supported_cards_and_currencies": "supported cards and currencies",
"terminate_account": "terminate account",
"top_up_by_bank_transfer_charge": "top up by bank transfer charge",
"top_up_by_card_charge": "top up by card charge",
"top_up_by_cash_or_cheque": "top up by cash or cheque",
"top_up_failed": "top up failed",
"top_up_limits": "top up limits",
"top_up_reverted": "top up reverted",
"topping_up_by_card": "topping up by card",
"transaction_charged_twice": "transaction charged twice",
"transfer_fee_charged": "transfer fee charged",
"transfer_into_account": "transfer into account",
"transfer_not_received_by_recipient": "transfer not received by recipient",
"transfer_timing": "transfer timing",
"unable_to_verify_identity": "unable to verify identity",
"verify_my_identity": "verify my identity",
"verify_source_of_funds": "verify source of funds",
"verify_top_up": "verify top up",
"virtual_card_not_working": "virtual card not working",
"visa_or_mastercard": "visa or mastercard",
"why_verify_identity": "why verify identity",
"wrong_amount_of_cash_received": "wrong amount of cash received",
"wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"
}
}
},
"max_len": 2048,
"head_max_len": 960,
"primary_metric": "macro_f1",
"checkpoint_selection": "minimum validation cross entropy",
"max_sequence_tokens": 1006,
"input_or_candidate_truncation": false,
"scope": [
"Label-independent lexical groups at cosine >=0.90; excluded 1167 training rows related to official test. Semantic independence is unverified."
],
"excluded_overlength_counts": {
"train": 0,
"validation": 0,
"test": 0
}
}
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