| { |
| "domain": "banking-intent", |
| "questions": { |
| "label": { |
| "type": "choice", |
| "instructions": "Choose the banking customer intent that best matches this request.", |
| "criteria": { |
| "Refund_not_showing_up": "Refund not showing up", |
| "activate_my_card": "activate my card", |
| "age_limit": "age limit", |
| "apple_pay_or_google_pay": "apple pay or google pay", |
| "atm_support": "atm support", |
| "automatic_top_up": "automatic top up", |
| "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", |
| "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", |
| "beneficiary_not_allowed": "beneficiary not allowed", |
| "cancel_transfer": "cancel transfer", |
| "card_about_to_expire": "card about to expire", |
| "card_acceptance": "card acceptance", |
| "card_arrival": "card arrival", |
| "card_delivery_estimate": "card delivery estimate", |
| "card_linking": "card linking", |
| "card_not_working": "card not working", |
| "card_payment_fee_charged": "card payment fee charged", |
| "card_payment_not_recognised": "card payment not recognised", |
| "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", |
| "card_swallowed": "card swallowed", |
| "cash_withdrawal_charge": "cash withdrawal charge", |
| "cash_withdrawal_not_recognised": "cash withdrawal not recognised", |
| "change_pin": "change pin", |
| "compromised_card": "compromised card", |
| "contactless_not_working": "contactless not working", |
| "country_support": "country support", |
| "declined_card_payment": "declined card payment", |
| "declined_cash_withdrawal": "declined cash withdrawal", |
| "declined_transfer": "declined transfer", |
| "direct_debit_payment_not_recognised": "direct debit payment not recognised", |
| "disposable_card_limits": "disposable card limits", |
| "edit_personal_details": "edit personal details", |
| "exchange_charge": "exchange charge", |
| "exchange_rate": "exchange rate", |
| "exchange_via_app": "exchange via app", |
| "extra_charge_on_statement": "extra charge on statement", |
| "failed_transfer": "failed transfer", |
| "fiat_currency_support": "fiat currency support", |
| "get_disposable_virtual_card": "get disposable virtual card", |
| "get_physical_card": "get physical card", |
| "getting_spare_card": "getting spare card", |
| "getting_virtual_card": "getting virtual card", |
| "lost_or_stolen_card": "lost or stolen card", |
| "lost_or_stolen_phone": "lost or stolen phone", |
| "order_physical_card": "order physical card", |
| "passcode_forgotten": "passcode forgotten", |
| "pending_card_payment": "pending card payment", |
| "pending_cash_withdrawal": "pending cash withdrawal", |
| "pending_top_up": "pending top up", |
| "pending_transfer": "pending transfer", |
| "pin_blocked": "pin blocked", |
| "receiving_money": "receiving money", |
| "request_refund": "request refund", |
| "reverted_card_payment?": "reverted card payment?", |
| "supported_cards_and_currencies": "supported cards and currencies", |
| "terminate_account": "terminate account", |
| "top_up_by_bank_transfer_charge": "top up by bank transfer charge", |
| "top_up_by_card_charge": "top up by card charge", |
| "top_up_by_cash_or_cheque": "top up by cash or cheque", |
| "top_up_failed": "top up failed", |
| "top_up_limits": "top up limits", |
| "top_up_reverted": "top up reverted", |
| "topping_up_by_card": "topping up by card", |
| "transaction_charged_twice": "transaction charged twice", |
| "transfer_fee_charged": "transfer fee charged", |
| "transfer_into_account": "transfer into account", |
| "transfer_not_received_by_recipient": "transfer not received by recipient", |
| "transfer_timing": "transfer timing", |
| "unable_to_verify_identity": "unable to verify identity", |
| "verify_my_identity": "verify my identity", |
| "verify_source_of_funds": "verify source of funds", |
| "verify_top_up": "verify top up", |
| "virtual_card_not_working": "virtual card not working", |
| "visa_or_mastercard": "visa or mastercard", |
| "why_verify_identity": "why verify identity", |
| "wrong_amount_of_cash_received": "wrong amount of cash received", |
| "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal" |
| } |
| } |
| }, |
| "max_len": 2048, |
| "head_max_len": 960, |
| "primary_metric": "macro_f1", |
| "checkpoint_selection": "minimum validation cross entropy", |
| "max_sequence_tokens": 1006, |
| "input_or_candidate_truncation": false, |
| "scope": [ |
| "Label-independent lexical groups at cosine >=0.90; excluded 1167 training rows related to official test. Semantic independence is unverified." |
| ], |
| "excluded_overlength_counts": { |
| "train": 0, |
| "validation": 0, |
| "test": 0 |
| } |
| } |
|
|
