{
  "domain": "banking-intent",
  "questions": {
    "label": {
      "type": "choice",
      "instructions": "Choose the banking customer intent that best matches this request.",
      "criteria": {
        "Refund_not_showing_up": "Refund not showing up",
        "activate_my_card": "activate my card",
        "age_limit": "age limit",
        "apple_pay_or_google_pay": "apple pay or google pay",
        "atm_support": "atm support",
        "automatic_top_up": "automatic top up",
        "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer",
        "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit",
        "beneficiary_not_allowed": "beneficiary not allowed",
        "cancel_transfer": "cancel transfer",
        "card_about_to_expire": "card about to expire",
        "card_acceptance": "card acceptance",
        "card_arrival": "card arrival",
        "card_delivery_estimate": "card delivery estimate",
        "card_linking": "card linking",
        "card_not_working": "card not working",
        "card_payment_fee_charged": "card payment fee charged",
        "card_payment_not_recognised": "card payment not recognised",
        "card_payment_wrong_exchange_rate": "card payment wrong exchange rate",
        "card_swallowed": "card swallowed",
        "cash_withdrawal_charge": "cash withdrawal charge",
        "cash_withdrawal_not_recognised": "cash withdrawal not recognised",
        "change_pin": "change pin",
        "compromised_card": "compromised card",
        "contactless_not_working": "contactless not working",
        "country_support": "country support",
        "declined_card_payment": "declined card payment",
        "declined_cash_withdrawal": "declined cash withdrawal",
        "declined_transfer": "declined transfer",
        "direct_debit_payment_not_recognised": "direct debit payment not recognised",
        "disposable_card_limits": "disposable card limits",
        "edit_personal_details": "edit personal details",
        "exchange_charge": "exchange charge",
        "exchange_rate": "exchange rate",
        "exchange_via_app": "exchange via app",
        "extra_charge_on_statement": "extra charge on statement",
        "failed_transfer": "failed transfer",
        "fiat_currency_support": "fiat currency support",
        "get_disposable_virtual_card": "get disposable virtual card",
        "get_physical_card": "get physical card",
        "getting_spare_card": "getting spare card",
        "getting_virtual_card": "getting virtual card",
        "lost_or_stolen_card": "lost or stolen card",
        "lost_or_stolen_phone": "lost or stolen phone",
        "order_physical_card": "order physical card",
        "passcode_forgotten": "passcode forgotten",
        "pending_card_payment": "pending card payment",
        "pending_cash_withdrawal": "pending cash withdrawal",
        "pending_top_up": "pending top up",
        "pending_transfer": "pending transfer",
        "pin_blocked": "pin blocked",
        "receiving_money": "receiving money",
        "request_refund": "request refund",
        "reverted_card_payment?": "reverted card payment?",
        "supported_cards_and_currencies": "supported cards and currencies",
        "terminate_account": "terminate account",
        "top_up_by_bank_transfer_charge": "top up by bank transfer charge",
        "top_up_by_card_charge": "top up by card charge",
        "top_up_by_cash_or_cheque": "top up by cash or cheque",
        "top_up_failed": "top up failed",
        "top_up_limits": "top up limits",
        "top_up_reverted": "top up reverted",
        "topping_up_by_card": "topping up by card",
        "transaction_charged_twice": "transaction charged twice",
        "transfer_fee_charged": "transfer fee charged",
        "transfer_into_account": "transfer into account",
        "transfer_not_received_by_recipient": "transfer not received by recipient",
        "transfer_timing": "transfer timing",
        "unable_to_verify_identity": "unable to verify identity",
        "verify_my_identity": "verify my identity",
        "verify_source_of_funds": "verify source of funds",
        "verify_top_up": "verify top up",
        "virtual_card_not_working": "virtual card not working",
        "visa_or_mastercard": "visa or mastercard",
        "why_verify_identity": "why verify identity",
        "wrong_amount_of_cash_received": "wrong amount of cash received",
        "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"
      }
    }
  },
  "max_len": 2048,
  "head_max_len": 960,
  "primary_metric": "macro_f1",
  "checkpoint_selection": "minimum validation cross entropy",
  "max_sequence_tokens": 1006,
  "input_or_candidate_truncation": false,
  "scope": [
    "Label-independent lexical groups at cosine >=0.90; excluded 1167 training rows related to official test. Semantic independence is unverified."
  ],
  "excluded_overlength_counts": {
    "train": 0,
    "validation": 0,
    "test": 0
  }
}