{
  "domain": "support",
  "questions": {
    "label": {
      "type": "choice",
      "instructions": "Choose the customer support intent that best matches this request.",
      "criteria": {
        "cancel_order": "cancel order",
        "change_order": "change order",
        "change_shipping_address": "change shipping address",
        "check_cancellation_fee": "check cancellation fee",
        "check_invoice": "check invoice",
        "check_payment_methods": "check payment methods",
        "check_refund_policy": "check refund policy",
        "complaint": "complaint",
        "contact_customer_service": "contact customer service",
        "contact_human_agent": "contact human agent",
        "create_account": "create account",
        "delete_account": "delete account",
        "delivery_options": "delivery options",
        "delivery_period": "delivery period",
        "edit_account": "edit account",
        "get_invoice": "get invoice",
        "get_refund": "get refund",
        "newsletter_subscription": "newsletter subscription",
        "payment_issue": "payment issue",
        "place_order": "place order",
        "recover_password": "recover password",
        "registration_problems": "registration problems",
        "review": "review",
        "set_up_shipping_address": "set up shipping address",
        "switch_account": "switch account",
        "track_order": "track order",
        "track_refund": "track refund"
      }
    }
  },
  "max_len": 1024,
  "head_max_len": 256,
  "primary_metric": "macro_f1",
  "checkpoint_selection": "minimum validation cross entropy",
  "max_sequence_tokens": 263,
  "input_or_candidate_truncation": false
}