Ari Azevedo

ariazevedo

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ariazevedopt

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posted an update 21 days ago

🇵🇹 LusoSupport-PT — validating a pt-PT customer-support dataset for AMALIA fine-tuning BODY: Since AMALIA launched — Portugal's open-source, government-backed LLM — I've been building LusoSupport-PT: a European Portuguese (pt-PT) instruction dataset (10,828 rows, 8 domains, 8 task types, 18 customer intents) designed to specialize models like AMALIA for customer support — ticket responses, urgency classification, escalation detection, all in the register a real Portuguese support team actually uses. I've already shared this with teams like Conectys, Infraspeak, Codacy, Talkdesk, Digiton.AI, PHC Software, and Simmple.ai to find out if it solves a real problem. Opening the same question here: if you work in Portuguese-language customer support (or are building on AMALIA), would this be useful — as a dataset to fine-tune yourself, or as the basis for an already-specialized model? 🤗 Free sample (200 rows): https://huggingface.co/datasets/ariazevedo/LusoSupport-PT 💻 GitHub (pipeline + AMALIA integration guide): https://github.com/ariazevedopt/pt-ai-instruction-dataset 💼 Full dataset: https://ariazevedo.gumroad.com/l/lusosupport-pt

updated a dataset 21 days ago

ariazevedo/LusoSupport-PT

upvoted an article about 1 month ago

pt-PT ≠ pt-BR: why I built a dedicated European Portuguese support dataset

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🇵🇹 LusoSupport-PT — validating a pt-PT customer-support dataset for AMALIA fine-tuning

BODY:
Since AMALIA launched — Portugal's open-source, government-backed LLM — I've been building LusoSupport-PT: a European Portuguese (pt-PT) instruction dataset (10,828 rows, 8 domains, 8 task types, 18 customer intents) designed to specialize models like AMALIA for customer support — ticket responses, urgency classification, escalation detection, all in the register a real Portuguese support team actually uses.

I've already shared this with teams like Conectys, Infraspeak, Codacy, Talkdesk, Digiton.AI, PHC Software, and Simmple.ai to find out if it solves a real problem. Opening the same question here: if you work in Portuguese-language customer support (or are building on AMALIA), would this be useful — as a dataset to fine-tune yourself, or as the basis for an already-specialized model?

🤗 Free sample (200 rows): ariazevedo/LusoSupport-PT
💻 GitHub (pipeline + AMALIA integration guide): https://github.com/ariazevedopt/pt-ai-instruction-dataset
💼 Full dataset: https://ariazevedo.gumroad.com/l/lusosupport-pt