{"id": "intent-0", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "books airfare", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $700 for region coastal, from 29 September 2023 onward.\n\nA2 changes the limit to $800 for role field technician, beginning 17 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-75 was issued Tuesday 06 June 2023. Covered classes are team lead / employee / vendor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nVantage Air | decision file 10529 | equipment warranty | consolidated rule pack\n\nCASE 10529: Leila Tan, role=regional manager, region=coastal. Event date 30 August 2024; request received 08 September 2024; claimed amount $601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $6,500 for role team lead, beginning 12 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region south, from 13 February 2024 onward.\n\nGoverning document MAN-96 was issued Monday 14 August 2023. Covered classes are vendor / team lead / contractor / employee / regional manager / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 42003 | data export review | consolidated rule pack\n\nCASE 42003: Pablo Silva, role=team lead, region=east. Event date 07 April 2025; request received 05 July 2025; claimed amount $6,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Leila is employed by Cedar Retail Group.\n- Leila reports directly to Aisha.\n- The headquarters of Cedar Retail Group is in Porto.\n- Elena reports directly to Kenji.\n- Kenji reports directly to Priya.\n- Dmitri reports directly to Hana.\n- Elena is employed by Meridian Bank.\n- Kenji is employed by Cobalt Health.\n- Hana reports directly to Stefan.\n- Priya is employed by Cedar Retail Group.\n- Tessa reports directly to Elena.\n- The headquarters of Cobalt Health is in Nagoya.\n- Priya reports directly to Leila.\n- Stefan reports directly to Tessa.\n- The headquarters of Lattice Analytics is in Turku.\n- Stefan is employed by Cedar Retail Group.\n- The headquarters of Meridian Bank is in Lyon.\n- Tessa is employed by Cobalt Health.\n- Hana is employed by Lattice Analytics.\n- Aisha is employed by Lattice Analytics.\n- Dmitri is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Porto", "2": "Valencia", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4", "family": "intent", "state": "A user sent this message to the support desk:\n\"Where is order 51023\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-5", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 68020 | service credit | consolidated rule pack\n\nGoverning document POL-79 was issued Tuesday 04 April 2023. Covered classes are field technician / regional manager / team lead / vendor / contractor / employee; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region east, from 02 March 2024 onward.\n\nA2 changes the limit to $4,200 for role intern, beginning 19 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 68020: Priya Berg, role=contractor, region=south. Event date 18 March 2024; request received 23 March 2024; claimed amount $4,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-6", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena is employed by Northwind Systems.\n- Felix reports directly to Lucia.\n- Lucia reports directly to Elena.\n- Priya is employed by Lattice Analytics.\n- Stefan is employed by Lattice Analytics.\n- Jonas is employed by Northwind Systems.\n- Yuki reports directly to Omar.\n- Omar reports directly to Felix.\n- Mei is employed by Vantage Air.\n- The headquarters of Summit Energy is in Turku.\n- The headquarters of Northwind Systems is in Porto.\n- The headquarters of Vantage Air is in Lyon.\n- Stefan reports directly to Priya.\n- Elena reports directly to Stefan.\n- The headquarters of Meridian Bank is in Lyon.\n- Omar is employed by Northwind Systems.\n- Mei reports directly to Jonas.\n- Lucia is employed by Summit Energy.\n- Felix is employed by Lattice Analytics.\n- Yuki is employed by Vantage Air.\n- Jonas reports directly to Yuki.\n- The headquarters of Lattice Analytics is in Cork.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Turku", "2": "Nagoya", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-7", "family": "intent", "state": "New travel ticket, customer message:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "reports lost baggage", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-8", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $1,100 for region central, from 08 May 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role employee, beginning 10 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 38774 | relocation assistance | consolidated rule pack\n\nGoverning document PROC-67 was issued Thursday 20 April 2023. Covered classes are team lead / vendor / regional manager / field technician / intern / contractor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 38774: Pablo Ames, role=team lead, region=coastal. Event date 17 November 2024; request received 30 November 2024; claimed amount $2,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-9", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $700 for region east, from 18 December 2024 onward.\n\nHelios Logistics | decision file 98084 | vendor onboarding | consolidated rule pack\n\nGoverning document PROC-95 was issued Monday 12 February 2024. Covered classes are regional manager / vendor / intern / team lead; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 09 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nCASE 98084: Omar Okafor, role=vendor, region=central. Event date 03 February 2026; request received 04 April 2026; claimed amount $2,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-10", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 46941 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region west, from 27 July 2023 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document PROC-18 was issued Monday 13 March 2023. Covered classes are regional manager / field technician / employee / team lead; other roles are outside scope.\n\nA2 changes the limit to $800 for role employee, beginning 23 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 46941: Elena Novak, role=field technician, region=north. Event date 06 October 2025; request received 20 November 2025; claimed amount $1,701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-11", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region west, from 15 October 2024 onward.\n\nGoverning document POL-54 was issued Sunday 24 March 2024. Covered classes are field technician / intern / vendor / employee; other roles are outside scope.\n\nSummit Energy | decision file 72273 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role field technician, beginning 10 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 72273: Elena Novak, role=team lead, region=south. Event date 20 August 2025; request received 11 September 2025; claimed amount $7,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-12", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nCobalt Health | decision file 49342 | service credit | consolidated rule pack\n\nA2 changes the limit to $1,300 for role team lead, beginning 04 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region east, from 11 December 2023 onward.\n\nGoverning document STD-37 was issued Wednesday 23 August 2023. Covered classes are team lead / contractor / vendor / field technician / intern / regional manager; other roles are outside scope.\n\nCASE 49342: Callum Silva, role=intern, region=east. Event date 07 May 2025; request received 28 June 2025; claimed amount $901. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-13", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias reports directly to Leila.\n- The headquarters of Pinnacle Software is in Ghent.\n- Yuki is employed by Cedar Retail Group.\n- Hana is employed by Cedar Retail Group.\n- Nadia reports directly to Jonas.\n- Lucia reports directly to Yuki.\n- Yuki reports directly to Tessa.\n- Hana reports directly to Nadia.\n- Leila reports directly to Hana.\n- Tobias is employed by Cedar Retail Group.\n- Lucia is employed by Summit Energy.\n- The headquarters of Cedar Retail Group is in Bergen.\n- The headquarters of Beacon Insurance is in Leeds.\n- The headquarters of Summit Energy is in Nagoya.\n- The headquarters of Northwind Systems is in Oslo.\n- Nadia is employed by Northwind Systems.\n- Leila is employed by Northwind Systems.\n- Tessa is employed by Northwind Systems.\n- Tessa reports directly to Mei.\n- Mei reports directly to Tobias.\n- Jonas is employed by Cedar Retail Group.\n- Mei is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Ghent", "2": "Porto", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-14", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nPinnacle Software | decision file 21086 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region south, from 19 May 2024 onward.\n\nA2 changes the limit to $14,000 for role intern, beginning 14 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-43 was issued Tuesday 12 December 2023. Covered classes are team lead / contractor / vendor; other roles are outside scope.\n\nCASE 21086: Aisha Silva, role=regional manager, region=east. Event date 16 October 2026; request received 26 November 2026; claimed amount $15,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-15", "family": "policy", "state": "A2 changes the limit to $14,000 for role vendor, beginning 27 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-20 was issued Monday 18 September 2023. Covered classes are vendor / intern / team lead / contractor / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region north, from 24 August 2024 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 88346 | service credit | consolidated rule pack\n\nCASE 88346: Nadia Ames, role=employee, region=north. Event date 03 December 2024; request received 24 January 2025; claimed amount $14,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-16", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document MAN-60 was issued Tuesday 05 March 2024. Covered classes are employee / team lead / intern / field technician; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role field technician, beginning 21 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 97680 | data export review | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region west, from 08 January 2025 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 97680: Mei Ames, role=vendor, region=east. Event date 21 December 2024; request received 20 March 2025; claimed amount $701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-17", "family": "policy", "state": "Governing document STD-31 was issued Friday 02 February 2024. Covered classes are employee / regional manager / intern / contractor / field technician / vendor; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region north, from 19 October 2024 onward.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 30 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 34753 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 34753: Ravi Silva, role=vendor, region=north. Event date 21 August 2026; request received 19 November 2026; claimed amount $1,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-18", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara reports directly to Hana.\n- Tessa reports directly to Mei.\n- Hana reports directly to Lucia.\n- Ingrid is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Turku.\n- Ingrid reports directly to Elena.\n- Callum reports directly to Tessa.\n- Priya reports directly to Amara.\n- Hana is employed by Summit Energy.\n- The headquarters of Helios Logistics is in Porto.\n- The headquarters of Summit Energy is in Turku.\n- Elena is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Lyon.\n- Priya is employed by Ironwood Manufacturing.\n- Mei is employed by Ironwood Manufacturing.\n- Tessa is employed by Summit Energy.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Lucia is employed by Meridian Bank.\n- Mei reports directly to Priya.\n- Lucia reports directly to Ingrid.\n- Callum is employed by Summit Energy.\n- Amara is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Leeds", "2": "Cork", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-19", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $11,000 for region south, from 06 October 2024 onward.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nGoverning document MAN-83 was issued Thursday 26 October 2023. Covered classes are intern / employee / field technician / team lead / vendor / contractor; other roles are outside scope.\n\nNorthwind Systems | decision file 13739 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $800 for role field technician, beginning 01 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 13739: Mara Tan, role=contractor, region=coastal. Event date 12 September 2024; request received 03 November 2024; claimed amount $801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-20", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $5,000 for region north, from 12 November 2024 onward.\n\nGoverning document PROC-34 was issued Sunday 14 January 2024. Covered classes are regional manager / field technician / intern / vendor / employee; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $800 for role team lead, beginning 03 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 69207 | relocation assistance | consolidated rule pack\n\nCASE 69207: Bruno Okafor, role=regional manager, region=west. Event date 21 November 2025; request received 05 March 2026; claimed amount $1,351. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-21", "family": "multihop", "state": "Corporate registry excerpt:\n- Felix is employed by Cedar Retail Group.\n- Mateo is employed by Helios Logistics.\n- Yuki reports directly to Mara.\n- The headquarters of Vantage Air is in Ghent.\n- Callum reports directly to Yuki.\n- Aisha is employed by Beacon Insurance.\n- Aisha reports directly to Priya.\n- The headquarters of Pinnacle Software is in Bergen.\n- Tessa is employed by Helios Logistics.\n- Elena is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Austin.\n- Yuki is employed by Pinnacle Software.\n- Felix reports directly to Tessa.\n- Tessa reports directly to Mateo.\n- The headquarters of Helios Logistics is in Valencia.\n- Mara reports directly to Elena.\n- Mateo reports directly to Aisha.\n- Elena reports directly to Felix.\n- Priya is employed by Vantage Air.\n- Mara is employed by Helios Logistics.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Callum is employed by Vantage Air.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mateo's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Ghent", "2": "Cork", "3": "Austin"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-22", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $5,000 for region south, from 24 December 2024 onward.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role contractor, beginning 14 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 29693 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document PROC-91 was issued Saturday 27 January 2024. Covered classes are regional manager / intern / contractor / employee / vendor; other roles are outside scope.\n\nCASE 29693: Pablo Novak, role=contractor, region=north. Event date 18 October 2024; request received 01 January 2025; claimed amount $5,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-23", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nMeridian Bank | decision file 91838 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region east, from 31 May 2024 onward.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nGoverning document MAN-61 was issued Saturday 01 July 2023. Covered classes are employee / team lead / regional manager; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role field technician, beginning 18 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 91838: Amara Okafor, role=regional manager, region=west. Event date 25 March 2024; request received 16 May 2024; claimed amount $7,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-24", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region central, from 01 March 2024 onward.\n\nGoverning document MAN-45 was issued Tuesday 30 May 2023. Covered classes are employee / contractor / team lead / intern / regional manager; other roles are outside scope.\n\nCedar Retail Group | decision file 23082 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role intern, beginning 14 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 23082: Mateo Novak, role=team lead, region=central. Event date 10 November 2024; request received 10 January 2025; claimed amount $14,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-25", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $7,500 for region coastal, from 26 September 2024 onward.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 29 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-56 was issued Friday 25 August 2023. Covered classes are contractor / intern / employee; other roles are outside scope.\n\nHelios Logistics | decision file 46235 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 46235: Lucia Tan, role=field technician, region=coastal. Event date 12 December 2025; request received 13 December 2025; claimed amount $9,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-26", "family": "intent", "state": "Incoming support request via email:\n\"Wrong color sent on 57040 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-27", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $1,100 for region east, from 27 December 2023 onward.\n\nSummit Energy | decision file 39154 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $9,500 for role intern, beginning 18 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-63 was issued Saturday 21 January 2023. Covered classes are vendor / contractor / regional manager; other roles are outside scope.\n\nCASE 39154: Tessa Okafor, role=vendor, region=north. Event date 04 September 2024; request received 25 September 2024; claimed amount $1,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-28", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nMeridian Bank | decision file 56507 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $9,500 for role regional manager, beginning 22 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region central, from 13 May 2024 onward.\n\nGoverning document PROC-80 was issued Monday 10 July 2023. Covered classes are field technician / employee / contractor / intern / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 56507: Lucia Berg, role=intern, region=east. Event date 17 March 2026; request received 06 April 2026; claimed amount $9,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-29", "family": "intent", "state": "A user sent this message to the support desk:\n\"44687 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-30", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 09 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-34 was issued Monday 30 October 2023. Covered classes are intern / vendor / contractor / team lead / regional manager / field technician; other roles are outside scope.\n\nMeridian Bank | decision file 97457 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region central, from 28 March 2024 onward.\n\nCASE 97457: Nadia Okafor, role=regional manager, region=south. Event date 14 May 2025; request received 04 June 2025; claimed amount $2,149. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-31", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $1,100 for region central, from 06 October 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 79046 | data export review | consolidated rule pack\n\nGoverning document POL-87 was issued Wednesday 06 September 2023. Covered classes are team lead / intern / employee / regional manager; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $800 for role regional manager, beginning 20 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 79046: Viktor Ames, role=field technician, region=central. Event date 21 May 2026; request received 12 June 2026; claimed amount $1,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-32", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region west, from 12 May 2024 onward.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nGoverning document MAN-90 was issued Saturday 24 June 2023. Covered classes are field technician / team lead / contractor; other roles are outside scope.\n\nIronwood Manufacturing | decision file 74852 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $4,200 for role team lead, beginning 13 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 74852: Omar Ames, role=contractor, region=central. Event date 07 February 2024; request received 15 March 2024; claimed amount $849. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-33", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-47 was issued Tuesday 05 September 2023. Covered classes are employee / vendor / contractor / field technician / intern; other roles are outside scope.\n\nLattice Analytics | decision file 89967 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region north, from 09 September 2024 onward.\n\nA2 changes the limit to $14,000 for role employee, beginning 31 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 89967: Aisha Ames, role=regional manager, region=north. Event date 28 February 2026; request received 31 March 2026; claimed amount $3,699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-34", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-20 was issued Thursday 23 March 2023. Covered classes are field technician / employee / team lead / regional manager / vendor / intern; other roles are outside scope.\n\nMeridian Bank | decision file 68478 | service credit | consolidated rule pack\n\nA2 changes the limit to $800 for role vendor, beginning 06 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region coastal, from 16 July 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 68478: Zoya Ames, role=team lead, region=central. Event date 21 May 2026; request received 10 June 2026; claimed amount $6,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-35", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya is employed by Atlas Freight.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Mara is employed by Atlas Freight.\n- Hana reports directly to Leila.\n- Leila reports directly to Dmitri.\n- Zoya reports directly to Tessa.\n- Mara reports directly to Hana.\n- Viktor reports directly to Sofia.\n- Viktor is employed by Pinnacle Software.\n- Sofia is employed by Summit Energy.\n- The headquarters of Summit Energy is in Cork.\n- Sofia reports directly to Zoya.\n- Tessa is employed by Summit Energy.\n- The headquarters of Atlas Freight is in Ghent.\n- Dmitri reports directly to Tobias.\n- The headquarters of Cedar Retail Group is in Austin.\n- Hana is employed by Summit Energy.\n- Leila is employed by Summit Energy.\n- Dmitri is employed by Atlas Freight.\n- Tessa reports directly to Mara.\n- Tobias is employed by Pinnacle Software.\n- The headquarters of Helios Logistics is in Ghent.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Nagoya", "2": "Ghent", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-36", "family": "policy", "state": "Cobalt Health | decision file 94568 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-74 was issued Wednesday 31 January 2024. Covered classes are field technician / intern / contractor; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role contractor, beginning 09 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region coastal, from 06 July 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 94568: Jonas Ames, role=intern, region=central. Event date 14 September 2026; request received 06 October 2026; claimed amount $4,699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-37", "family": "policy", "state": "A2 changes the limit to $14,000 for role field technician, beginning 24 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region central, from 27 September 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-91 was issued Saturday 18 March 2023. Covered classes are vendor / intern / contractor / team lead / regional manager; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nPinnacle Software | decision file 45875 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nCASE 45875: Ravi Tan, role=vendor, region=coastal. Event date 28 October 2023; request received 26 December 2023; claimed amount $13,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-38", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $2,800 for role team lead, beginning 19 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-96 was issued Thursday 15 June 2023. Covered classes are team lead / vendor / employee; other roles are outside scope.\n\nPinnacle Software | decision file 68270 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region east, from 11 December 2023 onward.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 68270: Amara Novak, role=intern, region=coastal. Event date 24 May 2024; request received 13 June 2024; claimed amount $1,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-39", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region central, from 26 August 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role field technician, beginning 10 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-82 was issued Wednesday 25 October 2023. Covered classes are vendor / intern / employee / field technician; other roles are outside scope.\n\nSummit Energy | decision file 88156 | vendor onboarding | consolidated rule pack\n\nCASE 88156: Ingrid Okafor, role=employee, region=west. Event date 14 December 2026; request received 14 January 2027; claimed amount $4,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-40", "family": "policy", "state": "A2 changes the limit to $2,800 for role contractor, beginning 07 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nHelios Logistics | decision file 11229 | vendor onboarding | consolidated rule pack\n\nGoverning document POL-93 was issued Thursday 01 February 2024. Covered classes are team lead / employee / field technician / contractor / regional manager; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region central, from 15 February 2025 onward.\n\nCASE 11229: Ingrid Okafor, role=contractor, region=coastal. Event date 18 January 2027; request received 17 February 2027; claimed amount $2,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-41", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "asks flight status", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-42", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong address on order 72358, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "asks where an existing order is", "4": "reports an item arrived broken", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-43", "family": "policy", "state": "A manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region south, from 29 April 2024 onward.\n\nA2 changes the limit to $800 for role employee, beginning 16 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 19375 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document POL-51 was issued Sunday 31 December 2023. Covered classes are contractor / intern / regional manager / vendor / employee; other roles are outside scope.\n\nCASE 19375: Omar Novak, role=team lead, region=west. Event date 25 November 2025; request received 25 January 2026; claimed amount $600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-44", "family": "policy", "state": "Governing document STD-45 was issued Saturday 30 December 2023. Covered classes are contractor / vendor / intern / team lead; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region north, from 20 July 2024 onward.\n\nA2 changes the limit to $14,000 for role vendor, beginning 13 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 83567 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 83567: Lucia Ames, role=field technician, region=south. Event date 24 July 2025; request received 21 September 2025; claimed amount $8,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-45", "family": "policy", "state": "Governing document POL-85 was issued Monday 20 November 2023. Covered classes are team lead / vendor / contractor / employee / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nSummit Energy | decision file 73295 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region west, from 29 October 2024 onward.\n\nA2 changes the limit to $4,200 for role employee, beginning 12 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 73295: Yuki Berg, role=team lead, region=coastal. Event date 06 December 2025; request received 27 January 2026; claimed amount $6,749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-46", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "changes seat assignment", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-47", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nAtlas Freight | decision file 92431 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region coastal, from 16 August 2024 onward.\n\nGoverning document POL-23 was issued Friday 29 December 2023. Covered classes are regional manager / contractor / employee / field technician; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role intern, beginning 10 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 92431: Priya Berg, role=contractor, region=west. Event date 29 December 2026; request received 21 March 2027; claimed amount $5,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-48", "family": "intent", "state": "New support ticket, customer message:\n\"Want my money back for 48462\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "wants the delivery address updated", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-49", "family": "intent", "state": "Incoming support request via email:\n\"Where is order 83813\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-50", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document POL-71 was issued Tuesday 05 March 2024. Covered classes are intern / employee / team lead / regional manager / field technician; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role intern, beginning 31 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region north, from 23 June 2024 onward.\n\nIronwood Manufacturing | decision file 49505 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCASE 49505: Ravi Ames, role=field technician, region=north. Event date 02 September 2024; request received 08 December 2024; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-51", "family": "intent", "state": "New travel ticket, customer message:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-52", "family": "policy", "state": "Governing document POL-90 was issued Wednesday 15 March 2023. Covered classes are intern / employee / vendor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nBeacon Insurance | decision file 66420 | data export review | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region north, from 26 November 2023 onward.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role intern, beginning 28 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 66420: Jonas Silva, role=field technician, region=south. Event date 06 May 2024; request received 27 June 2024; claimed amount $2,599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-53", "family": "policy", "state": "A manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region south, from 02 April 2025 onward.\n\nGoverning document STD-77 was issued Wednesday 03 April 2024. Covered classes are employee / field technician / regional manager; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role field technician, beginning 11 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 52509 | equipment warranty | consolidated rule pack\n\nCASE 52509: Mara Okafor, role=field technician, region=south. Event date 05 May 2026; request received 20 June 2026; claimed amount $3,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-54", "family": "policy", "state": "A manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role employee, beginning 16 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nHelios Logistics | decision file 77085 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-91 was issued Tuesday 22 August 2023. Covered classes are regional manager / field technician / contractor / vendor / employee; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region east, from 12 April 2024 onward.\n\nCASE 77085: Bruno Okafor, role=field technician, region=coastal. Event date 28 May 2026; request received 25 September 2026; claimed amount $2,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-55", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "cancels a booking", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-56", "family": "intent", "state": "Incoming support request via email:\n\"Refund order 11485, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "wants the delivery address updated", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-57", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $700 for region north, from 15 July 2024 onward.\n\nGoverning document POL-89 was issued Wednesday 20 September 2023. Covered classes are employee / team lead / vendor / contractor / field technician / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role team lead, beginning 20 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nIronwood Manufacturing | decision file 96080 | service credit | consolidated rule pack\n\nCASE 96080: Kenji Okafor, role=team lead, region=coastal. Event date 17 June 2024; request received 31 July 2024; claimed amount $999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-58", "family": "multihop", "state": "Corporate registry excerpt:\n- Ravi is employed by Lattice Analytics.\n- Nadia is employed by Cedar Retail Group.\n- Viktor is employed by Cedar Retail Group.\n- Jonas reports directly to Ravi.\n- Bruno is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Nagoya.\n- Nadia reports directly to Jonas.\n- Elena reports directly to Bruno.\n- Priya is employed by Helios Logistics.\n- Priya reports directly to Pablo.\n- Jonas is employed by Helios Logistics.\n- Callum reports directly to Viktor.\n- Pablo reports directly to Nadia.\n- Viktor reports directly to Elena.\n- Bruno reports directly to Priya.\n- The headquarters of Helios Logistics is in Oslo.\n- Callum is employed by Cedar Retail Group.\n- The headquarters of Beacon Insurance is in Valencia.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- The headquarters of Lattice Analytics is in Tallinn.\n- Elena is employed by Helios Logistics.\n- Pablo is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Oslo", "2": "Austin", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-59", "family": "intent", "state": "A user sent this message to the support desk:\n\"Where is order 2932\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "wants the delivery address updated", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-60", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $1,600 for region east, from 23 October 2023 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $800 for role intern, beginning 07 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-27 was issued Sunday 08 January 2023. Covered classes are contractor / intern / field technician / employee / team lead / regional manager; other roles are outside scope.\n\nMeridian Bank | decision file 31188 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 31188: Bruno Okafor, role=regional manager, region=central. Event date 14 March 2024; request received 28 April 2024; claimed amount $1,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-61", "family": "policy", "state": "Beacon Insurance | decision file 29651 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role vendor, beginning 31 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region south, from 09 April 2024 onward.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document PROC-24 was issued Thursday 28 December 2023. Covered classes are intern / team lead / contractor / field technician / regional manager; other roles are outside scope.\n\nCASE 29651: Sofia Okafor, role=employee, region=south. Event date 25 December 2025; request received 08 February 2026; claimed amount $900. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-62", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $700 for region west, from 12 June 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $1,300 for role field technician, beginning 03 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-17 was issued Tuesday 25 July 2023. Covered classes are contractor / team lead / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 72988 | data export review | consolidated rule pack\n\nCASE 72988: Omar Berg, role=team lead, region=central. Event date 12 August 2026; request received 01 September 2026; claimed amount $700. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-63", "family": "policy", "state": "A manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-66 was issued Monday 23 January 2023. Covered classes are team lead / field technician / vendor / contractor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 08 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 58766 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region south, from 29 November 2023 onward.\n\nCASE 58766: Pablo Berg, role=employee, region=east. Event date 29 December 2023; request received 11 February 2024; claimed amount $1,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-64", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region east, from 24 May 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nSummit Energy | decision file 51879 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $9,500 for role field technician, beginning 23 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document PROC-28 was issued Tuesday 23 May 2023. Covered classes are employee / regional manager / contractor / intern / team lead; other roles are outside scope.\n\nCASE 51879: Kenji Novak, role=employee, region=south. Event date 09 October 2024; request received 07 November 2024; claimed amount $8,251. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-65", "family": "intent", "state": "Incoming travel request via email:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "changes seat assignment", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-66", "family": "intent", "state": "New support ticket, customer message:\n\"Want my money back for 32491\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants the delivery address updated", "4": "asks for money back on a purchase", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-67", "family": "intent", "state": "Incoming support request via email:\n\"Wrong address on order 30619, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "reports an item arrived broken", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-68", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia reports directly to Bruno.\n- Callum reports directly to Tobias.\n- The headquarters of Beacon Insurance is in Austin.\n- Hana reports directly to Mei.\n- Stefan is employed by Cedar Retail Group.\n- Stefan reports directly to Lucia.\n- Ingrid is employed by Beacon Insurance.\n- Hana is employed by Lattice Analytics.\n- The headquarters of Cedar Retail Group is in Nagoya.\n- Bruno reports directly to Ingrid.\n- Tobias is employed by Vantage Air.\n- Lucia is employed by Lattice Analytics.\n- Mei is employed by Cedar Retail Group.\n- Mei reports directly to Callum.\n- The headquarters of Lattice Analytics is in Nagoya.\n- The headquarters of Vantage Air is in Turku.\n- Callum is employed by Lattice Analytics.\n- Tobias reports directly to Viktor.\n- Viktor is employed by Vantage Air.\n- Bruno is employed by Cedar Retail Group.\n- Ingrid reports directly to Hana.\n- The headquarters of Atlas Freight is in Nagoya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Austin", "2": "Lyon", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-69", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "changes seat assignment", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-70", "family": "intent", "state": "New support ticket, customer message:\n\"I moved — update delivery for 43937\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "wants a different size/color/variant", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-71", "family": "intent", "state": "New support ticket, customer message:\n\"Tracking for 18806 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "asks for money back on a purchase", "3": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-72", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor reports directly to Hana.\n- Omar reports directly to Nadia.\n- Mateo reports directly to Amara.\n- Pablo reports directly to Leila.\n- The headquarters of Cobalt Health is in Turku.\n- The headquarters of Beacon Insurance is in Nagoya.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Bruno is employed by Beacon Insurance.\n- The headquarters of Pinnacle Software is in Bergen.\n- Viktor is employed by Ironwood Manufacturing.\n- Leila is employed by Cobalt Health.\n- The headquarters of Summit Energy is in Porto.\n- Pablo is employed by Ironwood Manufacturing.\n- Omar is employed by Pinnacle Software.\n- Leila reports directly to Omar.\n- Bruno reports directly to Pablo.\n- Amara reports directly to Bruno.\n- Nadia is employed by Summit Energy.\n- Nadia reports directly to Viktor.\n- Hana is employed by Summit Energy.\n- Amara is employed by Ironwood Manufacturing.\n- Mateo is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Porto", "2": "Tallinn", "3": "Austin"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-73", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nVantage Air | decision file 12691 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region central, from 14 August 2024 onward.\n\nGoverning document POL-37 was issued Monday 18 September 2023. Covered classes are vendor / team lead / field technician / intern / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role field technician, beginning 06 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 12691: Ingrid Berg, role=vendor, region=central. Event date 31 August 2024; request received 15 October 2024; claimed amount $9,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-74", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa is employed by Cedar Retail Group.\n- Nadia is employed by Cobalt Health.\n- Tessa reports directly to Omar.\n- Mateo is employed by Meridian Bank.\n- Bruno reports directly to Nadia.\n- The headquarters of Pinnacle Software is in Cork.\n- The headquarters of Summit Energy is in Porto.\n- The headquarters of Meridian Bank is in Bergen.\n- Lucia reports directly to Mateo.\n- Sofia is employed by Summit Energy.\n- Bruno is employed by Summit Energy.\n- The headquarters of Cedar Retail Group is in Cork.\n- Sofia reports directly to Mei.\n- Nadia reports directly to Tessa.\n- Priya is employed by Summit Energy.\n- Omar reports directly to Sofia.\n- Mateo reports directly to Priya.\n- Mei is employed by Pinnacle Software.\n- Lucia is employed by Cobalt Health.\n- Priya reports directly to Bruno.\n- Omar is employed by Meridian Bank.\n- The headquarters of Cobalt Health is in Ghent.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Cork", "2": "Bergen", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-75", "family": "intent", "state": "Incoming travel request via email:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "reports lost baggage", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-76", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "changes seat assignment", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-77", "family": "intent", "state": "New support ticket, customer message:\n\"Tracking for 62200 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-78", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 23836 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-79", "family": "policy", "state": "A2 changes the limit to $800 for role regional manager, beginning 16 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region west, from 09 July 2024 onward.\n\nHelios Logistics | decision file 44335 | service credit | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nGoverning document POL-78 was issued Monday 13 November 2023. Covered classes are regional manager / vendor / field technician / team lead; other roles are outside scope.\n\nCASE 44335: Omar Silva, role=vendor, region=north. Event date 09 July 2026; request received 14 September 2026; claimed amount $2,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-80", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 13 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nNorthwind Systems | decision file 15871 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region west, from 01 February 2025 onward.\n\nGoverning document PROC-39 was issued Friday 26 April 2024. Covered classes are team lead / intern / field technician / regional manager / vendor / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 15871: Dmitri Tan, role=contractor, region=south. Event date 17 April 2027; request received 25 May 2027; claimed amount $1,599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-81", "family": "policy", "state": "A2 changes the limit to $2,800 for role regional manager, beginning 11 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region east, from 17 August 2024 onward.\n\nGoverning document STD-32 was issued Monday 28 August 2023. Covered classes are contractor / field technician / team lead; other roles are outside scope.\n\nPinnacle Software | decision file 18589 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 18589: Elena Silva, role=contractor, region=east. Event date 02 August 2026; request received 14 September 2026; claimed amount $10,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-82", "family": "intent", "state": "A user sent this message to the support desk:\n\"Cancel my order 67157, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-83", "family": "policy", "state": "Vantage Air | decision file 18696 | data export review | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document STD-93 was issued Thursday 25 April 2024. Covered classes are vendor / intern / field technician / regional manager / team lead / contractor; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region coastal, from 15 September 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role intern, beginning 23 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 18696: Ravi Novak, role=employee, region=north. Event date 30 December 2025; request received 30 March 2026; claimed amount $1,300. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-84", "family": "intent", "state": "New support ticket, customer message:\n\"Please cancel order 25072 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "wants the delivery address updated", "4": "asks for money back on a purchase", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-85", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $700 for region north, from 17 February 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-76 was issued Saturday 15 July 2023. Covered classes are intern / field technician / employee / team lead; other roles are outside scope.\n\nCobalt Health | decision file 77556 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $2,000 for role employee, beginning 04 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 77556: Dmitri Novak, role=intern, region=east. Event date 11 August 2026; request received 01 September 2026; claimed amount $2,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-86", "family": "policy", "state": "Governing document MAN-50 was issued Monday 13 May 2024. Covered classes are vendor / employee / regional manager / field technician; other roles are outside scope.\n\nA2 changes the limit to $800 for role regional manager, beginning 22 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region north, from 17 September 2024 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nPinnacle Software | decision file 73918 | vendor onboarding | consolidated rule pack\n\nCASE 73918: Tessa Silva, role=team lead, region=north. Event date 06 May 2026; request received 10 May 2026; claimed amount $1,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-87", "family": "intent", "state": "New travel ticket, customer message:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "reports lost baggage", "3": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-88", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region central, from 27 September 2024 onward.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role regional manager, beginning 02 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nSummit Energy | decision file 14860 | equipment warranty | consolidated rule pack\n\nGoverning document PROC-90 was issued Sunday 07 January 2024. Covered classes are intern / employee / team lead; other roles are outside scope.\n\nCASE 14860: Amara Tan, role=regional manager, region=north. Event date 18 January 2027; request received 19 March 2027; claimed amount $1,100. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-89", "family": "policy", "state": "A manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region north, from 13 November 2023 onward.\n\nGoverning document MAN-81 was issued Friday 10 February 2023. Covered classes are intern / contractor / field technician / employee / vendor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nHelios Logistics | decision file 93098 | data export review | consolidated rule pack\n\nA2 changes the limit to $6,500 for role vendor, beginning 27 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 93098: Pablo Novak, role=team lead, region=west. Event date 09 July 2024; request received 30 July 2024; claimed amount $8,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-90", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nPinnacle Software | decision file 20844 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region coastal, from 09 June 2023 onward.\n\nGoverning document PROC-14 was issued Thursday 19 January 2023. Covered classes are team lead / vendor / employee / field technician / regional manager / contractor; other roles are outside scope.\n\nA2 changes the limit to $800 for role contractor, beginning 11 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 20844: Mateo Tan, role=regional manager, region=north. Event date 17 July 2025; request received 08 September 2025; claimed amount $601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-91", "family": "policy", "state": "Helios Logistics | decision file 43014 | service credit | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region north, from 28 March 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document PROC-70 was issued Wednesday 26 April 2023. Covered classes are employee / contractor / intern / field technician / vendor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role team lead, beginning 28 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 43014: Dmitri Ames, role=regional manager, region=north. Event date 28 December 2025; request received 02 February 2026; claimed amount $2,401. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-92", "family": "multihop", "state": "Corporate registry excerpt:\n- Jonas is employed by Pinnacle Software.\n- Dmitri is employed by Pinnacle Software.\n- Lucia is employed by Northwind Systems.\n- Tessa is employed by Summit Energy.\n- The headquarters of Beacon Insurance is in Valencia.\n- Tessa reports directly to Priya.\n- Mateo is employed by Cedar Retail Group.\n- Jonas reports directly to Mateo.\n- Amara reports directly to Bruno.\n- The headquarters of Northwind Systems is in Oslo.\n- The headquarters of Pinnacle Software is in Ghent.\n- Leila reports directly to Dmitri.\n- Dmitri reports directly to Amara.\n- Bruno reports directly to Lucia.\n- The headquarters of Cedar Retail Group is in Cork.\n- Priya reports directly to Jonas.\n- Priya is employed by Summit Energy.\n- Mateo reports directly to Leila.\n- Bruno is employed by Summit Energy.\n- Leila is employed by Pinnacle Software.\n- Amara is employed by Cedar Retail Group.\n- The headquarters of Summit Energy is in Leeds.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Ghent", "2": "Oslo", "3": "Lyon"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-93", "family": "policy", "state": "A2 changes the limit to $6,500 for role intern, beginning 06 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 34533 | relocation assistance | consolidated rule pack\n\nGoverning document MAN-58 was issued Sunday 12 November 2023. Covered classes are vendor / field technician / employee; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region west, from 15 September 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 34533: Omar Berg, role=regional manager, region=south. Event date 19 September 2026; request received 02 October 2026; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-94", "family": "multihop", "state": "Corporate registry excerpt:\n- Mara is employed by Meridian Bank.\n- Jonas is employed by Meridian Bank.\n- Nadia reports directly to Sofia.\n- The headquarters of Cobalt Health is in Tallinn.\n- Pablo reports directly to Felix.\n- Elena is employed by Beacon Insurance.\n- The headquarters of Helios Logistics is in Nagoya.\n- Sofia reports directly to Dmitri.\n- Elena reports directly to Nadia.\n- Dmitri is employed by Helios Logistics.\n- Lucia is employed by Beacon Insurance.\n- Lucia reports directly to Jonas.\n- Mara reports directly to Lucia.\n- Jonas reports directly to Pablo.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Felix reports directly to Elena.\n- Felix is employed by Helios Logistics.\n- The headquarters of Meridian Bank is in Lyon.\n- Sofia is employed by Beacon Insurance.\n- Pablo is employed by Meridian Bank.\n- The headquarters of Pinnacle Software is in Porto.\n- Nadia is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Tallinn", "2": "Turku", "3": "Oslo"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-95", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region west, from 02 October 2023 onward.\n\nGoverning document STD-87 was issued Wednesday 11 January 2023. Covered classes are team lead / intern / field technician; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role team lead, beginning 01 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 66942 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 66942: Priya Tan, role=employee, region=south. Event date 14 August 2024; request received 20 October 2024; claimed amount $1,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-96", "family": "intent", "state": "A user sent this message to the support desk:\n\"Don't need the item anymore — cancel order 45751\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant", "4": "asks where an existing order is", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-97", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nBeacon Insurance | decision file 88880 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region coastal, from 30 September 2023 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nGoverning document PROC-83 was issued Sunday 04 June 2023. Covered classes are field technician / contractor / team lead; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role field technician, beginning 06 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 88880: Priya Okafor, role=regional manager, region=central. Event date 13 May 2024; request received 13 July 2024; claimed amount $749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-98", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role contractor, beginning 06 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-75 was issued Monday 08 May 2023. Covered classes are contractor / field technician / vendor / intern; other roles are outside scope.\n\nMeridian Bank | decision file 49714 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region west, from 19 May 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 49714: Leila Berg, role=field technician, region=east. Event date 16 August 2025; request received 15 September 2025; claimed amount $2,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-99", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "reports lost baggage", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-100", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "changes seat assignment", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-101", "family": "multihop", "state": "Corporate registry excerpt:\n- Ravi reports directly to Zoya.\n- Kenji reports directly to Felix.\n- Ravi is employed by Ironwood Manufacturing.\n- Felix is employed by Cobalt Health.\n- Yuki reports directly to Mei.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Mei is employed by Lattice Analytics.\n- The headquarters of Lattice Analytics is in Ghent.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- The headquarters of Meridian Bank is in Valencia.\n- Nadia reports directly to Yuki.\n- The headquarters of Cobalt Health is in Valencia.\n- Mei reports directly to Kenji.\n- Felix reports directly to Mara.\n- Zoya reports directly to Priya.\n- Nadia is employed by Cobalt Health.\n- Zoya is employed by Lattice Analytics.\n- Mara is employed by Ironwood Manufacturing.\n- Kenji is employed by Cobalt Health.\n- Priya reports directly to Nadia.\n- Yuki is employed by Cobalt Health.\n- Priya is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Valencia", "2": "Oslo", "3": "Cork"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-102", "family": "policy", "state": "Helios Logistics | decision file 44623 | service credit | consolidated rule pack\n\nA2 changes the limit to $4,200 for role contractor, beginning 04 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nGoverning document PROC-84 was issued Sunday 12 May 2024. Covered classes are intern / contractor / field technician / regional manager / employee / vendor; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region south, from 07 December 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 44623: Callum Silva, role=vendor, region=central. Event date 18 June 2026; request received 02 September 2026; claimed amount $4,351. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-103", "family": "intent", "state": "A user sent this message to the support desk:\n\"Tracking for 84093 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "asks where an existing order is", "4": "reports an item arrived broken", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-104", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role vendor, beginning 29 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region central, from 04 January 2024 onward.\n\nGoverning document MAN-32 was issued Thursday 27 April 2023. Covered classes are vendor / regional manager / employee; other roles are outside scope.\n\nNorthwind Systems | decision file 14222 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nCASE 14222: Aisha Novak, role=field technician, region=north. Event date 06 July 2025; request received 04 September 2025; claimed amount $601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-105", "family": "policy", "state": "A manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region west, from 22 December 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $2,800 for role team lead, beginning 15 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 84195 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-70 was issued Tuesday 31 January 2023. Covered classes are intern / vendor / field technician / team lead / employee / contractor; other roles are outside scope.\n\nCASE 84195: Leila Silva, role=regional manager, region=east. Event date 15 November 2025; request received 06 December 2025; claimed amount $5,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-106", "family": "intent", "state": "New travel ticket, customer message:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "reports lost baggage", "3": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-107", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region south, from 23 August 2024 onward.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 17782 | data export review | consolidated rule pack\n\nGoverning document MAN-53 was issued Wednesday 13 December 2023. Covered classes are field technician / intern / contractor / employee / team lead / regional manager; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role employee, beginning 07 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 17782: Yuki Silva, role=field technician, region=south. Event date 08 September 2025; request received 20 October 2025; claimed amount $1,899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-108", "family": "intent", "state": "New travel ticket, customer message:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "reports lost baggage", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-109", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region south, from 04 February 2024 onward.\n\nA2 changes the limit to $4,200 for role team lead, beginning 24 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nIronwood Manufacturing | decision file 95228 | data export review | consolidated rule pack\n\nGoverning document PROC-26 was issued Friday 21 July 2023. Covered classes are contractor / employee / regional manager; other roles are outside scope.\n\nCASE 95228: Ravi Ames, role=vendor, region=central. Event date 05 February 2026; request received 26 February 2026; claimed amount $6,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-110", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region south, from 21 January 2025 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 33829 | vendor onboarding | consolidated rule pack\n\nGoverning document MAN-48 was issued Tuesday 23 January 2024. Covered classes are team lead / employee / regional manager / intern / vendor / field technician; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $800 for role contractor, beginning 17 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 33829: Lucia Novak, role=team lead, region=south. Event date 12 November 2024; request received 07 December 2024; claimed amount $799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-111", "family": "policy", "state": "Helios Logistics | decision file 80414 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region east, from 01 January 2024 onward.\n\nA2 changes the limit to $14,000 for role team lead, beginning 03 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-67 was issued Tuesday 16 May 2023. Covered classes are intern / regional manager / contractor / employee / vendor / field technician; other roles are outside scope.\n\nCASE 80414: Elena Novak, role=regional manager, region=east. Event date 21 July 2025; request received 26 September 2025; claimed amount $1,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-112", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $700 for region south, from 19 April 2024 onward.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 60111 | data export review | consolidated rule pack\n\nA2 changes the limit to $2,800 for role employee, beginning 27 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-80 was issued Friday 29 December 2023. Covered classes are field technician / team lead / employee / vendor / regional manager; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 60111: Elena Novak, role=employee, region=central. Event date 10 April 2025; request received 09 July 2025; claimed amount $6,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-113", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role field technician, beginning 06 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 14915 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region central, from 21 June 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document STD-79 was issued Monday 06 November 2023. Covered classes are regional manager / vendor / team lead / employee; other roles are outside scope.\n\nCASE 14915: Lucia Okafor, role=intern, region=east. Event date 22 October 2024; request received 19 January 2025; claimed amount $6,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-114", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "books airfare", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-115", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-35 was issued Tuesday 18 July 2023. Covered classes are vendor / team lead / field technician; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region east, from 09 January 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role contractor, beginning 01 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 40762 | vendor onboarding | consolidated rule pack\n\nCASE 40762: Pablo Ames, role=contractor, region=west. Event date 02 May 2026; request received 30 June 2026; claimed amount $11,751. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-116", "family": "intent", "state": "New support ticket, customer message:\n\"Tracking for 80747 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-117", "family": "policy", "state": "A manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-87 was issued Tuesday 24 October 2023. Covered classes are vendor / team lead / intern; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role employee, beginning 30 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 66903 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region coastal, from 27 November 2024 onward.\n\nCASE 66903: Mateo Berg, role=vendor, region=north. Event date 26 April 2025; request received 09 July 2025; claimed amount $2,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-118", "family": "intent", "state": "Incoming travel request via email:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "books airfare", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-119", "family": "policy", "state": "A manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region west, from 21 July 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document PROC-64 was issued Wednesday 03 April 2024. Covered classes are team lead / intern / contractor; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role vendor, beginning 14 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 65227 | relocation assistance | consolidated rule pack\n\nCASE 65227: Yuki Novak, role=contractor, region=west. Event date 13 February 2026; request received 27 March 2026; claimed amount $899. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-120", "family": "intent", "state": "New support ticket, customer message:\n\"Swap order 28148 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-121", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cobalt Health is in Tallinn.\n- The headquarters of Cedar Retail Group is in Oslo.\n- Callum reports directly to Elena.\n- Kenji is employed by Meridian Bank.\n- Callum is employed by Lattice Analytics.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Tobias reports directly to Hana.\n- Jonas reports directly to Nadia.\n- Tobias is employed by Beacon Insurance.\n- Hana is employed by Cedar Retail Group.\n- The headquarters of Lattice Analytics is in Ghent.\n- Kenji reports directly to Tobias.\n- Elena reports directly to Jonas.\n- Yuki is employed by Cobalt Health.\n- Jonas is employed by Cobalt Health.\n- Aisha is employed by Beacon Insurance.\n- The headquarters of Meridian Bank is in Nagoya.\n- Elena is employed by Cobalt Health.\n- Nadia is employed by Meridian Bank.\n- Aisha reports directly to Callum.\n- Yuki reports directly to Aisha.\n- Nadia reports directly to Kenji.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Oslo", "2": "Tallinn", "3": "Ghent"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-122", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $11,000 for region coastal, from 18 January 2024 onward.\n\nGoverning document STD-27 was issued Tuesday 07 February 2023. Covered classes are field technician / vendor / regional manager / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role employee, beginning 07 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 83093 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 83093: Dmitri Ames, role=intern, region=north. Event date 14 March 2025; request received 14 May 2025; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-123", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor is employed by Beacon Insurance.\n- Callum is employed by Meridian Bank.\n- The headquarters of Ironwood Manufacturing is in Porto.\n- Callum reports directly to Elena.\n- Pablo is employed by Atlas Freight.\n- Mei reports directly to Zoya.\n- Mei is employed by Helios Logistics.\n- The headquarters of Meridian Bank is in Austin.\n- The headquarters of Beacon Insurance is in Cork.\n- Jonas reports directly to Dmitri.\n- Dmitri reports directly to Viktor.\n- Zoya is employed by Beacon Insurance.\n- Zoya reports directly to Ingrid.\n- Dmitri is employed by Beacon Insurance.\n- Pablo reports directly to Callum.\n- Viktor reports directly to Pablo.\n- The headquarters of Atlas Freight is in Porto.\n- The headquarters of Helios Logistics is in Leeds.\n- Elena reports directly to Mei.\n- Elena is employed by Atlas Freight.\n- Jonas is employed by Beacon Insurance.\n- Ingrid is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Oslo", "2": "Cork", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-124", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "changes seat assignment", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-125", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nBeacon Insurance | decision file 46192 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $800 for role vendor, beginning 05 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region south, from 14 May 2024 onward.\n\nGoverning document POL-54 was issued Tuesday 29 August 2023. Covered classes are vendor / team lead / intern / field technician / employee / regional manager; other roles are outside scope.\n\nCASE 46192: Felix Tan, role=vendor, region=coastal. Event date 30 April 2025; request received 06 July 2025; claimed amount $4,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-126", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role employee, beginning 26 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 75932 | travel reimbursement | consolidated rule pack\n\nGoverning document MAN-14 was issued Wednesday 17 April 2024. Covered classes are field technician / intern / team lead / regional manager / contractor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region central, from 06 January 2025 onward.\n\nCASE 75932: Jonas Berg, role=intern, region=west. Event date 15 July 2026; request received 13 August 2026; claimed amount $7,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-127", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document PROC-31 was issued Sunday 04 June 2023. Covered classes are contractor / field technician / employee / team lead / vendor / regional manager; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role employee, beginning 28 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region coastal, from 19 June 2024 onward.\n\nPinnacle Software | decision file 37256 | relocation assistance | consolidated rule pack\n\nCASE 37256: Lucia Okafor, role=employee, region=south. Event date 03 September 2024; request received 10 December 2024; claimed amount $901. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-128", "family": "policy", "state": "A2 changes the limit to $9,500 for role intern, beginning 09 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-28 was issued Monday 10 April 2023. Covered classes are contractor / intern / employee / team lead / regional manager / field technician; other roles are outside scope.\n\nNorthwind Systems | decision file 56281 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region north, from 17 November 2023 onward.\n\nCASE 56281: Kenji Silva, role=team lead, region=central. Event date 02 October 2025; request received 08 December 2025; claimed amount $9,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-129", "family": "intent", "state": "Incoming support request via email:\n\"Swap order 46569 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "reports an item arrived broken", "4": "wants to cancel a placed order", "5": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-130", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-77 was issued Thursday 21 March 2024. Covered classes are field technician / contractor / regional manager / team lead / intern; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region west, from 15 September 2024 onward.\n\nCobalt Health | decision file 98123 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $2,000 for role employee, beginning 08 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 98123: Felix Okafor, role=field technician, region=west. Event date 18 February 2027; request received 10 March 2027; claimed amount $1,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-131", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $1,600 for region north, from 03 November 2023 onward.\n\nGoverning document MAN-67 was issued Sunday 02 July 2023. Covered classes are regional manager / field technician / vendor / contractor / team lead / employee; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role team lead, beginning 13 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 66829 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 66829: Tessa Berg, role=intern, region=east. Event date 19 September 2025; request received 08 November 2025; claimed amount $8,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-132", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "books airfare", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-133", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "reports lost baggage", "3": "cancels a booking", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-134", "family": "policy", "state": "Helios Logistics | decision file 28426 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region coastal, from 06 May 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document PROC-16 was issued Sunday 07 May 2023. Covered classes are contractor / vendor / employee / team lead / intern / regional manager; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role vendor, beginning 01 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 28426: Bruno Berg, role=employee, region=central. Event date 31 January 2026; request received 16 March 2026; claimed amount $2,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-135", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong color sent on 53699 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-136", "family": "policy", "state": "Northwind Systems | decision file 50744 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $1,300 for role team lead, beginning 04 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region central, from 01 May 2024 onward.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nGoverning document STD-61 was issued Sunday 14 January 2024. Covered classes are employee / vendor / regional manager / intern / field technician; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 50744: Priya Novak, role=vendor, region=coastal. Event date 04 July 2025; request received 03 September 2025; claimed amount $1,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-137", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cedar Retail Group is in Cork.\n- Felix reports directly to Sofia.\n- Nadia is employed by Cobalt Health.\n- The headquarters of Atlas Freight is in Tallinn.\n- Mara reports directly to Stefan.\n- Stefan reports directly to Callum.\n- Callum is employed by Ironwood Manufacturing.\n- Sofia is employed by Atlas Freight.\n- Yuki is employed by Cobalt Health.\n- Aisha is employed by Cedar Retail Group.\n- Callum reports directly to Aisha.\n- Nadia reports directly to Mara.\n- Yuki reports directly to Priya.\n- The headquarters of Cobalt Health is in Turku.\n- Stefan is employed by Cobalt Health.\n- Priya reports directly to Felix.\n- Sofia reports directly to Nadia.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Priya is employed by Ironwood Manufacturing.\n- The headquarters of Northwind Systems is in Leeds.\n- Felix is employed by Cedar Retail Group.\n- Mara is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Tallinn", "2": "Cork", "3": "Ghent"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-138", "family": "policy", "state": "Cobalt Health | decision file 47616 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $4,200 for role contractor, beginning 24 December 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nGoverning document PROC-14 was issued Thursday 04 April 2024. Covered classes are employee / regional manager / intern / field technician; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region coastal, from 13 March 2025 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 47616: Dmitri Tan, role=field technician, region=north. Event date 07 November 2025; request received 13 January 2026; claimed amount $4,701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-139", "family": "policy", "state": "A2 changes the limit to $1,300 for role field technician, beginning 20 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document MAN-41 was issued Wednesday 20 March 2024. Covered classes are field technician / intern / employee; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nAtlas Freight | decision file 92431 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region west, from 23 February 2025 onward.\n\nCASE 92431: Dmitri Okafor, role=field technician, region=south. Event date 11 September 2024; request received 10 December 2024; claimed amount $1,300. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-140", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong address on order 55135, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-141", "family": "multihop", "state": "Corporate registry excerpt:\n- Nadia reports directly to Kenji.\n- Yuki is employed by Beacon Insurance.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Mei reports directly to Yuki.\n- Nadia is employed by Northwind Systems.\n- Mei is employed by Helios Logistics.\n- Stefan reports directly to Nadia.\n- Kenji reports directly to Mateo.\n- Callum is employed by Beacon Insurance.\n- The headquarters of Summit Energy is in Valencia.\n- Omar reports directly to Stefan.\n- The headquarters of Helios Logistics is in Oslo.\n- Kenji is employed by Summit Energy.\n- Yuki reports directly to Callum.\n- Stefan is employed by Beacon Insurance.\n- Omar is employed by Beacon Insurance.\n- Mateo reports directly to Mei.\n- The headquarters of Northwind Systems is in Ghent.\n- The headquarters of Cobalt Health is in Leeds.\n- Tobias is employed by Summit Energy.\n- Tobias reports directly to Omar.\n- Mateo is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Turku", "2": "Porto", "3": "Lyon"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-142", "family": "policy", "state": "Governing document MAN-68 was issued Tuesday 02 January 2024. Covered classes are employee / field technician / team lead / vendor / intern / contractor; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region west, from 06 November 2024 onward.\n\nA2 changes the limit to $2,800 for role team lead, beginning 19 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 90836 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 90836: Ravi Ames, role=team lead, region=coastal. Event date 19 March 2026; request received 18 June 2026; claimed amount $2,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-143", "family": "intent", "state": "A user sent this message to the support desk:\n\"Can i exchange 18724 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "reports an item arrived broken", "4": "wants to cancel a placed order", "5": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-144", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 99477 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-145", "family": "policy", "state": "A2 changes the limit to $14,000 for role employee, beginning 05 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nMeridian Bank | decision file 63409 | data export review | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document PROC-23 was issued Tuesday 15 August 2023. Covered classes are employee / vendor / regional manager / team lead / contractor / field technician; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region central, from 22 November 2023 onward.\n\nCASE 63409: Nadia Ames, role=vendor, region=coastal. Event date 01 October 2025; request received 23 November 2025; claimed amount $2,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-146", "family": "intent", "state": "Incoming travel request via email:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "changes seat assignment", "3": "books airfare", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-147", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region east, from 05 December 2023 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document MAN-32 was issued Sunday 12 February 2023. Covered classes are contractor / employee / team lead / vendor / intern; other roles are outside scope.\n\nMeridian Bank | decision file 21855 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $800 for role intern, beginning 03 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 21855: Nadia Silva, role=field technician, region=south. Event date 21 March 2026; request received 08 April 2026; claimed amount $1,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-148", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $2,200 for region coastal, from 09 February 2025 onward.\n\nA2 changes the limit to $6,500 for role contractor, beginning 12 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 67979 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nGoverning document POL-30 was issued Saturday 27 January 2024. Covered classes are team lead / employee / contractor; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 67979: Nadia Silva, role=employee, region=coastal. Event date 16 February 2026; request received 08 March 2026; claimed amount $7,251. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-149", "family": "policy", "state": "Helios Logistics | decision file 91354 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $9,500 for role field technician, beginning 24 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document POL-82 was issued Sunday 19 November 2023. Covered classes are contractor / employee / regional manager / vendor / team lead; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region north, from 28 May 2024 onward.\n\nCASE 91354: Nadia Silva, role=regional manager, region=south. Event date 12 March 2026; request received 03 April 2026; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-150", "family": "policy", "state": "A2 changes the limit to $1,300 for role regional manager, beginning 18 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region east, from 08 December 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCobalt Health | decision file 41270 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document STD-43 was issued Sunday 14 May 2023. Covered classes are employee / team lead / intern / vendor; other roles are outside scope.\n\nCASE 41270: Tobias Ames, role=regional manager, region=east. Event date 24 February 2026; request received 24 March 2026; claimed amount $899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-151", "family": "intent", "state": "New travel ticket, customer message:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-152", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cedar Retail Group is in Bergen.\n- Ravi is employed by Helios Logistics.\n- Priya is employed by Vantage Air.\n- Tobias is employed by Meridian Bank.\n- Priya reports directly to Bruno.\n- Omar is employed by Cedar Retail Group.\n- Bruno reports directly to Tobias.\n- Mei is employed by Vantage Air.\n- Sofia is employed by Vantage Air.\n- Mei reports directly to Ravi.\n- The headquarters of Meridian Bank is in Austin.\n- The headquarters of Vantage Air is in Austin.\n- Callum reports directly to Sofia.\n- The headquarters of Lattice Analytics is in Leeds.\n- Ravi reports directly to Omar.\n- Callum is employed by Vantage Air.\n- Tobias reports directly to Callum.\n- The headquarters of Helios Logistics is in Tallinn.\n- Bruno is employed by Vantage Air.\n- Pablo is employed by Meridian Bank.\n- Omar reports directly to Priya.\n- Pablo reports directly to Mei.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Ghent", "2": "Bergen", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-153", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "books airfare", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-154", "family": "intent", "state": "New travel ticket, customer message:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "books airfare", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-155", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena is employed by Helios Logistics.\n- Zoya is employed by Cedar Retail Group.\n- Viktor is employed by Helios Logistics.\n- Tobias reports directly to Kenji.\n- Kenji reports directly to Zoya.\n- Kenji is employed by Beacon Insurance.\n- Yuki reports directly to Nadia.\n- Nadia reports directly to Bruno.\n- Nadia is employed by Pinnacle Software.\n- Zoya reports directly to Yuki.\n- The headquarters of Cedar Retail Group is in Austin.\n- The headquarters of Helios Logistics is in Lyon.\n- The headquarters of Pinnacle Software is in Ghent.\n- Bruno is employed by Pinnacle Software.\n- Lucia is employed by Pinnacle Software.\n- The headquarters of Northwind Systems is in Cork.\n- The headquarters of Beacon Insurance is in Lyon.\n- Tobias is employed by Northwind Systems.\n- Yuki is employed by Northwind Systems.\n- Lucia reports directly to Viktor.\n- Bruno reports directly to Lucia.\n- Elena reports directly to Tobias.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Valencia", "2": "Oslo", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-156", "family": "policy", "state": "A2 changes the limit to $6,500 for role intern, beginning 07 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region west, from 19 May 2024 onward.\n\nAtlas Freight | decision file 80028 | service credit | consolidated rule pack\n\nGoverning document PROC-95 was issued Saturday 02 December 2023. Covered classes are regional manager / contractor / vendor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 80028: Elena Novak, role=employee, region=south. Event date 15 January 2025; request received 16 April 2025; claimed amount $6,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-157", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "books airfare", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-158", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $700 for region coastal, from 21 October 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $4,200 for role contractor, beginning 16 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document STD-69 was issued Friday 05 April 2024. Covered classes are employee / contractor / intern; other roles are outside scope.\n\nAtlas Freight | decision file 36386 | relocation assistance | consolidated rule pack\n\nCASE 36386: Leila Tan, role=team lead, region=coastal. Event date 25 April 2026; request received 15 May 2026; claimed amount $1,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-159", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $3,200 for region north, from 13 July 2024 onward.\n\nA2 changes the limit to $2,000 for role team lead, beginning 12 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-65 was issued Wednesday 17 January 2024. Covered classes are contractor / intern / field technician / regional manager / team lead; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 65315 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 65315: Mei Ames, role=field technician, region=central. Event date 08 November 2026; request received 27 February 2027; claimed amount $1,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-160", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan is employed by Vantage Air.\n- Viktor is employed by Cedar Retail Group.\n- Sofia is employed by Cedar Retail Group.\n- Sofia reports directly to Yuki.\n- The headquarters of Summit Energy is in Cork.\n- Stefan reports directly to Tessa.\n- Felix is employed by Cedar Retail Group.\n- Yuki is employed by Ironwood Manufacturing.\n- Tobias is employed by Cedar Retail Group.\n- The headquarters of Vantage Air is in Porto.\n- Yuki reports directly to Tobias.\n- Pablo is employed by Vantage Air.\n- The headquarters of Helios Logistics is in Oslo.\n- Kenji reports directly to Sofia.\n- Felix reports directly to Kenji.\n- Tessa reports directly to Viktor.\n- Viktor reports directly to Felix.\n- Tessa is employed by Summit Energy.\n- Kenji is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- The headquarters of Cedar Retail Group is in Leeds.\n- Tobias reports directly to Pablo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Leeds", "2": "Ghent", "3": "Valencia"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-161", "family": "policy", "state": "A2 changes the limit to $6,500 for role intern, beginning 15 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-86 was issued Friday 12 May 2023. Covered classes are contractor / employee / field technician; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region east, from 21 September 2023 onward.\n\nIronwood Manufacturing | decision file 59187 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 59187: Priya Tan, role=intern, region=east. Event date 04 January 2024; request received 02 February 2024; claimed amount $9,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-162", "family": "intent", "state": "A user sent this message to the support desk:\n\"I moved — update delivery for 2717\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "wants the delivery address updated", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-163", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "cancels a booking", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-164", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "asks flight status", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-165", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-27 was issued Monday 06 May 2024. Covered classes are intern / field technician / vendor / team lead / contractor / employee; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region central, from 06 August 2024 onward.\n\nA2 changes the limit to $2,800 for role employee, beginning 11 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 29525 | service credit | consolidated rule pack\n\nCASE 29525: Ingrid Berg, role=contractor, region=coastal. Event date 08 June 2026; request received 06 July 2026; claimed amount $3,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-166", "family": "intent", "state": "New support ticket, customer message:\n\"99917 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "wants the delivery address updated", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-167", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia is employed by Pinnacle Software.\n- The headquarters of Northwind Systems is in Turku.\n- Jonas is employed by Meridian Bank.\n- Lucia is employed by Beacon Insurance.\n- The headquarters of Pinnacle Software is in Bergen.\n- Stefan is employed by Pinnacle Software.\n- Dmitri reports directly to Sofia.\n- Jonas reports directly to Lucia.\n- The headquarters of Beacon Insurance is in Austin.\n- Pablo is employed by Beacon Insurance.\n- The headquarters of Meridian Bank is in Lyon.\n- Mara reports directly to Pablo.\n- Sofia reports directly to Jonas.\n- The headquarters of Summit Energy is in Valencia.\n- Lucia reports directly to Tobias.\n- Tessa is employed by Northwind Systems.\n- Pablo reports directly to Dmitri.\n- Tobias is employed by Meridian Bank.\n- Tobias reports directly to Stefan.\n- Tessa reports directly to Mara.\n- Dmitri is employed by Northwind Systems.\n- Mara is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Austin", "2": "Valencia", "3": "Ghent"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-168", "family": "policy", "state": "A2 changes the limit to $1,300 for role field technician, beginning 14 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nAtlas Freight | decision file 45501 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region west, from 22 February 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-60 was issued Thursday 09 February 2023. Covered classes are regional manager / vendor / intern / field technician; other roles are outside scope.\n\nCASE 45501: Aisha Berg, role=regional manager, region=coastal. Event date 11 November 2025; request received 11 January 2026; claimed amount $2,051. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-169", "family": "intent", "state": "New support ticket, customer message:\n\"Cancel my order 80687, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-170", "family": "intent", "state": "Incoming travel request via email:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "reports lost baggage", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-171", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nMeridian Bank | decision file 92680 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region south, from 06 September 2023 onward.\n\nA2 changes the limit to $6,500 for role employee, beginning 21 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-29 was issued Tuesday 10 January 2023. Covered classes are vendor / field technician / team lead / contractor / regional manager / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nCASE 92680: Tobias Okafor, role=regional manager, region=west. Event date 17 November 2025; request received 17 January 2026; claimed amount $6,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-172", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $1,100 for region central, from 13 January 2024 onward.\n\nGoverning document POL-48 was issued Saturday 30 September 2023. Covered classes are employee / intern / regional manager / team lead / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role intern, beginning 07 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 10976 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 10976: Omar Novak, role=team lead, region=central. Event date 24 April 2026; request received 24 July 2026; claimed amount $6,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-173", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nNorthwind Systems | decision file 16199 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region central, from 09 May 2024 onward.\n\nGoverning document POL-19 was issued Sunday 14 January 2024. Covered classes are team lead / employee / field technician / contractor / intern / vendor; other roles are outside scope.\n\nA2 changes the limit to $800 for role regional manager, beginning 25 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 16199: Felix Tan, role=vendor, region=south. Event date 08 February 2025; request received 16 April 2025; claimed amount $9,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-174", "family": "policy", "state": "Governing document POL-26 was issued Sunday 10 September 2023. Covered classes are employee / contractor / intern / regional manager / vendor / field technician; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nHelios Logistics | decision file 76882 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region west, from 01 May 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,000 for role team lead, beginning 29 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 76882: Omar Okafor, role=contractor, region=south. Event date 05 July 2026; request received 19 August 2026; claimed amount $2,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-175", "family": "policy", "state": "A2 changes the limit to $4,200 for role contractor, beginning 15 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-70 was issued Monday 27 February 2023. Covered classes are regional manager / vendor / employee / field technician; other roles are outside scope.\n\nLattice Analytics | decision file 34980 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region south, from 18 August 2023 onward.\n\nCASE 34980: Leila Novak, role=vendor, region=coastal. Event date 15 February 2024; request received 22 March 2024; claimed amount $7,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-176", "family": "policy", "state": "A manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role team lead, beginning 15 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 70332 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-46 was issued Friday 09 February 2024. Covered classes are field technician / regional manager / vendor / intern / employee / contractor; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region west, from 07 November 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 70332: Viktor Silva, role=team lead, region=central. Event date 28 October 2026; request received 18 November 2026; claimed amount $2,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-177", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-17 was issued Friday 22 September 2023. Covered classes are team lead / contractor / regional manager / intern; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region south, from 21 April 2024 onward.\n\nVantage Air | decision file 86112 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role vendor, beginning 27 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 86112: Tessa Okafor, role=regional manager, region=coastal. Event date 27 October 2024; request received 14 November 2024; claimed amount $1,649. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-178", "family": "policy", "state": "Governing document POL-14 was issued Tuesday 26 September 2023. Covered classes are team lead / vendor / regional manager / contractor / field technician; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region south, from 04 February 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nLattice Analytics | decision file 16879 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $2,800 for role team lead, beginning 28 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 16879: Yuki Silva, role=field technician, region=coastal. Event date 27 December 2025; request received 04 March 2026; claimed amount $1,699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-179", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $9,500 for role vendor, beginning 02 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nAtlas Freight | decision file 14815 | service credit | consolidated rule pack\n\nGoverning document MAN-97 was issued Tuesday 17 October 2023. Covered classes are team lead / contractor / vendor / intern / employee; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region north, from 13 May 2024 onward.\n\nCASE 14815: Aisha Silva, role=field technician, region=central. Event date 21 April 2025; request received 12 May 2025; claimed amount $2,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-180", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $5,000 for region coastal, from 24 March 2025 onward.\n\nNorthwind Systems | decision file 83739 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nGoverning document STD-23 was issued Thursday 25 April 2024. Covered classes are field technician / employee / contractor; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role contractor, beginning 28 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 83739: Dmitri Berg, role=field technician, region=west. Event date 15 April 2025; request received 15 May 2025; claimed amount $6,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-181", "family": "policy", "state": "Governing document PROC-23 was issued Friday 31 March 2023. Covered classes are contractor / vendor / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role team lead, beginning 02 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region east, from 30 April 2024 onward.\n\nAtlas Freight | decision file 35687 | travel reimbursement | consolidated rule pack\n\nCASE 35687: Felix Ames, role=field technician, region=coastal. Event date 28 November 2023; request received 27 December 2023; claimed amount $8,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-182", "family": "multihop", "state": "Corporate registry excerpt:\n- Dmitri is employed by Cobalt Health.\n- Aisha reports directly to Yuki.\n- Hana is employed by Meridian Bank.\n- Yuki reports directly to Lucia.\n- Lucia is employed by Helios Logistics.\n- Tessa is employed by Cobalt Health.\n- Yuki is employed by Meridian Bank.\n- The headquarters of Cobalt Health is in Austin.\n- Hana reports directly to Elena.\n- Bruno is employed by Meridian Bank.\n- Aisha is employed by Northwind Systems.\n- Tessa reports directly to Bruno.\n- Elena reports directly to Tessa.\n- The headquarters of Summit Energy is in Cork.\n- The headquarters of Meridian Bank is in Cork.\n- Dmitri reports directly to Hana.\n- Ingrid is employed by Summit Energy.\n- The headquarters of Helios Logistics is in Tallinn.\n- Elena is employed by Cobalt Health.\n- The headquarters of Northwind Systems is in Nagoya.\n- Lucia reports directly to Ingrid.\n- Ingrid reports directly to Dmitri.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Porto", "2": "Cork", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-183", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 49401 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-184", "family": "policy", "state": "Governing document PROC-23 was issued Wednesday 08 May 2024. Covered classes are employee / intern / team lead / vendor / regional manager; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role intern, beginning 22 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region central, from 08 November 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nPinnacle Software | decision file 84204 | relocation assistance | consolidated rule pack\n\nCASE 84204: Elena Tan, role=team lead, region=north. Event date 27 January 2025; request received 10 February 2025; claimed amount $3,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-185", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role intern, beginning 17 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 86923 | travel reimbursement | consolidated rule pack\n\nGoverning document POL-18 was issued Friday 14 July 2023. Covered classes are intern / vendor / regional manager; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region central, from 13 May 2024 onward.\n\nCASE 86923: Jonas Silva, role=field technician, region=west. Event date 21 August 2026; request received 12 September 2026; claimed amount $2,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-186", "family": "policy", "state": "A2 changes the limit to $1,300 for role regional manager, beginning 19 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 33738 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region west, from 24 January 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-76 was issued Sunday 20 August 2023. Covered classes are contractor / regional manager / intern / team lead / field technician / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 33738: Amara Okafor, role=employee, region=east. Event date 03 August 2025; request received 25 August 2025; claimed amount $1,300. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-187", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-92 was issued Saturday 01 April 2023. Covered classes are vendor / contractor / intern / field technician; other roles are outside scope.\n\nSummit Energy | decision file 37490 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region east, from 18 April 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 03 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 37490: Stefan Okafor, role=vendor, region=north. Event date 09 March 2025; request received 09 May 2025; claimed amount $11,749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-188", "family": "intent", "state": "A user sent this message to the support desk:\n\"Status on my shipment 36118 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-189", "family": "intent", "state": "New travel ticket, customer message:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "reports lost baggage", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-190", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $1,600 for region central, from 08 August 2024 onward.\n\nGoverning document STD-18 was issued Friday 19 January 2024. Covered classes are field technician / team lead / regional manager / intern; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 94075 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role contractor, beginning 11 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 94075: Felix Berg, role=regional manager, region=south. Event date 31 August 2026; request received 06 October 2026; claimed amount $6,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-191", "family": "policy", "state": "A2 changes the limit to $2,800 for role regional manager, beginning 17 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document STD-93 was issued Sunday 16 April 2023. Covered classes are team lead / employee / vendor / intern / regional manager; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region west, from 13 September 2023 onward.\n\nCobalt Health | decision file 59817 | data export review | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 59817: Felix Okafor, role=field technician, region=east. Event date 14 May 2026; request received 27 May 2026; claimed amount $7,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-192", "family": "policy", "state": "Governing document MAN-76 was issued Thursday 15 February 2024. Covered classes are vendor / intern / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region south, from 27 June 2024 onward.\n\nMeridian Bank | decision file 53505 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 23 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 53505: Tobias Tan, role=intern, region=coastal. Event date 05 September 2026; request received 25 September 2026; claimed amount $600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-193", "family": "policy", "state": "A2 changes the limit to $2,000 for role regional manager, beginning 03 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document POL-53 was issued Thursday 14 September 2023. Covered classes are team lead / intern / employee / regional manager / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region coastal, from 04 April 2024 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 64241 | equipment warranty | consolidated rule pack\n\nCASE 64241: Stefan Ames, role=employee, region=north. Event date 23 October 2025; request received 05 November 2025; claimed amount $7,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-194", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Nagoya.\n- Ravi reports directly to Bruno.\n- The headquarters of Pinnacle Software is in Leeds.\n- Nadia reports directly to Priya.\n- Nadia is employed by Vantage Air.\n- Priya is employed by Vantage Air.\n- Bruno is employed by Northwind Systems.\n- Felix is employed by Lattice Analytics.\n- Jonas is employed by Northwind Systems.\n- The headquarters of Summit Energy is in Cork.\n- Priya reports directly to Zoya.\n- Bruno reports directly to Amara.\n- Zoya reports directly to Jonas.\n- The headquarters of Vantage Air is in Nagoya.\n- Yuki reports directly to Nadia.\n- Zoya is employed by Northwind Systems.\n- Jonas reports directly to Ravi.\n- Yuki is employed by Summit Energy.\n- The headquarters of Lattice Analytics is in Bergen.\n- Amara is employed by Vantage Air.\n- Ravi is employed by Summit Energy.\n- Felix reports directly to Yuki.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Oslo", "2": "Austin", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-195", "family": "policy", "state": "Cobalt Health | decision file 30103 | service credit | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-82 was issued Sunday 19 March 2023. Covered classes are regional manager / intern / vendor / employee; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region central, from 24 February 2024 onward.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 10 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 30103: Ravi Berg, role=regional manager, region=south. Event date 01 January 2026; request received 30 January 2026; claimed amount $6,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-196", "family": "intent", "state": "New travel ticket, customer message:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "changes seat assignment", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-197", "family": "policy", "state": "Northwind Systems | decision file 32950 | data export review | consolidated rule pack\n\nA2 changes the limit to $14,000 for role field technician, beginning 18 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region central, from 13 December 2023 onward.\n\nGoverning document POL-35 was issued Tuesday 04 July 2023. Covered classes are intern / field technician / contractor / team lead / employee / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 32950: Ingrid Novak, role=employee, region=east. Event date 17 July 2025; request received 22 July 2025; claimed amount $2,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-198", "family": "policy", "state": "Vantage Air | decision file 65658 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $2,000 for role regional manager, beginning 02 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region north, from 16 March 2024 onward.\n\nGoverning document PROC-65 was issued Friday 25 August 2023. Covered classes are team lead / employee / regional manager / field technician / intern / contractor; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 65658: Callum Silva, role=team lead, region=central. Event date 21 February 2025; request received 13 March 2025; claimed amount $3,351. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-199", "family": "intent", "state": "New support ticket, customer message:\n\"Tracking for 94047 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "asks where an existing order is", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-200", "family": "policy", "state": "Governing document PROC-33 was issued Monday 04 September 2023. Covered classes are vendor / team lead / intern / contractor; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $1,300 for role field technician, beginning 11 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region north, from 15 April 2024 onward.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 43544 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 43544: Zoya Tan, role=team lead, region=coastal. Event date 07 May 2026; request received 11 May 2026; claimed amount $1,300. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-201", "family": "multihop", "state": "Corporate registry excerpt:\n- Pablo reports directly to Zoya.\n- Pablo is employed by Atlas Freight.\n- The headquarters of Pinnacle Software is in Tallinn.\n- The headquarters of Summit Energy is in Oslo.\n- The headquarters of Cedar Retail Group is in Tallinn.\n- Callum reports directly to Mara.\n- The headquarters of Beacon Insurance is in Leeds.\n- Mara is employed by Atlas Freight.\n- Leila is employed by Summit Energy.\n- Leila reports directly to Pablo.\n- The headquarters of Atlas Freight is in Leeds.\n- Zoya reports directly to Stefan.\n- Stefan is employed by Pinnacle Software.\n- Stefan reports directly to Bruno.\n- Dmitri reports directly to Leila.\n- Zoya is employed by Cedar Retail Group.\n- Bruno is employed by Atlas Freight.\n- Elena is employed by Beacon Insurance.\n- Dmitri is employed by Pinnacle Software.\n- Mara reports directly to Elena.\n- Elena reports directly to Dmitri.\n- Callum is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Lyon", "2": "Valencia", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-202", "family": "intent", "state": "Incoming travel request via email:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "books airfare", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-203", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $700 for region south, from 26 October 2024 onward.\n\nIronwood Manufacturing | decision file 25083 | relocation assistance | consolidated rule pack\n\nGoverning document MAN-19 was issued Monday 06 November 2023. Covered classes are vendor / employee / regional manager / contractor / team lead / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role team lead, beginning 04 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 25083: Mara Silva, role=vendor, region=east. Event date 27 April 2026; request received 28 May 2026; claimed amount $6,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-204", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar reports directly to Yuki.\n- Omar is employed by Lattice Analytics.\n- Hana is employed by Helios Logistics.\n- Hana reports directly to Nadia.\n- Jonas reports directly to Omar.\n- Zoya is employed by Atlas Freight.\n- Yuki is employed by Atlas Freight.\n- Amara reports directly to Elena.\n- The headquarters of Cedar Retail Group is in Porto.\n- Nadia reports directly to Zoya.\n- Zoya reports directly to Jonas.\n- The headquarters of Lattice Analytics is in Bergen.\n- Amara is employed by Helios Logistics.\n- Elena is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Ghent.\n- Elena reports directly to Bruno.\n- Bruno is employed by Lattice Analytics.\n- The headquarters of Helios Logistics is in Turku.\n- Jonas is employed by Atlas Freight.\n- Nadia is employed by Cedar Retail Group.\n- Bruno reports directly to Hana.\n- The headquarters of Vantage Air is in Austin.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Valencia", "2": "Ghent", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-205", "family": "policy", "state": "A2 changes the limit to $4,200 for role vendor, beginning 18 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-66 was issued Thursday 22 February 2024. Covered classes are field technician / vendor / intern / employee / contractor / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region coastal, from 26 December 2024 onward.\n\nCedar Retail Group | decision file 44883 | data export review | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 44883: Callum Tan, role=vendor, region=south. Event date 22 March 2027; request received 20 May 2027; claimed amount $4,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-206", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Nagoya.\n- Mara is employed by Beacon Insurance.\n- Leila is employed by Pinnacle Software.\n- Yuki is employed by Pinnacle Software.\n- Kenji is employed by Beacon Insurance.\n- Mara reports directly to Yuki.\n- Bruno reports directly to Mara.\n- Priya is employed by Northwind Systems.\n- Priya reports directly to Leila.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Bruno is employed by Pinnacle Software.\n- The headquarters of Beacon Insurance is in Ghent.\n- Mateo is employed by Pinnacle Software.\n- The headquarters of Summit Energy is in Valencia.\n- Hana is employed by Atlas Freight.\n- Lucia reports directly to Kenji.\n- Leila reports directly to Mateo.\n- The headquarters of Atlas Freight is in Ghent.\n- Lucia is employed by Beacon Insurance.\n- Mateo reports directly to Bruno.\n- Kenji reports directly to Hana.\n- Yuki reports directly to Lucia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Nagoya", "2": "Turku", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-207", "family": "policy", "state": "A2 changes the limit to $6,500 for role regional manager, beginning 15 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-97 was issued Thursday 25 May 2023. Covered classes are regional manager / contractor / intern / employee / vendor / field technician; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region central, from 02 January 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nNorthwind Systems | decision file 51729 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nCASE 51729: Bruno Tan, role=vendor, region=north. Event date 16 October 2025; request received 16 November 2025; claimed amount $6,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-208", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nSummit Energy | decision file 22701 | travel reimbursement | consolidated rule pack\n\nGoverning document POL-35 was issued Friday 07 July 2023. Covered classes are field technician / employee / vendor / regional manager; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role field technician, beginning 19 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region coastal, from 11 May 2024 onward.\n\nCASE 22701: Bruno Berg, role=field technician, region=west. Event date 26 July 2024; request received 16 September 2024; claimed amount $3,701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-209", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $5,000 for region east, from 07 May 2024 onward.\n\nA2 changes the limit to $2,800 for role employee, beginning 15 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document PROC-75 was issued Sunday 17 September 2023. Covered classes are regional manager / team lead / field technician / intern / vendor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nNorthwind Systems | decision file 53905 | relocation assistance | consolidated rule pack\n\nCASE 53905: Aisha Novak, role=field technician, region=north. Event date 03 March 2025; request received 01 May 2025; claimed amount $4,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-210", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document MAN-73 was issued Tuesday 30 April 2024. Covered classes are field technician / contractor / employee / vendor / team lead / intern; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role vendor, beginning 01 February 2026; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 38516 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region central, from 29 April 2025 onward.\n\nCASE 38516: Felix Ames, role=vendor, region=north. Event date 27 July 2025; request received 10 August 2025; claimed amount $1,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-211", "family": "policy", "state": "Beacon Insurance | decision file 26074 | vendor onboarding | consolidated rule pack\n\nGoverning document PROC-63 was issued Monday 08 January 2024. Covered classes are intern / employee / vendor / contractor / regional manager / team lead; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region west, from 05 June 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $6,500 for role vendor, beginning 20 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nCASE 26074: Mara Novak, role=employee, region=coastal. Event date 01 April 2026; request received 22 July 2026; claimed amount $6,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-212", "family": "intent", "state": "A user sent this message to the support desk:\n\"Please cancel order 48600 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-213", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCobalt Health | decision file 70241 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region north, from 06 September 2024 onward.\n\nA2 changes the limit to $2,000 for role intern, beginning 18 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document MAN-99 was issued Sunday 25 February 2024. Covered classes are team lead / regional manager / intern / vendor / employee; other roles are outside scope.\n\nCASE 70241: Zoya Berg, role=field technician, region=central. Event date 07 November 2024; request received 06 January 2025; claimed amount $1,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-214", "family": "policy", "state": "A2 changes the limit to $1,300 for role regional manager, beginning 08 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region coastal, from 25 August 2024 onward.\n\nGoverning document STD-68 was issued Friday 01 September 2023. Covered classes are field technician / intern / regional manager / employee; other roles are outside scope.\n\nAtlas Freight | decision file 81522 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 81522: Callum Ames, role=contractor, region=south. Event date 17 March 2026; request received 24 April 2026; claimed amount $9,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-215", "family": "policy", "state": "Ironwood Manufacturing | decision file 66383 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $4,200 for role vendor, beginning 15 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document PROC-12 was issued Wednesday 03 April 2024. Covered classes are vendor / intern / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region central, from 10 December 2024 onward.\n\nCASE 66383: Sofia Ames, role=vendor, region=north. Event date 17 November 2024; request received 16 February 2025; claimed amount $4,149. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-216", "family": "policy", "state": "Governing document PROC-69 was issued Thursday 02 February 2023. Covered classes are field technician / contractor / intern / regional manager / employee; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role intern, beginning 23 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region east, from 12 December 2023 onward.\n\nCedar Retail Group | decision file 42539 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 42539: Sofia Novak, role=intern, region=east. Event date 15 January 2024; request received 02 February 2024; claimed amount $1,300. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-217", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "changes seat assignment", "3": "reports lost baggage", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-218", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $1,100 for region west, from 06 May 2024 onward.\n\nGoverning document PROC-12 was issued Tuesday 11 April 2023. Covered classes are employee / vendor / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role intern, beginning 02 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 12953 | vendor onboarding | consolidated rule pack\n\nCASE 12953: Ravi Okafor, role=vendor, region=east. Event date 04 February 2026; request received 11 March 2026; claimed amount $1,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-219", "family": "policy", "state": "A manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role contractor, beginning 24 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-34 was issued Wednesday 29 November 2023. Covered classes are field technician / vendor / regional manager / contractor / intern / team lead; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region west, from 15 May 2024 onward.\n\nSummit Energy | decision file 46023 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 46023: Mei Novak, role=field technician, region=central. Event date 25 July 2024; request received 22 September 2024; claimed amount $6,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-220", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region coastal, from 10 March 2024 onward.\n\nGoverning document PROC-12 was issued Friday 17 November 2023. Covered classes are team lead / contractor / regional manager / employee / field technician / vendor; other roles are outside scope.\n\nNorthwind Systems | decision file 15459 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $2,800 for role intern, beginning 03 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 15459: Mei Ames, role=employee, region=south. Event date 11 July 2025; request received 08 October 2025; claimed amount $901. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-221", "family": "intent", "state": "Incoming support request via email:\n\"Want my money back for 79140\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-222", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-27 was issued Friday 24 February 2023. Covered classes are contractor / team lead / employee / field technician; other roles are outside scope.\n\nCedar Retail Group | decision file 59785 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region east, from 15 November 2023 onward.\n\nA2 changes the limit to $2,000 for role vendor, beginning 07 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 59785: Pablo Berg, role=field technician, region=north. Event date 27 September 2025; request received 04 December 2025; claimed amount $2,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-223", "family": "intent", "state": "Incoming travel request via email:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "asks flight status", "3": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-224", "family": "policy", "state": "Governing document PROC-57 was issued Tuesday 05 September 2023. Covered classes are employee / intern / field technician / contractor / team lead; other roles are outside scope.\n\nMeridian Bank | decision file 22909 | service credit | consolidated rule pack\n\nA2 changes the limit to $2,000 for role field technician, beginning 23 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region west, from 26 May 2024 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 22909: Hana Berg, role=regional manager, region=coastal. Event date 09 February 2025; request received 03 April 2025; claimed amount $1,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-225", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $11,000 for region north, from 29 August 2023 onward.\n\nA2 changes the limit to $2,800 for role team lead, beginning 23 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 37193 | service credit | consolidated rule pack\n\nGoverning document MAN-74 was issued Monday 10 April 2023. Covered classes are field technician / contractor / regional manager / intern; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 37193: Priya Silva, role=contractor, region=coastal. Event date 24 January 2025; request received 26 March 2025; claimed amount $2,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-226", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- Felix reports directly to Tessa.\n- Nadia is employed by Lattice Analytics.\n- Stefan reports directly to Priya.\n- Nadia reports directly to Callum.\n- Stefan is employed by Ironwood Manufacturing.\n- Priya is employed by Pinnacle Software.\n- Viktor is employed by Vantage Air.\n- Ingrid reports directly to Stefan.\n- Tessa is employed by Lattice Analytics.\n- The headquarters of Cedar Retail Group is in Turku.\n- Tessa reports directly to Ingrid.\n- The headquarters of Lattice Analytics is in Leeds.\n- Callum reports directly to Yuki.\n- The headquarters of Vantage Air is in Oslo.\n- The headquarters of Pinnacle Software is in Leeds.\n- Felix is employed by Vantage Air.\n- Viktor reports directly to Nadia.\n- Yuki is employed by Ironwood Manufacturing.\n- Priya reports directly to Viktor.\n- Ingrid is employed by Ironwood Manufacturing.\n- Callum is employed by Cedar Retail Group.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Bergen", "2": "Lyon", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-227", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Turku.\n- Ingrid reports directly to Kenji.\n- The headquarters of Atlas Freight is in Tallinn.\n- Nadia reports directly to Stefan.\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- Mateo reports directly to Ingrid.\n- Stefan reports directly to Elena.\n- Omar is employed by Helios Logistics.\n- Amara is employed by Cobalt Health.\n- Mateo is employed by Helios Logistics.\n- Elena reports directly to Amara.\n- Nadia is employed by Ironwood Manufacturing.\n- Aisha is employed by Atlas Freight.\n- Ingrid is employed by Ironwood Manufacturing.\n- Kenji reports directly to Aisha.\n- The headquarters of Helios Logistics is in Nagoya.\n- Elena is employed by Atlas Freight.\n- Stefan is employed by Ironwood Manufacturing.\n- The headquarters of Cobalt Health is in Nagoya.\n- Kenji is employed by Cobalt Health.\n- Aisha reports directly to Omar.\n- Omar reports directly to Nadia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Ghent", "2": "Tallinn", "3": "Leeds"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-228", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $1,100 for region south, from 18 August 2024 onward.\n\nBeacon Insurance | decision file 45861 | service credit | consolidated rule pack\n\nA2 changes the limit to $2,800 for role field technician, beginning 28 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-18 was issued Thursday 11 April 2024. Covered classes are field technician / vendor / team lead / intern / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCASE 45861: Callum Tan, role=intern, region=coastal. Event date 17 June 2025; request received 23 August 2025; claimed amount $1,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-229", "family": "intent", "state": "New travel ticket, customer message:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "changes seat assignment", "3": "books airfare", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-230", "family": "intent", "state": "New travel ticket, customer message:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "asks flight status", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-231", "family": "multihop", "state": "Corporate registry excerpt:\n- Felix is employed by Helios Logistics.\n- Callum is employed by Cobalt Health.\n- Ravi is employed by Lattice Analytics.\n- The headquarters of Helios Logistics is in Porto.\n- Omar reports directly to Mei.\n- Ravi reports directly to Omar.\n- Nadia is employed by Northwind Systems.\n- Callum reports directly to Amara.\n- Nadia reports directly to Ravi.\n- The headquarters of Northwind Systems is in Oslo.\n- Amara is employed by Northwind Systems.\n- Amara reports directly to Leila.\n- The headquarters of Cobalt Health is in Oslo.\n- Omar is employed by Beacon Insurance.\n- Sofia reports directly to Nadia.\n- Mei is employed by Northwind Systems.\n- The headquarters of Lattice Analytics is in Ghent.\n- Felix reports directly to Sofia.\n- Sofia is employed by Beacon Insurance.\n- Leila is employed by Beacon Insurance.\n- The headquarters of Beacon Insurance is in Lyon.\n- Mei reports directly to Callum.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Tallinn", "2": "Lyon", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-232", "family": "intent", "state": "Incoming support request via email:\n\"Ship order 36748 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants the delivery address updated", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-233", "family": "intent", "state": "New travel ticket, customer message:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "reports lost baggage", "3": "cancels a booking", "4": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-234", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region west, from 24 January 2024 onward.\n\nAtlas Freight | decision file 26857 | service credit | consolidated rule pack\n\nGoverning document POL-78 was issued Tuesday 24 January 2023. Covered classes are contractor / regional manager / team lead; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role contractor, beginning 23 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 26857: Sofia Berg, role=intern, region=west. Event date 12 April 2025; request received 13 April 2025; claimed amount $7,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-235", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $700 for region central, from 29 August 2024 onward.\n\nA2 changes the limit to $2,800 for role field technician, beginning 21 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-44 was issued Tuesday 21 November 2023. Covered classes are employee / team lead / vendor; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nCobalt Health | decision file 50332 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 50332: Stefan Silva, role=intern, region=south. Event date 17 October 2025; request received 11 January 2026; claimed amount $2,951. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-236", "family": "policy", "state": "Governing document STD-54 was issued Tuesday 05 September 2023. Covered classes are contractor / vendor / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $4,200 for role vendor, beginning 16 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region central, from 22 April 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 99850 | service credit | consolidated rule pack\n\nCASE 99850: Dmitri Tan, role=intern, region=west. Event date 09 June 2024; request received 25 June 2024; claimed amount $601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-237", "family": "policy", "state": "Governing document POL-68 was issued Thursday 07 December 2023. Covered classes are field technician / vendor / intern / team lead / employee; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $9,500 for role contractor, beginning 26 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region east, from 02 July 2024 onward.\n\nNorthwind Systems | decision file 78868 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nCASE 78868: Jonas Tan, role=vendor, region=south. Event date 30 July 2026; request received 05 October 2026; claimed amount $3,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-238", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region east, from 23 March 2025 onward.\n\nBeacon Insurance | decision file 93108 | equipment warranty | consolidated rule pack\n\nGoverning document PROC-42 was issued Saturday 06 April 2024. Covered classes are team lead / field technician / vendor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role team lead, beginning 02 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 93108: Lucia Novak, role=vendor, region=north. Event date 04 March 2025; request received 04 April 2025; claimed amount $11,151. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-239", "family": "policy", "state": "Governing document MAN-33 was issued Saturday 30 December 2023. Covered classes are contractor / regional manager / vendor / field technician / employee; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role intern, beginning 30 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 11815 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region central, from 25 June 2024 onward.\n\nCASE 11815: Priya Novak, role=contractor, region=south. Event date 17 January 2025; request received 19 January 2025; claimed amount $1,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-240", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong color sent on 19862 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "wants a different size/color/variant", "2": "wants to cancel a placed order", "3": "asks where an existing order is", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-241", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "changes seat assignment", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-242", "family": "policy", "state": "Governing document STD-70 was issued Friday 26 May 2023. Covered classes are team lead / intern / vendor / employee / field technician; other roles are outside scope.\n\nBeacon Insurance | decision file 12233 | data export review | consolidated rule pack\n\nA2 changes the limit to $9,500 for role contractor, beginning 01 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region south, from 06 October 2023 onward.\n\nCASE 12233: Hana Silva, role=contractor, region=coastal. Event date 26 March 2026; request received 24 May 2026; claimed amount $5,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-243", "family": "intent", "state": "Incoming travel request via email:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "books airfare", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-244", "family": "policy", "state": "A2 changes the limit to $4,200 for role vendor, beginning 25 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-91 was issued Wednesday 09 August 2023. Covered classes are field technician / team lead / vendor / intern / employee / contractor; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region west, from 12 March 2024 onward.\n\nLattice Analytics | decision file 22253 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nCASE 22253: Pablo Berg, role=intern, region=central. Event date 04 July 2025; request received 19 August 2025; claimed amount $5,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-245", "family": "multihop", "state": "Corporate registry excerpt:\n- Jonas is employed by Cedar Retail Group.\n- Callum reports directly to Jonas.\n- Mateo reports directly to Pablo.\n- Leila is employed by Lattice Analytics.\n- Nadia is employed by Cobalt Health.\n- Pablo reports directly to Mei.\n- Priya reports directly to Tessa.\n- Pablo is employed by Atlas Freight.\n- Priya is employed by Cedar Retail Group.\n- Mei is employed by Meridian Bank.\n- The headquarters of Cedar Retail Group is in Oslo.\n- Tessa reports directly to Callum.\n- Jonas reports directly to Mateo.\n- Leila reports directly to Nadia.\n- Tessa is employed by Atlas Freight.\n- The headquarters of Meridian Bank is in Ghent.\n- The headquarters of Cobalt Health is in Porto.\n- Mateo is employed by Lattice Analytics.\n- The headquarters of Atlas Freight is in Lyon.\n- The headquarters of Lattice Analytics is in Turku.\n- Mei reports directly to Leila.\n- Callum is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Lyon", "2": "Turku", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-246", "family": "intent", "state": "New travel ticket, customer message:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "reports lost baggage", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-247", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document STD-82 was issued Tuesday 01 August 2023. Covered classes are vendor / regional manager / field technician / intern / contractor / team lead; other roles are outside scope.\n\nLattice Analytics | decision file 79284 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $4,200 for role field technician, beginning 12 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region central, from 17 November 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 79284: Leila Okafor, role=vendor, region=north. Event date 31 October 2025; request received 14 December 2025; claimed amount $1,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-248", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role field technician, beginning 30 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region central, from 27 December 2023 onward.\n\nCobalt Health | decision file 88481 | data export review | consolidated rule pack\n\nGoverning document MAN-49 was issued Monday 01 May 2023. Covered classes are field technician / team lead / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 88481: Ravi Tan, role=vendor, region=central. Event date 28 September 2024; request received 11 November 2024; claimed amount $2,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-249", "family": "policy", "state": "Governing document STD-99 was issued Tuesday 12 March 2024. Covered classes are team lead / regional manager / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role team lead, beginning 21 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 30236 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region coastal, from 26 October 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 30236: Pablo Tan, role=intern, region=north. Event date 10 August 2026; request received 26 October 2026; claimed amount $2,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-250", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cobalt Health is in Valencia.\n- Sofia reports directly to Kenji.\n- The headquarters of Helios Logistics is in Cork.\n- Bruno reports directly to Zoya.\n- Aisha is employed by Cobalt Health.\n- Sofia is employed by Vantage Air.\n- Lucia is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Zoya is employed by Vantage Air.\n- The headquarters of Summit Energy is in Nagoya.\n- Kenji is employed by Helios Logistics.\n- Mateo reports directly to Sofia.\n- Aisha reports directly to Jonas.\n- Mateo is employed by Vantage Air.\n- Jonas is employed by Summit Energy.\n- Jonas reports directly to Bruno.\n- Hana is employed by Cobalt Health.\n- Hana reports directly to Mateo.\n- The headquarters of Vantage Air is in Lyon.\n- Lucia reports directly to Aisha.\n- Bruno is employed by Vantage Air.\n- Kenji reports directly to Lucia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Leeds", "2": "Cork", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-251", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $700 for region west, from 01 August 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $1,300 for role field technician, beginning 13 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 50728 | equipment warranty | consolidated rule pack\n\nGoverning document POL-34 was issued Thursday 09 February 2023. Covered classes are vendor / field technician / employee / contractor / intern; other roles are outside scope.\n\nCASE 50728: Aisha Silva, role=team lead, region=central. Event date 11 February 2026; request received 27 April 2026; claimed amount $2,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-252", "family": "policy", "state": "A manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role contractor, beginning 05 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 70123 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region south, from 19 August 2024 onward.\n\nGoverning document PROC-16 was issued Tuesday 29 August 2023. Covered classes are regional manager / contractor / employee / field technician / intern; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 70123: Omar Novak, role=intern, region=east. Event date 08 September 2026; request received 07 November 2026; claimed amount $11,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-253", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "changes seat assignment", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-254", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region north, from 22 February 2024 onward.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nHelios Logistics | decision file 89442 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $800 for role contractor, beginning 10 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-78 was issued Tuesday 11 July 2023. Covered classes are vendor / intern / field technician / employee / team lead / regional manager; other roles are outside scope.\n\nCASE 89442: Lucia Tan, role=field technician, region=south. Event date 26 November 2025; request received 24 February 2026; claimed amount $11,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-255", "family": "policy", "state": "Beacon Insurance | decision file 23195 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-63 was issued Thursday 23 November 2023. Covered classes are field technician / employee / regional manager; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $6,500 for role intern, beginning 26 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region central, from 11 April 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 23195: Viktor Ames, role=team lead, region=north. Event date 02 December 2025; request received 23 December 2025; claimed amount $6,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-256", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role field technician, beginning 17 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 95127 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document PROC-11 was issued Thursday 03 August 2023. Covered classes are team lead / vendor / regional manager / intern / contractor / employee; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region coastal, from 31 May 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 95127: Sofia Novak, role=vendor, region=north. Event date 23 January 2025; request received 14 February 2025; claimed amount $901. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-257", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region north, from 09 December 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $14,000 for role intern, beginning 01 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-56 was issued Thursday 02 March 2023. Covered classes are vendor / team lead / field technician / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 67661 | equipment warranty | consolidated rule pack\n\nCASE 67661: Tobias Novak, role=team lead, region=north. Event date 21 September 2025; request received 22 October 2025; claimed amount $3,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-258", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region south, from 09 October 2024 onward.\n\nA2 changes the limit to $6,500 for role employee, beginning 19 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 32054 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-69 was issued Wednesday 13 September 2023. Covered classes are team lead / regional manager / contractor / field technician / vendor; other roles are outside scope.\n\nCASE 32054: Bruno Berg, role=employee, region=west. Event date 06 January 2026; request received 27 April 2026; claimed amount $7,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-259", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 42240 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "reports an item arrived broken", "2": "wants the delivery address updated", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-260", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "cancels a booking", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-261", "family": "policy", "state": "A2 changes the limit to $2,000 for role contractor, beginning 26 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-47 was issued Thursday 24 August 2023. Covered classes are contractor / employee / regional manager / vendor / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 44135 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region coastal, from 26 December 2023 onward.\n\nCASE 44135: Amara Silva, role=employee, region=central. Event date 26 June 2024; request received 10 July 2024; claimed amount $1,600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-262", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region coastal, from 20 June 2024 onward.\n\nLattice Analytics | decision file 62796 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document POL-49 was issued Wednesday 08 November 2023. Covered classes are regional manager / intern / field technician / team lead / contractor; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role employee, beginning 23 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 62796: Viktor Okafor, role=employee, region=south. Event date 13 November 2025; request received 18 February 2026; claimed amount $11,751. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-263", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila reports directly to Mei.\n- Elena reports directly to Felix.\n- Mei reports directly to Jonas.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- The headquarters of Beacon Insurance is in Nagoya.\n- Felix reports directly to Tessa.\n- Lucia reports directly to Elena.\n- Zoya reports directly to Leila.\n- Jonas reports directly to Omar.\n- Felix is employed by Beacon Insurance.\n- Mei is employed by Lattice Analytics.\n- The headquarters of Lattice Analytics is in Ghent.\n- Tessa is employed by Lattice Analytics.\n- Elena is employed by Lattice Analytics.\n- Omar reports directly to Lucia.\n- The headquarters of Summit Energy is in Nagoya.\n- Omar is employed by Summit Energy.\n- Leila is employed by Ironwood Manufacturing.\n- The headquarters of Pinnacle Software is in Leeds.\n- Jonas is employed by Ironwood Manufacturing.\n- Zoya is employed by Summit Energy.\n- Lucia is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Nagoya", "2": "Turku", "3": "Leeds"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-264", "family": "intent", "state": "Incoming support request via email:\n\"I moved — update delivery for 64471\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-265", "family": "intent", "state": "A user sent this message to the support desk:\n\"Don't need the item anymore — cancel order 31849\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "asks where an existing order is", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-266", "family": "intent", "state": "Incoming support request via email:\n\"Cancel my order 99476, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "reports an item arrived broken", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-267", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $700 for region central, from 14 May 2023 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document POL-97 was issued Sunday 08 January 2023. Covered classes are employee / intern / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role intern, beginning 31 July 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 98749 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 98749: Jonas Novak, role=regional manager, region=north. Event date 23 December 2023; request received 07 March 2024; claimed amount $2,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-268", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Meridian Bank is in Turku.\n- Omar is employed by Vantage Air.\n- Nadia is employed by Vantage Air.\n- Mateo reports directly to Tobias.\n- Amara is employed by Beacon Insurance.\n- Mateo is employed by Meridian Bank.\n- Sofia is employed by Atlas Freight.\n- Elena reports directly to Mateo.\n- Nadia reports directly to Hana.\n- The headquarters of Beacon Insurance is in Turku.\n- Omar reports directly to Elena.\n- The headquarters of Atlas Freight is in Porto.\n- Callum is employed by Meridian Bank.\n- Tobias reports directly to Amara.\n- Amara reports directly to Callum.\n- Tobias is employed by Vantage Air.\n- The headquarters of Vantage Air is in Ghent.\n- The headquarters of Ironwood Manufacturing is in Porto.\n- Elena is employed by Beacon Insurance.\n- Hana is employed by Beacon Insurance.\n- Sofia reports directly to Omar.\n- Hana reports directly to Sofia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Turku", "2": "Bergen", "3": "Tallinn"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-269", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "books airfare", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-270", "family": "intent", "state": "A user sent this message to the support desk:\n\"Order 69840 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-271", "family": "intent", "state": "Incoming travel request via email:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "cancels a booking", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-272", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document PROC-77 was issued Thursday 04 January 2024. Covered classes are employee / intern / contractor / field technician; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region east, from 26 December 2024 onward.\n\nA2 changes the limit to $1,300 for role team lead, beginning 30 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 44899 | data export review | consolidated rule pack\n\nCASE 44899: Mei Novak, role=employee, region=west. Event date 09 February 2025; request received 01 April 2025; claimed amount $899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-273", "family": "policy", "state": "A manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-80 was issued Wednesday 06 December 2023. Covered classes are intern / field technician / employee / team lead; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 24 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region coastal, from 20 June 2024 onward.\n\nIronwood Manufacturing | decision file 47791 | data export review | consolidated rule pack\n\nCASE 47791: Hana Okafor, role=field technician, region=coastal. Event date 14 December 2024; request received 29 January 2025; claimed amount $2,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-274", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cobalt Health is in Turku.\n- Yuki is employed by Cobalt Health.\n- Tessa is employed by Pinnacle Software.\n- The headquarters of Atlas Freight is in Oslo.\n- The headquarters of Meridian Bank is in Cork.\n- Sofia reports directly to Yuki.\n- The headquarters of Pinnacle Software is in Oslo.\n- The headquarters of Northwind Systems is in Ghent.\n- Leila reports directly to Elena.\n- Leila is employed by Meridian Bank.\n- Elena is employed by Pinnacle Software.\n- Sofia is employed by Northwind Systems.\n- Tessa reports directly to Ravi.\n- Jonas reports directly to Tessa.\n- Yuki reports directly to Bruno.\n- Hana reports directly to Leila.\n- Bruno is employed by Northwind Systems.\n- Ravi reports directly to Sofia.\n- Hana is employed by Meridian Bank.\n- Ravi is employed by Pinnacle Software.\n- Jonas is employed by Meridian Bank.\n- Bruno reports directly to Hana.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Bergen", "2": "Oslo", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-275", "family": "policy", "state": "A2 changes the limit to $6,500 for role team lead, beginning 26 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-57 was issued Friday 15 December 2023. Covered classes are intern / team lead / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region coastal, from 01 December 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nAtlas Freight | decision file 95999 | vendor onboarding | consolidated rule pack\n\nCASE 95999: Mei Ames, role=team lead, region=central. Event date 10 July 2026; request received 20 September 2026; claimed amount $7,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-276", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-12 was issued Wednesday 25 January 2023. Covered classes are regional manager / vendor / intern / contractor / team lead / field technician; other roles are outside scope.\n\nAtlas Freight | decision file 20001 | service credit | consolidated rule pack\n\nA2 changes the limit to $6,500 for role contractor, beginning 15 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region east, from 13 June 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 20001: Priya Berg, role=intern, region=south. Event date 30 September 2024; request received 22 October 2024; claimed amount $6,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-277", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "cancels a booking", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-278", "family": "policy", "state": "Helios Logistics | decision file 56498 | data export review | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region east, from 25 November 2024 onward.\n\nGoverning document STD-66 was issued Wednesday 22 November 2023. Covered classes are regional manager / intern / team lead / contractor / vendor; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role field technician, beginning 24 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 56498: Yuki Okafor, role=intern, region=north. Event date 13 October 2024; request received 03 November 2024; claimed amount $12,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-279", "family": "multihop", "state": "Corporate registry excerpt:\n- Yuki is employed by Cedar Retail Group.\n- Jonas reports directly to Lucia.\n- Nadia is employed by Atlas Freight.\n- Yuki reports directly to Nadia.\n- Nadia reports directly to Felix.\n- Lucia reports directly to Ravi.\n- Elena reports directly to Yuki.\n- Ingrid reports directly to Pablo.\n- The headquarters of Pinnacle Software is in Leeds.\n- Pablo is employed by Lattice Analytics.\n- The headquarters of Lattice Analytics is in Oslo.\n- The headquarters of Atlas Freight is in Oslo.\n- Felix reports directly to Jonas.\n- Ravi reports directly to Ingrid.\n- Lucia is employed by Atlas Freight.\n- Jonas is employed by Lattice Analytics.\n- The headquarters of Cedar Retail Group is in Oslo.\n- The headquarters of Summit Energy is in Nagoya.\n- Elena is employed by Summit Energy.\n- Ingrid is employed by Summit Energy.\n- Felix is employed by Lattice Analytics.\n- Ravi is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Turku", "2": "Bergen", "3": "Porto"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-280", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia is employed by Atlas Freight.\n- Mateo reports directly to Sofia.\n- Dmitri reports directly to Lucia.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- Mei is employed by Lattice Analytics.\n- Priya is employed by Atlas Freight.\n- Viktor is employed by Lattice Analytics.\n- Mateo is employed by Atlas Freight.\n- Mei reports directly to Leila.\n- Dmitri is employed by Lattice Analytics.\n- Felix reports directly to Mei.\n- Felix is employed by Ironwood Manufacturing.\n- Lucia is employed by Cedar Retail Group.\n- The headquarters of Atlas Freight is in Nagoya.\n- Leila is employed by Lattice Analytics.\n- Priya reports directly to Mateo.\n- The headquarters of Lattice Analytics is in Nagoya.\n- The headquarters of Cedar Retail Group is in Turku.\n- Lucia reports directly to Felix.\n- The headquarters of Helios Logistics is in Ghent.\n- Viktor reports directly to Dmitri.\n- Leila reports directly to Priya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Valencia", "2": "Leeds", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-281", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei reports directly to Hana.\n- Felix is employed by Cedar Retail Group.\n- Lucia is employed by Cedar Retail Group.\n- Kenji is employed by Cobalt Health.\n- Mei is employed by Cedar Retail Group.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Leila is employed by Northwind Systems.\n- The headquarters of Cedar Retail Group is in Tallinn.\n- Viktor is employed by Ironwood Manufacturing.\n- Lucia reports directly to Mei.\n- Mara is employed by Ironwood Manufacturing.\n- Kenji reports directly to Felix.\n- Priya reports directly to Viktor.\n- Leila reports directly to Kenji.\n- The headquarters of Northwind Systems is in Bergen.\n- Mara reports directly to Priya.\n- The headquarters of Cobalt Health is in Bergen.\n- The headquarters of Pinnacle Software is in Bergen.\n- Hana is employed by Cobalt Health.\n- Priya is employed by Cobalt Health.\n- Felix reports directly to Mara.\n- Hana reports directly to Leila.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Bergen", "2": "Valencia", "3": "Tallinn"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-282", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role intern, beginning 21 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 14281 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region north, from 07 January 2025 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-41 was issued Tuesday 23 January 2024. Covered classes are vendor / team lead / intern / regional manager; other roles are outside scope.\n\nCASE 14281: Aisha Ames, role=team lead, region=east. Event date 23 July 2026; request received 20 August 2026; claimed amount $801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-283", "family": "policy", "state": "Governing document STD-12 was issued Saturday 22 July 2023. Covered classes are field technician / employee / intern / vendor / team lead / regional manager; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role intern, beginning 07 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region north, from 14 August 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCedar Retail Group | decision file 92508 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 92508: Yuki Silva, role=field technician, region=south. Event date 14 May 2024; request received 11 June 2024; claimed amount $9,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-284", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "reports lost baggage", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-285", "family": "intent", "state": "New travel ticket, customer message:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "changes seat assignment", "3": "reports lost baggage", "4": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-286", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role team lead, beginning 16 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 54031 | equipment warranty | consolidated rule pack\n\nGoverning document STD-24 was issued Saturday 03 June 2023. Covered classes are regional manager / contractor / team lead; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region central, from 01 May 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 54031: Stefan Tan, role=field technician, region=coastal. Event date 13 April 2025; request received 04 May 2025; claimed amount $6,749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-287", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region east, from 20 April 2024 onward.\n\nVantage Air | decision file 44394 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document POL-56 was issued Sunday 21 January 2024. Covered classes are team lead / field technician / contractor; other roles are outside scope.\n\nA2 changes the limit to $800 for role employee, beginning 29 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 44394: Ravi Ames, role=team lead, region=central. Event date 08 November 2024; request received 30 December 2024; claimed amount $801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-288", "family": "intent", "state": "A user sent this message to the support desk:\n\"Can i exchange 4358 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "asks where an existing order is", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-289", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 90604 | data export review | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $6,500 for role contractor, beginning 18 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-98 was issued Friday 17 March 2023. Covered classes are intern / employee / team lead / contractor / vendor; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region west, from 26 November 2023 onward.\n\nCASE 90604: Bruno Silva, role=field technician, region=coastal. Event date 21 July 2025; request received 03 October 2025; claimed amount $2,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-290", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "reports lost baggage", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-291", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nVantage Air | decision file 43291 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region central, from 31 October 2024 onward.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role vendor, beginning 16 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-25 was issued Monday 18 December 2023. Covered classes are contractor / employee / vendor; other roles are outside scope.\n\nCASE 43291: Amara Tan, role=contractor, region=central. Event date 28 July 2024; request received 10 September 2024; claimed amount $1,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-292", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 49142 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document STD-30 was issued Thursday 05 October 2023. Covered classes are employee / team lead / intern / field technician / vendor / regional manager; other roles are outside scope.\n\nA2 changes the limit to $800 for role team lead, beginning 23 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region central, from 13 April 2024 onward.\n\nCASE 49142: Felix Ames, role=employee, region=central. Event date 05 June 2026; request received 11 August 2026; claimed amount $1,401. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-293", "family": "intent", "state": "New support ticket, customer message:\n\"Don't need the item anymore — cancel order 58903\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "asks where an existing order is", "4": "wants a different size/color/variant", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-294", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region coastal, from 06 November 2023 onward.\n\nGoverning document PROC-68 was issued Monday 17 April 2023. Covered classes are regional manager / intern / field technician / contractor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nSummit Energy | decision file 17107 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $800 for role intern, beginning 03 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 17107: Stefan Silva, role=employee, region=west. Event date 24 January 2025; request received 11 March 2025; claimed amount $800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-295", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "reports lost baggage", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-296", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region west, from 11 April 2024 onward.\n\nA2 changes the limit to $2,000 for role field technician, beginning 11 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 66032 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-75 was issued Saturday 02 December 2023. Covered classes are team lead / intern / contractor / field technician / vendor / employee; other roles are outside scope.\n\nCASE 66032: Hana Okafor, role=team lead, region=east. Event date 19 January 2025; request received 09 February 2025; claimed amount $2,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-297", "family": "policy", "state": "A2 changes the limit to $14,000 for role field technician, beginning 09 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document MAN-85 was issued Tuesday 14 May 2024. Covered classes are regional manager / intern / vendor / field technician; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nNorthwind Systems | decision file 86403 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region north, from 13 February 2025 onward.\n\nCASE 86403: Felix Berg, role=contractor, region=coastal. Event date 03 May 2027; request received 23 May 2027; claimed amount $14,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-298", "family": "policy", "state": "Pinnacle Software | decision file 33240 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $2,000 for role contractor, beginning 01 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-99 was issued Friday 11 August 2023. Covered classes are intern / employee / vendor / regional manager / field technician / contractor; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region west, from 11 June 2024 onward.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nCASE 33240: Amara Tan, role=employee, region=east. Event date 18 January 2026; request received 04 March 2026; claimed amount $7,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-299", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "reports lost baggage", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-300", "family": "policy", "state": "A2 changes the limit to $800 for role field technician, beginning 03 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 31129 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region north, from 05 March 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-59 was issued Saturday 01 April 2023. Covered classes are intern / vendor / team lead / employee / field technician / regional manager; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 31129: Pablo Silva, role=intern, region=east. Event date 29 September 2024; request received 20 November 2024; claimed amount $801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-301", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nVantage Air | decision file 91759 | travel reimbursement | consolidated rule pack\n\nGoverning document POL-98 was issued Wednesday 08 February 2023. Covered classes are regional manager / contractor / team lead / vendor / intern / field technician; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $9,500 for role vendor, beginning 18 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region south, from 08 October 2023 onward.\n\nCASE 91759: Jonas Silva, role=regional manager, region=east. Event date 19 November 2025; request received 09 January 2026; claimed amount $9,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-302", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role field technician, beginning 27 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 47459 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region coastal, from 22 September 2024 onward.\n\nGoverning document MAN-54 was issued Sunday 17 March 2024. Covered classes are regional manager / vendor / employee / intern / contractor / field technician; other roles are outside scope.\n\nCASE 47459: Stefan Berg, role=employee, region=west. Event date 27 February 2026; request received 14 March 2026; claimed amount $14,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-303", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nLattice Analytics | decision file 45714 | vendor onboarding | consolidated rule pack\n\nGoverning document PROC-42 was issued Friday 23 February 2024. Covered classes are regional manager / contractor / intern / team lead / field technician / employee; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region central, from 22 July 2024 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role intern, beginning 19 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 45714: Yuki Ames, role=contractor, region=coastal. Event date 24 February 2026; request received 10 May 2026; claimed amount $3,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-304", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-80 was issued Sunday 25 June 2023. Covered classes are intern / regional manager / team lead / employee; other roles are outside scope.\n\nIronwood Manufacturing | decision file 74065 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $4,200 for role intern, beginning 11 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region south, from 26 November 2023 onward.\n\nCASE 74065: Viktor Silva, role=intern, region=east. Event date 28 May 2026; request received 03 September 2026; claimed amount $2,649. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-305", "family": "policy", "state": "A2 changes the limit to $800 for role field technician, beginning 02 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 94133 | service credit | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region central, from 10 April 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-29 was issued Wednesday 27 September 2023. Covered classes are contractor / field technician / employee / vendor; other roles are outside scope.\n\nCASE 94133: Lucia Okafor, role=intern, region=central. Event date 19 July 2024; request received 19 August 2024; claimed amount $1,349. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-306", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Austin.\n- Viktor reports directly to Aisha.\n- The headquarters of Vantage Air is in Tallinn.\n- The headquarters of Summit Energy is in Valencia.\n- Bruno reports directly to Omar.\n- Leila reports directly to Sofia.\n- Leila is employed by Summit Energy.\n- Omar is employed by Summit Energy.\n- Zoya is employed by Lattice Analytics.\n- Zoya reports directly to Amara.\n- Omar reports directly to Leila.\n- Bruno is employed by Northwind Systems.\n- Sofia is employed by Summit Energy.\n- Aisha is employed by Lattice Analytics.\n- The headquarters of Pinnacle Software is in Lyon.\n- Viktor is employed by Pinnacle Software.\n- Aisha reports directly to Mei.\n- Mei is employed by Northwind Systems.\n- Amara is employed by Summit Energy.\n- Sofia reports directly to Zoya.\n- The headquarters of Lattice Analytics is in Porto.\n- Mei reports directly to Bruno.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Lyon", "2": "Austin", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-307", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 91038 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region west, from 01 March 2024 onward.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 11 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-43 was issued Thursday 16 February 2023. Covered classes are team lead / employee / vendor / contractor / regional manager; other roles are outside scope.\n\nCASE 91038: Mara Silva, role=regional manager, region=coastal. Event date 28 September 2025; request received 27 October 2025; claimed amount $2,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-308", "family": "policy", "state": "A2 changes the limit to $9,500 for role intern, beginning 20 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nSummit Energy | decision file 40458 | data export review | consolidated rule pack\n\nGoverning document MAN-96 was issued Sunday 21 April 2024. Covered classes are vendor / team lead / employee / regional manager / intern / contractor; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region west, from 08 December 2024 onward.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 40458: Viktor Berg, role=employee, region=south. Event date 11 April 2026; request received 02 June 2026; claimed amount $10,251. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-309", "family": "policy", "state": "A2 changes the limit to $14,000 for role vendor, beginning 17 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region coastal, from 17 February 2024 onward.\n\nGoverning document PROC-88 was issued Saturday 02 September 2023. Covered classes are contractor / regional manager / intern / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nAtlas Freight | decision file 70691 | service credit | consolidated rule pack\n\nCASE 70691: Dmitri Silva, role=employee, region=coastal. Event date 20 July 2026; request received 10 August 2026; claimed amount $14,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-310", "family": "intent", "state": "New support ticket, customer message:\n\"I moved — update delivery for 44995\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "wants a different size/color/variant", "2": "asks where an existing order is", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-311", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "books airfare", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-312", "family": "intent", "state": "A user sent this message to the support desk:\n\"96100 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-313", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "changes seat assignment", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-314", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 20 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-37 was issued Wednesday 17 May 2023. Covered classes are vendor / contractor / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region south, from 04 February 2024 onward.\n\nBeacon Insurance | decision file 92287 | travel reimbursement | consolidated rule pack\n\nCASE 92287: Jonas Okafor, role=vendor, region=north. Event date 24 July 2026; request received 24 August 2026; claimed amount $6,649. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-315", "family": "policy", "state": "Cobalt Health | decision file 76453 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nGoverning document STD-59 was issued Friday 02 February 2024. Covered classes are vendor / team lead / regional manager; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region west, from 02 June 2024 onward.\n\nA2 changes the limit to $2,800 for role vendor, beginning 14 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 76453: Kenji Berg, role=vendor, region=north. Event date 24 August 2024; request received 06 December 2024; claimed amount $1,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-316", "family": "intent", "state": "New support ticket, customer message:\n\"Can i exchange 91615 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-317", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-59 was issued Wednesday 15 November 2023. Covered classes are vendor / regional manager / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 31015 | data export review | consolidated rule pack\n\nA2 changes the limit to $6,500 for role vendor, beginning 17 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region west, from 29 July 2024 onward.\n\nCASE 31015: Priya Novak, role=regional manager, region=coastal. Event date 17 August 2025; request received 10 September 2025; claimed amount $6,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-318", "family": "intent", "state": "New support ticket, customer message:\n\"Swap order 72156 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "asks where an existing order is", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-319", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara is employed by Ironwood Manufacturing.\n- Amara reports directly to Yuki.\n- Bruno reports directly to Callum.\n- Sofia reports directly to Amara.\n- Yuki is employed by Cobalt Health.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Pablo is employed by Ironwood Manufacturing.\n- The headquarters of Meridian Bank is in Ghent.\n- Nadia is employed by Beacon Insurance.\n- The headquarters of Cobalt Health is in Austin.\n- Bruno is employed by Ironwood Manufacturing.\n- Callum is employed by Beacon Insurance.\n- Yuki reports directly to Bruno.\n- Callum reports directly to Pablo.\n- Nadia reports directly to Mara.\n- Mara reports directly to Sofia.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- Mara is employed by Cobalt Health.\n- Zoya is employed by Meridian Bank.\n- Sofia is employed by Ironwood Manufacturing.\n- Zoya reports directly to Nadia.\n- The headquarters of Beacon Insurance is in Leeds.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Austin", "2": "Porto", "3": "Tallinn"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-320", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $2,200 for region south, from 30 November 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 38052 | vendor onboarding | consolidated rule pack\n\nGoverning document PROC-14 was issued Sunday 05 May 2024. Covered classes are intern / employee / contractor / vendor; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role field technician, beginning 06 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 38052: Dmitri Silva, role=intern, region=north. Event date 12 August 2026; request received 30 September 2026; claimed amount $1,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-321", "family": "policy", "state": "Governing document STD-78 was issued Wednesday 17 January 2024. Covered classes are team lead / intern / field technician; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region north, from 30 August 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nIronwood Manufacturing | decision file 90869 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role vendor, beginning 08 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 90869: Nadia Tan, role=field technician, region=north. Event date 09 September 2024; request received 30 September 2024; claimed amount $12,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-322", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Atlas Freight is in Leeds.\n- Lucia reports directly to Elena.\n- The headquarters of Summit Energy is in Lyon.\n- Aisha reports directly to Priya.\n- Dmitri is employed by Cedar Retail Group.\n- Kenji is employed by Cedar Retail Group.\n- Elena reports directly to Zoya.\n- Lucia is employed by Summit Energy.\n- Nadia reports directly to Dmitri.\n- Priya is employed by Summit Energy.\n- Mei is employed by Cobalt Health.\n- The headquarters of Cedar Retail Group is in Lyon.\n- Mei reports directly to Aisha.\n- Aisha is employed by Summit Energy.\n- Zoya reports directly to Kenji.\n- Nadia is employed by Helios Logistics.\n- Priya reports directly to Lucia.\n- Kenji reports directly to Nadia.\n- Elena is employed by Cedar Retail Group.\n- The headquarters of Cobalt Health is in Turku.\n- Zoya is employed by Atlas Freight.\n- The headquarters of Helios Logistics is in Lyon.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Valencia", "2": "Tallinn", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-323", "family": "policy", "state": "Cedar Retail Group | decision file 18602 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role contractor, beginning 30 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region central, from 12 January 2025 onward.\n\nGoverning document PROC-88 was issued Wednesday 06 March 2024. Covered classes are intern / regional manager / team lead / contractor / field technician / employee; other roles are outside scope.\n\nCASE 18602: Pablo Novak, role=vendor, region=central. Event date 30 April 2027; request received 30 May 2027; claimed amount $11,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-324", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $2,000 for role field technician, beginning 16 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-28 was issued Friday 09 June 2023. Covered classes are contractor / employee / field technician / regional manager; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region north, from 08 October 2023 onward.\n\nCobalt Health | decision file 48832 | equipment warranty | consolidated rule pack\n\nCASE 48832: Nadia Ames, role=vendor, region=coastal. Event date 21 January 2025; request received 26 February 2025; claimed amount $1,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-325", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong color sent on 92567 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "asks where an existing order is", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-326", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $2,800 for role team lead, beginning 04 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 10410 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region north, from 18 January 2024 onward.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nGoverning document POL-92 was issued Monday 27 March 2023. Covered classes are team lead / vendor / contractor / intern / employee / field technician; other roles are outside scope.\n\nCASE 10410: Yuki Okafor, role=team lead, region=central. Event date 16 December 2023; request received 15 February 2024; claimed amount $3,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-327", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-83 was issued Friday 12 January 2024. Covered classes are vendor / field technician / employee / regional manager / intern / contractor; other roles are outside scope.\n\nSummit Energy | decision file 49858 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region east, from 08 February 2025 onward.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $800 for role field technician, beginning 25 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 49858: Sofia Okafor, role=vendor, region=central. Event date 17 July 2025; request received 15 October 2025; claimed amount $1,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-328", "family": "policy", "state": "A2 changes the limit to $14,000 for role field technician, beginning 10 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document STD-38 was issued Monday 23 January 2023. Covered classes are intern / employee / vendor / team lead; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region west, from 04 November 2023 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 58329 | equipment warranty | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 58329: Sofia Berg, role=regional manager, region=north. Event date 04 February 2025; request received 25 February 2025; claimed amount $8,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-329", "family": "multihop", "state": "Corporate registry excerpt:\n- Bruno reports directly to Ingrid.\n- Aisha reports directly to Omar.\n- Jonas is employed by Pinnacle Software.\n- Bruno is employed by Atlas Freight.\n- Elena reports directly to Kenji.\n- Omar reports directly to Jonas.\n- Priya is employed by Pinnacle Software.\n- The headquarters of Helios Logistics is in Leeds.\n- Ingrid reports directly to Priya.\n- Priya reports directly to Elena.\n- The headquarters of Pinnacle Software is in Turku.\n- Aisha is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Austin.\n- Ingrid is employed by Atlas Freight.\n- Omar is employed by Cedar Retail Group.\n- The headquarters of Atlas Freight is in Austin.\n- Kenji reports directly to Lucia.\n- Elena is employed by Cedar Retail Group.\n- Lucia is employed by Beacon Insurance.\n- Lucia reports directly to Aisha.\n- Kenji is employed by Helios Logistics.\n- The headquarters of Beacon Insurance is in Turku.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Nagoya", "2": "Austin", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-330", "family": "intent", "state": "New travel ticket, customer message:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "cancels a booking", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-331", "family": "intent", "state": "A user sent this message to the support desk:\n\"The product broke — refund 42565 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-332", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nVantage Air | decision file 15564 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region east, from 24 October 2024 onward.\n\nGoverning document MAN-41 was issued Tuesday 26 December 2023. Covered classes are field technician / regional manager / contractor / intern / employee; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role employee, beginning 19 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 15564: Kenji Okafor, role=contractor, region=south. Event date 30 October 2026; request received 28 November 2026; claimed amount $9,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-333", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $1,100 for region south, from 19 January 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role vendor, beginning 22 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-13 was issued Wednesday 04 January 2023. Covered classes are intern / regional manager / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nAtlas Freight | decision file 23311 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 23311: Priya Novak, role=intern, region=south. Event date 13 May 2025; request received 02 June 2025; claimed amount $2,549. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-334", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nGoverning document POL-23 was issued Friday 23 February 2024. Covered classes are vendor / contractor / field technician / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role field technician, beginning 11 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nHelios Logistics | decision file 72276 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region east, from 21 July 2024 onward.\n\nCASE 72276: Bruno Novak, role=contractor, region=west. Event date 24 December 2026; request received 12 March 2027; claimed amount $6,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-335", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document PROC-52 was issued Tuesday 01 August 2023. Covered classes are vendor / employee / intern / regional manager / field technician; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 22 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nHelios Logistics | decision file 75321 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region south, from 22 August 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 75321: Stefan Novak, role=intern, region=central. Event date 06 February 2025; request received 20 February 2025; claimed amount $1,949. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-336", "family": "policy", "state": "Ironwood Manufacturing | decision file 77455 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-30 was issued Monday 15 January 2024. Covered classes are contractor / team lead / regional manager; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role field technician, beginning 24 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region west, from 26 May 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 77455: Hana Okafor, role=field technician, region=north. Event date 23 May 2026; request received 23 July 2026; claimed amount $6,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-337", "family": "intent", "state": "Incoming travel request via email:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "asks flight status", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-338", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "reports lost baggage", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-339", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $1,300 for role field technician, beginning 29 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-77 was issued Sunday 02 July 2023. Covered classes are contractor / regional manager / vendor / intern / employee / field technician; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region central, from 21 June 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nMeridian Bank | decision file 72836 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCASE 72836: Yuki Ames, role=intern, region=east. Event date 17 July 2024; request received 15 October 2024; claimed amount $6,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-340", "family": "intent", "state": "New support ticket, customer message:\n\"Tracking for 79548 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "wants a different size/color/variant", "5": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-341", "family": "intent", "state": "New travel ticket, customer message:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "books airfare", "3": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-342", "family": "policy", "state": "Governing document STD-15 was issued Saturday 09 March 2024. Covered classes are vendor / employee / regional manager / field technician / intern / contractor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region coastal, from 11 March 2025 onward.\n\nLattice Analytics | decision file 70582 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $14,000 for role vendor, beginning 05 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 70582: Mara Ames, role=field technician, region=north. Event date 09 January 2026; request received 10 April 2026; claimed amount $5,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-343", "family": "multihop", "state": "Corporate registry excerpt:\n- Yuki reports directly to Hana.\n- Bruno reports directly to Lucia.\n- Sofia reports directly to Bruno.\n- Hana is employed by Meridian Bank.\n- Zoya is employed by Summit Energy.\n- Leila is employed by Summit Energy.\n- Sofia is employed by Meridian Bank.\n- Hana reports directly to Nadia.\n- The headquarters of Summit Energy is in Cork.\n- Lucia is employed by Cedar Retail Group.\n- Bruno is employed by Cedar Retail Group.\n- The headquarters of Meridian Bank is in Turku.\n- The headquarters of Pinnacle Software is in Austin.\n- The headquarters of Cobalt Health is in Lyon.\n- Zoya reports directly to Mateo.\n- Mateo reports directly to Leila.\n- Nadia is employed by Cobalt Health.\n- Yuki is employed by Cedar Retail Group.\n- Mateo is employed by Pinnacle Software.\n- The headquarters of Cedar Retail Group is in Porto.\n- Leila reports directly to Sofia.\n- Lucia reports directly to Yuki.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Ghent", "2": "Lyon", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-344", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nNorthwind Systems | decision file 54287 | equipment warranty | consolidated rule pack\n\nGoverning document PROC-87 was issued Sunday 04 February 2024. Covered classes are team lead / vendor / employee; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role field technician, beginning 21 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region west, from 31 August 2024 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 54287: Amara Silva, role=employee, region=east. Event date 15 February 2025; request received 16 March 2025; claimed amount $701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-345", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $3,200 for region north, from 26 December 2023 onward.\n\nBeacon Insurance | decision file 98566 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role intern, beginning 30 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-28 was issued Tuesday 21 February 2023. Covered classes are employee / contractor / team lead / vendor / intern / field technician; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nCASE 98566: Ingrid Silva, role=regional manager, region=north. Event date 19 September 2024; request received 25 December 2024; claimed amount $4,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-346", "family": "intent", "state": "Incoming support request via email:\n\"Wrong color sent on 38007 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants to cancel a placed order", "4": "wants the delivery address updated", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-347", "family": "policy", "state": "Summit Energy | decision file 40889 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 07 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-56 was issued Saturday 20 May 2023. Covered classes are intern / vendor / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region east, from 11 September 2023 onward.\n\nCASE 40889: Mateo Silva, role=field technician, region=central. Event date 08 January 2025; request received 30 January 2025; claimed amount $4,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-348", "family": "intent", "state": "New support ticket, customer message:\n\"Tracking for 17115 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "asks where an existing order is", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-349", "family": "intent", "state": "A user sent this message to the support desk:\n\"Order 50948 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "asks where an existing order is", "4": "wants to cancel a placed order", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-350", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cobalt Health is in Valencia.\n- The headquarters of Atlas Freight is in Leeds.\n- Aisha reports directly to Tobias.\n- Aisha is employed by Cobalt Health.\n- Priya is employed by Summit Energy.\n- Tobias is employed by Summit Energy.\n- The headquarters of Summit Energy is in Ghent.\n- Dmitri is employed by Atlas Freight.\n- Lucia reports directly to Aisha.\n- Lucia is employed by Summit Energy.\n- Mateo is employed by Cedar Retail Group.\n- Elena is employed by Cobalt Health.\n- Callum is employed by Cedar Retail Group.\n- Mateo reports directly to Omar.\n- Elena reports directly to Mateo.\n- Tobias reports directly to Callum.\n- Callum reports directly to Priya.\n- The headquarters of Northwind Systems is in Lyon.\n- The headquarters of Cedar Retail Group is in Leeds.\n- Omar reports directly to Dmitri.\n- Priya reports directly to Elena.\n- Omar is employed by Cedar Retail Group.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Oslo", "2": "Tallinn", "3": "Ghent"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-351", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCedar Retail Group | decision file 31753 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $1,300 for role contractor, beginning 15 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nGoverning document PROC-30 was issued Tuesday 29 August 2023. Covered classes are field technician / contractor / intern; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region north, from 24 April 2024 onward.\n\nCASE 31753: Pablo Silva, role=team lead, region=west. Event date 05 February 2026; request received 14 March 2026; claimed amount $1,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-352", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $1,100 for region west, from 24 September 2023 onward.\n\nPinnacle Software | decision file 94900 | data export review | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document POL-21 was issued Friday 07 April 2023. Covered classes are regional manager / intern / team lead / employee; other roles are outside scope.\n\nA2 changes the limit to $800 for role intern, beginning 12 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 94900: Felix Novak, role=field technician, region=east. Event date 29 September 2025; request received 12 October 2025; claimed amount $9,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-353", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nGoverning document PROC-76 was issued Friday 03 February 2023. Covered classes are regional manager / vendor / contractor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $9,500 for role employee, beginning 09 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region east, from 20 May 2023 onward.\n\nPinnacle Software | decision file 23243 | travel reimbursement | consolidated rule pack\n\nCASE 23243: Leila Silva, role=contractor, region=central. Event date 15 October 2025; request received 21 December 2025; claimed amount $3,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-354", "family": "intent", "state": "Incoming support request via email:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "wants the delivery address updated", "4": "asks for money back on a purchase", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-355", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "changes seat assignment", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-356", "family": "policy", "state": "Ironwood Manufacturing | decision file 31194 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region central, from 15 June 2024 onward.\n\nGoverning document PROC-99 was issued Wednesday 20 September 2023. Covered classes are vendor / intern / employee / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role employee, beginning 28 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 31194: Callum Novak, role=contractor, region=south. Event date 11 October 2024; request received 02 December 2024; claimed amount $1,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-357", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $700 for region central, from 04 May 2024 onward.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 44996 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role contractor, beginning 29 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-79 was issued Saturday 19 August 2023. Covered classes are vendor / contractor / field technician / team lead / intern / regional manager; other roles are outside scope.\n\nCASE 44996: Yuki Okafor, role=team lead, region=central. Event date 18 May 2024; request received 24 June 2024; claimed amount $699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-358", "family": "policy", "state": "A2 changes the limit to $800 for role employee, beginning 03 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 19933 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region south, from 09 June 2024 onward.\n\nGoverning document STD-74 was issued Thursday 03 August 2023. Covered classes are team lead / intern / contractor / regional manager; other roles are outside scope.\n\nCASE 19933: Zoya Okafor, role=team lead, region=west. Event date 12 July 2025; request received 02 October 2025; claimed amount $1,449. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-359", "family": "policy", "state": "A manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-89 was issued Tuesday 14 May 2024. Covered classes are field technician / contractor / intern / vendor / regional manager / team lead; other roles are outside scope.\n\nVantage Air | decision file 83041 | service credit | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region central, from 16 April 2025 onward.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 20 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 83041: Lucia Ames, role=intern, region=west. Event date 13 September 2026; request received 19 December 2026; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-360", "family": "multihop", "state": "Corporate registry excerpt:\n- Nadia is employed by Summit Energy.\n- The headquarters of Helios Logistics is in Valencia.\n- Nadia reports directly to Aisha.\n- Aisha is employed by Lattice Analytics.\n- Jonas reports directly to Tobias.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Tobias is employed by Summit Energy.\n- Zoya reports directly to Leila.\n- Zoya is employed by Summit Energy.\n- Leila is employed by Summit Energy.\n- Leila reports directly to Jonas.\n- The headquarters of Lattice Analytics is in Porto.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Priya is employed by Summit Energy.\n- The headquarters of Summit Energy is in Nagoya.\n- Priya reports directly to Zoya.\n- Kenji is employed by Summit Energy.\n- Elena is employed by Beacon Insurance.\n- Aisha reports directly to Elena.\n- Elena reports directly to Kenji.\n- Jonas is employed by Helios Logistics.\n- Kenji reports directly to Priya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Oslo", "2": "Nagoya", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-361", "family": "policy", "state": "A manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nGoverning document STD-53 was issued Friday 08 September 2023. Covered classes are field technician / team lead / intern / vendor / employee / contractor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nLattice Analytics | decision file 99982 | equipment warranty | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role regional manager, beginning 22 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region north, from 06 January 2024 onward.\n\nCASE 99982: Priya Tan, role=regional manager, region=north. Event date 05 April 2026; request received 04 May 2026; claimed amount $4,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-362", "family": "intent", "state": "A user sent this message to the support desk:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-363", "family": "intent", "state": "New support ticket, customer message:\n\"Want my money back for 40343\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "asks where an existing order is", "4": "asks for money back on a purchase", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-364", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "changes seat assignment", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-365", "family": "intent", "state": "New travel ticket, customer message:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-366", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 18 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document POL-93 was issued Monday 24 July 2023. Covered classes are contractor / field technician / team lead / employee; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region south, from 06 June 2024 onward.\n\nAtlas Freight | decision file 42678 | data export review | consolidated rule pack\n\nCASE 42678: Tobias Tan, role=team lead, region=south. Event date 17 January 2024; request received 16 May 2024; claimed amount $2,051. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-367", "family": "multihop", "state": "Corporate registry excerpt:\n- Priya is employed by Atlas Freight.\n- Stefan is employed by Cedar Retail Group.\n- Lucia is employed by Atlas Freight.\n- The headquarters of Lattice Analytics is in Porto.\n- Lucia reports directly to Amara.\n- Kenji reports directly to Lucia.\n- Bruno reports directly to Stefan.\n- Mateo reports directly to Viktor.\n- Amara is employed by Cedar Retail Group.\n- Viktor is employed by Summit Energy.\n- The headquarters of Summit Energy is in Lyon.\n- Kenji is employed by Summit Energy.\n- Bruno is employed by Lattice Analytics.\n- The headquarters of Vantage Air is in Austin.\n- Mateo is employed by Vantage Air.\n- The headquarters of Atlas Freight is in Leeds.\n- Zoya is employed by Atlas Freight.\n- Zoya reports directly to Kenji.\n- The headquarters of Cedar Retail Group is in Oslo.\n- Amara reports directly to Priya.\n- Viktor reports directly to Zoya.\n- Stefan reports directly to Mateo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Ghent", "2": "Oslo", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-368", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias reports directly to Dmitri.\n- Kenji is employed by Helios Logistics.\n- Dmitri is employed by Cedar Retail Group.\n- Tobias is employed by Pinnacle Software.\n- Viktor reports directly to Tobias.\n- The headquarters of Cedar Retail Group is in Turku.\n- Omar is employed by Lattice Analytics.\n- Yuki reports directly to Mateo.\n- Mei is employed by Pinnacle Software.\n- Yuki is employed by Atlas Freight.\n- Mei reports directly to Viktor.\n- The headquarters of Lattice Analytics is in Ghent.\n- The headquarters of Pinnacle Software is in Porto.\n- Tessa reports directly to Omar.\n- The headquarters of Atlas Freight is in Lyon.\n- Kenji reports directly to Mei.\n- Mateo is employed by Lattice Analytics.\n- Viktor is employed by Atlas Freight.\n- The headquarters of Helios Logistics is in Turku.\n- Tessa is employed by Cedar Retail Group.\n- Mateo reports directly to Tessa.\n- Dmitri reports directly to Yuki.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Porto", "2": "Turku", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-369", "family": "intent", "state": "New travel ticket, customer message:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "books airfare", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-370", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nIronwood Manufacturing | decision file 17646 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region north, from 13 July 2024 onward.\n\nA2 changes the limit to $4,200 for role team lead, beginning 08 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-19 was issued Wednesday 06 March 2024. Covered classes are intern / field technician / contractor / vendor / regional manager / employee; other roles are outside scope.\n\nCASE 17646: Priya Novak, role=team lead, region=coastal. Event date 09 September 2025; request received 09 November 2025; claimed amount $2,351. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-371", "family": "policy", "state": "A manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region coastal, from 28 March 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $14,000 for role employee, beginning 06 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 14840 | data export review | consolidated rule pack\n\nGoverning document PROC-81 was issued Friday 25 August 2023. Covered classes are employee / vendor / field technician; other roles are outside scope.\n\nCASE 14840: Tessa Ames, role=contractor, region=east. Event date 03 August 2025; request received 03 October 2025; claimed amount $15,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-372", "family": "policy", "state": "A manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role field technician, beginning 05 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document MAN-33 was issued Tuesday 02 January 2024. Covered classes are contractor / field technician / intern / vendor; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region coastal, from 03 January 2025 onward.\n\nMeridian Bank | decision file 80613 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 80613: Felix Okafor, role=field technician, region=south. Event date 03 April 2025; request received 03 June 2025; claimed amount $9,649. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-373", "family": "intent", "state": "New travel ticket, customer message:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "books airfare", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-374", "family": "multihop", "state": "Corporate registry excerpt:\n- Pablo is employed by Pinnacle Software.\n- Leila is employed by Summit Energy.\n- Lucia reports directly to Amara.\n- Felix reports directly to Mateo.\n- Pablo reports directly to Felix.\n- Nadia reports directly to Leila.\n- The headquarters of Cedar Retail Group is in Tallinn.\n- Leila reports directly to Hana.\n- The headquarters of Cobalt Health is in Nagoya.\n- The headquarters of Summit Energy is in Ghent.\n- Zoya is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Bergen.\n- Felix is employed by Cobalt Health.\n- Lucia is employed by Summit Energy.\n- Mateo is employed by Summit Energy.\n- Amara is employed by Cobalt Health.\n- Amara reports directly to Zoya.\n- The headquarters of Vantage Air is in Tallinn.\n- Hana reports directly to Lucia.\n- Nadia is employed by Summit Energy.\n- Hana is employed by Cedar Retail Group.\n- Mateo reports directly to Nadia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Ghent", "2": "Tallinn", "3": "Austin"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-375", "family": "intent", "state": "Incoming support request via email:\n\"Cancel my order 5767, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-376", "family": "intent", "state": "New travel ticket, customer message:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "cancels a booking", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-377", "family": "multihop", "state": "Corporate registry excerpt:\n- Priya is employed by Summit Energy.\n- The headquarters of Summit Energy is in Oslo.\n- Yuki reports directly to Tessa.\n- Jonas is employed by Beacon Insurance.\n- Leila reports directly to Lucia.\n- The headquarters of Beacon Insurance is in Cork.\n- The headquarters of Cobalt Health is in Turku.\n- Omar reports directly to Priya.\n- Yuki is employed by Cobalt Health.\n- The headquarters of Lattice Analytics is in Austin.\n- Mateo reports directly to Leila.\n- The headquarters of Meridian Bank is in Porto.\n- Lucia is employed by Cobalt Health.\n- Omar is employed by Meridian Bank.\n- Priya reports directly to Jonas.\n- Mateo is employed by Summit Energy.\n- Callum reports directly to Yuki.\n- Callum is employed by Lattice Analytics.\n- Jonas reports directly to Mateo.\n- Leila is employed by Meridian Bank.\n- Tessa is employed by Summit Energy.\n- Tessa reports directly to Omar.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Porto", "2": "Tallinn", "3": "Oslo"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-378", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region west, from 19 December 2023 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-45 was issued Friday 24 March 2023. Covered classes are contractor / intern / regional manager / employee / vendor / field technician; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role contractor, beginning 12 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 89756 | travel reimbursement | consolidated rule pack\n\nCASE 89756: Tessa Novak, role=contractor, region=east. Event date 27 February 2025; request received 20 March 2025; claimed amount $3,251. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-379", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor is employed by Cobalt Health.\n- Omar reports directly to Tobias.\n- Tobias is employed by Summit Energy.\n- The headquarters of Vantage Air is in Porto.\n- The headquarters of Summit Energy is in Lyon.\n- Tobias reports directly to Kenji.\n- Omar is employed by Pinnacle Software.\n- Sofia reports directly to Zoya.\n- Kenji is employed by Summit Energy.\n- The headquarters of Cobalt Health is in Leeds.\n- Pablo is employed by Vantage Air.\n- Mei is employed by Cobalt Health.\n- Viktor reports directly to Sofia.\n- Mei reports directly to Pablo.\n- Zoya is employed by Summit Energy.\n- Pablo reports directly to Viktor.\n- Zoya reports directly to Omar.\n- Callum is employed by Summit Energy.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Sofia is employed by Cobalt Health.\n- The headquarters of Helios Logistics is in Nagoya.\n- Kenji reports directly to Callum.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Zoya's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Nagoya", "2": "Turku", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-380", "family": "intent", "state": "Incoming travel request via email:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "asks flight status", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-381", "family": "policy", "state": "A2 changes the limit to $9,500 for role intern, beginning 01 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 74389 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document MAN-88 was issued Sunday 25 June 2023. Covered classes are intern / employee / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region east, from 06 May 2024 onward.\n\nCASE 74389: Mei Berg, role=employee, region=central. Event date 25 April 2024; request received 29 April 2024; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-382", "family": "intent", "state": "Incoming travel request via email:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "asks flight status", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-383", "family": "policy", "state": "Governing document PROC-57 was issued Wednesday 19 April 2023. Covered classes are regional manager / intern / field technician; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 33244 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $9,500 for role contractor, beginning 19 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region east, from 19 July 2023 onward.\n\nCASE 33244: Mateo Silva, role=intern, region=west. Event date 11 March 2025; request received 10 June 2025; claimed amount $9,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-384", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Meridian Bank is in Turku.\n- Tessa is employed by Vantage Air.\n- Kenji reports directly to Nadia.\n- Yuki is employed by Meridian Bank.\n- The headquarters of Vantage Air is in Turku.\n- Leila is employed by Vantage Air.\n- Nadia reports directly to Leila.\n- Kenji is employed by Beacon Insurance.\n- The headquarters of Cedar Retail Group is in Oslo.\n- Amara is employed by Cobalt Health.\n- Ingrid is employed by Cedar Retail Group.\n- Viktor reports directly to Yuki.\n- The headquarters of Beacon Insurance is in Valencia.\n- Mara reports directly to Kenji.\n- Tessa reports directly to Ingrid.\n- Yuki reports directly to Mara.\n- The headquarters of Cobalt Health is in Austin.\n- Nadia is employed by Cedar Retail Group.\n- Amara reports directly to Viktor.\n- Ingrid reports directly to Amara.\n- Mara is employed by Vantage Air.\n- Viktor is employed by Cedar Retail Group.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Porto", "2": "Nagoya", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-385", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 13 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nGoverning document PROC-67 was issued Friday 22 September 2023. Covered classes are intern / contractor / team lead; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region south, from 05 April 2024 onward.\n\nNorthwind Systems | decision file 77269 | data export review | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 77269: Bruno Berg, role=field technician, region=east. Event date 03 February 2025; request received 03 May 2025; claimed amount $13,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-386", "family": "policy", "state": "Summit Energy | decision file 21469 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role intern, beginning 28 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-89 was issued Sunday 23 April 2023. Covered classes are vendor / field technician / employee / contractor / team lead / intern; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region north, from 03 September 2023 onward.\n\nCASE 21469: Leila Berg, role=employee, region=west. Event date 18 December 2024; request received 02 January 2025; claimed amount $9,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-387", "family": "policy", "state": "Cedar Retail Group | decision file 47647 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region south, from 01 March 2025 onward.\n\nA2 changes the limit to $2,800 for role field technician, beginning 10 December 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-51 was issued Thursday 07 March 2024. Covered classes are vendor / field technician / regional manager / employee; other roles are outside scope.\n\nCASE 47647: Leila Okafor, role=team lead, region=central. Event date 19 November 2025; request received 16 February 2026; claimed amount $11,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-388", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa reports directly to Kenji.\n- The headquarters of Northwind Systems is in Leeds.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- Kenji is employed by Vantage Air.\n- The headquarters of Vantage Air is in Leeds.\n- Viktor is employed by Vantage Air.\n- Tobias reports directly to Aisha.\n- Tobias is employed by Northwind Systems.\n- Pablo reports directly to Tessa.\n- Ingrid reports directly to Jonas.\n- Ingrid is employed by Northwind Systems.\n- Amara reports directly to Tobias.\n- Jonas reports directly to Viktor.\n- The headquarters of Pinnacle Software is in Austin.\n- Aisha reports directly to Ingrid.\n- Pablo is employed by Ironwood Manufacturing.\n- Kenji reports directly to Amara.\n- Aisha is employed by Ironwood Manufacturing.\n- Amara is employed by Vantage Air.\n- The headquarters of Summit Energy is in Oslo.\n- Tessa is employed by Northwind Systems.\n- Jonas is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Turku", "2": "Austin", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-389", "family": "intent", "state": "New support ticket, customer message:\n\"Refund order 31913, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-390", "family": "policy", "state": "A2 changes the limit to $800 for role team lead, beginning 20 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 57738 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region east, from 12 May 2024 onward.\n\nGoverning document STD-49 was issued Friday 05 May 2023. Covered classes are regional manager / vendor / contractor; other roles are outside scope.\n\nCASE 57738: Felix Berg, role=regional manager, region=west. Event date 07 March 2025; request received 28 March 2025; claimed amount $3,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-391", "family": "policy", "state": "Governing document MAN-55 was issued Wednesday 17 May 2023. Covered classes are contractor / field technician / vendor / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nVantage Air | decision file 93154 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region coastal, from 07 June 2024 onward.\n\nA2 changes the limit to $9,500 for role employee, beginning 31 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 93154: Zoya Berg, role=regional manager, region=east. Event date 17 January 2026; request received 22 February 2026; claimed amount $2,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-392", "family": "policy", "state": "A manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role intern, beginning 15 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-94 was issued Friday 21 April 2023. Covered classes are vendor / employee / contractor; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nAtlas Freight | decision file 20745 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region west, from 29 September 2023 onward.\n\nCASE 20745: Tobias Berg, role=vendor, region=central. Event date 20 May 2026; request received 17 June 2026; claimed amount $1,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-393", "family": "policy", "state": "A manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role team lead, beginning 01 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 45265 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region coastal, from 28 March 2024 onward.\n\nGoverning document PROC-92 was issued Friday 20 October 2023. Covered classes are field technician / intern / vendor / contractor / employee; other roles are outside scope.\n\nCASE 45265: Leila Ames, role=field technician, region=east. Event date 19 November 2024; request received 10 January 2025; claimed amount $5,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-394", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $3,200 for region east, from 14 July 2024 onward.\n\nA2 changes the limit to $800 for role vendor, beginning 15 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nGoverning document STD-70 was issued Thursday 13 July 2023. Covered classes are regional manager / team lead / contractor / intern / vendor / field technician; other roles are outside scope.\n\nCedar Retail Group | decision file 61902 | data export review | consolidated rule pack\n\nCASE 61902: Mei Berg, role=intern, region=south. Event date 24 April 2024; request received 23 June 2024; claimed amount $4,701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-395", "family": "policy", "state": "Cedar Retail Group | decision file 81205 | data export review | consolidated rule pack\n\nA2 changes the limit to $1,300 for role employee, beginning 14 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-20 was issued Tuesday 26 December 2023. Covered classes are team lead / vendor / contractor / field technician / regional manager; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region central, from 03 June 2024 onward.\n\nCASE 81205: Sofia Ames, role=vendor, region=south. Event date 18 October 2025; request received 09 December 2025; claimed amount $9,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-396", "family": "policy", "state": "Summit Energy | decision file 46792 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document POL-26 was issued Sunday 22 January 2023. Covered classes are field technician / intern / contractor / regional manager; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region east, from 04 May 2023 onward.\n\nA2 changes the limit to $1,300 for role intern, beginning 18 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 46792: Kenji Ames, role=team lead, region=south. Event date 06 November 2023; request received 19 November 2023; claimed amount $1,649. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-397", "family": "intent", "state": "Incoming travel request via email:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "books airfare", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-398", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "changes seat assignment", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-399", "family": "intent", "state": "New support ticket, customer message:\n\"Want my money back for 43429\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-400", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia is employed by Cedar Retail Group.\n- Mei is employed by Cedar Retail Group.\n- Callum reports directly to Elena.\n- Felix reports directly to Lucia.\n- Mei reports directly to Sofia.\n- Felix is employed by Northwind Systems.\n- Callum is employed by Northwind Systems.\n- Bruno is employed by Beacon Insurance.\n- Aisha reports directly to Pablo.\n- The headquarters of Northwind Systems is in Cork.\n- The headquarters of Helios Logistics is in Cork.\n- The headquarters of Vantage Air is in Nagoya.\n- The headquarters of Cedar Retail Group is in Porto.\n- Lucia reports directly to Bruno.\n- Lucia is employed by Helios Logistics.\n- Elena is employed by Cedar Retail Group.\n- Bruno reports directly to Callum.\n- Elena reports directly to Aisha.\n- The headquarters of Beacon Insurance is in Porto.\n- Pablo is employed by Cedar Retail Group.\n- Aisha is employed by Helios Logistics.\n- Pablo reports directly to Mei.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Cork", "2": "Porto", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-401", "family": "intent", "state": "Incoming travel request via email:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "changes seat assignment", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-402", "family": "policy", "state": "A manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region coastal, from 08 June 2023 onward.\n\nCedar Retail Group | decision file 55293 | relocation assistance | consolidated rule pack\n\nGoverning document PROC-41 was issued Friday 03 March 2023. Covered classes are intern / field technician / contractor / vendor; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role contractor, beginning 22 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 55293: Felix Tan, role=vendor, region=west. Event date 25 September 2024; request received 15 October 2024; claimed amount $2,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-403", "family": "policy", "state": "A2 changes the limit to $1,300 for role team lead, beginning 09 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 50393 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region east, from 10 November 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nGoverning document STD-56 was issued Friday 10 November 2023. Covered classes are vendor / contractor / employee / team lead; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 50393: Nadia Tan, role=vendor, region=coastal. Event date 03 February 2025; request received 05 March 2025; claimed amount $7,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-404", "family": "policy", "state": "A2 changes the limit to $14,000 for role contractor, beginning 13 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-53 was issued Tuesday 24 January 2023. Covered classes are intern / regional manager / field technician / vendor / employee; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region coastal, from 29 June 2023 onward.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCobalt Health | decision file 71422 | equipment warranty | consolidated rule pack\n\nCASE 71422: Tessa Tan, role=contractor, region=east. Event date 07 December 2024; request received 20 January 2025; claimed amount $7,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-405", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region central, from 20 July 2024 onward.\n\nGoverning document POL-14 was issued Saturday 24 February 2024. Covered classes are employee / team lead / vendor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 23 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 99163 | service credit | consolidated rule pack\n\nCASE 99163: Pablo Silva, role=regional manager, region=south. Event date 31 October 2025; request received 30 January 2026; claimed amount $10,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-406", "family": "policy", "state": "Governing document STD-12 was issued Tuesday 28 March 2023. Covered classes are contractor / team lead / intern; other roles are outside scope.\n\nMeridian Bank | decision file 10812 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region central, from 02 March 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role field technician, beginning 18 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 10812: Mei Tan, role=employee, region=north. Event date 28 June 2025; request received 11 August 2025; claimed amount $1,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-407", "family": "intent", "state": "A user sent this message to the travel desk:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "cancels a booking", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-408", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia reports directly to Nadia.\n- Jonas reports directly to Elena.\n- Tessa is employed by Pinnacle Software.\n- Elena is employed by Pinnacle Software.\n- Hana reports directly to Lucia.\n- The headquarters of Meridian Bank is in Austin.\n- The headquarters of Pinnacle Software is in Cork.\n- Omar is employed by Pinnacle Software.\n- Lucia is employed by Cedar Retail Group.\n- Mateo reports directly to Hana.\n- Hana is employed by Cobalt Health.\n- The headquarters of Helios Logistics is in Porto.\n- Pablo is employed by Helios Logistics.\n- Tessa reports directly to Omar.\n- Mateo is employed by Helios Logistics.\n- Omar reports directly to Pablo.\n- The headquarters of Cedar Retail Group is in Lyon.\n- Jonas is employed by Pinnacle Software.\n- Nadia reports directly to Jonas.\n- The headquarters of Cobalt Health is in Lyon.\n- Nadia is employed by Cedar Retail Group.\n- Elena reports directly to Tessa.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Valencia", "2": "Lyon", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-409", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCobalt Health | decision file 64848 | travel reimbursement | consolidated rule pack\n\nGoverning document MAN-54 was issued Tuesday 11 July 2023. Covered classes are intern / regional manager / vendor; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role team lead, beginning 06 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region west, from 05 July 2024 onward.\n\nCASE 64848: Lucia Tan, role=employee, region=central. Event date 24 May 2024; request received 13 July 2024; claimed amount $11,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-410", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nAtlas Freight | decision file 41536 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $6,500 for role intern, beginning 28 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-79 was issued Saturday 11 May 2024. Covered classes are contractor / vendor / team lead / regional manager / employee / intern; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $1,100 for region west, from 18 February 2025 onward.\n\nCASE 41536: Dmitri Novak, role=employee, region=north. Event date 11 June 2027; request received 18 July 2027; claimed amount $1,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-411", "family": "intent", "state": "Incoming travel request via email:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "books airfare", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-412", "family": "policy", "state": "Governing document POL-11 was issued Thursday 13 July 2023. Covered classes are team lead / employee / vendor; other roles are outside scope.\n\nVantage Air | decision file 44996 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region coastal, from 19 October 2023 onward.\n\nA2 changes the limit to $2,000 for role field technician, beginning 08 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 44996: Callum Berg, role=field technician, region=south. Event date 09 November 2025; request received 24 November 2025; claimed amount $2,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-413", "family": "intent", "state": "Incoming travel request via email:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "books airfare", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-414", "family": "policy", "state": "A2 changes the limit to $1,300 for role vendor, beginning 12 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region central, from 07 September 2024 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nGoverning document PROC-23 was issued Friday 01 March 2024. Covered classes are contractor / regional manager / field technician / vendor / intern / employee; other roles are outside scope.\n\nMeridian Bank | decision file 56098 | equipment warranty | consolidated rule pack\n\nCASE 56098: Sofia Okafor, role=field technician, region=coastal. Event date 18 April 2026; request received 17 June 2026; claimed amount $2,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-415", "family": "intent", "state": "Incoming support request via email:\n\"Status on my shipment 65990 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "asks where an existing order is", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-416", "family": "multihop", "state": "Corporate registry excerpt:\n- Priya is employed by Summit Energy.\n- The headquarters of Beacon Insurance is in Nagoya.\n- Priya reports directly to Omar.\n- Elena reports directly to Viktor.\n- Dmitri is employed by Cobalt Health.\n- Elena is employed by Pinnacle Software.\n- Dmitri reports directly to Zoya.\n- Tessa is employed by Beacon Insurance.\n- Jonas is employed by Summit Energy.\n- Mara reports directly to Jonas.\n- Jonas reports directly to Tessa.\n- The headquarters of Pinnacle Software is in Porto.\n- Viktor is employed by Summit Energy.\n- Tessa reports directly to Elena.\n- Zoya reports directly to Mara.\n- Viktor reports directly to Priya.\n- The headquarters of Vantage Air is in Valencia.\n- The headquarters of Cobalt Health is in Valencia.\n- Omar is employed by Vantage Air.\n- Zoya is employed by Cobalt Health.\n- Mara is employed by Vantage Air.\n- The headquarters of Summit Energy is in Lyon.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Austin", "2": "Valencia", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-417", "family": "policy", "state": "A manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role vendor, beginning 28 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 55845 | travel reimbursement | consolidated rule pack\n\nGoverning document STD-29 was issued Friday 09 February 2024. Covered classes are field technician / regional manager / intern / contractor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region central, from 29 January 2025 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 55845: Mara Okafor, role=vendor, region=coastal. Event date 06 November 2025; request received 22 December 2025; claimed amount $6,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-418", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $2,200 for region east, from 07 July 2023 onward.\n\nGoverning document PROC-92 was issued Tuesday 10 January 2023. Covered classes are team lead / employee / vendor; other roles are outside scope.\n\nPinnacle Software | decision file 77096 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role contractor, beginning 14 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 77096: Priya Ames, role=intern, region=central. Event date 20 August 2023; request received 25 September 2023; claimed amount $6,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-419", "family": "policy", "state": "Northwind Systems | decision file 46860 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region west, from 09 October 2024 onward.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 24 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document PROC-46 was issued Wednesday 24 April 2024. Covered classes are intern / contractor / team lead / employee / field technician; other roles are outside scope.\n\nCASE 46860: Viktor Ames, role=field technician, region=west. Event date 05 September 2025; request received 27 October 2025; claimed amount $1,600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-420", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "reports lost baggage", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-421", "family": "intent", "state": "New travel ticket, customer message:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "asks flight status", "3": "reports lost baggage", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-422", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "changes seat assignment", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-423", "family": "policy", "state": "A manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nGoverning document POL-37 was issued Sunday 12 February 2023. Covered classes are team lead / vendor / intern / contractor / employee / field technician; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region coastal, from 05 August 2023 onward.\n\nA2 changes the limit to $6,500 for role contractor, beginning 29 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 97352 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 97352: Ingrid Berg, role=regional manager, region=east. Event date 18 June 2025; request received 20 June 2025; claimed amount $3,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-424", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $9,500 for role field technician, beginning 20 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region north, from 25 September 2023 onward.\n\nCobalt Health | decision file 76652 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-26 was issued Thursday 25 May 2023. Covered classes are field technician / vendor / regional manager / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nCASE 76652: Stefan Ames, role=employee, region=coastal. Event date 31 July 2026; request received 04 August 2026; claimed amount $2,649. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-425", "family": "policy", "state": "Summit Energy | decision file 50802 | relocation assistance | consolidated rule pack\n\nGoverning document MAN-53 was issued Wednesday 27 September 2023. Covered classes are field technician / regional manager / contractor / team lead / intern / employee; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region east, from 30 March 2024 onward.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 27 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 50802: Kenji Berg, role=regional manager, region=central. Event date 13 September 2025; request received 29 October 2025; claimed amount $11,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-426", "family": "policy", "state": "Lattice Analytics | decision file 84894 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nGoverning document STD-96 was issued Monday 12 February 2024. Covered classes are contractor / vendor / field technician / employee / regional manager / intern; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region east, from 01 September 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role employee, beginning 21 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 84894: Hana Tan, role=contractor, region=central. Event date 12 December 2025; request received 12 March 2026; claimed amount $601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-427", "family": "policy", "state": "Governing document PROC-12 was issued Tuesday 31 October 2023. Covered classes are intern / team lead / contractor / field technician / vendor; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region west, from 30 October 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nMeridian Bank | decision file 32617 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role employee, beginning 25 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 32617: Amara Silva, role=intern, region=central. Event date 28 January 2026; request received 04 March 2026; claimed amount $1,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-428", "family": "intent", "state": "A user sent this message to the support desk:\n\"Ship order 89905 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-429", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Elena reports directly to Zoya.\n- Nadia is employed by Beacon Insurance.\n- The headquarters of Summit Energy is in Austin.\n- Elena is employed by Cobalt Health.\n- Bruno reports directly to Nadia.\n- Omar is employed by Beacon Insurance.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Mara reports directly to Kenji.\n- The headquarters of Cobalt Health is in Oslo.\n- Omar reports directly to Mara.\n- Bruno is employed by Ironwood Manufacturing.\n- The headquarters of Beacon Insurance is in Bergen.\n- Ingrid is employed by Cobalt Health.\n- Kenji reports directly to Elena.\n- Mei is employed by Cobalt Health.\n- Ingrid reports directly to Bruno.\n- Kenji is employed by Cobalt Health.\n- Mara is employed by Beacon Insurance.\n- Nadia reports directly to Omar.\n- Mei reports directly to Ingrid.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Bergen", "2": "Oslo", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-430", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $11,000 for region coastal, from 11 November 2023 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document STD-47 was issued Monday 03 July 2023. Covered classes are team lead / field technician / contractor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nHelios Logistics | decision file 15390 | service credit | consolidated rule pack\n\nA2 changes the limit to $4,200 for role vendor, beginning 06 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 15390: Mei Silva, role=vendor, region=central. Event date 19 March 2025; request received 25 April 2025; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-431", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "books airfare", "3": "reports lost baggage", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-432", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role team lead, beginning 08 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region central, from 25 November 2023 onward.\n\nGoverning document POL-94 was issued Wednesday 22 February 2023. Covered classes are regional manager / team lead / contractor / vendor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nIronwood Manufacturing | decision file 34957 | travel reimbursement | consolidated rule pack\n\nCASE 34957: Elena Silva, role=team lead, region=east. Event date 08 July 2024; request received 14 August 2024; claimed amount $2,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-433", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "books airfare", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-434", "family": "policy", "state": "Pinnacle Software | decision file 30681 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region west, from 28 June 2024 onward.\n\nGoverning document STD-53 was issued Thursday 03 August 2023. Covered classes are employee / field technician / regional manager; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role field technician, beginning 17 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 30681: Sofia Berg, role=regional manager, region=east. Event date 11 November 2024; request received 10 December 2024; claimed amount $851. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-435", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nVantage Air | decision file 72309 | equipment warranty | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 13 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-34 was issued Monday 19 June 2023. Covered classes are employee / intern / regional manager / team lead / field technician / contractor; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region north, from 23 May 2024 onward.\n\nCASE 72309: Dmitri Ames, role=vendor, region=coastal. Event date 11 May 2024; request received 10 June 2024; claimed amount $1,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-436", "family": "policy", "state": "Governing document POL-90 was issued Friday 08 September 2023. Covered classes are regional manager / intern / team lead; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nNorthwind Systems | decision file 68650 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region north, from 04 August 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role team lead, beginning 05 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 68650: Sofia Ames, role=vendor, region=coastal. Event date 28 July 2025; request received 12 August 2025; claimed amount $2,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-437", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 34631 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-438", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Bergen.\n- Viktor reports directly to Elena.\n- The headquarters of Cedar Retail Group is in Tallinn.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- Callum is employed by Cedar Retail Group.\n- Priya reports directly to Callum.\n- Callum reports directly to Pablo.\n- The headquarters of Helios Logistics is in Tallinn.\n- The headquarters of Pinnacle Software is in Turku.\n- Pablo reports directly to Kenji.\n- Lucia reports directly to Priya.\n- Elena reports directly to Lucia.\n- Pablo is employed by Lattice Analytics.\n- Kenji is employed by Ironwood Manufacturing.\n- Elena is employed by Lattice Analytics.\n- Mara is employed by Cedar Retail Group.\n- Lucia is employed by Cedar Retail Group.\n- Viktor is employed by Cedar Retail Group.\n- Felix reports directly to Viktor.\n- Felix is employed by Ironwood Manufacturing.\n- Mara reports directly to Felix.\n- Priya is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Ghent", "2": "Bergen", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-439", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role team lead, beginning 25 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region east, from 05 May 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nPinnacle Software | decision file 23646 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nGoverning document STD-60 was issued Thursday 01 June 2023. Covered classes are employee / team lead / regional manager / field technician / vendor / contractor; other roles are outside scope.\n\nCASE 23646: Mateo Tan, role=intern, region=coastal. Event date 21 July 2024; request received 19 October 2024; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-440", "family": "policy", "state": "Governing document MAN-98 was issued Sunday 12 February 2023. Covered classes are employee / team lead / regional manager / field technician; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 04 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 17830 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region coastal, from 02 March 2024 onward.\n\nCASE 17830: Viktor Berg, role=employee, region=north. Event date 26 July 2025; request received 08 September 2025; claimed amount $14,149. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-441", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nPinnacle Software | decision file 45940 | vendor onboarding | consolidated rule pack\n\nGoverning document MAN-54 was issued Sunday 12 February 2023. Covered classes are field technician / vendor / contractor; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region east, from 12 December 2023 onward.\n\nA2 changes the limit to $1,300 for role employee, beginning 02 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 45940: Nadia Ames, role=employee, region=west. Event date 29 December 2025; request received 06 March 2026; claimed amount $4,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-442", "family": "intent", "state": "A user sent this message to the support desk:\n\"Don't need the item anymore — cancel order 13890\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "wants to cancel a placed order", "4": "asks where an existing order is", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-443", "family": "policy", "state": "A2 changes the limit to $2,800 for role vendor, beginning 21 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nHelios Logistics | decision file 83204 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document PROC-94 was issued Friday 29 September 2023. Covered classes are team lead / intern / vendor / contractor / regional manager / employee; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region north, from 27 August 2024 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 83204: Priya Berg, role=vendor, region=west. Event date 18 August 2025; request received 02 October 2025; claimed amount $2,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-444", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $9,500 for role contractor, beginning 22 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-29 was issued Thursday 02 February 2023. Covered classes are field technician / regional manager / intern / contractor / team lead; other roles are outside scope.\n\nCedar Retail Group | decision file 19370 | data export review | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region coastal, from 28 February 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 19370: Amara Silva, role=team lead, region=west. Event date 11 November 2025; request received 18 December 2025; claimed amount $10,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-445", "family": "policy", "state": "Governing document POL-24 was issued Sunday 29 October 2023. Covered classes are intern / employee / contractor / team lead / field technician / regional manager; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region coastal, from 10 September 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 76806 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $9,500 for role contractor, beginning 08 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 76806: Amara Tan, role=regional manager, region=coastal. Event date 30 June 2026; request received 28 July 2026; claimed amount $9,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-446", "family": "policy", "state": "A2 changes the limit to $800 for role field technician, beginning 26 January 2026; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region coastal, from 18 April 2025 onward.\n\nVantage Air | decision file 18293 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document POL-75 was issued Sunday 05 May 2024. Covered classes are field technician / vendor / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 18293: Aisha Silva, role=team lead, region=east. Event date 08 September 2026; request received 28 September 2026; claimed amount $799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-447", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "reports lost baggage", "3": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-448", "family": "policy", "state": "A2 changes the limit to $4,200 for role team lead, beginning 13 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nVantage Air | decision file 62388 | data export review | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region east, from 09 September 2024 onward.\n\nGoverning document POL-43 was issued Tuesday 03 October 2023. Covered classes are field technician / vendor / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 62388: Mateo Novak, role=field technician, region=south. Event date 08 March 2025; request received 06 April 2025; claimed amount $2,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-449", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region central, from 27 July 2024 onward.\n\nGoverning document PROC-41 was issued Thursday 21 March 2024. Covered classes are vendor / team lead / contractor / field technician / intern; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role field technician, beginning 12 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nCobalt Health | decision file 77139 | service credit | consolidated rule pack\n\nCASE 77139: Jonas Okafor, role=team lead, region=south. Event date 01 August 2026; request received 07 October 2026; claimed amount $4,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-450", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia is employed by Meridian Bank.\n- Kenji reports directly to Omar.\n- Ravi is employed by Pinnacle Software.\n- The headquarters of Meridian Bank is in Lyon.\n- Mei is employed by Lattice Analytics.\n- Lucia reports directly to Mateo.\n- Elena reports directly to Lucia.\n- Kenji is employed by Pinnacle Software.\n- Tessa reports directly to Elena.\n- Dmitri is employed by Meridian Bank.\n- The headquarters of Cobalt Health is in Valencia.\n- Mei reports directly to Dmitri.\n- The headquarters of Lattice Analytics is in Leeds.\n- The headquarters of Beacon Insurance is in Cork.\n- Dmitri reports directly to Ravi.\n- Omar reports directly to Tessa.\n- Elena is employed by Meridian Bank.\n- Tessa is employed by Meridian Bank.\n- The headquarters of Pinnacle Software is in Lyon.\n- Omar is employed by Beacon Insurance.\n- Ravi reports directly to Kenji.\n- Mateo is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Cork", "2": "Lyon", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-451", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $2,200 for region south, from 05 March 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nAtlas Freight | decision file 78602 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $1,300 for role regional manager, beginning 29 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-90 was issued Saturday 28 October 2023. Covered classes are vendor / regional manager / contractor; other roles are outside scope.\n\nCASE 78602: Kenji Silva, role=intern, region=central. Event date 27 October 2024; request received 02 January 2025; claimed amount $1,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-452", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "changes seat assignment", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-453", "family": "intent", "state": "New support ticket, customer message:\n\"Order 78501 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-454", "family": "policy", "state": "A2 changes the limit to $2,800 for role regional manager, beginning 08 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nGoverning document POL-28 was issued Sunday 25 February 2024. Covered classes are regional manager / team lead / field technician / contractor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region north, from 09 December 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCobalt Health | decision file 38402 | equipment warranty | consolidated rule pack\n\nCASE 38402: Priya Novak, role=field technician, region=east. Event date 15 September 2026; request received 29 November 2026; claimed amount $2,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-455", "family": "policy", "state": "Governing document PROC-15 was issued Saturday 18 November 2023. Covered classes are contractor / employee / regional manager / intern / vendor / team lead; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $4,200 for role team lead, beginning 18 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nBeacon Insurance | decision file 10021 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region east, from 18 March 2024 onward.\n\nCASE 10021: Pablo Ames, role=regional manager, region=west. Event date 02 November 2026; request received 15 November 2026; claimed amount $4,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-456", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "changes seat assignment", "3": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-457", "family": "intent", "state": "Incoming travel request via email:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "books airfare", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-458", "family": "policy", "state": "Vantage Air | decision file 50061 | data export review | consolidated rule pack\n\nGoverning document POL-99 was issued Monday 29 January 2024. Covered classes are regional manager / vendor / employee; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role field technician, beginning 27 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region east, from 28 November 2024 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCASE 50061: Bruno Berg, role=intern, region=west. Event date 14 April 2026; request received 29 April 2026; claimed amount $4,701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-459", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong color sent on 11967 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants to cancel a placed order", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-460", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document PROC-54 was issued Friday 10 May 2024. Covered classes are regional manager / vendor / field technician / contractor; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region north, from 03 December 2024 onward.\n\nA2 changes the limit to $4,200 for role employee, beginning 23 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 63886 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 63886: Ingrid Okafor, role=employee, region=north. Event date 01 January 2026; request received 06 February 2026; claimed amount $3,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-461", "family": "policy", "state": "A manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region west, from 11 April 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-58 was issued Tuesday 12 December 2023. Covered classes are intern / vendor / field technician / contractor; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role employee, beginning 04 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 46126 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 46126: Callum Okafor, role=employee, region=north. Event date 06 March 2026; request received 04 May 2026; claimed amount $3,251. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-462", "family": "intent", "state": "Incoming support request via email:\n\"Status on my shipment 24545 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-463", "family": "policy", "state": "A2 changes the limit to $4,200 for role regional manager, beginning 20 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 97890 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region central, from 15 January 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-20 was issued Saturday 17 June 2023. Covered classes are regional manager / vendor / contractor / field technician / intern / employee; other roles are outside scope.\n\nCASE 97890: Callum Berg, role=field technician, region=central. Event date 06 August 2026; request received 17 September 2026; claimed amount $12,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-464", "family": "policy", "state": "A manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document STD-44 was issued Wednesday 08 March 2023. Covered classes are contractor / intern / employee / team lead / field technician; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region coastal, from 03 October 2023 onward.\n\nA2 changes the limit to $1,300 for role team lead, beginning 14 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nMeridian Bank | decision file 24000 | service credit | consolidated rule pack\n\nCASE 24000: Mei Silva, role=team lead, region=coastal. Event date 27 November 2025; request received 18 January 2026; claimed amount $3,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-465", "family": "intent", "state": "Incoming support request via email:\n\"Wrong color sent on 53494 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "asks where an existing order is", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-466", "family": "intent", "state": "Incoming support request via email:\n\"Order 40082 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-467", "family": "policy", "state": "Governing document MAN-41 was issued Friday 01 December 2023. Covered classes are vendor / intern / field technician / team lead / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role contractor, beginning 14 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 29289 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region west, from 13 November 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 29289: Lucia Silva, role=vendor, region=north. Event date 09 September 2026; request received 10 October 2026; claimed amount $1,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-468", "family": "intent", "state": "Incoming travel request via email:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "asks flight status", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-469", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cobalt Health is in Cork.\n- Pablo is employed by Pinnacle Software.\n- Lucia is employed by Meridian Bank.\n- Leila reports directly to Lucia.\n- Viktor reports directly to Kenji.\n- Lucia reports directly to Pablo.\n- Mei is employed by Meridian Bank.\n- Dmitri reports directly to Mei.\n- Kenji is employed by Meridian Bank.\n- Dmitri is employed by Cedar Retail Group.\n- Pablo reports directly to Hana.\n- Mei reports directly to Sofia.\n- The headquarters of Cedar Retail Group is in Ghent.\n- The headquarters of Pinnacle Software is in Leeds.\n- Leila is employed by Meridian Bank.\n- Sofia reports directly to Viktor.\n- The headquarters of Beacon Insurance is in Austin.\n- Hana reports directly to Dmitri.\n- Hana is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Ghent.\n- Viktor is employed by Cedar Retail Group.\n- Sofia is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Ghent", "2": "Bergen", "3": "Austin"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-470", "family": "policy", "state": "A2 changes the limit to $9,500 for role employee, beginning 09 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document STD-85 was issued Saturday 30 December 2023. Covered classes are regional manager / contractor / employee / intern / field technician / team lead; other roles are outside scope.\n\nAtlas Freight | decision file 18907 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region north, from 16 June 2024 onward.\n\nCASE 18907: Felix Tan, role=vendor, region=south. Event date 21 February 2026; request received 08 March 2026; claimed amount $2,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-471", "family": "policy", "state": "Governing document POL-22 was issued Sunday 29 October 2023. Covered classes are regional manager / contractor / vendor / team lead / field technician / intern; other roles are outside scope.\n\nVantage Air | decision file 80030 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region west, from 25 April 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role vendor, beginning 17 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCASE 80030: Yuki Ames, role=team lead, region=south. Event date 19 July 2026; request received 31 October 2026; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-472", "family": "intent", "state": "A user sent this message to the support desk:\n\"6547 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants the delivery address updated", "4": "wants to cancel a placed order", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-473", "family": "intent", "state": "Incoming support request via email:\n\"Please cancel order 36525 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "wants a different size/color/variant", "4": "asks for money back on a purchase", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-474", "family": "policy", "state": "Governing document STD-93 was issued Saturday 20 April 2024. Covered classes are field technician / regional manager / contractor / employee / vendor / team lead; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role team lead, beginning 08 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nLattice Analytics | decision file 99977 | service credit | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region north, from 13 December 2024 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCASE 99977: Hana Okafor, role=employee, region=south. Event date 13 December 2025; request received 28 January 2026; claimed amount $2,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-475", "family": "intent", "state": "A user sent this message to the travel desk:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "changes seat assignment", "3": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-476", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nVantage Air | decision file 60606 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $2,800 for role field technician, beginning 29 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nGoverning document MAN-26 was issued Monday 20 November 2023. Covered classes are intern / vendor / regional manager / contractor; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region south, from 29 June 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 60606: Viktor Ames, role=team lead, region=north. Event date 25 December 2026; request received 24 February 2027; claimed amount $7,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-477", "family": "intent", "state": "New travel ticket, customer message:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "cancels a booking", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-478", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $700 for region west, from 24 February 2024 onward.\n\nAtlas Freight | decision file 38012 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-36 was issued Tuesday 04 July 2023. Covered classes are contractor / intern / regional manager / team lead / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $1,300 for role intern, beginning 10 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 38012: Omar Ames, role=field technician, region=central. Event date 07 February 2026; request received 22 February 2026; claimed amount $1,300. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-479", "family": "policy", "state": "A2 changes the limit to $2,000 for role field technician, beginning 20 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-57 was issued Monday 10 April 2023. Covered classes are intern / vendor / field technician / team lead / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region north, from 07 February 2024 onward.\n\nCobalt Health | decision file 65222 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nCASE 65222: Mei Tan, role=field technician, region=central. Event date 13 June 2025; request received 02 October 2025; claimed amount $3,699. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-480", "family": "intent", "state": "Incoming support request via email:\n\"Please cancel order 81626 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-481", "family": "policy", "state": "A2 changes the limit to $2,000 for role vendor, beginning 03 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 56839 | data export review | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-35 was issued Thursday 28 September 2023. Covered classes are vendor / regional manager / intern / field technician; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region west, from 08 January 2024 onward.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 56839: Mara Silva, role=team lead, region=east. Event date 24 October 2024; request received 13 November 2024; claimed amount $4,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-482", "family": "intent", "state": "A user sent this message to the support desk:\n\"Where is order 54060\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "asks where an existing order is", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-483", "family": "intent", "state": "New travel ticket, customer message:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "changes seat assignment", "3": "cancels a booking", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-484", "family": "policy", "state": "A2 changes the limit to $14,000 for role regional manager, beginning 29 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nGoverning document STD-68 was issued Tuesday 14 November 2023. Covered classes are field technician / regional manager / employee / vendor; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region west, from 21 September 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nPinnacle Software | decision file 29206 | data export review | consolidated rule pack\n\nCASE 29206: Aisha Okafor, role=contractor, region=coastal. Event date 11 August 2026; request received 17 October 2026; claimed amount $13,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-485", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document STD-33 was issued Friday 18 August 2023. Covered classes are team lead / field technician / regional manager / vendor; other roles are outside scope.\n\nVantage Air | decision file 61641 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $6,500 for role intern, beginning 26 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region south, from 14 February 2024 onward.\n\nCASE 61641: Tessa Silva, role=regional manager, region=north. Event date 09 August 2025; request received 23 August 2025; claimed amount $900. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-486", "family": "multihop", "state": "Corporate registry excerpt:\n- Dmitri is employed by Pinnacle Software.\n- Ingrid is employed by Atlas Freight.\n- Dmitri reports directly to Elena.\n- Pablo is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Porto.\n- Jonas is employed by Pinnacle Software.\n- Kenji is employed by Ironwood Manufacturing.\n- The headquarters of Atlas Freight is in Austin.\n- Elena is employed by Pinnacle Software.\n- Kenji reports directly to Pablo.\n- Pablo reports directly to Priya.\n- The headquarters of Beacon Insurance is in Austin.\n- The headquarters of Ironwood Manufacturing is in Porto.\n- The headquarters of Pinnacle Software is in Leeds.\n- Mei is employed by Ironwood Manufacturing.\n- Priya is employed by Atlas Freight.\n- Tessa reports directly to Jonas.\n- Tessa is employed by Pinnacle Software.\n- Elena reports directly to Ingrid.\n- Mei reports directly to Dmitri.\n- Ingrid reports directly to Tessa.\n- Jonas reports directly to Kenji.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Bergen", "2": "Tallinn", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-487", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar is employed by Summit Energy.\n- The headquarters of Summit Energy is in Austin.\n- Aisha is employed by Helios Logistics.\n- Felix is employed by Beacon Insurance.\n- Viktor is employed by Beacon Insurance.\n- Bruno reports directly to Tessa.\n- Aisha reports directly to Bruno.\n- Hana is employed by Beacon Insurance.\n- Mara reports directly to Kenji.\n- The headquarters of Helios Logistics is in Turku.\n- The headquarters of Vantage Air is in Tallinn.\n- Tessa reports directly to Felix.\n- Kenji is employed by Summit Energy.\n- Bruno is employed by Beacon Insurance.\n- Viktor reports directly to Aisha.\n- The headquarters of Atlas Freight is in Ghent.\n- Felix reports directly to Omar.\n- Mara is employed by Beacon Insurance.\n- Tessa is employed by Summit Energy.\n- The headquarters of Beacon Insurance is in Bergen.\n- Omar reports directly to Hana.\n- Hana reports directly to Mara.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Leeds", "2": "Turku", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-488", "family": "multihop", "state": "Corporate registry excerpt:\n- Mara reports directly to Callum.\n- Lucia is employed by Beacon Insurance.\n- The headquarters of Helios Logistics is in Bergen.\n- Leila reports directly to Mara.\n- Leila is employed by Helios Logistics.\n- The headquarters of Northwind Systems is in Valencia.\n- Mei is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Turku.\n- Lucia reports directly to Leila.\n- Callum is employed by Pinnacle Software.\n- Elena is employed by Beacon Insurance.\n- Ravi is employed by Meridian Bank.\n- The headquarters of Beacon Insurance is in Cork.\n- Stefan is employed by Northwind Systems.\n- Zoya is employed by Helios Logistics.\n- Elena reports directly to Zoya.\n- The headquarters of Meridian Bank is in Ghent.\n- Callum reports directly to Elena.\n- Mara is employed by Beacon Insurance.\n- Mei reports directly to Lucia.\n- Ravi reports directly to Mei.\n- Stefan reports directly to Ravi.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Leeds", "2": "Cork", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-489", "family": "intent", "state": "A user sent this message to the support desk:\n\"I moved — update delivery for 1876\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "asks where an existing order is", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-490", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya is employed by Northwind Systems.\n- Aisha is employed by Northwind Systems.\n- Hana is employed by Helios Logistics.\n- Zoya reports directly to Kenji.\n- Priya reports directly to Hana.\n- Mei reports directly to Zoya.\n- Mara is employed by Summit Energy.\n- Dmitri is employed by Northwind Systems.\n- Kenji reports directly to Dmitri.\n- Kenji is employed by Northwind Systems.\n- Omar reports directly to Aisha.\n- The headquarters of Cedar Retail Group is in Oslo.\n- Aisha reports directly to Mara.\n- The headquarters of Summit Energy is in Leeds.\n- Hana reports directly to Mei.\n- The headquarters of Helios Logistics is in Tallinn.\n- Priya is employed by Lattice Analytics.\n- Omar is employed by Summit Energy.\n- The headquarters of Lattice Analytics is in Valencia.\n- Mei is employed by Lattice Analytics.\n- The headquarters of Northwind Systems is in Cork.\n- Dmitri reports directly to Omar.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Zoya's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Tallinn", "2": "Cork", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-491", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region coastal, from 12 September 2024 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nVantage Air | decision file 71796 | equipment warranty | consolidated rule pack\n\nGoverning document PROC-32 was issued Sunday 05 May 2024. Covered classes are contractor / team lead / employee / regional manager; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role vendor, beginning 15 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 71796: Aisha Tan, role=contractor, region=central. Event date 09 June 2026; request received 31 July 2026; claimed amount $3,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-492", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 42195 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-493", "family": "policy", "state": "Summit Energy | decision file 63520 | service credit | consolidated rule pack\n\nGoverning document STD-96 was issued Friday 28 July 2023. Covered classes are vendor / contractor / intern / field technician / team lead / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region coastal, from 20 February 2024 onward.\n\nA2 changes the limit to $9,500 for role field technician, beginning 19 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 63520: Tessa Tan, role=team lead, region=coastal. Event date 11 July 2025; request received 31 August 2025; claimed amount $10,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-494", "family": "intent", "state": "Incoming travel request via email:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "books airfare", "3": "asks flight status", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-495", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region west, from 30 July 2024 onward.\n\nCedar Retail Group | decision file 16865 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-83 was issued Sunday 25 February 2024. Covered classes are contractor / team lead / vendor / intern / employee; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role field technician, beginning 26 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 16865: Sofia Okafor, role=team lead, region=north. Event date 15 December 2026; request received 05 February 2027; claimed amount $6,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-496", "family": "multihop", "state": "Corporate registry excerpt:\n- Felix is employed by Lattice Analytics.\n- Mara is employed by Pinnacle Software.\n- Ravi reports directly to Felix.\n- Zoya reports directly to Bruno.\n- The headquarters of Atlas Freight is in Porto.\n- Callum is employed by Ironwood Manufacturing.\n- Hana is employed by Atlas Freight.\n- Mateo reports directly to Tessa.\n- The headquarters of Lattice Analytics is in Oslo.\n- Ravi is employed by Ironwood Manufacturing.\n- Bruno reports directly to Hana.\n- Mara reports directly to Mateo.\n- Felix reports directly to Mara.\n- The headquarters of Ironwood Manufacturing is in Porto.\n- Zoya is employed by Vantage Air.\n- Bruno is employed by Lattice Analytics.\n- Tessa is employed by Lattice Analytics.\n- Tessa reports directly to Callum.\n- Hana reports directly to Ravi.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Mateo is employed by Lattice Analytics.\n- The headquarters of Vantage Air is in Austin.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Oslo", "2": "Turku", "3": "Valencia"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-497", "family": "intent", "state": "A user sent this message to the support desk:\n\"Please cancel order 56864 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-498", "family": "policy", "state": "A2 changes the limit to $14,000 for role field technician, beginning 24 December 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nNorthwind Systems | decision file 56581 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-67 was issued Saturday 23 March 2024. Covered classes are contractor / employee / intern / regional manager; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region coastal, from 12 April 2025 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCASE 56581: Ingrid Okafor, role=team lead, region=coastal. Event date 13 December 2024; request received 04 January 2025; claimed amount $14,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-499", "family": "intent", "state": "Incoming travel request via email:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "books airfare", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-500", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Dmitri is employed by Ironwood Manufacturing.\n- The headquarters of Meridian Bank is in Nagoya.\n- Sofia reports directly to Ingrid.\n- Omar is employed by Lattice Analytics.\n- The headquarters of Cobalt Health is in Oslo.\n- Lucia is employed by Cobalt Health.\n- The headquarters of Lattice Analytics is in Ghent.\n- Tobias reports directly to Ravi.\n- Sofia is employed by Ironwood Manufacturing.\n- Ingrid reports directly to Amara.\n- Mateo reports directly to Sofia.\n- Ingrid is employed by Meridian Bank.\n- Lucia reports directly to Omar.\n- Amara reports directly to Tobias.\n- Ravi is employed by Lattice Analytics.\n- Mateo is employed by Lattice Analytics.\n- Amara is employed by Ironwood Manufacturing.\n- Tobias is employed by Cobalt Health.\n- Ravi reports directly to Dmitri.\n- The headquarters of Northwind Systems is in Nagoya.\n- Omar reports directly to Mateo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Oslo", "2": "Tallinn", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-501", "family": "multihop", "state": "Corporate registry excerpt:\n- Mara reports directly to Pablo.\n- Aisha is employed by Pinnacle Software.\n- Yuki reports directly to Elena.\n- Mara is employed by Ironwood Manufacturing.\n- Nadia is employed by Pinnacle Software.\n- The headquarters of Vantage Air is in Porto.\n- Bruno reports directly to Aisha.\n- Lucia is employed by Northwind Systems.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Elena reports directly to Jonas.\n- The headquarters of Pinnacle Software is in Porto.\n- Elena is employed by Ironwood Manufacturing.\n- The headquarters of Summit Energy is in Bergen.\n- Pablo is employed by Ironwood Manufacturing.\n- Yuki is employed by Ironwood Manufacturing.\n- Bruno is employed by Pinnacle Software.\n- Aisha reports directly to Mara.\n- Pablo reports directly to Yuki.\n- Nadia reports directly to Bruno.\n- Lucia reports directly to Nadia.\n- Jonas is employed by Northwind Systems.\n- The headquarters of Northwind Systems is in Bergen.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Tallinn", "2": "Oslo", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-502", "family": "policy", "state": "A manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nGoverning document STD-25 was issued Friday 16 June 2023. Covered classes are contractor / intern / vendor / employee / regional manager / team lead; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role contractor, beginning 17 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region east, from 24 January 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nIronwood Manufacturing | decision file 45789 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 45789: Mei Berg, role=field technician, region=south. Event date 08 September 2024; request received 07 December 2024; claimed amount $4,149. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-503", "family": "multihop", "state": "Corporate registry excerpt:\n- Pablo reports directly to Bruno.\n- Dmitri is employed by Cobalt Health.\n- The headquarters of Helios Logistics is in Oslo.\n- Bruno is employed by Helios Logistics.\n- Bruno reports directly to Priya.\n- The headquarters of Cobalt Health is in Oslo.\n- Felix is employed by Cobalt Health.\n- Priya reports directly to Felix.\n- Tessa reports directly to Mei.\n- The headquarters of Summit Energy is in Porto.\n- Tessa is employed by Cobalt Health.\n- Tobias is employed by Pinnacle Software.\n- Mei is employed by Pinnacle Software.\n- Felix reports directly to Tessa.\n- Priya is employed by Cobalt Health.\n- Elena is employed by Pinnacle Software.\n- Dmitri reports directly to Elena.\n- Tobias reports directly to Pablo.\n- The headquarters of Atlas Freight is in Bergen.\n- The headquarters of Pinnacle Software is in Porto.\n- Pablo is employed by Summit Energy.\n- Elena reports directly to Tobias.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Porto", "2": "Austin", "3": "Cork"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-504", "family": "intent", "state": "New support ticket, customer message:\n\"Where is order 23713\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "asks where an existing order is", "4": "wants a different size/color/variant", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-505", "family": "policy", "state": "Northwind Systems | decision file 98853 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $6,500 for role contractor, beginning 05 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region east, from 27 September 2023 onward.\n\nGoverning document PROC-47 was issued Saturday 18 February 2023. Covered classes are team lead / intern / vendor / employee; other roles are outside scope.\n\nCASE 98853: Leila Berg, role=vendor, region=coastal. Event date 19 January 2026; request received 29 January 2026; claimed amount $7,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-506", "family": "intent", "state": "A user sent this message to the support desk:\n\"Cancel my order 47250, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "reports an item arrived broken", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-507", "family": "policy", "state": "Governing document POL-86 was issued Wednesday 27 March 2024. Covered classes are regional manager / employee / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region east, from 05 October 2024 onward.\n\nA2 changes the limit to $14,000 for role contractor, beginning 09 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nPinnacle Software | decision file 58446 | equipment warranty | consolidated rule pack\n\nCASE 58446: Stefan Okafor, role=employee, region=east. Event date 15 June 2026; request received 13 August 2026; claimed amount $1,849. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-508", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $2,200 for region north, from 21 November 2024 onward.\n\nA2 changes the limit to $2,800 for role employee, beginning 04 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCobalt Health | decision file 26702 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-70 was issued Thursday 25 April 2024. Covered classes are employee / team lead / regional manager / intern / vendor / contractor; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 26702: Tobias Ames, role=employee, region=east. Event date 22 February 2026; request received 14 June 2026; claimed amount $2,351. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-509", "family": "intent", "state": "Incoming support request via email:\n\"Cancel my order 9802, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-510", "family": "policy", "state": "Beacon Insurance | decision file 41221 | service credit | consolidated rule pack\n\nGoverning document STD-72 was issued Wednesday 29 March 2023. Covered classes are vendor / team lead / field technician / contractor / intern; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $800 for role intern, beginning 21 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region east, from 01 August 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 41221: Dmitri Okafor, role=field technician, region=central. Event date 02 August 2024; request received 11 August 2024; claimed amount $5,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-511", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role contractor, beginning 14 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region north, from 10 February 2025 onward.\n\nGoverning document PROC-70 was issued Thursday 11 January 2024. Covered classes are vendor / contractor / field technician; other roles are outside scope.\n\nHelios Logistics | decision file 45813 | data export review | consolidated rule pack\n\nCASE 45813: Hana Okafor, role=intern, region=east. Event date 17 February 2027; request received 25 April 2027; claimed amount $1,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-512", "family": "policy", "state": "Governing document STD-92 was issued Thursday 05 January 2023. Covered classes are regional manager / intern / field technician; other roles are outside scope.\n\nNorthwind Systems | decision file 98331 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region south, from 08 September 2023 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role employee, beginning 19 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 98331: Ingrid Novak, role=employee, region=coastal. Event date 29 September 2023; request received 30 October 2023; claimed amount $5,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-513", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region central, from 15 March 2025 onward.\n\nHelios Logistics | decision file 57956 | data export review | consolidated rule pack\n\nA2 changes the limit to $2,800 for role regional manager, beginning 16 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document PROC-89 was issued Thursday 14 March 2024. Covered classes are vendor / regional manager / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 57956: Mei Silva, role=regional manager, region=west. Event date 18 April 2027; request received 23 May 2027; claimed amount $2,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-514", "family": "policy", "state": "Governing document PROC-42 was issued Saturday 06 May 2023. Covered classes are contractor / regional manager / field technician / intern / employee; other roles are outside scope.\n\nA2 changes the limit to $800 for role field technician, beginning 13 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nNorthwind Systems | decision file 75763 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region west, from 28 February 2024 onward.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nCASE 75763: Hana Ames, role=employee, region=coastal. Event date 08 February 2024; request received 15 April 2024; claimed amount $2,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-515", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $3,200 for region south, from 25 June 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role vendor, beginning 28 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-74 was issued Saturday 23 September 2023. Covered classes are employee / intern / field technician / regional manager / vendor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCobalt Health | decision file 46022 | data export review | consolidated rule pack\n\nCASE 46022: Ingrid Novak, role=contractor, region=east. Event date 25 May 2025; request received 31 July 2025; claimed amount $6,751. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-516", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar is employed by Vantage Air.\n- Kenji is employed by Vantage Air.\n- Ingrid is employed by Meridian Bank.\n- Stefan is employed by Cobalt Health.\n- Callum reports directly to Ingrid.\n- Yuki is employed by Vantage Air.\n- Jonas reports directly to Omar.\n- Callum is employed by Vantage Air.\n- Stefan reports directly to Yuki.\n- The headquarters of Summit Energy is in Austin.\n- The headquarters of Cobalt Health is in Leeds.\n- The headquarters of Meridian Bank is in Ghent.\n- Yuki reports directly to Callum.\n- Ravi is employed by Vantage Air.\n- Omar reports directly to Tessa.\n- Ravi reports directly to Jonas.\n- Kenji reports directly to Ravi.\n- Tessa is employed by Summit Energy.\n- Ingrid reports directly to Kenji.\n- The headquarters of Vantage Air is in Turku.\n- Jonas is employed by Cobalt Health.\n- The headquarters of Pinnacle Software is in Cork.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Porto", "2": "Lyon", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-517", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 38539 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region east, from 19 October 2024 onward.\n\nGoverning document MAN-84 was issued Monday 08 April 2024. Covered classes are regional manager / contractor / field technician; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role employee, beginning 18 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 38539: Mateo Okafor, role=vendor, region=south. Event date 30 May 2026; request received 01 June 2026; claimed amount $2,651. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-518", "family": "intent", "state": "New travel ticket, customer message:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "books airfare", "3": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-519", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document MAN-51 was issued Friday 08 March 2024. Covered classes are field technician / regional manager / employee / intern / contractor; other roles are outside scope.\n\nSummit Energy | decision file 35679 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region east, from 06 December 2024 onward.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 23 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 35679: Tessa Tan, role=contractor, region=central. Event date 05 August 2024; request received 25 November 2024; claimed amount $5,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-520", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region south, from 10 February 2025 onward.\n\nGoverning document STD-55 was issued Wednesday 28 February 2024. Covered classes are employee / team lead / field technician / regional manager / intern / contractor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 15019 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $800 for role field technician, beginning 03 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 15019: Dmitri Tan, role=intern, region=south. Event date 05 June 2025; request received 05 July 2025; claimed amount $4,751. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-521", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $800 for role contractor, beginning 04 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region west, from 24 August 2024 onward.\n\nSummit Energy | decision file 16599 | data export review | consolidated rule pack\n\nGoverning document STD-10 was issued Friday 02 February 2024. Covered classes are vendor / field technician / contractor / team lead / employee / regional manager; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 16599: Lucia Berg, role=employee, region=coastal. Event date 19 May 2026; request received 01 June 2026; claimed amount $2,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-522", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila is employed by Ironwood Manufacturing.\n- Bruno is employed by Meridian Bank.\n- Stefan is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Austin.\n- Hana is employed by Summit Energy.\n- Aisha reports directly to Leila.\n- Stefan reports directly to Lucia.\n- Ingrid is employed by Cedar Retail Group.\n- Lucia is employed by Ironwood Manufacturing.\n- The headquarters of Meridian Bank is in Porto.\n- Sofia is employed by Summit Energy.\n- The headquarters of Summit Energy is in Tallinn.\n- Mateo is employed by Summit Energy.\n- Bruno reports directly to Ingrid.\n- Lucia reports directly to Mateo.\n- Aisha is employed by Summit Energy.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- The headquarters of Beacon Insurance is in Turku.\n- Sofia reports directly to Stefan.\n- Mateo reports directly to Bruno.\n- Hana reports directly to Aisha.\n- Leila reports directly to Sofia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Nagoya", "2": "Turku", "3": "Leeds"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-523", "family": "policy", "state": "A2 changes the limit to $2,000 for role vendor, beginning 19 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 90223 | data export review | consolidated rule pack\n\nGoverning document STD-41 was issued Thursday 08 June 2023. Covered classes are employee / intern / field technician; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $900. A1 changes the limit to $1,100 for region central, from 21 February 2024 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 90223: Leila Novak, role=employee, region=east. Event date 26 June 2024; request received 08 September 2024; claimed amount $2,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-524", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $2,200 for region west, from 26 November 2024 onward.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 21 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 92093 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nGoverning document POL-38 was issued Thursday 07 December 2023. Covered classes are intern / team lead / field technician / regional manager; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 92093: Hana Okafor, role=contractor, region=south. Event date 28 August 2024; request received 11 October 2024; claimed amount $9,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-525", "family": "intent", "state": "New support ticket, customer message:\n\"Can i exchange 9353 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order", "4": "reports an item arrived broken", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-526", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nGoverning document POL-38 was issued Monday 27 November 2023. Covered classes are intern / employee / contractor / team lead; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role team lead, beginning 28 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region central, from 21 May 2024 onward.\n\nCobalt Health | decision file 18854 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 18854: Amara Silva, role=field technician, region=south. Event date 03 July 2025; request received 01 September 2025; claimed amount $1,649. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-527", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-59 was issued Thursday 10 August 2023. Covered classes are intern / team lead / regional manager / vendor / field technician; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region south, from 25 August 2024 onward.\n\nA2 changes the limit to $6,500 for role employee, beginning 28 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 38805 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 38805: Mara Novak, role=field technician, region=north. Event date 03 March 2024; request received 24 April 2024; claimed amount $6,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-528", "family": "policy", "state": "Governing document POL-81 was issued Tuesday 23 April 2024. Covered classes are employee / field technician / intern / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 61453 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region west, from 01 August 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $9,500 for role employee, beginning 29 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 61453: Pablo Ames, role=vendor, region=east. Event date 10 April 2025; request received 11 May 2025; claimed amount $9,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-529", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia reports directly to Stefan.\n- Jonas is employed by Meridian Bank.\n- Zoya is employed by Summit Energy.\n- Mei reports directly to Tobias.\n- Mara reports directly to Mei.\n- Felix reports directly to Mara.\n- Mei is employed by Beacon Insurance.\n- Tobias is employed by Summit Energy.\n- The headquarters of Vantage Air is in Lyon.\n- Sofia reports directly to Jonas.\n- Mara is employed by Summit Energy.\n- Felix is employed by Vantage Air.\n- The headquarters of Northwind Systems is in Valencia.\n- Sofia is employed by Vantage Air.\n- Zoya reports directly to Lucia.\n- The headquarters of Beacon Insurance is in Austin.\n- The headquarters of Summit Energy is in Ghent.\n- Stefan reports directly to Sofia.\n- Tobias reports directly to Zoya.\n- The headquarters of Meridian Bank is in Tallinn.\n- Lucia is employed by Meridian Bank.\n- Stefan is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Bergen", "2": "Tallinn", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-530", "family": "intent", "state": "Incoming support request via email:\n\"Please cancel order 4348 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "wants to cancel a placed order", "4": "asks for money back on a purchase", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-531", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-62 was issued Tuesday 27 June 2023. Covered classes are field technician / employee / team lead / vendor / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role intern, beginning 10 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region south, from 31 January 2024 onward.\n\nIronwood Manufacturing | decision file 71512 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 71512: Felix Tan, role=vendor, region=central. Event date 25 May 2024; request received 07 June 2024; claimed amount $7,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-532", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nAtlas Freight | decision file 97589 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region coastal, from 17 August 2024 onward.\n\nA2 changes the limit to $2,800 for role contractor, beginning 23 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-67 was issued Thursday 24 August 2023. Covered classes are regional manager / contractor / employee / vendor / team lead / field technician; other roles are outside scope.\n\nCASE 97589: Priya Silva, role=field technician, region=central. Event date 06 January 2025; request received 19 February 2025; claimed amount $7,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-533", "family": "intent", "state": "Incoming travel request via email:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "asks flight status", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-534", "family": "intent", "state": "Incoming support request via email:\n\"Please cancel order 38754 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-535", "family": "policy", "state": "Governing document POL-95 was issued Thursday 06 April 2023. Covered classes are field technician / contractor / vendor / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $2,000 for role field technician, beginning 14 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 58124 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region north, from 07 April 2024 onward.\n\nCASE 58124: Leila Novak, role=team lead, region=central. Event date 30 June 2025; request received 29 September 2025; claimed amount $2,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-536", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region south, from 04 March 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 07 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 12130 | equipment warranty | consolidated rule pack\n\nGoverning document POL-10 was issued Wednesday 26 April 2023. Covered classes are regional manager / employee / team lead / intern; other roles are outside scope.\n\nCASE 12130: Jonas Silva, role=field technician, region=south. Event date 25 January 2024; request received 24 April 2024; claimed amount $1,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-537", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila is employed by Atlas Freight.\n- Felix reports directly to Nadia.\n- The headquarters of Cobalt Health is in Turku.\n- The headquarters of Atlas Freight is in Tallinn.\n- Nadia reports directly to Amara.\n- Ingrid is employed by Atlas Freight.\n- Sofia is employed by Atlas Freight.\n- Amara reports directly to Ravi.\n- Felix is employed by Ironwood Manufacturing.\n- Mei reports directly to Sofia.\n- Sofia reports directly to Felix.\n- Mei is employed by Summit Energy.\n- The headquarters of Summit Energy is in Cork.\n- Lucia reports directly to Leila.\n- Lucia is employed by Atlas Freight.\n- Ravi reports directly to Ingrid.\n- Ravi is employed by Cobalt Health.\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- Nadia is employed by Cedar Retail Group.\n- Ingrid reports directly to Lucia.\n- The headquarters of Cedar Retail Group is in Nagoya.\n- Amara is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Austin", "2": "Lyon", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-538", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- Tobias is employed by Vantage Air.\n- Priya is employed by Summit Energy.\n- The headquarters of Vantage Air is in Lyon.\n- Dmitri is employed by Vantage Air.\n- The headquarters of Summit Energy is in Nagoya.\n- Pablo reports directly to Tobias.\n- Priya reports directly to Pablo.\n- Mara reports directly to Priya.\n- The headquarters of Atlas Freight is in Valencia.\n- Ravi reports directly to Jonas.\n- Pablo is employed by Cedar Retail Group.\n- Jonas reports directly to Yuki.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Jonas is employed by Vantage Air.\n- Ravi is employed by Ironwood Manufacturing.\n- Dmitri reports directly to Ravi.\n- Zoya is employed by Cedar Retail Group.\n- Tobias reports directly to Zoya.\n- Yuki is employed by Atlas Freight.\n- Zoya reports directly to Dmitri.\n- Mara is employed by Vantage Air.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Lyon", "2": "Valencia", "3": "Cork"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-539", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya reports directly to Tessa.\n- The headquarters of Northwind Systems is in Oslo.\n- Aisha is employed by Pinnacle Software.\n- Tessa is employed by Helios Logistics.\n- Pablo reports directly to Zoya.\n- Zoya is employed by Helios Logistics.\n- Ravi is employed by Helios Logistics.\n- Hana reports directly to Jonas.\n- Pablo is employed by Summit Energy.\n- The headquarters of Cobalt Health is in Bergen.\n- The headquarters of Helios Logistics is in Nagoya.\n- Jonas reports directly to Pablo.\n- Ingrid is employed by Cobalt Health.\n- Ravi reports directly to Ingrid.\n- The headquarters of Summit Energy is in Oslo.\n- Aisha reports directly to Hana.\n- The headquarters of Pinnacle Software is in Cork.\n- Ingrid reports directly to Sofia.\n- Jonas is employed by Pinnacle Software.\n- Tessa reports directly to Ravi.\n- Sofia is employed by Northwind Systems.\n- Hana is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Valencia", "2": "Oslo", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-540", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 30 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-56 was issued Sunday 12 November 2023. Covered classes are contractor / team lead / field technician / employee / vendor; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region south, from 14 December 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nNorthwind Systems | decision file 79786 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 79786: Mei Silva, role=team lead, region=coastal. Event date 10 July 2026; request received 16 September 2026; claimed amount $1,401. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-541", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nHelios Logistics | decision file 29136 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role field technician, beginning 13 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region south, from 24 April 2024 onward.\n\nGoverning document MAN-31 was issued Tuesday 23 May 2023. Covered classes are regional manager / vendor / field technician / intern / contractor / team lead; other roles are outside scope.\n\nCASE 29136: Mateo Silva, role=field technician, region=coastal. Event date 28 May 2026; request received 03 August 2026; claimed amount $1,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-542", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $6,500 for role field technician, beginning 12 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nSummit Energy | decision file 59903 | service credit | consolidated rule pack\n\nGoverning document MAN-69 was issued Friday 06 January 2023. Covered classes are vendor / intern / contractor; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region south, from 11 July 2023 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 59903: Callum Ames, role=contractor, region=east. Event date 22 September 2023; request received 10 November 2023; claimed amount $4,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-543", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-12 was issued Tuesday 28 March 2023. Covered classes are intern / employee / field technician; other roles are outside scope.\n\nBeacon Insurance | decision file 83719 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region central, from 03 February 2024 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role intern, beginning 09 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 83719: Felix Novak, role=regional manager, region=north. Event date 18 May 2025; request received 08 June 2025; claimed amount $3,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-544", "family": "intent", "state": "New travel ticket, customer message:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "reports lost baggage", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-545", "family": "policy", "state": "Lattice Analytics | decision file 23439 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region east, from 28 June 2024 onward.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document PROC-87 was issued Sunday 16 July 2023. Covered classes are employee / field technician / intern / team lead / regional manager / vendor; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role employee, beginning 21 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 23439: Zoya Ames, role=regional manager, region=east. Event date 25 April 2026; request received 01 June 2026; claimed amount $6,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-546", "family": "intent", "state": "New travel ticket, customer message:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "changes seat assignment", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-547", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong color sent on 87410 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant", "4": "wants the delivery address updated", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-548", "family": "policy", "state": "A manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 19215 | equipment warranty | consolidated rule pack\n\nGoverning document POL-34 was issued Monday 13 March 2023. Covered classes are vendor / team lead / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region east, from 08 November 2023 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $9,500 for role intern, beginning 26 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 19215: Yuki Silva, role=contractor, region=south. Event date 14 May 2024; request received 28 May 2024; claimed amount $3,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-549", "family": "intent", "state": "New support ticket, customer message:\n\"I moved — update delivery for 44527\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "asks where an existing order is", "4": "reports an item arrived broken", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-550", "family": "intent", "state": "A user sent this message to the travel desk:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "cancels a booking", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-551", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $700 for region coastal, from 13 August 2023 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,000 for role intern, beginning 22 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-76 was issued Sunday 12 March 2023. Covered classes are contractor / team lead / employee / field technician / vendor; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nAtlas Freight | decision file 10649 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 10649: Omar Okafor, role=team lead, region=north. Event date 08 May 2024; request received 06 August 2024; claimed amount $1,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-552", "family": "policy", "state": "Cedar Retail Group | decision file 76231 | equipment warranty | consolidated rule pack\n\nGoverning document POL-80 was issued Sunday 22 October 2023. Covered classes are intern / employee / contractor / vendor / regional manager; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region south, from 31 July 2024 onward.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 27 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 76231: Mara Ames, role=employee, region=north. Event date 13 June 2026; request received 04 August 2026; claimed amount $1,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-553", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong address on order 56885, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-554", "family": "intent", "state": "Incoming travel request via email:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-555", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena reports directly to Leila.\n- Leila reports directly to Stefan.\n- Pablo reports directly to Priya.\n- The headquarters of Helios Logistics is in Porto.\n- Dmitri reports directly to Hana.\n- The headquarters of Lattice Analytics is in Lyon.\n- Stefan is employed by Lattice Analytics.\n- Leila is employed by Atlas Freight.\n- Mateo reports directly to Bruno.\n- Bruno is employed by Cedar Retail Group.\n- Pablo is employed by Cobalt Health.\n- Elena is employed by Helios Logistics.\n- Stefan reports directly to Pablo.\n- Hana reports directly to Mateo.\n- Dmitri is employed by Lattice Analytics.\n- Priya is employed by Cedar Retail Group.\n- The headquarters of Cobalt Health is in Ghent.\n- The headquarters of Atlas Freight is in Valencia.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Mateo is employed by Lattice Analytics.\n- Hana is employed by Cedar Retail Group.\n- Priya reports directly to Dmitri.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Austin", "2": "Tallinn", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-556", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region coastal, from 31 May 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $4,200 for role field technician, beginning 23 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-43 was issued Monday 24 July 2023. Covered classes are regional manager / employee / vendor / contractor / field technician / team lead; other roles are outside scope.\n\nVantage Air | decision file 42810 | vendor onboarding | consolidated rule pack\n\nCASE 42810: Mateo Novak, role=regional manager, region=north. Event date 14 July 2026; request received 11 August 2026; claimed amount $2,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-557", "family": "policy", "state": "A2 changes the limit to $14,000 for role field technician, beginning 31 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nGoverning document PROC-21 was issued Wednesday 09 August 2023. Covered classes are employee / vendor / field technician / intern / regional manager; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region north, from 09 August 2024 onward.\n\nNorthwind Systems | decision file 21493 | relocation assistance | consolidated rule pack\n\nCASE 21493: Mateo Tan, role=intern, region=coastal. Event date 29 August 2024; request received 12 October 2024; claimed amount $14,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-558", "family": "intent", "state": "New support ticket, customer message:\n\"Please cancel order 92517 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-559", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia is employed by Summit Energy.\n- Yuki is employed by Summit Energy.\n- The headquarters of Northwind Systems is in Valencia.\n- The headquarters of Summit Energy is in Valencia.\n- Callum is employed by Helios Logistics.\n- Bruno is employed by Cobalt Health.\n- Amara reports directly to Lucia.\n- The headquarters of Atlas Freight is in Tallinn.\n- Amara is employed by Atlas Freight.\n- The headquarters of Cobalt Health is in Cork.\n- Bruno reports directly to Callum.\n- Mateo is employed by Helios Logistics.\n- Sofia reports directly to Amara.\n- Mara reports directly to Bruno.\n- Sofia is employed by Northwind Systems.\n- The headquarters of Helios Logistics is in Bergen.\n- Stefan reports directly to Sofia.\n- Lucia reports directly to Mara.\n- Mateo reports directly to Stefan.\n- Yuki reports directly to Mateo.\n- Stefan is employed by Northwind Systems.\n- Mara is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Valencia", "2": "Ghent", "3": "Turku"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-560", "family": "intent", "state": "Incoming travel request via email:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "reports lost baggage", "3": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-561", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $1,600 for region central, from 17 November 2023 onward.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $4,200 for role intern, beginning 09 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-28 was issued Tuesday 25 April 2023. Covered classes are contractor / vendor / employee / team lead / field technician / intern; other roles are outside scope.\n\nAtlas Freight | decision file 45973 | service credit | consolidated rule pack\n\nCASE 45973: Priya Novak, role=team lead, region=coastal. Event date 08 January 2025; request received 20 February 2025; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-562", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role vendor, beginning 31 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 33259 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region south, from 04 July 2024 onward.\n\nGoverning document PROC-63 was issued Monday 28 August 2023. Covered classes are employee / contractor / field technician; other roles are outside scope.\n\nCASE 33259: Yuki Silva, role=vendor, region=coastal. Event date 04 May 2026; request received 24 May 2026; claimed amount $7,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-563", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $3,200 for region coastal, from 21 March 2024 onward.\n\nSummit Energy | decision file 80483 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role intern, beginning 12 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-78 was issued Friday 08 September 2023. Covered classes are team lead / regional manager / contractor / intern / field technician; other roles are outside scope.\n\nCASE 80483: Felix Ames, role=vendor, region=north. Event date 12 June 2026; request received 17 August 2026; claimed amount $6,149. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-564", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $2,200 for region south, from 15 May 2025 onward.\n\nSummit Energy | decision file 35256 | service credit | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nGoverning document PROC-47 was issued Wednesday 17 April 2024. Covered classes are contractor / team lead / intern / vendor; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 10 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 35256: Sofia Silva, role=team lead, region=north. Event date 06 February 2026; request received 08 May 2026; claimed amount $1,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-565", "family": "intent", "state": "New support ticket, customer message:\n\"Don't need the item anymore — cancel order 47273\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-566", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila reports directly to Callum.\n- Zoya is employed by Pinnacle Software.\n- Zoya reports directly to Pablo.\n- Callum is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Bergen.\n- Pablo is employed by Atlas Freight.\n- Dmitri is employed by Cobalt Health.\n- Callum reports directly to Felix.\n- Omar is employed by Lattice Analytics.\n- Pablo reports directly to Lucia.\n- Lucia is employed by Cobalt Health.\n- The headquarters of Lattice Analytics is in Bergen.\n- The headquarters of Pinnacle Software is in Bergen.\n- Felix reports directly to Omar.\n- Priya reports directly to Dmitri.\n- Felix is employed by Beacon Insurance.\n- Omar reports directly to Zoya.\n- Lucia reports directly to Priya.\n- Leila is employed by Atlas Freight.\n- Priya is employed by Atlas Freight.\n- The headquarters of Beacon Insurance is in Nagoya.\n- The headquarters of Atlas Freight is in Leeds.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Zoya's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Bergen", "2": "Nagoya", "3": "Oslo"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-567", "family": "policy", "state": "A2 changes the limit to $1,300 for role vendor, beginning 17 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-56 was issued Thursday 21 September 2023. Covered classes are intern / vendor / team lead / employee / regional manager / contractor; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nNorthwind Systems | decision file 12613 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region west, from 01 July 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 12613: Mateo Silva, role=vendor, region=south. Event date 22 May 2024; request received 21 August 2024; claimed amount $1,901. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-568", "family": "policy", "state": "A2 changes the limit to $2,000 for role employee, beginning 01 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-54 was issued Monday 25 September 2023. Covered classes are regional manager / contractor / vendor / team lead / employee; other roles are outside scope.\n\nMeridian Bank | decision file 39478 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region east, from 20 July 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 39478: Hana Ames, role=employee, region=coastal. Event date 07 August 2026; request received 12 September 2026; claimed amount $4,149. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-569", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "reports lost baggage", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-570", "family": "policy", "state": "A2 changes the limit to $2,800 for role employee, beginning 21 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-46 was issued Sunday 13 August 2023. Covered classes are regional manager / contractor / team lead / field technician / intern; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region central, from 23 February 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 99878 | relocation assistance | consolidated rule pack\n\nCASE 99878: Ingrid Silva, role=intern, region=east. Event date 23 October 2025; request received 22 November 2025; claimed amount $2,949. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-571", "family": "intent", "state": "Incoming travel request via email:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "asks flight status", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-572", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $3,200 for region south, from 07 November 2023 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document PROC-90 was issued Wednesday 22 February 2023. Covered classes are contractor / vendor / intern / regional manager / field technician / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 26978 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role employee, beginning 12 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 26978: Tobias Ames, role=team lead, region=west. Event date 24 November 2025; request received 22 December 2025; claimed amount $3,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-573", "family": "intent", "state": "A user sent this message to the travel desk:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "cancels a booking", "3": "reports lost baggage", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-574", "family": "intent", "state": "A user sent this message to the support desk:\n\"Tracking for 34329 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-575", "family": "policy", "state": "Pinnacle Software | decision file 47117 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role field technician, beginning 26 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region east, from 22 February 2024 onward.\n\nGoverning document POL-62 was issued Friday 09 June 2023. Covered classes are field technician / contractor / team lead; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 47117: Aisha Tan, role=intern, region=south. Event date 08 June 2025; request received 29 June 2025; claimed amount $2,401. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-576", "family": "intent", "state": "New travel ticket, customer message:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "reports lost baggage", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-577", "family": "intent", "state": "New support ticket, customer message:\n\"Want my money back for 77050\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-578", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "asks flight status", "3": "reports lost baggage", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-579", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region west, from 31 August 2023 onward.\n\nA2 changes the limit to $4,200 for role team lead, beginning 05 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-88 was issued Wednesday 01 February 2023. Covered classes are field technician / intern / vendor / employee / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 52237 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 52237: Leila Okafor, role=intern, region=north. Event date 21 September 2024; request received 11 January 2025; claimed amount $1,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-580", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya reports directly to Mara.\n- Mara reports directly to Kenji.\n- The headquarters of Meridian Bank is in Oslo.\n- Kenji is employed by Atlas Freight.\n- Lucia is employed by Meridian Bank.\n- Pablo is employed by Meridian Bank.\n- The headquarters of Northwind Systems is in Nagoya.\n- Ingrid reports directly to Lucia.\n- Lucia reports directly to Zoya.\n- Aisha reports directly to Callum.\n- Aisha is employed by Summit Energy.\n- The headquarters of Atlas Freight is in Bergen.\n- Pablo reports directly to Ingrid.\n- Kenji reports directly to Felix.\n- Zoya is employed by Atlas Freight.\n- Callum reports directly to Pablo.\n- Mara is employed by Northwind Systems.\n- Felix is employed by Vantage Air.\n- The headquarters of Vantage Air is in Ghent.\n- Ingrid is employed by Vantage Air.\n- The headquarters of Summit Energy is in Cork.\n- Callum is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Nagoya", "2": "Cork", "3": "Leeds"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-581", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region south, from 14 September 2024 onward.\n\nA2 changes the limit to $1,300 for role intern, beginning 15 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-92 was issued Monday 28 August 2023. Covered classes are contractor / employee / regional manager / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 15476 | service credit | consolidated rule pack\n\nCASE 15476: Zoya Berg, role=intern, region=south. Event date 13 September 2026; request received 07 October 2026; claimed amount $1,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-582", "family": "policy", "state": "Governing document MAN-22 was issued Friday 10 March 2023. Covered classes are vendor / team lead / intern / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $9,500 for role team lead, beginning 02 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region east, from 07 January 2024 onward.\n\nSummit Energy | decision file 35846 | vendor onboarding | consolidated rule pack\n\nCASE 35846: Lucia Okafor, role=regional manager, region=east. Event date 02 November 2023; request received 23 January 2024; claimed amount $9,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-583", "family": "intent", "state": "Incoming support request via email:\n\"Order 24297 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-584", "family": "policy", "state": "Beacon Insurance | decision file 25635 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document PROC-79 was issued Tuesday 17 October 2023. Covered classes are contractor / team lead / field technician / vendor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role contractor, beginning 16 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region east, from 13 May 2024 onward.\n\nCASE 25635: Priya Novak, role=team lead, region=coastal. Event date 30 November 2025; request received 01 March 2026; claimed amount $9,751. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-585", "family": "policy", "state": "A2 changes the limit to $800 for role regional manager, beginning 10 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-74 was issued Friday 05 January 2024. Covered classes are contractor / intern / field technician / regional manager / employee / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 35417 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region west, from 10 May 2024 onward.\n\nCASE 35417: Mateo Ames, role=field technician, region=west. Event date 16 October 2025; request received 15 December 2025; claimed amount $2,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-586", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Beacon Insurance is in Valencia.\n- Lucia is employed by Helios Logistics.\n- Hana is employed by Helios Logistics.\n- Kenji reports directly to Amara.\n- Kenji is employed by Atlas Freight.\n- Sofia is employed by Ironwood Manufacturing.\n- Priya reports directly to Jonas.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Sofia reports directly to Zoya.\n- The headquarters of Atlas Freight is in Porto.\n- Ravi is employed by Helios Logistics.\n- Zoya is employed by Meridian Bank.\n- The headquarters of Helios Logistics is in Austin.\n- Hana reports directly to Kenji.\n- Jonas is employed by Helios Logistics.\n- Amara is employed by Beacon Insurance.\n- Ravi reports directly to Hana.\n- Amara reports directly to Lucia.\n- Priya is employed by Ironwood Manufacturing.\n- Lucia reports directly to Priya.\n- Zoya reports directly to Ravi.\n- The headquarters of Meridian Bank is in Cork.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Turku", "2": "Porto", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-587", "family": "policy", "state": "Governing document PROC-14 was issued Sunday 24 December 2023. Covered classes are vendor / intern / regional manager / field technician / team lead; other roles are outside scope.\n\nSummit Energy | decision file 83447 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region east, from 16 May 2024 onward.\n\nA2 changes the limit to $9,500 for role vendor, beginning 30 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 83447: Aisha Berg, role=contractor, region=central. Event date 13 March 2025; request received 12 April 2025; claimed amount $4,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-588", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $5,000 for region north, from 29 June 2024 onward.\n\nA2 changes the limit to $2,000 for role contractor, beginning 26 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nIronwood Manufacturing | decision file 47242 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-60 was issued Friday 26 January 2024. Covered classes are regional manager / contractor / vendor / field technician; other roles are outside scope.\n\nCASE 47242: Nadia Tan, role=intern, region=coastal. Event date 07 November 2026; request received 14 January 2027; claimed amount $901. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-589", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $5,000 for region east, from 17 August 2024 onward.\n\nHelios Logistics | decision file 94382 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nGoverning document PROC-28 was issued Thursday 28 December 2023. Covered classes are field technician / contractor / employee / intern; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role field technician, beginning 06 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 94382: Priya Tan, role=team lead, region=central. Event date 26 October 2025; request received 31 January 2026; claimed amount $4,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-590", "family": "policy", "state": "Atlas Freight | decision file 76814 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role field technician, beginning 23 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-77 was issued Wednesday 02 August 2023. Covered classes are field technician / vendor / intern; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region west, from 21 November 2023 onward.\n\nCASE 76814: Omar Tan, role=regional manager, region=east. Event date 01 June 2024; request received 16 June 2024; claimed amount $3,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-591", "family": "policy", "state": "Meridian Bank | decision file 52131 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region central, from 04 October 2023 onward.\n\nA2 changes the limit to $2,000 for role employee, beginning 05 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-80 was issued Thursday 29 June 2023. Covered classes are regional manager / intern / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 52131: Mei Novak, role=field technician, region=west. Event date 14 March 2026; request received 14 April 2026; claimed amount $1,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-592", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $700 for region south, from 29 January 2025 onward.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 08 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 75047 | service credit | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document PROC-84 was issued Friday 15 March 2024. Covered classes are team lead / regional manager / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 75047: Mateo Ames, role=employee, region=south. Event date 24 October 2026; request received 31 December 2026; claimed amount $14,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-593", "family": "policy", "state": "Governing document MAN-96 was issued Thursday 21 December 2023. Covered classes are employee / regional manager / team lead / intern; other roles are outside scope.\n\nLattice Analytics | decision file 79954 | data export review | consolidated rule pack\n\nA2 changes the limit to $2,000 for role team lead, beginning 04 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region central, from 01 October 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 79954: Callum Berg, role=contractor, region=central. Event date 03 December 2026; request received 17 December 2026; claimed amount $901. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-594", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $2,200 for region north, from 28 March 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nSummit Energy | decision file 25893 | service credit | consolidated rule pack\n\nGoverning document MAN-71 was issued Tuesday 12 September 2023. Covered classes are contractor / team lead / vendor / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role intern, beginning 12 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 25893: Jonas Ames, role=regional manager, region=north. Event date 14 July 2024; request received 29 August 2024; claimed amount $2,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-595", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong color sent on 13676 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants a different size/color/variant", "2": "wants to cancel a placed order", "3": "asks where an existing order is", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-596", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 66088 | data export review | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region north, from 13 July 2024 onward.\n\nA2 changes the limit to $800 for role employee, beginning 19 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-99 was issued Wednesday 09 August 2023. Covered classes are intern / contractor / field technician / team lead / vendor / regional manager; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 66088: Stefan Tan, role=contractor, region=south. Event date 08 September 2026; request received 06 November 2026; claimed amount $2,949. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-597", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region central, from 30 June 2024 onward.\n\nGoverning document STD-43 was issued Saturday 10 June 2023. Covered classes are team lead / field technician / intern / vendor / employee / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role contractor, beginning 18 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 36020 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 36020: Aisha Okafor, role=intern, region=central. Event date 06 February 2026; request received 06 March 2026; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-598", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $1,600 for region east, from 31 December 2023 onward.\n\nGoverning document PROC-16 was issued Thursday 22 June 2023. Covered classes are contractor / employee / team lead / intern / regional manager / field technician; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role field technician, beginning 07 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nAtlas Freight | decision file 88323 | vendor onboarding | consolidated rule pack\n\nCASE 88323: Ravi Berg, role=intern, region=coastal. Event date 05 April 2025; request received 27 May 2025; claimed amount $1,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-599", "family": "policy", "state": "A2 changes the limit to $6,500 for role regional manager, beginning 13 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region east, from 28 April 2024 onward.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nGoverning document POL-62 was issued Friday 12 May 2023. Covered classes are field technician / employee / vendor / intern / team lead; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nLattice Analytics | decision file 58656 | relocation assistance | consolidated rule pack\n\nCASE 58656: Leila Novak, role=intern, region=east. Event date 24 March 2025; request received 15 May 2025; claimed amount $1,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-600", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $7,500 for region east, from 08 January 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-35 was issued Monday 20 February 2023. Covered classes are team lead / regional manager / vendor / intern / field technician; other roles are outside scope.\n\nIronwood Manufacturing | decision file 96390 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role vendor, beginning 10 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 96390: Kenji Novak, role=intern, region=north. Event date 08 August 2025; request received 12 September 2025; claimed amount $6,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-601", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong address on order 92757, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-602", "family": "policy", "state": "Pinnacle Software | decision file 27311 | service credit | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region central, from 13 December 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role employee, beginning 25 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nGoverning document STD-71 was issued Thursday 20 April 2023. Covered classes are vendor / employee / intern / contractor / field technician / team lead; other roles are outside scope.\n\nCASE 27311: Nadia Berg, role=intern, region=north. Event date 27 January 2024; request received 26 April 2024; claimed amount $7,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-603", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCobalt Health | decision file 83365 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-77 was issued Wednesday 26 April 2023. Covered classes are vendor / regional manager / team lead / contractor / employee; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 10 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region coastal, from 18 August 2023 onward.\n\nCASE 83365: Hana Okafor, role=regional manager, region=north. Event date 16 December 2024; request received 13 January 2025; claimed amount $1,449. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-604", "family": "policy", "state": "Cobalt Health | decision file 20490 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role field technician, beginning 09 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region central, from 04 January 2024 onward.\n\nGoverning document STD-77 was issued Saturday 14 January 2023. Covered classes are contractor / field technician / team lead / intern; other roles are outside scope.\n\nCASE 20490: Felix Ames, role=vendor, region=west. Event date 19 January 2025; request received 25 February 2025; claimed amount $6,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-605", "family": "intent", "state": "Incoming travel request via email:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "cancels a booking", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-606", "family": "policy", "state": "A2 changes the limit to $2,000 for role contractor, beginning 23 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-58 was issued Saturday 09 December 2023. Covered classes are vendor / intern / field technician; other roles are outside scope.\n\nLattice Analytics | decision file 90115 | service credit | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region central, from 20 March 2024 onward.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 90115: Zoya Tan, role=regional manager, region=south. Event date 03 May 2026; request received 08 August 2026; claimed amount $11,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-607", "family": "intent", "state": "New support ticket, customer message:\n\"Please cancel order 55196 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-608", "family": "intent", "state": "Incoming travel request via email:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "changes seat assignment", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-609", "family": "intent", "state": "A user sent this message to the support desk:\n\"Want my money back for 91494\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "asks where an existing order is", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-610", "family": "intent", "state": "New travel ticket, customer message:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "changes seat assignment", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-611", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "changes seat assignment", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-612", "family": "multihop", "state": "Corporate registry excerpt:\n- Aisha is employed by Helios Logistics.\n- Amara is employed by Meridian Bank.\n- Callum is employed by Lattice Analytics.\n- Sofia is employed by Helios Logistics.\n- Amara reports directly to Stefan.\n- Mara reports directly to Sofia.\n- Stefan reports directly to Leila.\n- The headquarters of Beacon Insurance is in Valencia.\n- Leila is employed by Meridian Bank.\n- Callum reports directly to Aisha.\n- Mara is employed by Lattice Analytics.\n- The headquarters of Meridian Bank is in Oslo.\n- The headquarters of Helios Logistics is in Lyon.\n- Aisha reports directly to Mara.\n- Sofia reports directly to Elena.\n- Elena is employed by Meridian Bank.\n- The headquarters of Vantage Air is in Nagoya.\n- Leila reports directly to Tobias.\n- Stefan is employed by Lattice Analytics.\n- Tobias is employed by Lattice Analytics.\n- The headquarters of Lattice Analytics is in Oslo.\n- Tobias reports directly to Callum.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Porto", "2": "Austin", "3": "Ghent"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-613", "family": "intent", "state": "A user sent this message to the travel desk:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-614", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Atlas Freight is in Oslo.\n- The headquarters of Pinnacle Software is in Austin.\n- Pablo reports directly to Kenji.\n- Kenji is employed by Cedar Retail Group.\n- Sofia reports directly to Aisha.\n- Callum is employed by Atlas Freight.\n- Lucia is employed by Vantage Air.\n- Lucia reports directly to Pablo.\n- Mei is employed by Pinnacle Software.\n- Hana is employed by Pinnacle Software.\n- Sofia is employed by Pinnacle Software.\n- The headquarters of Summit Energy is in Tallinn.\n- Mei reports directly to Hana.\n- Pablo is employed by Atlas Freight.\n- Bruno is employed by Cedar Retail Group.\n- Hana reports directly to Callum.\n- The headquarters of Cedar Retail Group is in Tallinn.\n- The headquarters of Vantage Air is in Cork.\n- Aisha reports directly to Mei.\n- Kenji reports directly to Bruno.\n- Aisha is employed by Atlas Freight.\n- Callum reports directly to Lucia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Austin", "2": "Oslo", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-615", "family": "policy", "state": "Pinnacle Software | decision file 16327 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region north, from 20 November 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 15 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document POL-43 was issued Sunday 25 February 2024. Covered classes are regional manager / intern / team lead; other roles are outside scope.\n\nCASE 16327: Sofia Berg, role=regional manager, region=north. Event date 25 December 2024; request received 16 January 2025; claimed amount $3,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-616", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document MAN-89 was issued Tuesday 05 September 2023. Covered classes are regional manager / vendor / contractor / employee / intern / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role intern, beginning 05 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 34797 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region north, from 01 August 2024 onward.\n\nCASE 34797: Tessa Okafor, role=regional manager, region=south. Event date 22 August 2024; request received 14 October 2024; claimed amount $15,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-617", "family": "policy", "state": "Governing document STD-51 was issued Tuesday 07 February 2023. Covered classes are team lead / employee / field technician / contractor / intern; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 07 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region west, from 09 June 2023 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nVantage Air | decision file 52316 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 52316: Omar Okafor, role=field technician, region=south. Event date 25 March 2026; request received 10 April 2026; claimed amount $1,300. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-618", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document MAN-27 was issued Monday 17 July 2023. Covered classes are intern / team lead / employee / vendor; other roles are outside scope.\n\nLattice Analytics | decision file 87797 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region south, from 29 July 2024 onward.\n\nA2 changes the limit to $14,000 for role team lead, beginning 18 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 87797: Amara Ames, role=employee, region=north. Event date 14 January 2026; request received 28 January 2026; claimed amount $4,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-619", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region south, from 11 April 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document MAN-16 was issued Sunday 22 October 2023. Covered classes are vendor / contractor / team lead / regional manager / field technician / employee; other roles are outside scope.\n\nVantage Air | decision file 60002 | service credit | consolidated rule pack\n\nA2 changes the limit to $6,500 for role field technician, beginning 02 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 60002: Leila Okafor, role=field technician, region=north. Event date 13 March 2025; request received 02 April 2025; claimed amount $3,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-620", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $4,200 for role contractor, beginning 27 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-59 was issued Sunday 08 January 2023. Covered classes are employee / contractor / intern / field technician; other roles are outside scope.\n\nPinnacle Software | decision file 82721 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region west, from 06 May 2023 onward.\n\nCASE 82721: Priya Silva, role=team lead, region=south. Event date 16 May 2024; request received 13 June 2024; claimed amount $700. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-621", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role vendor, beginning 27 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-58 was issued Saturday 30 September 2023. Covered classes are field technician / intern / team lead / regional manager / vendor / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region west, from 05 June 2024 onward.\n\nMeridian Bank | decision file 15265 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 15265: Callum Okafor, role=contractor, region=north. Event date 28 February 2026; request received 30 April 2026; claimed amount $699. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-622", "family": "policy", "state": "A2 changes the limit to $9,500 for role employee, beginning 07 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document STD-90 was issued Saturday 20 April 2024. Covered classes are employee / vendor / regional manager / contractor / team lead; other roles are outside scope.\n\nAtlas Freight | decision file 30214 | data export review | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region coastal, from 31 January 2025 onward.\n\nCASE 30214: Mateo Ames, role=vendor, region=south. Event date 01 December 2024; request received 31 January 2025; claimed amount $5,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-623", "family": "policy", "state": "A manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nAtlas Freight | decision file 40625 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region south, from 19 January 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-45 was issued Thursday 05 January 2023. Covered classes are field technician / team lead / intern / regional manager; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role employee, beginning 28 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 40625: Mei Okafor, role=intern, region=coastal. Event date 02 December 2024; request received 16 March 2025; claimed amount $7,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-624", "family": "policy", "state": "A2 changes the limit to $9,500 for role team lead, beginning 21 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 56458 | service credit | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region east, from 12 March 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document PROC-76 was issued Saturday 15 July 2023. Covered classes are intern / employee / field technician / vendor / regional manager; other roles are outside scope.\n\nCASE 56458: Hana Okafor, role=field technician, region=west. Event date 23 April 2024; request received 21 June 2024; claimed amount $9,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-625", "family": "intent", "state": "A user sent this message to the support desk:\n\"Cancel my order 77403, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-626", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role team lead, beginning 27 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region south, from 15 December 2024 onward.\n\nGoverning document POL-28 was issued Wednesday 03 April 2024. Covered classes are team lead / vendor / regional manager / contractor / field technician / employee; other roles are outside scope.\n\nMeridian Bank | decision file 13928 | service credit | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 13928: Omar Okafor, role=field technician, region=south. Event date 20 July 2025; request received 03 September 2025; claimed amount $2,599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-627", "family": "intent", "state": "A user sent this message to the support desk:\n\"The product broke — refund 27753 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-628", "family": "intent", "state": "New travel ticket, customer message:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "reports lost baggage", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-629", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cobalt Health is in Oslo.\n- The headquarters of Northwind Systems is in Leeds.\n- Nadia is employed by Ironwood Manufacturing.\n- Hana is employed by Beacon Insurance.\n- Kenji reports directly to Pablo.\n- Nadia reports directly to Omar.\n- Aisha is employed by Pinnacle Software.\n- Elena reports directly to Hana.\n- Priya reports directly to Dmitri.\n- Omar is employed by Ironwood Manufacturing.\n- Kenji is employed by Ironwood Manufacturing.\n- The headquarters of Pinnacle Software is in Austin.\n- The headquarters of Ironwood Manufacturing is in Porto.\n- Hana reports directly to Aisha.\n- Pablo reports directly to Elena.\n- Elena is employed by Ironwood Manufacturing.\n- Dmitri reports directly to Kenji.\n- Omar reports directly to Priya.\n- Pablo is employed by Pinnacle Software.\n- The headquarters of Beacon Insurance is in Cork.\n- Dmitri is employed by Beacon Insurance.\n- Priya is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Oslo", "2": "Austin", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-630", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region coastal, from 31 March 2024 onward.\n\nGoverning document PROC-78 was issued Friday 06 October 2023. Covered classes are contractor / regional manager / employee / vendor; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role intern, beginning 20 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 96091 | travel reimbursement | consolidated rule pack\n\nCASE 96091: Stefan Silva, role=contractor, region=south. Event date 02 February 2025; request received 02 May 2025; claimed amount $5,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-631", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "cancels a booking", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-632", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region south, from 12 September 2023 onward.\n\nSummit Energy | decision file 60631 | data export review | consolidated rule pack\n\nGoverning document POL-92 was issued Thursday 23 February 2023. Covered classes are field technician / intern / contractor / regional manager; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role intern, beginning 14 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 60631: Lucia Novak, role=team lead, region=south. Event date 17 January 2025; request received 17 April 2025; claimed amount $5,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-633", "family": "policy", "state": "Governing document MAN-16 was issued Wednesday 06 September 2023. Covered classes are employee / regional manager / team lead / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region south, from 27 June 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role employee, beginning 19 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nLattice Analytics | decision file 99984 | equipment warranty | consolidated rule pack\n\nCASE 99984: Callum Silva, role=regional manager, region=coastal. Event date 14 November 2024; request received 12 February 2025; claimed amount $8,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-634", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region west, from 31 May 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 75287 | data export review | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-16 was issued Thursday 25 May 2023. Covered classes are employee / team lead / vendor / field technician / contractor; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role vendor, beginning 05 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 75287: Zoya Silva, role=intern, region=south. Event date 05 December 2025; request received 04 January 2026; claimed amount $13,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-635", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $11,000 for region north, from 15 January 2025 onward.\n\nCedar Retail Group | decision file 65326 | service credit | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $4,200 for role intern, beginning 21 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-77 was issued Sunday 17 March 2024. Covered classes are regional manager / team lead / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCASE 65326: Ingrid Berg, role=team lead, region=coastal. Event date 05 December 2025; request received 06 March 2026; claimed amount $4,949. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-636", "family": "policy", "state": "Governing document PROC-30 was issued Monday 01 May 2023. Covered classes are regional manager / field technician / intern / employee / vendor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role field technician, beginning 07 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region central, from 21 October 2023 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nSummit Energy | decision file 47752 | travel reimbursement | consolidated rule pack\n\nCASE 47752: Ravi Okafor, role=regional manager, region=south. Event date 30 December 2023; request received 29 April 2024; claimed amount $8,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-637", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 24898 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "asks for money back on a purchase", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-638", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region coastal, from 06 June 2024 onward.\n\nGoverning document STD-89 was issued Tuesday 27 June 2023. Covered classes are vendor / contractor / employee / field technician / intern; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role employee, beginning 29 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 52395 | service credit | consolidated rule pack\n\nCASE 52395: Felix Ames, role=contractor, region=east. Event date 19 June 2026; request received 02 August 2026; claimed amount $1,351. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-639", "family": "policy", "state": "A2 changes the limit to $2,800 for role field technician, beginning 08 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 77406 | travel reimbursement | consolidated rule pack\n\nGoverning document STD-37 was issued Thursday 19 October 2023. Covered classes are contractor / regional manager / intern / employee / vendor / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region west, from 15 April 2024 onward.\n\nCASE 77406: Tessa Berg, role=vendor, region=coastal. Event date 08 April 2025; request received 14 July 2025; claimed amount $7,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-640", "family": "intent", "state": "Incoming support request via email:\n\"Don't need the item anymore — cancel order 84668\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-641", "family": "policy", "state": "A manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role field technician, beginning 06 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 23231 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-77 was issued Sunday 18 February 2024. Covered classes are regional manager / intern / field technician / vendor / team lead; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region south, from 29 December 2024 onward.\n\nCASE 23231: Tobias Ames, role=regional manager, region=east. Event date 06 July 2025; request received 04 October 2025; claimed amount $4,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-642", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 12 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 15734 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region south, from 26 January 2024 onward.\n\nGoverning document POL-63 was issued Saturday 27 May 2023. Covered classes are regional manager / field technician / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 15734: Sofia Novak, role=intern, region=central. Event date 11 November 2025; request received 16 February 2026; claimed amount $6,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-643", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $5,000 for region north, from 04 June 2024 onward.\n\nCobalt Health | decision file 61054 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $800 for role field technician, beginning 02 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-83 was issued Saturday 11 November 2023. Covered classes are intern / regional manager / employee / team lead / contractor / vendor; other roles are outside scope.\n\nCASE 61054: Felix Novak, role=team lead, region=central. Event date 20 May 2026; request received 23 June 2026; claimed amount $4,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-644", "family": "intent", "state": "Incoming travel request via email:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "changes seat assignment", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-645", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "reports lost baggage", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-646", "family": "intent", "state": "New support ticket, customer message:\n\"Order 94466 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "asks where an existing order is", "4": "asks for money back on a purchase", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-647", "family": "policy", "state": "Summit Energy | decision file 30513 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region east, from 08 December 2023 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role vendor, beginning 16 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-58 was issued Thursday 18 May 2023. Covered classes are team lead / regional manager / contractor; other roles are outside scope.\n\nCASE 30513: Leila Novak, role=vendor, region=coastal. Event date 13 August 2025; request received 25 November 2025; claimed amount $3,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-648", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "reports lost baggage", "3": "books airfare", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-649", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $2,200 for region coastal, from 11 September 2024 onward.\n\nA2 changes the limit to $2,000 for role employee, beginning 22 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nLattice Analytics | decision file 21699 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document PROC-50 was issued Wednesday 15 November 2023. Covered classes are intern / employee / vendor / field technician; other roles are outside scope.\n\nCASE 21699: Tessa Tan, role=employee, region=east. Event date 27 November 2026; request received 19 December 2026; claimed amount $1,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-650", "family": "policy", "state": "A2 changes the limit to $4,200 for role regional manager, beginning 03 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nGoverning document STD-30 was issued Thursday 15 February 2024. Covered classes are intern / employee / vendor / regional manager / field technician; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region central, from 27 October 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCedar Retail Group | decision file 60794 | vendor onboarding | consolidated rule pack\n\nCASE 60794: Dmitri Tan, role=regional manager, region=east. Event date 14 February 2026; request received 16 March 2026; claimed amount $11,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-651", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor is employed by Pinnacle Software.\n- Felix reports directly to Dmitri.\n- The headquarters of Pinnacle Software is in Nagoya.\n- Viktor reports directly to Felix.\n- Omar reports directly to Tobias.\n- Mateo reports directly to Lucia.\n- Dmitri is employed by Pinnacle Software.\n- Dmitri reports directly to Omar.\n- The headquarters of Summit Energy is in Porto.\n- Nadia reports directly to Hana.\n- The headquarters of Helios Logistics is in Cork.\n- Tobias reports directly to Mateo.\n- Tobias is employed by Helios Logistics.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Lucia reports directly to Nadia.\n- Omar is employed by Northwind Systems.\n- Felix is employed by Northwind Systems.\n- The headquarters of Northwind Systems is in Austin.\n- Hana is employed by Northwind Systems.\n- Nadia is employed by Helios Logistics.\n- Lucia is employed by Northwind Systems.\n- Mateo is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Bergen", "2": "Porto", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-652", "family": "intent", "state": "New travel ticket, customer message:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "books airfare", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-653", "family": "intent", "state": "A user sent this message to the support desk:\n\"The product broke — refund 57912 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-654", "family": "policy", "state": "A2 changes the limit to $4,200 for role intern, beginning 26 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region central, from 09 December 2023 onward.\n\nGoverning document POL-58 was issued Sunday 11 June 2023. Covered classes are vendor / employee / intern / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 71219 | data export review | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 71219: Hana Novak, role=team lead, region=west. Event date 27 February 2026; request received 13 April 2026; claimed amount $1,100. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-655", "family": "policy", "state": "A manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role intern, beginning 12 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-70 was issued Wednesday 20 December 2023. Covered classes are field technician / employee / vendor / intern / contractor / team lead; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nPinnacle Software | decision file 62234 | service credit | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region east, from 11 June 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 62234: Aisha Silva, role=regional manager, region=east. Event date 23 March 2026; request received 18 May 2026; claimed amount $2,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-656", "family": "intent", "state": "Incoming support request via email:\n\"Wrong color sent on 79232 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase", "4": "wants the delivery address updated", "5": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-657", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCobalt Health | decision file 37279 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $2,800 for role vendor, beginning 04 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-22 was issued Wednesday 04 January 2023. Covered classes are team lead / vendor / contractor / intern; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region east, from 27 June 2023 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 37279: Nadia Tan, role=employee, region=coastal. Event date 29 December 2023; request received 18 January 2024; claimed amount $2,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-658", "family": "policy", "state": "Pinnacle Software | decision file 27774 | service credit | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region east, from 13 August 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 26 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nGoverning document MAN-34 was issued Saturday 18 March 2023. Covered classes are vendor / regional manager / field technician / team lead / intern; other roles are outside scope.\n\nCASE 27774: Aisha Silva, role=field technician, region=east. Event date 23 March 2026; request received 21 June 2026; claimed amount $12,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-659", "family": "intent", "state": "Incoming support request via email:\n\"Want my money back for 95959\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "reports an item arrived broken", "4": "wants the delivery address updated", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-660", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $11,000 for region coastal, from 15 October 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 89236 | service credit | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-81 was issued Wednesday 08 February 2023. Covered classes are employee / field technician / vendor / team lead; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 13 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 89236: Nadia Berg, role=contractor, region=west. Event date 02 December 2025; request received 24 March 2026; claimed amount $2,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-661", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong address on order 49898, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "asks where an existing order is", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-662", "family": "multihop", "state": "Corporate registry excerpt:\n- Dmitri reports directly to Zoya.\n- The headquarters of Vantage Air is in Porto.\n- Yuki is employed by Beacon Insurance.\n- Callum reports directly to Yuki.\n- The headquarters of Lattice Analytics is in Valencia.\n- Nadia reports directly to Lucia.\n- Amara is employed by Vantage Air.\n- Zoya reports directly to Leila.\n- Leila is employed by Ironwood Manufacturing.\n- Lucia is employed by Ironwood Manufacturing.\n- Zoya is employed by Ironwood Manufacturing.\n- The headquarters of Beacon Insurance is in Valencia.\n- Lucia reports directly to Viktor.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Callum is employed by Vantage Air.\n- The headquarters of Meridian Bank is in Ghent.\n- Yuki reports directly to Nadia.\n- Nadia is employed by Meridian Bank.\n- Viktor is employed by Ironwood Manufacturing.\n- Dmitri is employed by Meridian Bank.\n- Viktor reports directly to Amara.\n- Leila reports directly to Callum.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Valencia", "2": "Nagoya", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-663", "family": "policy", "state": "A2 changes the limit to $9,500 for role field technician, beginning 02 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region central, from 03 March 2024 onward.\n\nSummit Energy | decision file 70991 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-38 was issued Wednesday 08 February 2023. Covered classes are field technician / contractor / regional manager / intern / team lead; other roles are outside scope.\n\nCASE 70991: Mei Tan, role=employee, region=east. Event date 30 January 2026; request received 26 March 2026; claimed amount $6,151. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-664", "family": "intent", "state": "Incoming travel request via email:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "asks flight status", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-665", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia reports directly to Zoya.\n- Elena reports directly to Nadia.\n- Mara reports directly to Lucia.\n- Hana reports directly to Tobias.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- Felix reports directly to Mateo.\n- The headquarters of Beacon Insurance is in Bergen.\n- The headquarters of Vantage Air is in Bergen.\n- Hana is employed by Cedar Retail Group.\n- Mateo is employed by Vantage Air.\n- Nadia is employed by Atlas Freight.\n- Tobias is employed by Beacon Insurance.\n- Mara is employed by Ironwood Manufacturing.\n- Elena is employed by Beacon Insurance.\n- Felix is employed by Beacon Insurance.\n- Lucia is employed by Atlas Freight.\n- The headquarters of Cedar Retail Group is in Nagoya.\n- Zoya is employed by Atlas Freight.\n- Zoya reports directly to Hana.\n- The headquarters of Atlas Freight is in Bergen.\n- Mateo reports directly to Mara.\n- Nadia reports directly to Felix.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Lyon", "2": "Porto", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-666", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $1,100 for region coastal, from 10 August 2024 onward.\n\nA2 changes the limit to $2,000 for role contractor, beginning 11 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-16 was issued Saturday 09 December 2023. Covered classes are vendor / intern / employee / contractor / team lead; other roles are outside scope.\n\nCedar Retail Group | decision file 32304 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCASE 32304: Viktor Okafor, role=field technician, region=west. Event date 19 July 2026; request received 24 September 2026; claimed amount $2,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-667", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 14212 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-668", "family": "policy", "state": "Meridian Bank | decision file 64518 | data export review | consolidated rule pack\n\nGoverning document STD-90 was issued Monday 30 October 2023. Covered classes are intern / field technician / employee / team lead / vendor; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region east, from 15 June 2024 onward.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role contractor, beginning 24 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 64518: Elena Tan, role=regional manager, region=north. Event date 03 October 2026; request received 18 January 2027; claimed amount $15,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-669", "family": "intent", "state": "A user sent this message to the travel desk:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "reports lost baggage", "3": "asks flight status", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-670", "family": "intent", "state": "Incoming support request via email:\n\"Wrong address on order 46981, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-671", "family": "policy", "state": "A2 changes the limit to $800 for role team lead, beginning 02 February 2026; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-99 was issued Tuesday 19 March 2024. Covered classes are employee / vendor / contractor / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region coastal, from 12 April 2025 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nIronwood Manufacturing | decision file 26701 | travel reimbursement | consolidated rule pack\n\nCASE 26701: Stefan Novak, role=employee, region=east. Event date 06 January 2025; request received 07 April 2025; claimed amount $11,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-672", "family": "intent", "state": "New support ticket, customer message:\n\"50943 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "reports an item arrived broken", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-673", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Meridian Bank is in Porto.\n- Nadia reports directly to Viktor.\n- Callum reports directly to Dmitri.\n- Bruno is employed by Meridian Bank.\n- Nadia is employed by Meridian Bank.\n- Stefan reports directly to Bruno.\n- Stefan is employed by Helios Logistics.\n- Mei is employed by Helios Logistics.\n- The headquarters of Beacon Insurance is in Valencia.\n- Omar reports directly to Stefan.\n- Hana is employed by Beacon Insurance.\n- Callum is employed by Meridian Bank.\n- Bruno reports directly to Callum.\n- The headquarters of Atlas Freight is in Oslo.\n- Dmitri reports directly to Hana.\n- The headquarters of Helios Logistics is in Nagoya.\n- Viktor is employed by Cedar Retail Group.\n- Hana reports directly to Nadia.\n- Mei reports directly to Omar.\n- Dmitri is employed by Helios Logistics.\n- The headquarters of Cedar Retail Group is in Austin.\n- Omar is employed by Cedar Retail Group.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Austin", "2": "Turku", "3": "Oslo"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-674", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "books airfare", "3": "asks flight status", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-675", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar reports directly to Ingrid.\n- Felix is employed by Ironwood Manufacturing.\n- Felix reports directly to Amara.\n- Amara reports directly to Omar.\n- Mara is employed by Meridian Bank.\n- Stefan is employed by Ironwood Manufacturing.\n- Elena reports directly to Felix.\n- Ravi reports directly to Hana.\n- Amara is employed by Pinnacle Software.\n- Ingrid reports directly to Ravi.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- The headquarters of Helios Logistics is in Leeds.\n- Mara reports directly to Stefan.\n- Stefan reports directly to Elena.\n- Elena is employed by Ironwood Manufacturing.\n- Hana is employed by Pinnacle Software.\n- Ravi is employed by Meridian Bank.\n- Omar is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Leeds.\n- The headquarters of Meridian Bank is in Austin.\n- The headquarters of Cedar Retail Group is in Oslo.\n- Ingrid is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Leeds", "2": "Ghent", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-676", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "cancels a booking", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-677", "family": "intent", "state": "New travel ticket, customer message:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "reports lost baggage", "3": "cancels a booking", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-678", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $3,200 for region south, from 20 February 2025 onward.\n\nGoverning document MAN-41 was issued Friday 05 April 2024. Covered classes are intern / field technician / contractor / employee / regional manager / vendor; other roles are outside scope.\n\nA2 changes the limit to $800 for role team lead, beginning 31 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nHelios Logistics | decision file 54425 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 54425: Yuki Ames, role=employee, region=south. Event date 29 June 2027; request received 13 July 2027; claimed amount $599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-679", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan is employed by Cedar Retail Group.\n- Ravi is employed by Cedar Retail Group.\n- Ingrid is employed by Cedar Retail Group.\n- The headquarters of Meridian Bank is in Ghent.\n- Dmitri reports directly to Stefan.\n- Stefan reports directly to Ingrid.\n- Viktor reports directly to Omar.\n- The headquarters of Helios Logistics is in Porto.\n- Ingrid reports directly to Viktor.\n- The headquarters of Summit Energy is in Nagoya.\n- Mei is employed by Northwind Systems.\n- The headquarters of Northwind Systems is in Valencia.\n- Priya reports directly to Zoya.\n- Dmitri is employed by Cedar Retail Group.\n- Omar is employed by Cedar Retail Group.\n- Viktor is employed by Cedar Retail Group.\n- Zoya reports directly to Ravi.\n- Zoya is employed by Meridian Bank.\n- Ravi reports directly to Mei.\n- Priya is employed by Cedar Retail Group.\n- Mei reports directly to Dmitri.\n- The headquarters of Cedar Retail Group is in Porto.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Ghent", "2": "Turku", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-680", "family": "policy", "state": "Governing document PROC-10 was issued Friday 07 April 2023. Covered classes are regional manager / field technician / employee / intern / vendor / team lead; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role intern, beginning 26 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region central, from 13 July 2023 onward.\n\nPinnacle Software | decision file 57187 | service credit | consolidated rule pack\n\nCASE 57187: Lucia Silva, role=employee, region=south. Event date 18 January 2024; request received 13 March 2024; claimed amount $2,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-681", "family": "multihop", "state": "Corporate registry excerpt:\n- Mateo is employed by Pinnacle Software.\n- Ingrid reports directly to Callum.\n- Sofia reports directly to Viktor.\n- Sofia is employed by Pinnacle Software.\n- Nadia reports directly to Felix.\n- Callum reports directly to Nadia.\n- The headquarters of Summit Energy is in Oslo.\n- The headquarters of Vantage Air is in Porto.\n- Jonas is employed by Summit Energy.\n- The headquarters of Cobalt Health is in Porto.\n- Zoya is employed by Summit Energy.\n- Viktor is employed by Ironwood Manufacturing.\n- Zoya reports directly to Jonas.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- The headquarters of Pinnacle Software is in Porto.\n- Callum is employed by Summit Energy.\n- Felix is employed by Summit Energy.\n- Felix reports directly to Sofia.\n- Ingrid is employed by Vantage Air.\n- Mateo reports directly to Zoya.\n- Viktor reports directly to Mateo.\n- Nadia is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Valencia", "2": "Tallinn", "3": "Turku"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-682", "family": "multihop", "state": "Corporate registry excerpt:\n- Priya reports directly to Jonas.\n- Jonas reports directly to Kenji.\n- Kenji reports directly to Nadia.\n- Yuki reports directly to Priya.\n- Nadia is employed by Northwind Systems.\n- The headquarters of Cobalt Health is in Austin.\n- Ingrid reports directly to Pablo.\n- Kenji is employed by Northwind Systems.\n- Callum is employed by Northwind Systems.\n- Leila is employed by Pinnacle Software.\n- The headquarters of Northwind Systems is in Austin.\n- The headquarters of Lattice Analytics is in Leeds.\n- The headquarters of Helios Logistics is in Cork.\n- Pablo is employed by Cobalt Health.\n- The headquarters of Pinnacle Software is in Valencia.\n- Ingrid is employed by Helios Logistics.\n- Leila reports directly to Ingrid.\n- Yuki is employed by Pinnacle Software.\n- Priya is employed by Northwind Systems.\n- Jonas is employed by Pinnacle Software.\n- Callum reports directly to Leila.\n- Pablo reports directly to Yuki.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Oslo", "2": "Lyon", "3": "Tallinn"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-683", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region east, from 20 October 2023 onward.\n\nGoverning document STD-87 was issued Saturday 15 April 2023. Covered classes are employee / vendor / intern / regional manager / field technician; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nHelios Logistics | decision file 22590 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $9,500 for role regional manager, beginning 14 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 22590: Zoya Berg, role=employee, region=east. Event date 17 March 2025; request received 07 April 2025; claimed amount $601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-684", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nMeridian Bank | decision file 73851 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region coastal, from 14 May 2024 onward.\n\nA2 changes the limit to $9,500 for role employee, beginning 27 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nGoverning document PROC-94 was issued Monday 11 December 2023. Covered classes are vendor / contractor / regional manager / employee / intern; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 73851: Tessa Silva, role=intern, region=north. Event date 03 March 2026; request received 01 May 2026; claimed amount $1,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-685", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document STD-41 was issued Saturday 18 November 2023. Covered classes are intern / employee / vendor / regional manager / team lead / field technician; other roles are outside scope.\n\nMeridian Bank | decision file 75450 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 21 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region central, from 07 December 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 75450: Mei Tan, role=intern, region=south. Event date 09 December 2026; request received 23 January 2027; claimed amount $2,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-686", "family": "policy", "state": "A manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCedar Retail Group | decision file 57849 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-63 was issued Wednesday 15 May 2024. Covered classes are regional manager / contractor / intern; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 14 December 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region south, from 30 April 2025 onward.\n\nCASE 57849: Mei Berg, role=intern, region=north. Event date 11 April 2025; request received 25 May 2025; claimed amount $1,849. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-687", "family": "intent", "state": "New travel ticket, customer message:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "cancels a booking", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-688", "family": "policy", "state": "A2 changes the limit to $4,200 for role field technician, beginning 18 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-14 was issued Saturday 01 July 2023. Covered classes are regional manager / intern / vendor; other roles are outside scope.\n\nHelios Logistics | decision file 46702 | service credit | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region south, from 08 May 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 46702: Tessa Okafor, role=employee, region=south. Event date 03 January 2026; request received 17 January 2026; claimed amount $1,600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-689", "family": "policy", "state": "Governing document POL-54 was issued Monday 17 April 2023. Covered classes are team lead / vendor / regional manager / field technician / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region north, from 31 July 2023 onward.\n\nA2 changes the limit to $1,300 for role contractor, beginning 26 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 23503 | service credit | consolidated rule pack\n\nCASE 23503: Stefan Silva, role=field technician, region=south. Event date 02 May 2026; request received 05 May 2026; claimed amount $6,149. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-690", "family": "intent", "state": "Incoming travel request via email:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "changes seat assignment", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-691", "family": "policy", "state": "A2 changes the limit to $4,200 for role contractor, beginning 24 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-39 was issued Tuesday 09 January 2024. Covered classes are vendor / employee / field technician; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 39040 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region west, from 04 January 2025 onward.\n\nCASE 39040: Callum Novak, role=regional manager, region=coastal. Event date 22 August 2024; request received 21 November 2024; claimed amount $4,949. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-692", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $700 for region east, from 21 January 2024 onward.\n\nNorthwind Systems | decision file 98066 | service credit | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-43 was issued Monday 03 April 2023. Covered classes are team lead / contractor / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role employee, beginning 14 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 98066: Hana Tan, role=team lead, region=north. Event date 30 May 2024; request received 18 September 2024; claimed amount $14,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-693", "family": "policy", "state": "Northwind Systems | decision file 36931 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $2,800 for role field technician, beginning 13 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region central, from 30 October 2024 onward.\n\nGoverning document POL-53 was issued Thursday 07 March 2024. Covered classes are field technician / intern / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 36931: Aisha Ames, role=field technician, region=coastal. Event date 24 January 2027; request received 07 April 2027; claimed amount $1,401. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-694", "family": "policy", "state": "Vantage Air | decision file 47962 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region west, from 07 August 2024 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nGoverning document PROC-44 was issued Friday 08 September 2023. Covered classes are employee / regional manager / contractor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 18 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 47962: Elena Silva, role=contractor, region=west. Event date 04 April 2026; request received 18 June 2026; claimed amount $11,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-695", "family": "policy", "state": "A2 changes the limit to $800 for role team lead, beginning 13 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 66087 | vendor onboarding | consolidated rule pack\n\nGoverning document POL-85 was issued Saturday 17 February 2024. Covered classes are intern / contractor / team lead / field technician / employee / regional manager; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $1,100 for region west, from 04 March 2025 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 66087: Nadia Okafor, role=field technician, region=north. Event date 26 August 2024; request received 15 December 2024; claimed amount $1,051. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-696", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "asks flight status", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-697", "family": "intent", "state": "Incoming support request via email:\n\"Wrong color sent on 76004 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-698", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 32082 | data export review | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region north, from 09 February 2024 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role contractor, beginning 15 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-64 was issued Friday 23 June 2023. Covered classes are employee / intern / field technician / team lead; other roles are outside scope.\n\nCASE 32082: Mara Berg, role=employee, region=north. Event date 10 February 2026; request received 12 April 2026; claimed amount $1,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-699", "family": "intent", "state": "A user sent this message to the travel desk:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "changes seat assignment", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-700", "family": "intent", "state": "Incoming travel request via email:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "reports lost baggage", "3": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-701", "family": "policy", "state": "A2 changes the limit to $2,800 for role team lead, beginning 12 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 46720 | equipment warranty | consolidated rule pack\n\nGoverning document PROC-46 was issued Monday 07 August 2023. Covered classes are team lead / vendor / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region central, from 21 November 2023 onward.\n\nCASE 46720: Priya Tan, role=field technician, region=coastal. Event date 03 March 2026; request received 17 March 2026; claimed amount $3,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-702", "family": "policy", "state": "Governing document STD-49 was issued Sunday 22 January 2023. Covered classes are contractor / vendor / field technician / employee / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role intern, beginning 24 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region north, from 30 September 2023 onward.\n\nBeacon Insurance | decision file 64244 | travel reimbursement | consolidated rule pack\n\nCASE 64244: Elena Okafor, role=employee, region=south. Event date 18 October 2025; request received 07 November 2025; claimed amount $9,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-703", "family": "policy", "state": "A manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCobalt Health | decision file 30051 | data export review | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $4,200 for role vendor, beginning 26 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region coastal, from 12 February 2024 onward.\n\nGoverning document MAN-77 was issued Tuesday 17 January 2023. Covered classes are contractor / employee / team lead / field technician / regional manager; other roles are outside scope.\n\nCASE 30051: Kenji Tan, role=regional manager, region=coastal. Event date 30 November 2024; request received 14 December 2024; claimed amount $4,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-704", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $1,600 for region coastal, from 20 December 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nLattice Analytics | decision file 54493 | service credit | consolidated rule pack\n\nA2 changes the limit to $800 for role contractor, beginning 23 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-93 was issued Tuesday 20 June 2023. Covered classes are vendor / team lead / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 54493: Callum Ames, role=field technician, region=coastal. Event date 18 February 2024; request received 09 March 2024; claimed amount $801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-705", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role employee, beginning 28 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region west, from 08 December 2024 onward.\n\nIronwood Manufacturing | decision file 39711 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document MAN-25 was issued Monday 08 April 2024. Covered classes are contractor / team lead / regional manager / vendor / employee / intern; other roles are outside scope.\n\nCASE 39711: Priya Silva, role=contractor, region=south. Event date 24 December 2026; request received 07 January 2027; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-706", "family": "intent", "state": "New support ticket, customer message:\n\"Can i exchange 96761 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "asks for money back on a purchase", "3": "reports an item arrived broken", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-707", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Summit Energy is in Lyon.\n- Callum reports directly to Tessa.\n- Callum is employed by Pinnacle Software.\n- Yuki is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Ghent.\n- The headquarters of Pinnacle Software is in Austin.\n- Aisha reports directly to Dmitri.\n- Tessa is employed by Cedar Retail Group.\n- Jonas is employed by Ironwood Manufacturing.\n- Tessa reports directly to Omar.\n- Dmitri reports directly to Jonas.\n- Jonas reports directly to Callum.\n- Lucia reports directly to Aisha.\n- Dmitri is employed by Ironwood Manufacturing.\n- Omar is employed by Pinnacle Software.\n- Omar reports directly to Elena.\n- Aisha is employed by Pinnacle Software.\n- Elena reports directly to Yuki.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- The headquarters of Helios Logistics is in Ghent.\n- Elena is employed by Pinnacle Software.\n- Lucia is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Austin", "2": "Lyon", "3": "Oslo"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-708", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias is employed by Lattice Analytics.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Aisha is employed by Helios Logistics.\n- The headquarters of Lattice Analytics is in Valencia.\n- Jonas is employed by Ironwood Manufacturing.\n- Omar reports directly to Mei.\n- Aisha reports directly to Mara.\n- Elena is employed by Ironwood Manufacturing.\n- The headquarters of Helios Logistics is in Leeds.\n- Omar is employed by Vantage Air.\n- Nadia is employed by Vantage Air.\n- Tobias reports directly to Aisha.\n- Mei is employed by Lattice Analytics.\n- Mara reports directly to Jonas.\n- Jonas reports directly to Nadia.\n- Zoya is employed by Lattice Analytics.\n- The headquarters of Pinnacle Software is in Nagoya.\n- Mara is employed by Pinnacle Software.\n- Mei reports directly to Tobias.\n- Zoya reports directly to Elena.\n- Nadia reports directly to Zoya.\n- The headquarters of Vantage Air is in Cork.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Ghent", "2": "Turku", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-709", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum is employed by Vantage Air.\n- Mateo reports directly to Tobias.\n- Tessa reports directly to Callum.\n- The headquarters of Lattice Analytics is in Valencia.\n- The headquarters of Vantage Air is in Leeds.\n- Bruno reports directly to Jonas.\n- Mateo is employed by Meridian Bank.\n- Bruno is employed by Vantage Air.\n- Jonas reports directly to Amara.\n- Jonas is employed by Atlas Freight.\n- Tobias is employed by Vantage Air.\n- The headquarters of Meridian Bank is in Ghent.\n- The headquarters of Atlas Freight is in Porto.\n- Callum reports directly to Lucia.\n- Dmitri is employed by Vantage Air.\n- Tessa is employed by Lattice Analytics.\n- Tobias reports directly to Bruno.\n- Lucia reports directly to Dmitri.\n- Lucia is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Dmitri reports directly to Mateo.\n- Amara is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Nagoya", "2": "Lyon", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-710", "family": "policy", "state": "A2 changes the limit to $2,800 for role intern, beginning 22 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region east, from 31 July 2023 onward.\n\nGoverning document STD-33 was issued Sunday 15 January 2023. Covered classes are intern / field technician / contractor / team lead / regional manager; other roles are outside scope.\n\nMeridian Bank | decision file 69869 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 69869: Mei Ames, role=field technician, region=south. Event date 13 April 2025; request received 27 April 2025; claimed amount $2,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-711", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Ghent.\n- The headquarters of Atlas Freight is in Valencia.\n- Elena is employed by Vantage Air.\n- Aisha reports directly to Yuki.\n- Yuki reports directly to Sofia.\n- Mara reports directly to Elena.\n- Tobias reports directly to Aisha.\n- Aisha is employed by Atlas Freight.\n- Elena reports directly to Callum.\n- Leila is employed by Cobalt Health.\n- The headquarters of Vantage Air is in Turku.\n- Yuki is employed by Cobalt Health.\n- Zoya reports directly to Tobias.\n- Mara is employed by Vantage Air.\n- Sofia reports directly to Mara.\n- The headquarters of Summit Energy is in Turku.\n- Leila reports directly to Zoya.\n- Tobias is employed by Cobalt Health.\n- Callum is employed by Cobalt Health.\n- Zoya is employed by Vantage Air.\n- Sofia is employed by Vantage Air.\n- The headquarters of Cobalt Health is in Austin.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Turku", "2": "Tallinn", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-712", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "asks flight status", "3": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-713", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nGoverning document PROC-45 was issued Monday 05 June 2023. Covered classes are regional manager / employee / intern; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region central, from 30 January 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nIronwood Manufacturing | decision file 92409 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $4,200 for role vendor, beginning 05 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 92409: Ingrid Okafor, role=team lead, region=west. Event date 22 May 2026; request received 21 July 2026; claimed amount $3,951. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-714", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 77145 | data export review | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $9,500 for role employee, beginning 08 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region west, from 11 March 2025 onward.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nGoverning document PROC-44 was issued Thursday 25 April 2024. Covered classes are employee / intern / vendor / field technician / team lead / regional manager; other roles are outside scope.\n\nCASE 77145: Elena Okafor, role=contractor, region=south. Event date 02 September 2025; request received 08 December 2025; claimed amount $2,701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-715", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $3,200 for region coastal, from 25 February 2025 onward.\n\nA2 changes the limit to $14,000 for role vendor, beginning 06 December 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCobalt Health | decision file 98655 | service credit | consolidated rule pack\n\nGoverning document MAN-13 was issued Sunday 24 March 2024. Covered classes are field technician / regional manager / vendor / contractor; other roles are outside scope.\n\nCASE 98655: Kenji Silva, role=regional manager, region=coastal. Event date 11 December 2025; request received 08 January 2026; claimed amount $3,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-716", "family": "multihop", "state": "Corporate registry excerpt:\n- Nadia reports directly to Mateo.\n- Nadia is employed by Helios Logistics.\n- Mateo is employed by Northwind Systems.\n- Lucia is employed by Ironwood Manufacturing.\n- Mateo reports directly to Tessa.\n- The headquarters of Beacon Insurance is in Lyon.\n- The headquarters of Cobalt Health is in Cork.\n- Felix is employed by Northwind Systems.\n- Lucia reports directly to Omar.\n- Tessa is employed by Ironwood Manufacturing.\n- The headquarters of Helios Logistics is in Leeds.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Omar is employed by Beacon Insurance.\n- Sofia is employed by Cobalt Health.\n- Pablo reports directly to Felix.\n- Dmitri is employed by Northwind Systems.\n- Sofia reports directly to Nadia.\n- Dmitri reports directly to Pablo.\n- The headquarters of Northwind Systems is in Ghent.\n- Pablo is employed by Helios Logistics.\n- Felix reports directly to Sofia.\n- Tessa reports directly to Lucia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Porto", "2": "Turku", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-717", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $11,000 for region coastal, from 24 August 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 26685 | vendor onboarding | consolidated rule pack\n\nGoverning document STD-94 was issued Tuesday 21 February 2023. Covered classes are regional manager / vendor / intern / team lead / field technician / contractor; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role employee, beginning 27 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 26685: Lucia Tan, role=team lead, region=north. Event date 17 January 2024; request received 06 February 2024; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-718", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cobalt Health is in Valencia.\n- The headquarters of Meridian Bank is in Bergen.\n- Amara is employed by Beacon Insurance.\n- Amara reports directly to Mara.\n- Ingrid reports directly to Tessa.\n- Mara is employed by Cobalt Health.\n- The headquarters of Beacon Insurance is in Porto.\n- Mei reports directly to Stefan.\n- Tessa reports directly to Nadia.\n- Callum reports directly to Amara.\n- Sofia reports directly to Ingrid.\n- Tessa is employed by Meridian Bank.\n- Callum is employed by Cobalt Health.\n- Ingrid is employed by Vantage Air.\n- Nadia reports directly to Callum.\n- The headquarters of Vantage Air is in Austin.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Mei is employed by Beacon Insurance.\n- Stefan is employed by Cobalt Health.\n- Nadia is employed by Beacon Insurance.\n- Mara reports directly to Mei.\n- Sofia is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Porto", "2": "Tallinn", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-719", "family": "multihop", "state": "Corporate registry excerpt:\n- Yuki reports directly to Priya.\n- The headquarters of Atlas Freight is in Porto.\n- Mateo is employed by Lattice Analytics.\n- Ravi reports directly to Yuki.\n- Omar reports directly to Mateo.\n- The headquarters of Cedar Retail Group is in Oslo.\n- The headquarters of Summit Energy is in Tallinn.\n- Mei reports directly to Hana.\n- Hana is employed by Meridian Bank.\n- Priya is employed by Cedar Retail Group.\n- Priya reports directly to Callum.\n- Hana reports directly to Omar.\n- Ravi is employed by Summit Energy.\n- Mei is employed by Atlas Freight.\n- Callum is employed by Atlas Freight.\n- The headquarters of Lattice Analytics is in Oslo.\n- Lucia is employed by Summit Energy.\n- Mateo reports directly to Ravi.\n- The headquarters of Meridian Bank is in Austin.\n- Yuki is employed by Cedar Retail Group.\n- Omar is employed by Meridian Bank.\n- Lucia reports directly to Mei.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Cork", "2": "Austin", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-720", "family": "intent", "state": "A user sent this message to the support desk:\n\"Swap order 57353 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-721", "family": "policy", "state": "Cobalt Health | decision file 71895 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region central, from 19 January 2025 onward.\n\nGoverning document PROC-58 was issued Thursday 21 December 2023. Covered classes are vendor / regional manager / field technician / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role field technician, beginning 12 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 71895: Pablo Tan, role=team lead, region=east. Event date 13 January 2026; request received 18 February 2026; claimed amount $4,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-722", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "changes seat assignment", "3": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-723", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $700 for region coastal, from 29 March 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document POL-58 was issued Wednesday 12 April 2023. Covered classes are employee / team lead / regional manager; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role contractor, beginning 12 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 44303 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCASE 44303: Zoya Novak, role=employee, region=east. Event date 08 January 2025; request received 22 February 2025; claimed amount $3,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-724", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "changes seat assignment", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-725", "family": "intent", "state": "New support ticket, customer message:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "wants the delivery address updated", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-726", "family": "policy", "state": "A2 changes the limit to $1,300 for role regional manager, beginning 14 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-33 was issued Friday 12 May 2023. Covered classes are regional manager / employee / field technician / intern / team lead; other roles are outside scope.\n\nAtlas Freight | decision file 89851 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region central, from 08 January 2024 onward.\n\nCASE 89851: Yuki Silva, role=contractor, region=north. Event date 13 October 2025; request received 04 November 2025; claimed amount $1,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-727", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "reports lost baggage", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-728", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $3,200 for region coastal, from 01 June 2024 onward.\n\nA2 changes the limit to $1,300 for role intern, beginning 21 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCobalt Health | decision file 28996 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nGoverning document STD-73 was issued Saturday 07 October 2023. Covered classes are field technician / vendor / intern; other roles are outside scope.\n\nCASE 28996: Jonas Ames, role=employee, region=east. Event date 30 December 2024; request received 14 February 2025; claimed amount $4,699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-729", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $7,500 for region coastal, from 23 May 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCedar Retail Group | decision file 84735 | service credit | consolidated rule pack\n\nGoverning document MAN-33 was issued Wednesday 06 September 2023. Covered classes are contractor / field technician / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role vendor, beginning 03 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 84735: Nadia Silva, role=contractor, region=north. Event date 03 September 2026; request received 15 November 2026; claimed amount $10,251. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-730", "family": "policy", "state": "A manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document PROC-87 was issued Saturday 09 December 2023. Covered classes are employee / regional manager / vendor / field technician / team lead / contractor; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region north, from 30 September 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role employee, beginning 18 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nIronwood Manufacturing | decision file 39305 | vendor onboarding | consolidated rule pack\n\nCASE 39305: Jonas Okafor, role=regional manager, region=west. Event date 17 June 2026; request received 01 July 2026; claimed amount $1,300. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-731", "family": "multihop", "state": "Corporate registry excerpt:\n- Mara reports directly to Nadia.\n- Lucia reports directly to Mara.\n- The headquarters of Helios Logistics is in Tallinn.\n- Tessa is employed by Atlas Freight.\n- Tessa reports directly to Callum.\n- Mei is employed by Pinnacle Software.\n- Mei reports directly to Viktor.\n- Tobias reports directly to Mei.\n- The headquarters of Vantage Air is in Tallinn.\n- The headquarters of Pinnacle Software is in Bergen.\n- Viktor is employed by Pinnacle Software.\n- Callum reports directly to Tobias.\n- The headquarters of Atlas Freight is in Tallinn.\n- Nadia reports directly to Felix.\n- Mara is employed by Atlas Freight.\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- Felix reports directly to Tessa.\n- Tobias is employed by Helios Logistics.\n- Callum is employed by Ironwood Manufacturing.\n- Felix is employed by Atlas Freight.\n- Nadia is employed by Ironwood Manufacturing.\n- Lucia is employed by Vantage Air.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Leeds", "2": "Porto", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-732", "family": "policy", "state": "Governing document PROC-14 was issued Thursday 18 May 2023. Covered classes are contractor / regional manager / employee / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 54279 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $14,000 for role team lead, beginning 01 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region south, from 25 March 2024 onward.\n\nCASE 54279: Lucia Tan, role=intern, region=central. Event date 10 September 2025; request received 24 November 2025; claimed amount $2,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-733", "family": "intent", "state": "Incoming travel request via email:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "asks flight status", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-734", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nLattice Analytics | decision file 71859 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region south, from 25 January 2025 onward.\n\nGoverning document PROC-86 was issued Wednesday 27 March 2024. Covered classes are vendor / field technician / intern / team lead; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role field technician, beginning 01 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 71859: Zoya Silva, role=contractor, region=central. Event date 21 April 2027; request received 11 June 2027; claimed amount $14,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-735", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document PROC-39 was issued Sunday 05 May 2024. Covered classes are field technician / team lead / employee / regional manager / contractor; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region south, from 29 September 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCobalt Health | decision file 94953 | service credit | consolidated rule pack\n\nA2 changes the limit to $6,500 for role contractor, beginning 12 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 94953: Elena Novak, role=intern, region=south. Event date 12 March 2025; request received 10 April 2025; claimed amount $6,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-736", "family": "policy", "state": "Atlas Freight | decision file 14796 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $4,200 for role field technician, beginning 19 December 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-10 was issued Friday 19 April 2024. Covered classes are contractor / team lead / vendor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region east, from 12 April 2025 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 14796: Aisha Novak, role=field technician, region=central. Event date 24 June 2027; request received 23 July 2027; claimed amount $3,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-737", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara is employed by Ironwood Manufacturing.\n- Omar is employed by Northwind Systems.\n- Nadia is employed by Northwind Systems.\n- Tessa reports directly to Elena.\n- Nadia reports directly to Bruno.\n- Mara reports directly to Viktor.\n- Viktor reports directly to Nadia.\n- Viktor is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- The headquarters of Northwind Systems is in Valencia.\n- The headquarters of Meridian Bank is in Valencia.\n- The headquarters of Vantage Air is in Lyon.\n- The headquarters of Atlas Freight is in Valencia.\n- Bruno reports directly to Tobias.\n- Elena is employed by Vantage Air.\n- Tessa is employed by Atlas Freight.\n- Tobias reports directly to Tessa.\n- Bruno is employed by Meridian Bank.\n- Amara reports directly to Omar.\n- Omar reports directly to Mara.\n- Mara is employed by Atlas Freight.\n- Tobias is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Austin", "2": "Lyon", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-738", "family": "policy", "state": "Governing document MAN-85 was issued Wednesday 03 May 2023. Covered classes are intern / vendor / field technician / employee / regional manager / team lead; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $800 for role field technician, beginning 13 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region south, from 03 March 2024 onward.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 19864 | travel reimbursement | consolidated rule pack\n\nCASE 19864: Yuki Silva, role=intern, region=north. Event date 05 January 2025; request received 16 February 2025; claimed amount $1,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-739", "family": "intent", "state": "A user sent this message to the travel desk:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "asks flight status", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-740", "family": "intent", "state": "Incoming travel request via email:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "changes seat assignment", "3": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-741", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $1,600 for region south, from 16 May 2024 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 42650 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document POL-27 was issued Thursday 15 February 2024. Covered classes are contractor / team lead / vendor; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role contractor, beginning 09 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 42650: Priya Okafor, role=employee, region=south. Event date 05 April 2025; request received 12 May 2025; claimed amount $1,701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-742", "family": "intent", "state": "Incoming travel request via email:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "asks flight status", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-743", "family": "policy", "state": "A2 changes the limit to $6,500 for role field technician, beginning 04 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region coastal, from 19 September 2023 onward.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nGoverning document PROC-30 was issued Sunday 22 January 2023. Covered classes are field technician / team lead / vendor / regional manager / contractor / employee; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nSummit Energy | decision file 65709 | travel reimbursement | consolidated rule pack\n\nCASE 65709: Callum Ames, role=regional manager, region=north. Event date 03 July 2024; request received 03 August 2024; claimed amount $5,751. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-744", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $5,000 for region coastal, from 03 February 2024 onward.\n\nLattice Analytics | decision file 65107 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $800 for role team lead, beginning 31 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-18 was issued Tuesday 20 June 2023. Covered classes are team lead / employee / intern / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 65107: Pablo Tan, role=vendor, region=south. Event date 29 May 2025; request received 12 June 2025; claimed amount $6,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-745", "family": "intent", "state": "Incoming travel request via email:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "cancels a booking", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-746", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region south, from 02 November 2024 onward.\n\nCobalt Health | decision file 76196 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document STD-52 was issued Wednesday 14 February 2024. Covered classes are regional manager / employee / vendor / intern / contractor / field technician; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role intern, beginning 03 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 76196: Mateo Okafor, role=intern, region=coastal. Event date 23 December 2025; request received 06 February 2026; claimed amount $6,651. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-747", "family": "policy", "state": "Ironwood Manufacturing | decision file 33786 | vendor onboarding | consolidated rule pack\n\nGoverning document STD-53 was issued Sunday 06 August 2023. Covered classes are employee / vendor / intern; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,800 for role field technician, beginning 29 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region west, from 18 December 2023 onward.\n\nCASE 33786: Hana Novak, role=regional manager, region=west. Event date 28 June 2024; request received 03 September 2024; claimed amount $2,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-748", "family": "policy", "state": "Northwind Systems | decision file 90235 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $14,000 for role regional manager, beginning 22 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document PROC-81 was issued Friday 09 June 2023. Covered classes are team lead / field technician / vendor / employee / intern; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region central, from 15 February 2024 onward.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCASE 90235: Mei Berg, role=employee, region=east. Event date 04 January 2025; request received 12 February 2025; claimed amount $14,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-749", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document POL-99 was issued Tuesday 07 February 2023. Covered classes are field technician / contractor / employee / vendor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nMeridian Bank | decision file 38710 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $800 for role team lead, beginning 18 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region north, from 02 December 2023 onward.\n\nCASE 38710: Tobias Ames, role=vendor, region=coastal. Event date 24 April 2026; request received 15 May 2026; claimed amount $799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-750", "family": "intent", "state": "New travel ticket, customer message:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "books airfare", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-751", "family": "multihop", "state": "Corporate registry excerpt:\n- Mara is employed by Atlas Freight.\n- Felix is employed by Cedar Retail Group.\n- Ravi is employed by Northwind Systems.\n- Pablo reports directly to Ravi.\n- The headquarters of Cedar Retail Group is in Austin.\n- Jonas reports directly to Ingrid.\n- The headquarters of Atlas Freight is in Porto.\n- The headquarters of Summit Energy is in Lyon.\n- Pablo is employed by Northwind Systems.\n- Nadia is employed by Cedar Retail Group.\n- Felix reports directly to Jonas.\n- Ingrid reports directly to Aisha.\n- Leila reports directly to Felix.\n- Ingrid is employed by Helios Logistics.\n- Jonas is employed by Atlas Freight.\n- Mara reports directly to Nadia.\n- Aisha is employed by Cedar Retail Group.\n- Ravi reports directly to Mara.\n- The headquarters of Northwind Systems is in Lyon.\n- The headquarters of Helios Logistics is in Turku.\n- Leila is employed by Atlas Freight.\n- Aisha reports directly to Pablo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Leeds", "2": "Tallinn", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-752", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Oslo.\n- The headquarters of Atlas Freight is in Porto.\n- Mara is employed by Cedar Retail Group.\n- Lucia reports directly to Viktor.\n- Lucia is employed by Atlas Freight.\n- Omar reports directly to Nadia.\n- Nadia reports directly to Bruno.\n- The headquarters of Pinnacle Software is in Turku.\n- Bruno is employed by Pinnacle Software.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Callum reports directly to Priya.\n- Omar is employed by Northwind Systems.\n- Priya is employed by Pinnacle Software.\n- Bruno reports directly to Lucia.\n- Mara reports directly to Omar.\n- The headquarters of Summit Energy is in Austin.\n- Viktor reports directly to Callum.\n- Pablo is employed by Northwind Systems.\n- Pablo reports directly to Mara.\n- Callum is employed by Pinnacle Software.\n- Nadia is employed by Northwind Systems.\n- Viktor is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Nagoya", "2": "Oslo", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-753", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei is employed by Cedar Retail Group.\n- Mei reports directly to Amara.\n- Dmitri is employed by Northwind Systems.\n- The headquarters of Cedar Retail Group is in Austin.\n- Tobias is employed by Cedar Retail Group.\n- The headquarters of Northwind Systems is in Tallinn.\n- Aisha is employed by Meridian Bank.\n- Aisha reports directly to Elena.\n- Dmitri reports directly to Mei.\n- Ingrid is employed by Helios Logistics.\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- Bruno reports directly to Ingrid.\n- Elena reports directly to Hana.\n- Ingrid reports directly to Dmitri.\n- The headquarters of Helios Logistics is in Cork.\n- Bruno is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Valencia.\n- Elena is employed by Helios Logistics.\n- Amara is employed by Helios Logistics.\n- Tobias reports directly to Bruno.\n- Hana is employed by Northwind Systems.\n- Amara reports directly to Aisha.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Tallinn", "2": "Porto", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-754", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $1,100 for region west, from 13 December 2023 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 05 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 54132 | data export review | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document STD-47 was issued Tuesday 04 July 2023. Covered classes are vendor / employee / team lead / contractor / regional manager / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 54132: Callum Silva, role=field technician, region=south. Event date 25 September 2026; request received 10 October 2026; claimed amount $14,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-755", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 17378 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-756", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar is employed by Vantage Air.\n- Mara reports directly to Priya.\n- The headquarters of Vantage Air is in Austin.\n- Priya reports directly to Omar.\n- The headquarters of Cedar Retail Group is in Ghent.\n- Omar reports directly to Ingrid.\n- Ingrid is employed by Vantage Air.\n- Dmitri reports directly to Callum.\n- Sofia reports directly to Mara.\n- Mei reports directly to Dmitri.\n- The headquarters of Helios Logistics is in Austin.\n- The headquarters of Summit Energy is in Leeds.\n- Mei is employed by Pinnacle Software.\n- Priya is employed by Summit Energy.\n- Nadia is employed by Summit Energy.\n- Mara is employed by Vantage Air.\n- Callum is employed by Cedar Retail Group.\n- The headquarters of Pinnacle Software is in Bergen.\n- Callum reports directly to Nadia.\n- Sofia is employed by Cedar Retail Group.\n- Dmitri is employed by Summit Energy.\n- Ingrid reports directly to Mei.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Cork", "2": "Austin", "3": "Ghent"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-757", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role team lead, beginning 30 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-18 was issued Saturday 18 March 2023. Covered classes are team lead / field technician / regional manager / vendor / contractor; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region coastal, from 28 July 2023 onward.\n\nCobalt Health | decision file 87657 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCASE 87657: Tessa Silva, role=employee, region=north. Event date 25 December 2024; request received 14 February 2025; claimed amount $1,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-758", "family": "policy", "state": "Governing document POL-62 was issued Tuesday 03 January 2023. Covered classes are team lead / contractor / vendor / intern / employee / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nSummit Energy | decision file 49067 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role contractor, beginning 11 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region south, from 14 May 2023 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 49067: Felix Ames, role=vendor, region=north. Event date 15 January 2026; request received 13 February 2026; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-759", "family": "policy", "state": "Cedar Retail Group | decision file 36498 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $2,000 for role field technician, beginning 02 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region east, from 15 January 2025 onward.\n\nGoverning document STD-85 was issued Sunday 10 March 2024. Covered classes are field technician / regional manager / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 36498: Viktor Novak, role=contractor, region=south. Event date 30 December 2025; request received 05 February 2026; claimed amount $1,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-760", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "changes seat assignment", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-761", "family": "intent", "state": "New travel ticket, customer message:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "books airfare", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-762", "family": "multihop", "state": "Corporate registry excerpt:\n- Priya reports directly to Ingrid.\n- The headquarters of Meridian Bank is in Austin.\n- Ingrid reports directly to Amara.\n- Mateo reports directly to Jonas.\n- Yuki is employed by Beacon Insurance.\n- The headquarters of Helios Logistics is in Leeds.\n- The headquarters of Beacon Insurance is in Valencia.\n- Mateo is employed by Cedar Retail Group.\n- Priya is employed by Cedar Retail Group.\n- Yuki reports directly to Mateo.\n- Jonas reports directly to Stefan.\n- Jonas is employed by Beacon Insurance.\n- Viktor is employed by Beacon Insurance.\n- Tessa is employed by Ironwood Manufacturing.\n- Tessa reports directly to Viktor.\n- Viktor reports directly to Yuki.\n- Stefan reports directly to Priya.\n- The headquarters of Cedar Retail Group is in Lyon.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- Stefan is employed by Beacon Insurance.\n- Amara is employed by Helios Logistics.\n- Ingrid is employed by Cedar Retail Group.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Valencia", "2": "Porto", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-763", "family": "intent", "state": "Incoming support request via email:\n\"Status on my shipment 76423 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants to cancel a placed order", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-764", "family": "intent", "state": "New support ticket, customer message:\n\"Cancel my order 26612, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "wants the delivery address updated", "4": "wants a different size/color/variant", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-765", "family": "policy", "state": "A2 changes the limit to $2,800 for role vendor, beginning 07 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCobalt Health | decision file 99832 | vendor onboarding | consolidated rule pack\n\nGoverning document MAN-22 was issued Saturday 02 September 2023. Covered classes are team lead / vendor / regional manager / employee / intern / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region coastal, from 28 September 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 99832: Omar Tan, role=team lead, region=north. Event date 25 June 2024; request received 30 July 2024; claimed amount $1,399. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-766", "family": "intent", "state": "Incoming travel request via email:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "changes seat assignment", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-767", "family": "policy", "state": "A2 changes the limit to $14,000 for role regional manager, beginning 23 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-52 was issued Sunday 04 February 2024. Covered classes are team lead / field technician / employee / regional manager / vendor / intern; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nLattice Analytics | decision file 73179 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region central, from 03 March 2025 onward.\n\nCASE 73179: Amara Berg, role=vendor, region=central. Event date 12 December 2026; request received 10 January 2027; claimed amount $1,051. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-768", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei reports directly to Omar.\n- Mei is employed by Summit Energy.\n- Hana is employed by Cobalt Health.\n- Leila is employed by Summit Energy.\n- Leila reports directly to Nadia.\n- Zoya reports directly to Mei.\n- Nadia reports directly to Bruno.\n- Hana reports directly to Amara.\n- Nadia is employed by Beacon Insurance.\n- The headquarters of Beacon Insurance is in Ghent.\n- Zoya is employed by Pinnacle Software.\n- Bruno is employed by Beacon Insurance.\n- The headquarters of Lattice Analytics is in Nagoya.\n- The headquarters of Summit Energy is in Cork.\n- Omar is employed by Lattice Analytics.\n- Tessa reports directly to Zoya.\n- The headquarters of Pinnacle Software is in Turku.\n- Tessa is employed by Lattice Analytics.\n- The headquarters of Cobalt Health is in Nagoya.\n- Amara reports directly to Leila.\n- Bruno reports directly to Tessa.\n- Amara is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Ghent", "2": "Lyon", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-769", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-99 was issued Thursday 29 February 2024. Covered classes are employee / contractor / intern / regional manager / team lead; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role vendor, beginning 24 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 34817 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region east, from 23 December 2024 onward.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nCASE 34817: Amara Okafor, role=vendor, region=coastal. Event date 30 August 2025; request received 05 December 2025; claimed amount $15,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-770", "family": "intent", "state": "Incoming travel request via email:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "asks flight status", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-771", "family": "policy", "state": "A2 changes the limit to $6,500 for role intern, beginning 29 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 27884 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-77 was issued Sunday 13 August 2023. Covered classes are contractor / employee / field technician / intern / regional manager; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region east, from 28 August 2024 onward.\n\nCASE 27884: Jonas Ames, role=field technician, region=south. Event date 04 October 2025; request received 19 November 2025; claimed amount $6,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-772", "family": "intent", "state": "Incoming travel request via email:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "books airfare", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-773", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "reports lost baggage", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-774", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region west, from 02 March 2024 onward.\n\nHelios Logistics | decision file 52407 | travel reimbursement | consolidated rule pack\n\nGoverning document MAN-70 was issued Tuesday 08 August 2023. Covered classes are regional manager / team lead / intern / vendor / contractor / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $2,800 for role intern, beginning 02 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 52407: Lucia Novak, role=contractor, region=north. Event date 06 September 2024; request received 20 September 2024; claimed amount $899. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-775", "family": "policy", "state": "A manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region north, from 19 July 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-74 was issued Sunday 02 April 2023. Covered classes are contractor / team lead / regional manager / employee; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role contractor, beginning 15 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 26427 | service credit | consolidated rule pack\n\nCASE 26427: Felix Novak, role=intern, region=north. Event date 21 December 2023; request received 19 January 2024; claimed amount $1,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-776", "family": "policy", "state": "A2 changes the limit to $14,000 for role employee, beginning 15 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-45 was issued Thursday 29 February 2024. Covered classes are vendor / regional manager / employee / intern; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region south, from 16 November 2024 onward.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 69668 | data export review | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 69668: Tessa Berg, role=intern, region=east. Event date 14 July 2026; request received 13 October 2026; claimed amount $599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-777", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region south, from 12 April 2024 onward.\n\nLattice Analytics | decision file 20309 | service credit | consolidated rule pack\n\nGoverning document PROC-18 was issued Saturday 06 January 2024. Covered classes are contractor / employee / vendor; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role field technician, beginning 06 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 20309: Leila Okafor, role=vendor, region=coastal. Event date 14 April 2025; request received 05 June 2025; claimed amount $2,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-778", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "asks flight status", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-779", "family": "policy", "state": "Governing document STD-47 was issued Saturday 22 July 2023. Covered classes are field technician / vendor / regional manager; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region central, from 16 April 2024 onward.\n\nNorthwind Systems | decision file 93364 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $1,300 for role contractor, beginning 15 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 93364: Tessa Silva, role=team lead, region=central. Event date 25 April 2026; request received 09 May 2026; claimed amount $1,300. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-780", "family": "policy", "state": "Cobalt Health | decision file 45908 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-13 was issued Tuesday 05 December 2023. Covered classes are regional manager / team lead / contractor / vendor / intern / field technician; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $800 for role team lead, beginning 06 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region south, from 18 November 2024 onward.\n\nCASE 45908: Nadia Ames, role=regional manager, region=central. Event date 21 October 2024; request received 11 November 2024; claimed amount $599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-781", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region west, from 04 December 2023 onward.\n\nBeacon Insurance | decision file 45838 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role team lead, beginning 21 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-67 was issued Friday 28 April 2023. Covered classes are team lead / contractor / employee / intern; other roles are outside scope.\n\nCASE 45838: Aisha Silva, role=contractor, region=east. Event date 05 November 2024; request received 20 November 2024; claimed amount $2,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-782", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $11,000 for region west, from 30 November 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 69447 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $1,300 for role team lead, beginning 21 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-77 was issued Thursday 07 March 2024. Covered classes are contractor / team lead / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 69447: Omar Ames, role=vendor, region=north. Event date 23 March 2025; request received 23 May 2025; claimed amount $1,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-783", "family": "intent", "state": "Incoming support request via email:\n\"Wrong address on order 79845, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-784", "family": "intent", "state": "Incoming travel request via email:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "changes seat assignment", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-785", "family": "policy", "state": "Governing document MAN-45 was issued Saturday 02 September 2023. Covered classes are employee / team lead / field technician / contractor / vendor / intern; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region north, from 16 March 2024 onward.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 38771 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $14,000 for role contractor, beginning 01 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 38771: Ravi Berg, role=employee, region=central. Event date 26 February 2026; request received 05 May 2026; claimed amount $1,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-786", "family": "policy", "state": "Cedar Retail Group | decision file 78695 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document POL-27 was issued Wednesday 22 March 2023. Covered classes are contractor / regional manager / field technician; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role contractor, beginning 03 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region central, from 04 December 2023 onward.\n\nCASE 78695: Bruno Novak, role=field technician, region=central. Event date 25 March 2026; request received 23 June 2026; claimed amount $14,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-787", "family": "policy", "state": "A2 changes the limit to $2,000 for role regional manager, beginning 12 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 38153 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document POL-44 was issued Thursday 26 October 2023. Covered classes are vendor / employee / field technician / contractor / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region south, from 22 February 2024 onward.\n\nCASE 38153: Mara Novak, role=field technician, region=north. Event date 06 June 2026; request received 20 June 2026; claimed amount $1,600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-788", "family": "policy", "state": "Helios Logistics | decision file 78118 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region west, from 31 August 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-91 was issued Monday 02 October 2023. Covered classes are regional manager / contractor / intern / field technician; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $1,300 for role vendor, beginning 10 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 78118: Tessa Tan, role=intern, region=coastal. Event date 09 January 2025; request received 15 February 2025; claimed amount $1,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-789", "family": "policy", "state": "A2 changes the limit to $2,000 for role regional manager, beginning 04 December 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nBeacon Insurance | decision file 95734 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region north, from 11 April 2025 onward.\n\nGoverning document POL-96 was issued Tuesday 07 May 2024. Covered classes are intern / contractor / employee / regional manager; other roles are outside scope.\n\nCASE 95734: Mateo Silva, role=team lead, region=coastal. Event date 06 May 2026; request received 27 May 2026; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-790", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $5,000 for region north, from 23 September 2024 onward.\n\nGoverning document STD-25 was issued Saturday 02 March 2024. Covered classes are team lead / intern / regional manager / vendor / contractor / field technician; other roles are outside scope.\n\nIronwood Manufacturing | decision file 66659 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,000 for role field technician, beginning 19 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 66659: Felix Novak, role=regional manager, region=east. Event date 22 May 2026; request received 13 June 2026; claimed amount $8,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-791", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document MAN-47 was issued Wednesday 08 February 2023. Covered classes are field technician / intern / regional manager / contractor / vendor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role field technician, beginning 17 July 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nNorthwind Systems | decision file 14968 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region north, from 19 May 2023 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCASE 14968: Omar Ames, role=intern, region=west. Event date 14 February 2026; request received 31 March 2026; claimed amount $2,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-792", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region coastal, from 12 August 2024 onward.\n\nNorthwind Systems | decision file 12326 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $2,800 for role regional manager, beginning 25 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document MAN-36 was issued Wednesday 10 January 2024. Covered classes are vendor / regional manager / employee / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCASE 12326: Lucia Novak, role=vendor, region=east. Event date 07 October 2025; request received 20 October 2025; claimed amount $700. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-793", "family": "intent", "state": "New support ticket, customer message:\n\"56217 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "wants the delivery address updated", "4": "wants a different size/color/variant", "5": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-794", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-68 was issued Sunday 12 May 2024. Covered classes are contractor / vendor / regional manager / intern / team lead / employee; other roles are outside scope.\n\nBeacon Insurance | decision file 60721 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $800 for role vendor, beginning 19 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region east, from 05 December 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 60721: Dmitri Berg, role=vendor, region=east. Event date 22 March 2025; request received 13 May 2025; claimed amount $1,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-795", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $5,000 for region east, from 14 March 2025 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document MAN-41 was issued Wednesday 21 February 2024. Covered classes are field technician / employee / regional manager / vendor / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 48085 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $800 for role vendor, beginning 29 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 48085: Callum Berg, role=employee, region=south. Event date 21 March 2026; request received 26 June 2026; claimed amount $801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-796", "family": "policy", "state": "Governing document MAN-54 was issued Monday 27 November 2023. Covered classes are contractor / intern / vendor / employee / field technician / team lead; other roles are outside scope.\n\nMeridian Bank | decision file 65217 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region central, from 03 September 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role contractor, beginning 07 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 65217: Stefan Novak, role=regional manager, region=south. Event date 11 January 2027; request received 17 February 2027; claimed amount $2,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-797", "family": "policy", "state": "Cedar Retail Group | decision file 60628 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-16 was issued Saturday 21 January 2023. Covered classes are regional manager / contractor / team lead / intern / employee; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $9,500 for role team lead, beginning 13 August 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region coastal, from 31 May 2023 onward.\n\nCASE 60628: Mei Silva, role=regional manager, region=south. Event date 11 June 2025; request received 26 June 2025; claimed amount $2,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-798", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "books airfare", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-799", "family": "policy", "state": "A2 changes the limit to $9,500 for role field technician, beginning 08 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nSummit Energy | decision file 94323 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region north, from 09 May 2024 onward.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nGoverning document MAN-51 was issued Saturday 08 April 2023. Covered classes are employee / team lead / regional manager / field technician; other roles are outside scope.\n\nCASE 94323: Stefan Tan, role=regional manager, region=east. Event date 24 December 2024; request received 01 March 2025; claimed amount $6,749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-800", "family": "policy", "state": "Governing document MAN-38 was issued Wednesday 27 March 2024. Covered classes are intern / vendor / field technician / contractor / team lead / employee; other roles are outside scope.\n\nNorthwind Systems | decision file 26044 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role vendor, beginning 02 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region south, from 03 December 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 26044: Ingrid Berg, role=employee, region=east. Event date 20 June 2025; request received 20 August 2025; claimed amount $1,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-801", "family": "intent", "state": "Incoming support request via email:\n\"Cancel my order 33173, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "reports an item arrived broken", "4": "asks for money back on a purchase", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-802", "family": "policy", "state": "Cedar Retail Group | decision file 81793 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-24 was issued Friday 01 September 2023. Covered classes are field technician / employee / contractor; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 24 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region central, from 03 July 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 81793: Callum Silva, role=intern, region=coastal. Event date 06 February 2026; request received 14 April 2026; claimed amount $751. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-803", "family": "intent", "state": "New support ticket, customer message:\n\"I moved — update delivery for 41927\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "reports an item arrived broken", "4": "asks where an existing order is", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-804", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor is employed by Helios Logistics.\n- Stefan is employed by Helios Logistics.\n- The headquarters of Cedar Retail Group is in Porto.\n- The headquarters of Helios Logistics is in Lyon.\n- Mateo is employed by Lattice Analytics.\n- The headquarters of Pinnacle Software is in Lyon.\n- Tobias is employed by Helios Logistics.\n- Mateo reports directly to Dmitri.\n- Ingrid reports directly to Tobias.\n- Ravi is employed by Cedar Retail Group.\n- Ingrid is employed by Pinnacle Software.\n- Pablo is employed by Lattice Analytics.\n- Stefan reports directly to Viktor.\n- Dmitri is employed by Lattice Analytics.\n- Aisha is employed by Helios Logistics.\n- Tobias reports directly to Aisha.\n- Pablo reports directly to Stefan.\n- Ravi reports directly to Pablo.\n- Viktor reports directly to Mateo.\n- Aisha reports directly to Ravi.\n- The headquarters of Lattice Analytics is in Cork.\n- The headquarters of Northwind Systems is in Cork.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Cork", "2": "Nagoya", "3": "Austin"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-805", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $1,300 for role contractor, beginning 05 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region coastal, from 15 April 2024 onward.\n\nCedar Retail Group | decision file 95846 | relocation assistance | consolidated rule pack\n\nGoverning document MAN-86 was issued Monday 11 December 2023. Covered classes are intern / employee / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 95846: Zoya Okafor, role=field technician, region=coastal. Event date 18 February 2026; request received 26 March 2026; claimed amount $1,300. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-806", "family": "policy", "state": "A2 changes the limit to $1,300 for role intern, beginning 23 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-66 was issued Wednesday 24 April 2024. Covered classes are vendor / team lead / intern / regional manager / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region east, from 09 August 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nMeridian Bank | decision file 50670 | equipment warranty | consolidated rule pack\n\nCASE 50670: Sofia Ames, role=team lead, region=coastal. Event date 17 May 2025; request received 01 June 2025; claimed amount $11,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-807", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role intern, beginning 06 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nBeacon Insurance | decision file 50448 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region central, from 03 September 2024 onward.\n\nGoverning document MAN-76 was issued Sunday 10 December 2023. Covered classes are team lead / regional manager / field technician; other roles are outside scope.\n\nCASE 50448: Sofia Tan, role=field technician, region=south. Event date 11 December 2024; request received 28 December 2024; claimed amount $1,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-808", "family": "policy", "state": "Pinnacle Software | decision file 18399 | data export review | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region west, from 01 December 2023 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $6,500 for role team lead, beginning 29 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-60 was issued Thursday 01 June 2023. Covered classes are employee / team lead / intern / field technician; other roles are outside scope.\n\nCASE 18399: Kenji Novak, role=vendor, region=north. Event date 20 November 2025; request received 20 January 2026; claimed amount $601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-809", "family": "intent", "state": "Incoming travel request via email:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "reports lost baggage", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-810", "family": "multihop", "state": "Corporate registry excerpt:\n- Kenji reports directly to Yuki.\n- Mei is employed by Beacon Insurance.\n- Yuki is employed by Beacon Insurance.\n- The headquarters of Summit Energy is in Ghent.\n- Stefan reports directly to Viktor.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Kenji is employed by Cedar Retail Group.\n- Viktor reports directly to Mei.\n- The headquarters of Cedar Retail Group is in Austin.\n- Leila reports directly to Callum.\n- The headquarters of Beacon Insurance is in Turku.\n- Callum is employed by Cedar Retail Group.\n- Mara reports directly to Kenji.\n- Bruno is employed by Cedar Retail Group.\n- Callum reports directly to Bruno.\n- Mara is employed by Ironwood Manufacturing.\n- Viktor is employed by Beacon Insurance.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Bruno reports directly to Mara.\n- Mei reports directly to Leila.\n- Leila is employed by Cedar Retail Group.\n- Stefan is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Tallinn", "2": "Austin", "3": "Bergen"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-811", "family": "intent", "state": "Incoming support request via email:\n\"2627 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-812", "family": "policy", "state": "Helios Logistics | decision file 79862 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role team lead, beginning 09 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region south, from 05 August 2024 onward.\n\nGoverning document STD-67 was issued Sunday 17 December 2023. Covered classes are team lead / employee / intern / regional manager / field technician; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nCASE 79862: Stefan Berg, role=employee, region=north. Event date 20 August 2024; request received 02 November 2024; claimed amount $5,151. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-813", "family": "policy", "state": "Northwind Systems | decision file 17172 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role team lead, beginning 15 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document PROC-59 was issued Thursday 25 May 2023. Covered classes are intern / field technician / contractor / regional manager / vendor / team lead; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region central, from 14 April 2024 onward.\n\nCASE 17172: Amara Novak, role=contractor, region=coastal. Event date 04 December 2025; request received 24 December 2025; claimed amount $1,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-814", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region coastal, from 10 November 2023 onward.\n\nGoverning document MAN-52 was issued Sunday 09 July 2023. Covered classes are contractor / vendor / team lead / employee / intern; other roles are outside scope.\n\nBeacon Insurance | decision file 43356 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $1,300 for role vendor, beginning 02 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 43356: Tobias Ames, role=regional manager, region=north. Event date 07 January 2026; request received 28 February 2026; claimed amount $6,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-815", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region coastal, from 27 January 2024 onward.\n\nGoverning document STD-32 was issued Thursday 14 September 2023. Covered classes are contractor / employee / intern / vendor / regional manager; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $14,000 for role contractor, beginning 08 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 94222 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nCASE 94222: Lucia Ames, role=regional manager, region=south. Event date 27 January 2025; request received 28 March 2025; claimed amount $14,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-816", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara reports directly to Mateo.\n- Viktor reports directly to Bruno.\n- Amara is employed by Atlas Freight.\n- Mateo is employed by Vantage Air.\n- Viktor is employed by Vantage Air.\n- Ravi is employed by Cobalt Health.\n- Leila is employed by Cobalt Health.\n- Yuki reports directly to Ravi.\n- Ravi reports directly to Viktor.\n- The headquarters of Atlas Freight is in Lyon.\n- The headquarters of Northwind Systems is in Austin.\n- The headquarters of Vantage Air is in Leeds.\n- Mateo reports directly to Nadia.\n- Leila reports directly to Zoya.\n- Bruno reports directly to Leila.\n- Yuki is employed by Cedar Retail Group.\n- Nadia is employed by Vantage Air.\n- The headquarters of Cedar Retail Group is in Cork.\n- Zoya is employed by Vantage Air.\n- Nadia reports directly to Yuki.\n- The headquarters of Cobalt Health is in Leeds.\n- Bruno is employed by Vantage Air.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mateo's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Cork", "2": "Leeds", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-817", "family": "intent", "state": "New travel ticket, customer message:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "cancels a booking", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-818", "family": "policy", "state": "A2 changes the limit to $800 for role employee, beginning 02 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 50450 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-64 was issued Friday 17 February 2023. Covered classes are employee / intern / regional manager; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region central, from 23 November 2023 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCASE 50450: Hana Novak, role=contractor, region=central. Event date 22 April 2026; request received 06 May 2026; claimed amount $4,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-819", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum is employed by Summit Energy.\n- Lucia is employed by Beacon Insurance.\n- Amara reports directly to Callum.\n- Amara is employed by Vantage Air.\n- Zoya reports directly to Tessa.\n- Lucia reports directly to Mara.\n- The headquarters of Beacon Insurance is in Austin.\n- Priya reports directly to Jonas.\n- Jonas is employed by Summit Energy.\n- Priya is employed by Beacon Insurance.\n- The headquarters of Meridian Bank is in Nagoya.\n- Zoya is employed by Meridian Bank.\n- Callum reports directly to Priya.\n- The headquarters of Vantage Air is in Lyon.\n- The headquarters of Summit Energy is in Tallinn.\n- Mara is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Austin.\n- Tessa reports directly to Amara.\n- Mara reports directly to Zoya.\n- Hana is employed by Summit Energy.\n- Hana reports directly to Lucia.\n- Tessa is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Nagoya", "2": "Valencia", "3": "Leeds"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-820", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "changes seat assignment", "3": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-821", "family": "intent", "state": "New support ticket, customer message:\n\"Swap order 6165 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-822", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 44521 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "asks where an existing order is", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-823", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia is employed by Cobalt Health.\n- Mei reports directly to Sofia.\n- Yuki is employed by Meridian Bank.\n- Amara is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Bergen.\n- Amara reports directly to Elena.\n- Hana reports directly to Mei.\n- Lucia reports directly to Amara.\n- The headquarters of Cobalt Health is in Ghent.\n- Jonas is employed by Cobalt Health.\n- Omar reports directly to Yuki.\n- Elena reports directly to Jonas.\n- Elena is employed by Cobalt Health.\n- Sofia reports directly to Omar.\n- Mei is employed by Cedar Retail Group.\n- The headquarters of Ironwood Manufacturing is in Porto.\n- The headquarters of Cedar Retail Group is in Oslo.\n- Hana is employed by Vantage Air.\n- Omar is employed by Cobalt Health.\n- The headquarters of Vantage Air is in Leeds.\n- Yuki reports directly to Lucia.\n- Lucia is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Turku", "2": "Lyon", "3": "Ghent"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-824", "family": "intent", "state": "New support ticket, customer message:\n\"Ship order 92555 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-825", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $11,000 for region east, from 05 December 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-78 was issued Wednesday 04 January 2023. Covered classes are employee / vendor / field technician / contractor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role employee, beginning 27 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nVantage Air | decision file 61422 | relocation assistance | consolidated rule pack\n\nCASE 61422: Elena Berg, role=team lead, region=north. Event date 20 April 2024; request received 11 May 2024; claimed amount $4,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-826", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "cancels a booking", "3": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-827", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $700 for region south, from 31 December 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCobalt Health | decision file 45805 | data export review | consolidated rule pack\n\nGoverning document MAN-81 was issued Sunday 14 January 2024. Covered classes are employee / intern / regional manager / team lead / field technician / vendor; other roles are outside scope.\n\nA2 changes the limit to $800 for role field technician, beginning 16 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 45805: Zoya Ames, role=contractor, region=coastal. Event date 30 August 2025; request received 20 September 2025; claimed amount $3,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-828", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nCobalt Health | decision file 96540 | data export review | consolidated rule pack\n\nA2 changes the limit to $800 for role employee, beginning 05 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-35 was issued Friday 05 May 2023. Covered classes are contractor / field technician / intern; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region north, from 19 February 2024 onward.\n\nCASE 96540: Dmitri Berg, role=team lead, region=central. Event date 04 April 2025; request received 04 June 2025; claimed amount $799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-829", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region west, from 14 October 2024 onward.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role field technician, beginning 19 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 98558 | service credit | consolidated rule pack\n\nGoverning document MAN-98 was issued Friday 17 November 2023. Covered classes are contractor / field technician / intern / team lead / regional manager / employee; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 98558: Amara Novak, role=intern, region=north. Event date 16 April 2026; request received 16 July 2026; claimed amount $14,151. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-830", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nLattice Analytics | decision file 82295 | service credit | consolidated rule pack\n\nA2 changes the limit to $800 for role regional manager, beginning 09 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region north, from 27 February 2025 onward.\n\nGoverning document MAN-21 was issued Friday 03 May 2024. Covered classes are vendor / regional manager / field technician / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 82295: Kenji Novak, role=field technician, region=north. Event date 01 December 2024; request received 30 January 2025; claimed amount $1,551. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-831", "family": "intent", "state": "Incoming support request via email:\n\"Refund order 54282, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "asks where an existing order is", "4": "reports an item arrived broken", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-832", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCedar Retail Group | decision file 80308 | service credit | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region central, from 01 August 2023 onward.\n\nGoverning document POL-50 was issued Monday 02 January 2023. Covered classes are intern / contractor / vendor / team lead / field technician; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role field technician, beginning 06 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 80308: Dmitri Novak, role=team lead, region=south. Event date 02 January 2024; request received 16 January 2024; claimed amount $9,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-833", "family": "intent", "state": "A user sent this message to the support desk:\n\"Ship order 1447 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-834", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region east, from 22 May 2024 onward.\n\nA2 changes the limit to $1,300 for role contractor, beginning 07 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nSummit Energy | decision file 45585 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document PROC-83 was issued Tuesday 16 May 2023. Covered classes are employee / vendor / regional manager / intern / team lead; other roles are outside scope.\n\nCASE 45585: Priya Okafor, role=intern, region=east. Event date 23 November 2024; request received 28 December 2024; claimed amount $1,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-835", "family": "intent", "state": "Incoming support request via email:\n\"Wrong address on order 43430, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "reports an item arrived broken", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-836", "family": "policy", "state": "Meridian Bank | decision file 90751 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region south, from 02 January 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role contractor, beginning 13 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-55 was issued Tuesday 18 July 2023. Covered classes are regional manager / team lead / vendor; other roles are outside scope.\n\nCASE 90751: Hana Silva, role=regional manager, region=south. Event date 24 March 2025; request received 20 April 2025; claimed amount $2,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-837", "family": "policy", "state": "Beacon Insurance | decision file 50796 | relocation assistance | consolidated rule pack\n\nGoverning document PROC-38 was issued Sunday 14 April 2024. Covered classes are intern / vendor / contractor / regional manager / team lead / employee; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role employee, beginning 07 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region central, from 22 December 2024 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 50796: Priya Novak, role=vendor, region=coastal. Event date 19 February 2027; request received 04 April 2027; claimed amount $801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-838", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong address on order 90030, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order", "4": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-839", "family": "intent", "state": "New travel ticket, customer message:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "asks flight status", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-840", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 93965 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "wants a different size/color/variant", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-841", "family": "policy", "state": "Governing document MAN-43 was issued Friday 22 September 2023. Covered classes are team lead / field technician / employee / regional manager / intern; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nIronwood Manufacturing | decision file 12411 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region west, from 13 October 2024 onward.\n\nA2 changes the limit to $2,000 for role field technician, beginning 30 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 12411: Nadia Silva, role=employee, region=north. Event date 17 September 2024; request received 24 October 2024; claimed amount $1,599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-842", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Pinnacle Software is in Lyon.\n- Yuki is employed by Pinnacle Software.\n- Omar reports directly to Mara.\n- Ravi is employed by Helios Logistics.\n- Yuki reports directly to Tobias.\n- The headquarters of Cedar Retail Group is in Lyon.\n- Nadia is employed by Helios Logistics.\n- The headquarters of Lattice Analytics is in Porto.\n- Omar is employed by Pinnacle Software.\n- Leila reports directly to Hana.\n- The headquarters of Helios Logistics is in Porto.\n- Mara reports directly to Leila.\n- Tobias reports directly to Nadia.\n- Mara is employed by Helios Logistics.\n- Hana is employed by Pinnacle Software.\n- Ravi reports directly to Omar.\n- Tobias is employed by Cedar Retail Group.\n- Leila is employed by Lattice Analytics.\n- Hana reports directly to Viktor.\n- Viktor reports directly to Yuki.\n- Viktor is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Oslo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Bergen", "2": "Porto", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-843", "family": "intent", "state": "A user sent this message to the support desk:\n\"Refund order 77236, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-844", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role field technician, beginning 28 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nLattice Analytics | decision file 83101 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-48 was issued Tuesday 04 April 2023. Covered classes are intern / field technician / employee / contractor / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region central, from 15 October 2023 onward.\n\nCASE 83101: Tobias Okafor, role=field technician, region=west. Event date 21 December 2025; request received 27 February 2026; claimed amount $2,051. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-845", "family": "policy", "state": "Cobalt Health | decision file 41364 | data export review | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-57 was issued Sunday 25 February 2024. Covered classes are field technician / regional manager / employee / team lead / vendor / contractor; other roles are outside scope.\n\nA2 changes the limit to $800 for role regional manager, beginning 24 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region coastal, from 21 August 2024 onward.\n\nCASE 41364: Mei Ames, role=employee, region=coastal. Event date 10 May 2025; request received 01 June 2025; claimed amount $1,749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-846", "family": "policy", "state": "Governing document MAN-41 was issued Saturday 07 October 2023. Covered classes are team lead / vendor / regional manager / intern / contractor / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region north, from 27 February 2024 onward.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 40257 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $2,800 for role intern, beginning 28 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 40257: Kenji Tan, role=contractor, region=east. Event date 23 March 2025; request received 28 June 2025; claimed amount $599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-847", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $1,600 for region east, from 05 April 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document PROC-15 was issued Sunday 12 March 2023. Covered classes are employee / contractor / field technician / team lead / vendor / intern; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 19 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 26205 | travel reimbursement | consolidated rule pack\n\nCASE 26205: Kenji Ames, role=team lead, region=coastal. Event date 25 April 2024; request received 23 May 2024; claimed amount $15,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-848", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-29 was issued Monday 27 February 2023. Covered classes are regional manager / vendor / team lead / contractor / employee / field technician; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role intern, beginning 12 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region east, from 01 June 2023 onward.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nIronwood Manufacturing | decision file 52203 | relocation assistance | consolidated rule pack\n\nCASE 52203: Dmitri Tan, role=vendor, region=central. Event date 01 December 2025; request received 31 March 2026; claimed amount $6,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-849", "family": "multihop", "state": "Corporate registry excerpt:\n- Mateo is employed by Summit Energy.\n- Dmitri is employed by Cobalt Health.\n- The headquarters of Cedar Retail Group is in Tallinn.\n- The headquarters of Cobalt Health is in Nagoya.\n- Leila reports directly to Ravi.\n- Dmitri reports directly to Bruno.\n- The headquarters of Summit Energy is in Austin.\n- Priya is employed by Summit Energy.\n- Callum is employed by Cobalt Health.\n- Bruno is employed by Cobalt Health.\n- Mei reports directly to Pablo.\n- Ravi is employed by Cobalt Health.\n- Ravi reports directly to Dmitri.\n- The headquarters of Meridian Bank is in Tallinn.\n- Pablo reports directly to Priya.\n- The headquarters of Lattice Analytics is in Bergen.\n- Priya reports directly to Leila.\n- Mateo reports directly to Callum.\n- Mei is employed by Cobalt Health.\n- Pablo is employed by Summit Energy.\n- Leila is employed by Meridian Bank.\n- Callum reports directly to Mei.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Nagoya", "2": "Austin", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-850", "family": "intent", "state": "New support ticket, customer message:\n\"Order 66677 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-851", "family": "policy", "state": "A2 changes the limit to $2,000 for role team lead, beginning 07 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region central, from 14 November 2024 onward.\n\nGoverning document POL-27 was issued Saturday 27 January 2024. Covered classes are regional manager / intern / field technician; other roles are outside scope.\n\nPinnacle Software | decision file 74741 | relocation assistance | consolidated rule pack\n\nCASE 74741: Callum Okafor, role=team lead, region=coastal. Event date 16 December 2024; request received 06 January 2025; claimed amount $2,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-852", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena reports directly to Hana.\n- Priya reports directly to Felix.\n- The headquarters of Lattice Analytics is in Tallinn.\n- Zoya reports directly to Sofia.\n- Sofia is employed by Atlas Freight.\n- Zoya is employed by Cedar Retail Group.\n- Felix is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Lyon.\n- Dmitri reports directly to Leila.\n- The headquarters of Summit Energy is in Lyon.\n- Jonas is employed by Cedar Retail Group.\n- Jonas reports directly to Elena.\n- Leila is employed by Summit Energy.\n- Felix reports directly to Dmitri.\n- Hana reports directly to Priya.\n- Hana is employed by Lattice Analytics.\n- Priya is employed by Cedar Retail Group.\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- The headquarters of Atlas Freight is in Lyon.\n- Elena is employed by Cedar Retail Group.\n- Sofia reports directly to Jonas.\n- Dmitri is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Lyon", "2": "Porto", "3": "Tallinn"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-853", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-42 was issued Saturday 10 February 2024. Covered classes are team lead / regional manager / employee / field technician / contractor / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region north, from 10 August 2024 onward.\n\nVantage Air | decision file 13177 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $14,000 for role field technician, beginning 20 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 13177: Amara Berg, role=team lead, region=central. Event date 15 October 2025; request received 14 January 2026; claimed amount $6,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-854", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 11635 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "reports an item arrived broken", "2": "asks for money back on a purchase", "3": "asks where an existing order is", "4": "wants to cancel a placed order", "5": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-855", "family": "intent", "state": "Incoming support request via email:\n\"Refund order 34790, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-856", "family": "intent", "state": "Incoming travel request via email:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "reports lost baggage", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-857", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role team lead, beginning 20 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region west, from 06 February 2024 onward.\n\nGoverning document STD-24 was issued Wednesday 28 June 2023. Covered classes are contractor / regional manager / field technician / intern / vendor; other roles are outside scope.\n\nPinnacle Software | decision file 11904 | vendor onboarding | consolidated rule pack\n\nCASE 11904: Bruno Okafor, role=team lead, region=east. Event date 19 December 2024; request received 09 January 2025; claimed amount $1,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-858", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Kenji is employed by Helios Logistics.\n- Priya is employed by Ironwood Manufacturing.\n- Priya reports directly to Kenji.\n- Elena is employed by Helios Logistics.\n- Hana reports directly to Elena.\n- Aisha is employed by Summit Energy.\n- Pablo is employed by Summit Energy.\n- Pablo reports directly to Dmitri.\n- Dmitri is employed by Summit Energy.\n- The headquarters of Helios Logistics is in Porto.\n- The headquarters of Summit Energy is in Ghent.\n- Callum is employed by Ironwood Manufacturing.\n- Aisha reports directly to Priya.\n- The headquarters of Northwind Systems is in Porto.\n- Sofia is employed by Summit Energy.\n- Hana is employed by Summit Energy.\n- The headquarters of Vantage Air is in Lyon.\n- Kenji reports directly to Pablo.\n- Dmitri reports directly to Sofia.\n- Elena reports directly to Callum.\n- Sofia reports directly to Hana.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Ghent", "2": "Leeds", "3": "Cork"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-859", "family": "intent", "state": "A user sent this message to the support desk:\n\"Tracking for 24285 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-860", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region central, from 04 November 2024 onward.\n\nA2 changes the limit to $800 for role employee, beginning 20 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document PROC-38 was issued Thursday 09 May 2024. Covered classes are intern / contractor / team lead / employee / regional manager; other roles are outside scope.\n\nIronwood Manufacturing | decision file 70614 | travel reimbursement | consolidated rule pack\n\nCASE 70614: Hana Tan, role=regional manager, region=south. Event date 02 January 2026; request received 07 February 2026; claimed amount $11,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-861", "family": "policy", "state": "A2 changes the limit to $2,000 for role field technician, beginning 29 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 56803 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region coastal, from 22 May 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document PROC-64 was issued Wednesday 24 May 2023. Covered classes are intern / team lead / contractor / field technician / employee; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 56803: Zoya Okafor, role=vendor, region=west. Event date 31 December 2024; request received 05 February 2025; claimed amount $11,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-862", "family": "policy", "state": "Ironwood Manufacturing | decision file 47716 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nGoverning document POL-83 was issued Thursday 24 August 2023. Covered classes are team lead / field technician / employee; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 30 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region west, from 18 August 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 47716: Sofia Silva, role=team lead, region=north. Event date 05 August 2026; request received 11 October 2026; claimed amount $14,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-863", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nVantage Air | decision file 26571 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role field technician, beginning 25 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nGoverning document POL-41 was issued Saturday 16 December 2023. Covered classes are employee / contractor / intern / vendor; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region east, from 07 April 2024 onward.\n\nCASE 26571: Elena Berg, role=intern, region=west. Event date 27 June 2025; request received 11 August 2025; claimed amount $1,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-864", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region west, from 24 November 2023 onward.\n\nA2 changes the limit to $800 for role regional manager, beginning 07 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document POL-80 was issued Saturday 05 August 2023. Covered classes are intern / vendor / employee; other roles are outside scope.\n\nIronwood Manufacturing | decision file 39136 | vendor onboarding | consolidated rule pack\n\nCASE 39136: Callum Novak, role=field technician, region=north. Event date 18 August 2025; request received 09 September 2025; claimed amount $1,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-865", "family": "intent", "state": "Incoming support request via email:\n\"Swap order 77043 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-866", "family": "policy", "state": "Governing document STD-63 was issued Sunday 29 January 2023. Covered classes are field technician / vendor / regional manager; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region east, from 02 November 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCedar Retail Group | decision file 51244 | service credit | consolidated rule pack\n\nA2 changes the limit to $2,000 for role regional manager, beginning 28 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 51244: Callum Tan, role=vendor, region=west. Event date 15 June 2024; request received 13 July 2024; claimed amount $2,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-867", "family": "intent", "state": "New support ticket, customer message:\n\"Please cancel order 72448 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "asks where an existing order is", "4": "wants the delivery address updated", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-868", "family": "intent", "state": "New support ticket, customer message:\n\"Don't need the item anymore — cancel order 76760\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-869", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong color sent on 55637 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "wants the delivery address updated", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-870", "family": "policy", "state": "A manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role field technician, beginning 14 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region coastal, from 19 October 2024 onward.\n\nVantage Air | decision file 24033 | vendor onboarding | consolidated rule pack\n\nGoverning document PROC-62 was issued Monday 29 January 2024. Covered classes are vendor / intern / regional manager / field technician; other roles are outside scope.\n\nCASE 24033: Omar Novak, role=contractor, region=west. Event date 14 July 2026; request received 18 September 2026; claimed amount $9,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-871", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Helios Logistics is in Ghent.\n- Felix reports directly to Omar.\n- Sofia is employed by Ironwood Manufacturing.\n- Dmitri is employed by Ironwood Manufacturing.\n- Omar is employed by Pinnacle Software.\n- Omar reports directly to Ravi.\n- Aisha reports directly to Sofia.\n- Tessa is employed by Ironwood Manufacturing.\n- Sofia reports directly to Dmitri.\n- Ravi is employed by Ironwood Manufacturing.\n- Tessa reports directly to Felix.\n- Aisha is employed by Ironwood Manufacturing.\n- Dmitri reports directly to Tessa.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- Felix is employed by Ironwood Manufacturing.\n- Viktor is employed by Beacon Insurance.\n- Kenji is employed by Vantage Air.\n- The headquarters of Beacon Insurance is in Lyon.\n- Kenji reports directly to Viktor.\n- The headquarters of Vantage Air is in Austin.\n- The headquarters of Pinnacle Software is in Porto.\n- Ravi reports directly to Kenji.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Lyon", "2": "Bergen", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-872", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nGoverning document POL-69 was issued Monday 24 April 2023. Covered classes are vendor / field technician / intern / team lead; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role contractor, beginning 17 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region north, from 09 October 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nMeridian Bank | decision file 47093 | equipment warranty | consolidated rule pack\n\nCASE 47093: Amara Ames, role=team lead, region=east. Event date 17 July 2024; request received 15 September 2024; claimed amount $3,699. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-873", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nNorthwind Systems | decision file 76572 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region north, from 01 August 2024 onward.\n\nGoverning document POL-61 was issued Saturday 27 April 2024. Covered classes are field technician / intern / employee / team lead / regional manager / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role vendor, beginning 01 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 76572: Kenji Okafor, role=employee, region=south. Event date 07 October 2026; request received 28 October 2026; claimed amount $1,351. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-874", "family": "intent", "state": "Incoming travel request via email:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "books airfare", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-875", "family": "intent", "state": "New travel ticket, customer message:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "asks flight status", "3": "reports lost baggage", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-876", "family": "multihop", "state": "Corporate registry excerpt:\n- Yuki reports directly to Tessa.\n- Stefan is employed by Northwind Systems.\n- Tessa is employed by Lattice Analytics.\n- The headquarters of Lattice Analytics is in Tallinn.\n- Priya reports directly to Dmitri.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Elena reports directly to Priya.\n- Mateo is employed by Pinnacle Software.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Felix is employed by Cedar Retail Group.\n- The headquarters of Northwind Systems is in Bergen.\n- Tessa reports directly to Stefan.\n- Dmitri reports directly to Felix.\n- Felix reports directly to Mateo.\n- Dmitri is employed by Lattice Analytics.\n- The headquarters of Vantage Air is in Lyon.\n- Mateo reports directly to Aisha.\n- Yuki is employed by Vantage Air.\n- Aisha is employed by Vantage Air.\n- Stefan reports directly to Elena.\n- Priya is employed by Cedar Retail Group.\n- Elena is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Cork", "2": "Tallinn", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-877", "family": "intent", "state": "Incoming support request via email:\n\"Cancel my order 61921, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "wants to cancel a placed order", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-878", "family": "policy", "state": "A2 changes the limit to $2,000 for role field technician, beginning 14 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-80 was issued Tuesday 08 August 2023. Covered classes are vendor / field technician / contractor / intern / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region north, from 03 August 2024 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 18250 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 18250: Priya Tan, role=team lead, region=west. Event date 25 October 2024; request received 08 December 2024; claimed amount $1,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-879", "family": "intent", "state": "New support ticket, customer message:\n\"Cancel my order 82504, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants a different size/color/variant", "2": "wants to cancel a placed order", "3": "reports an item arrived broken", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-880", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region east, from 08 February 2024 onward.\n\nVantage Air | decision file 77168 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $6,500 for role vendor, beginning 07 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-22 was issued Thursday 12 January 2023. Covered classes are employee / team lead / vendor / intern / contractor; other roles are outside scope.\n\nCASE 77168: Viktor Tan, role=field technician, region=central. Event date 19 October 2024; request received 30 October 2024; claimed amount $6,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-881", "family": "multihop", "state": "Corporate registry excerpt:\n- Hana reports directly to Aisha.\n- Dmitri is employed by Cedar Retail Group.\n- Priya is employed by Atlas Freight.\n- Aisha is employed by Summit Energy.\n- Tobias is employed by Vantage Air.\n- The headquarters of Cedar Retail Group is in Austin.\n- Priya reports directly to Ravi.\n- Elena is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Tallinn.\n- Ravi is employed by Summit Energy.\n- Yuki is employed by Helios Logistics.\n- Yuki reports directly to Dmitri.\n- Viktor is employed by Cedar Retail Group.\n- Viktor reports directly to Hana.\n- The headquarters of Vantage Air is in Oslo.\n- The headquarters of Summit Energy is in Oslo.\n- Tobias reports directly to Priya.\n- The headquarters of Helios Logistics is in Turku.\n- Elena reports directly to Viktor.\n- Dmitri reports directly to Tobias.\n- Ravi reports directly to Elena.\n- Hana is employed by Cedar Retail Group.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Bergen", "2": "Tallinn", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-882", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "books airfare", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-883", "family": "intent", "state": "New support ticket, customer message:\n\"Please cancel order 61254 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-884", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document PROC-29 was issued Friday 17 March 2023. Covered classes are employee / contractor / field technician / vendor / team lead; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region west, from 19 January 2024 onward.\n\nNorthwind Systems | decision file 41006 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $4,200 for role vendor, beginning 16 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 41006: Stefan Okafor, role=intern, region=north. Event date 11 September 2023; request received 17 December 2023; claimed amount $6,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-885", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Meridian Bank is in Austin.\n- Mei is employed by Meridian Bank.\n- Nadia reports directly to Aisha.\n- Hana is employed by Meridian Bank.\n- The headquarters of Vantage Air is in Leeds.\n- Sofia reports directly to Hana.\n- Omar reports directly to Mateo.\n- Sofia is employed by Vantage Air.\n- Aisha is employed by Lattice Analytics.\n- Pablo is employed by Northwind Systems.\n- Mateo is employed by Cedar Retail Group.\n- Nadia is employed by Vantage Air.\n- Hana reports directly to Omar.\n- Aisha reports directly to Amara.\n- Amara is employed by Northwind Systems.\n- The headquarters of Cedar Retail Group is in Turku.\n- Mateo reports directly to Nadia.\n- The headquarters of Lattice Analytics is in Nagoya.\n- Omar is employed by Lattice Analytics.\n- The headquarters of Northwind Systems is in Ghent.\n- Mei reports directly to Pablo.\n- Amara reports directly to Mei.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Tallinn", "2": "Ghent", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-886", "family": "intent", "state": "A user sent this message to the support desk:\n\"Want my money back for 75935\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-887", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nGoverning document PROC-25 was issued Friday 06 January 2023. Covered classes are employee / contractor / regional manager / intern / vendor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region coastal, from 22 May 2023 onward.\n\nA2 changes the limit to $14,000 for role employee, beginning 25 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 78322 | service credit | consolidated rule pack\n\nCASE 78322: Felix Berg, role=contractor, region=east. Event date 09 November 2024; request received 07 February 2025; claimed amount $14,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-888", "family": "multihop", "state": "Corporate registry excerpt:\n- Dmitri is employed by Northwind Systems.\n- Leila reports directly to Lucia.\n- Felix reports directly to Dmitri.\n- Nadia is employed by Summit Energy.\n- The headquarters of Summit Energy is in Turku.\n- Lucia reports directly to Ingrid.\n- The headquarters of Pinnacle Software is in Ghent.\n- Callum reports directly to Felix.\n- The headquarters of Northwind Systems is in Leeds.\n- Dmitri reports directly to Nadia.\n- Jonas reports directly to Leila.\n- Nadia reports directly to Stefan.\n- Stefan is employed by Pinnacle Software.\n- Felix is employed by Pinnacle Software.\n- Ingrid is employed by Ironwood Manufacturing.\n- Callum is employed by Northwind Systems.\n- Leila is employed by Ironwood Manufacturing.\n- The headquarters of Vantage Air is in Ghent.\n- Jonas is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- Lucia is employed by Pinnacle Software.\n- Ingrid reports directly to Callum.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Oslo", "2": "Tallinn", "3": "Austin"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-889", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "books airfare", "3": "reports lost baggage", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-890", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nIronwood Manufacturing | decision file 43509 | equipment warranty | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-26 was issued Sunday 17 December 2023. Covered classes are field technician / contractor / employee / regional manager / vendor; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region south, from 19 November 2024 onward.\n\nA2 changes the limit to $2,000 for role field technician, beginning 12 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 43509: Lucia Ames, role=intern, region=east. Event date 03 April 2026; request received 02 May 2026; claimed amount $9,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-891", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nNorthwind Systems | decision file 16682 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role employee, beginning 25 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-29 was issued Sunday 15 October 2023. Covered classes are contractor / field technician / regional manager / vendor / employee; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region central, from 05 November 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 16682: Stefan Tan, role=team lead, region=north. Event date 29 March 2025; request received 29 April 2025; claimed amount $2,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-892", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia reports directly to Aisha.\n- Nadia is employed by Vantage Air.\n- Dmitri reports directly to Lucia.\n- Lucia is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Austin.\n- Callum is employed by Meridian Bank.\n- The headquarters of Vantage Air is in Lyon.\n- Sofia is employed by Meridian Bank.\n- Ravi reports directly to Mara.\n- Hana is employed by Meridian Bank.\n- The headquarters of Cobalt Health is in Ghent.\n- Lucia reports directly to Ravi.\n- Ravi is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Cork.\n- Aisha is employed by Helios Logistics.\n- Aisha reports directly to Nadia.\n- Hana reports directly to Callum.\n- Nadia reports directly to Dmitri.\n- The headquarters of Meridian Bank is in Leeds.\n- Dmitri is employed by Vantage Air.\n- Mara is employed by Meridian Bank.\n- Callum reports directly to Sofia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Lyon", "2": "Turku", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-893", "family": "policy", "state": "A2 changes the limit to $14,000 for role intern, beginning 07 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-72 was issued Saturday 16 September 2023. Covered classes are regional manager / vendor / employee / field technician; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region coastal, from 18 February 2024 onward.\n\nBeacon Insurance | decision file 30311 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 30311: Kenji Berg, role=contractor, region=west. Event date 05 June 2024; request received 23 September 2024; claimed amount $11,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-894", "family": "policy", "state": "Governing document MAN-45 was issued Saturday 16 September 2023. Covered classes are employee / regional manager / intern / team lead / vendor; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 08 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nPinnacle Software | decision file 71122 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region north, from 01 October 2024 onward.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCASE 71122: Dmitri Tan, role=contractor, region=south. Event date 08 October 2025; request received 06 January 2026; claimed amount $3,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-895", "family": "policy", "state": "Governing document STD-26 was issued Wednesday 20 March 2024. Covered classes are vendor / field technician / contractor / team lead / employee / intern; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region north, from 05 March 2025 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCedar Retail Group | decision file 10032 | data export review | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $14,000 for role intern, beginning 22 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 10032: Omar Novak, role=team lead, region=south. Event date 15 November 2025; request received 20 November 2025; claimed amount $1,600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-896", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $3,200 for region south, from 01 September 2024 onward.\n\nGoverning document STD-46 was issued Wednesday 13 December 2023. Covered classes are vendor / regional manager / employee; other roles are outside scope.\n\nLattice Analytics | decision file 23524 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $14,000 for role contractor, beginning 27 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 23524: Mara Tan, role=field technician, region=west. Event date 20 January 2025; request received 10 February 2025; claimed amount $15,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-897", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $3,200 for region north, from 30 October 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $1,300 for role team lead, beginning 18 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nBeacon Insurance | decision file 87537 | relocation assistance | consolidated rule pack\n\nGoverning document POL-84 was issued Wednesday 03 January 2024. Covered classes are contractor / intern / vendor / field technician / regional manager; other roles are outside scope.\n\nCASE 87537: Tobias Ames, role=contractor, region=north. Event date 20 January 2026; request received 19 April 2026; claimed amount $1,300. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-898", "family": "intent", "state": "New travel ticket, customer message:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "reports lost baggage", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-899", "family": "intent", "state": "A user sent this message to the support desk:\n\"Order 21556 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-900", "family": "policy", "state": "A2 changes the limit to $9,500 for role employee, beginning 25 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nHelios Logistics | decision file 34785 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-22 was issued Tuesday 04 July 2023. Covered classes are vendor / team lead / regional manager / employee; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region north, from 02 February 2024 onward.\n\nCASE 34785: Nadia Okafor, role=contractor, region=coastal. Event date 09 July 2026; request received 29 August 2026; claimed amount $9,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-901", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-39 was issued Sunday 03 December 2023. Covered classes are vendor / contractor / team lead; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region east, from 07 December 2024 onward.\n\nVantage Air | decision file 22189 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $2,000 for role regional manager, beginning 23 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 22189: Bruno Berg, role=regional manager, region=central. Event date 30 May 2024; request received 04 September 2024; claimed amount $1,600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-902", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "changes seat assignment", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-903", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "cancels a booking", "3": "asks flight status", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-904", "family": "intent", "state": "Incoming support request via email:\n\"Order 79683 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "asks where an existing order is", "4": "reports an item arrived broken", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-905", "family": "intent", "state": "A user sent this message to the travel desk:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "books airfare", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-906", "family": "policy", "state": "A2 changes the limit to $6,500 for role field technician, beginning 06 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region south, from 14 November 2023 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document MAN-57 was issued Sunday 16 April 2023. Covered classes are team lead / field technician / vendor / intern; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nPinnacle Software | decision file 95183 | data export review | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 95183: Ravi Novak, role=vendor, region=east. Event date 20 May 2025; request received 18 June 2025; claimed amount $6,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-907", "family": "intent", "state": "A user sent this message to the support desk:\n\"Don't need the item anymore — cancel order 61875\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "wants to cancel a placed order", "4": "reports an item arrived broken", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-908", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document POL-11 was issued Sunday 21 January 2024. Covered classes are regional manager / team lead / contractor / employee; other roles are outside scope.\n\nCedar Retail Group | decision file 51449 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role intern, beginning 18 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region south, from 30 April 2024 onward.\n\nCASE 51449: Nadia Okafor, role=vendor, region=east. Event date 27 February 2026; request received 12 April 2026; claimed amount $1,599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-909", "family": "intent", "state": "A user sent this message to the support desk:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-910", "family": "policy", "state": "A manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-19 was issued Saturday 03 June 2023. Covered classes are contractor / regional manager / intern; other roles are outside scope.\n\nCedar Retail Group | decision file 66349 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region west, from 29 January 2024 onward.\n\nA2 changes the limit to $4,200 for role contractor, beginning 15 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 66349: Priya Berg, role=vendor, region=north. Event date 23 November 2024; request received 21 February 2025; claimed amount $751. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-911", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Pinnacle Software is in Nagoya.\n- Priya is employed by Lattice Analytics.\n- Nadia reports directly to Priya.\n- Ravi is employed by Northwind Systems.\n- Ingrid reports directly to Hana.\n- Ravi reports directly to Elena.\n- The headquarters of Lattice Analytics is in Porto.\n- Ingrid is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Cork.\n- Stefan reports directly to Nadia.\n- Elena reports directly to Ingrid.\n- Stefan is employed by Northwind Systems.\n- Hana is employed by Pinnacle Software.\n- Hana reports directly to Tessa.\n- The headquarters of Meridian Bank is in Nagoya.\n- Nadia is employed by Atlas Freight.\n- Tessa is employed by Pinnacle Software.\n- Tessa reports directly to Jonas.\n- Elena is employed by Atlas Freight.\n- The headquarters of Northwind Systems is in Cork.\n- Jonas is employed by Meridian Bank.\n- Priya reports directly to Ravi.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Lyon", "2": "Bergen", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-912", "family": "policy", "state": "Ironwood Manufacturing | decision file 72629 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region central, from 26 December 2023 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role employee, beginning 23 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-78 was issued Monday 17 July 2023. Covered classes are employee / regional manager / field technician / team lead; other roles are outside scope.\n\nCASE 72629: Mei Berg, role=contractor, region=central. Event date 24 June 2025; request received 23 September 2025; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-913", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $7,500 for region north, from 20 August 2023 onward.\n\nGoverning document STD-25 was issued Wednesday 08 March 2023. Covered classes are field technician / vendor / employee / team lead / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role employee, beginning 20 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nHelios Logistics | decision file 72651 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCASE 72651: Elena Silva, role=field technician, region=coastal. Event date 12 July 2025; request received 26 August 2025; claimed amount $1,951. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-914", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCobalt Health | decision file 11020 | equipment warranty | consolidated rule pack\n\nGoverning document PROC-64 was issued Friday 07 July 2023. Covered classes are intern / field technician / regional manager / vendor / team lead / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role vendor, beginning 17 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region north, from 03 January 2024 onward.\n\nCASE 11020: Mei Berg, role=intern, region=west. Event date 09 August 2024; request received 08 September 2024; claimed amount $2,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-915", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document MAN-94 was issued Wednesday 21 February 2024. Covered classes are regional manager / contractor / team lead; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region north, from 15 July 2024 onward.\n\nA2 changes the limit to $4,200 for role intern, beginning 20 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 34552 | travel reimbursement | consolidated rule pack\n\nCASE 34552: Leila Berg, role=contractor, region=south. Event date 09 May 2026; request received 29 June 2026; claimed amount $2,349. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-916", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $2,200 for region east, from 11 April 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document STD-12 was issued Saturday 18 November 2023. Covered classes are vendor / intern / team lead / regional manager / contractor / employee; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role contractor, beginning 20 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 10419 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCASE 10419: Callum Ames, role=regional manager, region=west. Event date 18 January 2026; request received 17 March 2026; claimed amount $1,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-917", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya is employed by Meridian Bank.\n- Hana reports directly to Bruno.\n- Leila is employed by Lattice Analytics.\n- Lucia reports directly to Hana.\n- Lucia is employed by Summit Energy.\n- The headquarters of Lattice Analytics is in Turku.\n- Leila reports directly to Callum.\n- Kenji reports directly to Yuki.\n- The headquarters of Meridian Bank is in Austin.\n- Elena is employed by Meridian Bank.\n- The headquarters of Summit Energy is in Valencia.\n- Kenji is employed by Beacon Insurance.\n- Yuki reports directly to Zoya.\n- The headquarters of Atlas Freight is in Turku.\n- Zoya reports directly to Lucia.\n- Yuki is employed by Meridian Bank.\n- Callum reports directly to Elena.\n- Bruno reports directly to Leila.\n- Hana is employed by Beacon Insurance.\n- Callum is employed by Atlas Freight.\n- The headquarters of Beacon Insurance is in Porto.\n- Bruno is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Tallinn", "2": "Austin", "3": "Cork"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-918", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $2,200 for region south, from 08 September 2024 onward.\n\nA2 changes the limit to $9,500 for role vendor, beginning 04 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-30 was issued Friday 22 December 2023. Covered classes are employee / regional manager / team lead / intern / contractor / vendor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nNorthwind Systems | decision file 19279 | data export review | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nCASE 19279: Dmitri Okafor, role=contractor, region=east. Event date 12 November 2024; request received 18 January 2025; claimed amount $2,351. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-919", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cobalt Health is in Porto.\n- Dmitri reports directly to Sofia.\n- Dmitri is employed by Vantage Air.\n- Bruno is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Turku.\n- Bruno reports directly to Tobias.\n- Lucia is employed by Northwind Systems.\n- Nadia is employed by Cobalt Health.\n- Lucia reports directly to Nadia.\n- Sofia reports directly to Yuki.\n- Nadia reports directly to Dmitri.\n- Zoya reports directly to Mateo.\n- Tobias reports directly to Zoya.\n- The headquarters of Lattice Analytics is in Turku.\n- Tobias is employed by Vantage Air.\n- Yuki is employed by Lattice Analytics.\n- Sofia is employed by Lattice Analytics.\n- Zoya is employed by Lattice Analytics.\n- Mateo is employed by Cobalt Health.\n- Mateo reports directly to Lucia.\n- The headquarters of Northwind Systems is in Turku.\n- The headquarters of Vantage Air is in Oslo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Porto", "2": "Oslo", "3": "Lyon"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-920", "family": "policy", "state": "Cobalt Health | decision file 36111 | travel reimbursement | consolidated rule pack\n\nGoverning document STD-24 was issued Thursday 23 March 2023. Covered classes are team lead / employee / vendor / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role regional manager, beginning 19 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region north, from 28 June 2023 onward.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 36111: Yuki Silva, role=vendor, region=central. Event date 30 August 2025; request received 27 November 2025; claimed amount $700. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-921", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $2,800 for role team lead, beginning 13 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region coastal, from 06 May 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCobalt Health | decision file 92793 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-22 was issued Saturday 04 November 2023. Covered classes are employee / intern / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nCASE 92793: Kenji Tan, role=team lead, region=west. Event date 18 January 2025; request received 09 May 2025; claimed amount $3,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-922", "family": "policy", "state": "Governing document PROC-60 was issued Tuesday 05 December 2023. Covered classes are regional manager / employee / vendor / contractor / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role employee, beginning 04 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region central, from 21 October 2024 onward.\n\nLattice Analytics | decision file 66420 | data export review | consolidated rule pack\n\nCASE 66420: Lucia Tan, role=intern, region=central. Event date 04 November 2026; request received 19 November 2026; claimed amount $2,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-923", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan reports directly to Bruno.\n- Elena is employed by Summit Energy.\n- The headquarters of Meridian Bank is in Nagoya.\n- Bruno is employed by Summit Energy.\n- Callum is employed by Vantage Air.\n- Ravi is employed by Meridian Bank.\n- Elena reports directly to Callum.\n- Callum reports directly to Mara.\n- Mara is employed by Meridian Bank.\n- Amara reports directly to Mei.\n- The headquarters of Summit Energy is in Lyon.\n- The headquarters of Cobalt Health is in Leeds.\n- Mara reports directly to Stefan.\n- The headquarters of Vantage Air is in Porto.\n- Stefan is employed by Beacon Insurance.\n- Mei reports directly to Elena.\n- Hana reports directly to Ravi.\n- Hana is employed by Meridian Bank.\n- Mei is employed by Vantage Air.\n- The headquarters of Beacon Insurance is in Turku.\n- Bruno reports directly to Hana.\n- Amara is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Leeds", "2": "Austin", "3": "Cork"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-924", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $1,600 for region north, from 25 August 2024 onward.\n\nAtlas Freight | decision file 99238 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-26 was issued Saturday 21 October 2023. Covered classes are field technician / contractor / vendor / employee / team lead / intern; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role contractor, beginning 15 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 99238: Amara Okafor, role=regional manager, region=coastal. Event date 10 August 2024; request received 01 September 2024; claimed amount $1,600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-925", "family": "intent", "state": "New support ticket, customer message:\n\"Tracking for 20234 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-926", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document MAN-17 was issued Monday 06 March 2023. Covered classes are employee / vendor / contractor / regional manager / team lead; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role intern, beginning 03 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 70725 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region central, from 24 November 2023 onward.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCASE 70725: Felix Berg, role=employee, region=coastal. Event date 04 December 2025; request received 04 March 2026; claimed amount $7,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-927", "family": "policy", "state": "Governing document PROC-60 was issued Wednesday 04 January 2023. Covered classes are intern / employee / team lead / contractor; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region west, from 01 May 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 42912 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $800 for role employee, beginning 12 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 42912: Tessa Berg, role=contractor, region=south. Event date 02 August 2023; request received 23 September 2023; claimed amount $1,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-928", "family": "policy", "state": "A2 changes the limit to $2,800 for role vendor, beginning 17 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-26 was issued Wednesday 02 August 2023. Covered classes are field technician / regional manager / team lead / intern; other roles are outside scope.\n\nIronwood Manufacturing | decision file 17369 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region north, from 12 June 2024 onward.\n\nCASE 17369: Kenji Okafor, role=intern, region=west. Event date 28 August 2026; request received 10 November 2026; claimed amount $2,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-929", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role employee, beginning 24 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region coastal, from 09 September 2024 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nPinnacle Software | decision file 94925 | travel reimbursement | consolidated rule pack\n\nGoverning document POL-75 was issued Sunday 10 December 2023. Covered classes are vendor / team lead / field technician; other roles are outside scope.\n\nCASE 94925: Kenji Novak, role=contractor, region=east. Event date 24 February 2025; request received 17 April 2025; claimed amount $801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-930", "family": "policy", "state": "Governing document POL-49 was issued Saturday 09 December 2023. Covered classes are vendor / regional manager / contractor / employee; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region west, from 08 January 2025 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role intern, beginning 04 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 46039 | data export review | consolidated rule pack\n\nCASE 46039: Nadia Berg, role=intern, region=north. Event date 28 July 2024; request received 25 August 2024; claimed amount $1,749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-931", "family": "intent", "state": "A user sent this message to the travel desk:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "asks flight status", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-932", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $3,200 for region east, from 01 September 2024 onward.\n\nNorthwind Systems | decision file 68707 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-47 was issued Monday 01 January 2024. Covered classes are intern / employee / field technician; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role team lead, beginning 19 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 68707: Mateo Berg, role=employee, region=east. Event date 27 December 2026; request received 22 January 2027; claimed amount $949. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-933", "family": "intent", "state": "A user sent this message to the support desk:\n\"Where is order 85383\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "reports an item arrived broken", "4": "asks where an existing order is", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-934", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya is employed by Northwind Systems.\n- The headquarters of Pinnacle Software is in Ghent.\n- Elena reports directly to Hana.\n- Hana reports directly to Leila.\n- Ingrid is employed by Pinnacle Software.\n- Tobias is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Valencia.\n- Tessa reports directly to Ingrid.\n- Ingrid reports directly to Jonas.\n- Zoya reports directly to Mateo.\n- The headquarters of Northwind Systems is in Cork.\n- Mateo reports directly to Tessa.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Mateo is employed by Helios Logistics.\n- Elena is employed by Pinnacle Software.\n- Jonas is employed by Northwind Systems.\n- Hana is employed by Ironwood Manufacturing.\n- Jonas reports directly to Tobias.\n- Tessa is employed by Ironwood Manufacturing.\n- The headquarters of Lattice Analytics is in Leeds.\n- Leila is employed by Helios Logistics.\n- Leila reports directly to Zoya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Oslo", "2": "Turku", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-935", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $9,500 for role intern, beginning 11 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region coastal, from 23 March 2024 onward.\n\nGoverning document POL-15 was issued Tuesday 19 September 2023. Covered classes are contractor / employee / vendor / team lead / regional manager; other roles are outside scope.\n\nSummit Energy | decision file 18235 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nCASE 18235: Aisha Ames, role=team lead, region=east. Event date 27 October 2024; request received 11 December 2024; claimed amount $11,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-936", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-42 was issued Wednesday 27 December 2023. Covered classes are regional manager / employee / contractor / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $2,800 for role field technician, beginning 17 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region coastal, from 22 October 2024 onward.\n\nVantage Air | decision file 14173 | relocation assistance | consolidated rule pack\n\nCASE 14173: Bruno Berg, role=contractor, region=coastal. Event date 02 October 2026; request received 22 October 2026; claimed amount $4,151. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-937", "family": "intent", "state": "New support ticket, customer message:\n\"Swap order 15684 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "wants a different size/color/variant", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-938", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $2,000 for role vendor, beginning 11 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region west, from 27 August 2024 onward.\n\nAtlas Freight | decision file 58179 | data export review | consolidated rule pack\n\nGoverning document POL-28 was issued Thursday 25 January 2024. Covered classes are employee / contractor / regional manager / field technician / intern / vendor; other roles are outside scope.\n\nCASE 58179: Tobias Novak, role=contractor, region=central. Event date 13 September 2024; request received 04 October 2024; claimed amount $3,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-939", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $1,300 for role team lead, beginning 15 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 87061 | travel reimbursement | consolidated rule pack\n\nGoverning document POL-30 was issued Monday 11 September 2023. Covered classes are intern / contractor / field technician / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region north, from 03 January 2024 onward.\n\nCASE 87061: Tobias Silva, role=regional manager, region=coastal. Event date 20 July 2024; request received 02 August 2024; claimed amount $700. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-940", "family": "policy", "state": "Northwind Systems | decision file 40259 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region south, from 28 October 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $800 for role team lead, beginning 19 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-31 was issued Tuesday 09 April 2024. Covered classes are vendor / intern / contractor / regional manager / field technician / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 40259: Mara Tan, role=regional manager, region=central. Event date 31 December 2026; request received 01 April 2027; claimed amount $4,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-941", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 15 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region north, from 15 September 2024 onward.\n\nGoverning document PROC-97 was issued Saturday 16 September 2023. Covered classes are field technician / intern / contractor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 91030 | travel reimbursement | consolidated rule pack\n\nCASE 91030: Mateo Okafor, role=employee, region=coastal. Event date 18 August 2025; request received 16 September 2025; claimed amount $10,249. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-942", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya is employed by Ironwood Manufacturing.\n- The headquarters of Cedar Retail Group is in Cork.\n- Ingrid reports directly to Mara.\n- Ingrid is employed by Cedar Retail Group.\n- Yuki reports directly to Lucia.\n- Mara reports directly to Zoya.\n- Mara is employed by Lattice Analytics.\n- Lucia reports directly to Bruno.\n- Lucia is employed by Pinnacle Software.\n- Bruno is employed by Cobalt Health.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Tobias is employed by Lattice Analytics.\n- Tobias reports directly to Elena.\n- Zoya reports directly to Yuki.\n- Aisha reports directly to Ingrid.\n- Yuki is employed by Cedar Retail Group.\n- The headquarters of Lattice Analytics is in Lyon.\n- Bruno reports directly to Tobias.\n- Aisha is employed by Lattice Analytics.\n- The headquarters of Cobalt Health is in Lyon.\n- The headquarters of Pinnacle Software is in Cork.\n- Elena is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Oslo", "2": "Bergen", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-943", "family": "intent", "state": "New support ticket, customer message:\n\"Cancel my order 6179, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-944", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $11,000 for region coastal, from 10 August 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nAtlas Freight | decision file 70587 | travel reimbursement | consolidated rule pack\n\nGoverning document MAN-87 was issued Tuesday 07 November 2023. Covered classes are field technician / regional manager / employee; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role field technician, beginning 03 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCASE 70587: Mateo Silva, role=employee, region=north. Event date 07 November 2024; request received 21 November 2024; claimed amount $10,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-945", "family": "multihop", "state": "Corporate registry excerpt:\n- Kenji reports directly to Yuki.\n- The headquarters of Vantage Air is in Ghent.\n- Amara is employed by Vantage Air.\n- The headquarters of Northwind Systems is in Porto.\n- Sofia reports directly to Callum.\n- Jonas is employed by Beacon Insurance.\n- Jonas reports directly to Aisha.\n- Mateo is employed by Lattice Analytics.\n- Yuki reports directly to Mateo.\n- Amara reports directly to Kenji.\n- The headquarters of Helios Logistics is in Valencia.\n- Yuki is employed by Lattice Analytics.\n- Callum reports directly to Jonas.\n- The headquarters of Lattice Analytics is in Ghent.\n- Sofia is employed by Vantage Air.\n- Callum is employed by Helios Logistics.\n- Viktor reports directly to Amara.\n- The headquarters of Beacon Insurance is in Lyon.\n- Kenji is employed by Vantage Air.\n- Aisha is employed by Lattice Analytics.\n- Mateo reports directly to Sofia.\n- Viktor is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Bergen", "2": "Nagoya", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-946", "family": "policy", "state": "Cobalt Health | decision file 90738 | equipment warranty | consolidated rule pack\n\nGoverning document POL-31 was issued Monday 12 June 2023. Covered classes are contractor / field technician / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region south, from 17 January 2024 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role vendor, beginning 23 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 90738: Kenji Novak, role=employee, region=east. Event date 18 September 2025; request received 01 November 2025; claimed amount $4,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-947", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nBeacon Insurance | decision file 53765 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role intern, beginning 22 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region coastal, from 02 June 2024 onward.\n\nGoverning document PROC-10 was issued Saturday 29 July 2023. Covered classes are contractor / intern / employee / vendor; other roles are outside scope.\n\nCASE 53765: Leila Silva, role=team lead, region=north. Event date 11 July 2024; request received 12 July 2024; claimed amount $3,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-948", "family": "intent", "state": "Incoming support request via email:\n\"Want my money back for 78333\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-949", "family": "multihop", "state": "Corporate registry excerpt:\n- Bruno is employed by Summit Energy.\n- Leila reports directly to Priya.\n- Dmitri reports directly to Leila.\n- Dmitri is employed by Summit Energy.\n- Elena reports directly to Dmitri.\n- Amara reports directly to Tessa.\n- Tessa is employed by Vantage Air.\n- Mei reports directly to Elena.\n- Bruno reports directly to Hana.\n- Elena is employed by Cedar Retail Group.\n- Priya reports directly to Bruno.\n- Priya is employed by Cedar Retail Group.\n- The headquarters of Summit Energy is in Lyon.\n- The headquarters of Helios Logistics is in Leeds.\n- Leila is employed by Beacon Insurance.\n- Amara is employed by Beacon Insurance.\n- The headquarters of Beacon Insurance is in Cork.\n- Mei is employed by Cedar Retail Group.\n- The headquarters of Vantage Air is in Porto.\n- Hana reports directly to Amara.\n- Hana is employed by Helios Logistics.\n- The headquarters of Cedar Retail Group is in Tallinn.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Bergen", "2": "Porto", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-950", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region north, from 26 August 2024 onward.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document MAN-82 was issued Monday 08 January 2024. Covered classes are team lead / field technician / contractor / vendor / employee; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nSummit Energy | decision file 21797 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $14,000 for role contractor, beginning 29 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 21797: Elena Ames, role=contractor, region=north. Event date 09 September 2024; request received 29 December 2024; claimed amount $14,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-951", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 77764 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants the delivery address updated", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-952", "family": "intent", "state": "Incoming travel request via email:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "reports lost baggage", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-953", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "cancels a booking", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-954", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 64007 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-955", "family": "intent", "state": "New support ticket, customer message:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-956", "family": "policy", "state": "A2 changes the limit to $2,800 for role intern, beginning 02 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document PROC-96 was issued Tuesday 27 February 2024. Covered classes are intern / regional manager / contractor / team lead; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nHelios Logistics | decision file 22345 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region west, from 23 February 2025 onward.\n\nCASE 22345: Bruno Berg, role=contractor, region=south. Event date 29 April 2027; request received 06 June 2027; claimed amount $6,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-957", "family": "intent", "state": "A user sent this message to the support desk:\n\"Please cancel order 85317 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-958", "family": "policy", "state": "A manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role team lead, beginning 27 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 10903 | data export review | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region north, from 17 November 2023 onward.\n\nGoverning document STD-60 was issued Saturday 14 January 2023. Covered classes are contractor / team lead / intern; other roles are outside scope.\n\nCASE 10903: Elena Ames, role=field technician, region=south. Event date 06 January 2025; request received 26 January 2025; claimed amount $5,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-959", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region central, from 26 April 2024 onward.\n\nCedar Retail Group | decision file 38918 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-30 was issued Thursday 10 August 2023. Covered classes are regional manager / field technician / contractor / employee / vendor / intern; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role team lead, beginning 11 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 38918: Jonas Novak, role=team lead, region=east. Event date 14 August 2026; request received 29 September 2026; claimed amount $11,749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-960", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document STD-76 was issued Wednesday 27 March 2024. Covered classes are employee / team lead / regional manager / intern; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role team lead, beginning 18 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region west, from 19 September 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nPinnacle Software | decision file 88714 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 88714: Leila Ames, role=intern, region=central. Event date 07 December 2024; request received 27 December 2024; claimed amount $3,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-961", "family": "intent", "state": "A user sent this message to the travel desk:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "reports lost baggage", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-962", "family": "policy", "state": "A2 changes the limit to $800 for role employee, beginning 12 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nGoverning document STD-49 was issued Monday 28 August 2023. Covered classes are employee / regional manager / vendor; other roles are outside scope.\n\nAtlas Freight | decision file 16499 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region east, from 01 August 2024 onward.\n\nCASE 16499: Yuki Silva, role=field technician, region=north. Event date 06 August 2025; request received 12 September 2025; claimed amount $799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-963", "family": "intent", "state": "A user sent this message to the travel desk:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "changes seat assignment", "3": "reports lost baggage", "4": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-964", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $11,000 for region central, from 03 January 2024 onward.\n\nGoverning document POL-88 was issued Wednesday 26 April 2023. Covered classes are team lead / intern / contractor / vendor; other roles are outside scope.\n\nCedar Retail Group | decision file 95566 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $4,200 for role team lead, beginning 23 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 95566: Mara Novak, role=vendor, region=north. Event date 03 February 2026; request received 09 March 2026; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-965", "family": "intent", "state": "New travel ticket, customer message:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "reports lost baggage", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-966", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "reports lost baggage", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-967", "family": "policy", "state": "A manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nGoverning document STD-31 was issued Thursday 06 April 2023. Covered classes are vendor / regional manager / field technician; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nLattice Analytics | decision file 18957 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region south, from 13 April 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $800 for role vendor, beginning 21 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 18957: Pablo Ames, role=contractor, region=west. Event date 03 February 2024; request received 04 May 2024; claimed amount $11,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-968", "family": "intent", "state": "A user sent this message to the support desk:\n\"Can i exchange 7804 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "asks for money back on a purchase", "3": "wants the delivery address updated", "4": "wants a different size/color/variant", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-969", "family": "policy", "state": "A2 changes the limit to $6,500 for role regional manager, beginning 11 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-67 was issued Wednesday 24 April 2024. Covered classes are intern / field technician / team lead / employee / vendor; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region north, from 13 February 2025 onward.\n\nNorthwind Systems | decision file 58795 | equipment warranty | consolidated rule pack\n\nCASE 58795: Felix Okafor, role=intern, region=north. Event date 27 June 2026; request received 25 September 2026; claimed amount $1,351. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-970", "family": "multihop", "state": "Corporate registry excerpt:\n- Hana is employed by Cedar Retail Group.\n- Aisha reports directly to Hana.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Elena is employed by Northwind Systems.\n- The headquarters of Vantage Air is in Turku.\n- Tobias reports directly to Elena.\n- Hana reports directly to Tobias.\n- The headquarters of Northwind Systems is in Valencia.\n- Omar is employed by Vantage Air.\n- Elena reports directly to Leila.\n- Aisha is employed by Cedar Retail Group.\n- Leila reports directly to Omar.\n- Ingrid reports directly to Nadia.\n- The headquarters of Lattice Analytics is in Valencia.\n- Ingrid is employed by Lattice Analytics.\n- Priya is employed by Ironwood Manufacturing.\n- The headquarters of Cedar Retail Group is in Austin.\n- Omar reports directly to Ingrid.\n- Tobias is employed by Cedar Retail Group.\n- Nadia is employed by Vantage Air.\n- Leila is employed by Lattice Analytics.\n- Nadia reports directly to Priya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Turku", "2": "Valencia", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-971", "family": "policy", "state": "A2 changes the limit to $800 for role contractor, beginning 13 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-92 was issued Sunday 19 March 2023. Covered classes are employee / intern / team lead; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region central, from 08 December 2023 onward.\n\nMeridian Bank | decision file 97988 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 97988: Jonas Novak, role=vendor, region=north. Event date 24 December 2025; request received 23 April 2026; claimed amount $5,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-972", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $700 for region central, from 16 August 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $800 for role contractor, beginning 21 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-41 was issued Thursday 20 July 2023. Covered classes are regional manager / contractor / employee / team lead / field technician / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 44555 | data export review | consolidated rule pack\n\nCASE 44555: Yuki Berg, role=regional manager, region=south. Event date 18 August 2025; request received 16 October 2025; claimed amount $2,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-973", "family": "policy", "state": "A2 changes the limit to $4,200 for role regional manager, beginning 20 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nHelios Logistics | decision file 26953 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region north, from 24 January 2025 onward.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nGoverning document MAN-32 was issued Monday 13 May 2024. Covered classes are vendor / intern / contractor / field technician; other roles are outside scope.\n\nCASE 26953: Yuki Silva, role=contractor, region=north. Event date 15 December 2025; request received 16 March 2026; claimed amount $1,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-974", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cedar Retail Group is in Nagoya.\n- Tobias reports directly to Ravi.\n- Omar reports directly to Hana.\n- Lucia reports directly to Viktor.\n- Hana reports directly to Felix.\n- Felix is employed by Lattice Analytics.\n- Pablo reports directly to Omar.\n- The headquarters of Pinnacle Software is in Ghent.\n- The headquarters of Beacon Insurance is in Turku.\n- The headquarters of Cobalt Health is in Leeds.\n- Ravi is employed by Pinnacle Software.\n- The headquarters of Lattice Analytics is in Austin.\n- Ravi reports directly to Pablo.\n- Viktor is employed by Pinnacle Software.\n- Pablo is employed by Cedar Retail Group.\n- Lucia is employed by Pinnacle Software.\n- Felix reports directly to Jonas.\n- Omar is employed by Beacon Insurance.\n- Viktor reports directly to Tobias.\n- Hana is employed by Cobalt Health.\n- Tobias is employed by Beacon Insurance.\n- Jonas is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Ghent", "2": "Oslo", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-975", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nPinnacle Software | decision file 39412 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-77 was issued Tuesday 17 January 2023. Covered classes are employee / field technician / regional manager / team lead / vendor; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region north, from 19 November 2023 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role employee, beginning 16 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 39412: Ingrid Ames, role=contractor, region=east. Event date 02 August 2025; request received 30 August 2025; claimed amount $1,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-976", "family": "intent", "state": "A user sent this message to the support desk:\n\"I moved — update delivery for 46992\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "wants the delivery address updated", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-977", "family": "policy", "state": "Governing document POL-89 was issued Saturday 23 March 2024. Covered classes are regional manager / contractor / field technician / team lead / vendor; other roles are outside scope.\n\nAtlas Freight | decision file 84898 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $6,500 for role employee, beginning 27 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region west, from 16 December 2024 onward.\n\nCASE 84898: Dmitri Berg, role=team lead, region=south. Event date 29 June 2026; request received 26 September 2026; claimed amount $6,749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-978", "family": "intent", "state": "Incoming travel request via email:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "reports lost baggage", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-979", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Vantage Air is in Leeds.\n- Viktor reports directly to Leila.\n- Lucia is employed by Northwind Systems.\n- Mateo is employed by Vantage Air.\n- Elena is employed by Summit Energy.\n- Omar reports directly to Kenji.\n- Elena reports directly to Mateo.\n- Kenji reports directly to Pablo.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- The headquarters of Northwind Systems is in Lyon.\n- Leila reports directly to Jonas.\n- Jonas is employed by Lattice Analytics.\n- Lucia reports directly to Omar.\n- Pablo is employed by Summit Energy.\n- The headquarters of Lattice Analytics is in Ghent.\n- Mateo reports directly to Viktor.\n- Leila is employed by Northwind Systems.\n- Pablo reports directly to Elena.\n- The headquarters of Summit Energy is in Ghent.\n- Kenji is employed by Vantage Air.\n- Omar is employed by Northwind Systems.\n- Viktor is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Leeds", "2": "Porto", "3": "Bergen"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-980", "family": "policy", "state": "Northwind Systems | decision file 44407 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $6,500 for role intern, beginning 16 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-84 was issued Tuesday 25 April 2023. Covered classes are team lead / intern / field technician / regional manager; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region east, from 06 May 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 44407: Aisha Ames, role=employee, region=east. Event date 22 May 2024; request received 19 June 2024; claimed amount $7,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-981", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "reports lost baggage", "3": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-982", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-23 was issued Saturday 29 July 2023. Covered classes are intern / contractor / regional manager / team lead / vendor / field technician; other roles are outside scope.\n\nCedar Retail Group | decision file 79844 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $6,500 for role intern, beginning 14 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region east, from 21 March 2024 onward.\n\nCASE 79844: Ravi Berg, role=employee, region=east. Event date 08 May 2024; request received 07 July 2024; claimed amount $2,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-983", "family": "policy", "state": "Pinnacle Software | decision file 87508 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document PROC-89 was issued Wednesday 08 March 2023. Covered classes are employee / vendor / intern; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role contractor, beginning 17 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region central, from 20 March 2024 onward.\n\nCASE 87508: Kenji Silva, role=intern, region=central. Event date 12 November 2025; request received 22 December 2025; claimed amount $14,151. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-984", "family": "intent", "state": "Incoming support request via email:\n\"Where is order 16827\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-985", "family": "policy", "state": "Governing document PROC-67 was issued Wednesday 20 March 2024. Covered classes are team lead / contractor / field technician / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 65963 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role team lead, beginning 05 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region central, from 28 November 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 65963: Tessa Novak, role=intern, region=south. Event date 19 March 2027; request received 18 June 2027; claimed amount $3,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-986", "family": "policy", "state": "Governing document POL-51 was issued Friday 29 March 2024. Covered classes are intern / field technician / regional manager / employee / team lead / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCobalt Health | decision file 50042 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role team lead, beginning 21 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region west, from 01 November 2024 onward.\n\nCASE 50042: Tobias Tan, role=regional manager, region=east. Event date 27 October 2025; request received 19 December 2025; claimed amount $4,749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-987", "family": "intent", "state": "New travel ticket, customer message:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "cancels a booking", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-988", "family": "policy", "state": "Governing document STD-68 was issued Friday 27 January 2023. Covered classes are regional manager / contractor / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region central, from 01 September 2023 onward.\n\nVantage Air | decision file 79587 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role team lead, beginning 11 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 79587: Tobias Novak, role=vendor, region=west. Event date 19 July 2025; request received 09 August 2025; claimed amount $899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-989", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region east, from 27 January 2024 onward.\n\nAtlas Freight | decision file 17570 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $9,500 for role team lead, beginning 05 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-69 was issued Wednesday 24 May 2023. Covered classes are team lead / intern / field technician; other roles are outside scope.\n\nCASE 17570: Elena Novak, role=employee, region=south. Event date 11 July 2026; request received 16 August 2026; claimed amount $1,599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-990", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum is employed by Helios Logistics.\n- Leila is employed by Lattice Analytics.\n- The headquarters of Helios Logistics is in Valencia.\n- The headquarters of Northwind Systems is in Valencia.\n- Ravi reports directly to Leila.\n- Viktor is employed by Helios Logistics.\n- Tobias is employed by Northwind Systems.\n- Callum reports directly to Yuki.\n- Mateo reports directly to Ravi.\n- Yuki is employed by Helios Logistics.\n- Ravi is employed by Helios Logistics.\n- Viktor reports directly to Omar.\n- The headquarters of Lattice Analytics is in Ghent.\n- Omar is employed by Northwind Systems.\n- Tobias reports directly to Viktor.\n- Pablo is employed by Vantage Air.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Omar reports directly to Mateo.\n- Pablo reports directly to Tobias.\n- The headquarters of Vantage Air is in Nagoya.\n- Mateo is employed by Northwind Systems.\n- Yuki reports directly to Pablo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Valencia", "2": "Austin", "3": "Leeds"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-991", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $11,000 for region central, from 28 September 2023 onward.\n\nA2 changes the limit to $6,500 for role intern, beginning 10 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document MAN-79 was issued Monday 06 February 2023. Covered classes are contractor / regional manager / field technician / vendor / team lead / intern; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCobalt Health | decision file 70489 | travel reimbursement | consolidated rule pack\n\nCASE 70489: Ingrid Okafor, role=employee, region=east. Event date 04 February 2026; request received 28 March 2026; claimed amount $6,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-992", "family": "policy", "state": "Governing document MAN-66 was issued Saturday 12 August 2023. Covered classes are team lead / contractor / intern / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 23064 | data export review | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region coastal, from 19 August 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role employee, beginning 18 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 23064: Nadia Tan, role=employee, region=coastal. Event date 02 January 2025; request received 03 April 2025; claimed amount $7,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-993", "family": "intent", "state": "Incoming support request via email:\n\"I moved — update delivery for 8112\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "reports an item arrived broken", "4": "wants to cancel a placed order", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-994", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nLattice Analytics | decision file 80405 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region coastal, from 22 May 2023 onward.\n\nA2 changes the limit to $4,200 for role intern, beginning 30 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-93 was issued Wednesday 18 January 2023. Covered classes are regional manager / team lead / field technician / intern / contractor / vendor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 80405: Felix Berg, role=regional manager, region=south. Event date 14 May 2024; request received 29 June 2024; claimed amount $1,600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-995", "family": "policy", "state": "Governing document PROC-20 was issued Wednesday 06 September 2023. Covered classes are contractor / employee / regional manager / team lead / field technician / intern; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role vendor, beginning 10 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region east, from 04 July 2024 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCobalt Health | decision file 73883 | service credit | consolidated rule pack\n\nCASE 73883: Lucia Novak, role=team lead, region=east. Event date 12 January 2025; request received 26 February 2025; claimed amount $6,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-996", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei reports directly to Viktor.\n- Felix reports directly to Bruno.\n- Yuki is employed by Ironwood Manufacturing.\n- The headquarters of Pinnacle Software is in Austin.\n- The headquarters of Atlas Freight is in Valencia.\n- The headquarters of Ironwood Manufacturing is in Porto.\n- Aisha reports directly to Felix.\n- The headquarters of Vantage Air is in Austin.\n- The headquarters of Meridian Bank is in Turku.\n- Felix is employed by Meridian Bank.\n- Bruno reports directly to Yuki.\n- Viktor reports directly to Aisha.\n- Ravi reports directly to Mei.\n- Priya is employed by Meridian Bank.\n- Bruno is employed by Pinnacle Software.\n- Aisha is employed by Ironwood Manufacturing.\n- Viktor is employed by Vantage Air.\n- Yuki reports directly to Ingrid.\n- Ingrid reports directly to Priya.\n- Ravi is employed by Pinnacle Software.\n- Mei is employed by Meridian Bank.\n- Ingrid is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Austin", "2": "Leeds", "3": "Tallinn"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-997", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role employee, beginning 13 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-43 was issued Saturday 20 January 2024. Covered classes are field technician / regional manager / team lead; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nVantage Air | decision file 19041 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region east, from 22 October 2024 onward.\n\nCASE 19041: Lucia Silva, role=field technician, region=north. Event date 10 October 2024; request received 17 December 2024; claimed amount $4,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-998", "family": "intent", "state": "A user sent this message to the support desk:\n\"26898 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-999", "family": "policy", "state": "A2 changes the limit to $6,500 for role intern, beginning 25 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region east, from 13 March 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-51 was issued Monday 02 October 2023. Covered classes are contractor / vendor / intern / employee; other roles are outside scope.\n\nSummit Energy | decision file 54030 | travel reimbursement | consolidated rule pack\n\nCASE 54030: Felix Tan, role=vendor, region=coastal. Event date 13 February 2026; request received 28 April 2026; claimed amount $6,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1000", "family": "intent", "state": "New travel ticket, customer message:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "reports lost baggage", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-1001", "family": "intent", "state": "Incoming travel request via email:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "changes seat assignment", "3": "cancels a booking", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1002", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-88 was issued Tuesday 28 February 2023. Covered classes are intern / vendor / field technician / contractor / team lead; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 10 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region north, from 20 September 2023 onward.\n\nAtlas Freight | decision file 56605 | relocation assistance | consolidated rule pack\n\nCASE 56605: Ingrid Novak, role=team lead, region=central. Event date 25 April 2024; request received 31 July 2024; claimed amount $1,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1003", "family": "intent", "state": "Incoming travel request via email:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "changes seat assignment", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1004", "family": "intent", "state": "New travel ticket, customer message:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "changes seat assignment", "3": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1005", "family": "intent", "state": "New support ticket, customer message:\n\"Swap order 98218 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-1006", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar reports directly to Callum.\n- The headquarters of Meridian Bank is in Cork.\n- Amara is employed by Ironwood Manufacturing.\n- Dmitri reports directly to Mateo.\n- Mateo reports directly to Priya.\n- Dmitri is employed by Meridian Bank.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- Priya reports directly to Mei.\n- The headquarters of Atlas Freight is in Tallinn.\n- The headquarters of Summit Energy is in Leeds.\n- Amara reports directly to Felix.\n- Mei reports directly to Omar.\n- Felix is employed by Pinnacle Software.\n- Callum is employed by Atlas Freight.\n- Priya is employed by Atlas Freight.\n- The headquarters of Pinnacle Software is in Lyon.\n- Mei is employed by Pinnacle Software.\n- Sofia is employed by Atlas Freight.\n- Omar is employed by Pinnacle Software.\n- Mateo is employed by Pinnacle Software.\n- Sofia reports directly to Amara.\n- Felix reports directly to Dmitri.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Cork", "2": "Nagoya", "3": "Ghent"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1007", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $1,600 for region south, from 10 April 2024 onward.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-58 was issued Monday 12 June 2023. Covered classes are team lead / regional manager / field technician / employee / contractor; other roles are outside scope.\n\nVantage Air | decision file 89730 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $2,800 for role team lead, beginning 15 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 89730: Kenji Novak, role=contractor, region=central. Event date 16 October 2024; request received 14 November 2024; claimed amount $2,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1008", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nSummit Energy | decision file 18932 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region north, from 29 July 2024 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role field technician, beginning 18 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-45 was issued Thursday 23 November 2023. Covered classes are vendor / contractor / team lead; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 18932: Kenji Okafor, role=vendor, region=south. Event date 25 July 2026; request received 23 August 2026; claimed amount $1,100. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1009", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region east, from 10 November 2024 onward.\n\nA2 changes the limit to $4,200 for role employee, beginning 28 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 82234 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-52 was issued Saturday 07 October 2023. Covered classes are employee / contractor / vendor / team lead / regional manager / field technician; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 82234: Lucia Ames, role=employee, region=north. Event date 11 January 2026; request received 26 January 2026; claimed amount $1,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1010", "family": "policy", "state": "A2 changes the limit to $2,000 for role team lead, beginning 22 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region west, from 28 July 2024 onward.\n\nNorthwind Systems | decision file 26035 | data export review | consolidated rule pack\n\nGoverning document POL-91 was issued Thursday 06 July 2023. Covered classes are intern / vendor / field technician; other roles are outside scope.\n\nCASE 26035: Stefan Tan, role=regional manager, region=south. Event date 04 January 2026; request received 01 February 2026; claimed amount $3,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1011", "family": "policy", "state": "A manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCobalt Health | decision file 19643 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region west, from 16 March 2025 onward.\n\nGoverning document PROC-91 was issued Saturday 23 March 2024. Covered classes are regional manager / contractor / employee / field technician / intern; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role vendor, beginning 07 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 19643: Callum Silva, role=contractor, region=east. Event date 31 May 2026; request received 29 July 2026; claimed amount $6,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1012", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region coastal, from 02 March 2024 onward.\n\nA2 changes the limit to $6,500 for role intern, beginning 04 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 20296 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document STD-61 was issued Monday 15 May 2023. Covered classes are field technician / intern / vendor / team lead / employee / contractor; other roles are outside scope.\n\nCASE 20296: Pablo Ames, role=vendor, region=east. Event date 20 July 2026; request received 10 August 2026; claimed amount $1,599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1013", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia reports directly to Ingrid.\n- The headquarters of Vantage Air is in Tallinn.\n- Viktor reports directly to Tessa.\n- Ingrid is employed by Meridian Bank.\n- Tobias reports directly to Viktor.\n- Bruno is employed by Cobalt Health.\n- Viktor is employed by Vantage Air.\n- The headquarters of Cobalt Health is in Leeds.\n- Stefan reports directly to Lucia.\n- Dmitri reports directly to Stefan.\n- Dmitri is employed by Vantage Air.\n- The headquarters of Northwind Systems is in Bergen.\n- Stefan is employed by Vantage Air.\n- Tessa reports directly to Mei.\n- The headquarters of Meridian Bank is in Austin.\n- The headquarters of Pinnacle Software is in Ghent.\n- Tobias is employed by Northwind Systems.\n- Lucia is employed by Vantage Air.\n- Mei reports directly to Dmitri.\n- Bruno reports directly to Tobias.\n- Tessa is employed by Vantage Air.\n- Mei is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Tallinn", "2": "Lyon", "3": "Turku"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1014", "family": "policy", "state": "Ironwood Manufacturing | decision file 51012 | data export review | consolidated rule pack\n\nA2 changes the limit to $2,800 for role contractor, beginning 24 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region coastal, from 07 September 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-36 was issued Friday 19 April 2024. Covered classes are employee / intern / field technician / regional manager / contractor; other roles are outside scope.\n\nCASE 51012: Viktor Silva, role=regional manager, region=south. Event date 26 October 2026; request received 16 November 2026; claimed amount $2,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1015", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region east, from 18 March 2024 onward.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 21 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-77 was issued Tuesday 18 April 2023. Covered classes are regional manager / vendor / team lead; other roles are outside scope.\n\nSummit Energy | decision file 45161 | service credit | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 45161: Elena Okafor, role=vendor, region=central. Event date 03 June 2024; request received 17 July 2024; claimed amount $1,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1016", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-45 was issued Tuesday 23 May 2023. Covered classes are vendor / employee / intern / regional manager / contractor / field technician; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region north, from 04 September 2023 onward.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role contractor, beginning 15 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nHelios Logistics | decision file 85094 | service credit | consolidated rule pack\n\nCASE 85094: Kenji Tan, role=field technician, region=north. Event date 23 March 2024; request received 12 July 2024; claimed amount $4,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1017", "family": "policy", "state": "Cedar Retail Group | decision file 92717 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 02 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region east, from 08 September 2023 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document POL-73 was issued Saturday 15 April 2023. Covered classes are regional manager / vendor / employee; other roles are outside scope.\n\nCASE 92717: Mateo Okafor, role=field technician, region=north. Event date 19 February 2026; request received 06 March 2026; claimed amount $2,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1018", "family": "policy", "state": "Governing document MAN-26 was issued Tuesday 27 June 2023. Covered classes are vendor / team lead / regional manager / intern / employee / field technician; other roles are outside scope.\n\nIronwood Manufacturing | decision file 71334 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role field technician, beginning 24 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region north, from 13 October 2023 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 71334: Ingrid Okafor, role=employee, region=north. Event date 05 December 2025; request received 25 December 2025; claimed amount $2,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1019", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "books airfare", "3": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1020", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-94 was issued Tuesday 23 January 2024. Covered classes are intern / field technician / regional manager / employee / team lead; other roles are outside scope.\n\nA2 changes the limit to $800 for role vendor, beginning 24 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region south, from 29 July 2024 onward.\n\nVantage Air | decision file 20465 | equipment warranty | consolidated rule pack\n\nCASE 20465: Nadia Silva, role=employee, region=north. Event date 09 September 2025; request received 09 December 2025; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1021", "family": "intent", "state": "New support ticket, customer message:\n\"The product broke — refund 43348 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "reports an item arrived broken", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-1022", "family": "intent", "state": "New support ticket, customer message:\n\"Can i exchange 11498 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1023", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document POL-71 was issued Tuesday 14 November 2023. Covered classes are intern / employee / field technician / vendor / regional manager / contractor; other roles are outside scope.\n\nNorthwind Systems | decision file 24160 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region central, from 18 June 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role employee, beginning 20 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 24160: Elena Okafor, role=intern, region=north. Event date 30 January 2026; request received 01 May 2026; claimed amount $3,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1024", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-46 was issued Friday 26 January 2024. Covered classes are field technician / employee / intern; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nVantage Air | decision file 32416 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region south, from 03 February 2025 onward.\n\nA2 changes the limit to $4,200 for role employee, beginning 23 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 32416: Amara Tan, role=employee, region=central. Event date 12 March 2026; request received 26 March 2026; claimed amount $3,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1025", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "reports lost baggage", "3": "cancels a booking", "4": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1026", "family": "multihop", "state": "Corporate registry excerpt:\n- Nadia reports directly to Stefan.\n- Priya reports directly to Aisha.\n- Nadia is employed by Beacon Insurance.\n- Lucia is employed by Beacon Insurance.\n- Jonas is employed by Beacon Insurance.\n- Aisha reports directly to Jonas.\n- Stefan reports directly to Lucia.\n- The headquarters of Vantage Air is in Ghent.\n- The headquarters of Beacon Insurance is in Ghent.\n- Jonas reports directly to Leila.\n- The headquarters of Cobalt Health is in Tallinn.\n- Stefan is employed by Beacon Insurance.\n- Lucia reports directly to Priya.\n- Leila reports directly to Dmitri.\n- Yuki reports directly to Nadia.\n- The headquarters of Northwind Systems is in Leeds.\n- Leila is employed by Vantage Air.\n- Dmitri is employed by Beacon Insurance.\n- Yuki is employed by Northwind Systems.\n- Aisha is employed by Vantage Air.\n- Priya is employed by Cobalt Health.\n- The headquarters of Cedar Retail Group is in Nagoya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Tallinn", "2": "Porto", "3": "Turku"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-1027", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Beacon Insurance is in Nagoya.\n- Tessa is employed by Summit Energy.\n- Zoya reports directly to Jonas.\n- Felix reports directly to Pablo.\n- Felix is employed by Ironwood Manufacturing.\n- Tessa reports directly to Zoya.\n- Pablo reports directly to Aisha.\n- Jonas is employed by Atlas Freight.\n- The headquarters of Summit Energy is in Leeds.\n- Zoya is employed by Helios Logistics.\n- Aisha reports directly to Omar.\n- Jonas reports directly to Leila.\n- Leila is employed by Helios Logistics.\n- Pablo is employed by Beacon Insurance.\n- Aisha is employed by Beacon Insurance.\n- Leila reports directly to Elena.\n- The headquarters of Atlas Freight is in Lyon.\n- The headquarters of Helios Logistics is in Tallinn.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Omar is employed by Atlas Freight.\n- Elena reports directly to Felix.\n- Elena is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Turku", "2": "Tallinn", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1028", "family": "policy", "state": "Beacon Insurance | decision file 59643 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region north, from 27 June 2023 onward.\n\nA2 changes the limit to $800 for role vendor, beginning 09 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-36 was issued Saturday 11 March 2023. Covered classes are team lead / field technician / contractor; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 59643: Tobias Silva, role=intern, region=south. Event date 17 June 2025; request received 24 August 2025; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1029", "family": "policy", "state": "Governing document PROC-55 was issued Friday 19 January 2024. Covered classes are employee / regional manager / intern; other roles are outside scope.\n\nAtlas Freight | decision file 22438 | service credit | consolidated rule pack\n\nA2 changes the limit to $14,000 for role field technician, beginning 04 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region south, from 12 September 2024 onward.\n\nCASE 22438: Elena Novak, role=contractor, region=coastal. Event date 14 June 2026; request received 30 July 2026; claimed amount $1,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1030", "family": "policy", "state": "A manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document POL-89 was issued Friday 08 September 2023. Covered classes are team lead / employee / intern / regional manager; other roles are outside scope.\n\nBeacon Insurance | decision file 56405 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $14,000 for role team lead, beginning 22 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region east, from 19 July 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 56405: Hana Berg, role=contractor, region=central. Event date 14 January 2025; request received 07 March 2025; claimed amount $700. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1031", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $11,000 for region east, from 03 July 2024 onward.\n\nA2 changes the limit to $800 for role team lead, beginning 25 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-82 was issued Saturday 23 March 2024. Covered classes are field technician / regional manager / intern / contractor / vendor; other roles are outside scope.\n\nLattice Analytics | decision file 46020 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 46020: Priya Berg, role=field technician, region=north. Event date 26 May 2025; request received 24 June 2025; claimed amount $11,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1032", "family": "intent", "state": "New travel ticket, customer message:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "changes seat assignment", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1033", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region south, from 05 February 2024 onward.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 23424 | vendor onboarding | consolidated rule pack\n\nGoverning document PROC-51 was issued Friday 23 June 2023. Covered classes are contractor / field technician / team lead; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $4,200 for role employee, beginning 20 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 23424: Zoya Tan, role=regional manager, region=coastal. Event date 24 April 2024; request received 30 June 2024; claimed amount $1,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1034", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role intern, beginning 13 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nLattice Analytics | decision file 14930 | data export review | consolidated rule pack\n\nGoverning document POL-22 was issued Sunday 26 March 2023. Covered classes are intern / contractor / team lead; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region west, from 09 October 2023 onward.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nCASE 14930: Nadia Berg, role=vendor, region=west. Event date 16 May 2025; request received 22 July 2025; claimed amount $1,100. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1035", "family": "policy", "state": "Helios Logistics | decision file 68566 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role field technician, beginning 13 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region east, from 23 June 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document MAN-13 was issued Tuesday 05 September 2023. Covered classes are team lead / intern / field technician / vendor; other roles are outside scope.\n\nCASE 68566: Mateo Ames, role=regional manager, region=east. Event date 15 September 2025; request received 21 November 2025; claimed amount $8,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1036", "family": "policy", "state": "Governing document MAN-90 was issued Wednesday 21 June 2023. Covered classes are team lead / contractor / vendor; other roles are outside scope.\n\nVantage Air | decision file 14302 | equipment warranty | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role employee, beginning 02 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region east, from 02 October 2023 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 14302: Lucia Silva, role=intern, region=east. Event date 18 February 2024; request received 18 March 2024; claimed amount $5,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1037", "family": "intent", "state": "A user sent this message to the support desk:\n\"The product broke — refund 89495 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1038", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $2,200 for region north, from 08 May 2023 onward.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 63943 | equipment warranty | consolidated rule pack\n\nGoverning document POL-43 was issued Wednesday 25 January 2023. Covered classes are intern / regional manager / field technician; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role field technician, beginning 18 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 63943: Yuki Silva, role=field technician, region=west. Event date 28 February 2025; request received 28 April 2025; claimed amount $3,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1039", "family": "policy", "state": "A manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nAtlas Freight | decision file 43288 | service credit | consolidated rule pack\n\nA2 changes the limit to $2,000 for role vendor, beginning 30 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region central, from 13 October 2024 onward.\n\nGoverning document STD-31 was issued Tuesday 26 December 2023. Covered classes are employee / contractor / regional manager / intern / vendor; other roles are outside scope.\n\nCASE 43288: Leila Silva, role=employee, region=south. Event date 23 September 2026; request received 06 December 2026; claimed amount $2,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1040", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region north, from 22 January 2024 onward.\n\nA2 changes the limit to $9,500 for role contractor, beginning 17 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-48 was issued Friday 24 March 2023. Covered classes are field technician / team lead / vendor / intern / contractor / employee; other roles are outside scope.\n\nCobalt Health | decision file 55330 | vendor onboarding | consolidated rule pack\n\nCASE 55330: Leila Tan, role=intern, region=east. Event date 05 March 2024; request received 26 April 2024; claimed amount $9,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1041", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role intern, beginning 02 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 65956 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-28 was issued Saturday 27 May 2023. Covered classes are field technician / vendor / contractor / intern / employee / team lead; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region central, from 10 March 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nCASE 65956: Amara Tan, role=team lead, region=coastal. Event date 18 December 2025; request received 19 March 2026; claimed amount $4,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1042", "family": "intent", "state": "A user sent this message to the support desk:\n\"Ship order 10833 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "reports an item arrived broken", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1043", "family": "policy", "state": "Governing document PROC-14 was issued Sunday 24 March 2024. Covered classes are team lead / vendor / field technician; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCedar Retail Group | decision file 94492 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region east, from 02 February 2025 onward.\n\nA2 changes the limit to $9,500 for role team lead, beginning 20 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 94492: Bruno Novak, role=regional manager, region=east. Event date 29 January 2026; request received 11 February 2026; claimed amount $1,751. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1044", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa is employed by Lattice Analytics.\n- The headquarters of Cobalt Health is in Ghent.\n- The headquarters of Lattice Analytics is in Cork.\n- The headquarters of Meridian Bank is in Lyon.\n- Bruno is employed by Helios Logistics.\n- Ravi is employed by Atlas Freight.\n- Sofia reports directly to Viktor.\n- Jonas reports directly to Mei.\n- Stefan is employed by Helios Logistics.\n- The headquarters of Atlas Freight is in Leeds.\n- Mei reports directly to Kenji.\n- Jonas is employed by Cobalt Health.\n- Viktor reports directly to Ravi.\n- Bruno reports directly to Stefan.\n- Mei is employed by Helios Logistics.\n- Kenji is employed by Cobalt Health.\n- Stefan reports directly to Jonas.\n- Viktor is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Bergen.\n- Sofia is employed by Lattice Analytics.\n- Tessa reports directly to Bruno.\n- Ravi reports directly to Tessa.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Leeds", "2": "Valencia", "3": "Porto"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1045", "family": "intent", "state": "A user sent this message to the support desk:\n\"Don't need the item anymore — cancel order 6979\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "asks where an existing order is", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-1046", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei reports directly to Yuki.\n- Mei is employed by Cobalt Health.\n- Yuki is employed by Pinnacle Software.\n- The headquarters of Cobalt Health is in Cork.\n- Yuki reports directly to Tobias.\n- Mara reports directly to Priya.\n- Omar is employed by Cobalt Health.\n- Viktor reports directly to Bruno.\n- Tobias is employed by Cobalt Health.\n- Priya is employed by Cobalt Health.\n- Tobias reports directly to Mara.\n- The headquarters of Beacon Insurance is in Cork.\n- The headquarters of Helios Logistics is in Oslo.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- Omar reports directly to Mei.\n- Nadia is employed by Ironwood Manufacturing.\n- Bruno is employed by Beacon Insurance.\n- The headquarters of Pinnacle Software is in Leeds.\n- Viktor is employed by Helios Logistics.\n- Mara is employed by Beacon Insurance.\n- Nadia reports directly to Omar.\n- Priya reports directly to Viktor.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Porto", "2": "Oslo", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1047", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia reports directly to Dmitri.\n- Dmitri is employed by Cobalt Health.\n- Kenji reports directly to Tessa.\n- Amara is employed by Atlas Freight.\n- Callum reports directly to Amara.\n- Dmitri reports directly to Callum.\n- The headquarters of Vantage Air is in Ghent.\n- Elena is employed by Vantage Air.\n- The headquarters of Atlas Freight is in Bergen.\n- Mara is employed by Helios Logistics.\n- The headquarters of Cobalt Health is in Ghent.\n- Kenji is employed by Cobalt Health.\n- The headquarters of Helios Logistics is in Bergen.\n- Ravi reports directly to Mara.\n- Ravi is employed by Helios Logistics.\n- Tessa reports directly to Ravi.\n- Callum is employed by Cobalt Health.\n- Sofia is employed by Cedar Retail Group.\n- Mara reports directly to Elena.\n- The headquarters of Cedar Retail Group is in Oslo.\n- Amara reports directly to Kenji.\n- Tessa is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Oslo", "2": "Turku", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1048", "family": "policy", "state": "Governing document MAN-74 was issued Friday 10 March 2023. Covered classes are team lead / intern / vendor / contractor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCedar Retail Group | decision file 41264 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region central, from 12 November 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role field technician, beginning 13 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 41264: Pablo Silva, role=team lead, region=south. Event date 08 April 2025; request received 07 June 2025; claimed amount $2,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1049", "family": "intent", "state": "A user sent this message to the travel desk:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "books airfare", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1050", "family": "intent", "state": "A user sent this message to the support desk:\n\"Can i exchange 48511 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1051", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document STD-54 was issued Thursday 31 August 2023. Covered classes are field technician / contractor / vendor / intern / regional manager / team lead; other roles are outside scope.\n\nAtlas Freight | decision file 52098 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role intern, beginning 02 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region east, from 13 July 2024 onward.\n\nCASE 52098: Lucia Novak, role=vendor, region=south. Event date 29 March 2026; request received 05 May 2026; claimed amount $800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1052", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum reports directly to Amara.\n- Tobias is employed by Beacon Insurance.\n- The headquarters of Northwind Systems is in Oslo.\n- Amara is employed by Beacon Insurance.\n- The headquarters of Meridian Bank is in Austin.\n- Viktor reports directly to Mateo.\n- Lucia reports directly to Viktor.\n- Lucia is employed by Meridian Bank.\n- Callum is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Austin.\n- Viktor is employed by Beacon Insurance.\n- Nadia reports directly to Lucia.\n- The headquarters of Vantage Air is in Austin.\n- Mateo reports directly to Callum.\n- Sofia is employed by Vantage Air.\n- The headquarters of Beacon Insurance is in Lyon.\n- Omar reports directly to Sofia.\n- Omar is employed by Northwind Systems.\n- Tobias reports directly to Nadia.\n- Mateo is employed by Beacon Insurance.\n- Nadia is employed by Vantage Air.\n- Amara reports directly to Omar.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Oslo", "2": "Porto", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1053", "family": "intent", "state": "A user sent this message to the support desk:\n\"Status on my shipment 14695 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "asks where an existing order is", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1054", "family": "intent", "state": "A user sent this message to the support desk:\n\"Swap order 39100 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "wants a different size/color/variant", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1055", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena reports directly to Stefan.\n- The headquarters of Vantage Air is in Turku.\n- Elena is employed by Beacon Insurance.\n- Tobias reports directly to Tessa.\n- The headquarters of Meridian Bank is in Turku.\n- Yuki reports directly to Zoya.\n- Stefan reports directly to Callum.\n- Tessa is employed by Vantage Air.\n- Zoya reports directly to Elena.\n- Callum reports directly to Lucia.\n- Tobias is employed by Vantage Air.\n- Lucia is employed by Beacon Insurance.\n- Stefan is employed by Meridian Bank.\n- Lucia reports directly to Felix.\n- The headquarters of Cedar Retail Group is in Oslo.\n- Felix is employed by Atlas Freight.\n- The headquarters of Beacon Insurance is in Nagoya.\n- Felix reports directly to Tobias.\n- Callum is employed by Vantage Air.\n- Zoya is employed by Atlas Freight.\n- Yuki is employed by Meridian Bank.\n- The headquarters of Atlas Freight is in Ghent.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Ghent", "2": "Turku", "3": "Valencia"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1056", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $1,100 for region south, from 28 December 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-16 was issued Wednesday 15 May 2024. Covered classes are regional manager / employee / intern / contractor; other roles are outside scope.\n\nIronwood Manufacturing | decision file 68087 | service credit | consolidated rule pack\n\nA2 changes the limit to $2,000 for role contractor, beginning 17 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 68087: Pablo Tan, role=regional manager, region=north. Event date 17 January 2025; request received 04 March 2025; claimed amount $4,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1057", "family": "intent", "state": "Incoming support request via email:\n\"Cancel my order 24347, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "asks where an existing order is", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1058", "family": "policy", "state": "A2 changes the limit to $14,000 for role contractor, beginning 05 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 94787 | service credit | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region coastal, from 25 March 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-59 was issued Sunday 19 March 2023. Covered classes are team lead / employee / intern / regional manager / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nCASE 94787: Viktor Ames, role=contractor, region=west. Event date 03 May 2025; request received 23 July 2025; claimed amount $9,151. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1059", "family": "policy", "state": "Summit Energy | decision file 62235 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region coastal, from 10 January 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $6,500 for role vendor, beginning 24 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-21 was issued Monday 26 June 2023. Covered classes are field technician / intern / regional manager / contractor; other roles are outside scope.\n\nCASE 62235: Sofia Berg, role=intern, region=west. Event date 28 March 2024; request received 08 May 2024; claimed amount $6,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1060", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 59097 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region west, from 30 August 2023 onward.\n\nGoverning document POL-51 was issued Tuesday 09 May 2023. Covered classes are field technician / vendor / regional manager; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $6,500 for role vendor, beginning 29 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 59097: Omar Tan, role=regional manager, region=east. Event date 11 July 2025; request received 16 August 2025; claimed amount $9,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1061", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $700 for region west, from 18 August 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role team lead, beginning 11 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 56911 | vendor onboarding | consolidated rule pack\n\nGoverning document MAN-40 was issued Wednesday 13 September 2023. Covered classes are intern / regional manager / field technician / contractor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCASE 56911: Stefan Okafor, role=regional manager, region=central. Event date 25 March 2026; request received 31 May 2026; claimed amount $14,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1062", "family": "policy", "state": "A2 changes the limit to $800 for role contractor, beginning 17 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-40 was issued Friday 08 December 2023. Covered classes are contractor / employee / intern / regional manager / vendor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region east, from 28 October 2024 onward.\n\nHelios Logistics | decision file 61808 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 61808: Lucia Novak, role=intern, region=west. Event date 19 May 2026; request received 24 July 2026; claimed amount $3,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1063", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $3,200 for region coastal, from 01 July 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role regional manager, beginning 01 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nGoverning document MAN-26 was issued Friday 15 December 2023. Covered classes are employee / contractor / team lead / intern / vendor / regional manager; other roles are outside scope.\n\nHelios Logistics | decision file 98845 | equipment warranty | consolidated rule pack\n\nCASE 98845: Mei Tan, role=employee, region=central. Event date 03 May 2026; request received 02 July 2026; claimed amount $2,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1064", "family": "intent", "state": "New travel ticket, customer message:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "reports lost baggage", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-1065", "family": "multihop", "state": "Corporate registry excerpt:\n- Hana reports directly to Nadia.\n- The headquarters of Cedar Retail Group is in Porto.\n- Ravi is employed by Atlas Freight.\n- Viktor reports directly to Kenji.\n- Viktor is employed by Lattice Analytics.\n- Sofia is employed by Atlas Freight.\n- Bruno is employed by Ironwood Manufacturing.\n- Nadia reports directly to Ravi.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- The headquarters of Beacon Insurance is in Oslo.\n- The headquarters of Lattice Analytics is in Turku.\n- The headquarters of Atlas Freight is in Oslo.\n- Nadia is employed by Cedar Retail Group.\n- Hana is employed by Lattice Analytics.\n- Pablo is employed by Atlas Freight.\n- Pablo reports directly to Sofia.\n- Ravi reports directly to Tobias.\n- Kenji is employed by Cedar Retail Group.\n- Bruno reports directly to Viktor.\n- Kenji reports directly to Pablo.\n- Sofia reports directly to Hana.\n- Tobias is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Cork", "2": "Austin", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1066", "family": "policy", "state": "A2 changes the limit to $4,200 for role vendor, beginning 08 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 42833 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-25 was issued Saturday 12 August 2023. Covered classes are team lead / vendor / field technician; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region west, from 24 July 2024 onward.\n\nCASE 42833: Tobias Tan, role=contractor, region=west. Event date 02 July 2024; request received 07 September 2024; claimed amount $1,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1067", "family": "policy", "state": "Vantage Air | decision file 86586 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $14,000 for role intern, beginning 04 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region south, from 28 February 2024 onward.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nGoverning document STD-47 was issued Wednesday 19 April 2023. Covered classes are field technician / team lead / intern; other roles are outside scope.\n\nCASE 86586: Hana Novak, role=intern, region=coastal. Event date 21 June 2024; request received 11 September 2024; claimed amount $14,751. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1068", "family": "intent", "state": "New travel ticket, customer message:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "changes seat assignment", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1069", "family": "policy", "state": "A manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document POL-96 was issued Friday 03 March 2023. Covered classes are contractor / field technician / team lead; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region east, from 22 October 2023 onward.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 24 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nPinnacle Software | decision file 38836 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 38836: Mara Ames, role=field technician, region=east. Event date 24 December 2023; request received 08 January 2024; claimed amount $14,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1070", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "asks flight status", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-1071", "family": "intent", "state": "A user sent this message to the travel desk:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "books airfare", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-1072", "family": "intent", "state": "New travel ticket, customer message:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "asks flight status", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1073", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $11,000 for region coastal, from 29 April 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role vendor, beginning 20 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 24860 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-45 was issued Monday 13 November 2023. Covered classes are regional manager / contractor / employee; other roles are outside scope.\n\nCASE 24860: Stefan Tan, role=employee, region=north. Event date 22 December 2024; request received 04 January 2025; claimed amount $11,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1074", "family": "intent", "state": "New support ticket, customer message:\n\"Order 33784 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "asks where an existing order is", "4": "reports an item arrived broken", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1075", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $5,000 for region east, from 12 December 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nCobalt Health | decision file 91192 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role vendor, beginning 29 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-98 was issued Saturday 06 April 2024. Covered classes are regional manager / team lead / intern / contractor / field technician / vendor; other roles are outside scope.\n\nCASE 91192: Kenji Berg, role=team lead, region=east. Event date 22 January 2027; request received 23 March 2027; claimed amount $5,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1076", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "books airfare", "3": "asks flight status", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1077", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 27 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-76 was issued Thursday 30 November 2023. Covered classes are vendor / team lead / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region central, from 03 December 2024 onward.\n\nAtlas Freight | decision file 99464 | relocation assistance | consolidated rule pack\n\nCASE 99464: Tobias Tan, role=employee, region=west. Event date 04 January 2025; request received 01 February 2025; claimed amount $7,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1078", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nMeridian Bank | decision file 19309 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $4,200 for role team lead, beginning 26 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region south, from 28 January 2025 onward.\n\nGoverning document POL-61 was issued Tuesday 16 April 2024. Covered classes are regional manager / team lead / employee / contractor / intern / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 19309: Amara Berg, role=regional manager, region=north. Event date 01 June 2027; request received 22 June 2027; claimed amount $2,551. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1079", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $1,600 for region central, from 01 December 2023 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nPinnacle Software | decision file 96962 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $6,500 for role vendor, beginning 04 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document PROC-55 was issued Saturday 12 August 2023. Covered classes are regional manager / field technician / employee / intern / team lead; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 96962: Ingrid Novak, role=intern, region=west. Event date 03 January 2026; request received 24 January 2026; claimed amount $7,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1080", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region east, from 01 August 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nBeacon Insurance | decision file 39759 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role field technician, beginning 31 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-58 was issued Saturday 09 December 2023. Covered classes are employee / regional manager / field technician / intern / team lead / vendor; other roles are outside scope.\n\nCASE 39759: Priya Okafor, role=vendor, region=north. Event date 07 August 2025; request received 28 August 2025; claimed amount $10,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1081", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan reports directly to Kenji.\n- The headquarters of Vantage Air is in Ghent.\n- Felix reports directly to Zoya.\n- Tobias reports directly to Mateo.\n- Callum is employed by Atlas Freight.\n- Felix is employed by Pinnacle Software.\n- Leila reports directly to Stefan.\n- Leila is employed by Ironwood Manufacturing.\n- Tobias is employed by Vantage Air.\n- Zoya reports directly to Callum.\n- Mateo is employed by Meridian Bank.\n- Mei is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Porto.\n- Mei reports directly to Felix.\n- The headquarters of Meridian Bank is in Ghent.\n- The headquarters of Pinnacle Software is in Bergen.\n- Stefan is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Ghent.\n- Callum reports directly to Tobias.\n- Mateo reports directly to Leila.\n- Zoya is employed by Pinnacle Software.\n- Kenji is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Zoya's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Ghent", "2": "Cork", "3": "Oslo"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1082", "family": "policy", "state": "Governing document POL-71 was issued Thursday 02 February 2023. Covered classes are intern / vendor / field technician / team lead / regional manager / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nBeacon Insurance | decision file 32101 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $4,200 for role intern, beginning 01 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region central, from 14 October 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 32101: Ingrid Silva, role=contractor, region=south. Event date 25 May 2025; request received 25 June 2025; claimed amount $601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1083", "family": "policy", "state": "Cedar Retail Group | decision file 35375 | data export review | consolidated rule pack\n\nA2 changes the limit to $1,300 for role team lead, beginning 13 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-40 was issued Monday 01 January 2024. Covered classes are vendor / intern / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region coastal, from 30 July 2024 onward.\n\nCASE 35375: Lucia Okafor, role=regional manager, region=north. Event date 02 March 2027; request received 23 March 2027; claimed amount $1,600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1084", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar is employed by Helios Logistics.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Amara reports directly to Jonas.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Aisha reports directly to Leila.\n- Leila is employed by Lattice Analytics.\n- Jonas reports directly to Kenji.\n- Omar reports directly to Stefan.\n- The headquarters of Lattice Analytics is in Nagoya.\n- Nadia is employed by Cedar Retail Group.\n- Leila reports directly to Amara.\n- The headquarters of Helios Logistics is in Oslo.\n- Callum reports directly to Aisha.\n- Amara is employed by Ironwood Manufacturing.\n- Stefan reports directly to Callum.\n- Callum is employed by Lattice Analytics.\n- Jonas is employed by Helios Logistics.\n- Stefan is employed by Ironwood Manufacturing.\n- The headquarters of Pinnacle Software is in Oslo.\n- Aisha is employed by Ironwood Manufacturing.\n- Kenji is employed by Lattice Analytics.\n- Nadia reports directly to Omar.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Ghent", "2": "Lyon", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1085", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $2,200 for region central, from 22 June 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document MAN-76 was issued Tuesday 03 October 2023. Covered classes are team lead / intern / employee / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nMeridian Bank | decision file 68304 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $1,300 for role intern, beginning 14 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 68304: Mara Novak, role=vendor, region=coastal. Event date 23 January 2026; request received 07 February 2026; claimed amount $3,701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1086", "family": "intent", "state": "A user sent this message to the travel desk:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "reports lost baggage", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-1087", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa reports directly to Hana.\n- Pablo reports directly to Nadia.\n- Mei reports directly to Ravi.\n- The headquarters of Lattice Analytics is in Oslo.\n- Ravi is employed by Beacon Insurance.\n- Mateo is employed by Lattice Analytics.\n- Mei is employed by Vantage Air.\n- The headquarters of Beacon Insurance is in Ghent.\n- The headquarters of Helios Logistics is in Leeds.\n- The headquarters of Cobalt Health is in Lyon.\n- Viktor is employed by Vantage Air.\n- Hana is employed by Helios Logistics.\n- Tessa is employed by Lattice Analytics.\n- Pablo is employed by Beacon Insurance.\n- Viktor reports directly to Mei.\n- Nadia is employed by Vantage Air.\n- Aisha is employed by Lattice Analytics.\n- Hana reports directly to Pablo.\n- The headquarters of Vantage Air is in Bergen.\n- Nadia reports directly to Aisha.\n- Mateo reports directly to Tessa.\n- Aisha reports directly to Viktor.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Nagoya", "2": "Ghent", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1088", "family": "intent", "state": "New support ticket, customer message:\n\"Refund order 11547, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1089", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCobalt Health | decision file 44294 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region south, from 16 February 2025 onward.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document POL-34 was issued Tuesday 16 April 2024. Covered classes are intern / team lead / field technician / regional manager; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 23 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 44294: Aisha Berg, role=contractor, region=south. Event date 02 March 2025; request received 31 May 2025; claimed amount $700. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1090", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nMeridian Bank | decision file 80034 | equipment warranty | consolidated rule pack\n\nGoverning document POL-99 was issued Wednesday 11 January 2023. Covered classes are intern / employee / team lead / regional manager / contractor / field technician; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role employee, beginning 19 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region north, from 25 September 2023 onward.\n\nCASE 80034: Omar Novak, role=contractor, region=central. Event date 04 January 2026; request received 02 February 2026; claimed amount $1,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1091", "family": "policy", "state": "Governing document POL-34 was issued Thursday 06 April 2023. Covered classes are contractor / intern / field technician / regional manager / vendor; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 11 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 50134 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region coastal, from 16 July 2023 onward.\n\nCASE 50134: Tessa Okafor, role=contractor, region=east. Event date 10 February 2024; request received 01 April 2024; claimed amount $6,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1092", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 29839 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "wants a different size/color/variant", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1093", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $700 for region central, from 01 November 2023 onward.\n\nGoverning document MAN-81 was issued Tuesday 18 July 2023. Covered classes are team lead / contractor / field technician / vendor / employee / intern; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $6,500 for role employee, beginning 29 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 39131 | relocation assistance | consolidated rule pack\n\nCASE 39131: Felix Okafor, role=contractor, region=coastal. Event date 21 March 2026; request received 18 April 2026; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1094", "family": "multihop", "state": "Corporate registry excerpt:\n- Priya is employed by Helios Logistics.\n- Leila is employed by Cedar Retail Group.\n- The headquarters of Lattice Analytics is in Tallinn.\n- Stefan reports directly to Mateo.\n- Stefan is employed by Ironwood Manufacturing.\n- The headquarters of Cobalt Health is in Cork.\n- Mateo reports directly to Sofia.\n- The headquarters of Cedar Retail Group is in Cork.\n- Tessa reports directly to Aisha.\n- Sofia reports directly to Leila.\n- Mateo is employed by Lattice Analytics.\n- Viktor is employed by Helios Logistics.\n- Zoya is employed by Cobalt Health.\n- Sofia is employed by Cedar Retail Group.\n- Zoya reports directly to Tessa.\n- Tessa is employed by Cobalt Health.\n- Leila reports directly to Zoya.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Priya reports directly to Stefan.\n- Viktor reports directly to Priya.\n- The headquarters of Helios Logistics is in Porto.\n- Aisha is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Cork", "2": "Ghent", "3": "Leeds"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1095", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $800 for role team lead, beginning 16 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-41 was issued Thursday 07 March 2024. Covered classes are contractor / intern / vendor / field technician; other roles are outside scope.\n\nMeridian Bank | decision file 25208 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region coastal, from 19 November 2024 onward.\n\nCASE 25208: Ravi Silva, role=team lead, region=coastal. Event date 06 February 2025; request received 16 March 2025; claimed amount $949. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1096", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia is employed by Vantage Air.\n- Lucia reports directly to Mei.\n- The headquarters of Vantage Air is in Cork.\n- Nadia reports directly to Sofia.\n- Mei reports directly to Pablo.\n- Pablo is employed by Meridian Bank.\n- Zoya is employed by Meridian Bank.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- Mei is employed by Vantage Air.\n- The headquarters of Helios Logistics is in Tallinn.\n- Sofia reports directly to Callum.\n- The headquarters of Meridian Bank is in Oslo.\n- Ingrid is employed by Summit Energy.\n- Callum is employed by Ironwood Manufacturing.\n- Pablo reports directly to Ingrid.\n- Sofia is employed by Meridian Bank.\n- The headquarters of Summit Energy is in Ghent.\n- Nadia is employed by Summit Energy.\n- Hana reports directly to Lucia.\n- Hana is employed by Helios Logistics.\n- Ingrid reports directly to Zoya.\n- Zoya reports directly to Nadia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Ghent", "2": "Bergen", "3": "Porto"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-1097", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Ironwood Manufacturing is in Austin.\n- The headquarters of Vantage Air is in Valencia.\n- Leila reports directly to Viktor.\n- Omar is employed by Vantage Air.\n- Kenji is employed by Ironwood Manufacturing.\n- Hana reports directly to Callum.\n- The headquarters of Beacon Insurance is in Ghent.\n- Kenji reports directly to Jonas.\n- Omar reports directly to Leila.\n- Jonas reports directly to Hana.\n- Yuki is employed by Vantage Air.\n- Yuki reports directly to Kenji.\n- Amara reports directly to Yuki.\n- Amara is employed by Atlas Freight.\n- Viktor reports directly to Amara.\n- The headquarters of Atlas Freight is in Ghent.\n- Callum is employed by Vantage Air.\n- The headquarters of Cedar Retail Group is in Ghent.\n- Jonas is employed by Beacon Insurance.\n- Leila is employed by Cedar Retail Group.\n- Hana is employed by Ironwood Manufacturing.\n- Viktor is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Tallinn", "2": "Austin", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1098", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong color sent on 2331 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant", "4": "reports an item arrived broken", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-1099", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor is employed by Vantage Air.\n- Yuki reports directly to Sofia.\n- The headquarters of Summit Energy is in Porto.\n- Yuki is employed by Helios Logistics.\n- Mei is employed by Ironwood Manufacturing.\n- The headquarters of Helios Logistics is in Austin.\n- Tessa reports directly to Viktor.\n- Sofia is employed by Helios Logistics.\n- Stefan is employed by Ironwood Manufacturing.\n- Viktor reports directly to Tobias.\n- Hana is employed by Vantage Air.\n- Tobias reports directly to Yuki.\n- Bruno is employed by Summit Energy.\n- Tessa is employed by Helios Logistics.\n- The headquarters of Lattice Analytics is in Valencia.\n- Stefan reports directly to Mei.\n- Hana reports directly to Tessa.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Tobias is employed by Summit Energy.\n- Sofia reports directly to Stefan.\n- The headquarters of Vantage Air is in Bergen.\n- Bruno reports directly to Hana.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Porto", "2": "Bergen", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1100", "family": "intent", "state": "Incoming travel request via email:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "reports lost baggage", "3": "books airfare", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1101", "family": "policy", "state": "Beacon Insurance | decision file 13619 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region east, from 13 November 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nGoverning document STD-83 was issued Friday 06 January 2023. Covered classes are contractor / field technician / employee / team lead / vendor / intern; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $2,800 for role vendor, beginning 31 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 13619: Callum Novak, role=regional manager, region=north. Event date 28 February 2024; request received 21 March 2024; claimed amount $2,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1102", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "books airfare", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1103", "family": "intent", "state": "Incoming travel request via email:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "reports lost baggage", "3": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1104", "family": "intent", "state": "Incoming travel request via email:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "cancels a booking", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1105", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role regional manager, beginning 07 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region central, from 17 December 2023 onward.\n\nIronwood Manufacturing | decision file 48592 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-73 was issued Wednesday 03 May 2023. Covered classes are intern / field technician / regional manager / contractor / employee; other roles are outside scope.\n\nCASE 48592: Aisha Novak, role=employee, region=east. Event date 25 February 2024; request received 27 March 2024; claimed amount $2,951. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1106", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena is employed by Cobalt Health.\n- Kenji reports directly to Amara.\n- The headquarters of Cobalt Health is in Cork.\n- Bruno is employed by Northwind Systems.\n- The headquarters of Northwind Systems is in Oslo.\n- Mei is employed by Northwind Systems.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Stefan reports directly to Mei.\n- Bruno reports directly to Kenji.\n- Tessa reports directly to Elena.\n- Amara is employed by Cedar Retail Group.\n- Jonas is employed by Beacon Insurance.\n- Jonas reports directly to Stefan.\n- Amara reports directly to Ingrid.\n- Tessa is employed by Northwind Systems.\n- Stefan is employed by Northwind Systems.\n- Kenji is employed by Northwind Systems.\n- Ingrid reports directly to Jonas.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Elena reports directly to Bruno.\n- The headquarters of Beacon Insurance is in Cork.\n- Ingrid is employed by Cedar Retail Group.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Ghent", "2": "Tallinn", "3": "Nagoya"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1107", "family": "intent", "state": "New support ticket, customer message:\n\"53933 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-1108", "family": "intent", "state": "New travel ticket, customer message:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "reports lost baggage", "3": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1109", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $14,000 for role vendor, beginning 27 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 32249 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region west, from 18 April 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-67 was issued Friday 17 November 2023. Covered classes are intern / regional manager / field technician / vendor; other roles are outside scope.\n\nCASE 32249: Jonas Ames, role=contractor, region=north. Event date 09 September 2025; request received 25 October 2025; claimed amount $600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1110", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region east, from 29 December 2023 onward.\n\nA2 changes the limit to $6,500 for role field technician, beginning 11 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-89 was issued Thursday 18 May 2023. Covered classes are employee / regional manager / field technician / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nAtlas Freight | decision file 75781 | travel reimbursement | consolidated rule pack\n\nCASE 75781: Elena Novak, role=regional manager, region=south. Event date 26 September 2025; request received 31 October 2025; claimed amount $6,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1111", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region coastal, from 24 September 2024 onward.\n\nLattice Analytics | decision file 42945 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $800 for role field technician, beginning 13 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nGoverning document PROC-25 was issued Saturday 09 September 2023. Covered classes are employee / vendor / intern / team lead / regional manager; other roles are outside scope.\n\nCASE 42945: Mei Okafor, role=team lead, region=west. Event date 07 July 2024; request received 05 September 2024; claimed amount $2,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1112", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cobalt Health is in Valencia.\n- Tessa reports directly to Tobias.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- The headquarters of Northwind Systems is in Porto.\n- The headquarters of Pinnacle Software is in Ghent.\n- Hana is employed by Ironwood Manufacturing.\n- Zoya reports directly to Hana.\n- Ravi reports directly to Zoya.\n- Leila reports directly to Mateo.\n- Dmitri is employed by Ironwood Manufacturing.\n- Tobias is employed by Northwind Systems.\n- Mei is employed by Ironwood Manufacturing.\n- The headquarters of Summit Energy is in Turku.\n- Mei reports directly to Ravi.\n- Tessa is employed by Cobalt Health.\n- Dmitri reports directly to Leila.\n- Hana reports directly to Tessa.\n- Mateo is employed by Pinnacle Software.\n- Zoya is employed by Northwind Systems.\n- Tobias reports directly to Dmitri.\n- Ravi is employed by Cobalt Health.\n- Leila is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Porto", "2": "Valencia", "3": "Leeds"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1113", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role intern, beginning 01 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-72 was issued Thursday 26 January 2023. Covered classes are regional manager / employee / team lead; other roles are outside scope.\n\nVantage Air | decision file 55880 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region west, from 11 December 2023 onward.\n\nCASE 55880: Mara Tan, role=vendor, region=west. Event date 23 March 2026; request received 12 April 2026; claimed amount $11,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1114", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role team lead, beginning 10 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region central, from 21 January 2024 onward.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nVantage Air | decision file 98804 | data export review | consolidated rule pack\n\nGoverning document MAN-18 was issued Monday 30 January 2023. Covered classes are team lead / contractor / field technician / vendor / regional manager; other roles are outside scope.\n\nCASE 98804: Tobias Novak, role=team lead, region=east. Event date 23 November 2023; request received 22 February 2024; claimed amount $700. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1115", "family": "intent", "state": "New travel ticket, customer message:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "changes seat assignment", "3": "reports lost baggage", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1116", "family": "policy", "state": "A manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nCobalt Health | decision file 57715 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-68 was issued Friday 24 November 2023. Covered classes are field technician / team lead / contractor / vendor / employee / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role vendor, beginning 16 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region south, from 14 August 2024 onward.\n\nCASE 57715: Mateo Novak, role=team lead, region=central. Event date 04 April 2026; request received 11 May 2026; claimed amount $14,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1117", "family": "intent", "state": "Incoming support request via email:\n\"Order 35254 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "wants to cancel a placed order", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1118", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role vendor, beginning 28 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region coastal, from 12 July 2024 onward.\n\nGoverning document STD-80 was issued Sunday 24 March 2024. Covered classes are vendor / employee / regional manager / intern / contractor / team lead; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nHelios Logistics | decision file 72691 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCASE 72691: Jonas Novak, role=vendor, region=central. Event date 05 September 2025; request received 03 January 2026; claimed amount $9,651. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1119", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nPinnacle Software | decision file 61847 | vendor onboarding | consolidated rule pack\n\nGoverning document PROC-31 was issued Saturday 06 May 2023. Covered classes are employee / team lead / vendor / contractor / intern; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region east, from 26 April 2024 onward.\n\nA2 changes the limit to $14,000 for role contractor, beginning 25 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nCASE 61847: Elena Tan, role=contractor, region=east. Event date 10 November 2024; request received 17 December 2024; claimed amount $14,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1120", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region south, from 23 July 2023 onward.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nGoverning document MAN-35 was issued Tuesday 18 April 2023. Covered classes are regional manager / field technician / intern / contractor / team lead; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nMeridian Bank | decision file 15864 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $2,000 for role intern, beginning 10 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 15864: Callum Tan, role=vendor, region=south. Event date 04 July 2024; request received 26 July 2024; claimed amount $11,149. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1121", "family": "intent", "state": "New support ticket, customer message:\n\"Swap order 19640 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "reports an item arrived broken", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1122", "family": "intent", "state": "A user sent this message to the support desk:\n\"Tracking for 81914 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order", "4": "reports an item arrived broken", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1123", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCobalt Health | decision file 81377 | data export review | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region south, from 15 January 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document STD-42 was issued Friday 12 May 2023. Covered classes are regional manager / vendor / contractor / team lead / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role vendor, beginning 19 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 81377: Felix Berg, role=field technician, region=south. Event date 31 December 2025; request received 02 March 2026; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1124", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region south, from 29 November 2024 onward.\n\nGoverning document PROC-21 was issued Thursday 02 November 2023. Covered classes are vendor / contractor / field technician / regional manager / intern / team lead; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role employee, beginning 23 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 53653 | relocation assistance | consolidated rule pack\n\nCASE 53653: Kenji Ames, role=contractor, region=coastal. Event date 06 October 2026; request received 11 January 2027; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1125", "family": "policy", "state": "Governing document PROC-51 was issued Friday 03 November 2023. Covered classes are contractor / team lead / regional manager / vendor / field technician / employee; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nMeridian Bank | decision file 66832 | data export review | consolidated rule pack\n\nA2 changes the limit to $800 for role contractor, beginning 30 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region south, from 15 July 2024 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 66832: Priya Okafor, role=team lead, region=north. Event date 12 February 2025; request received 04 March 2025; claimed amount $1,549. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1126", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $1,100 for region central, from 20 May 2024 onward.\n\nMeridian Bank | decision file 76628 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document POL-67 was issued Tuesday 25 July 2023. Covered classes are intern / contractor / team lead; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role contractor, beginning 19 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 76628: Dmitri Ames, role=vendor, region=south. Event date 26 May 2024; request received 17 June 2024; claimed amount $9,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1127", "family": "policy", "state": "A2 changes the limit to $4,200 for role vendor, beginning 02 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region west, from 15 June 2024 onward.\n\nGoverning document PROC-65 was issued Saturday 12 August 2023. Covered classes are field technician / employee / vendor / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 53962 | service credit | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 53962: Elena Novak, role=field technician, region=west. Event date 20 June 2026; request received 12 July 2026; claimed amount $5,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1128", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "reports lost baggage", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1129", "family": "intent", "state": "A user sent this message to the support desk:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "asks for money back on a purchase", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1130", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $11,000 for region west, from 01 November 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nSummit Energy | decision file 62819 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 22 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-61 was issued Wednesday 29 March 2023. Covered classes are vendor / contractor / field technician; other roles are outside scope.\n\nCASE 62819: Dmitri Tan, role=employee, region=south. Event date 29 March 2026; request received 29 April 2026; claimed amount $2,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1131", "family": "intent", "state": "Incoming support request via email:\n\"Ship order 2928 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "asks where an existing order is", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1132", "family": "multihop", "state": "Corporate registry excerpt:\n- Jonas is employed by Helios Logistics.\n- Omar is employed by Pinnacle Software.\n- Elena reports directly to Viktor.\n- Priya is employed by Meridian Bank.\n- The headquarters of Pinnacle Software is in Valencia.\n- The headquarters of Cobalt Health is in Porto.\n- Bruno is employed by Meridian Bank.\n- Kenji reports directly to Omar.\n- Viktor reports directly to Yuki.\n- Yuki reports directly to Amara.\n- Bruno reports directly to Jonas.\n- The headquarters of Lattice Analytics is in Ghent.\n- The headquarters of Helios Logistics is in Austin.\n- Viktor is employed by Cobalt Health.\n- Elena is employed by Meridian Bank.\n- Omar reports directly to Elena.\n- Amara reports directly to Priya.\n- Priya reports directly to Bruno.\n- Yuki is employed by Lattice Analytics.\n- The headquarters of Meridian Bank is in Valencia.\n- Amara is employed by Meridian Bank.\n- Kenji is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Ghent", "2": "Lyon", "3": "Bergen"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-1133", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cobalt Health is in Austin.\n- Bruno is employed by Atlas Freight.\n- Ravi reports directly to Zoya.\n- Omar reports directly to Lucia.\n- Omar is employed by Summit Energy.\n- Mara reports directly to Felix.\n- Felix reports directly to Omar.\n- Mara is employed by Cobalt Health.\n- Bruno reports directly to Ravi.\n- Nadia reports directly to Bruno.\n- The headquarters of Atlas Freight is in Valencia.\n- Zoya reports directly to Mara.\n- Lucia is employed by Cobalt Health.\n- Ravi is employed by Atlas Freight.\n- The headquarters of Beacon Insurance is in Valencia.\n- Nadia is employed by Summit Energy.\n- The headquarters of Northwind Systems is in Austin.\n- Pablo is employed by Northwind Systems.\n- Lucia reports directly to Pablo.\n- Felix is employed by Atlas Freight.\n- Zoya is employed by Beacon Insurance.\n- The headquarters of Summit Energy is in Leeds.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Nagoya", "2": "Porto", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1134", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia reports directly to Mateo.\n- The headquarters of Atlas Freight is in Lyon.\n- The headquarters of Cobalt Health is in Porto.\n- Sofia is employed by Atlas Freight.\n- Stefan is employed by Cobalt Health.\n- Jonas reports directly to Zoya.\n- Ravi is employed by Meridian Bank.\n- Mara is employed by Summit Energy.\n- The headquarters of Meridian Bank is in Oslo.\n- Stefan reports directly to Mara.\n- Mara reports directly to Jonas.\n- Ravi reports directly to Viktor.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Jonas is employed by Beacon Insurance.\n- Zoya reports directly to Tobias.\n- Tobias reports directly to Ravi.\n- Viktor is employed by Summit Energy.\n- Mateo is employed by Cobalt Health.\n- Tobias is employed by Cobalt Health.\n- Viktor reports directly to Sofia.\n- Zoya is employed by Beacon Insurance.\n- The headquarters of Summit Energy is in Nagoya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Tallinn", "2": "Lyon", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1135", "family": "intent", "state": "Incoming travel request via email:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "changes seat assignment", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1136", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $700 for region central, from 06 March 2024 onward.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 89330 | data export review | consolidated rule pack\n\nA2 changes the limit to $4,200 for role contractor, beginning 13 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-12 was issued Sunday 12 February 2023. Covered classes are intern / contractor / regional manager / field technician / vendor / employee; other roles are outside scope.\n\nCASE 89330: Kenji Berg, role=employee, region=coastal. Event date 28 March 2024; request received 19 May 2024; claimed amount $699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1137", "family": "intent", "state": "New support ticket, customer message:\n\"The product broke — refund 8518 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1138", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $7,500 for region central, from 11 August 2023 onward.\n\nIronwood Manufacturing | decision file 72067 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role contractor, beginning 15 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-17 was issued Monday 10 April 2023. Covered classes are regional manager / contractor / intern / vendor; other roles are outside scope.\n\nCASE 72067: Pablo Okafor, role=team lead, region=central. Event date 18 December 2023; request received 02 February 2024; claimed amount $1,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1139", "family": "policy", "state": "Lattice Analytics | decision file 19968 | service credit | consolidated rule pack\n\nGoverning document POL-63 was issued Thursday 15 June 2023. Covered classes are vendor / regional manager / team lead / contractor; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region east, from 01 May 2024 onward.\n\nA2 changes the limit to $9,500 for role employee, beginning 09 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 19968: Mateo Okafor, role=regional manager, region=coastal. Event date 26 February 2026; request received 29 March 2026; claimed amount $4,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1140", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $4,200 for role field technician, beginning 06 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region coastal, from 25 May 2024 onward.\n\nNorthwind Systems | decision file 28346 | relocation assistance | consolidated rule pack\n\nGoverning document PROC-81 was issued Monday 02 October 2023. Covered classes are regional manager / intern / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 28346: Ravi Okafor, role=employee, region=coastal. Event date 11 December 2024; request received 16 February 2025; claimed amount $5,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1141", "family": "policy", "state": "Summit Energy | decision file 30240 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region coastal, from 29 September 2023 onward.\n\nA2 changes the limit to $2,000 for role employee, beginning 22 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-74 was issued Friday 13 January 2023. Covered classes are contractor / regional manager / employee; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 30240: Lucia Okafor, role=team lead, region=east. Event date 19 July 2025; request received 24 September 2025; claimed amount $1,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1142", "family": "multihop", "state": "Corporate registry excerpt:\n- Nadia is employed by Vantage Air.\n- Stefan reports directly to Leila.\n- Jonas reports directly to Nadia.\n- Lucia is employed by Vantage Air.\n- Mateo is employed by Lattice Analytics.\n- Stefan is employed by Cedar Retail Group.\n- The headquarters of Vantage Air is in Lyon.\n- Leila reports directly to Tessa.\n- Jonas is employed by Cedar Retail Group.\n- Omar is employed by Cedar Retail Group.\n- Tessa reports directly to Felix.\n- Omar reports directly to Mateo.\n- The headquarters of Cedar Retail Group is in Oslo.\n- The headquarters of Meridian Bank is in Turku.\n- Felix is employed by Meridian Bank.\n- Nadia reports directly to Stefan.\n- Lucia reports directly to Omar.\n- Tessa is employed by Meridian Bank.\n- Leila is employed by Lattice Analytics.\n- The headquarters of Lattice Analytics is in Bergen.\n- The headquarters of Northwind Systems is in Turku.\n- Mateo reports directly to Jonas.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Nagoya", "2": "Oslo", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1143", "family": "intent", "state": "New support ticket, customer message:\n\"I moved — update delivery for 75277\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1144", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region coastal, from 30 August 2023 onward.\n\nGoverning document STD-35 was issued Thursday 19 January 2023. Covered classes are field technician / team lead / intern / regional manager / contractor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role vendor, beginning 21 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 80196 | data export review | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 80196: Callum Tan, role=team lead, region=coastal. Event date 27 April 2024; request received 18 May 2024; claimed amount $699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1145", "family": "intent", "state": "A user sent this message to the support desk:\n\"Cancel my order 59332, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-1146", "family": "multihop", "state": "Corporate registry excerpt:\n- Bruno reports directly to Mara.\n- Dmitri reports directly to Stefan.\n- The headquarters of Pinnacle Software is in Ghent.\n- Dmitri is employed by Beacon Insurance.\n- Callum is employed by Pinnacle Software.\n- Priya reports directly to Mateo.\n- Bruno is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Leeds.\n- Lucia reports directly to Callum.\n- Hana is employed by Meridian Bank.\n- Mateo reports directly to Bruno.\n- Lucia is employed by Meridian Bank.\n- Priya is employed by Beacon Insurance.\n- Mara is employed by Meridian Bank.\n- Callum reports directly to Priya.\n- The headquarters of Cedar Retail Group is in Leeds.\n- Stefan is employed by Cedar Retail Group.\n- Mara reports directly to Dmitri.\n- The headquarters of Beacon Insurance is in Valencia.\n- The headquarters of Northwind Systems is in Porto.\n- Hana reports directly to Lucia.\n- Mateo is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Valencia", "2": "Austin", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1147", "family": "policy", "state": "A2 changes the limit to $4,200 for role contractor, beginning 10 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nAtlas Freight | decision file 50185 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region south, from 10 February 2024 onward.\n\nGoverning document STD-25 was issued Wednesday 17 May 2023. Covered classes are employee / team lead / contractor; other roles are outside scope.\n\nCASE 50185: Lucia Tan, role=employee, region=north. Event date 27 April 2026; request received 10 June 2026; claimed amount $2,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1148", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "cancels a booking", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1149", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $2,200 for region east, from 17 May 2024 onward.\n\nGoverning document POL-30 was issued Wednesday 24 January 2024. Covered classes are team lead / regional manager / contractor / intern / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role team lead, beginning 21 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCedar Retail Group | decision file 15714 | vendor onboarding | consolidated rule pack\n\nCASE 15714: Jonas Berg, role=field technician, region=central. Event date 11 December 2026; request received 10 January 2027; claimed amount $2,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1150", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "cancels a booking", "3": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-1151", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara is employed by Atlas Freight.\n- Priya is employed by Beacon Insurance.\n- The headquarters of Lattice Analytics is in Turku.\n- Viktor is employed by Helios Logistics.\n- Bruno reports directly to Viktor.\n- The headquarters of Atlas Freight is in Austin.\n- Felix reports directly to Zoya.\n- The headquarters of Helios Logistics is in Turku.\n- Felix is employed by Atlas Freight.\n- Kenji is employed by Atlas Freight.\n- Elena reports directly to Bruno.\n- Priya reports directly to Aisha.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- The headquarters of Beacon Insurance is in Oslo.\n- Elena is employed by Lattice Analytics.\n- Zoya reports directly to Kenji.\n- Bruno is employed by Atlas Freight.\n- Aisha reports directly to Elena.\n- Zoya is employed by Ironwood Manufacturing.\n- Amara reports directly to Felix.\n- Aisha is employed by Lattice Analytics.\n- Kenji reports directly to Priya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Leeds", "2": "Austin", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1152", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "changes seat assignment", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1153", "family": "policy", "state": "Governing document STD-75 was issued Sunday 05 May 2024. Covered classes are contractor / intern / field technician; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role field technician, beginning 19 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 89385 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region north, from 03 December 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 89385: Dmitri Novak, role=employee, region=central. Event date 11 May 2026; request received 23 June 2026; claimed amount $3,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1154", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document MAN-12 was issued Monday 10 April 2023. Covered classes are intern / field technician / vendor / regional manager; other roles are outside scope.\n\nCobalt Health | decision file 90992 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region central, from 01 November 2023 onward.\n\nA2 changes the limit to $9,500 for role contractor, beginning 28 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 90992: Kenji Silva, role=vendor, region=south. Event date 25 March 2024; request received 07 April 2024; claimed amount $11,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1155", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document MAN-23 was issued Friday 24 November 2023. Covered classes are regional manager / vendor / team lead / field technician; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role team lead, beginning 21 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region central, from 23 August 2024 onward.\n\nNorthwind Systems | decision file 71485 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nCASE 71485: Aisha Okafor, role=field technician, region=south. Event date 07 September 2026; request received 06 October 2026; claimed amount $1,049. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1156", "family": "policy", "state": "Governing document POL-60 was issued Tuesday 10 January 2023. Covered classes are field technician / contractor / team lead / regional manager / vendor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region north, from 06 November 2023 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,800 for role intern, beginning 16 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 79750 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 79750: Jonas Berg, role=employee, region=south. Event date 07 September 2023; request received 17 September 2023; claimed amount $699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1157", "family": "policy", "state": "Governing document STD-90 was issued Tuesday 08 August 2023. Covered classes are vendor / team lead / employee / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region coastal, from 31 March 2024 onward.\n\nBeacon Insurance | decision file 33845 | service credit | consolidated rule pack\n\nA2 changes the limit to $800 for role team lead, beginning 20 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 33845: Kenji Ames, role=contractor, region=north. Event date 31 October 2024; request received 15 December 2024; claimed amount $601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1158", "family": "intent", "state": "Incoming support request via email:\n\"I moved — update delivery for 78156\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1159", "family": "intent", "state": "Incoming travel request via email:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "cancels a booking", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1160", "family": "policy", "state": "Governing document MAN-64 was issued Wednesday 09 August 2023. Covered classes are employee / vendor / intern / regional manager / field technician / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $1,300 for role contractor, beginning 01 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 95444 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region north, from 09 June 2024 onward.\n\nCASE 95444: Lucia Berg, role=vendor, region=south. Event date 24 July 2025; request received 24 August 2025; claimed amount $1,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1161", "family": "intent", "state": "New travel ticket, customer message:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "books airfare", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1162", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document PROC-56 was issued Saturday 10 February 2024. Covered classes are intern / contractor / field technician / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 02 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region coastal, from 05 January 2025 onward.\n\nSummit Energy | decision file 32263 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 32263: Elena Novak, role=employee, region=west. Event date 05 April 2026; request received 04 June 2026; claimed amount $3,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1163", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "reports lost baggage", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1164", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "cancels a booking", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1165", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $1,600 for region west, from 26 January 2024 onward.\n\nIronwood Manufacturing | decision file 62458 | vendor onboarding | consolidated rule pack\n\nGoverning document MAN-73 was issued Saturday 25 March 2023. Covered classes are employee / field technician / intern / team lead; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role team lead, beginning 21 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 62458: Sofia Berg, role=field technician, region=central. Event date 03 January 2025; request received 28 January 2025; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1166", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "cancels a booking", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1167", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region central, from 11 August 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role intern, beginning 05 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-49 was issued Saturday 02 December 2023. Covered classes are field technician / intern / regional manager / employee; other roles are outside scope.\n\nNorthwind Systems | decision file 67908 | relocation assistance | consolidated rule pack\n\nCASE 67908: Yuki Ames, role=regional manager, region=east. Event date 20 June 2026; request received 10 August 2026; claimed amount $2,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1168", "family": "policy", "state": "Governing document MAN-17 was issued Friday 10 May 2024. Covered classes are contractor / employee / team lead / intern / field technician; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role team lead, beginning 22 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 30119 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region east, from 24 September 2024 onward.\n\nCASE 30119: Ravi Tan, role=regional manager, region=north. Event date 27 January 2025; request received 19 April 2025; claimed amount $7,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1169", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document MAN-47 was issued Thursday 13 April 2023. Covered classes are employee / team lead / regional manager / contractor / vendor / field technician; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region central, from 21 November 2023 onward.\n\nA2 changes the limit to $4,200 for role employee, beginning 12 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 32875 | travel reimbursement | consolidated rule pack\n\nCASE 32875: Pablo Okafor, role=intern, region=central. Event date 14 December 2023; request received 04 January 2024; claimed amount $6,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1170", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nNorthwind Systems | decision file 28773 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $2,000 for role regional manager, beginning 02 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region central, from 19 April 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document MAN-42 was issued Thursday 23 November 2023. Covered classes are field technician / vendor / regional manager / employee; other roles are outside scope.\n\nCASE 28773: Leila Tan, role=intern, region=coastal. Event date 02 July 2025; request received 07 August 2025; claimed amount $751. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1171", "family": "intent", "state": "A user sent this message to the travel desk:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "cancels a booking", "3": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-1172", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Austin.\n- Omar is employed by Pinnacle Software.\n- Tessa reports directly to Sofia.\n- Viktor reports directly to Priya.\n- The headquarters of Vantage Air is in Bergen.\n- Tobias is employed by Vantage Air.\n- Felix reports directly to Tessa.\n- Sofia is employed by Helios Logistics.\n- Omar reports directly to Pablo.\n- Viktor is employed by Vantage Air.\n- Mara is employed by Vantage Air.\n- Mara reports directly to Felix.\n- Priya reports directly to Tobias.\n- Sofia reports directly to Omar.\n- The headquarters of Meridian Bank is in Leeds.\n- Tessa is employed by Lattice Analytics.\n- Pablo is employed by Lattice Analytics.\n- Pablo reports directly to Viktor.\n- The headquarters of Pinnacle Software is in Austin.\n- The headquarters of Helios Logistics is in Porto.\n- Felix is employed by Lattice Analytics.\n- Priya is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Austin", "2": "Turku", "3": "Valencia"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1173", "family": "policy", "state": "Cobalt Health | decision file 72233 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $9,500 for role field technician, beginning 13 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region north, from 24 September 2023 onward.\n\nGoverning document STD-80 was issued Sunday 23 April 2023. Covered classes are intern / field technician / regional manager / vendor / team lead / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 72233: Nadia Ames, role=intern, region=south. Event date 20 September 2025; request received 19 November 2025; claimed amount $701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1174", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCobalt Health | decision file 40565 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-75 was issued Monday 03 April 2023. Covered classes are field technician / regional manager / employee / vendor; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role contractor, beginning 25 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region central, from 27 July 2023 onward.\n\nCASE 40565: Callum Berg, role=intern, region=south. Event date 20 February 2025; request received 28 May 2025; claimed amount $2,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1175", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region central, from 03 December 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-93 was issued Thursday 25 January 2024. Covered classes are employee / intern / team lead / regional manager / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role field technician, beginning 03 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 92589 | relocation assistance | consolidated rule pack\n\nCASE 92589: Dmitri Silva, role=team lead, region=central. Event date 27 December 2026; request received 16 February 2027; claimed amount $9,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1176", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Oslo.\n- Jonas reports directly to Nadia.\n- Mei reports directly to Jonas.\n- Pablo is employed by Ironwood Manufacturing.\n- Elena reports directly to Tessa.\n- The headquarters of Beacon Insurance is in Leeds.\n- Nadia is employed by Beacon Insurance.\n- Elena is employed by Ironwood Manufacturing.\n- Ingrid reports directly to Pablo.\n- The headquarters of Lattice Analytics is in Ghent.\n- Yuki is employed by Ironwood Manufacturing.\n- Bruno is employed by Lattice Analytics.\n- Jonas is employed by Northwind Systems.\n- Yuki reports directly to Elena.\n- Mei is employed by Northwind Systems.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- The headquarters of Vantage Air is in Lyon.\n- Tessa is employed by Vantage Air.\n- Pablo reports directly to Mei.\n- Bruno reports directly to Yuki.\n- Tessa reports directly to Ingrid.\n- Ingrid is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Bergen", "2": "Lyon", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1177", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nVantage Air | decision file 28071 | data export review | consolidated rule pack\n\nA2 changes the limit to $6,500 for role field technician, beginning 14 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region coastal, from 28 January 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-26 was issued Tuesday 11 July 2023. Covered classes are vendor / contractor / regional manager / employee; other roles are outside scope.\n\nCASE 28071: Ingrid Novak, role=team lead, region=west. Event date 27 September 2025; request received 11 November 2025; claimed amount $6,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1178", "family": "intent", "state": "New support ticket, customer message:\n\"Swap order 97610 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1179", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $2,200 for region north, from 19 October 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $9,500 for role contractor, beginning 07 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 55994 | equipment warranty | consolidated rule pack\n\nGoverning document POL-40 was issued Saturday 24 June 2023. Covered classes are employee / vendor / team lead / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nCASE 55994: Yuki Novak, role=intern, region=east. Event date 24 September 2025; request received 14 December 2025; claimed amount $901. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1180", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region central, from 16 August 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nHelios Logistics | decision file 54919 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role field technician, beginning 27 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-39 was issued Tuesday 09 April 2024. Covered classes are team lead / field technician / intern / employee / vendor; other roles are outside scope.\n\nCASE 54919: Priya Ames, role=field technician, region=north. Event date 28 November 2025; request received 20 December 2025; claimed amount $11,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1181", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "books airfare", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1182", "family": "policy", "state": "Northwind Systems | decision file 18678 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nGoverning document MAN-46 was issued Tuesday 22 August 2023. Covered classes are vendor / regional manager / team lead / field technician / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role vendor, beginning 31 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region central, from 02 August 2024 onward.\n\nCASE 18678: Priya Tan, role=intern, region=east. Event date 28 February 2024; request received 29 May 2024; claimed amount $2,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1183", "family": "policy", "state": "Governing document PROC-27 was issued Wednesday 22 November 2023. Covered classes are employee / field technician / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region south, from 21 October 2024 onward.\n\nAtlas Freight | decision file 44141 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $4,200 for role employee, beginning 19 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 44141: Nadia Novak, role=contractor, region=west. Event date 15 March 2025; request received 28 May 2025; claimed amount $4,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1184", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $7,500 for region north, from 16 February 2025 onward.\n\nCedar Retail Group | decision file 91869 | data export review | consolidated rule pack\n\nGoverning document PROC-12 was issued Monday 29 January 2024. Covered classes are intern / field technician / employee / team lead; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role intern, beginning 03 December 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 91869: Nadia Novak, role=field technician, region=coastal. Event date 26 October 2025; request received 09 December 2025; claimed amount $8,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1185", "family": "intent", "state": "Incoming support request via email:\n\"Tracking for 11625 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "asks for money back on a purchase", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1186", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $7,500 for region north, from 30 December 2023 onward.\n\nMeridian Bank | decision file 58455 | equipment warranty | consolidated rule pack\n\nGoverning document PROC-46 was issued Monday 26 June 2023. Covered classes are intern / contractor / regional manager / field technician / vendor / employee; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role vendor, beginning 18 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 58455: Dmitri Silva, role=team lead, region=central. Event date 25 May 2025; request received 31 July 2025; claimed amount $1,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1187", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $700 for region south, from 22 July 2023 onward.\n\nPinnacle Software | decision file 64232 | data export review | consolidated rule pack\n\nA2 changes the limit to $4,200 for role employee, beginning 29 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-30 was issued Wednesday 18 January 2023. Covered classes are regional manager / team lead / employee / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 64232: Hana Ames, role=field technician, region=north. Event date 04 June 2025; request received 01 September 2025; claimed amount $1,451. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1188", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia is employed by Cobalt Health.\n- Nadia reports directly to Felix.\n- The headquarters of Northwind Systems is in Ghent.\n- Felix is employed by Northwind Systems.\n- Ingrid is employed by Cedar Retail Group.\n- Ingrid reports directly to Lucia.\n- Felix reports directly to Dmitri.\n- The headquarters of Cedar Retail Group is in Oslo.\n- Callum reports directly to Kenji.\n- Kenji reports directly to Ingrid.\n- The headquarters of Lattice Analytics is in Cork.\n- Amara reports directly to Nadia.\n- Pablo reports directly to Callum.\n- Nadia is employed by Lattice Analytics.\n- Pablo is employed by Cobalt Health.\n- Callum is employed by Cedar Retail Group.\n- Lucia reports directly to Amara.\n- The headquarters of Atlas Freight is in Nagoya.\n- Dmitri is employed by Cedar Retail Group.\n- Kenji is employed by Lattice Analytics.\n- Amara is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Valencia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Nagoya", "2": "Valencia", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1189", "family": "multihop", "state": "Corporate registry excerpt:\n- Ingrid reports directly to Tessa.\n- Viktor is employed by Northwind Systems.\n- Tessa is employed by Atlas Freight.\n- Tessa reports directly to Viktor.\n- The headquarters of Northwind Systems is in Tallinn.\n- Elena reports directly to Lucia.\n- Jonas is employed by Cobalt Health.\n- Nadia is employed by Atlas Freight.\n- Stefan is employed by Cobalt Health.\n- Elena is employed by Cobalt Health.\n- Ingrid is employed by Atlas Freight.\n- Nadia reports directly to Ingrid.\n- The headquarters of Cobalt Health is in Valencia.\n- Dmitri reports directly to Jonas.\n- The headquarters of Atlas Freight is in Cork.\n- Lucia is employed by Cobalt Health.\n- Stefan reports directly to Dmitri.\n- The headquarters of Meridian Bank is in Valencia.\n- Dmitri is employed by Northwind Systems.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Lucia reports directly to Nadia.\n- Jonas reports directly to Elena.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Tallinn", "2": "Cork", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1190", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Summit Energy is in Bergen.\n- Felix reports directly to Elena.\n- Tessa is employed by Summit Energy.\n- Tessa reports directly to Felix.\n- Mei is employed by Ironwood Manufacturing.\n- Mara reports directly to Yuki.\n- Jonas reports directly to Stefan.\n- Elena reports directly to Mara.\n- Elena is employed by Summit Energy.\n- Jonas is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- The headquarters of Northwind Systems is in Porto.\n- Felix is employed by Summit Energy.\n- Stefan reports directly to Tessa.\n- The headquarters of Cobalt Health is in Cork.\n- Stefan is employed by Pinnacle Software.\n- Mara is employed by Northwind Systems.\n- Yuki is employed by Northwind Systems.\n- Aisha is employed by Northwind Systems.\n- Yuki reports directly to Mei.\n- The headquarters of Pinnacle Software is in Leeds.\n- Mei reports directly to Aisha.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Austin", "2": "Oslo", "3": "Ghent"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1191", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $700 for region central, from 11 March 2024 onward.\n\nGoverning document PROC-33 was issued Friday 04 August 2023. Covered classes are team lead / vendor / intern / employee / field technician; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nNorthwind Systems | decision file 88177 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role employee, beginning 01 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 88177: Priya Berg, role=team lead, region=west. Event date 11 June 2026; request received 17 June 2026; claimed amount $2,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1192", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-71 was issued Tuesday 17 October 2023. Covered classes are intern / team lead / contractor / vendor; other roles are outside scope.\n\nIronwood Manufacturing | decision file 27653 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region north, from 02 August 2024 onward.\n\nA2 changes the limit to $9,500 for role intern, beginning 30 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 27653: Dmitri Okafor, role=team lead, region=south. Event date 09 May 2025; request received 09 June 2025; claimed amount $2,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1193", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar is employed by Summit Energy.\n- Viktor reports directly to Kenji.\n- Mara reports directly to Aisha.\n- Priya is employed by Atlas Freight.\n- Mara is employed by Northwind Systems.\n- Aisha reports directly to Tessa.\n- Pablo is employed by Summit Energy.\n- Stefan reports directly to Mara.\n- Tessa is employed by Atlas Freight.\n- Aisha is employed by Cedar Retail Group.\n- The headquarters of Atlas Freight is in Austin.\n- The headquarters of Cedar Retail Group is in Leeds.\n- Pablo reports directly to Priya.\n- Priya reports directly to Stefan.\n- Kenji is employed by Helios Logistics.\n- The headquarters of Northwind Systems is in Valencia.\n- Viktor is employed by Atlas Freight.\n- Kenji reports directly to Omar.\n- Omar reports directly to Pablo.\n- Stefan is employed by Helios Logistics.\n- The headquarters of Summit Energy is in Tallinn.\n- The headquarters of Helios Logistics is in Lyon.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Austin", "2": "Porto", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1194", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum is employed by Vantage Air.\n- Zoya reports directly to Viktor.\n- Bruno reports directly to Mateo.\n- Bruno is employed by Vantage Air.\n- Viktor reports directly to Bruno.\n- Mara reports directly to Zoya.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- Mara is employed by Summit Energy.\n- Viktor is employed by Vantage Air.\n- The headquarters of Meridian Bank is in Nagoya.\n- Mateo is employed by Summit Energy.\n- Elena is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Tallinn.\n- Ravi reports directly to Elena.\n- Elena reports directly to Nadia.\n- Ravi is employed by Meridian Bank.\n- Callum reports directly to Mara.\n- Zoya is employed by Vantage Air.\n- Nadia reports directly to Callum.\n- The headquarters of Vantage Air is in Lyon.\n- Nadia is employed by Summit Energy.\n- The headquarters of Summit Energy is in Cork.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Nagoya", "2": "Porto", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1195", "family": "policy", "state": "Governing document PROC-12 was issued Tuesday 21 November 2023. Covered classes are employee / intern / regional manager / field technician / contractor; other roles are outside scope.\n\nPinnacle Software | decision file 22881 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role field technician, beginning 30 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region west, from 26 November 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 22881: Felix Berg, role=employee, region=south. Event date 05 October 2026; request received 11 November 2026; claimed amount $2,549. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1196", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document STD-81 was issued Monday 01 May 2023. Covered classes are intern / employee / regional manager; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role team lead, beginning 05 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 56819 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region south, from 01 December 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nCASE 56819: Ingrid Silva, role=regional manager, region=north. Event date 18 June 2024; request received 24 August 2024; claimed amount $4,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1197", "family": "intent", "state": "Incoming travel request via email:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "cancels a booking", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1198", "family": "policy", "state": "A manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role vendor, beginning 29 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-69 was issued Thursday 02 February 2023. Covered classes are intern / regional manager / employee / contractor / field technician / vendor; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region central, from 03 September 2023 onward.\n\nLattice Analytics | decision file 86067 | relocation assistance | consolidated rule pack\n\nCASE 86067: Elena Silva, role=contractor, region=coastal. Event date 24 September 2025; request received 24 November 2025; claimed amount $9,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1199", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $5,000 for region coastal, from 11 July 2024 onward.\n\nA2 changes the limit to $800 for role employee, beginning 17 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-89 was issued Thursday 09 November 2023. Covered classes are team lead / employee / intern / vendor / field technician; other roles are outside scope.\n\nIronwood Manufacturing | decision file 55651 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 55651: Pablo Silva, role=employee, region=coastal. Event date 02 July 2026; request received 01 October 2026; claimed amount $5,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1200", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nIronwood Manufacturing | decision file 57547 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $14,000 for role contractor, beginning 11 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-67 was issued Tuesday 16 May 2023. Covered classes are field technician / employee / vendor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region coastal, from 28 October 2023 onward.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nCASE 57547: Dmitri Ames, role=intern, region=north. Event date 14 February 2026; request received 01 May 2026; claimed amount $14,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1201", "family": "policy", "state": "A manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role intern, beginning 28 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region central, from 14 May 2024 onward.\n\nGoverning document PROC-10 was issued Wednesday 18 October 2023. Covered classes are employee / contractor / intern; other roles are outside scope.\n\nSummit Energy | decision file 85236 | service credit | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 85236: Lucia Ames, role=vendor, region=north. Event date 19 July 2025; request received 18 August 2025; claimed amount $800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1202", "family": "intent", "state": "A user sent this message to the support desk:\n\"Please cancel order 61582 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-1203", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cedar Retail Group is in Leeds.\n- Pablo reports directly to Amara.\n- Jonas is employed by Lattice Analytics.\n- Tessa reports directly to Mei.\n- Yuki is employed by Cobalt Health.\n- Amara is employed by Northwind Systems.\n- Dmitri reports directly to Yuki.\n- Felix is employed by Ironwood Manufacturing.\n- Mei is employed by Ironwood Manufacturing.\n- Ingrid is employed by Cobalt Health.\n- Tessa is employed by Ironwood Manufacturing.\n- Jonas reports directly to Ingrid.\n- The headquarters of Northwind Systems is in Nagoya.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Dmitri is employed by Northwind Systems.\n- Yuki reports directly to Jonas.\n- Pablo is employed by Ironwood Manufacturing.\n- The headquarters of Lattice Analytics is in Oslo.\n- Mei reports directly to Dmitri.\n- The headquarters of Cobalt Health is in Austin.\n- Felix reports directly to Pablo.\n- Ingrid reports directly to Felix.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Austin", "2": "Turku", "3": "Porto"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-1204", "family": "intent", "state": "A user sent this message to the support desk:\n\"69579 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1205", "family": "policy", "state": "Governing document MAN-50 was issued Monday 27 November 2023. Covered classes are team lead / regional manager / contractor; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region south, from 20 December 2024 onward.\n\nVantage Air | decision file 56276 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 11 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCASE 56276: Viktor Ames, role=employee, region=west. Event date 25 September 2024; request received 11 November 2024; claimed amount $1,751. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1206", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong address on order 97443, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-1207", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena is employed by Cedar Retail Group.\n- Tessa reports directly to Amara.\n- Amara is employed by Lattice Analytics.\n- The headquarters of Helios Logistics is in Lyon.\n- Tessa is employed by Lattice Analytics.\n- Zoya reports directly to Nadia.\n- The headquarters of Vantage Air is in Nagoya.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Hana is employed by Helios Logistics.\n- Hana reports directly to Zoya.\n- Omar is employed by Cedar Retail Group.\n- Nadia reports directly to Tessa.\n- The headquarters of Meridian Bank is in Porto.\n- Omar reports directly to Elena.\n- Stefan reports directly to Omar.\n- Stefan is employed by Vantage Air.\n- Amara reports directly to Pablo.\n- Zoya is employed by Vantage Air.\n- Pablo is employed by Cedar Retail Group.\n- Nadia is employed by Cedar Retail Group.\n- Pablo reports directly to Stefan.\n- The headquarters of Lattice Analytics is in Lyon.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Zoya's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Turku", "2": "Lyon", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1208", "family": "policy", "state": "A manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nAtlas Freight | decision file 65002 | data export review | consolidated rule pack\n\nGoverning document STD-99 was issued Thursday 17 August 2023. Covered classes are vendor / contractor / team lead / regional manager; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role field technician, beginning 24 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region west, from 26 February 2024 onward.\n\nCASE 65002: Pablo Berg, role=intern, region=east. Event date 07 June 2026; request received 06 October 2026; claimed amount $1,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1209", "family": "policy", "state": "Governing document STD-30 was issued Wednesday 01 May 2024. Covered classes are team lead / intern / vendor / regional manager / field technician / contractor; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region west, from 24 December 2024 onward.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nAtlas Freight | decision file 10285 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role contractor, beginning 07 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 10285: Ingrid Ames, role=intern, region=central. Event date 06 July 2026; request received 20 August 2026; claimed amount $4,949. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1210", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 39455 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $800 for role contractor, beginning 04 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region east, from 24 June 2024 onward.\n\nGoverning document MAN-28 was issued Thursday 16 November 2023. Covered classes are vendor / employee / field technician / contractor / team lead; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 39455: Pablo Ames, role=contractor, region=south. Event date 09 April 2026; request received 09 May 2026; claimed amount $801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1211", "family": "intent", "state": "Incoming travel request via email:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "asks flight status", "3": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1212", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nGoverning document MAN-92 was issued Tuesday 06 June 2023. Covered classes are contractor / intern / team lead / field technician / regional manager / vendor; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region central, from 15 March 2024 onward.\n\nA2 changes the limit to $2,000 for role team lead, beginning 08 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 70629 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 70629: Viktor Novak, role=intern, region=west. Event date 21 November 2024; request received 19 February 2025; claimed amount $2,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1213", "family": "intent", "state": "A user sent this message to the support desk:\n\"Ship order 95015 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "wants a different size/color/variant", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1214", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document MAN-94 was issued Thursday 06 July 2023. Covered classes are vendor / regional manager / employee / team lead / field technician; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region north, from 03 February 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role vendor, beginning 01 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 53099 | equipment warranty | consolidated rule pack\n\nCASE 53099: Mateo Berg, role=employee, region=south. Event date 07 February 2026; request received 26 March 2026; claimed amount $1,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1215", "family": "intent", "state": "Incoming travel request via email:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "reports lost baggage", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1216", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $11,000 for region south, from 18 May 2024 onward.\n\nVantage Air | decision file 53292 | data export review | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-11 was issued Thursday 01 February 2024. Covered classes are regional manager / contractor / vendor / intern / team lead; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role vendor, beginning 30 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 53292: Hana Berg, role=vendor, region=central. Event date 19 December 2025; request received 16 February 2026; claimed amount $900. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1217", "family": "policy", "state": "Governing document MAN-69 was issued Thursday 11 May 2023. Covered classes are field technician / vendor / employee; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region central, from 14 November 2023 onward.\n\nIronwood Manufacturing | decision file 72043 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $2,000 for role field technician, beginning 06 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 72043: Mei Silva, role=intern, region=south. Event date 06 November 2025; request received 04 January 2026; claimed amount $1,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1218", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "cancels a booking", "3": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1219", "family": "intent", "state": "New support ticket, customer message:\n\"Swap order 35007 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "asks where an existing order is", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1220", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document STD-63 was issued Thursday 06 April 2023. Covered classes are regional manager / employee / vendor / intern; other roles are outside scope.\n\nCedar Retail Group | decision file 53619 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $800 for role intern, beginning 07 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region coastal, from 11 November 2023 onward.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 53619: Priya Okafor, role=contractor, region=coastal. Event date 20 August 2025; request received 17 September 2025; claimed amount $800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1221", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $2,200 for region west, from 10 July 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nAtlas Freight | decision file 11721 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role contractor, beginning 09 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-38 was issued Thursday 15 June 2023. Covered classes are team lead / employee / vendor / intern / contractor / field technician; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 11721: Leila Berg, role=contractor, region=west. Event date 30 May 2024; request received 05 August 2024; claimed amount $8,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1222", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $2,200 for region north, from 30 August 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $800 for role contractor, beginning 09 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-16 was issued Friday 03 May 2024. Covered classes are team lead / vendor / regional manager / intern / contractor; other roles are outside scope.\n\nLattice Analytics | decision file 32017 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 32017: Jonas Okafor, role=contractor, region=coastal. Event date 25 July 2025; request received 22 August 2025; claimed amount $6,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1223", "family": "policy", "state": "Governing document MAN-18 was issued Monday 13 May 2024. Covered classes are employee / regional manager / vendor; other roles are outside scope.\n\nCedar Retail Group | decision file 57437 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region south, from 23 April 2025 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $2,000 for role team lead, beginning 01 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 57437: Omar Novak, role=contractor, region=coastal. Event date 31 January 2026; request received 09 March 2026; claimed amount $2,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1224", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region east, from 05 September 2024 onward.\n\nBeacon Insurance | decision file 53275 | service credit | consolidated rule pack\n\nA2 changes the limit to $4,200 for role contractor, beginning 13 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-75 was issued Tuesday 02 April 2024. Covered classes are intern / employee / field technician / contractor; other roles are outside scope.\n\nCASE 53275: Aisha Okafor, role=regional manager, region=west. Event date 13 November 2026; request received 18 December 2026; claimed amount $1,100. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1225", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role employee, beginning 05 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-35 was issued Sunday 12 March 2023. Covered classes are field technician / vendor / regional manager / team lead; other roles are outside scope.\n\nCedar Retail Group | decision file 14398 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region south, from 14 January 2024 onward.\n\nCASE 14398: Mara Tan, role=employee, region=east. Event date 05 February 2024; request received 04 April 2024; claimed amount $2,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1226", "family": "intent", "state": "A user sent this message to the support desk:\n\"Don't need the item anymore — cancel order 8207\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants to cancel a placed order", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1227", "family": "intent", "state": "Incoming travel request via email:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "cancels a booking", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1228", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region central, from 26 August 2023 onward.\n\nBeacon Insurance | decision file 65854 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $800 for role team lead, beginning 02 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-30 was issued Monday 20 February 2023. Covered classes are vendor / field technician / intern / contractor / team lead; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 65854: Tessa Berg, role=vendor, region=west. Event date 14 April 2024; request received 14 May 2024; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1229", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $1,100 for region central, from 30 August 2024 onward.\n\nA2 changes the limit to $4,200 for role team lead, beginning 02 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nHelios Logistics | decision file 28123 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-27 was issued Thursday 21 December 2023. Covered classes are intern / field technician / vendor / regional manager / employee / contractor; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 28123: Nadia Okafor, role=intern, region=north. Event date 30 March 2026; request received 27 June 2026; claimed amount $5,701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1230", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "changes seat assignment", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-1231", "family": "multihop", "state": "Corporate registry excerpt:\n- Aisha is employed by Ironwood Manufacturing.\n- The headquarters of Northwind Systems is in Cork.\n- Sofia reports directly to Tessa.\n- Mateo reports directly to Aisha.\n- Hana reports directly to Pablo.\n- Omar reports directly to Felix.\n- Felix is employed by Meridian Bank.\n- Sofia is employed by Northwind Systems.\n- Mateo is employed by Ironwood Manufacturing.\n- Pablo reports directly to Mateo.\n- The headquarters of Cobalt Health is in Nagoya.\n- Tessa reports directly to Callum.\n- The headquarters of Meridian Bank is in Austin.\n- Aisha reports directly to Sofia.\n- Callum is employed by Ironwood Manufacturing.\n- Omar is employed by Summit Energy.\n- The headquarters of Summit Energy is in Ghent.\n- Tessa is employed by Northwind Systems.\n- Felix reports directly to Hana.\n- Hana is employed by Ironwood Manufacturing.\n- Pablo is employed by Summit Energy.\n- The headquarters of Ironwood Manufacturing is in Valencia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Cork", "2": "Bergen", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1232", "family": "policy", "state": "A2 changes the limit to $14,000 for role team lead, beginning 15 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region south, from 02 September 2024 onward.\n\nLattice Analytics | decision file 10977 | relocation assistance | consolidated rule pack\n\nGoverning document POL-32 was issued Thursday 05 October 2023. Covered classes are intern / team lead / contractor / field technician / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCASE 10977: Kenji Berg, role=regional manager, region=coastal. Event date 16 October 2024; request received 28 November 2024; claimed amount $2,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1233", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 75657 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1234", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCedar Retail Group | decision file 95819 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region coastal, from 03 January 2024 onward.\n\nGoverning document MAN-65 was issued Tuesday 18 April 2023. Covered classes are vendor / field technician / regional manager / employee / team lead / intern; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role team lead, beginning 27 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 95819: Tessa Berg, role=employee, region=west. Event date 26 May 2025; request received 09 June 2025; claimed amount $4,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1235", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $3,200 for region coastal, from 01 August 2024 onward.\n\nSummit Energy | decision file 28159 | data export review | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role team lead, beginning 23 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-12 was issued Saturday 20 April 2024. Covered classes are team lead / vendor / regional manager / employee / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 28159: Kenji Okafor, role=team lead, region=south. Event date 11 October 2025; request received 15 December 2025; claimed amount $4,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1236", "family": "intent", "state": "New support ticket, customer message:\n\"Ship order 25931 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "wants the delivery address updated", "4": "asks for money back on a purchase", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-1237", "family": "multihop", "state": "Corporate registry excerpt:\n- Nadia reports directly to Mei.\n- Priya reports directly to Zoya.\n- Felix reports directly to Stefan.\n- Stefan is employed by Cobalt Health.\n- Zoya is employed by Cobalt Health.\n- Aisha is employed by Cobalt Health.\n- Sofia reports directly to Kenji.\n- The headquarters of Summit Energy is in Turku.\n- Kenji is employed by Cobalt Health.\n- Felix is employed by Vantage Air.\n- Sofia is employed by Lattice Analytics.\n- Nadia is employed by Lattice Analytics.\n- The headquarters of Vantage Air is in Tallinn.\n- The headquarters of Lattice Analytics is in Tallinn.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- The headquarters of Cobalt Health is in Oslo.\n- Aisha reports directly to Felix.\n- Priya is employed by Vantage Air.\n- Zoya reports directly to Aisha.\n- Mei is employed by Ironwood Manufacturing.\n- Mei reports directly to Priya.\n- Stefan reports directly to Sofia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Nagoya", "2": "Tallinn", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1238", "family": "intent", "state": "New support ticket, customer message:\n\"I moved — update delivery for 99693\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "wants the delivery address updated", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1239", "family": "policy", "state": "A2 changes the limit to $1,300 for role field technician, beginning 01 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 28425 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region north, from 18 September 2023 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-31 was issued Tuesday 07 February 2023. Covered classes are field technician / regional manager / vendor / employee / contractor / intern; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 28425: Tobias Silva, role=field technician, region=central. Event date 20 April 2026; request received 11 May 2026; claimed amount $1,899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1240", "family": "policy", "state": "Atlas Freight | decision file 41219 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $9,500 for role field technician, beginning 22 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region west, from 04 July 2023 onward.\n\nGoverning document POL-94 was issued Sunday 15 January 2023. Covered classes are employee / contractor / team lead; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 41219: Bruno Novak, role=field technician, region=west. Event date 24 December 2025; request received 26 December 2025; claimed amount $2,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1241", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-49 was issued Monday 15 May 2023. Covered classes are intern / employee / vendor / team lead / regional manager; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role field technician, beginning 08 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 47140 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region south, from 05 December 2023 onward.\n\nCASE 47140: Ravi Silva, role=intern, region=north. Event date 25 March 2026; request received 31 May 2026; claimed amount $1,300. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1242", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $5,000 for region north, from 05 June 2024 onward.\n\nGoverning document PROC-69 was issued Friday 09 February 2024. Covered classes are contractor / field technician / team lead / intern / employee; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 55239 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role team lead, beginning 07 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 55239: Leila Berg, role=contractor, region=coastal. Event date 25 June 2026; request received 07 August 2026; claimed amount $5,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1243", "family": "intent", "state": "New travel ticket, customer message:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "books airfare", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1244", "family": "policy", "state": "Governing document STD-32 was issued Tuesday 04 July 2023. Covered classes are vendor / intern / employee / field technician / team lead / contractor; other roles are outside scope.\n\nIronwood Manufacturing | decision file 32488 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $800 for role field technician, beginning 14 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region north, from 28 June 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 32488: Zoya Berg, role=regional manager, region=north. Event date 03 July 2024; request received 08 October 2024; claimed amount $1,401. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1245", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "asks flight status", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1246", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa reports directly to Mara.\n- The headquarters of Cedar Retail Group is in Austin.\n- Priya is employed by Beacon Insurance.\n- Priya reports directly to Stefan.\n- Mara reports directly to Ingrid.\n- The headquarters of Cobalt Health is in Leeds.\n- Stefan is employed by Cobalt Health.\n- Lucia reports directly to Felix.\n- Ingrid is employed by Atlas Freight.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Nadia is employed by Cedar Retail Group.\n- The headquarters of Beacon Insurance is in Austin.\n- Lucia is employed by Cobalt Health.\n- Felix reports directly to Nadia.\n- Ingrid reports directly to Sofia.\n- Mara is employed by Beacon Insurance.\n- Felix is employed by Cedar Retail Group.\n- Sofia is employed by Cedar Retail Group.\n- Nadia reports directly to Tessa.\n- Tessa is employed by Atlas Freight.\n- Sofia reports directly to Priya.\n- The headquarters of Atlas Freight is in Porto.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Tallinn", "2": "Bergen", "3": "Porto"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1247", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document POL-86 was issued Monday 29 May 2023. Covered classes are employee / vendor / team lead; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role field technician, beginning 12 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 38799 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region north, from 20 February 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 38799: Bruno Berg, role=vendor, region=north. Event date 10 April 2026; request received 09 May 2026; claimed amount $1,701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1248", "family": "policy", "state": "Governing document POL-64 was issued Tuesday 04 April 2023. Covered classes are contractor / employee / team lead / intern; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region coastal, from 13 August 2023 onward.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 25 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nVantage Air | decision file 95823 | relocation assistance | consolidated rule pack\n\nCASE 95823: Nadia Tan, role=regional manager, region=east. Event date 08 October 2025; request received 12 November 2025; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1249", "family": "policy", "state": "Northwind Systems | decision file 30141 | data export review | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region central, from 12 April 2024 onward.\n\nGoverning document MAN-32 was issued Tuesday 02 May 2023. Covered classes are contractor / team lead / regional manager / vendor / field technician / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role employee, beginning 07 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 30141: Stefan Berg, role=contractor, region=west. Event date 20 January 2024; request received 14 February 2024; claimed amount $2,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1250", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nVantage Air | decision file 30313 | travel reimbursement | consolidated rule pack\n\nGoverning document MAN-43 was issued Wednesday 01 March 2023. Covered classes are employee / contractor / team lead / intern / field technician / vendor; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $14,000 for role field technician, beginning 01 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region west, from 26 January 2024 onward.\n\nCASE 30313: Priya Novak, role=team lead, region=west. Event date 22 December 2023; request received 28 March 2024; claimed amount $14,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1251", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor is employed by Cobalt Health.\n- The headquarters of Northwind Systems is in Turku.\n- Kenji reports directly to Yuki.\n- The headquarters of Cobalt Health is in Austin.\n- The headquarters of Beacon Insurance is in Nagoya.\n- The headquarters of Pinnacle Software is in Bergen.\n- Yuki reports directly to Viktor.\n- Kenji is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Austin.\n- Aisha is employed by Beacon Insurance.\n- Dmitri is employed by Beacon Insurance.\n- Tobias is employed by Pinnacle Software.\n- Aisha reports directly to Kenji.\n- Stefan reports directly to Dmitri.\n- Nadia is employed by Cobalt Health.\n- Dmitri reports directly to Mara.\n- Mara is employed by Pinnacle Software.\n- Yuki is employed by Meridian Bank.\n- Tobias reports directly to Aisha.\n- Stefan is employed by Northwind Systems.\n- Mara reports directly to Tobias.\n- Nadia reports directly to Stefan.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Austin", "2": "Leeds", "3": "Lyon"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1252", "family": "policy", "state": "A manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region north, from 25 October 2023 onward.\n\nA2 changes the limit to $14,000 for role employee, beginning 06 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-69 was issued Sunday 12 March 2023. Covered classes are team lead / contractor / intern; other roles are outside scope.\n\nHelios Logistics | decision file 46329 | equipment warranty | consolidated rule pack\n\nCASE 46329: Nadia Berg, role=intern, region=east. Event date 22 June 2024; request received 20 August 2024; claimed amount $3,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1253", "family": "policy", "state": "A2 changes the limit to $800 for role intern, beginning 10 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 74089 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region east, from 04 July 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document POL-73 was issued Tuesday 12 September 2023. Covered classes are field technician / team lead / intern / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 74089: Omar Berg, role=team lead, region=west. Event date 05 July 2025; request received 11 August 2025; claimed amount $799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1254", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document POL-24 was issued Wednesday 01 March 2023. Covered classes are employee / field technician / vendor / team lead / intern; other roles are outside scope.\n\nCobalt Health | decision file 21147 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region north, from 04 March 2024 onward.\n\nA2 changes the limit to $2,000 for role field technician, beginning 24 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 21147: Mei Okafor, role=employee, region=central. Event date 19 June 2024; request received 04 July 2024; claimed amount $2,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1255", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $14,000 for role vendor, beginning 04 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region north, from 28 April 2024 onward.\n\nGoverning document MAN-13 was issued Friday 26 January 2024. Covered classes are field technician / regional manager / intern / team lead / contractor / vendor; other roles are outside scope.\n\nAtlas Freight | decision file 83124 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 83124: Mateo Ames, role=team lead, region=coastal. Event date 08 May 2025; request received 29 May 2025; claimed amount $701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1256", "family": "policy", "state": "A manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nGoverning document PROC-93 was issued Saturday 28 October 2023. Covered classes are field technician / vendor / employee; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region east, from 02 October 2024 onward.\n\nA2 changes the limit to $2,000 for role field technician, beginning 01 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nIronwood Manufacturing | decision file 22244 | travel reimbursement | consolidated rule pack\n\nCASE 22244: Lucia Novak, role=vendor, region=central. Event date 01 March 2025; request received 13 June 2025; claimed amount $1,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1257", "family": "multihop", "state": "Corporate registry excerpt:\n- Kenji reports directly to Priya.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- Tobias is employed by Beacon Insurance.\n- Mei is employed by Cobalt Health.\n- Kenji is employed by Cobalt Health.\n- Felix reports directly to Stefan.\n- Priya is employed by Beacon Insurance.\n- Ravi reports directly to Mei.\n- Felix is employed by Helios Logistics.\n- The headquarters of Cobalt Health is in Porto.\n- Jonas is employed by Cobalt Health.\n- Tobias reports directly to Kenji.\n- Mei reports directly to Zoya.\n- The headquarters of Summit Energy is in Porto.\n- The headquarters of Beacon Insurance is in Cork.\n- Priya reports directly to Felix.\n- Jonas reports directly to Ravi.\n- Stefan is employed by Summit Energy.\n- Stefan reports directly to Jonas.\n- Zoya is employed by Ironwood Manufacturing.\n- The headquarters of Helios Logistics is in Lyon.\n- Ravi is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Austin", "2": "Porto", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1258", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena is employed by Beacon Insurance.\n- Zoya is employed by Beacon Insurance.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- Callum is employed by Helios Logistics.\n- Mateo is employed by Beacon Insurance.\n- Sofia is employed by Ironwood Manufacturing.\n- Mateo reports directly to Stefan.\n- Stefan reports directly to Zoya.\n- Bruno reports directly to Kenji.\n- Lucia reports directly to Elena.\n- Elena reports directly to Callum.\n- Zoya reports directly to Lucia.\n- The headquarters of Cobalt Health is in Valencia.\n- The headquarters of Beacon Insurance is in Bergen.\n- Kenji is employed by Cobalt Health.\n- Callum reports directly to Sofia.\n- Lucia is employed by Ironwood Manufacturing.\n- The headquarters of Meridian Bank is in Porto.\n- Stefan is employed by Cobalt Health.\n- Bruno is employed by Cobalt Health.\n- Sofia reports directly to Bruno.\n- The headquarters of Helios Logistics is in Valencia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Porto", "2": "Ghent", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1259", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $700 for region west, from 15 March 2025 onward.\n\nA2 changes the limit to $6,500 for role field technician, beginning 10 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document PROC-91 was issued Saturday 20 April 2024. Covered classes are contractor / team lead / regional manager / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nSummit Energy | decision file 22154 | data export review | consolidated rule pack\n\nCASE 22154: Leila Tan, role=team lead, region=north. Event date 11 September 2025; request received 09 October 2025; claimed amount $2,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1260", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar is employed by Summit Energy.\n- The headquarters of Beacon Insurance is in Lyon.\n- The headquarters of Meridian Bank is in Tallinn.\n- Aisha is employed by Beacon Insurance.\n- The headquarters of Atlas Freight is in Valencia.\n- Dmitri is employed by Atlas Freight.\n- Omar reports directly to Dmitri.\n- Sofia is employed by Beacon Insurance.\n- The headquarters of Cobalt Health is in Leeds.\n- Jonas reports directly to Amara.\n- The headquarters of Summit Energy is in Austin.\n- Felix reports directly to Aisha.\n- Callum reports directly to Omar.\n- Felix is employed by Meridian Bank.\n- Dmitri reports directly to Jonas.\n- Mateo reports directly to Felix.\n- Sofia reports directly to Callum.\n- Callum is employed by Cobalt Health.\n- Jonas is employed by Beacon Insurance.\n- Amara is employed by Beacon Insurance.\n- Mateo is employed by Meridian Bank.\n- Aisha reports directly to Sofia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Valencia", "2": "Lyon", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1261", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara is employed by Summit Energy.\n- The headquarters of Northwind Systems is in Tallinn.\n- Viktor reports directly to Pablo.\n- Tessa reports directly to Ravi.\n- Viktor is employed by Northwind Systems.\n- Ravi is employed by Lattice Analytics.\n- Bruno is employed by Northwind Systems.\n- The headquarters of Atlas Freight is in Cork.\n- The headquarters of Summit Energy is in Tallinn.\n- Ingrid is employed by Atlas Freight.\n- Pablo is employed by Atlas Freight.\n- Priya reports directly to Bruno.\n- Priya is employed by Atlas Freight.\n- The headquarters of Lattice Analytics is in Leeds.\n- Ingrid reports directly to Tessa.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- Nadia is employed by Atlas Freight.\n- Bruno reports directly to Ingrid.\n- Ravi reports directly to Nadia.\n- Tessa is employed by Ironwood Manufacturing.\n- Amara reports directly to Viktor.\n- Pablo reports directly to Priya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Tallinn", "2": "Leeds", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1262", "family": "policy", "state": "Governing document PROC-74 was issued Tuesday 09 May 2023. Covered classes are intern / regional manager / team lead; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region south, from 10 October 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 45474 | service credit | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $800 for role intern, beginning 06 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 45474: Mara Tan, role=employee, region=south. Event date 01 February 2024; request received 15 February 2024; claimed amount $2,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1263", "family": "intent", "state": "New travel ticket, customer message:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "reports lost baggage", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1264", "family": "intent", "state": "A user sent this message to the support desk:\n\"Tracking for 80237 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "wants the delivery address updated", "4": "wants a different size/color/variant", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1265", "family": "intent", "state": "A user sent this message to the support desk:\n\"I moved — update delivery for 37449\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1266", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila is employed by Beacon Insurance.\n- Stefan is employed by Cedar Retail Group.\n- Priya is employed by Beacon Insurance.\n- The headquarters of Summit Energy is in Bergen.\n- Elena reports directly to Priya.\n- Callum reports directly to Jonas.\n- The headquarters of Beacon Insurance is in Oslo.\n- Nadia reports directly to Mara.\n- Mara is employed by Cedar Retail Group.\n- Jonas reports directly to Elena.\n- Leila reports directly to Stefan.\n- Callum is employed by Atlas Freight.\n- Tessa reports directly to Leila.\n- Elena is employed by Beacon Insurance.\n- The headquarters of Atlas Freight is in Cork.\n- Tessa is employed by Beacon Insurance.\n- Jonas is employed by Atlas Freight.\n- Mara reports directly to Callum.\n- Priya reports directly to Tessa.\n- The headquarters of Cobalt Health is in Tallinn.\n- Nadia is employed by Cobalt Health.\n- The headquarters of Cedar Retail Group is in Oslo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Cork", "2": "Oslo", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1267", "family": "multihop", "state": "Corporate registry excerpt:\n- Jonas reports directly to Mei.\n- Tobias is employed by Atlas Freight.\n- Pablo is employed by Atlas Freight.\n- Nadia reports directly to Ingrid.\n- The headquarters of Atlas Freight is in Cork.\n- Mei is employed by Helios Logistics.\n- Nadia is employed by Cedar Retail Group.\n- Elena reports directly to Jonas.\n- The headquarters of Cobalt Health is in Lyon.\n- Tobias reports directly to Elena.\n- The headquarters of Helios Logistics is in Tallinn.\n- Mei reports directly to Pablo.\n- Elena is employed by Atlas Freight.\n- Pablo reports directly to Dmitri.\n- Ingrid is employed by Vantage Air.\n- Dmitri is employed by Helios Logistics.\n- Ingrid reports directly to Lucia.\n- Jonas is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Tallinn.\n- Lucia is employed by Vantage Air.\n- The headquarters of Vantage Air is in Cork.\n- Lucia reports directly to Tobias.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Nagoya", "2": "Ghent", "3": "Cork"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1268", "family": "policy", "state": "Governing document POL-17 was issued Friday 19 January 2024. Covered classes are team lead / regional manager / vendor / contractor / employee / field technician; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region central, from 23 October 2024 onward.\n\nCedar Retail Group | decision file 39497 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role employee, beginning 03 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 39497: Mara Silva, role=intern, region=south. Event date 08 March 2026; request received 29 March 2026; claimed amount $11,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1269", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document MAN-91 was issued Saturday 10 February 2024. Covered classes are field technician / team lead / employee / vendor / regional manager / contractor; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region west, from 07 February 2025 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role employee, beginning 25 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCedar Retail Group | decision file 39570 | equipment warranty | consolidated rule pack\n\nCASE 39570: Leila Okafor, role=employee, region=west. Event date 27 November 2025; request received 01 January 2026; claimed amount $4,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1270", "family": "policy", "state": "Governing document MAN-95 was issued Tuesday 30 May 2023. Covered classes are regional manager / contractor / employee; other roles are outside scope.\n\nA2 changes the limit to $800 for role contractor, beginning 26 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 26816 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region central, from 10 October 2023 onward.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 26816: Callum Okafor, role=team lead, region=south. Event date 26 December 2025; request received 23 February 2026; claimed amount $1,701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1271", "family": "policy", "state": "A manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $4,200 for role contractor, beginning 10 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-38 was issued Friday 02 June 2023. Covered classes are contractor / intern / team lead / vendor / employee / field technician; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region west, from 03 November 2023 onward.\n\nSummit Energy | decision file 22632 | vendor onboarding | consolidated rule pack\n\nCASE 22632: Aisha Berg, role=regional manager, region=west. Event date 01 September 2024; request received 17 October 2024; claimed amount $1,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1272", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region north, from 01 January 2024 onward.\n\nBeacon Insurance | decision file 70162 | data export review | consolidated rule pack\n\nGoverning document STD-38 was issued Thursday 18 May 2023. Covered classes are field technician / contractor / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 03 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 70162: Mei Berg, role=vendor, region=east. Event date 14 May 2024; request received 04 June 2024; claimed amount $1,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1273", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $700 for region west, from 01 December 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-36 was issued Monday 19 February 2024. Covered classes are regional manager / intern / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nPinnacle Software | decision file 91864 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $9,500 for role field technician, beginning 26 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 91864: Priya Okafor, role=contractor, region=west. Event date 30 January 2027; request received 16 March 2027; claimed amount $700. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1274", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document STD-56 was issued Friday 05 January 2024. Covered classes are contractor / employee / intern / field technician; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role contractor, beginning 08 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 45033 | data export review | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region north, from 27 August 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 45033: Lucia Berg, role=regional manager, region=south. Event date 03 February 2027; request received 06 March 2027; claimed amount $13,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1275", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong color sent on 81923 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "asks for money back on a purchase", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1276", "family": "policy", "state": "A2 changes the limit to $14,000 for role employee, beginning 16 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 34794 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region west, from 04 June 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-39 was issued Wednesday 05 July 2023. Covered classes are field technician / team lead / employee; other roles are outside scope.\n\nCASE 34794: Sofia Novak, role=employee, region=coastal. Event date 25 December 2025; request received 03 March 2026; claimed amount $13,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1277", "family": "policy", "state": "Cedar Retail Group | decision file 90870 | equipment warranty | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-17 was issued Thursday 11 April 2024. Covered classes are vendor / intern / field technician / contractor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $4,200 for role intern, beginning 19 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region central, from 23 March 2025 onward.\n\nCASE 90870: Lucia Ames, role=intern, region=south. Event date 03 June 2026; request received 17 July 2026; claimed amount $3,701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1278", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region north, from 27 February 2024 onward.\n\nAtlas Freight | decision file 90839 | vendor onboarding | consolidated rule pack\n\nGoverning document STD-10 was issued Tuesday 14 November 2023. Covered classes are regional manager / vendor / contractor / field technician; other roles are outside scope.\n\nA2 changes the limit to $800 for role vendor, beginning 04 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCASE 90839: Ravi Berg, role=contractor, region=west. Event date 21 September 2025; request received 04 November 2025; claimed amount $2,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1279", "family": "intent", "state": "A user sent this message to the support desk:\n\"Tracking for 60515 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1280", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias reports directly to Ravi.\n- Ravi reports directly to Zoya.\n- Mara is employed by Beacon Insurance.\n- Zoya reports directly to Priya.\n- Zoya is employed by Meridian Bank.\n- The headquarters of Lattice Analytics is in Lyon.\n- Felix is employed by Meridian Bank.\n- Stefan reports directly to Felix.\n- The headquarters of Meridian Bank is in Tallinn.\n- Priya reports directly to Stefan.\n- Hana is employed by Northwind Systems.\n- Ravi is employed by Lattice Analytics.\n- Viktor is employed by Meridian Bank.\n- The headquarters of Atlas Freight is in Leeds.\n- Viktor reports directly to Mara.\n- Mara reports directly to Hana.\n- Priya is employed by Lattice Analytics.\n- Tobias is employed by Lattice Analytics.\n- Hana reports directly to Tobias.\n- Stefan is employed by Meridian Bank.\n- The headquarters of Beacon Insurance is in Oslo.\n- The headquarters of Northwind Systems is in Bergen.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Porto", "2": "Lyon", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1281", "family": "policy", "state": "A manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 17723 | data export review | consolidated rule pack\n\nA2 changes the limit to $4,200 for role employee, beginning 01 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region west, from 26 September 2024 onward.\n\nGoverning document STD-90 was issued Friday 19 April 2024. Covered classes are intern / vendor / regional manager / contractor / team lead / employee; other roles are outside scope.\n\nCASE 17723: Viktor Berg, role=contractor, region=north. Event date 24 May 2025; request received 15 June 2025; claimed amount $1,449. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1282", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "reports lost baggage", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1283", "family": "policy", "state": "A manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region north, from 23 December 2023 onward.\n\nGoverning document STD-42 was issued Friday 12 May 2023. Covered classes are field technician / intern / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role intern, beginning 08 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCedar Retail Group | decision file 49388 | equipment warranty | consolidated rule pack\n\nCASE 49388: Tobias Okafor, role=team lead, region=west. Event date 07 April 2025; request received 23 May 2025; claimed amount $6,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1284", "family": "intent", "state": "New travel ticket, customer message:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "changes seat assignment", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1285", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Helios Logistics is in Valencia.\n- Leila is employed by Cobalt Health.\n- Amara is employed by Cobalt Health.\n- Amara reports directly to Omar.\n- Viktor is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Austin.\n- Ingrid reports directly to Pablo.\n- Pablo is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Porto.\n- Callum is employed by Cobalt Health.\n- Callum reports directly to Leila.\n- The headquarters of Vantage Air is in Valencia.\n- Leila reports directly to Ingrid.\n- Elena is employed by Cobalt Health.\n- Lucia is employed by Vantage Air.\n- Pablo reports directly to Elena.\n- Ingrid is employed by Cobalt Health.\n- Lucia reports directly to Callum.\n- Omar is employed by Vantage Air.\n- The headquarters of Northwind Systems is in Leeds.\n- Omar reports directly to Lucia.\n- Elena reports directly to Viktor.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Ghent", "2": "Valencia", "3": "Lyon"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1286", "family": "policy", "state": "A2 changes the limit to $6,500 for role contractor, beginning 20 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region north, from 06 February 2024 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 49202 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-12 was issued Sunday 30 April 2023. Covered classes are contractor / field technician / team lead / intern / regional manager / employee; other roles are outside scope.\n\nCASE 49202: Nadia Ames, role=team lead, region=east. Event date 07 February 2025; request received 27 February 2025; claimed amount $6,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1287", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-42 was issued Wednesday 05 July 2023. Covered classes are team lead / intern / field technician / vendor / employee / contractor; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region south, from 07 January 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role vendor, beginning 01 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 96820 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 96820: Viktor Tan, role=field technician, region=east. Event date 12 June 2025; request received 19 July 2025; claimed amount $4,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1288", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Austin.\n- Dmitri is employed by Vantage Air.\n- Aisha reports directly to Bruno.\n- Ravi reports directly to Callum.\n- Stefan is employed by Lattice Analytics.\n- Stefan reports directly to Dmitri.\n- Lucia is employed by Lattice Analytics.\n- Aisha is employed by Cobalt Health.\n- Omar is employed by Cobalt Health.\n- Ingrid is employed by Northwind Systems.\n- The headquarters of Vantage Air is in Nagoya.\n- Ravi is employed by Cobalt Health.\n- Callum is employed by Helios Logistics.\n- Bruno reports directly to Ravi.\n- The headquarters of Cobalt Health is in Oslo.\n- Omar reports directly to Lucia.\n- Dmitri reports directly to Ingrid.\n- The headquarters of Helios Logistics is in Leeds.\n- Bruno is employed by Cobalt Health.\n- The headquarters of Northwind Systems is in Leeds.\n- Lucia reports directly to Stefan.\n- Ingrid reports directly to Aisha.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Porto", "2": "Bergen", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1289", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role employee, beginning 01 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region west, from 26 August 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nSummit Energy | decision file 13936 | equipment warranty | consolidated rule pack\n\nGoverning document POL-30 was issued Thursday 07 December 2023. Covered classes are vendor / intern / contractor / regional manager / employee / field technician; other roles are outside scope.\n\nCASE 13936: Lucia Ames, role=team lead, region=central. Event date 27 May 2024; request received 24 August 2024; claimed amount $4,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1290", "family": "multihop", "state": "Corporate registry excerpt:\n- Ravi reports directly to Jonas.\n- Yuki reports directly to Zoya.\n- Ingrid is employed by Vantage Air.\n- Felix reports directly to Yuki.\n- Pablo is employed by Cedar Retail Group.\n- Pablo reports directly to Mei.\n- Callum reports directly to Pablo.\n- Ingrid reports directly to Ravi.\n- Ravi is employed by Cedar Retail Group.\n- Jonas reports directly to Callum.\n- The headquarters of Beacon Insurance is in Turku.\n- Zoya is employed by Northwind Systems.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Jonas is employed by Ironwood Manufacturing.\n- The headquarters of Northwind Systems is in Valencia.\n- Mei is employed by Vantage Air.\n- Zoya reports directly to Ingrid.\n- The headquarters of Vantage Air is in Porto.\n- Callum is employed by Ironwood Manufacturing.\n- The headquarters of Cedar Retail Group is in Oslo.\n- Felix is employed by Vantage Air.\n- Yuki is employed by Cedar Retail Group.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Porto", "2": "Tallinn", "3": "Ghent"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1291", "family": "policy", "state": "Governing document STD-14 was issued Sunday 20 August 2023. Covered classes are intern / regional manager / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $14,000 for role employee, beginning 15 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 57574 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region north, from 28 March 2024 onward.\n\nCASE 57574: Mateo Tan, role=intern, region=north. Event date 25 September 2024; request received 24 October 2024; claimed amount $14,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1292", "family": "policy", "state": "Governing document STD-21 was issued Monday 27 November 2023. Covered classes are team lead / contractor / employee / regional manager / vendor / field technician; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role team lead, beginning 13 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region north, from 23 August 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCedar Retail Group | decision file 36201 | data export review | consolidated rule pack\n\nCASE 36201: Aisha Berg, role=regional manager, region=central. Event date 25 August 2025; request received 16 September 2025; claimed amount $6,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1293", "family": "intent", "state": "Incoming travel request via email:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "changes seat assignment", "3": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-1294", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum is employed by Atlas Freight.\n- Jonas is employed by Pinnacle Software.\n- Stefan is employed by Northwind Systems.\n- Mara reports directly to Jonas.\n- Stefan reports directly to Mateo.\n- Ravi reports directly to Callum.\n- Tobias is employed by Atlas Freight.\n- Tobias reports directly to Nadia.\n- The headquarters of Meridian Bank is in Austin.\n- Mateo is employed by Northwind Systems.\n- Callum reports directly to Aisha.\n- Jonas reports directly to Stefan.\n- Mara is employed by Meridian Bank.\n- Mateo reports directly to Ravi.\n- Nadia reports directly to Mara.\n- The headquarters of Atlas Freight is in Lyon.\n- The headquarters of Pinnacle Software is in Turku.\n- Aisha is employed by Northwind Systems.\n- The headquarters of Cedar Retail Group is in Leeds.\n- Nadia is employed by Meridian Bank.\n- The headquarters of Northwind Systems is in Lyon.\n- Ravi is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Cork", "2": "Lyon", "3": "Ghent"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1295", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region coastal, from 27 July 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role employee, beginning 03 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document STD-40 was issued Wednesday 23 August 2023. Covered classes are intern / vendor / field technician / contractor / team lead; other roles are outside scope.\n\nBeacon Insurance | decision file 62600 | data export review | consolidated rule pack\n\nCASE 62600: Dmitri Tan, role=regional manager, region=central. Event date 05 January 2026; request received 25 January 2026; claimed amount $3,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1296", "family": "multihop", "state": "Corporate registry excerpt:\n- Mara reports directly to Dmitri.\n- The headquarters of Lattice Analytics is in Lyon.\n- The headquarters of Summit Energy is in Nagoya.\n- Tobias is employed by Beacon Insurance.\n- Dmitri reports directly to Ravi.\n- The headquarters of Northwind Systems is in Ghent.\n- Ravi is employed by Lattice Analytics.\n- The headquarters of Meridian Bank is in Nagoya.\n- Kenji is employed by Summit Energy.\n- Kenji reports directly to Tobias.\n- Mateo is employed by Beacon Insurance.\n- Dmitri is employed by Northwind Systems.\n- Mara is employed by Beacon Insurance.\n- Stefan is employed by Northwind Systems.\n- Leila reports directly to Kenji.\n- Zoya reports directly to Mara.\n- Zoya is employed by Northwind Systems.\n- Mateo reports directly to Leila.\n- Leila is employed by Lattice Analytics.\n- Ravi reports directly to Stefan.\n- The headquarters of Beacon Insurance is in Nagoya.\n- Stefan reports directly to Mateo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mateo's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Nagoya", "2": "Bergen", "3": "Austin"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1297", "family": "policy", "state": "Lattice Analytics | decision file 31492 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region east, from 07 June 2025 onward.\n\nGoverning document PROC-31 was issued Tuesday 14 May 2024. Covered classes are team lead / intern / employee; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role vendor, beginning 08 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 31492: Lucia Novak, role=vendor, region=central. Event date 01 October 2025; request received 08 October 2025; claimed amount $1,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1298", "family": "multihop", "state": "Corporate registry excerpt:\n- Bruno reports directly to Aisha.\n- Yuki reports directly to Nadia.\n- Lucia reports directly to Bruno.\n- Yuki is employed by Northwind Systems.\n- Lucia is employed by Meridian Bank.\n- Aisha reports directly to Callum.\n- Priya is employed by Northwind Systems.\n- Elena reports directly to Lucia.\n- Elena is employed by Lattice Analytics.\n- Bruno is employed by Northwind Systems.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Aisha is employed by Northwind Systems.\n- Callum is employed by Northwind Systems.\n- The headquarters of Lattice Analytics is in Lyon.\n- Pablo is employed by Lattice Analytics.\n- The headquarters of Northwind Systems is in Cork.\n- The headquarters of Atlas Freight is in Turku.\n- Nadia is employed by Ironwood Manufacturing.\n- Priya reports directly to Elena.\n- The headquarters of Meridian Bank is in Tallinn.\n- Callum reports directly to Yuki.\n- Pablo reports directly to Priya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Porto", "2": "Austin", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1299", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role contractor, beginning 06 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region north, from 24 May 2024 onward.\n\nBeacon Insurance | decision file 63961 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-59 was issued Monday 24 July 2023. Covered classes are employee / intern / vendor / field technician / regional manager / contractor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nCASE 63961: Amara Ames, role=intern, region=central. Event date 09 November 2024; request received 08 January 2025; claimed amount $7,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1300", "family": "intent", "state": "New travel ticket, customer message:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "changes seat assignment", "3": "cancels a booking", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1301", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-72 was issued Friday 20 October 2023. Covered classes are vendor / team lead / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role regional manager, beginning 06 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region south, from 18 October 2024 onward.\n\nSummit Energy | decision file 12767 | service credit | consolidated rule pack\n\nCASE 12767: Yuki Novak, role=intern, region=west. Event date 09 April 2025; request received 16 May 2025; claimed amount $800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1302", "family": "policy", "state": "A manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region north, from 23 August 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $4,200 for role vendor, beginning 12 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-61 was issued Wednesday 03 April 2024. Covered classes are team lead / employee / regional manager; other roles are outside scope.\n\nSummit Energy | decision file 71175 | equipment warranty | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 71175: Leila Novak, role=employee, region=north. Event date 31 December 2024; request received 28 February 2025; claimed amount $4,149. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1303", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region coastal, from 06 June 2024 onward.\n\nA2 changes the limit to $4,200 for role field technician, beginning 21 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-90 was issued Sunday 16 July 2023. Covered classes are employee / regional manager / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 33780 | equipment warranty | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 33780: Mei Silva, role=intern, region=coastal. Event date 09 March 2026; request received 09 May 2026; claimed amount $4,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1304", "family": "policy", "state": "Pinnacle Software | decision file 84212 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role vendor, beginning 04 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region central, from 31 January 2024 onward.\n\nGoverning document STD-68 was issued Friday 05 May 2023. Covered classes are regional manager / contractor / intern / vendor / field technician / team lead; other roles are outside scope.\n\nCASE 84212: Tessa Novak, role=regional manager, region=south. Event date 15 April 2024; request received 31 May 2024; claimed amount $15,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1305", "family": "policy", "state": "Governing document POL-51 was issued Tuesday 04 April 2023. Covered classes are regional manager / vendor / team lead / intern; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role employee, beginning 23 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 57376 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region east, from 04 December 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 57376: Aisha Ames, role=field technician, region=north. Event date 19 April 2025; request received 09 May 2025; claimed amount $7,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1306", "family": "intent", "state": "A user sent this message to the support desk:\n\"Order 98777 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-1307", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Vantage Air is in Cork.\n- The headquarters of Northwind Systems is in Oslo.\n- The headquarters of Meridian Bank is in Austin.\n- Tobias reports directly to Ingrid.\n- Pablo is employed by Meridian Bank.\n- Ravi is employed by Cobalt Health.\n- Elena is employed by Vantage Air.\n- Mara is employed by Cedar Retail Group.\n- Mei is employed by Cobalt Health.\n- Hana reports directly to Pablo.\n- Tobias is employed by Meridian Bank.\n- Ingrid is employed by Vantage Air.\n- Hana is employed by Cobalt Health.\n- Elena reports directly to Mara.\n- Mateo is employed by Vantage Air.\n- The headquarters of Cobalt Health is in Tallinn.\n- Mateo reports directly to Ravi.\n- Ingrid reports directly to Hana.\n- Mei reports directly to Tobias.\n- Mara reports directly to Mei.\n- Pablo reports directly to Mateo.\n- The headquarters of Cedar Retail Group is in Austin.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Turku", "2": "Nagoya", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1308", "family": "intent", "state": "Incoming travel request via email:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "asks flight status", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1309", "family": "policy", "state": "Governing document POL-28 was issued Wednesday 13 December 2023. Covered classes are employee / field technician / team lead / vendor / regional manager / contractor; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region south, from 03 November 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nBeacon Insurance | decision file 40814 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $2,000 for role employee, beginning 08 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 40814: Zoya Novak, role=employee, region=coastal. Event date 20 February 2025; request received 04 March 2025; claimed amount $5,151. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1310", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $9,500 for role intern, beginning 07 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-53 was issued Tuesday 26 March 2024. Covered classes are regional manager / contractor / vendor / team lead; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region coastal, from 14 November 2024 onward.\n\nPinnacle Software | decision file 77060 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 77060: Hana Okafor, role=employee, region=central. Event date 29 August 2026; request received 11 November 2026; claimed amount $699. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1311", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role vendor, beginning 06 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 59240 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-17 was issued Friday 03 November 2023. Covered classes are contractor / employee / vendor / regional manager / team lead / field technician; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region east, from 31 August 2024 onward.\n\nCASE 59240: Stefan Silva, role=team lead, region=east. Event date 10 February 2025; request received 27 March 2025; claimed amount $6,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1312", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei reports directly to Leila.\n- Sofia reports directly to Lucia.\n- Sofia is employed by Cedar Retail Group.\n- Lucia is employed by Helios Logistics.\n- Lucia reports directly to Dmitri.\n- Dmitri is employed by Cedar Retail Group.\n- Mei is employed by Northwind Systems.\n- Tessa reports directly to Mei.\n- The headquarters of Helios Logistics is in Austin.\n- Leila reports directly to Yuki.\n- Pablo reports directly to Mara.\n- Mara is employed by Helios Logistics.\n- The headquarters of Cedar Retail Group is in Austin.\n- The headquarters of Meridian Bank is in Austin.\n- Pablo is employed by Cedar Retail Group.\n- Tessa is employed by Summit Energy.\n- Mara reports directly to Tessa.\n- Leila is employed by Helios Logistics.\n- The headquarters of Summit Energy is in Leeds.\n- Yuki is employed by Summit Energy.\n- Yuki reports directly to Sofia.\n- The headquarters of Northwind Systems is in Valencia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Oslo", "2": "Bergen", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1313", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 56850 | service credit | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region west, from 12 September 2023 onward.\n\nGoverning document PROC-66 was issued Saturday 04 March 2023. Covered classes are field technician / team lead / employee / regional manager; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role field technician, beginning 02 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 56850: Elena Berg, role=team lead, region=central. Event date 31 August 2023; request received 29 November 2023; claimed amount $1,600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1314", "family": "intent", "state": "Incoming travel request via email:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "books airfare", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-1315", "family": "intent", "state": "A user sent this message to the support desk:\n\"The product broke — refund 83116 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "reports an item arrived broken", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1316", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $2,200 for region east, from 11 September 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role contractor, beginning 01 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 85513 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-33 was issued Monday 20 March 2023. Covered classes are employee / regional manager / vendor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 85513: Elena Berg, role=intern, region=east. Event date 14 March 2024; request received 19 April 2024; claimed amount $7,251. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1317", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-93 was issued Tuesday 18 April 2023. Covered classes are regional manager / contractor / vendor / intern / team lead / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region north, from 26 March 2024 onward.\n\nCedar Retail Group | decision file 35054 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $6,500 for role regional manager, beginning 16 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 35054: Stefan Novak, role=employee, region=south. Event date 28 August 2024; request received 06 November 2024; claimed amount $3,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1318", "family": "multihop", "state": "Corporate registry excerpt:\n- Dmitri reports directly to Tessa.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Omar is employed by Cedar Retail Group.\n- Sofia reports directly to Nadia.\n- The headquarters of Cobalt Health is in Turku.\n- Omar reports directly to Amara.\n- The headquarters of Cedar Retail Group is in Leeds.\n- Stefan is employed by Ironwood Manufacturing.\n- Nadia is employed by Cobalt Health.\n- Kenji reports directly to Sofia.\n- The headquarters of Meridian Bank is in Leeds.\n- Amara reports directly to Kenji.\n- Kenji is employed by Meridian Bank.\n- Tessa reports directly to Omar.\n- Sofia is employed by Ironwood Manufacturing.\n- Nadia reports directly to Stefan.\n- Dmitri is employed by Cedar Retail Group.\n- Amara is employed by Helios Logistics.\n- Bruno is employed by Cedar Retail Group.\n- Bruno reports directly to Dmitri.\n- Tessa is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Valencia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Austin", "2": "Porto", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-1319", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias is employed by Cobalt Health.\n- Callum reports directly to Ravi.\n- Tessa reports directly to Callum.\n- Tessa is employed by Vantage Air.\n- Mateo reports directly to Lucia.\n- Tobias reports directly to Ingrid.\n- Lucia is employed by Cedar Retail Group.\n- Lucia reports directly to Jonas.\n- Mateo is employed by Lattice Analytics.\n- Jonas reports directly to Tobias.\n- Ravi reports directly to Mateo.\n- The headquarters of Cobalt Health is in Cork.\n- Ravi is employed by Beacon Insurance.\n- Viktor is employed by Beacon Insurance.\n- The headquarters of Lattice Analytics is in Austin.\n- Jonas is employed by Cobalt Health.\n- Ingrid is employed by Cedar Retail Group.\n- Callum is employed by Cobalt Health.\n- The headquarters of Cedar Retail Group is in Leeds.\n- The headquarters of Vantage Air is in Ghent.\n- The headquarters of Beacon Insurance is in Ghent.\n- Viktor reports directly to Tessa.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Bergen", "2": "Porto", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1320", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 20 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-30 was issued Monday 30 January 2023. Covered classes are intern / field technician / regional manager / team lead / vendor / employee; other roles are outside scope.\n\nVantage Air | decision file 81810 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region east, from 26 October 2023 onward.\n\nCASE 81810: Nadia Novak, role=contractor, region=central. Event date 25 March 2025; request received 24 June 2025; claimed amount $1,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1321", "family": "policy", "state": "A2 changes the limit to $9,500 for role contractor, beginning 21 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-43 was issued Friday 01 March 2024. Covered classes are contractor / team lead / intern / vendor / employee / field technician; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nMeridian Bank | decision file 42402 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region south, from 05 January 2025 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 42402: Ingrid Novak, role=intern, region=central. Event date 23 March 2025; request received 13 May 2025; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1322", "family": "intent", "state": "A user sent this message to the support desk:\n\"Tracking for 93320 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "asks for money back on a purchase", "4": "wants to cancel a placed order", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1323", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 22101 | data export review | consolidated rule pack\n\nA2 changes the limit to $6,500 for role intern, beginning 18 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document PROC-56 was issued Monday 10 April 2023. Covered classes are employee / contractor / field technician / team lead / vendor; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region east, from 22 January 2024 onward.\n\nCASE 22101: Omar Silva, role=contractor, region=coastal. Event date 31 March 2025; request received 30 June 2025; claimed amount $7,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1324", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $1,600 for region west, from 29 December 2023 onward.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 23 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nPinnacle Software | decision file 30021 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-95 was issued Wednesday 20 September 2023. Covered classes are contractor / regional manager / vendor / team lead / intern; other roles are outside scope.\n\nCASE 30021: Priya Silva, role=field technician, region=central. Event date 04 July 2024; request received 24 July 2024; claimed amount $900. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1325", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region west, from 04 October 2024 onward.\n\nHelios Logistics | decision file 40174 | data export review | consolidated rule pack\n\nA2 changes the limit to $2,000 for role team lead, beginning 08 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nGoverning document POL-52 was issued Monday 15 January 2024. Covered classes are regional manager / employee / team lead / vendor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 40174: Yuki Silva, role=intern, region=east. Event date 27 August 2026; request received 03 October 2026; claimed amount $600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1326", "family": "intent", "state": "Incoming support request via email:\n\"Tracking for 18638 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1327", "family": "intent", "state": "Incoming support request via email:\n\"Want my money back for 28326\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1328", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region south, from 12 February 2024 onward.\n\nPinnacle Software | decision file 69120 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role team lead, beginning 20 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-90 was issued Sunday 09 April 2023. Covered classes are regional manager / employee / contractor / vendor / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 69120: Priya Tan, role=contractor, region=west. Event date 04 May 2025; request received 25 May 2025; claimed amount $3,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1329", "family": "policy", "state": "A2 changes the limit to $800 for role field technician, beginning 19 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region east, from 03 September 2024 onward.\n\nMeridian Bank | decision file 32115 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-55 was issued Monday 18 March 2024. Covered classes are regional manager / intern / team lead / contractor / field technician / vendor; other roles are outside scope.\n\nCASE 32115: Tobias Ames, role=intern, region=west. Event date 13 February 2026; request received 15 March 2026; claimed amount $800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1330", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya reports directly to Omar.\n- Elena is employed by Meridian Bank.\n- Bruno reports directly to Mei.\n- Omar reports directly to Bruno.\n- Bruno is employed by Cedar Retail Group.\n- Mei is employed by Pinnacle Software.\n- Leila is employed by Meridian Bank.\n- The headquarters of Pinnacle Software is in Leeds.\n- Tobias reports directly to Zoya.\n- Lucia is employed by Meridian Bank.\n- Lucia reports directly to Leila.\n- Elena reports directly to Lucia.\n- Leila reports directly to Dmitri.\n- Tobias is employed by Lattice Analytics.\n- Omar is employed by Vantage Air.\n- The headquarters of Lattice Analytics is in Cork.\n- The headquarters of Cedar Retail Group is in Porto.\n- The headquarters of Vantage Air is in Tallinn.\n- The headquarters of Meridian Bank is in Nagoya.\n- Zoya is employed by Cedar Retail Group.\n- Dmitri reports directly to Tobias.\n- Dmitri is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Tallinn", "2": "Ghent", "3": "Lyon"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1331", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region coastal, from 25 February 2024 onward.\n\nA2 changes the limit to $6,500 for role vendor, beginning 21 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-83 was issued Tuesday 05 September 2023. Covered classes are field technician / vendor / regional manager / contractor / employee; other roles are outside scope.\n\nBeacon Insurance | decision file 95641 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 95641: Felix Tan, role=team lead, region=south. Event date 04 May 2024; request received 10 June 2024; claimed amount $6,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1332", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document STD-87 was issued Monday 19 February 2024. Covered classes are contractor / employee / vendor / regional manager / intern / field technician; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region west, from 03 February 2025 onward.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 17 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 40588 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 40588: Dmitri Berg, role=employee, region=west. Event date 16 June 2026; request received 15 September 2026; claimed amount $1,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1333", "family": "intent", "state": "New travel ticket, customer message:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "reports lost baggage", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-1334", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Vantage Air is in Cork.\n- Mara is employed by Summit Energy.\n- The headquarters of Helios Logistics is in Oslo.\n- Elena reports directly to Leila.\n- Mateo is employed by Summit Energy.\n- Elena is employed by Helios Logistics.\n- The headquarters of Beacon Insurance is in Turku.\n- Mara reports directly to Mei.\n- Tessa reports directly to Zoya.\n- Kenji is employed by Beacon Insurance.\n- The headquarters of Summit Energy is in Valencia.\n- Tessa is employed by Summit Energy.\n- Lucia is employed by Vantage Air.\n- Leila reports directly to Kenji.\n- Leila is employed by Cobalt Health.\n- Zoya is employed by Cobalt Health.\n- Zoya reports directly to Elena.\n- Mateo reports directly to Mara.\n- Mei reports directly to Lucia.\n- The headquarters of Cobalt Health is in Lyon.\n- Lucia reports directly to Tessa.\n- Mei is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Oslo", "2": "Bergen", "3": "Porto"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1335", "family": "multihop", "state": "Corporate registry excerpt:\n- Mateo is employed by Beacon Insurance.\n- Hana reports directly to Felix.\n- The headquarters of Atlas Freight is in Cork.\n- Dmitri reports directly to Pablo.\n- Pablo is employed by Atlas Freight.\n- Priya reports directly to Hana.\n- Mateo reports directly to Dmitri.\n- Tobias is employed by Beacon Insurance.\n- Nadia is employed by Meridian Bank.\n- Aisha reports directly to Priya.\n- The headquarters of Meridian Bank is in Austin.\n- Priya is employed by Northwind Systems.\n- The headquarters of Northwind Systems is in Porto.\n- Dmitri is employed by Northwind Systems.\n- The headquarters of Pinnacle Software is in Porto.\n- Aisha is employed by Northwind Systems.\n- Felix reports directly to Nadia.\n- Hana is employed by Meridian Bank.\n- Tobias reports directly to Aisha.\n- The headquarters of Beacon Insurance is in Turku.\n- Nadia reports directly to Mateo.\n- Felix is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Lyon", "2": "Austin", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1336", "family": "intent", "state": "Incoming support request via email:\n\"Wrong address on order 94320, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1337", "family": "policy", "state": "Meridian Bank | decision file 72142 | data export review | consolidated rule pack\n\nA2 changes the limit to $9,500 for role contractor, beginning 24 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region north, from 14 December 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-77 was issued Wednesday 17 May 2023. Covered classes are intern / team lead / regional manager / employee / vendor / contractor; other roles are outside scope.\n\nCASE 72142: Stefan Ames, role=contractor, region=central. Event date 10 October 2025; request received 25 November 2025; claimed amount $3,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1338", "family": "intent", "state": "New travel ticket, customer message:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "books airfare", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1339", "family": "policy", "state": "Governing document MAN-22 was issued Wednesday 20 March 2024. Covered classes are vendor / field technician / contractor / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nSummit Energy | decision file 91676 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $1,300 for role intern, beginning 16 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region west, from 07 October 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 91676: Mara Berg, role=regional manager, region=east. Event date 27 November 2026; request received 02 February 2027; claimed amount $6,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1340", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $2,800 for role contractor, beginning 01 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document STD-50 was issued Saturday 18 November 2023. Covered classes are regional manager / intern / vendor / field technician / employee / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCedar Retail Group | decision file 76352 | data export review | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region west, from 16 May 2024 onward.\n\nCASE 76352: Ingrid Berg, role=contractor, region=coastal. Event date 29 August 2024; request received 19 September 2024; claimed amount $2,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1341", "family": "policy", "state": "A2 changes the limit to $4,200 for role field technician, beginning 02 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region west, from 21 September 2023 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nAtlas Freight | decision file 58406 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document STD-22 was issued Friday 24 February 2023. Covered classes are regional manager / contractor / intern / employee; other roles are outside scope.\n\nCASE 58406: Mara Berg, role=regional manager, region=north. Event date 17 June 2024; request received 20 July 2024; claimed amount $5,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1342", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "cancels a booking", "3": "reports lost baggage", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1343", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document STD-54 was issued Thursday 18 April 2024. Covered classes are field technician / intern / contractor / employee / team lead / vendor; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region west, from 01 August 2024 onward.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 21 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 23051 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 23051: Ravi Silva, role=team lead, region=east. Event date 08 September 2026; request received 21 September 2026; claimed amount $1,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1344", "family": "policy", "state": "Beacon Insurance | decision file 80714 | service credit | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region central, from 07 December 2024 onward.\n\nGoverning document MAN-91 was issued Tuesday 07 November 2023. Covered classes are field technician / regional manager / vendor / team lead; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role vendor, beginning 04 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 80714: Nadia Silva, role=employee, region=east. Event date 01 March 2026; request received 06 June 2026; claimed amount $7,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1345", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 01 January 2026; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-37 was issued Thursday 11 April 2024. Covered classes are field technician / regional manager / contractor / intern; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region west, from 10 April 2025 onward.\n\nCobalt Health | decision file 65230 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 65230: Lucia Berg, role=team lead, region=central. Event date 11 August 2026; request received 31 August 2026; claimed amount $699. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1346", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "books airfare", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1347", "family": "intent", "state": "New support ticket, customer message:\n\"Cancel my order 31292, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-1348", "family": "multihop", "state": "Corporate registry excerpt:\n- Kenji reports directly to Hana.\n- Pablo reports directly to Aisha.\n- Callum reports directly to Bruno.\n- Kenji is employed by Summit Energy.\n- Amara is employed by Northwind Systems.\n- Bruno is employed by Meridian Bank.\n- Hana is employed by Meridian Bank.\n- Amara reports directly to Jonas.\n- The headquarters of Lattice Analytics is in Nagoya.\n- Pablo is employed by Beacon Insurance.\n- The headquarters of Summit Energy is in Austin.\n- Callum is employed by Meridian Bank.\n- Bruno reports directly to Pablo.\n- Dmitri reports directly to Callum.\n- The headquarters of Northwind Systems is in Porto.\n- The headquarters of Meridian Bank is in Turku.\n- Jonas is employed by Meridian Bank.\n- Aisha reports directly to Kenji.\n- Jonas reports directly to Dmitri.\n- Aisha is employed by Meridian Bank.\n- Dmitri is employed by Summit Energy.\n- The headquarters of Beacon Insurance is in Turku.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Leeds", "2": "Turku", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1349", "family": "intent", "state": "Incoming travel request via email:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "reports lost baggage", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1350", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $2,200 for region central, from 23 March 2025 onward.\n\nA2 changes the limit to $6,500 for role team lead, beginning 10 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-58 was issued Tuesday 27 February 2024. Covered classes are team lead / regional manager / employee / vendor / intern; other roles are outside scope.\n\nSummit Energy | decision file 54837 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 54837: Stefan Novak, role=intern, region=central. Event date 12 November 2025; request received 15 December 2025; claimed amount $751. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1351", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role contractor, beginning 11 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 22386 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region north, from 13 February 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-96 was issued Friday 10 November 2023. Covered classes are employee / team lead / regional manager / vendor / field technician; other roles are outside scope.\n\nCASE 22386: Viktor Silva, role=contractor, region=central. Event date 04 December 2025; request received 03 March 2026; claimed amount $3,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1352", "family": "intent", "state": "A user sent this message to the support desk:\n\"67888 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants to cancel a placed order", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1353", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "books airfare", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-1354", "family": "intent", "state": "A user sent this message to the travel desk:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "asks flight status", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1355", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "books airfare", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1356", "family": "policy", "state": "A manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nVantage Air | decision file 47906 | service credit | consolidated rule pack\n\nA2 changes the limit to $800 for role team lead, beginning 02 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region central, from 19 September 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-87 was issued Thursday 16 November 2023. Covered classes are intern / team lead / contractor; other roles are outside scope.\n\nCASE 47906: Dmitri Ames, role=vendor, region=east. Event date 15 November 2026; request received 07 January 2027; claimed amount $5,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1357", "family": "policy", "state": "A manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 88057 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region south, from 05 May 2023 onward.\n\nA2 changes the limit to $14,000 for role contractor, beginning 27 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-13 was issued Sunday 15 January 2023. Covered classes are team lead / vendor / intern / employee / regional manager / contractor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 88057: Amara Ames, role=intern, region=south. Event date 18 October 2024; request received 01 December 2024; claimed amount $1,100. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1358", "family": "policy", "state": "Governing document STD-95 was issued Friday 12 January 2024. Covered classes are team lead / field technician / employee / regional manager / contractor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 16 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nBeacon Insurance | decision file 25311 | data export review | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region central, from 28 January 2025 onward.\n\nCASE 25311: Leila Ames, role=intern, region=east. Event date 09 April 2026; request received 30 May 2026; claimed amount $2,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1359", "family": "policy", "state": "Governing document POL-83 was issued Friday 10 February 2023. Covered classes are intern / vendor / regional manager / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role team lead, beginning 24 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 76609 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region south, from 14 February 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 76609: Yuki Berg, role=vendor, region=central. Event date 07 February 2025; request received 30 May 2025; claimed amount $1,749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1360", "family": "policy", "state": "Lattice Analytics | decision file 11759 | equipment warranty | consolidated rule pack\n\nGoverning document PROC-96 was issued Tuesday 05 December 2023. Covered classes are team lead / field technician / intern / contractor / vendor / regional manager; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role contractor, beginning 24 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region central, from 02 May 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nCASE 11759: Callum Tan, role=vendor, region=central. Event date 22 January 2025; request received 23 March 2025; claimed amount $2,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1361", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $2,000 for role intern, beginning 15 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region east, from 06 September 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 35490 | relocation assistance | consolidated rule pack\n\nGoverning document STD-72 was issued Tuesday 05 September 2023. Covered classes are intern / field technician / contractor; other roles are outside scope.\n\nCASE 35490: Stefan Tan, role=intern, region=west. Event date 08 December 2024; request received 15 January 2025; claimed amount $1,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1362", "family": "multihop", "state": "Corporate registry excerpt:\n- Jonas is employed by Pinnacle Software.\n- Priya reports directly to Aisha.\n- Zoya is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Oslo.\n- The headquarters of Cobalt Health is in Lyon.\n- Aisha reports directly to Mateo.\n- Mateo reports directly to Lucia.\n- The headquarters of Vantage Air is in Bergen.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Aisha is employed by Atlas Freight.\n- Zoya reports directly to Mei.\n- Sofia is employed by Cobalt Health.\n- Jonas reports directly to Priya.\n- Priya is employed by Pinnacle Software.\n- The headquarters of Helios Logistics is in Nagoya.\n- Ravi reports directly to Zoya.\n- Ravi is employed by Cobalt Health.\n- Mateo is employed by Atlas Freight.\n- Mei is employed by Helios Logistics.\n- Lucia reports directly to Sofia.\n- Mei reports directly to Jonas.\n- Lucia is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Lyon", "2": "Cork", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1363", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $3,200 for region south, from 30 November 2023 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role vendor, beginning 07 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 44212 | data export review | consolidated rule pack\n\nGoverning document STD-44 was issued Sunday 12 February 2023. Covered classes are employee / intern / regional manager / team lead / contractor / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 44212: Zoya Tan, role=employee, region=east. Event date 30 March 2024; request received 06 May 2024; claimed amount $1,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1364", "family": "policy", "state": "Vantage Air | decision file 34321 | service credit | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region south, from 18 February 2025 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role employee, beginning 08 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-34 was issued Thursday 28 March 2024. Covered classes are regional manager / team lead / vendor / field technician / employee / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 34321: Aisha Berg, role=contractor, region=central. Event date 14 August 2026; request received 20 September 2026; claimed amount $7,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1365", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region central, from 11 June 2024 onward.\n\nA2 changes the limit to $1,300 for role team lead, beginning 25 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-16 was issued Friday 15 September 2023. Covered classes are intern / employee / contractor / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nVantage Air | decision file 81808 | data export review | consolidated rule pack\n\nCASE 81808: Ravi Berg, role=vendor, region=south. Event date 30 September 2026; request received 28 December 2026; claimed amount $1,451. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1366", "family": "intent", "state": "A user sent this message to the support desk:\n\"Refund order 97788, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "reports an item arrived broken", "4": "wants a different size/color/variant", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1367", "family": "multihop", "state": "Corporate registry excerpt:\n- Ingrid reports directly to Priya.\n- Yuki reports directly to Elena.\n- Jonas reports directly to Aisha.\n- Kenji is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Tallinn.\n- Ingrid is employed by Atlas Freight.\n- The headquarters of Vantage Air is in Lyon.\n- Elena is employed by Atlas Freight.\n- Priya is employed by Cedar Retail Group.\n- Viktor reports directly to Yuki.\n- Aisha reports directly to Viktor.\n- Viktor is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Nagoya.\n- Jonas is employed by Atlas Freight.\n- The headquarters of Summit Energy is in Lyon.\n- Elena reports directly to Callum.\n- Kenji reports directly to Ingrid.\n- Callum is employed by Vantage Air.\n- Aisha is employed by Pinnacle Software.\n- Priya reports directly to Jonas.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Yuki is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Ghent", "2": "Bergen", "3": "Tallinn"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1368", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila is employed by Lattice Analytics.\n- Leila reports directly to Amara.\n- Stefan is employed by Ironwood Manufacturing.\n- The headquarters of Beacon Insurance is in Bergen.\n- Nadia reports directly to Stefan.\n- The headquarters of Cedar Retail Group is in Leeds.\n- Bruno is employed by Meridian Bank.\n- Hana is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- Omar reports directly to Aisha.\n- Nadia is employed by Lattice Analytics.\n- Amara is employed by Meridian Bank.\n- Hana reports directly to Felix.\n- Omar is employed by Lattice Analytics.\n- The headquarters of Lattice Analytics is in Ghent.\n- Aisha is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Nagoya.\n- Felix reports directly to Omar.\n- Aisha reports directly to Bruno.\n- Stefan reports directly to Hana.\n- Bruno reports directly to Leila.\n- Felix is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Turku", "2": "Ghent", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1369", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "books airfare", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1370", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Meridian Bank is in Tallinn.\n- Lucia reports directly to Leila.\n- The headquarters of Cobalt Health is in Turku.\n- Leila is employed by Beacon Insurance.\n- Zoya reports directly to Mei.\n- Sofia is employed by Cobalt Health.\n- Zoya is employed by Summit Energy.\n- Dmitri is employed by Cobalt Health.\n- Pablo is employed by Cobalt Health.\n- Leila reports directly to Nadia.\n- Sofia reports directly to Zoya.\n- Nadia reports directly to Sofia.\n- Tobias reports directly to Lucia.\n- The headquarters of Summit Energy is in Leeds.\n- Pablo reports directly to Dmitri.\n- Mei is employed by Beacon Insurance.\n- The headquarters of Beacon Insurance is in Porto.\n- Dmitri reports directly to Tobias.\n- The headquarters of Vantage Air is in Lyon.\n- Nadia is employed by Beacon Insurance.\n- Tobias is employed by Meridian Bank.\n- Lucia is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Ghent", "2": "Turku", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1371", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "asks flight status", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1372", "family": "multihop", "state": "Corporate registry excerpt:\n- Priya is employed by Summit Energy.\n- The headquarters of Vantage Air is in Leeds.\n- Elena is employed by Meridian Bank.\n- Mateo is employed by Northwind Systems.\n- Tessa is employed by Vantage Air.\n- Pablo is employed by Vantage Air.\n- Pablo reports directly to Elena.\n- Leila is employed by Meridian Bank.\n- The headquarters of Northwind Systems is in Bergen.\n- The headquarters of Summit Energy is in Austin.\n- The headquarters of Meridian Bank is in Austin.\n- Aisha is employed by Meridian Bank.\n- Elena reports directly to Leila.\n- Tessa reports directly to Yuki.\n- Yuki reports directly to Priya.\n- Priya reports directly to Pablo.\n- Leila reports directly to Mateo.\n- The headquarters of Cobalt Health is in Valencia.\n- Aisha reports directly to Ravi.\n- Yuki is employed by Meridian Bank.\n- Mateo reports directly to Aisha.\n- Ravi is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Ghent", "2": "Austin", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1373", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role contractor, beginning 03 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-52 was issued Friday 06 October 2023. Covered classes are field technician / employee / intern / contractor / regional manager; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $1,100 for region south, from 16 July 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nIronwood Manufacturing | decision file 95270 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 95270: Dmitri Tan, role=team lead, region=west. Event date 22 September 2024; request received 29 October 2024; claimed amount $1,649. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1374", "family": "intent", "state": "New travel ticket, customer message:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "books airfare", "3": "cancels a booking", "4": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-1375", "family": "intent", "state": "A user sent this message to the support desk:\n\"Swap order 46597 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1376", "family": "intent", "state": "A user sent this message to the support desk:\n\"I moved — update delivery for 74469\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "wants to cancel a placed order", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1377", "family": "policy", "state": "A2 changes the limit to $4,200 for role employee, beginning 14 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region east, from 15 December 2023 onward.\n\nVantage Air | decision file 91520 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-51 was issued Thursday 17 August 2023. Covered classes are field technician / intern / regional manager / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 91520: Leila Tan, role=employee, region=north. Event date 20 January 2025; request received 05 March 2025; claimed amount $3,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1378", "family": "intent", "state": "New travel ticket, customer message:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "books airfare", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1379", "family": "intent", "state": "A user sent this message to the support desk:\n\"68357 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant", "4": "asks for money back on a purchase", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-1380", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor is employed by Vantage Air.\n- Ingrid reports directly to Yuki.\n- Mei is employed by Beacon Insurance.\n- Leila reports directly to Viktor.\n- Yuki reports directly to Leila.\n- The headquarters of Northwind Systems is in Porto.\n- Yuki is employed by Vantage Air.\n- Jonas reports directly to Kenji.\n- The headquarters of Meridian Bank is in Ghent.\n- Sofia is employed by Meridian Bank.\n- Leila is employed by Meridian Bank.\n- Kenji is employed by Northwind Systems.\n- Ingrid is employed by Meridian Bank.\n- The headquarters of Beacon Insurance is in Turku.\n- The headquarters of Cobalt Health is in Cork.\n- Ravi is employed by Cobalt Health.\n- Jonas is employed by Beacon Insurance.\n- The headquarters of Vantage Air is in Nagoya.\n- Ravi reports directly to Ingrid.\n- Viktor reports directly to Sofia.\n- Mei reports directly to Ravi.\n- Sofia reports directly to Jonas.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Valencia", "2": "Bergen", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1381", "family": "policy", "state": "Governing document PROC-30 was issued Friday 15 March 2024. Covered classes are vendor / employee / contractor; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region central, from 20 December 2024 onward.\n\nA2 changes the limit to $800 for role contractor, beginning 29 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCobalt Health | decision file 48750 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 48750: Pablo Silva, role=intern, region=east. Event date 17 December 2026; request received 30 December 2026; claimed amount $700. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1382", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $7,500 for region coastal, from 06 August 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nBeacon Insurance | decision file 12579 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document PROC-37 was issued Thursday 09 November 2023. Covered classes are contractor / intern / employee / field technician / team lead; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role intern, beginning 04 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 12579: Elena Berg, role=employee, region=west. Event date 26 June 2026; request received 25 July 2026; claimed amount $7,651. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1383", "family": "intent", "state": "Incoming support request via email:\n\"Tracking for 45198 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "wants to cancel a placed order", "4": "wants a different size/color/variant", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1384", "family": "multihop", "state": "Corporate registry excerpt:\n- Bruno reports directly to Ravi.\n- Elena reports directly to Priya.\n- Ravi is employed by Atlas Freight.\n- Zoya reports directly to Mei.\n- Mei is employed by Cedar Retail Group.\n- Bruno is employed by Cedar Retail Group.\n- Amara reports directly to Hana.\n- The headquarters of Cedar Retail Group is in Austin.\n- The headquarters of Lattice Analytics is in Ghent.\n- Mei reports directly to Leila.\n- The headquarters of Atlas Freight is in Nagoya.\n- Priya reports directly to Amara.\n- The headquarters of Meridian Bank is in Turku.\n- Amara is employed by Meridian Bank.\n- Priya is employed by Lattice Analytics.\n- Zoya is employed by Beacon Insurance.\n- Elena is employed by Beacon Insurance.\n- The headquarters of Beacon Insurance is in Leeds.\n- Hana reports directly to Bruno.\n- Leila reports directly to Elena.\n- Hana is employed by Atlas Freight.\n- Leila is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Turku", "2": "Valencia", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1385", "family": "policy", "state": "Ironwood Manufacturing | decision file 54759 | service credit | consolidated rule pack\n\nGoverning document PROC-91 was issued Saturday 16 March 2024. Covered classes are field technician / regional manager / contractor / vendor; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region west, from 26 December 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $2,000 for role vendor, beginning 28 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 54759: Yuki Silva, role=contractor, region=coastal. Event date 24 March 2027; request received 14 May 2027; claimed amount $2,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1386", "family": "intent", "state": "New travel ticket, customer message:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "reports lost baggage", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1387", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 48092 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 21 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-70 was issued Sunday 28 May 2023. Covered classes are intern / vendor / field technician / contractor / employee / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region north, from 25 October 2023 onward.\n\nCASE 48092: Felix Novak, role=vendor, region=east. Event date 03 July 2026; request received 08 September 2026; claimed amount $15,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1388", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-70 was issued Thursday 11 January 2024. Covered classes are employee / regional manager / intern / vendor / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 14 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 60555 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region coastal, from 14 December 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 60555: Kenji Tan, role=field technician, region=coastal. Event date 16 May 2026; request received 30 June 2026; claimed amount $9,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1389", "family": "intent", "state": "A user sent this message to the support desk:\n\"Swap order 22753 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "asks for money back on a purchase", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1390", "family": "policy", "state": "Beacon Insurance | decision file 45742 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $14,000 for role employee, beginning 19 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region central, from 15 November 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-81 was issued Tuesday 27 February 2024. Covered classes are regional manager / field technician / employee / team lead / vendor; other roles are outside scope.\n\nCASE 45742: Leila Tan, role=contractor, region=east. Event date 02 February 2026; request received 11 February 2026; claimed amount $4,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1391", "family": "policy", "state": "Governing document MAN-94 was issued Sunday 26 November 2023. Covered classes are vendor / employee / field technician / intern / contractor; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region north, from 13 May 2024 onward.\n\nAtlas Freight | decision file 86311 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 01 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 86311: Felix Silva, role=contractor, region=coastal. Event date 24 November 2026; request received 07 January 2027; claimed amount $1,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1392", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar reports directly to Pablo.\n- Tessa is employed by Beacon Insurance.\n- Mara is employed by Beacon Insurance.\n- The headquarters of Northwind Systems is in Porto.\n- Dmitri is employed by Beacon Insurance.\n- Omar is employed by Cedar Retail Group.\n- Pablo is employed by Northwind Systems.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Mara reports directly to Tessa.\n- Dmitri reports directly to Kenji.\n- Tobias is employed by Beacon Insurance.\n- Stefan reports directly to Felix.\n- The headquarters of Pinnacle Software is in Lyon.\n- Tessa reports directly to Stefan.\n- Pablo reports directly to Dmitri.\n- Felix is employed by Northwind Systems.\n- Kenji reports directly to Mara.\n- Stefan is employed by Pinnacle Software.\n- Kenji is employed by Summit Energy.\n- Tobias reports directly to Omar.\n- The headquarters of Summit Energy is in Turku.\n- The headquarters of Cedar Retail Group is in Cork.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Lyon", "2": "Tallinn", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1393", "family": "multihop", "state": "Corporate registry excerpt:\n- Felix is employed by Pinnacle Software.\n- Bruno reports directly to Stefan.\n- Tessa is employed by Vantage Air.\n- Kenji reports directly to Callum.\n- Ingrid reports directly to Amara.\n- The headquarters of Cedar Retail Group is in Lyon.\n- The headquarters of Pinnacle Software is in Nagoya.\n- Amara is employed by Cobalt Health.\n- Ravi is employed by Ironwood Manufacturing.\n- Tessa reports directly to Bruno.\n- Stefan is employed by Cedar Retail Group.\n- Bruno is employed by Ironwood Manufacturing.\n- Stefan reports directly to Ravi.\n- Amara reports directly to Felix.\n- Ravi reports directly to Kenji.\n- The headquarters of Cobalt Health is in Bergen.\n- The headquarters of Vantage Air is in Austin.\n- Callum reports directly to Ingrid.\n- Kenji is employed by Cedar Retail Group.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- Ingrid is employed by Vantage Air.\n- Callum is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Cork", "2": "Bergen", "3": "Ghent"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1394", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $11,000 for region north, from 25 July 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nHelios Logistics | decision file 83003 | equipment warranty | consolidated rule pack\n\nGoverning document PROC-98 was issued Saturday 22 July 2023. Covered classes are team lead / intern / employee / contractor / regional manager / field technician; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $6,500 for role contractor, beginning 29 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCASE 83003: Hana Berg, role=employee, region=central. Event date 03 August 2025; request received 24 September 2025; claimed amount $10,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1395", "family": "intent", "state": "New support ticket, customer message:\n\"Want my money back for 96921\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "wants the delivery address updated", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1396", "family": "policy", "state": "A manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role contractor, beginning 29 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region central, from 03 November 2024 onward.\n\nGoverning document POL-32 was issued Sunday 21 January 2024. Covered classes are vendor / employee / team lead / regional manager; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCedar Retail Group | decision file 84996 | vendor onboarding | consolidated rule pack\n\nCASE 84996: Bruno Silva, role=team lead, region=south. Event date 06 May 2026; request received 06 June 2026; claimed amount $1,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1397", "family": "intent", "state": "A user sent this message to the support desk:\n\"Cancel my order 21016, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1398", "family": "policy", "state": "Governing document STD-57 was issued Tuesday 06 June 2023. Covered classes are team lead / vendor / contractor / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role field technician, beginning 17 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nVantage Air | decision file 91903 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region central, from 08 December 2023 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 91903: Kenji Novak, role=team lead, region=south. Event date 24 February 2026; request received 25 March 2026; claimed amount $899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1399", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document POL-65 was issued Monday 04 September 2023. Covered classes are intern / field technician / team lead / contractor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region south, from 19 March 2024 onward.\n\nA2 changes the limit to $14,000 for role contractor, beginning 28 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nAtlas Freight | decision file 37742 | relocation assistance | consolidated rule pack\n\nCASE 37742: Mateo Silva, role=team lead, region=central. Event date 08 December 2024; request received 15 March 2025; claimed amount $14,751. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1400", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "changes seat assignment", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1401", "family": "policy", "state": "Governing document MAN-47 was issued Saturday 23 December 2023. Covered classes are contractor / field technician / intern; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role team lead, beginning 06 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 85425 | service credit | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region north, from 18 December 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCASE 85425: Amara Tan, role=team lead, region=coastal. Event date 17 May 2026; request received 15 June 2026; claimed amount $5,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1402", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "changes seat assignment", "3": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1403", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $1,100 for region coastal, from 03 July 2023 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 24 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-89 was issued Sunday 12 February 2023. Covered classes are vendor / intern / regional manager / employee / team lead / field technician; other roles are outside scope.\n\nCobalt Health | decision file 53235 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 53235: Leila Okafor, role=team lead, region=central. Event date 04 February 2025; request received 20 March 2025; claimed amount $2,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1404", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "asks flight status", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1405", "family": "multihop", "state": "Corporate registry excerpt:\n- Yuki is employed by Lattice Analytics.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- Hana is employed by Vantage Air.\n- Sofia reports directly to Mateo.\n- Amara reports directly to Sofia.\n- The headquarters of Beacon Insurance is in Oslo.\n- Leila is employed by Ironwood Manufacturing.\n- Dmitri is employed by Beacon Insurance.\n- The headquarters of Pinnacle Software is in Ghent.\n- Dmitri reports directly to Amara.\n- The headquarters of Lattice Analytics is in Oslo.\n- Pablo reports directly to Hana.\n- Tobias reports directly to Yuki.\n- Sofia is employed by Beacon Insurance.\n- Yuki reports directly to Leila.\n- The headquarters of Vantage Air is in Valencia.\n- Amara is employed by Vantage Air.\n- Hana reports directly to Tobias.\n- Mateo is employed by Ironwood Manufacturing.\n- Tobias is employed by Lattice Analytics.\n- Pablo is employed by Beacon Insurance.\n- Leila reports directly to Dmitri.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Cork", "2": "Leeds", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1406", "family": "intent", "state": "A user sent this message to the support desk:\n\"Don't need the item anymore — cancel order 56006\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1407", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role intern, beginning 19 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region central, from 19 November 2024 onward.\n\nGoverning document MAN-34 was issued Thursday 18 January 2024. Covered classes are vendor / contractor / intern; other roles are outside scope.\n\nPinnacle Software | decision file 53484 | service credit | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 53484: Yuki Silva, role=contractor, region=south. Event date 19 August 2025; request received 09 September 2025; claimed amount $9,651. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1408", "family": "intent", "state": "Incoming support request via email:\n\"Please cancel order 89247 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "wants a different size/color/variant", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1409", "family": "policy", "state": "A manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-82 was issued Friday 05 April 2024. Covered classes are contractor / field technician / intern / team lead; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role vendor, beginning 24 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region east, from 02 February 2025 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 76074 | vendor onboarding | consolidated rule pack\n\nCASE 76074: Zoya Ames, role=field technician, region=north. Event date 07 November 2024; request received 25 February 2025; claimed amount $6,749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1410", "family": "multihop", "state": "Corporate registry excerpt:\n- Yuki reports directly to Elena.\n- Pablo reports directly to Jonas.\n- Ingrid is employed by Helios Logistics.\n- Tessa is employed by Cobalt Health.\n- Pablo is employed by Summit Energy.\n- The headquarters of Cobalt Health is in Ghent.\n- Jonas is employed by Cobalt Health.\n- Hana is employed by Northwind Systems.\n- Elena reports directly to Ingrid.\n- The headquarters of Summit Energy is in Valencia.\n- Mateo reports directly to Tessa.\n- Mateo is employed by Northwind Systems.\n- The headquarters of Helios Logistics is in Nagoya.\n- Ingrid reports directly to Pablo.\n- The headquarters of Northwind Systems is in Leeds.\n- The headquarters of Beacon Insurance is in Turku.\n- Tessa reports directly to Hana.\n- Hana reports directly to Yuki.\n- Elena is employed by Beacon Insurance.\n- Aisha is employed by Summit Energy.\n- Aisha reports directly to Mateo.\n- Yuki is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Ghent", "2": "Bergen", "3": "Valencia"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-1411", "family": "intent", "state": "A user sent this message to the support desk:\n\"Order 39331 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1412", "family": "intent", "state": "New support ticket, customer message:\n\"Please cancel order 36941 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1413", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nSummit Energy | decision file 46421 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region coastal, from 10 November 2023 onward.\n\nA2 changes the limit to $1,300 for role contractor, beginning 16 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-82 was issued Thursday 08 June 2023. Covered classes are contractor / field technician / vendor / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 46421: Bruno Silva, role=contractor, region=north. Event date 11 April 2025; request received 09 May 2025; claimed amount $2,649. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1414", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region central, from 30 July 2024 onward.\n\nPinnacle Software | decision file 46447 | service credit | consolidated rule pack\n\nA2 changes the limit to $800 for role intern, beginning 15 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document STD-67 was issued Tuesday 26 December 2023. Covered classes are intern / field technician / vendor; other roles are outside scope.\n\nCASE 46447: Ravi Silva, role=field technician, region=coastal. Event date 21 April 2025; request received 06 June 2025; claimed amount $11,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1415", "family": "policy", "state": "A2 changes the limit to $9,500 for role employee, beginning 19 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region south, from 25 July 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document PROC-14 was issued Friday 20 January 2023. Covered classes are contractor / field technician / team lead; other roles are outside scope.\n\nNorthwind Systems | decision file 32377 | vendor onboarding | consolidated rule pack\n\nCASE 32377: Leila Novak, role=intern, region=central. Event date 18 September 2024; request received 03 October 2024; claimed amount $9,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1416", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region south, from 25 March 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nPinnacle Software | decision file 93946 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document STD-48 was issued Saturday 22 April 2023. Covered classes are vendor / team lead / regional manager / contractor / field technician; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role contractor, beginning 07 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 93946: Sofia Okafor, role=contractor, region=north. Event date 02 April 2024; request received 24 April 2024; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1417", "family": "policy", "state": "A manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role team lead, beginning 10 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region north, from 26 March 2024 onward.\n\nLattice Analytics | decision file 57813 | service credit | consolidated rule pack\n\nGoverning document STD-28 was issued Thursday 01 June 2023. Covered classes are regional manager / field technician / contractor / employee / intern / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 57813: Pablo Okafor, role=team lead, region=south. Event date 15 January 2025; request received 02 March 2025; claimed amount $1,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1418", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Meridian Bank is in Lyon.\n- Ravi reports directly to Sofia.\n- Ravi is employed by Cedar Retail Group.\n- Sofia is employed by Lattice Analytics.\n- Kenji is employed by Cedar Retail Group.\n- Viktor reports directly to Ingrid.\n- The headquarters of Lattice Analytics is in Turku.\n- Aisha is employed by Pinnacle Software.\n- Priya is employed by Cedar Retail Group.\n- The headquarters of Summit Energy is in Nagoya.\n- Priya reports directly to Lucia.\n- The headquarters of Pinnacle Software is in Leeds.\n- Mei reports directly to Aisha.\n- The headquarters of Cedar Retail Group is in Turku.\n- Kenji reports directly to Priya.\n- Lucia is employed by Summit Energy.\n- Ingrid reports directly to Kenji.\n- Aisha reports directly to Viktor.\n- Mei is employed by Pinnacle Software.\n- Lucia reports directly to Ravi.\n- Viktor is employed by Lattice Analytics.\n- Ingrid is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Turku", "2": "Ghent", "3": "Austin"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1419", "family": "policy", "state": "A2 changes the limit to $2,000 for role contractor, beginning 16 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region east, from 08 December 2023 onward.\n\nGoverning document STD-32 was issued Thursday 31 August 2023. Covered classes are field technician / vendor / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 96196 | service credit | consolidated rule pack\n\nCASE 96196: Bruno Silva, role=field technician, region=east. Event date 30 April 2025; request received 29 May 2025; claimed amount $1,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1420", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-78 was issued Thursday 19 January 2023. Covered classes are field technician / team lead / contractor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region central, from 31 October 2023 onward.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 23 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nVantage Air | decision file 23177 | data export review | consolidated rule pack\n\nCASE 23177: Felix Silva, role=field technician, region=north. Event date 08 August 2024; request received 29 September 2024; claimed amount $5,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1421", "family": "multihop", "state": "Corporate registry excerpt:\n- Hana reports directly to Aisha.\n- Mara is employed by Lattice Analytics.\n- Mateo reports directly to Dmitri.\n- Stefan is employed by Vantage Air.\n- The headquarters of Northwind Systems is in Oslo.\n- The headquarters of Lattice Analytics is in Nagoya.\n- Aisha reports directly to Mateo.\n- The headquarters of Atlas Freight is in Lyon.\n- Dmitri is employed by Vantage Air.\n- Bruno reports directly to Jonas.\n- Jonas reports directly to Stefan.\n- Hana is employed by Lattice Analytics.\n- Amara is employed by Ironwood Manufacturing.\n- Amara reports directly to Hana.\n- Bruno is employed by Northwind Systems.\n- Aisha is employed by Atlas Freight.\n- Mateo is employed by Lattice Analytics.\n- Dmitri reports directly to Mara.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Mara reports directly to Bruno.\n- The headquarters of Vantage Air is in Porto.\n- Jonas is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Bergen", "2": "Cork", "3": "Tallinn"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1422", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $1,100 for region east, from 12 August 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 01 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-73 was issued Thursday 12 October 2023. Covered classes are contractor / field technician / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 43223 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 43223: Felix Novak, role=contractor, region=east. Event date 18 July 2026; request received 01 August 2026; claimed amount $2,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1423", "family": "intent", "state": "Incoming support request via email:\n\"Wrong address on order 10997, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "wants the delivery address updated", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1424", "family": "intent", "state": "A user sent this message to the travel desk:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "changes seat assignment", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1425", "family": "policy", "state": "A2 changes the limit to $9,500 for role intern, beginning 14 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nHelios Logistics | decision file 22472 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region west, from 18 February 2025 onward.\n\nGoverning document MAN-18 was issued Monday 04 March 2024. Covered classes are intern / team lead / contractor / regional manager / vendor / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 22472: Dmitri Tan, role=employee, region=south. Event date 28 April 2025; request received 19 June 2025; claimed amount $3,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1426", "family": "intent", "state": "Incoming travel request via email:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "changes seat assignment", "3": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1427", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "reports lost baggage", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1428", "family": "policy", "state": "Pinnacle Software | decision file 17355 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region east, from 11 May 2024 onward.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 09 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-81 was issued Sunday 30 July 2023. Covered classes are team lead / contractor / intern / regional manager / vendor; other roles are outside scope.\n\nCASE 17355: Kenji Tan, role=vendor, region=coastal. Event date 22 January 2024; request received 22 April 2024; claimed amount $2,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1429", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role intern, beginning 14 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document MAN-66 was issued Thursday 06 April 2023. Covered classes are field technician / vendor / employee; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region coastal, from 08 May 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nAtlas Freight | decision file 70205 | service credit | consolidated rule pack\n\nCASE 70205: Ingrid Ames, role=team lead, region=west. Event date 24 January 2026; request received 01 March 2026; claimed amount $2,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1430", "family": "policy", "state": "A2 changes the limit to $4,200 for role contractor, beginning 26 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 13949 | travel reimbursement | consolidated rule pack\n\nGoverning document MAN-91 was issued Friday 14 April 2023. Covered classes are employee / regional manager / team lead / contractor / intern / field technician; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region west, from 13 January 2024 onward.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 13949: Sofia Novak, role=intern, region=central. Event date 04 October 2025; request received 11 October 2025; claimed amount $4,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1431", "family": "policy", "state": "A2 changes the limit to $9,500 for role intern, beginning 04 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region coastal, from 22 July 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-51 was issued Thursday 22 February 2024. Covered classes are vendor / regional manager / contractor / field technician / intern / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nSummit Energy | decision file 81155 | equipment warranty | consolidated rule pack\n\nCASE 81155: Hana Berg, role=team lead, region=coastal. Event date 19 January 2025; request received 01 February 2025; claimed amount $9,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1432", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "books airfare", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1433", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-16 was issued Friday 26 May 2023. Covered classes are field technician / employee / regional manager; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 23 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 63907 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region west, from 19 April 2024 onward.\n\nCASE 63907: Nadia Ames, role=team lead, region=central. Event date 12 September 2024; request received 01 January 2025; claimed amount $1,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1434", "family": "intent", "state": "Incoming travel request via email:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "reports lost baggage", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1435", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor is employed by Beacon Insurance.\n- Bruno reports directly to Mara.\n- The headquarters of Summit Energy is in Ghent.\n- Stefan is employed by Cedar Retail Group.\n- Mara reports directly to Stefan.\n- The headquarters of Pinnacle Software is in Lyon.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Lucia reports directly to Tobias.\n- Mara is employed by Pinnacle Software.\n- Hana is employed by Beacon Insurance.\n- Viktor reports directly to Omar.\n- Nadia reports directly to Hana.\n- The headquarters of Beacon Insurance is in Valencia.\n- Lucia is employed by Cedar Retail Group.\n- Omar reports directly to Lucia.\n- Nadia is employed by Summit Energy.\n- Bruno is employed by Pinnacle Software.\n- Tobias reports directly to Bruno.\n- Stefan reports directly to Nadia.\n- The headquarters of Cobalt Health is in Valencia.\n- Tobias is employed by Cobalt Health.\n- Omar is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Leeds", "2": "Ghent", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-1436", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena is employed by Northwind Systems.\n- The headquarters of Cobalt Health is in Valencia.\n- Zoya is employed by Northwind Systems.\n- Pablo is employed by Northwind Systems.\n- Elena reports directly to Aisha.\n- Bruno is employed by Meridian Bank.\n- Bruno reports directly to Viktor.\n- Zoya reports directly to Yuki.\n- Viktor reports directly to Zoya.\n- Ingrid is employed by Cobalt Health.\n- Viktor is employed by Northwind Systems.\n- The headquarters of Meridian Bank is in Bergen.\n- Felix is employed by Meridian Bank.\n- Aisha is employed by Northwind Systems.\n- Felix reports directly to Ingrid.\n- Yuki reports directly to Pablo.\n- Pablo reports directly to Felix.\n- The headquarters of Helios Logistics is in Cork.\n- The headquarters of Northwind Systems is in Tallinn.\n- Yuki is employed by Meridian Bank.\n- The headquarters of Cedar Retail Group is in Lyon.\n- Ingrid reports directly to Elena.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Ghent", "2": "Tallinn", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1437", "family": "policy", "state": "A2 changes the limit to $800 for role employee, beginning 19 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region central, from 22 November 2024 onward.\n\nMeridian Bank | decision file 87343 | vendor onboarding | consolidated rule pack\n\nGoverning document STD-31 was issued Thursday 15 February 2024. Covered classes are vendor / employee / contractor / regional manager / intern; other roles are outside scope.\n\nCASE 87343: Elena Ames, role=vendor, region=east. Event date 26 December 2025; request received 16 January 2026; claimed amount $799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1438", "family": "intent", "state": "New support ticket, customer message:\n\"Want my money back for 15030\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1439", "family": "policy", "state": "Atlas Freight | decision file 88486 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region south, from 08 May 2024 onward.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document POL-62 was issued Tuesday 22 August 2023. Covered classes are vendor / intern / regional manager / field technician / employee; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role intern, beginning 13 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 88486: Ingrid Tan, role=field technician, region=east. Event date 17 May 2025; request received 14 September 2025; claimed amount $2,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1440", "family": "policy", "state": "Governing document STD-50 was issued Wednesday 02 August 2023. Covered classes are employee / regional manager / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region coastal, from 02 June 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role vendor, beginning 20 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nHelios Logistics | decision file 22891 | relocation assistance | consolidated rule pack\n\nCASE 22891: Dmitri Ames, role=employee, region=central. Event date 05 October 2025; request received 11 November 2025; claimed amount $800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1441", "family": "policy", "state": "Governing document PROC-76 was issued Monday 17 April 2023. Covered classes are contractor / employee / vendor / team lead / field technician / regional manager; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCedar Retail Group | decision file 83535 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region north, from 14 February 2024 onward.\n\nA2 changes the limit to $2,000 for role team lead, beginning 28 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 83535: Mara Novak, role=employee, region=south. Event date 30 May 2025; request received 30 June 2025; claimed amount $1,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1442", "family": "multihop", "state": "Corporate registry excerpt:\n- Kenji reports directly to Tobias.\n- Lucia is employed by Beacon Insurance.\n- Mara reports directly to Lucia.\n- The headquarters of Cobalt Health is in Bergen.\n- Kenji is employed by Lattice Analytics.\n- Stefan reports directly to Aisha.\n- Lucia reports directly to Kenji.\n- Mara is employed by Vantage Air.\n- Tessa is employed by Beacon Insurance.\n- Stefan is employed by Beacon Insurance.\n- Tessa reports directly to Ravi.\n- Aisha is employed by Vantage Air.\n- Ravi is employed by Lattice Analytics.\n- Tobias is employed by Beacon Insurance.\n- The headquarters of Lattice Analytics is in Porto.\n- The headquarters of Beacon Insurance is in Valencia.\n- The headquarters of Pinnacle Software is in Austin.\n- Tobias reports directly to Stefan.\n- Ravi reports directly to Bruno.\n- Bruno is employed by Lattice Analytics.\n- The headquarters of Vantage Air is in Leeds.\n- Aisha reports directly to Tessa.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Nagoya", "2": "Austin", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1443", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $1,300 for role contractor, beginning 27 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region coastal, from 07 January 2024 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document PROC-49 was issued Thursday 24 August 2023. Covered classes are field technician / vendor / regional manager / contractor; other roles are outside scope.\n\nVantage Air | decision file 60338 | relocation assistance | consolidated rule pack\n\nCASE 60338: Felix Berg, role=vendor, region=central. Event date 06 June 2026; request received 05 July 2026; claimed amount $3,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1444", "family": "policy", "state": "A2 changes the limit to $4,200 for role vendor, beginning 03 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region west, from 14 September 2024 onward.\n\nGoverning document PROC-56 was issued Friday 11 August 2023. Covered classes are employee / field technician / team lead / vendor; other roles are outside scope.\n\nSummit Energy | decision file 49339 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nCASE 49339: Dmitri Tan, role=regional manager, region=north. Event date 17 May 2024; request received 14 August 2024; claimed amount $700. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1445", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "cancels a booking", "3": "reports lost baggage", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1446", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nGoverning document POL-63 was issued Sunday 27 August 2023. Covered classes are employee / contractor / team lead / field technician; other roles are outside scope.\n\nMeridian Bank | decision file 11881 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region south, from 26 July 2024 onward.\n\nA2 changes the limit to $4,200 for role team lead, beginning 18 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 11881: Bruno Novak, role=employee, region=west. Event date 28 April 2024; request received 28 June 2024; claimed amount $4,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1447", "family": "intent", "state": "Incoming travel request via email:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "asks flight status", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1448", "family": "policy", "state": "Cedar Retail Group | decision file 95761 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role contractor, beginning 15 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document STD-70 was issued Monday 19 June 2023. Covered classes are contractor / employee / intern / field technician / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region west, from 08 December 2023 onward.\n\nCASE 95761: Sofia Ames, role=vendor, region=north. Event date 26 November 2024; request received 10 March 2025; claimed amount $1,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1449", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "reports lost baggage", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1450", "family": "policy", "state": "Governing document PROC-84 was issued Tuesday 18 April 2023. Covered classes are vendor / team lead / contractor / regional manager; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nMeridian Bank | decision file 81128 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role contractor, beginning 24 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region central, from 15 February 2024 onward.\n\nCASE 81128: Mara Okafor, role=team lead, region=coastal. Event date 04 April 2025; request received 19 April 2025; claimed amount $7,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1451", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Summit Energy is in Ghent.\n- Ravi is employed by Summit Energy.\n- Ingrid is employed by Summit Energy.\n- Ingrid reports directly to Felix.\n- Mateo is employed by Meridian Bank.\n- Mei reports directly to Sofia.\n- Jonas is employed by Summit Energy.\n- Felix reports directly to Jonas.\n- The headquarters of Meridian Bank is in Nagoya.\n- Ravi reports directly to Dmitri.\n- The headquarters of Cobalt Health is in Lyon.\n- The headquarters of Pinnacle Software is in Cork.\n- Lucia is employed by Pinnacle Software.\n- Felix is employed by Cedar Retail Group.\n- Sofia is employed by Meridian Bank.\n- Dmitri reports directly to Lucia.\n- Mei is employed by Cedar Retail Group.\n- Jonas reports directly to Ravi.\n- The headquarters of Cedar Retail Group is in Leeds.\n- Mateo reports directly to Ingrid.\n- Sofia reports directly to Mateo.\n- Dmitri is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Porto", "2": "Cork", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1452", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $5,000 for region central, from 19 April 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $800 for role intern, beginning 10 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-82 was issued Sunday 30 July 2023. Covered classes are team lead / intern / regional manager / vendor / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 81031 | equipment warranty | consolidated rule pack\n\nCASE 81031: Viktor Berg, role=team lead, region=east. Event date 30 April 2026; request received 21 May 2026; claimed amount $799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1453", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya reports directly to Yuki.\n- Kenji is employed by Lattice Analytics.\n- Mara reports directly to Kenji.\n- Mateo reports directly to Priya.\n- Felix reports directly to Zoya.\n- The headquarters of Helios Logistics is in Leeds.\n- The headquarters of Vantage Air is in Ghent.\n- The headquarters of Atlas Freight is in Cork.\n- Felix is employed by Atlas Freight.\n- Dmitri reports directly to Mara.\n- Yuki reports directly to Mateo.\n- The headquarters of Beacon Insurance is in Lyon.\n- Priya is employed by Lattice Analytics.\n- Kenji reports directly to Felix.\n- Zoya is employed by Lattice Analytics.\n- Yuki is employed by Atlas Freight.\n- Elena is employed by Vantage Air.\n- Mateo is employed by Beacon Insurance.\n- Dmitri is employed by Vantage Air.\n- Mara is employed by Lattice Analytics.\n- The headquarters of Lattice Analytics is in Valencia.\n- Elena reports directly to Dmitri.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Turku", "2": "Cork", "3": "Ghent"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1454", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cobalt Health is in Porto.\n- Priya is employed by Ironwood Manufacturing.\n- Aisha is employed by Cedar Retail Group.\n- Zoya is employed by Cobalt Health.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- Tessa is employed by Ironwood Manufacturing.\n- Zoya reports directly to Callum.\n- The headquarters of Atlas Freight is in Turku.\n- Tessa reports directly to Zoya.\n- The headquarters of Summit Energy is in Nagoya.\n- Priya reports directly to Sofia.\n- Aisha reports directly to Priya.\n- Stefan is employed by Cedar Retail Group.\n- Callum is employed by Ironwood Manufacturing.\n- The headquarters of Cedar Retail Group is in Porto.\n- Stefan reports directly to Felix.\n- Felix is employed by Cedar Retail Group.\n- Sofia is employed by Summit Energy.\n- Jonas is employed by Ironwood Manufacturing.\n- Jonas reports directly to Stefan.\n- Sofia reports directly to Jonas.\n- Callum reports directly to Aisha.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Zoya's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Lyon", "2": "Turku", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1455", "family": "policy", "state": "A manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nGoverning document STD-20 was issued Thursday 31 August 2023. Covered classes are field technician / intern / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nMeridian Bank | decision file 69247 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region south, from 04 December 2023 onward.\n\nA2 changes the limit to $2,800 for role team lead, beginning 14 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 69247: Callum Tan, role=contractor, region=east. Event date 19 February 2026; request received 05 May 2026; claimed amount $7,649. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1456", "family": "intent", "state": "A user sent this message to the support desk:\n\"Cancel my order 80053, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "reports an item arrived broken", "4": "wants a different size/color/variant", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1457", "family": "policy", "state": "A manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document POL-12 was issued Tuesday 12 September 2023. Covered classes are vendor / contractor / regional manager / field technician; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region south, from 16 May 2024 onward.\n\nCedar Retail Group | decision file 87723 | data export review | consolidated rule pack\n\nA2 changes the limit to $4,200 for role regional manager, beginning 03 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 87723: Hana Ames, role=field technician, region=west. Event date 12 May 2025; request received 03 July 2025; claimed amount $5,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1458", "family": "policy", "state": "A2 changes the limit to $9,500 for role employee, beginning 01 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region west, from 30 May 2024 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCobalt Health | decision file 91312 | data export review | consolidated rule pack\n\nGoverning document PROC-87 was issued Wednesday 21 June 2023. Covered classes are contractor / employee / regional manager; other roles are outside scope.\n\nCASE 91312: Hana Silva, role=intern, region=central. Event date 29 February 2024; request received 29 March 2024; claimed amount $2,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1459", "family": "multihop", "state": "Corporate registry excerpt:\n- Hana reports directly to Jonas.\n- Tessa is employed by Lattice Analytics.\n- Jonas reports directly to Pablo.\n- Ravi reports directly to Tessa.\n- Ravi is employed by Cobalt Health.\n- Mateo reports directly to Mei.\n- Zoya reports directly to Ravi.\n- Hana is employed by Cobalt Health.\n- The headquarters of Cedar Retail Group is in Austin.\n- The headquarters of Cobalt Health is in Porto.\n- Sofia is employed by Lattice Analytics.\n- Tessa reports directly to Hana.\n- The headquarters of Northwind Systems is in Tallinn.\n- The headquarters of Lattice Analytics is in Porto.\n- Pablo is employed by Ironwood Manufacturing.\n- Jonas is employed by Ironwood Manufacturing.\n- Mateo is employed by Lattice Analytics.\n- Sofia reports directly to Zoya.\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- Mei is employed by Ironwood Manufacturing.\n- Pablo reports directly to Mateo.\n- Zoya is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Tallinn", "2": "Leeds", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1460", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $2,200 for region central, from 01 February 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nGoverning document POL-65 was issued Saturday 23 September 2023. Covered classes are regional manager / vendor / intern / team lead; other roles are outside scope.\n\nLattice Analytics | decision file 28138 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $800 for role field technician, beginning 27 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 28138: Sofia Berg, role=vendor, region=east. Event date 27 April 2024; request received 10 June 2024; claimed amount $1,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1461", "family": "policy", "state": "Ironwood Manufacturing | decision file 94376 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region east, from 24 April 2025 onward.\n\nGoverning document POL-12 was issued Saturday 27 April 2024. Covered classes are team lead / field technician / contractor / vendor / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role contractor, beginning 15 January 2026; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 94376: Bruno Ames, role=intern, region=west. Event date 28 September 2025; request received 20 October 2025; claimed amount $900. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1462", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nAtlas Freight | decision file 46649 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region south, from 01 October 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-36 was issued Saturday 18 November 2023. Covered classes are contractor / employee / regional manager / team lead / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role field technician, beginning 28 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 46649: Sofia Ames, role=employee, region=central. Event date 21 August 2026; request received 19 November 2026; claimed amount $6,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1463", "family": "intent", "state": "A user sent this message to the travel desk:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "asks flight status", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1464", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-50 was issued Friday 15 September 2023. Covered classes are regional manager / team lead / field technician / contractor / intern / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region coastal, from 25 May 2024 onward.\n\nA2 changes the limit to $4,200 for role team lead, beginning 28 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 48758 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 48758: Leila Berg, role=employee, region=south. Event date 13 July 2024; request received 11 October 2024; claimed amount $4,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1465", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nHelios Logistics | decision file 93516 | data export review | consolidated rule pack\n\nGoverning document POL-64 was issued Tuesday 02 May 2023. Covered classes are employee / intern / contractor / regional manager; other roles are outside scope.\n\nA2 changes the limit to $800 for role contractor, beginning 19 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region central, from 06 March 2024 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 93516: Yuki Okafor, role=vendor, region=central. Event date 07 January 2025; request received 21 February 2025; claimed amount $1,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1466", "family": "intent", "state": "Incoming travel request via email:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "asks flight status", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1467", "family": "multihop", "state": "Corporate registry excerpt:\n- Aisha is employed by Helios Logistics.\n- The headquarters of Summit Energy is in Lyon.\n- Viktor is employed by Helios Logistics.\n- Zoya is employed by Summit Energy.\n- Kenji is employed by Ironwood Manufacturing.\n- The headquarters of Lattice Analytics is in Turku.\n- Viktor reports directly to Elena.\n- Tobias reports directly to Mateo.\n- The headquarters of Meridian Bank is in Nagoya.\n- Elena is employed by Summit Energy.\n- Hana reports directly to Viktor.\n- Tobias is employed by Lattice Analytics.\n- Priya reports directly to Kenji.\n- The headquarters of Helios Logistics is in Bergen.\n- Aisha reports directly to Tobias.\n- Kenji reports directly to Hana.\n- Mateo reports directly to Priya.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Mateo is employed by Ironwood Manufacturing.\n- Hana is employed by Ironwood Manufacturing.\n- Priya is employed by Summit Energy.\n- Elena reports directly to Zoya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Lyon", "2": "Tallinn", "3": "Leeds"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1468", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCedar Retail Group | decision file 24639 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $1,300 for role vendor, beginning 09 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-95 was issued Monday 20 February 2023. Covered classes are contractor / team lead / vendor / employee / intern / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region south, from 23 March 2024 onward.\n\nCASE 24639: Kenji Tan, role=vendor, region=coastal. Event date 15 April 2025; request received 14 May 2025; claimed amount $1,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1469", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong address on order 53129, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "asks where an existing order is", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1470", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-86 was issued Sunday 06 August 2023. Covered classes are regional manager / employee / field technician / vendor; other roles are outside scope.\n\nCedar Retail Group | decision file 13982 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role intern, beginning 06 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region coastal, from 12 November 2023 onward.\n\nCASE 13982: Stefan Novak, role=employee, region=east. Event date 07 August 2026; request received 29 August 2026; claimed amount $11,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1471", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $7,500 for region central, from 26 December 2024 onward.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCedar Retail Group | decision file 97907 | vendor onboarding | consolidated rule pack\n\nGoverning document MAN-55 was issued Tuesday 19 March 2024. Covered classes are contractor / vendor / employee / regional manager; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role field technician, beginning 16 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 97907: Ravi Tan, role=contractor, region=north. Event date 06 May 2026; request received 23 May 2026; claimed amount $7,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1472", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "books airfare", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1473", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document PROC-20 was issued Sunday 19 February 2023. Covered classes are field technician / intern / employee / regional manager / team lead; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region coastal, from 24 May 2023 onward.\n\nA2 changes the limit to $1,300 for role field technician, beginning 16 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nNorthwind Systems | decision file 75095 | relocation assistance | consolidated rule pack\n\nCASE 75095: Nadia Ames, role=vendor, region=east. Event date 24 May 2024; request received 15 June 2024; claimed amount $1,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1474", "family": "intent", "state": "Incoming travel request via email:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "reports lost baggage", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1475", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum is employed by Atlas Freight.\n- Callum reports directly to Yuki.\n- Lucia reports directly to Nadia.\n- Tobias reports directly to Lucia.\n- Yuki is employed by Pinnacle Software.\n- The headquarters of Atlas Freight is in Ghent.\n- Tobias is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Ghent.\n- Yuki reports directly to Ravi.\n- The headquarters of Cobalt Health is in Cork.\n- Zoya is employed by Cobalt Health.\n- Nadia reports directly to Zoya.\n- Mateo is employed by Meridian Bank.\n- Mara is employed by Meridian Bank.\n- Ravi is employed by Meridian Bank.\n- Mateo reports directly to Callum.\n- Lucia is employed by Northwind Systems.\n- The headquarters of Pinnacle Software is in Valencia.\n- The headquarters of Northwind Systems is in Turku.\n- Nadia is employed by Cobalt Health.\n- Ravi reports directly to Tobias.\n- Zoya reports directly to Mara.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Ghent", "2": "Valencia", "3": "Tallinn"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-1476", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "reports lost baggage", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1477", "family": "policy", "state": "A manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role contractor, beginning 25 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 15070 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region south, from 10 January 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-80 was issued Thursday 26 January 2023. Covered classes are regional manager / contractor / intern / vendor / team lead; other roles are outside scope.\n\nCASE 15070: Mara Berg, role=employee, region=south. Event date 06 March 2025; request received 12 May 2025; claimed amount $4,351. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1478", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "reports lost baggage", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-1479", "family": "intent", "state": "New travel ticket, customer message:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "changes seat assignment", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1480", "family": "policy", "state": "A manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 23 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-51 was issued Friday 22 December 2023. Covered classes are regional manager / intern / vendor; other roles are outside scope.\n\nCedar Retail Group | decision file 93840 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region coastal, from 01 July 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 93840: Jonas Tan, role=regional manager, region=central. Event date 03 February 2026; request received 05 May 2026; claimed amount $6,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1481", "family": "intent", "state": "A user sent this message to the support desk:\n\"Can i exchange 39625 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1482", "family": "intent", "state": "A user sent this message to the support desk:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "asks where an existing order is", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1483", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $1,600 for region south, from 27 November 2024 onward.\n\nGoverning document PROC-44 was issued Thursday 28 December 2023. Covered classes are team lead / contractor / vendor / regional manager / intern; other roles are outside scope.\n\nA2 changes the limit to $800 for role employee, beginning 14 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 30444 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 30444: Felix Silva, role=vendor, region=west. Event date 11 October 2025; request received 10 December 2025; claimed amount $801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1484", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $7,500 for region coastal, from 13 August 2023 onward.\n\nA2 changes the limit to $1,300 for role vendor, beginning 01 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-52 was issued Saturday 07 January 2023. Covered classes are employee / regional manager / team lead / vendor / field technician / intern; other roles are outside scope.\n\nAtlas Freight | decision file 51906 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCASE 51906: Aisha Okafor, role=intern, region=south. Event date 13 November 2023; request received 27 December 2023; claimed amount $7,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1485", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cedar Retail Group is in Valencia.\n- Sofia is employed by Ironwood Manufacturing.\n- Aisha reports directly to Lucia.\n- Nadia reports directly to Aisha.\n- Viktor is employed by Lattice Analytics.\n- Zoya reports directly to Dmitri.\n- Lucia reports directly to Zoya.\n- Jonas is employed by Summit Energy.\n- Sofia reports directly to Viktor.\n- Zoya is employed by Cobalt Health.\n- The headquarters of Lattice Analytics is in Oslo.\n- Dmitri reports directly to Jonas.\n- Jonas reports directly to Ravi.\n- Ravi reports directly to Sofia.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- Nadia is employed by Lattice Analytics.\n- Aisha is employed by Cedar Retail Group.\n- Dmitri is employed by Cedar Retail Group.\n- Lucia is employed by Cobalt Health.\n- The headquarters of Summit Energy is in Porto.\n- The headquarters of Cobalt Health is in Lyon.\n- Ravi is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Oslo", "2": "Bergen", "3": "Lyon"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1486", "family": "policy", "state": "Governing document MAN-16 was issued Monday 18 December 2023. Covered classes are regional manager / vendor / team lead / field technician / intern / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nNorthwind Systems | decision file 45144 | service credit | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region east, from 16 November 2024 onward.\n\nA2 changes the limit to $4,200 for role employee, beginning 17 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 45144: Hana Berg, role=team lead, region=south. Event date 01 January 2027; request received 31 March 2027; claimed amount $599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1487", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa is employed by Northwind Systems.\n- Ravi is employed by Cedar Retail Group.\n- Bruno reports directly to Tessa.\n- Callum reports directly to Ravi.\n- Bruno is employed by Helios Logistics.\n- Viktor is employed by Helios Logistics.\n- Yuki is employed by Cedar Retail Group.\n- Kenji is employed by Beacon Insurance.\n- Callum is employed by Beacon Insurance.\n- Viktor reports directly to Yuki.\n- Felix is employed by Cedar Retail Group.\n- Yuki reports directly to Felix.\n- Ravi reports directly to Kenji.\n- The headquarters of Helios Logistics is in Leeds.\n- Elena is employed by Northwind Systems.\n- Felix reports directly to Bruno.\n- Tessa reports directly to Callum.\n- The headquarters of Vantage Air is in Leeds.\n- The headquarters of Beacon Insurance is in Oslo.\n- Kenji reports directly to Elena.\n- The headquarters of Northwind Systems is in Ghent.\n- The headquarters of Cedar Retail Group is in Austin.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Austin", "2": "Leeds", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1488", "family": "policy", "state": "Cobalt Health | decision file 14512 | vendor onboarding | consolidated rule pack\n\nGoverning document MAN-63 was issued Monday 04 September 2023. Covered classes are vendor / team lead / field technician / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role contractor, beginning 01 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region north, from 18 July 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 14512: Ravi Silva, role=regional manager, region=east. Event date 22 August 2025; request received 11 September 2025; claimed amount $11,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1489", "family": "policy", "state": "A2 changes the limit to $2,000 for role team lead, beginning 23 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region south, from 04 July 2023 onward.\n\nIronwood Manufacturing | decision file 60539 | vendor onboarding | consolidated rule pack\n\nGoverning document POL-48 was issued Wednesday 22 March 2023. Covered classes are team lead / vendor / field technician / employee; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 60539: Tobias Berg, role=intern, region=east. Event date 22 January 2024; request received 26 February 2024; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1490", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nLattice Analytics | decision file 60740 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region coastal, from 14 July 2024 onward.\n\nA2 changes the limit to $6,500 for role team lead, beginning 08 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document STD-82 was issued Sunday 11 June 2023. Covered classes are regional manager / vendor / intern / employee; other roles are outside scope.\n\nCASE 60740: Mateo Okafor, role=employee, region=west. Event date 12 December 2024; request received 12 March 2025; claimed amount $5,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1491", "family": "policy", "state": "A2 changes the limit to $2,800 for role contractor, beginning 30 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-32 was issued Tuesday 05 March 2024. Covered classes are team lead / intern / field technician / contractor; other roles are outside scope.\n\nIronwood Manufacturing | decision file 11262 | service credit | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region west, from 04 October 2024 onward.\n\nCASE 11262: Hana Berg, role=intern, region=south. Event date 24 August 2026; request received 02 September 2026; claimed amount $2,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1492", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-58 was issued Thursday 25 May 2023. Covered classes are regional manager / contractor / employee / team lead / intern / field technician; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region north, from 30 March 2024 onward.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 03 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 19596 | data export review | consolidated rule pack\n\nCASE 19596: Kenji Silva, role=vendor, region=south. Event date 22 May 2025; request received 06 July 2025; claimed amount $1,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1493", "family": "intent", "state": "New support ticket, customer message:\n\"Don't need the item anymore — cancel order 63954\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-1494", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 65931 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1495", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document STD-89 was issued Saturday 13 April 2024. Covered classes are contractor / vendor / regional manager / field technician; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nBeacon Insurance | decision file 23334 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $14,000 for role field technician, beginning 04 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region north, from 26 July 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 23334: Felix Ames, role=employee, region=central. Event date 14 November 2024; request received 21 December 2024; claimed amount $1,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1496", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $5,000 for region west, from 03 April 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-45 was issued Thursday 28 December 2023. Covered classes are regional manager / vendor / employee / intern / field technician / team lead; other roles are outside scope.\n\nIronwood Manufacturing | decision file 10947 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $2,800 for role team lead, beginning 19 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 10947: Priya Berg, role=team lead, region=west. Event date 04 September 2025; request received 05 October 2025; claimed amount $8,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1497", "family": "intent", "state": "A user sent this message to the support desk:\n\"Can i exchange 73204 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "asks where an existing order is", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1498", "family": "intent", "state": "Incoming support request via email:\n\"Please cancel order 66062 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1499", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nNorthwind Systems | decision file 73976 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region south, from 28 April 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $1,300 for role contractor, beginning 25 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-11 was issued Thursday 07 December 2023. Covered classes are team lead / vendor / regional manager; other roles are outside scope.\n\nCASE 73976: Zoya Novak, role=contractor, region=north. Event date 21 October 2024; request received 27 November 2024; claimed amount $1,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1500", "family": "intent", "state": "Incoming support request via email:\n\"Swap order 24848 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "wants the delivery address updated", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1501", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-27 was issued Saturday 15 July 2023. Covered classes are employee / field technician / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region east, from 08 December 2023 onward.\n\nLattice Analytics | decision file 66491 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role intern, beginning 31 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCASE 66491: Mateo Berg, role=contractor, region=coastal. Event date 27 June 2026; request received 25 October 2026; claimed amount $799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1502", "family": "multihop", "state": "Corporate registry excerpt:\n- Priya reports directly to Omar.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Ravi reports directly to Priya.\n- Callum reports directly to Ravi.\n- Tessa is employed by Northwind Systems.\n- The headquarters of Beacon Insurance is in Tallinn.\n- The headquarters of Lattice Analytics is in Cork.\n- Callum is employed by Beacon Insurance.\n- Jonas reports directly to Pablo.\n- Pablo is employed by Ironwood Manufacturing.\n- Mara reports directly to Nadia.\n- Nadia reports directly to Tessa.\n- Nadia is employed by Lattice Analytics.\n- Mara is employed by Ironwood Manufacturing.\n- Ravi is employed by Beacon Insurance.\n- Jonas is employed by Ironwood Manufacturing.\n- Omar is employed by Northwind Systems.\n- Omar reports directly to Mara.\n- The headquarters of Northwind Systems is in Ghent.\n- Priya is employed by Beacon Insurance.\n- Pablo reports directly to Callum.\n- The headquarters of Pinnacle Software is in Tallinn.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Valencia", "2": "Austin", "3": "Porto"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1503", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region west, from 06 March 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role employee, beginning 10 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-82 was issued Tuesday 31 October 2023. Covered classes are intern / team lead / regional manager / field technician / contractor / vendor; other roles are outside scope.\n\nNorthwind Systems | decision file 36164 | service credit | consolidated rule pack\n\nCASE 36164: Mateo Silva, role=team lead, region=north. Event date 25 June 2026; request received 02 August 2026; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1504", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region east, from 11 October 2024 onward.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 20 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-46 was issued Tuesday 13 February 2024. Covered classes are field technician / team lead / vendor / intern / contractor / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 71130 | equipment warranty | consolidated rule pack\n\nCASE 71130: Bruno Tan, role=field technician, region=coastal. Event date 22 February 2026; request received 09 March 2026; claimed amount $599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1505", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region central, from 21 September 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nSummit Energy | decision file 43812 | service credit | consolidated rule pack\n\nA2 changes the limit to $6,500 for role regional manager, beginning 12 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-63 was issued Friday 07 April 2023. Covered classes are regional manager / team lead / vendor; other roles are outside scope.\n\nCASE 43812: Tessa Ames, role=regional manager, region=central. Event date 28 April 2026; request received 28 May 2026; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1506", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role vendor, beginning 04 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 27201 | data export review | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region south, from 27 October 2023 onward.\n\nGoverning document PROC-28 was issued Tuesday 07 February 2023. Covered classes are team lead / contractor / intern / field technician / regional manager; other roles are outside scope.\n\nCASE 27201: Leila Okafor, role=contractor, region=south. Event date 24 August 2024; request received 08 October 2024; claimed amount $1,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1507", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar reports directly to Dmitri.\n- The headquarters of Cedar Retail Group is in Austin.\n- The headquarters of Meridian Bank is in Nagoya.\n- Mei reports directly to Amara.\n- Amara reports directly to Zoya.\n- Kenji is employed by Cedar Retail Group.\n- Priya is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Leeds.\n- Bruno reports directly to Mei.\n- Dmitri is employed by Beacon Insurance.\n- Mei is employed by Meridian Bank.\n- Nadia reports directly to Omar.\n- The headquarters of Beacon Insurance is in Porto.\n- Zoya is employed by Cobalt Health.\n- The headquarters of Atlas Freight is in Cork.\n- Kenji reports directly to Priya.\n- Priya reports directly to Bruno.\n- Bruno is employed by Atlas Freight.\n- Zoya reports directly to Nadia.\n- Omar is employed by Beacon Insurance.\n- Nadia is employed by Atlas Freight.\n- Amara is employed by Cedar Retail Group.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Bergen", "2": "Valencia", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1508", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $11,000 for region north, from 14 February 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document PROC-10 was issued Saturday 24 June 2023. Covered classes are field technician / intern / employee / team lead / vendor / regional manager; other roles are outside scope.\n\nCobalt Health | decision file 71764 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role field technician, beginning 20 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 71764: Omar Okafor, role=field technician, region=coastal. Event date 01 November 2024; request received 22 November 2024; claimed amount $11,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1509", "family": "intent", "state": "A user sent this message to the support desk:\n\"The product broke — refund 14555 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order", "4": "reports an item arrived broken", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1510", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $3,200 for region west, from 25 August 2023 onward.\n\nA2 changes the limit to $9,500 for role intern, beginning 08 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 25290 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document MAN-26 was issued Sunday 12 March 2023. Covered classes are employee / vendor / contractor / intern; other roles are outside scope.\n\nCASE 25290: Sofia Novak, role=field technician, region=west. Event date 08 February 2025; request received 01 March 2025; claimed amount $10,249. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1511", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $14,000 for role contractor, beginning 09 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-16 was issued Saturday 10 June 2023. Covered classes are vendor / team lead / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nSummit Energy | decision file 72984 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region coastal, from 07 December 2023 onward.\n\nCASE 72984: Lucia Ames, role=vendor, region=east. Event date 24 June 2025; request received 08 August 2025; claimed amount $1,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1512", "family": "intent", "state": "Incoming travel request via email:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "cancels a booking", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1513", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $9,500 for role intern, beginning 18 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-23 was issued Monday 06 November 2023. Covered classes are field technician / team lead / vendor; other roles are outside scope.\n\nVantage Air | decision file 96357 | data export review | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region east, from 26 May 2024 onward.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCASE 96357: Kenji Ames, role=regional manager, region=central. Event date 02 August 2026; request received 15 November 2026; claimed amount $1,251. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1514", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $700 for region coastal, from 25 October 2023 onward.\n\nA2 changes the limit to $2,000 for role vendor, beginning 31 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 28041 | service credit | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-75 was issued Wednesday 26 July 2023. Covered classes are contractor / employee / regional manager / team lead / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nCASE 28041: Lucia Berg, role=field technician, region=north. Event date 12 May 2024; request received 31 August 2024; claimed amount $5,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1515", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Beacon Insurance is in Bergen.\n- Aisha is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Lyon.\n- Yuki reports directly to Kenji.\n- The headquarters of Cobalt Health is in Oslo.\n- Omar reports directly to Jonas.\n- Mateo reports directly to Zoya.\n- Jonas is employed by Beacon Insurance.\n- Zoya is employed by Cobalt Health.\n- The headquarters of Meridian Bank is in Ghent.\n- Dmitri is employed by Cobalt Health.\n- Jonas reports directly to Yuki.\n- The headquarters of Summit Energy is in Turku.\n- Mateo is employed by Summit Energy.\n- Dmitri reports directly to Aisha.\n- Kenji reports directly to Mara.\n- Mara reports directly to Mateo.\n- Yuki is employed by Beacon Insurance.\n- Kenji is employed by Atlas Freight.\n- Omar is employed by Cobalt Health.\n- Mara is employed by Atlas Freight.\n- Aisha reports directly to Omar.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Tallinn", "2": "Cork", "3": "Leeds"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1516", "family": "policy", "state": "Governing document MAN-32 was issued Monday 19 June 2023. Covered classes are team lead / employee / intern / vendor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region coastal, from 15 April 2024 onward.\n\nVantage Air | decision file 94323 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 14 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 94323: Mara Silva, role=contractor, region=east. Event date 15 June 2025; request received 29 August 2025; claimed amount $11,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1517", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region central, from 23 September 2024 onward.\n\nA2 changes the limit to $4,200 for role intern, beginning 09 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nVantage Air | decision file 22330 | data export review | consolidated rule pack\n\nGoverning document POL-83 was issued Sunday 21 April 2024. Covered classes are employee / team lead / vendor / contractor; other roles are outside scope.\n\nCASE 22330: Zoya Berg, role=contractor, region=coastal. Event date 15 February 2025; request received 02 March 2025; claimed amount $2,549. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1518", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena reports directly to Felix.\n- Ravi reports directly to Elena.\n- The headquarters of Vantage Air is in Ghent.\n- Elena is employed by Northwind Systems.\n- Tobias reports directly to Zoya.\n- Tessa reports directly to Ravi.\n- Bruno is employed by Summit Energy.\n- The headquarters of Summit Energy is in Valencia.\n- Zoya is employed by Atlas Freight.\n- Tobias is employed by Atlas Freight.\n- Felix is employed by Northwind Systems.\n- Ravi is employed by Atlas Freight.\n- Zoya reports directly to Aisha.\n- Bruno reports directly to Priya.\n- Aisha reports directly to Tessa.\n- The headquarters of Atlas Freight is in Oslo.\n- Priya is employed by Northwind Systems.\n- Aisha is employed by Meridian Bank.\n- The headquarters of Northwind Systems is in Porto.\n- Felix reports directly to Bruno.\n- Tessa is employed by Vantage Air.\n- The headquarters of Meridian Bank is in Turku.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Ghent", "2": "Valencia", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1519", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cedar Retail Group is in Valencia.\n- Priya reports directly to Pablo.\n- Elena reports directly to Priya.\n- Aisha reports directly to Omar.\n- Elena is employed by Lattice Analytics.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Ingrid is employed by Northwind Systems.\n- The headquarters of Lattice Analytics is in Cork.\n- Yuki reports directly to Ingrid.\n- Dmitri reports directly to Elena.\n- The headquarters of Northwind Systems is in Porto.\n- Aisha is employed by Northwind Systems.\n- Mara reports directly to Dmitri.\n- Pablo reports directly to Aisha.\n- Omar is employed by Lattice Analytics.\n- Mara is employed by Helios Logistics.\n- Priya is employed by Lattice Analytics.\n- Omar reports directly to Yuki.\n- The headquarters of Helios Logistics is in Porto.\n- Dmitri is employed by Northwind Systems.\n- Pablo is employed by Lattice Analytics.\n- Yuki is employed by Cedar Retail Group.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Lyon", "2": "Tallinn", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1520", "family": "policy", "state": "Governing document PROC-42 was issued Wednesday 27 December 2023. Covered classes are regional manager / employee / intern / vendor / contractor / field technician; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region central, from 08 July 2024 onward.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 89257 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role team lead, beginning 01 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 89257: Lucia Tan, role=contractor, region=east. Event date 16 October 2026; request received 16 December 2026; claimed amount $7,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1521", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region west, from 14 December 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 89188 | vendor onboarding | consolidated rule pack\n\nGoverning document POL-61 was issued Friday 30 June 2023. Covered classes are team lead / regional manager / vendor / field technician / intern; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role contractor, beginning 07 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 89188: Elena Novak, role=contractor, region=south. Event date 02 July 2025; request received 16 July 2025; claimed amount $849. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1522", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role intern, beginning 04 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region north, from 01 January 2024 onward.\n\nGoverning document POL-86 was issued Tuesday 21 February 2023. Covered classes are team lead / field technician / employee / vendor; other roles are outside scope.\n\nPinnacle Software | decision file 96930 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 96930: Aisha Silva, role=team lead, region=north. Event date 11 June 2024; request received 26 June 2024; claimed amount $1,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1523", "family": "multihop", "state": "Corporate registry excerpt:\n- Priya is employed by Ironwood Manufacturing.\n- Stefan is employed by Pinnacle Software.\n- The headquarters of Vantage Air is in Valencia.\n- Hana is employed by Beacon Insurance.\n- Elena is employed by Ironwood Manufacturing.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Tobias reports directly to Amara.\n- Leila reports directly to Stefan.\n- Jonas is employed by Atlas Freight.\n- Priya reports directly to Leila.\n- Elena reports directly to Tessa.\n- Hana reports directly to Tobias.\n- Tessa is employed by Beacon Insurance.\n- The headquarters of Beacon Insurance is in Turku.\n- Stefan reports directly to Hana.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Tessa reports directly to Priya.\n- Amara reports directly to Jonas.\n- Tobias is employed by Beacon Insurance.\n- The headquarters of Atlas Freight is in Bergen.\n- Leila is employed by Ironwood Manufacturing.\n- Amara is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Porto", "2": "Austin", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1524", "family": "policy", "state": "Governing document STD-73 was issued Thursday 15 February 2024. Covered classes are employee / intern / regional manager / field technician / vendor / team lead; other roles are outside scope.\n\nMeridian Bank | decision file 37065 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region north, from 07 January 2025 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $2,000 for role field technician, beginning 06 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 37065: Yuki Silva, role=regional manager, region=north. Event date 31 May 2026; request received 22 July 2026; claimed amount $2,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1525", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar is employed by Pinnacle Software.\n- Felix is employed by Atlas Freight.\n- Hana is employed by Atlas Freight.\n- Leila is employed by Cedar Retail Group.\n- Sofia is employed by Pinnacle Software.\n- Aisha reports directly to Leila.\n- Amara reports directly to Aisha.\n- The headquarters of Meridian Bank is in Ghent.\n- Mara reports directly to Sofia.\n- The headquarters of Atlas Freight is in Bergen.\n- The headquarters of Pinnacle Software is in Oslo.\n- Mara is employed by Pinnacle Software.\n- Leila reports directly to Omar.\n- The headquarters of Vantage Air is in Bergen.\n- Sofia reports directly to Hana.\n- Elena is employed by Atlas Freight.\n- Aisha is employed by Pinnacle Software.\n- Felix reports directly to Elena.\n- Elena reports directly to Mara.\n- Omar reports directly to Felix.\n- The headquarters of Cedar Retail Group is in Porto.\n- Amara is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Lyon", "2": "Bergen", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1526", "family": "policy", "state": "A2 changes the limit to $800 for role team lead, beginning 15 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 55515 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-82 was issued Thursday 21 March 2024. Covered classes are intern / employee / vendor / regional manager / contractor / field technician; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region central, from 05 March 2025 onward.\n\nCASE 55515: Sofia Okafor, role=regional manager, region=east. Event date 17 June 2026; request received 08 July 2026; claimed amount $701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1527", "family": "intent", "state": "Incoming travel request via email:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "cancels a booking", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1528", "family": "intent", "state": "A user sent this message to the support desk:\n\"Tracking for 55993 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "wants to cancel a placed order", "3": "asks where an existing order is", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1529", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa is employed by Vantage Air.\n- Tobias reports directly to Mei.\n- Mara is employed by Beacon Insurance.\n- Hana is employed by Beacon Insurance.\n- Mara reports directly to Amara.\n- Nadia is employed by Northwind Systems.\n- Tobias is employed by Beacon Insurance.\n- The headquarters of Vantage Air is in Lyon.\n- Tessa reports directly to Tobias.\n- The headquarters of Lattice Analytics is in Cork.\n- Zoya is employed by Northwind Systems.\n- Priya is employed by Summit Energy.\n- Zoya reports directly to Nadia.\n- Amara is employed by Vantage Air.\n- Mei is employed by Beacon Insurance.\n- The headquarters of Northwind Systems is in Cork.\n- Amara reports directly to Priya.\n- Nadia reports directly to Hana.\n- The headquarters of Summit Energy is in Nagoya.\n- Priya reports directly to Tessa.\n- The headquarters of Beacon Insurance is in Leeds.\n- Mei reports directly to Zoya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Nagoya", "2": "Austin", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1530", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum reports directly to Bruno.\n- Felix reports directly to Omar.\n- Callum is employed by Northwind Systems.\n- Elena is employed by Helios Logistics.\n- Viktor is employed by Helios Logistics.\n- The headquarters of Northwind Systems is in Valencia.\n- Kenji reports directly to Yuki.\n- Felix is employed by Meridian Bank.\n- Bruno is employed by Pinnacle Software.\n- The headquarters of Helios Logistics is in Nagoya.\n- Omar is employed by Ironwood Manufacturing.\n- Viktor reports directly to Sofia.\n- The headquarters of Pinnacle Software is in Oslo.\n- Sofia is employed by Northwind Systems.\n- Sofia reports directly to Elena.\n- Yuki is employed by Ironwood Manufacturing.\n- Omar reports directly to Kenji.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- Kenji is employed by Meridian Bank.\n- Yuki reports directly to Viktor.\n- The headquarters of Meridian Bank is in Leeds.\n- Bruno reports directly to Felix.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Porto", "2": "Lyon", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1531", "family": "policy", "state": "Meridian Bank | decision file 16269 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role employee, beginning 19 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document STD-28 was issued Saturday 24 February 2024. Covered classes are contractor / team lead / field technician / intern / regional manager / employee; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region central, from 23 March 2025 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 16269: Bruno Ames, role=vendor, region=coastal. Event date 25 August 2025; request received 24 September 2025; claimed amount $2,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1532", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa is employed by Ironwood Manufacturing.\n- Tessa reports directly to Amara.\n- Felix is employed by Summit Energy.\n- Amara reports directly to Felix.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- Amara is employed by Ironwood Manufacturing.\n- Stefan is employed by Cobalt Health.\n- Sofia reports directly to Yuki.\n- The headquarters of Cedar Retail Group is in Ghent.\n- Sofia is employed by Cobalt Health.\n- The headquarters of Lattice Analytics is in Leeds.\n- The headquarters of Cobalt Health is in Valencia.\n- Priya reports directly to Sofia.\n- Jonas reports directly to Priya.\n- Yuki reports directly to Stefan.\n- Bruno is employed by Lattice Analytics.\n- Yuki is employed by Ironwood Manufacturing.\n- Bruno reports directly to Jonas.\n- Priya is employed by Summit Energy.\n- The headquarters of Summit Energy is in Austin.\n- Stefan reports directly to Tessa.\n- Jonas is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Oslo", "2": "Lyon", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1533", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "reports lost baggage", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1534", "family": "policy", "state": "Governing document STD-66 was issued Thursday 18 May 2023. Covered classes are vendor / team lead / employee / field technician; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $1,300 for role field technician, beginning 27 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region east, from 13 May 2024 onward.\n\nNorthwind Systems | decision file 68680 | travel reimbursement | consolidated rule pack\n\nCASE 68680: Callum Okafor, role=contractor, region=central. Event date 03 February 2025; request received 04 May 2025; claimed amount $7,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1535", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region east, from 17 August 2024 onward.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 06 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 80193 | travel reimbursement | consolidated rule pack\n\nGoverning document STD-72 was issued Wednesday 03 April 2024. Covered classes are team lead / field technician / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 80193: Mara Okafor, role=intern, region=north. Event date 07 February 2027; request received 24 March 2027; claimed amount $3,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1536", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $11,000 for region central, from 03 April 2024 onward.\n\nMeridian Bank | decision file 88470 | relocation assistance | consolidated rule pack\n\nGoverning document MAN-13 was issued Thursday 01 June 2023. Covered classes are employee / contractor / team lead / regional manager; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role field technician, beginning 20 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 88470: Tessa Okafor, role=regional manager, region=central. Event date 09 June 2024; request received 08 July 2024; claimed amount $3,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1537", "family": "intent", "state": "New travel ticket, customer message:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "changes seat assignment", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1538", "family": "multihop", "state": "Corporate registry excerpt:\n- Mara reports directly to Priya.\n- Ravi reports directly to Leila.\n- Callum reports directly to Tobias.\n- Leila is employed by Vantage Air.\n- The headquarters of Pinnacle Software is in Bergen.\n- The headquarters of Cobalt Health is in Tallinn.\n- Stefan is employed by Pinnacle Software.\n- Tobias is employed by Atlas Freight.\n- Stefan reports directly to Ravi.\n- The headquarters of Vantage Air is in Cork.\n- Ravi is employed by Pinnacle Software.\n- Bruno reports directly to Callum.\n- Leila reports directly to Mara.\n- Mara is employed by Pinnacle Software.\n- The headquarters of Atlas Freight is in Austin.\n- Mei is employed by Vantage Air.\n- Bruno is employed by Cobalt Health.\n- Priya is employed by Meridian Bank.\n- Mei reports directly to Stefan.\n- Tobias reports directly to Mei.\n- The headquarters of Meridian Bank is in Bergen.\n- Callum is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Turku", "2": "Ghent", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1539", "family": "policy", "state": "Governing document STD-96 was issued Thursday 16 November 2023. Covered classes are field technician / vendor / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region coastal, from 10 November 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $1,300 for role team lead, beginning 17 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nVantage Air | decision file 45636 | relocation assistance | consolidated rule pack\n\nCASE 45636: Jonas Okafor, role=field technician, region=central. Event date 12 October 2026; request received 16 November 2026; claimed amount $2,051. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1540", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nHelios Logistics | decision file 36721 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region south, from 18 July 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role employee, beginning 04 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document PROC-95 was issued Thursday 23 March 2023. Covered classes are vendor / regional manager / intern / contractor / employee; other roles are outside scope.\n\nCASE 36721: Callum Novak, role=regional manager, region=north. Event date 11 November 2023; request received 09 February 2024; claimed amount $6,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1541", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei reports directly to Dmitri.\n- Hana is employed by Atlas Freight.\n- Zoya is employed by Northwind Systems.\n- The headquarters of Cedar Retail Group is in Ghent.\n- Nadia reports directly to Hana.\n- Kenji reports directly to Mei.\n- Kenji is employed by Atlas Freight.\n- Tobias is employed by Northwind Systems.\n- The headquarters of Northwind Systems is in Oslo.\n- Elena is employed by Northwind Systems.\n- The headquarters of Meridian Bank is in Lyon.\n- Ravi is employed by Cedar Retail Group.\n- Tobias reports directly to Elena.\n- Dmitri reports directly to Ravi.\n- The headquarters of Atlas Freight is in Leeds.\n- Dmitri is employed by Atlas Freight.\n- The headquarters of Summit Energy is in Cork.\n- Nadia is employed by Cedar Retail Group.\n- Mei is employed by Cedar Retail Group.\n- Zoya reports directly to Nadia.\n- Ravi reports directly to Zoya.\n- Elena reports directly to Kenji.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Lyon", "2": "Leeds", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1542", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nGoverning document MAN-14 was issued Tuesday 09 January 2024. Covered classes are intern / field technician / regional manager / contractor / employee; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region east, from 28 September 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nHelios Logistics | decision file 87927 | data export review | consolidated rule pack\n\nA2 changes the limit to $6,500 for role employee, beginning 17 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 87927: Felix Novak, role=intern, region=east. Event date 27 March 2025; request received 26 April 2025; claimed amount $2,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1543", "family": "policy", "state": "A2 changes the limit to $14,000 for role intern, beginning 26 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 61610 | relocation assistance | consolidated rule pack\n\nGoverning document MAN-58 was issued Friday 03 March 2023. Covered classes are vendor / team lead / contractor / employee / field technician / regional manager; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region north, from 27 September 2023 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 61610: Priya Tan, role=intern, region=west. Event date 29 August 2024; request received 04 October 2024; claimed amount $1,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1544", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 81591 | data export review | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region central, from 10 September 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $800 for role team lead, beginning 08 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-81 was issued Wednesday 03 January 2024. Covered classes are vendor / team lead / employee / regional manager / intern; other roles are outside scope.\n\nCASE 81591: Nadia Tan, role=contractor, region=central. Event date 23 December 2024; request received 05 February 2025; claimed amount $1,100. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1545", "family": "policy", "state": "A manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region central, from 25 January 2024 onward.\n\nGoverning document PROC-62 was issued Friday 28 July 2023. Covered classes are intern / vendor / contractor / employee / regional manager; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $6,500 for role vendor, beginning 21 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 68321 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 68321: Amara Berg, role=intern, region=west. Event date 09 December 2025; request received 16 March 2026; claimed amount $1,899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1546", "family": "policy", "state": "Governing document STD-38 was issued Friday 03 May 2024. Covered classes are regional manager / employee / intern / field technician / contractor / vendor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nHelios Logistics | decision file 21651 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region east, from 07 February 2025 onward.\n\nA2 changes the limit to $2,000 for role employee, beginning 07 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 21651: Omar Silva, role=contractor, region=central. Event date 26 May 2025; request received 18 July 2025; claimed amount $2,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1547", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $1,100 for region west, from 10 June 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document PROC-44 was issued Saturday 04 November 2023. Covered classes are employee / regional manager / intern / vendor / team lead / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role vendor, beginning 25 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 71657 | relocation assistance | consolidated rule pack\n\nCASE 71657: Nadia Okafor, role=regional manager, region=east. Event date 23 April 2025; request received 21 May 2025; claimed amount $799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1548", "family": "policy", "state": "Governing document MAN-75 was issued Tuesday 26 March 2024. Covered classes are intern / regional manager / employee / contractor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region east, from 28 September 2024 onward.\n\nMeridian Bank | decision file 38175 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $1,300 for role regional manager, beginning 04 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 38175: Viktor Ames, role=field technician, region=east. Event date 23 March 2027; request received 29 April 2027; claimed amount $7,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1549", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $2,200 for region south, from 15 January 2024 onward.\n\nBeacon Insurance | decision file 91477 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-65 was issued Wednesday 10 May 2023. Covered classes are intern / regional manager / field technician / contractor / team lead / vendor; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role field technician, beginning 15 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 91477: Dmitri Berg, role=regional manager, region=north. Event date 09 December 2025; request received 07 February 2026; claimed amount $900. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1550", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region south, from 14 July 2024 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nPinnacle Software | decision file 61626 | relocation assistance | consolidated rule pack\n\nGoverning document STD-23 was issued Tuesday 20 June 2023. Covered classes are employee / contractor / field technician / vendor / team lead / intern; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role vendor, beginning 15 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 61626: Sofia Tan, role=employee, region=east. Event date 03 March 2025; request received 17 April 2025; claimed amount $4,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1551", "family": "policy", "state": "Governing document POL-93 was issued Sunday 03 December 2023. Covered classes are regional manager / employee / field technician / intern / team lead / vendor; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nLattice Analytics | decision file 78924 | service credit | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region coastal, from 17 August 2024 onward.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role vendor, beginning 04 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 78924: Kenji Ames, role=team lead, region=central. Event date 04 June 2025; request received 07 July 2025; claimed amount $2,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1552", "family": "multihop", "state": "Corporate registry excerpt:\n- Yuki is employed by Atlas Freight.\n- Bruno is employed by Summit Energy.\n- Mei is employed by Lattice Analytics.\n- The headquarters of Vantage Air is in Cork.\n- Hana is employed by Helios Logistics.\n- Nadia reports directly to Ingrid.\n- Amara is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Ghent.\n- The headquarters of Atlas Freight is in Nagoya.\n- Zoya is employed by Lattice Analytics.\n- Hana reports directly to Zoya.\n- Amara reports directly to Pablo.\n- Ingrid is employed by Lattice Analytics.\n- Pablo is employed by Lattice Analytics.\n- Yuki reports directly to Bruno.\n- Ingrid reports directly to Yuki.\n- The headquarters of Summit Energy is in Porto.\n- Nadia is employed by Summit Energy.\n- Zoya reports directly to Nadia.\n- Pablo reports directly to Hana.\n- The headquarters of Lattice Analytics is in Turku.\n- Mei reports directly to Amara.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Austin", "2": "Bergen", "3": "Ghent"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1553", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $5,000 for region south, from 26 July 2024 onward.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-10 was issued Tuesday 09 April 2024. Covered classes are team lead / contractor / regional manager / employee / vendor; other roles are outside scope.\n\nNorthwind Systems | decision file 36566 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 15 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 36566: Amara Silva, role=contractor, region=south. Event date 24 October 2025; request received 22 January 2026; claimed amount $5,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1554", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $700 for region west, from 14 November 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role intern, beginning 19 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 75937 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-98 was issued Saturday 13 April 2024. Covered classes are vendor / field technician / regional manager; other roles are outside scope.\n\nCASE 75937: Jonas Berg, role=vendor, region=west. Event date 24 March 2026; request received 21 June 2026; claimed amount $800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1555", "family": "policy", "state": "A2 changes the limit to $2,000 for role employee, beginning 21 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region west, from 16 February 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nLattice Analytics | decision file 90911 | data export review | consolidated rule pack\n\nGoverning document PROC-90 was issued Friday 20 January 2023. Covered classes are field technician / vendor / team lead / intern; other roles are outside scope.\n\nCASE 90911: Dmitri Berg, role=regional manager, region=coastal. Event date 21 November 2024; request received 04 February 2025; claimed amount $1,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1556", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document MAN-82 was issued Tuesday 06 June 2023. Covered classes are intern / field technician / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role field technician, beginning 28 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region central, from 14 October 2023 onward.\n\nNorthwind Systems | decision file 46347 | equipment warranty | consolidated rule pack\n\nCASE 46347: Elena Berg, role=intern, region=west. Event date 07 July 2025; request received 12 September 2025; claimed amount $899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1557", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region coastal, from 24 February 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 91412 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $2,800 for role intern, beginning 19 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-12 was issued Wednesday 29 March 2023. Covered classes are contractor / vendor / intern; other roles are outside scope.\n\nCASE 91412: Omar Okafor, role=regional manager, region=central. Event date 20 December 2024; request received 12 January 2025; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1558", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "changes seat assignment", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1559", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong color sent on 25279 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "wants a different size/color/variant", "4": "asks where an existing order is", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-1560", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "books airfare", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1561", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-22 was issued Friday 01 March 2024. Covered classes are intern / employee / team lead / field technician; other roles are outside scope.\n\nBeacon Insurance | decision file 53623 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region east, from 19 December 2024 onward.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 10 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 53623: Omar Tan, role=team lead, region=central. Event date 23 February 2025; request received 27 February 2025; claimed amount $2,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1562", "family": "intent", "state": "A user sent this message to the support desk:\n\"Status on my shipment 58590 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "asks for money back on a purchase", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1563", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role team lead, beginning 19 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-78 was issued Monday 06 November 2023. Covered classes are intern / vendor / contractor; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region west, from 12 May 2024 onward.\n\nCedar Retail Group | decision file 39288 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 39288: Sofia Berg, role=team lead, region=central. Event date 02 July 2024; request received 24 July 2024; claimed amount $2,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1564", "family": "intent", "state": "New travel ticket, customer message:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "asks flight status", "3": "books airfare", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1565", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nHelios Logistics | decision file 54134 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $1,300 for role team lead, beginning 18 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region east, from 05 July 2024 onward.\n\nGoverning document POL-26 was issued Sunday 22 October 2023. Covered classes are regional manager / field technician / intern / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 54134: Mateo Novak, role=field technician, region=south. Event date 26 December 2026; request received 10 January 2027; claimed amount $2,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1566", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role employee, beginning 07 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 24863 | data export review | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region east, from 23 April 2024 onward.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nGoverning document STD-67 was issued Sunday 24 September 2023. Covered classes are team lead / vendor / employee / contractor / regional manager; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 24863: Lucia Ames, role=field technician, region=north. Event date 24 September 2026; request received 22 November 2026; claimed amount $11,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1567", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role field technician, beginning 07 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-98 was issued Friday 28 April 2023. Covered classes are team lead / vendor / regional manager / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region south, from 14 May 2024 onward.\n\nLattice Analytics | decision file 15803 | travel reimbursement | consolidated rule pack\n\nCASE 15803: Stefan Tan, role=team lead, region=east. Event date 04 May 2024; request received 18 June 2024; claimed amount $1,951. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1568", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $7,500 for region east, from 16 September 2023 onward.\n\nMeridian Bank | decision file 51013 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role field technician, beginning 02 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document STD-16 was issued Thursday 09 February 2023. Covered classes are employee / contractor / field technician / team lead / vendor / regional manager; other roles are outside scope.\n\nCASE 51013: Viktor Novak, role=regional manager, region=east. Event date 28 March 2024; request received 27 July 2024; claimed amount $2,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1569", "family": "policy", "state": "A2 changes the limit to $800 for role contractor, beginning 19 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-64 was issued Saturday 15 July 2023. Covered classes are intern / employee / team lead; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region coastal, from 11 May 2024 onward.\n\nCedar Retail Group | decision file 13464 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 13464: Mateo Okafor, role=contractor, region=east. Event date 25 October 2024; request received 31 December 2024; claimed amount $801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1570", "family": "multihop", "state": "Corporate registry excerpt:\n- Bruno is employed by Lattice Analytics.\n- Viktor reports directly to Mei.\n- Dmitri reports directly to Amara.\n- The headquarters of Lattice Analytics is in Ghent.\n- Hana is employed by Lattice Analytics.\n- Hana reports directly to Yuki.\n- Leila is employed by Summit Energy.\n- Yuki reports directly to Viktor.\n- Mei is employed by Pinnacle Software.\n- The headquarters of Northwind Systems is in Cork.\n- The headquarters of Cobalt Health is in Porto.\n- Yuki is employed by Pinnacle Software.\n- Dmitri is employed by Pinnacle Software.\n- The headquarters of Summit Energy is in Leeds.\n- Bruno reports directly to Elena.\n- Leila reports directly to Hana.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Viktor is employed by Northwind Systems.\n- Elena reports directly to Dmitri.\n- Amara is employed by Pinnacle Software.\n- Elena is employed by Pinnacle Software.\n- Mei reports directly to Bruno.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Tallinn", "2": "Ghent", "3": "Porto"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1571", "family": "policy", "state": "A2 changes the limit to $6,500 for role regional manager, beginning 09 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nMeridian Bank | decision file 29261 | travel reimbursement | consolidated rule pack\n\nGoverning document MAN-74 was issued Wednesday 20 September 2023. Covered classes are vendor / employee / contractor; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region west, from 23 October 2024 onward.\n\nCASE 29261: Ravi Okafor, role=vendor, region=west. Event date 30 March 2026; request received 20 April 2026; claimed amount $9,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1572", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar is employed by Lattice Analytics.\n- Mateo reports directly to Pablo.\n- Ingrid is employed by Lattice Analytics.\n- Yuki is employed by Pinnacle Software.\n- The headquarters of Summit Energy is in Ghent.\n- Amara reports directly to Yuki.\n- Pablo is employed by Beacon Insurance.\n- Hana reports directly to Mateo.\n- Yuki reports directly to Hana.\n- The headquarters of Beacon Insurance is in Austin.\n- Kenji is employed by Pinnacle Software.\n- Mateo is employed by Beacon Insurance.\n- Aisha is employed by Beacon Insurance.\n- The headquarters of Lattice Analytics is in Valencia.\n- Pablo reports directly to Omar.\n- The headquarters of Cobalt Health is in Bergen.\n- Aisha reports directly to Amara.\n- Hana is employed by Summit Energy.\n- Omar reports directly to Kenji.\n- The headquarters of Pinnacle Software is in Cork.\n- Amara is employed by Lattice Analytics.\n- Kenji reports directly to Ingrid.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Nagoya", "2": "Turku", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1573", "family": "policy", "state": "Pinnacle Software | decision file 80939 | data export review | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $6,500 for role team lead, beginning 05 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region south, from 23 December 2023 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document POL-90 was issued Thursday 22 June 2023. Covered classes are team lead / regional manager / employee / field technician; other roles are outside scope.\n\nCASE 80939: Tessa Novak, role=regional manager, region=south. Event date 19 July 2024; request received 22 July 2024; claimed amount $6,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1574", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "reports lost baggage", "3": "books airfare", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1575", "family": "policy", "state": "Summit Energy | decision file 85284 | data export review | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-67 was issued Tuesday 20 February 2024. Covered classes are employee / team lead / contractor / vendor / intern / regional manager; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $2,000 for role team lead, beginning 05 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region coastal, from 05 February 2025 onward.\n\nCASE 85284: Omar Okafor, role=contractor, region=north. Event date 23 February 2026; request received 02 April 2026; claimed amount $1,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1576", "family": "policy", "state": "Summit Energy | decision file 91748 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document PROC-64 was issued Saturday 13 January 2024. Covered classes are team lead / contractor / employee / field technician / regional manager / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role vendor, beginning 13 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region north, from 04 July 2024 onward.\n\nCASE 91748: Amara Silva, role=employee, region=south. Event date 04 December 2024; request received 17 December 2024; claimed amount $2,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1577", "family": "intent", "state": "Incoming support request via email:\n\"56122 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1578", "family": "policy", "state": "Summit Energy | decision file 82810 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nGoverning document STD-61 was issued Thursday 16 November 2023. Covered classes are employee / team lead / vendor / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region north, from 01 March 2024 onward.\n\nA2 changes the limit to $2,800 for role contractor, beginning 09 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 82810: Felix Ames, role=vendor, region=west. Event date 11 February 2026; request received 13 April 2026; claimed amount $1,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1579", "family": "policy", "state": "A2 changes the limit to $9,500 for role field technician, beginning 20 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region north, from 14 August 2024 onward.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nCobalt Health | decision file 98947 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-90 was issued Thursday 07 September 2023. Covered classes are vendor / employee / contractor; other roles are outside scope.\n\nCASE 98947: Bruno Ames, role=vendor, region=west. Event date 04 October 2026; request received 03 December 2026; claimed amount $7,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1580", "family": "policy", "state": "A manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nGoverning document STD-90 was issued Monday 15 May 2023. Covered classes are intern / regional manager / vendor; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region west, from 22 November 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $2,800 for role intern, beginning 05 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 35030 | equipment warranty | consolidated rule pack\n\nCASE 35030: Nadia Silva, role=employee, region=west. Event date 08 August 2025; request received 06 November 2025; claimed amount $3,701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1581", "family": "multihop", "state": "Corporate registry excerpt:\n- Dmitri reports directly to Felix.\n- Omar is employed by Ironwood Manufacturing.\n- Mei is employed by Beacon Insurance.\n- The headquarters of Beacon Insurance is in Lyon.\n- The headquarters of Meridian Bank is in Oslo.\n- Tessa is employed by Vantage Air.\n- Callum reports directly to Pablo.\n- Stefan reports directly to Omar.\n- Felix is employed by Vantage Air.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Mei reports directly to Priya.\n- Dmitri is employed by Beacon Insurance.\n- Pablo reports directly to Tessa.\n- The headquarters of Vantage Air is in Austin.\n- The headquarters of Northwind Systems is in Tallinn.\n- Omar reports directly to Dmitri.\n- Callum is employed by Meridian Bank.\n- Tessa reports directly to Mei.\n- Priya reports directly to Stefan.\n- Pablo is employed by Meridian Bank.\n- Priya is employed by Ironwood Manufacturing.\n- Stefan is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Cork", "2": "Nagoya", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1582", "family": "intent", "state": "Incoming support request via email:\n\"Ship order 55337 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "wants the delivery address updated", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1583", "family": "intent", "state": "Incoming travel request via email:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "changes seat assignment", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1584", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Oslo.\n- Amara reports directly to Priya.\n- Stefan reports directly to Omar.\n- Priya is employed by Meridian Bank.\n- Mei is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Lyon.\n- The headquarters of Pinnacle Software is in Oslo.\n- Leila reports directly to Bruno.\n- Stefan is employed by Cobalt Health.\n- The headquarters of Meridian Bank is in Turku.\n- Yuki is employed by Meridian Bank.\n- Pablo is employed by Meridian Bank.\n- Yuki reports directly to Leila.\n- Mei reports directly to Pablo.\n- The headquarters of Cobalt Health is in Oslo.\n- Amara is employed by Northwind Systems.\n- Bruno reports directly to Amara.\n- Priya reports directly to Mei.\n- Leila is employed by Meridian Bank.\n- Pablo reports directly to Stefan.\n- Bruno is employed by Cobalt Health.\n- Omar is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Porto", "2": "Austin", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1585", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-98 was issued Friday 06 January 2023. Covered classes are regional manager / field technician / contractor / employee; other roles are outside scope.\n\nVantage Air | decision file 10545 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $2,000 for role regional manager, beginning 08 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region south, from 18 May 2023 onward.\n\nCASE 10545: Lucia Berg, role=team lead, region=west. Event date 09 August 2024; request received 07 September 2024; claimed amount $5,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1586", "family": "policy", "state": "Governing document POL-75 was issued Friday 12 May 2023. Covered classes are field technician / employee / contractor / regional manager / intern; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role contractor, beginning 30 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 11774 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region coastal, from 23 August 2023 onward.\n\nCASE 11774: Jonas Silva, role=regional manager, region=south. Event date 30 September 2025; request received 15 November 2025; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1587", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-93 was issued Wednesday 10 January 2024. Covered classes are contractor / employee / field technician / team lead; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region south, from 23 August 2024 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nSummit Energy | decision file 84096 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $6,500 for role intern, beginning 05 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 84096: Bruno Okafor, role=regional manager, region=north. Event date 19 July 2025; request received 16 September 2025; claimed amount $2,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1588", "family": "intent", "state": "A user sent this message to the support desk:\n\"Where is order 31522\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1589", "family": "policy", "state": "A2 changes the limit to $2,800 for role intern, beginning 20 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-92 was issued Saturday 03 June 2023. Covered classes are regional manager / team lead / vendor / contractor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region south, from 16 December 2023 onward.\n\nAtlas Freight | decision file 75825 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 75825: Sofia Silva, role=regional manager, region=west. Event date 02 February 2026; request received 03 May 2026; claimed amount $2,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1590", "family": "policy", "state": "Atlas Freight | decision file 49767 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region coastal, from 15 April 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-92 was issued Saturday 02 September 2023. Covered classes are intern / field technician / team lead / employee / regional manager / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role team lead, beginning 29 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 49767: Felix Ames, role=field technician, region=central. Event date 13 September 2026; request received 25 October 2026; claimed amount $1,951. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1591", "family": "multihop", "state": "Corporate registry excerpt:\n- Ingrid is employed by Helios Logistics.\n- Amara reports directly to Ingrid.\n- Callum reports directly to Amara.\n- The headquarters of Vantage Air is in Oslo.\n- Hana reports directly to Bruno.\n- Leila reports directly to Pablo.\n- Leila is employed by Helios Logistics.\n- Tobias is employed by Ironwood Manufacturing.\n- Stefan is employed by Ironwood Manufacturing.\n- Hana is employed by Helios Logistics.\n- Pablo is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Stefan reports directly to Leila.\n- The headquarters of Meridian Bank is in Ghent.\n- The headquarters of Cobalt Health is in Nagoya.\n- Tobias reports directly to Stefan.\n- Callum is employed by Cobalt Health.\n- Amara is employed by Cobalt Health.\n- The headquarters of Helios Logistics is in Leeds.\n- Ingrid reports directly to Tobias.\n- Bruno is employed by Meridian Bank.\n- Bruno reports directly to Callum.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Lyon", "2": "Valencia", "3": "Ghent"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1592", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "reports lost baggage", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1593", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 83026 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "wants a different size/color/variant", "4": "reports an item arrived broken", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1594", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nVantage Air | decision file 79473 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region east, from 19 July 2024 onward.\n\nGoverning document PROC-50 was issued Wednesday 18 October 2023. Covered classes are employee / vendor / field technician / intern / team lead / contractor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role field technician, beginning 24 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 79473: Priya Ames, role=vendor, region=south. Event date 07 August 2026; request received 01 September 2026; claimed amount $1,600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1595", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "books airfare", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1596", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-98 was issued Monday 20 February 2023. Covered classes are intern / vendor / employee; other roles are outside scope.\n\nMeridian Bank | decision file 11895 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $14,000 for role field technician, beginning 14 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region east, from 03 November 2023 onward.\n\nCASE 11895: Dmitri Okafor, role=employee, region=south. Event date 29 December 2025; request received 20 January 2026; claimed amount $1,399. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1597", "family": "policy", "state": "A manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document PROC-59 was issued Thursday 21 December 2023. Covered classes are intern / employee / team lead / regional manager / vendor; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role intern, beginning 02 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region central, from 28 June 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nVantage Air | decision file 47606 | vendor onboarding | consolidated rule pack\n\nCASE 47606: Jonas Berg, role=intern, region=east. Event date 16 July 2026; request received 06 August 2026; claimed amount $1,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1598", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-91 was issued Friday 26 May 2023. Covered classes are contractor / vendor / field technician / regional manager / employee; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region north, from 03 December 2023 onward.\n\nA2 changes the limit to $2,800 for role employee, beginning 04 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 18749 | service credit | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 18749: Bruno Berg, role=intern, region=coastal. Event date 08 February 2024; request received 30 March 2024; claimed amount $1,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1599", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $1,100 for region central, from 08 July 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role employee, beginning 27 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document POL-61 was issued Friday 05 January 2024. Covered classes are vendor / intern / contractor / regional manager; other roles are outside scope.\n\nIronwood Manufacturing | decision file 65154 | data export review | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 65154: Kenji Novak, role=team lead, region=central. Event date 28 July 2025; request received 10 August 2025; claimed amount $2,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1600", "family": "multihop", "state": "Corporate registry excerpt:\n- Jonas reports directly to Yuki.\n- Mateo reports directly to Jonas.\n- Mateo is employed by Lattice Analytics.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Jonas is employed by Vantage Air.\n- Yuki reports directly to Omar.\n- Pablo is employed by Ironwood Manufacturing.\n- The headquarters of Vantage Air is in Austin.\n- Pablo reports directly to Mateo.\n- The headquarters of Cobalt Health is in Oslo.\n- Felix reports directly to Dmitri.\n- The headquarters of Lattice Analytics is in Turku.\n- Omar reports directly to Mei.\n- Yuki is employed by Cobalt Health.\n- Felix is employed by Northwind Systems.\n- Dmitri reports directly to Pablo.\n- Tessa reports directly to Felix.\n- Omar is employed by Northwind Systems.\n- Tessa is employed by Cobalt Health.\n- Dmitri is employed by Cobalt Health.\n- Mei is employed by Lattice Analytics.\n- The headquarters of Northwind Systems is in Porto.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mateo's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Porto", "2": "Lyon", "3": "Austin"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1601", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 19 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region north, from 11 October 2024 onward.\n\nAtlas Freight | decision file 34168 | relocation assistance | consolidated rule pack\n\nGoverning document PROC-53 was issued Tuesday 23 April 2024. Covered classes are employee / team lead / contractor / intern / regional manager / field technician; other roles are outside scope.\n\nCASE 34168: Viktor Berg, role=employee, region=central. Event date 14 August 2025; request received 27 September 2025; claimed amount $1,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1602", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $5,000 for region west, from 14 May 2023 onward.\n\nA2 changes the limit to $2,000 for role employee, beginning 27 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document PROC-23 was issued Tuesday 07 February 2023. Covered classes are contractor / vendor / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nAtlas Freight | decision file 16608 | service credit | consolidated rule pack\n\nCASE 16608: Priya Tan, role=team lead, region=east. Event date 24 July 2024; request received 30 August 2024; claimed amount $5,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1603", "family": "intent", "state": "New support ticket, customer message:\n\"Order 34455 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1604", "family": "policy", "state": "Governing document STD-30 was issued Sunday 22 October 2023. Covered classes are regional manager / employee / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 36497 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $6,500 for role team lead, beginning 16 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region north, from 17 June 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 36497: Leila Ames, role=employee, region=east. Event date 11 April 2026; request received 26 May 2026; claimed amount $1,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1605", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region south, from 07 July 2024 onward.\n\nCobalt Health | decision file 75917 | data export review | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $14,000 for role employee, beginning 07 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nGoverning document MAN-86 was issued Friday 14 July 2023. Covered classes are team lead / vendor / contractor / regional manager / intern / employee; other roles are outside scope.\n\nCASE 75917: Tessa Tan, role=intern, region=south. Event date 15 August 2024; request received 30 October 2024; claimed amount $14,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1606", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document STD-43 was issued Friday 17 November 2023. Covered classes are vendor / contractor / team lead; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region west, from 01 March 2024 onward.\n\nA2 changes the limit to $2,000 for role intern, beginning 12 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 18780 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 18780: Stefan Novak, role=field technician, region=south. Event date 22 May 2026; request received 28 May 2026; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1607", "family": "intent", "state": "New travel ticket, customer message:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "reports lost baggage", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1608", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "changes seat assignment", "3": "books airfare", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1609", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $2,200 for region coastal, from 30 March 2024 onward.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document STD-59 was issued Saturday 09 September 2023. Covered classes are contractor / vendor / field technician; other roles are outside scope.\n\nMeridian Bank | decision file 10956 | service credit | consolidated rule pack\n\nA2 changes the limit to $4,200 for role intern, beginning 17 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 10956: Ingrid Berg, role=intern, region=central. Event date 03 March 2024; request received 16 June 2024; claimed amount $4,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1610", "family": "intent", "state": "A user sent this message to the support desk:\n\"Swap order 35991 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "wants to cancel a placed order", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1611", "family": "policy", "state": "Vantage Air | decision file 43986 | data export review | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-95 was issued Friday 28 April 2023. Covered classes are employee / intern / regional manager / contractor / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role team lead, beginning 24 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region east, from 28 November 2023 onward.\n\nCASE 43986: Tobias Ames, role=employee, region=east. Event date 27 January 2026; request received 14 March 2026; claimed amount $2,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1612", "family": "intent", "state": "New support ticket, customer message:\n\"Cancel my order 3722, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants the delivery address updated", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1613", "family": "policy", "state": "Governing document POL-93 was issued Wednesday 03 April 2024. Covered classes are vendor / team lead / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 46126 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region east, from 12 February 2025 onward.\n\nA2 changes the limit to $6,500 for role team lead, beginning 24 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 46126: Omar Silva, role=vendor, region=coastal. Event date 23 August 2026; request received 14 October 2026; claimed amount $11,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1614", "family": "multihop", "state": "Corporate registry excerpt:\n- Pablo is employed by Beacon Insurance.\n- Felix is employed by Beacon Insurance.\n- Mateo reports directly to Tobias.\n- Omar reports directly to Jonas.\n- Jonas reports directly to Felix.\n- Callum is employed by Helios Logistics.\n- The headquarters of Pinnacle Software is in Lyon.\n- Omar is employed by Meridian Bank.\n- Tobias reports directly to Omar.\n- Bruno is employed by Cobalt Health.\n- The headquarters of Helios Logistics is in Valencia.\n- Callum reports directly to Bruno.\n- Mateo is employed by Cobalt Health.\n- The headquarters of Meridian Bank is in Turku.\n- Pablo reports directly to Stefan.\n- Stefan reports directly to Callum.\n- Bruno reports directly to Mateo.\n- Tobias is employed by Beacon Insurance.\n- Stefan is employed by Helios Logistics.\n- Jonas is employed by Helios Logistics.\n- The headquarters of Cobalt Health is in Bergen.\n- The headquarters of Beacon Insurance is in Porto.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Turku", "2": "Bergen", "3": "Lyon"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1615", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role field technician, beginning 15 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-84 was issued Sunday 23 July 2023. Covered classes are vendor / field technician / intern / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region south, from 22 August 2024 onward.\n\nLattice Analytics | decision file 58832 | relocation assistance | consolidated rule pack\n\nCASE 58832: Amara Tan, role=team lead, region=coastal. Event date 25 April 2025; request received 07 August 2025; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1616", "family": "policy", "state": "Cedar Retail Group | decision file 22956 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role field technician, beginning 03 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region north, from 12 May 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-48 was issued Friday 22 September 2023. Covered classes are field technician / vendor / team lead / regional manager / contractor; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 22956: Stefan Berg, role=team lead, region=east. Event date 01 July 2026; request received 20 July 2026; claimed amount $701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1617", "family": "policy", "state": "Cobalt Health | decision file 99819 | data export review | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region coastal, from 13 June 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-50 was issued Sunday 18 June 2023. Covered classes are employee / regional manager / intern; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role field technician, beginning 25 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 99819: Felix Ames, role=field technician, region=coastal. Event date 21 May 2024; request received 26 June 2024; claimed amount $5,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1618", "family": "intent", "state": "New support ticket, customer message:\n\"Ship order 23591 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "reports an item arrived broken", "4": "wants to cancel a placed order", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-1619", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar is employed by Lattice Analytics.\n- Pablo reports directly to Jonas.\n- Mei reports directly to Felix.\n- Mei is employed by Lattice Analytics.\n- Leila reports directly to Yuki.\n- Felix reports directly to Kenji.\n- The headquarters of Lattice Analytics is in Porto.\n- Leila is employed by Pinnacle Software.\n- Kenji reports directly to Pablo.\n- Yuki is employed by Cobalt Health.\n- Jonas is employed by Cobalt Health.\n- Felix is employed by Lattice Analytics.\n- Nadia reports directly to Omar.\n- The headquarters of Pinnacle Software is in Leeds.\n- Jonas reports directly to Leila.\n- The headquarters of Cobalt Health is in Tallinn.\n- Nadia is employed by Northwind Systems.\n- Omar reports directly to Mei.\n- Pablo is employed by Pinnacle Software.\n- The headquarters of Northwind Systems is in Austin.\n- Kenji is employed by Northwind Systems.\n- The headquarters of Meridian Bank is in Lyon.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Oslo", "2": "Austin", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1620", "family": "policy", "state": "A manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role field technician, beginning 14 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-46 was issued Monday 04 December 2023. Covered classes are regional manager / team lead / intern / vendor / field technician / employee; other roles are outside scope.\n\nHelios Logistics | decision file 83518 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region south, from 25 October 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 83518: Omar Novak, role=contractor, region=coastal. Event date 30 January 2025; request received 31 March 2025; claimed amount $1,100. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1621", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar reports directly to Priya.\n- Tobias is employed by Pinnacle Software.\n- Ravi reports directly to Omar.\n- Tobias reports directly to Hana.\n- Lucia reports directly to Kenji.\n- Mateo reports directly to Nadia.\n- The headquarters of Vantage Air is in Leeds.\n- Priya reports directly to Tobias.\n- Nadia reports directly to Lucia.\n- Kenji reports directly to Ravi.\n- The headquarters of Helios Logistics is in Tallinn.\n- Mateo is employed by Pinnacle Software.\n- The headquarters of Northwind Systems is in Nagoya.\n- Lucia is employed by Northwind Systems.\n- The headquarters of Pinnacle Software is in Valencia.\n- Ravi is employed by Vantage Air.\n- Omar is employed by Vantage Air.\n- The headquarters of Cedar Retail Group is in Turku.\n- Hana is employed by Vantage Air.\n- Nadia is employed by Vantage Air.\n- Priya is employed by Vantage Air.\n- Kenji is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Turku", "2": "Nagoya", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1622", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cobalt Health is in Leeds.\n- Mara is employed by Helios Logistics.\n- Tobias reports directly to Kenji.\n- Sofia is employed by Helios Logistics.\n- Mara reports directly to Mateo.\n- Priya is employed by Meridian Bank.\n- Kenji is employed by Meridian Bank.\n- The headquarters of Lattice Analytics is in Oslo.\n- Sofia reports directly to Tobias.\n- Pablo reports directly to Viktor.\n- Pablo is employed by Helios Logistics.\n- Viktor reports directly to Priya.\n- Priya reports directly to Sofia.\n- Mateo is employed by Helios Logistics.\n- The headquarters of Northwind Systems is in Lyon.\n- Callum reports directly to Mara.\n- The headquarters of Helios Logistics is in Turku.\n- Callum is employed by Lattice Analytics.\n- Kenji reports directly to Callum.\n- Tobias is employed by Northwind Systems.\n- The headquarters of Meridian Bank is in Turku.\n- Viktor is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Oslo", "2": "Tallinn", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1623", "family": "policy", "state": "A manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region coastal, from 18 November 2023 onward.\n\nMeridian Bank | decision file 68903 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $2,800 for role intern, beginning 03 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-45 was issued Monday 05 June 2023. Covered classes are contractor / field technician / vendor / team lead / employee / intern; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 68903: Mateo Ames, role=team lead, region=west. Event date 25 April 2025; request received 25 June 2025; claimed amount $2,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1624", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia reports directly to Priya.\n- Amara reports directly to Viktor.\n- Ravi reports directly to Callum.\n- Tessa reports directly to Ravi.\n- The headquarters of Lattice Analytics is in Nagoya.\n- Dmitri reports directly to Felix.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- The headquarters of Helios Logistics is in Nagoya.\n- Callum is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Ghent.\n- Lucia is employed by Beacon Insurance.\n- Felix is employed by Lattice Analytics.\n- The headquarters of Beacon Insurance is in Oslo.\n- Priya reports directly to Amara.\n- Viktor is employed by Beacon Insurance.\n- Amara is employed by Beacon Insurance.\n- Callum reports directly to Dmitri.\n- Ravi is employed by Ironwood Manufacturing.\n- Felix reports directly to Lucia.\n- Priya is employed by Helios Logistics.\n- Dmitri is employed by Beacon Insurance.\n- Tessa is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Tallinn", "2": "Austin", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1625", "family": "policy", "state": "A manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 79890 | service credit | consolidated rule pack\n\nGoverning document STD-28 was issued Friday 08 March 2024. Covered classes are contractor / team lead / regional manager / vendor / field technician; other roles are outside scope.\n\nA2 changes the limit to $800 for role regional manager, beginning 27 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region central, from 07 February 2025 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 79890: Tessa Okafor, role=contractor, region=north. Event date 19 November 2024; request received 02 January 2025; claimed amount $949. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1626", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document STD-56 was issued Tuesday 28 February 2023. Covered classes are employee / intern / team lead / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role vendor, beginning 10 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 72922 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region west, from 29 November 2023 onward.\n\nCASE 72922: Yuki Berg, role=employee, region=north. Event date 28 March 2024; request received 18 April 2024; claimed amount $13,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1627", "family": "policy", "state": "Governing document POL-86 was issued Tuesday 21 February 2023. Covered classes are employee / team lead / regional manager / vendor / field technician; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $14,000 for role field technician, beginning 11 August 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region west, from 02 June 2023 onward.\n\nMeridian Bank | decision file 32038 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 32038: Tobias Novak, role=intern, region=east. Event date 17 April 2025; request received 17 May 2025; claimed amount $1,849. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1628", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena reports directly to Amara.\n- Kenji reports directly to Nadia.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Lucia reports directly to Aisha.\n- Mei reports directly to Kenji.\n- Priya reports directly to Mei.\n- Elena is employed by Ironwood Manufacturing.\n- The headquarters of Pinnacle Software is in Porto.\n- Nadia is employed by Ironwood Manufacturing.\n- Hana is employed by Ironwood Manufacturing.\n- Nadia reports directly to Elena.\n- Aisha is employed by Pinnacle Software.\n- The headquarters of Vantage Air is in Turku.\n- Priya is employed by Ironwood Manufacturing.\n- The headquarters of Northwind Systems is in Porto.\n- Amara reports directly to Hana.\n- Amara is employed by Northwind Systems.\n- Mei is employed by Northwind Systems.\n- Hana reports directly to Lucia.\n- Kenji is employed by Beacon Insurance.\n- Lucia is employed by Vantage Air.\n- The headquarters of Beacon Insurance is in Ghent.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Porto", "2": "Tallinn", "3": "Austin"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1629", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $1,600 for region west, from 02 February 2024 onward.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 42106 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role contractor, beginning 14 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-73 was issued Tuesday 09 May 2023. Covered classes are regional manager / field technician / team lead / contractor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 42106: Omar Novak, role=vendor, region=west. Event date 26 February 2025; request received 19 April 2025; claimed amount $1,049. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1630", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar reports directly to Felix.\n- Mateo is employed by Helios Logistics.\n- The headquarters of Pinnacle Software is in Cork.\n- The headquarters of Helios Logistics is in Turku.\n- Bruno reports directly to Hana.\n- Mei is employed by Helios Logistics.\n- Amara is employed by Lattice Analytics.\n- Hana reports directly to Mara.\n- Mei reports directly to Mateo.\n- Felix reports directly to Kenji.\n- Felix is employed by Beacon Insurance.\n- The headquarters of Lattice Analytics is in Nagoya.\n- Mara is employed by Beacon Insurance.\n- Mateo reports directly to Amara.\n- The headquarters of Beacon Insurance is in Leeds.\n- Omar is employed by Beacon Insurance.\n- Bruno is employed by Beacon Insurance.\n- Kenji reports directly to Mei.\n- Amara reports directly to Bruno.\n- The headquarters of Meridian Bank is in Bergen.\n- Kenji is employed by Helios Logistics.\n- Hana is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Tallinn", "2": "Oslo", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1631", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nVantage Air | decision file 83717 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region west, from 05 November 2024 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role intern, beginning 14 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-58 was issued Saturday 30 March 2024. Covered classes are field technician / employee / vendor / regional manager / team lead; other roles are outside scope.\n\nCASE 83717: Omar Okafor, role=employee, region=south. Event date 29 January 2025; request received 12 February 2025; claimed amount $1,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1632", "family": "intent", "state": "Incoming travel request via email:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "books airfare", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1633", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region central, from 19 April 2025 onward.\n\nA2 changes the limit to $1,300 for role employee, beginning 02 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCedar Retail Group | decision file 70223 | service credit | consolidated rule pack\n\nGoverning document PROC-55 was issued Friday 29 March 2024. Covered classes are employee / contractor / team lead / vendor / regional manager / field technician; other roles are outside scope.\n\nCASE 70223: Pablo Novak, role=team lead, region=coastal. Event date 10 November 2026; request received 09 February 2027; claimed amount $1,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1634", "family": "intent", "state": "New support ticket, customer message:\n\"Refund order 43571, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "wants a different size/color/variant", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-1635", "family": "intent", "state": "Incoming travel request via email:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "asks flight status", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-1636", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 59113 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "wants a different size/color/variant", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1637", "family": "policy", "state": "Meridian Bank | decision file 88636 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region north, from 01 December 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-59 was issued Tuesday 19 March 2024. Covered classes are regional manager / field technician / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role team lead, beginning 27 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 88636: Dmitri Berg, role=vendor, region=central. Event date 11 September 2025; request received 02 October 2025; claimed amount $1,600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1638", "family": "policy", "state": "Governing document POL-23 was issued Sunday 07 April 2024. Covered classes are field technician / employee / contractor / regional manager; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 51578 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region central, from 29 November 2024 onward.\n\nA2 changes the limit to $2,800 for role team lead, beginning 24 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 51578: Zoya Ames, role=field technician, region=south. Event date 12 March 2027; request received 20 March 2027; claimed amount $2,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1639", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $1,100 for region north, from 24 March 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document PROC-77 was issued Wednesday 28 June 2023. Covered classes are contractor / intern / regional manager / vendor / employee / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role contractor, beginning 25 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 52432 | travel reimbursement | consolidated rule pack\n\nCASE 52432: Jonas Okafor, role=contractor, region=west. Event date 29 September 2025; request received 28 December 2025; claimed amount $6,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1640", "family": "multihop", "state": "Corporate registry excerpt:\n- Dmitri reports directly to Amara.\n- The headquarters of Meridian Bank is in Nagoya.\n- The headquarters of Northwind Systems is in Turku.\n- The headquarters of Pinnacle Software is in Nagoya.\n- Amara is employed by Meridian Bank.\n- Mara reports directly to Sofia.\n- Hana is employed by Northwind Systems.\n- Ingrid reports directly to Hana.\n- Ingrid is employed by Meridian Bank.\n- Callum is employed by Ironwood Manufacturing.\n- Omar is employed by Meridian Bank.\n- The headquarters of Ironwood Manufacturing is in Porto.\n- Sofia is employed by Meridian Bank.\n- Ravi reports directly to Dmitri.\n- Hana reports directly to Omar.\n- The headquarters of Lattice Analytics is in Tallinn.\n- Sofia reports directly to Ravi.\n- Omar reports directly to Callum.\n- Dmitri is employed by Lattice Analytics.\n- Amara reports directly to Ingrid.\n- Ravi is employed by Ironwood Manufacturing.\n- Mara is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Lyon", "2": "Oslo", "3": "Porto"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1641", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document PROC-43 was issued Monday 30 October 2023. Covered classes are field technician / vendor / regional manager / employee / team lead; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role contractor, beginning 29 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region east, from 02 February 2024 onward.\n\nLattice Analytics | decision file 88589 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 88589: Hana Okafor, role=intern, region=east. Event date 23 February 2025; request received 23 March 2025; claimed amount $1,701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1642", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias reports directly to Ravi.\n- The headquarters of Meridian Bank is in Lyon.\n- The headquarters of Northwind Systems is in Bergen.\n- Mara is employed by Meridian Bank.\n- Amara reports directly to Callum.\n- Amara is employed by Summit Energy.\n- Leila is employed by Summit Energy.\n- Stefan is employed by Northwind Systems.\n- Ravi is employed by Northwind Systems.\n- Ravi reports directly to Mara.\n- Felix is employed by Meridian Bank.\n- Viktor reports directly to Tobias.\n- Felix reports directly to Stefan.\n- Tobias is employed by Summit Energy.\n- Viktor is employed by Cedar Retail Group.\n- The headquarters of Summit Energy is in Nagoya.\n- Callum is employed by Northwind Systems.\n- Leila reports directly to Viktor.\n- Mara reports directly to Felix.\n- The headquarters of Pinnacle Software is in Lyon.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Callum reports directly to Leila.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Lyon", "2": "Bergen", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1643", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-65 was issued Monday 01 May 2023. Covered classes are employee / regional manager / vendor / field technician / team lead; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region east, from 05 February 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 23320 | data export review | consolidated rule pack\n\nA2 changes the limit to $14,000 for role intern, beginning 17 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 23320: Aisha Okafor, role=contractor, region=east. Event date 21 January 2026; request received 16 February 2026; claimed amount $1,451. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1644", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara reports directly to Stefan.\n- Stefan reports directly to Callum.\n- Stefan is employed by Lattice Analytics.\n- Mara reports directly to Omar.\n- The headquarters of Atlas Freight is in Ghent.\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- Amara is employed by Ironwood Manufacturing.\n- Callum is employed by Ironwood Manufacturing.\n- The headquarters of Lattice Analytics is in Cork.\n- Tobias reports directly to Nadia.\n- Omar reports directly to Tobias.\n- Nadia is employed by Pinnacle Software.\n- The headquarters of Northwind Systems is in Austin.\n- Mara is employed by Atlas Freight.\n- Yuki reports directly to Mara.\n- Tobias is employed by Northwind Systems.\n- Nadia reports directly to Amara.\n- Elena is employed by Lattice Analytics.\n- Callum reports directly to Elena.\n- Omar is employed by Lattice Analytics.\n- Yuki is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Ghent.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Nagoya", "2": "Bergen", "3": "Austin"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1645", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region west, from 20 April 2025 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nSummit Energy | decision file 93924 | service credit | consolidated rule pack\n\nA2 changes the limit to $4,200 for role intern, beginning 24 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-56 was issued Monday 13 May 2024. Covered classes are vendor / regional manager / contractor / employee; other roles are outside scope.\n\nCASE 93924: Dmitri Okafor, role=field technician, region=north. Event date 10 June 2026; request received 25 June 2026; claimed amount $5,701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1646", "family": "multihop", "state": "Corporate registry excerpt:\n- Felix reports directly to Omar.\n- Elena reports directly to Ingrid.\n- Ingrid reports directly to Nadia.\n- Kenji is employed by Pinnacle Software.\n- Ingrid is employed by Pinnacle Software.\n- Stefan reports directly to Dmitri.\n- Amara is employed by Cobalt Health.\n- Omar reports directly to Amara.\n- Felix is employed by Atlas Freight.\n- Omar is employed by Cedar Retail Group.\n- The headquarters of Cobalt Health is in Oslo.\n- The headquarters of Vantage Air is in Turku.\n- The headquarters of Atlas Freight is in Porto.\n- Kenji reports directly to Stefan.\n- The headquarters of Pinnacle Software is in Oslo.\n- Nadia is employed by Cobalt Health.\n- Dmitri reports directly to Felix.\n- Nadia reports directly to Kenji.\n- Elena is employed by Vantage Air.\n- Dmitri is employed by Pinnacle Software.\n- The headquarters of Cedar Retail Group is in Austin.\n- Stefan is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Leeds", "2": "Oslo", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1647", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $2,200 for region east, from 23 May 2024 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document STD-61 was issued Sunday 20 August 2023. Covered classes are team lead / field technician / contractor / vendor; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role field technician, beginning 17 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 66222 | service credit | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 66222: Nadia Silva, role=field technician, region=coastal. Event date 01 July 2024; request received 31 July 2024; claimed amount $2,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1648", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong address on order 32135, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "wants the delivery address updated", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1649", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $700 for region central, from 21 August 2024 onward.\n\nLattice Analytics | decision file 74451 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 25 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-27 was issued Monday 16 October 2023. Covered classes are field technician / employee / intern / vendor / regional manager / team lead; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 74451: Mei Berg, role=team lead, region=east. Event date 16 October 2024; request received 22 January 2025; claimed amount $1,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1650", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "books airfare", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1651", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role intern, beginning 10 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region central, from 18 September 2024 onward.\n\nGoverning document MAN-54 was issued Thursday 21 December 2023. Covered classes are contractor / team lead / vendor / field technician / intern; other roles are outside scope.\n\nHelios Logistics | decision file 53035 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 53035: Amara Okafor, role=contractor, region=west. Event date 23 July 2026; request received 05 August 2026; claimed amount $2,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1652", "family": "policy", "state": "A manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document STD-57 was issued Sunday 12 May 2024. Covered classes are employee / regional manager / vendor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role team lead, beginning 05 December 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region north, from 25 April 2025 onward.\n\nHelios Logistics | decision file 22265 | vendor onboarding | consolidated rule pack\n\nCASE 22265: Ravi Ames, role=team lead, region=north. Event date 02 February 2025; request received 19 March 2025; claimed amount $2,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1653", "family": "intent", "state": "Incoming travel request via email:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "books airfare", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1654", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region north, from 26 October 2023 onward.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nSummit Energy | decision file 39504 | service credit | consolidated rule pack\n\nGoverning document STD-56 was issued Tuesday 18 April 2023. Covered classes are intern / regional manager / team lead; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role employee, beginning 27 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 39504: Ravi Okafor, role=field technician, region=east. Event date 07 May 2025; request received 05 August 2025; claimed amount $6,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1655", "family": "intent", "state": "A user sent this message to the travel desk:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "cancels a booking", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1656", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $2,000 for role field technician, beginning 01 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nGoverning document STD-22 was issued Friday 14 April 2023. Covered classes are vendor / team lead / employee / contractor / field technician; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region north, from 11 February 2024 onward.\n\nIronwood Manufacturing | decision file 70329 | service credit | consolidated rule pack\n\nCASE 70329: Omar Berg, role=field technician, region=east. Event date 08 July 2024; request received 05 September 2024; claimed amount $9,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1657", "family": "policy", "state": "A manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region coastal, from 12 October 2023 onward.\n\nGoverning document STD-10 was issued Thursday 06 April 2023. Covered classes are vendor / contractor / regional manager / intern / team lead; other roles are outside scope.\n\nNorthwind Systems | decision file 54698 | service credit | consolidated rule pack\n\nA2 changes the limit to $800 for role regional manager, beginning 08 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 54698: Bruno Berg, role=vendor, region=coastal. Event date 17 June 2024; request received 15 August 2024; claimed amount $2,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1658", "family": "policy", "state": "Summit Energy | decision file 82899 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $1,300 for role field technician, beginning 16 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region east, from 25 July 2024 onward.\n\nGoverning document POL-98 was issued Saturday 07 October 2023. Covered classes are team lead / intern / employee; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 82899: Dmitri Ames, role=team lead, region=east. Event date 23 January 2026; request received 08 May 2026; claimed amount $3,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1659", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region west, from 08 March 2025 onward.\n\nBeacon Insurance | decision file 14007 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role field technician, beginning 14 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-65 was issued Sunday 17 March 2024. Covered classes are intern / vendor / team lead / contractor / field technician; other roles are outside scope.\n\nCASE 14007: Callum Ames, role=employee, region=west. Event date 10 August 2025; request received 16 September 2025; claimed amount $11,749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1660", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 84573 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1661", "family": "intent", "state": "A user sent this message to the support desk:\n\"Tracking for 68070 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "wants the delivery address updated", "4": "reports an item arrived broken", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1662", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $5,000 for region coastal, from 15 April 2024 onward.\n\nGoverning document STD-45 was issued Friday 07 April 2023. Covered classes are contractor / field technician / intern / team lead / vendor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role team lead, beginning 18 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 51357 | data export review | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 51357: Nadia Tan, role=field technician, region=south. Event date 04 August 2024; request received 17 November 2024; claimed amount $5,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1663", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region north, from 13 March 2025 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role team lead, beginning 03 December 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-67 was issued Thursday 11 April 2024. Covered classes are employee / regional manager / vendor; other roles are outside scope.\n\nBeacon Insurance | decision file 52457 | equipment warranty | consolidated rule pack\n\nCASE 52457: Yuki Okafor, role=regional manager, region=central. Event date 08 May 2026; request received 02 June 2026; claimed amount $1,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1664", "family": "policy", "state": "Governing document STD-39 was issued Friday 31 March 2023. Covered classes are contractor / team lead / employee / vendor / field technician / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region north, from 07 September 2023 onward.\n\nA2 changes the limit to $14,000 for role vendor, beginning 12 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 65871 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 65871: Stefan Okafor, role=intern, region=central. Event date 14 April 2026; request received 29 May 2026; claimed amount $14,751. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1665", "family": "intent", "state": "New support ticket, customer message:\n\"Ship order 4810 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "asks for money back on a purchase", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1666", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role team lead, beginning 14 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-22 was issued Monday 09 October 2023. Covered classes are contractor / team lead / intern / vendor / employee / field technician; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region coastal, from 08 March 2024 onward.\n\nCobalt Health | decision file 65597 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 65597: Tobias Tan, role=field technician, region=east. Event date 26 June 2025; request received 25 August 2025; claimed amount $10,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1667", "family": "policy", "state": "Governing document POL-18 was issued Sunday 11 June 2023. Covered classes are contractor / team lead / vendor / regional manager / intern; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role intern, beginning 31 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nMeridian Bank | decision file 88094 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region south, from 16 June 2024 onward.\n\nCASE 88094: Priya Ames, role=vendor, region=west. Event date 18 August 2025; request received 01 November 2025; claimed amount $2,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1668", "family": "policy", "state": "A2 changes the limit to $2,800 for role vendor, beginning 26 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-33 was issued Saturday 30 December 2023. Covered classes are employee / contractor / team lead / vendor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 95431 | data export review | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region north, from 16 January 2025 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 95431: Sofia Silva, role=vendor, region=south. Event date 18 September 2024; request received 18 December 2024; claimed amount $1,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1669", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $11,000 for region north, from 23 January 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nVantage Air | decision file 31261 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document MAN-28 was issued Sunday 12 February 2023. Covered classes are employee / regional manager / vendor; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role team lead, beginning 11 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 31261: Mara Tan, role=field technician, region=south. Event date 13 November 2025; request received 13 December 2025; claimed amount $751. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1670", "family": "policy", "state": "Governing document MAN-74 was issued Saturday 11 February 2023. Covered classes are employee / contractor / regional manager / vendor / intern / team lead; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region coastal, from 13 June 2023 onward.\n\nIronwood Manufacturing | decision file 69583 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $9,500 for role contractor, beginning 21 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 69583: Omar Silva, role=regional manager, region=south. Event date 30 August 2024; request received 06 November 2024; claimed amount $1,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1671", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region central, from 25 February 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nSummit Energy | decision file 52584 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $4,200 for role employee, beginning 11 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-22 was issued Wednesday 19 July 2023. Covered classes are vendor / team lead / employee; other roles are outside scope.\n\nCASE 52584: Sofia Ames, role=contractor, region=east. Event date 14 April 2026; request received 14 June 2026; claimed amount $4,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1672", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region east, from 10 May 2024 onward.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 17 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-11 was issued Thursday 13 July 2023. Covered classes are team lead / field technician / vendor / regional manager / employee / contractor; other roles are outside scope.\n\nMeridian Bank | decision file 26621 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 26621: Felix Tan, role=team lead, region=south. Event date 01 January 2026; request received 08 February 2026; claimed amount $2,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1673", "family": "policy", "state": "Helios Logistics | decision file 71861 | service credit | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region west, from 10 July 2024 onward.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 23 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-28 was issued Monday 05 February 2024. Covered classes are team lead / regional manager / field technician / contractor; other roles are outside scope.\n\nCASE 71861: Mateo Novak, role=team lead, region=west. Event date 19 April 2026; request received 09 May 2026; claimed amount $9,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1674", "family": "policy", "state": "Lattice Analytics | decision file 98838 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region south, from 02 June 2024 onward.\n\nA2 changes the limit to $2,000 for role vendor, beginning 20 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-71 was issued Monday 06 November 2023. Covered classes are vendor / intern / employee; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 98838: Kenji Novak, role=field technician, region=west. Event date 10 August 2025; request received 21 September 2025; claimed amount $2,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1675", "family": "policy", "state": "Governing document MAN-76 was issued Thursday 07 December 2023. Covered classes are contractor / regional manager / field technician / team lead; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region coastal, from 18 November 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $6,500 for role field technician, beginning 17 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 24276 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCASE 24276: Ingrid Tan, role=team lead, region=coastal. Event date 13 December 2024; request received 20 March 2025; claimed amount $6,649. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1676", "family": "intent", "state": "Incoming travel request via email:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "changes seat assignment", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1677", "family": "policy", "state": "Governing document PROC-31 was issued Tuesday 13 February 2024. Covered classes are team lead / intern / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region coastal, from 08 September 2024 onward.\n\nLattice Analytics | decision file 94324 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $2,800 for role field technician, beginning 12 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 94324: Callum Okafor, role=team lead, region=west. Event date 10 September 2026; request received 30 September 2026; claimed amount $5,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1678", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong address on order 23199, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1679", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nIronwood Manufacturing | decision file 21055 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region north, from 08 March 2025 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role contractor, beginning 22 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-19 was issued Thursday 02 May 2024. Covered classes are team lead / vendor / employee / contractor / intern; other roles are outside scope.\n\nCASE 21055: Omar Novak, role=field technician, region=south. Event date 15 February 2025; request received 22 March 2025; claimed amount $1,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1680", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "changes seat assignment", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1681", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nLattice Analytics | decision file 11787 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-60 was issued Sunday 10 September 2023. Covered classes are employee / field technician / contractor / vendor; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region central, from 20 January 2024 onward.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 28 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 11787: Yuki Okafor, role=regional manager, region=east. Event date 12 March 2026; request received 25 March 2026; claimed amount $600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1682", "family": "intent", "state": "Incoming support request via email:\n\"42136 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1683", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role employee, beginning 20 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 56486 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-57 was issued Friday 19 May 2023. Covered classes are employee / team lead / contractor; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region east, from 27 March 2024 onward.\n\nCASE 56486: Mara Tan, role=contractor, region=south. Event date 06 January 2024; request received 20 April 2024; claimed amount $2,951. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1684", "family": "multihop", "state": "Corporate registry excerpt:\n- Priya reports directly to Aisha.\n- Mei reports directly to Bruno.\n- Pablo is employed by Ironwood Manufacturing.\n- Ravi reports directly to Jonas.\n- Aisha reports directly to Leila.\n- Bruno reports directly to Tobias.\n- Jonas is employed by Meridian Bank.\n- Jonas reports directly to Mei.\n- The headquarters of Beacon Insurance is in Austin.\n- Aisha is employed by Ironwood Manufacturing.\n- Priya is employed by Beacon Insurance.\n- Ravi is employed by Meridian Bank.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- The headquarters of Meridian Bank is in Cork.\n- The headquarters of Vantage Air is in Austin.\n- Mei is employed by Beacon Insurance.\n- Pablo reports directly to Priya.\n- The headquarters of Summit Energy is in Oslo.\n- Bruno is employed by Ironwood Manufacturing.\n- Leila reports directly to Ravi.\n- Tobias is employed by Vantage Air.\n- Leila is employed by Vantage Air.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Austin", "2": "Bergen", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1685", "family": "policy", "state": "Summit Energy | decision file 27482 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $9,500 for role vendor, beginning 16 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-91 was issued Wednesday 15 February 2023. Covered classes are employee / intern / regional manager / team lead / field technician; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region west, from 17 December 2023 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 27482: Amara Novak, role=intern, region=north. Event date 22 March 2026; request received 20 April 2026; claimed amount $9,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1686", "family": "intent", "state": "New support ticket, customer message:\n\"Cancel my order 34995, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1687", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $11,000 for region central, from 26 September 2024 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document STD-80 was issued Wednesday 15 May 2024. Covered classes are field technician / employee / team lead / regional manager; other roles are outside scope.\n\nA2 changes the limit to $800 for role employee, beginning 03 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nVantage Air | decision file 28336 | travel reimbursement | consolidated rule pack\n\nCASE 28336: Jonas Tan, role=regional manager, region=coastal. Event date 12 July 2026; request received 17 September 2026; claimed amount $5,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1688", "family": "policy", "state": "A2 changes the limit to $1,300 for role team lead, beginning 25 July 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region east, from 02 June 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-42 was issued Wednesday 01 March 2023. Covered classes are intern / contractor / vendor / regional manager / team lead / field technician; other roles are outside scope.\n\nBeacon Insurance | decision file 61824 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 61824: Amara Tan, role=intern, region=central. Event date 02 January 2025; request received 17 March 2025; claimed amount $6,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1689", "family": "policy", "state": "A2 changes the limit to $4,200 for role intern, beginning 01 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-55 was issued Thursday 07 December 2023. Covered classes are regional manager / employee / intern / vendor / team lead / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nLattice Analytics | decision file 22038 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region north, from 04 August 2024 onward.\n\nCASE 22038: Aisha Silva, role=vendor, region=south. Event date 08 March 2025; request received 21 March 2025; claimed amount $6,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1690", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region north, from 03 July 2024 onward.\n\nLattice Analytics | decision file 62165 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nGoverning document MAN-30 was issued Friday 03 November 2023. Covered classes are intern / contractor / employee / field technician / vendor; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role field technician, beginning 14 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 62165: Pablo Silva, role=team lead, region=south. Event date 06 December 2025; request received 12 January 2026; claimed amount $2,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1691", "family": "policy", "state": "A2 changes the limit to $800 for role regional manager, beginning 03 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region south, from 16 June 2024 onward.\n\nGoverning document MAN-86 was issued Wednesday 13 September 2023. Covered classes are vendor / intern / contractor / team lead; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nSummit Energy | decision file 28959 | equipment warranty | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nCASE 28959: Kenji Tan, role=intern, region=east. Event date 28 September 2026; request received 18 December 2026; claimed amount $1,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1692", "family": "multihop", "state": "Corporate registry excerpt:\n- Aisha reports directly to Elena.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Zoya is employed by Vantage Air.\n- Kenji reports directly to Zoya.\n- The headquarters of Pinnacle Software is in Nagoya.\n- Viktor reports directly to Bruno.\n- Nadia reports directly to Mara.\n- Bruno reports directly to Kenji.\n- Nadia is employed by Pinnacle Software.\n- Elena is employed by Pinnacle Software.\n- Mara reports directly to Viktor.\n- Aisha is employed by Ironwood Manufacturing.\n- Sofia reports directly to Aisha.\n- Viktor is employed by Ironwood Manufacturing.\n- The headquarters of Vantage Air is in Valencia.\n- The headquarters of Atlas Freight is in Ghent.\n- Bruno is employed by Pinnacle Software.\n- Sofia is employed by Atlas Freight.\n- Mara is employed by Summit Energy.\n- Zoya reports directly to Sofia.\n- The headquarters of Summit Energy is in Lyon.\n- Kenji is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Zoya's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Lyon", "2": "Bergen", "3": "Ghent"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1693", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nLattice Analytics | decision file 29993 | data export review | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $14,000 for role team lead, beginning 20 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region north, from 04 October 2024 onward.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document POL-67 was issued Sunday 03 December 2023. Covered classes are vendor / contractor / employee / regional manager / team lead; other roles are outside scope.\n\nCASE 29993: Callum Novak, role=contractor, region=east. Event date 03 November 2025; request received 08 February 2026; claimed amount $13,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1694", "family": "policy", "state": "A manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region east, from 26 September 2024 onward.\n\nGoverning document POL-29 was issued Wednesday 07 February 2024. Covered classes are team lead / intern / regional manager / contractor / employee; other roles are outside scope.\n\nCedar Retail Group | decision file 27167 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $6,500 for role team lead, beginning 26 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 27167: Pablo Berg, role=field technician, region=west. Event date 05 March 2026; request received 02 April 2026; claimed amount $7,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1695", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "cancels a booking", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1696", "family": "intent", "state": "A user sent this message to the travel desk:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "books airfare", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1697", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $2,200 for region north, from 27 July 2024 onward.\n\nA2 changes the limit to $4,200 for role vendor, beginning 27 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 97971 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-58 was issued Sunday 09 July 2023. Covered classes are vendor / contractor / team lead / intern / employee / field technician; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 97971: Elena Novak, role=intern, region=central. Event date 11 October 2024; request received 09 November 2024; claimed amount $2,949. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1698", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region coastal, from 02 May 2024 onward.\n\nA2 changes the limit to $6,500 for role employee, beginning 09 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nNorthwind Systems | decision file 20397 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-50 was issued Wednesday 19 April 2023. Covered classes are contractor / team lead / field technician / vendor / regional manager / intern; other roles are outside scope.\n\nCASE 20397: Mei Silva, role=intern, region=central. Event date 26 February 2026; request received 27 March 2026; claimed amount $3,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1699", "family": "intent", "state": "New travel ticket, customer message:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "changes seat assignment", "3": "books airfare", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1700", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum is employed by Summit Energy.\n- Omar reports directly to Mei.\n- The headquarters of Pinnacle Software is in Austin.\n- Aisha reports directly to Mateo.\n- Jonas reports directly to Priya.\n- The headquarters of Northwind Systems is in Oslo.\n- Mei is employed by Beacon Insurance.\n- Zoya reports directly to Mara.\n- Priya is employed by Summit Energy.\n- Jonas is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Austin.\n- Mara reports directly to Aisha.\n- Mateo is employed by Atlas Freight.\n- Mei reports directly to Zoya.\n- Mara is employed by Summit Energy.\n- The headquarters of Summit Energy is in Nagoya.\n- Aisha is employed by Beacon Insurance.\n- Priya reports directly to Callum.\n- Callum reports directly to Omar.\n- The headquarters of Beacon Insurance is in Nagoya.\n- Omar is employed by Pinnacle Software.\n- Zoya is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Valencia", "2": "Porto", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1701", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document STD-84 was issued Saturday 08 April 2023. Covered classes are team lead / field technician / contractor; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region west, from 07 September 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nLattice Analytics | decision file 16878 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $2,800 for role vendor, beginning 19 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 16878: Elena Tan, role=field technician, region=east. Event date 07 June 2025; request received 05 July 2025; claimed amount $849. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1702", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $1,300 for role intern, beginning 05 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region north, from 10 April 2024 onward.\n\nGoverning document PROC-27 was issued Saturday 18 March 2023. Covered classes are team lead / employee / contractor / field technician / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nHelios Logistics | decision file 23879 | travel reimbursement | consolidated rule pack\n\nCASE 23879: Priya Berg, role=regional manager, region=south. Event date 15 July 2025; request received 13 September 2025; claimed amount $5,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1703", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nMeridian Bank | decision file 13448 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role employee, beginning 25 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-58 was issued Monday 10 April 2023. Covered classes are employee / field technician / contractor / team lead / intern; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region west, from 09 January 2024 onward.\n\nCASE 13448: Nadia Ames, role=vendor, region=central. Event date 04 July 2025; request received 18 August 2025; claimed amount $13,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1704", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum reports directly to Priya.\n- Pablo reports directly to Sofia.\n- The headquarters of Meridian Bank is in Porto.\n- The headquarters of Summit Energy is in Cork.\n- Bruno is employed by Cobalt Health.\n- The headquarters of Helios Logistics is in Cork.\n- The headquarters of Atlas Freight is in Nagoya.\n- Callum is employed by Meridian Bank.\n- Bruno reports directly to Yuki.\n- Amara reports directly to Mara.\n- Zoya reports directly to Callum.\n- The headquarters of Cobalt Health is in Cork.\n- Sofia is employed by Cobalt Health.\n- Amara is employed by Summit Energy.\n- Priya reports directly to Amara.\n- Yuki reports directly to Pablo.\n- Zoya is employed by Helios Logistics.\n- Priya is employed by Helios Logistics.\n- Yuki is employed by Helios Logistics.\n- Pablo is employed by Atlas Freight.\n- Mara reports directly to Bruno.\n- Mara is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Ghent", "2": "Nagoya", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1705", "family": "policy", "state": "Governing document PROC-39 was issued Monday 16 January 2023. Covered classes are employee / team lead / intern / vendor; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region north, from 06 February 2024 onward.\n\nA2 changes the limit to $2,800 for role vendor, beginning 28 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 72426 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 72426: Viktor Silva, role=intern, region=coastal. Event date 11 September 2024; request received 09 December 2024; claimed amount $4,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1706", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "books airfare", "3": "cancels a booking", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-1707", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cedar Retail Group is in Turku.\n- Pablo is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- The headquarters of Pinnacle Software is in Ghent.\n- Ravi reports directly to Priya.\n- Lucia reports directly to Pablo.\n- Tessa reports directly to Lucia.\n- Pablo reports directly to Leila.\n- Lucia is employed by Meridian Bank.\n- Mateo reports directly to Ravi.\n- Tessa is employed by Ironwood Manufacturing.\n- Leila is employed by Cedar Retail Group.\n- Bruno reports directly to Elena.\n- Bruno is employed by Cedar Retail Group.\n- The headquarters of Cobalt Health is in Leeds.\n- Ravi is employed by Ironwood Manufacturing.\n- Elena is employed by Pinnacle Software.\n- Priya is employed by Cedar Retail Group.\n- Leila reports directly to Bruno.\n- The headquarters of Meridian Bank is in Nagoya.\n- Elena reports directly to Mateo.\n- Mateo is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Lyon", "2": "Ghent", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1708", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $1,600 for region coastal, from 08 May 2023 onward.\n\nA2 changes the limit to $2,800 for role intern, beginning 28 June 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nIronwood Manufacturing | decision file 30400 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-66 was issued Thursday 12 January 2023. Covered classes are vendor / team lead / intern / employee; other roles are outside scope.\n\nCASE 30400: Elena Berg, role=team lead, region=central. Event date 11 September 2023; request received 30 September 2023; claimed amount $1,600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1709", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila reports directly to Dmitri.\n- Tobias is employed by Cobalt Health.\n- Dmitri reports directly to Amara.\n- Amara is employed by Cedar Retail Group.\n- Tobias reports directly to Yuki.\n- The headquarters of Cobalt Health is in Turku.\n- Yuki reports directly to Leila.\n- The headquarters of Beacon Insurance is in Nagoya.\n- Elena is employed by Atlas Freight.\n- The headquarters of Cedar Retail Group is in Ghent.\n- Jonas is employed by Cedar Retail Group.\n- Felix reports directly to Mara.\n- Mara reports directly to Elena.\n- The headquarters of Atlas Freight is in Turku.\n- Dmitri is employed by Atlas Freight.\n- Jonas reports directly to Felix.\n- Felix is employed by Cobalt Health.\n- Mara is employed by Beacon Insurance.\n- The headquarters of Northwind Systems is in Bergen.\n- Amara reports directly to Jonas.\n- Leila is employed by Beacon Insurance.\n- Yuki is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Bergen", "2": "Nagoya", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1710", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $11,000 for region east, from 20 April 2024 onward.\n\nPinnacle Software | decision file 96900 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role field technician, beginning 31 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-31 was issued Friday 17 November 2023. Covered classes are team lead / regional manager / intern / contractor / employee / vendor; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 96900: Leila Novak, role=contractor, region=south. Event date 14 October 2026; request received 28 October 2026; claimed amount $9,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1711", "family": "policy", "state": "A manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role employee, beginning 11 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-34 was issued Thursday 09 March 2023. Covered classes are regional manager / contractor / field technician; other roles are outside scope.\n\nCobalt Health | decision file 34022 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region central, from 26 September 2023 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 34022: Ravi Tan, role=intern, region=north. Event date 13 November 2025; request received 11 February 2026; claimed amount $1,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1712", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-16 was issued Wednesday 24 April 2024. Covered classes are employee / intern / vendor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role intern, beginning 28 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nVantage Air | decision file 77993 | data export review | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region west, from 29 January 2025 onward.\n\nCASE 77993: Callum Berg, role=vendor, region=south. Event date 08 May 2026; request received 28 May 2026; claimed amount $4,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1713", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "reports lost baggage", "3": "books airfare", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1714", "family": "intent", "state": "Incoming support request via email:\n\"I moved — update delivery for 31385\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1715", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region south, from 22 February 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 54585 | vendor onboarding | consolidated rule pack\n\nGoverning document PROC-11 was issued Friday 18 August 2023. Covered classes are employee / intern / vendor / field technician / contractor; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role intern, beginning 06 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 54585: Sofia Tan, role=employee, region=east. Event date 20 December 2025; request received 21 March 2026; claimed amount $14,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1716", "family": "intent", "state": "Incoming support request via email:\n\"Want my money back for 54783\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "wants the delivery address updated", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order", "5": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-1717", "family": "intent", "state": "Incoming travel request via email:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "books airfare", "3": "asks flight status", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1718", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Meridian Bank is in Austin.\n- Lucia reports directly to Yuki.\n- Nadia is employed by Pinnacle Software.\n- The headquarters of Cedar Retail Group is in Ghent.\n- Sofia is employed by Atlas Freight.\n- Kenji is employed by Meridian Bank.\n- Tobias is employed by Cedar Retail Group.\n- Yuki is employed by Summit Energy.\n- Pablo is employed by Meridian Bank.\n- Yuki reports directly to Kenji.\n- Tobias reports directly to Mara.\n- The headquarters of Pinnacle Software is in Ghent.\n- Aisha is employed by Pinnacle Software.\n- The headquarters of Atlas Freight is in Oslo.\n- Mara reports directly to Aisha.\n- Sofia reports directly to Pablo.\n- Aisha reports directly to Sofia.\n- Pablo reports directly to Nadia.\n- The headquarters of Summit Energy is in Porto.\n- Lucia is employed by Pinnacle Software.\n- Mara is employed by Meridian Bank.\n- Kenji reports directly to Tobias.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Austin", "2": "Leeds", "3": "Nagoya"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1719", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- Mei is employed by Atlas Freight.\n- The headquarters of Cobalt Health is in Ghent.\n- The headquarters of Summit Energy is in Valencia.\n- Yuki is employed by Summit Energy.\n- Pablo is employed by Ironwood Manufacturing.\n- Bruno is employed by Cobalt Health.\n- Callum is employed by Pinnacle Software.\n- Leila reports directly to Callum.\n- Callum reports directly to Mei.\n- Zoya is employed by Ironwood Manufacturing.\n- Kenji is employed by Pinnacle Software.\n- Pablo reports directly to Bruno.\n- Leila is employed by Atlas Freight.\n- The headquarters of Pinnacle Software is in Ghent.\n- The headquarters of Atlas Freight is in Cork.\n- Bruno reports directly to Leila.\n- Yuki reports directly to Zoya.\n- Elena is employed by Pinnacle Software.\n- Zoya reports directly to Elena.\n- Kenji reports directly to Pablo.\n- Mei reports directly to Yuki.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Oslo", "2": "Nagoya", "3": "Austin"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1720", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-90 was issued Friday 03 May 2024. Covered classes are contractor / regional manager / field technician; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role employee, beginning 06 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region east, from 27 April 2025 onward.\n\nIronwood Manufacturing | decision file 19933 | service credit | consolidated rule pack\n\nCASE 19933: Callum Ames, role=intern, region=coastal. Event date 14 June 2026; request received 28 June 2026; claimed amount $2,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1721", "family": "policy", "state": "Cedar Retail Group | decision file 60425 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $14,000 for role employee, beginning 14 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-80 was issued Monday 10 April 2023. Covered classes are field technician / team lead / contractor / intern / vendor; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region east, from 18 April 2024 onward.\n\nCASE 60425: Nadia Ames, role=team lead, region=south. Event date 02 August 2024; request received 30 September 2024; claimed amount $4,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1722", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nAtlas Freight | decision file 92288 | service credit | consolidated rule pack\n\nGoverning document MAN-38 was issued Monday 06 March 2023. Covered classes are regional manager / intern / employee / contractor; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region south, from 08 September 2023 onward.\n\nA2 changes the limit to $1,300 for role employee, beginning 19 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCASE 92288: Tessa Tan, role=team lead, region=west. Event date 16 September 2023; request received 22 December 2023; claimed amount $12,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1723", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nPinnacle Software | decision file 27594 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $4,200 for role field technician, beginning 27 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-48 was issued Monday 26 February 2024. Covered classes are intern / contractor / vendor / employee; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region south, from 23 June 2024 onward.\n\nCASE 27594: Pablo Ames, role=field technician, region=south. Event date 01 June 2026; request received 16 July 2026; claimed amount $4,951. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1724", "family": "policy", "state": "Lattice Analytics | decision file 34928 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region coastal, from 21 July 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document MAN-30 was issued Thursday 21 December 2023. Covered classes are vendor / contractor / team lead / regional manager / employee; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role field technician, beginning 16 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 34928: Kenji Okafor, role=field technician, region=coastal. Event date 22 December 2024; request received 19 January 2025; claimed amount $14,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1725", "family": "policy", "state": "A2 changes the limit to $4,200 for role field technician, beginning 19 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 71494 | service credit | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region north, from 26 January 2025 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-68 was issued Friday 03 May 2024. Covered classes are vendor / employee / field technician / contractor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 71494: Ravi Okafor, role=field technician, region=coastal. Event date 30 October 2026; request received 21 December 2026; claimed amount $3,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1726", "family": "policy", "state": "A manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region south, from 04 May 2024 onward.\n\nNorthwind Systems | decision file 79499 | equipment warranty | consolidated rule pack\n\nGoverning document STD-47 was issued Saturday 01 April 2023. Covered classes are vendor / contractor / regional manager / field technician; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role field technician, beginning 21 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 79499: Pablo Silva, role=field technician, region=east. Event date 01 February 2026; request received 19 March 2026; claimed amount $600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1727", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 64939 | data export review | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region central, from 21 September 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $1,300 for role vendor, beginning 07 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-39 was issued Saturday 10 June 2023. Covered classes are field technician / team lead / regional manager / vendor / intern; other roles are outside scope.\n\nCASE 64939: Sofia Silva, role=field technician, region=central. Event date 22 January 2026; request received 05 February 2026; claimed amount $4,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1728", "family": "policy", "state": "A manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region west, from 16 April 2024 onward.\n\nGoverning document MAN-34 was issued Wednesday 24 May 2023. Covered classes are employee / field technician / team lead / contractor; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role contractor, beginning 22 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 50134 | service credit | consolidated rule pack\n\nCASE 50134: Elena Novak, role=vendor, region=west. Event date 01 June 2024; request received 25 June 2024; claimed amount $1,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1729", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "asks flight status", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-1730", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan reports directly to Lucia.\n- Leila reports directly to Jonas.\n- The headquarters of Meridian Bank is in Lyon.\n- Leila is employed by Cobalt Health.\n- Mateo is employed by Beacon Insurance.\n- Mateo reports directly to Viktor.\n- The headquarters of Cobalt Health is in Oslo.\n- Bruno reports directly to Mara.\n- Mara is employed by Summit Energy.\n- Yuki is employed by Beacon Insurance.\n- Stefan is employed by Northwind Systems.\n- The headquarters of Northwind Systems is in Tallinn.\n- The headquarters of Summit Energy is in Bergen.\n- Jonas reports directly to Stefan.\n- Lucia is employed by Summit Energy.\n- Mara reports directly to Yuki.\n- Yuki reports directly to Mateo.\n- The headquarters of Beacon Insurance is in Ghent.\n- Jonas is employed by Beacon Insurance.\n- Viktor reports directly to Leila.\n- Bruno is employed by Summit Energy.\n- Viktor is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Oslo", "2": "Lyon", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1731", "family": "intent", "state": "A user sent this message to the travel desk:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "asks flight status", "3": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1732", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "reports lost baggage", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1733", "family": "intent", "state": "A user sent this message to the support desk:\n\"Order 83405 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1734", "family": "intent", "state": "A user sent this message to the support desk:\n\"The product broke — refund 6477 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "wants a different size/color/variant", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1735", "family": "intent", "state": "Incoming support request via email:\n\"Wrong address on order 64579, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "asks where an existing order is", "4": "asks for money back on a purchase", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1736", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $11,000 for region coastal, from 27 May 2024 onward.\n\nA2 changes the limit to $9,500 for role intern, beginning 09 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document STD-61 was issued Friday 12 January 2024. Covered classes are intern / team lead / field technician / employee / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nVantage Air | decision file 95273 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 95273: Leila Novak, role=contractor, region=coastal. Event date 17 November 2024; request received 15 December 2024; claimed amount $10,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1737", "family": "policy", "state": "A2 changes the limit to $1,300 for role intern, beginning 01 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nGoverning document POL-43 was issued Tuesday 23 May 2023. Covered classes are intern / field technician / regional manager / contractor; other roles are outside scope.\n\nBeacon Insurance | decision file 29729 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region coastal, from 08 April 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 29729: Sofia Okafor, role=vendor, region=east. Event date 02 November 2024; request received 16 December 2024; claimed amount $1,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1738", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-47 was issued Thursday 14 December 2023. Covered classes are field technician / vendor / regional manager / intern / team lead; other roles are outside scope.\n\nA2 changes the limit to $800 for role team lead, beginning 11 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 25952 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region east, from 06 July 2024 onward.\n\nCASE 25952: Amara Tan, role=employee, region=east. Event date 22 September 2026; request received 06 December 2026; claimed amount $10,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1739", "family": "intent", "state": "New support ticket, customer message:\n\"Refund order 53643, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "asks for money back on a purchase", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1740", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $3,200 for region west, from 21 August 2023 onward.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 56704 | data export review | consolidated rule pack\n\nGoverning document STD-14 was issued Tuesday 28 February 2023. Covered classes are contractor / regional manager / employee; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 13 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 56704: Pablo Novak, role=contractor, region=west. Event date 26 November 2023; request received 01 February 2024; claimed amount $9,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1741", "family": "intent", "state": "Incoming support request via email:\n\"Ship order 54732 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "reports an item arrived broken", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1742", "family": "policy", "state": "Governing document MAN-41 was issued Sunday 22 January 2023. Covered classes are regional manager / intern / contractor; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region west, from 25 January 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nPinnacle Software | decision file 72315 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $2,000 for role regional manager, beginning 29 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 72315: Mara Tan, role=employee, region=east. Event date 22 December 2023; request received 04 January 2024; claimed amount $2,149. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1743", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "changes seat assignment", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1744", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 26 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 80717 | service credit | consolidated rule pack\n\nGoverning document POL-56 was issued Tuesday 27 February 2024. Covered classes are contractor / regional manager / vendor / intern / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region west, from 07 December 2024 onward.\n\nCASE 80717: Jonas Okafor, role=team lead, region=west. Event date 11 March 2025; request received 16 April 2025; claimed amount $5,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1745", "family": "policy", "state": "A2 changes the limit to $2,800 for role employee, beginning 07 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-89 was issued Sunday 05 February 2023. Covered classes are field technician / team lead / employee / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nCobalt Health | decision file 83700 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region south, from 14 May 2023 onward.\n\nCASE 83700: Leila Berg, role=regional manager, region=east. Event date 15 June 2024; request received 22 July 2024; claimed amount $7,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1746", "family": "intent", "state": "New support ticket, customer message:\n\"Don't need the item anymore — cancel order 51970\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "reports an item arrived broken", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-1747", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Turku.\n- The headquarters of Cedar Retail Group is in Austin.\n- Priya is employed by Helios Logistics.\n- Stefan reports directly to Lucia.\n- The headquarters of Meridian Bank is in Valencia.\n- The headquarters of Helios Logistics is in Turku.\n- Sofia is employed by Meridian Bank.\n- Omar is employed by Meridian Bank.\n- Ingrid is employed by Cedar Retail Group.\n- Lucia is employed by Beacon Insurance.\n- Leila reports directly to Priya.\n- Lucia reports directly to Omar.\n- Pablo reports directly to Stefan.\n- Leila is employed by Meridian Bank.\n- Viktor reports directly to Ingrid.\n- Stefan is employed by Helios Logistics.\n- Sofia reports directly to Viktor.\n- Viktor is employed by Helios Logistics.\n- Pablo is employed by Meridian Bank.\n- Priya reports directly to Sofia.\n- The headquarters of Beacon Insurance is in Bergen.\n- Ingrid reports directly to Pablo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Ghent", "2": "Lyon", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-1748", "family": "multihop", "state": "Corporate registry excerpt:\n- Nadia reports directly to Leila.\n- The headquarters of Northwind Systems is in Bergen.\n- The headquarters of Summit Energy is in Nagoya.\n- Ingrid is employed by Summit Energy.\n- Tobias is employed by Meridian Bank.\n- Zoya is employed by Helios Logistics.\n- Felix reports directly to Zoya.\n- The headquarters of Meridian Bank is in Nagoya.\n- Zoya reports directly to Dmitri.\n- Leila is employed by Helios Logistics.\n- Pablo reports directly to Tobias.\n- Tobias reports directly to Viktor.\n- The headquarters of Atlas Freight is in Nagoya.\n- Nadia is employed by Atlas Freight.\n- Pablo is employed by Helios Logistics.\n- Viktor reports directly to Ingrid.\n- Dmitri is employed by Atlas Freight.\n- Felix is employed by Helios Logistics.\n- Viktor is employed by Helios Logistics.\n- Dmitri reports directly to Nadia.\n- Ingrid reports directly to Felix.\n- The headquarters of Helios Logistics is in Valencia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Tallinn", "2": "Austin", "3": "Cork"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1749", "family": "intent", "state": "Incoming travel request via email:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "changes seat assignment", "3": "reports lost baggage", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1750", "family": "intent", "state": "New support ticket, customer message:\n\"Where is order 91642\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1751", "family": "intent", "state": "New support ticket, customer message:\n\"Swap order 7173 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1752", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "books airfare", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1753", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "changes seat assignment", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-1754", "family": "intent", "state": "New support ticket, customer message:\n\"Want my money back for 81981\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "wants the delivery address updated", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1755", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 25728 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $2,800 for role team lead, beginning 09 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-51 was issued Sunday 14 May 2023. Covered classes are contractor / vendor / team lead / intern / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region west, from 06 October 2023 onward.\n\nCASE 25728: Amara Ames, role=contractor, region=coastal. Event date 05 December 2024; request received 03 February 2025; claimed amount $1,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1756", "family": "intent", "state": "Incoming support request via email:\n\"Status on my shipment 6452 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "reports an item arrived broken", "4": "asks for money back on a purchase", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1757", "family": "intent", "state": "Incoming support request via email:\n\"Refund order 10691, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "reports an item arrived broken", "4": "asks for money back on a purchase", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1758", "family": "multihop", "state": "Corporate registry excerpt:\n- Bruno reports directly to Amara.\n- The headquarters of Pinnacle Software is in Porto.\n- Aisha reports directly to Priya.\n- Priya reports directly to Dmitri.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- Ravi is employed by Northwind Systems.\n- Ravi reports directly to Bruno.\n- Amara is employed by Atlas Freight.\n- Amara reports directly to Zoya.\n- Aisha is employed by Atlas Freight.\n- The headquarters of Summit Energy is in Ghent.\n- Bruno is employed by Atlas Freight.\n- Elena is employed by Atlas Freight.\n- Dmitri is employed by Pinnacle Software.\n- Felix is employed by Pinnacle Software.\n- The headquarters of Northwind Systems is in Porto.\n- Dmitri reports directly to Elena.\n- Felix reports directly to Ravi.\n- Zoya is employed by Ironwood Manufacturing.\n- The headquarters of Atlas Freight is in Turku.\n- Priya is employed by Pinnacle Software.\n- Zoya reports directly to Aisha.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Turku", "2": "Porto", "3": "Bergen"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1759", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $1,100 for region central, from 13 January 2024 onward.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 26 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nNorthwind Systems | decision file 15103 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nGoverning document MAN-77 was issued Saturday 11 February 2023. Covered classes are team lead / vendor / intern / field technician / employee / regional manager; other roles are outside scope.\n\nCASE 15103: Jonas Okafor, role=field technician, region=north. Event date 13 September 2025; request received 31 October 2025; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1760", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role field technician, beginning 16 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region north, from 10 August 2024 onward.\n\nSummit Energy | decision file 15192 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-79 was issued Saturday 13 January 2024. Covered classes are regional manager / intern / team lead; other roles are outside scope.\n\nCASE 15192: Jonas Okafor, role=contractor, region=north. Event date 22 September 2025; request received 21 October 2025; claimed amount $14,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1761", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $700 for region south, from 07 November 2023 onward.\n\nA2 changes the limit to $1,300 for role field technician, beginning 27 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 82124 | data export review | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-11 was issued Saturday 17 June 2023. Covered classes are team lead / employee / regional manager / field technician / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 82124: Amara Berg, role=regional manager, region=central. Event date 12 July 2024; request received 09 August 2024; claimed amount $851. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1762", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "changes seat assignment", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1763", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role employee, beginning 12 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-90 was issued Sunday 16 April 2023. Covered classes are contractor / vendor / regional manager; other roles are outside scope.\n\nIronwood Manufacturing | decision file 44802 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region south, from 18 April 2024 onward.\n\nCASE 44802: Pablo Okafor, role=vendor, region=west. Event date 26 March 2024; request received 08 April 2024; claimed amount $1,100. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1764", "family": "policy", "state": "A2 changes the limit to $6,500 for role vendor, beginning 25 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region south, from 03 January 2025 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-67 was issued Monday 29 April 2024. Covered classes are field technician / vendor / intern / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 20643 | travel reimbursement | consolidated rule pack\n\nCASE 20643: Callum Okafor, role=employee, region=coastal. Event date 02 January 2027; request received 03 March 2027; claimed amount $2,401. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1765", "family": "intent", "state": "Incoming travel request via email:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "books airfare", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1766", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nHelios Logistics | decision file 39227 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region west, from 21 October 2024 onward.\n\nA2 changes the limit to $2,000 for role intern, beginning 31 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document MAN-77 was issued Saturday 03 February 2024. Covered classes are regional manager / intern / team lead / vendor / employee / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCASE 39227: Yuki Ames, role=team lead, region=south. Event date 28 September 2026; request received 27 December 2026; claimed amount $2,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1767", "family": "policy", "state": "A manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nGoverning document PROC-86 was issued Sunday 22 October 2023. Covered classes are team lead / employee / field technician / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region south, from 18 May 2024 onward.\n\nA2 changes the limit to $800 for role team lead, beginning 29 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 14400 | travel reimbursement | consolidated rule pack\n\nCASE 14400: Callum Okafor, role=field technician, region=west. Event date 30 August 2024; request received 29 September 2024; claimed amount $1,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1768", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Cork.\n- Bruno is employed by Ironwood Manufacturing.\n- Ravi is employed by Vantage Air.\n- Stefan reports directly to Tobias.\n- Nadia reports directly to Leila.\n- Ravi reports directly to Stefan.\n- The headquarters of Beacon Insurance is in Tallinn.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- Kenji is employed by Ironwood Manufacturing.\n- Callum reports directly to Kenji.\n- Sofia reports directly to Ravi.\n- Nadia is employed by Vantage Air.\n- Tobias reports directly to Nadia.\n- The headquarters of Summit Energy is in Austin.\n- Tobias is employed by Summit Energy.\n- Leila is employed by Northwind Systems.\n- Leila reports directly to Callum.\n- Sofia is employed by Summit Energy.\n- Stefan is employed by Northwind Systems.\n- Kenji reports directly to Bruno.\n- Callum is employed by Beacon Insurance.\n- The headquarters of Vantage Air is in Lyon.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Austin", "2": "Tallinn", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1769", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 58848 | vendor onboarding | consolidated rule pack\n\nGoverning document PROC-75 was issued Saturday 14 October 2023. Covered classes are contractor / intern / regional manager / team lead / vendor; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 25 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region coastal, from 05 October 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 58848: Zoya Tan, role=employee, region=south. Event date 11 April 2025; request received 02 June 2025; claimed amount $1,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1770", "family": "policy", "state": "Governing document PROC-61 was issued Friday 21 July 2023. Covered classes are field technician / regional manager / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $4,200 for role team lead, beginning 30 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region west, from 05 January 2024 onward.\n\nNorthwind Systems | decision file 47918 | relocation assistance | consolidated rule pack\n\nCASE 47918: Jonas Tan, role=employee, region=coastal. Event date 06 August 2024; request received 26 October 2024; claimed amount $9,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1771", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $6,500 for role vendor, beginning 03 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-85 was issued Thursday 05 January 2023. Covered classes are employee / vendor / regional manager; other roles are outside scope.\n\nMeridian Bank | decision file 26171 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region east, from 09 October 2023 onward.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCASE 26171: Ravi Silva, role=team lead, region=east. Event date 18 November 2025; request received 18 March 2026; claimed amount $6,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1772", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document MAN-76 was issued Tuesday 12 December 2023. Covered classes are contractor / field technician / employee / regional manager / vendor; other roles are outside scope.\n\nSummit Energy | decision file 80020 | service credit | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role team lead, beginning 04 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region central, from 20 April 2024 onward.\n\nCASE 80020: Callum Berg, role=vendor, region=south. Event date 17 October 2026; request received 08 December 2026; claimed amount $1,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1773", "family": "policy", "state": "A2 changes the limit to $9,500 for role field technician, beginning 12 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region north, from 29 July 2024 onward.\n\nHelios Logistics | decision file 58069 | data export review | consolidated rule pack\n\nGoverning document POL-77 was issued Tuesday 04 July 2023. Covered classes are intern / team lead / field technician / contractor / employee / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 58069: Elena Berg, role=contractor, region=north. Event date 17 September 2025; request received 24 October 2025; claimed amount $1,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1774", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $6,500 for role contractor, beginning 05 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region central, from 04 January 2025 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-79 was issued Sunday 04 February 2024. Covered classes are field technician / vendor / contractor / team lead; other roles are outside scope.\n\nPinnacle Software | decision file 73566 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nCASE 73566: Elena Ames, role=employee, region=west. Event date 02 January 2027; request received 03 March 2027; claimed amount $6,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1775", "family": "intent", "state": "New travel ticket, customer message:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-1776", "family": "multihop", "state": "Corporate registry excerpt:\n- Priya is employed by Cobalt Health.\n- Felix is employed by Atlas Freight.\n- Felix reports directly to Priya.\n- Elena is employed by Summit Energy.\n- The headquarters of Summit Energy is in Nagoya.\n- Mara is employed by Cedar Retail Group.\n- Nadia reports directly to Ravi.\n- Mateo is employed by Atlas Freight.\n- The headquarters of Meridian Bank is in Valencia.\n- Tobias is employed by Cedar Retail Group.\n- Stefan is employed by Cobalt Health.\n- The headquarters of Atlas Freight is in Nagoya.\n- Ravi reports directly to Mara.\n- The headquarters of Cedar Retail Group is in Cork.\n- Tobias reports directly to Nadia.\n- Ravi is employed by Meridian Bank.\n- Mara reports directly to Felix.\n- Priya reports directly to Stefan.\n- Elena reports directly to Mateo.\n- Nadia is employed by Meridian Bank.\n- Mateo reports directly to Tobias.\n- The headquarters of Cobalt Health is in Tallinn.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Valencia", "2": "Cork", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1777", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role contractor, beginning 16 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 84007 | data export review | consolidated rule pack\n\nGoverning document MAN-20 was issued Thursday 02 February 2023. Covered classes are intern / field technician / contractor / employee / team lead; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region east, from 25 May 2023 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nCASE 84007: Zoya Tan, role=contractor, region=east. Event date 17 October 2024; request received 16 December 2024; claimed amount $9,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1778", "family": "policy", "state": "Beacon Insurance | decision file 67104 | equipment warranty | consolidated rule pack\n\nGoverning document POL-32 was issued Sunday 19 February 2023. Covered classes are employee / regional manager / vendor / contractor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region north, from 28 December 2023 onward.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role team lead, beginning 04 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 67104: Stefan Novak, role=intern, region=south. Event date 07 May 2024; request received 13 July 2024; claimed amount $9,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1779", "family": "policy", "state": "Cedar Retail Group | decision file 19488 | data export review | consolidated rule pack\n\nA2 changes the limit to $800 for role employee, beginning 11 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region central, from 24 December 2023 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-39 was issued Sunday 09 July 2023. Covered classes are contractor / field technician / regional manager; other roles are outside scope.\n\nCASE 19488: Sofia Ames, role=regional manager, region=west. Event date 22 September 2025; request received 29 October 2025; claimed amount $4,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1780", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nMeridian Bank | decision file 56125 | relocation assistance | consolidated rule pack\n\nGoverning document PROC-80 was issued Sunday 28 May 2023. Covered classes are regional manager / vendor / field technician / contractor / intern / team lead; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region east, from 26 November 2023 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 31 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 56125: Zoya Tan, role=intern, region=central. Event date 07 September 2025; request received 08 October 2025; claimed amount $3,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1781", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar reports directly to Elena.\n- The headquarters of Beacon Insurance is in Oslo.\n- Hana reports directly to Nadia.\n- Elena reports directly to Priya.\n- Priya is employed by Lattice Analytics.\n- Viktor is employed by Cedar Retail Group.\n- Mateo reports directly to Omar.\n- Stefan is employed by Beacon Insurance.\n- Stefan reports directly to Viktor.\n- Priya reports directly to Hana.\n- Mateo is employed by Helios Logistics.\n- Viktor reports directly to Mateo.\n- Pablo is employed by Ironwood Manufacturing.\n- Omar is employed by Beacon Insurance.\n- Elena is employed by Ironwood Manufacturing.\n- Nadia is employed by Ironwood Manufacturing.\n- Nadia reports directly to Pablo.\n- The headquarters of Cedar Retail Group is in Oslo.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- The headquarters of Lattice Analytics is in Nagoya.\n- The headquarters of Helios Logistics is in Ghent.\n- Hana is employed by Cedar Retail Group.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Cork", "2": "Porto", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1782", "family": "intent", "state": "A user sent this message to the support desk:\n\"Want my money back for 36583\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "asks for money back on a purchase", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1783", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Austin.\n- Tessa reports directly to Jonas.\n- Zoya reports directly to Tobias.\n- Pablo reports directly to Zoya.\n- The headquarters of Cobalt Health is in Bergen.\n- Jonas reports directly to Priya.\n- Callum is employed by Cobalt Health.\n- Nadia reports directly to Sofia.\n- Priya reports directly to Callum.\n- Sofia reports directly to Pablo.\n- Tobias is employed by Helios Logistics.\n- The headquarters of Summit Energy is in Cork.\n- Callum reports directly to Nadia.\n- Sofia is employed by Northwind Systems.\n- Pablo is employed by Summit Energy.\n- The headquarters of Helios Logistics is in Ghent.\n- Tessa is employed by Summit Energy.\n- Priya is employed by Northwind Systems.\n- Nadia is employed by Beacon Insurance.\n- Jonas is employed by Helios Logistics.\n- The headquarters of Beacon Insurance is in Austin.\n- Zoya is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Cork", "2": "Valencia", "3": "Lyon"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-1784", "family": "intent", "state": "New support ticket, customer message:\n\"Tracking for 2707 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1785", "family": "policy", "state": "Governing document PROC-80 was issued Saturday 09 September 2023. Covered classes are regional manager / intern / vendor; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region central, from 13 December 2023 onward.\n\nMeridian Bank | decision file 47519 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $2,800 for role regional manager, beginning 23 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCASE 47519: Viktor Silva, role=contractor, region=central. Event date 25 September 2024; request received 16 October 2024; claimed amount $3,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1786", "family": "multihop", "state": "Corporate registry excerpt:\n- Jonas is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Leeds.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Aisha reports directly to Jonas.\n- Aisha is employed by Cedar Retail Group.\n- Elena is employed by Summit Energy.\n- Felix is employed by Beacon Insurance.\n- Viktor reports directly to Aisha.\n- The headquarters of Beacon Insurance is in Bergen.\n- Elena reports directly to Viktor.\n- Felix reports directly to Elena.\n- Tobias reports directly to Omar.\n- Ingrid is employed by Cedar Retail Group.\n- Tobias is employed by Cedar Retail Group.\n- Jonas reports directly to Nadia.\n- Nadia reports directly to Tobias.\n- Nadia is employed by Atlas Freight.\n- Omar reports directly to Ingrid.\n- Viktor is employed by Atlas Freight.\n- The headquarters of Northwind Systems is in Leeds.\n- The headquarters of Summit Energy is in Lyon.\n- Omar is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Leeds", "2": "Turku", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1787", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region north, from 18 July 2023 onward.\n\nA2 changes the limit to $800 for role regional manager, beginning 21 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 74998 | travel reimbursement | consolidated rule pack\n\nGoverning document STD-98 was issued Tuesday 14 February 2023. Covered classes are contractor / regional manager / employee / field technician / intern / team lead; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 74998: Zoya Novak, role=employee, region=coastal. Event date 02 January 2025; request received 24 January 2025; claimed amount $1,549. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1788", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCobalt Health | decision file 66944 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region west, from 12 December 2024 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document POL-98 was issued Sunday 12 November 2023. Covered classes are regional manager / intern / team lead / vendor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $14,000 for role team lead, beginning 09 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 66944: Viktor Silva, role=vendor, region=east. Event date 03 September 2025; request received 19 October 2025; claimed amount $13,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1789", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "changes seat assignment", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1790", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $2,200 for region south, from 26 May 2025 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document PROC-15 was issued Thursday 02 May 2024. Covered classes are intern / field technician / team lead / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role vendor, beginning 11 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 23060 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 23060: Jonas Okafor, role=team lead, region=central. Event date 22 May 2025; request received 08 June 2025; claimed amount $799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1791", "family": "policy", "state": "A2 changes the limit to $2,800 for role regional manager, beginning 03 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-19 was issued Saturday 20 May 2023. Covered classes are intern / team lead / field technician; other roles are outside scope.\n\nCedar Retail Group | decision file 14046 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region central, from 17 November 2023 onward.\n\nCASE 14046: Tobias Tan, role=vendor, region=west. Event date 02 September 2025; request received 08 November 2025; claimed amount $4,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1792", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Lyon.\n- Elena is employed by Pinnacle Software.\n- Viktor is employed by Cobalt Health.\n- Yuki reports directly to Elena.\n- The headquarters of Cobalt Health is in Nagoya.\n- Jonas is employed by Atlas Freight.\n- Elena reports directly to Zoya.\n- The headquarters of Pinnacle Software is in Turku.\n- Lucia reports directly to Yuki.\n- Bruno reports directly to Jonas.\n- Mara reports directly to Lucia.\n- Bruno is employed by Pinnacle Software.\n- Zoya reports directly to Viktor.\n- Yuki is employed by Lattice Analytics.\n- Ravi is employed by Atlas Freight.\n- Lucia is employed by Cobalt Health.\n- Jonas reports directly to Ravi.\n- Viktor reports directly to Bruno.\n- The headquarters of Beacon Insurance is in Tallinn.\n- The headquarters of Atlas Freight is in Bergen.\n- Zoya is employed by Pinnacle Software.\n- Mara is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Porto", "2": "Turku", "3": "Ghent"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1793", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan reports directly to Pablo.\n- The headquarters of Meridian Bank is in Lyon.\n- Zoya reports directly to Lucia.\n- Pablo is employed by Lattice Analytics.\n- Priya reports directly to Kenji.\n- Lucia is employed by Meridian Bank.\n- Priya is employed by Lattice Analytics.\n- Stefan is employed by Cedar Retail Group.\n- Aisha is employed by Meridian Bank.\n- Aisha reports directly to Zoya.\n- The headquarters of Lattice Analytics is in Valencia.\n- Nadia is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Turku.\n- Zoya is employed by Pinnacle Software.\n- The headquarters of Beacon Insurance is in Lyon.\n- Nadia reports directly to Aisha.\n- Omar is employed by Beacon Insurance.\n- Kenji is employed by Meridian Bank.\n- Lucia reports directly to Priya.\n- The headquarters of Pinnacle Software is in Ghent.\n- Omar reports directly to Nadia.\n- Pablo reports directly to Omar.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Cork", "2": "Lyon", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1794", "family": "intent", "state": "A user sent this message to the support desk:\n\"12629 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1795", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region central, from 13 September 2024 onward.\n\nGoverning document MAN-39 was issued Wednesday 27 September 2023. Covered classes are intern / contractor / field technician / regional manager; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role vendor, beginning 10 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 22463 | vendor onboarding | consolidated rule pack\n\nCASE 22463: Dmitri Silva, role=vendor, region=west. Event date 30 September 2024; request received 28 October 2024; claimed amount $4,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1796", "family": "policy", "state": "A2 changes the limit to $6,500 for role team lead, beginning 16 January 2026; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region east, from 20 May 2025 onward.\n\nNorthwind Systems | decision file 40651 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nGoverning document MAN-19 was issued Sunday 05 May 2024. Covered classes are team lead / vendor / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 40651: Tobias Tan, role=intern, region=coastal. Event date 10 December 2026; request received 10 March 2027; claimed amount $5,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1797", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $2,200 for region north, from 02 February 2024 onward.\n\nA2 changes the limit to $2,000 for role employee, beginning 29 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nGoverning document PROC-88 was issued Sunday 13 August 2023. Covered classes are regional manager / intern / contractor / employee / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nVantage Air | decision file 76448 | vendor onboarding | consolidated rule pack\n\nCASE 76448: Tobias Silva, role=employee, region=south. Event date 21 May 2026; request received 11 June 2026; claimed amount $749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1798", "family": "policy", "state": "A2 changes the limit to $14,000 for role vendor, beginning 06 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nVantage Air | decision file 13312 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region central, from 29 February 2024 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document POL-94 was issued Wednesday 29 November 2023. Covered classes are intern / field technician / vendor / employee / team lead / contractor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 13312: Nadia Okafor, role=intern, region=east. Event date 05 April 2025; request received 20 May 2025; claimed amount $14,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1799", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-50 was issued Sunday 03 December 2023. Covered classes are employee / vendor / intern; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $1,300 for role field technician, beginning 28 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 93756 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region coastal, from 12 November 2024 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 93756: Mei Berg, role=team lead, region=coastal. Event date 06 May 2025; request received 20 May 2025; claimed amount $1,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1800", "family": "intent", "state": "Incoming support request via email:\n\"Wrong address on order 31154, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "reports an item arrived broken", "4": "wants to cancel a placed order", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1801", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 60523 | equipment warranty | consolidated rule pack\n\nGoverning document STD-30 was issued Thursday 07 December 2023. Covered classes are team lead / contractor / employee / intern; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role employee, beginning 17 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region north, from 08 April 2024 onward.\n\nCASE 60523: Ingrid Berg, role=contractor, region=north. Event date 02 September 2026; request received 01 November 2026; claimed amount $5,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1802", "family": "policy", "state": "Cedar Retail Group | decision file 20778 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region central, from 30 July 2024 onward.\n\nGoverning document PROC-46 was issued Wednesday 18 October 2023. Covered classes are employee / contractor / field technician / team lead / vendor; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role field technician, beginning 06 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 20778: Sofia Tan, role=contractor, region=coastal. Event date 12 July 2026; request received 28 July 2026; claimed amount $9,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1803", "family": "policy", "state": "Vantage Air | decision file 72440 | relocation assistance | consolidated rule pack\n\nGoverning document MAN-89 was issued Tuesday 25 April 2023. Covered classes are field technician / regional manager / contractor / employee / vendor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $9,500 for role vendor, beginning 29 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region east, from 07 January 2024 onward.\n\nCASE 72440: Elena Tan, role=employee, region=north. Event date 23 August 2025; request received 06 October 2025; claimed amount $2,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1804", "family": "policy", "state": "Summit Energy | decision file 64216 | travel reimbursement | consolidated rule pack\n\nGoverning document POL-22 was issued Thursday 05 October 2023. Covered classes are field technician / team lead / intern / vendor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $9,500 for role intern, beginning 10 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region east, from 19 October 2024 onward.\n\nCASE 64216: Lucia Silva, role=team lead, region=coastal. Event date 08 December 2024; request received 07 January 2025; claimed amount $1,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1805", "family": "intent", "state": "New support ticket, customer message:\n\"The product broke — refund 70445 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "wants the delivery address updated", "5": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1806", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $11,000 for region central, from 29 June 2024 onward.\n\nHelios Logistics | decision file 71432 | vendor onboarding | consolidated rule pack\n\nGoverning document POL-84 was issued Wednesday 03 January 2024. Covered classes are contractor / intern / regional manager / field technician / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $14,000 for role contractor, beginning 27 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 71432: Ravi Berg, role=intern, region=west. Event date 09 March 2026; request received 07 May 2026; claimed amount $2,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1807", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "asks flight status", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1808", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum is employed by Summit Energy.\n- The headquarters of Lattice Analytics is in Austin.\n- The headquarters of Cedar Retail Group is in Austin.\n- Leila is employed by Cedar Retail Group.\n- Lucia reports directly to Jonas.\n- Nadia is employed by Summit Energy.\n- The headquarters of Summit Energy is in Cork.\n- Callum reports directly to Hana.\n- The headquarters of Helios Logistics is in Turku.\n- Mara is employed by Northwind Systems.\n- Hana reports directly to Dmitri.\n- Jonas reports directly to Leila.\n- Leila reports directly to Aisha.\n- Aisha is employed by Lattice Analytics.\n- Jonas is employed by Lattice Analytics.\n- Dmitri is employed by Lattice Analytics.\n- Lucia is employed by Northwind Systems.\n- Dmitri reports directly to Nadia.\n- The headquarters of Northwind Systems is in Porto.\n- Aisha reports directly to Callum.\n- Hana is employed by Lattice Analytics.\n- Mara reports directly to Lucia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Lyon", "2": "Valencia", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1809", "family": "intent", "state": "Incoming support request via email:\n\"Don't need the item anymore — cancel order 20440\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "asks for money back on a purchase", "4": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1810", "family": "policy", "state": "A manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region north, from 02 July 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $2,000 for role contractor, beginning 15 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 63170 | relocation assistance | consolidated rule pack\n\nGoverning document STD-33 was issued Friday 07 July 2023. Covered classes are vendor / intern / contractor / field technician; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 63170: Jonas Novak, role=contractor, region=north. Event date 25 August 2024; request received 23 October 2024; claimed amount $1,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1811", "family": "policy", "state": "Governing document POL-26 was issued Friday 21 July 2023. Covered classes are vendor / team lead / field technician / intern / employee / regional manager; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role employee, beginning 24 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 31755 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region west, from 04 June 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 31755: Mara Ames, role=employee, region=west. Event date 22 August 2025; request received 20 September 2025; claimed amount $6,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1812", "family": "policy", "state": "Governing document MAN-46 was issued Tuesday 07 November 2023. Covered classes are team lead / field technician / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role contractor, beginning 04 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 61844 | data export review | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region coastal, from 15 May 2024 onward.\n\nCASE 61844: Dmitri Ames, role=vendor, region=central. Event date 11 July 2024; request received 10 August 2024; claimed amount $5,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1813", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role team lead, beginning 25 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-65 was issued Friday 03 May 2024. Covered classes are team lead / contractor / employee / field technician / vendor / intern; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region south, from 07 March 2025 onward.\n\nBeacon Insurance | decision file 87228 | travel reimbursement | consolidated rule pack\n\nCASE 87228: Tessa Silva, role=regional manager, region=south. Event date 12 December 2026; request received 25 January 2027; claimed amount $900. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1814", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia is employed by Meridian Bank.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Priya is employed by Cobalt Health.\n- The headquarters of Northwind Systems is in Porto.\n- Zoya is employed by Cobalt Health.\n- Hana reports directly to Dmitri.\n- Zoya reports directly to Sofia.\n- Kenji is employed by Ironwood Manufacturing.\n- The headquarters of Meridian Bank is in Valencia.\n- Kenji reports directly to Priya.\n- The headquarters of Cobalt Health is in Valencia.\n- Hana is employed by Cobalt Health.\n- Nadia is employed by Northwind Systems.\n- Lucia reports directly to Hana.\n- Sofia is employed by Meridian Bank.\n- The headquarters of Cedar Retail Group is in Tallinn.\n- Sofia reports directly to Kenji.\n- Yuki is employed by Meridian Bank.\n- Nadia reports directly to Zoya.\n- Dmitri reports directly to Nadia.\n- Priya reports directly to Yuki.\n- Dmitri is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Valencia", "2": "Nagoya", "3": "Austin"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-1815", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Vantage Air is in Lyon.\n- Priya reports directly to Yuki.\n- Tessa is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Leeds.\n- The headquarters of Lattice Analytics is in Porto.\n- Pablo reports directly to Mei.\n- Bruno reports directly to Pablo.\n- Leila is employed by Summit Energy.\n- Mei reports directly to Leila.\n- Mara reports directly to Bruno.\n- Priya is employed by Ironwood Manufacturing.\n- Tessa reports directly to Mara.\n- Aisha reports directly to Tessa.\n- Bruno is employed by Summit Energy.\n- Leila reports directly to Priya.\n- Pablo is employed by Vantage Air.\n- Mei is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- Yuki is employed by Summit Energy.\n- The headquarters of Summit Energy is in Nagoya.\n- Aisha is employed by Pinnacle Software.\n- Mara is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Ghent", "2": "Porto", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1816", "family": "intent", "state": "New support ticket, customer message:\n\"Order 76933 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "wants the delivery address updated", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1817", "family": "intent", "state": "Incoming travel request via email:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "asks flight status", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1818", "family": "policy", "state": "A manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region west, from 25 February 2024 onward.\n\nA2 changes the limit to $1,300 for role intern, beginning 17 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nNorthwind Systems | decision file 48102 | data export review | consolidated rule pack\n\nGoverning document POL-98 was issued Tuesday 11 April 2023. Covered classes are intern / vendor / team lead / employee; other roles are outside scope.\n\nCASE 48102: Tessa Berg, role=team lead, region=south. Event date 15 April 2024; request received 31 May 2024; claimed amount $2,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1819", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia reports directly to Viktor.\n- Lucia is employed by Beacon Insurance.\n- The headquarters of Helios Logistics is in Ghent.\n- Zoya reports directly to Elena.\n- Viktor is employed by Northwind Systems.\n- The headquarters of Cobalt Health is in Oslo.\n- Viktor reports directly to Mateo.\n- Nadia reports directly to Aisha.\n- The headquarters of Summit Energy is in Bergen.\n- The headquarters of Beacon Insurance is in Austin.\n- Sofia is employed by Cobalt Health.\n- Mateo reports directly to Nadia.\n- Elena is employed by Summit Energy.\n- Dmitri reports directly to Sofia.\n- Aisha reports directly to Lucia.\n- Nadia is employed by Summit Energy.\n- Elena reports directly to Dmitri.\n- Aisha is employed by Summit Energy.\n- The headquarters of Northwind Systems is in Tallinn.\n- Dmitri is employed by Cobalt Health.\n- Zoya is employed by Northwind Systems.\n- Mateo is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Turku", "2": "Oslo", "3": "Leeds"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1820", "family": "policy", "state": "A2 changes the limit to $2,800 for role intern, beginning 24 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region central, from 18 May 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document POL-81 was issued Monday 22 May 2023. Covered classes are intern / team lead / regional manager; other roles are outside scope.\n\nCobalt Health | decision file 68750 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 68750: Stefan Silva, role=contractor, region=central. Event date 23 March 2026; request received 05 April 2026; claimed amount $3,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1821", "family": "intent", "state": "New support ticket, customer message:\n\"Where is order 11643\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1822", "family": "policy", "state": "A manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 65370 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region east, from 03 January 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $2,800 for role field technician, beginning 21 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-99 was issued Wednesday 07 June 2023. Covered classes are employee / contractor / intern; other roles are outside scope.\n\nCASE 65370: Yuki Berg, role=team lead, region=east. Event date 18 October 2024; request received 08 November 2024; claimed amount $3,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1823", "family": "policy", "state": "Governing document POL-42 was issued Tuesday 13 February 2024. Covered classes are intern / field technician / team lead; other roles are outside scope.\n\nVantage Air | decision file 70505 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role contractor, beginning 24 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region south, from 25 July 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 70505: Kenji Okafor, role=intern, region=central. Event date 09 February 2026; request received 26 March 2026; claimed amount $1,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1824", "family": "policy", "state": "A2 changes the limit to $14,000 for role field technician, beginning 04 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-56 was issued Monday 13 November 2023. Covered classes are employee / regional manager / vendor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region west, from 30 October 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nMeridian Bank | decision file 55454 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nCASE 55454: Viktor Ames, role=team lead, region=central. Event date 20 December 2024; request received 18 January 2025; claimed amount $1,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1825", "family": "intent", "state": "Incoming support request via email:\n\"75638 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "wants the delivery address updated", "4": "wants to cancel a placed order", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1826", "family": "multihop", "state": "Corporate registry excerpt:\n- Ravi reports directly to Stefan.\n- Stefan reports directly to Priya.\n- Lucia reports directly to Mara.\n- Elena reports directly to Lucia.\n- The headquarters of Summit Energy is in Cork.\n- The headquarters of Atlas Freight is in Turku.\n- Elena is employed by Meridian Bank.\n- Mara is employed by Summit Energy.\n- The headquarters of Meridian Bank is in Austin.\n- Priya is employed by Summit Energy.\n- Stefan is employed by Meridian Bank.\n- Lucia is employed by Summit Energy.\n- Amara is employed by Lattice Analytics.\n- Jonas reports directly to Amara.\n- The headquarters of Vantage Air is in Valencia.\n- Mara reports directly to Pablo.\n- Jonas is employed by Meridian Bank.\n- Pablo is employed by Summit Energy.\n- Amara reports directly to Ravi.\n- Priya reports directly to Elena.\n- The headquarters of Lattice Analytics is in Porto.\n- Ravi is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Valencia", "2": "Austin", "3": "Ghent"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1827", "family": "intent", "state": "New support ticket, customer message:\n\"Refund order 72393, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1828", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "reports lost baggage", "3": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1829", "family": "intent", "state": "New travel ticket, customer message:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "changes seat assignment", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1830", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "reports lost baggage", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1831", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nVantage Air | decision file 36868 | equipment warranty | consolidated rule pack\n\nGoverning document POL-92 was issued Monday 27 November 2023. Covered classes are intern / regional manager / vendor / field technician / contractor / team lead; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region west, from 19 May 2024 onward.\n\nA2 changes the limit to $2,000 for role contractor, beginning 28 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 36868: Sofia Okafor, role=contractor, region=east. Event date 08 October 2024; request received 15 November 2024; claimed amount $1,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1832", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $800 for role employee, beginning 14 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-30 was issued Monday 24 July 2023. Covered classes are employee / regional manager / contractor / team lead; other roles are outside scope.\n\nLattice Analytics | decision file 57587 | service credit | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region south, from 02 August 2024 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 57587: Dmitri Okafor, role=team lead, region=central. Event date 09 March 2026; request received 24 March 2026; claimed amount $3,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1833", "family": "multihop", "state": "Corporate registry excerpt:\n- Mateo reports directly to Tobias.\n- The headquarters of Summit Energy is in Tallinn.\n- Tobias is employed by Vantage Air.\n- Ravi is employed by Summit Energy.\n- Bruno is employed by Helios Logistics.\n- Ravi reports directly to Sofia.\n- Callum is employed by Vantage Air.\n- Mateo is employed by Vantage Air.\n- Sofia reports directly to Callum.\n- Dmitri reports directly to Elena.\n- Elena reports directly to Pablo.\n- Tobias reports directly to Dmitri.\n- The headquarters of Vantage Air is in Austin.\n- Dmitri is employed by Helios Logistics.\n- Sofia is employed by Pinnacle Software.\n- The headquarters of Helios Logistics is in Oslo.\n- The headquarters of Meridian Bank is in Oslo.\n- Callum reports directly to Bruno.\n- Pablo is employed by Helios Logistics.\n- Elena is employed by Vantage Air.\n- Bruno reports directly to Mateo.\n- The headquarters of Pinnacle Software is in Leeds.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Porto", "2": "Cork", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1834", "family": "policy", "state": "A manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region coastal, from 06 May 2024 onward.\n\nCedar Retail Group | decision file 14574 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $2,000 for role employee, beginning 10 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document MAN-58 was issued Wednesday 10 January 2024. Covered classes are contractor / regional manager / team lead / vendor / field technician; other roles are outside scope.\n\nCASE 14574: Hana Tan, role=field technician, region=south. Event date 06 October 2025; request received 27 November 2025; claimed amount $3,699. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1835", "family": "policy", "state": "Governing document STD-21 was issued Saturday 08 July 2023. Covered classes are field technician / regional manager / vendor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region south, from 20 April 2024 onward.\n\nPinnacle Software | decision file 22199 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role field technician, beginning 03 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 22199: Hana Berg, role=employee, region=east. Event date 02 February 2025; request received 04 April 2025; claimed amount $6,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1836", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "reports lost baggage", "3": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1837", "family": "policy", "state": "Northwind Systems | decision file 32268 | travel reimbursement | consolidated rule pack\n\nGoverning document STD-89 was issued Saturday 24 February 2024. Covered classes are intern / vendor / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region east, from 25 March 2025 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role contractor, beginning 03 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 32268: Felix Silva, role=vendor, region=north. Event date 18 December 2024; request received 15 February 2025; claimed amount $2,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1838", "family": "policy", "state": "Ironwood Manufacturing | decision file 85322 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $2,800 for role intern, beginning 29 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-89 was issued Monday 17 July 2023. Covered classes are team lead / vendor / intern / regional manager / contractor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region north, from 02 June 2024 onward.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nCASE 85322: Leila Silva, role=field technician, region=north. Event date 12 October 2024; request received 03 December 2024; claimed amount $2,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1839", "family": "policy", "state": "Lattice Analytics | decision file 49330 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region east, from 20 April 2024 onward.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role employee, beginning 27 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-38 was issued Thursday 29 June 2023. Covered classes are intern / team lead / employee / field technician; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 49330: Lucia Ames, role=regional manager, region=coastal. Event date 18 July 2024; request received 11 August 2024; claimed amount $1,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1840", "family": "multihop", "state": "Corporate registry excerpt:\n- Ravi is employed by Cedar Retail Group.\n- Tobias is employed by Vantage Air.\n- Mateo reports directly to Ravi.\n- Hana reports directly to Zoya.\n- Priya is employed by Vantage Air.\n- Leila is employed by Vantage Air.\n- Hana is employed by Helios Logistics.\n- The headquarters of Pinnacle Software is in Lyon.\n- Ingrid reports directly to Tobias.\n- Pablo is employed by Vantage Air.\n- Zoya is employed by Vantage Air.\n- Ravi reports directly to Hana.\n- Mateo is employed by Cedar Retail Group.\n- Zoya reports directly to Ingrid.\n- Ingrid is employed by Helios Logistics.\n- Priya reports directly to Leila.\n- Pablo reports directly to Priya.\n- Leila reports directly to Mateo.\n- The headquarters of Helios Logistics is in Bergen.\n- The headquarters of Cedar Retail Group is in Nagoya.\n- The headquarters of Cobalt Health is in Cork.\n- The headquarters of Vantage Air is in Tallinn.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Tallinn", "2": "Cork", "3": "Lyon"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1841", "family": "policy", "state": "A manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 94731 | service credit | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-47 was issued Monday 18 March 2024. Covered classes are vendor / team lead / contractor / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 19 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region central, from 19 June 2024 onward.\n\nCASE 94731: Tobias Tan, role=intern, region=north. Event date 26 February 2027; request received 26 May 2027; claimed amount $7,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1842", "family": "multihop", "state": "Corporate registry excerpt:\n- Ingrid is employed by Helios Logistics.\n- Elena is employed by Vantage Air.\n- Mei reports directly to Kenji.\n- Callum is employed by Meridian Bank.\n- Nadia reports directly to Ingrid.\n- Kenji is employed by Vantage Air.\n- Jonas is employed by Vantage Air.\n- Amara reports directly to Jonas.\n- Kenji reports directly to Amara.\n- Elena reports directly to Nadia.\n- The headquarters of Meridian Bank is in Cork.\n- Amara is employed by Helios Logistics.\n- Nadia is employed by Vantage Air.\n- The headquarters of Atlas Freight is in Lyon.\n- The headquarters of Ironwood Manufacturing is in Cork.\n- The headquarters of Vantage Air is in Ghent.\n- Sofia is employed by Helios Logistics.\n- Ingrid reports directly to Sofia.\n- The headquarters of Helios Logistics is in Bergen.\n- Sofia reports directly to Mei.\n- Mei is employed by Meridian Bank.\n- Callum reports directly to Elena.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Ghent", "2": "Porto", "3": "Leeds"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1843", "family": "policy", "state": "Meridian Bank | decision file 18445 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region east, from 05 September 2024 onward.\n\nGoverning document STD-46 was issued Monday 25 March 2024. Covered classes are intern / regional manager / field technician; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role intern, beginning 15 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 18445: Stefan Okafor, role=employee, region=coastal. Event date 14 July 2025; request received 27 August 2025; claimed amount $699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1844", "family": "policy", "state": "Governing document MAN-70 was issued Monday 13 February 2023. Covered classes are employee / intern / field technician / team lead / regional manager; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region central, from 20 July 2023 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $2,800 for role employee, beginning 09 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nHelios Logistics | decision file 39815 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCASE 39815: Zoya Tan, role=regional manager, region=coastal. Event date 07 November 2025; request received 05 February 2026; claimed amount $5,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1845", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "cancels a booking", "3": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1846", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia is employed by Summit Energy.\n- The headquarters of Cobalt Health is in Turku.\n- Omar is employed by Helios Logistics.\n- The headquarters of Lattice Analytics is in Cork.\n- Felix is employed by Ironwood Manufacturing.\n- Pablo is employed by Helios Logistics.\n- Pablo reports directly to Felix.\n- Elena is employed by Summit Energy.\n- Yuki reports directly to Elena.\n- Elena reports directly to Mara.\n- The headquarters of Helios Logistics is in Valencia.\n- Aisha is employed by Lattice Analytics.\n- Aisha reports directly to Sofia.\n- Felix reports directly to Aisha.\n- Yuki is employed by Ironwood Manufacturing.\n- Mara reports directly to Pablo.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Priya is employed by Cobalt Health.\n- Omar reports directly to Yuki.\n- The headquarters of Summit Energy is in Oslo.\n- Priya reports directly to Omar.\n- Mara is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Cork", "2": "Oslo", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1847", "family": "intent", "state": "A user sent this message to the support desk:\n\"Tracking for 87496 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "wants the delivery address updated", "4": "wants a different size/color/variant", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1848", "family": "policy", "state": "A2 changes the limit to $1,300 for role contractor, beginning 28 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nAtlas Freight | decision file 10795 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region west, from 18 December 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nGoverning document STD-31 was issued Monday 07 August 2023. Covered classes are intern / regional manager / contractor; other roles are outside scope.\n\nCASE 10795: Ravi Novak, role=contractor, region=central. Event date 08 July 2025; request received 06 September 2025; claimed amount $1,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1849", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region east, from 28 October 2024 onward.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 11 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 74813 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document PROC-31 was issued Thursday 04 April 2024. Covered classes are contractor / intern / team lead / regional manager / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 74813: Dmitri Okafor, role=regional manager, region=west. Event date 24 November 2026; request received 01 January 2027; claimed amount $2,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1850", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region central, from 08 October 2023 onward.\n\nPinnacle Software | decision file 24758 | vendor onboarding | consolidated rule pack\n\nGoverning document POL-63 was issued Tuesday 20 June 2023. Covered classes are contractor / intern / vendor; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role intern, beginning 20 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCASE 24758: Mei Silva, role=field technician, region=coastal. Event date 05 April 2025; request received 19 July 2025; claimed amount $1,899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1851", "family": "policy", "state": "A manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 29 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nNorthwind Systems | decision file 74877 | vendor onboarding | consolidated rule pack\n\nGoverning document POL-95 was issued Thursday 14 September 2023. Covered classes are regional manager / team lead / field technician; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region east, from 02 February 2024 onward.\n\nCASE 74877: Mei Ames, role=vendor, region=north. Event date 17 November 2025; request received 02 January 2026; claimed amount $2,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1852", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role field technician, beginning 02 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 70130 | relocation assistance | consolidated rule pack\n\nGoverning document MAN-85 was issued Thursday 28 December 2023. Covered classes are intern / employee / regional manager / field technician; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region east, from 31 December 2024 onward.\n\nCASE 70130: Jonas Berg, role=team lead, region=north. Event date 17 November 2025; request received 02 January 2026; claimed amount $2,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1853", "family": "policy", "state": "Meridian Bank | decision file 32584 | travel reimbursement | consolidated rule pack\n\nGoverning document MAN-12 was issued Tuesday 03 January 2023. Covered classes are vendor / field technician / team lead / regional manager / intern; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role employee, beginning 26 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region east, from 09 November 2023 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 32584: Lucia Berg, role=field technician, region=west. Event date 02 September 2024; request received 26 September 2024; claimed amount $1,600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1854", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Helios Logistics is in Porto.\n- Tessa reports directly to Sofia.\n- Sofia is employed by Helios Logistics.\n- Lucia reports directly to Ingrid.\n- Ingrid reports directly to Leila.\n- Aisha is employed by Cobalt Health.\n- Stefan reports directly to Tessa.\n- Elena reports directly to Callum.\n- The headquarters of Beacon Insurance is in Leeds.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Elena is employed by Helios Logistics.\n- Sofia reports directly to Aisha.\n- Ingrid is employed by Cobalt Health.\n- Stefan is employed by Helios Logistics.\n- The headquarters of Cobalt Health is in Bergen.\n- Lucia is employed by Cobalt Health.\n- Leila reports directly to Stefan.\n- Tessa is employed by Pinnacle Software.\n- The headquarters of Atlas Freight is in Austin.\n- Callum is employed by Cobalt Health.\n- Leila is employed by Beacon Insurance.\n- Aisha reports directly to Elena.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Valencia", "2": "Lyon", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1855", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role contractor, beginning 09 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region east, from 01 November 2024 onward.\n\nGoverning document STD-67 was issued Wednesday 24 April 2024. Covered classes are contractor / vendor / team lead; other roles are outside scope.\n\nMeridian Bank | decision file 55362 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 55362: Priya Ames, role=field technician, region=coastal. Event date 24 March 2025; request received 14 April 2025; claimed amount $1,401. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1856", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $1,100 for region north, from 20 March 2024 onward.\n\nPinnacle Software | decision file 92444 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 10 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-78 was issued Friday 07 July 2023. Covered classes are team lead / contractor / intern / regional manager / field technician / vendor; other roles are outside scope.\n\nCASE 92444: Mei Ames, role=team lead, region=west. Event date 21 March 2026; request received 21 May 2026; claimed amount $2,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1857", "family": "policy", "state": "Governing document STD-31 was issued Monday 16 January 2023. Covered classes are contractor / team lead / employee / regional manager / intern; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region south, from 20 June 2023 onward.\n\nAtlas Freight | decision file 90638 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $9,500 for role field technician, beginning 23 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 90638: Tessa Berg, role=vendor, region=south. Event date 23 June 2025; request received 22 September 2025; claimed amount $1,351. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1858", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document PROC-86 was issued Sunday 26 February 2023. Covered classes are team lead / intern / regional manager / contractor / vendor / field technician; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region north, from 14 December 2023 onward.\n\nSummit Energy | decision file 95843 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $2,000 for role intern, beginning 07 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 95843: Lucia Ames, role=vendor, region=north. Event date 18 October 2024; request received 15 November 2024; claimed amount $2,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1859", "family": "multihop", "state": "Corporate registry excerpt:\n- Ingrid reports directly to Hana.\n- The headquarters of Vantage Air is in Cork.\n- The headquarters of Cedar Retail Group is in Austin.\n- The headquarters of Lattice Analytics is in Leeds.\n- Hana reports directly to Felix.\n- Felix reports directly to Ravi.\n- The headquarters of Cobalt Health is in Tallinn.\n- Omar is employed by Lattice Analytics.\n- Priya is employed by Lattice Analytics.\n- Viktor reports directly to Ingrid.\n- Jonas is employed by Cedar Retail Group.\n- Hana is employed by Cobalt Health.\n- Amara is employed by Lattice Analytics.\n- Ravi is employed by Lattice Analytics.\n- Priya reports directly to Omar.\n- Amara reports directly to Jonas.\n- The headquarters of Ironwood Manufacturing is in Porto.\n- Viktor is employed by Cobalt Health.\n- Ravi reports directly to Priya.\n- Jonas reports directly to Viktor.\n- Felix is employed by Vantage Air.\n- Ingrid is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Nagoya", "2": "Bergen", "3": "Ghent"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1860", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Pinnacle Software is in Tallinn.\n- Bruno is employed by Meridian Bank.\n- Tessa reports directly to Elena.\n- Elena reports directly to Bruno.\n- Sofia is employed by Helios Logistics.\n- Kenji is employed by Beacon Insurance.\n- Kenji reports directly to Sofia.\n- Amara reports directly to Priya.\n- Nadia is employed by Pinnacle Software.\n- Elena is employed by Helios Logistics.\n- Amara is employed by Atlas Freight.\n- Tessa is employed by Helios Logistics.\n- The headquarters of Atlas Freight is in Valencia.\n- Bruno reports directly to Kenji.\n- Priya is employed by Meridian Bank.\n- The headquarters of Helios Logistics is in Leeds.\n- Viktor is employed by Pinnacle Software.\n- The headquarters of Meridian Bank is in Leeds.\n- Nadia reports directly to Tessa.\n- Viktor reports directly to Amara.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Priya reports directly to Nadia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Lyon", "2": "Tallinn", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1861", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "books airfare", "3": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1862", "family": "policy", "state": "A2 changes the limit to $6,500 for role intern, beginning 13 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region coastal, from 20 August 2023 onward.\n\nCedar Retail Group | decision file 77863 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document MAN-54 was issued Wednesday 03 May 2023. Covered classes are field technician / contractor / regional manager / intern; other roles are outside scope.\n\nCASE 77863: Bruno Novak, role=contractor, region=east. Event date 29 November 2024; request received 12 January 2025; claimed amount $6,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1863", "family": "intent", "state": "Incoming support request via email:\n\"Swap order 41211 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-1864", "family": "intent", "state": "A user sent this message to the support desk:\n\"Ship order 80125 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1865", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCobalt Health | decision file 21764 | data export review | consolidated rule pack\n\nA2 changes the limit to $1,300 for role employee, beginning 07 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region south, from 15 June 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-46 was issued Wednesday 14 February 2024. Covered classes are vendor / field technician / regional manager / employee; other roles are outside scope.\n\nCASE 21764: Stefan Berg, role=regional manager, region=east. Event date 21 May 2026; request received 04 June 2026; claimed amount $1,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1866", "family": "intent", "state": "New support ticket, customer message:\n\"Order 93314 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1867", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 15 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region coastal, from 31 January 2024 onward.\n\nGoverning document MAN-19 was issued Tuesday 21 February 2023. Covered classes are regional manager / contractor / intern / team lead / field technician / employee; other roles are outside scope.\n\nCedar Retail Group | decision file 49653 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 49653: Mateo Novak, role=field technician, region=south. Event date 29 April 2026; request received 03 May 2026; claimed amount $1,600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1868", "family": "multihop", "state": "Corporate registry excerpt:\n- Ravi reports directly to Leila.\n- Pablo reports directly to Zoya.\n- Ravi is employed by Cedar Retail Group.\n- The headquarters of Vantage Air is in Lyon.\n- Leila is employed by Pinnacle Software.\n- The headquarters of Beacon Insurance is in Bergen.\n- Lucia reports directly to Ravi.\n- Hana reports directly to Yuki.\n- Yuki is employed by Pinnacle Software.\n- Yuki reports directly to Pablo.\n- The headquarters of Cedar Retail Group is in Turku.\n- Hana is employed by Pinnacle Software.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Pablo is employed by Ironwood Manufacturing.\n- Felix reports directly to Hana.\n- Felix is employed by Beacon Insurance.\n- Leila reports directly to Sofia.\n- Sofia reports directly to Felix.\n- The headquarters of Pinnacle Software is in Lyon.\n- Zoya is employed by Beacon Insurance.\n- Lucia is employed by Ironwood Manufacturing.\n- Sofia is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Lyon", "2": "Porto", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-1869", "family": "intent", "state": "Incoming support request via email:\n\"Tracking for 86744 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "reports an item arrived broken", "4": "wants to cancel a placed order", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-1870", "family": "multihop", "state": "Corporate registry excerpt:\n- Kenji reports directly to Mara.\n- Leila is employed by Cedar Retail Group.\n- Leila reports directly to Nadia.\n- Sofia reports directly to Callum.\n- Ravi is employed by Pinnacle Software.\n- The headquarters of Atlas Freight is in Nagoya.\n- Callum reports directly to Pablo.\n- Nadia is employed by Meridian Bank.\n- Pablo is employed by Summit Energy.\n- The headquarters of Cedar Retail Group is in Tallinn.\n- Pablo reports directly to Ravi.\n- The headquarters of Pinnacle Software is in Porto.\n- Sofia is employed by Summit Energy.\n- Ravi reports directly to Leila.\n- Callum is employed by Cedar Retail Group.\n- Mara is employed by Meridian Bank.\n- Nadia reports directly to Hana.\n- The headquarters of Summit Energy is in Leeds.\n- Hana is employed by Meridian Bank.\n- Kenji is employed by Meridian Bank.\n- Mara reports directly to Sofia.\n- The headquarters of Meridian Bank is in Lyon.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Turku", "2": "Valencia", "3": "Ghent"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1871", "family": "policy", "state": "Governing document PROC-97 was issued Monday 05 June 2023. Covered classes are vendor / contractor / team lead / intern / employee; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region central, from 25 September 2023 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role field technician, beginning 17 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 36497 | data export review | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 36497: Callum Novak, role=employee, region=west. Event date 24 June 2026; request received 18 July 2026; claimed amount $5,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1872", "family": "intent", "state": "Incoming travel request via email:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "books airfare", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1873", "family": "intent", "state": "Incoming travel request via email:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "cancels a booking", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1874", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region west, from 05 December 2024 onward.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 30 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 50400 | data export review | consolidated rule pack\n\nGoverning document MAN-30 was issued Friday 12 April 2024. Covered classes are team lead / intern / regional manager / contractor / vendor; other roles are outside scope.\n\nCASE 50400: Viktor Okafor, role=team lead, region=east. Event date 08 October 2026; request received 07 January 2027; claimed amount $4,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1875", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "cancels a booking", "3": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1876", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia reports directly to Sofia.\n- Omar reports directly to Kenji.\n- The headquarters of Cobalt Health is in Ghent.\n- Dmitri is employed by Vantage Air.\n- Omar is employed by Cobalt Health.\n- Kenji reports directly to Bruno.\n- Sofia is employed by Beacon Insurance.\n- Bruno reports directly to Dmitri.\n- Leila is employed by Summit Energy.\n- Mei is employed by Cobalt Health.\n- Bruno is employed by Summit Energy.\n- The headquarters of Summit Energy is in Nagoya.\n- Sofia reports directly to Mei.\n- The headquarters of Vantage Air is in Porto.\n- Leila reports directly to Lucia.\n- Kenji is employed by Cobalt Health.\n- Mei reports directly to Pablo.\n- The headquarters of Beacon Insurance is in Lyon.\n- Pablo reports directly to Omar.\n- Lucia is employed by Vantage Air.\n- Pablo is employed by Beacon Insurance.\n- The headquarters of Lattice Analytics is in Porto.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Tallinn", "2": "Lyon", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1877", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 20124 | data export review | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region north, from 09 January 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $1,300 for role employee, beginning 19 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-86 was issued Tuesday 06 June 2023. Covered classes are intern / contractor / field technician; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 20124: Nadia Tan, role=regional manager, region=central. Event date 01 April 2024; request received 21 April 2024; claimed amount $1,300. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1878", "family": "policy", "state": "A2 changes the limit to $4,200 for role regional manager, beginning 20 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region east, from 08 August 2024 onward.\n\nPinnacle Software | decision file 17035 | relocation assistance | consolidated rule pack\n\nGoverning document PROC-27 was issued Tuesday 27 February 2024. Covered classes are intern / vendor / regional manager / field technician / team lead / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 17035: Mei Berg, role=regional manager, region=north. Event date 12 November 2025; request received 13 March 2026; claimed amount $2,701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1879", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region north, from 03 June 2024 onward.\n\nA2 changes the limit to $9,500 for role team lead, beginning 19 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-31 was issued Sunday 10 September 2023. Covered classes are regional manager / contractor / vendor / intern / field technician / employee; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nHelios Logistics | decision file 85696 | data export review | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 85696: Mara Berg, role=intern, region=east. Event date 08 August 2026; request received 30 August 2026; claimed amount $9,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1880", "family": "intent", "state": "A user sent this message to the support desk:\n\"Can i exchange 57833 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "wants to cancel a placed order", "4": "wants a different size/color/variant", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1881", "family": "intent", "state": "A user sent this message to the support desk:\n\"The product broke — refund 96145 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-1882", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "asks flight status", "3": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-1883", "family": "intent", "state": "New travel ticket, customer message:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "reports lost baggage", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1884", "family": "multihop", "state": "Corporate registry excerpt:\n- Dmitri is employed by Cobalt Health.\n- The headquarters of Summit Energy is in Tallinn.\n- Stefan is employed by Vantage Air.\n- Callum reports directly to Amara.\n- The headquarters of Vantage Air is in Nagoya.\n- Bruno is employed by Cobalt Health.\n- Ravi is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Austin.\n- Dmitri reports directly to Felix.\n- Tessa reports directly to Mei.\n- Felix is employed by Cobalt Health.\n- Tessa is employed by Cobalt Health.\n- Felix reports directly to Bruno.\n- Mei is employed by Atlas Freight.\n- Mei reports directly to Stefan.\n- Callum is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Oslo.\n- The headquarters of Cobalt Health is in Lyon.\n- Amara is employed by Meridian Bank.\n- Amara reports directly to Dmitri.\n- Stefan reports directly to Ravi.\n- Bruno reports directly to Tessa.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Austin", "2": "Oslo", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1885", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $700 for region coastal, from 22 July 2024 onward.\n\nBeacon Insurance | decision file 11544 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role intern, beginning 07 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-88 was issued Thursday 23 November 2023. Covered classes are employee / vendor / intern / regional manager / team lead; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 11544: Hana Ames, role=employee, region=central. Event date 02 August 2025; request received 23 August 2025; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1886", "family": "policy", "state": "Northwind Systems | decision file 22802 | equipment warranty | consolidated rule pack\n\nGoverning document PROC-49 was issued Wednesday 29 November 2023. Covered classes are employee / regional manager / vendor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role employee, beginning 31 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region central, from 02 June 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 22802: Stefan Tan, role=vendor, region=central. Event date 08 September 2026; request received 30 September 2026; claimed amount $14,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1887", "family": "policy", "state": "A2 changes the limit to $1,300 for role field technician, beginning 17 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 66565 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document MAN-64 was issued Friday 29 September 2023. Covered classes are employee / field technician / regional manager / vendor / intern / contractor; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region west, from 08 October 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 66565: Stefan Novak, role=regional manager, region=north. Event date 21 June 2026; request received 08 August 2026; claimed amount $1,300. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1888", "family": "intent", "state": "New travel ticket, customer message:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "asks flight status", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1889", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role team lead, beginning 05 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document POL-95 was issued Saturday 27 May 2023. Covered classes are vendor / intern / regional manager / employee / team lead / contractor; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region north, from 27 April 2024 onward.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 46529 | travel reimbursement | consolidated rule pack\n\nCASE 46529: Zoya Okafor, role=contractor, region=coastal. Event date 03 July 2025; request received 02 August 2025; claimed amount $6,749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1890", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document POL-45 was issued Wednesday 22 February 2023. Covered classes are employee / vendor / team lead / regional manager / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region north, from 03 February 2024 onward.\n\nIronwood Manufacturing | decision file 36509 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role vendor, beginning 10 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 36509: Leila Okafor, role=employee, region=east. Event date 09 July 2025; request received 30 July 2025; claimed amount $11,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1891", "family": "policy", "state": "A2 changes the limit to $6,500 for role team lead, beginning 27 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 31079 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document PROC-30 was issued Saturday 19 August 2023. Covered classes are regional manager / employee / team lead / intern / vendor; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region central, from 12 January 2024 onward.\n\nCASE 31079: Jonas Ames, role=employee, region=east. Event date 13 April 2025; request received 04 July 2025; claimed amount $6,649. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1892", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara reports directly to Mei.\n- The headquarters of Atlas Freight is in Leeds.\n- Amara is employed by Ironwood Manufacturing.\n- Viktor reports directly to Aisha.\n- Ravi is employed by Pinnacle Software.\n- The headquarters of Summit Energy is in Leeds.\n- The headquarters of Pinnacle Software is in Ghent.\n- Mei is employed by Ironwood Manufacturing.\n- Dmitri reports directly to Ravi.\n- Felix is employed by Atlas Freight.\n- Dmitri is employed by Ironwood Manufacturing.\n- Felix reports directly to Dmitri.\n- Mei reports directly to Mara.\n- The headquarters of Vantage Air is in Porto.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Aisha reports directly to Amara.\n- Viktor is employed by Ironwood Manufacturing.\n- Mara reports directly to Felix.\n- Aisha is employed by Vantage Air.\n- Yuki reports directly to Viktor.\n- Mara is employed by Ironwood Manufacturing.\n- Yuki is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Lyon", "2": "Cork", "3": "Ghent"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1893", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $1,100 for region north, from 14 July 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document PROC-84 was issued Wednesday 23 August 2023. Covered classes are regional manager / field technician / contractor / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nHelios Logistics | decision file 44857 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $2,000 for role team lead, beginning 22 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 44857: Leila Ames, role=vendor, region=north. Event date 23 February 2026; request received 23 March 2026; claimed amount $8,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1894", "family": "intent", "state": "Incoming travel request via email:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "reports lost baggage", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1895", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region east, from 27 November 2024 onward.\n\nA2 changes the limit to $6,500 for role contractor, beginning 25 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 27829 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document STD-45 was issued Sunday 28 April 2024. Covered classes are team lead / contractor / vendor / employee / field technician; other roles are outside scope.\n\nCASE 27829: Kenji Tan, role=vendor, region=north. Event date 06 June 2025; request received 27 June 2025; claimed amount $3,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1896", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCedar Retail Group | decision file 89411 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region north, from 21 February 2024 onward.\n\nGoverning document PROC-63 was issued Monday 03 April 2023. Covered classes are intern / contractor / regional manager / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role vendor, beginning 18 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 89411: Zoya Berg, role=vendor, region=west. Event date 26 February 2025; request received 27 March 2025; claimed amount $1,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1897", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-87 was issued Tuesday 09 May 2023. Covered classes are vendor / employee / regional manager / contractor / team lead / intern; other roles are outside scope.\n\nA2 changes the limit to $800 for role team lead, beginning 25 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region north, from 26 January 2024 onward.\n\nLattice Analytics | decision file 75894 | relocation assistance | consolidated rule pack\n\nCASE 75894: Ingrid Silva, role=team lead, region=coastal. Event date 29 March 2026; request received 29 April 2026; claimed amount $2,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1898", "family": "policy", "state": "A2 changes the limit to $1,300 for role intern, beginning 25 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 33935 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document PROC-96 was issued Sunday 01 October 2023. Covered classes are regional manager / vendor / employee / contractor / intern; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region north, from 31 October 2024 onward.\n\nCASE 33935: Pablo Silva, role=contractor, region=coastal. Event date 30 December 2024; request received 20 January 2025; claimed amount $1,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1899", "family": "policy", "state": "Summit Energy | decision file 35163 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region coastal, from 29 December 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-38 was issued Saturday 22 July 2023. Covered classes are field technician / vendor / regional manager / contractor / intern / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $2,800 for role employee, beginning 21 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 35163: Callum Silva, role=team lead, region=central. Event date 12 September 2024; request received 02 October 2024; claimed amount $2,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1900", "family": "policy", "state": "A2 changes the limit to $2,800 for role vendor, beginning 11 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region west, from 26 May 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nGoverning document MAN-53 was issued Saturday 15 July 2023. Covered classes are intern / vendor / team lead / employee; other roles are outside scope.\n\nLattice Analytics | decision file 27304 | equipment warranty | consolidated rule pack\n\nCASE 27304: Mateo Novak, role=contractor, region=east. Event date 10 May 2026; request received 24 July 2026; claimed amount $7,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1901", "family": "policy", "state": "A2 changes the limit to $800 for role contractor, beginning 02 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-72 was issued Monday 05 February 2024. Covered classes are intern / employee / regional manager / team lead; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region west, from 06 February 2025 onward.\n\nHelios Logistics | decision file 27270 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 27270: Leila Ames, role=team lead, region=west. Event date 22 June 2025; request received 14 July 2025; claimed amount $7,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1902", "family": "policy", "state": "Atlas Freight | decision file 97978 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region east, from 29 January 2024 onward.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-80 was issued Sunday 09 April 2023. Covered classes are employee / contractor / team lead; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $800 for role intern, beginning 01 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 97978: Dmitri Tan, role=team lead, region=coastal. Event date 22 July 2024; request received 12 September 2024; claimed amount $799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1903", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-16 was issued Sunday 27 August 2023. Covered classes are team lead / vendor / contractor / intern / field technician / regional manager; other roles are outside scope.\n\nIronwood Manufacturing | decision file 63118 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role intern, beginning 30 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region coastal, from 22 March 2024 onward.\n\nCASE 63118: Kenji Berg, role=regional manager, region=south. Event date 04 September 2025; request received 17 December 2025; claimed amount $1,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1904", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region coastal, from 12 April 2025 onward.\n\nGoverning document STD-64 was issued Tuesday 30 April 2024. Covered classes are field technician / vendor / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 85336 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $9,500 for role regional manager, beginning 09 January 2026; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 85336: Ravi Novak, role=regional manager, region=west. Event date 08 August 2025; request received 14 October 2025; claimed amount $5,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1905", "family": "multihop", "state": "Corporate registry excerpt:\n- Nadia reports directly to Dmitri.\n- Aisha is employed by Cobalt Health.\n- The headquarters of Lattice Analytics is in Oslo.\n- Dmitri is employed by Meridian Bank.\n- Aisha reports directly to Tobias.\n- Amara reports directly to Kenji.\n- The headquarters of Cobalt Health is in Turku.\n- Kenji is employed by Lattice Analytics.\n- Dmitri reports directly to Aisha.\n- Mei is employed by Lattice Analytics.\n- The headquarters of Meridian Bank is in Porto.\n- The headquarters of Pinnacle Software is in Oslo.\n- Amara is employed by Meridian Bank.\n- Felix reports directly to Amara.\n- Tobias is employed by Cobalt Health.\n- Kenji reports directly to Callum.\n- Callum reports directly to Mei.\n- Mei reports directly to Nadia.\n- Felix is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Bergen.\n- Callum is employed by Pinnacle Software.\n- Nadia is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Tallinn", "2": "Ghent", "3": "Austin"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1906", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $7,500 for region east, from 12 September 2024 onward.\n\nHelios Logistics | decision file 52738 | data export review | consolidated rule pack\n\nA2 changes the limit to $2,000 for role field technician, beginning 22 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document STD-29 was issued Friday 08 March 2024. Covered classes are employee / intern / field technician; other roles are outside scope.\n\nCASE 52738: Aisha Okafor, role=field technician, region=south. Event date 15 May 2026; request received 05 June 2026; claimed amount $1,599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1907", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region south, from 25 April 2025 onward.\n\nGoverning document STD-79 was issued Friday 10 May 2024. Covered classes are intern / employee / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 23 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 21822 | travel reimbursement | consolidated rule pack\n\nCASE 21822: Mateo Silva, role=field technician, region=central. Event date 15 June 2026; request received 21 July 2026; claimed amount $3,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1908", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $2,200 for region coastal, from 14 September 2023 onward.\n\nGoverning document PROC-33 was issued Monday 09 January 2023. Covered classes are field technician / vendor / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role employee, beginning 29 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nAtlas Freight | decision file 48110 | data export review | consolidated rule pack\n\nCASE 48110: Yuki Okafor, role=field technician, region=east. Event date 08 January 2025; request received 21 February 2025; claimed amount $5,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1909", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nGoverning document PROC-19 was issued Tuesday 10 January 2023. Covered classes are vendor / employee / regional manager / field technician / intern / team lead; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 20 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 61064 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region north, from 25 November 2023 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 61064: Dmitri Tan, role=employee, region=south. Event date 18 December 2023; request received 02 February 2024; claimed amount $7,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1910", "family": "multihop", "state": "Corporate registry excerpt:\n- Bruno is employed by Helios Logistics.\n- Jonas is employed by Cedar Retail Group.\n- Bruno reports directly to Mei.\n- Elena is employed by Cedar Retail Group.\n- Mei reports directly to Mateo.\n- Priya reports directly to Bruno.\n- The headquarters of Helios Logistics is in Valencia.\n- Elena reports directly to Priya.\n- The headquarters of Pinnacle Software is in Valencia.\n- Pablo reports directly to Nadia.\n- The headquarters of Atlas Freight is in Valencia.\n- Mateo is employed by Cedar Retail Group.\n- Mei is employed by Ironwood Manufacturing.\n- Nadia is employed by Cedar Retail Group.\n- Pablo is employed by Ironwood Manufacturing.\n- Priya is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Tallinn.\n- Jonas reports directly to Pablo.\n- Callum reports directly to Jonas.\n- Callum is employed by Pinnacle Software.\n- Mateo reports directly to Callum.\n- The headquarters of Ironwood Manufacturing is in Ghent.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Cork", "2": "Ghent", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1911", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nMeridian Bank | decision file 91551 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region west, from 07 January 2024 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document MAN-73 was issued Sunday 23 April 2023. Covered classes are contractor / employee / vendor; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role vendor, beginning 26 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 91551: Amara Okafor, role=intern, region=central. Event date 13 November 2025; request received 11 December 2025; claimed amount $8,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1912", "family": "policy", "state": "Cedar Retail Group | decision file 15066 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region east, from 01 November 2024 onward.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role vendor, beginning 12 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-55 was issued Wednesday 15 November 2023. Covered classes are regional manager / field technician / intern / vendor / employee; other roles are outside scope.\n\nCASE 15066: Aisha Silva, role=intern, region=coastal. Event date 24 January 2025; request received 23 April 2025; claimed amount $11,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1913", "family": "intent", "state": "New support ticket, customer message:\n\"I moved — update delivery for 11875\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "wants the delivery address updated", "4": "wants a different size/color/variant", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1914", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document PROC-31 was issued Thursday 11 January 2024. Covered classes are field technician / employee / regional manager / contractor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region east, from 14 August 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $800 for role team lead, beginning 14 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 40841 | relocation assistance | consolidated rule pack\n\nCASE 40841: Hana Tan, role=intern, region=south. Event date 29 October 2024; request received 28 January 2025; claimed amount $1,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1915", "family": "policy", "state": "Ironwood Manufacturing | decision file 47342 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $2,000 for role vendor, beginning 02 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region central, from 03 January 2025 onward.\n\nGoverning document PROC-52 was issued Thursday 02 May 2024. Covered classes are team lead / field technician / intern; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 47342: Priya Tan, role=regional manager, region=west. Event date 30 April 2025; request received 28 July 2025; claimed amount $7,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1916", "family": "policy", "state": "Governing document PROC-50 was issued Thursday 20 July 2023. Covered classes are intern / vendor / contractor; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region central, from 16 January 2024 onward.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role team lead, beginning 13 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 88842 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 88842: Lucia Okafor, role=regional manager, region=east. Event date 24 August 2025; request received 21 November 2025; claimed amount $2,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1917", "family": "policy", "state": "Governing document PROC-61 was issued Sunday 18 June 2023. Covered classes are vendor / regional manager / intern; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 07 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 70999 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region central, from 12 November 2023 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 70999: Amara Berg, role=team lead, region=coastal. Event date 06 December 2024; request received 05 January 2025; claimed amount $1,300. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1918", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $3,200 for region south, from 15 February 2024 onward.\n\nA2 changes the limit to $1,300 for role team lead, beginning 03 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 71168 | equipment warranty | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nGoverning document PROC-95 was issued Monday 06 March 2023. Covered classes are vendor / regional manager / intern / employee / team lead / contractor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 71168: Ravi Ames, role=intern, region=east. Event date 19 July 2025; request received 26 August 2025; claimed amount $2,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1919", "family": "intent", "state": "New support ticket, customer message:\n\"Please cancel order 77148 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1920", "family": "policy", "state": "A2 changes the limit to $800 for role intern, beginning 02 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 72469 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-71 was issued Sunday 23 April 2023. Covered classes are regional manager / intern / team lead; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region south, from 26 November 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 72469: Sofia Ames, role=vendor, region=north. Event date 20 July 2025; request received 09 October 2025; claimed amount $801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1921", "family": "policy", "state": "A2 changes the limit to $1,300 for role regional manager, beginning 15 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 80833 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region north, from 29 January 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-32 was issued Wednesday 23 August 2023. Covered classes are employee / vendor / field technician / contractor / team lead / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 80833: Tobias Silva, role=field technician, region=south. Event date 09 May 2026; request received 15 August 2026; claimed amount $1,351. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1922", "family": "policy", "state": "Summit Energy | decision file 28599 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region west, from 22 December 2023 onward.\n\nGoverning document PROC-43 was issued Tuesday 08 August 2023. Covered classes are contractor / team lead / regional manager / employee; other roles are outside scope.\n\nA2 changes the limit to $800 for role regional manager, beginning 12 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 28599: Kenji Novak, role=regional manager, region=south. Event date 02 September 2024; request received 01 January 2025; claimed amount $801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1923", "family": "policy", "state": "A2 changes the limit to $2,000 for role regional manager, beginning 13 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-48 was issued Saturday 20 April 2024. Covered classes are regional manager / vendor / contractor / employee / team lead / intern; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region central, from 13 April 2025 onward.\n\nCobalt Health | decision file 81210 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nCASE 81210: Hana Ames, role=contractor, region=west. Event date 30 July 2026; request received 13 October 2026; claimed amount $2,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1924", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Amara reports directly to Felix.\n- Priya reports directly to Zoya.\n- Amara is employed by Vantage Air.\n- The headquarters of Cobalt Health is in Porto.\n- Felix reports directly to Kenji.\n- Hana is employed by Atlas Freight.\n- Mara is employed by Cobalt Health.\n- Kenji is employed by Ironwood Manufacturing.\n- Lucia reports directly to Priya.\n- The headquarters of Atlas Freight is in Ghent.\n- Lucia is employed by Cobalt Health.\n- Kenji reports directly to Lucia.\n- Viktor reports directly to Mara.\n- Felix is employed by Cobalt Health.\n- Priya is employed by Ironwood Manufacturing.\n- The headquarters of Beacon Insurance is in Turku.\n- Zoya is employed by Ironwood Manufacturing.\n- Mara reports directly to Amara.\n- Hana reports directly to Viktor.\n- Viktor is employed by Ironwood Manufacturing.\n- The headquarters of Vantage Air is in Tallinn.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Valencia", "2": "Ghent", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1925", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region south, from 11 October 2023 onward.\n\nGoverning document MAN-38 was issued Wednesday 10 May 2023. Covered classes are vendor / team lead / contractor / regional manager / employee; other roles are outside scope.\n\nIronwood Manufacturing | decision file 51534 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role field technician, beginning 02 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 51534: Aisha Tan, role=employee, region=south. Event date 17 January 2024; request received 02 April 2024; claimed amount $3,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1926", "family": "policy", "state": "A2 changes the limit to $6,500 for role team lead, beginning 25 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region central, from 10 April 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-41 was issued Wednesday 31 May 2023. Covered classes are intern / contractor / team lead / field technician / employee / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 96232 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 96232: Tobias Novak, role=vendor, region=central. Event date 13 September 2025; request received 20 October 2025; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1927", "family": "intent", "state": "Incoming support request via email:\n\"Status on my shipment 39477 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-1928", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena reports directly to Mateo.\n- Kenji is employed by Lattice Analytics.\n- The headquarters of Atlas Freight is in Austin.\n- Mateo reports directly to Ravi.\n- The headquarters of Lattice Analytics is in Ghent.\n- The headquarters of Beacon Insurance is in Ghent.\n- Lucia is employed by Atlas Freight.\n- Sofia reports directly to Bruno.\n- Sofia is employed by Pinnacle Software.\n- Bruno reports directly to Elena.\n- Omar reports directly to Kenji.\n- Elena is employed by Atlas Freight.\n- The headquarters of Pinnacle Software is in Austin.\n- The headquarters of Northwind Systems is in Bergen.\n- Mateo is employed by Northwind Systems.\n- Kenji reports directly to Lucia.\n- Ravi reports directly to Tobias.\n- Lucia reports directly to Sofia.\n- Bruno is employed by Northwind Systems.\n- Omar is employed by Lattice Analytics.\n- Ravi is employed by Atlas Freight.\n- Tobias is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Oslo", "2": "Austin", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1929", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia is employed by Cedar Retail Group.\n- Omar is employed by Summit Energy.\n- Stefan is employed by Northwind Systems.\n- Tobias is employed by Northwind Systems.\n- Pablo reports directly to Dmitri.\n- The headquarters of Meridian Bank is in Lyon.\n- Stefan reports directly to Tobias.\n- Dmitri reports directly to Lucia.\n- Pablo is employed by Northwind Systems.\n- Sofia reports directly to Aisha.\n- Dmitri is employed by Meridian Bank.\n- Lucia reports directly to Stefan.\n- The headquarters of Northwind Systems is in Valencia.\n- Omar reports directly to Sofia.\n- The headquarters of Cedar Retail Group is in Nagoya.\n- Jonas reports directly to Omar.\n- The headquarters of Lattice Analytics is in Nagoya.\n- The headquarters of Summit Energy is in Tallinn.\n- Jonas is employed by Cedar Retail Group.\n- Tobias reports directly to Jonas.\n- Sofia is employed by Cedar Retail Group.\n- Aisha is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Lyon", "2": "Bergen", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1930", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nNorthwind Systems | decision file 69185 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region central, from 24 June 2024 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-46 was issued Sunday 03 December 2023. Covered classes are regional manager / field technician / vendor / contractor / team lead / employee; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role intern, beginning 31 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 69185: Kenji Berg, role=field technician, region=east. Event date 30 July 2025; request received 27 September 2025; claimed amount $9,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1931", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum is employed by Northwind Systems.\n- Stefan reports directly to Zoya.\n- The headquarters of Beacon Insurance is in Leeds.\n- The headquarters of Pinnacle Software is in Cork.\n- Elena is employed by Pinnacle Software.\n- Hana reports directly to Stefan.\n- Sofia is employed by Lattice Analytics.\n- Leila reports directly to Elena.\n- Hana is employed by Northwind Systems.\n- The headquarters of Lattice Analytics is in Nagoya.\n- Amara is employed by Beacon Insurance.\n- Amara reports directly to Leila.\n- Elena reports directly to Hana.\n- Mateo reports directly to Sofia.\n- Callum reports directly to Amara.\n- Leila is employed by Lattice Analytics.\n- Sofia reports directly to Callum.\n- The headquarters of Northwind Systems is in Oslo.\n- The headquarters of Atlas Freight is in Tallinn.\n- Zoya is employed by Atlas Freight.\n- Stefan is employed by Atlas Freight.\n- Mateo is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Valencia", "2": "Bergen", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1932", "family": "policy", "state": "A2 changes the limit to $9,500 for role regional manager, beginning 25 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 41166 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region coastal, from 21 May 2024 onward.\n\nGoverning document POL-87 was issued Saturday 08 July 2023. Covered classes are team lead / contractor / field technician / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 41166: Yuki Berg, role=contractor, region=south. Event date 14 June 2025; request received 26 June 2025; claimed amount $3,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1933", "family": "policy", "state": "Atlas Freight | decision file 27364 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $800 for role regional manager, beginning 26 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region south, from 20 June 2023 onward.\n\nGoverning document PROC-77 was issued Monday 20 March 2023. Covered classes are employee / intern / team lead / regional manager / field technician / vendor; other roles are outside scope.\n\nCASE 27364: Priya Tan, role=vendor, region=north. Event date 10 July 2024; request received 22 August 2024; claimed amount $799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1934", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum reports directly to Sofia.\n- The headquarters of Meridian Bank is in Bergen.\n- Aisha reports directly to Mateo.\n- Tobias is employed by Pinnacle Software.\n- Jonas reports directly to Lucia.\n- Jonas is employed by Ironwood Manufacturing.\n- Mateo is employed by Ironwood Manufacturing.\n- Aisha is employed by Meridian Bank.\n- Stefan reports directly to Nadia.\n- Sofia reports directly to Stefan.\n- Lucia reports directly to Tobias.\n- Mateo reports directly to Callum.\n- Callum is employed by Summit Energy.\n- The headquarters of Pinnacle Software is in Oslo.\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- Nadia reports directly to Jonas.\n- The headquarters of Beacon Insurance is in Tallinn.\n- The headquarters of Summit Energy is in Turku.\n- Stefan is employed by Pinnacle Software.\n- Sofia is employed by Pinnacle Software.\n- Lucia is employed by Summit Energy.\n- Nadia is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Valencia", "2": "Ghent", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1935", "family": "intent", "state": "Incoming travel request via email:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "books airfare", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-1936", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "books airfare", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1937", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $1,100 for region west, from 29 May 2023 onward.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 05 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nSummit Energy | decision file 32198 | vendor onboarding | consolidated rule pack\n\nGoverning document POL-43 was issued Monday 02 January 2023. Covered classes are team lead / contractor / employee / vendor; other roles are outside scope.\n\nCASE 32198: Ravi Novak, role=intern, region=central. Event date 04 February 2026; request received 22 March 2026; claimed amount $1,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1938", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document PROC-49 was issued Friday 14 April 2023. Covered classes are contractor / regional manager / vendor / field technician / intern; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 09 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 28029 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region north, from 29 July 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 28029: Elena Ames, role=intern, region=south. Event date 15 June 2025; request received 13 July 2025; claimed amount $1,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1939", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nMeridian Bank | decision file 21787 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document MAN-81 was issued Wednesday 20 September 2023. Covered classes are field technician / employee / vendor / team lead / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region south, from 23 December 2023 onward.\n\nA2 changes the limit to $2,800 for role field technician, beginning 21 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 21787: Ravi Berg, role=regional manager, region=south. Event date 22 February 2026; request received 24 May 2026; claimed amount $1,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1940", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region coastal, from 18 August 2024 onward.\n\nCobalt Health | decision file 93451 | service credit | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document STD-43 was issued Friday 04 August 2023. Covered classes are intern / team lead / field technician / employee; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role contractor, beginning 30 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 93451: Yuki Silva, role=regional manager, region=south. Event date 27 May 2026; request received 04 July 2026; claimed amount $14,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-1941", "family": "multihop", "state": "Corporate registry excerpt:\n- Pablo reports directly to Callum.\n- Stefan reports directly to Elena.\n- Callum reports directly to Amara.\n- Stefan is employed by Meridian Bank.\n- Omar is employed by Cobalt Health.\n- The headquarters of Atlas Freight is in Nagoya.\n- The headquarters of Cobalt Health is in Bergen.\n- Callum is employed by Meridian Bank.\n- Amara reports directly to Zoya.\n- Amara is employed by Atlas Freight.\n- Elena reports directly to Priya.\n- The headquarters of Lattice Analytics is in Porto.\n- The headquarters of Meridian Bank is in Ghent.\n- Pablo is employed by Vantage Air.\n- Omar reports directly to Pablo.\n- Lucia is employed by Meridian Bank.\n- Zoya is employed by Lattice Analytics.\n- Elena is employed by Vantage Air.\n- Priya reports directly to Lucia.\n- Zoya reports directly to Stefan.\n- The headquarters of Vantage Air is in Lyon.\n- Priya is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Cork", "2": "Valencia", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1942", "family": "multihop", "state": "Corporate registry excerpt:\n- Bruno reports directly to Omar.\n- Stefan is employed by Cobalt Health.\n- The headquarters of Vantage Air is in Porto.\n- Stefan reports directly to Ingrid.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Ingrid reports directly to Kenji.\n- Zoya reports directly to Mara.\n- Ingrid is employed by Ironwood Manufacturing.\n- The headquarters of Atlas Freight is in Valencia.\n- Zoya is employed by Cobalt Health.\n- Kenji reports directly to Leila.\n- Mara is employed by Cobalt Health.\n- Amara reports directly to Bruno.\n- Mara reports directly to Amara.\n- Amara is employed by Vantage Air.\n- The headquarters of Cedar Retail Group is in Nagoya.\n- Bruno is employed by Ironwood Manufacturing.\n- Omar reports directly to Stefan.\n- The headquarters of Cobalt Health is in Lyon.\n- Omar is employed by Cobalt Health.\n- Kenji is employed by Ironwood Manufacturing.\n- Leila is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Porto", "2": "Lyon", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1943", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nNorthwind Systems | decision file 99555 | travel reimbursement | consolidated rule pack\n\nGoverning document STD-27 was issued Monday 11 December 2023. Covered classes are employee / contractor / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role employee, beginning 19 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region west, from 25 September 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 99555: Yuki Berg, role=vendor, region=coastal. Event date 05 October 2025; request received 18 November 2025; claimed amount $799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1944", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-98 was issued Monday 01 April 2024. Covered classes are employee / field technician / contractor / regional manager / vendor; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role team lead, beginning 24 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 98616 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region west, from 14 September 2024 onward.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 98616: Mei Berg, role=contractor, region=west. Event date 17 September 2024; request received 17 December 2024; claimed amount $14,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1945", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias reports directly to Amara.\n- The headquarters of Pinnacle Software is in Cork.\n- Pablo is employed by Northwind Systems.\n- Amara is employed by Pinnacle Software.\n- Amara reports directly to Kenji.\n- Kenji reports directly to Callum.\n- Jonas is employed by Meridian Bank.\n- The headquarters of Northwind Systems is in Nagoya.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- The headquarters of Meridian Bank is in Cork.\n- Leila reports directly to Dmitri.\n- Dmitri is employed by Ironwood Manufacturing.\n- Jonas reports directly to Ravi.\n- Tobias is employed by Ironwood Manufacturing.\n- Ravi reports directly to Pablo.\n- Callum is employed by Meridian Bank.\n- Leila is employed by Helios Logistics.\n- Callum reports directly to Jonas.\n- Kenji is employed by Meridian Bank.\n- The headquarters of Helios Logistics is in Nagoya.\n- Pablo reports directly to Leila.\n- Ravi is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Nagoya", "2": "Lyon", "3": "Cork"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1946", "family": "policy", "state": "A2 changes the limit to $9,500 for role employee, beginning 14 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region west, from 15 April 2024 onward.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nGoverning document STD-86 was issued Wednesday 20 December 2023. Covered classes are contractor / field technician / employee / team lead / intern; other roles are outside scope.\n\nCedar Retail Group | decision file 94796 | vendor onboarding | consolidated rule pack\n\nCASE 94796: Pablo Tan, role=vendor, region=coastal. Event date 12 April 2025; request received 18 June 2025; claimed amount $2,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1947", "family": "policy", "state": "Cedar Retail Group | decision file 87621 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region north, from 23 December 2023 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nGoverning document MAN-96 was issued Friday 17 March 2023. Covered classes are employee / regional manager / intern / field technician; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role field technician, beginning 13 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 87621: Leila Silva, role=field technician, region=south. Event date 26 April 2024; request received 01 July 2024; claimed amount $2,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1948", "family": "intent", "state": "Incoming support request via email:\n\"Swap order 5271 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "asks for money back on a purchase", "4": "wants the delivery address updated", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-1949", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "changes seat assignment", "3": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1950", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $1,600 for region west, from 07 February 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCedar Retail Group | decision file 77777 | vendor onboarding | consolidated rule pack\n\nGoverning document MAN-55 was issued Wednesday 18 January 2023. Covered classes are contractor / intern / regional manager / employee; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role vendor, beginning 11 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 77777: Felix Ames, role=field technician, region=coastal. Event date 03 November 2024; request received 09 December 2024; claimed amount $2,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1951", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role contractor, beginning 17 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-12 was issued Saturday 18 March 2023. Covered classes are team lead / field technician / contractor / vendor / employee; other roles are outside scope.\n\nHelios Logistics | decision file 52545 | data export review | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region east, from 12 October 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 52545: Elena Okafor, role=employee, region=west. Event date 21 February 2024; request received 22 April 2024; claimed amount $4,749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-1952", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Pinnacle Software is in Austin.\n- The headquarters of Atlas Freight is in Bergen.\n- Felix is employed by Pinnacle Software.\n- Sofia is employed by Vantage Air.\n- Yuki reports directly to Zoya.\n- Amara is employed by Helios Logistics.\n- Felix reports directly to Amara.\n- Mateo reports directly to Yuki.\n- Amara reports directly to Mateo.\n- The headquarters of Vantage Air is in Leeds.\n- Callum is employed by Vantage Air.\n- Mateo is employed by Atlas Freight.\n- Zoya is employed by Helios Logistics.\n- Yuki is employed by Helios Logistics.\n- Jonas is employed by Atlas Freight.\n- The headquarters of Helios Logistics is in Lyon.\n- Omar is employed by Ironwood Manufacturing.\n- Sofia reports directly to Felix.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- Zoya reports directly to Callum.\n- Omar reports directly to Sofia.\n- Callum reports directly to Jonas.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Valencia", "2": "Ghent", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-1953", "family": "policy", "state": "Atlas Freight | decision file 68827 | data export review | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region central, from 22 October 2024 onward.\n\nA2 changes the limit to $2,800 for role contractor, beginning 25 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-90 was issued Sunday 04 February 2024. Covered classes are vendor / intern / team lead / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 68827: Mei Tan, role=regional manager, region=central. Event date 03 November 2024; request received 15 December 2024; claimed amount $2,351. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1954", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-35 was issued Friday 19 January 2024. Covered classes are team lead / intern / regional manager; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCedar Retail Group | decision file 21284 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $800 for role team lead, beginning 20 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region west, from 05 May 2024 onward.\n\nCASE 21284: Nadia Silva, role=contractor, region=east. Event date 04 February 2027; request received 12 March 2027; claimed amount $11,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1955", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $5,000 for region central, from 11 September 2023 onward.\n\nGoverning document STD-13 was issued Friday 07 April 2023. Covered classes are intern / team lead / field technician / employee; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role vendor, beginning 15 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 76793 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 76793: Jonas Okafor, role=intern, region=east. Event date 03 August 2024; request received 01 September 2024; claimed amount $4,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1956", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region west, from 19 December 2023 onward.\n\nA2 changes the limit to $800 for role regional manager, beginning 30 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCobalt Health | decision file 47118 | data export review | consolidated rule pack\n\nGoverning document POL-34 was issued Sunday 10 September 2023. Covered classes are regional manager / vendor / field technician / intern / contractor; other roles are outside scope.\n\nCASE 47118: Lucia Tan, role=regional manager, region=north. Event date 24 March 2026; request received 31 May 2026; claimed amount $7,649. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1957", "family": "policy", "state": "Vantage Air | decision file 20293 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $9,500 for role field technician, beginning 30 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region south, from 03 July 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nGoverning document STD-84 was issued Sunday 03 March 2024. Covered classes are employee / regional manager / team lead; other roles are outside scope.\n\nCASE 20293: Felix Ames, role=vendor, region=north. Event date 23 October 2024; request received 22 January 2025; claimed amount $2,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1958", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $14,000 for role team lead, beginning 20 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-69 was issued Sunday 26 March 2023. Covered classes are vendor / team lead / contractor / regional manager; other roles are outside scope.\n\nCedar Retail Group | decision file 63541 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region north, from 03 October 2023 onward.\n\nCASE 63541: Mara Okafor, role=vendor, region=north. Event date 26 February 2026; request received 04 March 2026; claimed amount $13,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1959", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $7,500 for region coastal, from 14 December 2023 onward.\n\nNorthwind Systems | decision file 76319 | data export review | consolidated rule pack\n\nA2 changes the limit to $6,500 for role field technician, beginning 21 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-61 was issued Monday 08 May 2023. Covered classes are regional manager / contractor / intern / field technician / team lead / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 76319: Stefan Okafor, role=field technician, region=coastal. Event date 17 November 2024; request received 30 November 2024; claimed amount $6,651. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1960", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region central, from 17 January 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nIronwood Manufacturing | decision file 40250 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role field technician, beginning 23 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-64 was issued Friday 15 September 2023. Covered classes are field technician / contractor / team lead / vendor / employee / intern; other roles are outside scope.\n\nCASE 40250: Viktor Silva, role=employee, region=south. Event date 11 February 2025; request received 13 March 2025; claimed amount $3,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1961", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-69 was issued Monday 15 January 2024. Covered classes are intern / field technician / team lead / employee / contractor / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role intern, beginning 19 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 45515 | service credit | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region west, from 21 October 2024 onward.\n\nCASE 45515: Kenji Ames, role=vendor, region=north. Event date 10 December 2026; request received 07 January 2027; claimed amount $2,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1962", "family": "multihop", "state": "Corporate registry excerpt:\n- Felix reports directly to Jonas.\n- Yuki reports directly to Stefan.\n- The headquarters of Cobalt Health is in Bergen.\n- The headquarters of Summit Energy is in Turku.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Yuki is employed by Ironwood Manufacturing.\n- Elena is employed by Pinnacle Software.\n- Jonas is employed by Summit Energy.\n- Stefan reports directly to Ravi.\n- Nadia is employed by Pinnacle Software.\n- Omar reports directly to Nadia.\n- Jonas reports directly to Omar.\n- Kenji reports directly to Felix.\n- Elena reports directly to Yuki.\n- The headquarters of Pinnacle Software is in Bergen.\n- Felix is employed by Lattice Analytics.\n- Stefan is employed by Ironwood Manufacturing.\n- Omar is employed by Summit Energy.\n- Kenji is employed by Ironwood Manufacturing.\n- Ravi reports directly to Kenji.\n- The headquarters of Lattice Analytics is in Cork.\n- Ravi is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Tallinn", "2": "Porto", "3": "Bergen"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1963", "family": "policy", "state": "Ironwood Manufacturing | decision file 82195 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region north, from 02 October 2023 onward.\n\nGoverning document POL-25 was issued Tuesday 28 March 2023. Covered classes are intern / team lead / employee / regional manager / contractor / field technician; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role intern, beginning 21 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nCASE 82195: Elena Ames, role=team lead, region=south. Event date 16 May 2024; request received 23 July 2024; claimed amount $4,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1964", "family": "policy", "state": "Summit Energy | decision file 64237 | vendor onboarding | consolidated rule pack\n\nGoverning document POL-62 was issued Monday 29 April 2024. Covered classes are team lead / contractor / employee / field technician / regional manager; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region coastal, from 06 August 2024 onward.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $14,000 for role vendor, beginning 25 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 64237: Ravi Okafor, role=contractor, region=coastal. Event date 20 February 2027; request received 12 March 2027; claimed amount $3,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1965", "family": "policy", "state": "A2 changes the limit to $1,300 for role regional manager, beginning 17 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nSummit Energy | decision file 61281 | service credit | consolidated rule pack\n\nGoverning document MAN-17 was issued Sunday 19 February 2023. Covered classes are employee / field technician / contractor / team lead / regional manager; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region central, from 07 December 2023 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nCASE 61281: Omar Tan, role=vendor, region=north. Event date 05 November 2023; request received 24 February 2024; claimed amount $2,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1966", "family": "policy", "state": "Governing document STD-37 was issued Sunday 08 January 2023. Covered classes are employee / team lead / field technician; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region north, from 08 July 2023 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 30 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nCobalt Health | decision file 73013 | travel reimbursement | consolidated rule pack\n\nCASE 73013: Bruno Berg, role=intern, region=east. Event date 28 August 2025; request received 04 October 2025; claimed amount $601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1967", "family": "policy", "state": "Northwind Systems | decision file 16881 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region north, from 01 August 2024 onward.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-81 was issued Wednesday 27 March 2024. Covered classes are intern / employee / field technician / regional manager / vendor / team lead; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 07 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 16881: Yuki Silva, role=field technician, region=central. Event date 12 April 2027; request received 12 June 2027; claimed amount $6,749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1968", "family": "intent", "state": "Incoming support request via email:\n\"Don't need the item anymore — cancel order 83655\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1969", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $7,500 for region south, from 14 February 2024 onward.\n\nA2 changes the limit to $9,500 for role contractor, beginning 26 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nVantage Air | decision file 87340 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-57 was issued Wednesday 10 May 2023. Covered classes are vendor / intern / employee / contractor / team lead / field technician; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 87340: Mara Okafor, role=employee, region=central. Event date 01 February 2026; request received 13 March 2026; claimed amount $7,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1970", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role team lead, beginning 03 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-77 was issued Friday 22 March 2024. Covered classes are team lead / contractor / regional manager / vendor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region coastal, from 09 November 2024 onward.\n\nMeridian Bank | decision file 88061 | service credit | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 88061: Pablo Okafor, role=employee, region=coastal. Event date 27 February 2027; request received 05 May 2027; claimed amount $4,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1971", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role team lead, beginning 31 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document PROC-60 was issued Wednesday 14 February 2024. Covered classes are regional manager / employee / team lead / contractor / intern / field technician; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region coastal, from 27 July 2024 onward.\n\nIronwood Manufacturing | decision file 89707 | data export review | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 89707: Dmitri Novak, role=vendor, region=west. Event date 21 January 2025; request received 28 April 2025; claimed amount $4,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1972", "family": "intent", "state": "Incoming travel request via email:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "asks flight status", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1973", "family": "policy", "state": "A manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role vendor, beginning 20 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region north, from 03 October 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-37 was issued Tuesday 31 October 2023. Covered classes are team lead / vendor / intern / field technician / employee / contractor; other roles are outside scope.\n\nLattice Analytics | decision file 34080 | relocation assistance | consolidated rule pack\n\nCASE 34080: Mara Novak, role=employee, region=south. Event date 15 October 2026; request received 30 November 2026; claimed amount $3,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-1974", "family": "intent", "state": "Incoming support request via email:\n\"Wrong color sent on 22170 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "asks where an existing order is", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-1975", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong address on order 68986, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-1976", "family": "multihop", "state": "Corporate registry excerpt:\n- Aisha reports directly to Tobias.\n- The headquarters of Northwind Systems is in Porto.\n- Kenji reports directly to Nadia.\n- Nadia reports directly to Aisha.\n- Amara is employed by Pinnacle Software.\n- Pablo is employed by Vantage Air.\n- The headquarters of Summit Energy is in Ghent.\n- The headquarters of Vantage Air is in Ghent.\n- Bruno is employed by Summit Energy.\n- Ravi reports directly to Kenji.\n- Kenji is employed by Cobalt Health.\n- Tobias reports directly to Pablo.\n- Nadia is employed by Summit Energy.\n- Aisha is employed by Summit Energy.\n- Bruno reports directly to Amara.\n- Tobias is employed by Summit Energy.\n- Ravi is employed by Northwind Systems.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Pablo reports directly to Bruno.\n- Amara reports directly to Mara.\n- Mara is employed by Vantage Air.\n- The headquarters of Cobalt Health is in Cork.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Ghent", "2": "Lyon", "3": "Turku"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1977", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region west, from 02 November 2023 onward.\n\nGoverning document MAN-71 was issued Tuesday 01 August 2023. Covered classes are vendor / employee / contractor; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 19 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 88918 | data export review | consolidated rule pack\n\nCASE 88918: Tobias Berg, role=intern, region=coastal. Event date 25 March 2025; request received 09 May 2025; claimed amount $2,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1978", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document PROC-16 was issued Saturday 25 March 2023. Covered classes are regional manager / contractor / team lead / intern / field technician / vendor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region south, from 10 November 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $1,300 for role team lead, beginning 06 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 92149 | equipment warranty | consolidated rule pack\n\nCASE 92149: Callum Novak, role=field technician, region=north. Event date 17 July 2025; request received 06 August 2025; claimed amount $1,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-1979", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-54 was issued Monday 13 February 2023. Covered classes are team lead / intern / regional manager / field technician; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role vendor, beginning 08 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $1,100 for region coastal, from 29 February 2024 onward.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 91536 | service credit | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 91536: Mateo Silva, role=vendor, region=west. Event date 30 November 2024; request received 05 February 2025; claimed amount $6,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-1980", "family": "multihop", "state": "Corporate registry excerpt:\n- Hana is employed by Cobalt Health.\n- The headquarters of Summit Energy is in Valencia.\n- Yuki reports directly to Aisha.\n- Hana reports directly to Omar.\n- Mateo is employed by Summit Energy.\n- Aisha is employed by Summit Energy.\n- Omar reports directly to Yuki.\n- Priya reports directly to Mateo.\n- The headquarters of Atlas Freight is in Ghent.\n- The headquarters of Pinnacle Software is in Oslo.\n- Priya is employed by Helios Logistics.\n- Mara is employed by Cobalt Health.\n- Yuki is employed by Pinnacle Software.\n- Elena reports directly to Priya.\n- The headquarters of Helios Logistics is in Porto.\n- Callum reports directly to Mara.\n- Mara reports directly to Elena.\n- Omar is employed by Summit Energy.\n- Elena is employed by Pinnacle Software.\n- The headquarters of Cobalt Health is in Ghent.\n- Aisha reports directly to Callum.\n- Callum is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Nagoya", "2": "Porto", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1981", "family": "multihop", "state": "Corporate registry excerpt:\n- Pablo reports directly to Priya.\n- Lucia reports directly to Pablo.\n- The headquarters of Vantage Air is in Bergen.\n- Leila is employed by Vantage Air.\n- Lucia is employed by Vantage Air.\n- Felix reports directly to Callum.\n- The headquarters of Helios Logistics is in Nagoya.\n- Aisha is employed by Ironwood Manufacturing.\n- Leila reports directly to Tessa.\n- Felix is employed by Vantage Air.\n- Tessa is employed by Helios Logistics.\n- Pablo is employed by Vantage Air.\n- Priya is employed by Ironwood Manufacturing.\n- Priya reports directly to Leila.\n- Yuki reports directly to Aisha.\n- Tessa reports directly to Felix.\n- The headquarters of Lattice Analytics is in Porto.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- Yuki is employed by Vantage Air.\n- Callum is employed by Lattice Analytics.\n- Callum reports directly to Yuki.\n- The headquarters of Atlas Freight is in Valencia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Valencia", "2": "Bergen", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-1982", "family": "policy", "state": "Governing document MAN-24 was issued Tuesday 22 August 2023. Covered classes are team lead / field technician / intern / vendor / contractor; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $4,200 for role field technician, beginning 22 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nHelios Logistics | decision file 61604 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region north, from 16 July 2024 onward.\n\nCASE 61604: Sofia Berg, role=field technician, region=west. Event date 05 September 2026; request received 26 September 2026; claimed amount $5,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1983", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nMeridian Bank | decision file 98070 | service credit | consolidated rule pack\n\nA2 changes the limit to $2,000 for role intern, beginning 29 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document PROC-13 was issued Monday 06 February 2023. Covered classes are regional manager / contractor / field technician / intern / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region west, from 29 October 2023 onward.\n\nCASE 98070: Hana Ames, role=contractor, region=north. Event date 22 December 2023; request received 05 February 2024; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1984", "family": "intent", "state": "Incoming support request via email:\n\"Wrong color sent on 12859 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "reports an item arrived broken", "4": "wants a different size/color/variant", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-1985", "family": "multihop", "state": "Corporate registry excerpt:\n- Mara reports directly to Ingrid.\n- Tobias reports directly to Priya.\n- Pablo is employed by Beacon Insurance.\n- The headquarters of Cobalt Health is in Oslo.\n- The headquarters of Cedar Retail Group is in Porto.\n- Mei reports directly to Omar.\n- Mara is employed by Atlas Freight.\n- Ingrid reports directly to Mei.\n- The headquarters of Beacon Insurance is in Austin.\n- The headquarters of Meridian Bank is in Oslo.\n- Hana reports directly to Tobias.\n- Priya reports directly to Bruno.\n- Ingrid is employed by Cobalt Health.\n- Bruno is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Nagoya.\n- Mei is employed by Meridian Bank.\n- Tobias is employed by Meridian Bank.\n- Hana is employed by Beacon Insurance.\n- Omar is employed by Cobalt Health.\n- Priya is employed by Atlas Freight.\n- Bruno reports directly to Mara.\n- Omar reports directly to Pablo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Nagoya", "2": "Oslo", "3": "Cork"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1986", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $1,600 for region north, from 31 January 2024 onward.\n\nGoverning document POL-99 was issued Tuesday 28 February 2023. Covered classes are contractor / field technician / intern / employee / team lead; other roles are outside scope.\n\nBeacon Insurance | decision file 63528 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $2,000 for role field technician, beginning 18 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 63528: Ingrid Tan, role=intern, region=central. Event date 03 June 2025; request received 10 July 2025; claimed amount $1,599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1987", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "asks flight status", "3": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1988", "family": "policy", "state": "Governing document POL-70 was issued Thursday 13 July 2023. Covered classes are vendor / contractor / intern / employee / field technician / regional manager; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role contractor, beginning 22 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region north, from 08 August 2024 onward.\n\nHelios Logistics | decision file 85521 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nCASE 85521: Aisha Novak, role=intern, region=north. Event date 06 June 2024; request received 20 July 2024; claimed amount $3,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-1989", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "books airfare", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-1990", "family": "intent", "state": "New support ticket, customer message:\n\"Cancel my order 75718, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-1991", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $5,000 for region central, from 29 June 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role contractor, beginning 30 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 43926 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nGoverning document POL-56 was issued Sunday 24 December 2023. Covered classes are employee / intern / regional manager; other roles are outside scope.\n\nCASE 43926: Mara Berg, role=field technician, region=north. Event date 16 June 2025; request received 30 July 2025; claimed amount $5,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1992", "family": "intent", "state": "Incoming support request via email:\n\"I moved — update delivery for 4803\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-1993", "family": "policy", "state": "A2 changes the limit to $4,200 for role team lead, beginning 08 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nBeacon Insurance | decision file 67598 | equipment warranty | consolidated rule pack\n\nGoverning document POL-73 was issued Sunday 25 June 2023. Covered classes are field technician / team lead / intern / contractor / regional manager; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region west, from 16 March 2024 onward.\n\nCASE 67598: Mei Okafor, role=regional manager, region=central. Event date 26 January 2025; request received 24 February 2025; claimed amount $4,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1994", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $4,200 for role contractor, beginning 06 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region south, from 08 September 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-60 was issued Thursday 12 October 2023. Covered classes are vendor / field technician / regional manager / contractor / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nVantage Air | decision file 39208 | vendor onboarding | consolidated rule pack\n\nCASE 39208: Aisha Berg, role=team lead, region=south. Event date 08 August 2024; request received 19 September 2024; claimed amount $2,951. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1995", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region north, from 08 May 2024 onward.\n\nIronwood Manufacturing | decision file 59657 | travel reimbursement | consolidated rule pack\n\nGoverning document MAN-42 was issued Wednesday 01 November 2023. Covered classes are field technician / contractor / regional manager / intern; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role field technician, beginning 07 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 59657: Aisha Tan, role=intern, region=east. Event date 20 March 2025; request received 17 April 2025; claimed amount $600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-1996", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region central, from 21 December 2023 onward.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCobalt Health | decision file 23830 | data export review | consolidated rule pack\n\nGoverning document POL-19 was issued Friday 23 June 2023. Covered classes are team lead / regional manager / intern / vendor; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role vendor, beginning 15 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 23830: Tobias Ames, role=field technician, region=central. Event date 26 January 2024; request received 09 March 2024; claimed amount $1,100. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-1997", "family": "policy", "state": "Governing document PROC-76 was issued Friday 20 January 2023. Covered classes are regional manager / vendor / team lead / employee; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role vendor, beginning 17 July 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nMeridian Bank | decision file 76472 | service credit | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region east, from 01 June 2023 onward.\n\nCASE 76472: Stefan Novak, role=vendor, region=north. Event date 16 December 2024; request received 13 February 2025; claimed amount $5,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-1998", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong address on order 46920, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "asks where an existing order is", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-1999", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $6,500 for role vendor, beginning 22 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 39906 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document STD-43 was issued Sunday 17 March 2024. Covered classes are intern / vendor / contractor / team lead; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region east, from 15 October 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 39906: Aisha Tan, role=field technician, region=east. Event date 16 January 2027; request received 31 January 2027; claimed amount $8,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2000", "family": "policy", "state": "Beacon Insurance | decision file 88459 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-99 was issued Sunday 03 September 2023. Covered classes are intern / vendor / regional manager / employee / contractor / field technician; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role vendor, beginning 14 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region central, from 16 September 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 88459: Amara Okafor, role=intern, region=central. Event date 30 April 2026; request received 06 July 2026; claimed amount $899. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2001", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region east, from 11 June 2023 onward.\n\nBeacon Insurance | decision file 48820 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role employee, beginning 21 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-23 was issued Tuesday 31 January 2023. Covered classes are vendor / team lead / intern / field technician / contractor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 48820: Priya Tan, role=field technician, region=south. Event date 21 October 2023; request received 22 November 2023; claimed amount $2,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2002", "family": "intent", "state": "New travel ticket, customer message:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "cancels a booking", "3": "reports lost baggage", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2003", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $800 for role field technician, beginning 26 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-50 was issued Saturday 29 April 2023. Covered classes are field technician / regional manager / vendor / intern; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region north, from 13 November 2023 onward.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nPinnacle Software | decision file 61666 | data export review | consolidated rule pack\n\nCASE 61666: Mateo Silva, role=team lead, region=central. Event date 13 October 2024; request received 11 December 2024; claimed amount $1,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2004", "family": "policy", "state": "Governing document MAN-40 was issued Sunday 15 January 2023. Covered classes are team lead / field technician / employee; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 02 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCedar Retail Group | decision file 39594 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region south, from 30 October 2023 onward.\n\nCASE 39594: Ravi Ames, role=field technician, region=south. Event date 25 April 2024; request received 08 June 2024; claimed amount $5,149. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2005", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor reports directly to Callum.\n- Tobias is employed by Vantage Air.\n- Jonas reports directly to Kenji.\n- Pablo reports directly to Ingrid.\n- Ingrid is employed by Cobalt Health.\n- Callum reports directly to Bruno.\n- Dmitri is employed by Helios Logistics.\n- Kenji is employed by Helios Logistics.\n- The headquarters of Cobalt Health is in Tallinn.\n- Viktor is employed by Vantage Air.\n- The headquarters of Vantage Air is in Nagoya.\n- Bruno reports directly to Pablo.\n- The headquarters of Helios Logistics is in Cork.\n- Callum is employed by Northwind Systems.\n- Dmitri reports directly to Jonas.\n- Pablo is employed by Cobalt Health.\n- The headquarters of Meridian Bank is in Tallinn.\n- Jonas is employed by Helios Logistics.\n- The headquarters of Northwind Systems is in Porto.\n- Bruno is employed by Helios Logistics.\n- Kenji reports directly to Viktor.\n- Tobias reports directly to Dmitri.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Nagoya", "2": "Bergen", "3": "Turku"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2006", "family": "policy", "state": "Cobalt Health | decision file 94692 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region coastal, from 18 June 2023 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $2,000 for role team lead, beginning 12 August 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-13 was issued Tuesday 24 January 2023. Covered classes are team lead / regional manager / contractor / vendor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 94692: Tobias Okafor, role=team lead, region=west. Event date 25 November 2024; request received 27 December 2024; claimed amount $1,701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2007", "family": "policy", "state": "Atlas Freight | decision file 38360 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document STD-63 was issued Friday 15 March 2024. Covered classes are field technician / team lead / vendor / regional manager / employee / contractor; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region south, from 13 July 2024 onward.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 16 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 38360: Stefan Novak, role=vendor, region=coastal. Event date 06 September 2025; request received 04 December 2025; claimed amount $3,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2008", "family": "policy", "state": "Ironwood Manufacturing | decision file 44554 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $4,200 for role vendor, beginning 26 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document PROC-22 was issued Saturday 23 September 2023. Covered classes are employee / field technician / contractor; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region south, from 02 April 2024 onward.\n\nCASE 44554: Zoya Okafor, role=contractor, region=west. Event date 23 May 2025; request received 05 June 2025; claimed amount $4,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2009", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $3,200 for region south, from 02 November 2023 onward.\n\nHelios Logistics | decision file 32659 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role field technician, beginning 21 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-18 was issued Tuesday 17 January 2023. Covered classes are employee / vendor / field technician / regional manager; other roles are outside scope.\n\nCASE 32659: Ingrid Silva, role=contractor, region=central. Event date 02 March 2025; request received 15 April 2025; claimed amount $3,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2010", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Cork.\n- Sofia is employed by Atlas Freight.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- Jonas reports directly to Nadia.\n- Mara is employed by Northwind Systems.\n- Leila reports directly to Jonas.\n- Hana reports directly to Ingrid.\n- Nadia is employed by Pinnacle Software.\n- Mei is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Valencia.\n- The headquarters of Atlas Freight is in Valencia.\n- Kenji is employed by Pinnacle Software.\n- Ingrid is employed by Atlas Freight.\n- Kenji reports directly to Hana.\n- The headquarters of Pinnacle Software is in Bergen.\n- Mara reports directly to Leila.\n- Nadia reports directly to Mei.\n- Ingrid reports directly to Sofia.\n- Hana is employed by Atlas Freight.\n- Leila is employed by Northwind Systems.\n- Mei reports directly to Kenji.\n- Jonas is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Leeds", "2": "Valencia", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2011", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "cancels a booking", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2012", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region coastal, from 08 July 2024 onward.\n\nVantage Air | decision file 87849 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $4,200 for role intern, beginning 03 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-59 was issued Thursday 14 September 2023. Covered classes are intern / vendor / field technician / contractor / employee / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 87849: Dmitri Okafor, role=employee, region=coastal. Event date 05 December 2025; request received 22 January 2026; claimed amount $3,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2013", "family": "policy", "state": "Governing document POL-97 was issued Saturday 26 August 2023. Covered classes are team lead / intern / field technician / contractor / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nLattice Analytics | decision file 80301 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $9,500 for role vendor, beginning 30 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region coastal, from 27 August 2024 onward.\n\nCASE 80301: Stefan Silva, role=vendor, region=east. Event date 31 January 2026; request received 01 April 2026; claimed amount $9,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2014", "family": "policy", "state": "Governing document PROC-46 was issued Saturday 30 March 2024. Covered classes are field technician / intern / contractor / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role employee, beginning 16 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region central, from 02 January 2025 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nVantage Air | decision file 84530 | equipment warranty | consolidated rule pack\n\nCASE 84530: Felix Ames, role=team lead, region=south. Event date 13 February 2027; request received 14 June 2027; claimed amount $7,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2015", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region north, from 01 May 2024 onward.\n\nPinnacle Software | decision file 85607 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $9,500 for role team lead, beginning 26 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-57 was issued Friday 06 October 2023. Covered classes are regional manager / team lead / intern / vendor / employee; other roles are outside scope.\n\nCASE 85607: Tobias Silva, role=vendor, region=east. Event date 30 August 2024; request received 28 November 2024; claimed amount $3,701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2016", "family": "policy", "state": "Governing document STD-82 was issued Saturday 04 May 2024. Covered classes are contractor / employee / field technician / intern; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 14 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region east, from 08 October 2024 onward.\n\nVantage Air | decision file 63841 | equipment warranty | consolidated rule pack\n\nCASE 63841: Dmitri Berg, role=team lead, region=central. Event date 25 December 2024; request received 23 February 2025; claimed amount $1,600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2017", "family": "policy", "state": "A2 changes the limit to $6,500 for role field technician, beginning 14 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 33718 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region west, from 26 March 2024 onward.\n\nGoverning document POL-72 was issued Monday 13 November 2023. Covered classes are intern / field technician / regional manager / contractor / employee; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 33718: Yuki Tan, role=field technician, region=central. Event date 05 March 2025; request received 24 June 2025; claimed amount $1,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2018", "family": "policy", "state": "Cobalt Health | decision file 55997 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document STD-33 was issued Thursday 05 October 2023. Covered classes are contractor / regional manager / employee / field technician / intern / vendor; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region south, from 15 May 2024 onward.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 30 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 55997: Priya Okafor, role=regional manager, region=south. Event date 10 July 2025; request received 01 August 2025; claimed amount $601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2019", "family": "policy", "state": "Governing document STD-55 was issued Sunday 10 September 2023. Covered classes are vendor / field technician / intern / regional manager / employee / team lead; other roles are outside scope.\n\nVantage Air | decision file 71912 | service credit | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region west, from 26 February 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role intern, beginning 01 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nCASE 71912: Tessa Novak, role=field technician, region=west. Event date 27 January 2026; request received 19 April 2026; claimed amount $2,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2020", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nLattice Analytics | decision file 66907 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region west, from 12 July 2024 onward.\n\nA2 changes the limit to $9,500 for role employee, beginning 15 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-51 was issued Wednesday 06 March 2024. Covered classes are vendor / team lead / field technician / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCASE 66907: Sofia Novak, role=team lead, region=coastal. Event date 06 July 2025; request received 02 October 2025; claimed amount $9,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2021", "family": "multihop", "state": "Corporate registry excerpt:\n- Nadia is employed by Meridian Bank.\n- The headquarters of Summit Energy is in Leeds.\n- The headquarters of Pinnacle Software is in Bergen.\n- Kenji is employed by Northwind Systems.\n- Yuki reports directly to Ravi.\n- The headquarters of Northwind Systems is in Ghent.\n- Tobias reports directly to Sofia.\n- Ravi reports directly to Tobias.\n- Stefan is employed by Helios Logistics.\n- Kenji reports directly to Nadia.\n- Stefan reports directly to Yuki.\n- The headquarters of Meridian Bank is in Oslo.\n- Elena is employed by Northwind Systems.\n- Ravi is employed by Helios Logistics.\n- Nadia reports directly to Tessa.\n- Tobias is employed by Pinnacle Software.\n- The headquarters of Helios Logistics is in Cork.\n- Tessa reports directly to Stefan.\n- Elena reports directly to Kenji.\n- Yuki is employed by Meridian Bank.\n- Tessa is employed by Helios Logistics.\n- Sofia is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Oslo", "2": "Austin", "3": "Leeds"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2022", "family": "intent", "state": "Incoming support request via email:\n\"Status on my shipment 68993 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "asks where an existing order is", "4": "wants to cancel a placed order", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2023", "family": "intent", "state": "A user sent this message to the support desk:\n\"Please cancel order 52981 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "asks where an existing order is", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2024", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region west, from 29 October 2024 onward.\n\nGoverning document MAN-73 was issued Monday 08 January 2024. Covered classes are contractor / vendor / team lead / employee / field technician / intern; other roles are outside scope.\n\nLattice Analytics | decision file 76202 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 26 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nCASE 76202: Lucia Ames, role=vendor, region=north. Event date 14 February 2026; request received 16 April 2026; claimed amount $9,751. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2025", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nSummit Energy | decision file 71889 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region west, from 31 August 2024 onward.\n\nGoverning document MAN-92 was issued Tuesday 12 December 2023. Covered classes are regional manager / contractor / team lead / vendor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role team lead, beginning 08 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 71889: Lucia Ames, role=regional manager, region=north. Event date 15 November 2024; request received 20 February 2025; claimed amount $5,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2026", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $11,000 for region west, from 30 July 2024 onward.\n\nA2 changes the limit to $9,500 for role field technician, beginning 20 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-30 was issued Saturday 02 September 2023. Covered classes are vendor / regional manager / intern; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nAtlas Freight | decision file 94178 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 94178: Mei Okafor, role=employee, region=south. Event date 20 August 2024; request received 17 September 2024; claimed amount $11,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2027", "family": "intent", "state": "A user sent this message to the support desk:\n\"Refund order 22129, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2028", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "asks flight status", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2029", "family": "policy", "state": "A2 changes the limit to $14,000 for role field technician, beginning 23 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 70479 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region south, from 30 November 2023 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-86 was issued Thursday 11 May 2023. Covered classes are team lead / field technician / intern / contractor / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 70479: Jonas Ames, role=team lead, region=coastal. Event date 15 March 2024; request received 28 March 2024; claimed amount $3,351. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2030", "family": "policy", "state": "A2 changes the limit to $14,000 for role contractor, beginning 22 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-90 was issued Friday 21 April 2023. Covered classes are employee / team lead / intern / field technician / contractor / regional manager; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nSummit Energy | decision file 73157 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region east, from 28 February 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 73157: Ravi Silva, role=vendor, region=north. Event date 07 October 2024; request received 22 December 2024; claimed amount $14,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2031", "family": "policy", "state": "Meridian Bank | decision file 82925 | data export review | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role field technician, beginning 09 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-81 was issued Thursday 30 November 2023. Covered classes are contractor / field technician / regional manager / employee; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region east, from 29 June 2024 onward.\n\nCASE 82925: Leila Berg, role=regional manager, region=west. Event date 18 June 2026; request received 09 July 2026; claimed amount $4,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2032", "family": "intent", "state": "Incoming support request via email:\n\"Wrong color sent on 51121 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants the delivery address updated", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-2033", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "asks flight status", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2034", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document STD-71 was issued Thursday 09 February 2023. Covered classes are employee / vendor / contractor / intern / team lead; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region south, from 22 September 2023 onward.\n\nAtlas Freight | decision file 49857 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $4,200 for role vendor, beginning 29 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 49857: Viktor Ames, role=team lead, region=east. Event date 04 August 2025; request received 26 September 2025; claimed amount $4,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2035", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 53521 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region coastal, from 16 May 2024 onward.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 04 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-39 was issued Friday 01 December 2023. Covered classes are intern / team lead / regional manager / employee / field technician / contractor; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 53521: Ravi Tan, role=field technician, region=south. Event date 12 December 2024; request received 27 December 2024; claimed amount $5,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2036", "family": "policy", "state": "A2 changes the limit to $6,500 for role regional manager, beginning 14 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nNorthwind Systems | decision file 39750 | equipment warranty | consolidated rule pack\n\nGoverning document PROC-79 was issued Friday 12 January 2024. Covered classes are regional manager / team lead / contractor; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region north, from 31 December 2024 onward.\n\nCASE 39750: Aisha Novak, role=contractor, region=coastal. Event date 08 April 2026; request received 21 April 2026; claimed amount $899. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2037", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-70 was issued Monday 30 October 2023. Covered classes are regional manager / field technician / contractor / employee / team lead / intern; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region east, from 07 April 2024 onward.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 83925 | service credit | consolidated rule pack\n\nA2 changes the limit to $9,500 for role employee, beginning 23 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 83925: Dmitri Berg, role=vendor, region=north. Event date 07 September 2025; request received 13 September 2025; claimed amount $1,451. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2038", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor reports directly to Bruno.\n- The headquarters of Cedar Retail Group is in Oslo.\n- Kenji is employed by Northwind Systems.\n- Elena is employed by Meridian Bank.\n- The headquarters of Beacon Insurance is in Ghent.\n- Callum reports directly to Kenji.\n- Aisha reports directly to Tobias.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Lucia reports directly to Viktor.\n- Bruno reports directly to Callum.\n- Ingrid is employed by Cedar Retail Group.\n- The headquarters of Northwind Systems is in Leeds.\n- Elena reports directly to Ingrid.\n- Lucia is employed by Northwind Systems.\n- The headquarters of Meridian Bank is in Austin.\n- Aisha is employed by Cedar Retail Group.\n- Kenji reports directly to Elena.\n- Tobias reports directly to Lucia.\n- Tobias is employed by Beacon Insurance.\n- Bruno is employed by Cedar Retail Group.\n- Callum is employed by Meridian Bank.\n- Viktor is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Austin", "2": "Tallinn", "3": "Valencia"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2039", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document MAN-78 was issued Saturday 18 March 2023. Covered classes are employee / field technician / vendor / intern / regional manager; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 31 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region west, from 21 March 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nAtlas Freight | decision file 30919 | equipment warranty | consolidated rule pack\n\nCASE 30919: Dmitri Novak, role=team lead, region=east. Event date 30 August 2025; request received 19 December 2025; claimed amount $6,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2040", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nVantage Air | decision file 84664 | data export review | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region coastal, from 13 June 2024 onward.\n\nA2 changes the limit to $800 for role regional manager, beginning 06 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-53 was issued Friday 08 December 2023. Covered classes are intern / vendor / field technician; other roles are outside scope.\n\nCASE 84664: Ingrid Okafor, role=contractor, region=west. Event date 22 August 2025; request received 19 September 2025; claimed amount $799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2041", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $5,000 for region east, from 14 June 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document STD-47 was issued Monday 11 December 2023. Covered classes are regional manager / employee / team lead / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nPinnacle Software | decision file 58830 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $2,800 for role team lead, beginning 02 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nCASE 58830: Elena Ames, role=regional manager, region=east. Event date 07 September 2024; request received 19 September 2024; claimed amount $2,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2042", "family": "intent", "state": "New support ticket, customer message:\n\"Where is order 17480\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2043", "family": "intent", "state": "Incoming travel request via email:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "books airfare", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2044", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $3,200 for region coastal, from 02 August 2024 onward.\n\nHelios Logistics | decision file 16002 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document STD-73 was issued Saturday 04 May 2024. Covered classes are regional manager / employee / field technician / intern / vendor / contractor; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role field technician, beginning 18 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCASE 16002: Ravi Silva, role=intern, region=west. Event date 24 December 2024; request received 23 April 2025; claimed amount $9,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2045", "family": "policy", "state": "A2 changes the limit to $9,500 for role team lead, beginning 13 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document STD-61 was issued Monday 29 January 2024. Covered classes are intern / field technician / regional manager / vendor / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region central, from 15 November 2024 onward.\n\nIronwood Manufacturing | decision file 21819 | equipment warranty | consolidated rule pack\n\nCASE 21819: Mei Ames, role=regional manager, region=south. Event date 25 August 2026; request received 25 September 2026; claimed amount $2,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2046", "family": "multihop", "state": "Corporate registry excerpt:\n- Pablo reports directly to Mei.\n- The headquarters of Meridian Bank is in Turku.\n- Pablo is employed by Lattice Analytics.\n- The headquarters of Lattice Analytics is in Lyon.\n- Felix is employed by Pinnacle Software.\n- Leila is employed by Lattice Analytics.\n- Dmitri reports directly to Felix.\n- Leila reports directly to Omar.\n- The headquarters of Pinnacle Software is in Valencia.\n- Mei is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Nagoya.\n- Zoya is employed by Cobalt Health.\n- Dmitri is employed by Beacon Insurance.\n- Mei reports directly to Leila.\n- Omar reports directly to Ingrid.\n- Ingrid reports directly to Zoya.\n- Omar is employed by Meridian Bank.\n- Felix reports directly to Elena.\n- Ingrid is employed by Meridian Bank.\n- Elena reports directly to Pablo.\n- The headquarters of Beacon Insurance is in Nagoya.\n- Elena is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Tallinn", "2": "Cork", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2047", "family": "intent", "state": "New travel ticket, customer message:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "cancels a booking", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2048", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-18 was issued Tuesday 29 August 2023. Covered classes are regional manager / field technician / intern / team lead / employee; other roles are outside scope.\n\nLattice Analytics | decision file 32229 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 17 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region coastal, from 26 June 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 32229: Ingrid Novak, role=regional manager, region=east. Event date 09 November 2025; request received 30 November 2025; claimed amount $2,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2049", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "books airfare", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2050", "family": "intent", "state": "A user sent this message to the support desk:\n\"I moved — update delivery for 91310\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2051", "family": "policy", "state": "A manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 07 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region coastal, from 23 April 2024 onward.\n\nBeacon Insurance | decision file 39225 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-80 was issued Monday 03 July 2023. Covered classes are team lead / contractor / intern / regional manager; other roles are outside scope.\n\nCASE 39225: Mateo Berg, role=regional manager, region=coastal. Event date 28 August 2025; request received 27 October 2025; claimed amount $1,251. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2052", "family": "policy", "state": "A2 changes the limit to $2,800 for role contractor, beginning 25 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 32619 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region south, from 11 March 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-54 was issued Monday 26 June 2023. Covered classes are intern / regional manager / field technician / employee; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 32619: Amara Berg, role=intern, region=coastal. Event date 30 May 2025; request received 25 July 2025; claimed amount $2,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2053", "family": "policy", "state": "A2 changes the limit to $14,000 for role intern, beginning 18 December 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-33 was issued Tuesday 02 April 2024. Covered classes are employee / regional manager / contractor / vendor / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 75426 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region west, from 20 April 2025 onward.\n\nCASE 75426: Omar Berg, role=field technician, region=central. Event date 20 November 2025; request received 03 January 2026; claimed amount $1,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2054", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $7,500 for region central, from 10 April 2025 onward.\n\nA2 changes the limit to $4,200 for role field technician, beginning 25 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 17025 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nGoverning document POL-97 was issued Wednesday 03 April 2024. Covered classes are contractor / employee / vendor / intern / field technician; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 17025: Ingrid Novak, role=team lead, region=north. Event date 23 June 2026; request received 21 October 2026; claimed amount $4,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2055", "family": "policy", "state": "Pinnacle Software | decision file 26106 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document PROC-15 was issued Tuesday 14 February 2023. Covered classes are employee / contractor / field technician / intern / team lead / regional manager; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role vendor, beginning 12 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region coastal, from 02 October 2023 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 26106: Tessa Silva, role=employee, region=south. Event date 16 January 2026; request received 08 March 2026; claimed amount $2,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2056", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Helios Logistics is in Porto.\n- Felix is employed by Pinnacle Software.\n- Leila is employed by Cedar Retail Group.\n- Mara is employed by Helios Logistics.\n- Jonas is employed by Atlas Freight.\n- Pablo reports directly to Amara.\n- Leila reports directly to Mara.\n- The headquarters of Cedar Retail Group is in Oslo.\n- Pablo is employed by Pinnacle Software.\n- Amara is employed by Helios Logistics.\n- Mara reports directly to Felix.\n- Tessa reports directly to Pablo.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Felix reports directly to Tessa.\n- Tessa is employed by Atlas Freight.\n- Amara reports directly to Jonas.\n- The headquarters of Atlas Freight is in Porto.\n- The headquarters of Beacon Insurance is in Porto.\n- Hana reports directly to Callum.\n- Hana is employed by Cedar Retail Group.\n- Callum is employed by Pinnacle Software.\n- Callum reports directly to Leila.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Lyon", "2": "Porto", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2057", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 17917 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "wants the delivery address updated", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2058", "family": "policy", "state": "A2 changes the limit to $14,000 for role field technician, beginning 25 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region coastal, from 22 October 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nLattice Analytics | decision file 75428 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document MAN-11 was issued Monday 22 January 2024. Covered classes are regional manager / intern / vendor / team lead; other roles are outside scope.\n\nCASE 75428: Sofia Novak, role=team lead, region=west. Event date 08 February 2027; request received 01 March 2027; claimed amount $7,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2059", "family": "intent", "state": "Incoming travel request via email:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "asks flight status", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2060", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document POL-64 was issued Tuesday 02 May 2023. Covered classes are contractor / employee / field technician / team lead / intern / vendor; other roles are outside scope.\n\nSummit Energy | decision file 14962 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region east, from 29 November 2023 onward.\n\nA2 changes the limit to $4,200 for role vendor, beginning 19 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 14962: Jonas Berg, role=employee, region=east. Event date 11 January 2026; request received 03 February 2026; claimed amount $1,699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2061", "family": "intent", "state": "A user sent this message to the support desk:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2062", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $7,500 for region central, from 16 January 2025 onward.\n\nA2 changes the limit to $4,200 for role contractor, beginning 21 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-24 was issued Thursday 15 February 2024. Covered classes are employee / regional manager / intern / field technician; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nMeridian Bank | decision file 67273 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 67273: Callum Novak, role=contractor, region=coastal. Event date 10 December 2025; request received 30 December 2025; claimed amount $901. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2063", "family": "policy", "state": "Governing document POL-27 was issued Friday 22 December 2023. Covered classes are regional manager / vendor / field technician / team lead / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role employee, beginning 18 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 36990 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region coastal, from 26 July 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 36990: Priya Tan, role=vendor, region=north. Event date 02 December 2026; request received 03 March 2027; claimed amount $2,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2064", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "books airfare", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2065", "family": "policy", "state": "A manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nSummit Energy | decision file 86423 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region south, from 20 November 2024 onward.\n\nA2 changes the limit to $4,200 for role field technician, beginning 05 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-86 was issued Thursday 04 January 2024. Covered classes are contractor / field technician / employee; other roles are outside scope.\n\nCASE 86423: Leila Berg, role=contractor, region=central. Event date 16 April 2026; request received 21 June 2026; claimed amount $899. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2066", "family": "policy", "state": "A manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role field technician, beginning 09 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document POL-13 was issued Tuesday 26 December 2023. Covered classes are field technician / contractor / employee; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region south, from 07 November 2024 onward.\n\nMeridian Bank | decision file 51040 | equipment warranty | consolidated rule pack\n\nCASE 51040: Aisha Berg, role=team lead, region=central. Event date 31 March 2026; request received 14 April 2026; claimed amount $11,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2067", "family": "policy", "state": "Governing document POL-28 was issued Monday 29 April 2024. Covered classes are employee / field technician / vendor / team lead / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region east, from 19 February 2025 onward.\n\nPinnacle Software | decision file 70720 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $4,200 for role team lead, beginning 11 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 70720: Ingrid Ames, role=intern, region=coastal. Event date 09 November 2026; request received 24 December 2026; claimed amount $601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2068", "family": "intent", "state": "Incoming support request via email:\n\"Order 43353 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants the delivery address updated", "4": "wants a different size/color/variant", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2069", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Lyon.\n- Hana reports directly to Pablo.\n- Felix reports directly to Yuki.\n- Jonas is employed by Ironwood Manufacturing.\n- Omar reports directly to Ingrid.\n- Viktor is employed by Lattice Analytics.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Felix is employed by Ironwood Manufacturing.\n- Yuki reports directly to Jonas.\n- The headquarters of Northwind Systems is in Leeds.\n- Omar is employed by Ironwood Manufacturing.\n- Viktor reports directly to Hana.\n- Yuki is employed by Helios Logistics.\n- Hana is employed by Beacon Insurance.\n- Jonas reports directly to Omar.\n- Elena is employed by Lattice Analytics.\n- The headquarters of Helios Logistics is in Tallinn.\n- Pablo is employed by Lattice Analytics.\n- The headquarters of Beacon Insurance is in Turku.\n- Ingrid is employed by Northwind Systems.\n- Elena reports directly to Felix.\n- Pablo reports directly to Elena.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Nagoya", "2": "Austin", "3": "Cork"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2070", "family": "policy", "state": "A2 changes the limit to $800 for role regional manager, beginning 26 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region south, from 23 July 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-32 was issued Monday 05 February 2024. Covered classes are vendor / employee / intern / regional manager / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nHelios Logistics | decision file 15780 | vendor onboarding | consolidated rule pack\n\nCASE 15780: Dmitri Silva, role=vendor, region=coastal. Event date 26 December 2024; request received 12 March 2025; claimed amount $7,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2071", "family": "policy", "state": "Cedar Retail Group | decision file 78747 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region north, from 06 April 2024 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role field technician, beginning 27 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-81 was issued Friday 08 December 2023. Covered classes are team lead / employee / regional manager / intern / contractor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 78747: Mara Silva, role=vendor, region=east. Event date 25 November 2024; request received 09 January 2025; claimed amount $1,901. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2072", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nPinnacle Software | decision file 77849 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-51 was issued Thursday 28 December 2023. Covered classes are team lead / contractor / intern / employee / vendor / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role team lead, beginning 06 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region coastal, from 07 October 2024 onward.\n\nCASE 77849: Omar Berg, role=regional manager, region=east. Event date 22 August 2025; request received 20 October 2025; claimed amount $5,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2073", "family": "policy", "state": "Governing document PROC-40 was issued Thursday 28 March 2024. Covered classes are field technician / regional manager / intern / employee / contractor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 15 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region central, from 30 November 2024 onward.\n\nMeridian Bank | decision file 29494 | equipment warranty | consolidated rule pack\n\nCASE 29494: Hana Okafor, role=vendor, region=east. Event date 17 October 2024; request received 24 December 2024; claimed amount $1,599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2074", "family": "multihop", "state": "Corporate registry excerpt:\n- Bruno reports directly to Mateo.\n- Dmitri is employed by Northwind Systems.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Dmitri reports directly to Omar.\n- Omar reports directly to Pablo.\n- Lucia is employed by Vantage Air.\n- The headquarters of Northwind Systems is in Tallinn.\n- Sofia is employed by Cedar Retail Group.\n- Ingrid is employed by Cedar Retail Group.\n- The headquarters of Vantage Air is in Leeds.\n- Omar is employed by Ironwood Manufacturing.\n- Mateo reports directly to Ingrid.\n- Bruno is employed by Meridian Bank.\n- Mateo is employed by Cedar Retail Group.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Lucia reports directly to Sofia.\n- Pablo reports directly to Bruno.\n- Hana is employed by Meridian Bank.\n- Hana reports directly to Lucia.\n- Ingrid reports directly to Hana.\n- Pablo is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Tallinn.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Oslo", "2": "Valencia", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2075", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role contractor, beginning 24 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nAtlas Freight | decision file 94099 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region east, from 28 February 2024 onward.\n\nGoverning document MAN-92 was issued Tuesday 19 September 2023. Covered classes are vendor / team lead / field technician / intern / employee; other roles are outside scope.\n\nCASE 94099: Felix Tan, role=regional manager, region=south. Event date 08 April 2026; request received 14 May 2026; claimed amount $2,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2076", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document PROC-44 was issued Friday 14 April 2023. Covered classes are field technician / team lead / employee / regional manager / intern; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nVantage Air | decision file 83383 | service credit | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region coastal, from 05 August 2023 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role vendor, beginning 26 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 83383: Pablo Ames, role=field technician, region=east. Event date 15 February 2025; request received 08 April 2025; claimed amount $2,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2077", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 85329 | data export review | consolidated rule pack\n\nGoverning document MAN-95 was issued Friday 26 May 2023. Covered classes are field technician / team lead / employee / regional manager / vendor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region central, from 07 October 2023 onward.\n\nA2 changes the limit to $1,300 for role vendor, beginning 29 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 85329: Felix Okafor, role=regional manager, region=central. Event date 16 March 2024; request received 15 May 2024; claimed amount $599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2078", "family": "policy", "state": "Governing document PROC-52 was issued Wednesday 24 May 2023. Covered classes are contractor / regional manager / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role employee, beginning 07 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 37154 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region south, from 14 March 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 37154: Priya Okafor, role=employee, region=west. Event date 19 June 2026; request received 02 August 2026; claimed amount $1,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2079", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Pinnacle Software is in Valencia.\n- Sofia is employed by Ironwood Manufacturing.\n- Lucia is employed by Beacon Insurance.\n- Zoya is employed by Pinnacle Software.\n- The headquarters of Beacon Insurance is in Porto.\n- Bruno reports directly to Sofia.\n- Yuki is employed by Cobalt Health.\n- Lucia reports directly to Mei.\n- Kenji reports directly to Stefan.\n- Zoya reports directly to Lucia.\n- Yuki reports directly to Tobias.\n- The headquarters of Cobalt Health is in Leeds.\n- The headquarters of Vantage Air is in Oslo.\n- Stefan is employed by Beacon Insurance.\n- Mei reports directly to Kenji.\n- Sofia reports directly to Zoya.\n- Kenji is employed by Vantage Air.\n- Tobias is employed by Beacon Insurance.\n- Bruno is employed by Vantage Air.\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- Tobias reports directly to Bruno.\n- Mei is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Porto", "2": "Lyon", "3": "Tallinn"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2080", "family": "policy", "state": "Helios Logistics | decision file 50633 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $14,000 for role field technician, beginning 03 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nGoverning document MAN-91 was issued Monday 17 July 2023. Covered classes are field technician / employee / contractor / intern / regional manager / team lead; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region west, from 05 November 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 50633: Mateo Ames, role=contractor, region=central. Event date 20 November 2024; request received 26 January 2025; claimed amount $3,951. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2081", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document POL-30 was issued Thursday 06 July 2023. Covered classes are team lead / contractor / field technician / employee / intern / regional manager; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region north, from 20 November 2023 onward.\n\nA2 changes the limit to $2,000 for role field technician, beginning 30 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nHelios Logistics | decision file 14767 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 14767: Sofia Berg, role=regional manager, region=west. Event date 05 December 2025; request received 03 February 2026; claimed amount $4,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2082", "family": "policy", "state": "Governing document STD-50 was issued Sunday 21 April 2024. Covered classes are field technician / vendor / regional manager; other roles are outside scope.\n\nAtlas Freight | decision file 98567 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 17 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region east, from 24 March 2025 onward.\n\nCASE 98567: Sofia Okafor, role=contractor, region=coastal. Event date 10 June 2025; request received 15 September 2025; claimed amount $1,351. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2083", "family": "intent", "state": "Incoming support request via email:\n\"Where is order 8396\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants a different size/color/variant", "2": "asks where an existing order is", "3": "wants the delivery address updated", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2084", "family": "intent", "state": "Incoming travel request via email:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "asks flight status", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2085", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong color sent on 89021 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "reports an item arrived broken", "4": "asks for money back on a purchase", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-2086", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "books airfare", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2087", "family": "intent", "state": "New support ticket, customer message:\n\"I moved — update delivery for 71849\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant", "4": "asks for money back on a purchase", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-2088", "family": "intent", "state": "Incoming support request via email:\n\"Where is order 22899\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "wants a different size/color/variant", "2": "asks where an existing order is", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2089", "family": "policy", "state": "Governing document MAN-57 was issued Monday 27 November 2023. Covered classes are regional manager / team lead / contractor / employee / vendor / intern; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region central, from 24 September 2024 onward.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 36470 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role employee, beginning 22 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 36470: Omar Tan, role=employee, region=east. Event date 09 February 2025; request received 09 June 2025; claimed amount $2,151. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2090", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nNorthwind Systems | decision file 64766 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role team lead, beginning 04 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region north, from 18 December 2024 onward.\n\nGoverning document STD-18 was issued Friday 01 December 2023. Covered classes are contractor / intern / team lead / employee / vendor; other roles are outside scope.\n\nCASE 64766: Dmitri Berg, role=regional manager, region=west. Event date 19 August 2024; request received 23 September 2024; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2091", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role intern, beginning 02 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region east, from 04 May 2024 onward.\n\nGoverning document MAN-28 was issued Friday 20 October 2023. Covered classes are employee / intern / team lead / contractor / regional manager / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 62032 | vendor onboarding | consolidated rule pack\n\nCASE 62032: Jonas Ames, role=team lead, region=south. Event date 06 June 2024; request received 27 June 2024; claimed amount $699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2092", "family": "policy", "state": "Governing document POL-57 was issued Thursday 19 January 2023. Covered classes are regional manager / field technician / intern; other roles are outside scope.\n\nCedar Retail Group | decision file 34125 | data export review | consolidated rule pack\n\nA2 changes the limit to $6,500 for role regional manager, beginning 19 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region east, from 15 July 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 34125: Hana Novak, role=intern, region=west. Event date 30 January 2024; request received 28 February 2024; claimed amount $6,151. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2093", "family": "policy", "state": "A manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role vendor, beginning 04 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-65 was issued Wednesday 22 February 2023. Covered classes are vendor / intern / regional manager / contractor / employee / team lead; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region coastal, from 16 December 2023 onward.\n\nNorthwind Systems | decision file 61326 | travel reimbursement | consolidated rule pack\n\nCASE 61326: Bruno Ames, role=intern, region=west. Event date 06 November 2023; request received 19 November 2023; claimed amount $701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2094", "family": "multihop", "state": "Corporate registry excerpt:\n- Bruno is employed by Northwind Systems.\n- Amara is employed by Vantage Air.\n- The headquarters of Beacon Insurance is in Lyon.\n- Nadia is employed by Northwind Systems.\n- The headquarters of Cobalt Health is in Porto.\n- The headquarters of Pinnacle Software is in Austin.\n- Omar reports directly to Bruno.\n- Hana reports directly to Jonas.\n- Pablo is employed by Cobalt Health.\n- Jonas reports directly to Nadia.\n- Ravi is employed by Cobalt Health.\n- The headquarters of Northwind Systems is in Lyon.\n- Nadia reports directly to Pablo.\n- Viktor reports directly to Hana.\n- The headquarters of Vantage Air is in Valencia.\n- Omar is employed by Vantage Air.\n- Pablo reports directly to Amara.\n- Hana is employed by Pinnacle Software.\n- Jonas is employed by Beacon Insurance.\n- Amara reports directly to Ravi.\n- Ravi reports directly to Omar.\n- Viktor is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Bergen", "2": "Porto", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2095", "family": "policy", "state": "Governing document POL-91 was issued Thursday 25 May 2023. Covered classes are team lead / employee / regional manager; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role intern, beginning 27 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 25179 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region central, from 29 May 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 25179: Felix Ames, role=team lead, region=south. Event date 26 July 2025; request received 23 August 2025; claimed amount $1,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2096", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document PROC-50 was issued Monday 03 July 2023. Covered classes are vendor / team lead / intern / regional manager; other roles are outside scope.\n\nSummit Energy | decision file 21386 | data export review | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region north, from 18 April 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role field technician, beginning 23 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 21386: Leila Novak, role=field technician, region=east. Event date 09 August 2025; request received 14 September 2025; claimed amount $2,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2097", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Pinnacle Software is in Leeds.\n- Yuki reports directly to Amara.\n- Tobias reports directly to Kenji.\n- Tessa reports directly to Ingrid.\n- The headquarters of Atlas Freight is in Oslo.\n- Amara reports directly to Tessa.\n- Tessa is employed by Cobalt Health.\n- Pablo is employed by Atlas Freight.\n- Leila is employed by Cedar Retail Group.\n- Amara is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Cork.\n- Ingrid reports directly to Pablo.\n- Ingrid is employed by Pinnacle Software.\n- Tobias is employed by Northwind Systems.\n- The headquarters of Cobalt Health is in Cork.\n- Dmitri is employed by Pinnacle Software.\n- Dmitri reports directly to Tobias.\n- Pablo reports directly to Dmitri.\n- The headquarters of Northwind Systems is in Nagoya.\n- Kenji is employed by Northwind Systems.\n- Kenji reports directly to Leila.\n- Yuki is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Lyon", "2": "Austin", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2098", "family": "multihop", "state": "Corporate registry excerpt:\n- Kenji is employed by Atlas Freight.\n- Mateo is employed by Lattice Analytics.\n- Viktor is employed by Cedar Retail Group.\n- The headquarters of Atlas Freight is in Ghent.\n- The headquarters of Lattice Analytics is in Leeds.\n- Ingrid is employed by Lattice Analytics.\n- The headquarters of Cedar Retail Group is in Ghent.\n- Leila is employed by Lattice Analytics.\n- Leila reports directly to Mateo.\n- Kenji reports directly to Felix.\n- Mateo reports directly to Tobias.\n- Felix is employed by Atlas Freight.\n- Bruno reports directly to Ingrid.\n- Bruno is employed by Atlas Freight.\n- Nadia is employed by Atlas Freight.\n- Viktor reports directly to Nadia.\n- Nadia reports directly to Kenji.\n- Felix reports directly to Leila.\n- The headquarters of Pinnacle Software is in Bergen.\n- Tobias reports directly to Bruno.\n- Tobias is employed by Cedar Retail Group.\n- The headquarters of Helios Logistics is in Turku.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mateo's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Nagoya", "2": "Porto", "3": "Ghent"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2099", "family": "intent", "state": "New travel ticket, customer message:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "asks flight status", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2100", "family": "intent", "state": "A user sent this message to the travel desk:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "reports lost baggage", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2101", "family": "intent", "state": "Incoming travel request via email:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "reports lost baggage", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-2102", "family": "multihop", "state": "Corporate registry excerpt:\n- Hana reports directly to Nadia.\n- The headquarters of Summit Energy is in Oslo.\n- Leila is employed by Summit Energy.\n- Kenji reports directly to Mateo.\n- Ingrid is employed by Cobalt Health.\n- Zoya reports directly to Ingrid.\n- The headquarters of Vantage Air is in Bergen.\n- Mateo reports directly to Lucia.\n- Stefan reports directly to Kenji.\n- Lucia is employed by Atlas Freight.\n- Stefan is employed by Atlas Freight.\n- Ingrid reports directly to Leila.\n- Lucia reports directly to Zoya.\n- Nadia is employed by Vantage Air.\n- The headquarters of Meridian Bank is in Valencia.\n- Zoya is employed by Meridian Bank.\n- Leila reports directly to Hana.\n- Mateo is employed by Summit Energy.\n- Kenji is employed by Summit Energy.\n- Hana is employed by Cobalt Health.\n- The headquarters of Atlas Freight is in Turku.\n- The headquarters of Cobalt Health is in Cork.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Austin", "2": "Turku", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2103", "family": "policy", "state": "A manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-54 was issued Tuesday 21 November 2023. Covered classes are contractor / team lead / vendor / regional manager / field technician / employee; other roles are outside scope.\n\nBeacon Insurance | decision file 64986 | data export review | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region east, from 15 October 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role intern, beginning 30 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 64986: Jonas Silva, role=employee, region=north. Event date 20 June 2025; request received 19 August 2025; claimed amount $4,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2104", "family": "policy", "state": "A manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nGoverning document MAN-99 was issued Wednesday 08 May 2024. Covered classes are regional manager / team lead / intern / field technician / contractor; other roles are outside scope.\n\nNorthwind Systems | decision file 61384 | data export review | consolidated rule pack\n\nA2 changes the limit to $4,200 for role team lead, beginning 07 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region north, from 24 August 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 61384: Leila Berg, role=intern, region=coastal. Event date 17 January 2026; request received 18 March 2026; claimed amount $701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2105", "family": "policy", "state": "Cedar Retail Group | decision file 44129 | data export review | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region coastal, from 07 April 2024 onward.\n\nGoverning document PROC-15 was issued Wednesday 03 January 2024. Covered classes are regional manager / employee / intern / contractor / field technician; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $14,000 for role contractor, beginning 13 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 44129: Callum Ames, role=field technician, region=coastal. Event date 07 March 2027; request received 05 April 2027; claimed amount $2,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2106", "family": "policy", "state": "Governing document POL-94 was issued Sunday 05 March 2023. Covered classes are vendor / employee / team lead / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region south, from 06 July 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role intern, beginning 09 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nSummit Energy | decision file 36262 | vendor onboarding | consolidated rule pack\n\nCASE 36262: Viktor Ames, role=field technician, region=south. Event date 30 March 2025; request received 29 May 2025; claimed amount $2,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2107", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa reports directly to Mei.\n- Yuki reports directly to Leila.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Mei is employed by Summit Energy.\n- Ravi is employed by Lattice Analytics.\n- Mei reports directly to Bruno.\n- Leila is employed by Northwind Systems.\n- Bruno reports directly to Nadia.\n- Elena is employed by Lattice Analytics.\n- Nadia reports directly to Yuki.\n- Stefan is employed by Beacon Insurance.\n- The headquarters of Lattice Analytics is in Austin.\n- The headquarters of Atlas Freight is in Nagoya.\n- The headquarters of Northwind Systems is in Porto.\n- Ravi reports directly to Stefan.\n- Leila reports directly to Elena.\n- Bruno is employed by Lattice Analytics.\n- Stefan reports directly to Tessa.\n- Tessa is employed by Summit Energy.\n- Yuki is employed by Lattice Analytics.\n- The headquarters of Summit Energy is in Oslo.\n- Nadia is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Turku", "2": "Nagoya", "3": "Leeds"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2108", "family": "intent", "state": "A user sent this message to the travel desk:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "reports lost baggage", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2109", "family": "policy", "state": "A2 changes the limit to $1,300 for role team lead, beginning 05 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-49 was issued Tuesday 26 September 2023. Covered classes are field technician / employee / intern / vendor / team lead / regional manager; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nBeacon Insurance | decision file 77569 | data export review | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region coastal, from 21 March 2024 onward.\n\nCASE 77569: Zoya Ames, role=intern, region=north. Event date 29 October 2025; request received 29 November 2025; claimed amount $1,300. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2110", "family": "policy", "state": "Meridian Bank | decision file 18877 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $800 for role employee, beginning 22 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-53 was issued Wednesday 15 May 2024. Covered classes are contractor / field technician / team lead / employee / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region central, from 01 November 2024 onward.\n\nCASE 18877: Elena Berg, role=contractor, region=north. Event date 05 February 2027; request received 05 March 2027; claimed amount $2,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2111", "family": "policy", "state": "Vantage Air | decision file 54461 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-81 was issued Monday 27 February 2023. Covered classes are field technician / intern / team lead / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $1,100 for region east, from 19 July 2023 onward.\n\nA2 changes the limit to $2,800 for role employee, beginning 11 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 54461: Tobias Silva, role=regional manager, region=coastal. Event date 19 March 2026; request received 30 April 2026; claimed amount $899. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2112", "family": "policy", "state": "Ironwood Manufacturing | decision file 87302 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region north, from 19 December 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role vendor, beginning 02 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-89 was issued Sunday 21 January 2024. Covered classes are vendor / regional manager / field technician / contractor / employee; other roles are outside scope.\n\nCASE 87302: Sofia Ames, role=field technician, region=north. Event date 07 January 2025; request received 15 March 2025; claimed amount $4,701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2113", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Meridian Bank is in Valencia.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Ingrid reports directly to Elena.\n- Kenji is employed by Meridian Bank.\n- Ingrid is employed by Meridian Bank.\n- Tobias reports directly to Ingrid.\n- Priya reports directly to Viktor.\n- Felix is employed by Meridian Bank.\n- Viktor reports directly to Tessa.\n- Tobias is employed by Meridian Bank.\n- Priya is employed by Cedar Retail Group.\n- The headquarters of Beacon Insurance is in Nagoya.\n- The headquarters of Summit Energy is in Ghent.\n- Callum is employed by Summit Energy.\n- Tessa is employed by Cedar Retail Group.\n- Elena reports directly to Felix.\n- Kenji reports directly to Priya.\n- Viktor is employed by Summit Energy.\n- Felix reports directly to Kenji.\n- Tessa reports directly to Callum.\n- The headquarters of Cedar Retail Group is in Leeds.\n- Elena is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Porto", "2": "Oslo", "3": "Nagoya"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2114", "family": "intent", "state": "New support ticket, customer message:\n\"Order 32074 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "asks where an existing order is", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2115", "family": "policy", "state": "A2 changes the limit to $4,200 for role field technician, beginning 13 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region east, from 28 January 2024 onward.\n\nVantage Air | decision file 76123 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document STD-36 was issued Saturday 22 July 2023. Covered classes are vendor / intern / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 76123: Viktor Novak, role=intern, region=central. Event date 26 June 2024; request received 09 July 2024; claimed amount $2,649. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2116", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Summit Energy is in Tallinn.\n- Zoya is employed by Summit Energy.\n- Nadia is employed by Summit Energy.\n- Kenji is employed by Summit Energy.\n- The headquarters of Helios Logistics is in Valencia.\n- Omar reports directly to Dmitri.\n- Tobias reports directly to Yuki.\n- Callum is employed by Helios Logistics.\n- Zoya reports directly to Tobias.\n- Aisha is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Turku.\n- The headquarters of Pinnacle Software is in Bergen.\n- Omar is employed by Summit Energy.\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- Yuki reports directly to Aisha.\n- Tobias is employed by Summit Energy.\n- Nadia reports directly to Kenji.\n- Kenji reports directly to Omar.\n- Aisha reports directly to Callum.\n- Dmitri reports directly to Zoya.\n- Dmitri is employed by Ironwood Manufacturing.\n- Yuki is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Austin", "2": "Leeds", "3": "Ghent"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-2117", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Meridian Bank is in Lyon.\n- Mara is employed by Beacon Insurance.\n- Zoya is employed by Beacon Insurance.\n- Omar reports directly to Zoya.\n- Callum reports directly to Viktor.\n- Yuki reports directly to Priya.\n- The headquarters of Ironwood Manufacturing is in Porto.\n- Felix reports directly to Yuki.\n- Priya is employed by Cobalt Health.\n- Omar is employed by Pinnacle Software.\n- Tessa is employed by Pinnacle Software.\n- Felix is employed by Ironwood Manufacturing.\n- The headquarters of Pinnacle Software is in Oslo.\n- The headquarters of Beacon Insurance is in Turku.\n- Viktor reports directly to Tessa.\n- Mara reports directly to Omar.\n- Viktor is employed by Ironwood Manufacturing.\n- Callum is employed by Ironwood Manufacturing.\n- The headquarters of Cobalt Health is in Leeds.\n- Zoya reports directly to Callum.\n- Yuki is employed by Meridian Bank.\n- Tessa reports directly to Felix.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Austin", "2": "Nagoya", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2118", "family": "policy", "state": "A2 changes the limit to $4,200 for role intern, beginning 25 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 11529 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region west, from 07 July 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-79 was issued Thursday 26 October 2023. Covered classes are employee / regional manager / intern / team lead; other roles are outside scope.\n\nCASE 11529: Jonas Tan, role=intern, region=central. Event date 14 August 2025; request received 28 August 2025; claimed amount $2,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2119", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "books airfare", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2120", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region south, from 18 September 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-27 was issued Sunday 24 March 2024. Covered classes are intern / team lead / regional manager; other roles are outside scope.\n\nBeacon Insurance | decision file 33681 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $2,800 for role vendor, beginning 31 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 33681: Mara Tan, role=team lead, region=south. Event date 13 April 2025; request received 04 May 2025; claimed amount $1,901. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2121", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nGoverning document POL-91 was issued Sunday 18 February 2024. Covered classes are field technician / vendor / employee / contractor / team lead / regional manager; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role intern, beginning 23 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region coastal, from 23 May 2024 onward.\n\nNorthwind Systems | decision file 26169 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 26169: Mei Okafor, role=contractor, region=coastal. Event date 11 January 2025; request received 28 March 2025; claimed amount $7,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2122", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nGoverning document MAN-65 was issued Thursday 09 March 2023. Covered classes are field technician / employee / intern / contractor / regional manager / team lead; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region north, from 27 October 2023 onward.\n\nPinnacle Software | decision file 73719 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 23 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 73719: Pablo Okafor, role=field technician, region=coastal. Event date 10 February 2026; request received 13 March 2026; claimed amount $5,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2123", "family": "policy", "state": "Governing document POL-80 was issued Monday 28 August 2023. Covered classes are field technician / contractor / vendor / team lead / intern; other roles are outside scope.\n\nHelios Logistics | decision file 10724 | data export review | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region west, from 18 January 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role intern, beginning 24 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 10724: Bruno Novak, role=intern, region=south. Event date 13 April 2024; request received 19 June 2024; claimed amount $799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2124", "family": "policy", "state": "A2 changes the limit to $2,000 for role team lead, beginning 14 January 2026; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region south, from 03 April 2025 onward.\n\nPinnacle Software | decision file 27669 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document PROC-25 was issued Thursday 25 April 2024. Covered classes are field technician / intern / employee / team lead; other roles are outside scope.\n\nCASE 27669: Tessa Ames, role=vendor, region=south. Event date 11 July 2026; request received 08 August 2026; claimed amount $1,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2125", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region east, from 23 January 2025 onward.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCedar Retail Group | decision file 66322 | service credit | consolidated rule pack\n\nA2 changes the limit to $1,300 for role field technician, beginning 21 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-52 was issued Wednesday 20 December 2023. Covered classes are regional manager / employee / intern / vendor; other roles are outside scope.\n\nCASE 66322: Ravi Novak, role=contractor, region=south. Event date 11 July 2024; request received 01 September 2024; claimed amount $1,600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2126", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role intern, beginning 26 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-45 was issued Sunday 23 April 2023. Covered classes are field technician / team lead / intern; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region coastal, from 03 March 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nHelios Logistics | decision file 49387 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 49387: Yuki Tan, role=team lead, region=south. Event date 07 October 2025; request received 28 November 2025; claimed amount $1,351. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2127", "family": "intent", "state": "New support ticket, customer message:\n\"Can i exchange 84076 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2128", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $5,000 for region east, from 18 November 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCedar Retail Group | decision file 53945 | service credit | consolidated rule pack\n\nGoverning document MAN-72 was issued Saturday 18 February 2023. Covered classes are vendor / intern / team lead / regional manager / contractor / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role field technician, beginning 02 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 53945: Yuki Ames, role=intern, region=coastal. Event date 01 July 2025; request received 21 July 2025; claimed amount $13,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2129", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 56540 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant", "4": "reports an item arrived broken", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2130", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $700 for region north, from 18 March 2025 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role regional manager, beginning 17 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 57071 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-61 was issued Sunday 03 March 2024. Covered classes are field technician / vendor / employee / contractor / team lead / regional manager; other roles are outside scope.\n\nCASE 57071: Dmitri Novak, role=contractor, region=central. Event date 17 September 2025; request received 31 October 2025; claimed amount $9,151. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2131", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong address on order 3325, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "asks for money back on a purchase", "3": "wants a different size/color/variant", "4": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-2132", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "changes seat assignment", "3": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2133", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region east, from 30 October 2023 onward.\n\nLattice Analytics | decision file 90665 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role team lead, beginning 05 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-97 was issued Saturday 08 April 2023. Covered classes are contractor / field technician / intern / vendor / team lead / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 90665: Yuki Tan, role=employee, region=north. Event date 31 August 2024; request received 29 October 2024; claimed amount $749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2134", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document POL-43 was issued Wednesday 14 June 2023. Covered classes are intern / vendor / employee / regional manager / field technician / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $1,100 for region north, from 04 February 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nLattice Analytics | decision file 13589 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $800 for role vendor, beginning 05 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 13589: Ingrid Okafor, role=intern, region=north. Event date 02 December 2024; request received 23 January 2025; claimed amount $1,849. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2135", "family": "policy", "state": "A2 changes the limit to $2,800 for role team lead, beginning 16 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 75644 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region coastal, from 18 October 2023 onward.\n\nGoverning document PROC-35 was issued Monday 29 May 2023. Covered classes are team lead / employee / contractor / intern / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 75644: Aisha Ames, role=intern, region=coastal. Event date 04 May 2024; request received 19 June 2024; claimed amount $900. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2136", "family": "policy", "state": "A2 changes the limit to $14,000 for role field technician, beginning 01 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 87455 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region west, from 24 June 2024 onward.\n\nGoverning document MAN-15 was issued Tuesday 11 July 2023. Covered classes are regional manager / contractor / team lead / vendor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nCASE 87455: Ingrid Tan, role=intern, region=east. Event date 17 November 2024; request received 15 January 2025; claimed amount $2,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2137", "family": "policy", "state": "A2 changes the limit to $6,500 for role employee, beginning 17 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-49 was issued Thursday 23 February 2023. Covered classes are vendor / field technician / intern / regional manager / team lead; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region west, from 08 November 2023 onward.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nVantage Air | decision file 35299 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 35299: Felix Tan, role=intern, region=central. Event date 13 April 2026; request received 12 May 2026; claimed amount $1,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2138", "family": "intent", "state": "New travel ticket, customer message:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "reports lost baggage", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2139", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCedar Retail Group | decision file 97673 | data export review | consolidated rule pack\n\nA2 changes the limit to $1,300 for role contractor, beginning 10 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region west, from 09 August 2024 onward.\n\nGoverning document MAN-40 was issued Tuesday 09 January 2024. Covered classes are field technician / intern / contractor / team lead / vendor; other roles are outside scope.\n\nCASE 97673: Hana Silva, role=employee, region=south. Event date 22 May 2026; request received 28 June 2026; claimed amount $11,151. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2140", "family": "policy", "state": "A2 changes the limit to $2,000 for role team lead, beginning 01 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region north, from 24 May 2024 onward.\n\nCobalt Health | decision file 74683 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document MAN-93 was issued Thursday 21 September 2023. Covered classes are vendor / field technician / contractor / intern; other roles are outside scope.\n\nCASE 74683: Pablo Silva, role=regional manager, region=south. Event date 23 February 2025; request received 16 March 2025; claimed amount $2,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2141", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $2,200 for region coastal, from 08 May 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-65 was issued Monday 05 June 2023. Covered classes are regional manager / contractor / team lead / field technician / employee / vendor; other roles are outside scope.\n\nCedar Retail Group | decision file 20589 | data export review | consolidated rule pack\n\nA2 changes the limit to $1,300 for role team lead, beginning 06 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 20589: Viktor Tan, role=employee, region=coastal. Event date 14 March 2025; request received 17 April 2025; claimed amount $1,300. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2142", "family": "intent", "state": "New travel ticket, customer message:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "asks flight status", "3": "reports lost baggage", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-2143", "family": "multihop", "state": "Corporate registry excerpt:\n- Aisha reports directly to Hana.\n- Zoya reports directly to Pablo.\n- The headquarters of Northwind Systems is in Lyon.\n- Leila reports directly to Elena.\n- Viktor is employed by Pinnacle Software.\n- Aisha is employed by Atlas Freight.\n- The headquarters of Vantage Air is in Bergen.\n- Zoya is employed by Atlas Freight.\n- Viktor reports directly to Ingrid.\n- Ingrid is employed by Pinnacle Software.\n- Ingrid reports directly to Zoya.\n- Hana reports directly to Leila.\n- Hana is employed by Cobalt Health.\n- Callum is employed by Atlas Freight.\n- The headquarters of Pinnacle Software is in Oslo.\n- Elena is employed by Atlas Freight.\n- The headquarters of Cobalt Health is in Porto.\n- Pablo is employed by Vantage Air.\n- The headquarters of Atlas Freight is in Lyon.\n- Leila is employed by Northwind Systems.\n- Elena reports directly to Callum.\n- Pablo reports directly to Aisha.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Porto", "2": "Oslo", "3": "Tallinn"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2144", "family": "policy", "state": "A manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role intern, beginning 13 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document STD-99 was issued Friday 27 January 2023. Covered classes are field technician / team lead / contractor; other roles are outside scope.\n\nCedar Retail Group | decision file 43187 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region central, from 23 August 2023 onward.\n\nCASE 43187: Omar Okafor, role=team lead, region=north. Event date 05 January 2024; request received 02 February 2024; claimed amount $11,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2145", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $7,500 for region west, from 08 August 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $2,800 for role contractor, beginning 09 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 16005 | vendor onboarding | consolidated rule pack\n\nGoverning document POL-10 was issued Thursday 21 September 2023. Covered classes are employee / vendor / regional manager; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 16005: Felix Silva, role=vendor, region=coastal. Event date 04 July 2024; request received 17 July 2024; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2146", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document STD-52 was issued Wednesday 08 March 2023. Covered classes are team lead / regional manager / intern / contractor / field technician / vendor; other roles are outside scope.\n\nIronwood Manufacturing | decision file 11300 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region coastal, from 24 February 2024 onward.\n\nA2 changes the limit to $2,000 for role contractor, beginning 15 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 11300: Hana Silva, role=regional manager, region=south. Event date 22 March 2024; request received 19 April 2024; claimed amount $7,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2147", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region east, from 15 September 2023 onward.\n\nA2 changes the limit to $14,000 for role team lead, beginning 01 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document PROC-25 was issued Saturday 10 June 2023. Covered classes are team lead / employee / field technician / intern / contractor; other roles are outside scope.\n\nLattice Analytics | decision file 89061 | equipment warranty | consolidated rule pack\n\nCASE 89061: Tessa Ames, role=employee, region=west. Event date 06 December 2025; request received 19 January 2026; claimed amount $1,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2148", "family": "policy", "state": "A2 changes the limit to $1,300 for role field technician, beginning 20 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-98 was issued Wednesday 24 May 2023. Covered classes are regional manager / employee / intern / vendor / contractor / team lead; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 65085 | service credit | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region north, from 17 September 2023 onward.\n\nCASE 65085: Leila Silva, role=team lead, region=west. Event date 17 January 2024; request received 24 April 2024; claimed amount $1,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2149", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong address on order 69260, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant", "4": "asks where an existing order is", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-2150", "family": "policy", "state": "A2 changes the limit to $14,000 for role contractor, beginning 24 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region central, from 09 November 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nSummit Energy | decision file 29309 | relocation assistance | consolidated rule pack\n\nGoverning document STD-77 was issued Saturday 07 October 2023. Covered classes are employee / field technician / contractor / vendor; other roles are outside scope.\n\nCASE 29309: Aisha Ames, role=employee, region=central. Event date 04 September 2026; request received 26 October 2026; claimed amount $3,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2151", "family": "policy", "state": "A manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region coastal, from 17 May 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCedar Retail Group | decision file 70797 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role intern, beginning 25 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-11 was issued Sunday 29 October 2023. Covered classes are regional manager / vendor / team lead / contractor / employee; other roles are outside scope.\n\nCASE 70797: Bruno Novak, role=intern, region=central. Event date 07 March 2025; request received 04 June 2025; claimed amount $701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2152", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena is employed by Ironwood Manufacturing.\n- The headquarters of Cedar Retail Group is in Cork.\n- Bruno is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Bergen.\n- Tessa reports directly to Felix.\n- Felix is employed by Cedar Retail Group.\n- Tessa is employed by Helios Logistics.\n- Lucia reports directly to Ingrid.\n- Yuki reports directly to Tessa.\n- Ingrid is employed by Cobalt Health.\n- Dmitri reports directly to Amara.\n- Dmitri is employed by Cobalt Health.\n- Amara is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Tallinn.\n- The headquarters of Beacon Insurance is in Oslo.\n- Yuki is employed by Cobalt Health.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Ingrid reports directly to Yuki.\n- Elena reports directly to Lucia.\n- Amara reports directly to Elena.\n- Felix reports directly to Bruno.\n- Lucia is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Valencia", "2": "Bergen", "3": "Porto"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2153", "family": "policy", "state": "A2 changes the limit to $4,200 for role team lead, beginning 07 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nNorthwind Systems | decision file 16413 | service credit | consolidated rule pack\n\nGoverning document STD-50 was issued Thursday 21 March 2024. Covered classes are team lead / intern / contractor; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region west, from 04 July 2024 onward.\n\nCASE 16413: Pablo Novak, role=regional manager, region=coastal. Event date 18 December 2024; request received 08 January 2025; claimed amount $1,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2154", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Turku.\n- Elena reports directly to Ingrid.\n- Sofia reports directly to Stefan.\n- Jonas reports directly to Elena.\n- Stefan reports directly to Bruno.\n- The headquarters of Helios Logistics is in Leeds.\n- Kenji is employed by Cobalt Health.\n- Ingrid is employed by Helios Logistics.\n- The headquarters of Northwind Systems is in Tallinn.\n- Bruno reports directly to Ravi.\n- Tessa reports directly to Sofia.\n- Ravi reports directly to Kenji.\n- Ravi is employed by Northwind Systems.\n- Bruno is employed by Cobalt Health.\n- Sofia is employed by Cobalt Health.\n- Kenji reports directly to Jonas.\n- Elena is employed by Cobalt Health.\n- Stefan is employed by Northwind Systems.\n- The headquarters of Meridian Bank is in Porto.\n- Tessa is employed by Helios Logistics.\n- Jonas is employed by Helios Logistics.\n- The headquarters of Cobalt Health is in Leeds.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Leeds", "2": "Austin", "3": "Oslo"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2155", "family": "policy", "state": "Governing document STD-85 was issued Saturday 19 August 2023. Covered classes are regional manager / employee / team lead / intern / vendor; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region coastal, from 14 September 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role contractor, beginning 09 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 37199 | travel reimbursement | consolidated rule pack\n\nCASE 37199: Pablo Silva, role=team lead, region=coastal. Event date 26 August 2026; request received 09 November 2026; claimed amount $2,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2156", "family": "multihop", "state": "Corporate registry excerpt:\n- Ingrid is employed by Cobalt Health.\n- Mateo reports directly to Mei.\n- Callum is employed by Ironwood Manufacturing.\n- Zoya reports directly to Felix.\n- Mateo is employed by Ironwood Manufacturing.\n- Callum reports directly to Aisha.\n- The headquarters of Cedar Retail Group is in Turku.\n- Mara is employed by Meridian Bank.\n- Hana reports directly to Mara.\n- Zoya is employed by Cedar Retail Group.\n- Ingrid reports directly to Mateo.\n- Hana is employed by Meridian Bank.\n- Felix reports directly to Ingrid.\n- Mei is employed by Meridian Bank.\n- The headquarters of Northwind Systems is in Nagoya.\n- Aisha is employed by Northwind Systems.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- The headquarters of Meridian Bank is in Porto.\n- The headquarters of Cobalt Health is in Cork.\n- Mei reports directly to Callum.\n- Felix is employed by Cobalt Health.\n- Mara reports directly to Zoya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Nagoya", "2": "Porto", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2157", "family": "policy", "state": "A2 changes the limit to $9,500 for role employee, beginning 29 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region east, from 09 September 2024 onward.\n\nGoverning document POL-49 was issued Saturday 13 January 2024. Covered classes are employee / regional manager / contractor / intern / vendor / team lead; other roles are outside scope.\n\nVantage Air | decision file 44965 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 44965: Amara Tan, role=intern, region=west. Event date 24 April 2026; request received 23 July 2026; claimed amount $1,751. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2158", "family": "policy", "state": "A manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document PROC-66 was issued Tuesday 28 November 2023. Covered classes are regional manager / field technician / employee / intern; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region north, from 31 October 2024 onward.\n\nNorthwind Systems | decision file 57295 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role vendor, beginning 08 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 57295: Leila Okafor, role=contractor, region=east. Event date 16 June 2026; request received 15 October 2026; claimed amount $2,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2159", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $1,600 for region east, from 28 August 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-38 was issued Sunday 18 February 2024. Covered classes are field technician / regional manager / contractor / team lead / vendor / intern; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role contractor, beginning 17 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 41597 | equipment warranty | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nCASE 41597: Priya Tan, role=field technician, region=central. Event date 22 November 2024; request received 05 February 2025; claimed amount $2,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2160", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 87246 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-2161", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region south, from 29 February 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document STD-85 was issued Monday 27 March 2023. Covered classes are regional manager / team lead / contractor; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role team lead, beginning 11 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nMeridian Bank | decision file 71941 | equipment warranty | consolidated rule pack\n\nCASE 71941: Pablo Ames, role=employee, region=south. Event date 19 April 2024; request received 19 May 2024; claimed amount $1,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2162", "family": "policy", "state": "A manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 41906 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region north, from 29 May 2024 onward.\n\nGoverning document PROC-24 was issued Sunday 19 November 2023. Covered classes are field technician / employee / regional manager; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role contractor, beginning 15 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 41906: Dmitri Ames, role=contractor, region=central. Event date 06 January 2026; request received 06 April 2026; claimed amount $4,749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2163", "family": "intent", "state": "A user sent this message to the travel desk:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "cancels a booking", "3": "asks flight status", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2164", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region east, from 05 June 2023 onward.\n\nGoverning document POL-51 was issued Friday 24 February 2023. Covered classes are field technician / contractor / vendor / employee / intern / team lead; other roles are outside scope.\n\nA2 changes the limit to $800 for role employee, beginning 16 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 89902 | service credit | consolidated rule pack\n\nCASE 89902: Leila Ames, role=contractor, region=central. Event date 02 June 2025; request received 23 June 2025; claimed amount $2,951. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2165", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $2,200 for region coastal, from 26 July 2023 onward.\n\nGoverning document POL-87 was issued Friday 17 March 2023. Covered classes are employee / regional manager / vendor / contractor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCedar Retail Group | decision file 31380 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role field technician, beginning 06 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 31380: Priya Berg, role=vendor, region=north. Event date 25 July 2024; request received 24 September 2024; claimed amount $1,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2166", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Atlas Freight is in Lyon.\n- The headquarters of Pinnacle Software is in Ghent.\n- The headquarters of Northwind Systems is in Ghent.\n- Priya is employed by Pinnacle Software.\n- Sofia is employed by Northwind Systems.\n- Nadia reports directly to Lucia.\n- Dmitri is employed by Cobalt Health.\n- Nadia is employed by Helios Logistics.\n- Lucia is employed by Pinnacle Software.\n- The headquarters of Helios Logistics is in Bergen.\n- Tobias is employed by Northwind Systems.\n- Kenji reports directly to Priya.\n- Mei reports directly to Sofia.\n- Kenji is employed by Northwind Systems.\n- Mei is employed by Atlas Freight.\n- Sofia reports directly to Dmitri.\n- Omar is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Cork.\n- Lucia reports directly to Omar.\n- Dmitri reports directly to Nadia.\n- Priya reports directly to Mei.\n- Omar reports directly to Tobias.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Lyon", "2": "Oslo", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2167", "family": "policy", "state": "A2 changes the limit to $14,000 for role vendor, beginning 10 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-17 was issued Friday 19 April 2024. Covered classes are regional manager / vendor / employee / team lead; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region central, from 25 November 2024 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 21738 | travel reimbursement | consolidated rule pack\n\nCASE 21738: Leila Tan, role=intern, region=north. Event date 11 February 2026; request received 04 April 2026; claimed amount $4,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2168", "family": "policy", "state": "Vantage Air | decision file 54624 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-54 was issued Wednesday 01 May 2024. Covered classes are employee / intern / team lead / regional manager / field technician / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region north, from 03 March 2025 onward.\n\nA2 changes the limit to $6,500 for role employee, beginning 16 December 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 54624: Callum Silva, role=team lead, region=south. Event date 03 June 2026; request received 24 June 2026; claimed amount $6,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2169", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "cancels a booking", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2170", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 86535 | data export review | consolidated rule pack\n\nGoverning document PROC-34 was issued Tuesday 02 April 2024. Covered classes are vendor / employee / field technician / regional manager; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role employee, beginning 15 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region east, from 31 October 2024 onward.\n\nCASE 86535: Bruno Okafor, role=contractor, region=south. Event date 04 December 2024; request received 15 January 2025; claimed amount $3,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2171", "family": "intent", "state": "New support ticket, customer message:\n\"Want my money back for 36611\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2172", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nHelios Logistics | decision file 35577 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region coastal, from 15 November 2024 onward.\n\nGoverning document POL-49 was issued Wednesday 15 May 2024. Covered classes are team lead / contractor / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role regional manager, beginning 03 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 35577: Tobias Okafor, role=regional manager, region=central. Event date 25 February 2025; request received 25 March 2025; claimed amount $10,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2173", "family": "policy", "state": "A2 changes the limit to $9,500 for role regional manager, beginning 17 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region west, from 13 December 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document PROC-79 was issued Friday 26 April 2024. Covered classes are employee / team lead / intern / vendor; other roles are outside scope.\n\nBeacon Insurance | decision file 71871 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 71871: Priya Okafor, role=vendor, region=south. Event date 21 November 2025; request received 21 December 2025; claimed amount $901. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2174", "family": "intent", "state": "Incoming support request via email:\n\"Tracking for 31102 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "reports an item arrived broken", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-2175", "family": "policy", "state": "Governing document STD-91 was issued Sunday 18 February 2024. Covered classes are field technician / regional manager / vendor / contractor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $2,800 for role employee, beginning 06 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCedar Retail Group | decision file 24705 | data export review | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region south, from 18 October 2024 onward.\n\nCASE 24705: Kenji Berg, role=team lead, region=central. Event date 09 July 2026; request received 29 July 2026; claimed amount $2,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2176", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $1,600 for region west, from 28 December 2024 onward.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 12 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document POL-91 was issued Saturday 09 March 2024. Covered classes are intern / team lead / regional manager; other roles are outside scope.\n\nBeacon Insurance | decision file 15855 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCASE 15855: Viktor Berg, role=regional manager, region=north. Event date 07 October 2026; request received 28 November 2026; claimed amount $1,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2177", "family": "policy", "state": "A2 changes the limit to $6,500 for role regional manager, beginning 14 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region coastal, from 25 May 2024 onward.\n\nGoverning document PROC-75 was issued Thursday 02 November 2023. Covered classes are team lead / contractor / field technician / intern / vendor / employee; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nVantage Air | decision file 60465 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 60465: Pablo Okafor, role=contractor, region=central. Event date 15 May 2026; request received 13 July 2026; claimed amount $1,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2178", "family": "intent", "state": "Incoming travel request via email:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "reports lost baggage", "3": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2179", "family": "intent", "state": "New support ticket, customer message:\n\"Don't need the item anymore — cancel order 28424\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2180", "family": "intent", "state": "Incoming travel request via email:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "reports lost baggage", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-2181", "family": "policy", "state": "A2 changes the limit to $1,300 for role employee, beginning 08 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-70 was issued Tuesday 26 September 2023. Covered classes are contractor / team lead / vendor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCobalt Health | decision file 76449 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region west, from 23 August 2024 onward.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nCASE 76449: Amara Ames, role=field technician, region=south. Event date 20 May 2024; request received 04 July 2024; claimed amount $8,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2182", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region west, from 18 June 2023 onward.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nGoverning document STD-15 was issued Thursday 16 March 2023. Covered classes are employee / field technician / team lead; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,000 for role field technician, beginning 05 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 53278 | relocation assistance | consolidated rule pack\n\nCASE 53278: Pablo Silva, role=team lead, region=east. Event date 02 April 2025; request received 18 May 2025; claimed amount $2,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2183", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "changes seat assignment", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-2184", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila is employed by Summit Energy.\n- Mateo reports directly to Ingrid.\n- Mateo is employed by Summit Energy.\n- Ingrid is employed by Cobalt Health.\n- Dmitri is employed by Summit Energy.\n- Hana is employed by Summit Energy.\n- Viktor is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Bergen.\n- Sofia reports directly to Dmitri.\n- Sofia is employed by Summit Energy.\n- Dmitri reports directly to Leila.\n- Hana reports directly to Tobias.\n- Amara reports directly to Mateo.\n- The headquarters of Northwind Systems is in Tallinn.\n- Tobias is employed by Lattice Analytics.\n- The headquarters of Beacon Insurance is in Austin.\n- The headquarters of Lattice Analytics is in Bergen.\n- Ingrid reports directly to Viktor.\n- Leila reports directly to Hana.\n- Amara is employed by Cobalt Health.\n- The headquarters of Summit Energy is in Nagoya.\n- Tobias reports directly to Amara.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Tallinn", "2": "Bergen", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2185", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "cancels a booking", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2186", "family": "intent", "state": "Incoming travel request via email:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "reports lost baggage", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2187", "family": "policy", "state": "Beacon Insurance | decision file 62862 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $2,800 for role vendor, beginning 27 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-82 was issued Wednesday 24 January 2024. Covered classes are employee / vendor / field technician; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region west, from 12 February 2025 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nCASE 62862: Felix Tan, role=contractor, region=south. Event date 14 December 2025; request received 06 March 2026; claimed amount $4,701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2188", "family": "policy", "state": "Vantage Air | decision file 11756 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role intern, beginning 15 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-13 was issued Monday 15 April 2024. Covered classes are contractor / intern / vendor / field technician / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region west, from 18 July 2024 onward.\n\nCASE 11756: Zoya Berg, role=vendor, region=coastal. Event date 20 March 2026; request received 19 May 2026; claimed amount $1,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2189", "family": "policy", "state": "Meridian Bank | decision file 15567 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $2,000 for role team lead, beginning 19 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nGoverning document STD-28 was issued Thursday 21 September 2023. Covered classes are vendor / intern / team lead / employee / field technician / contractor; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region north, from 15 January 2024 onward.\n\nCASE 15567: Tessa Novak, role=regional manager, region=north. Event date 18 May 2024; request received 01 July 2024; claimed amount $2,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2190", "family": "intent", "state": "Incoming support request via email:\n\"Status on my shipment 22878 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants the delivery address updated", "4": "asks for money back on a purchase", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2191", "family": "intent", "state": "Incoming travel request via email:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "cancels a booking", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2192", "family": "policy", "state": "A2 changes the limit to $9,500 for role employee, beginning 23 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 58917 | service credit | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region coastal, from 17 December 2024 onward.\n\nGoverning document POL-67 was issued Monday 20 November 2023. Covered classes are contractor / vendor / intern / regional manager / team lead / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 58917: Ingrid Novak, role=team lead, region=coastal. Event date 11 May 2025; request received 19 July 2025; claimed amount $11,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2193", "family": "policy", "state": "A2 changes the limit to $6,500 for role vendor, beginning 02 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-42 was issued Saturday 07 January 2023. Covered classes are team lead / intern / vendor / regional manager / employee / field technician; other roles are outside scope.\n\nSummit Energy | decision file 99148 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region east, from 12 May 2023 onward.\n\nCASE 99148: Aisha Tan, role=regional manager, region=west. Event date 28 December 2025; request received 18 January 2026; claimed amount $6,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2194", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region central, from 17 December 2023 onward.\n\nHelios Logistics | decision file 92356 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-64 was issued Monday 26 June 2023. Covered classes are field technician / employee / team lead / intern; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $800 for role contractor, beginning 03 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 92356: Ingrid Tan, role=team lead, region=north. Event date 29 November 2025; request received 27 December 2025; claimed amount $1,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2195", "family": "policy", "state": "A manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region west, from 22 December 2024 onward.\n\nA2 changes the limit to $9,500 for role employee, beginning 06 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-87 was issued Monday 26 February 2024. Covered classes are vendor / regional manager / field technician; other roles are outside scope.\n\nPinnacle Software | decision file 84829 | data export review | consolidated rule pack\n\nCASE 84829: Zoya Berg, role=team lead, region=central. Event date 13 April 2025; request received 13 June 2025; claimed amount $9,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2196", "family": "policy", "state": "Atlas Freight | decision file 93106 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-63 was issued Tuesday 10 January 2023. Covered classes are team lead / employee / contractor / regional manager; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region north, from 30 September 2023 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role intern, beginning 24 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 93106: Nadia Ames, role=team lead, region=south. Event date 07 March 2025; request received 05 April 2025; claimed amount $2,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2197", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nPinnacle Software | decision file 39722 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region west, from 19 November 2024 onward.\n\nA2 changes the limit to $9,500 for role employee, beginning 12 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-50 was issued Monday 29 April 2024. Covered classes are field technician / employee / vendor; other roles are outside scope.\n\nCASE 39722: Yuki Berg, role=intern, region=coastal. Event date 03 August 2025; request received 31 August 2025; claimed amount $4,151. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2198", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "asks flight status", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-2199", "family": "multihop", "state": "Corporate registry excerpt:\n- Bruno is employed by Pinnacle Software.\n- Mateo reports directly to Dmitri.\n- The headquarters of Ironwood Manufacturing is in Porto.\n- Callum reports directly to Mateo.\n- The headquarters of Pinnacle Software is in Bergen.\n- The headquarters of Atlas Freight is in Tallinn.\n- Dmitri is employed by Atlas Freight.\n- Callum is employed by Atlas Freight.\n- The headquarters of Meridian Bank is in Ghent.\n- The headquarters of Cobalt Health is in Porto.\n- Pablo reports directly to Mara.\n- Pablo is employed by Cobalt Health.\n- Leila is employed by Meridian Bank.\n- Dmitri reports directly to Pablo.\n- Mara is employed by Atlas Freight.\n- Elena is employed by Cobalt Health.\n- Mateo is employed by Atlas Freight.\n- Mara reports directly to Leila.\n- Amara reports directly to Elena.\n- Bruno reports directly to Amara.\n- Amara is employed by Atlas Freight.\n- Leila reports directly to Bruno.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Valencia", "2": "Tallinn", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2200", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $2,200 for region south, from 10 April 2025 onward.\n\nA2 changes the limit to $14,000 for role intern, beginning 20 December 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nSummit Energy | decision file 99287 | service credit | consolidated rule pack\n\nGoverning document STD-34 was issued Friday 03 May 2024. Covered classes are employee / contractor / field technician / vendor / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 99287: Amara Ames, role=field technician, region=coastal. Event date 12 January 2027; request received 26 January 2027; claimed amount $2,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2201", "family": "multihop", "state": "Corporate registry excerpt:\n- Kenji reports directly to Priya.\n- The headquarters of Vantage Air is in Valencia.\n- The headquarters of Northwind Systems is in Valencia.\n- Kenji is employed by Northwind Systems.\n- Nadia reports directly to Ingrid.\n- The headquarters of Helios Logistics is in Porto.\n- Bruno reports directly to Omar.\n- Ingrid reports directly to Tessa.\n- Priya is employed by Lattice Analytics.\n- Leila reports directly to Bruno.\n- Omar is employed by Northwind Systems.\n- Nadia is employed by Helios Logistics.\n- Tessa reports directly to Mateo.\n- Leila is employed by Lattice Analytics.\n- Ingrid is employed by Northwind Systems.\n- Tessa is employed by Meridian Bank.\n- The headquarters of Lattice Analytics is in Bergen.\n- The headquarters of Meridian Bank is in Valencia.\n- Mateo is employed by Northwind Systems.\n- Bruno is employed by Helios Logistics.\n- Priya reports directly to Nadia.\n- Omar reports directly to Kenji.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Valencia", "2": "Oslo", "3": "Bergen"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2202", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $700 for region south, from 10 February 2024 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role contractor, beginning 07 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-23 was issued Sunday 11 June 2023. Covered classes are intern / employee / contractor / team lead / regional manager; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nMeridian Bank | decision file 43349 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 43349: Dmitri Silva, role=employee, region=east. Event date 15 August 2025; request received 20 August 2025; claimed amount $899. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2203", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Porto.\n- Jonas is employed by Summit Energy.\n- The headquarters of Summit Energy is in Cork.\n- Bruno is employed by Beacon Insurance.\n- Nadia is employed by Lattice Analytics.\n- Viktor reports directly to Jonas.\n- Ravi is employed by Lattice Analytics.\n- Yuki reports directly to Kenji.\n- The headquarters of Meridian Bank is in Cork.\n- Yuki is employed by Lattice Analytics.\n- The headquarters of Vantage Air is in Lyon.\n- Stefan is employed by Summit Energy.\n- Omar is employed by Meridian Bank.\n- Kenji is employed by Vantage Air.\n- Jonas reports directly to Bruno.\n- Bruno reports directly to Nadia.\n- Stefan reports directly to Yuki.\n- Ravi reports directly to Viktor.\n- Viktor is employed by Lattice Analytics.\n- The headquarters of Beacon Insurance is in Bergen.\n- Kenji reports directly to Omar.\n- Nadia reports directly to Stefan.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Porto", "2": "Valencia", "3": "Oslo"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2204", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region east, from 01 May 2024 onward.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nGoverning document POL-69 was issued Wednesday 10 January 2024. Covered classes are intern / vendor / team lead; other roles are outside scope.\n\nA2 changes the limit to $800 for role employee, beginning 21 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 74504 | relocation assistance | consolidated rule pack\n\nCASE 74504: Leila Berg, role=employee, region=north. Event date 05 October 2024; request received 10 January 2025; claimed amount $1,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2205", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan reports directly to Dmitri.\n- Dmitri is employed by Cobalt Health.\n- Aisha reports directly to Pablo.\n- Stefan is employed by Beacon Insurance.\n- The headquarters of Cobalt Health is in Cork.\n- Bruno is employed by Vantage Air.\n- The headquarters of Lattice Analytics is in Ghent.\n- Yuki reports directly to Elena.\n- Sofia is employed by Beacon Insurance.\n- The headquarters of Pinnacle Software is in Bergen.\n- Aisha is employed by Beacon Insurance.\n- The headquarters of Beacon Insurance is in Turku.\n- Mei reports directly to Bruno.\n- Yuki is employed by Pinnacle Software.\n- Pablo is employed by Pinnacle Software.\n- Elena is employed by Cobalt Health.\n- Dmitri reports directly to Aisha.\n- Mei is employed by Lattice Analytics.\n- Sofia reports directly to Stefan.\n- The headquarters of Vantage Air is in Valencia.\n- Elena reports directly to Sofia.\n- Bruno reports directly to Yuki.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Bergen", "2": "Nagoya", "3": "Ghent"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2206", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $11,000 for region east, from 16 January 2024 onward.\n\nA2 changes the limit to $800 for role intern, beginning 27 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-33 was issued Thursday 08 June 2023. Covered classes are contractor / team lead / intern / field technician; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nPinnacle Software | decision file 85657 | travel reimbursement | consolidated rule pack\n\nCASE 85657: Tessa Okafor, role=team lead, region=west. Event date 04 August 2024; request received 18 August 2024; claimed amount $9,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2207", "family": "policy", "state": "A2 changes the limit to $2,000 for role vendor, beginning 27 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 43076 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region east, from 28 July 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document POL-93 was issued Thursday 17 August 2023. Covered classes are employee / team lead / contractor / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 43076: Mara Tan, role=employee, region=central. Event date 18 July 2024; request received 07 August 2024; claimed amount $2,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2208", "family": "intent", "state": "New support ticket, customer message:\n\"Want my money back for 88839\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2209", "family": "intent", "state": "New travel ticket, customer message:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "asks flight status", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2210", "family": "intent", "state": "Incoming support request via email:\n\"3168 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "reports an item arrived broken", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2211", "family": "policy", "state": "A2 changes the limit to $6,500 for role regional manager, beginning 30 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region south, from 01 May 2024 onward.\n\nGoverning document POL-68 was issued Friday 15 December 2023. Covered classes are regional manager / team lead / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nMeridian Bank | decision file 60794 | equipment warranty | consolidated rule pack\n\nCASE 60794: Leila Tan, role=regional manager, region=coastal. Event date 23 August 2026; request received 07 September 2026; claimed amount $6,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2212", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $7,500 for region coastal, from 10 November 2023 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nGoverning document STD-55 was issued Thursday 10 August 2023. Covered classes are field technician / team lead / vendor / employee / contractor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $1,300 for role contractor, beginning 21 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 80953 | travel reimbursement | consolidated rule pack\n\nCASE 80953: Bruno Tan, role=regional manager, region=north. Event date 13 May 2026; request received 19 July 2026; claimed amount $8,249. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2213", "family": "policy", "state": "Cedar Retail Group | decision file 74659 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document STD-45 was issued Monday 26 February 2024. Covered classes are employee / vendor / contractor / regional manager / intern / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region coastal, from 27 June 2024 onward.\n\nA2 changes the limit to $2,800 for role field technician, beginning 15 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 74659: Priya Okafor, role=employee, region=south. Event date 22 May 2025; request received 06 June 2025; claimed amount $3,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2214", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia is employed by Meridian Bank.\n- Bruno is employed by Cedar Retail Group.\n- Yuki reports directly to Lucia.\n- Hana reports directly to Omar.\n- The headquarters of Pinnacle Software is in Tallinn.\n- The headquarters of Vantage Air is in Leeds.\n- Leila is employed by Cedar Retail Group.\n- Elena reports directly to Yuki.\n- Hana is employed by Meridian Bank.\n- Omar is employed by Meridian Bank.\n- Priya is employed by Vantage Air.\n- Nadia is employed by Pinnacle Software.\n- Bruno reports directly to Hana.\n- Leila reports directly to Elena.\n- Elena is employed by Beacon Insurance.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Nadia reports directly to Priya.\n- The headquarters of Meridian Bank is in Cork.\n- The headquarters of Beacon Insurance is in Leeds.\n- Yuki is employed by Meridian Bank.\n- Priya reports directly to Leila.\n- Lucia reports directly to Bruno.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Leeds", "2": "Turku", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2215", "family": "intent", "state": "New travel ticket, customer message:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "reports lost baggage", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2216", "family": "intent", "state": "Incoming support request via email:\n\"Tracking for 40588 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-2217", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya reports directly to Yuki.\n- Elena is employed by Ironwood Manufacturing.\n- Priya reports directly to Mara.\n- Yuki reports directly to Aisha.\n- The headquarters of Atlas Freight is in Tallinn.\n- Felix reports directly to Lucia.\n- Felix is employed by Pinnacle Software.\n- Bruno is employed by Ironwood Manufacturing.\n- Lucia is employed by Ironwood Manufacturing.\n- Priya is employed by Ironwood Manufacturing.\n- The headquarters of Cobalt Health is in Ghent.\n- Yuki is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Nagoya.\n- Zoya is employed by Atlas Freight.\n- Mara reports directly to Elena.\n- Mara is employed by Vantage Air.\n- Lucia reports directly to Zoya.\n- The headquarters of Vantage Air is in Valencia.\n- Bruno reports directly to Felix.\n- The headquarters of Ironwood Manufacturing is in Cork.\n- Elena reports directly to Bruno.\n- Aisha is employed by Vantage Air.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Lyon", "2": "Valencia", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2218", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-46 was issued Tuesday 19 September 2023. Covered classes are employee / intern / team lead / vendor / regional manager; other roles are outside scope.\n\nA2 changes the limit to $800 for role employee, beginning 05 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region south, from 11 June 2024 onward.\n\nHelios Logistics | decision file 61644 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 61644: Mara Okafor, role=team lead, region=central. Event date 13 May 2026; request received 14 May 2026; claimed amount $699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2219", "family": "intent", "state": "A user sent this message to the support desk:\n\"Cancel my order 9751, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "wants the delivery address updated", "4": "wants to cancel a placed order", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2220", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region central, from 26 September 2023 onward.\n\nGoverning document STD-77 was issued Wednesday 19 April 2023. Covered classes are team lead / employee / field technician / contractor / regional manager; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nPinnacle Software | decision file 44726 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role vendor, beginning 04 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 44726: Jonas Tan, role=contractor, region=east. Event date 25 October 2024; request received 06 December 2024; claimed amount $1,951. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2221", "family": "policy", "state": "A2 changes the limit to $800 for role employee, beginning 13 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region west, from 01 August 2024 onward.\n\nAtlas Freight | decision file 11707 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-35 was issued Tuesday 21 November 2023. Covered classes are regional manager / employee / vendor / field technician / team lead / intern; other roles are outside scope.\n\nCASE 11707: Aisha Novak, role=vendor, region=north. Event date 13 March 2025; request received 02 June 2025; claimed amount $800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2222", "family": "policy", "state": "Governing document STD-75 was issued Tuesday 22 August 2023. Covered classes are regional manager / contractor / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region south, from 08 July 2024 onward.\n\nCedar Retail Group | decision file 52176 | data export review | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role employee, beginning 03 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 52176: Kenji Ames, role=intern, region=west. Event date 14 August 2025; request received 20 October 2025; claimed amount $1,599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2223", "family": "policy", "state": "A2 changes the limit to $4,200 for role intern, beginning 15 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region coastal, from 05 May 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 77739 | data export review | consolidated rule pack\n\nGoverning document PROC-42 was issued Friday 01 September 2023. Covered classes are vendor / employee / contractor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 77739: Pablo Novak, role=regional manager, region=central. Event date 11 September 2024; request received 02 November 2024; claimed amount $2,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2224", "family": "intent", "state": "A user sent this message to the support desk:\n\"Cancel my order 19174, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "reports an item arrived broken", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2225", "family": "intent", "state": "Incoming travel request via email:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "cancels a booking", "3": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2226", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-92 was issued Thursday 18 April 2024. Covered classes are team lead / employee / regional manager / intern; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region central, from 17 May 2025 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role field technician, beginning 12 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 62400 | data export review | consolidated rule pack\n\nCASE 62400: Nadia Silva, role=employee, region=coastal. Event date 16 September 2026; request received 07 October 2026; claimed amount $3,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2227", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nGoverning document STD-18 was issued Thursday 03 August 2023. Covered classes are contractor / intern / employee / vendor / team lead / regional manager; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region west, from 20 May 2024 onward.\n\nA2 changes the limit to $2,000 for role contractor, beginning 01 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 73199 | service credit | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 73199: Hana Silva, role=team lead, region=central. Event date 16 July 2026; request received 13 September 2026; claimed amount $2,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2228", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $2,200 for region west, from 18 April 2024 onward.\n\nGoverning document PROC-11 was issued Friday 08 September 2023. Covered classes are intern / field technician / regional manager / contractor / employee / team lead; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role vendor, beginning 30 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 23383 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCASE 23383: Stefan Novak, role=vendor, region=east. Event date 26 December 2025; request received 27 March 2026; claimed amount $2,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2229", "family": "policy", "state": "A2 changes the limit to $2,000 for role contractor, beginning 23 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region central, from 16 September 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCobalt Health | decision file 29537 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-24 was issued Sunday 07 April 2024. Covered classes are contractor / field technician / regional manager / vendor; other roles are outside scope.\n\nCASE 29537: Dmitri Berg, role=field technician, region=central. Event date 26 January 2027; request received 27 April 2027; claimed amount $1,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2230", "family": "policy", "state": "Northwind Systems | decision file 63632 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $4,200 for role vendor, beginning 13 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region coastal, from 12 June 2023 onward.\n\nGoverning document POL-12 was issued Sunday 08 January 2023. Covered classes are contractor / employee / team lead / regional manager / vendor / intern; other roles are outside scope.\n\nCASE 63632: Leila Berg, role=team lead, region=south. Event date 25 November 2023; request received 31 January 2024; claimed amount $1,600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2231", "family": "policy", "state": "A2 changes the limit to $14,000 for role employee, beginning 23 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 38809 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-58 was issued Saturday 27 May 2023. Covered classes are employee / vendor / regional manager / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region coastal, from 19 September 2023 onward.\n\nCASE 38809: Priya Okafor, role=regional manager, region=coastal. Event date 28 September 2025; request received 19 October 2025; claimed amount $14,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2232", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong color sent on 24638 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "wants to cancel a placed order", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-2233", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan is employed by Atlas Freight.\n- Nadia is employed by Cedar Retail Group.\n- Hana reports directly to Aisha.\n- The headquarters of Cedar Retail Group is in Porto.\n- Aisha is employed by Lattice Analytics.\n- The headquarters of Helios Logistics is in Leeds.\n- Sofia is employed by Atlas Freight.\n- Amara reports directly to Sofia.\n- Sofia reports directly to Priya.\n- Stefan reports directly to Nadia.\n- Jonas is employed by Atlas Freight.\n- The headquarters of Beacon Insurance is in Valencia.\n- Bruno is employed by Helios Logistics.\n- Hana is employed by Helios Logistics.\n- Aisha reports directly to Jonas.\n- Priya reports directly to Stefan.\n- Priya is employed by Helios Logistics.\n- Jonas reports directly to Amara.\n- The headquarters of Lattice Analytics is in Cork.\n- The headquarters of Atlas Freight is in Tallinn.\n- Bruno reports directly to Hana.\n- Amara is employed by Cedar Retail Group.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Austin", "2": "Porto", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2234", "family": "intent", "state": "New support ticket, customer message:\n\"Don't need the item anymore — cancel order 54827\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2235", "family": "intent", "state": "Incoming support request via email:\n\"Order 20232 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2236", "family": "intent", "state": "Incoming support request via email:\n\"The product broke — refund 36801 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-2237", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Leila is employed by Northwind Systems.\n- Tobias reports directly to Leila.\n- Stefan is employed by Summit Energy.\n- Amara is employed by Cedar Retail Group.\n- Ravi reports directly to Bruno.\n- Leila reports directly to Callum.\n- Tobias is employed by Northwind Systems.\n- Amara reports directly to Tobias.\n- Bruno is employed by Cedar Retail Group.\n- Mara is employed by Cedar Retail Group.\n- Callum is employed by Ironwood Manufacturing.\n- Callum reports directly to Mara.\n- Stefan reports directly to Amara.\n- Yuki is employed by Cedar Retail Group.\n- The headquarters of Atlas Freight is in Tallinn.\n- Ravi is employed by Ironwood Manufacturing.\n- The headquarters of Summit Energy is in Turku.\n- Yuki reports directly to Ravi.\n- The headquarters of Northwind Systems is in Cork.\n- Bruno reports directly to Stefan.\n- The headquarters of Cedar Retail Group is in Nagoya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Leeds", "2": "Lyon", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-2238", "family": "multihop", "state": "Corporate registry excerpt:\n- Hana is employed by Meridian Bank.\n- The headquarters of Cedar Retail Group is in Turku.\n- Mara is employed by Atlas Freight.\n- Hana reports directly to Callum.\n- Callum reports directly to Mara.\n- Zoya is employed by Cedar Retail Group.\n- Viktor reports directly to Felix.\n- Mei reports directly to Tessa.\n- The headquarters of Meridian Bank is in Nagoya.\n- The headquarters of Helios Logistics is in Valencia.\n- Mara reports directly to Kenji.\n- Viktor is employed by Cedar Retail Group.\n- Felix reports directly to Zoya.\n- Callum is employed by Cobalt Health.\n- The headquarters of Atlas Freight is in Oslo.\n- The headquarters of Cobalt Health is in Bergen.\n- Mei is employed by Atlas Freight.\n- Tessa reports directly to Hana.\n- Kenji reports directly to Viktor.\n- Kenji is employed by Atlas Freight.\n- Tessa is employed by Helios Logistics.\n- Felix is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Leeds", "2": "Austin", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2239", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $1,100 for region west, from 16 January 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $6,500 for role contractor, beginning 28 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-35 was issued Wednesday 18 January 2023. Covered classes are regional manager / employee / field technician / intern / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 52964 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 52964: Priya Okafor, role=employee, region=coastal. Event date 21 November 2024; request received 27 December 2024; claimed amount $1,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2240", "family": "policy", "state": "Helios Logistics | decision file 23789 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document PROC-25 was issued Friday 20 October 2023. Covered classes are team lead / contractor / vendor / employee / field technician / intern; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role vendor, beginning 04 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region south, from 23 March 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 23789: Sofia Ames, role=contractor, region=south. Event date 18 July 2025; request received 07 August 2025; claimed amount $2,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2241", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $7,500 for region south, from 16 August 2023 onward.\n\nA2 changes the limit to $14,000 for role field technician, beginning 11 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nHelios Logistics | decision file 89734 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-24 was issued Wednesday 01 March 2023. Covered classes are team lead / intern / employee / vendor; other roles are outside scope.\n\nCASE 89734: Zoya Novak, role=team lead, region=east. Event date 14 June 2024; request received 28 July 2024; claimed amount $14,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2242", "family": "intent", "state": "New support ticket, customer message:\n\"The product broke — refund 87581 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-2243", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa is employed by Beacon Insurance.\n- Priya is employed by Beacon Insurance.\n- Felix reports directly to Kenji.\n- Yuki is employed by Northwind Systems.\n- Viktor is employed by Helios Logistics.\n- Priya reports directly to Viktor.\n- The headquarters of Helios Logistics is in Bergen.\n- Mateo reports directly to Priya.\n- Bruno reports directly to Mateo.\n- Yuki reports directly to Jonas.\n- Kenji is employed by Northwind Systems.\n- Mateo is employed by Helios Logistics.\n- Jonas is employed by Ironwood Manufacturing.\n- The headquarters of Meridian Bank is in Cork.\n- The headquarters of Northwind Systems is in Leeds.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Tessa reports directly to Yuki.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Viktor reports directly to Felix.\n- Kenji reports directly to Tessa.\n- Felix is employed by Meridian Bank.\n- Bruno is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Ghent", "2": "Tallinn", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-2244", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Pinnacle Software is in Austin.\n- Hana is employed by Summit Energy.\n- Pablo is employed by Summit Energy.\n- Aisha is employed by Helios Logistics.\n- Dmitri reports directly to Aisha.\n- The headquarters of Beacon Insurance is in Nagoya.\n- Jonas is employed by Beacon Insurance.\n- Amara reports directly to Pablo.\n- Jonas reports directly to Hana.\n- Lucia reports directly to Dmitri.\n- The headquarters of Summit Energy is in Austin.\n- Amara is employed by Pinnacle Software.\n- Hana reports directly to Yuki.\n- The headquarters of Meridian Bank is in Ghent.\n- Pablo reports directly to Lucia.\n- The headquarters of Helios Logistics is in Turku.\n- Elena is employed by Pinnacle Software.\n- Dmitri is employed by Pinnacle Software.\n- Elena reports directly to Jonas.\n- Yuki reports directly to Amara.\n- Lucia is employed by Meridian Bank.\n- Yuki is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Tallinn", "2": "Austin", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2245", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "asks flight status", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2246", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document STD-34 was issued Saturday 10 February 2024. Covered classes are team lead / contractor / regional manager / employee / intern / field technician; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region east, from 18 September 2024 onward.\n\nA2 changes the limit to $6,500 for role employee, beginning 03 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCedar Retail Group | decision file 62663 | data export review | consolidated rule pack\n\nCASE 62663: Kenji Silva, role=team lead, region=central. Event date 24 March 2025; request received 29 June 2025; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2247", "family": "policy", "state": "Cobalt Health | decision file 90465 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document PROC-65 was issued Thursday 22 February 2024. Covered classes are regional manager / intern / employee / vendor; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region north, from 26 March 2025 onward.\n\nA2 changes the limit to $1,300 for role team lead, beginning 13 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 90465: Jonas Ames, role=regional manager, region=north. Event date 03 March 2027; request received 20 March 2027; claimed amount $2,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2248", "family": "intent", "state": "Incoming support request via email:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2249", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nMeridian Bank | decision file 48512 | relocation assistance | consolidated rule pack\n\nGoverning document MAN-29 was issued Thursday 11 May 2023. Covered classes are intern / vendor / employee / team lead / contractor / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region south, from 15 October 2023 onward.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 18 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 48512: Yuki Tan, role=team lead, region=south. Event date 12 July 2024; request received 17 August 2024; claimed amount $2,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2250", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document POL-33 was issued Sunday 15 October 2023. Covered classes are vendor / contractor / regional manager / field technician / team lead / employee; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role intern, beginning 28 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region central, from 29 February 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCobalt Health | decision file 32477 | travel reimbursement | consolidated rule pack\n\nCASE 32477: Kenji Tan, role=field technician, region=north. Event date 03 March 2025; request received 31 March 2025; claimed amount $899. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2251", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia is employed by Pinnacle Software.\n- Aisha is employed by Pinnacle Software.\n- The headquarters of Lattice Analytics is in Tallinn.\n- Mei is employed by Summit Energy.\n- Ingrid reports directly to Stefan.\n- Ingrid is employed by Pinnacle Software.\n- Jonas reports directly to Callum.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Mei reports directly to Ingrid.\n- The headquarters of Summit Energy is in Nagoya.\n- Jonas is employed by Beacon Insurance.\n- Stefan is employed by Lattice Analytics.\n- Leila is employed by Cobalt Health.\n- Leila reports directly to Mei.\n- Callum reports directly to Leila.\n- Sofia reports directly to Tobias.\n- Tobias is employed by Summit Energy.\n- Aisha reports directly to Jonas.\n- The headquarters of Cobalt Health is in Turku.\n- Callum is employed by Beacon Insurance.\n- The headquarters of Pinnacle Software is in Austin.\n- Tobias reports directly to Aisha.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Tallinn", "2": "Cork", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2252", "family": "intent", "state": "A user sent this message to the support desk:\n\"Where is order 62742\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "wants the delivery address updated", "4": "wants to cancel a placed order", "5": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2253", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei is employed by Northwind Systems.\n- The headquarters of Helios Logistics is in Leeds.\n- The headquarters of Cobalt Health is in Leeds.\n- Dmitri is employed by Cobalt Health.\n- The headquarters of Northwind Systems is in Cork.\n- Bruno is employed by Helios Logistics.\n- Ingrid is employed by Helios Logistics.\n- Aisha reports directly to Bruno.\n- Omar reports directly to Pablo.\n- Callum is employed by Helios Logistics.\n- Callum reports directly to Omar.\n- Dmitri reports directly to Callum.\n- Mei reports directly to Dmitri.\n- Omar is employed by Beacon Insurance.\n- The headquarters of Beacon Insurance is in Ghent.\n- Pablo is employed by Summit Energy.\n- The headquarters of Summit Energy is in Bergen.\n- Tobias reports directly to Ingrid.\n- Bruno reports directly to Mei.\n- Aisha is employed by Summit Energy.\n- Tobias is employed by Beacon Insurance.\n- Pablo reports directly to Tobias.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Lyon", "2": "Leeds", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2254", "family": "intent", "state": "New travel ticket, customer message:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2255", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 19390 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant", "4": "asks where an existing order is", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2256", "family": "intent", "state": "New travel ticket, customer message:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "books airfare", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2257", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region coastal, from 29 August 2024 onward.\n\nIronwood Manufacturing | decision file 43559 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $14,000 for role contractor, beginning 17 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document MAN-16 was issued Saturday 17 February 2024. Covered classes are regional manager / intern / field technician / team lead; other roles are outside scope.\n\nCASE 43559: Callum Silva, role=field technician, region=north. Event date 20 November 2025; request received 19 December 2025; claimed amount $14,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2258", "family": "policy", "state": "A manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role field technician, beginning 13 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-25 was issued Tuesday 21 November 2023. Covered classes are field technician / intern / contractor / regional manager / employee / vendor; other roles are outside scope.\n\nPinnacle Software | decision file 32142 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region east, from 26 September 2024 onward.\n\nCASE 32142: Aisha Tan, role=contractor, region=central. Event date 13 October 2026; request received 04 December 2026; claimed amount $3,699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2259", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCobalt Health | decision file 13774 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $2,800 for role field technician, beginning 15 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document STD-81 was issued Monday 23 October 2023. Covered classes are regional manager / team lead / contractor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region central, from 16 August 2024 onward.\n\nCASE 13774: Nadia Okafor, role=contractor, region=coastal. Event date 13 December 2025; request received 19 January 2026; claimed amount $2,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2260", "family": "policy", "state": "A2 changes the limit to $2,000 for role team lead, beginning 18 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region central, from 07 August 2024 onward.\n\nMeridian Bank | decision file 67731 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-58 was issued Tuesday 23 April 2024. Covered classes are intern / field technician / regional manager; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 67731: Zoya Ames, role=team lead, region=central. Event date 06 December 2024; request received 18 January 2025; claimed amount $3,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2261", "family": "policy", "state": "Governing document MAN-79 was issued Sunday 09 April 2023. Covered classes are intern / employee / team lead; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region central, from 29 October 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 55822 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $2,800 for role vendor, beginning 11 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 55822: Elena Berg, role=team lead, region=central. Event date 23 April 2026; request received 06 May 2026; claimed amount $3,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2262", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region south, from 17 February 2024 onward.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nGoverning document MAN-56 was issued Friday 06 October 2023. Covered classes are employee / team lead / vendor / intern; other roles are outside scope.\n\nCedar Retail Group | decision file 68412 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $6,500 for role contractor, beginning 26 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 68412: Elena Okafor, role=employee, region=south. Event date 12 May 2026; request received 27 July 2026; claimed amount $7,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2263", "family": "intent", "state": "A user sent this message to the support desk:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order", "4": "reports an item arrived broken", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2264", "family": "intent", "state": "Incoming travel request via email:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "cancels a booking", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2265", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $6,500 for role contractor, beginning 21 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 54305 | equipment warranty | consolidated rule pack\n\nGoverning document PROC-83 was issued Saturday 26 August 2023. Covered classes are field technician / employee / team lead / vendor / intern / regional manager; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region north, from 29 November 2023 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 54305: Dmitri Ames, role=vendor, region=south. Event date 25 July 2026; request received 08 October 2026; claimed amount $6,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2266", "family": "multihop", "state": "Corporate registry excerpt:\n- Bruno is employed by Ironwood Manufacturing.\n- Nadia reports directly to Kenji.\n- Aisha is employed by Meridian Bank.\n- Zoya reports directly to Lucia.\n- Tessa is employed by Meridian Bank.\n- Aisha reports directly to Tessa.\n- Zoya is employed by Vantage Air.\n- The headquarters of Atlas Freight is in Porto.\n- Leila is employed by Vantage Air.\n- Kenji is employed by Meridian Bank.\n- Hana is employed by Atlas Freight.\n- The headquarters of Helios Logistics is in Lyon.\n- Nadia is employed by Helios Logistics.\n- Lucia is employed by Vantage Air.\n- Hana reports directly to Nadia.\n- The headquarters of Meridian Bank is in Oslo.\n- Tessa reports directly to Leila.\n- The headquarters of Vantage Air is in Valencia.\n- Leila reports directly to Zoya.\n- Bruno reports directly to Hana.\n- The headquarters of Ironwood Manufacturing is in Porto.\n- Lucia reports directly to Bruno.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Lyon", "2": "Valencia", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-2267", "family": "multihop", "state": "Corporate registry excerpt:\n- Ravi reports directly to Priya.\n- Omar is employed by Beacon Insurance.\n- Priya is employed by Beacon Insurance.\n- Ravi is employed by Helios Logistics.\n- Omar reports directly to Amara.\n- Ingrid is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Oslo.\n- The headquarters of Northwind Systems is in Nagoya.\n- Amara reports directly to Ravi.\n- Ingrid reports directly to Lucia.\n- Priya reports directly to Ingrid.\n- Amara is employed by Ironwood Manufacturing.\n- Viktor is employed by Helios Logistics.\n- The headquarters of Beacon Insurance is in Lyon.\n- Jonas is employed by Helios Logistics.\n- Viktor reports directly to Omar.\n- Hana reports directly to Jonas.\n- The headquarters of Ironwood Manufacturing is in Cork.\n- Jonas reports directly to Viktor.\n- Lucia is employed by Helios Logistics.\n- Hana is employed by Helios Logistics.\n- The headquarters of Summit Energy is in Bergen.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Lyon", "2": "Nagoya", "3": "Valencia"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2268", "family": "policy", "state": "A2 changes the limit to $6,500 for role field technician, beginning 02 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document STD-73 was issued Monday 27 March 2023. Covered classes are regional manager / vendor / team lead; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region coastal, from 25 November 2023 onward.\n\nBeacon Insurance | decision file 44262 | equipment warranty | consolidated rule pack\n\nCASE 44262: Zoya Ames, role=employee, region=central. Event date 31 May 2025; request received 28 August 2025; claimed amount $6,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2269", "family": "intent", "state": "A user sent this message to the support desk:\n\"Can i exchange 53831 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2270", "family": "intent", "state": "New support ticket, customer message:\n\"Want my money back for 33728\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "wants the delivery address updated", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-2271", "family": "intent", "state": "New support ticket, customer message:\n\"The product broke — refund 87342 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "asks where an existing order is", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2272", "family": "policy", "state": "Governing document STD-26 was issued Wednesday 06 September 2023. Covered classes are team lead / contractor / regional manager / intern; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role team lead, beginning 28 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region coastal, from 30 June 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nIronwood Manufacturing | decision file 99789 | vendor onboarding | consolidated rule pack\n\nCASE 99789: Tessa Tan, role=vendor, region=west. Event date 27 July 2025; request received 17 August 2025; claimed amount $1,951. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2273", "family": "intent", "state": "Incoming support request via email:\n\"Please cancel order 34373 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-2274", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $11,000 for region north, from 22 January 2025 onward.\n\nGoverning document PROC-48 was issued Tuesday 20 February 2024. Covered classes are intern / regional manager / contractor / employee; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role employee, beginning 19 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nSummit Energy | decision file 94583 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 94583: Sofia Novak, role=field technician, region=north. Event date 29 September 2024; request received 29 October 2024; claimed amount $11,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2275", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "reports lost baggage", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2276", "family": "intent", "state": "A user sent this message to the support desk:\n\"Cancel my order 43393, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "asks where an existing order is", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2277", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region east, from 26 December 2023 onward.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 09 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 36846 | relocation assistance | consolidated rule pack\n\nGoverning document MAN-17 was issued Friday 07 July 2023. Covered classes are field technician / vendor / team lead; other roles are outside scope.\n\nCASE 36846: Elena Novak, role=vendor, region=south. Event date 02 April 2025; request received 25 April 2025; claimed amount $6,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2278", "family": "intent", "state": "A user sent this message to the travel desk:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "asks flight status", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2279", "family": "intent", "state": "A user sent this message to the support desk:\n\"Can i exchange 40310 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2280", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $2,200 for region coastal, from 28 July 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nLattice Analytics | decision file 28806 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $4,200 for role intern, beginning 02 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nGoverning document PROC-73 was issued Wednesday 31 January 2024. Covered classes are regional manager / employee / vendor / intern; other roles are outside scope.\n\nCASE 28806: Bruno Novak, role=team lead, region=north. Event date 21 October 2026; request received 19 February 2027; claimed amount $4,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2281", "family": "intent", "state": "Incoming support request via email:\n\"Tracking for 32955 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-2282", "family": "multihop", "state": "Corporate registry excerpt:\n- Yuki reports directly to Tessa.\n- Leila reports directly to Yuki.\n- The headquarters of Cedar Retail Group is in Austin.\n- Tessa is employed by Cobalt Health.\n- Yuki is employed by Lattice Analytics.\n- Pablo is employed by Lattice Analytics.\n- The headquarters of Pinnacle Software is in Porto.\n- Pablo reports directly to Leila.\n- Priya reports directly to Aisha.\n- Viktor reports directly to Kenji.\n- Elena reports directly to Pablo.\n- Aisha is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Austin.\n- Kenji is employed by Pinnacle Software.\n- Elena is employed by Lattice Analytics.\n- The headquarters of Northwind Systems is in Valencia.\n- Priya is employed by Pinnacle Software.\n- Leila is employed by Northwind Systems.\n- Viktor is employed by Lattice Analytics.\n- Tessa reports directly to Viktor.\n- Aisha reports directly to Elena.\n- The headquarters of Lattice Analytics is in Cork.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Cork", "2": "Lyon", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2283", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "cancels a booking", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2284", "family": "policy", "state": "A manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region coastal, from 07 December 2023 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nHelios Logistics | decision file 24074 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role employee, beginning 13 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-73 was issued Wednesday 22 February 2023. Covered classes are contractor / field technician / employee / intern; other roles are outside scope.\n\nCASE 24074: Nadia Berg, role=contractor, region=south. Event date 06 November 2024; request received 20 November 2024; claimed amount $5,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2285", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Lyon.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Ingrid reports directly to Felix.\n- The headquarters of Cobalt Health is in Lyon.\n- The headquarters of Meridian Bank is in Turku.\n- Priya reports directly to Ingrid.\n- Mei reports directly to Kenji.\n- Leila is employed by Pinnacle Software.\n- Kenji is employed by Pinnacle Software.\n- Felix is employed by Northwind Systems.\n- Ravi is employed by Meridian Bank.\n- Kenji reports directly to Yuki.\n- Felix reports directly to Leila.\n- Dmitri reports directly to Priya.\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- Priya is employed by Meridian Bank.\n- Yuki is employed by Pinnacle Software.\n- Ingrid is employed by Cobalt Health.\n- Mei is employed by Northwind Systems.\n- Leila reports directly to Mei.\n- Dmitri is employed by Ironwood Manufacturing.\n- Ravi reports directly to Dmitri.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Valencia", "2": "Cork", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2286", "family": "intent", "state": "Incoming travel request via email:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "cancels a booking", "3": "asks flight status", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2287", "family": "intent", "state": "New support ticket, customer message:\n\"Tracking for 29107 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-2288", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena is employed by Meridian Bank.\n- Tessa is employed by Ironwood Manufacturing.\n- Tessa reports directly to Viktor.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Zoya reports directly to Aisha.\n- Aisha reports directly to Pablo.\n- The headquarters of Ironwood Manufacturing is in Cork.\n- Aisha is employed by Beacon Insurance.\n- Zoya is employed by Ironwood Manufacturing.\n- Amara is employed by Summit Energy.\n- Lucia reports directly to Zoya.\n- Lucia is employed by Summit Energy.\n- Amara reports directly to Mei.\n- Pablo reports directly to Amara.\n- The headquarters of Meridian Bank is in Tallinn.\n- Viktor reports directly to Lucia.\n- The headquarters of Summit Energy is in Bergen.\n- Viktor is employed by Meridian Bank.\n- Pablo is employed by Summit Energy.\n- Mei is employed by Beacon Insurance.\n- Mei reports directly to Elena.\n- The headquarters of Pinnacle Software is in Lyon.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Tallinn", "2": "Cork", "3": "Porto"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2289", "family": "policy", "state": "Cobalt Health | decision file 70525 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-18 was issued Tuesday 19 December 2023. Covered classes are vendor / field technician / contractor / regional manager / intern / team lead; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role employee, beginning 17 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region coastal, from 16 July 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 70525: Viktor Tan, role=regional manager, region=coastal. Event date 30 August 2026; request received 07 November 2026; claimed amount $4,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2290", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $5,000 for region south, from 10 December 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 37542 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role team lead, beginning 27 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-26 was issued Wednesday 20 March 2024. Covered classes are regional manager / team lead / employee; other roles are outside scope.\n\nCASE 37542: Ravi Okafor, role=regional manager, region=north. Event date 17 May 2026; request received 24 May 2026; claimed amount $6,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2291", "family": "intent", "state": "Incoming support request via email:\n\"Refund order 62822, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "asks where an existing order is", "4": "asks for money back on a purchase", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-2292", "family": "multihop", "state": "Corporate registry excerpt:\n- Ingrid is employed by Atlas Freight.\n- Kenji reports directly to Ravi.\n- The headquarters of Vantage Air is in Cork.\n- Ingrid reports directly to Bruno.\n- Zoya is employed by Summit Energy.\n- The headquarters of Summit Energy is in Porto.\n- Nadia is employed by Summit Energy.\n- Ravi reports directly to Ingrid.\n- Bruno reports directly to Priya.\n- Zoya reports directly to Omar.\n- Omar reports directly to Leila.\n- Bruno is employed by Summit Energy.\n- Leila is employed by Cobalt Health.\n- Kenji is employed by Cobalt Health.\n- The headquarters of Atlas Freight is in Leeds.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Nadia reports directly to Zoya.\n- Leila reports directly to Kenji.\n- The headquarters of Cobalt Health is in Porto.\n- Omar is employed by Cedar Retail Group.\n- Priya is employed by Cedar Retail Group.\n- Ravi is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Austin", "2": "Valencia", "3": "Tallinn"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2293", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "reports lost baggage", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2294", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region south, from 18 November 2023 onward.\n\nGoverning document STD-93 was issued Tuesday 18 July 2023. Covered classes are team lead / regional manager / employee / vendor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 03 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 47130 | vendor onboarding | consolidated rule pack\n\nCASE 47130: Stefan Novak, role=employee, region=coastal. Event date 23 February 2024; request received 22 May 2024; claimed amount $5,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2295", "family": "policy", "state": "A2 changes the limit to $9,500 for role intern, beginning 25 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nSummit Energy | decision file 54848 | data export review | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region north, from 07 October 2023 onward.\n\nGoverning document PROC-72 was issued Sunday 08 January 2023. Covered classes are employee / intern / contractor / field technician / team lead / regional manager; other roles are outside scope.\n\nCASE 54848: Mateo Okafor, role=team lead, region=central. Event date 12 July 2025; request received 17 September 2025; claimed amount $9,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2296", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Nagoya.\n- Jonas reports directly to Bruno.\n- Sofia is employed by Summit Energy.\n- Elena reports directly to Jonas.\n- The headquarters of Vantage Air is in Nagoya.\n- The headquarters of Cobalt Health is in Leeds.\n- Lucia reports directly to Zoya.\n- Zoya is employed by Pinnacle Software.\n- The headquarters of Summit Energy is in Austin.\n- Tobias reports directly to Elena.\n- Hana is employed by Northwind Systems.\n- The headquarters of Pinnacle Software is in Leeds.\n- Bruno reports directly to Hana.\n- Lucia is employed by Northwind Systems.\n- Amara reports directly to Tobias.\n- Amara is employed by Summit Energy.\n- Bruno is employed by Vantage Air.\n- Tobias is employed by Vantage Air.\n- Elena is employed by Summit Energy.\n- Jonas is employed by Northwind Systems.\n- Sofia reports directly to Amara.\n- Zoya reports directly to Sofia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Leeds", "2": "Nagoya", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2297", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document STD-54 was issued Tuesday 11 April 2023. Covered classes are contractor / regional manager / field technician / vendor; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region east, from 17 March 2024 onward.\n\nA2 changes the limit to $14,000 for role contractor, beginning 30 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 85004 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 85004: Stefan Silva, role=employee, region=central. Event date 16 May 2024; request received 29 May 2024; claimed amount $1,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2298", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region south, from 12 April 2024 onward.\n\nA2 changes the limit to $6,500 for role team lead, beginning 28 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 89138 | service credit | consolidated rule pack\n\nGoverning document MAN-36 was issued Wednesday 03 January 2024. Covered classes are regional manager / intern / contractor / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 89138: Bruno Novak, role=employee, region=north. Event date 05 April 2026; request received 05 May 2026; claimed amount $2,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2299", "family": "policy", "state": "A manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-68 was issued Friday 10 November 2023. Covered classes are intern / employee / regional manager / field technician / team lead; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region coastal, from 27 October 2024 onward.\n\nNorthwind Systems | decision file 66107 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $800 for role contractor, beginning 06 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 66107: Mateo Berg, role=team lead, region=west. Event date 22 October 2025; request received 06 December 2025; claimed amount $2,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2300", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role intern, beginning 04 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region east, from 27 November 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nMeridian Bank | decision file 30191 | service credit | consolidated rule pack\n\nGoverning document MAN-74 was issued Sunday 03 December 2023. Covered classes are field technician / regional manager / team lead / vendor; other roles are outside scope.\n\nCASE 30191: Mei Silva, role=employee, region=north. Event date 03 October 2025; request received 03 November 2025; claimed amount $4,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2301", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region west, from 29 June 2024 onward.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 30 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document PROC-27 was issued Monday 05 June 2023. Covered classes are regional manager / vendor / field technician / employee / contractor; other roles are outside scope.\n\nPinnacle Software | decision file 59717 | data export review | consolidated rule pack\n\nCASE 59717: Aisha Tan, role=intern, region=coastal. Event date 02 April 2024; request received 07 May 2024; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2302", "family": "intent", "state": "New support ticket, customer message:\n\"The product broke — refund 83169 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2303", "family": "policy", "state": "A2 changes the limit to $14,000 for role intern, beginning 07 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 97326 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document PROC-36 was issued Wednesday 28 February 2024. Covered classes are intern / team lead / vendor / field technician / regional manager; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region east, from 24 September 2024 onward.\n\nCASE 97326: Omar Tan, role=intern, region=west. Event date 14 May 2027; request received 27 May 2027; claimed amount $15,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2304", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar is employed by Beacon Insurance.\n- Mateo is employed by Helios Logistics.\n- The headquarters of Summit Energy is in Turku.\n- Tessa is employed by Atlas Freight.\n- The headquarters of Helios Logistics is in Oslo.\n- Omar reports directly to Mara.\n- Ingrid is employed by Helios Logistics.\n- Mei is employed by Summit Energy.\n- Mateo reports directly to Ingrid.\n- Tessa reports directly to Mei.\n- Felix reports directly to Aisha.\n- Viktor is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Ghent.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- The headquarters of Beacon Insurance is in Bergen.\n- Mara reports directly to Tessa.\n- Aisha reports directly to Omar.\n- Felix is employed by Atlas Freight.\n- Aisha is employed by Helios Logistics.\n- Mara is employed by Atlas Freight.\n- Viktor reports directly to Mateo.\n- Mei reports directly to Viktor.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Cork", "2": "Nagoya", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2305", "family": "policy", "state": "A2 changes the limit to $1,300 for role employee, beginning 06 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 75115 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-17 was issued Monday 08 January 2024. Covered classes are team lead / contractor / field technician; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region coastal, from 01 May 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 75115: Leila Silva, role=employee, region=east. Event date 22 January 2027; request received 30 March 2027; claimed amount $1,849. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2306", "family": "policy", "state": "Helios Logistics | decision file 83569 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role contractor, beginning 28 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region east, from 11 November 2023 onward.\n\nGoverning document POL-82 was issued Sunday 28 May 2023. Covered classes are contractor / team lead / vendor / field technician / intern; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 83569: Pablo Silva, role=vendor, region=central. Event date 07 January 2024; request received 07 March 2024; claimed amount $9,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2307", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "reports lost baggage", "3": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2308", "family": "intent", "state": "Incoming travel request via email:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "cancels a booking", "3": "reports lost baggage", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-2309", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya reports directly to Tobias.\n- The headquarters of Cobalt Health is in Bergen.\n- The headquarters of Cedar Retail Group is in Austin.\n- Leila reports directly to Jonas.\n- Mateo is employed by Northwind Systems.\n- Lucia reports directly to Mateo.\n- Tobias is employed by Northwind Systems.\n- Stefan is employed by Cobalt Health.\n- The headquarters of Northwind Systems is in Tallinn.\n- Yuki reports directly to Zoya.\n- The headquarters of Helios Logistics is in Porto.\n- The headquarters of Pinnacle Software is in Porto.\n- Lucia is employed by Helios Logistics.\n- Jonas reports directly to Yuki.\n- Zoya is employed by Cedar Retail Group.\n- Ravi is employed by Cedar Retail Group.\n- Jonas is employed by Cedar Retail Group.\n- Ravi reports directly to Leila.\n- Leila is employed by Northwind Systems.\n- Stefan reports directly to Ravi.\n- Mateo reports directly to Stefan.\n- Yuki is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Bergen", "2": "Leeds", "3": "Porto"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2310", "family": "policy", "state": "Governing document POL-84 was issued Friday 10 November 2023. Covered classes are employee / regional manager / field technician / team lead / intern; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region east, from 02 August 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nHelios Logistics | decision file 58820 | data export review | consolidated rule pack\n\nA2 changes the limit to $4,200 for role intern, beginning 30 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 58820: Mara Novak, role=intern, region=east. Event date 18 October 2024; request received 28 October 2024; claimed amount $4,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2311", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role employee, beginning 26 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 10857 | equipment warranty | consolidated rule pack\n\nGoverning document PROC-67 was issued Monday 16 January 2023. Covered classes are intern / contractor / regional manager / field technician / employee / team lead; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region east, from 02 August 2023 onward.\n\nCASE 10857: Mateo Silva, role=contractor, region=central. Event date 28 November 2025; request received 12 January 2026; claimed amount $5,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2312", "family": "policy", "state": "A2 changes the limit to $1,300 for role field technician, beginning 04 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nSummit Energy | decision file 85053 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region east, from 18 August 2023 onward.\n\nGoverning document MAN-60 was issued Tuesday 04 April 2023. Covered classes are contractor / intern / field technician / employee / team lead / regional manager; other roles are outside scope.\n\nCASE 85053: Bruno Okafor, role=intern, region=coastal. Event date 14 October 2025; request received 19 December 2025; claimed amount $6,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2313", "family": "policy", "state": "Vantage Air | decision file 97441 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nGoverning document MAN-44 was issued Sunday 05 February 2023. Covered classes are team lead / intern / employee / field technician / contractor / regional manager; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role employee, beginning 18 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $1,100 for region central, from 18 June 2023 onward.\n\nCASE 97441: Elena Okafor, role=intern, region=south. Event date 21 August 2024; request received 27 October 2024; claimed amount $9,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2314", "family": "multihop", "state": "Corporate registry excerpt:\n- Nadia is employed by Cedar Retail Group.\n- Omar reports directly to Nadia.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Aisha reports directly to Bruno.\n- Omar is employed by Vantage Air.\n- The headquarters of Atlas Freight is in Tallinn.\n- Lucia reports directly to Aisha.\n- Bruno reports directly to Jonas.\n- Tobias reports directly to Lucia.\n- The headquarters of Cobalt Health is in Lyon.\n- Jonas is employed by Atlas Freight.\n- The headquarters of Vantage Air is in Lyon.\n- Lucia is employed by Atlas Freight.\n- Ravi is employed by Atlas Freight.\n- Bruno is employed by Atlas Freight.\n- Ravi reports directly to Mateo.\n- Mateo is employed by Cobalt Health.\n- Aisha is employed by Vantage Air.\n- Mateo reports directly to Omar.\n- The headquarters of Helios Logistics is in Lyon.\n- Nadia reports directly to Tobias.\n- Tobias is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Porto", "2": "Cork", "3": "Austin"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2315", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 18822 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region north, from 22 August 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role intern, beginning 12 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-41 was issued Friday 19 April 2024. Covered classes are team lead / regional manager / employee / intern / vendor / field technician; other roles are outside scope.\n\nCASE 18822: Zoya Berg, role=vendor, region=east. Event date 01 November 2026; request received 22 November 2026; claimed amount $12,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2316", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-70 was issued Monday 18 March 2024. Covered classes are field technician / employee / intern / regional manager / vendor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role contractor, beginning 11 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region coastal, from 10 September 2024 onward.\n\nNorthwind Systems | decision file 43483 | vendor onboarding | consolidated rule pack\n\nCASE 43483: Elena Tan, role=employee, region=west. Event date 28 September 2026; request received 26 October 2026; claimed amount $600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2317", "family": "multihop", "state": "Corporate registry excerpt:\n- Priya reports directly to Felix.\n- The headquarters of Atlas Freight is in Turku.\n- Kenji is employed by Ironwood Manufacturing.\n- Felix reports directly to Kenji.\n- Viktor reports directly to Priya.\n- Nadia is employed by Ironwood Manufacturing.\n- The headquarters of Cedar Retail Group is in Leeds.\n- Sofia is employed by Helios Logistics.\n- The headquarters of Beacon Insurance is in Cork.\n- Sofia reports directly to Jonas.\n- Nadia reports directly to Dmitri.\n- Priya is employed by Helios Logistics.\n- Viktor is employed by Ironwood Manufacturing.\n- The headquarters of Helios Logistics is in Ghent.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Jonas is employed by Helios Logistics.\n- Dmitri reports directly to Viktor.\n- Felix is employed by Ironwood Manufacturing.\n- Yuki is employed by Beacon Insurance.\n- Dmitri is employed by Helios Logistics.\n- Jonas reports directly to Yuki.\n- Yuki reports directly to Nadia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Turku", "2": "Nagoya", "3": "Porto"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2318", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role field technician, beginning 01 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nAtlas Freight | decision file 11035 | data export review | consolidated rule pack\n\nGoverning document POL-67 was issued Monday 05 February 2024. Covered classes are employee / contractor / regional manager / vendor / team lead; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region east, from 11 October 2024 onward.\n\nCASE 11035: Bruno Novak, role=team lead, region=north. Event date 13 January 2027; request received 17 February 2027; claimed amount $1,951. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2319", "family": "policy", "state": "A2 changes the limit to $2,800 for role employee, beginning 16 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 88097 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region east, from 16 March 2024 onward.\n\nGoverning document POL-11 was issued Wednesday 22 March 2023. Covered classes are employee / field technician / intern / regional manager / vendor / team lead; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nCASE 88097: Mateo Novak, role=employee, region=coastal. Event date 30 August 2025; request received 13 November 2025; claimed amount $3,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2320", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $7,500 for region west, from 24 October 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nPinnacle Software | decision file 15704 | service credit | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role employee, beginning 15 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-67 was issued Wednesday 08 March 2023. Covered classes are intern / contractor / field technician / employee; other roles are outside scope.\n\nCASE 15704: Viktor Okafor, role=contractor, region=central. Event date 28 November 2024; request received 28 December 2024; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2321", "family": "intent", "state": "Incoming travel request via email:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "cancels a booking", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2322", "family": "policy", "state": "A2 changes the limit to $9,500 for role intern, beginning 03 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region central, from 06 September 2024 onward.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 73070 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-23 was issued Friday 25 August 2023. Covered classes are contractor / field technician / intern / vendor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 73070: Tessa Berg, role=team lead, region=south. Event date 24 August 2024; request received 07 October 2024; claimed amount $1,951. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2323", "family": "multihop", "state": "Corporate registry excerpt:\n- Mara reports directly to Priya.\n- Mei reports directly to Bruno.\n- Mara is employed by Beacon Insurance.\n- The headquarters of Vantage Air is in Oslo.\n- The headquarters of Helios Logistics is in Porto.\n- Yuki reports directly to Felix.\n- Felix is employed by Beacon Insurance.\n- Kenji reports directly to Mara.\n- Mei is employed by Beacon Insurance.\n- Bruno is employed by Vantage Air.\n- The headquarters of Cedar Retail Group is in Oslo.\n- Kenji is employed by Helios Logistics.\n- Priya is employed by Vantage Air.\n- Leila reports directly to Yuki.\n- The headquarters of Lattice Analytics is in Valencia.\n- Yuki is employed by Cedar Retail Group.\n- Mateo is employed by Lattice Analytics.\n- Felix reports directly to Mei.\n- Leila is employed by Helios Logistics.\n- The headquarters of Beacon Insurance is in Cork.\n- Mateo reports directly to Kenji.\n- Bruno reports directly to Mateo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Lyon", "2": "Bergen", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-2324", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa is employed by Ironwood Manufacturing.\n- Leila is employed by Vantage Air.\n- The headquarters of Cobalt Health is in Valencia.\n- Leila reports directly to Stefan.\n- Priya is employed by Vantage Air.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- Nadia is employed by Vantage Air.\n- Aisha reports directly to Nadia.\n- Stefan is employed by Pinnacle Software.\n- Callum is employed by Pinnacle Software.\n- The headquarters of Vantage Air is in Oslo.\n- Aisha is employed by Ironwood Manufacturing.\n- Yuki is employed by Pinnacle Software.\n- Ravi reports directly to Callum.\n- Ravi is employed by Ironwood Manufacturing.\n- Nadia reports directly to Ravi.\n- Stefan reports directly to Aisha.\n- The headquarters of Pinnacle Software is in Porto.\n- Callum reports directly to Priya.\n- The headquarters of Lattice Analytics is in Austin.\n- Yuki reports directly to Leila.\n- Tessa reports directly to Yuki.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Tallinn", "2": "Bergen", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-2325", "family": "multihop", "state": "Corporate registry excerpt:\n- Dmitri reports directly to Priya.\n- Kenji is employed by Helios Logistics.\n- Ravi is employed by Ironwood Manufacturing.\n- Amara is employed by Cedar Retail Group.\n- The headquarters of Helios Logistics is in Tallinn.\n- Dmitri is employed by Ironwood Manufacturing.\n- Priya reports directly to Stefan.\n- Yuki reports directly to Ravi.\n- The headquarters of Cedar Retail Group is in Lyon.\n- The headquarters of Meridian Bank is in Nagoya.\n- Hana is employed by Ironwood Manufacturing.\n- Yuki is employed by Helios Logistics.\n- Sofia reports directly to Yuki.\n- Hana reports directly to Sofia.\n- Priya is employed by Meridian Bank.\n- Sofia is employed by Lattice Analytics.\n- Stefan reports directly to Amara.\n- Stefan is employed by Cedar Retail Group.\n- The headquarters of Lattice Analytics is in Oslo.\n- Kenji reports directly to Hana.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Amara reports directly to Kenji.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Ghent", "2": "Austin", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2326", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nVantage Air | decision file 46554 | service credit | consolidated rule pack\n\nA2 changes the limit to $4,200 for role contractor, beginning 08 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-72 was issued Sunday 05 February 2023. Covered classes are team lead / regional manager / vendor; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region north, from 09 May 2023 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 46554: Callum Silva, role=employee, region=south. Event date 03 December 2024; request received 06 January 2025; claimed amount $4,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2327", "family": "policy", "state": "A2 changes the limit to $9,500 for role intern, beginning 16 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 65944 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document PROC-60 was issued Sunday 02 April 2023. Covered classes are vendor / team lead / intern / contractor; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region central, from 17 October 2023 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 65944: Stefan Tan, role=field technician, region=south. Event date 23 March 2026; request received 14 May 2026; claimed amount $1,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2328", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $2,200 for region central, from 03 May 2023 onward.\n\nVantage Air | decision file 71695 | relocation assistance | consolidated rule pack\n\nGoverning document POL-85 was issued Friday 06 January 2023. Covered classes are employee / field technician / intern / contractor / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role team lead, beginning 17 July 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 71695: Nadia Silva, role=regional manager, region=central. Event date 06 February 2026; request received 24 March 2026; claimed amount $9,149. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2329", "family": "intent", "state": "New travel ticket, customer message:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "cancels a booking", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2330", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 20 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document STD-29 was issued Friday 22 March 2024. Covered classes are intern / team lead / employee / vendor / regional manager / field technician; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region central, from 30 July 2024 onward.\n\nPinnacle Software | decision file 90299 | equipment warranty | consolidated rule pack\n\nCASE 90299: Elena Okafor, role=team lead, region=east. Event date 23 March 2027; request received 29 May 2027; claimed amount $2,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2331", "family": "intent", "state": "New travel ticket, customer message:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2332", "family": "intent", "state": "New travel ticket, customer message:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "changes seat assignment", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2333", "family": "intent", "state": "Incoming support request via email:\n\"Where is order 81882\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2334", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $11,000 for region west, from 23 December 2023 onward.\n\nA2 changes the limit to $4,200 for role employee, beginning 08 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 75778 | equipment warranty | consolidated rule pack\n\nGoverning document PROC-85 was issued Monday 20 February 2023. Covered classes are employee / team lead / vendor / regional manager / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 75778: Priya Silva, role=regional manager, region=west. Event date 25 February 2025; request received 26 May 2025; claimed amount $4,351. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2335", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $3,200 for region west, from 24 September 2024 onward.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 19 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nLattice Analytics | decision file 81486 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nGoverning document PROC-55 was issued Monday 01 April 2024. Covered classes are team lead / regional manager / intern / contractor / employee; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 81486: Dmitri Novak, role=employee, region=central. Event date 07 August 2025; request received 07 October 2025; claimed amount $3,951. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2336", "family": "policy", "state": "A2 changes the limit to $6,500 for role regional manager, beginning 08 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region east, from 15 May 2024 onward.\n\nVantage Air | decision file 10202 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-60 was issued Monday 08 January 2024. Covered classes are field technician / team lead / intern / vendor / contractor; other roles are outside scope.\n\nCASE 10202: Leila Berg, role=team lead, region=coastal. Event date 28 November 2026; request received 26 January 2027; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2337", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 25 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region coastal, from 12 April 2024 onward.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 75836 | travel reimbursement | consolidated rule pack\n\nGoverning document MAN-10 was issued Friday 26 May 2023. Covered classes are intern / contractor / team lead; other roles are outside scope.\n\nCASE 75836: Sofia Silva, role=field technician, region=west. Event date 25 November 2025; request received 14 February 2026; claimed amount $2,049. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2338", "family": "intent", "state": "Incoming support request via email:\n\"The product broke — refund 83654 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2339", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region north, from 17 January 2024 onward.\n\nBeacon Insurance | decision file 51076 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $14,000 for role field technician, beginning 16 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-65 was issued Wednesday 26 April 2023. Covered classes are vendor / employee / intern / regional manager / field technician; other roles are outside scope.\n\nCASE 51076: Amara Berg, role=contractor, region=central. Event date 21 March 2026; request received 27 May 2026; claimed amount $14,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2340", "family": "intent", "state": "Incoming support request via email:\n\"Wrong address on order 54331, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "asks for money back on a purchase", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2341", "family": "policy", "state": "A2 changes the limit to $6,500 for role field technician, beginning 24 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nAtlas Freight | decision file 30763 | service credit | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-67 was issued Thursday 07 September 2023. Covered classes are regional manager / field technician / intern / vendor / employee; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region south, from 10 December 2023 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 30763: Tobias Berg, role=field technician, region=north. Event date 05 December 2025; request received 09 January 2026; claimed amount $2,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2342", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $1,600 for region west, from 29 April 2024 onward.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 40622 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $6,500 for role team lead, beginning 14 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-43 was issued Tuesday 19 September 2023. Covered classes are employee / intern / team lead; other roles are outside scope.\n\nCASE 40622: Mara Silva, role=team lead, region=coastal. Event date 03 May 2025; request received 18 July 2025; claimed amount $6,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2343", "family": "intent", "state": "Incoming support request via email:\n\"11310 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-2344", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Nagoya.\n- Priya is employed by Atlas Freight.\n- Mei is employed by Vantage Air.\n- Elena reports directly to Mei.\n- The headquarters of Atlas Freight is in Ghent.\n- Ravi reports directly to Nadia.\n- Aisha is employed by Cobalt Health.\n- Ravi is employed by Cobalt Health.\n- The headquarters of Vantage Air is in Austin.\n- Aisha reports directly to Ravi.\n- Mara is employed by Northwind Systems.\n- Mara reports directly to Lucia.\n- Mei reports directly to Jonas.\n- The headquarters of Cedar Retail Group is in Ghent.\n- The headquarters of Cobalt Health is in Ghent.\n- Elena is employed by Vantage Air.\n- Lucia is employed by Atlas Freight.\n- Nadia reports directly to Elena.\n- Priya reports directly to Aisha.\n- Jonas reports directly to Mara.\n- Jonas is employed by Cedar Retail Group.\n- Nadia is employed by Vantage Air.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Lyon", "2": "Austin", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-2345", "family": "multihop", "state": "Corporate registry excerpt:\n- Felix is employed by Helios Logistics.\n- Felix reports directly to Zoya.\n- The headquarters of Pinnacle Software is in Lyon.\n- Lucia is employed by Atlas Freight.\n- Yuki is employed by Lattice Analytics.\n- The headquarters of Helios Logistics is in Austin.\n- The headquarters of Atlas Freight is in Austin.\n- Zoya is employed by Pinnacle Software.\n- Tobias is employed by Pinnacle Software.\n- Zoya reports directly to Dmitri.\n- Tobias reports directly to Viktor.\n- Dmitri reports directly to Tobias.\n- Yuki reports directly to Mateo.\n- Mateo is employed by Vantage Air.\n- The headquarters of Lattice Analytics is in Ghent.\n- Viktor reports directly to Jonas.\n- Dmitri is employed by Helios Logistics.\n- Jonas is employed by Atlas Freight.\n- Mateo reports directly to Lucia.\n- Viktor is employed by Pinnacle Software.\n- The headquarters of Vantage Air is in Turku.\n- Jonas reports directly to Yuki.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Austin", "2": "Porto", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2346", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "reports lost baggage", "3": "books airfare", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-2347", "family": "intent", "state": "Incoming support request via email:\n\"Don't need the item anymore — cancel order 21255\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2348", "family": "policy", "state": "A2 changes the limit to $2,000 for role field technician, beginning 13 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-16 was issued Saturday 16 December 2023. Covered classes are contractor / team lead / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nVantage Air | decision file 28238 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region east, from 03 November 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 28238: Zoya Silva, role=field technician, region=coastal. Event date 13 August 2026; request received 06 September 2026; claimed amount $1,100. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2349", "family": "intent", "state": "Incoming support request via email:\n\"Don't need the item anymore — cancel order 53146\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants the delivery address updated", "4": "reports an item arrived broken", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-2350", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nBeacon Insurance | decision file 80438 | data export review | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region west, from 19 August 2024 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role field technician, beginning 06 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-49 was issued Friday 15 December 2023. Covered classes are contractor / field technician / team lead / employee; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 80438: Nadia Berg, role=contractor, region=east. Event date 02 March 2025; request received 08 May 2025; claimed amount $14,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2351", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document STD-54 was issued Wednesday 10 January 2024. Covered classes are field technician / employee / vendor / contractor / team lead / regional manager; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region central, from 12 February 2025 onward.\n\nVantage Air | decision file 95064 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $800 for role vendor, beginning 29 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 95064: Hana Novak, role=vendor, region=south. Event date 18 September 2025; request received 17 December 2025; claimed amount $6,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2352", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $700 for region east, from 01 June 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nPinnacle Software | decision file 41480 | equipment warranty | consolidated rule pack\n\nGoverning document POL-67 was issued Wednesday 26 July 2023. Covered classes are field technician / regional manager / team lead / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $4,200 for role contractor, beginning 02 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 41480: Mara Berg, role=regional manager, region=west. Event date 09 January 2024; request received 07 April 2024; claimed amount $4,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2353", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cedar Retail Group is in Nagoya.\n- Aisha is employed by Pinnacle Software.\n- The headquarters of Helios Logistics is in Austin.\n- Elena is employed by Pinnacle Software.\n- Jonas reports directly to Felix.\n- Mara reports directly to Elena.\n- Jonas is employed by Northwind Systems.\n- The headquarters of Northwind Systems is in Turku.\n- Aisha reports directly to Mei.\n- Tessa is employed by Helios Logistics.\n- Felix reports directly to Mateo.\n- Mara is employed by Summit Energy.\n- Priya is employed by Summit Energy.\n- Mei is employed by Northwind Systems.\n- Elena reports directly to Jonas.\n- The headquarters of Pinnacle Software is in Bergen.\n- Mei reports directly to Tessa.\n- Mateo is employed by Northwind Systems.\n- The headquarters of Summit Energy is in Turku.\n- Mateo reports directly to Aisha.\n- Felix is employed by Summit Energy.\n- Priya reports directly to Mara.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Cork", "2": "Turku", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2354", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region coastal, from 06 November 2023 onward.\n\nA2 changes the limit to $2,800 for role contractor, beginning 23 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 62594 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document STD-56 was issued Sunday 08 January 2023. Covered classes are intern / contractor / team lead / field technician / regional manager; other roles are outside scope.\n\nCASE 62594: Yuki Berg, role=field technician, region=north. Event date 03 May 2025; request received 07 June 2025; claimed amount $3,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2355", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 26 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region coastal, from 06 July 2024 onward.\n\nLattice Analytics | decision file 91763 | data export review | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document MAN-23 was issued Tuesday 12 March 2024. Covered classes are team lead / regional manager / vendor / employee / contractor; other roles are outside scope.\n\nCASE 91763: Zoya Berg, role=intern, region=central. Event date 14 April 2026; request received 14 July 2026; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2356", "family": "policy", "state": "Helios Logistics | decision file 45311 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region central, from 22 January 2025 onward.\n\nGoverning document STD-51 was issued Sunday 11 February 2024. Covered classes are regional manager / contractor / field technician / employee / team lead / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role employee, beginning 12 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 45311: Elena Ames, role=team lead, region=coastal. Event date 27 December 2026; request received 11 March 2027; claimed amount $1,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2357", "family": "policy", "state": "Governing document MAN-37 was issued Wednesday 25 January 2023. Covered classes are employee / team lead / intern / field technician; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region west, from 26 July 2023 onward.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role employee, beginning 22 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nAtlas Freight | decision file 49922 | relocation assistance | consolidated rule pack\n\nCASE 49922: Hana Okafor, role=vendor, region=east. Event date 29 September 2024; request received 27 November 2024; claimed amount $1,600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2358", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Beacon Insurance is in Bergen.\n- Mei reports directly to Mateo.\n- Mateo reports directly to Mara.\n- Mei is employed by Helios Logistics.\n- Priya reports directly to Felix.\n- Mara is employed by Lattice Analytics.\n- Tobias reports directly to Aisha.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- The headquarters of Lattice Analytics is in Cork.\n- Elena is employed by Beacon Insurance.\n- Mateo is employed by Lattice Analytics.\n- The headquarters of Cobalt Health is in Leeds.\n- Zoya reports directly to Mei.\n- The headquarters of Helios Logistics is in Tallinn.\n- Felix is employed by Ironwood Manufacturing.\n- Mara reports directly to Elena.\n- Aisha reports directly to Priya.\n- Tobias is employed by Cobalt Health.\n- Zoya is employed by Lattice Analytics.\n- Aisha is employed by Lattice Analytics.\n- Felix reports directly to Zoya.\n- Priya is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Tallinn", "2": "Valencia", "3": "Oslo"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2359", "family": "policy", "state": "A manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region south, from 12 May 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role employee, beginning 06 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 12989 | data export review | consolidated rule pack\n\nGoverning document STD-96 was issued Sunday 19 November 2023. Covered classes are field technician / intern / vendor / employee / team lead / regional manager; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 12989: Bruno Novak, role=regional manager, region=east. Event date 30 December 2024; request received 28 February 2025; claimed amount $1,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2360", "family": "intent", "state": "New support ticket, customer message:\n\"Can i exchange 14426 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2361", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCobalt Health | decision file 40741 | service credit | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region central, from 29 April 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role team lead, beginning 15 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-51 was issued Wednesday 13 September 2023. Covered classes are contractor / regional manager / team lead / vendor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 40741: Nadia Novak, role=team lead, region=west. Event date 13 August 2025; request received 13 September 2025; claimed amount $5,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2362", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $2,200 for region central, from 25 May 2024 onward.\n\nIronwood Manufacturing | decision file 39436 | service credit | consolidated rule pack\n\nA2 changes the limit to $800 for role team lead, beginning 31 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document PROC-34 was issued Saturday 15 July 2023. Covered classes are field technician / vendor / intern / regional manager / team lead / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 39436: Priya Tan, role=field technician, region=central. Event date 02 February 2024; request received 24 May 2024; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2363", "family": "intent", "state": "A user sent this message to the support desk:\n\"The product broke — refund 2989 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2364", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nMeridian Bank | decision file 83184 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document POL-43 was issued Thursday 19 October 2023. Covered classes are regional manager / vendor / contractor / employee; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region coastal, from 22 January 2024 onward.\n\nA2 changes the limit to $2,000 for role intern, beginning 24 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 83184: Hana Novak, role=vendor, region=central. Event date 08 December 2024; request received 29 December 2024; claimed amount $2,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2365", "family": "policy", "state": "Governing document MAN-54 was issued Tuesday 12 December 2023. Covered classes are field technician / contractor / intern / vendor; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nPinnacle Software | decision file 70356 | data export review | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region central, from 31 July 2024 onward.\n\nA2 changes the limit to $2,800 for role field technician, beginning 21 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nCASE 70356: Stefan Tan, role=employee, region=west. Event date 20 December 2025; request received 18 February 2026; claimed amount $3,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2366", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "reports lost baggage", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2367", "family": "policy", "state": "Governing document POL-24 was issued Friday 26 April 2024. Covered classes are field technician / regional manager / employee / team lead; other roles are outside scope.\n\nLattice Analytics | decision file 59076 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region south, from 12 April 2025 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $1,300 for role employee, beginning 03 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 59076: Hana Berg, role=vendor, region=south. Event date 18 June 2027; request received 09 August 2027; claimed amount $7,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2368", "family": "multihop", "state": "Corporate registry excerpt:\n- Yuki is employed by Atlas Freight.\n- Leila reports directly to Mateo.\n- Jonas is employed by Summit Energy.\n- Aisha reports directly to Priya.\n- Mateo is employed by Atlas Freight.\n- The headquarters of Meridian Bank is in Turku.\n- The headquarters of Atlas Freight is in Porto.\n- Callum reports directly to Aisha.\n- Yuki reports directly to Tessa.\n- The headquarters of Summit Energy is in Porto.\n- Callum is employed by Summit Energy.\n- Leila is employed by Summit Energy.\n- The headquarters of Northwind Systems is in Leeds.\n- Stefan is employed by Cedar Retail Group.\n- Tessa reports directly to Stefan.\n- Priya is employed by Cedar Retail Group.\n- Aisha is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Oslo.\n- Tessa is employed by Atlas Freight.\n- Stefan reports directly to Leila.\n- Mateo reports directly to Callum.\n- Priya reports directly to Jonas.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Nagoya", "2": "Oslo", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2369", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong color sent on 59170 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "asks where an existing order is", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2370", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $2,200 for region north, from 27 March 2025 onward.\n\nA2 changes the limit to $2,000 for role contractor, beginning 11 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 30217 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-19 was issued Wednesday 15 May 2024. Covered classes are employee / intern / field technician; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 30217: Aisha Ames, role=employee, region=central. Event date 31 July 2026; request received 14 September 2026; claimed amount $2,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2371", "family": "intent", "state": "A user sent this message to the support desk:\n\"Can i exchange 98957 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "asks for money back on a purchase", "4": "wants to cancel a placed order", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2372", "family": "policy", "state": "Vantage Air | decision file 12086 | equipment warranty | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-99 was issued Sunday 14 April 2024. Covered classes are team lead / vendor / employee / field technician; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role vendor, beginning 31 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region east, from 27 October 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 12086: Felix Berg, role=team lead, region=central. Event date 10 March 2027; request received 23 April 2027; claimed amount $4,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2373", "family": "intent", "state": "New support ticket, customer message:\n\"Tracking for 8763 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2374", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "books airfare", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2375", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $700 for region north, from 07 May 2024 onward.\n\nA2 changes the limit to $14,000 for role employee, beginning 14 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nBeacon Insurance | decision file 75562 | service credit | consolidated rule pack\n\nGoverning document POL-45 was issued Monday 29 January 2024. Covered classes are employee / contractor / regional manager / field technician / team lead / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 75562: Zoya Tan, role=vendor, region=coastal. Event date 19 October 2024; request received 17 November 2024; claimed amount $13,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2376", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Helios Logistics is in Cork.\n- Mei is employed by Atlas Freight.\n- Sofia is employed by Beacon Insurance.\n- Mei reports directly to Jonas.\n- The headquarters of Cedar Retail Group is in Nagoya.\n- Felix is employed by Ironwood Manufacturing.\n- Yuki reports directly to Aisha.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Jonas is employed by Ironwood Manufacturing.\n- Lucia reports directly to Yuki.\n- The headquarters of Beacon Insurance is in Porto.\n- Aisha is employed by Helios Logistics.\n- Kenji reports directly to Viktor.\n- Aisha reports directly to Mei.\n- Sofia reports directly to Felix.\n- Viktor is employed by Cedar Retail Group.\n- Felix reports directly to Kenji.\n- The headquarters of Atlas Freight is in Bergen.\n- Yuki is employed by Ironwood Manufacturing.\n- Kenji is employed by Ironwood Manufacturing.\n- Viktor reports directly to Lucia.\n- Lucia is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Valencia", "2": "Nagoya", "3": "Porto"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2377", "family": "policy", "state": "A2 changes the limit to $14,000 for role team lead, beginning 20 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 36648 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-60 was issued Monday 17 July 2023. Covered classes are employee / contractor / regional manager / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region north, from 22 January 2024 onward.\n\nCASE 36648: Mara Tan, role=team lead, region=north. Event date 03 July 2024; request received 16 October 2024; claimed amount $5,751. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2378", "family": "intent", "state": "New travel ticket, customer message:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "asks flight status", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-2379", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia is employed by Summit Energy.\n- Jonas reports directly to Hana.\n- The headquarters of Pinnacle Software is in Porto.\n- Stefan is employed by Pinnacle Software.\n- Priya is employed by Pinnacle Software.\n- Dmitri reports directly to Tobias.\n- Stefan reports directly to Lucia.\n- Lucia reports directly to Mateo.\n- Hana is employed by Summit Energy.\n- The headquarters of Lattice Analytics is in Tallinn.\n- Felix reports directly to Dmitri.\n- Jonas is employed by Atlas Freight.\n- Felix is employed by Lattice Analytics.\n- Tobias is employed by Pinnacle Software.\n- Dmitri is employed by Beacon Insurance.\n- Mateo is employed by Lattice Analytics.\n- The headquarters of Atlas Freight is in Ghent.\n- Tobias reports directly to Stefan.\n- The headquarters of Summit Energy is in Bergen.\n- The headquarters of Beacon Insurance is in Ghent.\n- Priya reports directly to Felix.\n- Hana reports directly to Priya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Tallinn", "2": "Porto", "3": "Lyon"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2380", "family": "intent", "state": "Incoming support request via email:\n\"Order 72795 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2381", "family": "policy", "state": "Cedar Retail Group | decision file 49205 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role contractor, beginning 04 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-47 was issued Friday 02 February 2024. Covered classes are team lead / employee / field technician; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region east, from 11 August 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 49205: Hana Berg, role=team lead, region=central. Event date 16 September 2025; request received 15 November 2025; claimed amount $5,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2382", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nGoverning document POL-84 was issued Tuesday 24 January 2023. Covered classes are team lead / vendor / contractor / employee; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region central, from 18 September 2023 onward.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 01 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nLattice Analytics | decision file 78815 | relocation assistance | consolidated rule pack\n\nCASE 78815: Lucia Berg, role=employee, region=west. Event date 02 November 2024; request received 03 January 2025; claimed amount $3,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2383", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role vendor, beginning 29 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 94651 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region coastal, from 02 September 2024 onward.\n\nGoverning document STD-58 was issued Thursday 08 February 2024. Covered classes are team lead / field technician / contractor / vendor / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 94651: Mei Novak, role=field technician, region=east. Event date 18 February 2027; request received 03 April 2027; claimed amount $8,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2384", "family": "policy", "state": "Ironwood Manufacturing | decision file 44537 | data export review | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-79 was issued Friday 24 November 2023. Covered classes are team lead / intern / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role team lead, beginning 21 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region central, from 01 September 2024 onward.\n\nCASE 44537: Zoya Ames, role=intern, region=north. Event date 13 November 2026; request received 18 February 2027; claimed amount $9,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2385", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $7,500 for region coastal, from 26 June 2024 onward.\n\nGoverning document MAN-30 was issued Wednesday 27 March 2024. Covered classes are employee / regional manager / vendor; other roles are outside scope.\n\nCobalt Health | decision file 19223 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $14,000 for role field technician, beginning 29 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nCASE 19223: Felix Novak, role=contractor, region=central. Event date 28 August 2025; request received 10 November 2025; claimed amount $14,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2386", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong address on order 88901, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2387", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $1,100 for region east, from 26 October 2023 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document PROC-68 was issued Tuesday 28 March 2023. Covered classes are vendor / regional manager / employee / contractor / intern / field technician; other roles are outside scope.\n\nIronwood Manufacturing | decision file 18439 | data export review | consolidated rule pack\n\nA2 changes the limit to $1,300 for role contractor, beginning 05 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 18439: Elena Novak, role=contractor, region=coastal. Event date 27 February 2025; request received 29 April 2025; claimed amount $1,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2388", "family": "intent", "state": "A user sent this message to the support desk:\n\"Refund order 15486, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2389", "family": "intent", "state": "Incoming travel request via email:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "changes seat assignment", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2390", "family": "policy", "state": "Governing document POL-86 was issued Monday 03 April 2023. Covered classes are team lead / regional manager / employee / field technician / vendor / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $4,200 for role contractor, beginning 26 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region north, from 04 August 2023 onward.\n\nIronwood Manufacturing | decision file 17415 | vendor onboarding | consolidated rule pack\n\nCASE 17415: Kenji Okafor, role=contractor, region=east. Event date 31 August 2025; request received 31 October 2025; claimed amount $5,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2391", "family": "intent", "state": "Incoming support request via email:\n\"Please cancel order 2158 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-2392", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $3,200 for region north, from 14 November 2023 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 21220 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document POL-12 was issued Wednesday 01 March 2023. Covered classes are contractor / team lead / intern / employee / field technician; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role contractor, beginning 18 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 21220: Ingrid Okafor, role=vendor, region=west. Event date 17 July 2024; request received 21 August 2024; claimed amount $6,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2393", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "changes seat assignment", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-2394", "family": "policy", "state": "A2 changes the limit to $14,000 for role regional manager, beginning 14 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-70 was issued Sunday 10 March 2024. Covered classes are team lead / vendor / contractor / field technician; other roles are outside scope.\n\nMeridian Bank | decision file 15314 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region coastal, from 01 July 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 15314: Nadia Silva, role=team lead, region=east. Event date 08 December 2025; request received 22 December 2025; claimed amount $14,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2395", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Beacon Insurance is in Austin.\n- Jonas is employed by Summit Energy.\n- Jonas reports directly to Zoya.\n- Ravi reports directly to Dmitri.\n- Kenji reports directly to Nadia.\n- Nadia is employed by Beacon Insurance.\n- The headquarters of Summit Energy is in Tallinn.\n- Ravi is employed by Summit Energy.\n- Zoya reports directly to Kenji.\n- Zoya is employed by Ironwood Manufacturing.\n- Kenji is employed by Beacon Insurance.\n- Tessa is employed by Ironwood Manufacturing.\n- The headquarters of Northwind Systems is in Austin.\n- Dmitri reports directly to Mara.\n- Mara reports directly to Tessa.\n- Nadia reports directly to Ravi.\n- Ingrid reports directly to Jonas.\n- Dmitri is employed by Summit Energy.\n- Ingrid is employed by Summit Energy.\n- Mara is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- The headquarters of Lattice Analytics is in Cork.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Nagoya", "2": "Lyon", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2396", "family": "intent", "state": "New travel ticket, customer message:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "cancels a booking", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2397", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document PROC-99 was issued Monday 21 August 2023. Covered classes are regional manager / vendor / intern; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region south, from 06 April 2024 onward.\n\nA2 changes the limit to $14,000 for role field technician, beginning 16 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 31979 | data export review | consolidated rule pack\n\nCASE 31979: Leila Novak, role=employee, region=west. Event date 13 September 2026; request received 27 October 2026; claimed amount $7,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2398", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara is employed by Summit Energy.\n- Amara reports directly to Sofia.\n- The headquarters of Atlas Freight is in Porto.\n- Mara is employed by Helios Logistics.\n- Mateo is employed by Summit Energy.\n- Mei reports directly to Amara.\n- Ravi is employed by Helios Logistics.\n- Sofia reports directly to Leila.\n- Leila is employed by Vantage Air.\n- Ravi reports directly to Mara.\n- Mateo reports directly to Ravi.\n- Stefan is employed by Meridian Bank.\n- Sofia is employed by Meridian Bank.\n- The headquarters of Summit Energy is in Oslo.\n- Mara reports directly to Stefan.\n- Leila reports directly to Pablo.\n- Pablo is employed by Summit Energy.\n- The headquarters of Vantage Air is in Lyon.\n- Stefan reports directly to Mei.\n- The headquarters of Meridian Bank is in Valencia.\n- The headquarters of Helios Logistics is in Tallinn.\n- Mei is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Porto", "2": "Lyon", "3": "Leeds"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2399", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-45 was issued Tuesday 19 March 2024. Covered classes are vendor / regional manager / field technician / employee / team lead; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role team lead, beginning 17 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 37722 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region north, from 05 February 2025 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 37722: Nadia Ames, role=intern, region=south. Event date 23 November 2025; request received 04 January 2026; claimed amount $2,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2400", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-71 was issued Monday 06 March 2023. Covered classes are field technician / employee / intern / contractor / team lead; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region south, from 27 November 2023 onward.\n\nCedar Retail Group | decision file 17663 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role contractor, beginning 27 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 17663: Omar Berg, role=regional manager, region=south. Event date 25 April 2024; request received 08 June 2024; claimed amount $2,351. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2401", "family": "policy", "state": "A manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 11 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region north, from 02 November 2023 onward.\n\nMeridian Bank | decision file 26334 | equipment warranty | consolidated rule pack\n\nGoverning document POL-74 was issued Monday 02 January 2023. Covered classes are vendor / regional manager / contractor / team lead; other roles are outside scope.\n\nCASE 26334: Omar Silva, role=contractor, region=coastal. Event date 01 March 2024; request received 15 May 2024; claimed amount $10,249. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2402", "family": "policy", "state": "A manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region east, from 18 August 2023 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $1,300 for role vendor, beginning 09 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-43 was issued Sunday 12 February 2023. Covered classes are regional manager / vendor / field technician / team lead / employee / contractor; other roles are outside scope.\n\nLattice Analytics | decision file 50139 | relocation assistance | consolidated rule pack\n\nCASE 50139: Elena Tan, role=vendor, region=central. Event date 06 November 2024; request received 25 November 2024; claimed amount $1,449. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2403", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role contractor, beginning 10 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region coastal, from 08 November 2023 onward.\n\nSummit Energy | decision file 28385 | data export review | consolidated rule pack\n\nGoverning document POL-82 was issued Sunday 08 January 2023. Covered classes are intern / regional manager / employee; other roles are outside scope.\n\nCASE 28385: Yuki Berg, role=team lead, region=south. Event date 04 February 2025; request received 05 April 2025; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2404", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa is employed by Ironwood Manufacturing.\n- Ingrid reports directly to Dmitri.\n- Mara is employed by Ironwood Manufacturing.\n- Sofia reports directly to Mateo.\n- Omar is employed by Ironwood Manufacturing.\n- Mara reports directly to Viktor.\n- Viktor is employed by Vantage Air.\n- Elena is employed by Lattice Analytics.\n- The headquarters of Vantage Air is in Porto.\n- Dmitri reports directly to Omar.\n- The headquarters of Atlas Freight is in Cork.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Dmitri is employed by Vantage Air.\n- Ingrid is employed by Lattice Analytics.\n- Mateo is employed by Meridian Bank.\n- Omar reports directly to Elena.\n- The headquarters of Meridian Bank is in Valencia.\n- Elena reports directly to Mara.\n- Viktor reports directly to Tessa.\n- The headquarters of Lattice Analytics is in Lyon.\n- Sofia is employed by Lattice Analytics.\n- Tessa reports directly to Sofia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Turku", "2": "Valencia", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2405", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-59 was issued Tuesday 24 January 2023. Covered classes are vendor / regional manager / field technician / contractor / team lead; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role contractor, beginning 20 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 30956 | service credit | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region coastal, from 29 December 2023 onward.\n\nCASE 30956: Mei Berg, role=contractor, region=west. Event date 03 December 2024; request received 22 December 2024; claimed amount $849. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2406", "family": "intent", "state": "Incoming support request via email:\n\"Cancel my order 86233, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order", "4": "reports an item arrived broken", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2407", "family": "intent", "state": "A user sent this message to the support desk:\n\"Status on my shipment 70933 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "reports an item arrived broken", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order", "4": "asks where an existing order is", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2408", "family": "policy", "state": "Governing document MAN-37 was issued Wednesday 13 March 2024. Covered classes are regional manager / intern / team lead / contractor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role vendor, beginning 14 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nSummit Energy | decision file 54752 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region north, from 28 January 2025 onward.\n\nCASE 54752: Lucia Silva, role=vendor, region=west. Event date 17 February 2026; request received 24 February 2026; claimed amount $5,701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2409", "family": "intent", "state": "New support ticket, customer message:\n\"Swap order 39900 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2410", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 57736 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $1,300 for role vendor, beginning 02 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region south, from 07 July 2024 onward.\n\nGoverning document POL-71 was issued Monday 01 January 2024. Covered classes are team lead / vendor / employee / regional manager; other roles are outside scope.\n\nCASE 57736: Leila Ames, role=regional manager, region=east. Event date 17 September 2024; request received 24 October 2024; claimed amount $1,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2411", "family": "policy", "state": "Governing document STD-73 was issued Monday 23 January 2023. Covered classes are employee / team lead / field technician; other roles are outside scope.\n\nLattice Analytics | decision file 14053 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region west, from 25 June 2023 onward.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role employee, beginning 31 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 14053: Kenji Berg, role=team lead, region=coastal. Event date 16 September 2023; request received 06 October 2023; claimed amount $4,151. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2412", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia reports directly to Felix.\n- The headquarters of Cobalt Health is in Turku.\n- Elena reports directly to Sofia.\n- The headquarters of Summit Energy is in Turku.\n- Elena is employed by Atlas Freight.\n- Lucia reports directly to Dmitri.\n- Sofia is employed by Atlas Freight.\n- Dmitri is employed by Ironwood Manufacturing.\n- Callum is employed by Atlas Freight.\n- Felix is employed by Summit Energy.\n- The headquarters of Atlas Freight is in Cork.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Amara reports directly to Ingrid.\n- Amara is employed by Ironwood Manufacturing.\n- Dmitri reports directly to Callum.\n- Callum reports directly to Mei.\n- Ingrid is employed by Ironwood Manufacturing.\n- Lucia is employed by Ironwood Manufacturing.\n- Mei is employed by Ironwood Manufacturing.\n- The headquarters of Pinnacle Software is in Valencia.\n- Felix reports directly to Lucia.\n- Ingrid reports directly to Elena.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Bergen", "2": "Leeds", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-2413", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Nagoya.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Tessa is employed by Northwind Systems.\n- Priya is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Ghent.\n- Tessa reports directly to Zoya.\n- The headquarters of Cobalt Health is in Oslo.\n- Bruno is employed by Cedar Retail Group.\n- Zoya reports directly to Elena.\n- Priya reports directly to Sofia.\n- The headquarters of Meridian Bank is in Valencia.\n- Zoya is employed by Ironwood Manufacturing.\n- Omar is employed by Northwind Systems.\n- Omar reports directly to Nadia.\n- Elena reports directly to Bruno.\n- Nadia reports directly to Priya.\n- Viktor is employed by Meridian Bank.\n- Sofia reports directly to Viktor.\n- Nadia is employed by Cedar Retail Group.\n- Bruno reports directly to Omar.\n- Sofia is employed by Northwind Systems.\n- Elena is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Zoya's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Turku", "2": "Nagoya", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2414", "family": "policy", "state": "Governing document PROC-35 was issued Thursday 29 June 2023. Covered classes are contractor / team lead / vendor / field technician / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role team lead, beginning 04 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nBeacon Insurance | decision file 13704 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region coastal, from 17 March 2024 onward.\n\nCASE 13704: Pablo Berg, role=regional manager, region=central. Event date 11 January 2025; request received 26 April 2025; claimed amount $1,951. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2415", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $5,000 for region west, from 01 June 2024 onward.\n\nPinnacle Software | decision file 70673 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 28 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-52 was issued Wednesday 01 November 2023. Covered classes are team lead / intern / vendor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 70673: Mara Berg, role=intern, region=north. Event date 08 October 2026; request received 22 November 2026; claimed amount $2,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2416", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa is employed by Meridian Bank.\n- The headquarters of Lattice Analytics is in Oslo.\n- Mei reports directly to Sofia.\n- The headquarters of Northwind Systems is in Cork.\n- The headquarters of Cedar Retail Group is in Lyon.\n- Ravi reports directly to Dmitri.\n- The headquarters of Cobalt Health is in Austin.\n- Priya reports directly to Ravi.\n- Kenji is employed by Cobalt Health.\n- Viktor is employed by Cedar Retail Group.\n- Mei is employed by Lattice Analytics.\n- Ravi is employed by Northwind Systems.\n- Tessa reports directly to Priya.\n- Yuki reports directly to Mei.\n- The headquarters of Meridian Bank is in Valencia.\n- Kenji reports directly to Tessa.\n- Sofia is employed by Lattice Analytics.\n- Viktor reports directly to Kenji.\n- Dmitri is employed by Cobalt Health.\n- Yuki is employed by Cedar Retail Group.\n- Priya is employed by Meridian Bank.\n- Sofia reports directly to Viktor.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Nagoya", "2": "Austin", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2417", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role employee, beginning 07 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCedar Retail Group | decision file 22369 | service credit | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region coastal, from 17 January 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-87 was issued Monday 19 June 2023. Covered classes are employee / regional manager / vendor / contractor / intern; other roles are outside scope.\n\nCASE 22369: Leila Okafor, role=regional manager, region=south. Event date 07 January 2026; request received 08 April 2026; claimed amount $2,051. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2418", "family": "policy", "state": "A2 changes the limit to $2,800 for role employee, beginning 16 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-66 was issued Friday 16 February 2024. Covered classes are vendor / intern / regional manager / contractor; other roles are outside scope.\n\nSummit Energy | decision file 22642 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region south, from 09 November 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 22642: Hana Berg, role=intern, region=west. Event date 04 February 2025; request received 05 April 2025; claimed amount $10,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2419", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document PROC-31 was issued Tuesday 31 January 2023. Covered classes are intern / field technician / contractor / employee / regional manager; other roles are outside scope.\n\nMeridian Bank | decision file 61012 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $800 for role employee, beginning 20 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region south, from 12 July 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 61012: Zoya Novak, role=contractor, region=west. Event date 23 January 2024; request received 13 February 2024; claimed amount $8,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2420", "family": "policy", "state": "Governing document MAN-93 was issued Monday 12 June 2023. Covered classes are team lead / field technician / contractor; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $9,500 for role vendor, beginning 27 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region north, from 12 March 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 27243 | service credit | consolidated rule pack\n\nCASE 27243: Bruno Novak, role=field technician, region=north. Event date 08 July 2026; request received 11 July 2026; claimed amount $9,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2421", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $9,500 for role field technician, beginning 03 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nSummit Energy | decision file 40580 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region coastal, from 18 October 2024 onward.\n\nGoverning document POL-14 was issued Sunday 15 October 2023. Covered classes are vendor / intern / team lead; other roles are outside scope.\n\nCASE 40580: Elena Novak, role=vendor, region=west. Event date 23 August 2025; request received 13 September 2025; claimed amount $9,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2422", "family": "intent", "state": "Incoming travel request via email:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "changes seat assignment", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2423", "family": "multihop", "state": "Corporate registry excerpt:\n- Dmitri is employed by Vantage Air.\n- Amara is employed by Summit Energy.\n- The headquarters of Lattice Analytics is in Bergen.\n- The headquarters of Northwind Systems is in Tallinn.\n- Yuki is employed by Summit Energy.\n- Ravi reports directly to Dmitri.\n- Zoya is employed by Summit Energy.\n- Mei reports directly to Elena.\n- Ravi is employed by Lattice Analytics.\n- Elena reports directly to Zoya.\n- Stefan is employed by Summit Energy.\n- Zoya reports directly to Yuki.\n- Mei is employed by Summit Energy.\n- Dmitri reports directly to Felix.\n- Elena is employed by Lattice Analytics.\n- The headquarters of Summit Energy is in Nagoya.\n- Stefan reports directly to Mei.\n- Felix is employed by Lattice Analytics.\n- Felix reports directly to Amara.\n- The headquarters of Vantage Air is in Oslo.\n- Yuki reports directly to Ravi.\n- The headquarters of Atlas Freight is in Turku.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Austin", "2": "Lyon", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2424", "family": "policy", "state": "A2 changes the limit to $4,200 for role intern, beginning 07 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region east, from 02 December 2024 onward.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 89745 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-37 was issued Saturday 04 November 2023. Covered classes are team lead / intern / employee / vendor / field technician / contractor; other roles are outside scope.\n\nCASE 89745: Bruno Berg, role=employee, region=west. Event date 23 May 2026; request received 20 August 2026; claimed amount $6,749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2425", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila is employed by Northwind Systems.\n- Zoya is employed by Helios Logistics.\n- Viktor is employed by Northwind Systems.\n- Elena reports directly to Yuki.\n- Yuki reports directly to Omar.\n- Viktor reports directly to Zoya.\n- The headquarters of Atlas Freight is in Porto.\n- Omar reports directly to Tobias.\n- The headquarters of Pinnacle Software is in Ghent.\n- The headquarters of Helios Logistics is in Tallinn.\n- Zoya reports directly to Leila.\n- Omar is employed by Atlas Freight.\n- Yuki is employed by Lattice Analytics.\n- Nadia reports directly to Viktor.\n- The headquarters of Northwind Systems is in Ghent.\n- Nadia is employed by Pinnacle Software.\n- The headquarters of Lattice Analytics is in Nagoya.\n- Leila reports directly to Elena.\n- Tobias is employed by Helios Logistics.\n- Elena is employed by Atlas Freight.\n- Priya reports directly to Nadia.\n- Priya is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Tallinn", "2": "Nagoya", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2426", "family": "intent", "state": "A user sent this message to the support desk:\n\"79602 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2427", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cobalt Health is in Nagoya.\n- The headquarters of Helios Logistics is in Tallinn.\n- Lucia is employed by Summit Energy.\n- The headquarters of Vantage Air is in Oslo.\n- Tobias reports directly to Tessa.\n- Amara reports directly to Tobias.\n- Mateo is employed by Cobalt Health.\n- Tessa is employed by Helios Logistics.\n- The headquarters of Meridian Bank is in Turku.\n- Kenji reports directly to Omar.\n- Amara is employed by Cobalt Health.\n- Tessa reports directly to Sofia.\n- Tobias is employed by Helios Logistics.\n- Ravi reports directly to Mateo.\n- Ravi is employed by Cobalt Health.\n- Kenji is employed by Helios Logistics.\n- The headquarters of Summit Energy is in Ghent.\n- Omar reports directly to Ravi.\n- Omar is employed by Cobalt Health.\n- Sofia is employed by Vantage Air.\n- Sofia reports directly to Kenji.\n- Mateo reports directly to Lucia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Ghent", "2": "Lyon", "3": "Tallinn"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-2428", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia is employed by Summit Energy.\n- Aisha is employed by Vantage Air.\n- Lucia reports directly to Mei.\n- Sofia is employed by Meridian Bank.\n- The headquarters of Northwind Systems is in Austin.\n- Aisha reports directly to Sofia.\n- Mateo is employed by Meridian Bank.\n- Ingrid is employed by Northwind Systems.\n- Nadia is employed by Meridian Bank.\n- Elena is employed by Summit Energy.\n- The headquarters of Meridian Bank is in Valencia.\n- Sofia reports directly to Lucia.\n- Elena reports directly to Aisha.\n- The headquarters of Summit Energy is in Ghent.\n- The headquarters of Vantage Air is in Austin.\n- Hana reports directly to Nadia.\n- Ingrid reports directly to Elena.\n- Mei is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Turku.\n- Hana is employed by Summit Energy.\n- Mei reports directly to Hana.\n- Nadia reports directly to Mateo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Leeds", "2": "Austin", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2429", "family": "policy", "state": "Governing document STD-78 was issued Friday 28 April 2023. Covered classes are vendor / contractor / field technician / intern / team lead / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role intern, beginning 29 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region west, from 21 October 2023 onward.\n\nSummit Energy | decision file 12672 | equipment warranty | consolidated rule pack\n\nCASE 12672: Aisha Berg, role=contractor, region=east. Event date 27 June 2024; request received 19 July 2024; claimed amount $10,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2430", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region west, from 23 July 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role contractor, beginning 09 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-61 was issued Saturday 02 December 2023. Covered classes are field technician / team lead / contractor / employee; other roles are outside scope.\n\nVantage Air | decision file 99759 | relocation assistance | consolidated rule pack\n\nCASE 99759: Priya Novak, role=employee, region=east. Event date 28 November 2024; request received 18 December 2024; claimed amount $4,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2431", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $3,200 for region central, from 04 March 2025 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 30507 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $2,000 for role field technician, beginning 05 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-15 was issued Wednesday 24 April 2024. Covered classes are regional manager / team lead / field technician; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 30507: Sofia Okafor, role=contractor, region=central. Event date 18 July 2026; request received 22 August 2026; claimed amount $3,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2432", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region south, from 13 October 2024 onward.\n\nCobalt Health | decision file 36723 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $800 for role team lead, beginning 30 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-51 was issued Friday 20 October 2023. Covered classes are regional manager / field technician / employee / intern / team lead; other roles are outside scope.\n\nCASE 36723: Mara Ames, role=intern, region=east. Event date 15 January 2026; request received 15 April 2026; claimed amount $1,551. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2433", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "books airfare", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2434", "family": "intent", "state": "A user sent this message to the support desk:\n\"Please cancel order 44108 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "wants to cancel a placed order", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2435", "family": "policy", "state": "Governing document STD-61 was issued Tuesday 09 April 2024. Covered classes are intern / field technician / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role field technician, beginning 25 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region north, from 28 July 2024 onward.\n\nSummit Energy | decision file 87114 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 87114: Yuki Silva, role=employee, region=south. Event date 24 March 2025; request received 07 May 2025; claimed amount $799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2436", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-85 was issued Friday 12 May 2023. Covered classes are team lead / contractor / field technician / regional manager / employee; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region central, from 23 November 2023 onward.\n\nAtlas Freight | decision file 75811 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role intern, beginning 24 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 75811: Bruno Ames, role=intern, region=south. Event date 27 October 2023; request received 26 January 2024; claimed amount $4,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2437", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $700 for region central, from 04 July 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document PROC-62 was issued Friday 29 December 2023. Covered classes are intern / vendor / team lead / field technician; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role vendor, beginning 16 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 93237 | service credit | consolidated rule pack\n\nCASE 93237: Dmitri Tan, role=regional manager, region=central. Event date 16 February 2026; request received 24 May 2026; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2438", "family": "intent", "state": "A user sent this message to the support desk:\n\"Ship order 10365 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "wants the delivery address updated", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2439", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document POL-19 was issued Tuesday 12 December 2023. Covered classes are field technician / vendor / employee / team lead / regional manager; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region coastal, from 22 October 2024 onward.\n\nA2 changes the limit to $2,000 for role team lead, beginning 10 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 36675 | service credit | consolidated rule pack\n\nCASE 36675: Hana Tan, role=employee, region=central. Event date 29 December 2024; request received 13 January 2025; claimed amount $1,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2440", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nGoverning document PROC-45 was issued Tuesday 07 November 2023. Covered classes are team lead / employee / contractor; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region north, from 05 June 2024 onward.\n\nA2 changes the limit to $2,000 for role team lead, beginning 30 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 31706 | data export review | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 31706: Elena Okafor, role=vendor, region=north. Event date 26 June 2026; request received 09 August 2026; claimed amount $2,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2441", "family": "policy", "state": "A2 changes the limit to $4,200 for role contractor, beginning 13 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 56695 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region central, from 13 November 2024 onward.\n\nGoverning document POL-49 was issued Sunday 07 January 2024. Covered classes are team lead / employee / vendor / contractor / field technician; other roles are outside scope.\n\nCASE 56695: Aisha Okafor, role=contractor, region=central. Event date 17 June 2025; request received 31 July 2025; claimed amount $5,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2442", "family": "policy", "state": "Vantage Air | decision file 82656 | relocation assistance | consolidated rule pack\n\nGoverning document STD-69 was issued Sunday 29 January 2023. Covered classes are team lead / vendor / regional manager / field technician; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role team lead, beginning 04 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region east, from 01 June 2023 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 82656: Bruno Novak, role=intern, region=central. Event date 28 June 2024; request received 12 August 2024; claimed amount $4,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2443", "family": "policy", "state": "Governing document POL-18 was issued Wednesday 22 March 2023. Covered classes are regional manager / intern / field technician / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 64904 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region south, from 24 April 2024 onward.\n\nA2 changes the limit to $14,000 for role employee, beginning 03 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 64904: Viktor Ames, role=contractor, region=central. Event date 05 January 2024; request received 27 January 2024; claimed amount $1,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2444", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nAtlas Freight | decision file 20218 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region central, from 28 March 2025 onward.\n\nGoverning document MAN-48 was issued Sunday 31 March 2024. Covered classes are employee / vendor / team lead; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 02 January 2026; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 20218: Zoya Okafor, role=field technician, region=south. Event date 31 August 2026; request received 30 October 2026; claimed amount $1,399. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2445", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Vantage Air is in Lyon.\n- Zoya reports directly to Bruno.\n- Lucia is employed by Pinnacle Software.\n- Elena is employed by Vantage Air.\n- Stefan is employed by Northwind Systems.\n- Bruno reports directly to Ingrid.\n- Ingrid reports directly to Priya.\n- Ingrid is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Austin.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Pablo is employed by Northwind Systems.\n- Elena reports directly to Pablo.\n- Priya is employed by Vantage Air.\n- The headquarters of Cobalt Health is in Austin.\n- Stefan reports directly to Elena.\n- Priya reports directly to Stefan.\n- Hana reports directly to Zoya.\n- Hana is employed by Vantage Air.\n- Pablo reports directly to Lucia.\n- The headquarters of Northwind Systems is in Ghent.\n- Bruno is employed by Northwind Systems.\n- Zoya is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Ghent", "2": "Oslo", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2446", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong address on order 33575, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2447", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role contractor, beginning 17 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 81689 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document STD-72 was issued Tuesday 19 December 2023. Covered classes are team lead / regional manager / contractor / intern / employee / vendor; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region west, from 12 January 2025 onward.\n\nCASE 81689: Pablo Silva, role=intern, region=coastal. Event date 04 July 2025; request received 04 August 2025; claimed amount $2,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2448", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara is employed by Cedar Retail Group.\n- Kenji reports directly to Mateo.\n- Mateo is employed by Northwind Systems.\n- Jonas is employed by Pinnacle Software.\n- The headquarters of Cobalt Health is in Turku.\n- Amara reports directly to Felix.\n- Mateo reports directly to Nadia.\n- The headquarters of Meridian Bank is in Nagoya.\n- Kenji is employed by Meridian Bank.\n- The headquarters of Cedar Retail Group is in Lyon.\n- Felix is employed by Meridian Bank.\n- Hana reports directly to Kenji.\n- The headquarters of Pinnacle Software is in Valencia.\n- The headquarters of Northwind Systems is in Bergen.\n- Stefan reports directly to Amara.\n- Dmitri reports directly to Stefan.\n- Nadia is employed by Cedar Retail Group.\n- Dmitri is employed by Northwind Systems.\n- Hana is employed by Northwind Systems.\n- Stefan is employed by Cobalt Health.\n- Nadia reports directly to Dmitri.\n- Jonas reports directly to Hana.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Cork", "2": "Turku", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-2449", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Vantage Air is in Lyon.\n- Mei reports directly to Zoya.\n- Pablo is employed by Summit Energy.\n- Jonas is employed by Cedar Retail Group.\n- Callum is employed by Cedar Retail Group.\n- Kenji is employed by Lattice Analytics.\n- Tessa reports directly to Pablo.\n- Callum reports directly to Kenji.\n- Zoya reports directly to Jonas.\n- The headquarters of Summit Energy is in Porto.\n- Jonas reports directly to Ravi.\n- Bruno is employed by Vantage Air.\n- The headquarters of Lattice Analytics is in Leeds.\n- Ravi is employed by Lattice Analytics.\n- Kenji reports directly to Bruno.\n- The headquarters of Helios Logistics is in Tallinn.\n- Pablo reports directly to Mei.\n- Zoya is employed by Helios Logistics.\n- Tessa is employed by Vantage Air.\n- Mei is employed by Helios Logistics.\n- Ravi reports directly to Callum.\n- The headquarters of Cedar Retail Group is in Porto.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Turku", "2": "Porto", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-2450", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena is employed by Atlas Freight.\n- Bruno is employed by Northwind Systems.\n- Viktor reports directly to Felix.\n- The headquarters of Lattice Analytics is in Lyon.\n- Viktor is employed by Lattice Analytics.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Stefan is employed by Lattice Analytics.\n- Pablo is employed by Beacon Insurance.\n- Pablo reports directly to Mateo.\n- Stefan reports directly to Elena.\n- Tessa reports directly to Viktor.\n- The headquarters of Pinnacle Software is in Oslo.\n- Mateo is employed by Pinnacle Software.\n- Felix reports directly to Bruno.\n- Bruno reports directly to Dmitri.\n- Dmitri is employed by Atlas Freight.\n- The headquarters of Northwind Systems is in Nagoya.\n- Felix is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Lyon.\n- Elena reports directly to Pablo.\n- Dmitri reports directly to Stefan.\n- Tessa is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Leeds", "2": "Ghent", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2451", "family": "intent", "state": "New travel ticket, customer message:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "changes seat assignment", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2452", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Meridian Bank is in Porto.\n- Felix is employed by Meridian Bank.\n- Mateo is employed by Cedar Retail Group.\n- Kenji reports directly to Felix.\n- Omar reports directly to Tessa.\n- Mei is employed by Cedar Retail Group.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- Bruno reports directly to Kenji.\n- Tessa is employed by Meridian Bank.\n- Omar is employed by Cedar Retail Group.\n- Bruno is employed by Meridian Bank.\n- The headquarters of Atlas Freight is in Tallinn.\n- Jonas reports directly to Mateo.\n- The headquarters of Summit Energy is in Leeds.\n- Mei reports directly to Bruno.\n- Tessa reports directly to Ingrid.\n- Jonas is employed by Atlas Freight.\n- Kenji is employed by Atlas Freight.\n- Ingrid reports directly to Jonas.\n- Ingrid is employed by Atlas Freight.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Mateo reports directly to Mei.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Ghent", "2": "Porto", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2453", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "reports lost baggage", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2454", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 98723 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2455", "family": "intent", "state": "New travel ticket, customer message:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "changes seat assignment", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2456", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 52446 | data export review | consolidated rule pack\n\nA2 changes the limit to $4,200 for role employee, beginning 24 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-59 was issued Wednesday 24 May 2023. Covered classes are employee / team lead / regional manager / contractor / field technician / intern; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region east, from 11 October 2023 onward.\n\nCASE 52446: Aisha Silva, role=employee, region=north. Event date 19 February 2026; request received 19 April 2026; claimed amount $4,951. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2457", "family": "policy", "state": "Cedar Retail Group | decision file 48584 | data export review | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-34 was issued Thursday 25 April 2024. Covered classes are contractor / field technician / regional manager; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region south, from 05 January 2025 onward.\n\nA2 changes the limit to $2,000 for role employee, beginning 21 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nCASE 48584: Jonas Tan, role=employee, region=south. Event date 29 May 2025; request received 20 July 2025; claimed amount $900. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2458", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role intern, beginning 25 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region west, from 05 December 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document STD-77 was issued Saturday 03 February 2024. Covered classes are field technician / intern / contractor / team lead / employee; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nPinnacle Software | decision file 88506 | data export review | consolidated rule pack\n\nCASE 88506: Lucia Okafor, role=regional manager, region=south. Event date 15 August 2025; request received 02 September 2025; claimed amount $8,251. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2459", "family": "policy", "state": "Governing document STD-84 was issued Sunday 21 May 2023. Covered classes are vendor / employee / team lead / field technician / intern / contractor; other roles are outside scope.\n\nSummit Energy | decision file 92139 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $14,000 for role employee, beginning 27 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region west, from 24 November 2023 onward.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 92139: Priya Ames, role=regional manager, region=north. Event date 06 January 2025; request received 05 April 2025; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2460", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region south, from 22 June 2024 onward.\n\nCedar Retail Group | decision file 62474 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $9,500 for role regional manager, beginning 19 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-46 was issued Saturday 25 November 2023. Covered classes are intern / employee / field technician; other roles are outside scope.\n\nCASE 62474: Amara Novak, role=field technician, region=north. Event date 18 November 2024; request received 09 December 2024; claimed amount $1,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2461", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCobalt Health | decision file 39506 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-27 was issued Thursday 09 March 2023. Covered classes are vendor / intern / employee; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 28 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region north, from 11 December 2023 onward.\n\nCASE 39506: Pablo Tan, role=contractor, region=east. Event date 15 July 2024; request received 20 October 2024; claimed amount $4,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2462", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region north, from 14 May 2025 onward.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role vendor, beginning 08 December 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 15388 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-42 was issued Tuesday 09 April 2024. Covered classes are vendor / regional manager / employee / intern / contractor / field technician; other roles are outside scope.\n\nCASE 15388: Lucia Berg, role=intern, region=west. Event date 30 December 2025; request received 27 February 2026; claimed amount $9,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2463", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $3,200 for region north, from 16 May 2024 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document MAN-56 was issued Wednesday 12 July 2023. Covered classes are employee / team lead / contractor / regional manager / vendor / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role intern, beginning 07 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 64105 | travel reimbursement | consolidated rule pack\n\nCASE 64105: Mei Okafor, role=employee, region=central. Event date 17 March 2026; request received 30 April 2026; claimed amount $899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2464", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region south, from 11 March 2025 onward.\n\nA2 changes the limit to $2,000 for role field technician, beginning 06 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 71763 | relocation assistance | consolidated rule pack\n\nGoverning document PROC-12 was issued Thursday 07 March 2024. Covered classes are field technician / regional manager / team lead / employee / vendor / contractor; other roles are outside scope.\n\nCASE 71763: Zoya Silva, role=employee, region=coastal. Event date 20 February 2025; request received 23 March 2025; claimed amount $2,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2465", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "asks flight status", "3": "reports lost baggage", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-2466", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Leeds.\n- The headquarters of Lattice Analytics is in Austin.\n- Tessa reports directly to Zoya.\n- The headquarters of Cedar Retail Group is in Oslo.\n- The headquarters of Vantage Air is in Tallinn.\n- Pablo is employed by Beacon Insurance.\n- Ravi reports directly to Nadia.\n- Hana reports directly to Yuki.\n- Nadia is employed by Vantage Air.\n- Pablo reports directly to Stefan.\n- Nadia reports directly to Priya.\n- Stefan is employed by Lattice Analytics.\n- Priya is employed by Northwind Systems.\n- Zoya is employed by Vantage Air.\n- The headquarters of Beacon Insurance is in Bergen.\n- Zoya reports directly to Pablo.\n- Yuki is employed by Cedar Retail Group.\n- Priya reports directly to Tessa.\n- Hana is employed by Northwind Systems.\n- Yuki reports directly to Ravi.\n- Ravi is employed by Beacon Insurance.\n- Tessa is employed by Vantage Air.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Cork", "2": "Valencia", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2467", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $5,000 for region central, from 22 October 2024 onward.\n\nA2 changes the limit to $800 for role contractor, beginning 25 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document MAN-80 was issued Thursday 18 April 2024. Covered classes are field technician / vendor / intern / team lead; other roles are outside scope.\n\nBeacon Insurance | decision file 20116 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nCASE 20116: Mateo Tan, role=contractor, region=east. Event date 26 January 2026; request received 20 February 2026; claimed amount $4,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2468", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "cancels a booking", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2469", "family": "policy", "state": "A2 changes the limit to $6,500 for role field technician, beginning 01 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 16555 | relocation assistance | consolidated rule pack\n\nGoverning document POL-75 was issued Friday 03 November 2023. Covered classes are employee / contractor / vendor / intern / team lead / regional manager; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $1,100 for region west, from 03 March 2024 onward.\n\nCASE 16555: Mateo Ames, role=team lead, region=west. Event date 12 November 2024; request received 03 January 2025; claimed amount $901. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2470", "family": "intent", "state": "A user sent this message to the support desk:\n\"Ship order 45535 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "wants the delivery address updated", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2471", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "changes seat assignment", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-2472", "family": "intent", "state": "New travel ticket, customer message:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "books airfare", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-2473", "family": "multihop", "state": "Corporate registry excerpt:\n- Mara reports directly to Felix.\n- Hana is employed by Northwind Systems.\n- The headquarters of Cedar Retail Group is in Porto.\n- Felix is employed by Ironwood Manufacturing.\n- Bruno reports directly to Mara.\n- Pablo is employed by Lattice Analytics.\n- Mara is employed by Meridian Bank.\n- Priya reports directly to Hana.\n- The headquarters of Lattice Analytics is in Leeds.\n- The headquarters of Meridian Bank is in Leeds.\n- Bruno is employed by Lattice Analytics.\n- Elena reports directly to Aisha.\n- Pablo reports directly to Priya.\n- Elena is employed by Northwind Systems.\n- Felix reports directly to Ravi.\n- Aisha reports directly to Bruno.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Aisha is employed by Lattice Analytics.\n- Priya is employed by Cedar Retail Group.\n- Ravi is employed by Ironwood Manufacturing.\n- Hana reports directly to Elena.\n- The headquarters of Northwind Systems is in Porto.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Leeds", "2": "Tallinn", "3": "Bergen"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2474", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document MAN-54 was issued Sunday 15 January 2023. Covered classes are team lead / employee / regional manager; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role team lead, beginning 11 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region central, from 29 July 2023 onward.\n\nBeacon Insurance | decision file 40676 | service credit | consolidated rule pack\n\nCASE 40676: Leila Silva, role=team lead, region=north. Event date 18 July 2024; request received 17 August 2024; claimed amount $2,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2475", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region north, from 09 August 2024 onward.\n\nGoverning document MAN-16 was issued Friday 21 July 2023. Covered classes are team lead / field technician / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 16 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 51170 | data export review | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 51170: Mei Ames, role=intern, region=north. Event date 08 June 2024; request received 21 August 2024; claimed amount $6,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2476", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 24 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nLattice Analytics | decision file 85304 | service credit | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region central, from 12 September 2023 onward.\n\nGoverning document PROC-49 was issued Sunday 05 March 2023. Covered classes are regional manager / intern / employee; other roles are outside scope.\n\nCASE 85304: Tobias Novak, role=field technician, region=central. Event date 21 March 2024; request received 18 April 2024; claimed amount $900. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2477", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document PROC-83 was issued Monday 24 July 2023. Covered classes are regional manager / employee / field technician / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nMeridian Bank | decision file 71559 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $14,000 for role regional manager, beginning 10 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region coastal, from 04 November 2023 onward.\n\nCASE 71559: Viktor Okafor, role=team lead, region=central. Event date 29 July 2025; request received 27 October 2025; claimed amount $14,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2478", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $11,000 for region south, from 13 July 2023 onward.\n\nA2 changes the limit to $800 for role employee, beginning 12 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nIronwood Manufacturing | decision file 11713 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-64 was issued Wednesday 05 April 2023. Covered classes are intern / team lead / employee / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 11713: Pablo Berg, role=intern, region=central. Event date 17 March 2025; request received 23 June 2025; claimed amount $801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2479", "family": "policy", "state": "A manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role employee, beginning 29 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nNorthwind Systems | decision file 40103 | service credit | consolidated rule pack\n\nGoverning document STD-63 was issued Monday 08 January 2024. Covered classes are employee / contractor / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region central, from 14 December 2024 onward.\n\nCASE 40103: Mara Okafor, role=intern, region=south. Event date 23 February 2026; request received 23 April 2026; claimed amount $1,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2480", "family": "policy", "state": "Governing document POL-22 was issued Saturday 12 August 2023. Covered classes are field technician / employee / regional manager / team lead / contractor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role vendor, beginning 16 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region west, from 19 February 2024 onward.\n\nNorthwind Systems | decision file 99226 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCASE 99226: Nadia Ames, role=employee, region=north. Event date 21 May 2025; request received 25 July 2025; claimed amount $4,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2481", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $2,200 for region coastal, from 20 November 2024 onward.\n\nGoverning document POL-49 was issued Saturday 24 February 2024. Covered classes are regional manager / field technician / employee / team lead; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nVantage Air | decision file 46735 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $14,000 for role intern, beginning 23 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 46735: Mara Tan, role=vendor, region=central. Event date 08 December 2025; request received 05 February 2026; claimed amount $599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2482", "family": "intent", "state": "Incoming travel request via email:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "changes seat assignment", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2483", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $11,000 for region north, from 30 July 2024 onward.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nGoverning document PROC-22 was issued Friday 02 February 2024. Covered classes are team lead / field technician / regional manager / intern / employee / contractor; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role field technician, beginning 29 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nPinnacle Software | decision file 69534 | vendor onboarding | consolidated rule pack\n\nCASE 69534: Priya Tan, role=field technician, region=coastal. Event date 11 November 2025; request received 09 February 2026; claimed amount $11,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2484", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nAtlas Freight | decision file 64601 | vendor onboarding | consolidated rule pack\n\nGoverning document PROC-24 was issued Thursday 06 April 2023. Covered classes are team lead / field technician / contractor / regional manager / vendor; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region south, from 23 October 2023 onward.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role field technician, beginning 08 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 64601: Omar Berg, role=contractor, region=south. Event date 07 November 2023; request received 04 February 2024; claimed amount $4,351. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2485", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $700 for region west, from 24 February 2025 onward.\n\nIronwood Manufacturing | decision file 99775 | vendor onboarding | consolidated rule pack\n\nGoverning document MAN-77 was issued Saturday 10 February 2024. Covered classes are employee / contractor / intern / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role intern, beginning 29 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 99775: Ingrid Okafor, role=field technician, region=south. Event date 16 February 2026; request received 08 June 2026; claimed amount $2,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2486", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "books airfare", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2487", "family": "policy", "state": "Governing document PROC-52 was issued Monday 25 December 2023. Covered classes are intern / vendor / regional manager; other roles are outside scope.\n\nNorthwind Systems | decision file 81753 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region north, from 09 May 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role team lead, beginning 28 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 81753: Tessa Berg, role=regional manager, region=south. Event date 26 April 2026; request received 25 May 2026; claimed amount $2,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2488", "family": "intent", "state": "A user sent this message to the support desk:\n\"Order 30621 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2489", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $5,000 for region west, from 16 November 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nVantage Air | decision file 31890 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-70 was issued Friday 19 April 2024. Covered classes are field technician / employee / regional manager / team lead / contractor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role field technician, beginning 27 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 31890: Yuki Tan, role=employee, region=central. Event date 08 December 2025; request received 07 January 2026; claimed amount $1,300. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2490", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "changes seat assignment", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2491", "family": "policy", "state": "Helios Logistics | decision file 90005 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role employee, beginning 04 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-52 was issued Wednesday 15 November 2023. Covered classes are intern / field technician / team lead / employee / regional manager / vendor; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region coastal, from 07 March 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 90005: Stefan Ames, role=intern, region=north. Event date 29 October 2024; request received 19 January 2025; claimed amount $2,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2492", "family": "policy", "state": "Beacon Insurance | decision file 55835 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-78 was issued Wednesday 17 May 2023. Covered classes are intern / regional manager / team lead; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region north, from 28 November 2023 onward.\n\nA2 changes the limit to $6,500 for role employee, beginning 23 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 55835: Tobias Okafor, role=regional manager, region=north. Event date 19 November 2025; request received 10 December 2025; claimed amount $5,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2493", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Valencia.\n- Tessa is employed by Lattice Analytics.\n- The headquarters of Cedar Retail Group is in Nagoya.\n- Hana is employed by Lattice Analytics.\n- Mara is employed by Meridian Bank.\n- The headquarters of Summit Energy is in Lyon.\n- Amara reports directly to Priya.\n- Priya is employed by Lattice Analytics.\n- Nadia is employed by Lattice Analytics.\n- Ravi is employed by Summit Energy.\n- Hana reports directly to Sofia.\n- Sofia reports directly to Ravi.\n- The headquarters of Meridian Bank is in Nagoya.\n- Sofia is employed by Cedar Retail Group.\n- Priya reports directly to Hana.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Mara reports directly to Tessa.\n- Ravi reports directly to Zoya.\n- Amara is employed by Meridian Bank.\n- Zoya reports directly to Nadia.\n- Nadia reports directly to Mara.\n- Zoya is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Leeds", "2": "Austin", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2494", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document STD-61 was issued Monday 06 February 2023. Covered classes are regional manager / field technician / team lead / intern; other roles are outside scope.\n\nMeridian Bank | decision file 80118 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $9,500 for role contractor, beginning 25 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region south, from 15 January 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 80118: Ingrid Tan, role=employee, region=coastal. Event date 25 June 2024; request received 15 August 2024; claimed amount $8,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2495", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Leeds.\n- Callum reports directly to Felix.\n- Felix reports directly to Stefan.\n- The headquarters of Meridian Bank is in Cork.\n- The headquarters of Atlas Freight is in Austin.\n- Callum is employed by Cedar Retail Group.\n- Viktor is employed by Northwind Systems.\n- Pablo reports directly to Ravi.\n- The headquarters of Cedar Retail Group is in Ghent.\n- Pablo is employed by Northwind Systems.\n- Viktor reports directly to Ingrid.\n- Ravi is employed by Meridian Bank.\n- Felix is employed by Northwind Systems.\n- Stefan reports directly to Pablo.\n- Leila is employed by Cedar Retail Group.\n- Leila reports directly to Amara.\n- The headquarters of Ironwood Manufacturing is in Porto.\n- Amara is employed by Cedar Retail Group.\n- Ingrid is employed by Ironwood Manufacturing.\n- Ravi reports directly to Viktor.\n- Amara reports directly to Callum.\n- Stefan is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Valencia", "2": "Leeds", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2496", "family": "policy", "state": "Helios Logistics | decision file 85828 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role employee, beginning 24 December 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-88 was issued Saturday 09 March 2024. Covered classes are field technician / regional manager / contractor / team lead / vendor / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region east, from 10 March 2025 onward.\n\nCASE 85828: Nadia Okafor, role=vendor, region=north. Event date 05 January 2026; request received 05 April 2026; claimed amount $5,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2497", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role contractor, beginning 13 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-34 was issued Tuesday 26 December 2023. Covered classes are field technician / team lead / vendor; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region south, from 16 January 2025 onward.\n\nSummit Energy | decision file 66709 | relocation assistance | consolidated rule pack\n\nCASE 66709: Nadia Berg, role=employee, region=central. Event date 29 January 2026; request received 06 May 2026; claimed amount $6,151. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2498", "family": "intent", "state": "New support ticket, customer message:\n\"Can i exchange 85082 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "asks where an existing order is", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2499", "family": "policy", "state": "A2 changes the limit to $14,000 for role field technician, beginning 14 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-11 was issued Saturday 25 November 2023. Covered classes are regional manager / field technician / vendor; other roles are outside scope.\n\nIronwood Manufacturing | decision file 98777 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region south, from 17 November 2024 onward.\n\nCASE 98777: Pablo Tan, role=employee, region=central. Event date 14 February 2026; request received 15 April 2026; claimed amount $14,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2500", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nBeacon Insurance | decision file 46619 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region east, from 04 October 2023 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-47 was issued Monday 26 June 2023. Covered classes are contractor / field technician / employee / regional manager / vendor; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role team lead, beginning 21 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 46619: Priya Ames, role=team lead, region=north. Event date 06 May 2024; request received 12 July 2024; claimed amount $6,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2501", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nGoverning document STD-59 was issued Monday 14 August 2023. Covered classes are regional manager / employee / team lead / vendor; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region coastal, from 08 May 2024 onward.\n\nCobalt Health | decision file 95778 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $4,200 for role vendor, beginning 17 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 95778: Hana Tan, role=intern, region=south. Event date 28 January 2025; request received 28 February 2025; claimed amount $5,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2502", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nGoverning document PROC-86 was issued Friday 24 February 2023. Covered classes are employee / team lead / intern; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 21 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region coastal, from 25 September 2023 onward.\n\nNorthwind Systems | decision file 47472 | vendor onboarding | consolidated rule pack\n\nCASE 47472: Hana Okafor, role=team lead, region=east. Event date 05 February 2026; request received 07 April 2026; claimed amount $12,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2503", "family": "policy", "state": "Governing document MAN-11 was issued Friday 31 March 2023. Covered classes are team lead / regional manager / field technician / employee / intern / vendor; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role intern, beginning 08 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region east, from 01 March 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 83282 | relocation assistance | consolidated rule pack\n\nCASE 83282: Dmitri Tan, role=field technician, region=east. Event date 21 March 2025; request received 12 May 2025; claimed amount $2,551. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2504", "family": "intent", "state": "New travel ticket, customer message:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "cancels a booking", "3": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2505", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $5,000 for region west, from 15 May 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 54942 | data export review | consolidated rule pack\n\nA2 changes the limit to $2,000 for role team lead, beginning 14 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nGoverning document MAN-79 was issued Tuesday 18 July 2023. Covered classes are employee / team lead / contractor / intern / field technician / vendor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 54942: Nadia Silva, role=vendor, region=south. Event date 04 March 2025; request received 04 May 2025; claimed amount $2,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2506", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region north, from 05 January 2025 onward.\n\nGoverning document MAN-95 was issued Wednesday 06 December 2023. Covered classes are vendor / field technician / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role contractor, beginning 22 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 18324 | service credit | consolidated rule pack\n\nCASE 18324: Yuki Berg, role=field technician, region=west. Event date 22 December 2026; request received 26 January 2027; claimed amount $1,401. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2507", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-65 was issued Tuesday 06 February 2024. Covered classes are team lead / regional manager / field technician / vendor / intern; other roles are outside scope.\n\nBeacon Insurance | decision file 59247 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $14,000 for role intern, beginning 18 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region west, from 20 January 2025 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 59247: Bruno Tan, role=vendor, region=west. Event date 03 August 2025; request received 16 September 2025; claimed amount $3,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2508", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei reports directly to Viktor.\n- The headquarters of Cobalt Health is in Bergen.\n- Mateo reports directly to Mei.\n- The headquarters of Vantage Air is in Turku.\n- The headquarters of Cedar Retail Group is in Cork.\n- Viktor is employed by Cobalt Health.\n- Lucia reports directly to Aisha.\n- Tessa is employed by Northwind Systems.\n- Mei is employed by Vantage Air.\n- Tessa reports directly to Kenji.\n- Viktor reports directly to Ravi.\n- Tobias reports directly to Lucia.\n- Ravi is employed by Ironwood Manufacturing.\n- Kenji reports directly to Mateo.\n- Lucia is employed by Cobalt Health.\n- The headquarters of Northwind Systems is in Bergen.\n- Mateo is employed by Cobalt Health.\n- Aisha reports directly to Tessa.\n- Kenji is employed by Ironwood Manufacturing.\n- Aisha is employed by Cobalt Health.\n- Tobias is employed by Cobalt Health.\n- The headquarters of Ironwood Manufacturing is in Porto.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Nagoya", "2": "Porto", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2509", "family": "policy", "state": "Governing document PROC-28 was issued Wednesday 07 June 2023. Covered classes are vendor / field technician / intern / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region south, from 06 October 2023 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCedar Retail Group | decision file 79600 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $9,500 for role employee, beginning 28 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 79600: Jonas Okafor, role=contractor, region=coastal. Event date 14 June 2024; request received 27 June 2024; claimed amount $3,351. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2510", "family": "intent", "state": "A user sent this message to the support desk:\n\"The product broke — refund 95455 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "reports an item arrived broken", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2511", "family": "intent", "state": "Incoming support request via email:\n\"Status on my shipment 2435 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2512", "family": "policy", "state": "A manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document STD-85 was issued Thursday 09 November 2023. Covered classes are field technician / intern / vendor; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region coastal, from 26 October 2024 onward.\n\nA2 changes the limit to $9,500 for role vendor, beginning 10 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 25266 | data export review | consolidated rule pack\n\nCASE 25266: Pablo Okafor, role=regional manager, region=south. Event date 19 July 2025; request received 09 September 2025; claimed amount $9,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2513", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region south, from 05 September 2024 onward.\n\nLattice Analytics | decision file 69894 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $2,000 for role intern, beginning 04 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-74 was issued Saturday 19 August 2023. Covered classes are intern / vendor / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 69894: Omar Tan, role=intern, region=east. Event date 31 July 2026; request received 29 November 2026; claimed amount $2,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2514", "family": "intent", "state": "New support ticket, customer message:\n\"86567 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2515", "family": "policy", "state": "A2 changes the limit to $2,800 for role intern, beginning 21 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document STD-35 was issued Saturday 02 December 2023. Covered classes are vendor / intern / contractor / employee / field technician / regional manager; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region south, from 03 December 2024 onward.\n\nMeridian Bank | decision file 42623 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 42623: Yuki Berg, role=intern, region=east. Event date 14 March 2026; request received 28 April 2026; claimed amount $2,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2516", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cedar Retail Group is in Leeds.\n- Mei reports directly to Bruno.\n- Mei is employed by Ironwood Manufacturing.\n- Ingrid is employed by Helios Logistics.\n- Elena is employed by Ironwood Manufacturing.\n- Nadia reports directly to Pablo.\n- Leila reports directly to Nadia.\n- Pablo is employed by Ironwood Manufacturing.\n- Yuki is employed by Helios Logistics.\n- Bruno is employed by Helios Logistics.\n- The headquarters of Northwind Systems is in Bergen.\n- Yuki reports directly to Mei.\n- Nadia is employed by Ironwood Manufacturing.\n- Elena reports directly to Leila.\n- The headquarters of Summit Energy is in Valencia.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Ingrid reports directly to Amara.\n- Amara is employed by Northwind Systems.\n- The headquarters of Helios Logistics is in Valencia.\n- Amara reports directly to Elena.\n- Pablo reports directly to Yuki.\n- Leila is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Tallinn", "2": "Leeds", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2517", "family": "policy", "state": "Governing document PROC-82 was issued Tuesday 26 September 2023. Covered classes are intern / regional manager / vendor / team lead / field technician; other roles are outside scope.\n\nSummit Energy | decision file 82058 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role employee, beginning 24 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region west, from 19 April 2024 onward.\n\nCASE 82058: Zoya Berg, role=intern, region=north. Event date 08 February 2026; request received 15 February 2026; claimed amount $2,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2518", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region central, from 23 February 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nVantage Air | decision file 99433 | data export review | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $1,300 for role intern, beginning 30 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-93 was issued Monday 23 October 2023. Covered classes are contractor / field technician / intern / vendor / employee; other roles are outside scope.\n\nCASE 99433: Callum Novak, role=regional manager, region=east. Event date 13 July 2024; request received 04 August 2024; claimed amount $851. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2519", "family": "intent", "state": "A user sent this message to the travel desk:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "reports lost baggage", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2520", "family": "intent", "state": "A user sent this message to the support desk:\n\"Tracking for 58606 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2521", "family": "policy", "state": "A2 changes the limit to $2,000 for role intern, beginning 19 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-85 was issued Wednesday 06 September 2023. Covered classes are employee / team lead / field technician; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region west, from 21 August 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nMeridian Bank | decision file 29546 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 29546: Kenji Okafor, role=contractor, region=north. Event date 08 April 2024; request received 08 June 2024; claimed amount $2,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2522", "family": "policy", "state": "A2 changes the limit to $4,200 for role team lead, beginning 03 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 94158 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-70 was issued Monday 02 January 2023. Covered classes are contractor / intern / vendor / team lead / employee; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region east, from 12 August 2023 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 94158: Bruno Okafor, role=employee, region=north. Event date 10 February 2024; request received 11 February 2024; claimed amount $2,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2523", "family": "intent", "state": "New support ticket, customer message:\n\"23308 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "asks where an existing order is", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2524", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-73 was issued Saturday 06 May 2023. Covered classes are contractor / vendor / team lead; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region south, from 23 November 2023 onward.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role field technician, beginning 05 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 67236 | travel reimbursement | consolidated rule pack\n\nCASE 67236: Omar Berg, role=vendor, region=east. Event date 03 August 2024; request received 03 October 2024; claimed amount $2,551. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2525", "family": "multihop", "state": "Corporate registry excerpt:\n- Yuki reports directly to Aisha.\n- Jonas is employed by Atlas Freight.\n- The headquarters of Helios Logistics is in Valencia.\n- Mara is employed by Cobalt Health.\n- The headquarters of Vantage Air is in Valencia.\n- Nadia reports directly to Lucia.\n- Mateo is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Yuki is employed by Ironwood Manufacturing.\n- Lucia reports directly to Stefan.\n- Nadia is employed by Helios Logistics.\n- The headquarters of Atlas Freight is in Leeds.\n- Hana reports directly to Nadia.\n- Lucia is employed by Ironwood Manufacturing.\n- Hana is employed by Vantage Air.\n- Mara reports directly to Yuki.\n- The headquarters of Cobalt Health is in Austin.\n- Aisha reports directly to Jonas.\n- Stefan is employed by Cobalt Health.\n- Jonas reports directly to Hana.\n- Mateo reports directly to Mara.\n- Aisha is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Valencia", "2": "Bergen", "3": "Porto"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2526", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role contractor, beginning 04 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region south, from 19 October 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-77 was issued Thursday 22 February 2024. Covered classes are contractor / team lead / regional manager / employee / intern; other roles are outside scope.\n\nPinnacle Software | decision file 71788 | travel reimbursement | consolidated rule pack\n\nCASE 71788: Tessa Novak, role=field technician, region=east. Event date 24 February 2027; request received 26 March 2027; claimed amount $6,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2527", "family": "intent", "state": "Incoming travel request via email:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "reports lost baggage", "3": "asks flight status", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-2528", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia is employed by Summit Energy.\n- The headquarters of Pinnacle Software is in Valencia.\n- Tobias reports directly to Jonas.\n- Leila is employed by Summit Energy.\n- The headquarters of Cobalt Health is in Oslo.\n- Tessa is employed by Pinnacle Software.\n- Aisha is employed by Pinnacle Software.\n- Aisha reports directly to Ravi.\n- Ravi is employed by Summit Energy.\n- Viktor reports directly to Aisha.\n- Viktor is employed by Cobalt Health.\n- Tobias is employed by Meridian Bank.\n- Leila reports directly to Viktor.\n- Sofia reports directly to Ingrid.\n- Jonas is employed by Summit Energy.\n- The headquarters of Vantage Air is in Leeds.\n- The headquarters of Summit Energy is in Oslo.\n- Tessa reports directly to Tobias.\n- Ingrid reports directly to Leila.\n- Ingrid is employed by Meridian Bank.\n- Ravi reports directly to Tessa.\n- The headquarters of Meridian Bank is in Leeds.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Austin", "2": "Porto", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2529", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Bergen.\n- Priya is employed by Lattice Analytics.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Ravi is employed by Northwind Systems.\n- Ingrid is employed by Cedar Retail Group.\n- Leila reports directly to Ravi.\n- The headquarters of Summit Energy is in Austin.\n- Callum is employed by Cedar Retail Group.\n- Ingrid reports directly to Nadia.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- Yuki is employed by Lattice Analytics.\n- Sofia reports directly to Felix.\n- Nadia is employed by Lattice Analytics.\n- Sofia is employed by Lattice Analytics.\n- Ravi reports directly to Callum.\n- Felix is employed by Northwind Systems.\n- Felix reports directly to Yuki.\n- Nadia reports directly to Leila.\n- The headquarters of Northwind Systems is in Leeds.\n- Callum reports directly to Sofia.\n- Leila is employed by Ironwood Manufacturing.\n- Yuki reports directly to Priya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Nagoya", "2": "Oslo", "3": "Leeds"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2530", "family": "policy", "state": "Governing document PROC-26 was issued Tuesday 28 November 2023. Covered classes are regional manager / employee / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role employee, beginning 24 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 27000 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region west, from 20 October 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 27000: Sofia Berg, role=team lead, region=coastal. Event date 15 June 2025; request received 06 August 2025; claimed amount $10,249. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2531", "family": "intent", "state": "Incoming support request via email:\n\"Status on my shipment 4743 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "asks for money back on a purchase", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2532", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region east, from 05 January 2025 onward.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCobalt Health | decision file 61550 | data export review | consolidated rule pack\n\nA2 changes the limit to $2,800 for role contractor, beginning 27 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-69 was issued Sunday 18 February 2024. Covered classes are regional manager / team lead / employee / contractor / field technician / intern; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 61550: Kenji Okafor, role=employee, region=west. Event date 24 January 2026; request received 30 January 2026; claimed amount $2,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2533", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "books airfare", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2534", "family": "policy", "state": "A2 changes the limit to $2,800 for role employee, beginning 19 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 88563 | data export review | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nGoverning document STD-14 was issued Sunday 21 May 2023. Covered classes are contractor / regional manager / employee / vendor / intern / team lead; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region north, from 01 May 2024 onward.\n\nCASE 88563: Mara Berg, role=employee, region=south. Event date 11 July 2024; request received 16 September 2024; claimed amount $2,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2535", "family": "intent", "state": "New support ticket, customer message:\n\"Please cancel order 85235 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants the delivery address updated", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2536", "family": "multihop", "state": "Corporate registry excerpt:\n- Ravi reports directly to Mateo.\n- The headquarters of Beacon Insurance is in Porto.\n- Tessa reports directly to Aisha.\n- The headquarters of Vantage Air is in Austin.\n- Ravi is employed by Vantage Air.\n- Tessa is employed by Northwind Systems.\n- Priya reports directly to Elena.\n- Ingrid is employed by Summit Energy.\n- Aisha is employed by Northwind Systems.\n- Mateo reports directly to Zoya.\n- Zoya is employed by Beacon Insurance.\n- Zoya reports directly to Priya.\n- The headquarters of Atlas Freight is in Porto.\n- Hana is employed by Atlas Freight.\n- Hana reports directly to Ravi.\n- The headquarters of Summit Energy is in Austin.\n- The headquarters of Northwind Systems is in Austin.\n- Mateo is employed by Atlas Freight.\n- Priya is employed by Summit Energy.\n- Elena reports directly to Tessa.\n- Aisha reports directly to Ingrid.\n- Elena is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Oslo", "2": "Austin", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2537", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $700 for region central, from 27 November 2023 onward.\n\nA2 changes the limit to $4,200 for role contractor, beginning 29 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-95 was issued Wednesday 28 June 2023. Covered classes are regional manager / vendor / employee; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nSummit Energy | decision file 37290 | vendor onboarding | consolidated rule pack\n\nCASE 37290: Jonas Okafor, role=vendor, region=east. Event date 24 November 2024; request received 22 December 2024; claimed amount $2,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2538", "family": "intent", "state": "Incoming support request via email:\n\"Want my money back for 44150\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-2539", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $7,500 for region west, from 15 January 2024 onward.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 79008 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document MAN-18 was issued Thursday 20 July 2023. Covered classes are team lead / vendor / employee / field technician / intern / contractor; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 22 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 79008: Ingrid Okafor, role=regional manager, region=south. Event date 29 April 2026; request received 14 June 2026; claimed amount $7,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2540", "family": "intent", "state": "A user sent this message to the support desk:\n\"Please cancel order 23240 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "wants the delivery address updated", "4": "asks where an existing order is", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2541", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region north, from 15 February 2025 onward.\n\nGoverning document POL-91 was issued Monday 11 March 2024. Covered classes are team lead / intern / regional manager / contractor / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 13226 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role field technician, beginning 01 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 13226: Aisha Novak, role=team lead, region=central. Event date 11 October 2026; request received 16 November 2026; claimed amount $2,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2542", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum is employed by Beacon Insurance.\n- Bruno is employed by Atlas Freight.\n- The headquarters of Beacon Insurance is in Lyon.\n- Nadia reports directly to Pablo.\n- Pablo is employed by Meridian Bank.\n- Pablo reports directly to Mateo.\n- Mateo is employed by Beacon Insurance.\n- Aisha reports directly to Callum.\n- Nadia is employed by Atlas Freight.\n- Omar reports directly to Aisha.\n- The headquarters of Ironwood Manufacturing is in Cork.\n- The headquarters of Meridian Bank is in Austin.\n- Ravi is employed by Atlas Freight.\n- The headquarters of Summit Energy is in Ghent.\n- Tessa is employed by Ironwood Manufacturing.\n- Aisha is employed by Beacon Insurance.\n- Tessa reports directly to Omar.\n- Omar is employed by Meridian Bank.\n- Callum reports directly to Ravi.\n- Bruno reports directly to Tessa.\n- Ravi reports directly to Nadia.\n- The headquarters of Atlas Freight is in Oslo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Tallinn", "2": "Nagoya", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2543", "family": "policy", "state": "A2 changes the limit to $800 for role team lead, beginning 14 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region central, from 23 September 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 52764 | vendor onboarding | consolidated rule pack\n\nGoverning document MAN-51 was issued Friday 05 April 2024. Covered classes are intern / field technician / regional manager / team lead / vendor; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 52764: Callum Okafor, role=field technician, region=east. Event date 31 July 2025; request received 02 October 2025; claimed amount $2,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2544", "family": "policy", "state": "Atlas Freight | decision file 29570 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role vendor, beginning 18 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region north, from 26 November 2023 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-58 was issued Tuesday 07 February 2023. Covered classes are intern / team lead / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 29570: Elena Okafor, role=contractor, region=west. Event date 03 January 2025; request received 24 February 2025; claimed amount $7,249. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2545", "family": "policy", "state": "Governing document POL-72 was issued Friday 28 July 2023. Covered classes are contractor / intern / vendor / field technician / regional manager / employee; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role team lead, beginning 03 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region central, from 24 April 2024 onward.\n\nAtlas Freight | decision file 61489 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nCASE 61489: Mateo Tan, role=vendor, region=east. Event date 26 February 2026; request received 27 April 2026; claimed amount $3,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2546", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "reports lost baggage", "3": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2547", "family": "intent", "state": "New travel ticket, customer message:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "asks flight status", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-2548", "family": "multihop", "state": "Corporate registry excerpt:\n- Aisha reports directly to Pablo.\n- Zoya is employed by Northwind Systems.\n- Yuki is employed by Summit Energy.\n- The headquarters of Lattice Analytics is in Ghent.\n- The headquarters of Summit Energy is in Valencia.\n- Mateo reports directly to Sofia.\n- Felix is employed by Atlas Freight.\n- Pablo is employed by Summit Energy.\n- Mateo is employed by Beacon Insurance.\n- Yuki reports directly to Aisha.\n- The headquarters of Atlas Freight is in Turku.\n- Sofia is employed by Northwind Systems.\n- Felix reports directly to Mateo.\n- Zoya reports directly to Ingrid.\n- The headquarters of Northwind Systems is in Leeds.\n- Aisha is employed by Atlas Freight.\n- Ingrid is employed by Summit Energy.\n- Dmitri reports directly to Felix.\n- Ingrid reports directly to Yuki.\n- Pablo reports directly to Dmitri.\n- The headquarters of Beacon Insurance is in Nagoya.\n- Dmitri is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Austin", "2": "Leeds", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2549", "family": "intent", "state": "New travel ticket, customer message:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "reports lost baggage", "3": "cancels a booking", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2550", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role vendor, beginning 13 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region central, from 13 May 2024 onward.\n\nBeacon Insurance | decision file 42499 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-40 was issued Friday 24 November 2023. Covered classes are field technician / vendor / regional manager; other roles are outside scope.\n\nCASE 42499: Pablo Silva, role=team lead, region=north. Event date 25 December 2024; request received 01 April 2025; claimed amount $3,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2551", "family": "intent", "state": "Incoming support request via email:\n\"Cancel my order 91011, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2552", "family": "intent", "state": "Incoming support request via email:\n\"Where is order 96622\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "wants a different size/color/variant", "2": "asks where an existing order is", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2553", "family": "intent", "state": "Incoming travel request via email:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "changes seat assignment", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2554", "family": "policy", "state": "A manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role intern, beginning 21 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region north, from 21 December 2024 onward.\n\nGoverning document POL-30 was issued Friday 26 April 2024. Covered classes are contractor / regional manager / team lead / intern / employee / vendor; other roles are outside scope.\n\nCedar Retail Group | decision file 10374 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 10374: Nadia Silva, role=field technician, region=east. Event date 15 November 2025; request received 06 January 2026; claimed amount $6,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2555", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "asks flight status", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-2556", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena is employed by Beacon Insurance.\n- Priya is employed by Helios Logistics.\n- Callum reports directly to Mei.\n- Tobias reports directly to Priya.\n- Tobias is employed by Ironwood Manufacturing.\n- Mei reports directly to Sofia.\n- Callum is employed by Beacon Insurance.\n- The headquarters of Lattice Analytics is in Leeds.\n- Nadia is employed by Ironwood Manufacturing.\n- The headquarters of Helios Logistics is in Bergen.\n- Elena reports directly to Tobias.\n- Leila reports directly to Nadia.\n- Sofia reports directly to Leila.\n- Zoya is employed by Ironwood Manufacturing.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Sofia is employed by Helios Logistics.\n- Zoya reports directly to Elena.\n- Mei is employed by Cedar Retail Group.\n- Priya reports directly to Callum.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- The headquarters of Beacon Insurance is in Leeds.\n- Leila is employed by Cedar Retail Group.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Ghent", "2": "Bergen", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2557", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $3,200 for region central, from 17 December 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nVantage Air | decision file 78864 | service credit | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,000 for role team lead, beginning 20 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document STD-89 was issued Thursday 21 December 2023. Covered classes are field technician / regional manager / intern / vendor / contractor; other roles are outside scope.\n\nCASE 78864: Omar Tan, role=vendor, region=central. Event date 06 February 2025; request received 06 March 2025; claimed amount $3,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2558", "family": "intent", "state": "Incoming support request via email:\n\"The product broke — refund 11480 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2559", "family": "policy", "state": "A2 changes the limit to $6,500 for role employee, beginning 07 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 69380 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region south, from 30 July 2024 onward.\n\nGoverning document MAN-25 was issued Monday 28 August 2023. Covered classes are team lead / regional manager / vendor / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 69380: Mara Tan, role=intern, region=east. Event date 11 October 2024; request received 08 November 2024; claimed amount $3,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2560", "family": "intent", "state": "A user sent this message to the travel desk:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "asks flight status", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-2561", "family": "intent", "state": "New travel ticket, customer message:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "cancels a booking", "3": "asks flight status", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2562", "family": "policy", "state": "Ironwood Manufacturing | decision file 53618 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $9,500 for role vendor, beginning 14 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region north, from 09 September 2023 onward.\n\nGoverning document POL-26 was issued Tuesday 11 April 2023. Covered classes are regional manager / intern / vendor / employee / contractor / team lead; other roles are outside scope.\n\nCASE 53618: Leila Berg, role=vendor, region=central. Event date 05 March 2026; request received 27 March 2026; claimed amount $9,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2563", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor reports directly to Zoya.\n- Omar is employed by Meridian Bank.\n- Hana is employed by Atlas Freight.\n- Felix is employed by Atlas Freight.\n- The headquarters of Meridian Bank is in Turku.\n- Hana reports directly to Bruno.\n- Omar reports directly to Viktor.\n- Jonas is employed by Cedar Retail Group.\n- The headquarters of Atlas Freight is in Turku.\n- The headquarters of Helios Logistics is in Porto.\n- The headquarters of Pinnacle Software is in Nagoya.\n- Mei is employed by Helios Logistics.\n- Viktor is employed by Pinnacle Software.\n- Leila reports directly to Hana.\n- Mei reports directly to Felix.\n- Felix reports directly to Leila.\n- Zoya is employed by Pinnacle Software.\n- Jonas reports directly to Omar.\n- Bruno reports directly to Jonas.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Leila is employed by Pinnacle Software.\n- Bruno is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Bergen", "2": "Turku", "3": "Oslo"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2564", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nHelios Logistics | decision file 52037 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $800 for role field technician, beginning 29 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region west, from 10 April 2024 onward.\n\nGoverning document STD-34 was issued Sunday 19 November 2023. Covered classes are field technician / team lead / vendor / regional manager / contractor / intern; other roles are outside scope.\n\nCASE 52037: Amara Silva, role=contractor, region=coastal. Event date 02 August 2024; request received 30 September 2024; claimed amount $4,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2565", "family": "intent", "state": "Incoming travel request via email:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "books airfare", "3": "cancels a booking", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-2566", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara is employed by Lattice Analytics.\n- Callum is employed by Vantage Air.\n- Callum reports directly to Pablo.\n- Zoya reports directly to Elena.\n- Pablo reports directly to Sofia.\n- Amara reports directly to Stefan.\n- Zoya is employed by Helios Logistics.\n- The headquarters of Vantage Air is in Turku.\n- Stefan is employed by Summit Energy.\n- Dmitri reports directly to Amara.\n- Ravi is employed by Vantage Air.\n- Elena is employed by Vantage Air.\n- Elena reports directly to Ravi.\n- The headquarters of Lattice Analytics is in Nagoya.\n- The headquarters of Helios Logistics is in Bergen.\n- Pablo is employed by Northwind Systems.\n- Ravi reports directly to Dmitri.\n- The headquarters of Northwind Systems is in Lyon.\n- Sofia reports directly to Zoya.\n- Sofia is employed by Lattice Analytics.\n- The headquarters of Summit Energy is in Oslo.\n- Dmitri is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Nagoya", "2": "Austin", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2567", "family": "intent", "state": "Incoming travel request via email:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "books airfare", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2568", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $14,000 for role intern, beginning 03 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-63 was issued Saturday 11 November 2023. Covered classes are employee / contractor / vendor / team lead / intern / field technician; other roles are outside scope.\n\nAtlas Freight | decision file 69974 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region south, from 14 March 2024 onward.\n\nCASE 69974: Felix Silva, role=employee, region=coastal. Event date 25 October 2025; request received 22 December 2025; claimed amount $14,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2569", "family": "intent", "state": "Incoming support request via email:\n\"Refund order 15775, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "wants a different size/color/variant", "5": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-2570", "family": "intent", "state": "A user sent this message to the support desk:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants the delivery address updated", "4": "wants to cancel a placed order", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2571", "family": "policy", "state": "A manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region central, from 03 September 2024 onward.\n\nCobalt Health | decision file 73611 | data export review | consolidated rule pack\n\nGoverning document STD-74 was issued Saturday 09 March 2024. Covered classes are team lead / employee / regional manager / field technician / vendor; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role vendor, beginning 09 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 73611: Elena Okafor, role=intern, region=south. Event date 13 December 2025; request received 18 February 2026; claimed amount $2,951. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2572", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 15 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region east, from 03 July 2023 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nHelios Logistics | decision file 29472 | data export review | consolidated rule pack\n\nGoverning document MAN-16 was issued Thursday 19 January 2023. Covered classes are regional manager / field technician / intern / employee / contractor / vendor; other roles are outside scope.\n\nCASE 29472: Callum Novak, role=vendor, region=south. Event date 02 October 2023; request received 31 December 2023; claimed amount $1,600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2573", "family": "policy", "state": "Beacon Insurance | decision file 73399 | travel reimbursement | consolidated rule pack\n\nGoverning document MAN-52 was issued Wednesday 05 April 2023. Covered classes are regional manager / contractor / team lead / vendor / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $9,500 for role intern, beginning 08 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region west, from 04 October 2023 onward.\n\nCASE 73399: Mara Novak, role=employee, region=north. Event date 04 August 2024; request received 01 September 2024; claimed amount $3,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2574", "family": "policy", "state": "A2 changes the limit to $1,300 for role contractor, beginning 05 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 58480 | service credit | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-43 was issued Saturday 10 June 2023. Covered classes are employee / team lead / field technician / intern; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region central, from 09 November 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 58480: Tobias Silva, role=regional manager, region=coastal. Event date 29 October 2025; request received 28 December 2025; claimed amount $1,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2575", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "books airfare", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2576", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 59254 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "wants a different size/color/variant", "2": "wants to cancel a placed order", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2577", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document POL-86 was issued Tuesday 09 April 2024. Covered classes are contractor / employee / regional manager / vendor; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role vendor, beginning 26 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 89252 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region north, from 25 December 2024 onward.\n\nCASE 89252: Nadia Ames, role=team lead, region=north. Event date 02 September 2026; request received 16 September 2026; claimed amount $2,699. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2578", "family": "policy", "state": "A manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document MAN-35 was issued Saturday 11 February 2023. Covered classes are field technician / team lead / contractor / vendor / intern / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 57826 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $2,800 for role regional manager, beginning 07 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region coastal, from 19 May 2023 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 57826: Ingrid Ames, role=regional manager, region=central. Event date 22 June 2024; request received 07 August 2024; claimed amount $3,249. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2579", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $2,200 for region south, from 10 July 2024 onward.\n\nGoverning document POL-48 was issued Tuesday 29 August 2023. Covered classes are vendor / regional manager / employee / team lead; other roles are outside scope.\n\nVantage Air | decision file 21066 | data export review | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role contractor, beginning 15 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 21066: Callum Silva, role=employee, region=west. Event date 11 September 2025; request received 24 December 2025; claimed amount $5,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2580", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $5,000 for region south, from 21 November 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role field technician, beginning 03 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document PROC-93 was issued Saturday 21 January 2023. Covered classes are team lead / field technician / regional manager / employee / intern; other roles are outside scope.\n\nMeridian Bank | decision file 94499 | relocation assistance | consolidated rule pack\n\nCASE 94499: Mateo Novak, role=contractor, region=east. Event date 19 February 2026; request received 20 April 2026; claimed amount $6,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2581", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei is employed by Helios Logistics.\n- Pablo is employed by Lattice Analytics.\n- The headquarters of Cobalt Health is in Ghent.\n- Felix is employed by Cobalt Health.\n- Omar is employed by Atlas Freight.\n- Amara is employed by Helios Logistics.\n- Amara reports directly to Mei.\n- The headquarters of Lattice Analytics is in Cork.\n- Jonas reports directly to Ingrid.\n- The headquarters of Atlas Freight is in Valencia.\n- Omar reports directly to Amara.\n- Mei reports directly to Ravi.\n- The headquarters of Helios Logistics is in Turku.\n- Pablo reports directly to Aisha.\n- Ravi is employed by Lattice Analytics.\n- Ingrid is employed by Summit Energy.\n- Aisha is employed by Atlas Freight.\n- Ingrid reports directly to Felix.\n- The headquarters of Summit Energy is in Oslo.\n- Jonas is employed by Helios Logistics.\n- Ravi reports directly to Jonas.\n- Felix reports directly to Pablo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Valencia", "2": "Nagoya", "3": "Bergen"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2582", "family": "policy", "state": "Governing document MAN-82 was issued Saturday 30 September 2023. Covered classes are regional manager / team lead / field technician / contractor / vendor / employee; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 28 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region north, from 09 August 2024 onward.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nPinnacle Software | decision file 77999 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 77999: Omar Okafor, role=field technician, region=south. Event date 18 April 2024; request received 23 June 2024; claimed amount $900. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2583", "family": "policy", "state": "Summit Energy | decision file 19378 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region north, from 01 August 2024 onward.\n\nA2 changes the limit to $14,000 for role intern, beginning 27 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document MAN-25 was issued Tuesday 17 October 2023. Covered classes are vendor / team lead / employee / regional manager / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCASE 19378: Stefan Okafor, role=vendor, region=north. Event date 03 July 2026; request received 24 August 2026; claimed amount $601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2584", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCobalt Health | decision file 94653 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region south, from 12 April 2024 onward.\n\nGoverning document STD-58 was issued Monday 20 March 2023. Covered classes are team lead / field technician / intern / employee; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 04 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 94653: Mateo Silva, role=vendor, region=north. Event date 17 April 2024; request received 17 May 2024; claimed amount $1,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2585", "family": "policy", "state": "Summit Energy | decision file 21669 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region south, from 16 February 2025 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role vendor, beginning 17 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document PROC-24 was issued Sunday 04 February 2024. Covered classes are contractor / vendor / team lead; other roles are outside scope.\n\nCASE 21669: Lucia Berg, role=intern, region=east. Event date 15 November 2024; request received 13 January 2025; claimed amount $3,701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2586", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "books airfare", "3": "asks flight status", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2587", "family": "policy", "state": "Governing document PROC-34 was issued Wednesday 06 December 2023. Covered classes are regional manager / intern / field technician / employee / team lead / contractor; other roles are outside scope.\n\nHelios Logistics | decision file 76241 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role employee, beginning 22 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region south, from 24 May 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 76241: Mateo Novak, role=regional manager, region=east. Event date 08 October 2025; request received 23 October 2025; claimed amount $10,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2588", "family": "policy", "state": "Governing document STD-29 was issued Saturday 06 January 2024. Covered classes are field technician / contractor / intern / vendor; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region south, from 18 December 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nIronwood Manufacturing | decision file 76254 | service credit | consolidated rule pack\n\nA2 changes the limit to $2,000 for role field technician, beginning 17 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 76254: Mara Novak, role=contractor, region=west. Event date 24 May 2026; request received 24 June 2026; claimed amount $3,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2589", "family": "multihop", "state": "Corporate registry excerpt:\n- Ravi reports directly to Hana.\n- The headquarters of Helios Logistics is in Ghent.\n- Dmitri is employed by Cobalt Health.\n- Nadia reports directly to Zoya.\n- Nadia is employed by Vantage Air.\n- Leila is employed by Pinnacle Software.\n- Zoya is employed by Cobalt Health.\n- Zoya reports directly to Leila.\n- Lucia is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Valencia.\n- Hana is employed by Vantage Air.\n- The headquarters of Pinnacle Software is in Cork.\n- The headquarters of Vantage Air is in Turku.\n- Dmitri reports directly to Ravi.\n- Lucia reports directly to Nadia.\n- Ravi is employed by Helios Logistics.\n- The headquarters of Northwind Systems is in Cork.\n- Yuki is employed by Helios Logistics.\n- Leila reports directly to Stefan.\n- Stefan is employed by Northwind Systems.\n- Yuki reports directly to Dmitri.\n- Hana reports directly to Lucia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Turku", "2": "Tallinn", "3": "Oslo"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2590", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $4,200 for role team lead, beginning 29 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-13 was issued Friday 19 May 2023. Covered classes are team lead / field technician / intern; other roles are outside scope.\n\nMeridian Bank | decision file 14202 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region east, from 14 March 2024 onward.\n\nCASE 14202: Sofia Ames, role=intern, region=central. Event date 20 September 2024; request received 04 November 2024; claimed amount $5,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2591", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena reports directly to Aisha.\n- Viktor is employed by Ironwood Manufacturing.\n- Lucia reports directly to Kenji.\n- Viktor reports directly to Hana.\n- Kenji is employed by Vantage Air.\n- Kenji reports directly to Dmitri.\n- Hana is employed by Vantage Air.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- Aisha is employed by Beacon Insurance.\n- Lucia is employed by Beacon Insurance.\n- Mara is employed by Beacon Insurance.\n- Mara reports directly to Lucia.\n- The headquarters of Lattice Analytics is in Austin.\n- Stefan is employed by Lattice Analytics.\n- Dmitri is employed by Lattice Analytics.\n- Hana reports directly to Stefan.\n- Aisha reports directly to Mara.\n- Elena is employed by Lattice Analytics.\n- The headquarters of Atlas Freight is in Cork.\n- The headquarters of Vantage Air is in Bergen.\n- The headquarters of Beacon Insurance is in Austin.\n- Stefan reports directly to Elena.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Nagoya", "2": "Oslo", "3": "Tallinn"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2592", "family": "intent", "state": "Incoming travel request via email:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "asks flight status", "3": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2593", "family": "intent", "state": "A user sent this message to the support desk:\n\"39620 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "reports an item arrived broken", "4": "wants a different size/color/variant", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-2594", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara is employed by Summit Energy.\n- The headquarters of Atlas Freight is in Porto.\n- Nadia is employed by Cedar Retail Group.\n- The headquarters of Lattice Analytics is in Lyon.\n- Kenji is employed by Cedar Retail Group.\n- Amara reports directly to Hana.\n- Callum reports directly to Ingrid.\n- Nadia reports directly to Pablo.\n- Zoya reports directly to Sofia.\n- Ingrid is employed by Atlas Freight.\n- Ingrid reports directly to Kenji.\n- The headquarters of Cedar Retail Group is in Porto.\n- Hana is employed by Lattice Analytics.\n- Sofia reports directly to Amara.\n- Callum is employed by Meridian Bank.\n- The headquarters of Summit Energy is in Turku.\n- Zoya is employed by Summit Energy.\n- Hana reports directly to Callum.\n- Sofia is employed by Meridian Bank.\n- Pablo is employed by Lattice Analytics.\n- The headquarters of Meridian Bank is in Lyon.\n- Pablo reports directly to Zoya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Bergen", "2": "Lyon", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2595", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $1,100 for region east, from 11 October 2024 onward.\n\nA2 changes the limit to $14,000 for role contractor, beginning 29 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nPinnacle Software | decision file 85105 | vendor onboarding | consolidated rule pack\n\nGoverning document STD-47 was issued Monday 15 January 2024. Covered classes are employee / team lead / regional manager / vendor / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nCASE 85105: Mei Ames, role=field technician, region=east. Event date 04 January 2026; request received 05 January 2026; claimed amount $14,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2596", "family": "intent", "state": "Incoming support request via email:\n\"Ship order 21106 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "wants the delivery address updated", "3": "asks where an existing order is", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2597", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $1,100 for region central, from 01 November 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCobalt Health | decision file 36607 | service credit | consolidated rule pack\n\nGoverning document POL-78 was issued Saturday 11 May 2024. Covered classes are team lead / regional manager / intern / contractor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $6,500 for role team lead, beginning 18 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 36607: Leila Ames, role=vendor, region=south. Event date 13 April 2027; request received 20 May 2027; claimed amount $9,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2598", "family": "policy", "state": "Summit Energy | decision file 60936 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role intern, beginning 13 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region south, from 15 February 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document MAN-46 was issued Sunday 12 November 2023. Covered classes are vendor / team lead / regional manager; other roles are outside scope.\n\nCASE 60936: Omar Silva, role=employee, region=south. Event date 06 January 2025; request received 20 February 2025; claimed amount $2,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2599", "family": "intent", "state": "Incoming travel request via email:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "reports lost baggage", "3": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2600", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "changes seat assignment", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2601", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Vantage Air is in Nagoya.\n- Amara is employed by Cobalt Health.\n- The headquarters of Beacon Insurance is in Austin.\n- Tessa reports directly to Elena.\n- The headquarters of Summit Energy is in Lyon.\n- Elena is employed by Vantage Air.\n- Tessa is employed by Pinnacle Software.\n- Dmitri reports directly to Hana.\n- Ravi is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Valencia.\n- Hana is employed by Pinnacle Software.\n- Bruno is employed by Summit Energy.\n- The headquarters of Pinnacle Software is in Ghent.\n- Priya is employed by Summit Energy.\n- Mateo is employed by Pinnacle Software.\n- Elena reports directly to Ravi.\n- Bruno reports directly to Amara.\n- Dmitri is employed by Vantage Air.\n- Ravi reports directly to Bruno.\n- Mateo reports directly to Priya.\n- Hana reports directly to Tessa.\n- Amara reports directly to Mateo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Ghent", "2": "Leeds", "3": "Nagoya"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2602", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document STD-53 was issued Tuesday 24 October 2023. Covered classes are regional manager / vendor / contractor / intern / team lead / employee; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region coastal, from 25 July 2024 onward.\n\nIronwood Manufacturing | decision file 23632 | service credit | consolidated rule pack\n\nA2 changes the limit to $4,200 for role contractor, beginning 18 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 23632: Elena Berg, role=vendor, region=north. Event date 21 November 2025; request received 12 December 2025; claimed amount $9,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2603", "family": "policy", "state": "Atlas Freight | decision file 62072 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role employee, beginning 29 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-70 was issued Friday 28 July 2023. Covered classes are field technician / regional manager / employee / intern / contractor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region north, from 29 December 2023 onward.\n\nCASE 62072: Elena Ames, role=regional manager, region=east. Event date 03 May 2024; request received 09 July 2024; claimed amount $600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2604", "family": "policy", "state": "Vantage Air | decision file 82808 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $4,200 for role vendor, beginning 07 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region central, from 04 May 2024 onward.\n\nGoverning document STD-44 was issued Tuesday 15 August 2023. Covered classes are team lead / intern / employee / field technician / contractor; other roles are outside scope.\n\nCASE 82808: Ingrid Ames, role=vendor, region=east. Event date 19 January 2026; request received 24 February 2026; claimed amount $4,349. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2605", "family": "intent", "state": "Incoming travel request via email:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "cancels a booking", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2606", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCedar Retail Group | decision file 25497 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region east, from 12 September 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document MAN-30 was issued Sunday 31 December 2023. Covered classes are team lead / regional manager / vendor / contractor; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 14 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 25497: Viktor Okafor, role=intern, region=coastal. Event date 31 January 2027; request received 23 March 2027; claimed amount $1,300. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2607", "family": "multihop", "state": "Corporate registry excerpt:\n- Aisha is employed by Lattice Analytics.\n- The headquarters of Vantage Air is in Tallinn.\n- Omar is employed by Meridian Bank.\n- Zoya is employed by Vantage Air.\n- Felix is employed by Northwind Systems.\n- Tobias is employed by Vantage Air.\n- Ingrid is employed by Lattice Analytics.\n- The headquarters of Lattice Analytics is in Leeds.\n- The headquarters of Summit Energy is in Cork.\n- Mara reports directly to Ravi.\n- Aisha reports directly to Tobias.\n- The headquarters of Northwind Systems is in Austin.\n- Felix reports directly to Mara.\n- Mara is employed by Northwind Systems.\n- Viktor is employed by Northwind Systems.\n- Ingrid reports directly to Felix.\n- Zoya reports directly to Viktor.\n- Ravi is employed by Meridian Bank.\n- Viktor reports directly to Ingrid.\n- Ravi reports directly to Omar.\n- The headquarters of Meridian Bank is in Turku.\n- Omar reports directly to Aisha.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Turku", "2": "Austin", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2608", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $5,000 for region west, from 19 December 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nGoverning document PROC-80 was issued Monday 29 May 2023. Covered classes are employee / regional manager / team lead; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role employee, beginning 16 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 68985 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 68985: Leila Ames, role=contractor, region=south. Event date 24 June 2026; request received 04 July 2026; claimed amount $6,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2609", "family": "policy", "state": "Lattice Analytics | decision file 90976 | data export review | consolidated rule pack\n\nGoverning document STD-58 was issued Tuesday 19 September 2023. Covered classes are vendor / employee / intern / regional manager; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region west, from 22 April 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role field technician, beginning 02 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 90976: Priya Silva, role=field technician, region=coastal. Event date 12 September 2025; request received 12 December 2025; claimed amount $2,701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2610", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum reports directly to Bruno.\n- Mei reports directly to Hana.\n- Hana is employed by Cobalt Health.\n- The headquarters of Helios Logistics is in Leeds.\n- The headquarters of Summit Energy is in Ghent.\n- Lucia reports directly to Sofia.\n- Jonas is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Leeds.\n- The headquarters of Pinnacle Software is in Austin.\n- Lucia is employed by Cobalt Health.\n- Callum is employed by Summit Energy.\n- Aisha is employed by Summit Energy.\n- Mei is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Leeds.\n- Sofia is employed by Cobalt Health.\n- Aisha reports directly to Tobias.\n- Bruno is employed by Pinnacle Software.\n- Tobias is employed by Helios Logistics.\n- Sofia reports directly to Mei.\n- Bruno reports directly to Jonas.\n- Jonas reports directly to Aisha.\n- Tobias reports directly to Lucia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Oslo", "2": "Cork", "3": "Porto"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2611", "family": "policy", "state": "A2 changes the limit to $2,000 for role field technician, beginning 24 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 74664 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region south, from 21 September 2024 onward.\n\nGoverning document STD-19 was issued Monday 09 October 2023. Covered classes are intern / vendor / employee / contractor; other roles are outside scope.\n\nCASE 74664: Aisha Tan, role=employee, region=west. Event date 23 August 2026; request received 13 September 2026; claimed amount $1,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2612", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nSummit Energy | decision file 81062 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $9,500 for role vendor, beginning 26 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region west, from 07 December 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-56 was issued Tuesday 30 April 2024. Covered classes are intern / contractor / field technician / regional manager / vendor; other roles are outside scope.\n\nCASE 81062: Mateo Silva, role=regional manager, region=north. Event date 07 February 2026; request received 23 March 2026; claimed amount $2,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2613", "family": "intent", "state": "Incoming support request via email:\n\"Don't need the item anymore — cancel order 19598\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants a different size/color/variant", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase", "4": "wants the delivery address updated", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2614", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nVantage Air | decision file 59511 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region east, from 21 January 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document STD-42 was issued Sunday 06 August 2023. Covered classes are employee / team lead / contractor / regional manager / field technician / intern; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role employee, beginning 19 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCASE 59511: Nadia Berg, role=contractor, region=west. Event date 05 September 2025; request received 21 October 2025; claimed amount $1,451. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2615", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara reports directly to Viktor.\n- Mateo is employed by Helios Logistics.\n- Leila reports directly to Amara.\n- Viktor is employed by Helios Logistics.\n- Elena reports directly to Tobias.\n- Zoya reports directly to Leila.\n- Elena is employed by Pinnacle Software.\n- Mateo reports directly to Yuki.\n- Tobias is employed by Pinnacle Software.\n- The headquarters of Helios Logistics is in Tallinn.\n- Viktor reports directly to Elena.\n- Callum is employed by Helios Logistics.\n- Callum reports directly to Zoya.\n- Amara is employed by Pinnacle Software.\n- The headquarters of Meridian Bank is in Porto.\n- Zoya is employed by Atlas Freight.\n- The headquarters of Lattice Analytics is in Valencia.\n- The headquarters of Atlas Freight is in Valencia.\n- Yuki reports directly to Callum.\n- Leila is employed by Atlas Freight.\n- The headquarters of Pinnacle Software is in Leeds.\n- Yuki is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Nagoya", "2": "Valencia", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2616", "family": "intent", "state": "Incoming support request via email:\n\"Refund order 14856, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2617", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "asks flight status", "3": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2618", "family": "multihop", "state": "Corporate registry excerpt:\n- Yuki reports directly to Mateo.\n- The headquarters of Lattice Analytics is in Nagoya.\n- Nadia reports directly to Tobias.\n- Tobias reports directly to Sofia.\n- Yuki is employed by Northwind Systems.\n- Hana is employed by Northwind Systems.\n- Kenji is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Tallinn.\n- The headquarters of Northwind Systems is in Cork.\n- Stefan is employed by Lattice Analytics.\n- Sofia is employed by Cobalt Health.\n- Tobias is employed by Northwind Systems.\n- The headquarters of Meridian Bank is in Lyon.\n- Sofia reports directly to Hana.\n- Mateo reports directly to Mei.\n- Mei reports directly to Kenji.\n- Mei is employed by Pinnacle Software.\n- Stefan reports directly to Yuki.\n- The headquarters of Pinnacle Software is in Bergen.\n- Mateo is employed by Cobalt Health.\n- Nadia is employed by Northwind Systems.\n- Hana reports directly to Stefan.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Oslo", "2": "Turku", "3": "Porto"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2619", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "reports lost baggage", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-2620", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan is employed by Northwind Systems.\n- The headquarters of Lattice Analytics is in Lyon.\n- The headquarters of Atlas Freight is in Nagoya.\n- Dmitri is employed by Northwind Systems.\n- Mateo reports directly to Jonas.\n- Bruno is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Jonas is employed by Atlas Freight.\n- Nadia reports directly to Mateo.\n- Nadia is employed by Northwind Systems.\n- Mara is employed by Atlas Freight.\n- The headquarters of Vantage Air is in Porto.\n- Mara reports directly to Stefan.\n- Felix is employed by Lattice Analytics.\n- Jonas reports directly to Elena.\n- Elena is employed by Atlas Freight.\n- Elena reports directly to Dmitri.\n- Mateo is employed by Northwind Systems.\n- The headquarters of Northwind Systems is in Leeds.\n- Bruno reports directly to Felix.\n- Stefan reports directly to Nadia.\n- Felix reports directly to Mara.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Cork", "2": "Austin", "3": "Lyon"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2621", "family": "policy", "state": "A2 changes the limit to $6,500 for role vendor, beginning 12 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region north, from 02 May 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCobalt Health | decision file 61425 | data export review | consolidated rule pack\n\nGoverning document PROC-85 was issued Thursday 21 December 2023. Covered classes are field technician / employee / contractor / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 61425: Leila Okafor, role=employee, region=east. Event date 25 April 2026; request received 24 May 2026; claimed amount $1,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2622", "family": "multihop", "state": "Corporate registry excerpt:\n- Aisha is employed by Pinnacle Software.\n- Amara is employed by Vantage Air.\n- Mei is employed by Cobalt Health.\n- Amara reports directly to Lucia.\n- The headquarters of Cobalt Health is in Austin.\n- Lucia reports directly to Nadia.\n- The headquarters of Summit Energy is in Turku.\n- Elena is employed by Vantage Air.\n- Pablo reports directly to Aisha.\n- Nadia reports directly to Tessa.\n- Tessa reports directly to Elena.\n- Lucia is employed by Pinnacle Software.\n- Pablo is employed by Cobalt Health.\n- Leila is employed by Summit Energy.\n- Mei reports directly to Leila.\n- Elena reports directly to Mei.\n- The headquarters of Lattice Analytics is in Nagoya.\n- Nadia is employed by Cobalt Health.\n- Tessa is employed by Cobalt Health.\n- Leila reports directly to Pablo.\n- The headquarters of Pinnacle Software is in Nagoya.\n- The headquarters of Vantage Air is in Leeds.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Austin", "2": "Lyon", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2623", "family": "policy", "state": "A manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $1,300 for role vendor, beginning 21 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 69392 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region coastal, from 28 September 2024 onward.\n\nGoverning document PROC-73 was issued Wednesday 22 November 2023. Covered classes are regional manager / contractor / intern / employee / vendor / team lead; other roles are outside scope.\n\nCASE 69392: Amara Novak, role=employee, region=east. Event date 18 March 2025; request received 07 June 2025; claimed amount $1,600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2624", "family": "policy", "state": "Governing document MAN-19 was issued Friday 19 January 2024. Covered classes are team lead / field technician / employee / contractor / regional manager / vendor; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region east, from 06 November 2024 onward.\n\nA2 changes the limit to $800 for role team lead, beginning 26 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nNorthwind Systems | decision file 47549 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nCASE 47549: Yuki Tan, role=field technician, region=east. Event date 30 August 2024; request received 06 November 2024; claimed amount $5,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2625", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "asks flight status", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2626", "family": "policy", "state": "Summit Energy | decision file 38877 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region central, from 28 June 2024 onward.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 14 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-67 was issued Sunday 06 August 2023. Covered classes are team lead / vendor / regional manager / employee / field technician; other roles are outside scope.\n\nCASE 38877: Jonas Tan, role=vendor, region=west. Event date 17 January 2026; request received 19 March 2026; claimed amount $3,249. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2627", "family": "policy", "state": "Lattice Analytics | decision file 27790 | service credit | consolidated rule pack\n\nGoverning document POL-97 was issued Tuesday 01 August 2023. Covered classes are employee / field technician / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $6,500 for role field technician, beginning 22 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region south, from 19 April 2024 onward.\n\nCASE 27790: Callum Ames, role=regional manager, region=west. Event date 21 July 2024; request received 25 September 2024; claimed amount $4,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2628", "family": "intent", "state": "A user sent this message to the support desk:\n\"Please cancel order 91455 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "reports an item arrived broken", "2": "wants the delivery address updated", "3": "wants to cancel a placed order", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2629", "family": "intent", "state": "Incoming travel request via email:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "changes seat assignment", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2630", "family": "intent", "state": "Incoming travel request via email:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "cancels a booking", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2631", "family": "intent", "state": "Incoming travel request via email:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "books airfare", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2632", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cedar Retail Group is in Turku.\n- Hana is employed by Beacon Insurance.\n- Tessa reports directly to Viktor.\n- Leila is employed by Ironwood Manufacturing.\n- Hana reports directly to Elena.\n- Yuki reports directly to Leila.\n- Elena reports directly to Tobias.\n- Yuki is employed by Ironwood Manufacturing.\n- Mei reports directly to Tessa.\n- Tobias reports directly to Yuki.\n- Tessa is employed by Ironwood Manufacturing.\n- The headquarters of Meridian Bank is in Turku.\n- Mei is employed by Beacon Insurance.\n- Elena is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Tobias is employed by Meridian Bank.\n- Sofia is employed by Pinnacle Software.\n- Leila reports directly to Mei.\n- The headquarters of Beacon Insurance is in Ghent.\n- Viktor is employed by Meridian Bank.\n- The headquarters of Pinnacle Software is in Lyon.\n- Sofia reports directly to Hana.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Leeds", "2": "Tallinn", "3": "Porto"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2633", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region south, from 23 February 2024 onward.\n\nSummit Energy | decision file 58622 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nGoverning document PROC-21 was issued Friday 28 April 2023. Covered classes are regional manager / vendor / contractor / employee / field technician / intern; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 14 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 58622: Bruno Ames, role=contractor, region=east. Event date 13 January 2026; request received 14 March 2026; claimed amount $7,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2634", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $1,600 for region west, from 06 February 2024 onward.\n\nSummit Energy | decision file 29642 | data export review | consolidated rule pack\n\nA2 changes the limit to $2,000 for role contractor, beginning 13 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nGoverning document PROC-55 was issued Monday 07 August 2023. Covered classes are regional manager / team lead / field technician / contractor / employee / vendor; other roles are outside scope.\n\nCASE 29642: Tessa Ames, role=field technician, region=north. Event date 02 February 2026; request received 02 April 2026; claimed amount $1,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2635", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nLattice Analytics | decision file 38118 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-59 was issued Tuesday 28 February 2023. Covered classes are contractor / team lead / field technician / employee / intern / vendor; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region east, from 21 November 2023 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role intern, beginning 27 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 38118: Aisha Tan, role=regional manager, region=west. Event date 11 March 2025; request received 01 May 2025; claimed amount $4,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2636", "family": "intent", "state": "Incoming travel request via email:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "changes seat assignment", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2637", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "reports lost baggage", "3": "cancels a booking", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2638", "family": "policy", "state": "Governing document MAN-11 was issued Saturday 20 May 2023. Covered classes are employee / field technician / vendor / contractor / intern; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role vendor, beginning 16 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 17639 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region east, from 22 May 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 17639: Bruno Novak, role=vendor, region=coastal. Event date 04 January 2026; request received 18 January 2026; claimed amount $1,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2639", "family": "intent", "state": "Incoming travel request via email:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "books airfare", "3": "asks flight status", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-2640", "family": "policy", "state": "Pinnacle Software | decision file 84897 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $1,300 for role contractor, beginning 12 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region west, from 28 September 2024 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-68 was issued Sunday 24 December 2023. Covered classes are regional manager / team lead / employee / intern / contractor; other roles are outside scope.\n\nCASE 84897: Nadia Okafor, role=employee, region=coastal. Event date 20 January 2026; request received 12 February 2026; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2641", "family": "policy", "state": "A manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 84159 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-64 was issued Sunday 31 December 2023. Covered classes are field technician / team lead / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region north, from 19 September 2024 onward.\n\nA2 changes the limit to $2,000 for role vendor, beginning 20 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 84159: Elena Berg, role=contractor, region=central. Event date 19 October 2024; request received 10 December 2024; claimed amount $1,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2642", "family": "policy", "state": "Governing document POL-11 was issued Monday 08 January 2024. Covered classes are intern / employee / team lead / vendor / field technician / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region central, from 29 June 2024 onward.\n\nBeacon Insurance | decision file 78017 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role intern, beginning 29 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 78017: Viktor Tan, role=regional manager, region=central. Event date 05 January 2026; request received 07 March 2026; claimed amount $6,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2643", "family": "intent", "state": "New support ticket, customer message:\n\"Don't need the item anymore — cancel order 4117\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2644", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $5,000 for region east, from 02 July 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role contractor, beginning 04 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nHelios Logistics | decision file 46036 | vendor onboarding | consolidated rule pack\n\nGoverning document POL-43 was issued Friday 17 March 2023. Covered classes are vendor / field technician / intern / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCASE 46036: Leila Silva, role=employee, region=south. Event date 06 October 2025; request received 19 November 2025; claimed amount $15,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2645", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $9,500 for role intern, beginning 10 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-18 was issued Saturday 30 September 2023. Covered classes are employee / contractor / team lead / vendor / intern / regional manager; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region east, from 25 May 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nPinnacle Software | decision file 81451 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 81451: Ingrid Silva, role=employee, region=central. Event date 09 August 2026; request received 07 September 2026; claimed amount $601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2646", "family": "multihop", "state": "Corporate registry excerpt:\n- Dmitri reports directly to Kenji.\n- Ingrid reports directly to Callum.\n- Zoya is employed by Summit Energy.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Ravi is employed by Cedar Retail Group.\n- Dmitri is employed by Pinnacle Software.\n- Yuki reports directly to Pablo.\n- Kenji reports directly to Ravi.\n- Sofia is employed by Summit Energy.\n- Callum reports directly to Zoya.\n- Zoya reports directly to Yuki.\n- The headquarters of Summit Energy is in Bergen.\n- Pablo reports directly to Sofia.\n- The headquarters of Pinnacle Software is in Porto.\n- Pablo is employed by Pinnacle Software.\n- The headquarters of Cedar Retail Group is in Austin.\n- Yuki is employed by Pinnacle Software.\n- Callum is employed by Atlas Freight.\n- Kenji is employed by Summit Energy.\n- Ingrid is employed by Ironwood Manufacturing.\n- The headquarters of Atlas Freight is in Austin.\n- Sofia reports directly to Dmitri.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Porto", "2": "Oslo", "3": "Cork"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-2647", "family": "multihop", "state": "Corporate registry excerpt:\n- Yuki reports directly to Stefan.\n- Dmitri is employed by Lattice Analytics.\n- Stefan is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Lyon.\n- Yuki is employed by Lattice Analytics.\n- Dmitri reports directly to Sofia.\n- Mara reports directly to Priya.\n- Ravi is employed by Helios Logistics.\n- The headquarters of Meridian Bank is in Cork.\n- Priya reports directly to Dmitri.\n- Zoya is employed by Cobalt Health.\n- Mara is employed by Cobalt Health.\n- Ravi reports directly to Mara.\n- Stefan reports directly to Zoya.\n- Bruno is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Austin.\n- Zoya reports directly to Ravi.\n- Sofia is employed by Helios Logistics.\n- The headquarters of Atlas Freight is in Lyon.\n- Bruno reports directly to Yuki.\n- The headquarters of Lattice Analytics is in Turku.\n- Priya is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Austin", "2": "Leeds", "3": "Turku"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2648", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nGoverning document MAN-30 was issued Friday 01 September 2023. Covered classes are regional manager / vendor / contractor / intern / employee; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role employee, beginning 11 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 15356 | data export review | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region east, from 12 July 2024 onward.\n\nCASE 15356: Nadia Berg, role=field technician, region=west. Event date 31 March 2025; request received 06 June 2025; claimed amount $11,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2649", "family": "intent", "state": "New travel ticket, customer message:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "cancels a booking", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2650", "family": "intent", "state": "New travel ticket, customer message:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "changes seat assignment", "3": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2651", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "asks flight status", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-2652", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 44710 | data export review | consolidated rule pack\n\nA2 changes the limit to $2,800 for role contractor, beginning 06 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-89 was issued Thursday 31 August 2023. Covered classes are regional manager / employee / field technician / team lead; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region coastal, from 02 July 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 44710: Nadia Okafor, role=intern, region=north. Event date 13 December 2024; request received 13 March 2025; claimed amount $9,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2653", "family": "policy", "state": "A2 changes the limit to $14,000 for role vendor, beginning 17 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-67 was issued Thursday 15 February 2024. Covered classes are team lead / regional manager / intern / field technician / employee; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region central, from 23 February 2025 onward.\n\nCobalt Health | decision file 18634 | service credit | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 18634: Priya Novak, role=team lead, region=coastal. Event date 29 August 2025; request received 04 December 2025; claimed amount $1,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2654", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "books airfare", "3": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2655", "family": "intent", "state": "Incoming support request via email:\n\"Want my money back for 58566\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "asks where an existing order is", "4": "wants the delivery address updated", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2656", "family": "multihop", "state": "Corporate registry excerpt:\n- Ingrid is employed by Lattice Analytics.\n- Aisha is employed by Beacon Insurance.\n- Dmitri reports directly to Ingrid.\n- The headquarters of Lattice Analytics is in Turku.\n- The headquarters of Cobalt Health is in Austin.\n- Mei reports directly to Dmitri.\n- Sofia is employed by Cobalt Health.\n- Aisha reports directly to Amara.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- Tobias is employed by Beacon Insurance.\n- The headquarters of Atlas Freight is in Nagoya.\n- Ravi is employed by Beacon Insurance.\n- Mei is employed by Cobalt Health.\n- Sofia reports directly to Zoya.\n- Amara is employed by Lattice Analytics.\n- The headquarters of Beacon Insurance is in Turku.\n- Amara reports directly to Ravi.\n- Zoya reports directly to Aisha.\n- Zoya is employed by Beacon Insurance.\n- Ravi reports directly to Mei.\n- Dmitri is employed by Ironwood Manufacturing.\n- Tobias reports directly to Sofia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Turku", "2": "Ghent", "3": "Valencia"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2657", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $2,800 for role field technician, beginning 29 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 69509 | service credit | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region east, from 04 February 2025 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document PROC-33 was issued Friday 12 April 2024. Covered classes are intern / field technician / team lead; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 69509: Viktor Okafor, role=contractor, region=east. Event date 03 April 2025; request received 24 May 2025; claimed amount $1,599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2658", "family": "intent", "state": "Incoming travel request via email:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "cancels a booking", "3": "reports lost baggage", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2659", "family": "policy", "state": "Vantage Air | decision file 66585 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $1,300 for role vendor, beginning 23 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-59 was issued Friday 29 September 2023. Covered classes are field technician / contractor / regional manager / vendor / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region coastal, from 11 April 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 66585: Ingrid Berg, role=team lead, region=north. Event date 04 December 2025; request received 04 March 2026; claimed amount $2,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2660", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role contractor, beginning 04 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 77943 | data export review | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region coastal, from 24 November 2024 onward.\n\nGoverning document POL-89 was issued Monday 20 November 2023. Covered classes are regional manager / contractor / vendor / employee / team lead; other roles are outside scope.\n\nCASE 77943: Hana Novak, role=regional manager, region=coastal. Event date 12 May 2025; request received 02 June 2025; claimed amount $2,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2661", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 82628 | service credit | consolidated rule pack\n\nA2 changes the limit to $4,200 for role employee, beginning 05 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-25 was issued Friday 04 August 2023. Covered classes are field technician / intern / vendor / team lead / employee; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region east, from 10 January 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 82628: Felix Silva, role=employee, region=north. Event date 21 March 2025; request received 27 April 2025; claimed amount $6,749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2662", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong color sent on 22107 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2663", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region west, from 09 April 2024 onward.\n\nVantage Air | decision file 18474 | data export review | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-28 was issued Thursday 01 June 2023. Covered classes are regional manager / contractor / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role contractor, beginning 07 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 18474: Yuki Novak, role=vendor, region=central. Event date 03 July 2025; request received 25 July 2025; claimed amount $11,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2664", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "books airfare", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2665", "family": "policy", "state": "Governing document MAN-62 was issued Saturday 04 November 2023. Covered classes are vendor / contractor / field technician; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region central, from 10 October 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nNorthwind Systems | decision file 68761 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role field technician, beginning 29 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 68761: Ravi Tan, role=vendor, region=west. Event date 28 December 2026; request received 11 January 2027; claimed amount $7,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2666", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan is employed by Northwind Systems.\n- Dmitri is employed by Summit Energy.\n- The headquarters of Lattice Analytics is in Valencia.\n- Dmitri reports directly to Yuki.\n- Nadia reports directly to Felix.\n- The headquarters of Beacon Insurance is in Ghent.\n- Yuki reports directly to Bruno.\n- Mei is employed by Lattice Analytics.\n- Priya is employed by Summit Energy.\n- Jonas is employed by Summit Energy.\n- The headquarters of Summit Energy is in Bergen.\n- Felix reports directly to Priya.\n- Mei reports directly to Jonas.\n- Bruno is employed by Summit Energy.\n- The headquarters of Helios Logistics is in Tallinn.\n- Yuki is employed by Summit Energy.\n- Felix is employed by Lattice Analytics.\n- Jonas reports directly to Dmitri.\n- The headquarters of Northwind Systems is in Tallinn.\n- Priya reports directly to Stefan.\n- Stefan reports directly to Mei.\n- Nadia is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Turku", "2": "Bergen", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2667", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role contractor, beginning 11 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 87611 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-76 was issued Friday 25 August 2023. Covered classes are team lead / vendor / field technician; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region north, from 08 March 2024 onward.\n\nCASE 87611: Tessa Okafor, role=contractor, region=north. Event date 30 December 2024; request received 14 January 2025; claimed amount $2,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2668", "family": "policy", "state": "A2 changes the limit to $2,800 for role regional manager, beginning 17 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-55 was issued Wednesday 08 March 2023. Covered classes are field technician / regional manager / team lead; other roles are outside scope.\n\nCobalt Health | decision file 82562 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region east, from 08 February 2024 onward.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 82562: Omar Tan, role=vendor, region=central. Event date 20 September 2023; request received 24 November 2023; claimed amount $1,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2669", "family": "intent", "state": "A user sent this message to the support desk:\n\"Status on my shipment 59006 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2670", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "changes seat assignment", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2671", "family": "policy", "state": "Governing document STD-97 was issued Wednesday 03 April 2024. Covered classes are field technician / intern / vendor / employee / regional manager; other roles are outside scope.\n\nA2 changes the limit to $800 for role field technician, beginning 16 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region south, from 15 October 2024 onward.\n\nBeacon Insurance | decision file 93243 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 93243: Lucia Ames, role=employee, region=west. Event date 14 February 2025; request received 22 May 2025; claimed amount $601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2672", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region central, from 19 October 2023 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document PROC-67 was issued Friday 07 April 2023. Covered classes are employee / field technician / contractor / intern; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role intern, beginning 10 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 67204 | data export review | consolidated rule pack\n\nCASE 67204: Ravi Okafor, role=vendor, region=south. Event date 30 April 2025; request received 28 August 2025; claimed amount $3,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2673", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region north, from 31 August 2023 onward.\n\nGoverning document MAN-97 was issued Wednesday 08 March 2023. Covered classes are team lead / regional manager / employee / vendor / field technician / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role contractor, beginning 22 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 30038 | vendor onboarding | consolidated rule pack\n\nCASE 30038: Elena Okafor, role=contractor, region=coastal. Event date 05 January 2024; request received 19 February 2024; claimed amount $7,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2674", "family": "intent", "state": "New travel ticket, customer message:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "changes seat assignment", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2675", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-56 was issued Friday 30 June 2023. Covered classes are regional manager / field technician / contractor / vendor; other roles are outside scope.\n\nLattice Analytics | decision file 39232 | service credit | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $14,000 for role field technician, beginning 04 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region west, from 21 December 2023 onward.\n\nCASE 39232: Callum Okafor, role=field technician, region=north. Event date 24 March 2024; request received 29 May 2024; claimed amount $6,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2676", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa is employed by Meridian Bank.\n- Mara is employed by Meridian Bank.\n- Stefan reports directly to Mara.\n- Amara is employed by Ironwood Manufacturing.\n- Priya is employed by Ironwood Manufacturing.\n- The headquarters of Northwind Systems is in Lyon.\n- The headquarters of Meridian Bank is in Lyon.\n- Amara reports directly to Priya.\n- Priya reports directly to Viktor.\n- Stefan is employed by Meridian Bank.\n- Yuki reports directly to Leila.\n- Viktor reports directly to Yuki.\n- Aisha reports directly to Tessa.\n- Leila is employed by Northwind Systems.\n- Yuki is employed by Helios Logistics.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Viktor is employed by Helios Logistics.\n- Mara reports directly to Amara.\n- The headquarters of Helios Logistics is in Nagoya.\n- Tessa reports directly to Stefan.\n- The headquarters of Cobalt Health is in Valencia.\n- Aisha is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Lyon", "2": "Turku", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2677", "family": "policy", "state": "Governing document POL-81 was issued Sunday 16 July 2023. Covered classes are field technician / contractor / intern / vendor; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region south, from 22 December 2023 onward.\n\nA2 changes the limit to $6,500 for role contractor, beginning 04 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 50918 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 50918: Jonas Tan, role=field technician, region=central. Event date 23 July 2025; request received 06 September 2025; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2678", "family": "intent", "state": "A user sent this message to the support desk:\n\"Want my money back for 70365\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "asks where an existing order is", "4": "wants to cancel a placed order", "5": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-2679", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "books airfare", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2680", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $11,000 for region central, from 09 November 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nMeridian Bank | decision file 27338 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nGoverning document STD-97 was issued Friday 29 December 2023. Covered classes are vendor / employee / regional manager; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role field technician, beginning 17 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 27338: Kenji Novak, role=intern, region=south. Event date 12 December 2026; request received 14 February 2027; claimed amount $11,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2681", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong color sent on 66478 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2682", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias is employed by Cobalt Health.\n- Callum reports directly to Tobias.\n- The headquarters of Cobalt Health is in Nagoya.\n- Nadia reports directly to Mateo.\n- Mateo is employed by Atlas Freight.\n- Mateo reports directly to Callum.\n- Nadia is employed by Atlas Freight.\n- Sofia is employed by Beacon Insurance.\n- Felix reports directly to Sofia.\n- Felix is employed by Pinnacle Software.\n- The headquarters of Beacon Insurance is in Lyon.\n- Yuki reports directly to Bruno.\n- The headquarters of Lattice Analytics is in Turku.\n- The headquarters of Atlas Freight is in Leeds.\n- Omar is employed by Atlas Freight.\n- Callum is employed by Beacon Insurance.\n- Bruno reports directly to Felix.\n- Tobias reports directly to Omar.\n- Omar reports directly to Yuki.\n- The headquarters of Pinnacle Software is in Porto.\n- Yuki is employed by Lattice Analytics.\n- Bruno is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Bergen", "2": "Valencia", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2683", "family": "policy", "state": "Governing document PROC-49 was issued Sunday 21 January 2024. Covered classes are regional manager / vendor / intern / employee / team lead; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region west, from 07 June 2024 onward.\n\nA2 changes the limit to $2,000 for role team lead, beginning 09 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 84152 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 84152: Priya Berg, role=contractor, region=east. Event date 28 November 2024; request received 29 November 2024; claimed amount $2,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2684", "family": "policy", "state": "A manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nVantage Air | decision file 84047 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document POL-92 was issued Tuesday 13 June 2023. Covered classes are intern / vendor / regional manager / team lead / field technician / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role employee, beginning 21 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region west, from 21 October 2023 onward.\n\nCASE 84047: Nadia Silva, role=regional manager, region=north. Event date 06 September 2025; request received 20 October 2025; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2685", "family": "intent", "state": "Incoming support request via email:\n\"Ship order 17243 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "wants a different size/color/variant", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase", "4": "reports an item arrived broken", "5": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-2686", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCobalt Health | decision file 48913 | data export review | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region west, from 19 June 2023 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 11 August 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-97 was issued Tuesday 31 January 2023. Covered classes are vendor / employee / team lead; other roles are outside scope.\n\nCASE 48913: Viktor Berg, role=vendor, region=coastal. Event date 17 October 2024; request received 30 October 2024; claimed amount $9,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2687", "family": "intent", "state": "A user sent this message to the support desk:\n\"I moved — update delivery for 44389\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "reports an item arrived broken", "4": "wants to cancel a placed order", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-2688", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $3,200 for region south, from 18 December 2023 onward.\n\nA2 changes the limit to $2,800 for role field technician, beginning 27 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-18 was issued Saturday 03 June 2023. Covered classes are team lead / vendor / regional manager / employee / contractor; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCedar Retail Group | decision file 75161 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCASE 75161: Tobias Berg, role=intern, region=east. Event date 10 September 2024; request received 10 December 2024; claimed amount $3,549. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2689", "family": "policy", "state": "A2 changes the limit to $4,200 for role contractor, beginning 08 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document PROC-56 was issued Saturday 20 April 2024. Covered classes are regional manager / field technician / intern / team lead / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region central, from 02 January 2025 onward.\n\nBeacon Insurance | decision file 34627 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 34627: Omar Novak, role=employee, region=north. Event date 05 September 2025; request received 04 November 2025; claimed amount $6,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2690", "family": "policy", "state": "Atlas Freight | decision file 21971 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-84 was issued Thursday 27 July 2023. Covered classes are employee / contractor / intern; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region west, from 17 January 2024 onward.\n\nA2 changes the limit to $2,000 for role field technician, beginning 15 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 21971: Bruno Tan, role=regional manager, region=east. Event date 23 August 2025; request received 07 October 2025; claimed amount $2,749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2691", "family": "policy", "state": "A2 changes the limit to $6,500 for role intern, beginning 23 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 95940 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region east, from 07 June 2023 onward.\n\nGoverning document POL-44 was issued Wednesday 11 January 2023. Covered classes are regional manager / field technician / intern / team lead; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCASE 95940: Priya Silva, role=field technician, region=east. Event date 31 January 2024; request received 29 April 2024; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2692", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "cancels a booking", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-2693", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan reports directly to Jonas.\n- Sofia reports directly to Zoya.\n- Priya is employed by Ironwood Manufacturing.\n- Jonas is employed by Pinnacle Software.\n- Stefan is employed by Pinnacle Software.\n- The headquarters of Ironwood Manufacturing is in Cork.\n- The headquarters of Pinnacle Software is in Oslo.\n- Zoya is employed by Pinnacle Software.\n- Hana is employed by Ironwood Manufacturing.\n- Zoya reports directly to Priya.\n- Amara is employed by Ironwood Manufacturing.\n- Hana reports directly to Stefan.\n- Amara reports directly to Sofia.\n- The headquarters of Northwind Systems is in Nagoya.\n- Jonas reports directly to Amara.\n- Viktor is employed by Ironwood Manufacturing.\n- Ravi is employed by Northwind Systems.\n- The headquarters of Summit Energy is in Lyon.\n- The headquarters of Atlas Freight is in Turku.\n- Viktor reports directly to Hana.\n- Priya reports directly to Ravi.\n- Sofia is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Cork", "2": "Turku", "3": "Austin"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2694", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $11,000 for region central, from 03 September 2024 onward.\n\nGoverning document STD-74 was issued Thursday 11 January 2024. Covered classes are contractor / intern / vendor / team lead / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $800 for role employee, beginning 26 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 99930 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 99930: Mateo Tan, role=regional manager, region=east. Event date 12 July 2026; request received 25 July 2026; claimed amount $1,401. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2695", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 96652 | vendor onboarding | consolidated rule pack\n\nGoverning document PROC-56 was issued Sunday 19 February 2023. Covered classes are intern / employee / team lead / field technician; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region west, from 17 January 2024 onward.\n\nA2 changes the limit to $1,300 for role field technician, beginning 21 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 96652: Kenji Silva, role=contractor, region=coastal. Event date 01 October 2025; request received 22 November 2025; claimed amount $1,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2696", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $700 for region east, from 17 October 2024 onward.\n\nA2 changes the limit to $4,200 for role intern, beginning 15 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 92963 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nGoverning document PROC-87 was issued Tuesday 09 April 2024. Covered classes are vendor / regional manager / contractor / intern / team lead; other roles are outside scope.\n\nCASE 92963: Elena Tan, role=regional manager, region=north. Event date 12 April 2027; request received 11 May 2027; claimed amount $699. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2697", "family": "intent", "state": "New travel ticket, customer message:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "changes seat assignment", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2698", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document PROC-65 was issued Tuesday 02 May 2023. Covered classes are vendor / team lead / intern / employee; other roles are outside scope.\n\nSummit Energy | decision file 18158 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role team lead, beginning 08 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region west, from 14 December 2023 onward.\n\nCASE 18158: Mara Tan, role=employee, region=south. Event date 20 May 2025; request received 11 July 2025; claimed amount $15,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2699", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Vantage Air is in Turku.\n- Omar reports directly to Bruno.\n- Dmitri is employed by Lattice Analytics.\n- Priya is employed by Beacon Insurance.\n- The headquarters of Beacon Insurance is in Porto.\n- Aisha is employed by Atlas Freight.\n- Mara is employed by Pinnacle Software.\n- Viktor reports directly to Dmitri.\n- Bruno is employed by Atlas Freight.\n- Viktor is employed by Lattice Analytics.\n- Callum is employed by Pinnacle Software.\n- Aisha reports directly to Viktor.\n- The headquarters of Atlas Freight is in Lyon.\n- The headquarters of Pinnacle Software is in Cork.\n- Callum reports directly to Ravi.\n- Bruno reports directly to Mara.\n- Priya reports directly to Callum.\n- Ravi is employed by Atlas Freight.\n- Dmitri reports directly to Omar.\n- Mara reports directly to Priya.\n- The headquarters of Lattice Analytics is in Turku.\n- Omar is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Ghent", "2": "Cork", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2700", "family": "intent", "state": "New travel ticket, customer message:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "cancels a booking", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2701", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $700 for region west, from 21 March 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role team lead, beginning 22 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-90 was issued Monday 09 October 2023. Covered classes are team lead / intern / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nHelios Logistics | decision file 95361 | relocation assistance | consolidated rule pack\n\nCASE 95361: Dmitri Novak, role=contractor, region=west. Event date 14 May 2025; request received 04 June 2025; claimed amount $9,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2702", "family": "intent", "state": "New support ticket, customer message:\n\"Can i exchange 46075 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase", "4": "wants the delivery address updated", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2703", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-80 was issued Friday 17 November 2023. Covered classes are team lead / employee / vendor / regional manager / intern / field technician; other roles are outside scope.\n\nMeridian Bank | decision file 88587 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region coastal, from 13 June 2024 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role intern, beginning 25 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 88587: Omar Ames, role=field technician, region=coastal. Event date 10 October 2026; request received 07 November 2026; claimed amount $3,699. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2704", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $5,000 for region coastal, from 18 November 2023 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document STD-12 was issued Wednesday 04 January 2023. Covered classes are regional manager / vendor / field technician; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $4,200 for role field technician, beginning 22 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nAtlas Freight | decision file 45545 | service credit | consolidated rule pack\n\nCASE 45545: Yuki Okafor, role=field technician, region=west. Event date 25 November 2024; request received 16 January 2025; claimed amount $5,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2705", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong color sent on 58015 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2706", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region east, from 03 May 2025 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 85881 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $4,200 for role team lead, beginning 15 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-58 was issued Saturday 20 April 2024. Covered classes are employee / vendor / regional manager / intern; other roles are outside scope.\n\nCASE 85881: Leila Tan, role=team lead, region=central. Event date 13 January 2025; request received 05 May 2025; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2707", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nPinnacle Software | decision file 75389 | data export review | consolidated rule pack\n\nGoverning document PROC-70 was issued Friday 09 June 2023. Covered classes are vendor / regional manager / team lead / intern / contractor / field technician; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region east, from 20 March 2024 onward.\n\nA2 changes the limit to $6,500 for role team lead, beginning 26 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 75389: Dmitri Tan, role=contractor, region=north. Event date 25 March 2026; request received 14 June 2026; claimed amount $6,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2708", "family": "policy", "state": "A2 changes the limit to $14,000 for role team lead, beginning 21 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region east, from 13 January 2024 onward.\n\nIronwood Manufacturing | decision file 40839 | vendor onboarding | consolidated rule pack\n\nGoverning document MAN-30 was issued Wednesday 15 February 2023. Covered classes are intern / vendor / employee / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCASE 40839: Yuki Ames, role=employee, region=south. Event date 27 November 2023; request received 03 March 2024; claimed amount $3,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2709", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 78216 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2710", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "asks flight status", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2711", "family": "intent", "state": "New travel ticket, customer message:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "cancels a booking", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-2712", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Pinnacle Software is in Tallinn.\n- Pablo reports directly to Callum.\n- The headquarters of Lattice Analytics is in Oslo.\n- Tessa reports directly to Dmitri.\n- Tobias is employed by Cobalt Health.\n- Stefan is employed by Lattice Analytics.\n- Tobias reports directly to Felix.\n- The headquarters of Meridian Bank is in Oslo.\n- Tessa is employed by Lattice Analytics.\n- Zoya is employed by Cobalt Health.\n- Amara reports directly to Pablo.\n- Zoya reports directly to Tobias.\n- Felix is employed by Meridian Bank.\n- Stefan reports directly to Zoya.\n- The headquarters of Cobalt Health is in Bergen.\n- Pablo is employed by Helios Logistics.\n- Dmitri is employed by Meridian Bank.\n- Amara is employed by Cobalt Health.\n- Dmitri reports directly to Amara.\n- Callum reports directly to Stefan.\n- The headquarters of Helios Logistics is in Ghent.\n- Callum is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Oslo", "2": "Bergen", "3": "Leeds"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2713", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $3,200 for region central, from 17 December 2023 onward.\n\nMeridian Bank | decision file 61733 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-14 was issued Friday 10 February 2023. Covered classes are contractor / vendor / regional manager / employee / team lead; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 13 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 61733: Viktor Tan, role=vendor, region=north. Event date 09 January 2026; request received 17 March 2026; claimed amount $901. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2714", "family": "intent", "state": "A user sent this message to the support desk:\n\"Refund order 40114, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "wants the delivery address updated", "4": "asks for money back on a purchase", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2715", "family": "policy", "state": "A manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nLattice Analytics | decision file 44199 | vendor onboarding | consolidated rule pack\n\nGoverning document MAN-38 was issued Thursday 01 June 2023. Covered classes are contractor / regional manager / field technician / team lead; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region central, from 30 October 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role contractor, beginning 18 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 44199: Lucia Tan, role=team lead, region=west. Event date 29 March 2025; request received 11 June 2025; claimed amount $801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2716", "family": "multihop", "state": "Corporate registry excerpt:\n- Priya reports directly to Ravi.\n- Tessa reports directly to Bruno.\n- The headquarters of Northwind Systems is in Tallinn.\n- Zoya reports directly to Felix.\n- Stefan reports directly to Zoya.\n- Leila reports directly to Amara.\n- Felix reports directly to Leila.\n- Leila is employed by Beacon Insurance.\n- Bruno is employed by Beacon Insurance.\n- Ravi reports directly to Stefan.\n- Zoya is employed by Beacon Insurance.\n- Priya is employed by Northwind Systems.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Amara is employed by Pinnacle Software.\n- The headquarters of Cedar Retail Group is in Tallinn.\n- The headquarters of Lattice Analytics is in Bergen.\n- Ravi is employed by Beacon Insurance.\n- Stefan is employed by Northwind Systems.\n- Felix is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Nagoya.\n- Bruno reports directly to Priya.\n- Tessa is employed by Cedar Retail Group.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Tallinn", "2": "Lyon", "3": "Turku"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2717", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region coastal, from 12 August 2024 onward.\n\nGoverning document STD-63 was issued Thursday 15 February 2024. Covered classes are team lead / contractor / vendor / field technician; other roles are outside scope.\n\nCobalt Health | decision file 72574 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $1,300 for role team lead, beginning 16 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 72574: Kenji Novak, role=employee, region=coastal. Event date 12 November 2025; request received 06 December 2025; claimed amount $1,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2718", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila reports directly to Callum.\n- Felix is employed by Helios Logistics.\n- Felix reports directly to Lucia.\n- The headquarters of Atlas Freight is in Bergen.\n- Callum reports directly to Viktor.\n- Nadia reports directly to Mei.\n- Leila is employed by Meridian Bank.\n- Stefan is employed by Helios Logistics.\n- Viktor reports directly to Tessa.\n- Nadia is employed by Atlas Freight.\n- Viktor is employed by Atlas Freight.\n- Lucia is employed by Helios Logistics.\n- Tessa is employed by Helios Logistics.\n- The headquarters of Cobalt Health is in Porto.\n- The headquarters of Meridian Bank is in Turku.\n- Mei is employed by Atlas Freight.\n- Callum is employed by Vantage Air.\n- The headquarters of Helios Logistics is in Lyon.\n- The headquarters of Vantage Air is in Turku.\n- Mei reports directly to Leila.\n- Stefan reports directly to Nadia.\n- Tessa reports directly to Felix.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Turku", "2": "Cork", "3": "Tallinn"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2719", "family": "intent", "state": "A user sent this message to the travel desk:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "asks flight status", "3": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2720", "family": "intent", "state": "Incoming support request via email:\n\"Status on my shipment 70349 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "wants the delivery address updated", "4": "asks for money back on a purchase", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2721", "family": "policy", "state": "A2 changes the limit to $4,200 for role field technician, beginning 08 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document POL-70 was issued Thursday 07 September 2023. Covered classes are intern / regional manager / contractor; other roles are outside scope.\n\nCobalt Health | decision file 38733 | data export review | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region coastal, from 08 June 2024 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 38733: Felix Novak, role=regional manager, region=coastal. Event date 09 January 2025; request received 23 January 2025; claimed amount $4,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2722", "family": "multihop", "state": "Corporate registry excerpt:\n- Dmitri reports directly to Zoya.\n- Jonas is employed by Vantage Air.\n- Mei is employed by Cedar Retail Group.\n- The headquarters of Vantage Air is in Cork.\n- Zoya reports directly to Jonas.\n- Sofia reports directly to Mei.\n- Stefan is employed by Cedar Retail Group.\n- Lucia is employed by Beacon Insurance.\n- Hana reports directly to Sofia.\n- Zoya is employed by Beacon Insurance.\n- Lucia reports directly to Dmitri.\n- The headquarters of Beacon Insurance is in Valencia.\n- Jonas reports directly to Tessa.\n- Mei reports directly to Lucia.\n- Dmitri is employed by Beacon Insurance.\n- The headquarters of Lattice Analytics is in Porto.\n- Tessa reports directly to Stefan.\n- The headquarters of Summit Energy is in Leeds.\n- The headquarters of Cedar Retail Group is in Porto.\n- Hana is employed by Vantage Air.\n- Tessa is employed by Cedar Retail Group.\n- Sofia is employed by Vantage Air.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Valencia", "2": "Bergen", "3": "Porto"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2723", "family": "intent", "state": "Incoming travel request via email:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "books airfare", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2724", "family": "policy", "state": "A2 changes the limit to $800 for role vendor, beginning 20 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document STD-62 was issued Sunday 23 July 2023. Covered classes are employee / contractor / intern; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 38731 | data export review | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region north, from 24 October 2023 onward.\n\nCASE 38731: Mei Silva, role=team lead, region=central. Event date 08 May 2024; request received 22 May 2024; claimed amount $2,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2725", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "reports lost baggage", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-2726", "family": "multihop", "state": "Corporate registry excerpt:\n- Mateo is employed by Atlas Freight.\n- Callum reports directly to Pablo.\n- Mei is employed by Beacon Insurance.\n- Hana is employed by Pinnacle Software.\n- Nadia is employed by Northwind Systems.\n- Ingrid is employed by Beacon Insurance.\n- The headquarters of Helios Logistics is in Lyon.\n- Tessa reports directly to Ingrid.\n- Mateo reports directly to Nadia.\n- The headquarters of Pinnacle Software is in Austin.\n- Nadia reports directly to Hana.\n- Tessa is employed by Northwind Systems.\n- The headquarters of Beacon Insurance is in Leeds.\n- Callum is employed by Pinnacle Software.\n- The headquarters of Northwind Systems is in Cork.\n- Felix is employed by Beacon Insurance.\n- Mei reports directly to Tessa.\n- Hana reports directly to Callum.\n- The headquarters of Atlas Freight is in Bergen.\n- Pablo is employed by Northwind Systems.\n- Ingrid reports directly to Mateo.\n- Pablo reports directly to Felix.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Turku", "2": "Austin", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2727", "family": "intent", "state": "Incoming travel request via email:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "changes seat assignment", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-2728", "family": "multihop", "state": "Corporate registry excerpt:\n- Priya is employed by Meridian Bank.\n- Kenji is employed by Vantage Air.\n- Aisha is employed by Vantage Air.\n- The headquarters of Atlas Freight is in Cork.\n- The headquarters of Vantage Air is in Bergen.\n- Aisha reports directly to Bruno.\n- Callum reports directly to Aisha.\n- Callum is employed by Vantage Air.\n- The headquarters of Meridian Bank is in Cork.\n- Bruno is employed by Atlas Freight.\n- Stefan reports directly to Priya.\n- Mateo reports directly to Felix.\n- Felix reports directly to Callum.\n- Stefan is employed by Northwind Systems.\n- Felix is employed by Northwind Systems.\n- The headquarters of Beacon Insurance is in Bergen.\n- Mateo is employed by Northwind Systems.\n- Bruno reports directly to Kenji.\n- Mara is employed by Meridian Bank.\n- Priya reports directly to Mateo.\n- The headquarters of Northwind Systems is in Nagoya.\n- Mara reports directly to Stefan.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mateo's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Bergen", "2": "Turku", "3": "Porto"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2729", "family": "policy", "state": "Governing document PROC-14 was issued Wednesday 01 March 2023. Covered classes are regional manager / team lead / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role regional manager, beginning 23 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region west, from 18 March 2024 onward.\n\nHelios Logistics | decision file 81805 | service credit | consolidated rule pack\n\nCASE 81805: Leila Novak, role=vendor, region=central. Event date 13 October 2025; request received 19 November 2025; claimed amount $799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2730", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Beacon Insurance is in Ghent.\n- The headquarters of Helios Logistics is in Leeds.\n- Hana is employed by Pinnacle Software.\n- Tobias reports directly to Hana.\n- Elena reports directly to Amara.\n- Elena is employed by Pinnacle Software.\n- The headquarters of Atlas Freight is in Nagoya.\n- Leila is employed by Summit Energy.\n- Tobias is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Leeds.\n- Felix reports directly to Mei.\n- The headquarters of Summit Energy is in Oslo.\n- Amara reports directly to Priya.\n- Mei is employed by Helios Logistics.\n- Leila reports directly to Aisha.\n- Aisha reports directly to Elena.\n- Mei reports directly to Tobias.\n- Priya is employed by Helios Logistics.\n- Aisha is employed by Pinnacle Software.\n- Amara is employed by Pinnacle Software.\n- Felix is employed by Atlas Freight.\n- Priya reports directly to Felix.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Tallinn", "2": "Turku", "3": "Austin"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2731", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor is employed by Cedar Retail Group.\n- Yuki reports directly to Amara.\n- Priya is employed by Meridian Bank.\n- Amara is employed by Beacon Insurance.\n- Amara reports directly to Ingrid.\n- Ravi reports directly to Yuki.\n- Ravi is employed by Vantage Air.\n- Viktor reports directly to Ravi.\n- The headquarters of Vantage Air is in Ghent.\n- Yuki is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Turku.\n- Ingrid reports directly to Tessa.\n- Tobias is employed by Meridian Bank.\n- The headquarters of Beacon Insurance is in Tallinn.\n- The headquarters of Meridian Bank is in Leeds.\n- Tobias reports directly to Priya.\n- Tessa is employed by Meridian Bank.\n- Pablo reports directly to Viktor.\n- Pablo is employed by Meridian Bank.\n- Ingrid is employed by Vantage Air.\n- Priya reports directly to Pablo.\n- The headquarters of Lattice Analytics is in Turku.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Tallinn", "2": "Lyon", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2732", "family": "intent", "state": "Incoming support request via email:\n\"Tracking for 42211 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants a different size/color/variant", "2": "wants to cancel a placed order", "3": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2733", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nSummit Energy | decision file 72458 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region west, from 23 January 2024 onward.\n\nGoverning document POL-64 was issued Saturday 09 September 2023. Covered classes are intern / team lead / contractor / vendor / employee / field technician; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role field technician, beginning 20 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 72458: Aisha Ames, role=regional manager, region=coastal. Event date 07 May 2026; request received 13 July 2026; claimed amount $7,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2734", "family": "intent", "state": "Incoming support request via email:\n\"21917 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "wants to cancel a placed order", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2735", "family": "policy", "state": "Meridian Bank | decision file 96877 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $2,000 for role intern, beginning 12 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region south, from 05 April 2024 onward.\n\nGoverning document MAN-10 was issued Thursday 28 December 2023. Covered classes are contractor / vendor / intern / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 96877: Dmitri Okafor, role=contractor, region=coastal. Event date 19 October 2025; request received 18 December 2025; claimed amount $2,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2736", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document POL-13 was issued Thursday 05 January 2023. Covered classes are field technician / employee / team lead / intern / vendor / contractor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role field technician, beginning 09 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region south, from 01 July 2023 onward.\n\nLattice Analytics | decision file 69652 | service credit | consolidated rule pack\n\nCASE 69652: Stefan Silva, role=team lead, region=east. Event date 11 November 2025; request received 25 November 2025; claimed amount $2,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2737", "family": "policy", "state": "Governing document POL-61 was issued Sunday 31 March 2024. Covered classes are team lead / intern / field technician / employee / vendor; other roles are outside scope.\n\nCedar Retail Group | decision file 84186 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $1,300 for role field technician, beginning 26 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region central, from 08 April 2025 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 84186: Viktor Novak, role=team lead, region=central. Event date 26 July 2025; request received 15 August 2025; claimed amount $3,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2738", "family": "policy", "state": "Governing document POL-98 was issued Wednesday 07 June 2023. Covered classes are employee / regional manager / vendor / intern / contractor / field technician; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role regional manager, beginning 17 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 38209 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region coastal, from 14 October 2023 onward.\n\nCASE 38209: Leila Okafor, role=contractor, region=coastal. Event date 01 August 2024; request received 29 August 2024; claimed amount $2,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2739", "family": "policy", "state": "A2 changes the limit to $9,500 for role contractor, beginning 23 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 92463 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region coastal, from 24 February 2025 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document MAN-97 was issued Thursday 04 April 2024. Covered classes are vendor / intern / regional manager; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 92463: Lucia Tan, role=contractor, region=west. Event date 10 December 2026; request received 08 January 2027; claimed amount $9,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2740", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region west, from 05 June 2024 onward.\n\nLattice Analytics | decision file 76403 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-61 was issued Saturday 02 March 2024. Covered classes are regional manager / intern / team lead / employee / field technician; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $14,000 for role team lead, beginning 02 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 76403: Elena Silva, role=team lead, region=north. Event date 07 May 2026; request received 20 June 2026; claimed amount $11,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2741", "family": "policy", "state": "Northwind Systems | decision file 96236 | relocation assistance | consolidated rule pack\n\nGoverning document STD-36 was issued Friday 29 March 2024. Covered classes are regional manager / team lead / employee / vendor / intern; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role team lead, beginning 06 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region coastal, from 12 July 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 96236: Yuki Berg, role=employee, region=east. Event date 31 December 2025; request received 12 February 2026; claimed amount $3,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2742", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region west, from 29 June 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document MAN-54 was issued Thursday 22 June 2023. Covered classes are regional manager / contractor / field technician / vendor / employee; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role contractor, beginning 30 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 22088 | service credit | consolidated rule pack\n\nCASE 22088: Sofia Okafor, role=vendor, region=north. Event date 09 September 2024; request received 24 October 2024; claimed amount $1,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2743", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document POL-30 was issued Saturday 14 October 2023. Covered classes are intern / vendor / employee; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 17 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region west, from 05 August 2024 onward.\n\nSummit Energy | decision file 92380 | service credit | consolidated rule pack\n\nCASE 92380: Bruno Berg, role=regional manager, region=coastal. Event date 16 May 2025; request received 18 June 2025; claimed amount $600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2744", "family": "policy", "state": "Atlas Freight | decision file 32072 | data export review | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document PROC-77 was issued Monday 06 November 2023. Covered classes are regional manager / vendor / intern; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role team lead, beginning 07 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region coastal, from 04 July 2024 onward.\n\nCASE 32072: Mateo Okafor, role=contractor, region=central. Event date 21 April 2025; request received 20 May 2025; claimed amount $4,149. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2745", "family": "intent", "state": "A user sent this message to the support desk:\n\"Can i exchange 1168 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2746", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cedar Retail Group is in Valencia.\n- Stefan reports directly to Amara.\n- Omar reports directly to Sofia.\n- Priya is employed by Pinnacle Software.\n- Amara reports directly to Ingrid.\n- The headquarters of Meridian Bank is in Turku.\n- The headquarters of Cobalt Health is in Leeds.\n- Ingrid reports directly to Lucia.\n- Amara is employed by Pinnacle Software.\n- Omar is employed by Cobalt Health.\n- Ingrid is employed by Summit Energy.\n- Sofia reports directly to Stefan.\n- Lucia is employed by Cobalt Health.\n- Lucia reports directly to Elena.\n- Priya reports directly to Omar.\n- Mei is employed by Summit Energy.\n- Stefan is employed by Summit Energy.\n- The headquarters of Summit Energy is in Nagoya.\n- Mei reports directly to Priya.\n- Elena is employed by Pinnacle Software.\n- Sofia is employed by Cobalt Health.\n- The headquarters of Pinnacle Software is in Austin.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Ghent", "2": "Oslo", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2747", "family": "policy", "state": "Helios Logistics | decision file 26474 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region north, from 10 October 2024 onward.\n\nA2 changes the limit to $2,000 for role intern, beginning 20 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-90 was issued Sunday 12 November 2023. Covered classes are team lead / field technician / vendor / regional manager / contractor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 26474: Kenji Tan, role=contractor, region=north. Event date 02 September 2024; request received 02 October 2024; claimed amount $6,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2748", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $2,000 for role intern, beginning 11 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 12785 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region coastal, from 27 September 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-87 was issued Thursday 19 October 2023. Covered classes are regional manager / intern / field technician / contractor / team lead / employee; other roles are outside scope.\n\nCASE 12785: Priya Tan, role=vendor, region=coastal. Event date 05 February 2025; request received 05 March 2025; claimed amount $3,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2749", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "cancels a booking", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2750", "family": "policy", "state": "Governing document POL-46 was issued Sunday 12 February 2023. Covered classes are regional manager / contractor / vendor; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region east, from 26 June 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $2,000 for role employee, beginning 14 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 60624 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 60624: Mei Novak, role=field technician, region=east. Event date 16 April 2024; request received 10 May 2024; claimed amount $1,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2751", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "asks flight status", "3": "reports lost baggage", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2752", "family": "intent", "state": "Incoming travel request via email:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "asks flight status", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2753", "family": "policy", "state": "A2 changes the limit to $1,300 for role contractor, beginning 19 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-63 was issued Tuesday 28 February 2023. Covered classes are employee / contractor / team lead; other roles are outside scope.\n\nAtlas Freight | decision file 46623 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $1,100 for region west, from 06 August 2023 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 46623: Callum Ames, role=field technician, region=south. Event date 21 March 2026; request received 21 May 2026; claimed amount $1,251. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2754", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $700 for region central, from 21 December 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCobalt Health | decision file 74195 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document MAN-34 was issued Tuesday 30 April 2024. Covered classes are vendor / intern / regional manager / team lead / employee; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 30 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 74195: Amara Ames, role=vendor, region=east. Event date 24 September 2026; request received 16 November 2026; claimed amount $1,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2755", "family": "policy", "state": "Lattice Analytics | decision file 98831 | vendor onboarding | consolidated rule pack\n\nGoverning document STD-67 was issued Tuesday 21 February 2023. Covered classes are employee / team lead / field technician / vendor / regional manager / intern; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region west, from 23 February 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role employee, beginning 11 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 98831: Viktor Silva, role=regional manager, region=west. Event date 17 October 2023; request received 30 January 2024; claimed amount $4,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2756", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Oslo.\n- Nadia is employed by Summit Energy.\n- The headquarters of Summit Energy is in Valencia.\n- Kenji reports directly to Aisha.\n- Viktor is employed by Vantage Air.\n- Omar is employed by Lattice Analytics.\n- Priya reports directly to Kenji.\n- Priya is employed by Summit Energy.\n- The headquarters of Helios Logistics is in Ghent.\n- Elena reports directly to Nadia.\n- Lucia is employed by Pinnacle Software.\n- The headquarters of Vantage Air is in Nagoya.\n- Mara is employed by Pinnacle Software.\n- Mara reports directly to Elena.\n- Elena is employed by Helios Logistics.\n- The headquarters of Pinnacle Software is in Ghent.\n- Nadia reports directly to Lucia.\n- Omar reports directly to Viktor.\n- Lucia reports directly to Omar.\n- Aisha is employed by Helios Logistics.\n- Aisha reports directly to Mara.\n- Kenji is employed by Vantage Air.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Tallinn", "2": "Ghent", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2757", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 17354 | service credit | consolidated rule pack\n\nGoverning document POL-28 was issued Monday 30 January 2023. Covered classes are contractor / regional manager / vendor / team lead / employee / intern; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region south, from 27 February 2024 onward.\n\nA2 changes the limit to $9,500 for role intern, beginning 19 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 17354: Kenji Tan, role=regional manager, region=south. Event date 23 September 2023; request received 30 October 2023; claimed amount $9,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2758", "family": "policy", "state": "Ironwood Manufacturing | decision file 36172 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,000 for role employee, beginning 22 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region south, from 07 October 2023 onward.\n\nGoverning document PROC-69 was issued Monday 12 June 2023. Covered classes are contractor / employee / vendor; other roles are outside scope.\n\nCASE 36172: Priya Silva, role=team lead, region=north. Event date 11 March 2026; request received 16 May 2026; claimed amount $2,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2759", "family": "intent", "state": "Incoming support request via email:\n\"Please cancel order 55617 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2760", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $3,200 for region east, from 05 August 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document PROC-84 was issued Monday 13 November 2023. Covered classes are field technician / intern / employee / vendor / regional manager / team lead; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role employee, beginning 17 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 11363 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 11363: Kenji Tan, role=contractor, region=south. Event date 16 January 2027; request received 04 February 2027; claimed amount $4,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2761", "family": "policy", "state": "A manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCobalt Health | decision file 44611 | service credit | consolidated rule pack\n\nA2 changes the limit to $2,000 for role team lead, beginning 22 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-70 was issued Tuesday 16 May 2023. Covered classes are team lead / employee / regional manager; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region east, from 26 April 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 44611: Omar Novak, role=employee, region=north. Event date 22 November 2025; request received 13 January 2026; claimed amount $2,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2762", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "asks flight status", "3": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2763", "family": "intent", "state": "New support ticket, customer message:\n\"5732 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "asks where an existing order is", "4": "wants to cancel a placed order", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2764", "family": "multihop", "state": "Corporate registry excerpt:\n- Aisha is employed by Helios Logistics.\n- Viktor is employed by Cobalt Health.\n- Bruno reports directly to Aisha.\n- Hana reports directly to Nadia.\n- The headquarters of Helios Logistics is in Porto.\n- Nadia reports directly to Bruno.\n- The headquarters of Northwind Systems is in Cork.\n- Priya is employed by Helios Logistics.\n- Yuki is employed by Pinnacle Software.\n- Hana is employed by Northwind Systems.\n- Bruno is employed by Helios Logistics.\n- Leila reports directly to Hana.\n- The headquarters of Pinnacle Software is in Bergen.\n- Aisha reports directly to Zoya.\n- The headquarters of Summit Energy is in Bergen.\n- Nadia is employed by Northwind Systems.\n- Viktor reports directly to Leila.\n- Yuki reports directly to Viktor.\n- Leila is employed by Summit Energy.\n- Zoya is employed by Summit Energy.\n- The headquarters of Cobalt Health is in Valencia.\n- Priya reports directly to Yuki.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Cork", "2": "Porto", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2765", "family": "intent", "state": "Incoming travel request via email:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "changes seat assignment", "3": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2766", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-81 was issued Sunday 17 December 2023. Covered classes are field technician / regional manager / vendor; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region west, from 22 August 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nHelios Logistics | decision file 63470 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $14,000 for role intern, beginning 13 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nCASE 63470: Jonas Silva, role=contractor, region=central. Event date 03 August 2025; request received 01 October 2025; claimed amount $14,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2767", "family": "intent", "state": "New support ticket, customer message:\n\"Where is order 41760\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "wants the delivery address updated", "4": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2768", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor is employed by Vantage Air.\n- Ravi is employed by Pinnacle Software.\n- Kenji is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Austin.\n- Omar is employed by Pinnacle Software.\n- Viktor reports directly to Felix.\n- Stefan reports directly to Mara.\n- The headquarters of Helios Logistics is in Porto.\n- Felix is employed by Northwind Systems.\n- Kenji reports directly to Viktor.\n- Ravi reports directly to Kenji.\n- Tobias is employed by Vantage Air.\n- Dmitri is employed by Pinnacle Software.\n- The headquarters of Northwind Systems is in Bergen.\n- Mara reports directly to Tobias.\n- Stefan is employed by Vantage Air.\n- The headquarters of Meridian Bank is in Ghent.\n- Tobias reports directly to Ravi.\n- Mara is employed by Northwind Systems.\n- Omar reports directly to Stefan.\n- Dmitri reports directly to Omar.\n- The headquarters of Vantage Air is in Tallinn.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Turku", "2": "Tallinn", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2769", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region west, from 02 June 2024 onward.\n\nVantage Air | decision file 83184 | service credit | consolidated rule pack\n\nA2 changes the limit to $9,500 for role team lead, beginning 26 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document PROC-89 was issued Tuesday 06 June 2023. Covered classes are contractor / regional manager / vendor / team lead / intern / field technician; other roles are outside scope.\n\nCASE 83184: Yuki Tan, role=vendor, region=west. Event date 29 June 2025; request received 20 August 2025; claimed amount $10,251. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2770", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region west, from 18 March 2024 onward.\n\nGoverning document PROC-43 was issued Sunday 08 October 2023. Covered classes are intern / vendor / team lead / contractor; other roles are outside scope.\n\nIronwood Manufacturing | decision file 85744 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role contractor, beginning 06 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 85744: Kenji Tan, role=vendor, region=south. Event date 20 September 2025; request received 01 November 2025; claimed amount $899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2771", "family": "intent", "state": "Incoming travel request via email:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-2772", "family": "intent", "state": "A user sent this message to the support desk:\n\"Cancel my order 16006, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2773", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 24263 | service credit | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region north, from 17 April 2023 onward.\n\nA2 changes the limit to $2,800 for role field technician, beginning 12 June 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-93 was issued Wednesday 04 January 2023. Covered classes are employee / vendor / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 24263: Omar Ames, role=team lead, region=east. Event date 04 April 2024; request received 25 April 2024; claimed amount $2,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2774", "family": "intent", "state": "A user sent this message to the support desk:\n\"Where is order 59841\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "wants the delivery address updated", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-2775", "family": "policy", "state": "A2 changes the limit to $2,800 for role intern, beginning 02 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 59894 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-66 was issued Saturday 16 March 2024. Covered classes are vendor / regional manager / intern; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region west, from 02 August 2024 onward.\n\nCASE 59894: Felix Ames, role=vendor, region=coastal. Event date 09 March 2027; request received 19 March 2027; claimed amount $7,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2776", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $11,000 for region central, from 13 March 2024 onward.\n\nIronwood Manufacturing | decision file 58168 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nGoverning document MAN-83 was issued Saturday 06 May 2023. Covered classes are field technician / employee / vendor / team lead / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role vendor, beginning 03 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 58168: Ravi Tan, role=field technician, region=central. Event date 18 September 2024; request received 18 October 2024; claimed amount $1,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2777", "family": "policy", "state": "Governing document STD-34 was issued Wednesday 08 March 2023. Covered classes are team lead / contractor / regional manager / vendor / employee / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region south, from 18 October 2023 onward.\n\nLattice Analytics | decision file 71645 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $4,200 for role contractor, beginning 11 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 71645: Priya Berg, role=field technician, region=west. Event date 31 December 2025; request received 11 January 2026; claimed amount $5,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2778", "family": "multihop", "state": "Corporate registry excerpt:\n- Dmitri reports directly to Zoya.\n- The headquarters of Helios Logistics is in Porto.\n- Elena is employed by Helios Logistics.\n- Pablo reports directly to Omar.\n- Sofia is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Oslo.\n- Omar reports directly to Priya.\n- Dmitri is employed by Northwind Systems.\n- Zoya is employed by Meridian Bank.\n- The headquarters of Pinnacle Software is in Turku.\n- Kenji reports directly to Dmitri.\n- Omar is employed by Pinnacle Software.\n- The headquarters of Northwind Systems is in Porto.\n- Elena reports directly to Sofia.\n- Priya is employed by Northwind Systems.\n- Callum reports directly to Kenji.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Pablo is employed by Helios Logistics.\n- Zoya reports directly to Elena.\n- Callum is employed by Northwind Systems.\n- Kenji is employed by Northwind Systems.\n- Sofia reports directly to Pablo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Porto", "2": "Ghent", "3": "Lyon"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2779", "family": "intent", "state": "Incoming support request via email:\n\"Order 23345 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2780", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "asks flight status", "3": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2781", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region east, from 25 May 2024 onward.\n\nSummit Energy | decision file 54157 | data export review | consolidated rule pack\n\nA2 changes the limit to $14,000 for role intern, beginning 26 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-71 was issued Tuesday 05 September 2023. Covered classes are intern / vendor / team lead / regional manager; other roles are outside scope.\n\nCASE 54157: Bruno Ames, role=employee, region=coastal. Event date 05 October 2024; request received 18 October 2024; claimed amount $14,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2782", "family": "multihop", "state": "Corporate registry excerpt:\n- Priya is employed by Northwind Systems.\n- Ingrid is employed by Beacon Insurance.\n- Dmitri reports directly to Sofia.\n- Sofia reports directly to Mei.\n- Tessa reports directly to Aisha.\n- The headquarters of Northwind Systems is in Porto.\n- The headquarters of Beacon Insurance is in Leeds.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Mei is employed by Cedar Retail Group.\n- Elena reports directly to Tobias.\n- Tobias reports directly to Dmitri.\n- Aisha reports directly to Elena.\n- Dmitri is employed by Beacon Insurance.\n- Tobias is employed by Northwind Systems.\n- Aisha is employed by Northwind Systems.\n- Sofia is employed by Beacon Insurance.\n- Elena is employed by Northwind Systems.\n- The headquarters of Atlas Freight is in Austin.\n- Ingrid reports directly to Priya.\n- Mei reports directly to Ingrid.\n- The headquarters of Cedar Retail Group is in Nagoya.\n- Tessa is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Leeds", "2": "Oslo", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2783", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $7,500 for region south, from 24 December 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document STD-21 was issued Sunday 25 February 2024. Covered classes are intern / field technician / contractor / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 84309 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $2,800 for role employee, beginning 07 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 84309: Mateo Okafor, role=field technician, region=west. Event date 16 May 2025; request received 21 August 2025; claimed amount $7,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2784", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Beacon Insurance is in Leeds.\n- Omar reports directly to Aisha.\n- Felix is employed by Cobalt Health.\n- Mara is employed by Vantage Air.\n- Stefan reports directly to Bruno.\n- Aisha reports directly to Felix.\n- Felix reports directly to Stefan.\n- Viktor reports directly to Callum.\n- Callum is employed by Ironwood Manufacturing.\n- The headquarters of Vantage Air is in Ghent.\n- Omar is employed by Beacon Insurance.\n- Bruno reports directly to Mara.\n- Mara reports directly to Leila.\n- Stefan is employed by Beacon Insurance.\n- The headquarters of Northwind Systems is in Austin.\n- The headquarters of Cobalt Health is in Bergen.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Viktor is employed by Northwind Systems.\n- Leila is employed by Cobalt Health.\n- Leila reports directly to Viktor.\n- Aisha is employed by Northwind Systems.\n- Bruno is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Leeds", "2": "Lyon", "3": "Oslo"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2785", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCedar Retail Group | decision file 30247 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $9,500 for role contractor, beginning 01 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region west, from 25 October 2024 onward.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-22 was issued Saturday 13 January 2024. Covered classes are team lead / field technician / employee; other roles are outside scope.\n\nCASE 30247: Mateo Silva, role=field technician, region=east. Event date 03 November 2026; request received 01 February 2027; claimed amount $1,100. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2786", "family": "policy", "state": "Governing document PROC-63 was issued Monday 22 May 2023. Covered classes are contractor / vendor / intern / team lead; other roles are outside scope.\n\nAtlas Freight | decision file 12772 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region west, from 18 May 2024 onward.\n\nA2 changes the limit to $6,500 for role intern, beginning 04 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 12772: Nadia Novak, role=employee, region=east. Event date 30 July 2026; request received 21 August 2026; claimed amount $601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2787", "family": "policy", "state": "Ironwood Manufacturing | decision file 45417 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region west, from 28 November 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $14,000 for role intern, beginning 30 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-59 was issued Sunday 21 January 2024. Covered classes are regional manager / intern / team lead / vendor / employee / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 45417: Sofia Okafor, role=contractor, region=north. Event date 19 March 2027; request received 24 April 2027; claimed amount $14,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2788", "family": "intent", "state": "Incoming support request via email:\n\"Wrong color sent on 48053 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "wants a different size/color/variant", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2789", "family": "policy", "state": "A2 changes the limit to $2,800 for role field technician, beginning 22 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 32431 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document PROC-15 was issued Monday 31 July 2023. Covered classes are contractor / regional manager / vendor / team lead / employee; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region north, from 07 January 2024 onward.\n\nCASE 32431: Mateo Ames, role=intern, region=south. Event date 07 June 2026; request received 12 July 2026; claimed amount $5,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2790", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region coastal, from 21 July 2024 onward.\n\nGoverning document STD-63 was issued Thursday 23 November 2023. Covered classes are team lead / field technician / regional manager / employee / contractor / vendor; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 36533 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $4,200 for role regional manager, beginning 31 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 36533: Aisha Okafor, role=vendor, region=central. Event date 26 June 2026; request received 07 August 2026; claimed amount $6,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2791", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "reports lost baggage", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2792", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $9,500 for role intern, beginning 18 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 52508 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region west, from 03 October 2024 onward.\n\nGoverning document POL-30 was issued Thursday 18 January 2024. Covered classes are contractor / vendor / field technician; other roles are outside scope.\n\nCASE 52508: Aisha Berg, role=vendor, region=east. Event date 01 March 2027; request received 13 April 2027; claimed amount $9,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2793", "family": "policy", "state": "Helios Logistics | decision file 88719 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region central, from 17 December 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-46 was issued Thursday 21 December 2023. Covered classes are vendor / contractor / intern; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role contractor, beginning 06 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 88719: Amara Okafor, role=field technician, region=west. Event date 28 February 2027; request received 01 April 2027; claimed amount $4,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2794", "family": "policy", "state": "Governing document MAN-78 was issued Tuesday 11 April 2023. Covered classes are contractor / regional manager / vendor; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role contractor, beginning 08 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region south, from 18 February 2024 onward.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 75364 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 75364: Bruno Okafor, role=field technician, region=coastal. Event date 12 April 2025; request received 10 June 2025; claimed amount $1,100. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2795", "family": "policy", "state": "A2 changes the limit to $9,500 for role team lead, beginning 05 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region west, from 22 February 2024 onward.\n\nSummit Energy | decision file 60436 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-15 was issued Thursday 09 March 2023. Covered classes are regional manager / field technician / vendor / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCASE 60436: Kenji Berg, role=regional manager, region=east. Event date 29 March 2024; request received 19 April 2024; claimed amount $9,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2796", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-46 was issued Thursday 16 November 2023. Covered classes are team lead / regional manager / employee; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role vendor, beginning 06 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region coastal, from 13 September 2024 onward.\n\nIronwood Manufacturing | decision file 81748 | equipment warranty | consolidated rule pack\n\nCASE 81748: Amara Berg, role=field technician, region=west. Event date 14 February 2025; request received 08 March 2025; claimed amount $1,549. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2797", "family": "policy", "state": "Governing document POL-15 was issued Thursday 08 June 2023. Covered classes are intern / field technician / regional manager / contractor / vendor; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region coastal, from 22 September 2023 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $2,000 for role team lead, beginning 09 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nBeacon Insurance | decision file 18977 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 18977: Omar Novak, role=vendor, region=central. Event date 01 March 2026; request received 06 June 2026; claimed amount $2,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2798", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document PROC-99 was issued Thursday 08 February 2024. Covered classes are contractor / vendor / regional manager / intern; other roles are outside scope.\n\nPinnacle Software | decision file 58142 | data export review | consolidated rule pack\n\nA2 changes the limit to $2,800 for role regional manager, beginning 15 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region south, from 19 May 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 58142: Mara Tan, role=contractor, region=south. Event date 21 January 2027; request received 18 February 2027; claimed amount $6,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2799", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $11,000 for region north, from 08 March 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nVantage Air | decision file 94098 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document PROC-41 was issued Thursday 27 July 2023. Covered classes are team lead / contractor / field technician / vendor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role team lead, beginning 23 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 94098: Priya Silva, role=team lead, region=central. Event date 10 June 2026; request received 28 June 2026; claimed amount $6,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2800", "family": "policy", "state": "Northwind Systems | decision file 42956 | service credit | consolidated rule pack\n\nA2 changes the limit to $14,000 for role contractor, beginning 11 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region central, from 05 June 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document POL-88 was issued Saturday 09 September 2023. Covered classes are intern / vendor / contractor / field technician; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 42956: Priya Berg, role=team lead, region=central. Event date 13 July 2025; request received 25 September 2025; claimed amount $14,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2801", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $2,000 for role employee, beginning 21 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region east, from 27 December 2024 onward.\n\nGoverning document PROC-74 was issued Tuesday 16 January 2024. Covered classes are employee / regional manager / intern / field technician; other roles are outside scope.\n\nPinnacle Software | decision file 69021 | data export review | consolidated rule pack\n\nCASE 69021: Viktor Novak, role=regional manager, region=south. Event date 26 December 2025; request received 16 January 2026; claimed amount $2,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2802", "family": "intent", "state": "Incoming support request via email:\n\"Refund order 71578, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "reports an item arrived broken", "4": "wants a different size/color/variant", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2803", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nVantage Air | decision file 95819 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nGoverning document POL-24 was issued Thursday 20 April 2023. Covered classes are vendor / employee / team lead; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region central, from 31 July 2023 onward.\n\nA2 changes the limit to $9,500 for role field technician, beginning 31 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 95819: Bruno Ames, role=field technician, region=coastal. Event date 19 August 2025; request received 10 October 2025; claimed amount $9,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2804", "family": "multihop", "state": "Corporate registry excerpt:\n- Dmitri is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Nagoya.\n- Mara reports directly to Stefan.\n- Stefan reports directly to Bruno.\n- Callum reports directly to Jonas.\n- Mara is employed by Helios Logistics.\n- Bruno is employed by Atlas Freight.\n- Callum is employed by Cobalt Health.\n- Jonas is employed by Helios Logistics.\n- Pablo is employed by Cobalt Health.\n- Viktor is employed by Helios Logistics.\n- Felix reports directly to Viktor.\n- Stefan is employed by Atlas Freight.\n- The headquarters of Helios Logistics is in Oslo.\n- The headquarters of Cobalt Health is in Austin.\n- Pablo reports directly to Felix.\n- The headquarters of Pinnacle Software is in Austin.\n- Bruno reports directly to Pablo.\n- Felix is employed by Atlas Freight.\n- Dmitri reports directly to Mara.\n- The headquarters of Meridian Bank is in Cork.\n- Jonas reports directly to Dmitri.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Leeds", "2": "Lyon", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2805", "family": "policy", "state": "Governing document STD-81 was issued Tuesday 23 May 2023. Covered classes are field technician / contractor / intern / regional manager / employee / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region west, from 01 September 2023 onward.\n\nA2 changes the limit to $2,800 for role team lead, beginning 05 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 52651 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 52651: Kenji Berg, role=employee, region=central. Event date 13 April 2026; request received 05 June 2026; claimed amount $5,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2806", "family": "policy", "state": "A manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region west, from 30 July 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCobalt Health | decision file 19947 | vendor onboarding | consolidated rule pack\n\nGoverning document PROC-80 was issued Saturday 01 July 2023. Covered classes are contractor / regional manager / field technician / employee; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $1,300 for role field technician, beginning 09 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 19947: Kenji Ames, role=employee, region=south. Event date 20 July 2026; request received 22 August 2026; claimed amount $1,300. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2807", "family": "policy", "state": "A2 changes the limit to $14,000 for role regional manager, beginning 03 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region west, from 08 December 2024 onward.\n\nCedar Retail Group | decision file 80347 | travel reimbursement | consolidated rule pack\n\nGoverning document POL-54 was issued Friday 09 February 2024. Covered classes are field technician / vendor / employee; other roles are outside scope.\n\nCASE 80347: Kenji Okafor, role=intern, region=north. Event date 27 March 2027; request received 10 April 2027; claimed amount $14,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2808", "family": "policy", "state": "Governing document MAN-21 was issued Wednesday 26 April 2023. Covered classes are employee / team lead / field technician / contractor / vendor / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role employee, beginning 30 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 31098 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region west, from 27 September 2023 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 31098: Aisha Silva, role=team lead, region=north. Event date 26 August 2024; request received 08 September 2024; claimed amount $6,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2809", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Austin.\n- Ingrid is employed by Beacon Insurance.\n- The headquarters of Vantage Air is in Leeds.\n- Kenji reports directly to Zoya.\n- Sofia is employed by Beacon Insurance.\n- Kenji is employed by Northwind Systems.\n- Zoya is employed by Beacon Insurance.\n- Aisha is employed by Summit Energy.\n- Callum is employed by Beacon Insurance.\n- Ingrid reports directly to Callum.\n- Nadia is employed by Beacon Insurance.\n- Hana reports directly to Aisha.\n- The headquarters of Beacon Insurance is in Leeds.\n- Aisha reports directly to Nadia.\n- Nadia reports directly to Sofia.\n- Hana is employed by Beacon Insurance.\n- The headquarters of Summit Energy is in Austin.\n- Zoya reports directly to Hana.\n- Callum reports directly to Kenji.\n- Bruno reports directly to Ingrid.\n- The headquarters of Helios Logistics is in Cork.\n- Bruno is employed by Vantage Air.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Bergen", "2": "Nagoya", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2810", "family": "intent", "state": "New support ticket, customer message:\n\"Where is order 22524\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2811", "family": "intent", "state": "New travel ticket, customer message:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "cancels a booking", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2812", "family": "intent", "state": "A user sent this message to the travel desk:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "asks flight status", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-2813", "family": "multihop", "state": "Corporate registry excerpt:\n- Hana is employed by Cobalt Health.\n- Dmitri reports directly to Aisha.\n- Nadia is employed by Cobalt Health.\n- Kenji is employed by Cobalt Health.\n- Nadia reports directly to Mara.\n- Dmitri is employed by Ironwood Manufacturing.\n- Aisha is employed by Northwind Systems.\n- Stefan reports directly to Callum.\n- Hana reports directly to Dmitri.\n- Mara reports directly to Kenji.\n- Callum reports directly to Hana.\n- Aisha reports directly to Tobias.\n- Tobias is employed by Cedar Retail Group.\n- The headquarters of Lattice Analytics is in Turku.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- The headquarters of Cobalt Health is in Oslo.\n- Callum is employed by Ironwood Manufacturing.\n- The headquarters of Northwind Systems is in Turku.\n- Stefan is employed by Cedar Retail Group.\n- Mara is employed by Cobalt Health.\n- The headquarters of Cedar Retail Group is in Austin.\n- Tobias reports directly to Nadia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Oslo", "2": "Ghent", "3": "Austin"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2814", "family": "policy", "state": "Governing document MAN-31 was issued Sunday 10 September 2023. Covered classes are field technician / regional manager / team lead / intern / employee / vendor; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region east, from 13 April 2024 onward.\n\nA2 changes the limit to $800 for role field technician, beginning 12 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nNorthwind Systems | decision file 25827 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 25827: Mei Novak, role=intern, region=central. Event date 07 June 2024; request received 29 June 2024; claimed amount $4,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2815", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role team lead, beginning 25 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 80812 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document STD-81 was issued Wednesday 02 August 2023. Covered classes are vendor / intern / contractor; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region south, from 09 December 2023 onward.\n\nCASE 80812: Hana Berg, role=team lead, region=west. Event date 15 August 2025; request received 22 September 2025; claimed amount $4,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2816", "family": "intent", "state": "New support ticket, customer message:\n\"Please cancel order 32962 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2817", "family": "policy", "state": "A manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role contractor, beginning 17 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region coastal, from 22 September 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-13 was issued Thursday 19 January 2023. Covered classes are intern / vendor / regional manager; other roles are outside scope.\n\nMeridian Bank | decision file 55195 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 55195: Viktor Tan, role=contractor, region=west. Event date 25 August 2023; request received 01 October 2023; claimed amount $9,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2818", "family": "intent", "state": "A user sent this message to the support desk:\n\"Order 27687 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "asks where an existing order is", "4": "wants a different size/color/variant", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-2819", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document PROC-44 was issued Thursday 14 March 2024. Covered classes are employee / vendor / field technician; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role employee, beginning 13 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region coastal, from 14 November 2024 onward.\n\nNorthwind Systems | decision file 76684 | travel reimbursement | consolidated rule pack\n\nCASE 76684: Lucia Okafor, role=regional manager, region=coastal. Event date 09 August 2025; request received 30 August 2025; claimed amount $2,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2820", "family": "policy", "state": "Governing document MAN-74 was issued Wednesday 15 February 2023. Covered classes are regional manager / intern / vendor / contractor / team lead; other roles are outside scope.\n\nPinnacle Software | decision file 59764 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region west, from 04 September 2023 onward.\n\nA2 changes the limit to $800 for role team lead, beginning 09 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nCASE 59764: Priya Tan, role=team lead, region=east. Event date 20 February 2024; request received 02 April 2024; claimed amount $9,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2821", "family": "intent", "state": "A user sent this message to the support desk:\n\"Refund order 52264, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "reports an item arrived broken", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2822", "family": "intent", "state": "New support ticket, customer message:\n\"The product broke — refund 13700 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2823", "family": "policy", "state": "A2 changes the limit to $2,800 for role regional manager, beginning 06 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-54 was issued Wednesday 04 January 2023. Covered classes are field technician / vendor / employee / regional manager / team lead / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nCobalt Health | decision file 65319 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region coastal, from 27 October 2023 onward.\n\nCASE 65319: Callum Okafor, role=contractor, region=coastal. Event date 09 November 2023; request received 08 January 2024; claimed amount $2,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2824", "family": "policy", "state": "A2 changes the limit to $4,200 for role field technician, beginning 29 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 16119 | equipment warranty | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document STD-80 was issued Friday 05 April 2024. Covered classes are team lead / field technician / vendor / employee; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region south, from 01 September 2024 onward.\n\nCASE 16119: Aisha Tan, role=contractor, region=east. Event date 30 November 2025; request received 05 January 2026; claimed amount $11,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2825", "family": "policy", "state": "A2 changes the limit to $2,000 for role intern, beginning 16 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 82459 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region south, from 20 December 2023 onward.\n\nGoverning document STD-66 was issued Thursday 02 March 2023. Covered classes are vendor / regional manager / intern / contractor / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 82459: Jonas Okafor, role=field technician, region=east. Event date 01 January 2026; request received 30 January 2026; claimed amount $1,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2826", "family": "intent", "state": "Incoming support request via email:\n\"17899 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "asks for money back on a purchase", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2827", "family": "policy", "state": "Helios Logistics | decision file 17334 | data export review | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document PROC-64 was issued Monday 21 August 2023. Covered classes are vendor / team lead / regional manager / intern; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 29 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region central, from 11 March 2024 onward.\n\nCASE 17334: Sofia Ames, role=regional manager, region=north. Event date 24 June 2024; request received 15 August 2024; claimed amount $1,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2828", "family": "policy", "state": "A2 changes the limit to $9,500 for role employee, beginning 24 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region central, from 06 April 2024 onward.\n\nCedar Retail Group | decision file 56686 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-16 was issued Wednesday 11 October 2023. Covered classes are regional manager / field technician / employee / team lead / intern / vendor; other roles are outside scope.\n\nCASE 56686: Stefan Silva, role=field technician, region=north. Event date 06 July 2024; request received 11 September 2024; claimed amount $2,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2829", "family": "policy", "state": "Governing document STD-71 was issued Wednesday 22 February 2023. Covered classes are regional manager / contractor / vendor / employee; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $1,300 for role intern, beginning 25 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region north, from 02 August 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 49301 | equipment warranty | consolidated rule pack\n\nCASE 49301: Aisha Silva, role=field technician, region=east. Event date 18 April 2026; request received 18 May 2026; claimed amount $2,051. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2830", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $1,600 for region east, from 25 August 2023 onward.\n\nA2 changes the limit to $1,300 for role contractor, beginning 07 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nGoverning document STD-63 was issued Saturday 28 January 2023. Covered classes are contractor / team lead / employee / intern / field technician; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nAtlas Freight | decision file 73570 | vendor onboarding | consolidated rule pack\n\nCASE 73570: Hana Tan, role=regional manager, region=west. Event date 12 August 2024; request received 18 September 2024; claimed amount $2,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2831", "family": "multihop", "state": "Corporate registry excerpt:\n- Kenji reports directly to Hana.\n- The headquarters of Helios Logistics is in Porto.\n- Tobias reports directly to Kenji.\n- Hana is employed by Atlas Freight.\n- Viktor is employed by Summit Energy.\n- Viktor reports directly to Priya.\n- Tessa is employed by Summit Energy.\n- Kenji is employed by Helios Logistics.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- Priya reports directly to Amara.\n- Amara is employed by Atlas Freight.\n- The headquarters of Pinnacle Software is in Leeds.\n- Hana reports directly to Tessa.\n- Elena is employed by Pinnacle Software.\n- Tessa reports directly to Nadia.\n- Priya is employed by Pinnacle Software.\n- Amara reports directly to Elena.\n- The headquarters of Atlas Freight is in Austin.\n- Nadia reports directly to Viktor.\n- Nadia is employed by Atlas Freight.\n- Tobias is employed by Pinnacle Software.\n- The headquarters of Summit Energy is in Nagoya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Bergen", "2": "Austin", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2832", "family": "policy", "state": "Governing document MAN-88 was issued Saturday 19 August 2023. Covered classes are intern / vendor / employee / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 28669 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region west, from 25 December 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role employee, beginning 18 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 28669: Mei Ames, role=contractor, region=north. Event date 02 May 2024; request received 30 July 2024; claimed amount $1,600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2833", "family": "policy", "state": "Summit Energy | decision file 73964 | data export review | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region north, from 12 November 2023 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $9,500 for role team lead, beginning 14 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-88 was issued Saturday 15 April 2023. Covered classes are field technician / employee / vendor / team lead / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nCASE 73964: Pablo Silva, role=vendor, region=central. Event date 15 January 2025; request received 15 March 2025; claimed amount $9,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2834", "family": "policy", "state": "Summit Energy | decision file 17603 | data export review | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role team lead, beginning 26 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-63 was issued Saturday 04 February 2023. Covered classes are vendor / contractor / intern / employee / regional manager; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region coastal, from 30 August 2023 onward.\n\nCASE 17603: Ravi Berg, role=contractor, region=coastal. Event date 16 October 2025; request received 14 November 2025; claimed amount $1,100. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2835", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $1,100 for region south, from 03 September 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nLattice Analytics | decision file 67636 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role vendor, beginning 15 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document STD-68 was issued Thursday 01 February 2024. Covered classes are regional manager / employee / intern / vendor; other roles are outside scope.\n\nCASE 67636: Viktor Novak, role=vendor, region=east. Event date 07 April 2027; request received 06 May 2027; claimed amount $2,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2836", "family": "multihop", "state": "Corporate registry excerpt:\n- Dmitri reports directly to Elena.\n- Jonas is employed by Lattice Analytics.\n- Dmitri is employed by Pinnacle Software.\n- Nadia is employed by Pinnacle Software.\n- Amara reports directly to Mara.\n- Mara is employed by Lattice Analytics.\n- Callum is employed by Beacon Insurance.\n- The headquarters of Lattice Analytics is in Lyon.\n- Amara is employed by Summit Energy.\n- Callum reports directly to Amara.\n- Viktor reports directly to Nadia.\n- Viktor is employed by Lattice Analytics.\n- The headquarters of Pinnacle Software is in Lyon.\n- Lucia reports directly to Dmitri.\n- Nadia reports directly to Lucia.\n- Elena is employed by Lattice Analytics.\n- The headquarters of Summit Energy is in Tallinn.\n- Mara reports directly to Jonas.\n- The headquarters of Beacon Insurance is in Leeds.\n- The headquarters of Meridian Bank is in Tallinn.\n- Lucia is employed by Summit Energy.\n- Elena reports directly to Callum.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Porto", "2": "Leeds", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2837", "family": "policy", "state": "A2 changes the limit to $2,000 for role field technician, beginning 03 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region south, from 04 July 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nMeridian Bank | decision file 58066 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-73 was issued Sunday 04 June 2023. Covered classes are vendor / field technician / employee / contractor / intern; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 58066: Elena Tan, role=field technician, region=south. Event date 26 January 2024; request received 16 February 2024; claimed amount $8,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2838", "family": "intent", "state": "A user sent this message to the support desk:\n\"Don't need the item anymore — cancel order 19884\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "asks for money back on a purchase", "3": "wants a different size/color/variant", "4": "reports an item arrived broken", "5": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-2839", "family": "intent", "state": "A user sent this message to the support desk:\n\"Don't need the item anymore — cancel order 1950\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2840", "family": "policy", "state": "Pinnacle Software | decision file 72745 | service credit | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region east, from 02 November 2023 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document MAN-63 was issued Wednesday 15 February 2023. Covered classes are regional manager / field technician / contractor / intern / team lead / employee; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role contractor, beginning 29 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 72745: Zoya Tan, role=regional manager, region=south. Event date 04 October 2025; request received 17 October 2025; claimed amount $4,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2841", "family": "policy", "state": "A2 changes the limit to $2,800 for role intern, beginning 31 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region south, from 31 May 2023 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document POL-88 was issued Wednesday 04 January 2023. Covered classes are intern / regional manager / team lead / field technician / contractor / vendor; other roles are outside scope.\n\nIronwood Manufacturing | decision file 19631 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 19631: Elena Tan, role=vendor, region=east. Event date 17 January 2026; request received 07 February 2026; claimed amount $6,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2842", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $800 for role intern, beginning 08 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 95461 | data export review | consolidated rule pack\n\nGoverning document PROC-59 was issued Tuesday 19 December 2023. Covered classes are employee / field technician / team lead / contractor / intern; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region north, from 14 January 2025 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 95461: Mara Tan, role=team lead, region=coastal. Event date 10 December 2026; request received 11 March 2027; claimed amount $4,149. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2843", "family": "intent", "state": "Incoming support request via email:\n\"90796 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "asks where an existing order is", "4": "reports an item arrived broken", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2844", "family": "intent", "state": "A user sent this message to the support desk:\n\"Where is order 46382\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "reports an item arrived broken", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order", "4": "asks where an existing order is", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-2845", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Beacon Insurance is in Lyon.\n- Tessa is employed by Meridian Bank.\n- Mateo is employed by Meridian Bank.\n- Viktor is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Valencia.\n- Tobias reports directly to Yuki.\n- The headquarters of Summit Energy is in Valencia.\n- Nadia is employed by Summit Energy.\n- Nadia reports directly to Aisha.\n- Tobias is employed by Cedar Retail Group.\n- Yuki is employed by Atlas Freight.\n- Yuki reports directly to Nadia.\n- Aisha is employed by Atlas Freight.\n- Viktor reports directly to Mateo.\n- The headquarters of Cedar Retail Group is in Austin.\n- Tessa reports directly to Omar.\n- Priya is employed by Cedar Retail Group.\n- Omar reports directly to Priya.\n- Omar is employed by Meridian Bank.\n- Aisha reports directly to Viktor.\n- The headquarters of Atlas Freight is in Porto.\n- Priya reports directly to Tobias.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Turku", "2": "Lyon", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2846", "family": "policy", "state": "Cedar Retail Group | decision file 44278 | data export review | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region central, from 06 May 2024 onward.\n\nGoverning document POL-55 was issued Wednesday 30 August 2023. Covered classes are field technician / employee / team lead / regional manager / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role intern, beginning 22 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nCASE 44278: Stefan Novak, role=contractor, region=west. Event date 14 January 2026; request received 22 March 2026; claimed amount $1,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2847", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region coastal, from 30 May 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nNorthwind Systems | decision file 68540 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role contractor, beginning 01 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-35 was issued Monday 30 January 2023. Covered classes are regional manager / contractor / field technician; other roles are outside scope.\n\nCASE 68540: Leila Okafor, role=vendor, region=west. Event date 02 September 2023; request received 02 December 2023; claimed amount $2,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2848", "family": "intent", "state": "Incoming travel request via email:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "cancels a booking", "3": "reports lost baggage", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2849", "family": "policy", "state": "Summit Energy | decision file 85402 | service credit | consolidated rule pack\n\nGoverning document POL-84 was issued Friday 15 December 2023. Covered classes are field technician / vendor / employee / team lead / contractor; other roles are outside scope.\n\nA2 changes the limit to $800 for role regional manager, beginning 20 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region east, from 24 March 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nCASE 85402: Mei Silva, role=contractor, region=south. Event date 18 December 2026; request received 19 March 2027; claimed amount $1,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2850", "family": "intent", "state": "New travel ticket, customer message:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "reports lost baggage", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2851", "family": "multihop", "state": "Corporate registry excerpt:\n- Ravi is employed by Atlas Freight.\n- Elena is employed by Atlas Freight.\n- Felix reports directly to Stefan.\n- Stefan is employed by Atlas Freight.\n- Leila is employed by Northwind Systems.\n- Ravi reports directly to Leila.\n- The headquarters of Pinnacle Software is in Porto.\n- Priya reports directly to Tobias.\n- Felix is employed by Northwind Systems.\n- Mei is employed by Northwind Systems.\n- Elena reports directly to Priya.\n- Stefan reports directly to Hana.\n- The headquarters of Atlas Freight is in Oslo.\n- Priya is employed by Northwind Systems.\n- Tobias is employed by Meridian Bank.\n- The headquarters of Northwind Systems is in Lyon.\n- Hana reports directly to Ravi.\n- Hana is employed by Pinnacle Software.\n- The headquarters of Meridian Bank is in Tallinn.\n- Mei reports directly to Elena.\n- The headquarters of Cobalt Health is in Turku.\n- Tobias reports directly to Felix.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Leeds", "2": "Oslo", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2852", "family": "policy", "state": "Pinnacle Software | decision file 87656 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region west, from 12 July 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-96 was issued Sunday 10 December 2023. Covered classes are field technician / intern / regional manager; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role team lead, beginning 12 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 87656: Leila Berg, role=vendor, region=coastal. Event date 18 September 2026; request received 09 November 2026; claimed amount $2,749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2853", "family": "multihop", "state": "Corporate registry excerpt:\n- Ingrid reports directly to Aisha.\n- The headquarters of Vantage Air is in Tallinn.\n- Aisha is employed by Vantage Air.\n- Aisha reports directly to Nadia.\n- Tessa reports directly to Sofia.\n- Kenji reports directly to Ingrid.\n- Ingrid is employed by Vantage Air.\n- The headquarters of Pinnacle Software is in Turku.\n- The headquarters of Northwind Systems is in Turku.\n- Sofia is employed by Pinnacle Software.\n- Pablo reports directly to Priya.\n- Nadia is employed by Pinnacle Software.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Tessa is employed by Summit Energy.\n- Pablo is employed by Vantage Air.\n- Amara reports directly to Pablo.\n- Nadia reports directly to Amara.\n- Amara is employed by Vantage Air.\n- Kenji is employed by Summit Energy.\n- Sofia reports directly to Kenji.\n- Priya is employed by Northwind Systems.\n- The headquarters of Summit Energy is in Lyon.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Turku", "2": "Valencia", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2854", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document MAN-39 was issued Friday 07 July 2023. Covered classes are intern / contractor / regional manager / team lead / field technician; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region central, from 17 May 2024 onward.\n\nBeacon Insurance | decision file 88485 | service credit | consolidated rule pack\n\nA2 changes the limit to $9,500 for role contractor, beginning 01 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 88485: Nadia Ames, role=vendor, region=south. Event date 18 April 2024; request received 09 June 2024; claimed amount $10,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2855", "family": "policy", "state": "Cedar Retail Group | decision file 84704 | service credit | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,800 for role team lead, beginning 02 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region central, from 03 May 2024 onward.\n\nGoverning document POL-81 was issued Wednesday 31 January 2024. Covered classes are employee / regional manager / vendor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 84704: Hana Tan, role=intern, region=south. Event date 05 July 2025; request received 02 August 2025; claimed amount $1,600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2856", "family": "policy", "state": "Vantage Air | decision file 11978 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region north, from 11 July 2024 onward.\n\nGoverning document MAN-10 was issued Saturday 16 September 2023. Covered classes are intern / regional manager / vendor / contractor; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $4,200 for role team lead, beginning 15 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 11978: Stefan Ames, role=contractor, region=north. Event date 28 July 2024; request received 19 August 2024; claimed amount $2,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2857", "family": "policy", "state": "A2 changes the limit to $9,500 for role vendor, beginning 10 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region north, from 25 October 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document POL-39 was issued Saturday 06 April 2024. Covered classes are team lead / regional manager / vendor; other roles are outside scope.\n\nIronwood Manufacturing | decision file 83941 | equipment warranty | consolidated rule pack\n\nCASE 83941: Zoya Ames, role=contractor, region=west. Event date 13 July 2026; request received 27 August 2026; claimed amount $3,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2858", "family": "policy", "state": "Governing document MAN-62 was issued Wednesday 07 June 2023. Covered classes are employee / contractor / team lead / intern / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role team lead, beginning 29 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region west, from 10 March 2024 onward.\n\nIronwood Manufacturing | decision file 40814 | data export review | consolidated rule pack\n\nCASE 40814: Zoya Okafor, role=field technician, region=north. Event date 14 January 2025; request received 14 February 2025; claimed amount $6,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2859", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Atlas Freight is in Bergen.\n- Mei reports directly to Leila.\n- Callum reports directly to Mei.\n- Pablo is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Lyon.\n- Leila reports directly to Pablo.\n- Viktor is employed by Helios Logistics.\n- Mara reports directly to Callum.\n- Mara is employed by Helios Logistics.\n- Hana is employed by Meridian Bank.\n- The headquarters of Cedar Retail Group is in Tallinn.\n- Nadia is employed by Meridian Bank.\n- Hana reports directly to Tobias.\n- The headquarters of Beacon Insurance is in Cork.\n- Tobias reports directly to Nadia.\n- Tobias is employed by Helios Logistics.\n- The headquarters of Meridian Bank is in Porto.\n- Mei is employed by Atlas Freight.\n- Callum is employed by Meridian Bank.\n- Pablo reports directly to Hana.\n- Viktor reports directly to Mara.\n- Leila is employed by Cedar Retail Group.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Cork", "2": "Turku", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-2860", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias reports directly to Omar.\n- Callum is employed by Cobalt Health.\n- Ravi reports directly to Ingrid.\n- The headquarters of Cedar Retail Group is in Cork.\n- The headquarters of Cobalt Health is in Valencia.\n- Ingrid reports directly to Sofia.\n- Pablo is employed by Cobalt Health.\n- Elena reports directly to Pablo.\n- The headquarters of Pinnacle Software is in Turku.\n- The headquarters of Northwind Systems is in Leeds.\n- Omar is employed by Cobalt Health.\n- Elena is employed by Cedar Retail Group.\n- Sofia is employed by Northwind Systems.\n- Amara reports directly to Callum.\n- Ingrid is employed by Cedar Retail Group.\n- Pablo reports directly to Ravi.\n- Tobias is employed by Northwind Systems.\n- Callum reports directly to Elena.\n- The headquarters of Beacon Insurance is in Porto.\n- Sofia reports directly to Tobias.\n- Amara is employed by Northwind Systems.\n- Ravi is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Bergen", "2": "Valencia", "3": "Lyon"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2861", "family": "intent", "state": "New travel ticket, customer message:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "asks flight status", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2862", "family": "intent", "state": "Incoming support request via email:\n\"Tracking for 93689 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "wants to cancel a placed order", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2863", "family": "policy", "state": "Cedar Retail Group | decision file 17294 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $6,500 for role team lead, beginning 29 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-76 was issued Sunday 11 June 2023. Covered classes are regional manager / intern / contractor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region north, from 27 April 2024 onward.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 17294: Lucia Berg, role=regional manager, region=east. Event date 24 September 2024; request received 25 October 2024; claimed amount $900. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2864", "family": "policy", "state": "Meridian Bank | decision file 18902 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region central, from 11 September 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 14 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-92 was issued Sunday 10 March 2024. Covered classes are field technician / employee / regional manager / team lead / vendor / intern; other roles are outside scope.\n\nCASE 18902: Stefan Silva, role=regional manager, region=west. Event date 04 July 2026; request received 03 September 2026; claimed amount $4,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2865", "family": "intent", "state": "A user sent this message to the support desk:\n\"Status on my shipment 39438 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2866", "family": "policy", "state": "A2 changes the limit to $800 for role employee, beginning 29 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document STD-87 was issued Saturday 05 August 2023. Covered classes are vendor / regional manager / intern / employee / team lead / field technician; other roles are outside scope.\n\nNorthwind Systems | decision file 99874 | service credit | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region west, from 01 August 2024 onward.\n\nCASE 99874: Tobias Berg, role=employee, region=coastal. Event date 20 March 2025; request received 03 April 2025; claimed amount $4,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2867", "family": "multihop", "state": "Corporate registry excerpt:\n- Jonas reports directly to Viktor.\n- The headquarters of Meridian Bank is in Bergen.\n- Tessa is employed by Helios Logistics.\n- Hana is employed by Cedar Retail Group.\n- Pablo is employed by Meridian Bank.\n- The headquarters of Helios Logistics is in Valencia.\n- Mei reports directly to Jonas.\n- Mateo reports directly to Bruno.\n- Omar is employed by Meridian Bank.\n- Mei is employed by Cedar Retail Group.\n- The headquarters of Pinnacle Software is in Valencia.\n- Bruno is employed by Pinnacle Software.\n- Jonas is employed by Pinnacle Software.\n- The headquarters of Cedar Retail Group is in Leeds.\n- Mateo is employed by Vantage Air.\n- Bruno reports directly to Mei.\n- Hana reports directly to Pablo.\n- Viktor is employed by Pinnacle Software.\n- Tessa reports directly to Hana.\n- Omar reports directly to Mateo.\n- Viktor reports directly to Tessa.\n- The headquarters of Vantage Air is in Oslo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Valencia", "2": "Cork", "3": "Ghent"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2868", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "books airfare", "3": "cancels a booking", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2869", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $1,600 for region central, from 01 March 2024 onward.\n\nIronwood Manufacturing | decision file 54718 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role contractor, beginning 18 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-59 was issued Friday 10 February 2023. Covered classes are intern / regional manager / team lead / field technician; other roles are outside scope.\n\nCASE 54718: Yuki Okafor, role=regional manager, region=central. Event date 16 December 2025; request received 24 March 2026; claimed amount $6,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2870", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $1,100 for region north, from 25 December 2024 onward.\n\nBeacon Insurance | decision file 19078 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-33 was issued Monday 08 January 2024. Covered classes are team lead / employee / regional manager; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role vendor, beginning 30 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 19078: Pablo Novak, role=regional manager, region=east. Event date 06 July 2026; request received 04 October 2026; claimed amount $14,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2871", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Beacon Insurance is in Nagoya.\n- Hana is employed by Vantage Air.\n- Nadia reports directly to Elena.\n- Sofia is employed by Summit Energy.\n- Elena is employed by Beacon Insurance.\n- Nadia is employed by Summit Energy.\n- Sofia reports directly to Nadia.\n- Yuki is employed by Vantage Air.\n- Zoya reports directly to Ingrid.\n- The headquarters of Cedar Retail Group is in Ghent.\n- Zoya is employed by Vantage Air.\n- The headquarters of Vantage Air is in Bergen.\n- Ingrid is employed by Vantage Air.\n- Mateo is employed by Beacon Insurance.\n- Omar is employed by Beacon Insurance.\n- Elena reports directly to Omar.\n- Yuki reports directly to Mateo.\n- The headquarters of Summit Energy is in Oslo.\n- Hana reports directly to Yuki.\n- The headquarters of Lattice Analytics is in Cork.\n- Mateo reports directly to Zoya.\n- Ingrid reports directly to Sofia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Bergen", "2": "Tallinn", "3": "Valencia"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2872", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document PROC-37 was issued Sunday 16 April 2023. Covered classes are field technician / regional manager / employee / intern / vendor; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region coastal, from 11 April 2024 onward.\n\nA2 changes the limit to $14,000 for role intern, beginning 30 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 84972 | vendor onboarding | consolidated rule pack\n\nCASE 84972: Ingrid Okafor, role=field technician, region=north. Event date 05 November 2023; request received 11 January 2024; claimed amount $600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2873", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "asks flight status", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2874", "family": "intent", "state": "Incoming travel request via email:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "books airfare", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2875", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 49349 | data export review | consolidated rule pack\n\nGoverning document POL-84 was issued Friday 10 May 2024. Covered classes are field technician / regional manager / employee / vendor / intern / contractor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $9,500 for role vendor, beginning 28 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region south, from 28 August 2024 onward.\n\nCASE 49349: Lucia Okafor, role=vendor, region=south. Event date 14 March 2025; request received 20 April 2025; claimed amount $10,251. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2876", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region central, from 04 August 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-93 was issued Monday 05 February 2024. Covered classes are field technician / regional manager / team lead / employee / contractor; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role intern, beginning 05 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCobalt Health | decision file 43742 | travel reimbursement | consolidated rule pack\n\nCASE 43742: Hana Berg, role=regional manager, region=coastal. Event date 24 December 2026; request received 23 March 2027; claimed amount $6,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2877", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region north, from 17 April 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role team lead, beginning 13 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 78908 | travel reimbursement | consolidated rule pack\n\nGoverning document POL-98 was issued Monday 04 December 2023. Covered classes are contractor / vendor / employee; other roles are outside scope.\n\nCASE 78908: Leila Tan, role=field technician, region=north. Event date 30 May 2025; request received 04 July 2025; claimed amount $2,699. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2878", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $9,500 for role field technician, beginning 27 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-58 was issued Monday 08 May 2023. Covered classes are contractor / regional manager / field technician / vendor / team lead / intern; other roles are outside scope.\n\nNorthwind Systems | decision file 31590 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region south, from 27 August 2023 onward.\n\nCASE 31590: Felix Ames, role=field technician, region=east. Event date 19 May 2026; request received 10 June 2026; claimed amount $3,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2879", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Nagoya.\n- Sofia is employed by Atlas Freight.\n- Priya reports directly to Felix.\n- Callum reports directly to Yuki.\n- Yuki is employed by Lattice Analytics.\n- Nadia is employed by Summit Energy.\n- Priya is employed by Cobalt Health.\n- Pablo reports directly to Callum.\n- The headquarters of Northwind Systems is in Turku.\n- Nadia reports directly to Priya.\n- The headquarters of Summit Energy is in Lyon.\n- Tessa reports directly to Nadia.\n- Yuki reports directly to Tessa.\n- Pablo is employed by Summit Energy.\n- Callum is employed by Lattice Analytics.\n- The headquarters of Cobalt Health is in Nagoya.\n- Felix is employed by Lattice Analytics.\n- Jonas is employed by Summit Energy.\n- Sofia reports directly to Pablo.\n- Felix reports directly to Jonas.\n- Tessa is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Valencia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Tallinn", "2": "Lyon", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2880", "family": "intent", "state": "New travel ticket, customer message:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "reports lost baggage", "3": "asks flight status", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2881", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 32249 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-11 was issued Monday 12 June 2023. Covered classes are regional manager / employee / intern / team lead / contractor; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 28 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region north, from 28 June 2024 onward.\n\nCASE 32249: Mateo Okafor, role=employee, region=east. Event date 10 March 2024; request received 19 March 2024; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2882", "family": "policy", "state": "Ironwood Manufacturing | decision file 60903 | data export review | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-55 was issued Monday 23 January 2023. Covered classes are contractor / regional manager / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role field technician, beginning 04 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region north, from 19 September 2023 onward.\n\nCASE 60903: Elena Berg, role=vendor, region=west. Event date 25 September 2025; request received 25 December 2025; claimed amount $7,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2883", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Helios Logistics is in Nagoya.\n- Jonas reports directly to Leila.\n- Leila reports directly to Stefan.\n- Elena is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Tessa is employed by Summit Energy.\n- Mara reports directly to Elena.\n- Mara is employed by Cedar Retail Group.\n- Sofia is employed by Summit Energy.\n- Sofia reports directly to Tessa.\n- Callum reports directly to Mara.\n- Omar reports directly to Sofia.\n- The headquarters of Pinnacle Software is in Lyon.\n- The headquarters of Summit Energy is in Tallinn.\n- The headquarters of Beacon Insurance is in Ghent.\n- Stefan reports directly to Callum.\n- Leila is employed by Helios Logistics.\n- Elena reports directly to Omar.\n- Stefan is employed by Helios Logistics.\n- Omar is employed by Cedar Retail Group.\n- Callum is employed by Summit Energy.\n- Jonas is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Porto", "2": "Austin", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2884", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 59177 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "asks where an existing order is", "4": "wants a different size/color/variant", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2885", "family": "policy", "state": "Governing document MAN-36 was issued Thursday 18 January 2024. Covered classes are regional manager / field technician / employee / team lead / intern / vendor; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role employee, beginning 06 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCedar Retail Group | decision file 81083 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region north, from 19 January 2025 onward.\n\nCASE 81083: Aisha Ames, role=vendor, region=east. Event date 11 September 2024; request received 17 October 2024; claimed amount $3,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2886", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nNorthwind Systems | decision file 87070 | data export review | consolidated rule pack\n\nGoverning document MAN-94 was issued Wednesday 28 June 2023. Covered classes are intern / vendor / contractor / field technician / employee / regional manager; other roles are outside scope.\n\nA2 changes the limit to $800 for role employee, beginning 05 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region coastal, from 24 March 2024 onward.\n\nCASE 87070: Sofia Novak, role=contractor, region=central. Event date 17 June 2025; request received 02 September 2025; claimed amount $700. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2887", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCobalt Health | decision file 76111 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $1,300 for role vendor, beginning 18 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nGoverning document PROC-64 was issued Sunday 21 May 2023. Covered classes are team lead / contractor / employee / vendor / field technician / intern; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region east, from 04 February 2024 onward.\n\nCASE 76111: Hana Tan, role=intern, region=central. Event date 29 December 2023; request received 27 January 2024; claimed amount $6,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2888", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "asks flight status", "3": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2889", "family": "multihop", "state": "Corporate registry excerpt:\n- Hana reports directly to Priya.\n- Ravi reports directly to Yuki.\n- The headquarters of Meridian Bank is in Cork.\n- Tobias reports directly to Tessa.\n- Bruno reports directly to Ravi.\n- Priya is employed by Northwind Systems.\n- Yuki reports directly to Hana.\n- The headquarters of Northwind Systems is in Nagoya.\n- Tessa is employed by Beacon Insurance.\n- Bruno is employed by Helios Logistics.\n- Nadia reports directly to Bruno.\n- Yuki is employed by Meridian Bank.\n- Priya reports directly to Lucia.\n- Tobias is employed by Helios Logistics.\n- Tessa reports directly to Nadia.\n- The headquarters of Helios Logistics is in Bergen.\n- The headquarters of Beacon Insurance is in Ghent.\n- The headquarters of Summit Energy is in Austin.\n- Lucia is employed by Summit Energy.\n- Hana is employed by Meridian Bank.\n- Nadia is employed by Meridian Bank.\n- Ravi is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Leeds", "2": "Austin", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2890", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $800 for role employee, beginning 08 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 13775 | service credit | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region central, from 02 August 2023 onward.\n\nGoverning document STD-64 was issued Wednesday 12 April 2023. Covered classes are field technician / contractor / vendor / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCASE 13775: Zoya Novak, role=intern, region=coastal. Event date 17 March 2025; request received 31 March 2025; claimed amount $1,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2891", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $700 for region south, from 08 January 2024 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role vendor, beginning 21 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 62140 | data export review | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-14 was issued Saturday 03 June 2023. Covered classes are contractor / employee / team lead / regional manager / field technician; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 62140: Nadia Ames, role=contractor, region=central. Event date 23 July 2026; request received 05 September 2026; claimed amount $1,701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2892", "family": "intent", "state": "Incoming travel request via email:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "cancels a booking", "3": "asks flight status", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2893", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "reports lost baggage", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-2894", "family": "intent", "state": "Incoming support request via email:\n\"Cancel my order 53902, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "wants the delivery address updated", "3": "asks where an existing order is", "4": "wants a different size/color/variant", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-2895", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "books airfare", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2896", "family": "policy", "state": "Governing document PROC-57 was issued Monday 30 October 2023. Covered classes are vendor / team lead / employee; other roles are outside scope.\n\nCobalt Health | decision file 72501 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $4,200 for role contractor, beginning 02 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region west, from 14 March 2024 onward.\n\nCASE 72501: Jonas Silva, role=field technician, region=central. Event date 09 February 2026; request received 02 April 2026; claimed amount $7,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2897", "family": "policy", "state": "Cobalt Health | decision file 54838 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $1,100 for region coastal, from 10 March 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nGoverning document MAN-42 was issued Thursday 19 October 2023. Covered classes are regional manager / vendor / contractor; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 22 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 54838: Tessa Novak, role=vendor, region=west. Event date 10 July 2025; request received 31 July 2025; claimed amount $1,399. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2898", "family": "intent", "state": "Incoming travel request via email:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "cancels a booking", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2899", "family": "policy", "state": "A2 changes the limit to $6,500 for role intern, beginning 08 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCobalt Health | decision file 65240 | service credit | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region east, from 12 September 2023 onward.\n\nGoverning document MAN-16 was issued Sunday 14 May 2023. Covered classes are field technician / regional manager / intern / vendor / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 65240: Aisha Berg, role=employee, region=west. Event date 24 May 2024; request received 13 June 2024; claimed amount $3,951. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2900", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document STD-77 was issued Tuesday 09 January 2024. Covered classes are team lead / intern / employee / regional manager / contractor; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region east, from 21 August 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role contractor, beginning 22 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 77305 | equipment warranty | consolidated rule pack\n\nCASE 77305: Ingrid Silva, role=employee, region=north. Event date 01 August 2026; request received 02 August 2026; claimed amount $701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2901", "family": "intent", "state": "A user sent this message to the support desk:\n\"I moved — update delivery for 7851\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-2902", "family": "intent", "state": "Incoming support request via email:\n\"The product broke — refund 26040 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "asks where an existing order is", "3": "asks for money back on a purchase", "4": "reports an item arrived broken", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2903", "family": "policy", "state": "A manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region coastal, from 26 January 2024 onward.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 24 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-64 was issued Thursday 18 May 2023. Covered classes are field technician / intern / contractor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nVantage Air | decision file 20614 | travel reimbursement | consolidated rule pack\n\nCASE 20614: Viktor Okafor, role=field technician, region=south. Event date 14 March 2025; request received 28 April 2025; claimed amount $899. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-2904", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Bergen.\n- The headquarters of Beacon Insurance is in Cork.\n- Pablo is employed by Beacon Insurance.\n- The headquarters of Vantage Air is in Cork.\n- Tessa reports directly to Callum.\n- The headquarters of Lattice Analytics is in Bergen.\n- Priya is employed by Vantage Air.\n- Mara reports directly to Priya.\n- Mara is employed by Northwind Systems.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Hana is employed by Northwind Systems.\n- Bruno is employed by Northwind Systems.\n- Felix is employed by Northwind Systems.\n- Mei is employed by Lattice Analytics.\n- Felix reports directly to Pablo.\n- Hana reports directly to Mara.\n- Pablo reports directly to Mei.\n- Callum is employed by Lattice Analytics.\n- Priya reports directly to Tessa.\n- Tessa is employed by Vantage Air.\n- Callum reports directly to Felix.\n- Mei reports directly to Bruno.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Bergen", "2": "Lyon", "3": "Porto"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2905", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region south, from 11 September 2024 onward.\n\nCobalt Health | decision file 12049 | data export review | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $14,000 for role field technician, beginning 18 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-67 was issued Wednesday 10 January 2024. Covered classes are team lead / regional manager / intern / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCASE 12049: Felix Ames, role=regional manager, region=east. Event date 22 January 2026; request received 07 March 2026; claimed amount $1,100. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2906", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2907", "family": "intent", "state": "Incoming support request via email:\n\"Where is order 6264\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "wants the delivery address updated", "3": "asks where an existing order is", "4": "wants to cancel a placed order", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2908", "family": "intent", "state": "Incoming support request via email:\n\"Tracking for 31842 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2909", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region south, from 19 April 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-97 was issued Saturday 01 July 2023. Covered classes are contractor / field technician / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 78630 | service credit | consolidated rule pack\n\nA2 changes the limit to $4,200 for role regional manager, beginning 27 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 78630: Zoya Tan, role=vendor, region=east. Event date 19 January 2025; request received 18 April 2025; claimed amount $7,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2910", "family": "intent", "state": "Incoming support request via email:\n\"Want my money back for 96419\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2911", "family": "policy", "state": "Governing document POL-14 was issued Friday 30 June 2023. Covered classes are intern / team lead / employee / vendor / regional manager; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region west, from 09 May 2024 onward.\n\nHelios Logistics | decision file 59577 | service credit | consolidated rule pack\n\nA2 changes the limit to $1,300 for role contractor, beginning 23 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 59577: Tobias Okafor, role=team lead, region=coastal. Event date 07 December 2024; request received 11 February 2025; claimed amount $1,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-2912", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia is employed by Helios Logistics.\n- Viktor is employed by Beacon Insurance.\n- The headquarters of Pinnacle Software is in Leeds.\n- Stefan reports directly to Lucia.\n- Mei is employed by Cedar Retail Group.\n- Sofia reports directly to Kenji.\n- Aisha reports directly to Sofia.\n- The headquarters of Helios Logistics is in Valencia.\n- Mateo is employed by Beacon Insurance.\n- Aisha is employed by Beacon Insurance.\n- Stefan is employed by Helios Logistics.\n- Lucia reports directly to Mara.\n- Kenji is employed by Beacon Insurance.\n- The headquarters of Cedar Retail Group is in Valencia.\n- The headquarters of Lattice Analytics is in Ghent.\n- The headquarters of Beacon Insurance is in Bergen.\n- Mara reports directly to Mei.\n- Sofia is employed by Beacon Insurance.\n- Kenji reports directly to Stefan.\n- Mara is employed by Beacon Insurance.\n- Viktor reports directly to Mateo.\n- Mei reports directly to Viktor.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Oslo", "2": "Bergen", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2913", "family": "policy", "state": "A2 changes the limit to $4,200 for role vendor, beginning 03 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region east, from 03 November 2024 onward.\n\nGoverning document MAN-37 was issued Wednesday 07 February 2024. Covered classes are employee / team lead / field technician; other roles are outside scope.\n\nHelios Logistics | decision file 90602 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 90602: Lucia Ames, role=contractor, region=north. Event date 14 October 2025; request received 05 December 2025; claimed amount $2,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2914", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cedar Retail Group is in Lyon.\n- Lucia reports directly to Tobias.\n- Mei is employed by Beacon Insurance.\n- The headquarters of Meridian Bank is in Turku.\n- Mara reports directly to Lucia.\n- Aisha reports directly to Ingrid.\n- Ingrid is employed by Helios Logistics.\n- Jonas is employed by Helios Logistics.\n- Ingrid reports directly to Mei.\n- Mara is employed by Cedar Retail Group.\n- Lucia is employed by Atlas Freight.\n- Felix reports directly to Jonas.\n- Jonas reports directly to Mara.\n- Amara is employed by Cedar Retail Group.\n- Mei reports directly to Felix.\n- Tobias is employed by Atlas Freight.\n- Felix is employed by Atlas Freight.\n- Aisha is employed by Meridian Bank.\n- Tobias reports directly to Amara.\n- The headquarters of Helios Logistics is in Turku.\n- The headquarters of Beacon Insurance is in Bergen.\n- The headquarters of Atlas Freight is in Oslo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Lyon", "2": "Bergen", "3": "Austin"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2915", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum is employed by Cobalt Health.\n- Leila reports directly to Omar.\n- Omar reports directly to Dmitri.\n- Sofia reports directly to Hana.\n- The headquarters of Meridian Bank is in Austin.\n- Sofia is employed by Meridian Bank.\n- Pablo reports directly to Viktor.\n- The headquarters of Beacon Insurance is in Oslo.\n- The headquarters of Cobalt Health is in Nagoya.\n- Hana reports directly to Callum.\n- Leila is employed by Cobalt Health.\n- Dmitri reports directly to Pablo.\n- Tessa is employed by Lattice Analytics.\n- Viktor is employed by Cobalt Health.\n- Callum reports directly to Tessa.\n- The headquarters of Lattice Analytics is in Leeds.\n- The headquarters of Northwind Systems is in Oslo.\n- Tessa reports directly to Leila.\n- Omar is employed by Cobalt Health.\n- Hana is employed by Lattice Analytics.\n- Pablo is employed by Northwind Systems.\n- Dmitri is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Bergen", "2": "Ghent", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-2916", "family": "policy", "state": "A2 changes the limit to $1,300 for role intern, beginning 16 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-21 was issued Tuesday 05 March 2024. Covered classes are intern / regional manager / vendor / employee; other roles are outside scope.\n\nIronwood Manufacturing | decision file 52712 | service credit | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region north, from 06 June 2024 onward.\n\nCASE 52712: Viktor Ames, role=team lead, region=coastal. Event date 27 June 2026; request received 03 August 2026; claimed amount $1,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2917", "family": "intent", "state": "New support ticket, customer message:\n\"Tracking for 26498 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants the delivery address updated", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2918", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region coastal, from 23 January 2025 onward.\n\nIronwood Manufacturing | decision file 45043 | service credit | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nGoverning document STD-55 was issued Tuesday 26 December 2023. Covered classes are field technician / contractor / intern / team lead / employee / vendor; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role employee, beginning 15 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 45043: Felix Silva, role=employee, region=south. Event date 24 August 2025; request received 29 November 2025; claimed amount $8,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2919", "family": "intent", "state": "New support ticket, customer message:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2920", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong color sent on 51542 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2921", "family": "policy", "state": "A2 changes the limit to $6,500 for role vendor, beginning 03 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region north, from 30 October 2023 onward.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nGoverning document MAN-97 was issued Monday 10 July 2023. Covered classes are team lead / field technician / employee / vendor; other roles are outside scope.\n\nCobalt Health | decision file 52152 | vendor onboarding | consolidated rule pack\n\nCASE 52152: Viktor Tan, role=contractor, region=east. Event date 12 May 2025; request received 10 July 2025; claimed amount $6,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2922", "family": "policy", "state": "Governing document PROC-62 was issued Wednesday 08 February 2023. Covered classes are contractor / intern / regional manager / field technician; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region central, from 28 May 2023 onward.\n\nNorthwind Systems | decision file 10270 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role vendor, beginning 10 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 10270: Stefan Ames, role=intern, region=south. Event date 10 May 2024; request received 22 June 2024; claimed amount $1,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2923", "family": "policy", "state": "Governing document PROC-12 was issued Sunday 17 March 2024. Covered classes are contractor / employee / vendor / intern; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCedar Retail Group | decision file 75271 | data export review | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region south, from 22 October 2024 onward.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 19 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 75271: Sofia Okafor, role=field technician, region=north. Event date 09 September 2026; request received 01 October 2026; claimed amount $2,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2924", "family": "intent", "state": "A user sent this message to the travel desk:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "asks flight status", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2925", "family": "policy", "state": "A manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nGoverning document POL-76 was issued Wednesday 14 June 2023. Covered classes are contractor / employee / intern / regional manager / team lead / field technician; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region west, from 14 February 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nAtlas Freight | decision file 91541 | data export review | consolidated rule pack\n\nA2 changes the limit to $2,800 for role vendor, beginning 23 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 91541: Mateo Ames, role=field technician, region=east. Event date 06 January 2024; request received 21 March 2024; claimed amount $2,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2926", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region north, from 04 March 2024 onward.\n\nLattice Analytics | decision file 76558 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document STD-93 was issued Wednesday 19 April 2023. Covered classes are regional manager / team lead / field technician / contractor / intern / employee; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role intern, beginning 10 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 76558: Mei Tan, role=team lead, region=west. Event date 22 March 2025; request received 12 May 2025; claimed amount $2,699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2927", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role team lead, beginning 15 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region coastal, from 21 November 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-36 was issued Sunday 22 October 2023. Covered classes are vendor / team lead / contractor / intern / employee / field technician; other roles are outside scope.\n\nCedar Retail Group | decision file 63954 | service credit | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 63954: Ingrid Silva, role=regional manager, region=south. Event date 25 November 2024; request received 27 November 2024; claimed amount $10,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2928", "family": "intent", "state": "Incoming travel request via email:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "cancels a booking", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-2929", "family": "intent", "state": "Incoming support request via email:\n\"The product broke — refund 79434 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2930", "family": "policy", "state": "A2 changes the limit to $2,000 for role employee, beginning 04 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 29082 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region south, from 25 February 2024 onward.\n\nGoverning document PROC-57 was issued Sunday 19 March 2023. Covered classes are vendor / regional manager / contractor / team lead / employee / intern; other roles are outside scope.\n\nCASE 29082: Ingrid Okafor, role=field technician, region=west. Event date 03 November 2025; request received 05 December 2025; claimed amount $2,749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2931", "family": "policy", "state": "Governing document STD-44 was issued Friday 14 July 2023. Covered classes are regional manager / vendor / employee / contractor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role team lead, beginning 15 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region east, from 14 January 2024 onward.\n\nCobalt Health | decision file 48094 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 48094: Tobias Ames, role=vendor, region=north. Event date 19 January 2024; request received 03 May 2024; claimed amount $5,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2932", "family": "policy", "state": "Governing document POL-90 was issued Tuesday 09 April 2024. Covered classes are team lead / intern / employee / regional manager; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCedar Retail Group | decision file 31327 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role employee, beginning 27 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region west, from 20 December 2024 onward.\n\nCASE 31327: Viktor Ames, role=contractor, region=north. Event date 17 January 2026; request received 18 April 2026; claimed amount $6,751. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2933", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role intern, beginning 10 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region central, from 11 July 2023 onward.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 22733 | vendor onboarding | consolidated rule pack\n\nGoverning document MAN-64 was issued Sunday 12 February 2023. Covered classes are contractor / intern / team lead / employee; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 22733: Amara Silva, role=vendor, region=west. Event date 22 September 2025; request received 02 November 2025; claimed amount $600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2934", "family": "policy", "state": "A2 changes the limit to $2,000 for role intern, beginning 16 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nSummit Energy | decision file 95648 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-26 was issued Wednesday 29 March 2023. Covered classes are regional manager / field technician / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region south, from 29 October 2023 onward.\n\nCASE 95648: Ingrid Novak, role=intern, region=central. Event date 30 December 2023; request received 25 January 2024; claimed amount $699. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2935", "family": "policy", "state": "Governing document STD-48 was issued Monday 24 April 2023. Covered classes are contractor / employee / team lead / regional manager / field technician / vendor; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region coastal, from 03 April 2024 onward.\n\nLattice Analytics | decision file 31126 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $6,500 for role regional manager, beginning 14 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 31126: Elena Okafor, role=employee, region=north. Event date 27 March 2025; request received 10 April 2025; claimed amount $2,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2936", "family": "policy", "state": "Vantage Air | decision file 86853 | equipment warranty | consolidated rule pack\n\nGoverning document PROC-78 was issued Monday 19 June 2023. Covered classes are regional manager / contractor / employee / vendor / field technician / intern; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region central, from 12 December 2023 onward.\n\nA2 changes the limit to $1,300 for role team lead, beginning 21 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCASE 86853: Sofia Silva, role=intern, region=central. Event date 19 August 2025; request received 01 September 2025; claimed amount $1,300. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2937", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "changes seat assignment", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2938", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-59 was issued Friday 14 April 2023. Covered classes are field technician / regional manager / team lead / contractor / intern / employee; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $2,000 for role intern, beginning 17 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 34204 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region coastal, from 19 January 2024 onward.\n\nCASE 34204: Leila Tan, role=employee, region=north. Event date 26 November 2025; request received 10 December 2025; claimed amount $2,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2939", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara is employed by Beacon Insurance.\n- Leila reports directly to Kenji.\n- The headquarters of Northwind Systems is in Leeds.\n- Hana is employed by Meridian Bank.\n- Tessa is employed by Cedar Retail Group.\n- Omar is employed by Beacon Insurance.\n- The headquarters of Atlas Freight is in Turku.\n- Aisha is employed by Northwind Systems.\n- Sofia reports directly to Aisha.\n- Kenji is employed by Northwind Systems.\n- Hana reports directly to Amara.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Tobias reports directly to Omar.\n- Sofia is employed by Meridian Bank.\n- Aisha reports directly to Hana.\n- Leila is employed by Atlas Freight.\n- The headquarters of Beacon Insurance is in Leeds.\n- Amara reports directly to Leila.\n- Tobias is employed by Cedar Retail Group.\n- Tessa reports directly to Tobias.\n- Omar reports directly to Sofia.\n- The headquarters of Meridian Bank is in Turku.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Bergen", "2": "Valencia", "3": "Ghent"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2940", "family": "intent", "state": "A user sent this message to the support desk:\n\"Can i exchange 78604 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "asks where an existing order is", "4": "wants to cancel a placed order", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-2941", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region north, from 06 December 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 54010 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $14,000 for role regional manager, beginning 31 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-72 was issued Friday 26 May 2023. Covered classes are contractor / field technician / employee / regional manager / vendor; other roles are outside scope.\n\nCASE 54010: Hana Okafor, role=field technician, region=coastal. Event date 16 November 2024; request received 14 January 2025; claimed amount $1,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2942", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nVantage Air | decision file 56269 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role contractor, beginning 03 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-99 was issued Sunday 05 May 2024. Covered classes are employee / intern / contractor / vendor / team lead; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region central, from 29 May 2025 onward.\n\nCASE 56269: Mei Tan, role=team lead, region=west. Event date 03 May 2025; request received 16 May 2025; claimed amount $2,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2943", "family": "policy", "state": "Ironwood Manufacturing | decision file 45590 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region central, from 03 October 2023 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document MAN-57 was issued Saturday 25 February 2023. Covered classes are employee / regional manager / intern / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role vendor, beginning 24 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 45590: Leila Tan, role=regional manager, region=east. Event date 24 March 2026; request received 23 May 2026; claimed amount $700. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2944", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia reports directly to Tobias.\n- Pablo reports directly to Priya.\n- Kenji is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Porto.\n- Amara reports directly to Yuki.\n- Sofia is employed by Cedar Retail Group.\n- The headquarters of Vantage Air is in Cork.\n- Priya reports directly to Amara.\n- The headquarters of Lattice Analytics is in Porto.\n- Elena reports directly to Hana.\n- Kenji reports directly to Elena.\n- The headquarters of Meridian Bank is in Tallinn.\n- Hana is employed by Lattice Analytics.\n- Amara is employed by Lattice Analytics.\n- Pablo is employed by Cedar Retail Group.\n- Tobias is employed by Cedar Retail Group.\n- The headquarters of Pinnacle Software is in Bergen.\n- Tobias reports directly to Pablo.\n- Yuki reports directly to Kenji.\n- Elena is employed by Vantage Air.\n- Priya is employed by Meridian Bank.\n- Yuki is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Cork", "2": "Austin", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2945", "family": "intent", "state": "A user sent this message to the travel desk:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "asks flight status", "3": "reports lost baggage", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2946", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCobalt Health | decision file 94452 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region coastal, from 23 December 2023 onward.\n\nA2 changes the limit to $6,500 for role contractor, beginning 09 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-70 was issued Tuesday 31 January 2023. Covered classes are field technician / intern / vendor / team lead / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 94452: Viktor Okafor, role=intern, region=coastal. Event date 15 January 2026; request received 06 February 2026; claimed amount $6,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2947", "family": "policy", "state": "A manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 52395 | equipment warranty | consolidated rule pack\n\nGoverning document POL-47 was issued Monday 22 May 2023. Covered classes are vendor / field technician / employee / regional manager / team lead / intern; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role employee, beginning 28 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region north, from 13 January 2024 onward.\n\nCASE 52395: Mateo Okafor, role=regional manager, region=coastal. Event date 29 June 2025; request received 27 September 2025; claimed amount $4,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2948", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region coastal, from 26 July 2024 onward.\n\nPinnacle Software | decision file 55483 | data export review | consolidated rule pack\n\nA2 changes the limit to $2,800 for role vendor, beginning 22 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-78 was issued Thursday 07 December 2023. Covered classes are employee / contractor / vendor / regional manager / field technician; other roles are outside scope.\n\nCASE 55483: Mateo Okafor, role=vendor, region=coastal. Event date 29 July 2025; request received 03 September 2025; claimed amount $1,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2949", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nVantage Air | decision file 71611 | data export review | consolidated rule pack\n\nA2 changes the limit to $800 for role vendor, beginning 13 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region coastal, from 21 January 2025 onward.\n\nGoverning document STD-38 was issued Friday 05 April 2024. Covered classes are employee / field technician / team lead / contractor / vendor / regional manager; other roles are outside scope.\n\nCASE 71611: Stefan Novak, role=employee, region=coastal. Event date 25 October 2025; request received 30 November 2025; claimed amount $599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2950", "family": "intent", "state": "Incoming travel request via email:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "books airfare", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-2951", "family": "intent", "state": "Incoming travel request via email:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "asks flight status", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-2952", "family": "intent", "state": "A user sent this message to the support desk:\n\"The product broke — refund 86475 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "reports an item arrived broken", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-2953", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena is employed by Pinnacle Software.\n- Viktor is employed by Vantage Air.\n- Amara reports directly to Callum.\n- Viktor reports directly to Elena.\n- Bruno reports directly to Viktor.\n- Amara is employed by Beacon Insurance.\n- Kenji is employed by Vantage Air.\n- Priya is employed by Pinnacle Software.\n- Callum reports directly to Priya.\n- Sofia reports directly to Bruno.\n- The headquarters of Vantage Air is in Porto.\n- The headquarters of Beacon Insurance is in Porto.\n- The headquarters of Summit Energy is in Porto.\n- The headquarters of Helios Logistics is in Porto.\n- Callum is employed by Helios Logistics.\n- Bruno is employed by Vantage Air.\n- The headquarters of Pinnacle Software is in Cork.\n- Elena reports directly to Ingrid.\n- Ingrid is employed by Summit Energy.\n- Priya reports directly to Kenji.\n- Sofia is employed by Beacon Insurance.\n- Kenji reports directly to Sofia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Oslo", "2": "Turku", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2954", "family": "policy", "state": "Governing document PROC-41 was issued Friday 15 December 2023. Covered classes are vendor / field technician / contractor / regional manager / team lead; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region west, from 09 January 2025 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role intern, beginning 05 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 78680 | equipment warranty | consolidated rule pack\n\nCASE 78680: Kenji Berg, role=intern, region=east. Event date 15 January 2026; request received 04 February 2026; claimed amount $4,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2955", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "reports lost baggage", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2956", "family": "policy", "state": "Governing document PROC-81 was issued Sunday 05 May 2024. Covered classes are intern / regional manager / field technician / vendor / contractor; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region coastal, from 31 March 2025 onward.\n\nA2 changes the limit to $4,200 for role intern, beginning 12 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 51586 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 51586: Hana Novak, role=intern, region=east. Event date 01 May 2027; request received 22 June 2027; claimed amount $4,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-2957", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "changes seat assignment", "3": "reports lost baggage", "4": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-2958", "family": "intent", "state": "Incoming support request via email:\n\"Want my money back for 87449\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2959", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $1,100 for region west, from 16 November 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nSummit Energy | decision file 87061 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $800 for role field technician, beginning 29 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nGoverning document MAN-40 was issued Sunday 10 March 2024. Covered classes are vendor / team lead / intern / field technician / employee; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 87061: Hana Ames, role=intern, region=west. Event date 14 November 2025; request received 30 December 2025; claimed amount $800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2960", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $7,500 for region north, from 25 May 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role field technician, beginning 16 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 70104 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document STD-22 was issued Tuesday 12 September 2023. Covered classes are intern / team lead / contractor / regional manager / vendor / employee; other roles are outside scope.\n\nCASE 70104: Yuki Silva, role=intern, region=coastal. Event date 07 October 2024; request received 22 November 2024; claimed amount $900. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2961", "family": "policy", "state": "A2 changes the limit to $6,500 for role regional manager, beginning 10 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-10 was issued Thursday 22 February 2024. Covered classes are employee / team lead / field technician / contractor / intern / regional manager; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nPinnacle Software | decision file 17858 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region north, from 26 January 2025 onward.\n\nCASE 17858: Felix Silva, role=team lead, region=north. Event date 27 June 2025; request received 25 July 2025; claimed amount $1,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2962", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-60 was issued Saturday 23 September 2023. Covered classes are team lead / contractor / intern / regional manager / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role field technician, beginning 31 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 70068 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region north, from 17 March 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 70068: Kenji Novak, role=regional manager, region=east. Event date 04 May 2025; request received 03 June 2025; claimed amount $699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2963", "family": "intent", "state": "A user sent this message to the support desk:\n\"Tracking for 57138 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-2964", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa reports directly to Mateo.\n- Priya reports directly to Aisha.\n- Mateo is employed by Beacon Insurance.\n- Stefan reports directly to Bruno.\n- The headquarters of Cobalt Health is in Leeds.\n- The headquarters of Atlas Freight is in Austin.\n- Callum is employed by Summit Energy.\n- Callum reports directly to Hana.\n- Hana is employed by Atlas Freight.\n- Aisha reports directly to Pablo.\n- The headquarters of Beacon Insurance is in Porto.\n- Priya is employed by Beacon Insurance.\n- Pablo is employed by Atlas Freight.\n- Aisha is employed by Cobalt Health.\n- Tessa is employed by Beacon Insurance.\n- Bruno is employed by Northwind Systems.\n- Stefan is employed by Beacon Insurance.\n- The headquarters of Summit Energy is in Nagoya.\n- Pablo reports directly to Callum.\n- Hana reports directly to Tessa.\n- The headquarters of Northwind Systems is in Valencia.\n- Bruno reports directly to Priya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Cork", "2": "Austin", "3": "Ghent"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-2965", "family": "policy", "state": "Cedar Retail Group | decision file 13003 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region north, from 25 May 2024 onward.\n\nGoverning document STD-10 was issued Friday 22 September 2023. Covered classes are contractor / regional manager / intern / team lead / employee / vendor; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role intern, beginning 17 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 13003: Elena Silva, role=contractor, region=east. Event date 15 September 2024; request received 15 November 2024; claimed amount $2,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2966", "family": "policy", "state": "A2 changes the limit to $14,000 for role field technician, beginning 14 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region east, from 09 April 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nGoverning document PROC-46 was issued Tuesday 21 March 2023. Covered classes are vendor / field technician / contractor / regional manager; other roles are outside scope.\n\nIronwood Manufacturing | decision file 92681 | vendor onboarding | consolidated rule pack\n\nCASE 92681: Mateo Ames, role=intern, region=north. Event date 03 January 2026; request received 19 March 2026; claimed amount $1,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2967", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region north, from 13 July 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $4,200 for role contractor, beginning 08 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document STD-51 was issued Wednesday 05 April 2023. Covered classes are regional manager / vendor / team lead / field technician / intern / employee; other roles are outside scope.\n\nHelios Logistics | decision file 61411 | service credit | consolidated rule pack\n\nCASE 61411: Tessa Novak, role=field technician, region=north. Event date 20 July 2024; request received 25 August 2024; claimed amount $1,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2968", "family": "policy", "state": "A manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region west, from 20 June 2024 onward.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 04 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCobalt Health | decision file 91080 | travel reimbursement | consolidated rule pack\n\nGoverning document POL-89 was issued Sunday 05 November 2023. Covered classes are vendor / field technician / employee / team lead; other roles are outside scope.\n\nCASE 91080: Aisha Berg, role=team lead, region=west. Event date 04 July 2025; request received 16 July 2025; claimed amount $8,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2969", "family": "policy", "state": "A manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCedar Retail Group | decision file 69207 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $14,000 for role vendor, beginning 11 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region central, from 15 July 2024 onward.\n\nGoverning document PROC-49 was issued Thursday 16 November 2023. Covered classes are employee / regional manager / contractor; other roles are outside scope.\n\nCASE 69207: Mara Berg, role=field technician, region=east. Event date 01 February 2025; request received 22 February 2025; claimed amount $2,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2970", "family": "policy", "state": "A manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $14,000 for role employee, beginning 02 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region west, from 23 September 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-73 was issued Monday 08 April 2024. Covered classes are employee / vendor / contractor / regional manager / field technician; other roles are outside scope.\n\nBeacon Insurance | decision file 61569 | travel reimbursement | consolidated rule pack\n\nCASE 61569: Kenji Novak, role=intern, region=south. Event date 30 March 2027; request received 01 April 2027; claimed amount $2,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2971", "family": "policy", "state": "A2 changes the limit to $1,300 for role team lead, beginning 10 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region north, from 03 August 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-90 was issued Monday 17 July 2023. Covered classes are regional manager / intern / team lead / contractor; other roles are outside scope.\n\nHelios Logistics | decision file 21011 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nCASE 21011: Ingrid Silva, role=intern, region=south. Event date 24 January 2024; request received 25 March 2024; claimed amount $1,449. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2972", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-81 was issued Tuesday 29 August 2023. Covered classes are vendor / field technician / contractor; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region north, from 16 January 2024 onward.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nNorthwind Systems | decision file 74657 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $800 for role vendor, beginning 07 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 74657: Mei Tan, role=vendor, region=south. Event date 28 March 2025; request received 11 May 2025; claimed amount $800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2973", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $1,100 for region coastal, from 12 February 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-64 was issued Saturday 07 October 2023. Covered classes are regional manager / field technician / intern / employee; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role intern, beginning 10 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 25049 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 25049: Viktor Tan, role=contractor, region=west. Event date 10 August 2026; request received 01 September 2026; claimed amount $6,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2974", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 11 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 75442 | travel reimbursement | consolidated rule pack\n\nGoverning document POL-96 was issued Tuesday 13 February 2024. Covered classes are intern / contractor / vendor / team lead / field technician / employee; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region north, from 04 July 2024 onward.\n\nCASE 75442: Dmitri Silva, role=vendor, region=south. Event date 04 April 2026; request received 25 April 2026; claimed amount $2,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2975", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "reports lost baggage", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2976", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $11,000 for region east, from 28 September 2023 onward.\n\nIronwood Manufacturing | decision file 50485 | relocation assistance | consolidated rule pack\n\nGoverning document STD-87 was issued Tuesday 04 April 2023. Covered classes are contractor / regional manager / intern / employee / team lead / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $800 for role intern, beginning 04 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 50485: Leila Tan, role=regional manager, region=north. Event date 17 November 2023; request received 24 January 2024; claimed amount $11,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2977", "family": "policy", "state": "A2 changes the limit to $9,500 for role team lead, beginning 18 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 16696 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-55 was issued Tuesday 25 April 2023. Covered classes are intern / vendor / contractor / team lead; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region coastal, from 29 April 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 16696: Mateo Okafor, role=contractor, region=east. Event date 25 April 2026; request received 28 June 2026; claimed amount $1,899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2978", "family": "intent", "state": "Incoming support request via email:\n\"Wrong address on order 20613, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "wants a different size/color/variant", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-2979", "family": "policy", "state": "Governing document MAN-14 was issued Wednesday 13 December 2023. Covered classes are vendor / field technician / intern / employee / team lead; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region east, from 30 December 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 82054 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $6,500 for role team lead, beginning 11 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 82054: Yuki Silva, role=intern, region=west. Event date 08 August 2026; request received 12 September 2026; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2980", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $9,500 for role intern, beginning 28 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-44 was issued Thursday 16 February 2023. Covered classes are contractor / intern / employee / regional manager / vendor / field technician; other roles are outside scope.\n\nMeridian Bank | decision file 63831 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region west, from 14 October 2023 onward.\n\nCASE 63831: Yuki Berg, role=vendor, region=coastal. Event date 11 November 2024; request received 23 December 2024; claimed amount $11,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-2981", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "reports lost baggage", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-2982", "family": "intent", "state": "New support ticket, customer message:\n\"Please cancel order 15050 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "asks where an existing order is", "3": "asks for money back on a purchase", "4": "wants the delivery address updated", "5": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-2983", "family": "policy", "state": "A2 changes the limit to $14,000 for role employee, beginning 01 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region east, from 09 October 2024 onward.\n\nLattice Analytics | decision file 69102 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-52 was issued Monday 25 December 2023. Covered classes are regional manager / intern / employee; other roles are outside scope.\n\nCASE 69102: Sofia Silva, role=team lead, region=west. Event date 26 October 2025; request received 26 December 2025; claimed amount $2,949. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2984", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role team lead, beginning 24 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region north, from 31 July 2023 onward.\n\nGoverning document MAN-65 was issued Friday 10 February 2023. Covered classes are field technician / intern / team lead / contractor / regional manager; other roles are outside scope.\n\nSummit Energy | decision file 67156 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 67156: Leila Ames, role=team lead, region=central. Event date 21 December 2025; request received 27 December 2025; claimed amount $1,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2985", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $700 for region north, from 18 March 2024 onward.\n\nBeacon Insurance | decision file 72107 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document POL-51 was issued Tuesday 28 February 2023. Covered classes are vendor / regional manager / intern / field technician / team lead / employee; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role contractor, beginning 10 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 72107: Ingrid Silva, role=field technician, region=coastal. Event date 15 October 2023; request received 19 November 2023; claimed amount $1,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2986", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $700 for region central, from 24 November 2023 onward.\n\nGoverning document PROC-31 was issued Sunday 30 July 2023. Covered classes are field technician / vendor / contractor / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 95503 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role field technician, beginning 05 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 95503: Aisha Berg, role=team lead, region=central. Event date 17 August 2025; request received 14 September 2025; claimed amount $13,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2987", "family": "policy", "state": "A2 changes the limit to $1,300 for role field technician, beginning 01 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region central, from 08 June 2024 onward.\n\nGoverning document POL-48 was issued Sunday 18 June 2023. Covered classes are contractor / field technician / vendor / employee / regional manager / team lead; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nSummit Energy | decision file 48510 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 48510: Callum Okafor, role=employee, region=north. Event date 10 February 2025; request received 19 February 2025; claimed amount $6,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-2988", "family": "intent", "state": "New travel ticket, customer message:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "changes seat assignment", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2989", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "reports lost baggage", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2990", "family": "policy", "state": "A manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nGoverning document MAN-59 was issued Tuesday 14 February 2023. Covered classes are team lead / intern / employee / regional manager / contractor; other roles are outside scope.\n\nAtlas Freight | decision file 14237 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region east, from 19 August 2023 onward.\n\nA2 changes the limit to $2,000 for role intern, beginning 18 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 14237: Dmitri Silva, role=vendor, region=central. Event date 31 March 2026; request received 21 April 2026; claimed amount $1,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2991", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $1,100 for region north, from 22 April 2025 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role contractor, beginning 07 January 2026; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-86 was issued Friday 29 March 2024. Covered classes are intern / field technician / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCedar Retail Group | decision file 62397 | service credit | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 62397: Sofia Tan, role=intern, region=coastal. Event date 12 July 2025; request received 17 September 2025; claimed amount $6,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-2992", "family": "policy", "state": "A2 changes the limit to $4,200 for role intern, beginning 06 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document POL-60 was issued Sunday 01 January 2023. Covered classes are contractor / vendor / team lead / regional manager / field technician; other roles are outside scope.\n\nCobalt Health | decision file 50536 | data export review | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region east, from 08 July 2023 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 50536: Zoya Berg, role=intern, region=east. Event date 20 November 2023; request received 25 December 2023; claimed amount $11,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-2993", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Cork.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Tessa is employed by Northwind Systems.\n- Hana is employed by Pinnacle Software.\n- Tessa reports directly to Felix.\n- Leila is employed by Atlas Freight.\n- Felix is employed by Beacon Insurance.\n- The headquarters of Pinnacle Software is in Valencia.\n- The headquarters of Atlas Freight is in Leeds.\n- Stefan is employed by Atlas Freight.\n- Hana reports directly to Mei.\n- Leila reports directly to Yuki.\n- Tobias is employed by Beacon Insurance.\n- Yuki reports directly to Amara.\n- The headquarters of Beacon Insurance is in Cork.\n- Amara is employed by Northwind Systems.\n- Stefan reports directly to Hana.\n- Felix reports directly to Tobias.\n- Yuki is employed by Cedar Retail Group.\n- Tobias reports directly to Leila.\n- Amara reports directly to Stefan.\n- Mei is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Cork", "2": "Tallinn", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-2994", "family": "intent", "state": "Incoming support request via email:\n\"Order 5059 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "asks where an existing order is", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-2995", "family": "multihop", "state": "Corporate registry excerpt:\n- Jonas is employed by Lattice Analytics.\n- The headquarters of Northwind Systems is in Lyon.\n- Priya reports directly to Bruno.\n- Amara is employed by Lattice Analytics.\n- Viktor reports directly to Tobias.\n- Jonas reports directly to Amara.\n- Priya is employed by Meridian Bank.\n- Callum reports directly to Yuki.\n- Sofia is employed by Lattice Analytics.\n- Viktor is employed by Meridian Bank.\n- Bruno reports directly to Jonas.\n- The headquarters of Meridian Bank is in Austin.\n- The headquarters of Lattice Analytics is in Turku.\n- Yuki is employed by Pinnacle Software.\n- Callum is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Oslo.\n- Amara reports directly to Viktor.\n- Yuki reports directly to Sofia.\n- Tobias is employed by Meridian Bank.\n- Sofia reports directly to Priya.\n- Bruno is employed by Lattice Analytics.\n- The headquarters of Vantage Air is in Bergen.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Turku", "2": "Austin", "3": "Valencia"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-2996", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region coastal, from 01 February 2024 onward.\n\nA2 changes the limit to $14,000 for role field technician, beginning 29 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-11 was issued Saturday 11 February 2023. Covered classes are employee / field technician / intern; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nPinnacle Software | decision file 53193 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nCASE 53193: Dmitri Novak, role=vendor, region=south. Event date 30 December 2024; request received 07 March 2025; claimed amount $9,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2997", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region east, from 02 March 2025 onward.\n\nA2 changes the limit to $14,000 for role intern, beginning 10 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nGoverning document STD-56 was issued Sunday 28 January 2024. Covered classes are contractor / employee / field technician / regional manager; other roles are outside scope.\n\nMeridian Bank | decision file 71449 | service credit | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 71449: Felix Ames, role=contractor, region=south. Event date 09 November 2025; request received 07 February 2026; claimed amount $1,599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-2998", "family": "policy", "state": "Lattice Analytics | decision file 69237 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region south, from 11 December 2024 onward.\n\nGoverning document POL-24 was issued Tuesday 28 November 2023. Covered classes are intern / contractor / employee; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $2,800 for role team lead, beginning 30 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 69237: Dmitri Okafor, role=regional manager, region=south. Event date 25 May 2026; request received 04 June 2026; claimed amount $7,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-2999", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nNorthwind Systems | decision file 60318 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role field technician, beginning 18 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-28 was issued Wednesday 25 October 2023. Covered classes are employee / intern / regional manager / vendor; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region coastal, from 16 November 2024 onward.\n\nCASE 60318: Yuki Novak, role=intern, region=north. Event date 15 December 2025; request received 06 February 2026; claimed amount $4,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3000", "family": "intent", "state": "A user sent this message to the support desk:\n\"Please cancel order 2080 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3001", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role contractor, beginning 28 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region east, from 12 May 2024 onward.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCedar Retail Group | decision file 41723 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-92 was issued Tuesday 05 December 2023. Covered classes are regional manager / intern / team lead / employee / field technician; other roles are outside scope.\n\nCASE 41723: Tessa Tan, role=contractor, region=south. Event date 04 September 2024; request received 03 October 2024; claimed amount $11,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3002", "family": "intent", "state": "New support ticket, customer message:\n\"93604 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "wants the delivery address updated", "4": "reports an item arrived broken", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3003", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document STD-26 was issued Thursday 08 February 2024. Covered classes are employee / vendor / intern / field technician / contractor; other roles are outside scope.\n\nVantage Air | decision file 16545 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region east, from 21 December 2024 onward.\n\nA2 changes the limit to $9,500 for role vendor, beginning 25 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 16545: Elena Berg, role=vendor, region=central. Event date 11 September 2025; request received 12 October 2025; claimed amount $1,249. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3004", "family": "policy", "state": "A manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-64 was issued Saturday 11 February 2023. Covered classes are contractor / employee / team lead / vendor; other roles are outside scope.\n\nA2 changes the limit to $800 for role team lead, beginning 18 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region east, from 06 December 2023 onward.\n\nPinnacle Software | decision file 95800 | service credit | consolidated rule pack\n\nCASE 95800: Mateo Okafor, role=team lead, region=west. Event date 05 September 2025; request received 28 October 2025; claimed amount $3,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3005", "family": "policy", "state": "Cobalt Health | decision file 78828 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region east, from 01 October 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document POL-83 was issued Friday 26 April 2024. Covered classes are field technician / employee / contractor / vendor / team lead / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role intern, beginning 25 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 78828: Viktor Ames, role=contractor, region=coastal. Event date 04 February 2027; request received 27 March 2027; claimed amount $1,451. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3006", "family": "policy", "state": "A manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region north, from 17 May 2025 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document PROC-16 was issued Monday 22 April 2024. Covered classes are field technician / employee / intern; other roles are outside scope.\n\nNorthwind Systems | decision file 89660 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $800 for role employee, beginning 24 February 2026; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 89660: Hana Novak, role=vendor, region=south. Event date 14 March 2025; request received 20 May 2025; claimed amount $799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3007", "family": "intent", "state": "New travel ticket, customer message:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "books airfare", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3008", "family": "policy", "state": "Atlas Freight | decision file 36185 | equipment warranty | consolidated rule pack\n\nGoverning document PROC-61 was issued Thursday 08 February 2024. Covered classes are intern / employee / vendor / regional manager; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $2,800 for role field technician, beginning 08 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region east, from 20 May 2024 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCASE 36185: Mara Berg, role=employee, region=central. Event date 16 March 2025; request received 23 April 2025; claimed amount $899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-3009", "family": "multihop", "state": "Corporate registry excerpt:\n- Hana is employed by Summit Energy.\n- Tessa reports directly to Amara.\n- Tessa is employed by Summit Energy.\n- Elena reports directly to Stefan.\n- The headquarters of Cedar Retail Group is in Turku.\n- Dmitri reports directly to Priya.\n- Amara is employed by Helios Logistics.\n- Dmitri is employed by Vantage Air.\n- Hana reports directly to Dmitri.\n- Yuki reports directly to Elena.\n- Stefan reports directly to Mara.\n- Yuki is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Cork.\n- Elena is employed by Meridian Bank.\n- Amara reports directly to Yuki.\n- Mara is employed by Meridian Bank.\n- The headquarters of Vantage Air is in Ghent.\n- Priya reports directly to Tessa.\n- Stefan is employed by Helios Logistics.\n- The headquarters of Summit Energy is in Leeds.\n- Priya is employed by Cedar Retail Group.\n- The headquarters of Helios Logistics is in Valencia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Valencia", "2": "Oslo", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3010", "family": "policy", "state": "A2 changes the limit to $2,800 for role contractor, beginning 09 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-26 was issued Thursday 11 April 2024. Covered classes are contractor / intern / field technician; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nHelios Logistics | decision file 44311 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region south, from 17 January 2025 onward.\n\nCASE 44311: Dmitri Silva, role=field technician, region=central. Event date 09 November 2025; request received 24 December 2025; claimed amount $4,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3011", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Pinnacle Software is in Bergen.\n- Dmitri reports directly to Zoya.\n- Felix reports directly to Dmitri.\n- Zoya is employed by Cedar Retail Group.\n- Sofia reports directly to Lucia.\n- Dmitri is employed by Helios Logistics.\n- Sofia is employed by Cedar Retail Group.\n- Hana is employed by Atlas Freight.\n- Lucia reports directly to Bruno.\n- Jonas is employed by Atlas Freight.\n- The headquarters of Helios Logistics is in Porto.\n- The headquarters of Cedar Retail Group is in Oslo.\n- Bruno is employed by Cedar Retail Group.\n- The headquarters of Atlas Freight is in Lyon.\n- Hana reports directly to Sofia.\n- Priya is employed by Atlas Freight.\n- Zoya reports directly to Jonas.\n- The headquarters of Lattice Analytics is in Nagoya.\n- Jonas reports directly to Priya.\n- Lucia is employed by Cedar Retail Group.\n- Bruno reports directly to Felix.\n- Felix is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Lyon", "2": "Bergen", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-3012", "family": "multihop", "state": "Corporate registry excerpt:\n- Yuki is employed by Summit Energy.\n- Elena reports directly to Nadia.\n- Aisha is employed by Atlas Freight.\n- Felix is employed by Lattice Analytics.\n- The headquarters of Summit Energy is in Nagoya.\n- Aisha reports directly to Yuki.\n- Dmitri reports directly to Callum.\n- Amara reports directly to Felix.\n- Callum is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Valencia.\n- Dmitri is employed by Ironwood Manufacturing.\n- Felix reports directly to Pablo.\n- The headquarters of Lattice Analytics is in Nagoya.\n- Elena is employed by Lattice Analytics.\n- The headquarters of Northwind Systems is in Leeds.\n- Yuki reports directly to Amara.\n- Callum reports directly to Aisha.\n- Amara is employed by Lattice Analytics.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- Nadia is employed by Northwind Systems.\n- Nadia reports directly to Dmitri.\n- Pablo is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Valencia", "2": "Porto", "3": "Lyon"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-3013", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cobalt Health is in Turku.\n- The headquarters of Northwind Systems is in Tallinn.\n- Ravi is employed by Summit Energy.\n- Mei is employed by Helios Logistics.\n- The headquarters of Summit Energy is in Ghent.\n- Ingrid is employed by Meridian Bank.\n- Viktor reports directly to Tessa.\n- Mara is employed by Summit Energy.\n- Callum is employed by Northwind Systems.\n- The headquarters of Meridian Bank is in Oslo.\n- Priya reports directly to Mei.\n- Ravi reports directly to Priya.\n- Mei reports directly to Viktor.\n- Tessa reports directly to Yuki.\n- Tessa is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Cork.\n- Yuki is employed by Meridian Bank.\n- Priya is employed by Meridian Bank.\n- Callum reports directly to Ravi.\n- Ingrid reports directly to Callum.\n- Viktor is employed by Northwind Systems.\n- Yuki reports directly to Mara.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Oslo", "2": "Lyon", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3014", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCobalt Health | decision file 99601 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-99 was issued Saturday 06 May 2023. Covered classes are regional manager / employee / intern / vendor / field technician / team lead; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region east, from 13 October 2023 onward.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 28 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 99601: Mara Tan, role=vendor, region=east. Event date 05 November 2024; request received 05 January 2025; claimed amount $7,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3015", "family": "intent", "state": "Incoming support request via email:\n\"Where is order 58114\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "wants a different size/color/variant", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3016", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "reports lost baggage", "3": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3017", "family": "multihop", "state": "Corporate registry excerpt:\n- Aisha is employed by Lattice Analytics.\n- Nadia reports directly to Aisha.\n- Dmitri reports directly to Nadia.\n- Callum reports directly to Dmitri.\n- Bruno reports directly to Stefan.\n- The headquarters of Cedar Retail Group is in Bergen.\n- The headquarters of Helios Logistics is in Cork.\n- Tobias is employed by Beacon Insurance.\n- Pablo is employed by Lattice Analytics.\n- Pablo reports directly to Tobias.\n- Nadia is employed by Lattice Analytics.\n- Stefan reports directly to Callum.\n- The headquarters of Cobalt Health is in Nagoya.\n- Callum is employed by Beacon Insurance.\n- Aisha reports directly to Mateo.\n- The headquarters of Beacon Insurance is in Leeds.\n- Mateo reports directly to Pablo.\n- The headquarters of Lattice Analytics is in Turku.\n- Stefan is employed by Cobalt Health.\n- Dmitri is employed by Beacon Insurance.\n- Mateo is employed by Cobalt Health.\n- Bruno is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Ghent", "2": "Porto", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3018", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "asks flight status", "3": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3019", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Atlas Freight is in Bergen.\n- The headquarters of Lattice Analytics is in Nagoya.\n- Bruno is employed by Atlas Freight.\n- Ingrid is employed by Lattice Analytics.\n- Ravi is employed by Lattice Analytics.\n- Aisha is employed by Lattice Analytics.\n- Priya reports directly to Bruno.\n- Elena is employed by Helios Logistics.\n- Ravi reports directly to Viktor.\n- Amara is employed by Helios Logistics.\n- The headquarters of Beacon Insurance is in Turku.\n- Omar is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Austin.\n- Elena reports directly to Aisha.\n- Bruno reports directly to Elena.\n- Viktor is employed by Lattice Analytics.\n- Priya is employed by Lattice Analytics.\n- Viktor reports directly to Priya.\n- Aisha reports directly to Ingrid.\n- Ingrid reports directly to Amara.\n- The headquarters of Helios Logistics is in Leeds.\n- Omar reports directly to Ravi.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Porto", "2": "Oslo", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3020", "family": "intent", "state": "Incoming travel request via email:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "changes seat assignment", "3": "books airfare", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-3021", "family": "intent", "state": "New support ticket, customer message:\n\"Order 14680 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "reports an item arrived broken", "4": "wants a different size/color/variant", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3022", "family": "policy", "state": "A2 changes the limit to $14,000 for role employee, beginning 05 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-81 was issued Tuesday 02 May 2023. Covered classes are intern / vendor / employee / regional manager / contractor / field technician; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region west, from 28 March 2024 onward.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCobalt Health | decision file 65335 | vendor onboarding | consolidated rule pack\n\nCASE 65335: Yuki Ames, role=employee, region=west. Event date 16 January 2025; request received 14 March 2025; claimed amount $699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3023", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nHelios Logistics | decision file 96498 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region east, from 21 September 2023 onward.\n\nGoverning document MAN-89 was issued Thursday 01 June 2023. Covered classes are contractor / intern / team lead / employee; other roles are outside scope.\n\nA2 changes the limit to $800 for role field technician, beginning 04 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 96498: Callum Novak, role=employee, region=east. Event date 04 November 2024; request received 25 November 2024; claimed amount $799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3024", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-16 was issued Saturday 07 January 2023. Covered classes are vendor / employee / intern; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region south, from 27 September 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nPinnacle Software | decision file 92899 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $14,000 for role team lead, beginning 08 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nCASE 92899: Aisha Berg, role=team lead, region=east. Event date 31 July 2025; request received 13 September 2025; claimed amount $14,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3025", "family": "policy", "state": "Beacon Insurance | decision file 22588 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $800 for role team lead, beginning 12 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region central, from 20 February 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-49 was issued Wednesday 21 June 2023. Covered classes are team lead / employee / field technician / vendor; other roles are outside scope.\n\nCASE 22588: Tessa Ames, role=vendor, region=west. Event date 02 April 2025; request received 08 July 2025; claimed amount $4,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3026", "family": "intent", "state": "Incoming travel request via email:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "asks flight status", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3027", "family": "policy", "state": "A2 changes the limit to $9,500 for role employee, beginning 21 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-73 was issued Thursday 02 November 2023. Covered classes are intern / vendor / team lead / contractor / field technician; other roles are outside scope.\n\nLattice Analytics | decision file 85808 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $900. A1 changes the limit to $1,100 for region west, from 26 May 2024 onward.\n\nCASE 85808: Leila Novak, role=intern, region=north. Event date 05 August 2025; request received 11 October 2025; claimed amount $1,100. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3028", "family": "intent", "state": "Incoming support request via email:\n\"Please cancel order 83121 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3029", "family": "intent", "state": "A user sent this message to the support desk:\n\"Want my money back for 20742\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "reports an item arrived broken", "4": "wants to cancel a placed order", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-3030", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Atlas Freight is in Leeds.\n- Ingrid is employed by Ironwood Manufacturing.\n- Yuki reports directly to Sofia.\n- Callum is employed by Northwind Systems.\n- Aisha reports directly to Tobias.\n- Felix is employed by Meridian Bank.\n- Yuki is employed by Vantage Air.\n- Sofia reports directly to Lucia.\n- Ravi is employed by Atlas Freight.\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- Aisha is employed by Vantage Air.\n- The headquarters of Meridian Bank is in Bergen.\n- Lucia is employed by Vantage Air.\n- Sofia is employed by Atlas Freight.\n- Ravi reports directly to Ingrid.\n- Tobias is employed by Northwind Systems.\n- Ingrid reports directly to Aisha.\n- The headquarters of Northwind Systems is in Porto.\n- Tobias reports directly to Yuki.\n- The headquarters of Vantage Air is in Porto.\n- Callum reports directly to Ravi.\n- Lucia reports directly to Felix.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Austin", "2": "Porto", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3031", "family": "policy", "state": "A2 changes the limit to $2,000 for role intern, beginning 07 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region coastal, from 22 November 2024 onward.\n\nVantage Air | decision file 30439 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-53 was issued Tuesday 02 January 2024. Covered classes are employee / intern / contractor / team lead / vendor; other roles are outside scope.\n\nCASE 30439: Dmitri Tan, role=intern, region=east. Event date 16 February 2025; request received 18 March 2025; claimed amount $2,751. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3032", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCobalt Health | decision file 56622 | data export review | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region west, from 09 February 2024 onward.\n\nA2 changes the limit to $14,000 for role employee, beginning 24 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-45 was issued Sunday 14 May 2023. Covered classes are field technician / vendor / employee / contractor / team lead / intern; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 56622: Pablo Silva, role=team lead, region=south. Event date 18 November 2025; request received 13 December 2025; claimed amount $2,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3033", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "asks flight status", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3034", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum is employed by Lattice Analytics.\n- Priya reports directly to Callum.\n- Priya is employed by Lattice Analytics.\n- Mei is employed by Helios Logistics.\n- Omar is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Aisha reports directly to Leila.\n- Elena is employed by Cedar Retail Group.\n- The headquarters of Beacon Insurance is in Ghent.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- Elena reports directly to Priya.\n- Stefan reports directly to Felix.\n- Stefan is employed by Beacon Insurance.\n- Leila is employed by Beacon Insurance.\n- Omar reports directly to Stefan.\n- Leila reports directly to Mei.\n- The headquarters of Helios Logistics is in Austin.\n- Aisha is employed by Beacon Insurance.\n- Felix reports directly to Aisha.\n- Felix is employed by Ironwood Manufacturing.\n- The headquarters of Lattice Analytics is in Cork.\n- Callum reports directly to Omar.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Lyon", "2": "Tallinn", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3035", "family": "multihop", "state": "Corporate registry excerpt:\n- Mateo is employed by Beacon Insurance.\n- Mateo reports directly to Tessa.\n- Ravi reports directly to Callum.\n- Elena is employed by Ironwood Manufacturing.\n- Callum reports directly to Dmitri.\n- Dmitri is employed by Lattice Analytics.\n- The headquarters of Lattice Analytics is in Nagoya.\n- Aisha is employed by Beacon Insurance.\n- Aisha reports directly to Mateo.\n- Nadia is employed by Summit Energy.\n- The headquarters of Cobalt Health is in Bergen.\n- The headquarters of Summit Energy is in Cork.\n- The headquarters of Beacon Insurance is in Lyon.\n- Ingrid is employed by Lattice Analytics.\n- Callum is employed by Cobalt Health.\n- Nadia reports directly to Elena.\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- Elena reports directly to Aisha.\n- Tessa is employed by Ironwood Manufacturing.\n- Ravi is employed by Summit Energy.\n- Ingrid reports directly to Ravi.\n- Tessa reports directly to Ingrid.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mateo's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Cork", "2": "Turku", "3": "Leeds"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3036", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa reports directly to Stefan.\n- Aisha is employed by Summit Energy.\n- The headquarters of Pinnacle Software is in Leeds.\n- Stefan reports directly to Yuki.\n- Sofia reports directly to Callum.\n- Yuki is employed by Summit Energy.\n- Callum is employed by Pinnacle Software.\n- Dmitri reports directly to Leila.\n- Sofia is employed by Pinnacle Software.\n- Callum reports directly to Tessa.\n- Leila reports directly to Aisha.\n- The headquarters of Atlas Freight is in Leeds.\n- Leila is employed by Ironwood Manufacturing.\n- Lucia is employed by Summit Energy.\n- Tessa is employed by Pinnacle Software.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- Dmitri is employed by Ironwood Manufacturing.\n- Aisha reports directly to Sofia.\n- The headquarters of Cobalt Health is in Tallinn.\n- The headquarters of Summit Energy is in Turku.\n- Lucia reports directly to Dmitri.\n- Stefan is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Leeds", "2": "Bergen", "3": "Ghent"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3037", "family": "policy", "state": "Atlas Freight | decision file 29530 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role contractor, beginning 22 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-28 was issued Saturday 07 January 2023. Covered classes are employee / vendor / intern / contractor / team lead; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region north, from 13 January 2024 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCASE 29530: Hana Novak, role=regional manager, region=central. Event date 11 December 2024; request received 26 December 2024; claimed amount $1,449. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3038", "family": "policy", "state": "Helios Logistics | decision file 75509 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $14,000 for role team lead, beginning 14 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-51 was issued Wednesday 31 January 2024. Covered classes are intern / regional manager / employee / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region coastal, from 21 January 2025 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 75509: Callum Ames, role=regional manager, region=north. Event date 04 December 2024; request received 04 January 2025; claimed amount $14,751. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3039", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-19 was issued Thursday 20 April 2023. Covered classes are regional manager / field technician / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role regional manager, beginning 29 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 14032 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region north, from 17 December 2023 onward.\n\nCASE 14032: Bruno Tan, role=intern, region=coastal. Event date 12 January 2026; request received 13 April 2026; claimed amount $699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3040", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region east, from 10 April 2024 onward.\n\nBeacon Insurance | decision file 13915 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $800 for role vendor, beginning 30 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-98 was issued Tuesday 21 November 2023. Covered classes are field technician / contractor / intern / vendor / regional manager; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 13915: Hana Silva, role=vendor, region=south. Event date 13 October 2025; request received 02 November 2025; claimed amount $1,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3041", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region east, from 22 June 2024 onward.\n\nA2 changes the limit to $14,000 for role team lead, beginning 10 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-15 was issued Wednesday 14 February 2024. Covered classes are intern / team lead / field technician / employee / vendor; other roles are outside scope.\n\nBeacon Insurance | decision file 69993 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 69993: Bruno Novak, role=vendor, region=west. Event date 31 July 2026; request received 24 August 2026; claimed amount $2,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3042", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region central, from 26 January 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-53 was issued Tuesday 02 May 2023. Covered classes are intern / vendor / field technician / employee; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role contractor, beginning 09 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCedar Retail Group | decision file 57676 | travel reimbursement | consolidated rule pack\n\nCASE 57676: Bruno Ames, role=contractor, region=west. Event date 22 May 2025; request received 19 June 2025; claimed amount $601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3043", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region north, from 29 September 2024 onward.\n\nGoverning document STD-29 was issued Friday 13 October 2023. Covered classes are contractor / vendor / intern; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role team lead, beginning 12 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 11832 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nCASE 11832: Tobias Tan, role=employee, region=south. Event date 24 August 2025; request received 03 September 2025; claimed amount $3,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3044", "family": "policy", "state": "Governing document PROC-46 was issued Tuesday 21 February 2023. Covered classes are regional manager / employee / field technician / intern / team lead; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region north, from 16 June 2023 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 90563 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $2,800 for role vendor, beginning 31 July 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 90563: Dmitri Ames, role=field technician, region=south. Event date 27 April 2024; request received 25 May 2024; claimed amount $2,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3045", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya is employed by Summit Energy.\n- The headquarters of Meridian Bank is in Porto.\n- The headquarters of Cedar Retail Group is in Turku.\n- Elena is employed by Summit Energy.\n- Dmitri is employed by Ironwood Manufacturing.\n- Tobias is employed by Ironwood Manufacturing.\n- Lucia is employed by Atlas Freight.\n- Dmitri reports directly to Omar.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Kenji is employed by Cedar Retail Group.\n- Kenji reports directly to Tobias.\n- Zoya reports directly to Kenji.\n- Lucia reports directly to Leila.\n- The headquarters of Atlas Freight is in Bergen.\n- The headquarters of Summit Energy is in Tallinn.\n- Leila is employed by Ironwood Manufacturing.\n- Leila reports directly to Elena.\n- Omar is employed by Atlas Freight.\n- Tobias reports directly to Ravi.\n- Ravi reports directly to Lucia.\n- Elena reports directly to Dmitri.\n- Ravi is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Bergen", "2": "Tallinn", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3046", "family": "policy", "state": "Governing document PROC-33 was issued Tuesday 22 August 2023. Covered classes are vendor / team lead / intern; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCobalt Health | decision file 92534 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region east, from 15 February 2024 onward.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 17 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 92534: Mara Novak, role=regional manager, region=coastal. Event date 21 October 2024; request received 27 November 2024; claimed amount $7,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3047", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias reports directly to Bruno.\n- Bruno is employed by Atlas Freight.\n- Lucia is employed by Lattice Analytics.\n- Amara is employed by Atlas Freight.\n- Viktor is employed by Lattice Analytics.\n- Felix reports directly to Lucia.\n- The headquarters of Lattice Analytics is in Austin.\n- The headquarters of Beacon Insurance is in Turku.\n- Tobias is employed by Beacon Insurance.\n- Pablo is employed by Summit Energy.\n- Pablo reports directly to Felix.\n- The headquarters of Ironwood Manufacturing is in Porto.\n- Ravi is employed by Atlas Freight.\n- Felix is employed by Lattice Analytics.\n- The headquarters of Summit Energy is in Valencia.\n- The headquarters of Atlas Freight is in Lyon.\n- Viktor reports directly to Tobias.\n- Hana is employed by Summit Energy.\n- Amara reports directly to Viktor.\n- Ravi reports directly to Amara.\n- Bruno reports directly to Pablo.\n- Hana reports directly to Ravi.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Lyon", "2": "Valencia", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3048", "family": "policy", "state": "A2 changes the limit to $14,000 for role employee, beginning 02 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region north, from 14 January 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-64 was issued Tuesday 28 February 2023. Covered classes are regional manager / contractor / field technician / intern / vendor; other roles are outside scope.\n\nMeridian Bank | decision file 15025 | service credit | consolidated rule pack\n\nCASE 15025: Ravi Novak, role=team lead, region=central. Event date 09 October 2024; request received 23 November 2024; claimed amount $14,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-3049", "family": "multihop", "state": "Corporate registry excerpt:\n- Mara reports directly to Sofia.\n- The headquarters of Atlas Freight is in Tallinn.\n- The headquarters of Cobalt Health is in Lyon.\n- Bruno reports directly to Mara.\n- Sofia is employed by Meridian Bank.\n- Dmitri is employed by Ironwood Manufacturing.\n- Kenji reports directly to Amara.\n- The headquarters of Meridian Bank is in Tallinn.\n- Amara is employed by Meridian Bank.\n- Mara is employed by Ironwood Manufacturing.\n- Ravi reports directly to Mateo.\n- Mateo is employed by Lattice Analytics.\n- Omar reports directly to Dmitri.\n- Bruno is employed by Atlas Freight.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- The headquarters of Lattice Analytics is in Ghent.\n- Mateo reports directly to Omar.\n- Sofia reports directly to Kenji.\n- Omar is employed by Ironwood Manufacturing.\n- Ravi is employed by Lattice Analytics.\n- Kenji is employed by Ironwood Manufacturing.\n- Dmitri reports directly to Bruno.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Bergen", "2": "Porto", "3": "Tallinn"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3050", "family": "policy", "state": "Governing document PROC-44 was issued Friday 25 August 2023. Covered classes are intern / employee / field technician / team lead / contractor; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region north, from 12 August 2024 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 21585 | data export review | consolidated rule pack\n\nA2 changes the limit to $1,300 for role vendor, beginning 17 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 21585: Yuki Berg, role=team lead, region=central. Event date 27 April 2026; request received 11 May 2026; claimed amount $1,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3051", "family": "intent", "state": "New travel ticket, customer message:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "books airfare", "3": "reports lost baggage", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3052", "family": "policy", "state": "Governing document POL-71 was issued Monday 19 February 2024. Covered classes are contractor / intern / field technician / team lead; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCedar Retail Group | decision file 54500 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role field technician, beginning 16 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region coastal, from 22 October 2024 onward.\n\nCASE 54500: Felix Ames, role=field technician, region=north. Event date 17 November 2024; request received 08 December 2024; claimed amount $11,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3053", "family": "policy", "state": "Governing document POL-74 was issued Monday 01 January 2024. Covered classes are regional manager / vendor / employee / intern / field technician / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region south, from 12 July 2024 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role field technician, beginning 11 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 53514 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 53514: Aisha Novak, role=vendor, region=central. Event date 01 June 2025; request received 15 June 2025; claimed amount $1,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3054", "family": "intent", "state": "A user sent this message to the support desk:\n\"The product broke — refund 55821 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "wants to cancel a placed order", "4": "asks for money back on a purchase", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3055", "family": "intent", "state": "Incoming support request via email:\n\"Status on my shipment 83217 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "asks for money back on a purchase", "4": "wants the delivery address updated", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-3056", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya is employed by Cedar Retail Group.\n- The headquarters of Beacon Insurance is in Oslo.\n- The headquarters of Cedar Retail Group is in Cork.\n- The headquarters of Meridian Bank is in Tallinn.\n- Elena reports directly to Yuki.\n- Felix is employed by Ironwood Manufacturing.\n- The headquarters of Cobalt Health is in Cork.\n- Omar reports directly to Zoya.\n- Omar is employed by Ironwood Manufacturing.\n- Leila reports directly to Elena.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Stefan reports directly to Leila.\n- Leila is employed by Cobalt Health.\n- Nadia is employed by Ironwood Manufacturing.\n- Felix reports directly to Mateo.\n- Elena is employed by Ironwood Manufacturing.\n- Zoya reports directly to Felix.\n- Yuki reports directly to Nadia.\n- Mateo reports directly to Stefan.\n- Mateo is employed by Meridian Bank.\n- Stefan is employed by Ironwood Manufacturing.\n- Yuki is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Zoya's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Ghent", "2": "Valencia", "3": "Lyon"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3057", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "books airfare", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-3058", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena is employed by Helios Logistics.\n- Felix reports directly to Mateo.\n- Viktor is employed by Helios Logistics.\n- Tobias is employed by Cobalt Health.\n- The headquarters of Helios Logistics is in Tallinn.\n- Mei is employed by Lattice Analytics.\n- Kenji is employed by Helios Logistics.\n- Bruno reports directly to Kenji.\n- The headquarters of Lattice Analytics is in Turku.\n- Mateo is employed by Lattice Analytics.\n- Elena reports directly to Felix.\n- Mateo reports directly to Tobias.\n- The headquarters of Cobalt Health is in Cork.\n- The headquarters of Summit Energy is in Valencia.\n- Bruno is employed by Summit Energy.\n- Kenji reports directly to Mei.\n- Tobias reports directly to Viktor.\n- Viktor reports directly to Amara.\n- Mei reports directly to Elena.\n- Amara is employed by Lattice Analytics.\n- Felix is employed by Helios Logistics.\n- The headquarters of Pinnacle Software is in Ghent.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mateo's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Cork", "2": "Tallinn", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3059", "family": "policy", "state": "Governing document MAN-33 was issued Tuesday 29 August 2023. Covered classes are employee / contractor / vendor / team lead / intern; other roles are outside scope.\n\nNorthwind Systems | decision file 16808 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $800 for role vendor, beginning 25 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region central, from 25 September 2024 onward.\n\nCASE 16808: Tobias Novak, role=team lead, region=south. Event date 27 February 2024; request received 18 June 2024; claimed amount $3,251. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3060", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 04 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-68 was issued Saturday 23 March 2024. Covered classes are team lead / vendor / employee; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region coastal, from 19 October 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nSummit Energy | decision file 15905 | vendor onboarding | consolidated rule pack\n\nCASE 15905: Lucia Ames, role=field technician, region=coastal. Event date 06 May 2027; request received 26 May 2027; claimed amount $1,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3061", "family": "intent", "state": "New support ticket, customer message:\n\"Where is order 5514\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3062", "family": "intent", "state": "A user sent this message to the support desk:\n\"The product broke — refund 35814 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "wants to cancel a placed order", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3063", "family": "policy", "state": "Governing document MAN-69 was issued Monday 16 October 2023. Covered classes are regional manager / field technician / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region north, from 06 February 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $1,300 for role vendor, beginning 15 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 63823 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 63823: Jonas Berg, role=intern, region=east. Event date 21 March 2025; request received 04 April 2025; claimed amount $2,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-3064", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- Ravi is employed by Ironwood Manufacturing.\n- Zoya reports directly to Kenji.\n- The headquarters of Pinnacle Software is in Valencia.\n- Viktor reports directly to Amara.\n- Tobias reports directly to Zoya.\n- Kenji is employed by Lattice Analytics.\n- The headquarters of Cedar Retail Group is in Tallinn.\n- Pablo is employed by Pinnacle Software.\n- The headquarters of Cobalt Health is in Lyon.\n- Leila is employed by Pinnacle Software.\n- Kenji reports directly to Ravi.\n- Callum is employed by Ironwood Manufacturing.\n- Ravi reports directly to Viktor.\n- Viktor is employed by Cobalt Health.\n- The headquarters of Lattice Analytics is in Lyon.\n- Tobias is employed by Lattice Analytics.\n- Zoya is employed by Cedar Retail Group.\n- Leila reports directly to Callum.\n- Amara is employed by Ironwood Manufacturing.\n- Callum reports directly to Tobias.\n- Pablo reports directly to Leila.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Oslo", "2": "Lyon", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3065", "family": "policy", "state": "A2 changes the limit to $2,000 for role employee, beginning 12 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 81961 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region north, from 24 September 2024 onward.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document MAN-13 was issued Sunday 12 November 2023. Covered classes are contractor / regional manager / employee / team lead / field technician; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 81961: Bruno Berg, role=intern, region=central. Event date 20 April 2026; request received 19 July 2026; claimed amount $3,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3066", "family": "policy", "state": "Governing document POL-76 was issued Saturday 13 May 2023. Covered classes are team lead / vendor / field technician / intern / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 51444 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role employee, beginning 05 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region central, from 19 November 2023 onward.\n\nCASE 51444: Nadia Berg, role=team lead, region=east. Event date 18 October 2025; request received 01 November 2025; claimed amount $4,751. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3067", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nNorthwind Systems | decision file 70623 | service credit | consolidated rule pack\n\nA2 changes the limit to $6,500 for role intern, beginning 10 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-45 was issued Friday 12 January 2024. Covered classes are contractor / intern / employee / team lead / regional manager; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region north, from 09 August 2024 onward.\n\nCASE 70623: Hana Berg, role=team lead, region=north. Event date 11 January 2026; request received 31 January 2026; claimed amount $12,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3068", "family": "intent", "state": "New support ticket, customer message:\n\"Want my money back for 95961\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants the delivery address updated", "4": "wants a different size/color/variant", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3069", "family": "policy", "state": "Beacon Insurance | decision file 53180 | relocation assistance | consolidated rule pack\n\nGoverning document POL-98 was issued Wednesday 04 January 2023. Covered classes are contractor / employee / field technician; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region west, from 29 July 2023 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $6,500 for role contractor, beginning 05 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 53180: Felix Ames, role=intern, region=north. Event date 17 July 2025; request received 04 October 2025; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3070", "family": "multihop", "state": "Corporate registry excerpt:\n- Mara is employed by Beacon Insurance.\n- Kenji reports directly to Viktor.\n- Tessa reports directly to Pablo.\n- The headquarters of Beacon Insurance is in Bergen.\n- Elena is employed by Vantage Air.\n- Pablo is employed by Cobalt Health.\n- Viktor is employed by Helios Logistics.\n- Viktor reports directly to Priya.\n- Priya is employed by Beacon Insurance.\n- Jonas is employed by Beacon Insurance.\n- Kenji is employed by Helios Logistics.\n- Elena reports directly to Ingrid.\n- The headquarters of Summit Energy is in Valencia.\n- Ingrid reports directly to Kenji.\n- The headquarters of Helios Logistics is in Bergen.\n- Tessa is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Cork.\n- The headquarters of Vantage Air is in Austin.\n- Jonas reports directly to Tessa.\n- Ingrid is employed by Beacon Insurance.\n- Priya reports directly to Mara.\n- Mara reports directly to Jonas.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Cork", "2": "Oslo", "3": "Turku"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3071", "family": "intent", "state": "New travel ticket, customer message:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "books airfare", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3072", "family": "policy", "state": "A2 changes the limit to $2,000 for role team lead, beginning 06 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-34 was issued Monday 11 March 2024. Covered classes are field technician / regional manager / vendor / employee / intern / team lead; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nHelios Logistics | decision file 93109 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region south, from 30 December 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nCASE 93109: Priya Okafor, role=contractor, region=east. Event date 12 December 2025; request received 19 March 2026; claimed amount $2,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3073", "family": "policy", "state": "Beacon Insurance | decision file 16147 | service credit | consolidated rule pack\n\nGoverning document MAN-37 was issued Monday 15 April 2024. Covered classes are employee / contractor / field technician / team lead; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region coastal, from 06 August 2024 onward.\n\nA2 changes the limit to $800 for role employee, beginning 12 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 16147: Jonas Silva, role=team lead, region=north. Event date 28 November 2024; request received 10 January 2025; claimed amount $801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3074", "family": "policy", "state": "Cedar Retail Group | decision file 32457 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $14,000 for role intern, beginning 07 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region central, from 04 April 2025 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-85 was issued Tuesday 19 March 2024. Covered classes are team lead / employee / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 32457: Viktor Ames, role=regional manager, region=north. Event date 22 April 2026; request received 22 July 2026; claimed amount $3,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3075", "family": "policy", "state": "Governing document PROC-87 was issued Friday 18 August 2023. Covered classes are field technician / team lead / intern / regional manager; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region east, from 18 February 2024 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 19179 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $2,000 for role regional manager, beginning 14 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 19179: Mateo Tan, role=contractor, region=east. Event date 26 July 2025; request received 09 September 2025; claimed amount $9,749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3076", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "changes seat assignment", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3077", "family": "multihop", "state": "Corporate registry excerpt:\n- Dmitri reports directly to Ravi.\n- Omar reports directly to Nadia.\n- Nadia is employed by Beacon Insurance.\n- Leila reports directly to Lucia.\n- The headquarters of Vantage Air is in Ghent.\n- Omar is employed by Beacon Insurance.\n- The headquarters of Northwind Systems is in Ghent.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- Lucia reports directly to Tessa.\n- Lucia is employed by Atlas Freight.\n- Mateo is employed by Northwind Systems.\n- Tessa is employed by Atlas Freight.\n- Ravi is employed by Northwind Systems.\n- Mateo reports directly to Dmitri.\n- Tessa reports directly to Sofia.\n- Leila is employed by Ironwood Manufacturing.\n- Dmitri is employed by Vantage Air.\n- Sofia is employed by Beacon Insurance.\n- The headquarters of Atlas Freight is in Nagoya.\n- The headquarters of Beacon Insurance is in Austin.\n- Ravi reports directly to Omar.\n- Sofia reports directly to Mateo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Ghent", "2": "Austin", "3": "Oslo"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3078", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region coastal, from 29 April 2024 onward.\n\nGoverning document STD-72 was issued Wednesday 29 November 2023. Covered classes are vendor / field technician / team lead / regional manager; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nMeridian Bank | decision file 70964 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 29 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 70964: Callum Novak, role=vendor, region=central. Event date 26 October 2025; request received 25 December 2025; claimed amount $3,701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3079", "family": "policy", "state": "Northwind Systems | decision file 21107 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $2,800 for role employee, beginning 17 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document POL-33 was issued Tuesday 26 March 2024. Covered classes are employee / contractor / regional manager / field technician / vendor / intern; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region west, from 21 February 2025 onward.\n\nCASE 21107: Mei Tan, role=regional manager, region=coastal. Event date 12 June 2026; request received 03 July 2026; claimed amount $2,549. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3080", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $7,500 for region west, from 16 November 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-21 was issued Friday 10 May 2024. Covered classes are team lead / field technician / employee / vendor / intern / contractor; other roles are outside scope.\n\nHelios Logistics | decision file 40630 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role vendor, beginning 09 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 40630: Ingrid Silva, role=employee, region=north. Event date 22 June 2026; request received 07 July 2026; claimed amount $2,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3081", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa reports directly to Stefan.\n- Kenji reports directly to Ravi.\n- Sofia is employed by Vantage Air.\n- Nadia is employed by Meridian Bank.\n- Nadia reports directly to Mateo.\n- Ravi reports directly to Sofia.\n- Felix is employed by Summit Energy.\n- The headquarters of Cedar Retail Group is in Porto.\n- Kenji is employed by Summit Energy.\n- Mara is employed by Beacon Insurance.\n- The headquarters of Beacon Insurance is in Leeds.\n- Mateo reports directly to Mara.\n- Tessa is employed by Beacon Insurance.\n- Mateo is employed by Summit Energy.\n- Ravi is employed by Meridian Bank.\n- The headquarters of Vantage Air is in Turku.\n- Sofia reports directly to Felix.\n- The headquarters of Meridian Bank is in Oslo.\n- Felix reports directly to Tessa.\n- The headquarters of Summit Energy is in Cork.\n- Stefan reports directly to Nadia.\n- Stefan is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Lyon", "2": "Cork", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3082", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $11,000 for region west, from 21 June 2024 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document STD-43 was issued Friday 12 January 2024. Covered classes are employee / intern / contractor / team lead / field technician; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nHelios Logistics | decision file 71539 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $2,000 for role regional manager, beginning 13 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 71539: Jonas Okafor, role=contractor, region=west. Event date 19 March 2026; request received 25 May 2026; claimed amount $2,401. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3083", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document MAN-19 was issued Thursday 08 February 2024. Covered classes are team lead / vendor / regional manager; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region coastal, from 11 March 2025 onward.\n\nA2 changes the limit to $800 for role contractor, beginning 15 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCedar Retail Group | decision file 32843 | travel reimbursement | consolidated rule pack\n\nCASE 32843: Kenji Okafor, role=vendor, region=coastal. Event date 29 August 2025; request received 29 September 2025; claimed amount $899. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3084", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Helios Logistics is in Lyon.\n- Ingrid is employed by Atlas Freight.\n- Mateo is employed by Cobalt Health.\n- Felix is employed by Cobalt Health.\n- Omar is employed by Cobalt Health.\n- The headquarters of Cedar Retail Group is in Nagoya.\n- Omar reports directly to Aisha.\n- Kenji reports directly to Felix.\n- Ingrid reports directly to Kenji.\n- Lucia reports directly to Pablo.\n- Aisha reports directly to Mateo.\n- Bruno is employed by Atlas Freight.\n- Felix reports directly to Bruno.\n- Aisha is employed by Cedar Retail Group.\n- The headquarters of Cobalt Health is in Lyon.\n- Lucia is employed by Helios Logistics.\n- Kenji is employed by Summit Energy.\n- Bruno reports directly to Omar.\n- Pablo is employed by Helios Logistics.\n- The headquarters of Atlas Freight is in Leeds.\n- Mateo reports directly to Lucia.\n- The headquarters of Summit Energy is in Valencia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Austin", "2": "Lyon", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3085", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region west, from 19 July 2024 onward.\n\nNorthwind Systems | decision file 80892 | vendor onboarding | consolidated rule pack\n\nGoverning document STD-42 was issued Friday 08 September 2023. Covered classes are intern / field technician / team lead / employee; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 04 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCASE 80892: Mei Berg, role=vendor, region=south. Event date 15 March 2026; request received 29 March 2026; claimed amount $2,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3086", "family": "policy", "state": "A2 changes the limit to $14,000 for role employee, beginning 13 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 64832 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document STD-45 was issued Friday 19 April 2024. Covered classes are field technician / regional manager / employee / vendor; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region coastal, from 15 December 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 64832: Zoya Tan, role=intern, region=south. Event date 01 January 2025; request received 21 February 2025; claimed amount $600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3087", "family": "intent", "state": "Incoming travel request via email:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "changes seat assignment", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3088", "family": "policy", "state": "Lattice Analytics | decision file 27119 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region coastal, from 09 May 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $800 for role contractor, beginning 27 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-17 was issued Tuesday 03 October 2023. Covered classes are contractor / team lead / regional manager / vendor; other roles are outside scope.\n\nCASE 27119: Mara Tan, role=employee, region=south. Event date 03 December 2025; request received 09 January 2026; claimed amount $6,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3089", "family": "multihop", "state": "Corporate registry excerpt:\n- Felix is employed by Vantage Air.\n- Hana reports directly to Tessa.\n- Hana is employed by Summit Energy.\n- Amara is employed by Summit Energy.\n- The headquarters of Summit Energy is in Valencia.\n- Tessa is employed by Summit Energy.\n- Kenji is employed by Northwind Systems.\n- Amara reports directly to Kenji.\n- Tessa reports directly to Pablo.\n- The headquarters of Beacon Insurance is in Nagoya.\n- The headquarters of Vantage Air is in Valencia.\n- Pablo is employed by Beacon Insurance.\n- Callum reports directly to Hana.\n- Ravi is employed by Summit Energy.\n- Callum is employed by Summit Energy.\n- Felix reports directly to Callum.\n- Ravi reports directly to Amara.\n- The headquarters of Cedar Retail Group is in Lyon.\n- The headquarters of Northwind Systems is in Austin.\n- Kenji reports directly to Elena.\n- Elena reports directly to Felix.\n- Elena is employed by Vantage Air.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Valencia", "2": "Austin", "3": "Lyon"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3090", "family": "policy", "state": "A2 changes the limit to $4,200 for role team lead, beginning 24 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-28 was issued Monday 01 April 2024. Covered classes are regional manager / employee / contractor / team lead; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region coastal, from 24 August 2024 onward.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 34019 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 34019: Yuki Okafor, role=vendor, region=east. Event date 13 December 2025; request received 23 December 2025; claimed amount $4,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3091", "family": "policy", "state": "Atlas Freight | decision file 67304 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nGoverning document MAN-26 was issued Sunday 14 May 2023. Covered classes are field technician / intern / vendor / contractor / team lead / regional manager; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $800 for role vendor, beginning 02 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region south, from 02 May 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 67304: Hana Ames, role=intern, region=coastal. Event date 23 August 2025; request received 26 September 2025; claimed amount $11,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3092", "family": "policy", "state": "Northwind Systems | decision file 99180 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region coastal, from 27 June 2023 onward.\n\nA2 changes the limit to $2,800 for role employee, beginning 29 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document POL-75 was issued Friday 06 January 2023. Covered classes are field technician / employee / regional manager; other roles are outside scope.\n\nCASE 99180: Felix Novak, role=intern, region=central. Event date 11 August 2024; request received 02 October 2024; claimed amount $2,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3093", "family": "policy", "state": "Governing document STD-83 was issued Friday 25 August 2023. Covered classes are team lead / employee / regional manager / vendor / contractor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nVantage Air | decision file 29630 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role team lead, beginning 01 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region south, from 12 June 2024 onward.\n\nCASE 29630: Zoya Novak, role=intern, region=north. Event date 05 September 2026; request received 18 November 2026; claimed amount $6,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3094", "family": "intent", "state": "A user sent this message to the support desk:\n\"Where is order 34486\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "asks where an existing order is", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3095", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nGoverning document MAN-68 was issued Sunday 07 April 2024. Covered classes are team lead / contractor / intern / regional manager; other roles are outside scope.\n\nPinnacle Software | decision file 64508 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region west, from 15 February 2025 onward.\n\nA2 changes the limit to $800 for role field technician, beginning 01 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 64508: Elena Tan, role=field technician, region=east. Event date 09 December 2026; request received 08 February 2027; claimed amount $2,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3096", "family": "policy", "state": "Vantage Air | decision file 69770 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role team lead, beginning 19 January 2026; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region west, from 23 April 2025 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-72 was issued Tuesday 16 April 2024. Covered classes are intern / regional manager / team lead / vendor / field technician / employee; other roles are outside scope.\n\nCASE 69770: Mara Tan, role=intern, region=south. Event date 17 October 2025; request received 16 December 2025; claimed amount $6,749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3097", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "reports lost baggage", "3": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3098", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "cancels a booking", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3099", "family": "intent", "state": "A user sent this message to the support desk:\n\"I moved — update delivery for 70820\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "asks where an existing order is", "4": "reports an item arrived broken", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-3100", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "changes seat assignment", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3101", "family": "intent", "state": "New travel ticket, customer message:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "reports lost baggage", "3": "asks flight status", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3102", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $700 for region coastal, from 24 April 2024 onward.\n\nGoverning document STD-25 was issued Saturday 29 July 2023. Covered classes are team lead / vendor / field technician / regional manager / employee; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $800 for role intern, beginning 28 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nHelios Logistics | decision file 72830 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 72830: Leila Novak, role=contractor, region=coastal. Event date 28 February 2024; request received 03 May 2024; claimed amount $799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3103", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Valencia.\n- Bruno reports directly to Viktor.\n- The headquarters of Cobalt Health is in Ghent.\n- Tobias is employed by Ironwood Manufacturing.\n- The headquarters of Beacon Insurance is in Austin.\n- Hana is employed by Lattice Analytics.\n- Tobias reports directly to Leila.\n- Viktor reports directly to Callum.\n- Leila reports directly to Hana.\n- Ingrid reports directly to Tessa.\n- Tessa is employed by Lattice Analytics.\n- Ingrid is employed by Beacon Insurance.\n- The headquarters of Summit Energy is in Porto.\n- Leila is employed by Summit Energy.\n- Hana reports directly to Bruno.\n- Viktor is employed by Ironwood Manufacturing.\n- Jonas is employed by Lattice Analytics.\n- Tessa reports directly to Tobias.\n- Callum is employed by Cobalt Health.\n- Jonas reports directly to Ingrid.\n- Bruno is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Valencia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Ghent", "2": "Oslo", "3": "Cork"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3104", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document STD-50 was issued Tuesday 29 August 2023. Covered classes are regional manager / team lead / vendor / field technician / contractor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role vendor, beginning 07 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region coastal, from 16 August 2024 onward.\n\nBeacon Insurance | decision file 89188 | data export review | consolidated rule pack\n\nCASE 89188: Tobias Tan, role=regional manager, region=coastal. Event date 25 July 2026; request received 05 September 2026; claimed amount $3,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3105", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role contractor, beginning 14 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region central, from 04 June 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 94083 | travel reimbursement | consolidated rule pack\n\nGoverning document POL-84 was issued Thursday 06 July 2023. Covered classes are employee / regional manager / vendor / field technician; other roles are outside scope.\n\nCASE 94083: Mei Ames, role=vendor, region=south. Event date 09 March 2026; request received 08 May 2026; claimed amount $5,751. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3106", "family": "multihop", "state": "Corporate registry excerpt:\n- Pablo reports directly to Jonas.\n- Pablo is employed by Helios Logistics.\n- Ravi reports directly to Stefan.\n- Stefan reports directly to Mateo.\n- Jonas reports directly to Ravi.\n- The headquarters of Lattice Analytics is in Porto.\n- Mateo reports directly to Mara.\n- Jonas is employed by Lattice Analytics.\n- Mateo is employed by Summit Energy.\n- Mara is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Tallinn.\n- Tobias reports directly to Callum.\n- Leila is employed by Summit Energy.\n- Mara reports directly to Leila.\n- Leila reports directly to Tobias.\n- The headquarters of Summit Energy is in Tallinn.\n- Ravi is employed by Summit Energy.\n- Tobias is employed by Summit Energy.\n- Callum is employed by Helios Logistics.\n- The headquarters of Cobalt Health is in Cork.\n- Stefan is employed by Summit Energy.\n- The headquarters of Beacon Insurance is in Nagoya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Tallinn", "2": "Oslo", "3": "Ghent"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3107", "family": "intent", "state": "Incoming support request via email:\n\"The product broke — refund 68682 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants to cancel a placed order", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3108", "family": "intent", "state": "New support ticket, customer message:\n\"Order 93295 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "asks for money back on a purchase", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3109", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 14626 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3110", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-74 was issued Saturday 11 November 2023. Covered classes are intern / employee / regional manager / vendor; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region north, from 18 February 2024 onward.\n\nA2 changes the limit to $9,500 for role intern, beginning 21 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 28735 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 28735: Tobias Novak, role=field technician, region=south. Event date 30 August 2026; request received 21 September 2026; claimed amount $9,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3111", "family": "intent", "state": "New travel ticket, customer message:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "reports lost baggage", "3": "books airfare", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3112", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region central, from 19 April 2024 onward.\n\nGoverning document POL-48 was issued Friday 02 June 2023. Covered classes are field technician / team lead / regional manager / intern / employee; other roles are outside scope.\n\nPinnacle Software | decision file 93305 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $14,000 for role contractor, beginning 08 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 93305: Elena Silva, role=field technician, region=west. Event date 15 May 2024; request received 15 June 2024; claimed amount $2,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3113", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $3,200 for region coastal, from 17 April 2024 onward.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role contractor, beginning 08 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nIronwood Manufacturing | decision file 83773 | service credit | consolidated rule pack\n\nGoverning document MAN-13 was issued Tuesday 25 July 2023. Covered classes are intern / contractor / employee; other roles are outside scope.\n\nCASE 83773: Omar Novak, role=contractor, region=east. Event date 25 May 2024; request received 19 August 2024; claimed amount $1,899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3114", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia is employed by Northwind Systems.\n- Zoya reports directly to Callum.\n- Lucia reports directly to Tessa.\n- Aisha reports directly to Mei.\n- Omar is employed by Helios Logistics.\n- Mei reports directly to Omar.\n- Sofia reports directly to Aisha.\n- The headquarters of Beacon Insurance is in Leeds.\n- Callum is employed by Lattice Analytics.\n- Aisha is employed by Lattice Analytics.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Pablo reports directly to Sofia.\n- Callum reports directly to Pablo.\n- Mei is employed by Lattice Analytics.\n- Zoya is employed by Helios Logistics.\n- Tessa is employed by Beacon Insurance.\n- The headquarters of Helios Logistics is in Leeds.\n- The headquarters of Lattice Analytics is in Ghent.\n- Lucia is employed by Helios Logistics.\n- The headquarters of Northwind Systems is in Leeds.\n- Pablo is employed by Beacon Insurance.\n- Omar reports directly to Lucia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Zoya's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Leeds", "2": "Porto", "3": "Tallinn"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-3115", "family": "multihop", "state": "Corporate registry excerpt:\n- Yuki reports directly to Elena.\n- Callum reports directly to Lucia.\n- The headquarters of Lattice Analytics is in Leeds.\n- Lucia is employed by Ironwood Manufacturing.\n- Leila reports directly to Callum.\n- Callum is employed by Northwind Systems.\n- Bruno is employed by Lattice Analytics.\n- The headquarters of Cobalt Health is in Austin.\n- Yuki is employed by Lattice Analytics.\n- Amara reports directly to Leila.\n- The headquarters of Cedar Retail Group is in Leeds.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Lucia reports directly to Zoya.\n- Amara is employed by Ironwood Manufacturing.\n- The headquarters of Northwind Systems is in Tallinn.\n- Leila is employed by Lattice Analytics.\n- Elena reports directly to Bruno.\n- Zoya reports directly to Yuki.\n- Tobias reports directly to Amara.\n- Tobias is employed by Northwind Systems.\n- Elena is employed by Lattice Analytics.\n- Zoya is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Oslo", "2": "Cork", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3116", "family": "policy", "state": "Governing document POL-53 was issued Tuesday 05 March 2024. Covered classes are vendor / employee / field technician / team lead; other roles are outside scope.\n\nCobalt Health | decision file 31777 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region west, from 08 June 2024 onward.\n\nA2 changes the limit to $1,300 for role vendor, beginning 01 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 31777: Lucia Berg, role=team lead, region=east. Event date 02 November 2026; request received 23 November 2026; claimed amount $901. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3117", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia reports directly to Viktor.\n- Kenji is employed by Ironwood Manufacturing.\n- Stefan is employed by Vantage Air.\n- Hana is employed by Vantage Air.\n- Lucia is employed by Lattice Analytics.\n- Elena is employed by Atlas Freight.\n- The headquarters of Lattice Analytics is in Lyon.\n- Sofia is employed by Atlas Freight.\n- Viktor reports directly to Zoya.\n- Hana reports directly to Dmitri.\n- Viktor is employed by Helios Logistics.\n- The headquarters of Atlas Freight is in Cork.\n- The headquarters of Ironwood Manufacturing is in Porto.\n- Dmitri is employed by Vantage Air.\n- Lucia reports directly to Sofia.\n- Kenji reports directly to Stefan.\n- Stefan reports directly to Hana.\n- Zoya reports directly to Kenji.\n- The headquarters of Vantage Air is in Ghent.\n- Zoya is employed by Atlas Freight.\n- Elena reports directly to Lucia.\n- The headquarters of Helios Logistics is in Leeds.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Zoya's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Oslo", "2": "Ghent", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3118", "family": "policy", "state": "A2 changes the limit to $9,500 for role team lead, beginning 16 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 10831 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document STD-87 was issued Thursday 13 April 2023. Covered classes are intern / vendor / field technician / employee; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region south, from 09 May 2024 onward.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCASE 10831: Amara Ames, role=employee, region=east. Event date 17 January 2025; request received 21 January 2025; claimed amount $4,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3119", "family": "multihop", "state": "Corporate registry excerpt:\n- Yuki is employed by Ironwood Manufacturing.\n- The headquarters of Pinnacle Software is in Oslo.\n- Stefan reports directly to Nadia.\n- Leila is employed by Cobalt Health.\n- Yuki reports directly to Viktor.\n- The headquarters of Meridian Bank is in Bergen.\n- Amara reports directly to Yuki.\n- Jonas reports directly to Leila.\n- Nadia reports directly to Jonas.\n- Stefan is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Ghent.\n- Viktor is employed by Cobalt Health.\n- Nadia is employed by Cobalt Health.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Viktor reports directly to Hana.\n- Hana is employed by Pinnacle Software.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Mara is employed by Ironwood Manufacturing.\n- Leila reports directly to Amara.\n- Jonas is employed by Pinnacle Software.\n- Amara is employed by Cobalt Health.\n- Mara reports directly to Stefan.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Oslo", "2": "Valencia", "3": "Cork"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3120", "family": "policy", "state": "A manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nGoverning document PROC-32 was issued Friday 31 March 2023. Covered classes are intern / contractor / team lead / employee; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region north, from 03 July 2023 onward.\n\nPinnacle Software | decision file 18858 | service credit | consolidated rule pack\n\nA2 changes the limit to $6,500 for role field technician, beginning 21 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 18858: Tessa Silva, role=field technician, region=south. Event date 03 March 2026; request received 18 April 2026; claimed amount $3,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3121", "family": "policy", "state": "Vantage Air | decision file 66556 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role team lead, beginning 14 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region coastal, from 22 February 2024 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document STD-70 was issued Sunday 12 November 2023. Covered classes are field technician / team lead / intern / vendor / employee; other roles are outside scope.\n\nCASE 66556: Nadia Ames, role=intern, region=coastal. Event date 07 November 2025; request received 21 December 2025; claimed amount $9,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3122", "family": "intent", "state": "Incoming support request via email:\n\"Wrong address on order 34486, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-3123", "family": "multihop", "state": "Corporate registry excerpt:\n- Ravi reports directly to Aisha.\n- Tobias reports directly to Pablo.\n- Kenji reports directly to Ravi.\n- Tobias is employed by Northwind Systems.\n- The headquarters of Atlas Freight is in Leeds.\n- Aisha is employed by Atlas Freight.\n- The headquarters of Cobalt Health is in Oslo.\n- The headquarters of Meridian Bank is in Turku.\n- The headquarters of Summit Energy is in Turku.\n- Aisha reports directly to Mateo.\n- Mateo is employed by Meridian Bank.\n- Stefan is employed by Cobalt Health.\n- Pablo reports directly to Kenji.\n- Kenji is employed by Meridian Bank.\n- Viktor is employed by Atlas Freight.\n- Viktor reports directly to Stefan.\n- Stefan reports directly to Tobias.\n- Omar is employed by Cobalt Health.\n- Pablo is employed by Atlas Freight.\n- Omar reports directly to Viktor.\n- The headquarters of Northwind Systems is in Lyon.\n- Ravi is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Turku", "2": "Oslo", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3124", "family": "policy", "state": "Governing document MAN-13 was issued Saturday 30 December 2023. Covered classes are field technician / employee / regional manager; other roles are outside scope.\n\nBeacon Insurance | decision file 19290 | data export review | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region coastal, from 23 August 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $800 for role vendor, beginning 03 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 19290: Leila Okafor, role=contractor, region=west. Event date 02 December 2026; request received 01 March 2027; claimed amount $1,599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3125", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $700 for region central, from 23 December 2023 onward.\n\nGoverning document MAN-37 was issued Sunday 16 July 2023. Covered classes are vendor / field technician / intern; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role field technician, beginning 16 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 58618 | service credit | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 58618: Ravi Ames, role=intern, region=south. Event date 16 December 2024; request received 06 January 2025; claimed amount $999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3126", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document STD-65 was issued Friday 15 March 2024. Covered classes are intern / regional manager / employee; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role employee, beginning 07 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region central, from 25 June 2024 onward.\n\nSummit Energy | decision file 92672 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCASE 92672: Dmitri Novak, role=contractor, region=north. Event date 14 December 2024; request received 04 February 2025; claimed amount $14,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3127", "family": "policy", "state": "A manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nGoverning document PROC-38 was issued Friday 25 August 2023. Covered classes are regional manager / team lead / contractor / vendor / employee; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region north, from 31 August 2024 onward.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 23 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 10918 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 10918: Hana Tan, role=field technician, region=west. Event date 02 October 2025; request received 16 December 2025; claimed amount $14,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3128", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "changes seat assignment", "3": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3129", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong color sent on 51990 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "reports an item arrived broken", "4": "wants the delivery address updated", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3130", "family": "policy", "state": "A2 changes the limit to $6,500 for role team lead, beginning 17 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region south, from 06 January 2025 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document MAN-46 was issued Saturday 16 March 2024. Covered classes are intern / regional manager / field technician / contractor; other roles are outside scope.\n\nPinnacle Software | decision file 70746 | data export review | consolidated rule pack\n\nCASE 70746: Bruno Novak, role=regional manager, region=west. Event date 03 June 2025; request received 17 June 2025; claimed amount $5,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3131", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "cancels a booking", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3132", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nIronwood Manufacturing | decision file 81486 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $4,200 for role contractor, beginning 07 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-45 was issued Monday 11 December 2023. Covered classes are regional manager / intern / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region coastal, from 28 March 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 81486: Tobias Silva, role=team lead, region=south. Event date 25 March 2025; request received 23 May 2025; claimed amount $4,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3133", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nVantage Air | decision file 11228 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region north, from 04 May 2024 onward.\n\nA2 changes the limit to $2,000 for role field technician, beginning 08 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-55 was issued Saturday 10 June 2023. Covered classes are contractor / intern / field technician / regional manager; other roles are outside scope.\n\nCASE 11228: Sofia Novak, role=intern, region=east. Event date 10 July 2025; request received 30 July 2025; claimed amount $2,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3134", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region south, from 01 October 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document POL-66 was issued Sunday 07 April 2024. Covered classes are regional manager / vendor / contractor / intern / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 55054 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $9,500 for role vendor, beginning 15 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 55054: Tessa Okafor, role=field technician, region=south. Event date 23 May 2026; request received 07 June 2026; claimed amount $9,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-3135", "family": "multihop", "state": "Corporate registry excerpt:\n- Dmitri is employed by Ironwood Manufacturing.\n- Mei is employed by Vantage Air.\n- Lucia is employed by Cedar Retail Group.\n- Amara reports directly to Lucia.\n- The headquarters of Vantage Air is in Austin.\n- Sofia reports directly to Tessa.\n- Tessa is employed by Cedar Retail Group.\n- Felix reports directly to Dmitri.\n- Dmitri reports directly to Yuki.\n- Felix is employed by Cedar Retail Group.\n- Tessa reports directly to Zoya.\n- Zoya reports directly to Felix.\n- Sofia is employed by Vantage Air.\n- The headquarters of Cedar Retail Group is in Cork.\n- The headquarters of Helios Logistics is in Valencia.\n- Yuki reports directly to Mei.\n- Amara is employed by Helios Logistics.\n- Yuki is employed by Summit Energy.\n- Zoya is employed by Vantage Air.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- The headquarters of Summit Energy is in Turku.\n- Lucia reports directly to Sofia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Tallinn", "2": "Leeds", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3136", "family": "intent", "state": "Incoming travel request via email:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "reports lost baggage", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-3137", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Leeds.\n- Omar is employed by Meridian Bank.\n- Yuki is employed by Lattice Analytics.\n- The headquarters of Pinnacle Software is in Porto.\n- Omar reports directly to Mateo.\n- Pablo is employed by Meridian Bank.\n- Dmitri reports directly to Pablo.\n- Mateo reports directly to Yuki.\n- Priya is employed by Meridian Bank.\n- The headquarters of Summit Energy is in Leeds.\n- Yuki reports directly to Priya.\n- Ravi reports directly to Kenji.\n- Mateo is employed by Summit Energy.\n- The headquarters of Meridian Bank is in Leeds.\n- Sofia is employed by Pinnacle Software.\n- Kenji reports directly to Dmitri.\n- Ravi is employed by Lattice Analytics.\n- Kenji is employed by Lattice Analytics.\n- The headquarters of Cobalt Health is in Valencia.\n- Pablo reports directly to Sofia.\n- Priya reports directly to Ravi.\n- Dmitri is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Leeds", "2": "Oslo", "3": "Turku"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3138", "family": "policy", "state": "Lattice Analytics | decision file 97921 | travel reimbursement | consolidated rule pack\n\nGoverning document STD-81 was issued Tuesday 10 January 2023. Covered classes are employee / regional manager / vendor / field technician; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $2,000 for role contractor, beginning 30 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region coastal, from 11 May 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 97921: Omar Berg, role=field technician, region=east. Event date 24 February 2026; request received 25 March 2026; claimed amount $6,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3139", "family": "policy", "state": "A manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nSummit Energy | decision file 81635 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 19 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-96 was issued Thursday 09 February 2023. Covered classes are vendor / employee / intern; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region west, from 27 November 2023 onward.\n\nCASE 81635: Ingrid Silva, role=vendor, region=west. Event date 05 May 2026; request received 19 May 2026; claimed amount $9,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3140", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $7,500 for region south, from 04 January 2024 onward.\n\nSummit Energy | decision file 43661 | service credit | consolidated rule pack\n\nA2 changes the limit to $4,200 for role regional manager, beginning 09 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document MAN-24 was issued Saturday 04 March 2023. Covered classes are team lead / field technician / employee; other roles are outside scope.\n\nCASE 43661: Dmitri Tan, role=regional manager, region=east. Event date 04 April 2026; request received 03 May 2026; claimed amount $8,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3141", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor is employed by Meridian Bank.\n- The headquarters of Northwind Systems is in Leeds.\n- The headquarters of Beacon Insurance is in Leeds.\n- Elena is employed by Lattice Analytics.\n- Lucia is employed by Meridian Bank.\n- The headquarters of Lattice Analytics is in Ghent.\n- The headquarters of Atlas Freight is in Valencia.\n- Amara is employed by Atlas Freight.\n- Leila is employed by Northwind Systems.\n- Jonas is employed by Lattice Analytics.\n- The headquarters of Meridian Bank is in Lyon.\n- Omar is employed by Meridian Bank.\n- Elena reports directly to Jonas.\n- Leila reports directly to Amara.\n- Viktor reports directly to Lucia.\n- Omar reports directly to Viktor.\n- Felix is employed by Lattice Analytics.\n- Lucia reports directly to Leila.\n- Amara reports directly to Zoya.\n- Jonas reports directly to Omar.\n- Zoya reports directly to Felix.\n- Zoya is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Oslo", "2": "Leeds", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3142", "family": "intent", "state": "A user sent this message to the support desk:\n\"Ship order 98953 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3143", "family": "policy", "state": "A2 changes the limit to $6,500 for role field technician, beginning 19 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 69403 | relocation assistance | consolidated rule pack\n\nGoverning document STD-24 was issued Monday 30 October 2023. Covered classes are intern / field technician / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region north, from 01 September 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 69403: Callum Berg, role=intern, region=east. Event date 25 May 2026; request received 31 May 2026; claimed amount $6,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3144", "family": "policy", "state": "A2 changes the limit to $4,200 for role vendor, beginning 02 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 76308 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-81 was issued Sunday 14 January 2024. Covered classes are contractor / team lead / intern; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region south, from 16 September 2024 onward.\n\nCASE 76308: Tobias Berg, role=vendor, region=coastal. Event date 08 November 2025; request received 06 January 2026; claimed amount $1,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3145", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara is employed by Lattice Analytics.\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- Yuki is employed by Ironwood Manufacturing.\n- Felix reports directly to Ravi.\n- Nadia reports directly to Ingrid.\n- Ravi is employed by Beacon Insurance.\n- The headquarters of Cobalt Health is in Valencia.\n- The headquarters of Lattice Analytics is in Ghent.\n- Amara reports directly to Yuki.\n- The headquarters of Pinnacle Software is in Cork.\n- Ingrid reports directly to Viktor.\n- Viktor is employed by Ironwood Manufacturing.\n- Viktor reports directly to Pablo.\n- Bruno is employed by Beacon Insurance.\n- Felix is employed by Lattice Analytics.\n- Nadia is employed by Lattice Analytics.\n- The headquarters of Beacon Insurance is in Lyon.\n- Ingrid is employed by Ironwood Manufacturing.\n- Ravi reports directly to Bruno.\n- Pablo is employed by Beacon Insurance.\n- Bruno reports directly to Nadia.\n- Pablo reports directly to Amara.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Porto", "2": "Ghent", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3146", "family": "policy", "state": "A2 changes the limit to $1,300 for role field technician, beginning 26 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region north, from 12 November 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document PROC-44 was issued Wednesday 15 November 2023. Covered classes are field technician / contractor / intern / team lead / regional manager; other roles are outside scope.\n\nPinnacle Software | decision file 88294 | service credit | consolidated rule pack\n\nCASE 88294: Viktor Okafor, role=contractor, region=coastal. Event date 22 November 2024; request received 07 December 2024; claimed amount $6,749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3147", "family": "multihop", "state": "Corporate registry excerpt:\n- Felix is employed by Cedar Retail Group.\n- Bruno is employed by Meridian Bank.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Nadia is employed by Cedar Retail Group.\n- Ingrid is employed by Meridian Bank.\n- Felix reports directly to Dmitri.\n- The headquarters of Meridian Bank is in Leeds.\n- Zoya is employed by Northwind Systems.\n- The headquarters of Helios Logistics is in Leeds.\n- Bruno reports directly to Felix.\n- The headquarters of Cobalt Health is in Oslo.\n- Zoya reports directly to Hana.\n- The headquarters of Northwind Systems is in Valencia.\n- Nadia reports directly to Aisha.\n- Ravi reports directly to Bruno.\n- Aisha is employed by Cobalt Health.\n- Aisha reports directly to Zoya.\n- Ingrid reports directly to Nadia.\n- Dmitri is employed by Meridian Bank.\n- Hana is employed by Northwind Systems.\n- Ravi is employed by Cobalt Health.\n- Dmitri reports directly to Ingrid.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Valencia", "2": "Bergen", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3148", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong address on order 45909, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3149", "family": "policy", "state": "A2 changes the limit to $2,000 for role team lead, beginning 09 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 26172 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-72 was issued Wednesday 24 May 2023. Covered classes are regional manager / vendor / contractor / field technician / intern / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region south, from 05 May 2024 onward.\n\nCASE 26172: Stefan Tan, role=employee, region=central. Event date 11 October 2024; request received 09 December 2024; claimed amount $2,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3150", "family": "intent", "state": "A user sent this message to the support desk:\n\"Refund order 46603, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "asks where an existing order is", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3151", "family": "policy", "state": "A manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-39 was issued Saturday 11 November 2023. Covered classes are intern / team lead / employee / vendor / regional manager; other roles are outside scope.\n\nAtlas Freight | decision file 74953 | data export review | consolidated rule pack\n\nA2 changes the limit to $2,000 for role vendor, beginning 30 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region east, from 02 September 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 74953: Leila Okafor, role=field technician, region=north. Event date 21 November 2025; request received 12 December 2025; claimed amount $2,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3152", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role employee, beginning 08 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 63227 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-38 was issued Thursday 31 August 2023. Covered classes are contractor / intern / team lead / employee; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region south, from 19 February 2024 onward.\n\nCASE 63227: Nadia Ames, role=field technician, region=central. Event date 07 July 2025; request received 04 October 2025; claimed amount $7,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3153", "family": "intent", "state": "A user sent this message to the support desk:\n\"Ship order 20812 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3154", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum is employed by Helios Logistics.\n- Stefan is employed by Vantage Air.\n- Mei is employed by Cedar Retail Group.\n- The headquarters of Helios Logistics is in Porto.\n- Kenji reports directly to Priya.\n- The headquarters of Vantage Air is in Austin.\n- Mara reports directly to Yuki.\n- Yuki reports directly to Kenji.\n- Stefan reports directly to Mei.\n- Mei reports directly to Jonas.\n- Aisha reports directly to Mara.\n- The headquarters of Northwind Systems is in Tallinn.\n- Mara is employed by Northwind Systems.\n- Aisha is employed by Vantage Air.\n- Priya reports directly to Callum.\n- Jonas is employed by Northwind Systems.\n- Yuki is employed by Cedar Retail Group.\n- Kenji is employed by Cedar Retail Group.\n- Priya is employed by Ironwood Manufacturing.\n- The headquarters of Cedar Retail Group is in Lyon.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Callum reports directly to Stefan.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Austin", "2": "Leeds", "3": "Tallinn"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3155", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role team lead, beginning 11 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 62661 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-84 was issued Friday 12 January 2024. Covered classes are regional manager / employee / team lead / vendor / intern / contractor; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region central, from 31 July 2024 onward.\n\nCASE 62661: Lucia Novak, role=team lead, region=east. Event date 17 February 2025; request received 25 April 2025; claimed amount $3,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3156", "family": "intent", "state": "Incoming travel request via email:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "changes seat assignment", "3": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3157", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 53693 | service credit | consolidated rule pack\n\nA2 changes the limit to $14,000 for role contractor, beginning 16 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region central, from 29 September 2023 onward.\n\nGoverning document POL-37 was issued Friday 24 February 2023. Covered classes are regional manager / contractor / team lead; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 53693: Nadia Okafor, role=employee, region=north. Event date 05 September 2025; request received 26 October 2025; claimed amount $1,899. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3158", "family": "policy", "state": "Helios Logistics | decision file 97295 | service credit | consolidated rule pack\n\nGoverning document STD-36 was issued Monday 20 February 2023. Covered classes are intern / regional manager / contractor / field technician / employee; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region central, from 18 December 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $6,500 for role vendor, beginning 01 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 97295: Kenji Tan, role=regional manager, region=west. Event date 04 February 2025; request received 25 February 2025; claimed amount $2,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3159", "family": "intent", "state": "New travel ticket, customer message:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "asks flight status", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3160", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region central, from 15 October 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nPinnacle Software | decision file 63958 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role intern, beginning 04 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-29 was issued Saturday 20 April 2024. Covered classes are employee / intern / field technician / vendor / team lead / contractor; other roles are outside scope.\n\nCASE 63958: Jonas Okafor, role=field technician, region=north. Event date 28 September 2026; request received 03 January 2027; claimed amount $901. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3161", "family": "policy", "state": "Governing document PROC-58 was issued Wednesday 03 January 2024. Covered classes are field technician / employee / team lead / intern / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region east, from 15 January 2025 onward.\n\nA2 changes the limit to $9,500 for role field technician, beginning 02 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nBeacon Insurance | decision file 58502 | relocation assistance | consolidated rule pack\n\nCASE 58502: Bruno Novak, role=regional manager, region=north. Event date 15 October 2026; request received 26 November 2026; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-3162", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Atlas Freight is in Tallinn.\n- Tessa reports directly to Ravi.\n- The headquarters of Meridian Bank is in Lyon.\n- Pablo reports directly to Kenji.\n- Ravi is employed by Atlas Freight.\n- Sofia is employed by Atlas Freight.\n- Sofia reports directly to Tessa.\n- Bruno reports directly to Pablo.\n- The headquarters of Ironwood Manufacturing is in Porto.\n- Ravi reports directly to Bruno.\n- Kenji reports directly to Felix.\n- Pablo is employed by Pinnacle Software.\n- Kenji is employed by Cobalt Health.\n- Tobias reports directly to Zoya.\n- Tessa is employed by Atlas Freight.\n- The headquarters of Pinnacle Software is in Turku.\n- Felix is employed by Pinnacle Software.\n- Felix reports directly to Tobias.\n- Zoya is employed by Meridian Bank.\n- The headquarters of Cobalt Health is in Lyon.\n- Bruno is employed by Ironwood Manufacturing.\n- Tobias is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Bergen", "2": "Porto", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3163", "family": "policy", "state": "Governing document STD-74 was issued Saturday 27 April 2024. Covered classes are vendor / regional manager / field technician; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region west, from 13 May 2025 onward.\n\nLattice Analytics | decision file 47836 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $2,000 for role intern, beginning 30 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 47836: Lucia Silva, role=team lead, region=coastal. Event date 26 January 2025; request received 11 March 2025; claimed amount $5,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3164", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region south, from 02 November 2023 onward.\n\nGoverning document MAN-83 was issued Thursday 05 January 2023. Covered classes are contractor / vendor / field technician / intern; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $2,800 for role employee, beginning 22 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 91252 | service credit | consolidated rule pack\n\nCASE 91252: Omar Ames, role=vendor, region=north. Event date 03 November 2023; request received 24 November 2023; claimed amount $1,349. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3165", "family": "policy", "state": "A2 changes the limit to $1,300 for role intern, beginning 06 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-91 was issued Sunday 19 November 2023. Covered classes are intern / employee / field technician / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 83008 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region coastal, from 11 May 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 83008: Tessa Novak, role=intern, region=central. Event date 14 November 2026; request received 05 January 2027; claimed amount $6,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3166", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region coastal, from 04 September 2023 onward.\n\nA2 changes the limit to $800 for role regional manager, beginning 08 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 38148 | travel reimbursement | consolidated rule pack\n\nGoverning document POL-74 was issued Friday 24 March 2023. Covered classes are employee / regional manager / contractor / team lead / field technician / vendor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 38148: Viktor Ames, role=team lead, region=central. Event date 04 February 2025; request received 12 April 2025; claimed amount $1,901. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3167", "family": "policy", "state": "A2 changes the limit to $14,000 for role team lead, beginning 11 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region south, from 04 October 2023 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nMeridian Bank | decision file 68303 | service credit | consolidated rule pack\n\nGoverning document POL-56 was issued Wednesday 14 June 2023. Covered classes are employee / intern / regional manager; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 68303: Kenji Silva, role=regional manager, region=south. Event date 04 March 2025; request received 09 May 2025; claimed amount $6,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3168", "family": "intent", "state": "New support ticket, customer message:\n\"Cancel my order 83619, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3169", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "reports lost baggage", "3": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3170", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias is employed by Cobalt Health.\n- Stefan is employed by Ironwood Manufacturing.\n- Lucia is employed by Vantage Air.\n- Tobias reports directly to Dmitri.\n- Viktor is employed by Cobalt Health.\n- Yuki is employed by Cedar Retail Group.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- Stefan reports directly to Tobias.\n- Nadia reports directly to Yuki.\n- The headquarters of Summit Energy is in Turku.\n- Omar is employed by Vantage Air.\n- Nadia is employed by Cobalt Health.\n- The headquarters of Vantage Air is in Nagoya.\n- Amara is employed by Vantage Air.\n- Dmitri reports directly to Amara.\n- The headquarters of Cobalt Health is in Valencia.\n- Yuki reports directly to Stefan.\n- Omar reports directly to Lucia.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Viktor reports directly to Omar.\n- Amara reports directly to Viktor.\n- Dmitri is employed by Vantage Air.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Turku", "2": "Austin", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3171", "family": "intent", "state": "Incoming support request via email:\n\"Cancel my order 48822, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "wants to cancel a placed order", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3172", "family": "policy", "state": "Atlas Freight | decision file 11584 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-89 was issued Sunday 18 June 2023. Covered classes are intern / regional manager / vendor / team lead / employee / field technician; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 29 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region coastal, from 22 September 2023 onward.\n\nCASE 11584: Felix Okafor, role=vendor, region=north. Event date 24 April 2024; request received 25 April 2024; claimed amount $2,051. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3173", "family": "intent", "state": "A user sent this message to the support desk:\n\"Want my money back for 59949\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3174", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $7,500 for region coastal, from 05 April 2024 onward.\n\nPinnacle Software | decision file 55126 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $1,300 for role employee, beginning 26 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document POL-27 was issued Friday 11 August 2023. Covered classes are team lead / vendor / field technician; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 55126: Mei Silva, role=intern, region=coastal. Event date 28 May 2026; request received 27 August 2026; claimed amount $7,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3175", "family": "policy", "state": "Lattice Analytics | decision file 54143 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role vendor, beginning 06 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region south, from 20 May 2024 onward.\n\nGoverning document POL-66 was issued Tuesday 13 February 2024. Covered classes are intern / vendor / field technician / regional manager / team lead / contractor; other roles are outside scope.\n\nCASE 54143: Pablo Ames, role=employee, region=south. Event date 30 July 2025; request received 28 October 2025; claimed amount $3,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3176", "family": "policy", "state": "Governing document PROC-90 was issued Friday 17 November 2023. Covered classes are contractor / field technician / vendor / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 32125 | service credit | consolidated rule pack\n\nA2 changes the limit to $2,800 for role employee, beginning 08 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region north, from 17 October 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 32125: Sofia Okafor, role=regional manager, region=coastal. Event date 18 November 2024; request received 16 February 2025; claimed amount $2,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3177", "family": "policy", "state": "A manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role team lead, beginning 03 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-12 was issued Sunday 18 June 2023. Covered classes are employee / regional manager / contractor / intern / vendor; other roles are outside scope.\n\nVantage Air | decision file 74063 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region west, from 23 May 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 74063: Nadia Ames, role=intern, region=central. Event date 30 December 2025; request received 21 January 2026; claimed amount $9,151. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3178", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "asks flight status", "3": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3179", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-26 was issued Tuesday 10 October 2023. Covered classes are field technician / intern / contractor; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region central, from 16 March 2024 onward.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 32573 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $2,800 for role employee, beginning 10 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 32573: Callum Novak, role=field technician, region=coastal. Event date 09 April 2026; request received 07 July 2026; claimed amount $3,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3180", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-27 was issued Wednesday 08 March 2023. Covered classes are team lead / employee / contractor / intern; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role employee, beginning 01 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 43676 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region south, from 21 September 2023 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 43676: Pablo Okafor, role=team lead, region=west. Event date 26 February 2024; request received 02 April 2024; claimed amount $6,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3181", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila reports directly to Mateo.\n- Aisha reports directly to Stefan.\n- The headquarters of Pinnacle Software is in Ghent.\n- Ingrid reports directly to Mei.\n- The headquarters of Cobalt Health is in Austin.\n- Ingrid is employed by Cobalt Health.\n- Stefan reports directly to Ingrid.\n- Omar reports directly to Leila.\n- Leila is employed by Atlas Freight.\n- Stefan is employed by Pinnacle Software.\n- Pablo reports directly to Omar.\n- Elena reports directly to Aisha.\n- Mei is employed by Cobalt Health.\n- Mei reports directly to Pablo.\n- Elena is employed by Cobalt Health.\n- The headquarters of Atlas Freight is in Bergen.\n- Omar is employed by Cedar Retail Group.\n- Pablo is employed by Pinnacle Software.\n- Aisha is employed by Atlas Freight.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Mateo is employed by Summit Energy.\n- The headquarters of Summit Energy is in Leeds.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Nagoya", "2": "Cork", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3182", "family": "policy", "state": "A2 changes the limit to $1,300 for role field technician, beginning 25 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region south, from 13 July 2024 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nHelios Logistics | decision file 10042 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-90 was issued Tuesday 05 September 2023. Covered classes are intern / employee / contractor / vendor / regional manager / field technician; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 10042: Nadia Novak, role=field technician, region=north. Event date 27 September 2025; request received 11 October 2025; claimed amount $5,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3183", "family": "policy", "state": "A2 changes the limit to $2,800 for role intern, beginning 10 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-87 was issued Wednesday 24 January 2024. Covered classes are contractor / intern / team lead; other roles are outside scope.\n\nPinnacle Software | decision file 76250 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region south, from 24 September 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 76250: Felix Novak, role=contractor, region=coastal. Event date 31 December 2024; request received 21 February 2025; claimed amount $7,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3184", "family": "intent", "state": "Incoming travel request via email:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "books airfare", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3185", "family": "intent", "state": "A user sent this message to the support desk:\n\"Where is order 6153\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3186", "family": "intent", "state": "Incoming support request via email:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "wants the delivery address updated", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3187", "family": "policy", "state": "A2 changes the limit to $2,800 for role employee, beginning 16 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region south, from 01 September 2024 onward.\n\nNorthwind Systems | decision file 18200 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-75 was issued Saturday 27 April 2024. Covered classes are field technician / vendor / intern / team lead; other roles are outside scope.\n\nCASE 18200: Yuki Tan, role=contractor, region=coastal. Event date 21 October 2025; request received 27 December 2025; claimed amount $3,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3188", "family": "policy", "state": "Cedar Retail Group | decision file 72929 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $4,200 for role vendor, beginning 18 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region north, from 15 October 2024 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document POL-50 was issued Thursday 23 November 2023. Covered classes are team lead / intern / field technician; other roles are outside scope.\n\nCASE 72929: Pablo Ames, role=team lead, region=central. Event date 09 November 2026; request received 30 November 2026; claimed amount $9,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3189", "family": "policy", "state": "Governing document MAN-70 was issued Thursday 23 February 2023. Covered classes are contractor / vendor / team lead / field technician / employee; other roles are outside scope.\n\nBeacon Insurance | decision file 24850 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $2,000 for role intern, beginning 01 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region south, from 05 June 2023 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 24850: Mara Okafor, role=team lead, region=central. Event date 24 December 2025; request received 15 April 2026; claimed amount $9,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3190", "family": "policy", "state": "A2 changes the limit to $4,200 for role field technician, beginning 15 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nSummit Energy | decision file 39684 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region west, from 27 December 2024 onward.\n\nGoverning document PROC-72 was issued Thursday 11 April 2024. Covered classes are field technician / employee / contractor / regional manager / intern / vendor; other roles are outside scope.\n\nCASE 39684: Pablo Novak, role=team lead, region=coastal. Event date 25 August 2025; request received 07 September 2025; claimed amount $1,600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3191", "family": "policy", "state": "Cedar Retail Group | decision file 74552 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region east, from 25 November 2023 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-14 was issued Tuesday 01 August 2023. Covered classes are regional manager / field technician / contractor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role team lead, beginning 13 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 74552: Dmitri Silva, role=contractor, region=west. Event date 30 July 2024; request received 27 October 2024; claimed amount $5,749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3192", "family": "intent", "state": "A user sent this message to the support desk:\n\"The product broke — refund 80033 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-3193", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Ghent.\n- Aisha reports directly to Viktor.\n- The headquarters of Cobalt Health is in Nagoya.\n- Mei is employed by Cobalt Health.\n- Mateo is employed by Lattice Analytics.\n- Pablo reports directly to Mateo.\n- Zoya is employed by Ironwood Manufacturing.\n- Felix reports directly to Pablo.\n- Aisha is employed by Cedar Retail Group.\n- Pablo is employed by Lattice Analytics.\n- The headquarters of Beacon Insurance is in Porto.\n- Jonas reports directly to Mei.\n- Felix is employed by Beacon Insurance.\n- Jonas is employed by Cobalt Health.\n- Viktor is employed by Cedar Retail Group.\n- Elena is employed by Ironwood Manufacturing.\n- Viktor reports directly to Felix.\n- The headquarters of Cedar Retail Group is in Austin.\n- Mei reports directly to Elena.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Mateo reports directly to Zoya.\n- Zoya reports directly to Jonas.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mateo's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Oslo", "2": "Nagoya", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3194", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region central, from 22 April 2024 onward.\n\nAtlas Freight | decision file 31887 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nGoverning document MAN-76 was issued Saturday 23 December 2023. Covered classes are regional manager / intern / field technician / vendor / employee; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role employee, beginning 18 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 31887: Hana Tan, role=team lead, region=central. Event date 12 June 2026; request received 11 October 2026; claimed amount $3,249. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3195", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $5,000 for region central, from 04 May 2023 onward.\n\nCedar Retail Group | decision file 14895 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $6,500 for role employee, beginning 07 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-11 was issued Thursday 19 January 2023. Covered classes are employee / vendor / team lead / regional manager; other roles are outside scope.\n\nCASE 14895: Kenji Novak, role=vendor, region=north. Event date 02 November 2025; request received 12 November 2025; claimed amount $5,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3196", "family": "intent", "state": "New support ticket, customer message:\n\"I moved — update delivery for 18852\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "asks where an existing order is", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3197", "family": "intent", "state": "Incoming travel request via email:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "cancels a booking", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3198", "family": "intent", "state": "New travel ticket, customer message:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "asks flight status", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3199", "family": "policy", "state": "Governing document PROC-84 was issued Sunday 26 November 2023. Covered classes are vendor / contractor / field technician / team lead / intern; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region central, from 26 September 2024 onward.\n\nA2 changes the limit to $6,500 for role team lead, beginning 22 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCobalt Health | decision file 69609 | equipment warranty | consolidated rule pack\n\nCASE 69609: Callum Silva, role=intern, region=east. Event date 27 November 2024; request received 27 December 2024; claimed amount $6,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3200", "family": "intent", "state": "Incoming support request via email:\n\"Cancel my order 55318, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "asks where an existing order is", "4": "asks for money back on a purchase", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3201", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document PROC-66 was issued Friday 17 March 2023. Covered classes are employee / team lead / contractor / vendor / field technician; other roles are outside scope.\n\nA2 changes the limit to $800 for role field technician, beginning 16 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 91851 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region west, from 10 March 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 91851: Zoya Novak, role=team lead, region=east. Event date 30 April 2025; request received 29 July 2025; claimed amount $5,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3202", "family": "intent", "state": "Incoming support request via email:\n\"Please cancel order 30415 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "wants to cancel a placed order", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3203", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "books airfare", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3204", "family": "policy", "state": "Summit Energy | decision file 56035 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role team lead, beginning 07 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region east, from 08 December 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document STD-69 was issued Saturday 29 April 2023. Covered classes are intern / contractor / team lead / field technician / vendor / employee; other roles are outside scope.\n\nCASE 56035: Elena Novak, role=field technician, region=north. Event date 23 July 2025; request received 12 August 2025; claimed amount $3,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3205", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document STD-59 was issued Monday 18 March 2024. Covered classes are field technician / team lead / vendor / intern; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role employee, beginning 28 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region coastal, from 06 July 2024 onward.\n\nBeacon Insurance | decision file 76820 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nCASE 76820: Sofia Novak, role=vendor, region=east. Event date 25 January 2026; request received 05 February 2026; claimed amount $700. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3206", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $1,600 for region north, from 20 May 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 36022 | data export review | consolidated rule pack\n\nGoverning document MAN-35 was issued Wednesday 27 December 2023. Covered classes are employee / contractor / intern / field technician / vendor; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role team lead, beginning 13 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 36022: Viktor Okafor, role=intern, region=south. Event date 15 December 2024; request received 14 March 2025; claimed amount $3,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3207", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "changes seat assignment", "3": "books airfare", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-3208", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Valencia.\n- Sofia is employed by Meridian Bank.\n- Felix is employed by Cedar Retail Group.\n- Felix reports directly to Bruno.\n- Tessa reports directly to Nadia.\n- Nadia is employed by Cedar Retail Group.\n- Bruno reports directly to Mara.\n- Amara is employed by Meridian Bank.\n- Nadia reports directly to Lucia.\n- Ravi is employed by Meridian Bank.\n- Sofia reports directly to Ravi.\n- Amara reports directly to Sofia.\n- Lucia reports directly to Amara.\n- The headquarters of Meridian Bank is in Leeds.\n- The headquarters of Cedar Retail Group is in Turku.\n- The headquarters of Helios Logistics is in Turku.\n- Bruno is employed by Summit Energy.\n- Lucia is employed by Cedar Retail Group.\n- Mara is employed by Cedar Retail Group.\n- Tessa is employed by Lattice Analytics.\n- Mara reports directly to Tessa.\n- The headquarters of Summit Energy is in Tallinn.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Leeds", "2": "Oslo", "3": "Valencia"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3209", "family": "intent", "state": "Incoming support request via email:\n\"The product broke — refund 27344 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3210", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 14 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-49 was issued Tuesday 21 March 2023. Covered classes are intern / employee / contractor / field technician / vendor / team lead; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region coastal, from 18 November 2023 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nVantage Air | decision file 85188 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCASE 85188: Tobias Silva, role=employee, region=north. Event date 30 January 2026; request received 12 February 2026; claimed amount $2,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3211", "family": "policy", "state": "A manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nPinnacle Software | decision file 88767 | data export review | consolidated rule pack\n\nA2 changes the limit to $4,200 for role field technician, beginning 10 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-88 was issued Monday 23 January 2023. Covered classes are intern / field technician / contractor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region east, from 30 December 2023 onward.\n\nCASE 88767: Bruno Ames, role=contractor, region=coastal. Event date 03 January 2024; request received 07 February 2024; claimed amount $4,351. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3212", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document STD-49 was issued Friday 05 January 2024. Covered classes are field technician / contractor / vendor / intern; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region coastal, from 24 June 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nSummit Energy | decision file 67124 | data export review | consolidated rule pack\n\nA2 changes the limit to $6,500 for role team lead, beginning 15 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 67124: Kenji Silva, role=field technician, region=north. Event date 04 January 2026; request received 15 February 2026; claimed amount $6,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3213", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document PROC-45 was issued Tuesday 19 September 2023. Covered classes are team lead / field technician / contractor / intern / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region coastal, from 11 September 2024 onward.\n\nA2 changes the limit to $2,800 for role intern, beginning 19 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCedar Retail Group | decision file 39745 | relocation assistance | consolidated rule pack\n\nCASE 39745: Tobias Novak, role=vendor, region=north. Event date 07 October 2024; request received 21 November 2024; claimed amount $3,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3214", "family": "intent", "state": "A user sent this message to the support desk:\n\"The product broke — refund 80395 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3215", "family": "intent", "state": "Incoming support request via email:\n\"The product broke — refund 50666 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3216", "family": "policy", "state": "Meridian Bank | decision file 25434 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region east, from 02 September 2024 onward.\n\nA2 changes the limit to $2,800 for role intern, beginning 20 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nGoverning document POL-54 was issued Tuesday 05 December 2023. Covered classes are regional manager / employee / intern / vendor / field technician / team lead; other roles are outside scope.\n\nCASE 25434: Tessa Novak, role=regional manager, region=west. Event date 25 December 2026; request received 16 February 2027; claimed amount $1,699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3217", "family": "policy", "state": "A manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nCobalt Health | decision file 99662 | service credit | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document MAN-20 was issued Monday 13 November 2023. Covered classes are employee / contractor / team lead; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region south, from 30 August 2024 onward.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 01 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 99662: Mara Silva, role=regional manager, region=south. Event date 10 July 2025; request received 23 August 2025; claimed amount $1,100. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3218", "family": "multihop", "state": "Corporate registry excerpt:\n- Mara is employed by Pinnacle Software.\n- Pablo reports directly to Stefan.\n- Ravi reports directly to Tessa.\n- The headquarters of Pinnacle Software is in Cork.\n- Ravi is employed by Vantage Air.\n- The headquarters of Lattice Analytics is in Leeds.\n- Callum reports directly to Pablo.\n- Yuki is employed by Vantage Air.\n- Mara reports directly to Callum.\n- Tessa reports directly to Elena.\n- Elena is employed by Pinnacle Software.\n- Viktor is employed by Cedar Retail Group.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- Tessa is employed by Pinnacle Software.\n- Pablo is employed by Ironwood Manufacturing.\n- The headquarters of Cedar Retail Group is in Cork.\n- Yuki reports directly to Viktor.\n- Stefan is employed by Lattice Analytics.\n- Viktor reports directly to Mara.\n- Callum is employed by Lattice Analytics.\n- Stefan reports directly to Ravi.\n- The headquarters of Vantage Air is in Lyon.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Cork", "2": "Porto", "3": "Oslo"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-3219", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya is employed by Vantage Air.\n- Sofia reports directly to Nadia.\n- The headquarters of Helios Logistics is in Leeds.\n- Mei is employed by Ironwood Manufacturing.\n- Nadia is employed by Ironwood Manufacturing.\n- Mei reports directly to Jonas.\n- Mateo is employed by Cedar Retail Group.\n- Jonas is employed by Beacon Insurance.\n- Amara reports directly to Mei.\n- The headquarters of Beacon Insurance is in Austin.\n- Amara is employed by Beacon Insurance.\n- Mateo reports directly to Zoya.\n- The headquarters of Vantage Air is in Valencia.\n- Sofia is employed by Cedar Retail Group.\n- Felix is employed by Vantage Air.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Zoya reports directly to Sofia.\n- Lucia is employed by Helios Logistics.\n- Lucia reports directly to Felix.\n- Felix reports directly to Amara.\n- Nadia reports directly to Lucia.\n- The headquarters of Ironwood Manufacturing is in Austin.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Tallinn", "2": "Turku", "3": "Cork"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3220", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region coastal, from 04 June 2024 onward.\n\nA2 changes the limit to $14,000 for role intern, beginning 27 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 33606 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-60 was issued Friday 09 June 2023. Covered classes are intern / regional manager / vendor / team lead / employee / contractor; other roles are outside scope.\n\nCASE 33606: Priya Ames, role=vendor, region=west. Event date 31 March 2024; request received 21 July 2024; claimed amount $1,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3221", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role intern, beginning 26 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-50 was issued Friday 29 September 2023. Covered classes are contractor / team lead / field technician / intern; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region north, from 06 February 2024 onward.\n\nHelios Logistics | decision file 38190 | service credit | consolidated rule pack\n\nCASE 38190: Hana Ames, role=intern, region=east. Event date 02 August 2025; request received 02 September 2025; claimed amount $7,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3222", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-71 was issued Tuesday 15 August 2023. Covered classes are intern / employee / contractor / field technician / regional manager / vendor; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region coastal, from 06 March 2024 onward.\n\nA2 changes the limit to $2,000 for role team lead, beginning 21 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 90136 | relocation assistance | consolidated rule pack\n\nCASE 90136: Lucia Silva, role=employee, region=coastal. Event date 14 September 2025; request received 26 November 2025; claimed amount $6,751. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3223", "family": "intent", "state": "A user sent this message to the travel desk:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "asks flight status", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3224", "family": "policy", "state": "A2 changes the limit to $4,200 for role field technician, beginning 18 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 59823 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nGoverning document POL-89 was issued Thursday 03 August 2023. Covered classes are employee / contractor / team lead / intern; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region south, from 21 April 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 59823: Nadia Okafor, role=field technician, region=east. Event date 16 January 2026; request received 11 February 2026; claimed amount $4,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3225", "family": "intent", "state": "Incoming travel request via email:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "books airfare", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3226", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 45451 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "asks for money back on a purchase", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3227", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $700 for region west, from 17 May 2024 onward.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 58174 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $2,800 for role employee, beginning 26 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-77 was issued Monday 09 October 2023. Covered classes are team lead / intern / vendor; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 58174: Tessa Berg, role=employee, region=east. Event date 25 June 2026; request received 08 October 2026; claimed amount $1,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3228", "family": "intent", "state": "Incoming support request via email:\n\"Status on my shipment 85033 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "asks for money back on a purchase", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3229", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region south, from 16 October 2023 onward.\n\nA2 changes the limit to $2,800 for role field technician, beginning 21 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 71231 | equipment warranty | consolidated rule pack\n\nGoverning document STD-99 was issued Tuesday 04 April 2023. Covered classes are contractor / intern / vendor / field technician / employee / regional manager; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 71231: Tessa Okafor, role=team lead, region=west. Event date 17 January 2024; request received 29 February 2024; claimed amount $2,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3230", "family": "multihop", "state": "Corporate registry excerpt:\n- Ravi reports directly to Bruno.\n- Felix reports directly to Viktor.\n- The headquarters of Ironwood Manufacturing is in Cork.\n- The headquarters of Summit Energy is in Leeds.\n- The headquarters of Cobalt Health is in Oslo.\n- Felix is employed by Summit Energy.\n- Sofia reports directly to Ravi.\n- Viktor is employed by Summit Energy.\n- Sofia is employed by Lattice Analytics.\n- Priya is employed by Cobalt Health.\n- Priya reports directly to Zoya.\n- Stefan is employed by Helios Logistics.\n- Bruno reports directly to Priya.\n- The headquarters of Helios Logistics is in Valencia.\n- Omar reports directly to Stefan.\n- Ravi is employed by Helios Logistics.\n- Zoya is employed by Lattice Analytics.\n- Bruno is employed by Helios Logistics.\n- Viktor reports directly to Omar.\n- Stefan reports directly to Sofia.\n- Omar is employed by Summit Energy.\n- The headquarters of Lattice Analytics is in Austin.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Nagoya", "2": "Valencia", "3": "Cork"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3231", "family": "intent", "state": "Incoming travel request via email:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "books airfare", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-3232", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- The headquarters of Cobalt Health is in Valencia.\n- Bruno is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Turku.\n- Mateo reports directly to Zoya.\n- The headquarters of Vantage Air is in Lyon.\n- Viktor reports directly to Stefan.\n- Zoya is employed by Atlas Freight.\n- Tobias reports directly to Tessa.\n- The headquarters of Beacon Insurance is in Oslo.\n- Stefan is employed by Cobalt Health.\n- Viktor is employed by Atlas Freight.\n- Felix is employed by Beacon Insurance.\n- Stefan reports directly to Felix.\n- Bruno reports directly to Mateo.\n- Mateo is employed by Beacon Insurance.\n- Nadia is employed by Atlas Freight.\n- Tobias is employed by Atlas Freight.\n- Zoya reports directly to Viktor.\n- Tessa is employed by Beacon Insurance.\n- Tessa reports directly to Bruno.\n- Nadia reports directly to Tobias.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Ghent", "2": "Turku", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-3233", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias reports directly to Felix.\n- Tobias is employed by Meridian Bank.\n- Sofia reports directly to Bruno.\n- Bruno reports directly to Tobias.\n- Pablo reports directly to Amara.\n- The headquarters of Beacon Insurance is in Porto.\n- Pablo is employed by Pinnacle Software.\n- Felix reports directly to Mateo.\n- Tessa reports directly to Aisha.\n- Aisha reports directly to Sofia.\n- The headquarters of Pinnacle Software is in Oslo.\n- Aisha is employed by Helios Logistics.\n- Mateo is employed by Beacon Insurance.\n- Bruno is employed by Helios Logistics.\n- Felix is employed by Meridian Bank.\n- Amara is employed by Helios Logistics.\n- The headquarters of Meridian Bank is in Valencia.\n- Tessa is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Cork.\n- Sofia is employed by Meridian Bank.\n- The headquarters of Cedar Retail Group is in Turku.\n- Amara reports directly to Tessa.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Valencia", "2": "Lyon", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3234", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document PROC-55 was issued Wednesday 27 September 2023. Covered classes are employee / field technician / contractor / team lead; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role intern, beginning 17 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 31791 | equipment warranty | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region coastal, from 04 February 2024 onward.\n\nCASE 31791: Viktor Tan, role=employee, region=central. Event date 25 November 2026; request received 17 December 2026; claimed amount $7,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3235", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nSummit Energy | decision file 53219 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-48 was issued Thursday 04 April 2024. Covered classes are employee / vendor / team lead / intern; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $1,100 for region coastal, from 27 January 2025 onward.\n\nA2 changes the limit to $4,200 for role contractor, beginning 15 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 53219: Jonas Ames, role=vendor, region=west. Event date 11 January 2027; request received 19 March 2027; claimed amount $899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3236", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $7,500 for region north, from 10 May 2024 onward.\n\nPinnacle Software | decision file 46157 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $2,000 for role team lead, beginning 17 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document STD-21 was issued Thursday 10 August 2023. Covered classes are intern / field technician / employee / regional manager; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 46157: Aisha Novak, role=team lead, region=north. Event date 01 April 2026; request received 29 April 2026; claimed amount $2,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3237", "family": "intent", "state": "A user sent this message to the support desk:\n\"Order 31469 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "wants to cancel a placed order", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-3238", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar reports directly to Dmitri.\n- Callum reports directly to Jonas.\n- Yuki is employed by Summit Energy.\n- The headquarters of Meridian Bank is in Porto.\n- Dmitri reports directly to Bruno.\n- Yuki reports directly to Callum.\n- Pablo is employed by Ironwood Manufacturing.\n- Jonas is employed by Ironwood Manufacturing.\n- Bruno reports directly to Pablo.\n- Sofia is employed by Ironwood Manufacturing.\n- Tessa reports directly to Yuki.\n- The headquarters of Helios Logistics is in Oslo.\n- The headquarters of Vantage Air is in Austin.\n- Sofia reports directly to Omar.\n- Tessa is employed by Summit Energy.\n- Callum is employed by Meridian Bank.\n- Pablo reports directly to Tessa.\n- Dmitri is employed by Helios Logistics.\n- Bruno is employed by Vantage Air.\n- Omar is employed by Vantage Air.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- The headquarters of Summit Energy is in Lyon.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Austin", "2": "Tallinn", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3239", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $1,600 for region east, from 07 January 2025 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nNorthwind Systems | decision file 66440 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role employee, beginning 13 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-80 was issued Thursday 15 February 2024. Covered classes are field technician / intern / regional manager / contractor / team lead / employee; other roles are outside scope.\n\nCASE 66440: Kenji Berg, role=regional manager, region=central. Event date 07 December 2025; request received 07 March 2026; claimed amount $4,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3240", "family": "policy", "state": "A2 changes the limit to $2,000 for role contractor, beginning 15 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 83540 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region north, from 17 October 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document PROC-74 was issued Wednesday 13 September 2023. Covered classes are intern / employee / regional manager; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 83540: Ingrid Berg, role=regional manager, region=coastal. Event date 27 March 2025; request received 03 May 2025; claimed amount $11,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3241", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $1,600 for region coastal, from 21 February 2024 onward.\n\nAtlas Freight | decision file 87890 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-94 was issued Friday 05 May 2023. Covered classes are team lead / vendor / field technician; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role vendor, beginning 08 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 87890: Yuki Ames, role=intern, region=south. Event date 11 November 2024; request received 30 December 2024; claimed amount $6,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3242", "family": "intent", "state": "Incoming travel request via email:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "cancels a booking", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3243", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-52 was issued Wednesday 06 September 2023. Covered classes are intern / field technician / regional manager / vendor; other roles are outside scope.\n\nNorthwind Systems | decision file 38823 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region north, from 06 August 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 02 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 38823: Tessa Ames, role=contractor, region=central. Event date 17 December 2024; request received 28 January 2025; claimed amount $9,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3244", "family": "intent", "state": "Incoming support request via email:\n\"Status on my shipment 69992 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3245", "family": "policy", "state": "Pinnacle Software | decision file 34876 | service credit | consolidated rule pack\n\nA2 changes the limit to $6,500 for role vendor, beginning 27 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-89 was issued Thursday 28 September 2023. Covered classes are vendor / contractor / field technician / regional manager; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region east, from 13 September 2024 onward.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 34876: Yuki Ames, role=employee, region=coastal. Event date 01 August 2025; request received 18 August 2025; claimed amount $699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3246", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 49449 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $14,000 for role contractor, beginning 28 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region west, from 08 January 2025 onward.\n\nGoverning document MAN-90 was issued Friday 19 April 2024. Covered classes are contractor / field technician / intern; other roles are outside scope.\n\nCASE 49449: Priya Novak, role=team lead, region=north. Event date 11 September 2026; request received 11 November 2026; claimed amount $700. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3247", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region west, from 06 April 2024 onward.\n\nLattice Analytics | decision file 13928 | data export review | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-59 was issued Tuesday 17 October 2023. Covered classes are regional manager / team lead / contractor / field technician / intern / employee; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role vendor, beginning 16 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 13928: Amara Berg, role=intern, region=east. Event date 25 June 2025; request received 10 July 2025; claimed amount $1,851. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3248", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document STD-22 was issued Saturday 27 May 2023. Covered classes are regional manager / employee / contractor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $6,500 for role vendor, beginning 15 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nBeacon Insurance | decision file 26626 | data export review | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region central, from 12 October 2023 onward.\n\nCASE 26626: Tessa Okafor, role=field technician, region=north. Event date 15 January 2026; request received 14 February 2026; claimed amount $2,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3249", "family": "intent", "state": "A user sent this message to the support desk:\n\"Swap order 9044 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-3250", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "cancels a booking", "3": "asks flight status", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3251", "family": "policy", "state": "Beacon Insurance | decision file 53383 | service credit | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document POL-67 was issued Monday 19 February 2024. Covered classes are employee / field technician / intern / contractor / team lead / vendor; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region west, from 17 January 2025 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role intern, beginning 15 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 53383: Viktor Silva, role=intern, region=coastal. Event date 03 October 2026; request received 22 January 2027; claimed amount $5,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3252", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "reports lost baggage", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-3253", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "changes seat assignment", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3254", "family": "policy", "state": "Governing document MAN-64 was issued Friday 22 December 2023. Covered classes are regional manager / field technician / team lead / contractor / employee / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region central, from 31 August 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role team lead, beginning 26 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nMeridian Bank | decision file 40376 | relocation assistance | consolidated rule pack\n\nCASE 40376: Felix Okafor, role=field technician, region=south. Event date 28 November 2026; request received 03 February 2027; claimed amount $2,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3255", "family": "policy", "state": "Vantage Air | decision file 41976 | service credit | consolidated rule pack\n\nGoverning document MAN-71 was issued Sunday 02 July 2023. Covered classes are employee / team lead / intern / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role team lead, beginning 22 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region west, from 03 January 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 41976: Priya Okafor, role=employee, region=central. Event date 01 August 2026; request received 24 August 2026; claimed amount $7,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3256", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $2,200 for region north, from 15 November 2024 onward.\n\nGoverning document POL-12 was issued Saturday 04 November 2023. Covered classes are regional manager / field technician / intern; other roles are outside scope.\n\nSummit Energy | decision file 28361 | equipment warranty | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role vendor, beginning 05 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCASE 28361: Zoya Silva, role=regional manager, region=west. Event date 01 November 2024; request received 13 February 2025; claimed amount $4,349. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3257", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role contractor, beginning 06 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 41444 | relocation assistance | consolidated rule pack\n\nGoverning document MAN-58 was issued Saturday 25 March 2023. Covered classes are intern / field technician / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region east, from 07 March 2024 onward.\n\nCASE 41444: Mara Ames, role=contractor, region=east. Event date 15 August 2025; request received 04 September 2025; claimed amount $11,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3258", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nNorthwind Systems | decision file 24151 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region central, from 20 March 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role vendor, beginning 25 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-95 was issued Friday 10 November 2023. Covered classes are contractor / field technician / vendor / team lead; other roles are outside scope.\n\nCASE 24151: Mara Tan, role=contractor, region=east. Event date 27 February 2025; request received 21 March 2025; claimed amount $3,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3259", "family": "policy", "state": "A2 changes the limit to $9,500 for role employee, beginning 05 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region central, from 17 August 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nMeridian Bank | decision file 86904 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-86 was issued Tuesday 01 August 2023. Covered classes are vendor / contractor / employee / intern / team lead / regional manager; other roles are outside scope.\n\nCASE 86904: Amara Ames, role=regional manager, region=north. Event date 22 March 2026; request received 06 June 2026; claimed amount $9,149. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3260", "family": "policy", "state": "Vantage Air | decision file 58647 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $4,200 for role contractor, beginning 11 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region coastal, from 10 February 2024 onward.\n\nGoverning document STD-82 was issued Thursday 18 May 2023. Covered classes are regional manager / team lead / contractor / field technician / intern / vendor; other roles are outside scope.\n\nCASE 58647: Yuki Okafor, role=contractor, region=west. Event date 01 July 2024; request received 22 July 2024; claimed amount $5,151. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3261", "family": "intent", "state": "Incoming support request via email:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3262", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 13965 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3263", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Beacon Insurance is in Ghent.\n- Viktor reports directly to Nadia.\n- Mateo is employed by Summit Energy.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Bruno is employed by Meridian Bank.\n- Nadia reports directly to Amara.\n- Stefan reports directly to Felix.\n- Amara is employed by Summit Energy.\n- Stefan is employed by Beacon Insurance.\n- Dmitri reports directly to Mateo.\n- Viktor is employed by Pinnacle Software.\n- Nadia is employed by Pinnacle Software.\n- Felix reports directly to Tessa.\n- The headquarters of Pinnacle Software is in Lyon.\n- Dmitri is employed by Pinnacle Software.\n- Bruno reports directly to Stefan.\n- The headquarters of Meridian Bank is in Porto.\n- The headquarters of Summit Energy is in Nagoya.\n- Tessa is employed by Pinnacle Software.\n- Felix is employed by Summit Energy.\n- Amara reports directly to Dmitri.\n- Tessa reports directly to Viktor.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Austin", "2": "Leeds", "3": "Ghent"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3264", "family": "intent", "state": "New support ticket, customer message:\n\"The product broke — refund 13633 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3265", "family": "policy", "state": "Governing document POL-91 was issued Monday 15 May 2023. Covered classes are regional manager / employee / field technician / intern / team lead / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region west, from 04 April 2024 onward.\n\nA2 changes the limit to $14,000 for role intern, beginning 07 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 42996 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 42996: Pablo Silva, role=team lead, region=west. Event date 09 November 2025; request received 30 December 2025; claimed amount $13,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3266", "family": "intent", "state": "New support ticket, customer message:\n\"Can i exchange 64049 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "asks for money back on a purchase", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-3267", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya reports directly to Omar.\n- Callum is employed by Cobalt Health.\n- Mateo reports directly to Kenji.\n- Kenji reports directly to Mei.\n- The headquarters of Meridian Bank is in Tallinn.\n- Kenji is employed by Lattice Analytics.\n- Nadia is employed by Beacon Insurance.\n- Omar reports directly to Callum.\n- Jonas is employed by Lattice Analytics.\n- Mateo is employed by Cobalt Health.\n- Sofia is employed by Beacon Insurance.\n- Nadia reports directly to Jonas.\n- Mei reports directly to Nadia.\n- Mei is employed by Lattice Analytics.\n- The headquarters of Cobalt Health is in Cork.\n- Zoya is employed by Lattice Analytics.\n- Jonas reports directly to Zoya.\n- Sofia reports directly to Mateo.\n- The headquarters of Beacon Insurance is in Cork.\n- The headquarters of Helios Logistics is in Oslo.\n- The headquarters of Lattice Analytics is in Oslo.\n- Omar is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Nagoya", "2": "Turku", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3268", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "books airfare", "3": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3269", "family": "intent", "state": "New support ticket, customer message:\n\"95225 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "asks where an existing order is", "3": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3270", "family": "intent", "state": "New travel ticket, customer message:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "changes seat assignment", "3": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3271", "family": "policy", "state": "Governing document STD-85 was issued Saturday 02 December 2023. Covered classes are contractor / intern / regional manager; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role intern, beginning 02 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nIronwood Manufacturing | decision file 42318 | data export review | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region east, from 04 November 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 42318: Mateo Ames, role=contractor, region=east. Event date 01 August 2026; request received 07 November 2026; claimed amount $11,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3272", "family": "intent", "state": "New travel ticket, customer message:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "changes seat assignment", "3": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3273", "family": "policy", "state": "Governing document POL-66 was issued Sunday 04 February 2024. Covered classes are field technician / employee / regional manager; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nPinnacle Software | decision file 33275 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $2,800 for role contractor, beginning 25 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region central, from 16 November 2024 onward.\n\nCASE 33275: Dmitri Silva, role=vendor, region=west. Event date 07 July 2025; request received 21 July 2025; claimed amount $4,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3274", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document STD-36 was issued Saturday 14 January 2023. Covered classes are intern / regional manager / contractor / vendor / employee; other roles are outside scope.\n\nBeacon Insurance | decision file 86135 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $2,800 for role regional manager, beginning 21 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region east, from 19 October 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 86135: Mei Silva, role=vendor, region=coastal. Event date 23 September 2025; request received 24 October 2025; claimed amount $1,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3275", "family": "intent", "state": "Incoming travel request via email:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "reports lost baggage", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3276", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "books airfare", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-3277", "family": "intent", "state": "New support ticket, customer message:\n\"Don't need the item anymore — cancel order 82131\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3278", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-40 was issued Sunday 12 February 2023. Covered classes are employee / vendor / intern / team lead / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 12114 | data export review | consolidated rule pack\n\nA2 changes the limit to $4,200 for role vendor, beginning 01 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region coastal, from 11 January 2024 onward.\n\nCASE 12114: Mei Silva, role=vendor, region=south. Event date 12 July 2025; request received 25 July 2025; claimed amount $1,899. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3279", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Pinnacle Software is in Ghent.\n- Aisha reports directly to Lucia.\n- Lucia reports directly to Mara.\n- Pablo reports directly to Stefan.\n- Pablo is employed by Helios Logistics.\n- Bruno reports directly to Leila.\n- Ingrid is employed by Summit Energy.\n- Leila reports directly to Aisha.\n- Mara is employed by Pinnacle Software.\n- The headquarters of Helios Logistics is in Tallinn.\n- Leila is employed by Summit Energy.\n- Ingrid reports directly to Pablo.\n- Bruno is employed by Cobalt Health.\n- Stefan is employed by Cobalt Health.\n- Mei reports directly to Ingrid.\n- Lucia is employed by Summit Energy.\n- The headquarters of Vantage Air is in Austin.\n- Aisha is employed by Helios Logistics.\n- The headquarters of Summit Energy is in Valencia.\n- Stefan reports directly to Bruno.\n- Mei is employed by Helios Logistics.\n- The headquarters of Cobalt Health is in Cork.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Valencia", "2": "Porto", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3280", "family": "policy", "state": "A manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 12985 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region south, from 27 January 2024 onward.\n\nA2 changes the limit to $14,000 for role employee, beginning 08 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-15 was issued Thursday 04 May 2023. Covered classes are regional manager / vendor / contractor / team lead / field technician / employee; other roles are outside scope.\n\nCASE 12985: Bruno Tan, role=intern, region=south. Event date 04 January 2025; request received 08 January 2025; claimed amount $5,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3281", "family": "intent", "state": "Incoming travel request via email:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "books airfare", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3282", "family": "policy", "state": "A manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nGoverning document PROC-50 was issued Tuesday 12 March 2024. Covered classes are field technician / regional manager / contractor / team lead; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $9,500 for role contractor, beginning 08 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region coastal, from 14 April 2025 onward.\n\nVantage Air | decision file 56585 | relocation assistance | consolidated rule pack\n\nCASE 56585: Leila Silva, role=regional manager, region=east. Event date 25 November 2026; request received 15 December 2026; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3283", "family": "policy", "state": "A2 changes the limit to $9,500 for role team lead, beginning 12 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-42 was issued Tuesday 05 December 2023. Covered classes are vendor / employee / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region north, from 28 December 2024 onward.\n\nVantage Air | decision file 48901 | data export review | consolidated rule pack\n\nCASE 48901: Callum Okafor, role=contractor, region=south. Event date 15 June 2026; request received 13 October 2026; claimed amount $9,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3284", "family": "policy", "state": "Cedar Retail Group | decision file 41505 | service credit | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role contractor, beginning 01 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region north, from 13 December 2023 onward.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nGoverning document STD-93 was issued Monday 16 January 2023. Covered classes are field technician / contractor / intern / vendor; other roles are outside scope.\n\nCASE 41505: Zoya Novak, role=intern, region=coastal. Event date 29 September 2024; request received 06 October 2024; claimed amount $2,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3285", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3286", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "reports lost baggage", "3": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3287", "family": "intent", "state": "A user sent this message to the support desk:\n\"8667 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3288", "family": "intent", "state": "Incoming travel request via email:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "changes seat assignment", "3": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3289", "family": "multihop", "state": "Corporate registry excerpt:\n- Ravi is employed by Helios Logistics.\n- Hana is employed by Lattice Analytics.\n- Tobias reports directly to Nadia.\n- The headquarters of Meridian Bank is in Bergen.\n- The headquarters of Vantage Air is in Turku.\n- Nadia is employed by Meridian Bank.\n- Ingrid is employed by Helios Logistics.\n- Bruno reports directly to Jonas.\n- Yuki is employed by Lattice Analytics.\n- The headquarters of Lattice Analytics is in Cork.\n- Hana reports directly to Ingrid.\n- Yuki reports directly to Hana.\n- Nadia reports directly to Dmitri.\n- Jonas reports directly to Tobias.\n- Bruno is employed by Ironwood Manufacturing.\n- Dmitri is employed by Meridian Bank.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Dmitri reports directly to Ravi.\n- Tobias is employed by Meridian Bank.\n- The headquarters of Helios Logistics is in Austin.\n- Ravi reports directly to Yuki.\n- Jonas is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Austin", "2": "Turku", "3": "Leeds"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-3290", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Helios Logistics is in Turku.\n- Mateo is employed by Helios Logistics.\n- Jonas is employed by Cedar Retail Group.\n- Callum reports directly to Jonas.\n- Dmitri reports directly to Omar.\n- Mateo reports directly to Dmitri.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- Callum is employed by Ironwood Manufacturing.\n- Tobias is employed by Summit Energy.\n- The headquarters of Cedar Retail Group is in Nagoya.\n- Dmitri is employed by Helios Logistics.\n- The headquarters of Summit Energy is in Lyon.\n- The headquarters of Northwind Systems is in Leeds.\n- Tessa is employed by Northwind Systems.\n- Tobias reports directly to Pablo.\n- Zoya reports directly to Tobias.\n- Jonas reports directly to Mateo.\n- Omar reports directly to Tessa.\n- Omar is employed by Ironwood Manufacturing.\n- Pablo reports directly to Callum.\n- Zoya is employed by Ironwood Manufacturing.\n- Pablo is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Tallinn", "2": "Nagoya", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-3291", "family": "multihop", "state": "Corporate registry excerpt:\n- Felix reports directly to Mei.\n- Mei is employed by Atlas Freight.\n- Mei reports directly to Pablo.\n- Tobias is employed by Cobalt Health.\n- Ravi reports directly to Felix.\n- Callum is employed by Cobalt Health.\n- Hana is employed by Helios Logistics.\n- Felix is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Turku.\n- Nadia is employed by Meridian Bank.\n- The headquarters of Atlas Freight is in Tallinn.\n- Hana reports directly to Tessa.\n- Tessa is employed by Vantage Air.\n- Pablo reports directly to Nadia.\n- The headquarters of Meridian Bank is in Bergen.\n- The headquarters of Vantage Air is in Bergen.\n- Ravi is employed by Helios Logistics.\n- Callum reports directly to Ravi.\n- Nadia reports directly to Hana.\n- The headquarters of Helios Logistics is in Cork.\n- Tessa reports directly to Tobias.\n- Pablo is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Cork", "2": "Austin", "3": "Lyon"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3292", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "changes seat assignment", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-3293", "family": "intent", "state": "Incoming travel request via email:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "books airfare", "3": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3294", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nPinnacle Software | decision file 41169 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $14,000 for role intern, beginning 07 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document POL-51 was issued Monday 18 September 2023. Covered classes are team lead / field technician / intern / vendor / regional manager / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region east, from 21 September 2024 onward.\n\nCASE 41169: Ingrid Tan, role=vendor, region=north. Event date 01 October 2025; request received 15 October 2025; claimed amount $7,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3295", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-35 was issued Wednesday 07 June 2023. Covered classes are employee / regional manager / contractor / field technician; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role team lead, beginning 19 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region north, from 04 March 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nLattice Analytics | decision file 57329 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 57329: Mei Tan, role=contractor, region=west. Event date 24 July 2026; request received 15 August 2026; claimed amount $6,649. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3296", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum is employed by Meridian Bank.\n- Amara reports directly to Jonas.\n- Viktor reports directly to Callum.\n- Bruno is employed by Meridian Bank.\n- Zoya is employed by Meridian Bank.\n- Mara is employed by Ironwood Manufacturing.\n- Amara is employed by Cedar Retail Group.\n- Zoya reports directly to Mara.\n- The headquarters of Pinnacle Software is in Ghent.\n- Jonas reports directly to Bruno.\n- The headquarters of Meridian Bank is in Cork.\n- Nadia reports directly to Viktor.\n- Viktor is employed by Pinnacle Software.\n- The headquarters of Cedar Retail Group is in Lyon.\n- Callum reports directly to Zoya.\n- Nadia is employed by Northwind Systems.\n- Tobias is employed by Meridian Bank.\n- Bruno reports directly to Nadia.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- The headquarters of Northwind Systems is in Austin.\n- Jonas is employed by Ironwood Manufacturing.\n- Mara reports directly to Tobias.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Tallinn", "2": "Bergen", "3": "Porto"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3297", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-99 was issued Monday 22 January 2024. Covered classes are regional manager / intern / employee / vendor / team lead; other roles are outside scope.\n\nBeacon Insurance | decision file 25012 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $2,000 for role field technician, beginning 09 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region north, from 02 September 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 25012: Kenji Novak, role=field technician, region=east. Event date 03 February 2026; request received 05 April 2026; claimed amount $2,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3298", "family": "policy", "state": "Governing document POL-90 was issued Thursday 04 May 2023. Covered classes are employee / field technician / intern / contractor / vendor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 45261 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $2,800 for role employee, beginning 07 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region central, from 27 February 2024 onward.\n\nCASE 45261: Priya Ames, role=employee, region=east. Event date 27 May 2026; request received 27 June 2026; claimed amount $2,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3299", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum reports directly to Mara.\n- Leila is employed by Pinnacle Software.\n- Viktor reports directly to Mei.\n- Mara reports directly to Dmitri.\n- Mei is employed by Vantage Air.\n- Jonas is employed by Pinnacle Software.\n- The headquarters of Beacon Insurance is in Cork.\n- The headquarters of Pinnacle Software is in Austin.\n- Kenji is employed by Meridian Bank.\n- The headquarters of Vantage Air is in Ghent.\n- Leila reports directly to Kenji.\n- Mei reports directly to Callum.\n- Callum is employed by Vantage Air.\n- Viktor is employed by Vantage Air.\n- Mara is employed by Cedar Retail Group.\n- Dmitri is employed by Beacon Insurance.\n- The headquarters of Meridian Bank is in Tallinn.\n- Jonas reports directly to Viktor.\n- Dmitri reports directly to Amara.\n- Amara is employed by Beacon Insurance.\n- The headquarters of Cedar Retail Group is in Oslo.\n- Kenji reports directly to Jonas.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Porto", "2": "Leeds", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3300", "family": "intent", "state": "Incoming travel request via email:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "books airfare", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3301", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "books airfare", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3302", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region central, from 27 December 2024 onward.\n\nA2 changes the limit to $2,800 for role vendor, beginning 30 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 53865 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document PROC-98 was issued Wednesday 17 April 2024. Covered classes are intern / vendor / employee / contractor; other roles are outside scope.\n\nCASE 53865: Bruno Berg, role=contractor, region=central. Event date 12 April 2027; request received 18 July 2027; claimed amount $2,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3303", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Leeds.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Tessa reports directly to Kenji.\n- Viktor reports directly to Tobias.\n- Hana reports directly to Sofia.\n- Nadia reports directly to Viktor.\n- Aisha reports directly to Nadia.\n- Kenji reports directly to Hana.\n- Hana is employed by Summit Energy.\n- Nadia is employed by Summit Energy.\n- The headquarters of Helios Logistics is in Tallinn.\n- The headquarters of Summit Energy is in Leeds.\n- Viktor is employed by Beacon Insurance.\n- Mei is employed by Summit Energy.\n- The headquarters of Ironwood Manufacturing is in Cork.\n- Tobias reports directly to Mei.\n- Kenji is employed by Summit Energy.\n- Mei reports directly to Tessa.\n- Tessa is employed by Ironwood Manufacturing.\n- Aisha is employed by Northwind Systems.\n- Sofia is employed by Northwind Systems.\n- Tobias is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Tallinn", "2": "Bergen", "3": "Turku"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3304", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document MAN-89 was issued Thursday 13 April 2023. Covered classes are contractor / employee / regional manager / vendor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region south, from 15 May 2024 onward.\n\nA2 changes the limit to $1,300 for role intern, beginning 30 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 31658 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 31658: Leila Ames, role=regional manager, region=west. Event date 04 April 2025; request received 02 May 2025; claimed amount $9,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3305", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "asks flight status", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3306", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $2,800 for role team lead, beginning 12 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region west, from 21 August 2023 onward.\n\nBeacon Insurance | decision file 90415 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-16 was issued Tuesday 04 April 2023. Covered classes are contractor / intern / team lead / employee; other roles are outside scope.\n\nCASE 90415: Zoya Tan, role=team lead, region=east. Event date 09 June 2024; request received 08 August 2024; claimed amount $3,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3307", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $11,000 for region central, from 27 November 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nLattice Analytics | decision file 10465 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $1,300 for role regional manager, beginning 10 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-86 was issued Wednesday 04 January 2023. Covered classes are field technician / intern / regional manager / vendor / contractor / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nCASE 10465: Zoya Okafor, role=field technician, region=east. Event date 08 April 2025; request received 08 June 2025; claimed amount $1,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3308", "family": "policy", "state": "Governing document POL-70 was issued Thursday 30 March 2023. Covered classes are intern / team lead / contractor / field technician / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role employee, beginning 21 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nLattice Analytics | decision file 68500 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region north, from 26 March 2024 onward.\n\nCASE 68500: Hana Novak, role=vendor, region=south. Event date 22 September 2025; request received 07 October 2025; claimed amount $2,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3309", "family": "policy", "state": "A2 changes the limit to $800 for role field technician, beginning 15 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-18 was issued Monday 16 January 2023. Covered classes are field technician / team lead / intern / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region central, from 16 October 2023 onward.\n\nHelios Logistics | decision file 74878 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 74878: Ravi Silva, role=regional manager, region=coastal. Event date 26 January 2024; request received 01 March 2024; claimed amount $3,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3310", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "asks flight status", "3": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3311", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $2,000 for role vendor, beginning 24 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region south, from 19 March 2025 onward.\n\nGoverning document MAN-80 was issued Wednesday 01 May 2024. Covered classes are intern / contractor / field technician / employee / vendor; other roles are outside scope.\n\nBeacon Insurance | decision file 77955 | service credit | consolidated rule pack\n\nCASE 77955: Sofia Tan, role=contractor, region=north. Event date 09 April 2027; request received 31 May 2027; claimed amount $1,600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3312", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $1,600 for region central, from 26 November 2024 onward.\n\nLattice Analytics | decision file 17763 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $4,200 for role contractor, beginning 04 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-39 was issued Wednesday 17 January 2024. Covered classes are regional manager / contractor / vendor; other roles are outside scope.\n\nCASE 17763: Hana Tan, role=contractor, region=coastal. Event date 18 December 2025; request received 17 January 2026; claimed amount $1,600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3313", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nGoverning document STD-60 was issued Wednesday 07 February 2024. Covered classes are vendor / team lead / field technician / regional manager / intern / employee; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $1,300 for role vendor, beginning 29 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region coastal, from 22 July 2024 onward.\n\nSummit Energy | decision file 42819 | vendor onboarding | consolidated rule pack\n\nCASE 42819: Leila Silva, role=intern, region=central. Event date 08 April 2026; request received 08 June 2026; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3314", "family": "policy", "state": "A manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region coastal, from 07 July 2023 onward.\n\nBeacon Insurance | decision file 36139 | vendor onboarding | consolidated rule pack\n\nGoverning document POL-61 was issued Saturday 28 January 2023. Covered classes are team lead / field technician / contractor; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role field technician, beginning 14 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 36139: Mei Okafor, role=contractor, region=coastal. Event date 13 February 2025; request received 17 February 2025; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3315", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role field technician, beginning 24 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 21837 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region coastal, from 09 June 2024 onward.\n\nGoverning document MAN-43 was issued Saturday 27 January 2024. Covered classes are team lead / intern / vendor / contractor / regional manager / employee; other roles are outside scope.\n\nCASE 21837: Ravi Ames, role=field technician, region=central. Event date 10 November 2025; request received 16 January 2026; claimed amount $1,699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3316", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nAtlas Freight | decision file 97306 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $800 for role employee, beginning 31 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region coastal, from 06 May 2024 onward.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nGoverning document POL-17 was issued Sunday 06 August 2023. Covered classes are vendor / intern / field technician / regional manager / employee / team lead; other roles are outside scope.\n\nCASE 97306: Viktor Okafor, role=team lead, region=coastal. Event date 07 August 2026; request received 13 August 2026; claimed amount $5,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3317", "family": "policy", "state": "A2 changes the limit to $1,300 for role team lead, beginning 27 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region south, from 21 March 2025 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nLattice Analytics | decision file 69383 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document PROC-62 was issued Thursday 02 May 2024. Covered classes are team lead / contractor / regional manager; other roles are outside scope.\n\nCASE 69383: Lucia Tan, role=field technician, region=north. Event date 15 October 2025; request received 04 November 2025; claimed amount $701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3318", "family": "intent", "state": "Incoming travel request via email:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "changes seat assignment", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3319", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $1,100 for region south, from 01 May 2023 onward.\n\nVantage Air | decision file 62667 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-45 was issued Sunday 08 January 2023. Covered classes are contractor / vendor / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $9,500 for role employee, beginning 28 July 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 62667: Amara Okafor, role=team lead, region=coastal. Event date 03 August 2025; request received 01 September 2025; claimed amount $1,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3320", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region coastal, from 30 August 2023 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role employee, beginning 29 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 11824 | relocation assistance | consolidated rule pack\n\nGoverning document PROC-25 was issued Monday 24 April 2023. Covered classes are contractor / field technician / vendor / intern; other roles are outside scope.\n\nCASE 11824: Priya Novak, role=intern, region=coastal. Event date 25 July 2024; request received 15 October 2024; claimed amount $8,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-3321", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Beacon Insurance is in Turku.\n- Omar is employed by Vantage Air.\n- The headquarters of Vantage Air is in Nagoya.\n- Stefan reports directly to Omar.\n- Sofia is employed by Meridian Bank.\n- Zoya is employed by Beacon Insurance.\n- Tobias reports directly to Zoya.\n- Dmitri is employed by Atlas Freight.\n- Sofia reports directly to Leila.\n- Leila is employed by Atlas Freight.\n- Felix is employed by Cedar Retail Group.\n- The headquarters of Atlas Freight is in Lyon.\n- Omar reports directly to Tobias.\n- The headquarters of Cedar Retail Group is in Porto.\n- Tobias is employed by Cedar Retail Group.\n- Zoya reports directly to Sofia.\n- Leila reports directly to Bruno.\n- Bruno is employed by Atlas Freight.\n- Bruno reports directly to Dmitri.\n- The headquarters of Meridian Bank is in Lyon.\n- Felix reports directly to Stefan.\n- Stefan is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Tallinn", "2": "Nagoya", "3": "Cork"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3322", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document PROC-66 was issued Thursday 15 February 2024. Covered classes are regional manager / field technician / team lead / contractor / vendor / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region central, from 10 December 2024 onward.\n\nA2 changes the limit to $2,800 for role vendor, beginning 01 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 31049 | equipment warranty | consolidated rule pack\n\nCASE 31049: Viktor Silva, role=employee, region=south. Event date 09 May 2026; request received 07 June 2026; claimed amount $3,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3323", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 20510 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region west, from 20 June 2024 onward.\n\nGoverning document MAN-72 was issued Thursday 17 August 2023. Covered classes are team lead / vendor / intern / field technician / employee / contractor; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role intern, beginning 01 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 20510: Zoya Tan, role=contractor, region=coastal. Event date 09 May 2024; request received 22 August 2024; claimed amount $1,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3324", "family": "policy", "state": "Governing document STD-84 was issued Friday 14 July 2023. Covered classes are team lead / field technician / employee / intern; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nBeacon Insurance | decision file 64779 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region north, from 08 August 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role vendor, beginning 25 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 64779: Amara Silva, role=vendor, region=east. Event date 30 June 2026; request received 13 September 2026; claimed amount $9,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3325", "family": "policy", "state": "Atlas Freight | decision file 45655 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region coastal, from 17 March 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document STD-83 was issued Wednesday 06 December 2023. Covered classes are regional manager / employee / contractor / team lead / field technician / intern; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role field technician, beginning 09 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 45655: Hana Tan, role=field technician, region=south. Event date 12 April 2025; request received 02 June 2025; claimed amount $11,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3326", "family": "intent", "state": "A user sent this message to the support desk:\n\"Tracking for 43629 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "asks where an existing order is", "4": "wants a different size/color/variant", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3327", "family": "intent", "state": "New support ticket, customer message:\n\"Ship order 57650 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3328", "family": "policy", "state": "A2 changes the limit to $2,000 for role contractor, beginning 27 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-87 was issued Monday 12 February 2024. Covered classes are contractor / employee / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nSummit Energy | decision file 32497 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region central, from 10 September 2024 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 32497: Hana Okafor, role=vendor, region=east. Event date 13 June 2025; request received 28 July 2025; claimed amount $6,149. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3329", "family": "policy", "state": "A manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 71938 | relocation assistance | consolidated rule pack\n\nGoverning document MAN-98 was issued Monday 01 May 2023. Covered classes are regional manager / contractor / vendor / employee; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role contractor, beginning 27 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region north, from 26 April 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 71938: Omar Berg, role=vendor, region=east. Event date 15 July 2024; request received 28 September 2024; claimed amount $3,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3330", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region west, from 02 November 2023 onward.\n\nGoverning document STD-22 was issued Saturday 01 July 2023. Covered classes are field technician / intern / contractor / vendor / regional manager / employee; other roles are outside scope.\n\nNorthwind Systems | decision file 46510 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role employee, beginning 28 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 46510: Viktor Tan, role=team lead, region=central. Event date 18 December 2023; request received 18 March 2024; claimed amount $11,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3331", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya is employed by Cedar Retail Group.\n- The headquarters of Helios Logistics is in Porto.\n- The headquarters of Beacon Insurance is in Lyon.\n- Amara reports directly to Kenji.\n- Kenji reports directly to Jonas.\n- Callum reports directly to Dmitri.\n- The headquarters of Atlas Freight is in Lyon.\n- Mei is employed by Summit Energy.\n- Dmitri is employed by Summit Energy.\n- Kenji is employed by Beacon Insurance.\n- Amara is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Nagoya.\n- Viktor reports directly to Mei.\n- Hana reports directly to Callum.\n- Zoya reports directly to Hana.\n- Jonas is employed by Cedar Retail Group.\n- Dmitri reports directly to Amara.\n- Viktor is employed by Cedar Retail Group.\n- The headquarters of Summit Energy is in Nagoya.\n- Hana is employed by Cedar Retail Group.\n- Callum is employed by Helios Logistics.\n- Mei reports directly to Zoya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Zoya's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Cork", "2": "Porto", "3": "Ghent"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3332", "family": "policy", "state": "Governing document POL-50 was issued Saturday 29 July 2023. Covered classes are vendor / employee / contractor / field technician; other roles are outside scope.\n\nVantage Air | decision file 14922 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region south, from 11 March 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $4,200 for role intern, beginning 02 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCASE 14922: Priya Okafor, role=contractor, region=central. Event date 25 September 2024; request received 10 October 2024; claimed amount $699. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3333", "family": "intent", "state": "New support ticket, customer message:\n\"Tracking for 10703 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-3334", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum reports directly to Priya.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Ravi reports directly to Viktor.\n- Priya reports directly to Zoya.\n- The headquarters of Cobalt Health is in Oslo.\n- Yuki is employed by Ironwood Manufacturing.\n- Sofia is employed by Ironwood Manufacturing.\n- Tobias reports directly to Callum.\n- Sofia reports directly to Yuki.\n- Felix is employed by Cobalt Health.\n- The headquarters of Summit Energy is in Lyon.\n- Zoya is employed by Vantage Air.\n- Priya is employed by Cobalt Health.\n- Callum is employed by Meridian Bank.\n- Zoya reports directly to Ravi.\n- Viktor reports directly to Felix.\n- Yuki reports directly to Tobias.\n- The headquarters of Meridian Bank is in Tallinn.\n- Tobias is employed by Summit Energy.\n- The headquarters of Vantage Air is in Nagoya.\n- Ravi is employed by Summit Energy.\n- Viktor is employed by Vantage Air.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Tallinn", "2": "Valencia", "3": "Leeds"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3335", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Atlas Freight is in Porto.\n- Omar is employed by Atlas Freight.\n- Kenji reports directly to Tobias.\n- Ravi is employed by Beacon Insurance.\n- Nadia reports directly to Kenji.\n- Pablo is employed by Helios Logistics.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Elena is employed by Beacon Insurance.\n- The headquarters of Cobalt Health is in Turku.\n- Ravi reports directly to Nadia.\n- Pablo reports directly to Elena.\n- Nadia is employed by Atlas Freight.\n- The headquarters of Beacon Insurance is in Ghent.\n- Yuki is employed by Beacon Insurance.\n- Kenji is employed by Cobalt Health.\n- The headquarters of Helios Logistics is in Oslo.\n- Tobias reports directly to Omar.\n- Omar reports directly to Sofia.\n- Sofia reports directly to Pablo.\n- Yuki reports directly to Ravi.\n- Tobias is employed by Beacon Insurance.\n- Sofia is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Oslo", "2": "Ghent", "3": "Austin"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3336", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Helios Logistics is in Bergen.\n- Elena reports directly to Ravi.\n- Pablo is employed by Pinnacle Software.\n- Sofia is employed by Cedar Retail Group.\n- Ravi reports directly to Sofia.\n- Hana is employed by Helios Logistics.\n- Ravi is employed by Northwind Systems.\n- Sofia reports directly to Yuki.\n- Mateo is employed by Summit Energy.\n- Yuki is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Mei is employed by Summit Energy.\n- Aisha reports directly to Hana.\n- Pablo reports directly to Mateo.\n- Mei reports directly to Aisha.\n- Elena is employed by Cedar Retail Group.\n- The headquarters of Summit Energy is in Cork.\n- The headquarters of Pinnacle Software is in Nagoya.\n- Aisha is employed by Summit Energy.\n- Hana reports directly to Pablo.\n- Yuki reports directly to Mei.\n- The headquarters of Northwind Systems is in Bergen.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Cork", "2": "Lyon", "3": "Ghent"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3337", "family": "policy", "state": "Northwind Systems | decision file 14791 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $4,200 for role vendor, beginning 05 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-90 was issued Sunday 31 March 2024. Covered classes are regional manager / employee / vendor / intern / team lead / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region west, from 28 July 2024 onward.\n\nCASE 14791: Ingrid Novak, role=contractor, region=north. Event date 07 May 2027; request received 28 May 2027; claimed amount $4,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3338", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $700 for region coastal, from 25 July 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document POL-63 was issued Thursday 16 February 2023. Covered classes are regional manager / intern / contractor / team lead / field technician; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nPinnacle Software | decision file 70635 | data export review | consolidated rule pack\n\nA2 changes the limit to $9,500 for role field technician, beginning 01 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 70635: Tessa Silva, role=regional manager, region=central. Event date 18 April 2026; request received 10 May 2026; claimed amount $699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3339", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role employee, beginning 01 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nGoverning document MAN-80 was issued Wednesday 16 August 2023. Covered classes are employee / team lead / intern / vendor / contractor; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region south, from 21 August 2024 onward.\n\nIronwood Manufacturing | decision file 75956 | vendor onboarding | consolidated rule pack\n\nCASE 75956: Ravi Tan, role=field technician, region=coastal. Event date 07 April 2024; request received 06 May 2024; claimed amount $7,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3340", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-95 was issued Wednesday 28 February 2024. Covered classes are regional manager / team lead / vendor / field technician / intern; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role vendor, beginning 13 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nLattice Analytics | decision file 25458 | service credit | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region east, from 31 July 2024 onward.\n\nCASE 25458: Omar Tan, role=intern, region=south. Event date 30 September 2024; request received 15 November 2024; claimed amount $3,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3341", "family": "intent", "state": "Incoming travel request via email:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "books airfare", "3": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3342", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia is employed by Cobalt Health.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Viktor is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Ghent.\n- Tobias is employed by Atlas Freight.\n- The headquarters of Helios Logistics is in Ghent.\n- Sofia reports directly to Kenji.\n- Lucia is employed by Summit Energy.\n- The headquarters of Cobalt Health is in Austin.\n- Zoya reports directly to Lucia.\n- Ingrid reports directly to Sofia.\n- Zoya is employed by Ironwood Manufacturing.\n- Ingrid is employed by Helios Logistics.\n- Hana reports directly to Tobias.\n- Lucia reports directly to Mei.\n- Hana is employed by Ironwood Manufacturing.\n- Kenji reports directly to Viktor.\n- Viktor reports directly to Hana.\n- Mei is employed by Atlas Freight.\n- Kenji is employed by Helios Logistics.\n- Tobias reports directly to Zoya.\n- The headquarters of Summit Energy is in Bergen.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Porto", "2": "Lyon", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3343", "family": "policy", "state": "A2 changes the limit to $4,200 for role field technician, beginning 14 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region central, from 14 October 2024 onward.\n\nHelios Logistics | decision file 20557 | service credit | consolidated rule pack\n\nGoverning document STD-20 was issued Thursday 01 February 2024. Covered classes are regional manager / field technician / contractor / vendor / team lead / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 20557: Hana Ames, role=team lead, region=east. Event date 17 March 2027; request received 31 March 2027; claimed amount $8,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3344", "family": "policy", "state": "Governing document POL-92 was issued Monday 28 August 2023. Covered classes are team lead / contractor / regional manager; other roles are outside scope.\n\nA2 changes the limit to $800 for role vendor, beginning 03 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region north, from 14 February 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nAtlas Freight | decision file 50502 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 50502: Ravi Silva, role=intern, region=west. Event date 29 April 2024; request received 13 May 2024; claimed amount $9,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3345", "family": "policy", "state": "Governing document POL-45 was issued Monday 09 January 2023. Covered classes are vendor / intern / contractor / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role field technician, beginning 08 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region north, from 17 June 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nVantage Air | decision file 32883 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 32883: Lucia Berg, role=vendor, region=north. Event date 02 October 2025; request received 31 October 2025; claimed amount $1,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3346", "family": "policy", "state": "A2 changes the limit to $2,800 for role regional manager, beginning 20 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document MAN-48 was issued Friday 28 July 2023. Covered classes are vendor / contractor / regional manager / employee; other roles are outside scope.\n\nMeridian Bank | decision file 46474 | data export review | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region central, from 17 November 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 46474: Mei Silva, role=intern, region=east. Event date 06 April 2024; request received 27 April 2024; claimed amount $9,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3347", "family": "policy", "state": "Governing document POL-38 was issued Tuesday 12 March 2024. Covered classes are contractor / team lead / intern / regional manager / field technician; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nNorthwind Systems | decision file 51288 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $14,000 for role team lead, beginning 30 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region east, from 14 June 2024 onward.\n\nCASE 51288: Mateo Ames, role=employee, region=east. Event date 20 January 2025; request received 10 February 2025; claimed amount $15,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3348", "family": "intent", "state": "Incoming travel request via email:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "asks flight status", "3": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3349", "family": "policy", "state": "A manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role field technician, beginning 01 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 30317 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region east, from 12 October 2024 onward.\n\nGoverning document POL-94 was issued Sunday 10 March 2024. Covered classes are contractor / field technician / vendor / intern / regional manager; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 30317: Mei Tan, role=team lead, region=west. Event date 16 March 2026; request received 22 May 2026; claimed amount $800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3350", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "books airfare", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3351", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 90493 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3352", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $2,200 for region west, from 06 March 2025 onward.\n\nPinnacle Software | decision file 52026 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 12 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-56 was issued Thursday 25 April 2024. Covered classes are employee / regional manager / field technician / intern / team lead / vendor; other roles are outside scope.\n\nCASE 52026: Mara Novak, role=employee, region=south. Event date 12 March 2025; request received 26 March 2025; claimed amount $4,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3353", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena is employed by Cedar Retail Group.\n- Stefan is employed by Cedar Retail Group.\n- Jonas is employed by Cobalt Health.\n- Aisha is employed by Beacon Insurance.\n- Pablo reports directly to Stefan.\n- Callum is employed by Northwind Systems.\n- Hana is employed by Cobalt Health.\n- Callum reports directly to Tobias.\n- The headquarters of Beacon Insurance is in Turku.\n- Yuki is employed by Cobalt Health.\n- Aisha reports directly to Callum.\n- The headquarters of Cobalt Health is in Porto.\n- Elena reports directly to Yuki.\n- Stefan reports directly to Elena.\n- The headquarters of Helios Logistics is in Bergen.\n- Yuki reports directly to Jonas.\n- Tobias is employed by Northwind Systems.\n- Jonas reports directly to Aisha.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Hana reports directly to Pablo.\n- The headquarters of Northwind Systems is in Austin.\n- Pablo is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Lyon", "2": "Valencia", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3354", "family": "policy", "state": "Governing document POL-56 was issued Tuesday 30 April 2024. Covered classes are regional manager / team lead / intern / contractor / field technician / vendor; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $2,800 for role contractor, beginning 27 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nPinnacle Software | decision file 61737 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region north, from 02 January 2025 onward.\n\nCASE 61737: Aisha Silva, role=regional manager, region=coastal. Event date 19 June 2026; request received 11 July 2026; claimed amount $4,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3355", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role intern, beginning 11 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-98 was issued Thursday 07 September 2023. Covered classes are field technician / vendor / intern / team lead / contractor; other roles are outside scope.\n\nCobalt Health | decision file 92438 | service credit | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region north, from 27 December 2023 onward.\n\nCASE 92438: Ingrid Okafor, role=team lead, region=south. Event date 23 November 2024; request received 06 January 2025; claimed amount $1,949. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3356", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum is employed by Northwind Systems.\n- Tessa reports directly to Omar.\n- The headquarters of Lattice Analytics is in Oslo.\n- Kenji reports directly to Amara.\n- Mara reports directly to Nadia.\n- The headquarters of Northwind Systems is in Cork.\n- Nadia is employed by Helios Logistics.\n- Mara is employed by Meridian Bank.\n- Stefan reports directly to Mara.\n- Tessa is employed by Helios Logistics.\n- The headquarters of Meridian Bank is in Bergen.\n- The headquarters of Vantage Air is in Lyon.\n- Callum reports directly to Kenji.\n- Amara is employed by Vantage Air.\n- The headquarters of Helios Logistics is in Nagoya.\n- Pablo reports directly to Tessa.\n- Stefan is employed by Meridian Bank.\n- Pablo is employed by Helios Logistics.\n- Kenji is employed by Lattice Analytics.\n- Nadia reports directly to Callum.\n- Omar is employed by Lattice Analytics.\n- Amara reports directly to Pablo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Porto", "2": "Nagoya", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3357", "family": "policy", "state": "Cobalt Health | decision file 72769 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $4,200 for role vendor, beginning 25 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document STD-82 was issued Tuesday 02 May 2023. Covered classes are team lead / regional manager / vendor / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region east, from 27 February 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 72769: Jonas Berg, role=employee, region=north. Event date 23 March 2024; request received 28 April 2024; claimed amount $2,649. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-3358", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar is employed by Cobalt Health.\n- The headquarters of Northwind Systems is in Tallinn.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- Mei is employed by Helios Logistics.\n- Pablo is employed by Helios Logistics.\n- Jonas is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Nagoya.\n- Tessa reports directly to Omar.\n- Tessa is employed by Ironwood Manufacturing.\n- Elena is employed by Northwind Systems.\n- Hana reports directly to Viktor.\n- Viktor reports directly to Tessa.\n- Jonas reports directly to Ravi.\n- Pablo reports directly to Jonas.\n- The headquarters of Pinnacle Software is in Tallinn.\n- The headquarters of Helios Logistics is in Nagoya.\n- Hana is employed by Ironwood Manufacturing.\n- Mei reports directly to Elena.\n- Ravi is employed by Ironwood Manufacturing.\n- Elena reports directly to Hana.\n- Omar reports directly to Pablo.\n- Viktor is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Nagoya", "2": "Ghent", "3": "Bergen"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3359", "family": "intent", "state": "New support ticket, customer message:\n\"17360 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "wants to cancel a placed order", "4": "asks for money back on a purchase", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3360", "family": "intent", "state": "A user sent this message to the support desk:\n\"Swap order 77535 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3361", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nSummit Energy | decision file 60604 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region central, from 06 January 2024 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-31 was issued Monday 18 September 2023. Covered classes are contractor / field technician / employee / regional manager / team lead / intern; other roles are outside scope.\n\nA2 changes the limit to $800 for role employee, beginning 17 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 60604: Ravi Tan, role=employee, region=east. Event date 22 February 2025; request received 07 March 2025; claimed amount $801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3362", "family": "policy", "state": "A2 changes the limit to $6,500 for role vendor, beginning 21 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region north, from 20 June 2023 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-69 was issued Sunday 19 February 2023. Covered classes are contractor / vendor / team lead / intern; other roles are outside scope.\n\nVantage Air | decision file 24655 | equipment warranty | consolidated rule pack\n\nCASE 24655: Ravi Silva, role=contractor, region=north. Event date 01 December 2025; request received 22 January 2026; claimed amount $1,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3363", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nVantage Air | decision file 34801 | service credit | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region south, from 29 November 2023 onward.\n\nGoverning document MAN-21 was issued Sunday 26 March 2023. Covered classes are team lead / contractor / vendor / employee / intern / regional manager; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role team lead, beginning 11 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 34801: Tessa Berg, role=vendor, region=south. Event date 05 April 2025; request received 06 May 2025; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3364", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-23 was issued Thursday 07 December 2023. Covered classes are employee / contractor / regional manager / intern / team lead; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region central, from 15 September 2024 onward.\n\nCobalt Health | decision file 76314 | service credit | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $800 for role intern, beginning 04 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 76314: Jonas Okafor, role=intern, region=west. Event date 05 December 2024; request received 11 January 2025; claimed amount $801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3365", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $1,600 for region west, from 09 July 2024 onward.\n\nBeacon Insurance | decision file 82799 | service credit | consolidated rule pack\n\nGoverning document PROC-14 was issued Tuesday 26 September 2023. Covered classes are employee / vendor / contractor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $14,000 for role team lead, beginning 29 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 82799: Callum Berg, role=contractor, region=west. Event date 17 May 2024; request received 16 July 2024; claimed amount $8,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3366", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia is employed by Summit Energy.\n- Sofia reports directly to Lucia.\n- Kenji is employed by Pinnacle Software.\n- Yuki is employed by Summit Energy.\n- Pablo is employed by Atlas Freight.\n- Lucia is employed by Summit Energy.\n- Kenji reports directly to Yuki.\n- Lucia reports directly to Pablo.\n- The headquarters of Pinnacle Software is in Valencia.\n- Pablo reports directly to Mei.\n- The headquarters of Helios Logistics is in Tallinn.\n- The headquarters of Cedar Retail Group is in Lyon.\n- Mei reports directly to Tobias.\n- Tessa reports directly to Kenji.\n- The headquarters of Summit Energy is in Nagoya.\n- Tobias reports directly to Aisha.\n- Aisha is employed by Cedar Retail Group.\n- Mei is employed by Helios Logistics.\n- Yuki reports directly to Sofia.\n- Tobias is employed by Helios Logistics.\n- Tessa is employed by Pinnacle Software.\n- The headquarters of Atlas Freight is in Turku.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Porto", "2": "Leeds", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3367", "family": "intent", "state": "New support ticket, customer message:\n\"Tracking for 87665 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "asks where an existing order is", "4": "wants the delivery address updated", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3368", "family": "intent", "state": "A user sent this message to the travel desk:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "cancels a booking", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-3369", "family": "multihop", "state": "Corporate registry excerpt:\n- Priya is employed by Summit Energy.\n- Yuki is employed by Atlas Freight.\n- Callum is employed by Northwind Systems.\n- Callum reports directly to Amara.\n- Dmitri is employed by Helios Logistics.\n- Hana is employed by Northwind Systems.\n- Hana reports directly to Pablo.\n- Jonas reports directly to Yuki.\n- The headquarters of Summit Energy is in Cork.\n- Zoya is employed by Northwind Systems.\n- Pablo is employed by Helios Logistics.\n- Yuki reports directly to Dmitri.\n- The headquarters of Helios Logistics is in Bergen.\n- Zoya reports directly to Priya.\n- The headquarters of Vantage Air is in Nagoya.\n- Amara is employed by Vantage Air.\n- Pablo reports directly to Zoya.\n- Jonas is employed by Summit Energy.\n- The headquarters of Atlas Freight is in Nagoya.\n- Amara reports directly to Hana.\n- Dmitri reports directly to Callum.\n- The headquarters of Northwind Systems is in Austin.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Cork", "2": "Austin", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3370", "family": "intent", "state": "New support ticket, customer message:\n\"Ship order 42790 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-3371", "family": "multihop", "state": "Corporate registry excerpt:\n- Hana is employed by Lattice Analytics.\n- Dmitri is employed by Ironwood Manufacturing.\n- The headquarters of Lattice Analytics is in Austin.\n- The headquarters of Helios Logistics is in Tallinn.\n- Zoya is employed by Lattice Analytics.\n- Nadia is employed by Northwind Systems.\n- Kenji reports directly to Amara.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- Kenji is employed by Cedar Retail Group.\n- Elena reports directly to Dmitri.\n- The headquarters of Northwind Systems is in Nagoya.\n- Elena is employed by Northwind Systems.\n- Amara reports directly to Zoya.\n- Viktor is employed by Lattice Analytics.\n- Dmitri reports directly to Hana.\n- Hana reports directly to Viktor.\n- Zoya reports directly to Nadia.\n- Felix reports directly to Elena.\n- Nadia reports directly to Felix.\n- Amara is employed by Northwind Systems.\n- The headquarters of Cedar Retail Group is in Austin.\n- Felix is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Oslo", "2": "Valencia", "3": "Leeds"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3372", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa reports directly to Kenji.\n- Amara is employed by Summit Energy.\n- Callum is employed by Beacon Insurance.\n- Elena is employed by Helios Logistics.\n- The headquarters of Atlas Freight is in Tallinn.\n- Amara reports directly to Nadia.\n- The headquarters of Beacon Insurance is in Nagoya.\n- Elena reports directly to Tessa.\n- Dmitri is employed by Helios Logistics.\n- Omar is employed by Cobalt Health.\n- Mateo is employed by Summit Energy.\n- Mateo reports directly to Omar.\n- Dmitri reports directly to Mateo.\n- Nadia reports directly to Elena.\n- The headquarters of Summit Energy is in Oslo.\n- The headquarters of Helios Logistics is in Turku.\n- Nadia is employed by Beacon Insurance.\n- The headquarters of Cobalt Health is in Nagoya.\n- Kenji is employed by Cobalt Health.\n- Tessa is employed by Helios Logistics.\n- Callum reports directly to Amara.\n- Omar reports directly to Callum.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Turku", "2": "Leeds", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3373", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "reports lost baggage", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-3374", "family": "multihop", "state": "Corporate registry excerpt:\n- Ingrid is employed by Beacon Insurance.\n- Sofia reports directly to Zoya.\n- Sofia is employed by Cobalt Health.\n- Hana is employed by Cobalt Health.\n- Tessa reports directly to Viktor.\n- Nadia is employed by Summit Energy.\n- Ravi is employed by Beacon Insurance.\n- The headquarters of Beacon Insurance is in Turku.\n- Omar reports directly to Tessa.\n- Viktor is employed by Cedar Retail Group.\n- Tessa is employed by Cedar Retail Group.\n- Zoya reports directly to Omar.\n- The headquarters of Summit Energy is in Leeds.\n- The headquarters of Cedar Retail Group is in Austin.\n- Viktor reports directly to Ingrid.\n- The headquarters of Cobalt Health is in Porto.\n- Ingrid reports directly to Ravi.\n- Ravi reports directly to Nadia.\n- Omar is employed by Beacon Insurance.\n- The headquarters of Vantage Air is in Lyon.\n- Zoya is employed by Vantage Air.\n- Hana reports directly to Sofia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Turku", "2": "Oslo", "3": "Austin"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3375", "family": "policy", "state": "Governing document STD-85 was issued Wednesday 29 March 2023. Covered classes are field technician / intern / contractor / team lead / regional manager; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region coastal, from 02 April 2024 onward.\n\nMeridian Bank | decision file 98637 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role contractor, beginning 16 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 98637: Tobias Ames, role=vendor, region=south. Event date 19 October 2025; request received 18 December 2025; claimed amount $7,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3376", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei reports directly to Amara.\n- Amara reports directly to Priya.\n- The headquarters of Vantage Air is in Bergen.\n- The headquarters of Pinnacle Software is in Valencia.\n- The headquarters of Cedar Retail Group is in Ghent.\n- The headquarters of Atlas Freight is in Nagoya.\n- Jonas reports directly to Mei.\n- Tessa reports directly to Jonas.\n- Mei is employed by Pinnacle Software.\n- Ingrid is employed by Pinnacle Software.\n- Zoya is employed by Pinnacle Software.\n- Mara reports directly to Ingrid.\n- Mara is employed by Cedar Retail Group.\n- Priya is employed by Atlas Freight.\n- Zoya reports directly to Aisha.\n- Aisha is employed by Vantage Air.\n- Aisha reports directly to Tessa.\n- The headquarters of Summit Energy is in Lyon.\n- Tessa is employed by Atlas Freight.\n- Jonas is employed by Vantage Air.\n- Priya reports directly to Mara.\n- Amara is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Ghent", "2": "Turku", "3": "Tallinn"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3377", "family": "intent", "state": "A user sent this message to the support desk:\n\"Ship order 96587 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-3378", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Summit Energy is in Turku.\n- Amara reports directly to Tobias.\n- The headquarters of Meridian Bank is in Bergen.\n- Viktor is employed by Summit Energy.\n- Dmitri reports directly to Ingrid.\n- Jonas reports directly to Callum.\n- Callum is employed by Beacon Insurance.\n- Tobias is employed by Beacon Insurance.\n- Viktor reports directly to Amara.\n- Stefan is employed by Meridian Bank.\n- Stefan reports directly to Dmitri.\n- Dmitri is employed by Meridian Bank.\n- Jonas is employed by Meridian Bank.\n- Ingrid is employed by Ironwood Manufacturing.\n- Elena reports directly to Stefan.\n- Callum reports directly to Viktor.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Amara is employed by Beacon Insurance.\n- Tobias reports directly to Elena.\n- The headquarters of Pinnacle Software is in Nagoya.\n- The headquarters of Beacon Insurance is in Austin.\n- Elena is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Turku", "2": "Lyon", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3379", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "asks flight status", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-3380", "family": "intent", "state": "Incoming support request via email:\n\"86116 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3381", "family": "intent", "state": "New travel ticket, customer message:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "books airfare", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3382", "family": "intent", "state": "Incoming support request via email:\n\"Want my money back for 33038\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order", "5": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3383", "family": "policy", "state": "Governing document PROC-44 was issued Saturday 13 April 2024. Covered classes are vendor / regional manager / team lead; other roles are outside scope.\n\nNorthwind Systems | decision file 56776 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region north, from 24 July 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $6,500 for role employee, beginning 02 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 56776: Aisha Novak, role=regional manager, region=south. Event date 28 September 2026; request received 26 December 2026; claimed amount $1,951. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3384", "family": "policy", "state": "Governing document STD-56 was issued Saturday 14 October 2023. Covered classes are regional manager / contractor / intern / employee / field technician; other roles are outside scope.\n\nA2 changes the limit to $800 for role intern, beginning 26 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCedar Retail Group | decision file 31781 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region south, from 14 April 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 31781: Mei Silva, role=intern, region=central. Event date 01 February 2025; request received 11 March 2025; claimed amount $1,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3385", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 91640 | service credit | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,800 for role intern, beginning 17 February 2026; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region west, from 27 April 2025 onward.\n\nGoverning document PROC-70 was issued Sunday 14 April 2024. Covered classes are contractor / employee / vendor / team lead / intern; other roles are outside scope.\n\nCASE 91640: Ingrid Ames, role=regional manager, region=coastal. Event date 24 March 2026; request received 01 May 2026; claimed amount $9,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3386", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya is employed by Pinnacle Software.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Mateo reports directly to Mara.\n- Mateo is employed by Beacon Insurance.\n- Nadia is employed by Beacon Insurance.\n- Pablo is employed by Atlas Freight.\n- The headquarters of Beacon Insurance is in Porto.\n- Aisha is employed by Summit Energy.\n- The headquarters of Atlas Freight is in Nagoya.\n- Zoya reports directly to Aisha.\n- Callum reports directly to Amara.\n- Amara reports directly to Mateo.\n- The headquarters of Summit Energy is in Bergen.\n- Aisha reports directly to Kenji.\n- Callum is employed by Beacon Insurance.\n- Nadia reports directly to Zoya.\n- Amara is employed by Pinnacle Software.\n- Mara reports directly to Nadia.\n- Mara is employed by Beacon Insurance.\n- Kenji is employed by Ironwood Manufacturing.\n- Pablo reports directly to Callum.\n- The headquarters of Pinnacle Software is in Austin.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Zoya's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Lyon", "2": "Valencia", "3": "Cork"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3387", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "reports lost baggage", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3388", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 25 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region north, from 10 February 2025 onward.\n\nGoverning document MAN-81 was issued Monday 04 March 2024. Covered classes are contractor / field technician / employee / regional manager; other roles are outside scope.\n\nCedar Retail Group | decision file 19487 | data export review | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 19487: Nadia Berg, role=regional manager, region=west. Event date 20 July 2026; request received 11 August 2026; claimed amount $9,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3389", "family": "policy", "state": "A manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role team lead, beginning 01 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nVantage Air | decision file 85411 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region west, from 18 December 2023 onward.\n\nGoverning document MAN-72 was issued Saturday 15 April 2023. Covered classes are intern / vendor / employee / team lead / field technician / contractor; other roles are outside scope.\n\nCASE 85411: Viktor Silva, role=employee, region=coastal. Event date 09 February 2026; request received 31 March 2026; claimed amount $800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3390", "family": "intent", "state": "New travel ticket, customer message:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "books airfare", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3391", "family": "policy", "state": "Helios Logistics | decision file 14183 | vendor onboarding | consolidated rule pack\n\nGoverning document STD-30 was issued Monday 18 September 2023. Covered classes are vendor / team lead / contractor / regional manager / intern / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $1,300 for role field technician, beginning 05 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region west, from 14 March 2024 onward.\n\nCASE 14183: Felix Silva, role=team lead, region=central. Event date 03 December 2024; request received 10 March 2025; claimed amount $2,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3392", "family": "intent", "state": "Incoming support request via email:\n\"Refund order 7948, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3393", "family": "intent", "state": "Incoming travel request via email:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "reports lost baggage", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3394", "family": "policy", "state": "Governing document PROC-82 was issued Friday 26 January 2024. Covered classes are intern / team lead / field technician; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role team lead, beginning 20 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region east, from 20 November 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 73742 | service credit | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 73742: Leila Novak, role=field technician, region=coastal. Event date 06 June 2025; request received 05 August 2025; claimed amount $1,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3395", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $5,000 for region north, from 15 September 2023 onward.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $2,800 for role employee, beginning 25 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-67 was issued Sunday 04 June 2023. Covered classes are contractor / field technician / employee / vendor; other roles are outside scope.\n\nVantage Air | decision file 31335 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 31335: Felix Okafor, role=team lead, region=north. Event date 05 October 2025; request received 26 October 2025; claimed amount $5,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3396", "family": "policy", "state": "A2 changes the limit to $9,500 for role regional manager, beginning 12 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nVantage Air | decision file 77578 | service credit | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region west, from 24 April 2024 onward.\n\nGoverning document MAN-83 was issued Tuesday 06 June 2023. Covered classes are contractor / team lead / vendor / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 77578: Elena Ames, role=intern, region=west. Event date 25 April 2024; request received 31 May 2024; claimed amount $8,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3397", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region south, from 04 May 2024 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role field technician, beginning 28 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 92726 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-92 was issued Tuesday 23 January 2024. Covered classes are regional manager / vendor / contractor / field technician / intern / employee; other roles are outside scope.\n\nCASE 92726: Aisha Berg, role=team lead, region=south. Event date 07 December 2026; request received 28 December 2026; claimed amount $1,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3398", "family": "intent", "state": "New support ticket, customer message:\n\"Swap order 42234 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "asks for money back on a purchase", "4": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3399", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $800 for role employee, beginning 29 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nGoverning document PROC-59 was issued Saturday 12 August 2023. Covered classes are regional manager / team lead / contractor; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region coastal, from 20 April 2024 onward.\n\nNorthwind Systems | decision file 63247 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 63247: Bruno Novak, role=intern, region=coastal. Event date 17 September 2025; request received 29 October 2025; claimed amount $12,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3400", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 69743 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "reports an item arrived broken", "4": "asks for money back on a purchase", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3401", "family": "policy", "state": "Lattice Analytics | decision file 55928 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $2,800 for role contractor, beginning 12 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document STD-48 was issued Thursday 22 June 2023. Covered classes are employee / intern / team lead / vendor / contractor / field technician; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region north, from 25 September 2023 onward.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 55928: Sofia Tan, role=team lead, region=east. Event date 21 February 2026; request received 23 March 2026; claimed amount $7,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3402", "family": "intent", "state": "Incoming support request via email:\n\"Want my money back for 21628\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3403", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 75024 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-50 was issued Wednesday 01 May 2024. Covered classes are regional manager / vendor / employee / team lead / intern / contractor; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region north, from 01 February 2025 onward.\n\nA2 changes the limit to $1,300 for role field technician, beginning 27 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 75024: Felix Berg, role=field technician, region=east. Event date 04 September 2025; request received 26 October 2025; claimed amount $1,300. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3404", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region central, from 15 January 2024 onward.\n\nAtlas Freight | decision file 24984 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nGoverning document MAN-95 was issued Saturday 27 May 2023. Covered classes are employee / contractor / field technician / intern / regional manager / vendor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $14,000 for role intern, beginning 06 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 24984: Elena Novak, role=vendor, region=north. Event date 15 March 2025; request received 13 May 2025; claimed amount $1,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3405", "family": "intent", "state": "New support ticket, customer message:\n\"Ship order 40121 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3406", "family": "intent", "state": "Incoming support request via email:\n\"Refund order 38760, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant", "4": "reports an item arrived broken", "5": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3407", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-70 was issued Sunday 11 February 2024. Covered classes are employee / field technician / regional manager; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role team lead, beginning 09 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region south, from 20 December 2024 onward.\n\nIronwood Manufacturing | decision file 34644 | equipment warranty | consolidated rule pack\n\nCASE 34644: Tessa Novak, role=employee, region=central. Event date 10 June 2026; request received 18 June 2026; claimed amount $2,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3408", "family": "policy", "state": "A manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nGoverning document MAN-46 was issued Monday 09 October 2023. Covered classes are employee / intern / field technician / team lead / regional manager / vendor; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role intern, beginning 06 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 73794 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region south, from 31 March 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 73794: Zoya Novak, role=team lead, region=north. Event date 19 September 2024; request received 11 October 2024; claimed amount $5,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3409", "family": "policy", "state": "Governing document PROC-55 was issued Thursday 27 April 2023. Covered classes are intern / employee / vendor / regional manager / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role vendor, beginning 29 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region west, from 13 January 2024 onward.\n\nLattice Analytics | decision file 26817 | data export review | consolidated rule pack\n\nCASE 26817: Elena Silva, role=vendor, region=west. Event date 24 September 2025; request received 15 November 2025; claimed amount $2,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3410", "family": "policy", "state": "Summit Energy | decision file 19140 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $9,500 for role regional manager, beginning 03 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region east, from 04 December 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-82 was issued Monday 04 March 2024. Covered classes are employee / vendor / team lead / contractor / regional manager / intern; other roles are outside scope.\n\nCASE 19140: Kenji Tan, role=contractor, region=west. Event date 27 March 2026; request received 10 May 2026; claimed amount $2,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3411", "family": "policy", "state": "A2 changes the limit to $4,200 for role employee, beginning 23 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-63 was issued Sunday 28 January 2024. Covered classes are employee / intern / field technician / regional manager / vendor / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 15355 | data export review | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region east, from 07 February 2025 onward.\n\nCASE 15355: Ingrid Ames, role=regional manager, region=coastal. Event date 06 March 2027; request received 19 March 2027; claimed amount $2,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3412", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $3,200 for region central, from 07 March 2025 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 18 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 60406 | service credit | consolidated rule pack\n\nGoverning document PROC-41 was issued Wednesday 13 March 2024. Covered classes are regional manager / team lead / contractor / field technician; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 60406: Mara Berg, role=employee, region=south. Event date 07 March 2026; request received 05 April 2026; claimed amount $1,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3413", "family": "intent", "state": "Incoming travel request via email:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "books airfare", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3414", "family": "policy", "state": "Governing document POL-43 was issued Saturday 23 March 2024. Covered classes are vendor / employee / team lead / contractor; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region south, from 21 August 2024 onward.\n\nA2 changes the limit to $2,000 for role team lead, beginning 18 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nVantage Air | decision file 96095 | data export review | consolidated rule pack\n\nCASE 96095: Zoya Berg, role=employee, region=coastal. Event date 27 December 2026; request received 09 January 2027; claimed amount $2,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3415", "family": "multihop", "state": "Corporate registry excerpt:\n- Kenji is employed by Pinnacle Software.\n- Lucia reports directly to Amara.\n- Aisha reports directly to Tobias.\n- Omar is employed by Beacon Insurance.\n- Viktor is employed by Pinnacle Software.\n- The headquarters of Northwind Systems is in Porto.\n- Viktor reports directly to Omar.\n- Pablo is employed by Summit Energy.\n- The headquarters of Lattice Analytics is in Bergen.\n- Lucia is employed by Beacon Insurance.\n- The headquarters of Summit Energy is in Turku.\n- Callum is employed by Northwind Systems.\n- The headquarters of Beacon Insurance is in Cork.\n- Kenji reports directly to Viktor.\n- Tobias reports directly to Kenji.\n- Pablo reports directly to Lucia.\n- Amara is employed by Summit Energy.\n- Tobias is employed by Beacon Insurance.\n- Omar reports directly to Callum.\n- Aisha is employed by Summit Energy.\n- Callum reports directly to Pablo.\n- The headquarters of Pinnacle Software is in Porto.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Porto", "2": "Ghent", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3416", "family": "policy", "state": "Meridian Bank | decision file 42681 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region south, from 07 December 2023 onward.\n\nGoverning document PROC-85 was issued Sunday 26 March 2023. Covered classes are team lead / employee / intern / field technician; other roles are outside scope.\n\nA2 changes the limit to $800 for role field technician, beginning 13 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 42681: Viktor Ames, role=regional manager, region=central. Event date 11 August 2025; request received 03 October 2025; claimed amount $899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3417", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $700 for region south, from 16 July 2024 onward.\n\nCobalt Health | decision file 23715 | equipment warranty | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-49 was issued Saturday 28 October 2023. Covered classes are contractor / intern / regional manager / vendor / field technician / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $800 for role intern, beginning 11 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 23715: Tobias Tan, role=field technician, region=south. Event date 21 April 2026; request received 19 July 2026; claimed amount $1,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3418", "family": "policy", "state": "Meridian Bank | decision file 23786 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region coastal, from 21 August 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role field technician, beginning 25 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document STD-78 was issued Wednesday 10 May 2023. Covered classes are intern / contractor / vendor / regional manager; other roles are outside scope.\n\nCASE 23786: Leila Tan, role=team lead, region=east. Event date 10 December 2025; request received 15 February 2026; claimed amount $4,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3419", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $4,200 for role intern, beginning 23 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-72 was issued Monday 06 March 2023. Covered classes are vendor / field technician / intern / regional manager / employee / contractor; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region central, from 28 February 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 52295 | vendor onboarding | consolidated rule pack\n\nCASE 52295: Pablo Novak, role=regional manager, region=central. Event date 08 July 2024; request received 30 July 2024; claimed amount $4,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3420", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document STD-60 was issued Thursday 09 February 2023. Covered classes are vendor / employee / intern / contractor / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region north, from 12 September 2023 onward.\n\nA2 changes the limit to $9,500 for role contractor, beginning 10 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 25932 | relocation assistance | consolidated rule pack\n\nCASE 25932: Leila Novak, role=intern, region=north. Event date 15 July 2024; request received 05 September 2024; claimed amount $9,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3421", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $7,500 for region south, from 22 September 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role vendor, beginning 11 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 60381 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-36 was issued Monday 06 November 2023. Covered classes are field technician / employee / vendor / contractor; other roles are outside scope.\n\nCASE 60381: Bruno Novak, role=field technician, region=coastal. Event date 26 June 2025; request received 17 August 2025; claimed amount $4,351. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3422", "family": "policy", "state": "Governing document PROC-89 was issued Friday 12 May 2023. Covered classes are contractor / team lead / employee; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 08 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region west, from 07 October 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 65457 | vendor onboarding | consolidated rule pack\n\nCASE 65457: Ingrid Berg, role=field technician, region=central. Event date 28 September 2024; request received 27 October 2024; claimed amount $600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3423", "family": "multihop", "state": "Corporate registry excerpt:\n- Priya is employed by Lattice Analytics.\n- Bruno is employed by Cedar Retail Group.\n- Bruno reports directly to Tobias.\n- The headquarters of Beacon Insurance is in Nagoya.\n- The headquarters of Cedar Retail Group is in Ghent.\n- Jonas is employed by Northwind Systems.\n- Leila is employed by Meridian Bank.\n- Yuki is employed by Cedar Retail Group.\n- Zoya is employed by Lattice Analytics.\n- Lucia is employed by Beacon Insurance.\n- The headquarters of Lattice Analytics is in Leeds.\n- Lucia reports directly to Yuki.\n- Jonas reports directly to Tessa.\n- Yuki reports directly to Priya.\n- Leila reports directly to Jonas.\n- Priya reports directly to Zoya.\n- Tobias is employed by Beacon Insurance.\n- The headquarters of Northwind Systems is in Oslo.\n- Tessa reports directly to Lucia.\n- Tessa is employed by Northwind Systems.\n- The headquarters of Meridian Bank is in Bergen.\n- Zoya reports directly to Bruno.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Bergen", "2": "Oslo", "3": "Tallinn"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3424", "family": "policy", "state": "Governing document POL-31 was issued Monday 29 January 2024. Covered classes are regional manager / field technician / intern / contractor / employee; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region west, from 29 October 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role vendor, beginning 06 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 55373 | service credit | consolidated rule pack\n\nCASE 55373: Aisha Tan, role=field technician, region=west. Event date 12 February 2025; request received 13 April 2025; claimed amount $5,699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3425", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $7,500 for region central, from 19 February 2024 onward.\n\nVantage Air | decision file 42401 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role vendor, beginning 07 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nGoverning document POL-42 was issued Thursday 06 April 2023. Covered classes are field technician / employee / intern / team lead; other roles are outside scope.\n\nCASE 42401: Bruno Berg, role=intern, region=south. Event date 09 April 2024; request received 09 July 2024; claimed amount $9,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3426", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $3,200 for region west, from 07 April 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-10 was issued Sunday 20 August 2023. Covered classes are employee / regional manager / intern / field technician; other roles are outside scope.\n\nHelios Logistics | decision file 22743 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $14,000 for role vendor, beginning 20 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 22743: Mara Berg, role=vendor, region=central. Event date 14 December 2025; request received 04 February 2026; claimed amount $3,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3427", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region south, from 09 June 2024 onward.\n\nVantage Air | decision file 86582 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $14,000 for role field technician, beginning 19 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document MAN-67 was issued Saturday 09 March 2024. Covered classes are team lead / field technician / contractor / regional manager / vendor / intern; other roles are outside scope.\n\nCASE 86582: Dmitri Silva, role=contractor, region=coastal. Event date 05 May 2025; request received 23 June 2025; claimed amount $1,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3428", "family": "policy", "state": "Governing document STD-14 was issued Thursday 26 January 2023. Covered classes are regional manager / team lead / employee / intern / vendor / field technician; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nVantage Air | decision file 82658 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $800 for role contractor, beginning 05 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region east, from 02 January 2024 onward.\n\nCASE 82658: Mara Ames, role=vendor, region=north. Event date 05 December 2024; request received 26 December 2024; claimed amount $1,901. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3429", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $1,600 for region central, from 14 January 2024 onward.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nGoverning document MAN-57 was issued Friday 13 October 2023. Covered classes are vendor / intern / employee / team lead; other roles are outside scope.\n\nCobalt Health | decision file 25743 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $9,500 for role team lead, beginning 29 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 25743: Elena Berg, role=contractor, region=coastal. Event date 24 May 2026; request received 02 July 2026; claimed amount $10,251. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3430", "family": "intent", "state": "A user sent this message to the support desk:\n\"Can i exchange 54186 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3431", "family": "policy", "state": "Governing document PROC-52 was issued Sunday 17 December 2023. Covered classes are employee / vendor / contractor / field technician; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region central, from 27 March 2024 onward.\n\nA2 changes the limit to $2,000 for role team lead, beginning 29 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 15459 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 15459: Sofia Ames, role=employee, region=east. Event date 22 December 2024; request received 22 March 2025; claimed amount $1,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3432", "family": "policy", "state": "A manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role employee, beginning 06 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 75591 | service credit | consolidated rule pack\n\nGoverning document PROC-33 was issued Wednesday 11 January 2023. Covered classes are regional manager / vendor / contractor / team lead; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region north, from 21 April 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 75591: Ravi Berg, role=field technician, region=north. Event date 11 July 2025; request received 25 August 2025; claimed amount $2,951. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3433", "family": "multihop", "state": "Corporate registry excerpt:\n- Jonas is employed by Cedar Retail Group.\n- Nadia reports directly to Aisha.\n- Tobias is employed by Cedar Retail Group.\n- Lucia is employed by Cedar Retail Group.\n- Nadia is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Turku.\n- Jonas reports directly to Amara.\n- Aisha reports directly to Tobias.\n- Mateo is employed by Helios Logistics.\n- The headquarters of Cobalt Health is in Nagoya.\n- Tessa reports directly to Nadia.\n- Amara reports directly to Sofia.\n- Mateo reports directly to Jonas.\n- Aisha is employed by Cobalt Health.\n- The headquarters of Helios Logistics is in Oslo.\n- The headquarters of Summit Energy is in Valencia.\n- Sofia reports directly to Lucia.\n- Sofia is employed by Helios Logistics.\n- Amara is employed by Cedar Retail Group.\n- Lucia reports directly to Tessa.\n- The headquarters of Atlas Freight is in Tallinn.\n- Tessa is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mateo's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Bergen", "2": "Turku", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3434", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $7,500 for region central, from 25 October 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role intern, beginning 20 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document STD-43 was issued Monday 29 January 2024. Covered classes are intern / vendor / contractor / field technician / regional manager / team lead; other roles are outside scope.\n\nBeacon Insurance | decision file 58487 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nCASE 58487: Felix Novak, role=field technician, region=west. Event date 27 March 2025; request received 26 May 2025; claimed amount $1,699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3435", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $5,000 for region south, from 13 June 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-36 was issued Friday 01 December 2023. Covered classes are intern / employee / team lead / field technician / contractor / regional manager; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nHelios Logistics | decision file 66918 | service credit | consolidated rule pack\n\nA2 changes the limit to $1,300 for role team lead, beginning 04 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 66918: Aisha Novak, role=field technician, region=west. Event date 24 September 2025; request received 14 October 2025; claimed amount $1,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3436", "family": "intent", "state": "New support ticket, customer message:\n\"Tracking for 2117 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "asks where an existing order is", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3437", "family": "policy", "state": "Atlas Freight | decision file 27821 | service credit | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region coastal, from 29 September 2024 onward.\n\nA2 changes the limit to $2,000 for role field technician, beginning 27 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nGoverning document STD-97 was issued Saturday 30 September 2023. Covered classes are contractor / employee / field technician / intern / regional manager / vendor; other roles are outside scope.\n\nCASE 27821: Priya Tan, role=intern, region=coastal. Event date 26 March 2025; request received 08 July 2025; claimed amount $1,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3438", "family": "intent", "state": "A user sent this message to the support desk:\n\"Where is order 49634\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "wants the delivery address updated", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3439", "family": "intent", "state": "A user sent this message to the support desk:\n\"Refund order 51241, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "wants the delivery address updated", "4": "asks where an existing order is", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-3440", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Lyon.\n- Nadia is employed by Cedar Retail Group.\n- Zoya is employed by Summit Energy.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Sofia reports directly to Callum.\n- Mateo is employed by Vantage Air.\n- Tessa is employed by Vantage Air.\n- Callum reports directly to Mateo.\n- Nadia reports directly to Zoya.\n- Viktor is employed by Pinnacle Software.\n- Callum is employed by Vantage Air.\n- The headquarters of Vantage Air is in Leeds.\n- Viktor reports directly to Tessa.\n- Zoya reports directly to Viktor.\n- Lucia is employed by Summit Energy.\n- The headquarters of Pinnacle Software is in Nagoya.\n- Bruno reports directly to Lucia.\n- Sofia is employed by Northwind Systems.\n- Tessa reports directly to Sofia.\n- Bruno is employed by Summit Energy.\n- Lucia reports directly to Nadia.\n- The headquarters of Summit Energy is in Lyon.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Tallinn", "2": "Lyon", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3441", "family": "multihop", "state": "Corporate registry excerpt:\n- Ingrid reports directly to Yuki.\n- Jonas reports directly to Ravi.\n- Mara reports directly to Ingrid.\n- The headquarters of Helios Logistics is in Bergen.\n- Tobias is employed by Cobalt Health.\n- Jonas is employed by Helios Logistics.\n- Ravi is employed by Cobalt Health.\n- Nadia is employed by Helios Logistics.\n- Leila reports directly to Mara.\n- Sofia reports directly to Leila.\n- Yuki is employed by Vantage Air.\n- Nadia reports directly to Sofia.\n- Ingrid is employed by Cobalt Health.\n- Leila is employed by Cobalt Health.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Yuki reports directly to Jonas.\n- Mara is employed by Beacon Insurance.\n- The headquarters of Cobalt Health is in Leeds.\n- The headquarters of Vantage Air is in Turku.\n- Tobias reports directly to Nadia.\n- Sofia is employed by Cobalt Health.\n- The headquarters of Beacon Insurance is in Leeds.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Turku", "2": "Oslo", "3": "Austin"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3442", "family": "intent", "state": "Incoming travel request via email:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "cancels a booking", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-3443", "family": "intent", "state": "New travel ticket, customer message:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "asks flight status", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3444", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $3,200 for region west, from 12 May 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nSummit Energy | decision file 87088 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role employee, beginning 14 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-66 was issued Tuesday 13 June 2023. Covered classes are team lead / employee / contractor / regional manager; other roles are outside scope.\n\nCASE 87088: Priya Tan, role=team lead, region=south. Event date 07 March 2026; request received 20 March 2026; claimed amount $1,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3445", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document STD-44 was issued Sunday 21 May 2023. Covered classes are intern / vendor / field technician / contractor; other roles are outside scope.\n\nBeacon Insurance | decision file 48712 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region coastal, from 05 May 2024 onward.\n\nA2 changes the limit to $4,200 for role intern, beginning 28 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 48712: Viktor Okafor, role=employee, region=coastal. Event date 13 November 2023; request received 10 February 2024; claimed amount $2,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3446", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-97 was issued Tuesday 12 September 2023. Covered classes are intern / regional manager / employee; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role contractor, beginning 26 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region central, from 14 March 2024 onward.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 17949 | service credit | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 17949: Omar Berg, role=team lead, region=central. Event date 30 October 2025; request received 28 January 2026; claimed amount $4,349. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3447", "family": "policy", "state": "A2 changes the limit to $1,300 for role regional manager, beginning 25 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region west, from 19 January 2024 onward.\n\nCedar Retail Group | decision file 51951 | data export review | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-21 was issued Friday 12 May 2023. Covered classes are contractor / regional manager / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 51951: Mei Novak, role=field technician, region=east. Event date 24 December 2024; request received 22 February 2025; claimed amount $4,751. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3448", "family": "intent", "state": "A user sent this message to the travel desk:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "asks flight status", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3449", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $7,500 for region coastal, from 19 June 2024 onward.\n\nGoverning document STD-89 was issued Wednesday 09 August 2023. Covered classes are vendor / intern / employee / contractor / field technician; other roles are outside scope.\n\nCedar Retail Group | decision file 97787 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $9,500 for role team lead, beginning 22 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 97787: Pablo Novak, role=employee, region=north. Event date 28 June 2026; request received 27 September 2026; claimed amount $6,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3450", "family": "intent", "state": "Incoming travel request via email:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "changes seat assignment", "3": "reports lost baggage", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3451", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $800 for role employee, beginning 01 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region west, from 07 November 2023 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document PROC-38 was issued Thursday 15 June 2023. Covered classes are contractor / vendor / employee / regional manager / team lead / field technician; other roles are outside scope.\n\nNorthwind Systems | decision file 36701 | data export review | consolidated rule pack\n\nCASE 36701: Bruno Silva, role=intern, region=north. Event date 15 January 2024; request received 07 March 2024; claimed amount $7,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3452", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-99 was issued Tuesday 15 August 2023. Covered classes are field technician / regional manager / vendor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role vendor, beginning 25 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region central, from 09 January 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 35745 | data export review | consolidated rule pack\n\nCASE 35745: Mei Tan, role=contractor, region=west. Event date 14 December 2025; request received 04 February 2026; claimed amount $4,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3453", "family": "policy", "state": "Beacon Insurance | decision file 48725 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $1,300 for role team lead, beginning 26 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-64 was issued Tuesday 16 May 2023. Covered classes are contractor / regional manager / vendor / intern / field technician / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region east, from 31 October 2023 onward.\n\nCASE 48725: Priya Tan, role=team lead, region=coastal. Event date 28 February 2025; request received 29 April 2025; claimed amount $1,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3454", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region central, from 19 February 2024 onward.\n\nMeridian Bank | decision file 64465 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $14,000 for role team lead, beginning 13 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-70 was issued Thursday 23 March 2023. Covered classes are employee / contractor / field technician / regional manager / intern; other roles are outside scope.\n\nCASE 64465: Yuki Silva, role=contractor, region=west. Event date 18 March 2024; request received 02 May 2024; claimed amount $15,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3455", "family": "policy", "state": "Ironwood Manufacturing | decision file 90351 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-45 was issued Thursday 05 January 2023. Covered classes are regional manager / employee / field technician / contractor / intern / vendor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 08 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region central, from 26 September 2023 onward.\n\nCASE 90351: Ingrid Berg, role=team lead, region=central. Event date 26 November 2024; request received 17 December 2024; claimed amount $1,349. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3456", "family": "intent", "state": "Incoming travel request via email:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "cancels a booking", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3457", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nGoverning document PROC-56 was issued Sunday 07 January 2024. Covered classes are regional manager / contractor / field technician / employee / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region east, from 23 January 2025 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nLattice Analytics | decision file 83115 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $4,200 for role regional manager, beginning 04 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 83115: Elena Berg, role=vendor, region=south. Event date 14 April 2025; request received 12 June 2025; claimed amount $3,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3458", "family": "policy", "state": "A manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 59744 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region west, from 08 October 2023 onward.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 22 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document MAN-52 was issued Monday 06 March 2023. Covered classes are intern / regional manager / vendor / field technician; other roles are outside scope.\n\nCASE 59744: Callum Okafor, role=contractor, region=east. Event date 24 June 2024; request received 15 August 2024; claimed amount $1,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3459", "family": "intent", "state": "Incoming travel request via email:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-3460", "family": "intent", "state": "New travel ticket, customer message:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "asks flight status", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3461", "family": "policy", "state": "A manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region east, from 15 July 2024 onward.\n\nCobalt Health | decision file 68387 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role team lead, beginning 29 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-80 was issued Monday 11 September 2023. Covered classes are team lead / employee / regional manager; other roles are outside scope.\n\nCASE 68387: Mara Tan, role=field technician, region=north. Event date 31 December 2025; request received 14 February 2026; claimed amount $2,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3462", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "books airfare", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3463", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $3,200 for region south, from 20 September 2024 onward.\n\nGoverning document PROC-94 was issued Monday 11 March 2024. Covered classes are field technician / regional manager / team lead / employee; other roles are outside scope.\n\nLattice Analytics | decision file 11875 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $4,200 for role contractor, beginning 29 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCASE 11875: Viktor Silva, role=regional manager, region=north. Event date 04 June 2025; request received 26 July 2025; claimed amount $10,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3464", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Beacon Insurance is in Oslo.\n- The headquarters of Vantage Air is in Bergen.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Hana reports directly to Mateo.\n- Jonas is employed by Atlas Freight.\n- Bruno is employed by Atlas Freight.\n- Ingrid is employed by Vantage Air.\n- Mateo is employed by Beacon Insurance.\n- Pablo is employed by Beacon Insurance.\n- Lucia reports directly to Jonas.\n- Jonas reports directly to Bruno.\n- The headquarters of Atlas Freight is in Bergen.\n- Mateo reports directly to Ingrid.\n- The headquarters of Cobalt Health is in Nagoya.\n- Callum is employed by Ironwood Manufacturing.\n- Elena is employed by Beacon Insurance.\n- Bruno reports directly to Callum.\n- Ingrid reports directly to Lucia.\n- Lucia is employed by Atlas Freight.\n- Elena reports directly to Pablo.\n- Hana is employed by Vantage Air.\n- Pablo reports directly to Hana.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Ghent", "2": "Tallinn", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3465", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $700 for region central, from 28 September 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCedar Retail Group | decision file 97358 | data export review | consolidated rule pack\n\nA2 changes the limit to $14,000 for role employee, beginning 27 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-79 was issued Monday 22 January 2024. Covered classes are team lead / field technician / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 97358: Leila Berg, role=field technician, region=coastal. Event date 08 January 2027; request received 05 February 2027; claimed amount $14,149. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3466", "family": "intent", "state": "New travel ticket, customer message:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "asks flight status", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3467", "family": "policy", "state": "A manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nSummit Energy | decision file 96903 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-35 was issued Sunday 10 March 2024. Covered classes are intern / field technician / regional manager / contractor / employee / team lead; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region central, from 29 June 2024 onward.\n\nA2 changes the limit to $4,200 for role field technician, beginning 01 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 96903: Lucia Tan, role=team lead, region=coastal. Event date 16 September 2025; request received 30 November 2025; claimed amount $4,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3468", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "books airfare", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3469", "family": "policy", "state": "A2 changes the limit to $2,000 for role regional manager, beginning 08 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nGoverning document STD-96 was issued Friday 01 March 2024. Covered classes are team lead / employee / regional manager / contractor / field technician; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region north, from 22 August 2024 onward.\n\nHelios Logistics | decision file 31613 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 31613: Mei Tan, role=employee, region=west. Event date 28 July 2026; request received 11 September 2026; claimed amount $3,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3470", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "cancels a booking", "3": "reports lost baggage", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-3471", "family": "intent", "state": "Incoming support request via email:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "wants the delivery address updated", "3": "wants a different size/color/variant", "4": "asks where an existing order is", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-3472", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "cancels a booking", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3473", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan is employed by Meridian Bank.\n- The headquarters of Atlas Freight is in Turku.\n- The headquarters of Pinnacle Software is in Turku.\n- Sofia is employed by Helios Logistics.\n- Stefan reports directly to Callum.\n- The headquarters of Meridian Bank is in Turku.\n- Elena is employed by Pinnacle Software.\n- Amara is employed by Helios Logistics.\n- Priya reports directly to Lucia.\n- Lucia is employed by Atlas Freight.\n- Sofia reports directly to Amara.\n- Callum reports directly to Sofia.\n- Amara reports directly to Bruno.\n- The headquarters of Helios Logistics is in Valencia.\n- Callum is employed by Meridian Bank.\n- The headquarters of Cobalt Health is in Porto.\n- Ravi reports directly to Stefan.\n- Priya is employed by Atlas Freight.\n- Bruno reports directly to Elena.\n- Lucia reports directly to Ravi.\n- Ravi is employed by Pinnacle Software.\n- Bruno is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Lyon", "2": "Oslo", "3": "Nagoya"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3474", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 69767 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-62 was issued Sunday 04 February 2024. Covered classes are regional manager / contractor / team lead; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region south, from 11 July 2024 onward.\n\nA2 changes the limit to $800 for role contractor, beginning 02 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 69767: Hana Silva, role=field technician, region=central. Event date 20 November 2025; request received 27 December 2025; claimed amount $2,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3475", "family": "intent", "state": "New support ticket, customer message:\n\"Order 49849 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "wants the delivery address updated", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3476", "family": "policy", "state": "A manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region coastal, from 10 October 2024 onward.\n\nGoverning document PROC-48 was issued Saturday 11 November 2023. Covered classes are regional manager / vendor / contractor / team lead; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role contractor, beginning 30 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 12863 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 12863: Mateo Silva, role=intern, region=north. Event date 28 April 2025; request received 26 July 2025; claimed amount $2,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3477", "family": "multihop", "state": "Corporate registry excerpt:\n- Aisha is employed by Northwind Systems.\n- The headquarters of Northwind Systems is in Turku.\n- The headquarters of Atlas Freight is in Lyon.\n- Ingrid is employed by Vantage Air.\n- Hana is employed by Vantage Air.\n- The headquarters of Vantage Air is in Lyon.\n- Mara is employed by Ironwood Manufacturing.\n- Sofia is employed by Atlas Freight.\n- Priya is employed by Beacon Insurance.\n- Stefan reports directly to Mara.\n- Tobias is employed by Northwind Systems.\n- Callum is employed by Beacon Insurance.\n- Mara reports directly to Tobias.\n- The headquarters of Beacon Insurance is in Valencia.\n- Aisha reports directly to Sofia.\n- Tobias reports directly to Aisha.\n- Priya reports directly to Callum.\n- Callum reports directly to Ingrid.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- Ingrid reports directly to Hana.\n- Hana reports directly to Stefan.\n- Stefan is employed by Vantage Air.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Turku", "2": "Lyon", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-3478", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Meridian Bank is in Tallinn.\n- Yuki is employed by Meridian Bank.\n- The headquarters of Northwind Systems is in Valencia.\n- Omar reports directly to Sofia.\n- Elena is employed by Meridian Bank.\n- Omar is employed by Cobalt Health.\n- Kenji reports directly to Elena.\n- Sofia is employed by Northwind Systems.\n- The headquarters of Lattice Analytics is in Lyon.\n- Ravi reports directly to Stefan.\n- Stefan reports directly to Hana.\n- The headquarters of Cobalt Health is in Cork.\n- Kenji is employed by Meridian Bank.\n- Yuki reports directly to Kenji.\n- Hana is employed by Lattice Analytics.\n- Sofia reports directly to Ravi.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Stefan is employed by Ironwood Manufacturing.\n- Ingrid reports directly to Yuki.\n- Elena reports directly to Omar.\n- Ingrid is employed by Meridian Bank.\n- Ravi is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Lyon", "2": "Nagoya", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3479", "family": "policy", "state": "A2 changes the limit to $2,800 for role vendor, beginning 02 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region north, from 11 September 2024 onward.\n\nGoverning document STD-26 was issued Saturday 23 December 2023. Covered classes are team lead / contractor / field technician / regional manager / employee / intern; other roles are outside scope.\n\nNorthwind Systems | decision file 94117 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 94117: Callum Novak, role=vendor, region=coastal. Event date 29 November 2026; request received 20 March 2027; claimed amount $2,951. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3480", "family": "intent", "state": "New support ticket, customer message:\n\"Ship order 13597 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3481", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role employee, beginning 05 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-10 was issued Sunday 24 September 2023. Covered classes are vendor / field technician / intern; other roles are outside scope.\n\nAtlas Freight | decision file 70551 | data export review | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region coastal, from 16 September 2024 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 70551: Viktor Okafor, role=employee, region=east. Event date 20 October 2024; request received 08 November 2024; claimed amount $1,451. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3482", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "asks flight status", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3483", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 19 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-93 was issued Thursday 30 March 2023. Covered classes are intern / vendor / contractor / regional manager / employee; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region coastal, from 24 January 2024 onward.\n\nAtlas Freight | decision file 55065 | relocation assistance | consolidated rule pack\n\nCASE 55065: Felix Silva, role=vendor, region=south. Event date 01 October 2025; request received 15 December 2025; claimed amount $6,751. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3484", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document PROC-23 was issued Wednesday 13 September 2023. Covered classes are field technician / vendor / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region west, from 01 March 2024 onward.\n\nIronwood Manufacturing | decision file 76141 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role team lead, beginning 08 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 76141: Kenji Silva, role=contractor, region=south. Event date 04 August 2026; request received 05 August 2026; claimed amount $3,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3485", "family": "intent", "state": "New support ticket, customer message:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "asks where an existing order is", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3486", "family": "policy", "state": "Northwind Systems | decision file 47584 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region east, from 14 September 2023 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $1,300 for role team lead, beginning 03 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-21 was issued Sunday 30 April 2023. Covered classes are field technician / team lead / regional manager / vendor / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 47584: Viktor Berg, role=vendor, region=east. Event date 31 January 2026; request received 21 April 2026; claimed amount $1,449. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3487", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Helios Logistics is in Cork.\n- Leila reports directly to Elena.\n- Bruno is employed by Vantage Air.\n- Jonas reports directly to Leila.\n- Jonas is employed by Meridian Bank.\n- Elena is employed by Helios Logistics.\n- Callum is employed by Lattice Analytics.\n- The headquarters of Vantage Air is in Bergen.\n- Nadia reports directly to Felix.\n- Felix reports directly to Lucia.\n- Callum reports directly to Nadia.\n- The headquarters of Meridian Bank is in Nagoya.\n- Leila is employed by Vantage Air.\n- Felix is employed by Northwind Systems.\n- Tessa is employed by Vantage Air.\n- Lucia reports directly to Tessa.\n- Bruno reports directly to Callum.\n- Lucia is employed by Vantage Air.\n- The headquarters of Lattice Analytics is in Valencia.\n- Nadia is employed by Vantage Air.\n- The headquarters of Northwind Systems is in Ghent.\n- Elena reports directly to Bruno.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Valencia", "2": "Cork", "3": "Porto"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3488", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $2,200 for region coastal, from 19 June 2024 onward.\n\nGoverning document STD-11 was issued Thursday 20 July 2023. Covered classes are regional manager / field technician / employee / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role field technician, beginning 06 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nHelios Logistics | decision file 82845 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 82845: Tessa Novak, role=vendor, region=coastal. Event date 28 October 2024; request received 18 November 2024; claimed amount $3,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3489", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $1,100 for region west, from 15 June 2024 onward.\n\nA2 changes the limit to $2,800 for role team lead, beginning 24 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 17582 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-55 was issued Wednesday 26 July 2023. Covered classes are team lead / employee / intern / vendor; other roles are outside scope.\n\nCASE 17582: Ravi Berg, role=intern, region=south. Event date 18 January 2024; request received 01 April 2024; claimed amount $6,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3490", "family": "intent", "state": "New travel ticket, customer message:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "cancels a booking", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3491", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 83744 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-3492", "family": "multihop", "state": "Corporate registry excerpt:\n- Mateo reports directly to Zoya.\n- The headquarters of Beacon Insurance is in Valencia.\n- Callum reports directly to Mara.\n- The headquarters of Helios Logistics is in Nagoya.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Tessa is employed by Beacon Insurance.\n- Nadia is employed by Helios Logistics.\n- Hana is employed by Beacon Insurance.\n- The headquarters of Summit Energy is in Porto.\n- The headquarters of Pinnacle Software is in Valencia.\n- Mateo is employed by Ironwood Manufacturing.\n- Ingrid is employed by Summit Energy.\n- Tobias is employed by Ironwood Manufacturing.\n- Mara reports directly to Ingrid.\n- Ingrid reports directly to Hana.\n- Nadia reports directly to Tessa.\n- Callum is employed by Ironwood Manufacturing.\n- Hana reports directly to Nadia.\n- Zoya is employed by Helios Logistics.\n- Tessa reports directly to Mateo.\n- Mara is employed by Helios Logistics.\n- Tobias reports directly to Callum.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Oslo", "2": "Bergen", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3493", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "reports lost baggage", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3494", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region south, from 31 July 2023 onward.\n\nA2 changes the limit to $800 for role regional manager, beginning 04 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nVantage Air | decision file 19388 | data export review | consolidated rule pack\n\nGoverning document MAN-35 was issued Sunday 12 March 2023. Covered classes are regional manager / vendor / contractor / team lead; other roles are outside scope.\n\nCASE 19388: Sofia Okafor, role=contractor, region=central. Event date 12 July 2024; request received 09 August 2024; claimed amount $800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3495", "family": "policy", "state": "A2 changes the limit to $6,500 for role field technician, beginning 15 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region east, from 30 November 2023 onward.\n\nGoverning document PROC-36 was issued Wednesday 02 August 2023. Covered classes are vendor / team lead / contractor / regional manager / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nBeacon Insurance | decision file 44330 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 44330: Kenji Okafor, role=contractor, region=east. Event date 27 January 2026; request received 29 March 2026; claimed amount $6,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3496", "family": "intent", "state": "New travel ticket, customer message:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "changes seat assignment", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3497", "family": "intent", "state": "Incoming travel request via email:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "asks flight status", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3498", "family": "policy", "state": "Governing document PROC-23 was issued Sunday 08 October 2023. Covered classes are field technician / team lead / vendor / contractor / regional manager; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role field technician, beginning 12 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 39043 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region south, from 06 October 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCASE 39043: Mei Novak, role=team lead, region=west. Event date 13 September 2025; request received 13 December 2025; claimed amount $4,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3499", "family": "intent", "state": "A user sent this message to the support desk:\n\"2220 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "reports an item arrived broken", "2": "wants the delivery address updated", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3500", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 06 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region north, from 08 May 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nPinnacle Software | decision file 21855 | data export review | consolidated rule pack\n\nGoverning document PROC-26 was issued Saturday 14 January 2023. Covered classes are regional manager / contractor / intern / field technician / team lead; other roles are outside scope.\n\nCASE 21855: Stefan Silva, role=field technician, region=coastal. Event date 20 June 2025; request received 05 July 2025; claimed amount $1,300. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3501", "family": "policy", "state": "A manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role employee, beginning 01 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region coastal, from 07 May 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document STD-74 was issued Friday 14 July 2023. Covered classes are regional manager / team lead / vendor / field technician; other roles are outside scope.\n\nCedar Retail Group | decision file 67467 | equipment warranty | consolidated rule pack\n\nCASE 67467: Aisha Novak, role=field technician, region=east. Event date 04 September 2025; request received 19 November 2025; claimed amount $751. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3502", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role vendor, beginning 10 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nSummit Energy | decision file 15098 | service credit | consolidated rule pack\n\nGoverning document PROC-50 was issued Wednesday 17 May 2023. Covered classes are contractor / employee / intern / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region central, from 03 November 2023 onward.\n\nCASE 15098: Mara Tan, role=contractor, region=east. Event date 17 November 2025; request received 01 December 2025; claimed amount $2,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3503", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "cancels a booking", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3504", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $1,100 for region west, from 28 March 2025 onward.\n\nA2 changes the limit to $800 for role vendor, beginning 13 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document PROC-20 was issued Tuesday 02 April 2024. Covered classes are intern / employee / vendor / contractor / team lead; other roles are outside scope.\n\nAtlas Freight | decision file 91234 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 91234: Pablo Tan, role=team lead, region=east. Event date 05 November 2025; request received 08 November 2025; claimed amount $1,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3505", "family": "intent", "state": "Incoming support request via email:\n\"27085 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "wants a different size/color/variant", "4": "reports an item arrived broken", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3506", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role employee, beginning 03 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-74 was issued Thursday 29 June 2023. Covered classes are intern / vendor / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 64236 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region south, from 30 March 2024 onward.\n\nCASE 64236: Mara Berg, role=vendor, region=central. Event date 30 April 2024; request received 05 August 2024; claimed amount $1,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3507", "family": "multihop", "state": "Corporate registry excerpt:\n- Mateo is employed by Cobalt Health.\n- Leila reports directly to Mateo.\n- Viktor reports directly to Nadia.\n- Dmitri is employed by Atlas Freight.\n- The headquarters of Cobalt Health is in Nagoya.\n- Tobias is employed by Helios Logistics.\n- Dmitri reports directly to Leila.\n- Mei is employed by Cobalt Health.\n- The headquarters of Helios Logistics is in Ghent.\n- Leila is employed by Lattice Analytics.\n- Nadia is employed by Pinnacle Software.\n- Nadia reports directly to Zoya.\n- The headquarters of Atlas Freight is in Porto.\n- Mei reports directly to Felix.\n- The headquarters of Pinnacle Software is in Cork.\n- Felix is employed by Pinnacle Software.\n- Viktor is employed by Cobalt Health.\n- Felix reports directly to Dmitri.\n- Zoya is employed by Lattice Analytics.\n- Tobias reports directly to Viktor.\n- Mateo reports directly to Tobias.\n- The headquarters of Lattice Analytics is in Tallinn.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Valencia", "2": "Nagoya", "3": "Leeds"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3508", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong address on order 63408, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "wants to cancel a placed order", "4": "asks for money back on a purchase", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-3509", "family": "intent", "state": "A user sent this message to the support desk:\n\"Can i exchange 24106 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "asks where an existing order is", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3510", "family": "intent", "state": "A user sent this message to the support desk:\n\"Can i exchange 68496 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3511", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role contractor, beginning 11 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-58 was issued Friday 21 April 2023. Covered classes are vendor / contractor / team lead / regional manager / field technician / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region south, from 19 October 2023 onward.\n\nVantage Air | decision file 28208 | relocation assistance | consolidated rule pack\n\nCASE 28208: Ravi Novak, role=regional manager, region=west. Event date 21 February 2025; request received 23 April 2025; claimed amount $2,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3512", "family": "intent", "state": "Incoming travel request via email:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "reports lost baggage", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3513", "family": "policy", "state": "A2 changes the limit to $9,500 for role team lead, beginning 14 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 59300 | service credit | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document STD-23 was issued Wednesday 06 September 2023. Covered classes are regional manager / team lead / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region south, from 22 May 2024 onward.\n\nCASE 59300: Mateo Novak, role=vendor, region=west. Event date 12 September 2026; request received 18 December 2026; claimed amount $10,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3514", "family": "intent", "state": "Incoming travel request via email:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "books airfare", "3": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3515", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nNorthwind Systems | decision file 60385 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role team lead, beginning 28 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-77 was issued Wednesday 10 May 2023. Covered classes are employee / intern / contractor / regional manager / vendor / team lead; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region south, from 10 April 2024 onward.\n\nCASE 60385: Elena Novak, role=employee, region=north. Event date 22 May 2026; request received 22 July 2026; claimed amount $2,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3516", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "changes seat assignment", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3517", "family": "intent", "state": "Incoming travel request via email:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "changes seat assignment", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3518", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $2,200 for region south, from 03 September 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role field technician, beginning 10 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-83 was issued Wednesday 21 February 2024. Covered classes are vendor / field technician / contractor / intern / employee / team lead; other roles are outside scope.\n\nCobalt Health | decision file 19189 | data export review | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCASE 19189: Stefan Okafor, role=field technician, region=west. Event date 10 August 2025; request received 15 October 2025; claimed amount $6,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3519", "family": "policy", "state": "Governing document STD-13 was issued Thursday 20 April 2023. Covered classes are vendor / field technician / team lead; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 12 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nSummit Energy | decision file 32635 | data export review | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region coastal, from 07 March 2024 onward.\n\nCASE 32635: Jonas Okafor, role=field technician, region=central. Event date 05 June 2025; request received 19 July 2025; claimed amount $1,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3520", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $5,000 for region west, from 01 May 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nVantage Air | decision file 83993 | data export review | consolidated rule pack\n\nA2 changes the limit to $2,800 for role intern, beginning 20 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document PROC-92 was issued Saturday 08 April 2023. Covered classes are intern / regional manager / contractor / team lead / vendor / employee; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 83993: Lucia Okafor, role=employee, region=central. Event date 14 May 2026; request received 27 June 2026; claimed amount $5,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3521", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document STD-63 was issued Wednesday 26 April 2023. Covered classes are team lead / regional manager / employee / field technician / vendor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role contractor, beginning 15 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region coastal, from 07 October 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nLattice Analytics | decision file 15083 | relocation assistance | consolidated rule pack\n\nCASE 15083: Mara Berg, role=regional manager, region=east. Event date 09 September 2025; request received 08 December 2025; claimed amount $4,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3522", "family": "intent", "state": "Incoming travel request via email:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "cancels a booking", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3523", "family": "policy", "state": "Governing document PROC-32 was issued Friday 16 June 2023. Covered classes are intern / vendor / employee; other roles are outside scope.\n\nSummit Energy | decision file 86492 | service credit | consolidated rule pack\n\nA2 changes the limit to $4,200 for role vendor, beginning 28 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region north, from 03 July 2024 onward.\n\nCASE 86492: Mateo Okafor, role=employee, region=south. Event date 13 July 2025; request received 11 September 2025; claimed amount $4,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3524", "family": "intent", "state": "A user sent this message to the support desk:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3525", "family": "policy", "state": "A2 changes the limit to $2,800 for role vendor, beginning 30 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region coastal, from 04 May 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-38 was issued Saturday 18 November 2023. Covered classes are contractor / vendor / field technician / intern / employee / team lead; other roles are outside scope.\n\nBeacon Insurance | decision file 32575 | data export review | consolidated rule pack\n\nCASE 32575: Callum Okafor, role=field technician, region=coastal. Event date 11 September 2024; request received 25 September 2024; claimed amount $2,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3526", "family": "policy", "state": "Meridian Bank | decision file 42757 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-18 was issued Sunday 05 March 2023. Covered classes are field technician / employee / intern / contractor / regional manager / team lead; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role contractor, beginning 04 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region central, from 06 February 2024 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 42757: Tobias Silva, role=intern, region=west. Event date 18 February 2025; request received 11 March 2025; claimed amount $2,351. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-3527", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Ghent.\n- Nadia is employed by Beacon Insurance.\n- Jonas is employed by Lattice Analytics.\n- Nadia reports directly to Callum.\n- Callum reports directly to Dmitri.\n- The headquarters of Summit Energy is in Turku.\n- The headquarters of Northwind Systems is in Oslo.\n- Tessa reports directly to Bruno.\n- Hana reports directly to Nadia.\n- Dmitri reports directly to Jonas.\n- Mateo is employed by Summit Energy.\n- Kenji reports directly to Hana.\n- Dmitri is employed by Lattice Analytics.\n- Bruno reports directly to Kenji.\n- Hana is employed by Northwind Systems.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- The headquarters of Beacon Insurance is in Lyon.\n- Mateo reports directly to Tessa.\n- Tessa is employed by Ironwood Manufacturing.\n- Kenji is employed by Northwind Systems.\n- Callum is employed by Northwind Systems.\n- Bruno is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Ghent", "2": "Valencia", "3": "Bergen"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-3528", "family": "multihop", "state": "Corporate registry excerpt:\n- Mateo is employed by Lattice Analytics.\n- Yuki is employed by Northwind Systems.\n- Tessa is employed by Cedar Retail Group.\n- Pablo reports directly to Tessa.\n- Amara is employed by Meridian Bank.\n- Mateo reports directly to Amara.\n- Tessa reports directly to Zoya.\n- Amara reports directly to Ingrid.\n- Ingrid reports directly to Nadia.\n- Yuki reports directly to Viktor.\n- Viktor is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Nagoya.\n- Ingrid is employed by Cedar Retail Group.\n- Viktor reports directly to Pablo.\n- The headquarters of Helios Logistics is in Bergen.\n- The headquarters of Meridian Bank is in Turku.\n- The headquarters of Lattice Analytics is in Porto.\n- Zoya is employed by Cedar Retail Group.\n- Nadia is employed by Lattice Analytics.\n- Nadia reports directly to Yuki.\n- The headquarters of Northwind Systems is in Turku.\n- Pablo is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Nagoya", "2": "Tallinn", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3529", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-23 was issued Saturday 13 May 2023. Covered classes are intern / vendor / employee / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region west, from 11 May 2024 onward.\n\nCobalt Health | decision file 84213 | data export review | consolidated rule pack\n\nA2 changes the limit to $4,200 for role vendor, beginning 13 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 84213: Callum Tan, role=field technician, region=south. Event date 05 January 2026; request received 25 February 2026; claimed amount $11,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3530", "family": "intent", "state": "A user sent this message to the support desk:\n\"53558 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "asks where an existing order is", "4": "wants the delivery address updated", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3531", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya is employed by Helios Logistics.\n- Aisha is employed by Ironwood Manufacturing.\n- The headquarters of Helios Logistics is in Nagoya.\n- Yuki is employed by Helios Logistics.\n- Mateo reports directly to Omar.\n- Aisha reports directly to Mei.\n- Tessa reports directly to Lucia.\n- Mateo is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Turku.\n- Priya reports directly to Aisha.\n- Lucia is employed by Atlas Freight.\n- Omar is employed by Lattice Analytics.\n- Tessa is employed by Ironwood Manufacturing.\n- Mei is employed by Lattice Analytics.\n- Yuki reports directly to Zoya.\n- Omar reports directly to Priya.\n- Mei reports directly to Tessa.\n- Zoya reports directly to Mateo.\n- The headquarters of Cobalt Health is in Austin.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- The headquarters of Lattice Analytics is in Turku.\n- Priya is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Ghent", "2": "Bergen", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3532", "family": "intent", "state": "A user sent this message to the support desk:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "asks for money back on a purchase", "3": "wants the delivery address updated", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3533", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $2,200 for region north, from 05 September 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-15 was issued Thursday 02 November 2023. Covered classes are field technician / vendor / contractor / employee / intern / regional manager; other roles are outside scope.\n\nHelios Logistics | decision file 74176 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $2,000 for role employee, beginning 12 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 74176: Yuki Novak, role=contractor, region=coastal. Event date 25 January 2026; request received 24 April 2026; claimed amount $6,749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3534", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena reports directly to Ingrid.\n- Mei is employed by Atlas Freight.\n- Tessa is employed by Ironwood Manufacturing.\n- Leila is employed by Vantage Air.\n- Pablo reports directly to Priya.\n- Mei reports directly to Pablo.\n- Leila reports directly to Mei.\n- Pablo is employed by Vantage Air.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- The headquarters of Atlas Freight is in Turku.\n- Bruno is employed by Atlas Freight.\n- Ingrid reports directly to Leila.\n- The headquarters of Vantage Air is in Austin.\n- Priya reports directly to Tessa.\n- The headquarters of Cedar Retail Group is in Ghent.\n- Bruno reports directly to Elena.\n- Felix is employed by Cedar Retail Group.\n- Elena is employed by Cedar Retail Group.\n- The headquarters of Pinnacle Software is in Bergen.\n- Priya is employed by Pinnacle Software.\n- Ingrid is employed by Pinnacle Software.\n- Felix reports directly to Bruno.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Nagoya", "2": "Tallinn", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3535", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCedar Retail Group | decision file 53017 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region central, from 09 April 2024 onward.\n\nGoverning document STD-24 was issued Wednesday 08 March 2023. Covered classes are field technician / team lead / contractor / regional manager; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $4,200 for role field technician, beginning 06 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 53017: Tobias Silva, role=regional manager, region=east. Event date 15 October 2024; request received 14 December 2024; claimed amount $2,649. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3536", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $1,100 for region coastal, from 07 May 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,000 for role employee, beginning 09 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document STD-29 was issued Wednesday 26 July 2023. Covered classes are contractor / vendor / field technician / intern; other roles are outside scope.\n\nVantage Air | decision file 37695 | travel reimbursement | consolidated rule pack\n\nCASE 37695: Leila Berg, role=contractor, region=central. Event date 06 April 2024; request received 07 May 2024; claimed amount $2,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3537", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region north, from 26 December 2023 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role field technician, beginning 26 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-22 was issued Wednesday 11 January 2023. Covered classes are field technician / contractor / team lead; other roles are outside scope.\n\nPinnacle Software | decision file 20324 | travel reimbursement | consolidated rule pack\n\nCASE 20324: Lucia Novak, role=contractor, region=north. Event date 24 November 2023; request received 07 January 2024; claimed amount $3,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3538", "family": "intent", "state": "Incoming support request via email:\n\"Want my money back for 89574\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3539", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $2,200 for region west, from 19 December 2024 onward.\n\nCobalt Health | decision file 60880 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $6,500 for role contractor, beginning 23 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document PROC-91 was issued Saturday 24 February 2024. Covered classes are intern / regional manager / vendor; other roles are outside scope.\n\nCASE 60880: Sofia Novak, role=contractor, region=north. Event date 20 August 2024; request received 12 November 2024; claimed amount $2,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3540", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-10 was issued Monday 31 July 2023. Covered classes are field technician / employee / team lead / vendor / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region south, from 29 February 2024 onward.\n\nA2 changes the limit to $2,000 for role team lead, beginning 21 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nAtlas Freight | decision file 96919 | travel reimbursement | consolidated rule pack\n\nCASE 96919: Tessa Novak, role=intern, region=west. Event date 06 May 2024; request received 12 July 2024; claimed amount $3,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3541", "family": "intent", "state": "Incoming support request via email:\n\"18936 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3542", "family": "policy", "state": "A manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document PROC-99 was issued Saturday 11 November 2023. Covered classes are employee / field technician / contractor; other roles are outside scope.\n\nNorthwind Systems | decision file 68026 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region north, from 09 July 2024 onward.\n\nA2 changes the limit to $14,000 for role contractor, beginning 16 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 68026: Ravi Okafor, role=employee, region=central. Event date 03 November 2024; request received 16 November 2024; claimed amount $14,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3543", "family": "policy", "state": "Governing document MAN-54 was issued Friday 03 May 2024. Covered classes are contractor / field technician / intern / vendor / employee / regional manager; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $2,000 for role field technician, beginning 27 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region south, from 12 November 2024 onward.\n\nSummit Energy | decision file 97859 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 97859: Yuki Novak, role=intern, region=south. Event date 17 March 2027; request received 23 April 2027; claimed amount $3,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3544", "family": "policy", "state": "Meridian Bank | decision file 79934 | vendor onboarding | consolidated rule pack\n\nGoverning document STD-68 was issued Tuesday 21 February 2023. Covered classes are contractor / team lead / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region west, from 25 July 2023 onward.\n\nA2 changes the limit to $800 for role team lead, beginning 31 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 79934: Nadia Novak, role=employee, region=east. Event date 14 February 2025; request received 15 April 2025; claimed amount $1,549. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3545", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $1,100 for region east, from 18 May 2023 onward.\n\nA2 changes the limit to $6,500 for role employee, beginning 26 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-60 was issued Saturday 04 February 2023. Covered classes are regional manager / field technician / employee / contractor / vendor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nSummit Energy | decision file 39070 | relocation assistance | consolidated rule pack\n\nCASE 39070: Leila Novak, role=regional manager, region=west. Event date 15 August 2025; request received 21 September 2025; claimed amount $6,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3546", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "books airfare", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3547", "family": "policy", "state": "A2 changes the limit to $800 for role intern, beginning 01 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document STD-58 was issued Monday 20 November 2023. Covered classes are regional manager / intern / contractor / vendor / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region south, from 08 March 2024 onward.\n\nMeridian Bank | decision file 61865 | travel reimbursement | consolidated rule pack\n\nCASE 61865: Bruno Berg, role=regional manager, region=coastal. Event date 25 December 2024; request received 09 February 2025; claimed amount $799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3548", "family": "policy", "state": "Lattice Analytics | decision file 27818 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role team lead, beginning 13 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region central, from 10 July 2024 onward.\n\nGoverning document STD-59 was issued Monday 25 March 2024. Covered classes are regional manager / contractor / vendor / field technician; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 27818: Leila Tan, role=intern, region=west. Event date 30 September 2026; request received 04 October 2026; claimed amount $6,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3549", "family": "multihop", "state": "Corporate registry excerpt:\n- Pablo is employed by Meridian Bank.\n- The headquarters of Northwind Systems is in Nagoya.\n- Mara is employed by Beacon Insurance.\n- Kenji reports directly to Stefan.\n- The headquarters of Beacon Insurance is in Austin.\n- Kenji is employed by Meridian Bank.\n- Sofia reports directly to Mara.\n- Ingrid is employed by Vantage Air.\n- Zoya reports directly to Kenji.\n- Mateo reports directly to Ingrid.\n- Ingrid reports directly to Sofia.\n- Sofia is employed by Vantage Air.\n- The headquarters of Cedar Retail Group is in Nagoya.\n- Felix is employed by Cedar Retail Group.\n- Stefan is employed by Northwind Systems.\n- The headquarters of Meridian Bank is in Porto.\n- Zoya is employed by Northwind Systems.\n- Mara reports directly to Felix.\n- Stefan reports directly to Pablo.\n- Mateo is employed by Vantage Air.\n- Pablo reports directly to Mateo.\n- The headquarters of Vantage Air is in Porto.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Zoya's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Nagoya", "2": "Turku", "3": "Bergen"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3550", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $2,800 for role field technician, beginning 25 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document PROC-39 was issued Monday 08 May 2023. Covered classes are employee / team lead / field technician / contractor / intern; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region south, from 07 October 2023 onward.\n\nSummit Energy | decision file 99585 | data export review | consolidated rule pack\n\nCASE 99585: Aisha Tan, role=employee, region=central. Event date 05 March 2024; request received 26 April 2024; claimed amount $9,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3551", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region central, from 23 October 2023 onward.\n\nA2 changes the limit to $9,500 for role field technician, beginning 30 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-43 was issued Wednesday 12 July 2023. Covered classes are vendor / regional manager / team lead; other roles are outside scope.\n\nHelios Logistics | decision file 27326 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nCASE 27326: Mei Okafor, role=employee, region=central. Event date 11 December 2024; request received 10 February 2025; claimed amount $6,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3552", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei reports directly to Lucia.\n- Hana is employed by Cedar Retail Group.\n- The headquarters of Summit Energy is in Bergen.\n- Hana reports directly to Callum.\n- Tessa is employed by Helios Logistics.\n- Zoya is employed by Cobalt Health.\n- Zoya reports directly to Mei.\n- Dmitri is employed by Pinnacle Software.\n- Leila is employed by Summit Energy.\n- The headquarters of Cobalt Health is in Porto.\n- The headquarters of Helios Logistics is in Austin.\n- Lucia is employed by Cedar Retail Group.\n- Tessa reports directly to Hana.\n- Mateo reports directly to Zoya.\n- Callum reports directly to Dmitri.\n- Mateo is employed by Cobalt Health.\n- Dmitri reports directly to Leila.\n- Mei is employed by Cobalt Health.\n- The headquarters of Pinnacle Software is in Valencia.\n- Leila reports directly to Mateo.\n- The headquarters of Cedar Retail Group is in Cork.\n- Callum is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Zoya's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Nagoya", "2": "Cork", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3553", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "books airfare", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3554", "family": "intent", "state": "New travel ticket, customer message:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "books airfare", "3": "reports lost baggage", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3555", "family": "policy", "state": "A2 changes the limit to $2,800 for role vendor, beginning 08 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document STD-56 was issued Sunday 26 March 2023. Covered classes are contractor / vendor / intern / team lead / employee / field technician; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region central, from 28 October 2023 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nMeridian Bank | decision file 97166 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 97166: Aisha Okafor, role=regional manager, region=east. Event date 13 August 2024; request received 03 September 2024; claimed amount $899. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3556", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara reports directly to Tessa.\n- Mateo reports directly to Tobias.\n- Priya is employed by Atlas Freight.\n- Leila is employed by Ironwood Manufacturing.\n- The headquarters of Cobalt Health is in Ghent.\n- Felix is employed by Helios Logistics.\n- The headquarters of Pinnacle Software is in Bergen.\n- Tessa reports directly to Mateo.\n- Priya reports directly to Leila.\n- The headquarters of Helios Logistics is in Turku.\n- Felix reports directly to Ravi.\n- Ravi reports directly to Priya.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Tobias is employed by Atlas Freight.\n- Mateo is employed by Pinnacle Software.\n- Ravi is employed by Pinnacle Software.\n- The headquarters of Atlas Freight is in Oslo.\n- Kenji reports directly to Felix.\n- Kenji is employed by Pinnacle Software.\n- Amara is employed by Helios Logistics.\n- Tobias reports directly to Kenji.\n- Tessa is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Ghent", "2": "Bergen", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3557", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $700 for region south, from 06 September 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role intern, beginning 02 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 51159 | data export review | consolidated rule pack\n\nGoverning document STD-67 was issued Sunday 21 April 2024. Covered classes are vendor / employee / contractor / regional manager / intern / field technician; other roles are outside scope.\n\nCASE 51159: Pablo Okafor, role=employee, region=south. Event date 17 July 2026; request received 01 September 2026; claimed amount $4,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3558", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-62 was issued Tuesday 05 December 2023. Covered classes are team lead / contractor / field technician / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region central, from 26 December 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $800 for role regional manager, beginning 17 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 82894 | relocation assistance | consolidated rule pack\n\nCASE 82894: Tessa Ames, role=regional manager, region=central. Event date 28 August 2024; request received 11 October 2024; claimed amount $1,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3559", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role regional manager, beginning 16 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region west, from 18 March 2024 onward.\n\nCedar Retail Group | decision file 37568 | data export review | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document POL-33 was issued Tuesday 25 July 2023. Covered classes are field technician / intern / contractor; other roles are outside scope.\n\nCASE 37568: Mei Okafor, role=regional manager, region=north. Event date 13 September 2025; request received 12 October 2025; claimed amount $1,399. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3560", "family": "multihop", "state": "Corporate registry excerpt:\n- Mara is employed by Helios Logistics.\n- Ingrid is employed by Ironwood Manufacturing.\n- Felix reports directly to Mateo.\n- The headquarters of Summit Energy is in Porto.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Callum reports directly to Ingrid.\n- Felix is employed by Helios Logistics.\n- Zoya reports directly to Leila.\n- Mara reports directly to Omar.\n- Mateo reports directly to Mara.\n- The headquarters of Cedar Retail Group is in Ghent.\n- Omar reports directly to Amara.\n- The headquarters of Beacon Insurance is in Lyon.\n- Omar is employed by Beacon Insurance.\n- Zoya is employed by Summit Energy.\n- Mateo is employed by Ironwood Manufacturing.\n- Amara reports directly to Zoya.\n- Leila is employed by Summit Energy.\n- Callum is employed by Beacon Insurance.\n- The headquarters of Helios Logistics is in Leeds.\n- Leila reports directly to Callum.\n- Amara is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mateo's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Nagoya", "2": "Oslo", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-3561", "family": "multihop", "state": "Corporate registry excerpt:\n- Felix reports directly to Stefan.\n- The headquarters of Lattice Analytics is in Porto.\n- Elena reports directly to Zoya.\n- Dmitri is employed by Lattice Analytics.\n- Stefan is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Mateo reports directly to Mara.\n- Mara is employed by Ironwood Manufacturing.\n- Mateo is employed by Ironwood Manufacturing.\n- Ravi reports directly to Sofia.\n- Elena is employed by Meridian Bank.\n- Sofia reports directly to Felix.\n- Zoya reports directly to Ravi.\n- Sofia is employed by Meridian Bank.\n- Felix is employed by Cobalt Health.\n- The headquarters of Cedar Retail Group is in Porto.\n- Zoya is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Porto.\n- Mara reports directly to Dmitri.\n- The headquarters of Meridian Bank is in Cork.\n- Ravi is employed by Meridian Bank.\n- Dmitri reports directly to Elena.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Leeds", "2": "Tallinn", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3562", "family": "policy", "state": "A manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nGoverning document PROC-11 was issued Tuesday 19 September 2023. Covered classes are intern / regional manager / vendor / contractor / employee; other roles are outside scope.\n\nBeacon Insurance | decision file 51834 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $14,000 for role contractor, beginning 28 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region west, from 26 July 2024 onward.\n\nCASE 51834: Zoya Okafor, role=intern, region=central. Event date 17 April 2025; request received 16 July 2025; claimed amount $10,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3563", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document POL-13 was issued Wednesday 24 May 2023. Covered classes are intern / regional manager / vendor / contractor; other roles are outside scope.\n\nAtlas Freight | decision file 10568 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region south, from 02 January 2024 onward.\n\nA2 changes the limit to $2,000 for role field technician, beginning 13 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 10568: Viktor Berg, role=contractor, region=east. Event date 20 April 2024; request received 19 May 2024; claimed amount $900. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3564", "family": "policy", "state": "Governing document STD-84 was issued Saturday 14 January 2023. Covered classes are team lead / regional manager / contractor / field technician / intern; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region east, from 12 December 2023 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nMeridian Bank | decision file 20372 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role contractor, beginning 07 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 20372: Tessa Tan, role=employee, region=west. Event date 27 February 2025; request received 21 April 2025; claimed amount $901. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3565", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region central, from 06 July 2023 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCobalt Health | decision file 11937 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $14,000 for role employee, beginning 03 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-76 was issued Tuesday 07 March 2023. Covered classes are team lead / contractor / employee / regional manager / vendor / field technician; other roles are outside scope.\n\nCASE 11937: Omar Novak, role=contractor, region=north. Event date 01 June 2026; request received 04 June 2026; claimed amount $10,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3566", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "asks flight status", "3": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3567", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Pinnacle Software is in Cork.\n- Aisha reports directly to Mara.\n- Sofia is employed by Lattice Analytics.\n- Priya reports directly to Felix.\n- The headquarters of Northwind Systems is in Ghent.\n- Sofia reports directly to Kenji.\n- Mara reports directly to Tobias.\n- The headquarters of Atlas Freight is in Oslo.\n- Felix reports directly to Ingrid.\n- Aisha is employed by Cedar Retail Group.\n- Felix is employed by Pinnacle Software.\n- Jonas is employed by Cedar Retail Group.\n- Tobias reports directly to Sofia.\n- Mara is employed by Cedar Retail Group.\n- Kenji is employed by Cedar Retail Group.\n- Ingrid is employed by Pinnacle Software.\n- Ingrid reports directly to Aisha.\n- Priya is employed by Northwind Systems.\n- Jonas reports directly to Priya.\n- Tobias is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Lyon.\n- The headquarters of Lattice Analytics is in Turku.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Oslo", "2": "Lyon", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3568", "family": "intent", "state": "Incoming support request via email:\n\"Don't need the item anymore — cancel order 4443\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "wants the delivery address updated", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3569", "family": "intent", "state": "Incoming travel request via email:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "books airfare", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3570", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 53449 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-37 was issued Tuesday 19 December 2023. Covered classes are field technician / regional manager / contractor / employee / intern / team lead; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region west, from 16 January 2025 onward.\n\nA2 changes the limit to $14,000 for role contractor, beginning 16 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 53449: Stefan Berg, role=intern, region=central. Event date 03 July 2026; request received 24 July 2026; claimed amount $1,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3571", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region coastal, from 25 September 2023 onward.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 20015 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role intern, beginning 15 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-48 was issued Sunday 07 May 2023. Covered classes are contractor / team lead / employee / intern / field technician / vendor; other roles are outside scope.\n\nCASE 20015: Elena Novak, role=field technician, region=south. Event date 21 October 2023; request received 20 January 2024; claimed amount $6,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3572", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 58209 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "asks where an existing order is", "3": "reports an item arrived broken", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3573", "family": "policy", "state": "Lattice Analytics | decision file 54223 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role field technician, beginning 21 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region north, from 23 January 2024 onward.\n\nGoverning document PROC-91 was issued Friday 07 July 2023. Covered classes are contractor / vendor / regional manager / employee / team lead / intern; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 54223: Kenji Tan, role=field technician, region=south. Event date 10 March 2024; request received 25 April 2024; claimed amount $14,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3574", "family": "policy", "state": "A manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 59853 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region central, from 20 November 2023 onward.\n\nGoverning document PROC-80 was issued Friday 07 July 2023. Covered classes are vendor / contractor / field technician / team lead / employee / regional manager; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role vendor, beginning 26 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 59853: Elena Berg, role=employee, region=east. Event date 24 July 2024; request received 22 September 2024; claimed amount $14,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3575", "family": "policy", "state": "A2 changes the limit to $14,000 for role intern, beginning 14 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region west, from 31 October 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 34748 | relocation assistance | consolidated rule pack\n\nGoverning document MAN-36 was issued Friday 29 March 2024. Covered classes are team lead / intern / field technician / employee; other roles are outside scope.\n\nCASE 34748: Priya Tan, role=team lead, region=south. Event date 26 December 2024; request received 08 January 2025; claimed amount $1,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3576", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region north, from 03 February 2025 onward.\n\nGoverning document POL-80 was issued Monday 01 January 2024. Covered classes are field technician / intern / regional manager / employee / team lead / contractor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role intern, beginning 07 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 92733 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 92733: Felix Silva, role=vendor, region=coastal. Event date 08 October 2025; request received 22 November 2025; claimed amount $8,251. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3577", "family": "policy", "state": "A2 changes the limit to $6,500 for role field technician, beginning 08 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region west, from 11 June 2024 onward.\n\nGoverning document STD-11 was issued Thursday 24 August 2023. Covered classes are employee / vendor / intern / regional manager / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 84239 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 84239: Omar Novak, role=vendor, region=south. Event date 23 March 2025; request received 12 July 2025; claimed amount $6,651. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3578", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "asks flight status", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3579", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $3,200 for region north, from 04 August 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document PROC-61 was issued Monday 22 April 2024. Covered classes are team lead / intern / field technician / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role team lead, beginning 14 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 29181 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 29181: Pablo Ames, role=contractor, region=coastal. Event date 20 January 2027; request received 05 March 2027; claimed amount $4,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3580", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "reports lost baggage", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3581", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "reports lost baggage", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3582", "family": "policy", "state": "Governing document MAN-85 was issued Tuesday 24 January 2023. Covered classes are vendor / team lead / regional manager / intern; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role contractor, beginning 30 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region south, from 09 November 2023 onward.\n\nSummit Energy | decision file 44129 | data export review | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 44129: Viktor Okafor, role=employee, region=central. Event date 18 September 2024; request received 16 December 2024; claimed amount $700. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3583", "family": "intent", "state": "A user sent this message to the support desk:\n\"I moved — update delivery for 97684\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-3584", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "books airfare", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-3585", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia reports directly to Ingrid.\n- Ravi reports directly to Sofia.\n- Ingrid is employed by Ironwood Manufacturing.\n- Lucia is employed by Atlas Freight.\n- The headquarters of Pinnacle Software is in Leeds.\n- Bruno reports directly to Ravi.\n- Ravi is employed by Pinnacle Software.\n- Amara reports directly to Lucia.\n- Stefan is employed by Meridian Bank.\n- Viktor is employed by Helios Logistics.\n- Felix is employed by Atlas Freight.\n- Stefan reports directly to Amara.\n- The headquarters of Ironwood Manufacturing is in Cork.\n- Bruno is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Tallinn.\n- Viktor reports directly to Bruno.\n- Sofia is employed by Ironwood Manufacturing.\n- Amara is employed by Ironwood Manufacturing.\n- Ingrid reports directly to Felix.\n- Felix reports directly to Stefan.\n- The headquarters of Helios Logistics is in Tallinn.\n- The headquarters of Atlas Freight is in Bergen.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Cork", "2": "Bergen", "3": "Austin"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3586", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "cancels a booking", "3": "reports lost baggage", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3587", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan is employed by Helios Logistics.\n- Zoya reports directly to Tobias.\n- Nadia is employed by Helios Logistics.\n- Tobias is employed by Northwind Systems.\n- Amara is employed by Pinnacle Software.\n- Zoya is employed by Meridian Bank.\n- Mei is employed by Summit Energy.\n- Jonas reports directly to Nadia.\n- Bruno reports directly to Jonas.\n- Yuki is employed by Helios Logistics.\n- The headquarters of Summit Energy is in Leeds.\n- The headquarters of Helios Logistics is in Valencia.\n- The headquarters of Meridian Bank is in Oslo.\n- The headquarters of Northwind Systems is in Lyon.\n- The headquarters of Pinnacle Software is in Leeds.\n- Amara reports directly to Bruno.\n- Bruno is employed by Pinnacle Software.\n- Yuki reports directly to Mei.\n- Tobias reports directly to Yuki.\n- Stefan reports directly to Amara.\n- Jonas is employed by Northwind Systems.\n- Mei reports directly to Stefan.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Bergen", "2": "Cork", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3588", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $1,100 for region east, from 19 September 2023 onward.\n\nSummit Energy | decision file 85175 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $14,000 for role field technician, beginning 18 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document MAN-29 was issued Monday 29 May 2023. Covered classes are regional manager / team lead / employee / intern / vendor / field technician; other roles are outside scope.\n\nCASE 85175: Lucia Novak, role=field technician, region=west. Event date 13 March 2026; request received 07 April 2026; claimed amount $4,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3589", "family": "intent", "state": "Incoming travel request via email:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "books airfare", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3590", "family": "intent", "state": "Incoming support request via email:\n\"Refund order 1530, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "asks where an existing order is", "4": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3591", "family": "policy", "state": "A2 changes the limit to $2,000 for role field technician, beginning 05 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 39242 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region south, from 30 April 2024 onward.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-35 was issued Tuesday 10 October 2023. Covered classes are contractor / field technician / employee / vendor / intern / team lead; other roles are outside scope.\n\nCASE 39242: Leila Ames, role=team lead, region=west. Event date 04 February 2026; request received 12 May 2026; claimed amount $1,351. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3592", "family": "policy", "state": "Atlas Freight | decision file 34248 | travel reimbursement | consolidated rule pack\n\nGoverning document MAN-39 was issued Tuesday 04 July 2023. Covered classes are contractor / field technician / regional manager; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region east, from 26 July 2024 onward.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $1,300 for role team lead, beginning 09 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 34248: Nadia Okafor, role=contractor, region=central. Event date 02 November 2024; request received 09 December 2024; claimed amount $1,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3593", "family": "intent", "state": "A user sent this message to the travel desk:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "reports lost baggage", "3": "books airfare", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3594", "family": "policy", "state": "Governing document STD-47 was issued Friday 12 April 2024. Covered classes are employee / field technician / vendor / intern / regional manager / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region central, from 13 July 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 04 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 18279 | travel reimbursement | consolidated rule pack\n\nCASE 18279: Stefan Ames, role=employee, region=east. Event date 18 March 2026; request received 30 June 2026; claimed amount $2,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-3595", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar reports directly to Stefan.\n- Aisha is employed by Cobalt Health.\n- Stefan reports directly to Kenji.\n- The headquarters of Cobalt Health is in Lyon.\n- Nadia is employed by Summit Energy.\n- Stefan is employed by Cobalt Health.\n- Ravi is employed by Summit Energy.\n- Zoya reports directly to Elena.\n- Zoya is employed by Cobalt Health.\n- Kenji reports directly to Zoya.\n- Bruno is employed by Summit Energy.\n- Elena is employed by Summit Energy.\n- Aisha reports directly to Ravi.\n- Nadia reports directly to Bruno.\n- Bruno reports directly to Omar.\n- Omar is employed by Lattice Analytics.\n- The headquarters of Vantage Air is in Cork.\n- Kenji is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Bergen.\n- The headquarters of Summit Energy is in Cork.\n- The headquarters of Lattice Analytics is in Cork.\n- Ravi reports directly to Nadia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Leeds", "2": "Cork", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-3596", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila is employed by Ironwood Manufacturing.\n- Omar reports directly to Ravi.\n- Priya reports directly to Leila.\n- Ravi is employed by Ironwood Manufacturing.\n- Leila reports directly to Amara.\n- Hana is employed by Meridian Bank.\n- Amara is employed by Meridian Bank.\n- The headquarters of Vantage Air is in Valencia.\n- Pablo is employed by Pinnacle Software.\n- Amara reports directly to Pablo.\n- Pablo reports directly to Omar.\n- Yuki reports directly to Priya.\n- Hana reports directly to Kenji.\n- Ravi reports directly to Hana.\n- The headquarters of Northwind Systems is in Tallinn.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Omar is employed by Vantage Air.\n- Yuki is employed by Northwind Systems.\n- The headquarters of Meridian Bank is in Lyon.\n- Priya is employed by Vantage Air.\n- The headquarters of Pinnacle Software is in Valencia.\n- Kenji is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Valencia", "2": "Lyon", "3": "Ghent"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3597", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role vendor, beginning 25 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nVantage Air | decision file 75784 | equipment warranty | consolidated rule pack\n\nGoverning document PROC-32 was issued Friday 26 May 2023. Covered classes are intern / team lead / contractor / regional manager; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region north, from 26 October 2023 onward.\n\nCASE 75784: Aisha Silva, role=team lead, region=central. Event date 09 August 2026; request received 29 August 2026; claimed amount $1,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3598", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,000 for role field technician, beginning 23 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region east, from 19 January 2024 onward.\n\nPinnacle Software | decision file 22354 | data export review | consolidated rule pack\n\nGoverning document PROC-28 was issued Thursday 24 August 2023. Covered classes are regional manager / field technician / intern / vendor; other roles are outside scope.\n\nCASE 22354: Sofia Silva, role=vendor, region=west. Event date 27 December 2024; request received 28 March 2025; claimed amount $1,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3599", "family": "intent", "state": "New support ticket, customer message:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3600", "family": "policy", "state": "Summit Energy | decision file 55161 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-10 was issued Monday 11 September 2023. Covered classes are field technician / contractor / vendor; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region north, from 17 February 2024 onward.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role regional manager, beginning 09 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 55161: Dmitri Okafor, role=intern, region=west. Event date 20 February 2026; request received 29 March 2026; claimed amount $1,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3601", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $1,600 for region central, from 31 July 2023 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role employee, beginning 14 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-99 was issued Monday 10 April 2023. Covered classes are contractor / intern / employee / regional manager / field technician / vendor; other roles are outside scope.\n\nLattice Analytics | decision file 19549 | equipment warranty | consolidated rule pack\n\nCASE 19549: Mateo Ames, role=contractor, region=west. Event date 14 August 2024; request received 28 September 2024; claimed amount $10,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3602", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region north, from 05 April 2025 onward.\n\nA2 changes the limit to $6,500 for role employee, beginning 21 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-15 was issued Wednesday 06 March 2024. Covered classes are vendor / team lead / employee / field technician; other roles are outside scope.\n\nVantage Air | decision file 11497 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCASE 11497: Sofia Berg, role=field technician, region=west. Event date 08 July 2025; request received 23 August 2025; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3603", "family": "intent", "state": "Incoming support request via email:\n\"I moved — update delivery for 41194\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "wants a different size/color/variant", "2": "wants to cancel a placed order", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3604", "family": "intent", "state": "New travel ticket, customer message:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "books airfare", "3": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3605", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region coastal, from 14 September 2024 onward.\n\nA2 changes the limit to $14,000 for role vendor, beginning 12 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nGoverning document STD-18 was issued Thursday 14 September 2023. Covered classes are field technician / regional manager / intern; other roles are outside scope.\n\nBeacon Insurance | decision file 95983 | service credit | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 95983: Dmitri Tan, role=regional manager, region=west. Event date 24 September 2025; request received 14 October 2025; claimed amount $7,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3606", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-32 was issued Monday 06 February 2023. Covered classes are contractor / vendor / intern / team lead / employee / field technician; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role field technician, beginning 16 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region east, from 21 June 2023 onward.\n\nMeridian Bank | decision file 63939 | relocation assistance | consolidated rule pack\n\nCASE 63939: Mateo Ames, role=team lead, region=east. Event date 19 January 2024; request received 01 February 2024; claimed amount $14,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3607", "family": "policy", "state": "Governing document PROC-25 was issued Friday 19 January 2024. Covered classes are team lead / field technician / intern; other roles are outside scope.\n\nIronwood Manufacturing | decision file 45342 | service credit | consolidated rule pack\n\nA2 changes the limit to $6,500 for role field technician, beginning 06 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region north, from 30 December 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 45342: Zoya Ames, role=field technician, region=coastal. Event date 26 November 2024; request received 09 January 2025; claimed amount $849. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3608", "family": "intent", "state": "New travel ticket, customer message:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "changes seat assignment", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3609", "family": "policy", "state": "A manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region east, from 27 October 2024 onward.\n\nGoverning document POL-45 was issued Saturday 27 January 2024. Covered classes are regional manager / employee / vendor / intern; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role team lead, beginning 06 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nLattice Analytics | decision file 24279 | travel reimbursement | consolidated rule pack\n\nCASE 24279: Pablo Silva, role=team lead, region=south. Event date 06 June 2026; request received 19 June 2026; claimed amount $700. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3610", "family": "intent", "state": "A user sent this message to the support desk:\n\"Don't need the item anymore — cancel order 91694\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "asks where an existing order is", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3611", "family": "policy", "state": "Governing document MAN-27 was issued Saturday 22 July 2023. Covered classes are contractor / field technician / employee / regional manager / team lead; other roles are outside scope.\n\nCobalt Health | decision file 29966 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $2,800 for role vendor, beginning 01 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region central, from 05 June 2024 onward.\n\nCASE 29966: Ravi Novak, role=vendor, region=north. Event date 03 July 2026; request received 01 October 2026; claimed amount $901. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3612", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nLattice Analytics | decision file 49353 | vendor onboarding | consolidated rule pack\n\nGoverning document MAN-86 was issued Wednesday 10 January 2024. Covered classes are contractor / field technician / regional manager / team lead; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region coastal, from 30 June 2024 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $9,500 for role team lead, beginning 19 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 49353: Hana Tan, role=vendor, region=central. Event date 10 December 2024; request received 30 December 2024; claimed amount $10,249. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3613", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong address on order 29788, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3614", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nMeridian Bank | decision file 48991 | service credit | consolidated rule pack\n\nGoverning document MAN-90 was issued Saturday 23 December 2023. Covered classes are vendor / field technician / employee / intern / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region west, from 02 July 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role team lead, beginning 14 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 48991: Mara Novak, role=team lead, region=east. Event date 11 January 2025; request received 11 March 2025; claimed amount $11,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3615", "family": "policy", "state": "Meridian Bank | decision file 23042 | relocation assistance | consolidated rule pack\n\nGoverning document POL-55 was issued Monday 27 February 2023. Covered classes are employee / team lead / vendor / field technician / regional manager / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region north, from 30 August 2023 onward.\n\nA2 changes the limit to $4,200 for role employee, beginning 14 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 23042: Kenji Berg, role=vendor, region=south. Event date 10 April 2024; request received 16 June 2024; claimed amount $4,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3616", "family": "intent", "state": "A user sent this message to the support desk:\n\"Cancel my order 77071, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants to cancel a placed order", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-3617", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar is employed by Northwind Systems.\n- Leila reports directly to Mara.\n- Mara reports directly to Tessa.\n- Mara is employed by Northwind Systems.\n- Callum is employed by Vantage Air.\n- The headquarters of Northwind Systems is in Tallinn.\n- Kenji is employed by Vantage Air.\n- The headquarters of Meridian Bank is in Oslo.\n- Callum reports directly to Lucia.\n- Stefan is employed by Vantage Air.\n- The headquarters of Vantage Air is in Cork.\n- The headquarters of Beacon Insurance is in Lyon.\n- Leila is employed by Vantage Air.\n- Jonas is employed by Northwind Systems.\n- Omar reports directly to Kenji.\n- Lucia is employed by Northwind Systems.\n- Jonas reports directly to Leila.\n- Lucia reports directly to Jonas.\n- Kenji reports directly to Callum.\n- The headquarters of Lattice Analytics is in Cork.\n- Stefan reports directly to Omar.\n- Tessa is employed by Vantage Air.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Cork", "2": "Porto", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3618", "family": "policy", "state": "Vantage Air | decision file 15162 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region north, from 30 June 2023 onward.\n\nGoverning document POL-87 was issued Tuesday 28 February 2023. Covered classes are regional manager / field technician / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $4,200 for role team lead, beginning 09 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 15162: Hana Okafor, role=employee, region=west. Event date 16 December 2025; request received 03 February 2026; claimed amount $4,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3619", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document MAN-23 was issued Friday 06 January 2023. Covered classes are team lead / field technician / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCobalt Health | decision file 86702 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $1,300 for role field technician, beginning 21 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region south, from 22 July 2023 onward.\n\nCASE 86702: Elena Okafor, role=team lead, region=central. Event date 14 September 2025; request received 28 September 2025; claimed amount $1,300. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3620", "family": "intent", "state": "New travel ticket, customer message:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "reports lost baggage", "3": "books airfare", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3621", "family": "intent", "state": "New travel ticket, customer message:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "changes seat assignment", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3622", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $2,200 for region central, from 26 April 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document POL-58 was issued Tuesday 21 November 2023. Covered classes are employee / contractor / field technician / regional manager; other roles are outside scope.\n\nIronwood Manufacturing | decision file 71762 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role team lead, beginning 12 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 71762: Felix Silva, role=regional manager, region=central. Event date 28 February 2025; request received 21 March 2025; claimed amount $599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3623", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $2,200 for region north, from 30 October 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-84 was issued Wednesday 07 February 2024. Covered classes are field technician / vendor / employee / intern / regional manager / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nBeacon Insurance | decision file 64204 | data export review | consolidated rule pack\n\nA2 changes the limit to $1,300 for role contractor, beginning 10 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 64204: Callum Tan, role=field technician, region=north. Event date 15 March 2025; request received 28 March 2025; claimed amount $1,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3624", "family": "policy", "state": "A2 changes the limit to $1,300 for role field technician, beginning 12 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region central, from 25 November 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-82 was issued Saturday 20 May 2023. Covered classes are team lead / contractor / field technician / intern / vendor / regional manager; other roles are outside scope.\n\nBeacon Insurance | decision file 46858 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 46858: Amara Silva, role=team lead, region=north. Event date 29 March 2024; request received 11 May 2024; claimed amount $701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3625", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document POL-43 was issued Wednesday 25 October 2023. Covered classes are intern / regional manager / vendor / team lead / contractor / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nMeridian Bank | decision file 17910 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 19 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region east, from 10 March 2024 onward.\n\nCASE 17910: Nadia Novak, role=employee, region=south. Event date 07 November 2026; request received 21 January 2027; claimed amount $1,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-3626", "family": "multihop", "state": "Corporate registry excerpt:\n- Mara is employed by Northwind Systems.\n- Stefan is employed by Meridian Bank.\n- Stefan reports directly to Felix.\n- The headquarters of Vantage Air is in Leeds.\n- The headquarters of Helios Logistics is in Nagoya.\n- Mateo reports directly to Nadia.\n- Mateo is employed by Northwind Systems.\n- Ravi reports directly to Hana.\n- Felix reports directly to Mateo.\n- Hana is employed by Helios Logistics.\n- The headquarters of Cedar Retail Group is in Turku.\n- Sofia reports directly to Ravi.\n- Sofia is employed by Vantage Air.\n- The headquarters of Meridian Bank is in Leeds.\n- Mara reports directly to Tessa.\n- The headquarters of Northwind Systems is in Cork.\n- Felix is employed by Cedar Retail Group.\n- Hana reports directly to Stefan.\n- Ravi is employed by Helios Logistics.\n- Nadia is employed by Meridian Bank.\n- Nadia reports directly to Mara.\n- Tessa is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Austin", "2": "Cork", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3627", "family": "policy", "state": "Governing document POL-25 was issued Friday 25 August 2023. Covered classes are regional manager / intern / vendor / contractor; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nBeacon Insurance | decision file 72236 | service credit | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region central, from 29 April 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 19 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 72236: Leila Tan, role=field technician, region=west. Event date 28 January 2025; request received 25 February 2025; claimed amount $2,401. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3628", "family": "policy", "state": "Governing document MAN-26 was issued Saturday 28 October 2023. Covered classes are employee / vendor / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region south, from 18 February 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role contractor, beginning 04 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nVantage Air | decision file 71009 | equipment warranty | consolidated rule pack\n\nCASE 71009: Bruno Novak, role=contractor, region=east. Event date 19 August 2024; request received 17 December 2024; claimed amount $5,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3629", "family": "policy", "state": "A manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nGoverning document STD-96 was issued Friday 12 January 2024. Covered classes are field technician / employee / contractor / team lead; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role vendor, beginning 23 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 30368 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region central, from 31 May 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 30368: Stefan Novak, role=employee, region=central. Event date 06 August 2025; request received 21 September 2025; claimed amount $9,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3630", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei reports directly to Yuki.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Mateo reports directly to Zoya.\n- Mateo is employed by Ironwood Manufacturing.\n- Amara is employed by Helios Logistics.\n- Callum is employed by Northwind Systems.\n- The headquarters of Pinnacle Software is in Cork.\n- Sofia is employed by Meridian Bank.\n- The headquarters of Helios Logistics is in Lyon.\n- Amara reports directly to Elena.\n- Sofia reports directly to Callum.\n- The headquarters of Northwind Systems is in Ghent.\n- Mei is employed by Meridian Bank.\n- Callum reports directly to Amara.\n- Aisha is employed by Helios Logistics.\n- Elena reports directly to Aisha.\n- Zoya reports directly to Mei.\n- Yuki is employed by Helios Logistics.\n- Yuki reports directly to Sofia.\n- The headquarters of Meridian Bank is in Lyon.\n- Elena is employed by Helios Logistics.\n- Zoya is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Zoya's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Lyon", "2": "Ghent", "3": "Leeds"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3631", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $7,500 for region coastal, from 16 July 2023 onward.\n\nA2 changes the limit to $14,000 for role contractor, beginning 31 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-18 was issued Thursday 16 February 2023. Covered classes are regional manager / team lead / contractor / employee; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nMeridian Bank | decision file 13748 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nCASE 13748: Amara Novak, role=regional manager, region=coastal. Event date 09 July 2024; request received 28 September 2024; claimed amount $13,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-3632", "family": "multihop", "state": "Corporate registry excerpt:\n- Dmitri reports directly to Nadia.\n- The headquarters of Pinnacle Software is in Oslo.\n- Zoya is employed by Pinnacle Software.\n- Callum reports directly to Elena.\n- Sofia reports directly to Mateo.\n- Dmitri is employed by Pinnacle Software.\n- Pablo is employed by Vantage Air.\n- Ingrid is employed by Pinnacle Software.\n- Elena reports directly to Sofia.\n- Mateo is employed by Vantage Air.\n- Elena is employed by Helios Logistics.\n- Ingrid reports directly to Zoya.\n- The headquarters of Cobalt Health is in Ghent.\n- Callum is employed by Beacon Insurance.\n- Mateo reports directly to Dmitri.\n- The headquarters of Vantage Air is in Oslo.\n- Nadia reports directly to Ingrid.\n- Zoya reports directly to Pablo.\n- Nadia is employed by Vantage Air.\n- The headquarters of Beacon Insurance is in Turku.\n- The headquarters of Helios Logistics is in Nagoya.\n- Sofia is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Oslo", "2": "Lyon", "3": "Cork"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-3633", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan reports directly to Felix.\n- The headquarters of Cobalt Health is in Ghent.\n- Viktor is employed by Northwind Systems.\n- Stefan is employed by Lattice Analytics.\n- Lucia reports directly to Leila.\n- Leila reports directly to Omar.\n- Felix reports directly to Viktor.\n- Lucia is employed by Northwind Systems.\n- Elena is employed by Vantage Air.\n- Omar reports directly to Stefan.\n- The headquarters of Helios Logistics is in Austin.\n- Omar is employed by Vantage Air.\n- Priya reports directly to Lucia.\n- Mara is employed by Helios Logistics.\n- Leila is employed by Vantage Air.\n- The headquarters of Northwind Systems is in Tallinn.\n- Priya is employed by Cobalt Health.\n- The headquarters of Lattice Analytics is in Porto.\n- The headquarters of Vantage Air is in Ghent.\n- Mara reports directly to Priya.\n- Felix is employed by Vantage Air.\n- Elena reports directly to Mara.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Tallinn", "2": "Valencia", "3": "Leeds"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-3634", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Ghent.\n- Elena is employed by Cobalt Health.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Hana reports directly to Tessa.\n- Sofia is employed by Lattice Analytics.\n- Nadia reports directly to Kenji.\n- Kenji reports directly to Priya.\n- Tessa is employed by Ironwood Manufacturing.\n- Kenji is employed by Lattice Analytics.\n- Nadia is employed by Pinnacle Software.\n- The headquarters of Meridian Bank is in Valencia.\n- Hana is employed by Pinnacle Software.\n- Sofia reports directly to Hana.\n- The headquarters of Cobalt Health is in Nagoya.\n- Elena reports directly to Sofia.\n- Priya reports directly to Mateo.\n- Yuki reports directly to Nadia.\n- Tessa reports directly to Yuki.\n- Yuki is employed by Meridian Bank.\n- Priya is employed by Cobalt Health.\n- Mateo is employed by Meridian Bank.\n- The headquarters of Pinnacle Software is in Porto.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Valencia", "2": "Turku", "3": "Bergen"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3635", "family": "policy", "state": "Ironwood Manufacturing | decision file 26925 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role intern, beginning 14 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document PROC-21 was issued Tuesday 09 May 2023. Covered classes are vendor / employee / field technician; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region central, from 20 May 2024 onward.\n\nCASE 26925: Ingrid Novak, role=vendor, region=east. Event date 04 May 2024; request received 17 June 2024; claimed amount $1,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3636", "family": "intent", "state": "Incoming support request via email:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3637", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region central, from 29 November 2024 onward.\n\nA2 changes the limit to $800 for role intern, beginning 10 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nBeacon Insurance | decision file 98518 | service credit | consolidated rule pack\n\nGoverning document STD-43 was issued Thursday 14 March 2024. Covered classes are employee / contractor / field technician; other roles are outside scope.\n\nCASE 98518: Kenji Tan, role=team lead, region=west. Event date 21 September 2025; request received 22 October 2025; claimed amount $1,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3638", "family": "intent", "state": "A user sent this message to the travel desk:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "changes seat assignment", "3": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3639", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region central, from 02 November 2024 onward.\n\nGoverning document POL-37 was issued Sunday 10 December 2023. Covered classes are team lead / contractor / vendor / regional manager / field technician / intern; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role contractor, beginning 08 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 83034 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 83034: Elena Novak, role=intern, region=north. Event date 05 August 2026; request received 26 September 2026; claimed amount $599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3640", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $700 for region central, from 22 June 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-52 was issued Monday 20 March 2023. Covered classes are regional manager / intern / field technician / team lead / contractor / employee; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $1,300 for role field technician, beginning 28 August 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 62355 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCASE 62355: Dmitri Novak, role=field technician, region=north. Event date 25 May 2024; request received 08 July 2024; claimed amount $1,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3641", "family": "policy", "state": "A2 changes the limit to $6,500 for role regional manager, beginning 01 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 34310 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-24 was issued Friday 17 February 2023. Covered classes are regional manager / vendor / employee / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region east, from 12 February 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 34310: Aisha Tan, role=employee, region=south. Event date 19 July 2024; request received 18 August 2024; claimed amount $1,599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3642", "family": "intent", "state": "A user sent this message to the support desk:\n\"I moved — update delivery for 18237\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "wants a different size/color/variant", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3643", "family": "intent", "state": "New travel ticket, customer message:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "cancels a booking", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3644", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $1,300 for role field technician, beginning 08 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region west, from 17 July 2023 onward.\n\nCedar Retail Group | decision file 36553 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-39 was issued Thursday 09 March 2023. Covered classes are field technician / vendor / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 36553: Nadia Okafor, role=employee, region=west. Event date 25 September 2025; request received 16 October 2025; claimed amount $1,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3645", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "changes seat assignment", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3646", "family": "policy", "state": "A2 changes the limit to $9,500 for role field technician, beginning 13 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-16 was issued Wednesday 04 January 2023. Covered classes are employee / field technician / contractor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nSummit Energy | decision file 87378 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region east, from 19 September 2023 onward.\n\nCASE 87378: Sofia Ames, role=contractor, region=south. Event date 22 June 2025; request received 23 July 2025; claimed amount $899. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3647", "family": "multihop", "state": "Corporate registry excerpt:\n- Ravi reports directly to Elena.\n- Tessa is employed by Cedar Retail Group.\n- Bruno is employed by Summit Energy.\n- Dmitri is employed by Lattice Analytics.\n- Mateo reports directly to Tessa.\n- Kenji reports directly to Ravi.\n- The headquarters of Pinnacle Software is in Ghent.\n- Mateo is employed by Vantage Air.\n- Elena reports directly to Callum.\n- Elena is employed by Vantage Air.\n- The headquarters of Vantage Air is in Tallinn.\n- The headquarters of Lattice Analytics is in Austin.\n- Dmitri reports directly to Leila.\n- Callum reports directly to Bruno.\n- Kenji is employed by Lattice Analytics.\n- Callum is employed by Cedar Retail Group.\n- Leila reports directly to Mateo.\n- The headquarters of Cedar Retail Group is in Oslo.\n- Tessa reports directly to Kenji.\n- Leila is employed by Vantage Air.\n- The headquarters of Summit Energy is in Cork.\n- Ravi is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Oslo", "2": "Porto", "3": "Valencia"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-3648", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan reports directly to Dmitri.\n- Leila is employed by Helios Logistics.\n- Ingrid is employed by Helios Logistics.\n- Hana is employed by Cobalt Health.\n- Kenji reports directly to Callum.\n- Callum reports directly to Lucia.\n- The headquarters of Atlas Freight is in Nagoya.\n- Ingrid reports directly to Leila.\n- Callum is employed by Cobalt Health.\n- The headquarters of Helios Logistics is in Ghent.\n- Dmitri is employed by Pinnacle Software.\n- Lucia reports directly to Stefan.\n- Tobias reports directly to Hana.\n- The headquarters of Beacon Insurance is in Oslo.\n- Tobias is employed by Beacon Insurance.\n- Dmitri reports directly to Tobias.\n- Kenji is employed by Helios Logistics.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Hana reports directly to Ingrid.\n- Lucia is employed by Beacon Insurance.\n- The headquarters of Cobalt Health is in Lyon.\n- Stefan is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Tallinn", "2": "Nagoya", "3": "Lyon"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3649", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3650", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "changes seat assignment", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3651", "family": "intent", "state": "A user sent this message to the support desk:\n\"Please cancel order 9052 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3652", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $700 for region east, from 17 December 2023 onward.\n\nMeridian Bank | decision file 23605 | service credit | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-41 was issued Wednesday 08 February 2023. Covered classes are vendor / field technician / employee / team lead / intern / regional manager; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role intern, beginning 03 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 23605: Priya Tan, role=employee, region=east. Event date 18 January 2026; request received 02 May 2026; claimed amount $9,751. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3653", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nVantage Air | decision file 94860 | data export review | consolidated rule pack\n\nGoverning document POL-11 was issued Sunday 03 March 2024. Covered classes are employee / field technician / contractor / vendor / regional manager / intern; other roles are outside scope.\n\nA2 changes the limit to $800 for role regional manager, beginning 10 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region central, from 07 February 2025 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 94860: Tessa Tan, role=contractor, region=coastal. Event date 15 November 2024; request received 14 December 2024; claimed amount $801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3654", "family": "intent", "state": "A user sent this message to the support desk:\n\"Please cancel order 3812 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3655", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $1,600 for region central, from 30 June 2023 onward.\n\nGoverning document PROC-84 was issued Thursday 02 February 2023. Covered classes are regional manager / contractor / field technician / employee; other roles are outside scope.\n\nIronwood Manufacturing | decision file 58703 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $1,300 for role team lead, beginning 03 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nCASE 58703: Jonas Novak, role=field technician, region=east. Event date 08 January 2024; request received 14 February 2024; claimed amount $1,901. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3656", "family": "intent", "state": "A user sent this message to the support desk:\n\"Ship order 59988 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "reports an item arrived broken", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3657", "family": "policy", "state": "A manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role field technician, beginning 02 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-94 was issued Saturday 06 January 2024. Covered classes are contractor / intern / employee; other roles are outside scope.\n\nNorthwind Systems | decision file 69038 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region north, from 23 December 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 69038: Yuki Silva, role=team lead, region=north. Event date 28 July 2026; request received 27 August 2026; claimed amount $5,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3658", "family": "multihop", "state": "Corporate registry excerpt:\n- Kenji reports directly to Pablo.\n- Ingrid reports directly to Nadia.\n- Ravi is employed by Ironwood Manufacturing.\n- Nadia is employed by Atlas Freight.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- Kenji is employed by Summit Energy.\n- Bruno reports directly to Kenji.\n- The headquarters of Summit Energy is in Cork.\n- The headquarters of Atlas Freight is in Oslo.\n- Mara is employed by Atlas Freight.\n- Dmitri is employed by Ironwood Manufacturing.\n- Dmitri reports directly to Ingrid.\n- Ingrid is employed by Ironwood Manufacturing.\n- Pablo reports directly to Jonas.\n- Bruno is employed by Summit Energy.\n- The headquarters of Pinnacle Software is in Porto.\n- Mara reports directly to Ravi.\n- The headquarters of Vantage Air is in Nagoya.\n- Jonas is employed by Ironwood Manufacturing.\n- Jonas reports directly to Dmitri.\n- Pablo is employed by Vantage Air.\n- Nadia reports directly to Mara.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Oslo", "2": "Turku", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3659", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $2,200 for region coastal, from 07 April 2024 onward.\n\nVantage Air | decision file 10905 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $2,000 for role contractor, beginning 21 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document MAN-70 was issued Monday 18 December 2023. Covered classes are employee / contractor / vendor; other roles are outside scope.\n\nCASE 10905: Ravi Berg, role=employee, region=coastal. Event date 11 November 2026; request received 01 December 2026; claimed amount $4,749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3660", "family": "intent", "state": "New travel ticket, customer message:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "asks flight status", "3": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3661", "family": "policy", "state": "Governing document POL-23 was issued Wednesday 28 June 2023. Covered classes are field technician / contractor / team lead; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region east, from 23 March 2024 onward.\n\nA2 changes the limit to $800 for role regional manager, beginning 09 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 31722 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 31722: Kenji Novak, role=employee, region=central. Event date 22 September 2025; request received 30 October 2025; claimed amount $9,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3662", "family": "policy", "state": "A2 changes the limit to $2,800 for role contractor, beginning 16 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCedar Retail Group | decision file 75811 | service credit | consolidated rule pack\n\nGoverning document POL-94 was issued Monday 05 February 2024. Covered classes are intern / regional manager / contractor; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region west, from 19 November 2024 onward.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 75811: Kenji Novak, role=employee, region=south. Event date 25 November 2026; request received 16 January 2027; claimed amount $3,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3663", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 32719 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "reports an item arrived broken", "4": "wants a different size/color/variant", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3664", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region north, from 01 January 2025 onward.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 03 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 35350 | relocation assistance | consolidated rule pack\n\nGoverning document PROC-60 was issued Tuesday 05 December 2023. Covered classes are vendor / employee / contractor / intern / field technician; other roles are outside scope.\n\nCASE 35350: Leila Novak, role=regional manager, region=south. Event date 18 November 2025; request received 09 January 2026; claimed amount $4,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3665", "family": "policy", "state": "A2 changes the limit to $6,500 for role team lead, beginning 19 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-66 was issued Monday 23 January 2023. Covered classes are vendor / contractor / employee / intern / field technician; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region coastal, from 09 July 2023 onward.\n\nAtlas Freight | decision file 28453 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 28453: Lucia Ames, role=field technician, region=east. Event date 27 September 2024; request received 26 October 2024; claimed amount $4,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3666", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region east, from 12 January 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document STD-38 was issued Thursday 02 March 2023. Covered classes are intern / team lead / field technician; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role vendor, beginning 09 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 66363 | data export review | consolidated rule pack\n\nCASE 66363: Lucia Ames, role=intern, region=east. Event date 24 November 2023; request received 15 December 2023; claimed amount $5,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3667", "family": "intent", "state": "A user sent this message to the support desk:\n\"I moved — update delivery for 14402\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "asks for money back on a purchase", "4": "wants to cancel a placed order", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3668", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nGoverning document POL-69 was issued Thursday 08 February 2024. Covered classes are vendor / field technician / contractor / regional manager / intern; other roles are outside scope.\n\nAtlas Freight | decision file 74479 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 16 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region west, from 22 October 2024 onward.\n\nCASE 74479: Pablo Ames, role=field technician, region=coastal. Event date 15 March 2027; request received 22 April 2027; claimed amount $2,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3669", "family": "policy", "state": "Governing document MAN-21 was issued Tuesday 23 April 2024. Covered classes are employee / field technician / team lead / vendor / intern / contractor; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nMeridian Bank | decision file 17477 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region central, from 21 April 2025 onward.\n\nA2 changes the limit to $14,000 for role vendor, beginning 31 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 17477: Ravi Okafor, role=regional manager, region=west. Event date 17 August 2025; request received 30 September 2025; claimed amount $699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3670", "family": "intent", "state": "Incoming support request via email:\n\"Refund order 27538, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "asks where an existing order is", "4": "asks for money back on a purchase", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3671", "family": "policy", "state": "A2 changes the limit to $2,800 for role vendor, beginning 11 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document POL-91 was issued Monday 30 October 2023. Covered classes are vendor / regional manager / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 86739 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region south, from 06 February 2024 onward.\n\nCASE 86739: Tobias Novak, role=vendor, region=east. Event date 19 November 2024; request received 04 January 2025; claimed amount $1,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3672", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $5,000 for region east, from 03 October 2023 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role team lead, beginning 24 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-12 was issued Thursday 15 June 2023. Covered classes are field technician / contractor / vendor / team lead / regional manager; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nMeridian Bank | decision file 43592 | data export review | consolidated rule pack\n\nCASE 43592: Jonas Silva, role=vendor, region=coastal. Event date 27 May 2024; request received 03 July 2024; claimed amount $4,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3673", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 18 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-40 was issued Tuesday 11 July 2023. Covered classes are team lead / regional manager / contractor / field technician / intern / vendor; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region south, from 03 June 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 55051 | equipment warranty | consolidated rule pack\n\nCASE 55051: Tobias Novak, role=field technician, region=north. Event date 16 December 2024; request received 22 January 2025; claimed amount $5,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3674", "family": "policy", "state": "A manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region north, from 21 August 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nSummit Energy | decision file 51840 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $14,000 for role employee, beginning 15 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-78 was issued Thursday 21 September 2023. Covered classes are regional manager / team lead / intern; other roles are outside scope.\n\nCASE 51840: Priya Silva, role=vendor, region=east. Event date 21 January 2025; request received 06 April 2025; claimed amount $2,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3675", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role intern, beginning 15 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region central, from 08 June 2024 onward.\n\nAtlas Freight | decision file 21654 | relocation assistance | consolidated rule pack\n\nGoverning document MAN-96 was issued Thursday 08 February 2024. Covered classes are employee / team lead / field technician; other roles are outside scope.\n\nCASE 21654: Ingrid Silva, role=employee, region=central. Event date 07 September 2024; request received 16 October 2024; claimed amount $9,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3676", "family": "policy", "state": "A2 changes the limit to $2,800 for role field technician, beginning 01 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-33 was issued Friday 27 October 2023. Covered classes are contractor / vendor / team lead; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nPinnacle Software | decision file 84834 | service credit | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region central, from 30 April 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCASE 84834: Dmitri Berg, role=contractor, region=east. Event date 28 May 2025; request received 11 June 2025; claimed amount $2,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3677", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor is employed by Vantage Air.\n- Kenji is employed by Cedar Retail Group.\n- Amara reports directly to Priya.\n- Kenji reports directly to Stefan.\n- The headquarters of Cedar Retail Group is in Austin.\n- Priya is employed by Lattice Analytics.\n- Zoya is employed by Cedar Retail Group.\n- The headquarters of Vantage Air is in Oslo.\n- Amara is employed by Beacon Insurance.\n- The headquarters of Northwind Systems is in Turku.\n- The headquarters of Lattice Analytics is in Turku.\n- The headquarters of Beacon Insurance is in Bergen.\n- Mateo reports directly to Kenji.\n- Viktor reports directly to Amara.\n- Ravi reports directly to Mateo.\n- Stefan is employed by Vantage Air.\n- Priya reports directly to Lucia.\n- Zoya reports directly to Viktor.\n- Ravi is employed by Cedar Retail Group.\n- Lucia is employed by Beacon Insurance.\n- Stefan reports directly to Zoya.\n- Mateo is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Ghent", "2": "Austin", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3678", "family": "policy", "state": "Atlas Freight | decision file 80432 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-31 was issued Saturday 13 May 2023. Covered classes are regional manager / employee / vendor / field technician / intern / contractor; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role intern, beginning 09 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region north, from 05 February 2024 onward.\n\nCASE 80432: Felix Okafor, role=vendor, region=west. Event date 19 April 2026; request received 03 June 2026; claimed amount $1,051. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3679", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar is employed by Lattice Analytics.\n- Tobias is employed by Beacon Insurance.\n- Sofia is employed by Summit Energy.\n- Elena is employed by Lattice Analytics.\n- Omar reports directly to Elena.\n- Mara reports directly to Sofia.\n- Priya reports directly to Leila.\n- The headquarters of Pinnacle Software is in Bergen.\n- The headquarters of Lattice Analytics is in Oslo.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Bruno is employed by Lattice Analytics.\n- Sofia reports directly to Tobias.\n- Leila is employed by Beacon Insurance.\n- Elena reports directly to Viktor.\n- Priya is employed by Lattice Analytics.\n- Tobias reports directly to Omar.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Mara is employed by Cedar Retail Group.\n- The headquarters of Summit Energy is in Lyon.\n- Leila reports directly to Bruno.\n- Viktor reports directly to Priya.\n- Viktor is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Oslo", "2": "Nagoya", "3": "Cork"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-3680", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa reports directly to Mateo.\n- Yuki reports directly to Tessa.\n- The headquarters of Atlas Freight is in Valencia.\n- The headquarters of Northwind Systems is in Nagoya.\n- Nadia is employed by Lattice Analytics.\n- Yuki is employed by Atlas Freight.\n- Amara is employed by Ironwood Manufacturing.\n- Nadia reports directly to Jonas.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- Kenji reports directly to Amara.\n- Mateo is employed by Northwind Systems.\n- Mara is employed by Meridian Bank.\n- Mateo reports directly to Mara.\n- Amara reports directly to Zoya.\n- Zoya is employed by Atlas Freight.\n- Tessa is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Bergen.\n- Jonas is employed by Meridian Bank.\n- The headquarters of Lattice Analytics is in Leeds.\n- Zoya reports directly to Yuki.\n- Kenji is employed by Ironwood Manufacturing.\n- Mara reports directly to Nadia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Cork", "2": "Turku", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3681", "family": "policy", "state": "A2 changes the limit to $9,500 for role intern, beginning 13 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 69172 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region east, from 21 February 2024 onward.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-96 was issued Wednesday 15 March 2023. Covered classes are contractor / employee / regional manager / vendor / team lead / field technician; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 69172: Amara Okafor, role=team lead, region=east. Event date 30 November 2024; request received 05 February 2025; claimed amount $11,749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3682", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $2,200 for region coastal, from 13 February 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role vendor, beginning 23 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-82 was issued Saturday 04 November 2023. Covered classes are field technician / team lead / regional manager / employee / contractor / vendor; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCobalt Health | decision file 10169 | service credit | consolidated rule pack\n\nCASE 10169: Ingrid Berg, role=intern, region=west. Event date 30 August 2026; request received 19 September 2026; claimed amount $3,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3683", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong color sent on 51455 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "asks where an existing order is", "4": "asks for money back on a purchase", "5": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3684", "family": "policy", "state": "Cobalt Health | decision file 20608 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role vendor, beginning 21 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region north, from 19 December 2023 onward.\n\nGoverning document STD-35 was issued Friday 01 September 2023. Covered classes are employee / contractor / regional manager / field technician / team lead / intern; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 20608: Yuki Tan, role=intern, region=east. Event date 09 April 2025; request received 15 July 2025; claimed amount $4,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-3685", "family": "multihop", "state": "Corporate registry excerpt:\n- Aisha reports directly to Lucia.\n- Mateo is employed by Cobalt Health.\n- Priya reports directly to Elena.\n- Tobias reports directly to Mateo.\n- The headquarters of Cobalt Health is in Ghent.\n- Tessa is employed by Northwind Systems.\n- Lucia is employed by Summit Energy.\n- Mara is employed by Cobalt Health.\n- Elena reports directly to Tessa.\n- Amara reports directly to Tobias.\n- Mateo reports directly to Aisha.\n- Amara is employed by Ironwood Manufacturing.\n- The headquarters of Northwind Systems is in Turku.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Mara reports directly to Priya.\n- Tobias is employed by Summit Energy.\n- Priya is employed by Summit Energy.\n- Tessa reports directly to Amara.\n- The headquarters of Helios Logistics is in Oslo.\n- The headquarters of Summit Energy is in Oslo.\n- Aisha is employed by Northwind Systems.\n- Elena is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Cork", "2": "Turku", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3686", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 54411 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3687", "family": "multihop", "state": "Corporate registry excerpt:\n- Nadia is employed by Ironwood Manufacturing.\n- Zoya is employed by Summit Energy.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- The headquarters of Meridian Bank is in Leeds.\n- Pablo reports directly to Tobias.\n- Kenji reports directly to Lucia.\n- Tobias is employed by Summit Energy.\n- The headquarters of Summit Energy is in Nagoya.\n- Zoya reports directly to Callum.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Leila is employed by Atlas Freight.\n- Lucia reports directly to Felix.\n- Nadia reports directly to Leila.\n- Tobias reports directly to Kenji.\n- Felix is employed by Ironwood Manufacturing.\n- The headquarters of Atlas Freight is in Bergen.\n- Pablo is employed by Meridian Bank.\n- Lucia is employed by Ironwood Manufacturing.\n- Felix reports directly to Zoya.\n- Callum is employed by Ironwood Manufacturing.\n- Leila reports directly to Pablo.\n- Kenji is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Nagoya", "2": "Porto", "3": "Turku"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3688", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nPinnacle Software | decision file 23528 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $2,000 for role vendor, beginning 26 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region east, from 17 February 2024 onward.\n\nGoverning document PROC-84 was issued Saturday 22 April 2023. Covered classes are vendor / team lead / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 23528: Omar Novak, role=team lead, region=north. Event date 04 November 2025; request received 19 December 2025; claimed amount $2,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3689", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nNorthwind Systems | decision file 70342 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region coastal, from 18 May 2023 onward.\n\nA2 changes the limit to $1,300 for role employee, beginning 03 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-58 was issued Monday 30 January 2023. Covered classes are field technician / intern / vendor; other roles are outside scope.\n\nCASE 70342: Tobias Ames, role=employee, region=west. Event date 14 October 2024; request received 28 November 2024; claimed amount $6,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3690", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $1,100 for region central, from 27 September 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document MAN-75 was issued Sunday 27 August 2023. Covered classes are contractor / field technician / vendor / intern / employee; other roles are outside scope.\n\nA2 changes the limit to $800 for role team lead, beginning 21 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 88972 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 88972: Kenji Okafor, role=intern, region=south. Event date 14 November 2025; request received 11 February 2026; claimed amount $2,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3691", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCedar Retail Group | decision file 45910 | equipment warranty | consolidated rule pack\n\nGoverning document POL-62 was issued Wednesday 07 June 2023. Covered classes are contractor / team lead / intern; other roles are outside scope.\n\nA2 changes the limit to $800 for role employee, beginning 23 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region north, from 21 June 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 45910: Omar Okafor, role=intern, region=coastal. Event date 27 May 2025; request received 25 August 2025; claimed amount $800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3692", "family": "policy", "state": "Governing document STD-79 was issued Friday 17 February 2023. Covered classes are team lead / field technician / vendor / regional manager; other roles are outside scope.\n\nAtlas Freight | decision file 53222 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region south, from 15 September 2023 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role employee, beginning 03 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 53222: Leila Novak, role=regional manager, region=central. Event date 18 February 2025; request received 21 February 2025; claimed amount $8,251. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3693", "family": "policy", "state": "Northwind Systems | decision file 89639 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role contractor, beginning 01 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-74 was issued Thursday 02 November 2023. Covered classes are team lead / intern / contractor / regional manager / vendor / field technician; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region south, from 24 October 2024 onward.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 89639: Jonas Novak, role=vendor, region=south. Event date 15 February 2025; request received 31 March 2025; claimed amount $2,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3694", "family": "multihop", "state": "Corporate registry excerpt:\n- Nadia reports directly to Felix.\n- Bruno reports directly to Nadia.\n- The headquarters of Beacon Insurance is in Cork.\n- Lucia is employed by Atlas Freight.\n- Viktor reports directly to Omar.\n- Elena is employed by Beacon Insurance.\n- The headquarters of Pinnacle Software is in Lyon.\n- Mei is employed by Lattice Analytics.\n- Mei reports directly to Lucia.\n- The headquarters of Lattice Analytics is in Nagoya.\n- Felix reports directly to Elena.\n- Priya reports directly to Bruno.\n- Felix is employed by Lattice Analytics.\n- Bruno is employed by Pinnacle Software.\n- The headquarters of Summit Energy is in Lyon.\n- Omar is employed by Beacon Insurance.\n- Nadia is employed by Atlas Freight.\n- Viktor is employed by Pinnacle Software.\n- Lucia reports directly to Priya.\n- Omar reports directly to Mei.\n- Priya is employed by Pinnacle Software.\n- The headquarters of Atlas Freight is in Bergen.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Nagoya", "2": "Leeds", "3": "Ghent"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3695", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nNorthwind Systems | decision file 90518 | service credit | consolidated rule pack\n\nA2 changes the limit to $14,000 for role employee, beginning 04 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nGoverning document POL-31 was issued Wednesday 15 November 2023. Covered classes are field technician / contractor / vendor / regional manager / intern / employee; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region west, from 17 February 2024 onward.\n\nCASE 90518: Viktor Ames, role=intern, region=south. Event date 19 July 2026; request received 16 September 2026; claimed amount $1,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3696", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-22 was issued Monday 06 November 2023. Covered classes are regional manager / field technician / employee / vendor / team lead / contractor; other roles are outside scope.\n\nAtlas Freight | decision file 83874 | data export review | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region coastal, from 30 May 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role field technician, beginning 11 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 83874: Nadia Tan, role=field technician, region=central. Event date 12 September 2025; request received 04 November 2025; claimed amount $601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3697", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role team lead, beginning 08 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region north, from 26 July 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-35 was issued Wednesday 04 January 2023. Covered classes are employee / intern / field technician / vendor / contractor; other roles are outside scope.\n\nSummit Energy | decision file 32019 | travel reimbursement | consolidated rule pack\n\nCASE 32019: Leila Okafor, role=employee, region=south. Event date 11 June 2025; request received 29 August 2025; claimed amount $11,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3698", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-87 was issued Friday 08 September 2023. Covered classes are employee / contractor / vendor / field technician; other roles are outside scope.\n\nHelios Logistics | decision file 79062 | service credit | consolidated rule pack\n\nA2 changes the limit to $2,000 for role intern, beginning 21 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region west, from 14 March 2024 onward.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 79062: Elena Silva, role=employee, region=east. Event date 02 October 2025; request received 14 November 2025; claimed amount $600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3699", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role intern, beginning 12 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nBeacon Insurance | decision file 91274 | data export review | consolidated rule pack\n\nGoverning document POL-16 was issued Sunday 19 March 2023. Covered classes are contractor / employee / team lead / regional manager / vendor; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region north, from 14 October 2023 onward.\n\nCASE 91274: Ingrid Novak, role=vendor, region=east. Event date 09 August 2024; request received 31 August 2024; claimed amount $2,149. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3700", "family": "intent", "state": "New travel ticket, customer message:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "asks flight status", "3": "reports lost baggage", "4": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3701", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-49 was issued Friday 03 November 2023. Covered classes are intern / vendor / employee / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region coastal, from 09 August 2024 onward.\n\nA2 changes the limit to $9,500 for role vendor, beginning 13 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 51902 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 51902: Yuki Tan, role=team lead, region=coastal. Event date 09 June 2024; request received 24 July 2024; claimed amount $1,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3702", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Helios Logistics is in Lyon.\n- Mei is employed by Vantage Air.\n- Dmitri reports directly to Callum.\n- The headquarters of Cedar Retail Group is in Lyon.\n- Sofia is employed by Cedar Retail Group.\n- The headquarters of Atlas Freight is in Leeds.\n- Aisha reports directly to Ingrid.\n- Kenji is employed by Cedar Retail Group.\n- Tobias is employed by Vantage Air.\n- Aisha is employed by Atlas Freight.\n- Kenji reports directly to Dmitri.\n- The headquarters of Vantage Air is in Lyon.\n- Callum reports directly to Mei.\n- Ingrid is employed by Atlas Freight.\n- Dmitri is employed by Cedar Retail Group.\n- Sofia reports directly to Aisha.\n- The headquarters of Cobalt Health is in Bergen.\n- Mei reports directly to Bruno.\n- Bruno is employed by Atlas Freight.\n- Bruno reports directly to Tobias.\n- Ingrid reports directly to Kenji.\n- Callum is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Oslo", "2": "Lyon", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3703", "family": "intent", "state": "A user sent this message to the support desk:\n\"36925 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3704", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $1,100 for region west, from 10 September 2024 onward.\n\nGoverning document POL-13 was issued Friday 06 October 2023. Covered classes are employee / field technician / intern; other roles are outside scope.\n\nSummit Energy | decision file 30744 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role field technician, beginning 29 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 30744: Ingrid Okafor, role=employee, region=south. Event date 02 November 2026; request received 15 January 2027; claimed amount $1,401. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3705", "family": "policy", "state": "Governing document MAN-70 was issued Saturday 15 April 2023. Covered classes are contractor / field technician / regional manager; other roles are outside scope.\n\nSummit Energy | decision file 22122 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region east, from 04 January 2024 onward.\n\nA2 changes the limit to $14,000 for role team lead, beginning 14 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 22122: Ravi Novak, role=employee, region=east. Event date 28 December 2023; request received 11 January 2024; claimed amount $15,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3706", "family": "policy", "state": "Vantage Air | decision file 57740 | service credit | consolidated rule pack\n\nGoverning document POL-84 was issued Monday 27 February 2023. Covered classes are field technician / team lead / vendor / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role field technician, beginning 03 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region south, from 20 July 2023 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 57740: Elena Novak, role=employee, region=west. Event date 11 November 2023; request received 25 December 2023; claimed amount $1,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3707", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCedar Retail Group | decision file 22386 | data export review | consolidated rule pack\n\nGoverning document MAN-74 was issued Thursday 02 March 2023. Covered classes are field technician / intern / contractor / team lead; other roles are outside scope.\n\nA2 changes the limit to $800 for role regional manager, beginning 26 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region central, from 01 January 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 22386: Ingrid Tan, role=vendor, region=west. Event date 21 September 2024; request received 26 September 2024; claimed amount $9,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3708", "family": "intent", "state": "Incoming support request via email:\n\"Ship order 68583 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "reports an item arrived broken", "4": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3709", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Atlas Freight is in Porto.\n- Amara reports directly to Nadia.\n- Mateo reports directly to Leila.\n- Yuki is employed by Pinnacle Software.\n- Elena reports directly to Ingrid.\n- Sofia is employed by Summit Energy.\n- Nadia reports directly to Viktor.\n- Ingrid reports directly to Amara.\n- Leila is employed by Summit Energy.\n- Mateo is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Oslo.\n- The headquarters of Pinnacle Software is in Ghent.\n- Viktor is employed by Summit Energy.\n- Leila reports directly to Elena.\n- Sofia reports directly to Mateo.\n- Nadia is employed by Atlas Freight.\n- Yuki reports directly to Sofia.\n- Elena is employed by Cobalt Health.\n- Ingrid is employed by Cobalt Health.\n- Amara is employed by Atlas Freight.\n- The headquarters of Cobalt Health is in Oslo.\n- The headquarters of Summit Energy is in Cork.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Leeds", "2": "Valencia", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3710", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia is employed by Lattice Analytics.\n- Kenji reports directly to Mei.\n- Stefan reports directly to Hana.\n- Mei is employed by Ironwood Manufacturing.\n- The headquarters of Lattice Analytics is in Tallinn.\n- Tobias reports directly to Jonas.\n- Stefan is employed by Cobalt Health.\n- Lucia reports directly to Tobias.\n- Hana is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Bergen.\n- Jonas is employed by Pinnacle Software.\n- Aisha is employed by Cobalt Health.\n- Kenji is employed by Pinnacle Software.\n- The headquarters of Cobalt Health is in Tallinn.\n- Felix is employed by Pinnacle Software.\n- Felix reports directly to Stefan.\n- The headquarters of Cedar Retail Group is in Porto.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Tobias is employed by Cedar Retail Group.\n- Aisha reports directly to Kenji.\n- Hana reports directly to Lucia.\n- Mei reports directly to Felix.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Austin", "2": "Bergen", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3711", "family": "intent", "state": "A user sent this message to the support desk:\n\"Cancel my order 25471, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3712", "family": "intent", "state": "Incoming support request via email:\n\"Cancel my order 99418, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "asks for money back on a purchase", "4": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-3713", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong color sent on 33503 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3714", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region west, from 08 January 2025 onward.\n\nA2 changes the limit to $4,200 for role field technician, beginning 31 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document POL-31 was issued Tuesday 02 April 2024. Covered classes are field technician / vendor / contractor / regional manager / intern / employee; other roles are outside scope.\n\nMeridian Bank | decision file 64727 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 64727: Ravi Okafor, role=vendor, region=coastal. Event date 22 March 2025; request received 19 April 2025; claimed amount $5,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3715", "family": "intent", "state": "New support ticket, customer message:\n\"Please cancel order 6696 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3716", "family": "policy", "state": "Northwind Systems | decision file 42331 | data export review | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region central, from 16 May 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $4,200 for role employee, beginning 20 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nGoverning document POL-26 was issued Friday 07 July 2023. Covered classes are team lead / regional manager / employee / contractor / intern / vendor; other roles are outside scope.\n\nCASE 42331: Sofia Novak, role=employee, region=west. Event date 29 June 2024; request received 30 July 2024; claimed amount $700. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3717", "family": "intent", "state": "New support ticket, customer message:\n\"I moved — update delivery for 23950\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3718", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 4721 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "reports an item arrived broken", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-3719", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias is employed by Cobalt Health.\n- Priya reports directly to Sofia.\n- Jonas is employed by Northwind Systems.\n- Felix is employed by Cobalt Health.\n- Sofia is employed by Cobalt Health.\n- The headquarters of Northwind Systems is in Nagoya.\n- Bruno reports directly to Priya.\n- Priya is employed by Cedar Retail Group.\n- Ingrid is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Tallinn.\n- Tobias reports directly to Zoya.\n- Jonas reports directly to Tobias.\n- Zoya reports directly to Ingrid.\n- Zoya is employed by Cobalt Health.\n- Bruno is employed by Cobalt Health.\n- Sofia reports directly to Jonas.\n- Nadia is employed by Helios Logistics.\n- The headquarters of Vantage Air is in Nagoya.\n- Felix reports directly to Nadia.\n- Nadia reports directly to Bruno.\n- The headquarters of Cobalt Health is in Ghent.\n- The headquarters of Helios Logistics is in Cork.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Leeds", "2": "Nagoya", "3": "Ghent"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3720", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 32773 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-3721", "family": "multihop", "state": "Corporate registry excerpt:\n- Nadia reports directly to Yuki.\n- The headquarters of Helios Logistics is in Austin.\n- The headquarters of Cobalt Health is in Leeds.\n- Sofia is employed by Meridian Bank.\n- Mateo is employed by Helios Logistics.\n- The headquarters of Lattice Analytics is in Austin.\n- Mateo reports directly to Mei.\n- Mei is employed by Atlas Freight.\n- Mara is employed by Helios Logistics.\n- Mara reports directly to Tessa.\n- Nadia is employed by Cobalt Health.\n- Aisha is employed by Atlas Freight.\n- Yuki is employed by Atlas Freight.\n- Mei reports directly to Sofia.\n- The headquarters of Atlas Freight is in Turku.\n- The headquarters of Meridian Bank is in Lyon.\n- Tessa is employed by Atlas Freight.\n- Yuki reports directly to Lucia.\n- Aisha reports directly to Nadia.\n- Lucia reports directly to Mara.\n- Tessa reports directly to Mateo.\n- Lucia is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Ghent", "2": "Nagoya", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3722", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "reports lost baggage", "3": "cancels a booking", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-3723", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Helios Logistics is in Nagoya.\n- Sofia reports directly to Ingrid.\n- Yuki is employed by Northwind Systems.\n- Tessa reports directly to Ravi.\n- Yuki reports directly to Hana.\n- Ravi reports directly to Bruno.\n- The headquarters of Cedar Retail Group is in Austin.\n- Bruno is employed by Vantage Air.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Jonas is employed by Pinnacle Software.\n- Omar reports directly to Yuki.\n- The headquarters of Vantage Air is in Lyon.\n- Hana reports directly to Tessa.\n- Hana is employed by Pinnacle Software.\n- Sofia is employed by Pinnacle Software.\n- Tessa is employed by Pinnacle Software.\n- Jonas reports directly to Sofia.\n- Omar is employed by Vantage Air.\n- Bruno reports directly to Jonas.\n- Ravi is employed by Helios Logistics.\n- The headquarters of Northwind Systems is in Valencia.\n- Ingrid is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Nagoya", "2": "Lyon", "3": "Cork"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3724", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $5,000 for region west, from 20 March 2024 onward.\n\nA2 changes the limit to $4,200 for role contractor, beginning 16 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-30 was issued Friday 19 May 2023. Covered classes are vendor / employee / regional manager / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nNorthwind Systems | decision file 66331 | service credit | consolidated rule pack\n\nCASE 66331: Pablo Novak, role=regional manager, region=north. Event date 30 January 2026; request received 07 March 2026; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-3725", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias reports directly to Stefan.\n- Stefan reports directly to Leila.\n- The headquarters of Lattice Analytics is in Cork.\n- Omar reports directly to Lucia.\n- Tobias is employed by Cobalt Health.\n- Lucia reports directly to Ingrid.\n- Priya is employed by Cedar Retail Group.\n- The headquarters of Beacon Insurance is in Nagoya.\n- Leila reports directly to Omar.\n- Ingrid reports directly to Jonas.\n- Ingrid is employed by Beacon Insurance.\n- Omar is employed by Northwind Systems.\n- Yuki reports directly to Tobias.\n- The headquarters of Cobalt Health is in Valencia.\n- Stefan is employed by Northwind Systems.\n- Priya reports directly to Yuki.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Leila is employed by Cobalt Health.\n- Yuki is employed by Northwind Systems.\n- Jonas is employed by Cedar Retail Group.\n- Lucia is employed by Northwind Systems.\n- The headquarters of Northwind Systems is in Cork.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Bergen", "2": "Valencia", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3726", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $2,200 for region south, from 29 December 2023 onward.\n\nA2 changes the limit to $800 for role intern, beginning 14 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 98009 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document STD-77 was issued Monday 26 June 2023. Covered classes are employee / intern / vendor; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 98009: Mei Okafor, role=team lead, region=west. Event date 10 August 2025; request received 28 November 2025; claimed amount $6,749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-3727", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara reports directly to Jonas.\n- Priya is employed by Ironwood Manufacturing.\n- Amara is employed by Pinnacle Software.\n- Mei is employed by Beacon Insurance.\n- Jonas is employed by Cedar Retail Group.\n- Felix reports directly to Amara.\n- Felix is employed by Cedar Retail Group.\n- Mara is employed by Meridian Bank.\n- Yuki reports directly to Kenji.\n- Lucia reports directly to Mara.\n- Lucia is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Mara reports directly to Mei.\n- The headquarters of Beacon Insurance is in Turku.\n- Yuki is employed by Cedar Retail Group.\n- Priya reports directly to Lucia.\n- Jonas reports directly to Priya.\n- The headquarters of Pinnacle Software is in Leeds.\n- Kenji reports directly to Felix.\n- Kenji is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Bergen.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Turku", "2": "Leeds", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-3728", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Meridian Bank is in Valencia.\n- Amara reports directly to Mara.\n- Mara is employed by Beacon Insurance.\n- The headquarters of Lattice Analytics is in Lyon.\n- Sofia is employed by Pinnacle Software.\n- The headquarters of Beacon Insurance is in Ghent.\n- Amara is employed by Lattice Analytics.\n- Kenji is employed by Beacon Insurance.\n- The headquarters of Atlas Freight is in Lyon.\n- Lucia is employed by Meridian Bank.\n- Stefan is employed by Atlas Freight.\n- Yuki reports directly to Sofia.\n- Kenji reports directly to Amara.\n- Sofia reports directly to Kenji.\n- The headquarters of Pinnacle Software is in Ghent.\n- Stefan reports directly to Jonas.\n- Callum reports directly to Yuki.\n- Jonas reports directly to Lucia.\n- Callum is employed by Lattice Analytics.\n- Lucia reports directly to Callum.\n- Yuki is employed by Pinnacle Software.\n- Jonas is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Oslo", "2": "Ghent", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3729", "family": "intent", "state": "New support ticket, customer message:\n\"Can i exchange 66375 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-3730", "family": "multihop", "state": "Corporate registry excerpt:\n- Nadia is employed by Vantage Air.\n- Ingrid reports directly to Bruno.\n- Mei reports directly to Ingrid.\n- Mei is employed by Helios Logistics.\n- The headquarters of Vantage Air is in Valencia.\n- Tobias reports directly to Pablo.\n- Dmitri reports directly to Nadia.\n- Bruno is employed by Vantage Air.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Mara is employed by Vantage Air.\n- Tessa is employed by Cobalt Health.\n- Bruno reports directly to Tobias.\n- Mara reports directly to Dmitri.\n- Nadia reports directly to Mei.\n- The headquarters of Cobalt Health is in Leeds.\n- The headquarters of Helios Logistics is in Lyon.\n- Ingrid is employed by Vantage Air.\n- Tobias is employed by Cobalt Health.\n- Dmitri is employed by Helios Logistics.\n- The headquarters of Lattice Analytics is in Leeds.\n- Pablo is employed by Beacon Insurance.\n- Tessa reports directly to Mara.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Ghent", "2": "Lyon", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3731", "family": "policy", "state": "A2 changes the limit to $1,300 for role team lead, beginning 14 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region west, from 08 March 2024 onward.\n\nVantage Air | decision file 73539 | data export review | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document PROC-43 was issued Sunday 01 October 2023. Covered classes are regional manager / team lead / intern; other roles are outside scope.\n\nCASE 73539: Kenji Ames, role=team lead, region=central. Event date 16 August 2025; request received 15 September 2025; claimed amount $3,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3732", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-50 was issued Friday 26 January 2024. Covered classes are regional manager / employee / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 56339 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region east, from 17 December 2024 onward.\n\nA2 changes the limit to $4,200 for role employee, beginning 25 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 56339: Sofia Okafor, role=contractor, region=east. Event date 04 May 2025; request received 15 August 2025; claimed amount $4,949. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3733", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong address on order 45979, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-3734", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Ironwood Manufacturing is in Cork.\n- Kenji reports directly to Dmitri.\n- Dmitri is employed by Cobalt Health.\n- Mateo is employed by Helios Logistics.\n- Nadia is employed by Cobalt Health.\n- Nadia reports directly to Hana.\n- Stefan is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Turku.\n- Kenji is employed by Northwind Systems.\n- Hana reports directly to Tessa.\n- Mateo reports directly to Jonas.\n- Mara reports directly to Stefan.\n- Mara is employed by Helios Logistics.\n- Stefan reports directly to Nadia.\n- Jonas reports directly to Mara.\n- The headquarters of Pinnacle Software is in Porto.\n- The headquarters of Northwind Systems is in Lyon.\n- The headquarters of Helios Logistics is in Nagoya.\n- Hana is employed by Pinnacle Software.\n- Jonas is employed by Ironwood Manufacturing.\n- Tessa is employed by Helios Logistics.\n- Tessa reports directly to Kenji.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Nagoya", "2": "Turku", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-3735", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena is employed by Northwind Systems.\n- Zoya reports directly to Mateo.\n- The headquarters of Atlas Freight is in Leeds.\n- Stefan is employed by Cobalt Health.\n- Yuki is employed by Northwind Systems.\n- Kenji reports directly to Lucia.\n- Jonas is employed by Helios Logistics.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- Kenji is employed by Atlas Freight.\n- Felix reports directly to Jonas.\n- Stefan reports directly to Felix.\n- Elena reports directly to Kenji.\n- The headquarters of Northwind Systems is in Leeds.\n- Lucia reports directly to Zoya.\n- Mateo reports directly to Yuki.\n- Lucia is employed by Ironwood Manufacturing.\n- Felix is employed by Ironwood Manufacturing.\n- The headquarters of Helios Logistics is in Valencia.\n- Mateo is employed by Cobalt Health.\n- Zoya is employed by Northwind Systems.\n- The headquarters of Cobalt Health is in Oslo.\n- Yuki reports directly to Stefan.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Zoya's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Cork", "2": "Oslo", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3736", "family": "policy", "state": "Northwind Systems | decision file 48246 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $4,200 for role employee, beginning 18 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document POL-38 was issued Friday 15 December 2023. Covered classes are vendor / regional manager / intern / employee / field technician; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region east, from 06 August 2024 onward.\n\nCASE 48246: Hana Berg, role=team lead, region=east. Event date 23 October 2024; request received 22 January 2025; claimed amount $701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3737", "family": "intent", "state": "New support ticket, customer message:\n\"Ship order 37903 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "asks for money back on a purchase", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3738", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Atlas Freight is in Lyon.\n- The headquarters of Northwind Systems is in Valencia.\n- Zoya is employed by Northwind Systems.\n- Yuki is employed by Atlas Freight.\n- Hana is employed by Vantage Air.\n- Mara is employed by Northwind Systems.\n- Ingrid is employed by Northwind Systems.\n- Mara reports directly to Leila.\n- The headquarters of Cobalt Health is in Oslo.\n- Yuki reports directly to Hana.\n- Hana reports directly to Callum.\n- Callum is employed by Northwind Systems.\n- Jonas is employed by Vantage Air.\n- The headquarters of Lattice Analytics is in Valencia.\n- Lucia is employed by Vantage Air.\n- Leila is employed by Vantage Air.\n- Jonas reports directly to Zoya.\n- The headquarters of Vantage Air is in Oslo.\n- Leila reports directly to Ingrid.\n- Zoya reports directly to Mara.\n- Ingrid reports directly to Lucia.\n- Lucia reports directly to Yuki.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Oslo", "2": "Nagoya", "3": "Cork"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3739", "family": "policy", "state": "Vantage Air | decision file 55764 | data export review | consolidated rule pack\n\nA2 changes the limit to $800 for role contractor, beginning 11 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region south, from 22 September 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document PROC-52 was issued Friday 06 January 2023. Covered classes are employee / intern / team lead; other roles are outside scope.\n\nCASE 55764: Priya Tan, role=contractor, region=east. Event date 27 June 2024; request received 11 August 2024; claimed amount $801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3740", "family": "policy", "state": "Cedar Retail Group | decision file 62657 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region north, from 26 November 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 09 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-84 was issued Wednesday 01 March 2023. Covered classes are contractor / employee / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nCASE 62657: Pablo Ames, role=vendor, region=east. Event date 11 March 2025; request received 10 April 2025; claimed amount $3,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3741", "family": "policy", "state": "A manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region south, from 13 July 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 70237 | service credit | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document STD-90 was issued Wednesday 01 February 2023. Covered classes are contractor / field technician / employee; other roles are outside scope.\n\nA2 changes the limit to $800 for role vendor, beginning 23 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 70237: Aisha Okafor, role=contractor, region=south. Event date 07 March 2025; request received 28 April 2025; claimed amount $9,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3742", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role field technician, beginning 31 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 36473 | service credit | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region east, from 31 December 2023 onward.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nGoverning document POL-74 was issued Wednesday 06 September 2023. Covered classes are vendor / team lead / intern / employee / field technician; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 36473: Tobias Silva, role=field technician, region=coastal. Event date 04 July 2024; request received 03 October 2024; claimed amount $2,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3743", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role vendor, beginning 12 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region east, from 27 May 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document MAN-94 was issued Tuesday 05 September 2023. Covered classes are employee / regional manager / intern / vendor / team lead; other roles are outside scope.\n\nCobalt Health | decision file 50260 | service credit | consolidated rule pack\n\nCASE 50260: Dmitri Berg, role=vendor, region=west. Event date 20 July 2025; request received 08 September 2025; claimed amount $9,149. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3744", "family": "policy", "state": "Governing document MAN-29 was issued Thursday 04 April 2024. Covered classes are intern / contractor / team lead / vendor / regional manager / field technician; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nSummit Energy | decision file 50190 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region central, from 08 September 2024 onward.\n\nA2 changes the limit to $9,500 for role team lead, beginning 22 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 50190: Lucia Ames, role=intern, region=north. Event date 12 December 2026; request received 11 February 2027; claimed amount $2,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3745", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 27 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document MAN-32 was issued Friday 24 November 2023. Covered classes are team lead / intern / regional manager / field technician / employee; other roles are outside scope.\n\nCobalt Health | decision file 90289 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region east, from 31 August 2024 onward.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCASE 90289: Tobias Berg, role=regional manager, region=north. Event date 08 October 2024; request received 05 January 2025; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3746", "family": "intent", "state": "Incoming travel request via email:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "books airfare", "3": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3747", "family": "policy", "state": "Helios Logistics | decision file 32267 | data export review | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 13 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region north, from 07 February 2025 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nGoverning document MAN-58 was issued Sunday 21 January 2024. Covered classes are vendor / intern / team lead / contractor / field technician; other roles are outside scope.\n\nCASE 32267: Lucia Okafor, role=vendor, region=east. Event date 18 January 2027; request received 09 March 2027; claimed amount $1,599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3748", "family": "policy", "state": "Atlas Freight | decision file 28377 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region west, from 27 October 2024 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nGoverning document MAN-99 was issued Thursday 19 October 2023. Covered classes are intern / field technician / vendor; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role contractor, beginning 27 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 28377: Tessa Okafor, role=contractor, region=west. Event date 08 February 2025; request received 12 March 2025; claimed amount $3,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3749", "family": "intent", "state": "New travel ticket, customer message:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "reports lost baggage", "3": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3750", "family": "intent", "state": "Incoming support request via email:\n\"I moved — update delivery for 55952\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "wants to cancel a placed order", "4": "asks where an existing order is", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3751", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $2,800 for role employee, beginning 20 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 38591 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document MAN-45 was issued Saturday 13 May 2023. Covered classes are field technician / employee / contractor; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region east, from 03 April 2024 onward.\n\nCASE 38591: Priya Tan, role=team lead, region=west. Event date 22 July 2025; request received 11 September 2025; claimed amount $699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3752", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Summit Energy is in Valencia.\n- Mateo is employed by Cobalt Health.\n- Yuki is employed by Meridian Bank.\n- Leila is employed by Northwind Systems.\n- Viktor reports directly to Pablo.\n- Priya is employed by Summit Energy.\n- The headquarters of Northwind Systems is in Bergen.\n- Pablo reports directly to Yuki.\n- Viktor is employed by Northwind Systems.\n- Dmitri is employed by Meridian Bank.\n- Mei is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Valencia.\n- The headquarters of Meridian Bank is in Bergen.\n- Pablo is employed by Cobalt Health.\n- Mateo reports directly to Dmitri.\n- Yuki reports directly to Ingrid.\n- Ingrid is employed by Summit Energy.\n- Ingrid reports directly to Priya.\n- Dmitri reports directly to Viktor.\n- Priya reports directly to Mei.\n- The headquarters of Vantage Air is in Nagoya.\n- Mei reports directly to Leila.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Nagoya", "2": "Leeds", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3753", "family": "intent", "state": "New travel ticket, customer message:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "reports lost baggage", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-3754", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Leeds.\n- Bruno reports directly to Priya.\n- Ravi reports directly to Tobias.\n- Tobias is employed by Lattice Analytics.\n- Viktor reports directly to Zoya.\n- The headquarters of Cobalt Health is in Porto.\n- Zoya is employed by Pinnacle Software.\n- Bruno is employed by Summit Energy.\n- Ravi is employed by Pinnacle Software.\n- Viktor is employed by Cobalt Health.\n- The headquarters of Northwind Systems is in Ghent.\n- Nadia is employed by Northwind Systems.\n- Priya is employed by Pinnacle Software.\n- Stefan is employed by Cobalt Health.\n- Nadia reports directly to Hana.\n- Hana reports directly to Ravi.\n- Hana is employed by Northwind Systems.\n- Stefan reports directly to Bruno.\n- The headquarters of Pinnacle Software is in Nagoya.\n- Zoya reports directly to Nadia.\n- Priya reports directly to Viktor.\n- The headquarters of Summit Energy is in Tallinn.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Turku", "2": "Bergen", "3": "Ghent"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3755", "family": "policy", "state": "A2 changes the limit to $2,800 for role contractor, beginning 26 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 55294 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region coastal, from 29 October 2023 onward.\n\nGoverning document PROC-43 was issued Sunday 26 March 2023. Covered classes are regional manager / employee / contractor / vendor / intern / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nCASE 55294: Leila Novak, role=intern, region=south. Event date 07 May 2024; request received 22 June 2024; claimed amount $5,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3756", "family": "intent", "state": "A user sent this message to the support desk:\n\"Order 13913 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3757", "family": "intent", "state": "Incoming travel request via email:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "books airfare", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3758", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 92464 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document STD-38 was issued Saturday 16 December 2023. Covered classes are employee / intern / field technician; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role vendor, beginning 28 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region east, from 17 December 2024 onward.\n\nCASE 92464: Ravi Tan, role=team lead, region=west. Event date 11 July 2026; request received 16 August 2026; claimed amount $2,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3759", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $1,600 for region central, from 13 April 2024 onward.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role field technician, beginning 08 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-63 was issued Thursday 13 July 2023. Covered classes are intern / field technician / vendor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nAtlas Freight | decision file 77571 | vendor onboarding | consolidated rule pack\n\nCASE 77571: Dmitri Berg, role=employee, region=north. Event date 15 February 2024; request received 14 April 2024; claimed amount $1,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3760", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Atlas Freight is in Oslo.\n- Viktor is employed by Atlas Freight.\n- The headquarters of Vantage Air is in Bergen.\n- Callum is employed by Northwind Systems.\n- Zoya reports directly to Ravi.\n- Sofia reports directly to Amara.\n- Pablo reports directly to Sofia.\n- Sofia is employed by Northwind Systems.\n- Zoya is employed by Vantage Air.\n- Pablo is employed by Northwind Systems.\n- Ravi is employed by Lattice Analytics.\n- Ingrid reports directly to Pablo.\n- Mei reports directly to Viktor.\n- Amara reports directly to Zoya.\n- Mei is employed by Vantage Air.\n- Amara is employed by Northwind Systems.\n- The headquarters of Beacon Insurance is in Turku.\n- Ravi reports directly to Mei.\n- The headquarters of Lattice Analytics is in Porto.\n- Callum reports directly to Ingrid.\n- Ingrid is employed by Beacon Insurance.\n- The headquarters of Northwind Systems is in Valencia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Ghent", "2": "Valencia", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3761", "family": "intent", "state": "A user sent this message to the support desk:\n\"I moved — update delivery for 92611\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "wants to cancel a placed order", "4": "wants the delivery address updated", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-3762", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar reports directly to Hana.\n- Zoya is employed by Ironwood Manufacturing.\n- Tessa reports directly to Omar.\n- Sofia reports directly to Aisha.\n- Sofia is employed by Cedar Retail Group.\n- Ravi reports directly to Jonas.\n- Zoya reports directly to Mara.\n- Aisha reports directly to Zoya.\n- The headquarters of Cobalt Health is in Tallinn.\n- Hana is employed by Cedar Retail Group.\n- The headquarters of Meridian Bank is in Tallinn.\n- Omar is employed by Cedar Retail Group.\n- Ravi is employed by Pinnacle Software.\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- Aisha is employed by Ironwood Manufacturing.\n- The headquarters of Pinnacle Software is in Ghent.\n- Jonas reports directly to Tessa.\n- The headquarters of Cedar Retail Group is in Porto.\n- Mara is employed by Cobalt Health.\n- Tessa is employed by Ironwood Manufacturing.\n- Mara reports directly to Ravi.\n- Jonas is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Tallinn", "2": "Valencia", "3": "Ghent"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-3763", "family": "multihop", "state": "Corporate registry excerpt:\n- Pablo is employed by Lattice Analytics.\n- Tessa is employed by Ironwood Manufacturing.\n- The headquarters of Pinnacle Software is in Lyon.\n- Lucia reports directly to Bruno.\n- Amara reports directly to Pablo.\n- Omar reports directly to Tessa.\n- Mei is employed by Pinnacle Software.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Omar is employed by Lattice Analytics.\n- The headquarters of Cedar Retail Group is in Austin.\n- Leila reports directly to Amara.\n- Amara is employed by Lattice Analytics.\n- Mei reports directly to Elena.\n- Tessa reports directly to Lucia.\n- The headquarters of Lattice Analytics is in Cork.\n- The headquarters of Meridian Bank is in Tallinn.\n- Lucia is employed by Pinnacle Software.\n- Elena reports directly to Omar.\n- Pablo reports directly to Mei.\n- Elena is employed by Pinnacle Software.\n- Leila is employed by Cedar Retail Group.\n- Bruno is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Valencia", "2": "Bergen", "3": "Leeds"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3764", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region coastal, from 06 January 2025 onward.\n\nGoverning document MAN-38 was issued Friday 29 December 2023. Covered classes are contractor / employee / intern; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nVantage Air | decision file 84976 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $9,500 for role field technician, beginning 29 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 84976: Lucia Novak, role=field technician, region=south. Event date 22 November 2025; request received 04 January 2026; claimed amount $900. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3765", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $14,000 for role contractor, beginning 06 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nMeridian Bank | decision file 51413 | service credit | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region east, from 18 January 2024 onward.\n\nGoverning document STD-60 was issued Sunday 16 July 2023. Covered classes are vendor / employee / team lead / intern / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 51413: Aisha Ames, role=employee, region=north. Event date 12 January 2024; request received 10 April 2024; claimed amount $14,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3766", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document MAN-30 was issued Wednesday 03 April 2024. Covered classes are field technician / team lead / vendor / contractor / employee; other roles are outside scope.\n\nCobalt Health | decision file 86247 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region coastal, from 10 July 2024 onward.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 28 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 86247: Priya Berg, role=contractor, region=coastal. Event date 17 February 2025; request received 20 March 2025; claimed amount $2,549. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3767", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia is employed by Summit Energy.\n- The headquarters of Helios Logistics is in Cork.\n- The headquarters of Ironwood Manufacturing is in Cork.\n- Amara reports directly to Lucia.\n- Aisha is employed by Helios Logistics.\n- Mara reports directly to Aisha.\n- Dmitri is employed by Helios Logistics.\n- Dmitri reports directly to Sofia.\n- Mei is employed by Summit Energy.\n- Lucia is employed by Ironwood Manufacturing.\n- Lucia reports directly to Stefan.\n- The headquarters of Vantage Air is in Valencia.\n- Nadia is employed by Ironwood Manufacturing.\n- Nadia reports directly to Amara.\n- Mara is employed by Helios Logistics.\n- Stefan is employed by Atlas Freight.\n- Mei reports directly to Dmitri.\n- Sofia reports directly to Nadia.\n- The headquarters of Summit Energy is in Porto.\n- Amara is employed by Helios Logistics.\n- Stefan reports directly to Mara.\n- The headquarters of Atlas Freight is in Ghent.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Oslo", "2": "Ghent", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3768", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $1,100 for region north, from 30 December 2023 onward.\n\nGoverning document PROC-95 was issued Thursday 30 March 2023. Covered classes are vendor / intern / team lead / field technician / regional manager / employee; other roles are outside scope.\n\nNorthwind Systems | decision file 98608 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $14,000 for role employee, beginning 30 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nCASE 98608: Mara Silva, role=field technician, region=central. Event date 11 February 2024; request received 14 February 2024; claimed amount $1,100. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3769", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document STD-51 was issued Friday 19 April 2024. Covered classes are intern / regional manager / field technician / employee / team lead / vendor; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region north, from 23 April 2025 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $2,800 for role vendor, beginning 28 December 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 93714 | vendor onboarding | consolidated rule pack\n\nCASE 93714: Kenji Ames, role=contractor, region=east. Event date 31 October 2026; request received 22 November 2026; claimed amount $2,551. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3770", "family": "policy", "state": "Meridian Bank | decision file 47110 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document MAN-69 was issued Friday 11 August 2023. Covered classes are contractor / field technician / team lead; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region south, from 14 January 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role vendor, beginning 17 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 47110: Lucia Tan, role=regional manager, region=coastal. Event date 09 July 2024; request received 28 October 2024; claimed amount $2,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3771", "family": "intent", "state": "New support ticket, customer message:\n\"97737 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "wants the delivery address updated", "4": "asks where an existing order is", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3772", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "cancels a booking", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3773", "family": "policy", "state": "Cobalt Health | decision file 61410 | data export review | consolidated rule pack\n\nGoverning document STD-79 was issued Wednesday 13 March 2024. Covered classes are team lead / employee / regional manager / field technician / contractor; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role employee, beginning 29 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region north, from 10 July 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 61410: Aisha Berg, role=intern, region=central. Event date 15 April 2026; request received 22 May 2026; claimed amount $1,451. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3774", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role field technician, beginning 20 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 25039 | data export review | consolidated rule pack\n\nGoverning document MAN-21 was issued Thursday 18 April 2024. Covered classes are field technician / team lead / contractor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region coastal, from 16 April 2025 onward.\n\nCASE 25039: Callum Okafor, role=intern, region=south. Event date 07 November 2026; request received 29 December 2026; claimed amount $2,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3775", "family": "policy", "state": "A manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region north, from 13 February 2024 onward.\n\nHelios Logistics | decision file 32982 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 30 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-37 was issued Thursday 10 August 2023. Covered classes are intern / field technician / contractor; other roles are outside scope.\n\nCASE 32982: Yuki Tan, role=regional manager, region=coastal. Event date 26 June 2025; request received 10 August 2025; claimed amount $2,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-3776", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia is employed by Summit Energy.\n- Mei reports directly to Stefan.\n- Lucia reports directly to Ravi.\n- Tessa is employed by Cedar Retail Group.\n- Bruno is employed by Lattice Analytics.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Mara is employed by Vantage Air.\n- Bruno reports directly to Kenji.\n- The headquarters of Summit Energy is in Porto.\n- Kenji reports directly to Lucia.\n- Mei is employed by Vantage Air.\n- Ravi is employed by Summit Energy.\n- Kenji is employed by Cobalt Health.\n- Mara reports directly to Tessa.\n- Zoya is employed by Lattice Analytics.\n- The headquarters of Vantage Air is in Ghent.\n- The headquarters of Lattice Analytics is in Austin.\n- Stefan reports directly to Zoya.\n- Stefan is employed by Summit Energy.\n- The headquarters of Cobalt Health is in Porto.\n- Tessa reports directly to Mei.\n- Zoya reports directly to Bruno.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Porto", "2": "Leeds", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3777", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role team lead, beginning 12 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 24136 | data export review | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region south, from 27 January 2024 onward.\n\nGoverning document POL-20 was issued Monday 26 June 2023. Covered classes are intern / regional manager / employee; other roles are outside scope.\n\nCASE 24136: Bruno Novak, role=intern, region=central. Event date 10 August 2026; request received 25 September 2026; claimed amount $6,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3778", "family": "intent", "state": "New travel ticket, customer message:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "reports lost baggage", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3779", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region coastal, from 19 August 2024 onward.\n\nGoverning document POL-27 was issued Friday 23 February 2024. Covered classes are regional manager / employee / field technician; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role team lead, beginning 11 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 77427 | vendor onboarding | consolidated rule pack\n\nCASE 77427: Ingrid Okafor, role=intern, region=north. Event date 04 March 2026; request received 17 April 2026; claimed amount $5,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3780", "family": "policy", "state": "Helios Logistics | decision file 23887 | service credit | consolidated rule pack\n\nA2 changes the limit to $1,300 for role intern, beginning 16 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region south, from 18 August 2023 onward.\n\nGoverning document PROC-19 was issued Thursday 23 March 2023. Covered classes are field technician / team lead / contractor / vendor / regional manager; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 23887: Mara Tan, role=team lead, region=east. Event date 26 November 2025; request received 09 February 2026; claimed amount $4,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3781", "family": "intent", "state": "Incoming travel request via email:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "asks flight status", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3782", "family": "policy", "state": "A2 changes the limit to $2,800 for role team lead, beginning 15 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region east, from 18 November 2023 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 28931 | service credit | consolidated rule pack\n\nGoverning document MAN-75 was issued Sunday 07 May 2023. Covered classes are contractor / intern / regional manager / vendor / employee / team lead; other roles are outside scope.\n\nCASE 28931: Dmitri Berg, role=field technician, region=north. Event date 22 June 2026; request received 25 July 2026; claimed amount $8,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3783", "family": "intent", "state": "A user sent this message to the support desk:\n\"83745 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3784", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "changes seat assignment", "3": "reports lost baggage", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3785", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $800 for role team lead, beginning 29 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region central, from 02 March 2025 onward.\n\nGoverning document POL-75 was issued Thursday 25 April 2024. Covered classes are regional manager / intern / field technician / team lead / contractor / employee; other roles are outside scope.\n\nCedar Retail Group | decision file 61117 | travel reimbursement | consolidated rule pack\n\nCASE 61117: Tobias Okafor, role=contractor, region=central. Event date 17 August 2025; request received 15 September 2025; claimed amount $1,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3786", "family": "policy", "state": "Helios Logistics | decision file 55001 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role field technician, beginning 11 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-21 was issued Thursday 16 February 2023. Covered classes are team lead / intern / contractor / regional manager / employee / vendor; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region east, from 22 December 2023 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 55001: Mei Berg, role=employee, region=coastal. Event date 27 February 2026; request received 05 May 2026; claimed amount $1,599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3787", "family": "intent", "state": "New support ticket, customer message:\n\"Swap order 56427 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "asks for money back on a purchase", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3788", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role vendor, beginning 15 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region central, from 27 May 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-28 was issued Wednesday 23 August 2023. Covered classes are field technician / contractor / regional manager / employee; other roles are outside scope.\n\nSummit Energy | decision file 56122 | vendor onboarding | consolidated rule pack\n\nCASE 56122: Callum Ames, role=intern, region=south. Event date 07 July 2026; request received 20 August 2026; claimed amount $5,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3789", "family": "multihop", "state": "Corporate registry excerpt:\n- Hana reports directly to Lucia.\n- The headquarters of Summit Energy is in Tallinn.\n- Omar reports directly to Kenji.\n- Mateo is employed by Summit Energy.\n- Kenji is employed by Summit Energy.\n- The headquarters of Atlas Freight is in Oslo.\n- Ingrid is employed by Pinnacle Software.\n- Yuki is employed by Meridian Bank.\n- Ravi is employed by Vantage Air.\n- The headquarters of Meridian Bank is in Cork.\n- Zoya is employed by Pinnacle Software.\n- Zoya reports directly to Mateo.\n- Ingrid reports directly to Ravi.\n- The headquarters of Vantage Air is in Lyon.\n- Lucia is employed by Atlas Freight.\n- The headquarters of Pinnacle Software is in Oslo.\n- Omar is employed by Atlas Freight.\n- Hana is employed by Pinnacle Software.\n- Ravi reports directly to Hana.\n- Lucia reports directly to Omar.\n- Kenji reports directly to Yuki.\n- Yuki reports directly to Zoya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Cork", "2": "Oslo", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3790", "family": "intent", "state": "A user sent this message to the support desk:\n\"Status on my shipment 20862 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-3791", "family": "multihop", "state": "Corporate registry excerpt:\n- Yuki reports directly to Dmitri.\n- Felix is employed by Ironwood Manufacturing.\n- Omar reports directly to Stefan.\n- Felix reports directly to Bruno.\n- The headquarters of Cobalt Health is in Porto.\n- Bruno is employed by Cobalt Health.\n- Dmitri is employed by Atlas Freight.\n- The headquarters of Beacon Insurance is in Nagoya.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Lucia reports directly to Elena.\n- Stefan is employed by Ironwood Manufacturing.\n- Stefan reports directly to Viktor.\n- The headquarters of Atlas Freight is in Oslo.\n- Omar is employed by Ironwood Manufacturing.\n- Yuki is employed by Beacon Insurance.\n- Elena reports directly to Omar.\n- Lucia is employed by Cobalt Health.\n- Viktor is employed by Cobalt Health.\n- Elena is employed by Cobalt Health.\n- The headquarters of Helios Logistics is in Nagoya.\n- Dmitri reports directly to Lucia.\n- Bruno reports directly to Yuki.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Cork", "2": "Leeds", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3792", "family": "policy", "state": "Meridian Bank | decision file 32256 | service credit | consolidated rule pack\n\nGoverning document STD-72 was issued Sunday 04 June 2023. Covered classes are field technician / regional manager / employee / contractor / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region central, from 09 March 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 06 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 32256: Viktor Ames, role=vendor, region=north. Event date 08 September 2025; request received 30 October 2025; claimed amount $7,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3793", "family": "policy", "state": "Governing document STD-90 was issued Sunday 17 March 2024. Covered classes are vendor / team lead / field technician / regional manager / employee / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region coastal, from 30 June 2024 onward.\n\nMeridian Bank | decision file 58900 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role contractor, beginning 15 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 58900: Tessa Novak, role=intern, region=north. Event date 29 September 2026; request received 19 October 2026; claimed amount $6,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3794", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei reports directly to Elena.\n- Amara is employed by Lattice Analytics.\n- Tobias reports directly to Nadia.\n- The headquarters of Lattice Analytics is in Bergen.\n- Mei is employed by Cobalt Health.\n- The headquarters of Vantage Air is in Turku.\n- Nadia reports directly to Jonas.\n- Jonas is employed by Helios Logistics.\n- Amara reports directly to Leila.\n- Nadia is employed by Beacon Insurance.\n- Elena is employed by Beacon Insurance.\n- Bruno is employed by Vantage Air.\n- The headquarters of Helios Logistics is in Valencia.\n- Bruno reports directly to Mei.\n- Yuki reports directly to Amara.\n- Tobias is employed by Vantage Air.\n- The headquarters of Beacon Insurance is in Oslo.\n- Jonas reports directly to Yuki.\n- Leila reports directly to Bruno.\n- Yuki is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Austin.\n- Leila is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Lyon", "2": "Porto", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3795", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCobalt Health | decision file 91092 | travel reimbursement | consolidated rule pack\n\nGoverning document POL-30 was issued Monday 27 February 2023. Covered classes are field technician / vendor / regional manager / employee / intern / contractor; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region coastal, from 01 December 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role team lead, beginning 02 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 91092: Bruno Novak, role=field technician, region=coastal. Event date 18 March 2025; request received 16 April 2025; claimed amount $1,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3796", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region coastal, from 19 August 2023 onward.\n\nCedar Retail Group | decision file 20402 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-22 was issued Sunday 07 May 2023. Covered classes are employee / intern / team lead; other roles are outside scope.\n\nA2 changes the limit to $800 for role contractor, beginning 17 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nCASE 20402: Sofia Berg, role=contractor, region=south. Event date 23 January 2025; request received 24 March 2025; claimed amount $799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3797", "family": "intent", "state": "A user sent this message to the support desk:\n\"Order 34240 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3798", "family": "intent", "state": "Incoming travel request via email:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "books airfare", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-3799", "family": "multihop", "state": "Corporate registry excerpt:\n- Jonas reports directly to Tobias.\n- Sofia reports directly to Mara.\n- Sofia is employed by Meridian Bank.\n- The headquarters of Summit Energy is in Porto.\n- Jonas is employed by Meridian Bank.\n- Amara reports directly to Dmitri.\n- Felix reports directly to Jonas.\n- The headquarters of Meridian Bank is in Bergen.\n- The headquarters of Pinnacle Software is in Cork.\n- Mara is employed by Pinnacle Software.\n- Tobias is employed by Summit Energy.\n- Mara reports directly to Lucia.\n- Elena reports directly to Sofia.\n- Dmitri reports directly to Felix.\n- Amara is employed by Summit Energy.\n- Felix is employed by Meridian Bank.\n- Elena is employed by Meridian Bank.\n- Dmitri is employed by Cobalt Health.\n- Tobias reports directly to Elena.\n- Lucia is employed by Pinnacle Software.\n- The headquarters of Beacon Insurance is in Ghent.\n- The headquarters of Cobalt Health is in Leeds.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Tallinn", "2": "Bergen", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3800", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 21 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region east, from 27 October 2023 onward.\n\nMeridian Bank | decision file 77292 | travel reimbursement | consolidated rule pack\n\nGoverning document POL-12 was issued Monday 08 May 2023. Covered classes are contractor / intern / regional manager; other roles are outside scope.\n\nCASE 77292: Lucia Silva, role=regional manager, region=west. Event date 27 January 2025; request received 25 February 2025; claimed amount $1,899. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-3801", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Nagoya.\n- Ingrid is employed by Ironwood Manufacturing.\n- The headquarters of Meridian Bank is in Austin.\n- Lucia reports directly to Ravi.\n- Priya is employed by Lattice Analytics.\n- The headquarters of Cobalt Health is in Bergen.\n- Mara reports directly to Ingrid.\n- Ravi is employed by Ironwood Manufacturing.\n- Ravi reports directly to Mara.\n- Mara is employed by Cobalt Health.\n- Sofia reports directly to Amara.\n- Ingrid reports directly to Priya.\n- Priya reports directly to Sofia.\n- Amara is employed by Meridian Bank.\n- Lucia is employed by Summit Energy.\n- The headquarters of Summit Energy is in Tallinn.\n- Zoya reports directly to Lucia.\n- Bruno is employed by Meridian Bank.\n- Sofia is employed by Lattice Analytics.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- Zoya is employed by Lattice Analytics.\n- Bruno reports directly to Zoya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Porto", "2": "Austin", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-3802", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei reports directly to Jonas.\n- Nadia reports directly to Priya.\n- Yuki is employed by Ironwood Manufacturing.\n- Zoya is employed by Northwind Systems.\n- Omar is employed by Northwind Systems.\n- Jonas is employed by Pinnacle Software.\n- The headquarters of Meridian Bank is in Porto.\n- Priya is employed by Pinnacle Software.\n- Nadia is employed by Meridian Bank.\n- Callum is employed by Pinnacle Software.\n- The headquarters of Vantage Air is in Leeds.\n- The headquarters of Pinnacle Software is in Lyon.\n- Omar reports directly to Callum.\n- Hana is employed by Ironwood Manufacturing.\n- The headquarters of Northwind Systems is in Oslo.\n- Callum reports directly to Zoya.\n- Zoya reports directly to Nadia.\n- Mei is employed by Meridian Bank.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- Priya reports directly to Mei.\n- Jonas reports directly to Hana.\n- Hana reports directly to Yuki.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Nagoya", "2": "Porto", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3803", "family": "policy", "state": "A manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nGoverning document MAN-81 was issued Thursday 17 August 2023. Covered classes are field technician / employee / vendor / team lead / regional manager; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role employee, beginning 24 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nPinnacle Software | decision file 28580 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region east, from 16 July 2024 onward.\n\nCASE 28580: Stefan Okafor, role=contractor, region=north. Event date 12 December 2025; request received 02 January 2026; claimed amount $9,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3804", "family": "policy", "state": "A2 changes the limit to $1,300 for role employee, beginning 24 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 66741 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region west, from 07 April 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document STD-27 was issued Friday 29 September 2023. Covered classes are employee / regional manager / vendor / field technician; other roles are outside scope.\n\nCASE 66741: Lucia Berg, role=vendor, region=south. Event date 11 May 2026; request received 25 May 2026; claimed amount $6,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3805", "family": "policy", "state": "Meridian Bank | decision file 20728 | service credit | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region central, from 31 December 2024 onward.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 05 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document MAN-87 was issued Thursday 07 March 2024. Covered classes are field technician / contractor / intern / team lead; other roles are outside scope.\n\nCASE 20728: Priya Berg, role=team lead, region=south. Event date 21 November 2024; request received 26 November 2024; claimed amount $1,599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3806", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 96193 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "asks for money back on a purchase", "3": "wants a different size/color/variant", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3807", "family": "intent", "state": "New support ticket, customer message:\n\"Refund order 56281, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "reports an item arrived broken", "4": "asks where an existing order is", "5": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3808", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region central, from 21 August 2023 onward.\n\nGoverning document PROC-85 was issued Tuesday 09 May 2023. Covered classes are employee / field technician / intern / team lead / vendor / contractor; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role field technician, beginning 02 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 32936 | data export review | consolidated rule pack\n\nCASE 32936: Hana Tan, role=regional manager, region=central. Event date 17 February 2025; request received 19 May 2025; claimed amount $3,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3809", "family": "policy", "state": "Governing document PROC-53 was issued Sunday 07 April 2024. Covered classes are vendor / team lead / contractor / employee / intern / field technician; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role contractor, beginning 04 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 99257 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region coastal, from 29 April 2025 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 99257: Tessa Silva, role=vendor, region=coastal. Event date 12 March 2026; request received 10 May 2026; claimed amount $14,749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3810", "family": "intent", "state": "A user sent this message to the travel desk:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "books airfare", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-3811", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum is employed by Pinnacle Software.\n- Felix reports directly to Hana.\n- Viktor is employed by Cobalt Health.\n- Kenji reports directly to Mateo.\n- Callum reports directly to Aisha.\n- Kenji is employed by Northwind Systems.\n- Mateo reports directly to Viktor.\n- The headquarters of Atlas Freight is in Austin.\n- The headquarters of Northwind Systems is in Turku.\n- The headquarters of Cobalt Health is in Nagoya.\n- Hana is employed by Pinnacle Software.\n- Hana reports directly to Callum.\n- Priya reports directly to Felix.\n- Priya is employed by Atlas Freight.\n- The headquarters of Summit Energy is in Cork.\n- Nadia reports directly to Kenji.\n- Nadia is employed by Pinnacle Software.\n- Aisha is employed by Northwind Systems.\n- Felix is employed by Cobalt Health.\n- Viktor reports directly to Priya.\n- Mateo is employed by Summit Energy.\n- The headquarters of Pinnacle Software is in Tallinn.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Porto", "2": "Turku", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3812", "family": "intent", "state": "Incoming support request via email:\n\"Order 79519 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "asks for money back on a purchase", "3": "wants a different size/color/variant", "4": "wants the delivery address updated", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3813", "family": "intent", "state": "Incoming travel request via email:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "changes seat assignment", "3": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3814", "family": "intent", "state": "New support ticket, customer message:\n\"Refund order 79691, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants the delivery address updated", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3815", "family": "policy", "state": "A manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 82809 | service credit | consolidated rule pack\n\nA2 changes the limit to $1,300 for role regional manager, beginning 19 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region east, from 13 November 2024 onward.\n\nGoverning document POL-18 was issued Monday 29 January 2024. Covered classes are vendor / regional manager / team lead / field technician / employee; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 82809: Elena Okafor, role=field technician, region=south. Event date 23 December 2026; request received 20 February 2027; claimed amount $4,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3816", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "cancels a booking", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3817", "family": "policy", "state": "Pinnacle Software | decision file 25454 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $6,500 for role team lead, beginning 08 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region west, from 02 January 2024 onward.\n\nGoverning document PROC-15 was issued Monday 03 July 2023. Covered classes are contractor / field technician / vendor; other roles are outside scope.\n\nCASE 25454: Felix Tan, role=intern, region=coastal. Event date 08 July 2025; request received 20 September 2025; claimed amount $4,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3818", "family": "policy", "state": "Governing document MAN-76 was issued Monday 29 January 2024. Covered classes are intern / vendor / field technician / regional manager / team lead / employee; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region central, from 11 February 2025 onward.\n\nA2 changes the limit to $9,500 for role vendor, beginning 16 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 17020 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 17020: Dmitri Silva, role=team lead, region=south. Event date 07 November 2026; request received 29 December 2026; claimed amount $1,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3819", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "changes seat assignment", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-3820", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei reports directly to Tessa.\n- Felix is employed by Helios Logistics.\n- The headquarters of Lattice Analytics is in Oslo.\n- The headquarters of Pinnacle Software is in Leeds.\n- The headquarters of Helios Logistics is in Turku.\n- Tessa is employed by Pinnacle Software.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Mei is employed by Lattice Analytics.\n- Tobias is employed by Lattice Analytics.\n- Felix reports directly to Priya.\n- Priya is employed by Meridian Bank.\n- Lucia is employed by Meridian Bank.\n- Mara is employed by Pinnacle Software.\n- Lucia reports directly to Mateo.\n- Yuki is employed by Lattice Analytics.\n- The headquarters of Meridian Bank is in Oslo.\n- Mateo is employed by Pinnacle Software.\n- Tessa reports directly to Felix.\n- Yuki reports directly to Mei.\n- Mara reports directly to Tobias.\n- Tobias reports directly to Yuki.\n- Priya reports directly to Lucia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Lyon", "2": "Valencia", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3821", "family": "intent", "state": "Incoming travel request via email:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "cancels a booking", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3822", "family": "policy", "state": "A2 changes the limit to $1,300 for role intern, beginning 09 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-24 was issued Tuesday 02 January 2024. Covered classes are team lead / vendor / field technician / contractor / intern; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCedar Retail Group | decision file 30637 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region central, from 02 October 2024 onward.\n\nCASE 30637: Dmitri Novak, role=contractor, region=east. Event date 08 May 2025; request received 05 August 2025; claimed amount $1,901. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3823", "family": "policy", "state": "A2 changes the limit to $14,000 for role employee, beginning 02 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-91 was issued Wednesday 08 February 2023. Covered classes are employee / team lead / field technician / regional manager / contractor; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region coastal, from 01 July 2023 onward.\n\nCedar Retail Group | decision file 50552 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 50552: Ingrid Silva, role=employee, region=west. Event date 02 September 2025; request received 29 September 2025; claimed amount $3,349. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3824", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $2,800 for role team lead, beginning 05 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 66158 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-91 was issued Monday 30 January 2023. Covered classes are employee / field technician / contractor / regional manager / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region north, from 14 February 2024 onward.\n\nCASE 66158: Elena Okafor, role=contractor, region=south. Event date 20 May 2024; request received 26 July 2024; claimed amount $1,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3825", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "reports lost baggage", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3826", "family": "intent", "state": "A user sent this message to the support desk:\n\"Where is order 38878\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "asks for money back on a purchase", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3827", "family": "policy", "state": "A manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nGoverning document MAN-78 was issued Wednesday 12 July 2023. Covered classes are vendor / contractor / team lead / employee / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region north, from 26 June 2024 onward.\n\nA2 changes the limit to $9,500 for role intern, beginning 23 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nMeridian Bank | decision file 33477 | data export review | consolidated rule pack\n\nCASE 33477: Lucia Tan, role=contractor, region=south. Event date 17 January 2025; request received 18 March 2025; claimed amount $700. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3828", "family": "intent", "state": "Incoming support request via email:\n\"The product broke — refund 96165 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "asks where an existing order is", "5": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3829", "family": "policy", "state": "Governing document PROC-53 was issued Tuesday 24 October 2023. Covered classes are intern / team lead / employee / regional manager / contractor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 54083 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role intern, beginning 03 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region north, from 20 February 2024 onward.\n\nCASE 54083: Mara Okafor, role=intern, region=east. Event date 04 March 2025; request received 10 April 2025; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3830", "family": "policy", "state": "Northwind Systems | decision file 38968 | data export review | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $4,200 for role vendor, beginning 23 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region north, from 05 August 2024 onward.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document MAN-99 was issued Sunday 07 January 2024. Covered classes are team lead / contractor / intern / employee; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 38968: Dmitri Tan, role=regional manager, region=west. Event date 15 July 2025; request received 20 October 2025; claimed amount $1,951. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3831", "family": "multihop", "state": "Corporate registry excerpt:\n- Ingrid is employed by Helios Logistics.\n- The headquarters of Lattice Analytics is in Turku.\n- Pablo reports directly to Ravi.\n- Hana is employed by Lattice Analytics.\n- Dmitri is employed by Summit Energy.\n- Ingrid reports directly to Pablo.\n- Hana reports directly to Dmitri.\n- The headquarters of Summit Energy is in Nagoya.\n- Lucia is employed by Helios Logistics.\n- Lucia reports directly to Ingrid.\n- Nadia is employed by Lattice Analytics.\n- The headquarters of Helios Logistics is in Leeds.\n- Callum is employed by Atlas Freight.\n- Dmitri reports directly to Nadia.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- Ravi is employed by Summit Energy.\n- Callum reports directly to Lucia.\n- The headquarters of Atlas Freight is in Leeds.\n- Mara is employed by Lattice Analytics.\n- Ravi reports directly to Hana.\n- Mara reports directly to Callum.\n- Pablo is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Valencia", "2": "Ghent", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3832", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "changes seat assignment", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-3833", "family": "intent", "state": "A user sent this message to the support desk:\n\"89822 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "asks where an existing order is", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3834", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $2,200 for region north, from 29 September 2024 onward.\n\nNorthwind Systems | decision file 85699 | service credit | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $14,000 for role team lead, beginning 03 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-33 was issued Tuesday 20 February 2024. Covered classes are vendor / employee / contractor / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 85699: Mara Novak, role=employee, region=central. Event date 30 December 2024; request received 11 February 2025; claimed amount $2,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3835", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $1,600 for region coastal, from 13 May 2024 onward.\n\nA2 changes the limit to $800 for role contractor, beginning 25 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 36308 | travel reimbursement | consolidated rule pack\n\nGoverning document MAN-83 was issued Saturday 29 July 2023. Covered classes are field technician / team lead / employee / intern / contractor / vendor; other roles are outside scope.\n\nCASE 36308: Amara Silva, role=vendor, region=south. Event date 18 March 2024; request received 15 April 2024; claimed amount $799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3836", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "asks flight status", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3837", "family": "intent", "state": "New travel ticket, customer message:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "cancels a booking", "3": "asks flight status", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3838", "family": "policy", "state": "A2 changes the limit to $2,000 for role field technician, beginning 09 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nVantage Air | decision file 87547 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-81 was issued Friday 22 March 2024. Covered classes are team lead / contractor / intern / vendor / field technician / regional manager; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region south, from 14 December 2024 onward.\n\nCASE 87547: Dmitri Ames, role=team lead, region=north. Event date 13 October 2025; request received 03 November 2025; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3839", "family": "intent", "state": "New support ticket, customer message:\n\"Cancel my order 15642, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "asks where an existing order is", "4": "wants a different size/color/variant", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3840", "family": "policy", "state": "Governing document POL-57 was issued Thursday 24 August 2023. Covered classes are regional manager / field technician / vendor / employee / intern; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nNorthwind Systems | decision file 37603 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $6,500 for role regional manager, beginning 12 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region north, from 23 June 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 37603: Tobias Okafor, role=regional manager, region=central. Event date 18 August 2024; request received 03 September 2024; claimed amount $6,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3841", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $1,100 for region west, from 20 April 2024 onward.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role team lead, beginning 18 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document STD-36 was issued Monday 01 May 2023. Covered classes are team lead / vendor / field technician; other roles are outside scope.\n\nLattice Analytics | decision file 32723 | service credit | consolidated rule pack\n\nCASE 32723: Nadia Berg, role=regional manager, region=south. Event date 21 May 2024; request received 06 July 2024; claimed amount $9,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3842", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong color sent on 27785 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "asks where an existing order is", "4": "wants to cancel a placed order", "5": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3843", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-91 was issued Friday 06 October 2023. Covered classes are vendor / regional manager / team lead / contractor / employee / field technician; other roles are outside scope.\n\nMeridian Bank | decision file 98085 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region central, from 10 February 2024 onward.\n\nA2 changes the limit to $6,500 for role team lead, beginning 06 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nCASE 98085: Pablo Berg, role=contractor, region=west. Event date 01 March 2026; request received 27 April 2026; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3844", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document POL-17 was issued Tuesday 10 January 2023. Covered classes are contractor / field technician / vendor; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $800 for role contractor, beginning 15 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region south, from 07 August 2023 onward.\n\nMeridian Bank | decision file 44726 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 44726: Ravi Ames, role=employee, region=east. Event date 06 January 2025; request received 05 April 2025; claimed amount $801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3845", "family": "intent", "state": "A user sent this message to the support desk:\n\"Swap order 47504 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "wants the delivery address updated", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3846", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region west, from 02 July 2024 onward.\n\nA2 changes the limit to $6,500 for role intern, beginning 03 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 41059 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nGoverning document STD-62 was issued Thursday 25 January 2024. Covered classes are regional manager / vendor / employee / field technician; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 41059: Felix Novak, role=team lead, region=north. Event date 04 December 2024; request received 31 January 2025; claimed amount $6,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3847", "family": "policy", "state": "Governing document PROC-14 was issued Friday 03 February 2023. Covered classes are vendor / field technician / employee / team lead / intern; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCobalt Health | decision file 41616 | data export review | consolidated rule pack\n\nA2 changes the limit to $9,500 for role field technician, beginning 03 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region east, from 15 October 2023 onward.\n\nCASE 41616: Yuki Novak, role=contractor, region=east. Event date 07 August 2024; request received 21 September 2024; claimed amount $899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3848", "family": "intent", "state": "New support ticket, customer message:\n\"The product broke — refund 32470 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3849", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $700 for region central, from 24 August 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 04 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-37 was issued Thursday 19 January 2023. Covered classes are regional manager / field technician / employee / team lead / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 17273 | travel reimbursement | consolidated rule pack\n\nCASE 17273: Kenji Okafor, role=team lead, region=central. Event date 06 January 2026; request received 26 January 2026; claimed amount $7,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3850", "family": "policy", "state": "Governing document STD-86 was issued Thursday 19 January 2023. Covered classes are field technician / vendor / team lead / regional manager / intern / employee; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region coastal, from 15 September 2023 onward.\n\nVantage Air | decision file 59765 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 05 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 59765: Dmitri Okafor, role=field technician, region=north. Event date 31 July 2025; request received 28 October 2025; claimed amount $14,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3851", "family": "policy", "state": "Meridian Bank | decision file 20815 | travel reimbursement | consolidated rule pack\n\nGoverning document STD-32 was issued Friday 22 September 2023. Covered classes are intern / field technician / vendor / employee / team lead / regional manager; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role team lead, beginning 23 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region west, from 08 May 2024 onward.\n\nCASE 20815: Viktor Tan, role=field technician, region=north. Event date 29 June 2026; request received 27 July 2026; claimed amount $13,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3852", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "cancels a booking", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3853", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor reports directly to Dmitri.\n- The headquarters of Atlas Freight is in Oslo.\n- Elena is employed by Atlas Freight.\n- The headquarters of Northwind Systems is in Bergen.\n- The headquarters of Cedar Retail Group is in Austin.\n- Dmitri is employed by Summit Energy.\n- Stefan is employed by Cedar Retail Group.\n- The headquarters of Summit Energy is in Leeds.\n- Tessa reports directly to Elena.\n- Viktor is employed by Atlas Freight.\n- The headquarters of Meridian Bank is in Turku.\n- Tobias is employed by Meridian Bank.\n- Tessa is employed by Cedar Retail Group.\n- Pablo reports directly to Stefan.\n- Dmitri reports directly to Kenji.\n- Pablo is employed by Meridian Bank.\n- Kenji is employed by Meridian Bank.\n- Tobias reports directly to Lucia.\n- Elena reports directly to Pablo.\n- Lucia reports directly to Tessa.\n- Kenji reports directly to Tobias.\n- Lucia is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Oslo", "2": "Cork", "3": "Tallinn"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3854", "family": "intent", "state": "A user sent this message to the travel desk:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "asks flight status", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3855", "family": "policy", "state": "Atlas Freight | decision file 52498 | service credit | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-60 was issued Thursday 15 February 2024. Covered classes are team lead / contractor / employee / regional manager / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region north, from 30 May 2024 onward.\n\nA2 changes the limit to $4,200 for role vendor, beginning 29 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 52498: Ingrid Ames, role=vendor, region=coastal. Event date 21 February 2025; request received 14 March 2025; claimed amount $4,951. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3856", "family": "policy", "state": "A2 changes the limit to $6,500 for role intern, beginning 07 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nLattice Analytics | decision file 63848 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region south, from 20 February 2024 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document MAN-85 was issued Tuesday 30 May 2023. Covered classes are employee / vendor / intern; other roles are outside scope.\n\nCASE 63848: Mara Okafor, role=contractor, region=west. Event date 09 May 2025; request received 22 June 2025; claimed amount $7,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3857", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "books airfare", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3858", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role contractor, beginning 06 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nNorthwind Systems | decision file 37840 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nGoverning document MAN-81 was issued Thursday 28 December 2023. Covered classes are contractor / team lead / regional manager / employee; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region west, from 24 April 2024 onward.\n\nCASE 37840: Callum Tan, role=intern, region=east. Event date 23 August 2025; request received 05 October 2025; claimed amount $1,351. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3859", "family": "policy", "state": "Governing document POL-49 was issued Tuesday 20 February 2024. Covered classes are vendor / employee / team lead / regional manager; other roles are outside scope.\n\nMeridian Bank | decision file 94515 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role intern, beginning 20 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region east, from 27 December 2024 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 94515: Lucia Silva, role=intern, region=north. Event date 20 December 2026; request received 03 January 2027; claimed amount $5,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3860", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $11,000 for region west, from 27 January 2025 onward.\n\nAtlas Freight | decision file 24268 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role vendor, beginning 05 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nGoverning document PROC-38 was issued Friday 03 May 2024. Covered classes are intern / team lead / field technician / vendor / regional manager; other roles are outside scope.\n\nCASE 24268: Stefan Silva, role=field technician, region=central. Event date 08 February 2025; request received 24 March 2025; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3861", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCedar Retail Group | decision file 75197 | vendor onboarding | consolidated rule pack\n\nGoverning document POL-12 was issued Tuesday 31 January 2023. Covered classes are vendor / field technician / regional manager / contractor / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region coastal, from 04 July 2023 onward.\n\nA2 changes the limit to $2,000 for role vendor, beginning 24 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 75197: Jonas Ames, role=contractor, region=central. Event date 01 June 2025; request received 16 August 2025; claimed amount $2,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3862", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $700 for region central, from 06 December 2023 onward.\n\nGoverning document PROC-61 was issued Monday 07 August 2023. Covered classes are contractor / vendor / regional manager / intern; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role contractor, beginning 16 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nAtlas Freight | decision file 47744 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 47744: Yuki Tan, role=intern, region=west. Event date 02 September 2025; request received 24 October 2025; claimed amount $1,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3863", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region coastal, from 26 March 2024 onward.\n\nA2 changes the limit to $4,200 for role intern, beginning 26 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nLattice Analytics | decision file 36027 | relocation assistance | consolidated rule pack\n\nGoverning document MAN-25 was issued Tuesday 30 May 2023. Covered classes are contractor / intern / regional manager; other roles are outside scope.\n\nCASE 36027: Callum Silva, role=contractor, region=central. Event date 01 May 2025; request received 21 May 2025; claimed amount $1,599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3864", "family": "intent", "state": "Incoming support request via email:\n\"Don't need the item anymore — cancel order 61641\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-3865", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Ironwood Manufacturing is in Turku.\n- Mateo is employed by Pinnacle Software.\n- Tobias reports directly to Ravi.\n- Yuki is employed by Pinnacle Software.\n- Yuki reports directly to Mateo.\n- Aisha is employed by Helios Logistics.\n- Ravi is employed by Helios Logistics.\n- Tessa is employed by Cobalt Health.\n- The headquarters of Pinnacle Software is in Oslo.\n- Aisha reports directly to Priya.\n- Mateo reports directly to Stefan.\n- Felix reports directly to Tessa.\n- Ravi reports directly to Aisha.\n- Priya is employed by Ironwood Manufacturing.\n- Tobias is employed by Helios Logistics.\n- Felix is employed by Meridian Bank.\n- Stefan is employed by Cobalt Health.\n- The headquarters of Meridian Bank is in Nagoya.\n- The headquarters of Helios Logistics is in Ghent.\n- Tessa reports directly to Tobias.\n- Priya reports directly to Yuki.\n- The headquarters of Cobalt Health is in Nagoya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Oslo", "2": "Lyon", "3": "Nagoya"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3866", "family": "intent", "state": "New support ticket, customer message:\n\"I moved — update delivery for 55747\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3867", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role employee, beginning 28 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-88 was issued Tuesday 11 July 2023. Covered classes are regional manager / field technician / employee / contractor / team lead; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region coastal, from 07 December 2023 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 57908 | service credit | consolidated rule pack\n\nCASE 57908: Nadia Tan, role=team lead, region=central. Event date 02 May 2026; request received 02 July 2026; claimed amount $1,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3868", "family": "multihop", "state": "Corporate registry excerpt:\n- Ingrid is employed by Atlas Freight.\n- Leila reports directly to Kenji.\n- The headquarters of Beacon Insurance is in Austin.\n- Amara is employed by Atlas Freight.\n- Callum reports directly to Ingrid.\n- Mateo is employed by Northwind Systems.\n- Mateo reports directly to Leila.\n- Bruno reports directly to Callum.\n- The headquarters of Northwind Systems is in Turku.\n- Kenji is employed by Cedar Retail Group.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Lucia is employed by Beacon Insurance.\n- Lucia reports directly to Bruno.\n- Mara is employed by Beacon Insurance.\n- The headquarters of Atlas Freight is in Porto.\n- Callum is employed by Atlas Freight.\n- Mara reports directly to Amara.\n- Bruno is employed by Beacon Insurance.\n- Kenji reports directly to Lucia.\n- Amara reports directly to Mateo.\n- The headquarters of Cedar Retail Group is in Ghent.\n- Leila is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Porto", "2": "Leeds", "3": "Bergen"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3869", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nLattice Analytics | decision file 82978 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $1,300 for role contractor, beginning 03 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region north, from 29 October 2024 onward.\n\nGoverning document PROC-28 was issued Sunday 10 March 2024. Covered classes are regional manager / contractor / intern / vendor / team lead / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 82978: Lucia Silva, role=contractor, region=coastal. Event date 16 November 2024; request received 31 December 2024; claimed amount $3,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-3870", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia reports directly to Elena.\n- The headquarters of Cobalt Health is in Oslo.\n- Mei is employed by Vantage Air.\n- Leila is employed by Ironwood Manufacturing.\n- Elena is employed by Beacon Insurance.\n- Zoya reports directly to Viktor.\n- Mei reports directly to Leila.\n- Priya reports directly to Mei.\n- Ingrid reports directly to Zoya.\n- The headquarters of Summit Energy is in Turku.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- Priya is employed by Ironwood Manufacturing.\n- Viktor is employed by Summit Energy.\n- Viktor reports directly to Tessa.\n- The headquarters of Beacon Insurance is in Bergen.\n- Tessa is employed by Beacon Insurance.\n- Leila reports directly to Sofia.\n- Ingrid is employed by Ironwood Manufacturing.\n- Zoya is employed by Beacon Insurance.\n- The headquarters of Vantage Air is in Ghent.\n- Sofia is employed by Ironwood Manufacturing.\n- Tessa reports directly to Priya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Oslo", "2": "Leeds", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3871", "family": "intent", "state": "Incoming support request via email:\n\"Where is order 84159\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "wants to cancel a placed order", "4": "wants a different size/color/variant", "5": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-3872", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong address on order 45603, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3873", "family": "intent", "state": "New support ticket, customer message:\n\"Refund order 2785, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "asks for money back on a purchase", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3874", "family": "intent", "state": "New support ticket, customer message:\n\"Want my money back for 35144\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3875", "family": "policy", "state": "Governing document MAN-61 was issued Wednesday 07 June 2023. Covered classes are intern / field technician / regional manager / contractor / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nSummit Energy | decision file 15162 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $2,000 for role team lead, beginning 03 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region north, from 27 November 2023 onward.\n\nCASE 15162: Mara Silva, role=regional manager, region=south. Event date 01 July 2025; request received 13 July 2025; claimed amount $2,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3876", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nNorthwind Systems | decision file 34334 | service credit | consolidated rule pack\n\nGoverning document STD-60 was issued Tuesday 20 June 2023. Covered classes are vendor / field technician / intern / team lead / contractor / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region coastal, from 29 June 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role employee, beginning 16 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 34334: Stefan Silva, role=regional manager, region=north. Event date 29 August 2025; request received 19 December 2025; claimed amount $700. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3877", "family": "policy", "state": "Northwind Systems | decision file 25149 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $4,200 for role vendor, beginning 09 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region west, from 16 July 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-51 was issued Tuesday 01 August 2023. Covered classes are regional manager / intern / employee / field technician; other roles are outside scope.\n\nCASE 25149: Sofia Ames, role=intern, region=north. Event date 15 November 2024; request received 30 November 2024; claimed amount $3,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3878", "family": "intent", "state": "A user sent this message to the travel desk:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "reports lost baggage", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3879", "family": "policy", "state": "Cedar Retail Group | decision file 40387 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nGoverning document STD-43 was issued Wednesday 28 February 2024. Covered classes are employee / contractor / regional manager / team lead; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role field technician, beginning 10 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region central, from 16 November 2024 onward.\n\nCASE 40387: Sofia Berg, role=field technician, region=north. Event date 26 December 2024; request received 02 January 2025; claimed amount $2,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3880", "family": "policy", "state": "Ironwood Manufacturing | decision file 60449 | relocation assistance | consolidated rule pack\n\nGoverning document STD-40 was issued Sunday 15 October 2023. Covered classes are vendor / contractor / regional manager / intern / field technician; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region east, from 16 November 2024 onward.\n\nA2 changes the limit to $1,300 for role contractor, beginning 16 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCASE 60449: Pablo Novak, role=contractor, region=south. Event date 05 December 2024; request received 12 March 2025; claimed amount $2,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3881", "family": "policy", "state": "A2 changes the limit to $9,500 for role intern, beginning 01 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region south, from 12 April 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document STD-40 was issued Tuesday 02 January 2024. Covered classes are contractor / field technician / intern / vendor; other roles are outside scope.\n\nAtlas Freight | decision file 15246 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 15246: Leila Tan, role=contractor, region=central. Event date 26 March 2025; request received 08 April 2025; claimed amount $9,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3882", "family": "policy", "state": "A2 changes the limit to $1,300 for role field technician, beginning 17 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-12 was issued Friday 17 March 2023. Covered classes are team lead / vendor / field technician / employee / contractor / intern; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region east, from 04 August 2023 onward.\n\nIronwood Manufacturing | decision file 92643 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 92643: Felix Tan, role=contractor, region=west. Event date 31 July 2024; request received 03 October 2024; claimed amount $1,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3883", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region north, from 26 March 2024 onward.\n\nGoverning document POL-12 was issued Thursday 30 March 2023. Covered classes are team lead / employee / intern / contractor / field technician; other roles are outside scope.\n\nA2 changes the limit to $800 for role vendor, beginning 12 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 94787 | vendor onboarding | consolidated rule pack\n\nCASE 94787: Stefan Ames, role=team lead, region=north. Event date 30 November 2023; request received 22 December 2023; claimed amount $2,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3884", "family": "policy", "state": "A manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role vendor, beginning 09 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-83 was issued Saturday 01 July 2023. Covered classes are employee / field technician / contractor / team lead / regional manager; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nSummit Energy | decision file 17505 | service credit | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region south, from 18 April 2024 onward.\n\nCASE 17505: Felix Ames, role=vendor, region=north. Event date 05 August 2026; request received 20 September 2026; claimed amount $6,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3885", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $1,100 for region south, from 21 November 2023 onward.\n\nA2 changes the limit to $6,500 for role vendor, beginning 14 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 28175 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-22 was issued Sunday 11 June 2023. Covered classes are vendor / intern / field technician / employee / team lead / regional manager; other roles are outside scope.\n\nCASE 28175: Amara Ames, role=team lead, region=west. Event date 02 June 2025; request received 30 June 2025; claimed amount $1,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3886", "family": "policy", "state": "Governing document PROC-61 was issued Thursday 13 July 2023. Covered classes are contractor / team lead / field technician / regional manager / vendor; other roles are outside scope.\n\nMeridian Bank | decision file 70369 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 10 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region coastal, from 19 April 2024 onward.\n\nCASE 70369: Lucia Ames, role=contractor, region=central. Event date 30 November 2024; request received 14 December 2024; claimed amount $7,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3887", "family": "intent", "state": "Incoming travel request via email:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "asks flight status", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3888", "family": "policy", "state": "A manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 82425 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-82 was issued Friday 01 March 2024. Covered classes are contractor / intern / team lead; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region east, from 19 March 2025 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 20 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 82425: Lucia Novak, role=team lead, region=north. Event date 31 July 2025; request received 14 September 2025; claimed amount $9,151. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3889", "family": "policy", "state": "A manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region central, from 11 August 2023 onward.\n\nGoverning document MAN-47 was issued Sunday 07 May 2023. Covered classes are employee / team lead / field technician / contractor; other roles are outside scope.\n\nLattice Analytics | decision file 95417 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $800 for role intern, beginning 31 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 95417: Aisha Novak, role=vendor, region=south. Event date 06 July 2025; request received 19 August 2025; claimed amount $9,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3890", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $1,300 for role field technician, beginning 06 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region coastal, from 19 February 2025 onward.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 62425 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-73 was issued Saturday 04 May 2024. Covered classes are team lead / regional manager / contractor / vendor / intern / field technician; other roles are outside scope.\n\nCASE 62425: Nadia Silva, role=intern, region=coastal. Event date 06 December 2026; request received 05 March 2027; claimed amount $1,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3891", "family": "intent", "state": "New support ticket, customer message:\n\"Want my money back for 71227\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "reports an item arrived broken", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3892", "family": "policy", "state": "Helios Logistics | decision file 70137 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region south, from 04 July 2024 onward.\n\nA2 changes the limit to $1,300 for role employee, beginning 04 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-23 was issued Monday 19 February 2024. Covered classes are vendor / intern / employee / team lead / contractor; other roles are outside scope.\n\nCASE 70137: Nadia Ames, role=team lead, region=north. Event date 22 March 2025; request received 14 May 2025; claimed amount $2,051. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3893", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "cancels a booking", "3": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3894", "family": "policy", "state": "Ironwood Manufacturing | decision file 52500 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document STD-40 was issued Friday 15 March 2024. Covered classes are regional manager / intern / employee / contractor / field technician; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region east, from 23 September 2024 onward.\n\nA2 changes the limit to $9,500 for role vendor, beginning 04 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 52500: Elena Berg, role=contractor, region=south. Event date 07 February 2027; request received 31 March 2027; claimed amount $6,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3895", "family": "intent", "state": "New travel ticket, customer message:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "asks flight status", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-3896", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Meridian Bank is in Porto.\n- Mara reports directly to Ingrid.\n- Ingrid reports directly to Lucia.\n- Bruno is employed by Vantage Air.\n- Viktor is employed by Vantage Air.\n- The headquarters of Vantage Air is in Turku.\n- Omar is employed by Helios Logistics.\n- Lucia reports directly to Felix.\n- The headquarters of Helios Logistics is in Cork.\n- Ingrid is employed by Ironwood Manufacturing.\n- Kenji is employed by Meridian Bank.\n- Mara is employed by Ironwood Manufacturing.\n- Viktor reports directly to Mara.\n- Felix is employed by Helios Logistics.\n- The headquarters of Cedar Retail Group is in Leeds.\n- Felix reports directly to Bruno.\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- Tobias is employed by Ironwood Manufacturing.\n- Kenji reports directly to Omar.\n- Omar reports directly to Viktor.\n- Bruno reports directly to Tobias.\n- Lucia is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Nagoya", "2": "Turku", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-3897", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Beacon Insurance is in Oslo.\n- The headquarters of Northwind Systems is in Turku.\n- Viktor reports directly to Ingrid.\n- Omar reports directly to Zoya.\n- Elena reports directly to Priya.\n- Priya is employed by Summit Energy.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Elena is employed by Summit Energy.\n- Felix reports directly to Dmitri.\n- Priya reports directly to Viktor.\n- Dmitri is employed by Ironwood Manufacturing.\n- Zoya is employed by Ironwood Manufacturing.\n- Dmitri reports directly to Omar.\n- Ingrid is employed by Summit Energy.\n- Viktor is employed by Lattice Analytics.\n- The headquarters of Lattice Analytics is in Oslo.\n- Felix is employed by Lattice Analytics.\n- Zoya reports directly to Hana.\n- Omar is employed by Northwind Systems.\n- The headquarters of Summit Energy is in Ghent.\n- Hana reports directly to Elena.\n- Hana is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Lyon", "2": "Nagoya", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3898", "family": "policy", "state": "A manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region south, from 25 January 2024 onward.\n\nBeacon Insurance | decision file 36226 | service credit | consolidated rule pack\n\nA2 changes the limit to $9,500 for role vendor, beginning 20 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-18 was issued Saturday 01 April 2023. Covered classes are intern / contractor / regional manager; other roles are outside scope.\n\nCASE 36226: Tobias Okafor, role=regional manager, region=north. Event date 24 August 2025; request received 08 October 2025; claimed amount $9,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3899", "family": "intent", "state": "Incoming support request via email:\n\"Tracking for 66146 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "asks where an existing order is", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3900", "family": "intent", "state": "Incoming support request via email:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "wants to cancel a placed order", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3901", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region east, from 02 August 2024 onward.\n\nGoverning document MAN-38 was issued Tuesday 29 August 2023. Covered classes are employee / field technician / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role intern, beginning 28 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 49567 | relocation assistance | consolidated rule pack\n\nCASE 49567: Tessa Ames, role=intern, region=east. Event date 09 May 2024; request received 15 June 2024; claimed amount $2,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3902", "family": "intent", "state": "A user sent this message to the support desk:\n\"I moved — update delivery for 70686\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3903", "family": "intent", "state": "New support ticket, customer message:\n\"Tracking for 53533 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-3904", "family": "intent", "state": "Incoming support request via email:\n\"Wrong color sent on 23561 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3905", "family": "policy", "state": "A2 changes the limit to $4,200 for role field technician, beginning 07 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $1,100 for region east, from 09 July 2023 onward.\n\nMeridian Bank | decision file 46203 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-18 was issued Wednesday 15 February 2023. Covered classes are vendor / intern / team lead / contractor / employee; other roles are outside scope.\n\nCASE 46203: Zoya Berg, role=vendor, region=central. Event date 08 January 2026; request received 01 March 2026; claimed amount $4,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3906", "family": "policy", "state": "Beacon Insurance | decision file 35109 | service credit | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-37 was issued Sunday 26 March 2023. Covered classes are contractor / team lead / field technician / intern; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region west, from 29 January 2024 onward.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 09 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 35109: Mei Ames, role=employee, region=north. Event date 31 May 2024; request received 29 July 2024; claimed amount $4,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3907", "family": "intent", "state": "New support ticket, customer message:\n\"Can i exchange 53472 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "wants the delivery address updated", "4": "asks for money back on a purchase", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3908", "family": "policy", "state": "A2 changes the limit to $2,800 for role field technician, beginning 10 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 33247 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region central, from 29 August 2023 onward.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document STD-25 was issued Thursday 30 March 2023. Covered classes are intern / contractor / regional manager / employee; other roles are outside scope.\n\nCASE 33247: Tessa Berg, role=intern, region=east. Event date 13 November 2023; request received 04 March 2024; claimed amount $5,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3909", "family": "intent", "state": "New support ticket, customer message:\n\"Don't need the item anymore — cancel order 19311\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "asks where an existing order is", "4": "asks for money back on a purchase", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3910", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $1,100 for region west, from 04 January 2024 onward.\n\nA2 changes the limit to $2,800 for role vendor, beginning 20 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document STD-36 was issued Monday 13 March 2023. Covered classes are team lead / regional manager / field technician; other roles are outside scope.\n\nSummit Energy | decision file 19617 | service credit | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 19617: Omar Berg, role=team lead, region=south. Event date 19 February 2024; request received 12 March 2024; claimed amount $2,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3911", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Vantage Air is in Bergen.\n- Dmitri is employed by Cobalt Health.\n- Mateo is employed by Lattice Analytics.\n- The headquarters of Cobalt Health is in Oslo.\n- Elena reports directly to Leila.\n- Bruno reports directly to Zoya.\n- Elena is employed by Lattice Analytics.\n- Dmitri reports directly to Mateo.\n- Kenji is employed by Cobalt Health.\n- Zoya is employed by Vantage Air.\n- Ravi reports directly to Dmitri.\n- Leila reports directly to Amara.\n- Amara is employed by Lattice Analytics.\n- Amara reports directly to Ravi.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Kenji reports directly to Elena.\n- Ravi is employed by Vantage Air.\n- The headquarters of Lattice Analytics is in Tallinn.\n- The headquarters of Beacon Insurance is in Lyon.\n- Bruno is employed by Ironwood Manufacturing.\n- Leila is employed by Beacon Insurance.\n- Zoya reports directly to Kenji.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Tallinn", "2": "Austin", "3": "Oslo"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3912", "family": "policy", "state": "A manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $1,300 for role contractor, beginning 07 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-98 was issued Tuesday 26 September 2023. Covered classes are contractor / team lead / field technician; other roles are outside scope.\n\nBeacon Insurance | decision file 70589 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region coastal, from 07 October 2024 onward.\n\nCASE 70589: Jonas Berg, role=intern, region=north. Event date 06 May 2026; request received 21 June 2026; claimed amount $1,300. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3913", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $2,200 for region west, from 21 December 2023 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document PROC-81 was issued Friday 16 June 2023. Covered classes are regional manager / employee / field technician / team lead / contractor / vendor; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nMeridian Bank | decision file 75546 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 18 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 75546: Mei Tan, role=field technician, region=east. Event date 11 May 2026; request received 16 August 2026; claimed amount $2,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3914", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nLattice Analytics | decision file 82989 | data export review | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region east, from 29 June 2024 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document POL-44 was issued Tuesday 14 November 2023. Covered classes are regional manager / field technician / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role employee, beginning 23 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 82989: Viktor Berg, role=employee, region=coastal. Event date 29 January 2026; request received 12 February 2026; claimed amount $11,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3915", "family": "policy", "state": "Governing document MAN-33 was issued Thursday 31 August 2023. Covered classes are regional manager / intern / employee / vendor / contractor / field technician; other roles are outside scope.\n\nHelios Logistics | decision file 91795 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region west, from 22 December 2023 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role team lead, beginning 13 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 91795: Tobias Silva, role=regional manager, region=central. Event date 24 July 2024; request received 14 October 2024; claimed amount $2,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3916", "family": "intent", "state": "A user sent this message to the support desk:\n\"Swap order 60844 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order", "4": "asks where an existing order is", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3917", "family": "policy", "state": "Governing document MAN-27 was issued Monday 06 November 2023. Covered classes are contractor / intern / team lead / field technician / vendor; other roles are outside scope.\n\nIronwood Manufacturing | decision file 74493 | data export review | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region north, from 29 July 2024 onward.\n\nA2 changes the limit to $800 for role team lead, beginning 19 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 74493: Bruno Novak, role=vendor, region=central. Event date 09 March 2026; request received 15 April 2026; claimed amount $3,251. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3918", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 71127 | equipment warranty | consolidated rule pack\n\nGoverning document STD-84 was issued Friday 02 June 2023. Covered classes are regional manager / contractor / employee / team lead / field technician; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $1,300 for role contractor, beginning 03 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region central, from 19 December 2023 onward.\n\nCASE 71127: Tessa Tan, role=employee, region=west. Event date 02 April 2026; request received 03 May 2026; claimed amount $1,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3919", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role team lead, beginning 24 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region central, from 26 January 2024 onward.\n\nLattice Analytics | decision file 44078 | vendor onboarding | consolidated rule pack\n\nGoverning document POL-35 was issued Tuesday 14 February 2023. Covered classes are contractor / employee / regional manager / field technician / intern / vendor; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 44078: Amara Novak, role=intern, region=west. Event date 28 November 2023; request received 19 December 2023; claimed amount $601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3920", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region coastal, from 01 July 2024 onward.\n\nA2 changes the limit to $800 for role vendor, beginning 30 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 64826 | vendor onboarding | consolidated rule pack\n\nGoverning document MAN-22 was issued Monday 05 June 2023. Covered classes are contractor / vendor / employee / regional manager / field technician; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 64826: Amara Berg, role=contractor, region=west. Event date 22 March 2026; request received 28 April 2026; claimed amount $3,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3921", "family": "policy", "state": "Governing document MAN-16 was issued Wednesday 17 January 2024. Covered classes are field technician / contractor / team lead / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role employee, beginning 04 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region coastal, from 03 February 2025 onward.\n\nLattice Analytics | decision file 62710 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 62710: Dmitri Novak, role=vendor, region=east. Event date 14 December 2025; request received 04 February 2026; claimed amount $3,701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3922", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region central, from 09 May 2023 onward.\n\nGoverning document POL-38 was issued Wednesday 04 January 2023. Covered classes are vendor / contractor / regional manager / team lead / field technician; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role intern, beginning 17 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 13940 | data export review | consolidated rule pack\n\nCASE 13940: Elena Silva, role=team lead, region=central. Event date 31 May 2024; request received 30 August 2024; claimed amount $4,351. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3923", "family": "intent", "state": "New travel ticket, customer message:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "asks flight status", "3": "reports lost baggage", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3924", "family": "intent", "state": "A user sent this message to the support desk:\n\"Refund order 20104, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "wants to cancel a placed order", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3925", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region south, from 22 August 2024 onward.\n\nGoverning document STD-32 was issued Wednesday 06 September 2023. Covered classes are field technician / team lead / vendor / contractor / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 90995 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $800 for role contractor, beginning 16 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 90995: Zoya Silva, role=vendor, region=coastal. Event date 08 September 2024; request received 14 November 2024; claimed amount $5,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3926", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 19067 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region central, from 03 December 2023 onward.\n\nA2 changes the limit to $6,500 for role employee, beginning 23 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-35 was issued Friday 20 January 2023. Covered classes are field technician / employee / contractor / regional manager / vendor / intern; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 19067: Ingrid Ames, role=intern, region=south. Event date 20 February 2024; request received 05 April 2024; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-3927", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Vantage Air is in Nagoya.\n- Mei is employed by Atlas Freight.\n- Ingrid is employed by Helios Logistics.\n- Elena reports directly to Ingrid.\n- Omar reports directly to Dmitri.\n- Yuki reports directly to Sofia.\n- The headquarters of Lattice Analytics is in Ghent.\n- Dmitri is employed by Helios Logistics.\n- The headquarters of Meridian Bank is in Lyon.\n- Dmitri reports directly to Mei.\n- Mei reports directly to Elena.\n- Omar is employed by Atlas Freight.\n- Ingrid reports directly to Yuki.\n- Priya is employed by Meridian Bank.\n- The headquarters of Helios Logistics is in Porto.\n- Amara reports directly to Omar.\n- The headquarters of Atlas Freight is in Ghent.\n- Elena is employed by Atlas Freight.\n- Sofia is employed by Meridian Bank.\n- Sofia reports directly to Priya.\n- Yuki is employed by Helios Logistics.\n- Amara is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Oslo", "2": "Porto", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-3928", "family": "multihop", "state": "Corporate registry excerpt:\n- Kenji is employed by Helios Logistics.\n- Pablo is employed by Vantage Air.\n- Ingrid reports directly to Omar.\n- Tessa is employed by Vantage Air.\n- Ravi is employed by Cobalt Health.\n- Ravi reports directly to Mei.\n- Bruno reports directly to Tessa.\n- The headquarters of Cobalt Health is in Oslo.\n- Omar is employed by Vantage Air.\n- Bruno is employed by Summit Energy.\n- Omar reports directly to Sofia.\n- Ingrid is employed by Helios Logistics.\n- Sofia reports directly to Bruno.\n- Pablo reports directly to Ingrid.\n- The headquarters of Vantage Air is in Cork.\n- Sofia is employed by Pinnacle Software.\n- Kenji reports directly to Ravi.\n- The headquarters of Summit Energy is in Lyon.\n- Mei is employed by Cobalt Health.\n- The headquarters of Helios Logistics is in Lyon.\n- Tessa reports directly to Kenji.\n- The headquarters of Pinnacle Software is in Lyon.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Leeds", "2": "Lyon", "3": "Ghent"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3929", "family": "intent", "state": "Incoming travel request via email:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "changes seat assignment", "3": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3930", "family": "policy", "state": "Governing document POL-28 was issued Sunday 12 May 2024. Covered classes are regional manager / field technician / team lead / vendor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role team lead, beginning 13 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nBeacon Insurance | decision file 90616 | service credit | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region south, from 28 January 2025 onward.\n\nCASE 90616: Callum Ames, role=vendor, region=central. Event date 08 March 2026; request received 06 June 2026; claimed amount $1,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3931", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document PROC-63 was issued Friday 23 February 2024. Covered classes are intern / regional manager / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nSummit Energy | decision file 90176 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $2,800 for role team lead, beginning 14 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region west, from 23 July 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 90176: Elena Okafor, role=employee, region=east. Event date 07 August 2026; request received 11 September 2026; claimed amount $2,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3932", "family": "policy", "state": "Beacon Insurance | decision file 78519 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-70 was issued Friday 19 May 2023. Covered classes are field technician / team lead / vendor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region coastal, from 26 October 2023 onward.\n\nA2 changes the limit to $2,000 for role field technician, beginning 22 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 78519: Yuki Silva, role=contractor, region=west. Event date 17 August 2024; request received 30 September 2024; claimed amount $9,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3933", "family": "policy", "state": "A2 changes the limit to $1,300 for role intern, beginning 05 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-65 was issued Saturday 04 November 2023. Covered classes are team lead / contractor / employee / field technician / intern / regional manager; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region south, from 18 October 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 51034 | relocation assistance | consolidated rule pack\n\nCASE 51034: Sofia Tan, role=employee, region=east. Event date 12 October 2026; request received 02 November 2026; claimed amount $1,300. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3934", "family": "intent", "state": "New support ticket, customer message:\n\"Ship order 84352 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant", "4": "reports an item arrived broken", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-3935", "family": "intent", "state": "A user sent this message to the support desk:\n\"32359 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3936", "family": "intent", "state": "New support ticket, customer message:\n\"Tracking for 70315 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "reports an item arrived broken", "2": "asks for money back on a purchase", "3": "wants the delivery address updated", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3937", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document PROC-51 was issued Sunday 12 March 2023. Covered classes are field technician / vendor / employee / team lead / regional manager; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role vendor, beginning 01 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nHelios Logistics | decision file 47691 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region west, from 26 March 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 47691: Pablo Silva, role=regional manager, region=west. Event date 04 May 2024; request received 18 May 2024; claimed amount $1,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3938", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong color sent on 46766 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "reports an item arrived broken", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3939", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region north, from 20 November 2023 onward.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nGoverning document POL-51 was issued Thursday 04 May 2023. Covered classes are contractor / vendor / employee / team lead; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 02 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nIronwood Manufacturing | decision file 49191 | relocation assistance | consolidated rule pack\n\nCASE 49191: Jonas Ames, role=intern, region=south. Event date 16 October 2025; request received 13 January 2026; claimed amount $1,751. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3940", "family": "intent", "state": "A user sent this message to the support desk:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "asks for money back on a purchase", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3941", "family": "policy", "state": "A2 changes the limit to $800 for role vendor, beginning 27 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region north, from 06 August 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-30 was issued Wednesday 08 May 2024. Covered classes are regional manager / contractor / vendor / employee / team lead; other roles are outside scope.\n\nMeridian Bank | decision file 83959 | vendor onboarding | consolidated rule pack\n\nCASE 83959: Nadia Novak, role=vendor, region=coastal. Event date 01 May 2025; request received 30 June 2025; claimed amount $6,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3942", "family": "intent", "state": "New support ticket, customer message:\n\"The product broke — refund 96540 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "wants a different size/color/variant", "2": "asks where an existing order is", "3": "wants to cancel a placed order", "4": "reports an item arrived broken", "5": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-3943", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong color sent on 64059 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3944", "family": "policy", "state": "Governing document POL-77 was issued Monday 30 October 2023. Covered classes are contractor / field technician / employee / team lead / intern / vendor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $6,500 for role intern, beginning 23 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 82926 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region west, from 15 September 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 82926: Viktor Okafor, role=team lead, region=east. Event date 09 November 2025; request received 31 December 2025; claimed amount $701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3945", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei reports directly to Ingrid.\n- Felix is employed by Northwind Systems.\n- Mara reports directly to Hana.\n- The headquarters of Helios Logistics is in Turku.\n- The headquarters of Cedar Retail Group is in Nagoya.\n- Ingrid is employed by Northwind Systems.\n- Ingrid reports directly to Felix.\n- Nadia is employed by Helios Logistics.\n- Mei is employed by Cobalt Health.\n- The headquarters of Northwind Systems is in Valencia.\n- The headquarters of Cobalt Health is in Leeds.\n- Tessa reports directly to Priya.\n- Felix reports directly to Nadia.\n- Mara is employed by Northwind Systems.\n- Priya reports directly to Mei.\n- Zoya reports directly to Mara.\n- The headquarters of Vantage Air is in Cork.\n- Zoya is employed by Cobalt Health.\n- Hana reports directly to Tessa.\n- Tessa is employed by Northwind Systems.\n- Priya is employed by Vantage Air.\n- Hana is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Valencia", "2": "Cork", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3946", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 54673 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $9,500 for role employee, beginning 30 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region west, from 02 March 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-26 was issued Tuesday 11 April 2023. Covered classes are team lead / contractor / field technician / employee / intern / regional manager; other roles are outside scope.\n\nCASE 54673: Mara Okafor, role=regional manager, region=south. Event date 15 April 2024; request received 14 June 2024; claimed amount $901. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3947", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nGoverning document STD-21 was issued Sunday 29 January 2023. Covered classes are field technician / employee / vendor / team lead / intern / contractor; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region coastal, from 31 October 2023 onward.\n\nLattice Analytics | decision file 13922 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $800 for role contractor, beginning 06 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 13922: Nadia Silva, role=employee, region=west. Event date 27 May 2024; request received 27 July 2024; claimed amount $3,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3948", "family": "policy", "state": "A manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document PROC-67 was issued Tuesday 05 March 2024. Covered classes are vendor / intern / contractor / regional manager / field technician; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region central, from 31 October 2024 onward.\n\nA2 changes the limit to $2,800 for role vendor, beginning 12 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 33018 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 33018: Nadia Okafor, role=employee, region=south. Event date 23 November 2025; request received 29 January 2026; claimed amount $11,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3949", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nPinnacle Software | decision file 30210 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region east, from 12 June 2024 onward.\n\nGoverning document PROC-24 was issued Saturday 15 July 2023. Covered classes are team lead / contractor / intern / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 03 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nCASE 30210: Stefan Novak, role=intern, region=coastal. Event date 13 August 2024; request received 23 August 2024; claimed amount $2,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3950", "family": "policy", "state": "Vantage Air | decision file 87383 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $2,800 for role field technician, beginning 31 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-91 was issued Wednesday 05 April 2023. Covered classes are field technician / employee / regional manager; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region central, from 15 March 2024 onward.\n\nCASE 87383: Kenji Berg, role=field technician, region=north. Event date 09 November 2025; request received 06 February 2026; claimed amount $2,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3951", "family": "policy", "state": "A2 changes the limit to $2,800 for role contractor, beginning 15 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 25747 | service credit | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region north, from 24 March 2024 onward.\n\nGoverning document PROC-31 was issued Saturday 24 June 2023. Covered classes are field technician / employee / vendor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 25747: Ingrid Tan, role=field technician, region=central. Event date 22 May 2024; request received 05 June 2024; claimed amount $5,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3952", "family": "policy", "state": "Governing document POL-20 was issued Sunday 11 February 2024. Covered classes are team lead / vendor / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 20 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region east, from 17 December 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCobalt Health | decision file 33438 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 33438: Felix Tan, role=contractor, region=south. Event date 20 July 2025; request received 08 November 2025; claimed amount $1,600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3953", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $9,500 for role field technician, beginning 31 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region north, from 01 April 2024 onward.\n\nGoverning document STD-51 was issued Saturday 16 December 2023. Covered classes are regional manager / team lead / field technician / employee / intern; other roles are outside scope.\n\nIronwood Manufacturing | decision file 96433 | equipment warranty | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 96433: Ravi Ames, role=contractor, region=coastal. Event date 18 December 2025; request received 31 January 2026; claimed amount $2,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3954", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $3,200 for region south, from 23 December 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role intern, beginning 31 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-42 was issued Tuesday 05 March 2024. Covered classes are vendor / regional manager / employee / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 79708 | relocation assistance | consolidated rule pack\n\nCASE 79708: Amara Berg, role=vendor, region=south. Event date 05 February 2026; request received 07 April 2026; claimed amount $3,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3955", "family": "policy", "state": "A2 changes the limit to $14,000 for role vendor, beginning 18 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-17 was issued Thursday 16 November 2023. Covered classes are regional manager / vendor / team lead / contractor / intern / employee; other roles are outside scope.\n\nPinnacle Software | decision file 27142 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region coastal, from 05 October 2024 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 27142: Tessa Berg, role=employee, region=central. Event date 22 October 2025; request received 11 November 2025; claimed amount $7,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3956", "family": "intent", "state": "A user sent this message to the support desk:\n\"Can i exchange 21904 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "wants a different size/color/variant", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3957", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $1,600 for region north, from 03 November 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-11 was issued Friday 05 May 2023. Covered classes are regional manager / vendor / employee; other roles are outside scope.\n\nSummit Energy | decision file 88731 | service credit | consolidated rule pack\n\nA2 changes the limit to $2,000 for role intern, beginning 01 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nCASE 88731: Tobias Ames, role=intern, region=coastal. Event date 10 January 2025; request received 25 February 2025; claimed amount $1,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3958", "family": "policy", "state": "Ironwood Manufacturing | decision file 29360 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $14,000 for role vendor, beginning 08 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-20 was issued Monday 18 December 2023. Covered classes are contractor / intern / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region north, from 02 October 2024 onward.\n\nCASE 29360: Jonas Ames, role=regional manager, region=coastal. Event date 15 December 2025; request received 20 December 2025; claimed amount $11,149. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3959", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "cancels a booking", "3": "reports lost baggage", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-3960", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Turku.\n- Lucia reports directly to Callum.\n- The headquarters of Beacon Insurance is in Bergen.\n- Tessa reports directly to Jonas.\n- Amara is employed by Beacon Insurance.\n- Mei reports directly to Priya.\n- Callum reports directly to Mei.\n- The headquarters of Cedar Retail Group is in Cork.\n- Stefan is employed by Beacon Insurance.\n- Jonas is employed by Pinnacle Software.\n- Priya reports directly to Amara.\n- Stefan reports directly to Lucia.\n- Mara is employed by Pinnacle Software.\n- Amara reports directly to Mara.\n- Callum is employed by Cedar Retail Group.\n- Tessa is employed by Beacon Insurance.\n- Mara reports directly to Tessa.\n- Priya is employed by Cedar Retail Group.\n- Mei is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Porto.\n- The headquarters of Meridian Bank is in Bergen.\n- Lucia is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Leeds", "2": "Porto", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-3961", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila is employed by Cedar Retail Group.\n- Yuki is employed by Cedar Retail Group.\n- Tessa is employed by Ironwood Manufacturing.\n- Hana is employed by Pinnacle Software.\n- The headquarters of Cedar Retail Group is in Tallinn.\n- Hana reports directly to Pablo.\n- Leila reports directly to Kenji.\n- Dmitri reports directly to Mara.\n- Mara reports directly to Hana.\n- Pablo is employed by Cedar Retail Group.\n- The headquarters of Pinnacle Software is in Ghent.\n- Dmitri is employed by Pinnacle Software.\n- The headquarters of Atlas Freight is in Leeds.\n- Mateo reports directly to Tessa.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- Yuki reports directly to Leila.\n- Pablo reports directly to Yuki.\n- The headquarters of Vantage Air is in Oslo.\n- Mateo is employed by Ironwood Manufacturing.\n- Kenji is employed by Atlas Freight.\n- Tessa reports directly to Dmitri.\n- Mara is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mateo's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Leeds", "2": "Tallinn", "3": "Austin"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-3962", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara is employed by Northwind Systems.\n- Lucia is employed by Beacon Insurance.\n- Nadia reports directly to Tobias.\n- Yuki reports directly to Kenji.\n- Amara reports directly to Lucia.\n- Tobias reports directly to Yuki.\n- The headquarters of Northwind Systems is in Oslo.\n- Yuki is employed by Beacon Insurance.\n- Kenji is employed by Northwind Systems.\n- Ingrid reports directly to Amara.\n- Ingrid is employed by Northwind Systems.\n- Kenji reports directly to Ingrid.\n- The headquarters of Ironwood Manufacturing is in Porto.\n- Hana reports directly to Nadia.\n- The headquarters of Beacon Insurance is in Cork.\n- Nadia is employed by Beacon Insurance.\n- Callum is employed by Beacon Insurance.\n- The headquarters of Helios Logistics is in Nagoya.\n- Hana is employed by Helios Logistics.\n- Lucia reports directly to Callum.\n- The headquarters of Meridian Bank is in Lyon.\n- Tobias is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Valencia", "2": "Ghent", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3963", "family": "policy", "state": "Summit Energy | decision file 71530 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region coastal, from 10 February 2024 onward.\n\nGoverning document STD-20 was issued Tuesday 28 March 2023. Covered classes are contractor / employee / field technician / vendor; other roles are outside scope.\n\nA2 changes the limit to $800 for role employee, beginning 29 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 71530: Ingrid Tan, role=employee, region=east. Event date 14 April 2026; request received 29 June 2026; claimed amount $1,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-3964", "family": "intent", "state": "Incoming support request via email:\n\"65183 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "asks where an existing order is", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3965", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nGoverning document POL-20 was issued Tuesday 14 May 2024. Covered classes are regional manager / employee / field technician / team lead / vendor / contractor; other roles are outside scope.\n\nPinnacle Software | decision file 54684 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region west, from 28 November 2024 onward.\n\nA2 changes the limit to $800 for role employee, beginning 15 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 54684: Priya Berg, role=field technician, region=coastal. Event date 06 April 2026; request received 28 April 2026; claimed amount $801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3966", "family": "intent", "state": "New support ticket, customer message:\n\"Ship order 91936 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3967", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "changes seat assignment", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-3968", "family": "intent", "state": "New support ticket, customer message:\n\"Don't need the item anymore — cancel order 91173\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-3969", "family": "policy", "state": "A2 changes the limit to $2,800 for role regional manager, beginning 21 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-23 was issued Monday 13 March 2023. Covered classes are contractor / employee / intern; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nAtlas Freight | decision file 33906 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region west, from 20 November 2023 onward.\n\nCASE 33906: Aisha Ames, role=intern, region=north. Event date 12 December 2023; request received 12 March 2024; claimed amount $701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3970", "family": "intent", "state": "Incoming support request via email:\n\"Order 56242 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3971", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCobalt Health | decision file 27613 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region east, from 17 June 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role intern, beginning 10 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-39 was issued Sunday 18 February 2024. Covered classes are employee / vendor / regional manager; other roles are outside scope.\n\nCASE 27613: Tessa Berg, role=field technician, region=east. Event date 08 January 2025; request received 06 February 2025; claimed amount $2,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3972", "family": "intent", "state": "A user sent this message to the support desk:\n\"Please cancel order 21020 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "wants a different size/color/variant", "4": "asks for money back on a purchase", "5": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-3973", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region south, from 12 March 2024 onward.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 07 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 19164 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-11 was issued Monday 06 November 2023. Covered classes are contractor / intern / employee / regional manager / vendor / team lead; other roles are outside scope.\n\nCASE 19164: Stefan Tan, role=regional manager, region=south. Event date 27 November 2024; request received 08 January 2025; claimed amount $5,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3974", "family": "multihop", "state": "Corporate registry excerpt:\n- Hana reports directly to Tessa.\n- Viktor reports directly to Hana.\n- The headquarters of Summit Energy is in Cork.\n- Aisha reports directly to Dmitri.\n- Pablo reports directly to Ravi.\n- Kenji is employed by Cobalt Health.\n- Tessa is employed by Cedar Retail Group.\n- Hana is employed by Summit Energy.\n- Pablo is employed by Cobalt Health.\n- Kenji reports directly to Mara.\n- Dmitri is employed by Cedar Retail Group.\n- The headquarters of Cobalt Health is in Lyon.\n- Mara is employed by Vantage Air.\n- Mara reports directly to Pablo.\n- Viktor is employed by Cobalt Health.\n- The headquarters of Cedar Retail Group is in Porto.\n- Ravi is employed by Cedar Retail Group.\n- The headquarters of Vantage Air is in Lyon.\n- Tessa reports directly to Aisha.\n- The headquarters of Meridian Bank is in Lyon.\n- Aisha is employed by Vantage Air.\n- Ravi reports directly to Viktor.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Lyon", "2": "Austin", "3": "Leeds"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-3975", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document STD-72 was issued Monday 27 November 2023. Covered classes are employee / team lead / field technician; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role intern, beginning 13 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region west, from 12 June 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nMeridian Bank | decision file 31793 | equipment warranty | consolidated rule pack\n\nCASE 31793: Mei Silva, role=regional manager, region=west. Event date 28 August 2024; request received 26 September 2024; claimed amount $2,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3976", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region north, from 11 August 2024 onward.\n\nBeacon Insurance | decision file 55005 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document PROC-64 was issued Sunday 10 March 2024. Covered classes are contractor / field technician / regional manager / vendor / intern; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role intern, beginning 18 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 55005: Tessa Berg, role=vendor, region=east. Event date 05 April 2027; request received 19 April 2027; claimed amount $1,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3977", "family": "policy", "state": "A2 changes the limit to $800 for role regional manager, beginning 10 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-72 was issued Sunday 16 April 2023. Covered classes are contractor / team lead / regional manager / field technician / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region east, from 21 July 2023 onward.\n\nHelios Logistics | decision file 14436 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 14436: Leila Okafor, role=contractor, region=coastal. Event date 03 March 2025; request received 24 April 2025; claimed amount $901. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3978", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $700 for region north, from 17 November 2023 onward.\n\nGoverning document PROC-17 was issued Sunday 01 January 2023. Covered classes are intern / field technician / vendor / employee / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role intern, beginning 16 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 61426 | service credit | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 61426: Sofia Silva, role=vendor, region=west. Event date 05 September 2025; request received 01 November 2025; claimed amount $6,149. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3979", "family": "policy", "state": "A2 changes the limit to $14,000 for role field technician, beginning 21 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region west, from 18 August 2024 onward.\n\nAtlas Freight | decision file 71690 | data export review | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-11 was issued Friday 08 March 2024. Covered classes are vendor / contractor / field technician / team lead / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 71690: Zoya Tan, role=intern, region=south. Event date 17 February 2026; request received 20 February 2026; claimed amount $9,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-3980", "family": "intent", "state": "A user sent this message to the support desk:\n\"91788 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "reports an item arrived broken", "4": "wants to cancel a placed order", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3981", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong color sent on 19751 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "asks where an existing order is", "4": "wants the delivery address updated", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3982", "family": "policy", "state": "A2 changes the limit to $6,500 for role regional manager, beginning 24 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 59629 | vendor onboarding | consolidated rule pack\n\nGoverning document PROC-56 was issued Tuesday 07 November 2023. Covered classes are team lead / employee / vendor / contractor / regional manager / field technician; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region coastal, from 08 February 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 59629: Callum Okafor, role=vendor, region=central. Event date 17 September 2026; request received 31 October 2026; claimed amount $1,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3983", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia reports directly to Hana.\n- Kenji is employed by Northwind Systems.\n- The headquarters of Helios Logistics is in Austin.\n- Elena is employed by Meridian Bank.\n- Lucia is employed by Vantage Air.\n- Elena reports directly to Lucia.\n- Nadia reports directly to Elena.\n- Mara reports directly to Kenji.\n- The headquarters of Lattice Analytics is in Cork.\n- Kenji reports directly to Stefan.\n- Yuki reports directly to Mara.\n- Yuki is employed by Vantage Air.\n- The headquarters of Northwind Systems is in Valencia.\n- The headquarters of Meridian Bank is in Ghent.\n- Mara is employed by Meridian Bank.\n- Callum reports directly to Nadia.\n- Nadia is employed by Helios Logistics.\n- Hana reports directly to Yuki.\n- Callum is employed by Helios Logistics.\n- Hana is employed by Helios Logistics.\n- Stefan is employed by Lattice Analytics.\n- The headquarters of Vantage Air is in Valencia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Austin", "2": "Ghent", "3": "Lyon"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-3984", "family": "intent", "state": "Incoming support request via email:\n\"Status on my shipment 84539 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-3985", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "reports lost baggage", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-3986", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias is employed by Vantage Air.\n- Viktor reports directly to Nadia.\n- Zoya reports directly to Dmitri.\n- Ravi is employed by Northwind Systems.\n- Omar is employed by Cedar Retail Group.\n- Nadia is employed by Vantage Air.\n- Ravi reports directly to Pablo.\n- Tobias reports directly to Viktor.\n- The headquarters of Northwind Systems is in Austin.\n- The headquarters of Cobalt Health is in Ghent.\n- Dmitri is employed by Cobalt Health.\n- Viktor is employed by Vantage Air.\n- Stefan is employed by Northwind Systems.\n- Omar reports directly to Stefan.\n- Nadia reports directly to Omar.\n- Pablo is employed by Vantage Air.\n- Stefan reports directly to Ravi.\n- The headquarters of Cedar Retail Group is in Cork.\n- The headquarters of Helios Logistics is in Tallinn.\n- The headquarters of Vantage Air is in Austin.\n- Dmitri reports directly to Tobias.\n- Zoya is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Lyon", "2": "Oslo", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3987", "family": "policy", "state": "Governing document STD-87 was issued Sunday 05 November 2023. Covered classes are employee / vendor / team lead / intern; other roles are outside scope.\n\nHelios Logistics | decision file 12964 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region central, from 16 September 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role contractor, beginning 10 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 12964: Mara Okafor, role=intern, region=east. Event date 05 October 2024; request received 19 December 2024; claimed amount $1,051. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3988", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role intern, beginning 08 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document PROC-82 was issued Wednesday 24 May 2023. Covered classes are regional manager / vendor / team lead / employee / field technician / contractor; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCobalt Health | decision file 90253 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region west, from 07 May 2024 onward.\n\nCASE 90253: Ravi Tan, role=employee, region=central. Event date 17 April 2025; request received 23 July 2025; claimed amount $5,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-3989", "family": "policy", "state": "Ironwood Manufacturing | decision file 81100 | data export review | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region east, from 03 February 2025 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-91 was issued Saturday 13 April 2024. Covered classes are intern / regional manager / employee / vendor / team lead / field technician; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $2,800 for role team lead, beginning 13 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 81100: Leila Berg, role=intern, region=west. Event date 31 May 2025; request received 21 June 2025; claimed amount $9,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3990", "family": "policy", "state": "A2 changes the limit to $1,300 for role regional manager, beginning 07 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region coastal, from 02 March 2024 onward.\n\nGoverning document MAN-15 was issued Friday 28 April 2023. Covered classes are vendor / regional manager / team lead; other roles are outside scope.\n\nCedar Retail Group | decision file 81984 | vendor onboarding | consolidated rule pack\n\nCASE 81984: Ingrid Novak, role=intern, region=east. Event date 20 April 2026; request received 20 July 2026; claimed amount $3,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3991", "family": "policy", "state": "Vantage Air | decision file 30517 | data export review | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region central, from 14 September 2024 onward.\n\nA2 changes the limit to $1,300 for role vendor, beginning 25 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-14 was issued Tuesday 14 May 2024. Covered classes are team lead / intern / contractor / vendor / field technician / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCASE 30517: Callum Ames, role=team lead, region=west. Event date 02 August 2025; request received 17 August 2025; claimed amount $1,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-3992", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa reports directly to Mei.\n- Viktor is employed by Helios Logistics.\n- Stefan reports directly to Tessa.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Aisha is employed by Ironwood Manufacturing.\n- Callum is employed by Meridian Bank.\n- Leila reports directly to Kenji.\n- Omar is employed by Ironwood Manufacturing.\n- Stefan is employed by Ironwood Manufacturing.\n- Aisha reports directly to Viktor.\n- Tessa is employed by Cedar Retail Group.\n- Mei is employed by Meridian Bank.\n- Leila is employed by Meridian Bank.\n- The headquarters of Helios Logistics is in Porto.\n- Omar reports directly to Aisha.\n- The headquarters of Lattice Analytics is in Bergen.\n- Mei reports directly to Callum.\n- Callum reports directly to Omar.\n- Kenji is employed by Lattice Analytics.\n- Viktor reports directly to Leila.\n- The headquarters of Meridian Bank is in Ghent.\n- The headquarters of Cedar Retail Group is in Ghent.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Turku", "2": "Cork", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-3993", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $5,000 for region coastal, from 18 October 2024 onward.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 16 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-92 was issued Tuesday 30 January 2024. Covered classes are regional manager / vendor / team lead / field technician; other roles are outside scope.\n\nLattice Analytics | decision file 13045 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCASE 13045: Nadia Ames, role=intern, region=east. Event date 02 September 2025; request received 25 September 2025; claimed amount $601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-3994", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei is employed by Summit Energy.\n- Felix is employed by Lattice Analytics.\n- The headquarters of Summit Energy is in Lyon.\n- The headquarters of Cobalt Health is in Valencia.\n- Viktor reports directly to Felix.\n- Tobias reports directly to Amara.\n- Amara reports directly to Tessa.\n- The headquarters of Lattice Analytics is in Valencia.\n- Elena is employed by Northwind Systems.\n- Amara is employed by Summit Energy.\n- Viktor is employed by Northwind Systems.\n- Stefan reports directly to Mei.\n- Tessa reports directly to Stefan.\n- Tobias is employed by Summit Energy.\n- Elena reports directly to Viktor.\n- The headquarters of Northwind Systems is in Oslo.\n- Felix reports directly to Tobias.\n- Stefan is employed by Lattice Analytics.\n- Dmitri is employed by Northwind Systems.\n- Mei reports directly to Dmitri.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- Tessa is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Leeds", "2": "Austin", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-3995", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-76 was issued Tuesday 08 August 2023. Covered classes are regional manager / field technician / team lead / employee; other roles are outside scope.\n\nHelios Logistics | decision file 13939 | data export review | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region west, from 15 February 2024 onward.\n\nA2 changes the limit to $6,500 for role team lead, beginning 03 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 13939: Stefan Silva, role=intern, region=south. Event date 23 July 2024; request received 06 September 2024; claimed amount $1,399. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3996", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region east, from 03 February 2024 onward.\n\nGoverning document MAN-67 was issued Saturday 22 July 2023. Covered classes are intern / field technician / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 76713 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role intern, beginning 06 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 76713: Felix Berg, role=employee, region=north. Event date 02 December 2025; request received 01 March 2026; claimed amount $700. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-3997", "family": "policy", "state": "Cobalt Health | decision file 17502 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $2,800 for role regional manager, beginning 17 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region east, from 22 January 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-47 was issued Saturday 04 March 2023. Covered classes are vendor / employee / team lead / field technician / intern; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 17502: Felix Tan, role=team lead, region=central. Event date 29 November 2024; request received 28 February 2025; claimed amount $3,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-3998", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document STD-77 was issued Sunday 05 March 2023. Covered classes are contractor / intern / team lead / field technician / vendor / regional manager; other roles are outside scope.\n\nLattice Analytics | decision file 45958 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role team lead, beginning 17 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region coastal, from 11 June 2023 onward.\n\nCASE 45958: Tobias Tan, role=regional manager, region=central. Event date 05 February 2024; request received 20 February 2024; claimed amount $9,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-3999", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 86640 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "wants the delivery address updated", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4000", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $700 for region central, from 03 September 2023 onward.\n\nA2 changes the limit to $2,000 for role contractor, beginning 07 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 30340 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document POL-35 was issued Friday 21 April 2023. Covered classes are regional manager / field technician / employee; other roles are outside scope.\n\nCASE 30340: Pablo Novak, role=vendor, region=coastal. Event date 01 May 2026; request received 29 May 2026; claimed amount $999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4001", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "changes seat assignment", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4002", "family": "intent", "state": "Incoming travel request via email:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "books airfare", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4003", "family": "policy", "state": "A manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nGoverning document POL-73 was issued Monday 22 May 2023. Covered classes are regional manager / intern / field technician; other roles are outside scope.\n\nMeridian Bank | decision file 77627 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $4,200 for role field technician, beginning 21 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region central, from 15 June 2024 onward.\n\nCASE 77627: Priya Tan, role=employee, region=south. Event date 29 July 2025; request received 09 November 2025; claimed amount $4,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4004", "family": "multihop", "state": "Corporate registry excerpt:\n- Ravi is employed by Atlas Freight.\n- Hana is employed by Atlas Freight.\n- Yuki is employed by Beacon Insurance.\n- Leila reports directly to Dmitri.\n- Ingrid is employed by Atlas Freight.\n- Aisha reports directly to Jonas.\n- Ingrid reports directly to Ravi.\n- Dmitri is employed by Northwind Systems.\n- Lucia reports directly to Yuki.\n- The headquarters of Atlas Freight is in Nagoya.\n- Hana reports directly to Leila.\n- The headquarters of Pinnacle Software is in Austin.\n- Leila is employed by Pinnacle Software.\n- Jonas is employed by Pinnacle Software.\n- Dmitri reports directly to Aisha.\n- Yuki reports directly to Ingrid.\n- Aisha is employed by Pinnacle Software.\n- The headquarters of Meridian Bank is in Bergen.\n- The headquarters of Northwind Systems is in Cork.\n- Ravi reports directly to Hana.\n- The headquarters of Beacon Insurance is in Turku.\n- Lucia is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Bergen", "2": "Tallinn", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4005", "family": "policy", "state": "A manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-95 was issued Monday 20 November 2023. Covered classes are employee / field technician / contractor / vendor / intern / regional manager; other roles are outside scope.\n\nCedar Retail Group | decision file 81654 | data export review | consolidated rule pack\n\nA2 changes the limit to $1,300 for role vendor, beginning 27 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region central, from 20 October 2024 onward.\n\nCASE 81654: Aisha Novak, role=contractor, region=north. Event date 01 March 2025; request received 07 May 2025; claimed amount $7,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4006", "family": "intent", "state": "Incoming travel request via email:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-4007", "family": "intent", "state": "Incoming travel request via email:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "cancels a booking", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4008", "family": "policy", "state": "Cedar Retail Group | decision file 71538 | data export review | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region coastal, from 03 January 2025 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role team lead, beginning 22 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-10 was issued Sunday 21 April 2024. Covered classes are field technician / regional manager / contractor / vendor / team lead / intern; other roles are outside scope.\n\nCASE 71538: Mara Ames, role=intern, region=east. Event date 05 June 2026; request received 21 July 2026; claimed amount $2,349. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4009", "family": "multihop", "state": "Corporate registry excerpt:\n- Felix reports directly to Bruno.\n- The headquarters of Summit Energy is in Ghent.\n- Stefan reports directly to Jonas.\n- The headquarters of Lattice Analytics is in Bergen.\n- Omar is employed by Ironwood Manufacturing.\n- Priya reports directly to Stefan.\n- Tobias is employed by Vantage Air.\n- Stefan is employed by Lattice Analytics.\n- Zoya is employed by Ironwood Manufacturing.\n- The headquarters of Vantage Air is in Leeds.\n- Felix is employed by Lattice Analytics.\n- Priya is employed by Northwind Systems.\n- Lucia reports directly to Zoya.\n- Jonas reports directly to Felix.\n- Omar reports directly to Priya.\n- Lucia is employed by Vantage Air.\n- The headquarters of Northwind Systems is in Lyon.\n- Zoya reports directly to Omar.\n- Jonas is employed by Vantage Air.\n- Bruno reports directly to Tobias.\n- The headquarters of Ironwood Manufacturing is in Cork.\n- Bruno is employed by Vantage Air.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Lyon", "2": "Leeds", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4010", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region east, from 16 October 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document PROC-43 was issued Friday 19 January 2024. Covered classes are contractor / intern / vendor / team lead; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role field technician, beginning 01 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 38922 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 38922: Mei Okafor, role=intern, region=central. Event date 08 August 2025; request received 21 September 2025; claimed amount $599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4011", "family": "intent", "state": "New support ticket, customer message:\n\"I moved — update delivery for 3722\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "asks for money back on a purchase", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4012", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 30969 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "wants the delivery address updated", "4": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-4013", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nNorthwind Systems | decision file 53628 | data export review | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region west, from 16 May 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $14,000 for role intern, beginning 07 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document POL-46 was issued Monday 26 June 2023. Covered classes are intern / vendor / field technician; other roles are outside scope.\n\nCASE 53628: Zoya Ames, role=regional manager, region=west. Event date 14 June 2024; request received 12 July 2024; claimed amount $13,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4014", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "changes seat assignment", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4015", "family": "intent", "state": "Incoming travel request via email:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "cancels a booking", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4016", "family": "intent", "state": "Incoming support request via email:\n\"Ship order 94022 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "wants the delivery address updated", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4017", "family": "intent", "state": "Incoming support request via email:\n\"Order 67308 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-4018", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cedar Retail Group is in Austin.\n- Nadia reports directly to Yuki.\n- Dmitri is employed by Vantage Air.\n- Stefan reports directly to Bruno.\n- Sofia reports directly to Amara.\n- Nadia is employed by Beacon Insurance.\n- Omar reports directly to Jonas.\n- The headquarters of Pinnacle Software is in Valencia.\n- Jonas is employed by Beacon Insurance.\n- The headquarters of Beacon Insurance is in Bergen.\n- Amara reports directly to Stefan.\n- Sofia is employed by Cedar Retail Group.\n- Jonas reports directly to Nadia.\n- Stefan is employed by Northwind Systems.\n- Yuki reports directly to Sofia.\n- Yuki is employed by Northwind Systems.\n- The headquarters of Northwind Systems is in Leeds.\n- Bruno is employed by Vantage Air.\n- Bruno reports directly to Dmitri.\n- Amara is employed by Pinnacle Software.\n- Omar is employed by Vantage Air.\n- The headquarters of Vantage Air is in Austin.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Cork", "2": "Leeds", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-4019", "family": "multihop", "state": "Corporate registry excerpt:\n- Pablo is employed by Northwind Systems.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Jonas reports directly to Viktor.\n- Nadia is employed by Northwind Systems.\n- Nadia reports directly to Aisha.\n- Viktor reports directly to Tessa.\n- Felix reports directly to Kenji.\n- Leila is employed by Northwind Systems.\n- Aisha reports directly to Jonas.\n- Pablo reports directly to Nadia.\n- Aisha is employed by Cedar Retail Group.\n- The headquarters of Pinnacle Software is in Lyon.\n- Jonas is employed by Ironwood Manufacturing.\n- The headquarters of Lattice Analytics is in Leeds.\n- Tessa is employed by Northwind Systems.\n- Kenji is employed by Ironwood Manufacturing.\n- The headquarters of Northwind Systems is in Leeds.\n- Viktor is employed by Northwind Systems.\n- Kenji reports directly to Leila.\n- Leila reports directly to Pablo.\n- Felix is employed by Lattice Analytics.\n- The headquarters of Cedar Retail Group is in Porto.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Austin", "2": "Leeds", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4020", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document PROC-67 was issued Thursday 29 February 2024. Covered classes are regional manager / contractor / vendor / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region east, from 29 September 2024 onward.\n\nSummit Energy | decision file 59006 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $4,200 for role vendor, beginning 13 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 59006: Aisha Ames, role=intern, region=east. Event date 21 July 2025; request received 20 September 2025; claimed amount $4,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4021", "family": "policy", "state": "A2 changes the limit to $9,500 for role employee, beginning 10 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region east, from 18 October 2024 onward.\n\nNorthwind Systems | decision file 47255 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document STD-32 was issued Wednesday 06 March 2024. Covered classes are regional manager / team lead / employee / vendor; other roles are outside scope.\n\nCASE 47255: Lucia Tan, role=regional manager, region=central. Event date 02 February 2027; request received 23 February 2027; claimed amount $9,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4022", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $700 for region coastal, from 19 July 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $4,200 for role vendor, beginning 02 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nVantage Air | decision file 64001 | relocation assistance | consolidated rule pack\n\nGoverning document POL-94 was issued Thursday 02 November 2023. Covered classes are employee / vendor / team lead / field technician / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 64001: Stefan Ames, role=team lead, region=west. Event date 22 May 2025; request received 12 June 2025; claimed amount $3,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4023", "family": "policy", "state": "Beacon Insurance | decision file 32312 | data export review | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-74 was issued Sunday 25 February 2024. Covered classes are regional manager / team lead / field technician / contractor / intern / employee; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role intern, beginning 08 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region south, from 12 September 2024 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 32312: Yuki Okafor, role=employee, region=west. Event date 26 December 2025; request received 17 February 2026; claimed amount $2,751. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4024", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role employee, beginning 28 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region west, from 19 June 2024 onward.\n\nGoverning document MAN-21 was issued Saturday 23 September 2023. Covered classes are contractor / intern / team lead / vendor; other roles are outside scope.\n\nNorthwind Systems | decision file 77603 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 77603: Dmitri Novak, role=vendor, region=coastal. Event date 08 May 2026; request received 30 May 2026; claimed amount $11,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4025", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cobalt Health is in Oslo.\n- Kenji reports directly to Dmitri.\n- Hana reports directly to Ravi.\n- The headquarters of Helios Logistics is in Valencia.\n- Dmitri is employed by Cobalt Health.\n- Yuki is employed by Meridian Bank.\n- The headquarters of Ironwood Manufacturing is in Cork.\n- Ravi reports directly to Yuki.\n- Yuki reports directly to Sofia.\n- Sofia is employed by Cobalt Health.\n- Dmitri reports directly to Zoya.\n- Sofia reports directly to Viktor.\n- Hana is employed by Meridian Bank.\n- Zoya reports directly to Lucia.\n- Kenji is employed by Meridian Bank.\n- Zoya is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Lyon.\n- Ravi is employed by Cedar Retail Group.\n- Lucia reports directly to Hana.\n- Viktor is employed by Ironwood Manufacturing.\n- Lucia is employed by Meridian Bank.\n- The headquarters of Cedar Retail Group is in Bergen.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Valencia", "2": "Lyon", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4026", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "asks flight status", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4027", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias is employed by Northwind Systems.\n- Amara reports directly to Nadia.\n- Dmitri reports directly to Ravi.\n- Nadia is employed by Lattice Analytics.\n- Tessa reports directly to Dmitri.\n- The headquarters of Cobalt Health is in Porto.\n- Hana is employed by Cobalt Health.\n- Ravi reports directly to Stefan.\n- Amara is employed by Meridian Bank.\n- The headquarters of Lattice Analytics is in Leeds.\n- Nadia reports directly to Hana.\n- Omar reports directly to Tobias.\n- Tobias reports directly to Amara.\n- The headquarters of Northwind Systems is in Bergen.\n- Omar is employed by Cobalt Health.\n- Ravi is employed by Pinnacle Software.\n- Stefan is employed by Cobalt Health.\n- The headquarters of Meridian Bank is in Tallinn.\n- Tessa is employed by Meridian Bank.\n- The headquarters of Pinnacle Software is in Cork.\n- Dmitri is employed by Northwind Systems.\n- Stefan reports directly to Omar.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Turku", "2": "Cork", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4028", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $700 for region north, from 11 September 2024 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document POL-20 was issued Tuesday 22 August 2023. Covered classes are intern / regional manager / vendor / field technician; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 05 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 79775 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 79775: Omar Berg, role=intern, region=north. Event date 16 January 2026; request received 29 January 2026; claimed amount $851. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4029", "family": "intent", "state": "A user sent this message to the support desk:\n\"Where is order 44351\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "wants the delivery address updated", "4": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-4030", "family": "intent", "state": "A user sent this message to the support desk:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "asks for money back on a purchase", "3": "reports an item arrived broken", "4": "wants to cancel a placed order", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4031", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document MAN-55 was issued Wednesday 24 April 2024. Covered classes are employee / contractor / regional manager / intern / field technician / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role team lead, beginning 01 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 51243 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region west, from 08 March 2025 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 51243: Stefan Silva, role=team lead, region=west. Event date 09 March 2025; request received 14 April 2025; claimed amount $9,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4032", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "cancels a booking", "3": "reports lost baggage", "4": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-4033", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role field technician, beginning 15 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nVantage Air | decision file 73521 | travel reimbursement | consolidated rule pack\n\nGoverning document POL-67 was issued Tuesday 07 February 2023. Covered classes are vendor / field technician / regional manager / contractor; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region west, from 21 August 2023 onward.\n\nCASE 73521: Bruno Okafor, role=intern, region=coastal. Event date 18 October 2024; request received 15 November 2024; claimed amount $1,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4034", "family": "policy", "state": "A2 changes the limit to $14,000 for role contractor, beginning 19 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nNorthwind Systems | decision file 29453 | equipment warranty | consolidated rule pack\n\nGoverning document PROC-65 was issued Tuesday 24 October 2023. Covered classes are regional manager / vendor / employee / field technician / intern; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region north, from 22 April 2024 onward.\n\nCASE 29453: Sofia Ames, role=vendor, region=central. Event date 17 February 2025; request received 18 April 2025; claimed amount $5,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4035", "family": "policy", "state": "Governing document MAN-56 was issued Thursday 21 December 2023. Covered classes are team lead / employee / vendor / intern / field technician; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 30 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nVantage Air | decision file 31649 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region west, from 28 November 2024 onward.\n\nCASE 31649: Omar Silva, role=field technician, region=coastal. Event date 30 October 2025; request received 14 January 2026; claimed amount $4,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4036", "family": "policy", "state": "Pinnacle Software | decision file 79906 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region coastal, from 18 June 2024 onward.\n\nA2 changes the limit to $14,000 for role intern, beginning 04 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-91 was issued Wednesday 20 December 2023. Covered classes are intern / employee / vendor / contractor / regional manager / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 79906: Dmitri Berg, role=team lead, region=east. Event date 03 June 2026; request received 15 July 2026; claimed amount $9,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4037", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias is employed by Helios Logistics.\n- Mei is employed by Cobalt Health.\n- Mei reports directly to Tobias.\n- The headquarters of Lattice Analytics is in Valencia.\n- Viktor is employed by Cobalt Health.\n- Pablo is employed by Lattice Analytics.\n- Felix is employed by Atlas Freight.\n- Ravi is employed by Helios Logistics.\n- Elena reports directly to Viktor.\n- Ravi reports directly to Mei.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Viktor reports directly to Felix.\n- Elena is employed by Cedar Retail Group.\n- Lucia is employed by Atlas Freight.\n- Hana is employed by Cobalt Health.\n- The headquarters of Atlas Freight is in Tallinn.\n- Lucia reports directly to Hana.\n- Felix reports directly to Pablo.\n- Pablo reports directly to Lucia.\n- The headquarters of Helios Logistics is in Turku.\n- Hana reports directly to Ravi.\n- The headquarters of Cobalt Health is in Lyon.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Lyon", "2": "Ghent", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-4038", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Summit Energy is in Leeds.\n- Yuki reports directly to Elena.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Mateo is employed by Summit Energy.\n- The headquarters of Atlas Freight is in Oslo.\n- Ingrid is employed by Pinnacle Software.\n- Dmitri reports directly to Ingrid.\n- Elena is employed by Atlas Freight.\n- Dmitri is employed by Ironwood Manufacturing.\n- Callum is employed by Ironwood Manufacturing.\n- Mateo reports directly to Mara.\n- The headquarters of Northwind Systems is in Austin.\n- Mara reports directly to Leila.\n- Elena reports directly to Aisha.\n- Leila is employed by Atlas Freight.\n- Yuki is employed by Northwind Systems.\n- Mara is employed by Atlas Freight.\n- Aisha reports directly to Callum.\n- Ingrid reports directly to Mateo.\n- Aisha is employed by Summit Energy.\n- The headquarters of Pinnacle Software is in Valencia.\n- Callum reports directly to Dmitri.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Turku", "2": "Lyon", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4039", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region central, from 23 May 2025 onward.\n\nA2 changes the limit to $6,500 for role vendor, beginning 17 February 2026; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-21 was issued Thursday 02 May 2024. Covered classes are intern / regional manager / field technician / team lead / contractor / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nSummit Energy | decision file 21879 | relocation assistance | consolidated rule pack\n\nCASE 21879: Callum Ames, role=contractor, region=east. Event date 22 March 2026; request received 21 May 2026; claimed amount $1,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4040", "family": "multihop", "state": "Corporate registry excerpt:\n- Kenji is employed by Cobalt Health.\n- Mara is employed by Cobalt Health.\n- Yuki is employed by Vantage Air.\n- The headquarters of Lattice Analytics is in Valencia.\n- Mara reports directly to Kenji.\n- Elena is employed by Cobalt Health.\n- Mei reports directly to Mara.\n- Ravi is employed by Cobalt Health.\n- Bruno reports directly to Omar.\n- Yuki reports directly to Bruno.\n- The headquarters of Cobalt Health is in Austin.\n- Mei is employed by Lattice Analytics.\n- Bruno is employed by Cobalt Health.\n- The headquarters of Vantage Air is in Nagoya.\n- The headquarters of Northwind Systems is in Leeds.\n- Ravi reports directly to Elena.\n- Omar is employed by Summit Energy.\n- Omar reports directly to Jonas.\n- Elena reports directly to Mei.\n- The headquarters of Summit Energy is in Tallinn.\n- Jonas reports directly to Ravi.\n- Jonas is employed by Vantage Air.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Tallinn", "2": "Porto", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4041", "family": "intent", "state": "A user sent this message to the support desk:\n\"Swap order 21805 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4042", "family": "multihop", "state": "Corporate registry excerpt:\n- Ravi reports directly to Zoya.\n- Stefan reports directly to Kenji.\n- Zoya is employed by Cobalt Health.\n- Kenji is employed by Cobalt Health.\n- Yuki is employed by Meridian Bank.\n- Lucia reports directly to Stefan.\n- Sofia reports directly to Yuki.\n- The headquarters of Beacon Insurance is in Bergen.\n- Ravi is employed by Atlas Freight.\n- Zoya reports directly to Sofia.\n- The headquarters of Atlas Freight is in Tallinn.\n- The headquarters of Meridian Bank is in Cork.\n- The headquarters of Cobalt Health is in Nagoya.\n- The headquarters of Northwind Systems is in Ghent.\n- Bruno reports directly to Lucia.\n- Stefan is employed by Meridian Bank.\n- Sofia is employed by Northwind Systems.\n- Lucia is employed by Meridian Bank.\n- Elena reports directly to Ravi.\n- Bruno is employed by Cobalt Health.\n- Yuki reports directly to Bruno.\n- Elena is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Cork", "2": "Ghent", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4043", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-76 was issued Monday 30 January 2023. Covered classes are vendor / contractor / regional manager / team lead / employee / field technician; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role field technician, beginning 08 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 90992 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region east, from 02 February 2024 onward.\n\nCASE 90992: Mei Tan, role=employee, region=north. Event date 21 May 2025; request received 21 June 2025; claimed amount $3,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4044", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 38453 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role vendor, beginning 20 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-60 was issued Monday 04 March 2024. Covered classes are team lead / intern / contractor / field technician / vendor; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region coastal, from 27 February 2025 onward.\n\nCASE 38453: Callum Silva, role=vendor, region=east. Event date 21 November 2025; request received 07 January 2026; claimed amount $1,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4045", "family": "policy", "state": "A manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 64649 | service credit | consolidated rule pack\n\nGoverning document POL-44 was issued Sunday 04 June 2023. Covered classes are contractor / field technician / vendor / employee; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region coastal, from 18 November 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role contractor, beginning 10 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 64649: Nadia Berg, role=intern, region=south. Event date 15 June 2025; request received 31 July 2025; claimed amount $4,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4046", "family": "policy", "state": "A manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-20 was issued Saturday 10 February 2024. Covered classes are contractor / field technician / intern; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region west, from 29 May 2024 onward.\n\nA2 changes the limit to $4,200 for role intern, beginning 07 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nBeacon Insurance | decision file 74822 | data export review | consolidated rule pack\n\nCASE 74822: Lucia Ames, role=employee, region=coastal. Event date 17 December 2026; request received 18 March 2027; claimed amount $1,651. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4047", "family": "policy", "state": "A2 changes the limit to $2,800 for role contractor, beginning 06 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-42 was issued Wednesday 06 December 2023. Covered classes are regional manager / intern / vendor / team lead / field technician / contractor; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region coastal, from 24 March 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 86911 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 86911: Priya Berg, role=vendor, region=west. Event date 14 November 2026; request received 05 December 2026; claimed amount $3,701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4048", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role employee, beginning 25 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region west, from 05 July 2024 onward.\n\nGoverning document POL-15 was issued Friday 20 October 2023. Covered classes are vendor / contractor / regional manager / team lead / intern; other roles are outside scope.\n\nBeacon Insurance | decision file 39904 | service credit | consolidated rule pack\n\nCASE 39904: Aisha Okafor, role=employee, region=east. Event date 14 March 2026; request received 29 March 2026; claimed amount $7,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4049", "family": "policy", "state": "Beacon Insurance | decision file 78606 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document PROC-54 was issued Friday 31 March 2023. Covered classes are team lead / field technician / contractor / vendor; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region coastal, from 06 January 2024 onward.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role field technician, beginning 20 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 78606: Leila Silva, role=employee, region=west. Event date 29 June 2025; request received 30 July 2025; claimed amount $7,651. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4050", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia is employed by Summit Energy.\n- Callum reports directly to Mateo.\n- Yuki is employed by Atlas Freight.\n- Zoya is employed by Beacon Insurance.\n- Viktor reports directly to Yuki.\n- Callum is employed by Summit Energy.\n- Leila is employed by Atlas Freight.\n- Sofia reports directly to Callum.\n- The headquarters of Summit Energy is in Austin.\n- The headquarters of Helios Logistics is in Tallinn.\n- The headquarters of Pinnacle Software is in Valencia.\n- Jonas is employed by Atlas Freight.\n- Viktor is employed by Helios Logistics.\n- Hana is employed by Beacon Insurance.\n- Mateo reports directly to Zoya.\n- Leila reports directly to Hana.\n- The headquarters of Beacon Insurance is in Oslo.\n- The headquarters of Atlas Freight is in Nagoya.\n- Zoya reports directly to Leila.\n- Mateo is employed by Beacon Insurance.\n- Jonas reports directly to Sofia.\n- Hana reports directly to Viktor.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Turku", "2": "Oslo", "3": "Leeds"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4051", "family": "multihop", "state": "Corporate registry excerpt:\n- Bruno reports directly to Ravi.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- The headquarters of Northwind Systems is in Valencia.\n- The headquarters of Vantage Air is in Lyon.\n- Ravi reports directly to Nadia.\n- Bruno is employed by Northwind Systems.\n- Nadia is employed by Cedar Retail Group.\n- Ravi is employed by Cedar Retail Group.\n- Mara reports directly to Stefan.\n- Stefan is employed by Atlas Freight.\n- The headquarters of Cedar Retail Group is in Porto.\n- Priya reports directly to Mara.\n- Nadia reports directly to Priya.\n- The headquarters of Atlas Freight is in Bergen.\n- Amara reports directly to Bruno.\n- Dmitri is employed by Atlas Freight.\n- Aisha is employed by Cedar Retail Group.\n- Mara is employed by Cedar Retail Group.\n- Stefan reports directly to Dmitri.\n- Amara is employed by Cedar Retail Group.\n- Priya is employed by Atlas Freight.\n- Aisha reports directly to Amara.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Austin", "2": "Turku", "3": "Porto"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4052", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCobalt Health | decision file 39258 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-37 was issued Tuesday 11 July 2023. Covered classes are employee / team lead / field technician / contractor; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role employee, beginning 18 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region west, from 08 March 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 39258: Tessa Okafor, role=team lead, region=central. Event date 16 May 2026; request received 06 June 2026; claimed amount $1,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4053", "family": "intent", "state": "New travel ticket, customer message:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "changes seat assignment", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4054", "family": "policy", "state": "Governing document POL-85 was issued Thursday 03 August 2023. Covered classes are field technician / regional manager / employee / contractor / vendor / intern; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role contractor, beginning 27 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 55178 | service credit | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region west, from 23 January 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 55178: Mei Silva, role=employee, region=east. Event date 30 May 2026; request received 04 July 2026; claimed amount $5,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4055", "family": "intent", "state": "Incoming support request via email:\n\"Wrong address on order 82681, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4056", "family": "policy", "state": "Governing document MAN-17 was issued Sunday 05 May 2024. Covered classes are contractor / vendor / team lead; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region west, from 11 April 2025 onward.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 34593 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $2,000 for role contractor, beginning 25 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 34593: Nadia Tan, role=vendor, region=central. Event date 23 March 2026; request received 07 May 2026; claimed amount $8,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4057", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $14,000 for role intern, beginning 17 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nVantage Air | decision file 39651 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region north, from 04 July 2024 onward.\n\nGoverning document STD-64 was issued Monday 19 June 2023. Covered classes are contractor / intern / regional manager; other roles are outside scope.\n\nCASE 39651: Bruno Ames, role=contractor, region=east. Event date 06 June 2025; request received 07 June 2025; claimed amount $13,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4058", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "reports lost baggage", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-4059", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena is employed by Pinnacle Software.\n- The headquarters of Helios Logistics is in Tallinn.\n- Mateo is employed by Summit Energy.\n- Dmitri reports directly to Mateo.\n- Omar reports directly to Sofia.\n- Elena reports directly to Bruno.\n- Sofia reports directly to Dmitri.\n- Mateo reports directly to Elena.\n- The headquarters of Pinnacle Software is in Leeds.\n- Leila is employed by Pinnacle Software.\n- Yuki reports directly to Amara.\n- The headquarters of Summit Energy is in Valencia.\n- Bruno is employed by Summit Energy.\n- The headquarters of Beacon Insurance is in Lyon.\n- Bruno reports directly to Leila.\n- Amara is employed by Beacon Insurance.\n- Sofia is employed by Summit Energy.\n- The headquarters of Atlas Freight is in Cork.\n- Dmitri is employed by Helios Logistics.\n- Yuki is employed by Pinnacle Software.\n- Omar is employed by Atlas Freight.\n- Leila reports directly to Yuki.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Porto", "2": "Valencia", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4060", "family": "intent", "state": "Incoming travel request via email:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "changes seat assignment", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4061", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "books airfare", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4062", "family": "intent", "state": "New travel ticket, customer message:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4063", "family": "policy", "state": "A manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region south, from 12 December 2023 onward.\n\nA2 changes the limit to $14,000 for role contractor, beginning 12 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nMeridian Bank | decision file 74750 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document PROC-19 was issued Thursday 03 August 2023. Covered classes are field technician / employee / regional manager / team lead / vendor / contractor; other roles are outside scope.\n\nCASE 74750: Pablo Silva, role=field technician, region=east. Event date 13 February 2025; request received 14 April 2025; claimed amount $1,749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4064", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Valencia.\n- Hana reports directly to Ingrid.\n- Elena reports directly to Hana.\n- Elena is employed by Meridian Bank.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- Hana is employed by Beacon Insurance.\n- Stefan reports directly to Jonas.\n- Ravi is employed by Ironwood Manufacturing.\n- Ingrid is employed by Meridian Bank.\n- Jonas reports directly to Sofia.\n- Amara is employed by Lattice Analytics.\n- The headquarters of Cobalt Health is in Austin.\n- Amara reports directly to Priya.\n- Priya reports directly to Stefan.\n- Jonas is employed by Cobalt Health.\n- The headquarters of Lattice Analytics is in Cork.\n- Sofia reports directly to Elena.\n- The headquarters of Beacon Insurance is in Turku.\n- Sofia is employed by Meridian Bank.\n- Ravi reports directly to Amara.\n- Priya is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Cork", "2": "Bergen", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4065", "family": "policy", "state": "A2 changes the limit to $6,500 for role vendor, beginning 26 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nGoverning document POL-40 was issued Saturday 20 January 2024. Covered classes are intern / vendor / employee / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region west, from 07 November 2024 onward.\n\nHelios Logistics | decision file 86916 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 86916: Nadia Berg, role=contractor, region=east. Event date 03 July 2026; request received 22 September 2026; claimed amount $1,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4066", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Vantage Air is in Nagoya.\n- Mateo is employed by Vantage Air.\n- Felix is employed by Lattice Analytics.\n- Felix reports directly to Mara.\n- Nadia reports directly to Yuki.\n- Mara reports directly to Mateo.\n- The headquarters of Northwind Systems is in Nagoya.\n- Hana is employed by Lattice Analytics.\n- Kenji reports directly to Felix.\n- Mara is employed by Lattice Analytics.\n- The headquarters of Lattice Analytics is in Turku.\n- Kenji is employed by Summit Energy.\n- Hana reports directly to Pablo.\n- Nadia is employed by Lattice Analytics.\n- Pablo is employed by Summit Energy.\n- The headquarters of Summit Energy is in Lyon.\n- Yuki is employed by Vantage Air.\n- Yuki reports directly to Dmitri.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Dmitri is employed by Summit Energy.\n- Pablo reports directly to Kenji.\n- Dmitri reports directly to Hana.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Valencia", "2": "Turku", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4067", "family": "policy", "state": "A2 changes the limit to $9,500 for role contractor, beginning 17 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region west, from 16 September 2024 onward.\n\nGoverning document POL-71 was issued Thursday 05 October 2023. Covered classes are team lead / field technician / regional manager / vendor / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nPinnacle Software | decision file 60313 | travel reimbursement | consolidated rule pack\n\nCASE 60313: Jonas Ames, role=contractor, region=central. Event date 19 September 2025; request received 25 November 2025; claimed amount $1,649. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4068", "family": "intent", "state": "Incoming support request via email:\n\"Cancel my order 92897, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4069", "family": "intent", "state": "Incoming travel request via email:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "cancels a booking", "3": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-4070", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei reports directly to Elena.\n- Tessa is employed by Summit Energy.\n- Mateo is employed by Beacon Insurance.\n- Pablo is employed by Helios Logistics.\n- The headquarters of Summit Energy is in Oslo.\n- Ravi is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Lyon.\n- Sofia is employed by Pinnacle Software.\n- The headquarters of Beacon Insurance is in Lyon.\n- Priya reports directly to Sofia.\n- Priya is employed by Meridian Bank.\n- Elena reports directly to Tessa.\n- Tessa reports directly to Ravi.\n- Amara is employed by Beacon Insurance.\n- Mateo reports directly to Mei.\n- Pablo reports directly to Mateo.\n- The headquarters of Helios Logistics is in Bergen.\n- The headquarters of Pinnacle Software is in Valencia.\n- Elena is employed by Beacon Insurance.\n- Amara reports directly to Pablo.\n- Sofia reports directly to Amara.\n- Mei is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Austin", "2": "Bergen", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4071", "family": "policy", "state": "Cobalt Health | decision file 64396 | relocation assistance | consolidated rule pack\n\nGoverning document POL-39 was issued Friday 08 December 2023. Covered classes are regional manager / vendor / contractor / employee / team lead; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region coastal, from 07 September 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $2,000 for role contractor, beginning 14 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 64396: Priya Tan, role=regional manager, region=west. Event date 11 May 2025; request received 24 June 2025; claimed amount $2,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4072", "family": "intent", "state": "New support ticket, customer message:\n\"Refund order 52962, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4073", "family": "policy", "state": "A manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role employee, beginning 10 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region east, from 09 March 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-86 was issued Wednesday 06 December 2023. Covered classes are team lead / field technician / employee; other roles are outside scope.\n\nPinnacle Software | decision file 77899 | data export review | consolidated rule pack\n\nCASE 77899: Yuki Tan, role=intern, region=south. Event date 23 August 2025; request received 23 October 2025; claimed amount $2,049. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4074", "family": "intent", "state": "Incoming support request via email:\n\"The product broke — refund 77440 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "asks for money back on a purchase", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4075", "family": "intent", "state": "Incoming support request via email:\n\"Tracking for 58724 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4076", "family": "policy", "state": "Pinnacle Software | decision file 58111 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document STD-28 was issued Saturday 24 February 2024. Covered classes are field technician / intern / team lead / vendor / regional manager; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region coastal, from 29 May 2024 onward.\n\nA2 changes the limit to $2,000 for role intern, beginning 16 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 58111: Mara Silva, role=employee, region=north. Event date 09 November 2024; request received 14 February 2025; claimed amount $2,651. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4077", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Summit Energy is in Cork.\n- Mei reports directly to Pablo.\n- Mateo is employed by Summit Energy.\n- Tobias reports directly to Mei.\n- Felix reports directly to Tobias.\n- Felix is employed by Vantage Air.\n- The headquarters of Helios Logistics is in Leeds.\n- Mateo reports directly to Felix.\n- The headquarters of Pinnacle Software is in Bergen.\n- The headquarters of Vantage Air is in Turku.\n- Mara is employed by Helios Logistics.\n- The headquarters of Cobalt Health is in Austin.\n- Pablo is employed by Vantage Air.\n- Tobias is employed by Vantage Air.\n- Hana is employed by Cobalt Health.\n- Ravi is employed by Summit Energy.\n- Priya is employed by Pinnacle Software.\n- Ravi reports directly to Mateo.\n- Priya reports directly to Hana.\n- Hana reports directly to Ravi.\n- Mei is employed by Summit Energy.\n- Pablo reports directly to Mara.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Turku", "2": "Ghent", "3": "Leeds"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4078", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "cancels a booking", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4079", "family": "intent", "state": "A user sent this message to the support desk:\n\"Don't need the item anymore — cancel order 64817\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants to cancel a placed order", "4": "wants a different size/color/variant", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4080", "family": "policy", "state": "Governing document POL-75 was issued Sunday 31 March 2024. Covered classes are vendor / employee / intern / team lead / field technician; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role field technician, beginning 19 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCedar Retail Group | decision file 26388 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region north, from 28 September 2024 onward.\n\nCASE 26388: Mateo Okafor, role=team lead, region=east. Event date 28 July 2025; request received 12 August 2025; claimed amount $1,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4081", "family": "intent", "state": "New travel ticket, customer message:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "books airfare", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4082", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nMeridian Bank | decision file 10834 | vendor onboarding | consolidated rule pack\n\nGoverning document POL-53 was issued Friday 12 May 2023. Covered classes are employee / intern / contractor / regional manager / team lead; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role intern, beginning 08 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region central, from 14 June 2024 onward.\n\nCASE 10834: Ingrid Silva, role=field technician, region=west. Event date 06 January 2025; request received 06 April 2025; claimed amount $4,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4083", "family": "policy", "state": "A manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role field technician, beginning 17 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 99575 | data export review | consolidated rule pack\n\nGoverning document MAN-49 was issued Thursday 09 March 2023. Covered classes are field technician / intern / contractor / regional manager; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region north, from 23 March 2024 onward.\n\nCASE 99575: Sofia Tan, role=intern, region=east. Event date 05 August 2025; request received 18 August 2025; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4084", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia reports directly to Amara.\n- The headquarters of Cedar Retail Group is in Cork.\n- Zoya reports directly to Callum.\n- Aisha reports directly to Stefan.\n- Viktor is employed by Atlas Freight.\n- Zoya is employed by Northwind Systems.\n- The headquarters of Northwind Systems is in Turku.\n- Callum is employed by Atlas Freight.\n- The headquarters of Vantage Air is in Turku.\n- Callum reports directly to Viktor.\n- Pablo is employed by Atlas Freight.\n- Kenji is employed by Northwind Systems.\n- Viktor reports directly to Aisha.\n- Pablo reports directly to Kenji.\n- Amara is employed by Cedar Retail Group.\n- The headquarters of Lattice Analytics is in Nagoya.\n- Amara reports directly to Zoya.\n- Stefan is employed by Atlas Freight.\n- Stefan reports directly to Pablo.\n- Aisha is employed by Northwind Systems.\n- Sofia is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Nagoya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Zoya's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Nagoya", "2": "Bergen", "3": "Porto"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4085", "family": "intent", "state": "Incoming support request via email:\n\"Wrong address on order 31243, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-4086", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila is employed by Atlas Freight.\n- Pablo reports directly to Lucia.\n- Mei reports directly to Yuki.\n- Lucia reports directly to Hana.\n- Bruno is employed by Atlas Freight.\n- Aisha reports directly to Leila.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Leila reports directly to Pablo.\n- Pablo is employed by Ironwood Manufacturing.\n- Hana is employed by Lattice Analytics.\n- The headquarters of Pinnacle Software is in Bergen.\n- Yuki reports directly to Tessa.\n- Yuki is employed by Pinnacle Software.\n- Mei is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Nagoya.\n- Lucia is employed by Ironwood Manufacturing.\n- Bruno reports directly to Mei.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- Aisha is employed by Atlas Freight.\n- Hana reports directly to Bruno.\n- Tessa is employed by Pinnacle Software.\n- The headquarters of Lattice Analytics is in Austin.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Nagoya", "2": "Cork", "3": "Porto"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4087", "family": "policy", "state": "Meridian Bank | decision file 62923 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document MAN-98 was issued Thursday 08 June 2023. Covered classes are team lead / field technician / regional manager; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role vendor, beginning 22 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region west, from 04 June 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 62923: Mateo Okafor, role=team lead, region=south. Event date 07 September 2025; request received 28 September 2025; claimed amount $2,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4088", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $1,100 for region coastal, from 06 September 2024 onward.\n\nA2 changes the limit to $2,800 for role field technician, beginning 19 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-26 was issued Wednesday 06 March 2024. Covered classes are field technician / employee / contractor / vendor; other roles are outside scope.\n\nLattice Analytics | decision file 34997 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 34997: Leila Ames, role=field technician, region=west. Event date 10 August 2026; request received 29 November 2026; claimed amount $1,249. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4089", "family": "policy", "state": "Governing document POL-75 was issued Monday 20 February 2023. Covered classes are regional manager / contractor / field technician / vendor / intern; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role field technician, beginning 04 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region north, from 31 December 2023 onward.\n\nNorthwind Systems | decision file 26021 | vendor onboarding | consolidated rule pack\n\nCASE 26021: Elena Tan, role=team lead, region=south. Event date 03 February 2026; request received 21 March 2026; claimed amount $2,699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4090", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $7,500 for region north, from 24 August 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document MAN-88 was issued Thursday 31 August 2023. Covered classes are intern / vendor / employee / regional manager / field technician; other roles are outside scope.\n\nCedar Retail Group | decision file 33263 | data export review | consolidated rule pack\n\nA2 changes the limit to $4,200 for role employee, beginning 23 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 33263: Sofia Ames, role=employee, region=east. Event date 28 July 2025; request received 01 September 2025; claimed amount $2,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4091", "family": "policy", "state": "A manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region west, from 06 August 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $9,500 for role intern, beginning 27 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-59 was issued Monday 25 September 2023. Covered classes are vendor / employee / intern / field technician / team lead; other roles are outside scope.\n\nCedar Retail Group | decision file 56226 | data export review | consolidated rule pack\n\nCASE 56226: Priya Tan, role=regional manager, region=south. Event date 04 August 2025; request received 18 September 2025; claimed amount $9,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4092", "family": "intent", "state": "Incoming travel request via email:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "changes seat assignment", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4093", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nBeacon Insurance | decision file 48317 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $1,100 for region west, from 13 March 2024 onward.\n\nA2 changes the limit to $6,500 for role contractor, beginning 01 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document POL-32 was issued Thursday 09 November 2023. Covered classes are contractor / employee / vendor / team lead / regional manager / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCASE 48317: Pablo Okafor, role=regional manager, region=coastal. Event date 17 January 2027; request received 01 February 2027; claimed amount $1,649. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4094", "family": "intent", "state": "A user sent this message to the support desk:\n\"Can i exchange 40699 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "wants a different size/color/variant", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4095", "family": "intent", "state": "A user sent this message to the support desk:\n\"The product broke — refund 29538 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4096", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $1,600 for region south, from 16 June 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document MAN-51 was issued Sunday 27 August 2023. Covered classes are regional manager / field technician / contractor / vendor / intern; other roles are outside scope.\n\nIronwood Manufacturing | decision file 21686 | service credit | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $4,200 for role field technician, beginning 02 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 21686: Ravi Novak, role=contractor, region=south. Event date 30 April 2026; request received 15 May 2026; claimed amount $1,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4097", "family": "intent", "state": "Incoming travel request via email:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "cancels a booking", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-4098", "family": "intent", "state": "Incoming support request via email:\n\"Tracking for 10538 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4099", "family": "policy", "state": "Governing document STD-28 was issued Thursday 28 March 2024. Covered classes are employee / vendor / field technician / intern; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $14,000 for role team lead, beginning 07 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region coastal, from 27 June 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nNorthwind Systems | decision file 14295 | travel reimbursement | consolidated rule pack\n\nCASE 14295: Aisha Novak, role=employee, region=west. Event date 24 February 2027; request received 02 May 2027; claimed amount $6,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4100", "family": "policy", "state": "Governing document STD-83 was issued Friday 08 March 2024. Covered classes are team lead / field technician / contractor / regional manager / intern / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region central, from 30 August 2024 onward.\n\nA2 changes the limit to $2,000 for role field technician, beginning 06 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 89123 | service credit | consolidated rule pack\n\nCASE 89123: Dmitri Ames, role=vendor, region=central. Event date 18 June 2025; request received 08 July 2025; claimed amount $8,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4101", "family": "intent", "state": "Incoming support request via email:\n\"Order 30220 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order", "4": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4102", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Atlas Freight is in Bergen.\n- Sofia is employed by Cobalt Health.\n- Jonas is employed by Cobalt Health.\n- Mara reports directly to Tobias.\n- Jonas reports directly to Aisha.\n- The headquarters of Pinnacle Software is in Ghent.\n- Aisha reports directly to Mei.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Felix reports directly to Mara.\n- Tobias is employed by Pinnacle Software.\n- Nadia is employed by Atlas Freight.\n- Dmitri is employed by Pinnacle Software.\n- Mei is employed by Pinnacle Software.\n- Mara is employed by Atlas Freight.\n- Tobias reports directly to Dmitri.\n- The headquarters of Lattice Analytics is in Austin.\n- Felix is employed by Atlas Freight.\n- Sofia reports directly to Felix.\n- Nadia reports directly to Sofia.\n- Mei reports directly to Nadia.\n- Aisha is employed by Pinnacle Software.\n- The headquarters of Cobalt Health is in Porto.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Oslo", "2": "Ghent", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-4103", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei is employed by Helios Logistics.\n- Kenji is employed by Cedar Retail Group.\n- Dmitri is employed by Cedar Retail Group.\n- The headquarters of Helios Logistics is in Leeds.\n- Mateo reports directly to Kenji.\n- Omar reports directly to Amara.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Amara reports directly to Felix.\n- Amara is employed by Cobalt Health.\n- Mei reports directly to Nadia.\n- Kenji reports directly to Elena.\n- Felix reports directly to Mei.\n- The headquarters of Cobalt Health is in Turku.\n- The headquarters of Cedar Retail Group is in Cork.\n- Felix is employed by Beacon Insurance.\n- The headquarters of Summit Energy is in Cork.\n- Dmitri reports directly to Mateo.\n- Omar is employed by Cobalt Health.\n- Elena is employed by Summit Energy.\n- Elena reports directly to Omar.\n- Mateo is employed by Cedar Retail Group.\n- Nadia is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Leeds", "2": "Turku", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4104", "family": "policy", "state": "Summit Energy | decision file 11346 | data export review | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-82 was issued Monday 02 October 2023. Covered classes are vendor / team lead / field technician; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region west, from 11 September 2024 onward.\n\nA2 changes the limit to $2,800 for role field technician, beginning 24 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 11346: Callum Okafor, role=field technician, region=central. Event date 06 June 2026; request received 13 July 2026; claimed amount $1,600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4105", "family": "multihop", "state": "Corporate registry excerpt:\n- Ingrid reports directly to Callum.\n- Dmitri reports directly to Stefan.\n- Stefan is employed by Atlas Freight.\n- Viktor reports directly to Amara.\n- Amara is employed by Cedar Retail Group.\n- Zoya is employed by Helios Logistics.\n- Bruno is employed by Helios Logistics.\n- Callum is employed by Cedar Retail Group.\n- Bruno reports directly to Dmitri.\n- Ingrid is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Valencia.\n- The headquarters of Lattice Analytics is in Turku.\n- Zoya reports directly to Mara.\n- Dmitri is employed by Meridian Bank.\n- Amara reports directly to Ingrid.\n- The headquarters of Cedar Retail Group is in Leeds.\n- The headquarters of Atlas Freight is in Oslo.\n- Mara is employed by Meridian Bank.\n- Callum reports directly to Zoya.\n- Viktor is employed by Helios Logistics.\n- Stefan reports directly to Viktor.\n- The headquarters of Meridian Bank is in Oslo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Turku", "2": "Tallinn", "3": "Austin"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4106", "family": "policy", "state": "A manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-34 was issued Thursday 23 March 2023. Covered classes are vendor / team lead / regional manager / intern / employee; other roles are outside scope.\n\nNorthwind Systems | decision file 98478 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region west, from 07 November 2023 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $1,300 for role field technician, beginning 08 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 98478: Mateo Ames, role=contractor, region=coastal. Event date 30 April 2026; request received 21 June 2026; claimed amount $1,849. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4107", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $5,000 for region south, from 06 November 2023 onward.\n\nGoverning document PROC-34 was issued Thursday 19 January 2023. Covered classes are field technician / regional manager / employee; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nMeridian Bank | decision file 31264 | service credit | consolidated rule pack\n\nA2 changes the limit to $14,000 for role field technician, beginning 13 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 31264: Mara Berg, role=field technician, region=west. Event date 09 November 2023; request received 10 December 2023; claimed amount $5,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4108", "family": "policy", "state": "A manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region coastal, from 02 December 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role team lead, beginning 26 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-52 was issued Sunday 10 December 2023. Covered classes are vendor / intern / team lead / regional manager / field technician / employee; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nSummit Energy | decision file 13099 | equipment warranty | consolidated rule pack\n\nCASE 13099: Stefan Novak, role=intern, region=coastal. Event date 27 April 2026; request received 26 May 2026; claimed amount $6,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4109", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role team lead, beginning 04 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region central, from 04 September 2024 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nGoverning document MAN-12 was issued Wednesday 14 February 2024. Covered classes are vendor / regional manager / contractor / employee / team lead / intern; other roles are outside scope.\n\nCobalt Health | decision file 78985 | data export review | consolidated rule pack\n\nCASE 78985: Elena Silva, role=vendor, region=central. Event date 14 March 2027; request received 13 May 2027; claimed amount $2,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4110", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region west, from 28 October 2023 onward.\n\nA2 changes the limit to $2,800 for role employee, beginning 05 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-71 was issued Saturday 10 June 2023. Covered classes are vendor / employee / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 37507 | equipment warranty | consolidated rule pack\n\nCASE 37507: Stefan Ames, role=regional manager, region=north. Event date 11 June 2024; request received 17 August 2024; claimed amount $2,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4111", "family": "policy", "state": "Governing document PROC-27 was issued Saturday 04 February 2023. Covered classes are contractor / intern / vendor / regional manager / employee / field technician; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region central, from 09 November 2023 onward.\n\nHelios Logistics | decision file 24558 | service credit | consolidated rule pack\n\nA2 changes the limit to $1,300 for role team lead, beginning 04 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 24558: Nadia Berg, role=field technician, region=south. Event date 03 November 2025; request received 13 November 2025; claimed amount $1,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4112", "family": "intent", "state": "Incoming support request via email:\n\"Swap order 94587 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4113", "family": "intent", "state": "Incoming support request via email:\n\"Cancel my order 84640, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "asks where an existing order is", "4": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-4114", "family": "intent", "state": "A user sent this message to the support desk:\n\"Cancel my order 37780, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "wants a different size/color/variant", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4115", "family": "policy", "state": "Meridian Bank | decision file 96434 | service credit | consolidated rule pack\n\nGoverning document PROC-75 was issued Friday 15 September 2023. Covered classes are contractor / regional manager / team lead / vendor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 13 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region coastal, from 14 March 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 96434: Tobias Okafor, role=team lead, region=west. Event date 13 June 2024; request received 15 July 2024; claimed amount $4,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4116", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role team lead, beginning 20 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-77 was issued Friday 28 July 2023. Covered classes are vendor / intern / employee / field technician / regional manager / contractor; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nAtlas Freight | decision file 72975 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region north, from 19 March 2024 onward.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCASE 72975: Mei Berg, role=contractor, region=central. Event date 25 October 2024; request received 23 January 2025; claimed amount $6,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4117", "family": "policy", "state": "Governing document POL-26 was issued Tuesday 14 February 2023. Covered classes are employee / team lead / intern / vendor / field technician; other roles are outside scope.\n\nHelios Logistics | decision file 74280 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region west, from 24 October 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role employee, beginning 17 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nCASE 74280: Mateo Okafor, role=regional manager, region=west. Event date 15 May 2025; request received 12 July 2025; claimed amount $3,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4118", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong address on order 33928, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-4119", "family": "multihop", "state": "Corporate registry excerpt:\n- Bruno reports directly to Tessa.\n- Sofia reports directly to Mateo.\n- Tessa is employed by Atlas Freight.\n- The headquarters of Meridian Bank is in Nagoya.\n- The headquarters of Vantage Air is in Cork.\n- Lucia is employed by Lattice Analytics.\n- Tessa reports directly to Sofia.\n- Leila reports directly to Aisha.\n- Sofia is employed by Atlas Freight.\n- The headquarters of Lattice Analytics is in Lyon.\n- Mateo is employed by Atlas Freight.\n- Aisha is employed by Cobalt Health.\n- The headquarters of Atlas Freight is in Valencia.\n- Zoya is employed by Atlas Freight.\n- The headquarters of Cobalt Health is in Bergen.\n- Lucia reports directly to Bruno.\n- Bruno is employed by Atlas Freight.\n- Kenji reports directly to Zoya.\n- Zoya reports directly to Leila.\n- Leila is employed by Cobalt Health.\n- Aisha reports directly to Lucia.\n- Kenji is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Bergen", "2": "Cork", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4120", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 3996 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "reports an item arrived broken", "2": "asks for money back on a purchase", "3": "asks where an existing order is", "4": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-4121", "family": "intent", "state": "A user sent this message to the support desk:\n\"73353 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants the delivery address updated", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4122", "family": "policy", "state": "Governing document MAN-32 was issued Wednesday 04 January 2023. Covered classes are team lead / contractor / intern / regional manager / vendor; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role team lead, beginning 11 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 14311 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region west, from 13 June 2023 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 14311: Aisha Ames, role=employee, region=west. Event date 11 November 2023; request received 20 November 2023; claimed amount $2,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4123", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region north, from 23 April 2024 onward.\n\nGoverning document STD-57 was issued Thursday 11 January 2024. Covered classes are employee / vendor / contractor / team lead; other roles are outside scope.\n\nCedar Retail Group | decision file 33556 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role contractor, beginning 01 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 33556: Sofia Silva, role=team lead, region=north. Event date 30 August 2025; request received 07 October 2025; claimed amount $1,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4124", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Ironwood Manufacturing is in Turku.\n- Mateo reports directly to Kenji.\n- Priya reports directly to Pablo.\n- Pablo reports directly to Felix.\n- Mateo is employed by Helios Logistics.\n- The headquarters of Summit Energy is in Nagoya.\n- Ingrid reports directly to Jonas.\n- Felix is employed by Ironwood Manufacturing.\n- The headquarters of Helios Logistics is in Bergen.\n- Kenji reports directly to Priya.\n- Viktor is employed by Summit Energy.\n- Jonas is employed by Vantage Air.\n- The headquarters of Vantage Air is in Leeds.\n- The headquarters of Lattice Analytics is in Turku.\n- Kenji is employed by Helios Logistics.\n- Jonas reports directly to Amara.\n- Ingrid is employed by Lattice Analytics.\n- Priya is employed by Vantage Air.\n- Amara is employed by Helios Logistics.\n- Viktor reports directly to Mateo.\n- Felix reports directly to Ingrid.\n- Pablo is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Oslo", "2": "Leeds", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4125", "family": "policy", "state": "Governing document PROC-17 was issued Wednesday 31 January 2024. Covered classes are contractor / regional manager / vendor / intern / employee / field technician; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role field technician, beginning 02 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 29212 | service credit | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region east, from 21 June 2024 onward.\n\nCASE 29212: Pablo Berg, role=vendor, region=west. Event date 18 September 2025; request received 17 October 2025; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4126", "family": "policy", "state": "Meridian Bank | decision file 67583 | service credit | consolidated rule pack\n\nGoverning document STD-89 was issued Friday 21 July 2023. Covered classes are intern / team lead / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $9,500 for role intern, beginning 10 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region central, from 25 June 2024 onward.\n\nCASE 67583: Bruno Okafor, role=vendor, region=coastal. Event date 16 September 2025; request received 30 September 2025; claimed amount $2,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4127", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila is employed by Northwind Systems.\n- The headquarters of Lattice Analytics is in Turku.\n- The headquarters of Helios Logistics is in Cork.\n- Ravi reports directly to Tobias.\n- Yuki is employed by Beacon Insurance.\n- Sofia is employed by Northwind Systems.\n- The headquarters of Northwind Systems is in Austin.\n- Mateo reports directly to Leila.\n- The headquarters of Cobalt Health is in Valencia.\n- Zoya reports directly to Mateo.\n- Elena reports directly to Zoya.\n- Zoya is employed by Helios Logistics.\n- Ravi is employed by Lattice Analytics.\n- Yuki reports directly to Sofia.\n- Leila reports directly to Yuki.\n- Jonas reports directly to Elena.\n- The headquarters of Beacon Insurance is in Ghent.\n- Elena is employed by Cobalt Health.\n- Jonas is employed by Cobalt Health.\n- Sofia reports directly to Ravi.\n- Mateo is employed by Helios Logistics.\n- Tobias is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Tallinn", "2": "Valencia", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4128", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document STD-10 was issued Thursday 05 October 2023. Covered classes are vendor / intern / field technician / contractor; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 22 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 80817 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region coastal, from 21 September 2024 onward.\n\nCASE 80817: Ravi Ames, role=field technician, region=east. Event date 27 August 2026; request received 17 September 2026; claimed amount $899. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4129", "family": "intent", "state": "New travel ticket, customer message:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "asks flight status", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4130", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region central, from 02 September 2024 onward.\n\nGoverning document MAN-53 was issued Sunday 17 March 2024. Covered classes are field technician / employee / contractor / vendor; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 29 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCobalt Health | decision file 95902 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 95902: Stefan Berg, role=regional manager, region=central. Event date 03 September 2025; request received 04 October 2025; claimed amount $851. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4131", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role vendor, beginning 05 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-51 was issued Monday 06 May 2024. Covered classes are vendor / employee / field technician; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCedar Retail Group | decision file 15489 | data export review | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region west, from 02 March 2025 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 15489: Stefan Silva, role=intern, region=central. Event date 16 May 2025; request received 07 July 2025; claimed amount $2,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4132", "family": "policy", "state": "A manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 97056 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $2,000 for role field technician, beginning 17 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-40 was issued Sunday 13 August 2023. Covered classes are field technician / intern / regional manager / contractor / employee / vendor; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region west, from 28 January 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 97056: Zoya Ames, role=contractor, region=coastal. Event date 22 September 2024; request received 21 January 2025; claimed amount $1,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4133", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nPinnacle Software | decision file 98197 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region central, from 15 June 2023 onward.\n\nA2 changes the limit to $1,300 for role team lead, beginning 16 August 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-95 was issued Wednesday 18 January 2023. Covered classes are field technician / vendor / team lead / regional manager; other roles are outside scope.\n\nCASE 98197: Yuki Novak, role=intern, region=east. Event date 27 January 2026; request received 13 March 2026; claimed amount $1,300. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4134", "family": "intent", "state": "New support ticket, customer message:\n\"Want my money back for 83449\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "wants the delivery address updated", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4135", "family": "policy", "state": "A2 changes the limit to $1,300 for role regional manager, beginning 08 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCobalt Health | decision file 22376 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nGoverning document POL-22 was issued Saturday 12 August 2023. Covered classes are regional manager / vendor / intern / contractor / field technician / team lead; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region west, from 03 January 2024 onward.\n\nCASE 22376: Mei Ames, role=employee, region=east. Event date 23 June 2025; request received 13 July 2025; claimed amount $2,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4136", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "changes seat assignment", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4137", "family": "policy", "state": "Summit Energy | decision file 40282 | data export review | consolidated rule pack\n\nGoverning document MAN-91 was issued Thursday 30 November 2023. Covered classes are intern / employee / regional manager / vendor / team lead / field technician; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 10 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region west, from 27 October 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 40282: Hana Tan, role=field technician, region=east. Event date 11 August 2025; request received 10 November 2025; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4138", "family": "policy", "state": "Pinnacle Software | decision file 77465 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role contractor, beginning 19 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-33 was issued Friday 19 May 2023. Covered classes are contractor / employee / regional manager / team lead; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region north, from 19 August 2023 onward.\n\nCASE 77465: Mateo Novak, role=employee, region=central. Event date 08 February 2025; request received 17 May 2025; claimed amount $3,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4139", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCobalt Health | decision file 89949 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region coastal, from 05 October 2024 onward.\n\nGoverning document POL-67 was issued Tuesday 23 April 2024. Covered classes are field technician / intern / vendor / regional manager / contractor / employee; other roles are outside scope.\n\nA2 changes the limit to $800 for role intern, beginning 12 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 89949: Jonas Silva, role=regional manager, region=west. Event date 14 December 2025; request received 16 January 2026; claimed amount $599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4140", "family": "policy", "state": "Northwind Systems | decision file 73779 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region east, from 28 January 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $6,500 for role employee, beginning 13 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-70 was issued Tuesday 18 July 2023. Covered classes are vendor / regional manager / contractor / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCASE 73779: Tessa Ames, role=vendor, region=coastal. Event date 20 March 2026; request received 04 May 2026; claimed amount $1,600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4141", "family": "intent", "state": "A user sent this message to the support desk:\n\"Don't need the item anymore — cancel order 68602\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4142", "family": "intent", "state": "Incoming support request via email:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "wants a different size/color/variant", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4143", "family": "policy", "state": "A2 changes the limit to $1,300 for role regional manager, beginning 19 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-21 was issued Monday 13 March 2023. Covered classes are team lead / regional manager / vendor / contractor / employee / field technician; other roles are outside scope.\n\nHelios Logistics | decision file 92868 | data export review | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region north, from 08 January 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 92868: Jonas Novak, role=field technician, region=central. Event date 28 February 2026; request received 05 June 2026; claimed amount $2,051. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4144", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 59375 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4145", "family": "multihop", "state": "Corporate registry excerpt:\n- Hana is employed by Pinnacle Software.\n- The headquarters of Lattice Analytics is in Ghent.\n- Tobias is employed by Pinnacle Software.\n- Tessa is employed by Ironwood Manufacturing.\n- Zoya reports directly to Tobias.\n- The headquarters of Pinnacle Software is in Cork.\n- The headquarters of Meridian Bank is in Porto.\n- Viktor reports directly to Tessa.\n- Yuki is employed by Ironwood Manufacturing.\n- Ingrid is employed by Pinnacle Software.\n- Tessa reports directly to Hana.\n- The headquarters of Beacon Insurance is in Valencia.\n- Felix reports directly to Ingrid.\n- Zoya is employed by Pinnacle Software.\n- Omar is employed by Ironwood Manufacturing.\n- Omar reports directly to Zoya.\n- Ingrid reports directly to Omar.\n- Viktor is employed by Lattice Analytics.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- Hana reports directly to Yuki.\n- Felix is employed by Meridian Bank.\n- Yuki reports directly to Felix.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Cork", "2": "Valencia", "3": "Porto"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4146", "family": "policy", "state": "Governing document STD-73 was issued Wednesday 06 December 2023. Covered classes are employee / team lead / intern / regional manager / contractor; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region coastal, from 06 December 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role contractor, beginning 10 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 58950 | relocation assistance | consolidated rule pack\n\nCASE 58950: Priya Okafor, role=employee, region=east. Event date 22 October 2025; request received 27 November 2025; claimed amount $799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4147", "family": "intent", "state": "New support ticket, customer message:\n\"I moved — update delivery for 81270\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4148", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-94 was issued Saturday 14 January 2023. Covered classes are employee / team lead / contractor; other roles are outside scope.\n\nHelios Logistics | decision file 28377 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region east, from 12 June 2023 onward.\n\nA2 changes the limit to $1,300 for role employee, beginning 11 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 28377: Leila Ames, role=field technician, region=central. Event date 08 October 2023; request received 24 October 2023; claimed amount $9,149. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4149", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role intern, beginning 29 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region east, from 12 March 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document POL-96 was issued Saturday 08 July 2023. Covered classes are contractor / field technician / regional manager; other roles are outside scope.\n\nMeridian Bank | decision file 26233 | data export review | consolidated rule pack\n\nCASE 26233: Amara Ames, role=vendor, region=coastal. Event date 02 December 2024; request received 15 December 2024; claimed amount $4,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4150", "family": "intent", "state": "New travel ticket, customer message:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "reports lost baggage", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4151", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCedar Retail Group | decision file 95384 | data export review | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document POL-49 was issued Saturday 22 July 2023. Covered classes are employee / vendor / intern / team lead; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role field technician, beginning 07 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region east, from 02 March 2024 onward.\n\nCASE 95384: Lucia Silva, role=vendor, region=west. Event date 02 August 2026; request received 24 August 2026; claimed amount $3,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4152", "family": "intent", "state": "Incoming travel request via email:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "changes seat assignment", "3": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4153", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role employee, beginning 17 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region west, from 23 January 2025 onward.\n\nGoverning document MAN-26 was issued Monday 08 April 2024. Covered classes are contractor / team lead / field technician; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nLattice Analytics | decision file 49597 | relocation assistance | consolidated rule pack\n\nCASE 49597: Priya Berg, role=regional manager, region=west. Event date 05 March 2025; request received 18 April 2025; claimed amount $5,151. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4154", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region coastal, from 04 January 2025 onward.\n\nCobalt Health | decision file 85120 | service credit | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document MAN-95 was issued Friday 26 April 2024. Covered classes are team lead / employee / intern / contractor; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 30 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 85120: Pablo Okafor, role=regional manager, region=coastal. Event date 05 March 2027; request received 22 June 2027; claimed amount $1,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4155", "family": "policy", "state": "A2 changes the limit to $6,500 for role regional manager, beginning 19 August 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-26 was issued Wednesday 01 February 2023. Covered classes are employee / vendor / regional manager; other roles are outside scope.\n\nCedar Retail Group | decision file 14022 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region south, from 29 May 2023 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 14022: Priya Tan, role=vendor, region=central. Event date 17 November 2023; request received 07 December 2023; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4156", "family": "intent", "state": "New travel ticket, customer message:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "changes seat assignment", "3": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4157", "family": "policy", "state": "Lattice Analytics | decision file 41946 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region north, from 15 July 2024 onward.\n\nGoverning document MAN-50 was issued Friday 03 November 2023. Covered classes are contractor / regional manager / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $800 for role employee, beginning 15 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 41946: Pablo Ames, role=regional manager, region=west. Event date 01 November 2026; request received 23 November 2026; claimed amount $1,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4158", "family": "intent", "state": "A user sent this message to the support desk:\n\"Refund order 74646, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants to cancel a placed order", "4": "wants the delivery address updated", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-4159", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role field technician, beginning 23 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 42026 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region east, from 04 September 2024 onward.\n\nGoverning document STD-95 was issued Sunday 07 January 2024. Covered classes are regional manager / vendor / field technician / employee; other roles are outside scope.\n\nCASE 42026: Viktor Ames, role=intern, region=north. Event date 17 July 2024; request received 22 October 2024; claimed amount $2,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4160", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-11 was issued Friday 12 January 2024. Covered classes are vendor / regional manager / employee / intern; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region coastal, from 26 May 2024 onward.\n\nA2 changes the limit to $2,000 for role intern, beginning 22 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 28666 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nCASE 28666: Sofia Silva, role=employee, region=central. Event date 13 September 2025; request received 28 October 2025; claimed amount $2,751. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4161", "family": "intent", "state": "Incoming support request via email:\n\"46958 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4162", "family": "policy", "state": "Northwind Systems | decision file 65262 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $2,000 for role field technician, beginning 18 September 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region east, from 15 July 2023 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nGoverning document PROC-71 was issued Thursday 23 February 2023. Covered classes are intern / contractor / vendor / team lead; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 65262: Mei Silva, role=field technician, region=east. Event date 22 February 2024; request received 21 April 2024; claimed amount $2,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4163", "family": "policy", "state": "Governing document PROC-80 was issued Saturday 22 July 2023. Covered classes are team lead / regional manager / employee; other roles are outside scope.\n\nNorthwind Systems | decision file 82207 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role team lead, beginning 24 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region north, from 28 November 2023 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 82207: Tessa Novak, role=team lead, region=coastal. Event date 02 September 2024; request received 16 October 2024; claimed amount $951. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4164", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 34799 | service credit | consolidated rule pack\n\nGoverning document STD-41 was issued Tuesday 17 October 2023. Covered classes are field technician / regional manager / contractor / intern / vendor; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region north, from 10 July 2024 onward.\n\nA2 changes the limit to $9,500 for role employee, beginning 26 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 34799: Kenji Okafor, role=employee, region=west. Event date 23 August 2025; request received 23 September 2025; claimed amount $2,701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4165", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "asks flight status", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4166", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $7,500 for region west, from 09 August 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nMeridian Bank | decision file 34948 | data export review | consolidated rule pack\n\nA2 changes the limit to $9,500 for role intern, beginning 03 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-16 was issued Thursday 16 March 2023. Covered classes are regional manager / employee / field technician; other roles are outside scope.\n\nCASE 34948: Hana Novak, role=employee, region=central. Event date 03 April 2026; request received 10 May 2026; claimed amount $7,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4167", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $7,500 for region central, from 02 January 2024 onward.\n\nA2 changes the limit to $2,000 for role intern, beginning 18 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-82 was issued Thursday 27 April 2023. Covered classes are team lead / employee / regional manager / vendor / intern / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nBeacon Insurance | decision file 38255 | data export review | consolidated rule pack\n\nCASE 38255: Ravi Novak, role=vendor, region=south. Event date 27 February 2025; request received 21 March 2025; claimed amount $2,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4168", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role vendor, beginning 03 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region central, from 26 September 2024 onward.\n\nPinnacle Software | decision file 89313 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-23 was issued Thursday 28 December 2023. Covered classes are intern / regional manager / employee / field technician / vendor; other roles are outside scope.\n\nCASE 89313: Sofia Berg, role=field technician, region=east. Event date 23 November 2026; request received 22 December 2026; claimed amount $2,049. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4169", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 54137 | data export review | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-23 was issued Wednesday 30 August 2023. Covered classes are vendor / team lead / regional manager / contractor / employee; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region west, from 05 January 2024 onward.\n\nA2 changes the limit to $2,000 for role vendor, beginning 31 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 54137: Lucia Silva, role=intern, region=coastal. Event date 31 December 2025; request received 16 January 2026; claimed amount $3,949. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4170", "family": "intent", "state": "Incoming support request via email:\n\"Refund order 16370, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4171", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 84978 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region east, from 28 April 2024 onward.\n\nA2 changes the limit to $9,500 for role vendor, beginning 01 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-58 was issued Friday 22 September 2023. Covered classes are employee / field technician / intern; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 84978: Priya Tan, role=regional manager, region=south. Event date 01 March 2025; request received 06 June 2025; claimed amount $6,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4172", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-23 was issued Monday 02 October 2023. Covered classes are contractor / field technician / team lead / intern; other roles are outside scope.\n\nHelios Logistics | decision file 99203 | service credit | consolidated rule pack\n\nA2 changes the limit to $14,000 for role vendor, beginning 17 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region north, from 11 August 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCASE 99203: Amara Berg, role=regional manager, region=central. Event date 28 October 2024; request received 12 December 2024; claimed amount $2,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4173", "family": "intent", "state": "A user sent this message to the travel desk:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "reports lost baggage", "3": "books airfare", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4174", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nMeridian Bank | decision file 98197 | data export review | consolidated rule pack\n\nA2 changes the limit to $6,500 for role employee, beginning 02 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-93 was issued Sunday 11 February 2024. Covered classes are contractor / regional manager / intern / vendor / employee / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region west, from 16 July 2024 onward.\n\nCASE 98197: Felix Okafor, role=regional manager, region=north. Event date 03 December 2026; request received 04 March 2027; claimed amount $749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4175", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region east, from 16 January 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,800 for role field technician, beginning 13 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 83575 | relocation assistance | consolidated rule pack\n\nGoverning document POL-12 was issued Monday 29 May 2023. Covered classes are field technician / team lead / employee / regional manager / contractor; other roles are outside scope.\n\nCASE 83575: Priya Novak, role=intern, region=coastal. Event date 14 February 2026; request received 15 April 2026; claimed amount $2,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4176", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei reports directly to Nadia.\n- Nadia is employed by Pinnacle Software.\n- Bruno reports directly to Stefan.\n- Callum is employed by Summit Energy.\n- The headquarters of Northwind Systems is in Lyon.\n- Bruno is employed by Helios Logistics.\n- Mei is employed by Summit Energy.\n- Priya is employed by Pinnacle Software.\n- The headquarters of Summit Energy is in Cork.\n- Callum reports directly to Bruno.\n- Nadia reports directly to Kenji.\n- Kenji reports directly to Priya.\n- Elena is employed by Pinnacle Software.\n- Stefan is employed by Northwind Systems.\n- Priya reports directly to Zoya.\n- Elena reports directly to Callum.\n- Zoya is employed by Summit Energy.\n- Kenji is employed by Pinnacle Software.\n- Zoya reports directly to Elena.\n- The headquarters of Lattice Analytics is in Ghent.\n- The headquarters of Pinnacle Software is in Nagoya.\n- The headquarters of Helios Logistics is in Ghent.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Oslo", "2": "Leeds", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4177", "family": "policy", "state": "Northwind Systems | decision file 15466 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role field technician, beginning 13 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region north, from 08 January 2025 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document PROC-81 was issued Tuesday 26 December 2023. Covered classes are regional manager / contractor / vendor / team lead / intern / field technician; other roles are outside scope.\n\nCASE 15466: Mateo Silva, role=team lead, region=east. Event date 21 April 2025; request received 05 June 2025; claimed amount $3,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4178", "family": "policy", "state": "A2 changes the limit to $9,500 for role team lead, beginning 08 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 33991 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region central, from 14 December 2023 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-30 was issued Tuesday 06 June 2023. Covered classes are contractor / vendor / regional manager / intern; other roles are outside scope.\n\nCASE 33991: Priya Okafor, role=field technician, region=coastal. Event date 29 January 2025; request received 13 February 2025; claimed amount $4,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4179", "family": "policy", "state": "Meridian Bank | decision file 36386 | data export review | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region central, from 17 March 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $4,200 for role contractor, beginning 11 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nGoverning document STD-61 was issued Saturday 09 December 2023. Covered classes are vendor / intern / regional manager / field technician / team lead; other roles are outside scope.\n\nCASE 36386: Amara Novak, role=employee, region=coastal. Event date 11 November 2024; request received 17 January 2025; claimed amount $5,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4180", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document PROC-41 was issued Wednesday 15 November 2023. Covered classes are team lead / intern / contractor / vendor / regional manager / field technician; other roles are outside scope.\n\nMeridian Bank | decision file 41444 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role vendor, beginning 29 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region central, from 14 December 2024 onward.\n\nCASE 41444: Bruno Silva, role=regional manager, region=west. Event date 31 March 2025; request received 21 April 2025; claimed amount $1,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4181", "family": "policy", "state": "Governing document MAN-57 was issued Saturday 14 October 2023. Covered classes are field technician / regional manager / team lead / vendor; other roles are outside scope.\n\nCobalt Health | decision file 43249 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $4,200 for role contractor, beginning 14 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region coastal, from 28 January 2024 onward.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nCASE 43249: Lucia Ames, role=field technician, region=coastal. Event date 16 April 2025; request received 17 May 2025; claimed amount $3,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4182", "family": "intent", "state": "Incoming travel request via email:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "asks flight status", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4183", "family": "intent", "state": "New travel ticket, customer message:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "books airfare", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4184", "family": "intent", "state": "A user sent this message to the travel desk:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "books airfare", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4185", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila is employed by Lattice Analytics.\n- Dmitri is employed by Helios Logistics.\n- Stefan reports directly to Kenji.\n- Kenji reports directly to Leila.\n- Dmitri reports directly to Mara.\n- The headquarters of Helios Logistics is in Porto.\n- Aisha is employed by Cobalt Health.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Jonas reports directly to Aisha.\n- Felix is employed by Helios Logistics.\n- Felix reports directly to Stefan.\n- Jonas is employed by Vantage Air.\n- Mara reports directly to Tobias.\n- The headquarters of Vantage Air is in Nagoya.\n- The headquarters of Cobalt Health is in Valencia.\n- Kenji is employed by Cobalt Health.\n- Tobias is employed by Ironwood Manufacturing.\n- Mara is employed by Lattice Analytics.\n- Aisha reports directly to Felix.\n- Stefan is employed by Lattice Analytics.\n- The headquarters of Lattice Analytics is in Oslo.\n- Tobias reports directly to Jonas.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Austin", "2": "Valencia", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4186", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region north, from 13 November 2023 onward.\n\nPinnacle Software | decision file 59540 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $14,000 for role vendor, beginning 26 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-30 was issued Thursday 09 March 2023. Covered classes are team lead / regional manager / employee / intern / vendor / contractor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 59540: Mara Silva, role=field technician, region=central. Event date 08 September 2024; request received 23 October 2024; claimed amount $14,151. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4187", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "changes seat assignment", "3": "books airfare", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-4188", "family": "intent", "state": "New support ticket, customer message:\n\"Cancel my order 8582, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4189", "family": "policy", "state": "A manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nGoverning document POL-86 was issued Saturday 18 March 2023. Covered classes are regional manager / contractor / intern; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 10 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region north, from 09 August 2023 onward.\n\nLattice Analytics | decision file 48681 | equipment warranty | consolidated rule pack\n\nCASE 48681: Tessa Berg, role=field technician, region=central. Event date 12 April 2025; request received 18 July 2025; claimed amount $2,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4190", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $7,500 for region coastal, from 01 September 2024 onward.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role employee, beginning 11 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 73553 | service credit | consolidated rule pack\n\nGoverning document POL-13 was issued Sunday 14 January 2024. Covered classes are vendor / employee / regional manager / field technician / intern / team lead; other roles are outside scope.\n\nCASE 73553: Viktor Silva, role=regional manager, region=west. Event date 17 July 2026; request received 14 October 2026; claimed amount $7,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4191", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nLattice Analytics | decision file 88062 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role team lead, beginning 25 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region south, from 12 November 2023 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document PROC-87 was issued Sunday 16 July 2023. Covered classes are employee / vendor / field technician; other roles are outside scope.\n\nCASE 88062: Tobias Tan, role=employee, region=east. Event date 13 October 2025; request received 04 November 2025; claimed amount $5,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4192", "family": "multihop", "state": "Corporate registry excerpt:\n- Ravi is employed by Ironwood Manufacturing.\n- Pablo reports directly to Sofia.\n- Mei is employed by Vantage Air.\n- Elena reports directly to Stefan.\n- Stefan is employed by Ironwood Manufacturing.\n- Tobias reports directly to Leila.\n- Elena is employed by Summit Energy.\n- Pablo is employed by Summit Energy.\n- Sofia is employed by Ironwood Manufacturing.\n- The headquarters of Summit Energy is in Turku.\n- Leila reports directly to Mateo.\n- The headquarters of Vantage Air is in Lyon.\n- Sofia reports directly to Elena.\n- Mateo reports directly to Pablo.\n- Mateo is employed by Vantage Air.\n- Leila is employed by Lattice Analytics.\n- Tobias is employed by Lattice Analytics.\n- The headquarters of Pinnacle Software is in Cork.\n- Mei reports directly to Tobias.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- The headquarters of Lattice Analytics is in Tallinn.\n- Stefan reports directly to Ravi.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Turku", "2": "Lyon", "3": "Leeds"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4193", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role contractor, beginning 18 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCedar Retail Group | decision file 77788 | service credit | consolidated rule pack\n\nGoverning document PROC-37 was issued Thursday 16 February 2023. Covered classes are vendor / employee / contractor / field technician / intern / regional manager; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region central, from 11 November 2023 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCASE 77788: Mara Okafor, role=employee, region=east. Event date 02 September 2024; request received 15 September 2024; claimed amount $4,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4194", "family": "policy", "state": "A2 changes the limit to $9,500 for role intern, beginning 29 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region coastal, from 20 May 2024 onward.\n\nGoverning document PROC-38 was issued Wednesday 10 May 2023. Covered classes are regional manager / field technician / employee / intern / vendor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nHelios Logistics | decision file 26593 | vendor onboarding | consolidated rule pack\n\nCASE 26593: Mara Ames, role=team lead, region=central. Event date 01 April 2024; request received 27 April 2024; claimed amount $701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4195", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $5,000 for region east, from 23 March 2025 onward.\n\nVantage Air | decision file 55871 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 03 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-17 was issued Tuesday 02 April 2024. Covered classes are intern / regional manager / field technician / employee; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nCASE 55871: Elena Ames, role=intern, region=west. Event date 06 September 2025; request received 05 December 2025; claimed amount $2,549. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4196", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia is employed by Ironwood Manufacturing.\n- Dmitri is employed by Cobalt Health.\n- Zoya reports directly to Ingrid.\n- The headquarters of Cobalt Health is in Bergen.\n- Mateo reports directly to Dmitri.\n- Kenji is employed by Cobalt Health.\n- Dmitri reports directly to Aisha.\n- Tobias is employed by Lattice Analytics.\n- Sofia reports directly to Kenji.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Tobias reports directly to Lucia.\n- The headquarters of Lattice Analytics is in Nagoya.\n- Aisha reports directly to Zoya.\n- Ingrid reports directly to Sofia.\n- Kenji reports directly to Tobias.\n- Sofia is employed by Lattice Analytics.\n- The headquarters of Vantage Air is in Cork.\n- The headquarters of Helios Logistics is in Austin.\n- Ingrid is employed by Lattice Analytics.\n- Zoya is employed by Helios Logistics.\n- Mateo is employed by Cobalt Health.\n- Aisha is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Tallinn", "2": "Nagoya", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4197", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $3,200 for region central, from 29 April 2025 onward.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nGoverning document POL-89 was issued Thursday 09 May 2024. Covered classes are intern / field technician / vendor / contractor / team lead / regional manager; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role vendor, beginning 08 December 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nAtlas Freight | decision file 72954 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 72954: Leila Ames, role=team lead, region=central. Event date 20 September 2026; request received 19 January 2027; claimed amount $3,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4198", "family": "policy", "state": "Summit Energy | decision file 34896 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region south, from 14 May 2023 onward.\n\nA2 changes the limit to $6,500 for role intern, beginning 11 July 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-20 was issued Saturday 21 January 2023. Covered classes are contractor / field technician / intern; other roles are outside scope.\n\nCASE 34896: Pablo Novak, role=contractor, region=north. Event date 16 August 2024; request received 07 October 2024; claimed amount $6,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4199", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara is employed by Meridian Bank.\n- Kenji reports directly to Viktor.\n- The headquarters of Atlas Freight is in Bergen.\n- Omar is employed by Pinnacle Software.\n- Zoya reports directly to Hana.\n- Amara reports directly to Mara.\n- Kenji is employed by Cobalt Health.\n- Stefan is employed by Atlas Freight.\n- Mara reports directly to Stefan.\n- Omar reports directly to Kenji.\n- The headquarters of Meridian Bank is in Oslo.\n- Zoya is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Nagoya.\n- Stefan reports directly to Zoya.\n- Hana is employed by Pinnacle Software.\n- Tessa is employed by Pinnacle Software.\n- Mara is employed by Meridian Bank.\n- Viktor reports directly to Tessa.\n- The headquarters of Cobalt Health is in Valencia.\n- Viktor is employed by Pinnacle Software.\n- Tessa reports directly to Amara.\n- The headquarters of Summit Energy is in Tallinn.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Oslo", "2": "Valencia", "3": "Porto"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4200", "family": "policy", "state": "Governing document STD-26 was issued Thursday 20 April 2023. Covered classes are intern / team lead / contractor / field technician / employee / vendor; other roles are outside scope.\n\nCobalt Health | decision file 16411 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region east, from 04 February 2024 onward.\n\nA2 changes the limit to $1,300 for role contractor, beginning 05 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 16411: Mei Berg, role=regional manager, region=west. Event date 24 September 2024; request received 24 November 2024; claimed amount $5,149. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4201", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "asks flight status", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4202", "family": "policy", "state": "A2 changes the limit to $6,500 for role contractor, beginning 26 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region south, from 30 September 2024 onward.\n\nGoverning document POL-60 was issued Thursday 08 February 2024. Covered classes are contractor / intern / team lead / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 37895 | data export review | consolidated rule pack\n\nCASE 37895: Yuki Berg, role=field technician, region=west. Event date 21 March 2027; request received 27 April 2027; claimed amount $851. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4203", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 90482 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region coastal, from 20 April 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role employee, beginning 07 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document PROC-50 was issued Monday 04 September 2023. Covered classes are field technician / team lead / employee; other roles are outside scope.\n\nCASE 90482: Leila Ames, role=contractor, region=north. Event date 18 July 2025; request received 15 August 2025; claimed amount $1,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4204", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-88 was issued Tuesday 24 January 2023. Covered classes are intern / contractor / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $14,000 for role contractor, beginning 09 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nNorthwind Systems | decision file 59382 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region west, from 29 October 2023 onward.\n\nCASE 59382: Pablo Berg, role=field technician, region=north. Event date 18 September 2024; request received 18 December 2024; claimed amount $14,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4205", "family": "policy", "state": "A2 changes the limit to $2,000 for role employee, beginning 29 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-60 was issued Friday 26 April 2024. Covered classes are employee / field technician / contractor / vendor; other roles are outside scope.\n\nCedar Retail Group | decision file 83645 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region west, from 13 September 2024 onward.\n\nCASE 83645: Nadia Ames, role=team lead, region=north. Event date 20 August 2025; request received 26 September 2025; claimed amount $1,600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4206", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region south, from 13 May 2024 onward.\n\nLattice Analytics | decision file 29106 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $4,200 for role vendor, beginning 21 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nGoverning document PROC-11 was issued Wednesday 10 May 2023. Covered classes are contractor / vendor / field technician / intern / team lead / employee; other roles are outside scope.\n\nCASE 29106: Sofia Berg, role=regional manager, region=east. Event date 11 December 2024; request received 10 February 2025; claimed amount $4,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4207", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nPinnacle Software | decision file 22941 | service credit | consolidated rule pack\n\nGoverning document POL-49 was issued Wednesday 06 September 2023. Covered classes are employee / regional manager / vendor / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role regional manager, beginning 04 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region coastal, from 28 September 2024 onward.\n\nCASE 22941: Viktor Silva, role=vendor, region=central. Event date 13 March 2026; request received 03 April 2026; claimed amount $799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4208", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "cancels a booking", "3": "reports lost baggage", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4209", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 72911 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 22 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region south, from 14 October 2024 onward.\n\nGoverning document PROC-69 was issued Tuesday 23 January 2024. Covered classes are employee / regional manager / contractor; other roles are outside scope.\n\nCASE 72911: Yuki Silva, role=regional manager, region=east. Event date 11 March 2026; request received 26 March 2026; claimed amount $11,149. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4210", "family": "policy", "state": "A2 changes the limit to $800 for role team lead, beginning 30 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region coastal, from 08 April 2024 onward.\n\nHelios Logistics | decision file 80554 | relocation assistance | consolidated rule pack\n\nGoverning document POL-90 was issued Tuesday 08 August 2023. Covered classes are vendor / intern / employee / field technician / contractor; other roles are outside scope.\n\nCASE 80554: Amara Novak, role=employee, region=central. Event date 29 November 2025; request received 14 January 2026; claimed amount $4,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4211", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nLattice Analytics | decision file 67600 | service credit | consolidated rule pack\n\nGoverning document POL-71 was issued Tuesday 13 June 2023. Covered classes are regional manager / field technician / contractor / employee; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region central, from 11 June 2024 onward.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 07 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 67600: Tobias Okafor, role=contractor, region=coastal. Event date 17 May 2025; request received 23 August 2025; claimed amount $2,749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4212", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region central, from 13 July 2024 onward.\n\nA2 changes the limit to $14,000 for role team lead, beginning 03 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-87 was issued Monday 02 October 2023. Covered classes are team lead / intern / vendor / contractor / regional manager; other roles are outside scope.\n\nIronwood Manufacturing | decision file 31248 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCASE 31248: Pablo Tan, role=vendor, region=south. Event date 17 September 2024; request received 15 November 2024; claimed amount $600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4213", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong color sent on 2000 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "asks for money back on a purchase", "3": "asks where an existing order is", "4": "wants a different size/color/variant", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4214", "family": "policy", "state": "Governing document POL-56 was issued Wednesday 27 December 2023. Covered classes are team lead / contractor / employee; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region south, from 12 November 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $1,300 for role intern, beginning 15 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 44781 | equipment warranty | consolidated rule pack\n\nCASE 44781: Mateo Novak, role=team lead, region=north. Event date 02 July 2026; request received 19 August 2026; claimed amount $11,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4215", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong address on order 29069, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "reports an item arrived broken", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4216", "family": "policy", "state": "A2 changes the limit to $1,300 for role team lead, beginning 14 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region south, from 12 January 2025 onward.\n\nMeridian Bank | decision file 45290 | equipment warranty | consolidated rule pack\n\nGoverning document STD-13 was issued Tuesday 13 February 2024. Covered classes are team lead / regional manager / intern / contractor; other roles are outside scope.\n\nCASE 45290: Yuki Ames, role=intern, region=north. Event date 15 November 2025; request received 15 January 2026; claimed amount $1,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4217", "family": "intent", "state": "A user sent this message to the support desk:\n\"Please cancel order 29465 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "wants to cancel a placed order", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4218", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region coastal, from 22 March 2024 onward.\n\nGoverning document POL-29 was issued Wednesday 29 November 2023. Covered classes are vendor / contractor / field technician / team lead / regional manager; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role contractor, beginning 21 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 85001 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nCASE 85001: Tessa Novak, role=employee, region=west. Event date 19 August 2024; request received 19 October 2024; claimed amount $1,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4219", "family": "policy", "state": "Cedar Retail Group | decision file 38733 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region coastal, from 01 March 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role contractor, beginning 12 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-59 was issued Thursday 02 November 2023. Covered classes are team lead / field technician / regional manager; other roles are outside scope.\n\nCASE 38733: Mateo Tan, role=contractor, region=east. Event date 21 August 2025; request received 05 September 2025; claimed amount $7,249. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4220", "family": "policy", "state": "Governing document PROC-23 was issued Friday 17 March 2023. Covered classes are vendor / employee / field technician / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region north, from 18 January 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role employee, beginning 19 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 46834 | data export review | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 46834: Mateo Tan, role=field technician, region=north. Event date 22 July 2025; request received 21 September 2025; claimed amount $1,851. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4221", "family": "intent", "state": "New support ticket, customer message:\n\"2212 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "asks where an existing order is", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4222", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong color sent on 13527 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4223", "family": "policy", "state": "A2 changes the limit to $9,500 for role field technician, beginning 19 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region central, from 07 May 2024 onward.\n\nGoverning document POL-58 was issued Friday 22 December 2023. Covered classes are team lead / employee / vendor / regional manager; other roles are outside scope.\n\nLattice Analytics | decision file 59564 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 59564: Amara Novak, role=contractor, region=south. Event date 26 March 2026; request received 04 May 2026; claimed amount $11,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4224", "family": "policy", "state": "A manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region south, from 16 May 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-60 was issued Monday 02 January 2023. Covered classes are intern / field technician / vendor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nSummit Energy | decision file 59839 | service credit | consolidated rule pack\n\nA2 changes the limit to $2,800 for role regional manager, beginning 26 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 59839: Mei Novak, role=contractor, region=north. Event date 29 October 2023; request received 13 December 2023; claimed amount $2,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4225", "family": "policy", "state": "A2 changes the limit to $6,500 for role regional manager, beginning 23 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 13645 | service credit | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region south, from 12 June 2024 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document PROC-53 was issued Tuesday 01 August 2023. Covered classes are team lead / regional manager / contractor / field technician / vendor / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 13645: Jonas Berg, role=employee, region=north. Event date 06 January 2026; request received 27 February 2026; claimed amount $2,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4226", "family": "policy", "state": "A2 changes the limit to $6,500 for role employee, beginning 12 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region central, from 04 March 2024 onward.\n\nLattice Analytics | decision file 84202 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nGoverning document STD-16 was issued Wednesday 07 June 2023. Covered classes are field technician / team lead / employee / contractor; other roles are outside scope.\n\nCASE 84202: Yuki Berg, role=contractor, region=central. Event date 11 April 2024; request received 24 May 2024; claimed amount $6,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4227", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $1,600 for region south, from 29 September 2024 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role intern, beginning 24 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 36638 | data export review | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-13 was issued Sunday 05 November 2023. Covered classes are intern / employee / vendor; other roles are outside scope.\n\nCASE 36638: Dmitri Silva, role=employee, region=coastal. Event date 25 October 2026; request received 08 November 2026; claimed amount $2,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4228", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document STD-74 was issued Wednesday 01 February 2023. Covered classes are field technician / team lead / regional manager; other roles are outside scope.\n\nSummit Energy | decision file 76658 | data export review | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region central, from 31 May 2023 onward.\n\nA2 changes the limit to $800 for role field technician, beginning 29 August 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 76658: Stefan Tan, role=vendor, region=coastal. Event date 26 May 2024; request received 24 June 2024; claimed amount $9,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4229", "family": "policy", "state": "Governing document PROC-82 was issued Sunday 30 April 2023. Covered classes are intern / field technician / team lead; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role employee, beginning 25 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region east, from 05 September 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nPinnacle Software | decision file 33819 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 33819: Tobias Ames, role=team lead, region=east. Event date 01 March 2025; request received 15 April 2025; claimed amount $6,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4230", "family": "intent", "state": "Incoming travel request via email:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "reports lost baggage", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4231", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cedar Retail Group is in Ghent.\n- Omar is employed by Helios Logistics.\n- Bruno reports directly to Yuki.\n- Nadia is employed by Cedar Retail Group.\n- Lucia is employed by Northwind Systems.\n- The headquarters of Meridian Bank is in Valencia.\n- Jonas is employed by Cedar Retail Group.\n- Callum is employed by Cedar Retail Group.\n- Yuki is employed by Helios Logistics.\n- Omar reports directly to Bruno.\n- Jonas reports directly to Lucia.\n- Stefan reports directly to Jonas.\n- Nadia reports directly to Callum.\n- Lucia reports directly to Elena.\n- The headquarters of Helios Logistics is in Oslo.\n- Bruno is employed by Cedar Retail Group.\n- Stefan is employed by Helios Logistics.\n- Callum reports directly to Omar.\n- The headquarters of Northwind Systems is in Cork.\n- The headquarters of Summit Energy is in Porto.\n- Elena is employed by Summit Energy.\n- Elena reports directly to Nadia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Nagoya", "2": "Oslo", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4232", "family": "policy", "state": "Cedar Retail Group | decision file 74063 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $1,300 for role intern, beginning 31 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document POL-11 was issued Sunday 05 March 2023. Covered classes are employee / intern / vendor / field technician; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region central, from 01 November 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 74063: Hana Silva, role=team lead, region=east. Event date 06 November 2024; request received 28 November 2024; claimed amount $1,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4233", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nMeridian Bank | decision file 30490 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $1,300 for role intern, beginning 26 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-49 was issued Monday 22 April 2024. Covered classes are intern / contractor / regional manager / employee / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region coastal, from 16 December 2024 onward.\n\nCASE 30490: Nadia Tan, role=employee, region=east. Event date 28 May 2026; request received 04 July 2026; claimed amount $1,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4234", "family": "intent", "state": "A user sent this message to the support desk:\n\"Ship order 18811 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-4235", "family": "multihop", "state": "Corporate registry excerpt:\n- Ravi is employed by Atlas Freight.\n- Tessa reports directly to Pablo.\n- Bruno is employed by Beacon Insurance.\n- The headquarters of Vantage Air is in Bergen.\n- Tobias reports directly to Tessa.\n- Bruno reports directly to Tobias.\n- Ravi reports directly to Viktor.\n- Kenji reports directly to Bruno.\n- The headquarters of Beacon Insurance is in Nagoya.\n- Mei reports directly to Ingrid.\n- The headquarters of Atlas Freight is in Ghent.\n- Viktor reports directly to Kenji.\n- Pablo reports directly to Mei.\n- Kenji is employed by Ironwood Manufacturing.\n- Tobias is employed by Vantage Air.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- The headquarters of Northwind Systems is in Ghent.\n- Mei is employed by Beacon Insurance.\n- Ingrid is employed by Beacon Insurance.\n- Pablo is employed by Northwind Systems.\n- Tessa is employed by Ironwood Manufacturing.\n- Viktor is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Nagoya", "2": "Ghent", "3": "Valencia"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-4236", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia reports directly to Bruno.\n- Omar is employed by Summit Energy.\n- Pablo reports directly to Nadia.\n- Hana is employed by Lattice Analytics.\n- Ravi is employed by Ironwood Manufacturing.\n- Hana reports directly to Pablo.\n- Mei is employed by Cobalt Health.\n- The headquarters of Lattice Analytics is in Bergen.\n- The headquarters of Vantage Air is in Bergen.\n- Ravi reports directly to Dmitri.\n- Pablo is employed by Ironwood Manufacturing.\n- Bruno is employed by Lattice Analytics.\n- Dmitri is employed by Lattice Analytics.\n- Bruno reports directly to Ravi.\n- Nadia is employed by Lattice Analytics.\n- Omar reports directly to Hana.\n- Lucia is employed by Ironwood Manufacturing.\n- Dmitri reports directly to Omar.\n- The headquarters of Ironwood Manufacturing is in Cork.\n- The headquarters of Cobalt Health is in Oslo.\n- Mei reports directly to Lucia.\n- The headquarters of Summit Energy is in Leeds.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Ghent", "2": "Leeds", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4237", "family": "policy", "state": "Pinnacle Software | decision file 30675 | data export review | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region south, from 30 July 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-85 was issued Sunday 24 March 2024. Covered classes are field technician / employee / intern / contractor / team lead / vendor; other roles are outside scope.\n\nA2 changes the limit to $800 for role vendor, beginning 12 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 30675: Mateo Silva, role=field technician, region=coastal. Event date 14 May 2026; request received 26 June 2026; claimed amount $801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4238", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region north, from 13 November 2024 onward.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role employee, beginning 05 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-15 was issued Saturday 13 January 2024. Covered classes are field technician / employee / team lead; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 91835 | travel reimbursement | consolidated rule pack\n\nCASE 91835: Yuki Silva, role=field technician, region=west. Event date 26 March 2026; request received 17 May 2026; claimed amount $2,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4239", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role team lead, beginning 04 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document POL-84 was issued Monday 29 January 2024. Covered classes are team lead / contractor / vendor; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region north, from 03 June 2024 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCobalt Health | decision file 39371 | data export review | consolidated rule pack\n\nCASE 39371: Amara Ames, role=team lead, region=coastal. Event date 17 February 2027; request received 10 March 2027; claimed amount $14,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4240", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nPinnacle Software | decision file 75334 | data export review | consolidated rule pack\n\nA2 changes the limit to $6,500 for role contractor, beginning 16 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region east, from 28 November 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-23 was issued Monday 06 March 2023. Covered classes are employee / intern / contractor / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCASE 75334: Pablo Ames, role=employee, region=north. Event date 16 November 2024; request received 20 December 2024; claimed amount $6,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4241", "family": "intent", "state": "Incoming support request via email:\n\"Want my money back for 63072\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "reports an item arrived broken", "4": "wants to cancel a placed order", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4242", "family": "intent", "state": "Incoming support request via email:\n\"Cancel my order 33386, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "asks for money back on a purchase", "3": "reports an item arrived broken", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4243", "family": "policy", "state": "Governing document MAN-53 was issued Sunday 03 March 2024. Covered classes are field technician / intern / employee / contractor; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region central, from 15 June 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role team lead, beginning 04 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 95615 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 95615: Kenji Silva, role=team lead, region=east. Event date 18 April 2026; request received 10 May 2026; claimed amount $601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4244", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-53 was issued Monday 17 July 2023. Covered classes are field technician / team lead / intern / vendor / employee / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region west, from 04 March 2024 onward.\n\nA2 changes the limit to $9,500 for role employee, beginning 15 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nHelios Logistics | decision file 90928 | service credit | consolidated rule pack\n\nCASE 90928: Sofia Tan, role=regional manager, region=north. Event date 09 September 2025; request received 08 November 2025; claimed amount $11,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4245", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $5,000 for region north, from 31 October 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $6,500 for role vendor, beginning 16 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nGoverning document POL-43 was issued Thursday 28 September 2023. Covered classes are intern / employee / field technician / vendor / contractor; other roles are outside scope.\n\nCobalt Health | decision file 17989 | travel reimbursement | consolidated rule pack\n\nCASE 17989: Ravi Silva, role=employee, region=coastal. Event date 04 March 2024; request received 16 June 2024; claimed amount $6,649. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4246", "family": "intent", "state": "A user sent this message to the support desk:\n\"Status on my shipment 26735 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4247", "family": "policy", "state": "Governing document PROC-12 was issued Friday 18 August 2023. Covered classes are regional manager / team lead / employee / field technician / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role regional manager, beginning 04 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 28402 | service credit | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region coastal, from 25 February 2024 onward.\n\nCASE 28402: Priya Silva, role=field technician, region=central. Event date 01 April 2025; request received 17 May 2025; claimed amount $9,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4248", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nSummit Energy | decision file 30140 | service credit | consolidated rule pack\n\nA2 changes the limit to $6,500 for role vendor, beginning 10 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-64 was issued Thursday 21 September 2023. Covered classes are contractor / field technician / regional manager / vendor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region south, from 13 July 2024 onward.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nCASE 30140: Elena Okafor, role=field technician, region=north. Event date 22 March 2026; request received 28 May 2026; claimed amount $699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4249", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "changes seat assignment", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4250", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region central, from 28 May 2024 onward.\n\nGoverning document MAN-14 was issued Thursday 27 April 2023. Covered classes are regional manager / intern / employee / field technician / vendor / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 96176 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role intern, beginning 15 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 96176: Kenji Berg, role=regional manager, region=south. Event date 18 January 2024; request received 01 April 2024; claimed amount $3,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4251", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $1,600 for region north, from 12 July 2024 onward.\n\nHelios Logistics | decision file 90308 | relocation assistance | consolidated rule pack\n\nGoverning document STD-59 was issued Monday 28 August 2023. Covered classes are vendor / intern / field technician / contractor / employee; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role team lead, beginning 06 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 90308: Stefan Okafor, role=contractor, region=west. Event date 30 May 2024; request received 12 June 2024; claimed amount $2,699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4252", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Nagoya.\n- Mei is employed by Beacon Insurance.\n- Amara reports directly to Sofia.\n- The headquarters of Summit Energy is in Lyon.\n- Mei reports directly to Tessa.\n- Tobias reports directly to Priya.\n- Sofia reports directly to Mei.\n- Mara is employed by Beacon Insurance.\n- The headquarters of Beacon Insurance is in Lyon.\n- Callum reports directly to Mara.\n- Tobias is employed by Summit Energy.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- Tessa is employed by Cobalt Health.\n- Priya is employed by Northwind Systems.\n- Callum is employed by Summit Energy.\n- Priya reports directly to Mateo.\n- Amara is employed by Ironwood Manufacturing.\n- Mateo is employed by Summit Energy.\n- Sofia is employed by Beacon Insurance.\n- Mateo reports directly to Callum.\n- Mara reports directly to Amara.\n- The headquarters of Cobalt Health is in Nagoya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Cork", "2": "Lyon", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4253", "family": "policy", "state": "Governing document POL-73 was issued Friday 21 April 2023. Covered classes are vendor / regional manager / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region north, from 27 October 2023 onward.\n\nA2 changes the limit to $4,200 for role field technician, beginning 14 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nVantage Air | decision file 40198 | service credit | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 40198: Ingrid Ames, role=intern, region=south. Event date 22 January 2025; request received 21 February 2025; claimed amount $11,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4254", "family": "intent", "state": "Incoming travel request via email:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "books airfare", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4255", "family": "policy", "state": "A2 changes the limit to $800 for role employee, beginning 29 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region coastal, from 27 February 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 71696 | travel reimbursement | consolidated rule pack\n\nGoverning document STD-82 was issued Friday 08 September 2023. Covered classes are intern / employee / contractor / field technician / regional manager / vendor; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 71696: Ravi Silva, role=vendor, region=west. Event date 15 April 2025; request received 14 July 2025; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4256", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role vendor, beginning 17 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 25019 | relocation assistance | consolidated rule pack\n\nGoverning document STD-87 was issued Friday 24 March 2023. Covered classes are vendor / employee / contractor / field technician / team lead; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region north, from 30 November 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 25019: Viktor Tan, role=vendor, region=east. Event date 03 December 2024; request received 31 December 2024; claimed amount $1,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4257", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region south, from 22 February 2024 onward.\n\nA2 changes the limit to $800 for role team lead, beginning 26 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nMeridian Bank | decision file 61737 | relocation assistance | consolidated rule pack\n\nGoverning document STD-18 was issued Saturday 18 March 2023. Covered classes are field technician / intern / employee; other roles are outside scope.\n\nCASE 61737: Pablo Okafor, role=team lead, region=south. Event date 16 October 2023; request received 04 February 2024; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4258", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-59 was issued Saturday 11 November 2023. Covered classes are regional manager / field technician / team lead; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nPinnacle Software | decision file 22747 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region coastal, from 02 August 2024 onward.\n\nA2 changes the limit to $6,500 for role team lead, beginning 05 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 22747: Yuki Berg, role=regional manager, region=central. Event date 03 February 2025; request received 25 February 2025; claimed amount $6,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4259", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $3,200 for region west, from 21 September 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role vendor, beginning 25 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-96 was issued Wednesday 14 June 2023. Covered classes are regional manager / intern / vendor / employee; other roles are outside scope.\n\nVantage Air | decision file 24241 | service credit | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCASE 24241: Pablo Tan, role=contractor, region=north. Event date 23 August 2025; request received 28 October 2025; claimed amount $3,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4260", "family": "policy", "state": "Governing document POL-80 was issued Thursday 08 February 2024. Covered classes are team lead / field technician / intern / employee / vendor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region east, from 10 May 2024 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role employee, beginning 05 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 30838 | vendor onboarding | consolidated rule pack\n\nCASE 30838: Lucia Tan, role=vendor, region=coastal. Event date 23 July 2026; request received 06 August 2026; claimed amount $5,699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4261", "family": "policy", "state": "Meridian Bank | decision file 69488 | data export review | consolidated rule pack\n\nA2 changes the limit to $2,000 for role employee, beginning 04 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-61 was issued Friday 15 December 2023. Covered classes are employee / regional manager / contractor / intern / field technician / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region coastal, from 29 October 2024 onward.\n\nCASE 69488: Callum Okafor, role=regional manager, region=coastal. Event date 26 July 2025; request received 25 September 2025; claimed amount $3,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4262", "family": "policy", "state": "Governing document PROC-54 was issued Saturday 08 April 2023. Covered classes are intern / contractor / vendor / employee / team lead / field technician; other roles are outside scope.\n\nHelios Logistics | decision file 84216 | equipment warranty | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region east, from 02 March 2024 onward.\n\nA2 changes the limit to $14,000 for role field technician, beginning 30 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 84216: Priya Silva, role=vendor, region=coastal. Event date 26 October 2023; request received 01 January 2024; claimed amount $14,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4263", "family": "intent", "state": "Incoming travel request via email:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "changes seat assignment", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4264", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan reports directly to Tessa.\n- The headquarters of Meridian Bank is in Tallinn.\n- Tobias reports directly to Mateo.\n- Kenji reports directly to Stefan.\n- Sofia reports directly to Leila.\n- The headquarters of Beacon Insurance is in Nagoya.\n- The headquarters of Cobalt Health is in Bergen.\n- Tessa reports directly to Yuki.\n- The headquarters of Summit Energy is in Ghent.\n- Aisha is employed by Cobalt Health.\n- Stefan is employed by Meridian Bank.\n- The headquarters of Vantage Air is in Nagoya.\n- Yuki is employed by Vantage Air.\n- Leila is employed by Cobalt Health.\n- Tobias is employed by Beacon Insurance.\n- Kenji is employed by Cobalt Health.\n- Aisha reports directly to Kenji.\n- Mateo reports directly to Sofia.\n- Yuki reports directly to Tobias.\n- Sofia is employed by Meridian Bank.\n- Mateo is employed by Vantage Air.\n- Tessa is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mateo's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Leeds", "2": "Tallinn", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4265", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $3,200 for region north, from 02 January 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role contractor, beginning 21 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-92 was issued Monday 19 June 2023. Covered classes are employee / contractor / vendor / team lead / intern / regional manager; other roles are outside scope.\n\nIronwood Manufacturing | decision file 34652 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 34652: Hana Novak, role=intern, region=east. Event date 12 December 2025; request received 19 March 2026; claimed amount $3,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4266", "family": "policy", "state": "Governing document PROC-56 was issued Wednesday 11 January 2023. Covered classes are vendor / regional manager / intern / team lead / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role contractor, beginning 09 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region east, from 06 February 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nBeacon Insurance | decision file 22564 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 22564: Mateo Ames, role=field technician, region=north. Event date 08 January 2026; request received 09 March 2026; claimed amount $1,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4267", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "books airfare", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4268", "family": "multihop", "state": "Corporate registry excerpt:\n- Kenji reports directly to Sofia.\n- Callum is employed by Meridian Bank.\n- Sofia reports directly to Zoya.\n- Yuki is employed by Meridian Bank.\n- Dmitri reports directly to Kenji.\n- Sofia is employed by Meridian Bank.\n- Hana is employed by Meridian Bank.\n- Bruno reports directly to Yuki.\n- The headquarters of Meridian Bank is in Cork.\n- Zoya is employed by Meridian Bank.\n- Zoya reports directly to Bruno.\n- Elena is employed by Beacon Insurance.\n- The headquarters of Northwind Systems is in Turku.\n- Dmitri is employed by Meridian Bank.\n- Bruno is employed by Atlas Freight.\n- The headquarters of Helios Logistics is in Oslo.\n- Kenji is employed by Beacon Insurance.\n- The headquarters of Atlas Freight is in Leeds.\n- Hana reports directly to Elena.\n- The headquarters of Beacon Insurance is in Turku.\n- Elena reports directly to Dmitri.\n- Callum reports directly to Hana.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Austin", "2": "Lyon", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4269", "family": "intent", "state": "A user sent this message to the support desk:\n\"Refund order 94050, item is defective\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "asks where an existing order is", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4270", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $1,600 for region central, from 13 November 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-90 was issued Friday 21 April 2023. Covered classes are contractor / vendor / intern; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 03 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 12610 | equipment warranty | consolidated rule pack\n\nCASE 12610: Sofia Tan, role=contractor, region=east. Event date 11 November 2024; request received 10 December 2024; claimed amount $2,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4271", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $2,200 for region west, from 01 January 2025 onward.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document PROC-82 was issued Tuesday 26 March 2024. Covered classes are intern / contractor / employee / vendor / regional manager; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role employee, beginning 31 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nAtlas Freight | decision file 25499 | equipment warranty | consolidated rule pack\n\nCASE 25499: Callum Tan, role=regional manager, region=coastal. Event date 10 May 2025; request received 15 August 2025; claimed amount $1,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4272", "family": "policy", "state": "Governing document PROC-85 was issued Friday 07 July 2023. Covered classes are vendor / employee / regional manager; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role field technician, beginning 20 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 20666 | service credit | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region east, from 25 December 2023 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 20666: Elena Novak, role=team lead, region=coastal. Event date 25 February 2024; request received 17 April 2024; claimed amount $1,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4273", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cedar Retail Group is in Lyon.\n- The headquarters of Summit Energy is in Ghent.\n- Lucia is employed by Cedar Retail Group.\n- Yuki is employed by Summit Energy.\n- Aisha reports directly to Amara.\n- Zoya reports directly to Lucia.\n- Amara reports directly to Priya.\n- Zoya is employed by Cedar Retail Group.\n- Yuki reports directly to Bruno.\n- Bruno is employed by Vantage Air.\n- Amara is employed by Cobalt Health.\n- The headquarters of Vantage Air is in Nagoya.\n- Ingrid reports directly to Aisha.\n- Felix reports directly to Yuki.\n- Priya reports directly to Felix.\n- Aisha is employed by Vantage Air.\n- Bruno reports directly to Zoya.\n- The headquarters of Cobalt Health is in Valencia.\n- Felix is employed by Cobalt Health.\n- Ingrid is employed by Cobalt Health.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- Priya is employed by Cedar Retail Group.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Valencia", "2": "Tallinn", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4274", "family": "intent", "state": "Incoming travel request via email:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "asks flight status", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4275", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $7,500 for region north, from 23 April 2024 onward.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nGoverning document MAN-68 was issued Saturday 04 November 2023. Covered classes are vendor / intern / field technician / employee; other roles are outside scope.\n\nHelios Logistics | decision file 88673 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role intern, beginning 07 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 88673: Hana Ames, role=employee, region=central. Event date 17 August 2024; request received 16 December 2024; claimed amount $4,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4276", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara is employed by Lattice Analytics.\n- Zoya reports directly to Sofia.\n- The headquarters of Meridian Bank is in Oslo.\n- Mateo is employed by Beacon Insurance.\n- Sofia is employed by Meridian Bank.\n- Yuki is employed by Pinnacle Software.\n- Tobias is employed by Pinnacle Software.\n- The headquarters of Lattice Analytics is in Turku.\n- Nadia reports directly to Lucia.\n- Elena is employed by Vantage Air.\n- The headquarters of Pinnacle Software is in Turku.\n- Tobias reports directly to Elena.\n- Amara reports directly to Zoya.\n- Yuki reports directly to Mateo.\n- Zoya is employed by Beacon Insurance.\n- The headquarters of Beacon Insurance is in Valencia.\n- The headquarters of Vantage Air is in Turku.\n- Nadia is employed by Lattice Analytics.\n- Mateo reports directly to Tobias.\n- Sofia reports directly to Nadia.\n- Lucia is employed by Beacon Insurance.\n- Lucia reports directly to Yuki.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Zoya's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Valencia", "2": "Cork", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4277", "family": "policy", "state": "A2 changes the limit to $6,500 for role contractor, beginning 01 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-88 was issued Monday 05 June 2023. Covered classes are employee / field technician / team lead / regional manager / vendor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region coastal, from 17 December 2023 onward.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 24221 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 24221: Dmitri Okafor, role=vendor, region=west. Event date 21 May 2025; request received 09 September 2025; claimed amount $6,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4278", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role employee, beginning 08 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region north, from 23 June 2024 onward.\n\nAtlas Freight | decision file 81636 | vendor onboarding | consolidated rule pack\n\nGoverning document MAN-35 was issued Tuesday 30 January 2024. Covered classes are vendor / employee / intern / contractor / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCASE 81636: Omar Berg, role=vendor, region=east. Event date 17 January 2025; request received 22 March 2025; claimed amount $1,399. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4279", "family": "policy", "state": "A2 changes the limit to $4,200 for role field technician, beginning 11 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region east, from 27 January 2025 onward.\n\nIronwood Manufacturing | decision file 73362 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-60 was issued Thursday 18 January 2024. Covered classes are field technician / vendor / regional manager / intern / contractor / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 73362: Mara Berg, role=field technician, region=east. Event date 25 August 2025; request received 23 September 2025; claimed amount $1,599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4280", "family": "policy", "state": "Governing document POL-17 was issued Monday 29 May 2023. Covered classes are regional manager / vendor / employee; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role intern, beginning 15 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region east, from 25 November 2023 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nSummit Energy | decision file 54660 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 54660: Stefan Okafor, role=intern, region=west. Event date 01 May 2025; request received 22 May 2025; claimed amount $749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4281", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region north, from 20 April 2024 onward.\n\nA2 changes the limit to $800 for role vendor, beginning 13 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-76 was issued Wednesday 30 August 2023. Covered classes are employee / vendor / team lead / intern / field technician / contractor; other roles are outside scope.\n\nCobalt Health | decision file 49474 | data export review | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 49474: Sofia Tan, role=contractor, region=north. Event date 13 March 2026; request received 18 April 2026; claimed amount $6,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4282", "family": "intent", "state": "New support ticket, customer message:\n\"47497 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant", "5": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-4283", "family": "policy", "state": "A2 changes the limit to $4,200 for role intern, beginning 10 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 53654 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document MAN-29 was issued Sunday 14 January 2024. Covered classes are vendor / contractor / regional manager / employee / field technician; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region central, from 22 May 2024 onward.\n\nCASE 53654: Bruno Ames, role=contractor, region=central. Event date 01 February 2025; request received 09 April 2025; claimed amount $4,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4284", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document MAN-38 was issued Thursday 13 July 2023. Covered classes are vendor / employee / regional manager / field technician; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region central, from 02 May 2024 onward.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 14 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nLattice Analytics | decision file 45369 | data export review | consolidated rule pack\n\nCASE 45369: Elena Tan, role=contractor, region=central. Event date 29 March 2025; request received 26 April 2025; claimed amount $5,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4285", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region east, from 20 December 2023 onward.\n\nGoverning document STD-74 was issued Thursday 23 March 2023. Covered classes are contractor / employee / field technician; other roles are outside scope.\n\nVantage Air | decision file 83890 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role field technician, beginning 30 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 83890: Kenji Berg, role=vendor, region=south. Event date 26 October 2023; request received 01 January 2024; claimed amount $3,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4286", "family": "policy", "state": "Governing document POL-33 was issued Thursday 04 April 2024. Covered classes are team lead / vendor / intern / employee; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role vendor, beginning 23 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 30653 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region south, from 12 January 2025 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 30653: Omar Silva, role=vendor, region=south. Event date 04 December 2025; request received 24 December 2025; claimed amount $9,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4287", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document POL-70 was issued Thursday 13 July 2023. Covered classes are vendor / field technician / intern / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region east, from 05 June 2024 onward.\n\nA2 changes the limit to $14,000 for role employee, beginning 12 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 87450 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 87450: Omar Ames, role=field technician, region=north. Event date 08 July 2026; request received 14 October 2026; claimed amount $1,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4288", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong color sent on 32461 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-4289", "family": "policy", "state": "A2 changes the limit to $2,800 for role field technician, beginning 03 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-21 was issued Tuesday 15 August 2023. Covered classes are vendor / employee / regional manager / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nSummit Energy | decision file 49650 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region north, from 26 February 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 49650: Elena Silva, role=regional manager, region=coastal. Event date 13 October 2024; request received 04 November 2024; claimed amount $1,100. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4290", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "cancels a booking", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4291", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "cancels a booking", "3": "asks flight status", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-4292", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nGoverning document PROC-85 was issued Tuesday 04 July 2023. Covered classes are team lead / field technician / regional manager; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region west, from 15 October 2023 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role employee, beginning 28 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 18092 | travel reimbursement | consolidated rule pack\n\nCASE 18092: Elena Novak, role=contractor, region=east. Event date 18 July 2025; request received 23 September 2025; claimed amount $2,749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4293", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $1,100 for region south, from 08 February 2025 onward.\n\nGoverning document STD-94 was issued Saturday 16 March 2024. Covered classes are intern / regional manager / vendor / field technician; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $2,000 for role intern, beginning 13 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nVantage Air | decision file 98123 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 98123: Amara Berg, role=vendor, region=west. Event date 27 January 2027; request received 13 March 2027; claimed amount $1,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4294", "family": "intent", "state": "Incoming travel request via email:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "changes seat assignment", "3": "reports lost baggage", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4295", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nMeridian Bank | decision file 40552 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $4,200 for role regional manager, beginning 14 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-45 was issued Wednesday 03 January 2024. Covered classes are vendor / regional manager / employee / intern / contractor / team lead; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region east, from 29 April 2024 onward.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nCASE 40552: Mei Okafor, role=field technician, region=north. Event date 05 August 2026; request received 11 October 2026; claimed amount $11,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4296", "family": "intent", "state": "New support ticket, customer message:\n\"Order 65459 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4297", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document MAN-30 was issued Wednesday 19 April 2023. Covered classes are intern / regional manager / employee / vendor / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region west, from 20 August 2023 onward.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 11 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 49530 | service credit | consolidated rule pack\n\nCASE 49530: Pablo Silva, role=team lead, region=west. Event date 30 July 2024; request received 28 September 2024; claimed amount $6,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4298", "family": "intent", "state": "Incoming support request via email:\n\"Ship order 97312 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-4299", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Cork.\n- Tessa is employed by Beacon Insurance.\n- Hana reports directly to Jonas.\n- The headquarters of Beacon Insurance is in Cork.\n- The headquarters of Vantage Air is in Lyon.\n- Pablo is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Oslo.\n- Tobias reports directly to Hana.\n- The headquarters of Pinnacle Software is in Turku.\n- Bruno is employed by Vantage Air.\n- Jonas is employed by Cobalt Health.\n- Stefan is employed by Northwind Systems.\n- Ingrid is employed by Vantage Air.\n- Pablo reports directly to Ingrid.\n- Viktor is employed by Pinnacle Software.\n- Tobias is employed by Pinnacle Software.\n- Ingrid reports directly to Viktor.\n- Viktor reports directly to Stefan.\n- Jonas reports directly to Pablo.\n- Bruno reports directly to Tobias.\n- Hana is employed by Vantage Air.\n- Stefan reports directly to Tessa.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Leeds", "2": "Oslo", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4300", "family": "policy", "state": "A2 changes the limit to $2,000 for role regional manager, beginning 10 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region east, from 09 February 2024 onward.\n\nGoverning document STD-83 was issued Wednesday 25 January 2023. Covered classes are regional manager / employee / field technician / intern / team lead; other roles are outside scope.\n\nIronwood Manufacturing | decision file 38136 | relocation assistance | consolidated rule pack\n\nCASE 38136: Felix Ames, role=regional manager, region=central. Event date 29 April 2024; request received 28 June 2024; claimed amount $1,600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4301", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nSummit Energy | decision file 12742 | service credit | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region coastal, from 12 March 2025 onward.\n\nGoverning document POL-25 was issued Friday 10 May 2024. Covered classes are employee / team lead / field technician / vendor / regional manager / contractor; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role employee, beginning 13 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nCASE 12742: Priya Okafor, role=vendor, region=north. Event date 25 July 2026; request received 01 September 2026; claimed amount $3,551. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4302", "family": "policy", "state": "A manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nSummit Energy | decision file 82690 | service credit | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region coastal, from 02 April 2025 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role field technician, beginning 28 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-95 was issued Tuesday 07 May 2024. Covered classes are vendor / contractor / field technician / regional manager; other roles are outside scope.\n\nCASE 82690: Pablo Okafor, role=team lead, region=central. Event date 18 March 2026; request received 24 April 2026; claimed amount $601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4303", "family": "multihop", "state": "Corporate registry excerpt:\n- Priya reports directly to Zoya.\n- Lucia is employed by Northwind Systems.\n- Mei is employed by Summit Energy.\n- Zoya is employed by Helios Logistics.\n- Mei reports directly to Kenji.\n- Priya is employed by Northwind Systems.\n- Zoya reports directly to Stefan.\n- The headquarters of Northwind Systems is in Austin.\n- Stefan reports directly to Mei.\n- Stefan is employed by Pinnacle Software.\n- Bruno is employed by Pinnacle Software.\n- Bruno reports directly to Lucia.\n- The headquarters of Cedar Retail Group is in Oslo.\n- Tobias reports directly to Hana.\n- Kenji reports directly to Bruno.\n- The headquarters of Pinnacle Software is in Turku.\n- The headquarters of Helios Logistics is in Leeds.\n- The headquarters of Summit Energy is in Valencia.\n- Hana reports directly to Priya.\n- Tobias is employed by Summit Energy.\n- Hana is employed by Pinnacle Software.\n- Kenji is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Bergen", "2": "Porto", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4304", "family": "policy", "state": "A2 changes the limit to $14,000 for role employee, beginning 09 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 10881 | service credit | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region coastal, from 15 November 2023 onward.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document STD-63 was issued Wednesday 22 March 2023. Covered classes are employee / contractor / regional manager / field technician / intern; other roles are outside scope.\n\nCASE 10881: Pablo Okafor, role=contractor, region=coastal. Event date 16 March 2024; request received 07 May 2024; claimed amount $1,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4305", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor is employed by Helios Logistics.\n- Viktor reports directly to Hana.\n- Hana reports directly to Aisha.\n- Priya is employed by Beacon Insurance.\n- Lucia reports directly to Jonas.\n- Amara reports directly to Dmitri.\n- Aisha reports directly to Mei.\n- The headquarters of Beacon Insurance is in Nagoya.\n- The headquarters of Vantage Air is in Leeds.\n- Amara is employed by Beacon Insurance.\n- The headquarters of Cobalt Health is in Valencia.\n- Dmitri reports directly to Lucia.\n- Jonas is employed by Atlas Freight.\n- Priya reports directly to Viktor.\n- Dmitri is employed by Atlas Freight.\n- The headquarters of Helios Logistics is in Turku.\n- Mei is employed by Beacon Insurance.\n- Hana is employed by Helios Logistics.\n- The headquarters of Atlas Freight is in Turku.\n- Jonas reports directly to Priya.\n- Lucia is employed by Vantage Air.\n- Aisha is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Viktor's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Valencia", "2": "Turku", "3": "Leeds"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4306", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $700 for region east, from 22 February 2024 onward.\n\nGoverning document PROC-86 was issued Saturday 11 November 2023. Covered classes are employee / vendor / contractor / regional manager / intern; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 97950 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $2,800 for role contractor, beginning 19 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 97950: Pablo Novak, role=vendor, region=north. Event date 27 October 2024; request received 16 November 2024; claimed amount $2,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4307", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong color sent on 8241 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4308", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "cancels a booking", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4309", "family": "intent", "state": "New travel ticket, customer message:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "asks flight status", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4310", "family": "policy", "state": "Vantage Air | decision file 54613 | travel reimbursement | consolidated rule pack\n\nGoverning document MAN-60 was issued Wednesday 07 February 2024. Covered classes are regional manager / contractor / vendor / employee / intern / field technician; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role field technician, beginning 18 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region north, from 08 September 2024 onward.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 54613: Mateo Tan, role=contractor, region=west. Event date 24 September 2026; request received 06 December 2026; claimed amount $4,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4311", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 63964 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region west, from 28 April 2024 onward.\n\nGoverning document POL-51 was issued Wednesday 12 April 2023. Covered classes are vendor / contractor / field technician / intern / employee / team lead; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role employee, beginning 21 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 63964: Jonas Ames, role=intern, region=south. Event date 16 April 2024; request received 23 May 2024; claimed amount $5,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4312", "family": "intent", "state": "Incoming support request via email:\n\"I moved — update delivery for 28788\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "asks for money back on a purchase", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-4313", "family": "policy", "state": "Governing document MAN-58 was issued Thursday 18 January 2024. Covered classes are contractor / vendor / employee / intern; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region central, from 21 April 2024 onward.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $6,500 for role contractor, beginning 24 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nSummit Energy | decision file 46377 | travel reimbursement | consolidated rule pack\n\nCASE 46377: Jonas Silva, role=contractor, region=south. Event date 05 November 2024; request received 28 November 2024; claimed amount $900. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4314", "family": "multihop", "state": "Corporate registry excerpt:\n- Mara reports directly to Lucia.\n- Dmitri is employed by Beacon Insurance.\n- Lucia is employed by Helios Logistics.\n- Lucia reports directly to Dmitri.\n- Priya is employed by Lattice Analytics.\n- Tobias reports directly to Sofia.\n- Mara is employed by Northwind Systems.\n- Dmitri reports directly to Yuki.\n- Bruno reports directly to Mara.\n- The headquarters of Cobalt Health is in Turku.\n- Yuki reports directly to Priya.\n- Elena is employed by Lattice Analytics.\n- The headquarters of Lattice Analytics is in Austin.\n- Elena reports directly to Bruno.\n- The headquarters of Beacon Insurance is in Turku.\n- Sofia is employed by Lattice Analytics.\n- Priya reports directly to Tobias.\n- Tobias is employed by Lattice Analytics.\n- Bruno is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Ghent.\n- Yuki is employed by Northwind Systems.\n- The headquarters of Northwind Systems is in Lyon.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Lyon", "2": "Cork", "3": "Tallinn"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4315", "family": "policy", "state": "Atlas Freight | decision file 28862 | service credit | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-36 was issued Sunday 09 July 2023. Covered classes are regional manager / vendor / team lead / contractor / field technician; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role team lead, beginning 08 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region west, from 26 March 2024 onward.\n\nCASE 28862: Dmitri Ames, role=contractor, region=north. Event date 21 November 2024; request received 20 January 2025; claimed amount $2,949. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4316", "family": "policy", "state": "Governing document POL-36 was issued Saturday 25 March 2023. Covered classes are employee / regional manager / team lead; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCobalt Health | decision file 36483 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region north, from 24 October 2023 onward.\n\nA2 changes the limit to $9,500 for role team lead, beginning 19 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 36483: Mara Okafor, role=team lead, region=coastal. Event date 01 January 2025; request received 02 January 2025; claimed amount $10,251. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4317", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "changes seat assignment", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4318", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 44540 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-4319", "family": "policy", "state": "A2 changes the limit to $4,200 for role vendor, beginning 08 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-61 was issued Wednesday 21 June 2023. Covered classes are regional manager / contractor / field technician / team lead / employee; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nBeacon Insurance | decision file 50691 | service credit | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region west, from 25 June 2024 onward.\n\nCASE 50691: Amara Ames, role=regional manager, region=coastal. Event date 05 January 2024; request received 04 March 2024; claimed amount $1,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4320", "family": "policy", "state": "Beacon Insurance | decision file 82864 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $800 for role contractor, beginning 10 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document MAN-99 was issued Thursday 14 December 2023. Covered classes are field technician / intern / contractor / vendor / regional manager / employee; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region central, from 23 November 2024 onward.\n\nCASE 82864: Priya Tan, role=team lead, region=central. Event date 29 July 2025; request received 27 August 2025; claimed amount $801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4321", "family": "intent", "state": "Incoming support request via email:\n\"Cancel my order 8094, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4322", "family": "policy", "state": "A2 changes the limit to $1,300 for role field technician, beginning 19 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-94 was issued Sunday 31 December 2023. Covered classes are regional manager / employee / team lead / contractor / vendor / field technician; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nNorthwind Systems | decision file 28862 | service credit | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region central, from 16 January 2025 onward.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nCASE 28862: Priya Silva, role=intern, region=west. Event date 14 March 2026; request received 29 April 2026; claimed amount $900. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4323", "family": "intent", "state": "A user sent this message to the support desk:\n\"I moved — update delivery for 21591\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4324", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $3,200 for region west, from 29 July 2024 onward.\n\nA2 changes the limit to $2,000 for role field technician, beginning 08 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 54245 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document PROC-86 was issued Sunday 17 March 2024. Covered classes are employee / field technician / team lead / contractor / regional manager; other roles are outside scope.\n\nCASE 54245: Mateo Ames, role=field technician, region=north. Event date 04 May 2027; request received 09 June 2027; claimed amount $3,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4325", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan reports directly to Ingrid.\n- Jonas is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Ghent.\n- Kenji is employed by Atlas Freight.\n- Elena reports directly to Mei.\n- The headquarters of Cobalt Health is in Ghent.\n- The headquarters of Beacon Insurance is in Porto.\n- Lucia reports directly to Zoya.\n- Ingrid reports directly to Kenji.\n- The headquarters of Atlas Freight is in Leeds.\n- Mei reports directly to Stefan.\n- Mei is employed by Cobalt Health.\n- Kenji reports directly to Viktor.\n- Zoya is employed by Summit Energy.\n- Ingrid is employed by Cobalt Health.\n- Stefan is employed by Meridian Bank.\n- Zoya reports directly to Elena.\n- Elena is employed by Atlas Freight.\n- Viktor reports directly to Jonas.\n- Lucia is employed by Cobalt Health.\n- Viktor is employed by Beacon Insurance.\n- The headquarters of Summit Energy is in Porto.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Nagoya", "2": "Tallinn", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4326", "family": "intent", "state": "New support ticket, customer message:\n\"Don't need the item anymore — cancel order 21298\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "wants to cancel a placed order", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-4327", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias is employed by Northwind Systems.\n- Mei reports directly to Bruno.\n- Mei is employed by Atlas Freight.\n- Stefan reports directly to Tobias.\n- Ravi is employed by Summit Energy.\n- Leila reports directly to Kenji.\n- Nadia reports directly to Elena.\n- Stefan is employed by Atlas Freight.\n- The headquarters of Northwind Systems is in Nagoya.\n- Elena reports directly to Mei.\n- Ravi reports directly to Nadia.\n- Nadia is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Turku.\n- The headquarters of Helios Logistics is in Austin.\n- Bruno reports directly to Stefan.\n- Tobias reports directly to Leila.\n- The headquarters of Meridian Bank is in Nagoya.\n- The headquarters of Summit Energy is in Bergen.\n- Kenji is employed by Atlas Freight.\n- Elena is employed by Northwind Systems.\n- Leila is employed by Northwind Systems.\n- Bruno is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Tallinn", "2": "Turku", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4328", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $6,500 for role intern, beginning 03 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-61 was issued Monday 25 December 2023. Covered classes are field technician / regional manager / team lead / vendor / contractor / employee; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nHelios Logistics | decision file 68343 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region west, from 03 August 2024 onward.\n\nCASE 68343: Kenji Tan, role=field technician, region=east. Event date 05 October 2024; request received 19 October 2024; claimed amount $1,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4329", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $1,600 for region south, from 30 May 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nNorthwind Systems | decision file 88950 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nGoverning document POL-64 was issued Saturday 24 June 2023. Covered classes are intern / employee / regional manager / vendor / contractor; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role intern, beginning 18 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 88950: Zoya Silva, role=team lead, region=west. Event date 12 March 2024; request received 19 April 2024; claimed amount $9,149. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4330", "family": "intent", "state": "Incoming support request via email:\n\"Don't need the item anymore — cancel order 77854\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "asks where an existing order is", "3": "wants to cancel a placed order", "4": "wants the delivery address updated", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-4331", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila is employed by Beacon Insurance.\n- The headquarters of Helios Logistics is in Leeds.\n- Lucia is employed by Beacon Insurance.\n- Leila reports directly to Yuki.\n- The headquarters of Ironwood Manufacturing is in Porto.\n- Kenji is employed by Cobalt Health.\n- Lucia reports directly to Leila.\n- Callum reports directly to Bruno.\n- Jonas is employed by Summit Energy.\n- Tobias reports directly to Callum.\n- Elena is employed by Beacon Insurance.\n- Callum is employed by Beacon Insurance.\n- The headquarters of Beacon Insurance is in Austin.\n- Bruno reports directly to Kenji.\n- Bruno is employed by Cobalt Health.\n- Yuki reports directly to Tobias.\n- Yuki is employed by Ironwood Manufacturing.\n- Elena reports directly to Lucia.\n- The headquarters of Summit Energy is in Austin.\n- Kenji reports directly to Jonas.\n- Tobias is employed by Helios Logistics.\n- The headquarters of Cobalt Health is in Nagoya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Turku", "2": "Cork", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4332", "family": "intent", "state": "New travel ticket, customer message:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "reports lost baggage", "3": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4333", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $3,200 for region south, from 05 December 2023 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nSummit Energy | decision file 57980 | travel reimbursement | consolidated rule pack\n\nGoverning document MAN-61 was issued Tuesday 05 September 2023. Covered classes are team lead / field technician / vendor / employee / contractor / intern; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role contractor, beginning 28 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 57980: Nadia Okafor, role=contractor, region=coastal. Event date 24 April 2024; request received 29 June 2024; claimed amount $9,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4334", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCobalt Health | decision file 49263 | service credit | consolidated rule pack\n\nA2 changes the limit to $9,500 for role intern, beginning 20 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region south, from 30 September 2024 onward.\n\nGoverning document POL-86 was issued Monday 05 February 2024. Covered classes are intern / vendor / employee / regional manager / contractor; other roles are outside scope.\n\nCASE 49263: Omar Novak, role=intern, region=south. Event date 11 June 2026; request received 10 July 2026; claimed amount $9,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4335", "family": "multihop", "state": "Corporate registry excerpt:\n- Ingrid is employed by Helios Logistics.\n- Elena is employed by Beacon Insurance.\n- The headquarters of Cedar Retail Group is in Leeds.\n- The headquarters of Beacon Insurance is in Oslo.\n- Tessa reports directly to Amara.\n- The headquarters of Northwind Systems is in Turku.\n- Callum is employed by Helios Logistics.\n- Callum reports directly to Leila.\n- Mateo is employed by Beacon Insurance.\n- Leila reports directly to Sofia.\n- Leila is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Bergen.\n- Mateo reports directly to Tessa.\n- Zoya reports directly to Callum.\n- Sofia is employed by Cedar Retail Group.\n- Elena reports directly to Zoya.\n- The headquarters of Cobalt Health is in Turku.\n- Amara is employed by Northwind Systems.\n- Sofia reports directly to Mateo.\n- Tessa is employed by Beacon Insurance.\n- Amara reports directly to Ingrid.\n- Zoya is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Bergen", "2": "Tallinn", "3": "Turku"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4336", "family": "intent", "state": "New support ticket, customer message:\n\"Where is order 38465\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "asks for money back on a purchase", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4337", "family": "policy", "state": "Cedar Retail Group | decision file 34467 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-40 was issued Thursday 04 April 2024. Covered classes are team lead / regional manager / field technician / intern / employee; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region east, from 17 October 2024 onward.\n\nA2 changes the limit to $2,800 for role vendor, beginning 01 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 34467: Omar Silva, role=employee, region=central. Event date 07 May 2025; request received 29 May 2025; claimed amount $2,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4338", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "changes seat assignment", "3": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4339", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $2,800 for role field technician, beginning 01 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region coastal, from 27 June 2024 onward.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-84 was issued Saturday 11 November 2023. Covered classes are regional manager / vendor / intern / contractor; other roles are outside scope.\n\nVantage Air | decision file 86642 | vendor onboarding | consolidated rule pack\n\nCASE 86642: Mei Okafor, role=team lead, region=coastal. Event date 31 May 2025; request received 10 August 2025; claimed amount $2,699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4340", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nPinnacle Software | decision file 68750 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region north, from 03 January 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document MAN-90 was issued Tuesday 31 January 2023. Covered classes are vendor / intern / contractor / regional manager / field technician; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role contractor, beginning 19 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 68750: Pablo Silva, role=field technician, region=north. Event date 20 October 2024; request received 04 November 2024; claimed amount $4,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4341", "family": "policy", "state": "A manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nLattice Analytics | decision file 52822 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region east, from 29 November 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $2,000 for role intern, beginning 09 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-14 was issued Saturday 23 December 2023. Covered classes are team lead / intern / contractor / regional manager / employee / field technician; other roles are outside scope.\n\nCASE 52822: Aisha Tan, role=team lead, region=coastal. Event date 11 October 2026; request received 17 December 2026; claimed amount $3,951. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4342", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei is employed by Beacon Insurance.\n- The headquarters of Helios Logistics is in Oslo.\n- Stefan reports directly to Lucia.\n- Stefan is employed by Pinnacle Software.\n- Tessa is employed by Summit Energy.\n- Mateo reports directly to Priya.\n- Yuki reports directly to Nadia.\n- The headquarters of Beacon Insurance is in Austin.\n- Mei reports directly to Yuki.\n- Nadia is employed by Summit Energy.\n- The headquarters of Pinnacle Software is in Turku.\n- Yuki is employed by Cedar Retail Group.\n- Lucia reports directly to Tessa.\n- The headquarters of Summit Energy is in Tallinn.\n- Priya is employed by Summit Energy.\n- Priya reports directly to Stefan.\n- Sofia is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Turku.\n- Mateo is employed by Pinnacle Software.\n- Lucia is employed by Pinnacle Software.\n- Tessa reports directly to Mei.\n- Nadia reports directly to Sofia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Austin", "2": "Ghent", "3": "Bergen"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4343", "family": "intent", "state": "New support ticket, customer message:\n\"Can i exchange 10946 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-4344", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila is employed by Cobalt Health.\n- Dmitri reports directly to Ravi.\n- Pablo reports directly to Hana.\n- Ingrid reports directly to Nadia.\n- Ravi is employed by Helios Logistics.\n- Sofia is employed by Helios Logistics.\n- Ravi reports directly to Pablo.\n- The headquarters of Helios Logistics is in Bergen.\n- Bruno is employed by Pinnacle Software.\n- Nadia reports directly to Leila.\n- Nadia is employed by Vantage Air.\n- The headquarters of Pinnacle Software is in Leeds.\n- Sofia reports directly to Bruno.\n- Leila reports directly to Sofia.\n- The headquarters of Northwind Systems is in Tallinn.\n- Pablo is employed by Northwind Systems.\n- Ingrid is employed by Cobalt Health.\n- Dmitri is employed by Helios Logistics.\n- The headquarters of Cobalt Health is in Cork.\n- Hana reports directly to Ingrid.\n- The headquarters of Vantage Air is in Porto.\n- Hana is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Oslo", "2": "Leeds", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-4345", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias reports directly to Tessa.\n- Jonas is employed by Cobalt Health.\n- The headquarters of Summit Energy is in Bergen.\n- The headquarters of Pinnacle Software is in Bergen.\n- The headquarters of Vantage Air is in Porto.\n- The headquarters of Cobalt Health is in Leeds.\n- Yuki is employed by Vantage Air.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Jonas reports directly to Tobias.\n- Sofia reports directly to Jonas.\n- Bruno reports directly to Yuki.\n- Tobias is employed by Summit Energy.\n- Lucia is employed by Cobalt Health.\n- Tessa reports directly to Kenji.\n- Bruno is employed by Pinnacle Software.\n- Yuki reports directly to Sofia.\n- Lucia reports directly to Bruno.\n- Kenji is employed by Ironwood Manufacturing.\n- Tessa is employed by Cobalt Health.\n- Stefan reports directly to Lucia.\n- Stefan is employed by Pinnacle Software.\n- Sofia is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Porto", "2": "Ghent", "3": "Lyon"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4346", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nHelios Logistics | decision file 61445 | vendor onboarding | consolidated rule pack\n\nGoverning document POL-89 was issued Thursday 02 March 2023. Covered classes are field technician / vendor / employee / team lead / contractor; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 22 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region south, from 15 November 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 61445: Stefan Berg, role=contractor, region=west. Event date 10 March 2025; request received 01 April 2025; claimed amount $9,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4347", "family": "policy", "state": "Governing document PROC-96 was issued Saturday 25 March 2023. Covered classes are regional manager / team lead / intern; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nSummit Energy | decision file 73458 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role team lead, beginning 08 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region west, from 13 January 2024 onward.\n\nCASE 73458: Mara Novak, role=vendor, region=north. Event date 29 August 2025; request received 05 November 2025; claimed amount $699. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4348", "family": "policy", "state": "Northwind Systems | decision file 56180 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $1,300 for role field technician, beginning 14 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document POL-89 was issued Thursday 16 November 2023. Covered classes are intern / regional manager / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region coastal, from 29 July 2024 onward.\n\nCASE 56180: Bruno Ames, role=team lead, region=east. Event date 27 June 2024; request received 11 August 2024; claimed amount $9,751. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4349", "family": "policy", "state": "Vantage Air | decision file 68929 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role vendor, beginning 22 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-75 was issued Monday 11 September 2023. Covered classes are regional manager / contractor / intern / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region east, from 02 September 2024 onward.\n\nCASE 68929: Felix Berg, role=contractor, region=west. Event date 06 January 2026; request received 10 February 2026; claimed amount $5,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4350", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Atlas Freight is in Porto.\n- The headquarters of Meridian Bank is in Oslo.\n- The headquarters of Ironwood Manufacturing is in Cork.\n- Kenji is employed by Atlas Freight.\n- Tessa is employed by Summit Energy.\n- Viktor is employed by Ironwood Manufacturing.\n- The headquarters of Vantage Air is in Nagoya.\n- Ravi reports directly to Kenji.\n- Mara is employed by Atlas Freight.\n- Dmitri is employed by Meridian Bank.\n- Elena reports directly to Viktor.\n- Dmitri reports directly to Elena.\n- The headquarters of Summit Energy is in Cork.\n- Omar reports directly to Mara.\n- Aisha reports directly to Omar.\n- Kenji reports directly to Dmitri.\n- Mara reports directly to Ravi.\n- Elena is employed by Summit Energy.\n- Omar is employed by Atlas Freight.\n- Aisha is employed by Ironwood Manufacturing.\n- Viktor reports directly to Tessa.\n- Ravi is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Tallinn", "2": "Porto", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4351", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $700 for region east, from 27 December 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $800 for role field technician, beginning 22 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document MAN-96 was issued Saturday 01 July 2023. Covered classes are employee / field technician / contractor / team lead / vendor; other roles are outside scope.\n\nLattice Analytics | decision file 56878 | relocation assistance | consolidated rule pack\n\nCASE 56878: Felix Silva, role=team lead, region=north. Event date 01 June 2025; request received 21 June 2025; claimed amount $700. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4352", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4353", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $11,000 for region east, from 19 May 2024 onward.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 63903 | service credit | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-39 was issued Friday 10 November 2023. Covered classes are intern / vendor / contractor / team lead / field technician / regional manager; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 23 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 63903: Mei Ames, role=employee, region=north. Event date 22 May 2025; request received 20 July 2025; claimed amount $4,699. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4354", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $3,200 for region central, from 02 April 2024 onward.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 22 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCedar Retail Group | decision file 62750 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-32 was issued Wednesday 31 May 2023. Covered classes are intern / regional manager / field technician / team lead / contractor / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCASE 62750: Kenji Silva, role=regional manager, region=north. Event date 11 January 2025; request received 20 February 2025; claimed amount $2,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4355", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4356", "family": "intent", "state": "New travel ticket, customer message:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "cancels a booking", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4357", "family": "policy", "state": "A2 changes the limit to $2,800 for role regional manager, beginning 02 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region east, from 04 December 2023 onward.\n\nLattice Analytics | decision file 25264 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document STD-66 was issued Sunday 28 May 2023. Covered classes are regional manager / intern / employee / field technician / team lead; other roles are outside scope.\n\nCASE 25264: Amara Novak, role=employee, region=coastal. Event date 17 March 2026; request received 24 April 2026; claimed amount $1,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4358", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Pinnacle Software is in Ghent.\n- Nadia is employed by Lattice Analytics.\n- Hana is employed by Helios Logistics.\n- Viktor reports directly to Yuki.\n- Bruno is employed by Lattice Analytics.\n- The headquarters of Helios Logistics is in Lyon.\n- Priya is employed by Helios Logistics.\n- The headquarters of Cedar Retail Group is in Porto.\n- Amara is employed by Cedar Retail Group.\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- Mara is employed by Cedar Retail Group.\n- Yuki is employed by Helios Logistics.\n- Yuki reports directly to Amara.\n- Priya reports directly to Jonas.\n- Viktor is employed by Helios Logistics.\n- The headquarters of Lattice Analytics is in Leeds.\n- Nadia reports directly to Viktor.\n- Jonas is employed by Helios Logistics.\n- Jonas reports directly to Hana.\n- Mara reports directly to Bruno.\n- Hana reports directly to Mara.\n- Bruno reports directly to Nadia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Austin", "2": "Ghent", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4359", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 87412 | vendor onboarding | consolidated rule pack\n\nGoverning document POL-13 was issued Wednesday 10 April 2024. Covered classes are regional manager / employee / team lead / vendor; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region coastal, from 07 December 2024 onward.\n\nA2 changes the limit to $1,300 for role contractor, beginning 04 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 87412: Mara Okafor, role=employee, region=west. Event date 29 March 2025; request received 12 May 2025; claimed amount $2,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4360", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCobalt Health | decision file 59690 | travel reimbursement | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region north, from 07 August 2024 onward.\n\nA2 changes the limit to $4,200 for role team lead, beginning 02 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-96 was issued Thursday 13 July 2023. Covered classes are contractor / vendor / intern / field technician; other roles are outside scope.\n\nCASE 59690: Amara Silva, role=intern, region=east. Event date 03 March 2025; request received 18 March 2025; claimed amount $4,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4361", "family": "multihop", "state": "Corporate registry excerpt:\n- Felix is employed by Meridian Bank.\n- The headquarters of Summit Energy is in Porto.\n- Yuki is employed by Meridian Bank.\n- Amara reports directly to Felix.\n- Mei is employed by Cedar Retail Group.\n- Felix reports directly to Tobias.\n- The headquarters of Meridian Bank is in Tallinn.\n- Pablo is employed by Meridian Bank.\n- Viktor reports directly to Mateo.\n- The headquarters of Vantage Air is in Leeds.\n- Mateo is employed by Cedar Retail Group.\n- The headquarters of Atlas Freight is in Tallinn.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Tobias reports directly to Pablo.\n- Mateo reports directly to Zoya.\n- Tobias is employed by Cedar Retail Group.\n- Pablo reports directly to Mei.\n- Zoya is employed by Cedar Retail Group.\n- Amara is employed by Cedar Retail Group.\n- Zoya reports directly to Amara.\n- Viktor is employed by Atlas Freight.\n- Mei reports directly to Yuki.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Leeds", "2": "Ghent", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4362", "family": "intent", "state": "Incoming travel request via email:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "changes seat assignment", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4363", "family": "policy", "state": "Vantage Air | decision file 47028 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region east, from 03 December 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-72 was issued Monday 05 February 2024. Covered classes are field technician / vendor / employee / team lead / intern / regional manager; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $2,800 for role intern, beginning 10 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 47028: Dmitri Ames, role=employee, region=central. Event date 29 January 2027; request received 16 March 2027; claimed amount $4,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4364", "family": "policy", "state": "A2 changes the limit to $14,000 for role contractor, beginning 05 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 48275 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region coastal, from 07 February 2025 onward.\n\nGoverning document PROC-88 was issued Monday 11 March 2024. Covered classes are vendor / contractor / field technician / employee / regional manager / intern; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 48275: Amara Ames, role=field technician, region=north. Event date 11 November 2026; request received 02 March 2027; claimed amount $13,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4365", "family": "policy", "state": "A2 changes the limit to $800 for role employee, beginning 10 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region south, from 07 February 2025 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nVantage Air | decision file 77918 | travel reimbursement | consolidated rule pack\n\nGoverning document STD-95 was issued Wednesday 27 March 2024. Covered classes are intern / regional manager / team lead / contractor / employee / vendor; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 77918: Elena Okafor, role=contractor, region=south. Event date 13 August 2026; request received 26 September 2026; claimed amount $11,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4366", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region south, from 23 October 2023 onward.\n\nGoverning document MAN-95 was issued Thursday 23 February 2023. Covered classes are intern / contractor / team lead; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role employee, beginning 07 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nNorthwind Systems | decision file 13093 | service credit | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 13093: Tessa Okafor, role=intern, region=central. Event date 27 December 2025; request received 17 January 2026; claimed amount $2,949. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4367", "family": "policy", "state": "A2 changes the limit to $6,500 for role vendor, beginning 13 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region north, from 13 July 2024 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-30 was issued Thursday 22 June 2023. Covered classes are regional manager / team lead / contractor / vendor / intern; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nMeridian Bank | decision file 20420 | data export review | consolidated rule pack\n\nCASE 20420: Bruno Silva, role=employee, region=south. Event date 01 October 2024; request received 16 October 2024; claimed amount $7,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4368", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4369", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-33 was issued Tuesday 06 June 2023. Covered classes are regional manager / intern / employee / vendor / contractor / field technician; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role intern, beginning 30 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 87983 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region east, from 05 January 2024 onward.\n\nCASE 87983: Leila Berg, role=regional manager, region=south. Event date 04 May 2025; request received 18 June 2025; claimed amount $2,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4370", "family": "policy", "state": "Ironwood Manufacturing | decision file 99186 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role contractor, beginning 02 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-42 was issued Sunday 27 August 2023. Covered classes are regional manager / vendor / team lead; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region coastal, from 08 August 2024 onward.\n\nCASE 99186: Mei Ames, role=field technician, region=south. Event date 01 November 2025; request received 04 December 2025; claimed amount $4,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4371", "family": "policy", "state": "Governing document PROC-16 was issued Tuesday 14 March 2023. Covered classes are intern / team lead / contractor / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 30 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region central, from 10 April 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nNorthwind Systems | decision file 69504 | service credit | consolidated rule pack\n\nCASE 69504: Zoya Ames, role=field technician, region=central. Event date 07 October 2023; request received 21 November 2023; claimed amount $1,651. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4372", "family": "intent", "state": "Incoming support request via email:\n\"5889 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "asks where an existing order is", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4373", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "changes seat assignment", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4374", "family": "policy", "state": "Ironwood Manufacturing | decision file 86169 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $9,500 for role employee, beginning 25 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region south, from 26 December 2023 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document STD-77 was issued Monday 20 March 2023. Covered classes are team lead / employee / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 86169: Omar Ames, role=vendor, region=south. Event date 27 November 2023; request received 25 December 2023; claimed amount $2,401. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4375", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region coastal, from 31 May 2024 onward.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role intern, beginning 24 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 28379 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-38 was issued Thursday 28 September 2023. Covered classes are contractor / regional manager / team lead / intern / vendor; other roles are outside scope.\n\nCASE 28379: Elena Okafor, role=intern, region=north. Event date 27 March 2025; request received 25 June 2025; claimed amount $6,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4376", "family": "policy", "state": "Governing document STD-33 was issued Tuesday 13 February 2024. Covered classes are vendor / team lead / employee / regional manager; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role intern, beginning 05 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 68891 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region south, from 20 December 2024 onward.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 68891: Yuki Ames, role=field technician, region=central. Event date 29 November 2026; request received 30 December 2026; claimed amount $2,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4377", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role team lead, beginning 23 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region central, from 23 September 2023 onward.\n\nPinnacle Software | decision file 17350 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-75 was issued Tuesday 21 February 2023. Covered classes are contractor / employee / team lead / intern / regional manager / field technician; other roles are outside scope.\n\nCASE 17350: Nadia Silva, role=regional manager, region=central. Event date 28 June 2025; request received 15 August 2025; claimed amount $9,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4378", "family": "intent", "state": "A user sent this message to the support desk:\n\"Want my money back for 24998\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4379", "family": "policy", "state": "Summit Energy | decision file 83495 | relocation assistance | consolidated rule pack\n\nGoverning document POL-19 was issued Sunday 03 December 2023. Covered classes are field technician / regional manager / vendor / contractor / intern; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role team lead, beginning 19 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region west, from 01 July 2024 onward.\n\nCASE 83495: Ingrid Okafor, role=employee, region=coastal. Event date 04 November 2025; request received 09 February 2026; claimed amount $1,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4380", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Valencia.\n- Ingrid reports directly to Kenji.\n- Yuki is employed by Helios Logistics.\n- The headquarters of Atlas Freight is in Austin.\n- Sofia reports directly to Dmitri.\n- Sofia is employed by Atlas Freight.\n- Ingrid is employed by Cedar Retail Group.\n- Amara is employed by Summit Energy.\n- Aisha is employed by Lattice Analytics.\n- Kenji is employed by Atlas Freight.\n- The headquarters of Cedar Retail Group is in Austin.\n- Pablo is employed by Helios Logistics.\n- Kenji reports directly to Amara.\n- Amara reports directly to Pablo.\n- Aisha reports directly to Yuki.\n- The headquarters of Summit Energy is in Tallinn.\n- Dmitri is employed by Lattice Analytics.\n- Pablo reports directly to Sofia.\n- Jonas is employed by Atlas Freight.\n- The headquarters of Helios Logistics is in Cork.\n- Jonas reports directly to Aisha.\n- Dmitri reports directly to Jonas.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Lyon", "2": "Bergen", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4381", "family": "policy", "state": "Governing document PROC-65 was issued Tuesday 06 June 2023. Covered classes are employee / vendor / regional manager / intern / field technician; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nAtlas Freight | decision file 50639 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role employee, beginning 04 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region west, from 03 December 2023 onward.\n\nCASE 50639: Bruno Berg, role=regional manager, region=west. Event date 07 February 2024; request received 06 March 2024; claimed amount $599. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4382", "family": "multihop", "state": "Corporate registry excerpt:\n- Pablo is employed by Cedar Retail Group.\n- The headquarters of Summit Energy is in Turku.\n- Callum is employed by Meridian Bank.\n- Callum reports directly to Leila.\n- Kenji is employed by Summit Energy.\n- Omar reports directly to Ingrid.\n- Kenji reports directly to Omar.\n- The headquarters of Cedar Retail Group is in Lyon.\n- Omar is employed by Cedar Retail Group.\n- Aisha is employed by Meridian Bank.\n- Hana is employed by Summit Energy.\n- Ingrid reports directly to Callum.\n- Bruno reports directly to Pablo.\n- The headquarters of Lattice Analytics is in Lyon.\n- Leila is employed by Meridian Bank.\n- Aisha reports directly to Kenji.\n- Bruno is employed by Cobalt Health.\n- Hana reports directly to Bruno.\n- The headquarters of Cobalt Health is in Austin.\n- The headquarters of Meridian Bank is in Ghent.\n- Ingrid is employed by Lattice Analytics.\n- Pablo reports directly to Aisha.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Tallinn", "2": "Valencia", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4383", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "changes seat assignment", "3": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4384", "family": "policy", "state": "Northwind Systems | decision file 80258 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-46 was issued Thursday 14 September 2023. Covered classes are regional manager / team lead / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region central, from 25 September 2024 onward.\n\nA2 changes the limit to $1,300 for role employee, beginning 26 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 80258: Tessa Tan, role=field technician, region=north. Event date 28 July 2025; request received 17 August 2025; claimed amount $3,351. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4385", "family": "policy", "state": "Governing document STD-27 was issued Wednesday 04 January 2023. Covered classes are regional manager / contractor / vendor; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region west, from 16 January 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $14,000 for role vendor, beginning 07 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 97017 | travel reimbursement | consolidated rule pack\n\nCASE 97017: Leila Berg, role=employee, region=coastal. Event date 01 November 2023; request received 22 December 2023; claimed amount $14,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4386", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-16 was issued Wednesday 29 March 2023. Covered classes are contractor / field technician / team lead / intern / employee; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nAtlas Freight | decision file 79678 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region west, from 30 June 2023 onward.\n\nA2 changes the limit to $14,000 for role employee, beginning 28 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 79678: Callum Tan, role=employee, region=central. Event date 31 March 2026; request received 06 June 2026; claimed amount $600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4387", "family": "intent", "state": "New support ticket, customer message:\n\"Please cancel order 58622 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "asks where an existing order is", "4": "wants to cancel a placed order", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4388", "family": "policy", "state": "A manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-86 was issued Monday 29 April 2024. Covered classes are contractor / vendor / intern / team lead / field technician / employee; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nMeridian Bank | decision file 81515 | service credit | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region coastal, from 06 September 2024 onward.\n\nA2 changes the limit to $1,300 for role team lead, beginning 05 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 81515: Hana Novak, role=regional manager, region=east. Event date 03 August 2026; request received 02 November 2026; claimed amount $1,399. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4389", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $5,000 for region south, from 22 January 2024 onward.\n\nA2 changes the limit to $1,300 for role team lead, beginning 25 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nNorthwind Systems | decision file 28323 | vendor onboarding | consolidated rule pack\n\nGoverning document STD-58 was issued Friday 05 May 2023. Covered classes are team lead / employee / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 28323: Aisha Novak, role=regional manager, region=north. Event date 02 April 2024; request received 23 April 2024; claimed amount $9,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4390", "family": "policy", "state": "A2 changes the limit to $14,000 for role team lead, beginning 19 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region north, from 09 March 2025 onward.\n\nGoverning document POL-82 was issued Friday 09 February 2024. Covered classes are vendor / contractor / team lead / employee / field technician / regional manager; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 72709 | relocation assistance | consolidated rule pack\n\nCASE 72709: Elena Silva, role=team lead, region=east. Event date 02 July 2026; request received 05 July 2026; claimed amount $3,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4391", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "reports lost baggage", "3": "changes seat assignment", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4392", "family": "intent", "state": "A user sent this message to the support desk:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4393", "family": "policy", "state": "Governing document MAN-11 was issued Sunday 11 June 2023. Covered classes are field technician / employee / vendor / team lead / contractor / regional manager; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region coastal, from 03 November 2023 onward.\n\nCedar Retail Group | decision file 12283 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $6,500 for role employee, beginning 28 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 12283: Sofia Berg, role=regional manager, region=west. Event date 17 October 2025; request received 07 November 2025; claimed amount $8,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4394", "family": "multihop", "state": "Corporate registry excerpt:\n- Jonas is employed by Ironwood Manufacturing.\n- The headquarters of Cobalt Health is in Cork.\n- Tobias reports directly to Dmitri.\n- Dmitri is employed by Ironwood Manufacturing.\n- Zoya reports directly to Ravi.\n- Jonas reports directly to Mei.\n- Callum is employed by Ironwood Manufacturing.\n- Felix reports directly to Jonas.\n- Ravi is employed by Cedar Retail Group.\n- Bruno is employed by Helios Logistics.\n- Zoya is employed by Beacon Insurance.\n- Felix is employed by Ironwood Manufacturing.\n- Ravi reports directly to Bruno.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Bruno reports directly to Callum.\n- Mei reports directly to Tobias.\n- The headquarters of Helios Logistics is in Nagoya.\n- Mei is employed by Cobalt Health.\n- Callum reports directly to Felix.\n- Tobias is employed by Ironwood Manufacturing.\n- The headquarters of Cedar Retail Group is in Leeds.\n- The headquarters of Ironwood Manufacturing is in Austin.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Bergen", "2": "Leeds", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4395", "family": "intent", "state": "A user sent this message to the support desk:\n\"Swap order 72744 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "reports an item arrived broken", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4396", "family": "intent", "state": "A user sent this message to the support desk:\n\"Please cancel order 93842 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "reports an item arrived broken", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4397", "family": "intent", "state": "Incoming support request via email:\n\"Please cancel order 26543 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4398", "family": "policy", "state": "A2 changes the limit to $2,800 for role field technician, beginning 31 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region north, from 21 March 2024 onward.\n\nGoverning document PROC-66 was issued Sunday 11 June 2023. Covered classes are field technician / vendor / contractor / intern / employee; other roles are outside scope.\n\nCedar Retail Group | decision file 46911 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nCASE 46911: Mei Tan, role=team lead, region=west. Event date 10 October 2025; request received 10 November 2025; claimed amount $5,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4399", "family": "intent", "state": "Incoming travel request via email:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "asks flight status", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4400", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region south, from 13 September 2024 onward.\n\nHelios Logistics | decision file 45668 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nGoverning document MAN-51 was issued Tuesday 05 March 2024. Covered classes are contractor / vendor / intern / team lead; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role employee, beginning 04 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 45668: Jonas Tan, role=vendor, region=east. Event date 05 June 2026; request received 19 July 2026; claimed amount $14,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4401", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region west, from 15 August 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role field technician, beginning 19 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-71 was issued Wednesday 26 July 2023. Covered classes are intern / vendor / regional manager / field technician; other roles are outside scope.\n\nCobalt Health | decision file 21215 | travel reimbursement | consolidated rule pack\n\nCASE 21215: Stefan Silva, role=team lead, region=south. Event date 05 January 2025; request received 14 April 2025; claimed amount $4,351. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4402", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $700 for region central, from 01 August 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-53 was issued Sunday 10 December 2023. Covered classes are field technician / employee / contractor / intern / regional manager; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role employee, beginning 10 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nBeacon Insurance | decision file 65948 | travel reimbursement | consolidated rule pack\n\nCASE 65948: Kenji Ames, role=field technician, region=coastal. Event date 13 August 2025; request received 04 September 2025; claimed amount $701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4403", "family": "intent", "state": "Incoming support request via email:\n\"The product broke — refund 94285 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4404", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "changes seat assignment", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4405", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $7,500 for region east, from 18 October 2024 onward.\n\nHelios Logistics | decision file 51270 | service credit | consolidated rule pack\n\nA2 changes the limit to $2,800 for role team lead, beginning 14 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-93 was issued Tuesday 16 January 2024. Covered classes are regional manager / vendor / intern; other roles are outside scope.\n\nCASE 51270: Ravi Novak, role=employee, region=central. Event date 16 January 2026; request received 09 March 2026; claimed amount $2,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4406", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara reports directly to Callum.\n- Nadia is employed by Helios Logistics.\n- Callum is employed by Helios Logistics.\n- Leila is employed by Lattice Analytics.\n- The headquarters of Pinnacle Software is in Turku.\n- Leila reports directly to Mara.\n- The headquarters of Lattice Analytics is in Leeds.\n- Mara is employed by Lattice Analytics.\n- Felix is employed by Cedar Retail Group.\n- Amara is employed by Northwind Systems.\n- The headquarters of Helios Logistics is in Oslo.\n- Yuki reports directly to Nadia.\n- Pablo is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Mara reports directly to Felix.\n- Mateo is employed by Helios Logistics.\n- The headquarters of Northwind Systems is in Tallinn.\n- Felix reports directly to Mateo.\n- Yuki is employed by Northwind Systems.\n- Pablo reports directly to Amara.\n- Callum reports directly to Yuki.\n- Nadia reports directly to Leila.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Turku", "2": "Oslo", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4407", "family": "intent", "state": "Incoming support request via email:\n\"I moved — update delivery for 37120\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "asks for money back on a purchase", "4": "wants the delivery address updated", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4408", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $9,500 for role team lead, beginning 02 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 99129 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-23 was issued Friday 03 November 2023. Covered classes are intern / regional manager / field technician / vendor / contractor; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region south, from 11 June 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 99129: Yuki Okafor, role=team lead, region=coastal. Event date 18 September 2024; request received 02 November 2024; claimed amount $9,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4409", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document PROC-76 was issued Sunday 24 December 2023. Covered classes are vendor / employee / regional manager; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCedar Retail Group | decision file 46337 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $2,000 for role intern, beginning 09 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region north, from 04 April 2024 onward.\n\nCASE 46337: Mara Okafor, role=intern, region=west. Event date 14 October 2024; request received 29 October 2024; claimed amount $701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4410", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia is employed by Atlas Freight.\n- The headquarters of Helios Logistics is in Austin.\n- Nadia is employed by Atlas Freight.\n- Kenji is employed by Lattice Analytics.\n- Yuki reports directly to Pablo.\n- Bruno reports directly to Nadia.\n- Callum is employed by Atlas Freight.\n- Callum reports directly to Kenji.\n- Zoya reports directly to Sofia.\n- Leila is employed by Vantage Air.\n- Kenji reports directly to Yuki.\n- Pablo reports directly to Leila.\n- The headquarters of Atlas Freight is in Oslo.\n- The headquarters of Lattice Analytics is in Valencia.\n- Pablo is employed by Vantage Air.\n- Yuki is employed by Vantage Air.\n- Sofia reports directly to Callum.\n- Zoya is employed by Helios Logistics.\n- Nadia reports directly to Zoya.\n- The headquarters of Vantage Air is in Porto.\n- Bruno is employed by Lattice Analytics.\n- The headquarters of Ironwood Manufacturing is in Turku.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Turku", "2": "Valencia", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4411", "family": "intent", "state": "A user sent this message to the support desk:\n\"Ship order 41310 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "asks for money back on a purchase", "3": "wants the delivery address updated", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4412", "family": "policy", "state": "Governing document MAN-95 was issued Thursday 29 February 2024. Covered classes are employee / intern / vendor / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region central, from 21 June 2024 onward.\n\nA2 changes the limit to $1,300 for role vendor, beginning 17 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 91200 | service credit | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 91200: Tessa Novak, role=intern, region=north. Event date 12 April 2026; request received 11 June 2026; claimed amount $1,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4413", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Austin.\n- Leila is employed by Beacon Insurance.\n- The headquarters of Beacon Insurance is in Lyon.\n- Priya is employed by Atlas Freight.\n- Jonas reports directly to Elena.\n- Mara reports directly to Sofia.\n- The headquarters of Helios Logistics is in Oslo.\n- Sofia is employed by Helios Logistics.\n- Aisha reports directly to Leila.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Mei reports directly to Mara.\n- Elena reports directly to Pablo.\n- Jonas is employed by Northwind Systems.\n- The headquarters of Atlas Freight is in Porto.\n- Mei is employed by Helios Logistics.\n- Elena is employed by Beacon Insurance.\n- Mara is employed by Northwind Systems.\n- Pablo reports directly to Aisha.\n- Aisha is employed by Northwind Systems.\n- Leila reports directly to Mei.\n- Pablo is employed by Beacon Insurance.\n- Sofia reports directly to Priya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Ghent", "2": "Nagoya", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4414", "family": "policy", "state": "Meridian Bank | decision file 27701 | relocation assistance | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role employee, beginning 02 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region north, from 21 September 2023 onward.\n\nGoverning document MAN-93 was issued Thursday 01 June 2023. Covered classes are intern / vendor / regional manager / employee / team lead / contractor; other roles are outside scope.\n\nCASE 27701: Yuki Tan, role=regional manager, region=central. Event date 31 March 2025; request received 22 April 2025; claimed amount $4,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4415", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "books airfare", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4416", "family": "intent", "state": "New travel ticket, customer message:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "changes seat assignment", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4417", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $1,100 for region north, from 12 January 2024 onward.\n\nA2 changes the limit to $1,300 for role team lead, beginning 26 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nVantage Air | decision file 82864 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-39 was issued Saturday 06 May 2023. Covered classes are regional manager / employee / intern / team lead / contractor; other roles are outside scope.\n\nCASE 82864: Priya Novak, role=contractor, region=north. Event date 26 February 2026; request received 29 March 2026; claimed amount $2,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4418", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cedar Retail Group is in Porto.\n- Mei is employed by Beacon Insurance.\n- Dmitri reports directly to Tobias.\n- Zoya is employed by Beacon Insurance.\n- Zoya reports directly to Dmitri.\n- Yuki reports directly to Mei.\n- Tobias reports directly to Yuki.\n- Yuki is employed by Ironwood Manufacturing.\n- Priya is employed by Cedar Retail Group.\n- Mei reports directly to Priya.\n- Tessa reports directly to Zoya.\n- The headquarters of Meridian Bank is in Tallinn.\n- The headquarters of Beacon Insurance is in Nagoya.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Viktor reports directly to Mara.\n- Dmitri is employed by Pinnacle Software.\n- Tobias is employed by Ironwood Manufacturing.\n- Tessa is employed by Beacon Insurance.\n- Mara reports directly to Tessa.\n- The headquarters of Pinnacle Software is in Lyon.\n- Mara is employed by Beacon Insurance.\n- Viktor is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Nagoya", "2": "Austin", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4419", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nNorthwind Systems | decision file 83203 | travel reimbursement | consolidated rule pack\n\nGoverning document MAN-97 was issued Friday 31 March 2023. Covered classes are regional manager / team lead / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role intern, beginning 13 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $1,100 for region central, from 23 November 2023 onward.\n\nCASE 83203: Jonas Tan, role=contractor, region=north. Event date 19 July 2025; request received 16 October 2025; claimed amount $15,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4420", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "books airfare", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4421", "family": "intent", "state": "Incoming support request via email:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4422", "family": "multihop", "state": "Corporate registry excerpt:\n- Mateo reports directly to Lucia.\n- Callum is employed by Beacon Insurance.\n- Ingrid is employed by Beacon Insurance.\n- Ingrid reports directly to Omar.\n- Priya reports directly to Viktor.\n- Callum reports directly to Jonas.\n- The headquarters of Northwind Systems is in Leeds.\n- Omar is employed by Beacon Insurance.\n- Jonas reports directly to Aisha.\n- Lucia is employed by Ironwood Manufacturing.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Jonas is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- Lucia reports directly to Ingrid.\n- Omar reports directly to Priya.\n- Mateo is employed by Cedar Retail Group.\n- Priya is employed by Cedar Retail Group.\n- Aisha is employed by Ironwood Manufacturing.\n- The headquarters of Beacon Insurance is in Porto.\n- The headquarters of Pinnacle Software is in Austin.\n- Viktor is employed by Northwind Systems.\n- Aisha reports directly to Mateo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Austin", "2": "Porto", "3": "Ghent"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4423", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region north, from 04 January 2025 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nLattice Analytics | decision file 89282 | equipment warranty | consolidated rule pack\n\nGoverning document STD-39 was issued Saturday 11 May 2024. Covered classes are employee / field technician / intern; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 11 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 89282: Ingrid Silva, role=employee, region=west. Event date 22 February 2026; request received 25 March 2026; claimed amount $3,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4424", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nSummit Energy | decision file 76563 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region south, from 07 October 2024 onward.\n\nA2 changes the limit to $2,000 for role team lead, beginning 24 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-21 was issued Thursday 30 November 2023. Covered classes are vendor / field technician / team lead / intern; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCASE 76563: Mei Silva, role=vendor, region=north. Event date 31 July 2026; request received 13 September 2026; claimed amount $1,951. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4425", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena reports directly to Callum.\n- Tessa is employed by Beacon Insurance.\n- The headquarters of Ironwood Manufacturing is in Cork.\n- Hana reports directly to Jonas.\n- Hana is employed by Meridian Bank.\n- The headquarters of Beacon Insurance is in Oslo.\n- Sofia is employed by Cobalt Health.\n- The headquarters of Meridian Bank is in Ghent.\n- Viktor reports directly to Pablo.\n- Sofia reports directly to Elena.\n- Elena is employed by Cobalt Health.\n- Callum is employed by Ironwood Manufacturing.\n- Callum reports directly to Viktor.\n- Ingrid is employed by Ironwood Manufacturing.\n- The headquarters of Cobalt Health is in Lyon.\n- Jonas is employed by Beacon Insurance.\n- The headquarters of Atlas Freight is in Valencia.\n- Ingrid reports directly to Tessa.\n- Jonas reports directly to Ingrid.\n- Pablo is employed by Cobalt Health.\n- Viktor is employed by Beacon Insurance.\n- Tessa reports directly to Sofia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Turku", "2": "Lyon", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4426", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "asks flight status", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4427", "family": "policy", "state": "Governing document STD-90 was issued Monday 30 January 2023. Covered classes are contractor / team lead / regional manager / vendor; other roles are outside scope.\n\nCedar Retail Group | decision file 45814 | service credit | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region coastal, from 11 May 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $2,800 for role vendor, beginning 30 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 45814: Felix Novak, role=contractor, region=north. Event date 01 February 2025; request received 09 March 2025; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4428", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "books airfare", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4429", "family": "policy", "state": "Beacon Insurance | decision file 18063 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region coastal, from 05 September 2024 onward.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role field technician, beginning 30 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-50 was issued Sunday 24 December 2023. Covered classes are regional manager / field technician / employee / contractor / intern / team lead; other roles are outside scope.\n\nCASE 18063: Stefan Berg, role=field technician, region=central. Event date 18 October 2025; request received 01 December 2025; claimed amount $1,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4430", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Meridian Bank is in Lyon.\n- Priya reports directly to Elena.\n- Amara is employed by Cobalt Health.\n- Amara reports directly to Ravi.\n- Mateo reports directly to Yuki.\n- Yuki reports directly to Hana.\n- The headquarters of Summit Energy is in Austin.\n- Mateo is employed by Cedar Retail Group.\n- The headquarters of Cobalt Health is in Austin.\n- Elena reports directly to Amara.\n- Pablo reports directly to Priya.\n- Hana is employed by Cedar Retail Group.\n- Priya is employed by Summit Energy.\n- Yuki is employed by Helios Logistics.\n- Elena is employed by Summit Energy.\n- The headquarters of Cedar Retail Group is in Lyon.\n- Hana reports directly to Ingrid.\n- Ravi is employed by Cedar Retail Group.\n- Pablo is employed by Summit Energy.\n- Ingrid is employed by Helios Logistics.\n- Ingrid reports directly to Pablo.\n- The headquarters of Helios Logistics is in Ghent.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Porto", "2": "Lyon", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4431", "family": "policy", "state": "A2 changes the limit to $800 for role vendor, beginning 07 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nMeridian Bank | decision file 70680 | service credit | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region east, from 23 August 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document PROC-77 was issued Friday 11 August 2023. Covered classes are vendor / team lead / employee / contractor; other roles are outside scope.\n\nCASE 70680: Callum Silva, role=employee, region=central. Event date 27 September 2024; request received 25 October 2024; claimed amount $5,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4432", "family": "intent", "state": "New support ticket, customer message:\n\"Tracking for 33223 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "reports an item arrived broken", "4": "wants to cancel a placed order", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-4433", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila reports directly to Mateo.\n- Callum reports directly to Ingrid.\n- Leila is employed by Pinnacle Software.\n- Mateo is employed by Northwind Systems.\n- The headquarters of Summit Energy is in Austin.\n- Pablo is employed by Helios Logistics.\n- The headquarters of Pinnacle Software is in Valencia.\n- Ingrid is employed by Helios Logistics.\n- Amara reports directly to Stefan.\n- Callum is employed by Northwind Systems.\n- The headquarters of Meridian Bank is in Lyon.\n- Stefan reports directly to Lucia.\n- Lucia is employed by Pinnacle Software.\n- Pablo reports directly to Kenji.\n- Stefan is employed by Summit Energy.\n- Kenji is employed by Helios Logistics.\n- Mateo reports directly to Pablo.\n- The headquarters of Northwind Systems is in Tallinn.\n- Lucia reports directly to Callum.\n- Ingrid reports directly to Leila.\n- Amara is employed by Pinnacle Software.\n- The headquarters of Helios Logistics is in Porto.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Valencia", "2": "Porto", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4434", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCedar Retail Group | decision file 22437 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region east, from 26 November 2023 onward.\n\nA2 changes the limit to $2,000 for role team lead, beginning 20 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-61 was issued Sunday 23 July 2023. Covered classes are team lead / contractor / vendor / field technician / regional manager; other roles are outside scope.\n\nCASE 22437: Leila Silva, role=field technician, region=west. Event date 19 March 2026; request received 25 May 2026; claimed amount $700. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4435", "family": "policy", "state": "A2 changes the limit to $14,000 for role team lead, beginning 21 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-65 was issued Saturday 19 August 2023. Covered classes are regional manager / vendor / intern / field technician / team lead / employee; other roles are outside scope.\n\nMeridian Bank | decision file 28806 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region east, from 08 June 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 28806: Ingrid Ames, role=team lead, region=central. Event date 12 July 2025; request received 25 July 2025; claimed amount $14,751. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4436", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region coastal, from 18 April 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role employee, beginning 21 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-11 was issued Sunday 07 May 2023. Covered classes are intern / team lead / vendor / regional manager / employee; other roles are outside scope.\n\nHelios Logistics | decision file 36917 | equipment warranty | consolidated rule pack\n\nCASE 36917: Nadia Novak, role=employee, region=north. Event date 12 June 2026; request received 25 July 2026; claimed amount $4,699. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4437", "family": "policy", "state": "A manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role team lead, beginning 09 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nBeacon Insurance | decision file 71582 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region east, from 30 May 2024 onward.\n\nGoverning document PROC-81 was issued Tuesday 17 October 2023. Covered classes are employee / intern / contractor; other roles are outside scope.\n\nCASE 71582: Amara Ames, role=employee, region=south. Event date 24 July 2024; request received 22 October 2024; claimed amount $2,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4438", "family": "intent", "state": "A user sent this message to the support desk:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "wants the delivery address updated", "4": "asks for money back on a purchase", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4439", "family": "intent", "state": "New travel ticket, customer message:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "changes seat assignment", "2": "asks flight status", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4440", "family": "intent", "state": "A user sent this message to the support desk:\n\"Ship order 10282 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4441", "family": "multihop", "state": "Corporate registry excerpt:\n- Dmitri reports directly to Aisha.\n- Stefan is employed by Atlas Freight.\n- Kenji is employed by Lattice Analytics.\n- Mei is employed by Atlas Freight.\n- Dmitri is employed by Atlas Freight.\n- The headquarters of Cobalt Health is in Cork.\n- Aisha is employed by Cobalt Health.\n- Pablo is employed by Atlas Freight.\n- Mei reports directly to Dmitri.\n- Kenji reports directly to Hana.\n- Felix is employed by Helios Logistics.\n- Stefan reports directly to Ravi.\n- Ravi reports directly to Mei.\n- The headquarters of Lattice Analytics is in Bergen.\n- The headquarters of Helios Logistics is in Leeds.\n- The headquarters of Cedar Retail Group is in Ghent.\n- Ravi is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Turku.\n- Aisha reports directly to Felix.\n- Pablo reports directly to Stefan.\n- Hana reports directly to Pablo.\n- Hana is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Bergen", "2": "Tallinn", "3": "Nagoya"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4442", "family": "policy", "state": "A2 changes the limit to $800 for role vendor, beginning 06 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region central, from 17 September 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCobalt Health | decision file 80120 | data export review | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document STD-57 was issued Thursday 28 December 2023. Covered classes are intern / regional manager / employee / team lead / field technician / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nCASE 80120: Dmitri Berg, role=employee, region=coastal. Event date 24 November 2024; request received 22 January 2025; claimed amount $951. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4443", "family": "multihop", "state": "Corporate registry excerpt:\n- Nadia is employed by Beacon Insurance.\n- The headquarters of Helios Logistics is in Cork.\n- Viktor is employed by Northwind Systems.\n- Hana reports directly to Omar.\n- Mara reports directly to Hana.\n- Omar is employed by Cobalt Health.\n- Bruno is employed by Cobalt Health.\n- Mara is employed by Cobalt Health.\n- Omar reports directly to Ravi.\n- Yuki is employed by Cobalt Health.\n- Nadia reports directly to Bruno.\n- Callum reports directly to Nadia.\n- The headquarters of Beacon Insurance is in Cork.\n- Callum is employed by Cobalt Health.\n- Bruno reports directly to Viktor.\n- The headquarters of Northwind Systems is in Porto.\n- Ravi reports directly to Callum.\n- The headquarters of Atlas Freight is in Porto.\n- Ravi is employed by Atlas Freight.\n- Hana is employed by Beacon Insurance.\n- Viktor reports directly to Yuki.\n- The headquarters of Cobalt Health is in Nagoya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Valencia", "2": "Tallinn", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4444", "family": "intent", "state": "New travel ticket, customer message:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "cancels a booking", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4445", "family": "intent", "state": "New support ticket, customer message:\n\"Want my money back for 96190\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-4446", "family": "multihop", "state": "Corporate registry excerpt:\n- Pablo reports directly to Priya.\n- Leila reports directly to Mara.\n- Lucia is employed by Pinnacle Software.\n- Ingrid reports directly to Leila.\n- Lucia reports directly to Aisha.\n- Viktor is employed by Northwind Systems.\n- Leila is employed by Helios Logistics.\n- Priya is employed by Pinnacle Software.\n- Dmitri reports directly to Ingrid.\n- Ingrid is employed by Pinnacle Software.\n- Dmitri is employed by Northwind Systems.\n- The headquarters of Atlas Freight is in Valencia.\n- Aisha reports directly to Dmitri.\n- Pablo is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Tallinn.\n- Aisha is employed by Pinnacle Software.\n- Viktor reports directly to Lucia.\n- The headquarters of Northwind Systems is in Valencia.\n- The headquarters of Pinnacle Software is in Valencia.\n- The headquarters of Lattice Analytics is in Nagoya.\n- Priya reports directly to Viktor.\n- Mara is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Austin", "2": "Tallinn", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4447", "family": "intent", "state": "A user sent this message to the support desk:\n\"Cancel my order 27311, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "asks for money back on a purchase", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4448", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $7,500 for region north, from 19 December 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role intern, beginning 13 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-39 was issued Monday 29 January 2024. Covered classes are intern / vendor / field technician / contractor; other roles are outside scope.\n\nNorthwind Systems | decision file 76202 | data export review | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 76202: Mateo Novak, role=field technician, region=west. Event date 30 March 2026; request received 05 July 2026; claimed amount $9,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4449", "family": "policy", "state": "Governing document MAN-49 was issued Sunday 17 September 2023. Covered classes are regional manager / intern / team lead / employee; other roles are outside scope.\n\nCedar Retail Group | decision file 93924 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region north, from 28 January 2024 onward.\n\nA2 changes the limit to $9,500 for role field technician, beginning 24 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 93924: Ingrid Okafor, role=employee, region=south. Event date 17 March 2026; request received 01 May 2026; claimed amount $9,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4450", "family": "policy", "state": "Governing document MAN-12 was issued Tuesday 14 May 2024. Covered classes are employee / regional manager / team lead / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region north, from 01 June 2025 onward.\n\nA2 changes the limit to $6,500 for role field technician, beginning 26 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 59943 | data export review | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 59943: Mateo Okafor, role=employee, region=south. Event date 08 May 2027; request received 06 July 2027; claimed amount $1,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4451", "family": "policy", "state": "A2 changes the limit to $2,000 for role employee, beginning 02 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document MAN-87 was issued Wednesday 29 March 2023. Covered classes are team lead / employee / intern / regional manager; other roles are outside scope.\n\nVantage Air | decision file 53973 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region south, from 08 April 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 53973: Yuki Ames, role=contractor, region=central. Event date 21 March 2026; request received 11 April 2026; claimed amount $7,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4452", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena reports directly to Bruno.\n- The headquarters of Summit Energy is in Ghent.\n- Bruno reports directly to Tobias.\n- Kenji is employed by Pinnacle Software.\n- Priya reports directly to Sofia.\n- Amara reports directly to Dmitri.\n- Dmitri is employed by Helios Logistics.\n- Dmitri reports directly to Elena.\n- Elena is employed by Pinnacle Software.\n- Kenji reports directly to Priya.\n- Sofia reports directly to Amara.\n- Sofia is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Bruno is employed by Helios Logistics.\n- Tobias reports directly to Tessa.\n- The headquarters of Cobalt Health is in Leeds.\n- Amara is employed by Pinnacle Software.\n- Tessa is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Lyon.\n- Tobias is employed by Cobalt Health.\n- The headquarters of Pinnacle Software is in Oslo.\n- Priya is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Valencia", "2": "Lyon", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4453", "family": "policy", "state": "Governing document POL-69 was issued Thursday 13 July 2023. Covered classes are employee / regional manager / team lead / field technician / vendor; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role intern, beginning 19 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nBeacon Insurance | decision file 69955 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region north, from 26 June 2024 onward.\n\nCASE 69955: Dmitri Novak, role=intern, region=east. Event date 02 July 2025; request received 31 August 2025; claimed amount $5,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4454", "family": "policy", "state": "Governing document PROC-66 was issued Thursday 30 November 2023. Covered classes are field technician / vendor / regional manager / intern / employee / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region coastal, from 28 June 2024 onward.\n\nCedar Retail Group | decision file 42779 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $800 for role intern, beginning 26 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 42779: Zoya Silva, role=intern, region=central. Event date 07 January 2026; request received 07 March 2026; claimed amount $6,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4455", "family": "policy", "state": "A2 changes the limit to $14,000 for role contractor, beginning 27 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nPinnacle Software | decision file 59749 | travel reimbursement | consolidated rule pack\n\nGoverning document POL-98 was issued Tuesday 05 September 2023. Covered classes are intern / employee / team lead; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region south, from 26 April 2024 onward.\n\nCASE 59749: Pablo Silva, role=team lead, region=south. Event date 01 July 2024; request received 30 September 2024; claimed amount $899. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4456", "family": "policy", "state": "A manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 25452 | service credit | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,800 for role field technician, beginning 13 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-42 was issued Tuesday 12 December 2023. Covered classes are employee / contractor / team lead / intern / vendor / field technician; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region south, from 26 October 2024 onward.\n\nCASE 25452: Dmitri Novak, role=vendor, region=south. Event date 26 January 2025; request received 12 March 2025; claimed amount $3,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4457", "family": "policy", "state": "Atlas Freight | decision file 67468 | data export review | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $4,200 for role field technician, beginning 15 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region north, from 15 September 2023 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document POL-78 was issued Tuesday 13 June 2023. Covered classes are vendor / intern / contractor / team lead / regional manager / field technician; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 67468: Omar Silva, role=regional manager, region=coastal. Event date 14 February 2025; request received 14 March 2025; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4458", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-54 was issued Friday 08 September 2023. Covered classes are field technician / employee / team lead / regional manager / contractor / intern; other roles are outside scope.\n\nBeacon Insurance | decision file 28458 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region north, from 18 May 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $2,000 for role intern, beginning 20 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 28458: Sofia Novak, role=employee, region=west. Event date 15 November 2024; request received 05 December 2024; claimed amount $11,749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4459", "family": "policy", "state": "A manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region south, from 28 December 2023 onward.\n\nA2 changes the limit to $1,300 for role contractor, beginning 20 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document POL-18 was issued Saturday 12 August 2023. Covered classes are regional manager / employee / field technician; other roles are outside scope.\n\nVantage Air | decision file 36887 | travel reimbursement | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 36887: Ingrid Okafor, role=contractor, region=south. Event date 02 January 2025; request received 03 April 2025; claimed amount $700. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4460", "family": "intent", "state": "Incoming support request via email:\n\"Status on my shipment 98928 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4461", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document STD-34 was issued Thursday 29 June 2023. Covered classes are team lead / vendor / contractor / field technician; other roles are outside scope.\n\nSummit Energy | decision file 75411 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region north, from 11 October 2023 onward.\n\nA2 changes the limit to $1,300 for role employee, beginning 01 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 75411: Kenji Novak, role=team lead, region=north. Event date 21 October 2024; request received 06 November 2024; claimed amount $5,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4462", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara reports directly to Dmitri.\n- Hana reports directly to Aisha.\n- Felix reports directly to Omar.\n- The headquarters of Atlas Freight is in Tallinn.\n- Omar reports directly to Amara.\n- Dmitri reports directly to Mei.\n- Mei is employed by Northwind Systems.\n- Sofia reports directly to Felix.\n- Dmitri is employed by Atlas Freight.\n- The headquarters of Northwind Systems is in Bergen.\n- The headquarters of Pinnacle Software is in Ghent.\n- Omar is employed by Pinnacle Software.\n- The headquarters of Meridian Bank is in Oslo.\n- Mateo is employed by Atlas Freight.\n- Mateo reports directly to Sofia.\n- Felix is employed by Meridian Bank.\n- Hana is employed by Lattice Analytics.\n- Sofia is employed by Atlas Freight.\n- Amara is employed by Meridian Bank.\n- Aisha is employed by Pinnacle Software.\n- Aisha reports directly to Mateo.\n- The headquarters of Lattice Analytics is in Turku.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Ghent", "2": "Porto", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4463", "family": "multihop", "state": "Corporate registry excerpt:\n- Pablo reports directly to Tessa.\n- The headquarters of Northwind Systems is in Porto.\n- Zoya reports directly to Mateo.\n- Ravi is employed by Pinnacle Software.\n- Pablo is employed by Cobalt Health.\n- Leila is employed by Cobalt Health.\n- Hana is employed by Northwind Systems.\n- The headquarters of Meridian Bank is in Ghent.\n- Ravi reports directly to Elena.\n- The headquarters of Pinnacle Software is in Lyon.\n- The headquarters of Cobalt Health is in Bergen.\n- Leila reports directly to Dmitri.\n- Mateo reports directly to Leila.\n- Zoya is employed by Cedar Retail Group.\n- Dmitri reports directly to Pablo.\n- Tessa is employed by Cedar Retail Group.\n- Tessa reports directly to Ravi.\n- Dmitri is employed by Meridian Bank.\n- Hana reports directly to Zoya.\n- Elena is employed by Cobalt Health.\n- The headquarters of Cedar Retail Group is in Lyon.\n- Mateo is employed by Cedar Retail Group.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Leeds", "2": "Lyon", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4464", "family": "intent", "state": "A user sent this message to the support desk:\n\"The product broke — refund 42234 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4465", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region east, from 08 August 2024 onward.\n\nA2 changes the limit to $800 for role regional manager, beginning 07 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nLattice Analytics | decision file 76826 | data export review | consolidated rule pack\n\nGoverning document PROC-14 was issued Sunday 03 March 2024. Covered classes are team lead / contractor / field technician / vendor / intern / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nCASE 76826: Zoya Tan, role=field technician, region=east. Event date 07 February 2027; request received 23 April 2027; claimed amount $3,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4466", "family": "policy", "state": "Governing document MAN-73 was issued Saturday 16 March 2024. Covered classes are intern / employee / vendor / contractor / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nSummit Energy | decision file 50271 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region central, from 06 January 2025 onward.\n\nA2 changes the limit to $800 for role intern, beginning 31 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 50271: Pablo Tan, role=intern, region=coastal. Event date 19 December 2026; request received 18 January 2027; claimed amount $801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4467", "family": "intent", "state": "Incoming support request via email:\n\"I moved — update delivery for 12008\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants the delivery address updated", "4": "asks for money back on a purchase", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-4468", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum reports directly to Mateo.\n- The headquarters of Cedar Retail Group is in Turku.\n- The headquarters of Atlas Freight is in Bergen.\n- Pablo is employed by Cobalt Health.\n- Callum is employed by Atlas Freight.\n- Mara is employed by Atlas Freight.\n- Viktor reports directly to Ingrid.\n- The headquarters of Helios Logistics is in Turku.\n- The headquarters of Beacon Insurance is in Valencia.\n- Ingrid is employed by Beacon Insurance.\n- Priya is employed by Cedar Retail Group.\n- Mara reports directly to Callum.\n- Viktor is employed by Beacon Insurance.\n- Pablo reports directly to Kenji.\n- Kenji reports directly to Mara.\n- Mateo reports directly to Sofia.\n- Sofia reports directly to Viktor.\n- Kenji is employed by Beacon Insurance.\n- Sofia is employed by Atlas Freight.\n- The headquarters of Cobalt Health is in Oslo.\n- Mateo is employed by Beacon Insurance.\n- Ingrid reports directly to Priya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Ghent", "2": "Oslo", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4469", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-56 was issued Monday 01 January 2024. Covered classes are contractor / vendor / team lead; other roles are outside scope.\n\nNorthwind Systems | decision file 38640 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region coastal, from 06 August 2024 onward.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $2,800 for role field technician, beginning 21 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 38640: Nadia Ames, role=field technician, region=west. Event date 28 December 2024; request received 29 March 2025; claimed amount $3,551. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4470", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "changes seat assignment", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4471", "family": "intent", "state": "A user sent this message to the support desk:\n\"Can i exchange 56886 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "wants a different size/color/variant", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-4472", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena reports directly to Tobias.\n- Ravi reports directly to Zoya.\n- Mei reports directly to Hana.\n- Hana is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Nagoya.\n- Ravi is employed by Pinnacle Software.\n- Zoya is employed by Helios Logistics.\n- Elena is employed by Pinnacle Software.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- The headquarters of Pinnacle Software is in Lyon.\n- Tobias is employed by Pinnacle Software.\n- Omar is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Leeds.\n- Tobias reports directly to Ravi.\n- Aisha is employed by Cedar Retail Group.\n- Mateo is employed by Meridian Bank.\n- Zoya reports directly to Mei.\n- Mei is employed by Ironwood Manufacturing.\n- Hana reports directly to Aisha.\n- The headquarters of Helios Logistics is in Austin.\n- Omar reports directly to Elena.\n- Mateo reports directly to Omar.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Ghent", "2": "Cork", "3": "Tallinn"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4473", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nIronwood Manufacturing | decision file 75070 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region west, from 08 July 2024 onward.\n\nGoverning document STD-44 was issued Wednesday 20 September 2023. Covered classes are employee / team lead / regional manager / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role contractor, beginning 30 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 75070: Felix Tan, role=intern, region=central. Event date 04 August 2025; request received 17 November 2025; claimed amount $6,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4474", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nMeridian Bank | decision file 71257 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 15 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-51 was issued Wednesday 05 July 2023. Covered classes are regional manager / intern / contractor; other roles are outside scope.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region coastal, from 04 October 2023 onward.\n\nCASE 71257: Omar Ames, role=intern, region=central. Event date 10 September 2025; request received 08 January 2026; claimed amount $11,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4475", "family": "policy", "state": "A2 changes the limit to $2,000 for role regional manager, beginning 10 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-42 was issued Tuesday 05 September 2023. Covered classes are field technician / contractor / vendor / regional manager / employee; other roles are outside scope.\n\nMeridian Bank | decision file 17848 | service credit | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region coastal, from 20 June 2024 onward.\n\nCASE 17848: Amara Okafor, role=field technician, region=coastal. Event date 09 March 2026; request received 06 April 2026; claimed amount $5,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4476", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-94 was issued Friday 05 April 2024. Covered classes are regional manager / employee / field technician; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role employee, beginning 17 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region east, from 08 September 2024 onward.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nAtlas Freight | decision file 61485 | service credit | consolidated rule pack\n\nCASE 61485: Mara Berg, role=employee, region=central. Event date 23 August 2026; request received 07 November 2026; claimed amount $14,749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4477", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nBeacon Insurance | decision file 86581 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $14,000 for role intern, beginning 12 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-77 was issued Thursday 27 April 2023. Covered classes are employee / team lead / regional manager / contractor / intern; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region central, from 17 August 2023 onward.\n\nCASE 86581: Aisha Ames, role=vendor, region=north. Event date 03 June 2025; request received 02 July 2025; claimed amount $6,749. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4478", "family": "policy", "state": "A2 changes the limit to $9,500 for role regional manager, beginning 21 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region south, from 05 September 2023 onward.\n\nAtlas Freight | decision file 71950 | relocation assistance | consolidated rule pack\n\nGoverning document STD-33 was issued Friday 24 February 2023. Covered classes are vendor / team lead / employee / regional manager / intern; other roles are outside scope.\n\nCASE 71950: Priya Okafor, role=employee, region=central. Event date 20 November 2024; request received 31 December 2024; claimed amount $2,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4479", "family": "multihop", "state": "Corporate registry excerpt:\n- Mara reports directly to Yuki.\n- The headquarters of Vantage Air is in Austin.\n- The headquarters of Cedar Retail Group is in Leeds.\n- Tessa is employed by Meridian Bank.\n- Zoya is employed by Helios Logistics.\n- Elena is employed by Helios Logistics.\n- Yuki is employed by Meridian Bank.\n- Stefan is employed by Vantage Air.\n- Stefan reports directly to Tessa.\n- Ravi reports directly to Stefan.\n- Aisha reports directly to Ravi.\n- The headquarters of Meridian Bank is in Bergen.\n- Tessa reports directly to Zoya.\n- The headquarters of Helios Logistics is in Leeds.\n- Elena reports directly to Aisha.\n- Pablo reports directly to Elena.\n- The headquarters of Ironwood Manufacturing is in Cork.\n- Aisha is employed by Ironwood Manufacturing.\n- Ravi is employed by Ironwood Manufacturing.\n- Mara is employed by Ironwood Manufacturing.\n- Yuki reports directly to Pablo.\n- Pablo is employed by Vantage Air.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Lyon", "2": "Austin", "3": "Ghent"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4480", "family": "intent", "state": "New travel ticket, customer message:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "cancels a booking", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-4481", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $2,200 for region south, from 29 June 2024 onward.\n\nGoverning document STD-18 was issued Thursday 07 March 2024. Covered classes are intern / contractor / employee / team lead; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role contractor, beginning 22 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nAtlas Freight | decision file 31101 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nCASE 31101: Nadia Tan, role=intern, region=central. Event date 12 July 2025; request received 01 November 2025; claimed amount $3,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4482", "family": "multihop", "state": "Corporate registry excerpt:\n- Priya is employed by Helios Logistics.\n- Viktor is employed by Northwind Systems.\n- Callum is employed by Helios Logistics.\n- Leila is employed by Helios Logistics.\n- The headquarters of Northwind Systems is in Austin.\n- The headquarters of Vantage Air is in Cork.\n- Felix is employed by Atlas Freight.\n- Felix reports directly to Nadia.\n- Viktor reports directly to Priya.\n- Hana is employed by Northwind Systems.\n- Elena is employed by Northwind Systems.\n- Callum reports directly to Bruno.\n- Leila reports directly to Callum.\n- Nadia is employed by Vantage Air.\n- The headquarters of Summit Energy is in Tallinn.\n- Hana reports directly to Felix.\n- Bruno is employed by Northwind Systems.\n- Elena reports directly to Viktor.\n- The headquarters of Atlas Freight is in Oslo.\n- Priya reports directly to Leila.\n- The headquarters of Helios Logistics is in Turku.\n- Bruno reports directly to Hana.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Turku", "2": "Valencia", "3": "Leeds"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4483", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $11,000 for region west, from 02 June 2024 onward.\n\nGoverning document MAN-50 was issued Tuesday 23 January 2024. Covered classes are employee / intern / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 54773 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $6,500 for role field technician, beginning 03 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 54773: Amara Ames, role=intern, region=central. Event date 17 July 2025; request received 30 September 2025; claimed amount $11,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4484", "family": "policy", "state": "Governing document MAN-15 was issued Monday 05 February 2024. Covered classes are team lead / employee / contractor / intern; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region west, from 12 September 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role team lead, beginning 13 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 72589 | equipment warranty | consolidated rule pack\n\nCASE 72589: Stefan Okafor, role=intern, region=east. Event date 03 July 2026; request received 18 July 2026; claimed amount $14,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4485", "family": "intent", "state": "New support ticket, customer message:\n\"77307 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "asks where an existing order is", "4": "asks for money back on a purchase", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4486", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nBeacon Insurance | decision file 33458 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region north, from 15 October 2023 onward.\n\nGoverning document PROC-71 was issued Monday 26 June 2023. Covered classes are vendor / team lead / regional manager / field technician; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 19 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 33458: Elena Silva, role=field technician, region=north. Event date 12 May 2025; request received 10 July 2025; claimed amount $4,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4487", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $700 for region central, from 21 March 2024 onward.\n\nGoverning document STD-10 was issued Friday 24 February 2023. Covered classes are contractor / employee / regional manager / team lead; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nVantage Air | decision file 77799 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role intern, beginning 18 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 77799: Tobias Okafor, role=team lead, region=south. Event date 07 December 2024; request received 08 March 2025; claimed amount $1,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4488", "family": "policy", "state": "Governing document STD-69 was issued Sunday 12 February 2023. Covered classes are team lead / field technician / contractor; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region west, from 29 February 2024 onward.\n\nA2 changes the limit to $14,000 for role intern, beginning 10 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCobalt Health | decision file 59561 | equipment warranty | consolidated rule pack\n\nCASE 59561: Zoya Ames, role=contractor, region=central. Event date 18 May 2025; request received 24 July 2025; claimed amount $6,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4489", "family": "policy", "state": "Northwind Systems | decision file 41914 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region east, from 03 October 2024 onward.\n\nA2 changes the limit to $9,500 for role employee, beginning 19 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document POL-76 was issued Saturday 06 April 2024. Covered classes are field technician / team lead / contractor; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 41914: Zoya Silva, role=field technician, region=south. Event date 25 May 2026; request received 14 June 2026; claimed amount $6,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4490", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nAtlas Freight | decision file 69440 | service credit | consolidated rule pack\n\nA2 changes the limit to $9,500 for role contractor, beginning 18 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region south, from 21 March 2024 onward.\n\nGoverning document STD-74 was issued Wednesday 12 April 2023. Covered classes are field technician / vendor / team lead / regional manager / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 69440: Lucia Tan, role=intern, region=coastal. Event date 16 February 2025; request received 24 May 2025; claimed amount $9,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4491", "family": "policy", "state": "A2 changes the limit to $6,500 for role vendor, beginning 03 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCobalt Health | decision file 11662 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region east, from 11 April 2024 onward.\n\nGoverning document POL-86 was issued Friday 30 June 2023. Covered classes are intern / employee / field technician / team lead / contractor / vendor; other roles are outside scope.\n\nCASE 11662: Mei Berg, role=employee, region=coastal. Event date 31 August 2025; request received 16 October 2025; claimed amount $8,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4492", "family": "policy", "state": "A2 changes the limit to $2,000 for role team lead, beginning 15 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-11 was issued Tuesday 30 January 2024. Covered classes are team lead / vendor / regional manager / contractor / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 90670 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region north, from 31 August 2024 onward.\n\nCASE 90670: Ingrid Silva, role=team lead, region=south. Event date 24 March 2027; request received 29 April 2027; claimed amount $2,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4493", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-86 was issued Wednesday 31 January 2024. Covered classes are team lead / intern / contractor; other roles are outside scope.\n\nAtlas Freight | decision file 93766 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region coastal, from 03 November 2024 onward.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 26 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCASE 93766: Ravi Tan, role=vendor, region=coastal. Event date 05 March 2026; request received 18 March 2026; claimed amount $2,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4494", "family": "intent", "state": "New support ticket, customer message:\n\"Swap order 98479 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "wants the delivery address updated", "4": "asks for money back on a purchase", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4495", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "changes seat assignment", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4496", "family": "multihop", "state": "Corporate registry excerpt:\n- Bruno is employed by Helios Logistics.\n- The headquarters of Atlas Freight is in Valencia.\n- Pablo reports directly to Viktor.\n- Viktor is employed by Lattice Analytics.\n- Hana reports directly to Stefan.\n- Viktor reports directly to Priya.\n- The headquarters of Lattice Analytics is in Porto.\n- Pablo is employed by Atlas Freight.\n- Amara reports directly to Pablo.\n- Stefan is employed by Lattice Analytics.\n- Kenji reports directly to Amara.\n- Stefan reports directly to Bruno.\n- Priya is employed by Atlas Freight.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- Amara is employed by Helios Logistics.\n- Kenji is employed by Atlas Freight.\n- Hana is employed by Helios Logistics.\n- Bruno reports directly to Zoya.\n- Priya reports directly to Hana.\n- The headquarters of Cedar Retail Group is in Ghent.\n- Zoya is employed by Lattice Analytics.\n- The headquarters of Helios Logistics is in Bergen.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Tallinn", "2": "Austin", "3": "Leeds"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4497", "family": "policy", "state": "A2 changes the limit to $6,500 for role vendor, beginning 09 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 33283 | service credit | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region coastal, from 15 September 2023 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-53 was issued Monday 30 January 2023. Covered classes are employee / contractor / intern / field technician / vendor / team lead; other roles are outside scope.\n\nCASE 33283: Mara Tan, role=contractor, region=coastal. Event date 06 February 2026; request received 23 April 2026; claimed amount $1,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4498", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "asks flight status", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4499", "family": "intent", "state": "New support ticket, customer message:\n\"I moved — update delivery for 66159\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order", "4": "wants the delivery address updated", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4500", "family": "policy", "state": "A manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nPinnacle Software | decision file 24815 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region west, from 01 March 2024 onward.\n\nGoverning document MAN-70 was issued Sunday 17 September 2023. Covered classes are field technician / intern / contractor; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role vendor, beginning 24 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 24815: Aisha Okafor, role=contractor, region=east. Event date 06 July 2025; request received 27 August 2025; claimed amount $1,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4501", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region coastal, from 08 January 2024 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role team lead, beginning 28 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nAtlas Freight | decision file 29496 | equipment warranty | consolidated rule pack\n\nGoverning document POL-44 was issued Saturday 20 May 2023. Covered classes are contractor / vendor / field technician / intern; other roles are outside scope.\n\nCASE 29496: Tessa Novak, role=contractor, region=central. Event date 20 May 2026; request received 10 June 2026; claimed amount $9,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4502", "family": "intent", "state": "A user sent this message to the support desk:\n\"The product broke — refund 55980 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4503", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region south, from 10 July 2023 onward.\n\nA2 changes the limit to $9,500 for role employee, beginning 19 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-82 was issued Tuesday 14 March 2023. Covered classes are team lead / employee / vendor; other roles are outside scope.\n\nPinnacle Software | decision file 73305 | equipment warranty | consolidated rule pack\n\nCASE 73305: Amara Okafor, role=regional manager, region=west. Event date 16 June 2025; request received 07 July 2025; claimed amount $3,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4504", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nSummit Energy | decision file 94690 | travel reimbursement | consolidated rule pack\n\nGoverning document STD-59 was issued Monday 15 April 2024. Covered classes are employee / contractor / regional manager / team lead / vendor; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region coastal, from 30 July 2024 onward.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 02 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 94690: Mara Tan, role=regional manager, region=coastal. Event date 28 February 2027; request received 14 April 2027; claimed amount $1,300. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4505", "family": "intent", "state": "New support ticket, customer message:\n\"Please cancel order 79536 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4506", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $1,300 for role field technician, beginning 23 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nGoverning document STD-53 was issued Saturday 17 June 2023. Covered classes are intern / regional manager / team lead / employee / field technician; other roles are outside scope.\n\nIronwood Manufacturing | decision file 54624 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region north, from 20 February 2024 onward.\n\nCASE 54624: Ravi Novak, role=team lead, region=west. Event date 12 October 2025; request received 23 November 2025; claimed amount $8,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4507", "family": "intent", "state": "New travel ticket, customer message:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "asks flight status", "3": "reports lost baggage", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4508", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-25 was issued Friday 13 October 2023. Covered classes are intern / employee / regional manager / vendor; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region west, from 27 May 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nBeacon Insurance | decision file 78286 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $4,200 for role team lead, beginning 03 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nCASE 78286: Kenji Okafor, role=team lead, region=central. Event date 11 May 2026; request received 25 June 2026; claimed amount $2,101. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4509", "family": "intent", "state": "Incoming support request via email:\n\"Please cancel order 21422 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-4510", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei reports directly to Elena.\n- Bruno is employed by Pinnacle Software.\n- Priya reports directly to Pablo.\n- The headquarters of Atlas Freight is in Turku.\n- Yuki reports directly to Mara.\n- Yuki is employed by Pinnacle Software.\n- The headquarters of Beacon Insurance is in Tallinn.\n- Priya is employed by Beacon Insurance.\n- Elena is employed by Atlas Freight.\n- The headquarters of Summit Energy is in Cork.\n- Mara is employed by Summit Energy.\n- Elena reports directly to Lucia.\n- Lucia reports directly to Leila.\n- Leila reports directly to Bruno.\n- Leila is employed by Summit Energy.\n- Bruno reports directly to Yuki.\n- The headquarters of Pinnacle Software is in Nagoya.\n- Mei is employed by Summit Energy.\n- The headquarters of Meridian Bank is in Bergen.\n- Pablo is employed by Meridian Bank.\n- Mara reports directly to Priya.\n- Lucia is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Lyon", "2": "Tallinn", "3": "Austin"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4511", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region east, from 20 July 2024 onward.\n\nPinnacle Software | decision file 13180 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role contractor, beginning 10 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-95 was issued Friday 14 July 2023. Covered classes are contractor / employee / regional manager; other roles are outside scope.\n\nCASE 13180: Mara Novak, role=team lead, region=east. Event date 29 August 2024; request received 29 October 2024; claimed amount $4,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4512", "family": "policy", "state": "Governing document PROC-42 was issued Tuesday 19 March 2024. Covered classes are field technician / intern / team lead; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region north, from 03 August 2024 onward.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role field technician, beginning 02 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nMeridian Bank | decision file 57697 | service credit | consolidated rule pack\n\nCASE 57697: Dmitri Ames, role=intern, region=south. Event date 04 June 2026; request received 25 June 2026; claimed amount $901. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4513", "family": "intent", "state": "Incoming travel request via email:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "cancels a booking", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4514", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 31 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region coastal, from 15 August 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nHelios Logistics | decision file 64993 | service credit | consolidated rule pack\n\nGoverning document PROC-35 was issued Thursday 21 March 2024. Covered classes are intern / team lead / employee / regional manager / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nCASE 64993: Mateo Berg, role=contractor, region=north. Event date 24 June 2025; request received 23 July 2025; claimed amount $1,701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4515", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $14,000 for role field technician, beginning 25 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 63492 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region south, from 14 February 2025 onward.\n\nGoverning document POL-43 was issued Thursday 18 April 2024. Covered classes are vendor / employee / field technician; other roles are outside scope.\n\nCASE 63492: Tobias Silva, role=team lead, region=south. Event date 01 April 2025; request received 23 May 2025; claimed amount $15,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4516", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $1,600 for region west, from 18 December 2024 onward.\n\nAtlas Freight | decision file 83198 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role contractor, beginning 04 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-33 was issued Wednesday 01 May 2024. Covered classes are contractor / team lead / vendor / regional manager / intern; other roles are outside scope.\n\nCASE 83198: Pablo Tan, role=intern, region=west. Event date 25 November 2025; request received 08 February 2026; claimed amount $3,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4517", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region south, from 10 May 2023 onward.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role team lead, beginning 12 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 22527 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document PROC-13 was issued Tuesday 10 January 2023. Covered classes are team lead / contractor / regional manager / field technician / intern / vendor; other roles are outside scope.\n\nCASE 22527: Leila Silva, role=field technician, region=central. Event date 07 April 2025; request received 05 May 2025; claimed amount $3,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4518", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan reports directly to Yuki.\n- Bruno is employed by Pinnacle Software.\n- The headquarters of Vantage Air is in Austin.\n- Yuki reports directly to Mei.\n- The headquarters of Cobalt Health is in Valencia.\n- Bruno reports directly to Dmitri.\n- Ravi reports directly to Stefan.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Jonas is employed by Vantage Air.\n- Mei is employed by Northwind Systems.\n- Leila reports directly to Jonas.\n- Stefan is employed by Pinnacle Software.\n- Felix reports directly to Bruno.\n- Yuki is employed by Northwind Systems.\n- Jonas reports directly to Felix.\n- Leila is employed by Cobalt Health.\n- Felix is employed by Vantage Air.\n- The headquarters of Northwind Systems is in Oslo.\n- Dmitri reports directly to Ravi.\n- Dmitri is employed by Vantage Air.\n- Ravi is employed by Vantage Air.\n- The headquarters of Pinnacle Software is in Bergen.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Lyon", "2": "Tallinn", "3": "Nagoya"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4519", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias reports directly to Jonas.\n- Dmitri reports directly to Ingrid.\n- The headquarters of Helios Logistics is in Tallinn.\n- Leila reports directly to Dmitri.\n- Ingrid is employed by Cedar Retail Group.\n- Tessa is employed by Lattice Analytics.\n- The headquarters of Lattice Analytics is in Oslo.\n- Leila is employed by Helios Logistics.\n- Jonas reports directly to Viktor.\n- Viktor reports directly to Tessa.\n- The headquarters of Cedar Retail Group is in Oslo.\n- Aisha reports directly to Tobias.\n- Tessa reports directly to Sofia.\n- The headquarters of Beacon Insurance is in Bergen.\n- Sofia is employed by Helios Logistics.\n- Dmitri is employed by Lattice Analytics.\n- Jonas is employed by Beacon Insurance.\n- Viktor is employed by Beacon Insurance.\n- The headquarters of Atlas Freight is in Lyon.\n- Aisha is employed by Beacon Insurance.\n- Tobias is employed by Cedar Retail Group.\n- Ingrid reports directly to Aisha.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Bergen", "2": "Oslo", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4520", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role team lead, beginning 06 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nVantage Air | decision file 85579 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document POL-59 was issued Saturday 23 September 2023. Covered classes are field technician / vendor / employee / contractor / intern; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region east, from 04 May 2024 onward.\n\nCASE 85579: Stefan Tan, role=vendor, region=north. Event date 17 May 2024; request received 06 June 2024; claimed amount $751. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4521", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region south, from 06 July 2024 onward.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 02 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-48 was issued Wednesday 01 November 2023. Covered classes are employee / team lead / field technician / regional manager; other roles are outside scope.\n\nLattice Analytics | decision file 73925 | travel reimbursement | consolidated rule pack\n\nCASE 73925: Tessa Novak, role=employee, region=south. Event date 03 April 2026; request received 16 May 2026; claimed amount $3,200. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4522", "family": "policy", "state": "A manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nGoverning document POL-17 was issued Thursday 16 November 2023. Covered classes are intern / contractor / regional manager; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role contractor, beginning 15 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nHelios Logistics | decision file 83932 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region central, from 05 August 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 83932: Priya Ames, role=vendor, region=central. Event date 03 March 2025; request received 31 March 2025; claimed amount $1,600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4523", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-30 was issued Tuesday 24 October 2023. Covered classes are contractor / employee / vendor; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region east, from 20 August 2024 onward.\n\nA2 changes the limit to $1,300 for role field technician, beginning 19 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 29735 | vendor onboarding | consolidated rule pack\n\nCASE 29735: Aisha Okafor, role=intern, region=west. Event date 05 November 2024; request received 20 December 2024; claimed amount $5,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4524", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nLattice Analytics | decision file 60254 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region west, from 14 February 2025 onward.\n\nGoverning document STD-59 was issued Tuesday 26 March 2024. Covered classes are regional manager / team lead / field technician / contractor / vendor / employee; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role contractor, beginning 09 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 60254: Tessa Ames, role=team lead, region=south. Event date 11 November 2024; request received 10 February 2025; claimed amount $6,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4525", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-22 was issued Thursday 10 August 2023. Covered classes are regional manager / contractor / field technician / team lead / vendor; other roles are outside scope.\n\nPinnacle Software | decision file 14621 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $800 for role field technician, beginning 25 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region east, from 25 February 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCASE 14621: Mei Okafor, role=team lead, region=north. Event date 11 August 2024; request received 16 November 2024; claimed amount $951. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4526", "family": "intent", "state": "New travel ticket, customer message:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "reports lost baggage", "3": "books airfare", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4527", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $3,200 for region central, from 28 March 2024 onward.\n\nGoverning document STD-94 was issued Tuesday 19 September 2023. Covered classes are vendor / regional manager / team lead / field technician / employee / intern; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role vendor, beginning 21 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 68858 | travel reimbursement | consolidated rule pack\n\nCASE 68858: Viktor Okafor, role=regional manager, region=west. Event date 02 May 2024; request received 15 June 2024; claimed amount $5,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4528", "family": "intent", "state": "A user sent this message to the travel desk:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "asks flight status", "3": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4529", "family": "intent", "state": "Incoming support request via email:\n\"I moved — update delivery for 68976\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "asks where an existing order is", "4": "wants a different size/color/variant", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-4530", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong address on order 89514, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "reports an item arrived broken", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order", "4": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4531", "family": "multihop", "state": "Corporate registry excerpt:\n- Felix is employed by Beacon Insurance.\n- Bruno reports directly to Mei.\n- Callum reports directly to Priya.\n- Callum is employed by Cedar Retail Group.\n- Bruno is employed by Beacon Insurance.\n- Mei is employed by Cedar Retail Group.\n- Mara is employed by Cedar Retail Group.\n- Felix reports directly to Tobias.\n- Priya reports directly to Ingrid.\n- The headquarters of Summit Energy is in Turku.\n- Yuki reports directly to Mara.\n- Yuki is employed by Summit Energy.\n- Ingrid is employed by Cedar Retail Group.\n- The headquarters of Beacon Insurance is in Nagoya.\n- Tobias is employed by Cedar Retail Group.\n- The headquarters of Atlas Freight is in Turku.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- Mei reports directly to Yuki.\n- The headquarters of Cedar Retail Group is in Porto.\n- Priya is employed by Atlas Freight.\n- Ingrid reports directly to Felix.\n- Mara reports directly to Callum.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Lyon", "2": "Oslo", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4532", "family": "intent", "state": "New support ticket, customer message:\n\"Want my money back for 28264\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants the delivery address updated", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "reports an item arrived broken", "4": "asks for money back on a purchase", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4533", "family": "intent", "state": "New support ticket, customer message:\n\"I moved — update delivery for 33429\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "reports an item arrived broken", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4534", "family": "policy", "state": "A2 changes the limit to $2,000 for role employee, beginning 24 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-64 was issued Thursday 07 December 2023. Covered classes are intern / employee / regional manager / contractor / team lead / field technician; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region east, from 16 October 2024 onward.\n\nMeridian Bank | decision file 59455 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nCASE 59455: Kenji Silva, role=field technician, region=coastal. Event date 02 December 2024; request received 31 January 2025; claimed amount $1,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4535", "family": "intent", "state": "Incoming travel request via email:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "reports lost baggage", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4536", "family": "multihop", "state": "Corporate registry excerpt:\n- Hana reports directly to Yuki.\n- Viktor reports directly to Hana.\n- The headquarters of Cedar Retail Group is in Austin.\n- Lucia is employed by Lattice Analytics.\n- Elena is employed by Lattice Analytics.\n- Sofia reports directly to Amara.\n- Pablo reports directly to Elena.\n- Leila is employed by Meridian Bank.\n- Hana is employed by Meridian Bank.\n- Yuki is employed by Cobalt Health.\n- The headquarters of Lattice Analytics is in Austin.\n- Pablo is employed by Cobalt Health.\n- The headquarters of Meridian Bank is in Nagoya.\n- Lucia reports directly to Viktor.\n- The headquarters of Cobalt Health is in Ghent.\n- Amara is employed by Lattice Analytics.\n- Viktor is employed by Cedar Retail Group.\n- Amara reports directly to Leila.\n- Sofia is employed by Vantage Air.\n- The headquarters of Vantage Air is in Lyon.\n- Leila reports directly to Lucia.\n- Yuki reports directly to Pablo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Lyon", "2": "Austin", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4537", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong color sent on 74917 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "asks for money back on a purchase", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4538", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role field technician, beginning 17 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region south, from 06 December 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-79 was issued Wednesday 08 May 2024. Covered classes are regional manager / vendor / employee / intern; other roles are outside scope.\n\nVantage Air | decision file 88144 | relocation assistance | consolidated rule pack\n\nCASE 88144: Omar Okafor, role=intern, region=north. Event date 10 March 2025; request received 23 April 2025; claimed amount $2,751. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4539", "family": "policy", "state": "Governing document STD-13 was issued Thursday 09 November 2023. Covered classes are regional manager / intern / field technician; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role vendor, beginning 28 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 42375 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region central, from 11 March 2024 onward.\n\nCASE 42375: Omar Ames, role=team lead, region=west. Event date 02 November 2024; request received 27 November 2024; claimed amount $1,600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4540", "family": "policy", "state": "Governing document STD-93 was issued Sunday 24 December 2023. Covered classes are intern / field technician / team lead; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region coastal, from 23 January 2025 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nVantage Air | decision file 97370 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $1,300 for role field technician, beginning 27 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 97370: Kenji Silva, role=contractor, region=coastal. Event date 22 December 2026; request received 06 February 2027; claimed amount $10,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4541", "family": "intent", "state": "A user sent this message to the support desk:\n\"Please cancel order 37876 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "asks where an existing order is", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4542", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong color sent on 69981 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4543", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "cancels a booking", "2": "changes seat assignment", "3": "reports lost baggage", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4544", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role vendor, beginning 05 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-62 was issued Monday 18 September 2023. Covered classes are team lead / field technician / regional manager / employee / intern; other roles are outside scope.\n\nVantage Air | decision file 36072 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region west, from 20 October 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 36072: Yuki Tan, role=team lead, region=south. Event date 13 March 2026; request received 26 March 2026; claimed amount $4,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4545", "family": "policy", "state": "Northwind Systems | decision file 76570 | relocation assistance | consolidated rule pack\n\nGoverning document MAN-98 was issued Wednesday 11 October 2023. Covered classes are regional manager / employee / contractor / vendor / field technician / intern; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region central, from 24 September 2024 onward.\n\nA2 changes the limit to $800 for role regional manager, beginning 04 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 76570: Lucia Tan, role=regional manager, region=east. Event date 01 June 2024; request received 31 July 2024; claimed amount $1,551. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4546", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $1,600 for region central, from 06 February 2025 onward.\n\nLattice Analytics | decision file 58193 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $4,200 for role vendor, beginning 07 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document STD-42 was issued Friday 19 January 2024. Covered classes are employee / contractor / team lead / field technician / regional manager / intern; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 58193: Aisha Novak, role=vendor, region=south. Event date 06 March 2025; request received 20 March 2025; claimed amount $899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4547", "family": "policy", "state": "Governing document MAN-56 was issued Tuesday 31 October 2023. Covered classes are regional manager / vendor / field technician / employee / team lead / intern; other roles are outside scope.\n\nBeacon Insurance | decision file 66970 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $14,000 for role vendor, beginning 07 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region central, from 30 May 2024 onward.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nCASE 66970: Stefan Silva, role=intern, region=north. Event date 22 February 2026; request received 24 May 2026; claimed amount $1,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4548", "family": "policy", "state": "A2 changes the limit to $2,000 for role intern, beginning 30 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region central, from 05 March 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCobalt Health | decision file 68534 | travel reimbursement | consolidated rule pack\n\nGoverning document POL-17 was issued Monday 06 March 2023. Covered classes are employee / field technician / regional manager / intern / contractor; other roles are outside scope.\n\nCASE 68534: Sofia Okafor, role=field technician, region=central. Event date 25 January 2024; request received 25 April 2024; claimed amount $1,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4549", "family": "multihop", "state": "Corporate registry excerpt:\n- Hana reports directly to Ingrid.\n- Hana is employed by Lattice Analytics.\n- Dmitri is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Lyon.\n- The headquarters of Atlas Freight is in Tallinn.\n- Callum is employed by Meridian Bank.\n- Jonas reports directly to Hana.\n- Omar is employed by Meridian Bank.\n- Yuki is employed by Lattice Analytics.\n- Ingrid is employed by Atlas Freight.\n- Omar reports directly to Dmitri.\n- Dmitri reports directly to Yuki.\n- The headquarters of Lattice Analytics is in Valencia.\n- Tessa is employed by Lattice Analytics.\n- Callum reports directly to Priya.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- The headquarters of Meridian Bank is in Leeds.\n- Priya is employed by Atlas Freight.\n- Jonas is employed by Meridian Bank.\n- Yuki reports directly to Callum.\n- Tessa reports directly to Omar.\n- Ingrid reports directly to Tessa.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tessa's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Bergen", "2": "Lyon", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4550", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role intern, beginning 08 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nVantage Air | decision file 18103 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region west, from 06 January 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-68 was issued Tuesday 09 May 2023. Covered classes are vendor / contractor / field technician / intern; other roles are outside scope.\n\nCASE 18103: Lucia Okafor, role=vendor, region=west. Event date 23 April 2025; request received 29 July 2025; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4551", "family": "intent", "state": "Incoming support request via email:\n\"Wrong address on order 82084, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "wants a different size/color/variant", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-4552", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor is employed by Lattice Analytics.\n- The headquarters of Meridian Bank is in Tallinn.\n- Jonas reports directly to Yuki.\n- Sofia is employed by Atlas Freight.\n- Callum is employed by Helios Logistics.\n- Nadia reports directly to Tessa.\n- Zoya reports directly to Callum.\n- Zoya is employed by Atlas Freight.\n- Sofia reports directly to Zoya.\n- Callum reports directly to Stefan.\n- Stefan is employed by Helios Logistics.\n- Yuki is employed by Pinnacle Software.\n- Nadia is employed by Lattice Analytics.\n- Yuki reports directly to Nadia.\n- Jonas is employed by Lattice Analytics.\n- Tessa is employed by Lattice Analytics.\n- Stefan reports directly to Viktor.\n- The headquarters of Lattice Analytics is in Nagoya.\n- The headquarters of Pinnacle Software is in Cork.\n- The headquarters of Helios Logistics is in Oslo.\n- Tessa reports directly to Sofia.\n- The headquarters of Atlas Freight is in Valencia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Tallinn", "2": "Cork", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4553", "family": "intent", "state": "Incoming travel request via email:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "books airfare", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4554", "family": "policy", "state": "A2 changes the limit to $2,800 for role field technician, beginning 25 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region west, from 18 September 2023 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCobalt Health | decision file 24528 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-30 was issued Thursday 19 January 2023. Covered classes are regional manager / employee / team lead / intern / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCASE 24528: Mateo Berg, role=regional manager, region=west. Event date 13 April 2026; request received 27 April 2026; claimed amount $8,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4555", "family": "intent", "state": "New travel ticket, customer message:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "changes seat assignment", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4556", "family": "policy", "state": "Governing document POL-93 was issued Saturday 06 January 2024. Covered classes are employee / intern / vendor / field technician / regional manager; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nVantage Air | decision file 58953 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region south, from 27 October 2024 onward.\n\nA2 changes the limit to $1,300 for role team lead, beginning 05 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nCASE 58953: Tessa Okafor, role=intern, region=south. Event date 15 May 2026; request received 15 July 2026; claimed amount $1,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4557", "family": "policy", "state": "A2 changes the limit to $2,800 for role intern, beginning 23 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-44 was issued Tuesday 17 January 2023. Covered classes are intern / vendor / team lead; other roles are outside scope.\n\nBeacon Insurance | decision file 83862 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region central, from 23 August 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 83862: Jonas Silva, role=employee, region=central. Event date 25 May 2024; request received 29 June 2024; claimed amount $2,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4558", "family": "policy", "state": "Governing document POL-73 was issued Sunday 16 April 2023. Covered classes are intern / regional manager / team lead / vendor; other roles are outside scope.\n\nSummit Energy | decision file 59550 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region central, from 03 February 2024 onward.\n\nA2 changes the limit to $9,500 for role team lead, beginning 20 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 59550: Dmitri Tan, role=team lead, region=coastal. Event date 29 September 2025; request received 21 October 2025; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4559", "family": "policy", "state": "A manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 56448 | service credit | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region north, from 25 November 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role employee, beginning 15 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document POL-29 was issued Friday 08 December 2023. Covered classes are employee / regional manager / intern / vendor / field technician / team lead; other roles are outside scope.\n\nCASE 56448: Kenji Ames, role=employee, region=west. Event date 12 January 2025; request received 27 February 2025; claimed amount $8,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4560", "family": "policy", "state": "A manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role team lead, beginning 29 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCedar Retail Group | decision file 43431 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document POL-85 was issued Wednesday 08 May 2024. Covered classes are employee / field technician / regional manager; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region central, from 16 May 2025 onward.\n\nCASE 43431: Callum Tan, role=team lead, region=coastal. Event date 09 March 2026; request received 07 May 2026; claimed amount $7,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4561", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $1,100 for region west, from 27 December 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document STD-54 was issued Tuesday 11 April 2023. Covered classes are contractor / vendor / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 47895 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $1,300 for role regional manager, beginning 24 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 47895: Mara Silva, role=vendor, region=south. Event date 26 May 2025; request received 23 June 2025; claimed amount $1,249. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4562", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role vendor, beginning 21 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 94902 | vendor onboarding | consolidated rule pack\n\nGoverning document STD-79 was issued Friday 11 August 2023. Covered classes are intern / team lead / vendor / employee; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region coastal, from 28 November 2023 onward.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 94902: Stefan Okafor, role=field technician, region=west. Event date 03 July 2025; request received 22 September 2025; claimed amount $6,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4563", "family": "policy", "state": "A2 changes the limit to $9,500 for role intern, beginning 29 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-97 was issued Sunday 01 October 2023. Covered classes are team lead / field technician / regional manager / contractor; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region coastal, from 31 October 2024 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 53791 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 53791: Mei Silva, role=intern, region=central. Event date 06 July 2026; request received 27 July 2026; claimed amount $5,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4564", "family": "policy", "state": "Governing document PROC-96 was issued Friday 03 November 2023. Covered classes are vendor / regional manager / intern / team lead / contractor / field technician; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region south, from 07 December 2024 onward.\n\nA2 changes the limit to $1,300 for role field technician, beginning 15 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCobalt Health | decision file 36340 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 36340: Lucia Novak, role=regional manager, region=south. Event date 23 July 2025; request received 20 October 2025; claimed amount $701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4565", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "cancels a booking", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4566", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $2,200 for region west, from 24 August 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document STD-59 was issued Friday 03 November 2023. Covered classes are vendor / field technician / employee / team lead / intern; other roles are outside scope.\n\nVantage Air | decision file 55824 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $14,000 for role employee, beginning 09 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 55824: Stefan Novak, role=contractor, region=coastal. Event date 14 November 2025; request received 05 January 2026; claimed amount $2,951. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4567", "family": "intent", "state": "New travel ticket, customer message:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "books airfare", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4568", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-50 was issued Tuesday 28 February 2023. Covered classes are field technician / contractor / team lead; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region north, from 23 February 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role field technician, beginning 16 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nNorthwind Systems | decision file 11407 | equipment warranty | consolidated rule pack\n\nCASE 11407: Elena Berg, role=team lead, region=north. Event date 12 August 2025; request received 27 August 2025; claimed amount $1,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4569", "family": "intent", "state": "Incoming support request via email:\n\"Order 61729 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4570", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias is employed by Meridian Bank.\n- Sofia is employed by Pinnacle Software.\n- Omar reports directly to Ingrid.\n- Viktor is employed by Vantage Air.\n- Zoya reports directly to Priya.\n- The headquarters of Northwind Systems is in Valencia.\n- Viktor reports directly to Tobias.\n- Ingrid reports directly to Viktor.\n- Priya is employed by Pinnacle Software.\n- Sofia reports directly to Omar.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Omar is employed by Pinnacle Software.\n- Tobias reports directly to Zoya.\n- The headquarters of Vantage Air is in Bergen.\n- Mara reports directly to Sofia.\n- The headquarters of Meridian Bank is in Oslo.\n- The headquarters of Pinnacle Software is in Lyon.\n- Ingrid is employed by Pinnacle Software.\n- Callum reports directly to Mara.\n- Callum is employed by Meridian Bank.\n- Mara is employed by Pinnacle Software.\n- Zoya is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Leeds", "2": "Lyon", "3": "Oslo"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-4571", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum reports directly to Ingrid.\n- The headquarters of Ironwood Manufacturing is in Cork.\n- The headquarters of Atlas Freight is in Turku.\n- Ingrid is employed by Ironwood Manufacturing.\n- Amara is employed by Pinnacle Software.\n- Bruno is employed by Ironwood Manufacturing.\n- Ravi reports directly to Callum.\n- Priya is employed by Ironwood Manufacturing.\n- The headquarters of Lattice Analytics is in Bergen.\n- Yuki reports directly to Priya.\n- Zoya is employed by Atlas Freight.\n- Bruno reports directly to Zoya.\n- Yuki is employed by Lattice Analytics.\n- Callum is employed by Vantage Air.\n- Mara is employed by Vantage Air.\n- The headquarters of Vantage Air is in Tallinn.\n- The headquarters of Pinnacle Software is in Nagoya.\n- Zoya reports directly to Ravi.\n- Priya reports directly to Amara.\n- Ravi is employed by Pinnacle Software.\n- Ingrid reports directly to Mara.\n- Mara reports directly to Yuki.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Cork", "2": "Valencia", "3": "Lyon"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-4572", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cedar Retail Group is in Tallinn.\n- The headquarters of Helios Logistics is in Oslo.\n- Tobias is employed by Summit Energy.\n- Amara reports directly to Tobias.\n- Mei is employed by Summit Energy.\n- Aisha reports directly to Ingrid.\n- The headquarters of Summit Energy is in Oslo.\n- The headquarters of Cobalt Health is in Leeds.\n- Ingrid is employed by Atlas Freight.\n- Amara is employed by Cedar Retail Group.\n- Tobias reports directly to Viktor.\n- Pablo reports directly to Elena.\n- Aisha is employed by Summit Energy.\n- Viktor reports directly to Mei.\n- Pablo is employed by Atlas Freight.\n- Jonas is employed by Summit Energy.\n- The headquarters of Atlas Freight is in Lyon.\n- Viktor is employed by Atlas Freight.\n- Elena is employed by Cobalt Health.\n- Ingrid reports directly to Pablo.\n- Jonas reports directly to Aisha.\n- Mei reports directly to Jonas.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Bergen", "2": "Leeds", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4573", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Beacon Insurance is in Turku.\n- Tessa reports directly to Mara.\n- Omar reports directly to Sofia.\n- The headquarters of Lattice Analytics is in Porto.\n- Kenji is employed by Beacon Insurance.\n- Tessa is employed by Lattice Analytics.\n- Kenji reports directly to Ingrid.\n- Nadia reports directly to Kenji.\n- Nadia is employed by Vantage Air.\n- Callum reports directly to Omar.\n- Ingrid is employed by Vantage Air.\n- The headquarters of Cedar Retail Group is in Austin.\n- Ingrid reports directly to Felix.\n- Sofia reports directly to Tessa.\n- Omar is employed by Lattice Analytics.\n- Callum is employed by Lattice Analytics.\n- Sofia is employed by Beacon Insurance.\n- The headquarters of Vantage Air is in Bergen.\n- Felix reports directly to Callum.\n- Mara is employed by Beacon Insurance.\n- The headquarters of Helios Logistics is in Austin.\n- Felix is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Porto", "2": "Turku", "3": "Ghent"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4574", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $1,100 for region east, from 15 August 2024 onward.\n\nGoverning document PROC-83 was issued Saturday 11 November 2023. Covered classes are vendor / contractor / field technician / employee / team lead; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role team lead, beginning 15 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nLattice Analytics | decision file 75547 | equipment warranty | consolidated rule pack\n\nCASE 75547: Kenji Ames, role=vendor, region=south. Event date 15 September 2025; request received 16 October 2025; claimed amount $1,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4575", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nHelios Logistics | decision file 76334 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region south, from 20 February 2025 onward.\n\nA2 changes the limit to $14,000 for role contractor, beginning 05 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-64 was issued Thursday 04 April 2024. Covered classes are field technician / contractor / employee / vendor; other roles are outside scope.\n\nCASE 76334: Dmitri Berg, role=contractor, region=north. Event date 14 July 2026; request received 28 July 2026; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4576", "family": "policy", "state": "A2 changes the limit to $2,800 for role employee, beginning 12 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 37611 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document STD-45 was issued Tuesday 20 February 2024. Covered classes are regional manager / contractor / team lead / intern; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region east, from 25 July 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 37611: Leila Okafor, role=vendor, region=south. Event date 10 May 2025; request received 22 May 2025; claimed amount $4,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4577", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya reports directly to Stefan.\n- Stefan reports directly to Priya.\n- Bruno reports directly to Aisha.\n- Stefan is employed by Summit Energy.\n- Bruno is employed by Pinnacle Software.\n- Mateo is employed by Pinnacle Software.\n- Lucia is employed by Meridian Bank.\n- The headquarters of Pinnacle Software is in Nagoya.\n- Lucia reports directly to Amara.\n- Mei reports directly to Lucia.\n- Amara is employed by Meridian Bank.\n- Amara reports directly to Mateo.\n- The headquarters of Vantage Air is in Lyon.\n- Aisha reports directly to Mei.\n- Mateo reports directly to Zoya.\n- The headquarters of Helios Logistics is in Leeds.\n- The headquarters of Meridian Bank is in Oslo.\n- Priya is employed by Helios Logistics.\n- Aisha is employed by Summit Energy.\n- Mei is employed by Helios Logistics.\n- Zoya is employed by Pinnacle Software.\n- The headquarters of Summit Energy is in Ghent.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Valencia", "2": "Austin", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4578", "family": "intent", "state": "Incoming travel request via email:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "reports lost baggage", "3": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4579", "family": "policy", "state": "A manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nVantage Air | decision file 53621 | service credit | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region south, from 06 January 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role vendor, beginning 16 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-92 was issued Wednesday 04 January 2023. Covered classes are contractor / regional manager / vendor / intern; other roles are outside scope.\n\nCASE 53621: Viktor Berg, role=field technician, region=coastal. Event date 27 December 2023; request received 12 January 2024; claimed amount $1,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4580", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias is employed by Ironwood Manufacturing.\n- Tobias reports directly to Viktor.\n- Sofia is employed by Ironwood Manufacturing.\n- Tessa reports directly to Dmitri.\n- The headquarters of Cedar Retail Group is in Bergen.\n- The headquarters of Meridian Bank is in Bergen.\n- Kenji is employed by Meridian Bank.\n- Sofia reports directly to Stefan.\n- Viktor reports directly to Nadia.\n- Tessa is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Valencia.\n- Kenji reports directly to Sofia.\n- Leila reports directly to Kenji.\n- Leila is employed by Meridian Bank.\n- Viktor is employed by Meridian Bank.\n- Stefan is employed by Pinnacle Software.\n- Stefan reports directly to Tessa.\n- The headquarters of Helios Logistics is in Nagoya.\n- Dmitri reports directly to Tobias.\n- Dmitri is employed by Ironwood Manufacturing.\n- Nadia is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Turku.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Ghent", "2": "Valencia", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4581", "family": "intent", "state": "A user sent this message to the support desk:\n\"Status on my shipment 47533 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-4582", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-65 was issued Tuesday 26 September 2023. Covered classes are employee / contractor / vendor / regional manager; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region south, from 27 September 2024 onward.\n\nVantage Air | decision file 74516 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $800 for role intern, beginning 19 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCASE 74516: Stefan Tan, role=employee, region=south. Event date 20 September 2025; request received 19 December 2025; claimed amount $9,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4583", "family": "policy", "state": "Ironwood Manufacturing | decision file 39946 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region north, from 01 May 2024 onward.\n\nGoverning document PROC-83 was issued Wednesday 11 October 2023. Covered classes are regional manager / intern / field technician / employee / vendor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role vendor, beginning 03 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 39946: Zoya Ames, role=intern, region=north. Event date 06 August 2025; request received 05 September 2025; claimed amount $1,600. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4584", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document MAN-46 was issued Tuesday 07 March 2023. Covered classes are field technician / regional manager / vendor; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 27 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nBeacon Insurance | decision file 76301 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region east, from 20 March 2024 onward.\n\nCASE 76301: Omar Okafor, role=field technician, region=east. Event date 06 October 2025; request received 11 January 2026; claimed amount $1,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4585", "family": "multihop", "state": "Corporate registry excerpt:\n- Mara reports directly to Felix.\n- Jonas is employed by Vantage Air.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- The headquarters of Vantage Air is in Lyon.\n- Dmitri is employed by Summit Energy.\n- Nadia reports directly to Mara.\n- The headquarters of Summit Energy is in Nagoya.\n- Sofia is employed by Summit Energy.\n- Nadia is employed by Pinnacle Software.\n- Viktor reports directly to Jonas.\n- Viktor is employed by Summit Energy.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Jonas reports directly to Mei.\n- Dmitri reports directly to Nadia.\n- Elena is employed by Cedar Retail Group.\n- The headquarters of Pinnacle Software is in Porto.\n- Felix reports directly to Elena.\n- Sofia reports directly to Dmitri.\n- Elena reports directly to Viktor.\n- Felix is employed by Cedar Retail Group.\n- Mara is employed by Summit Energy.\n- Mei is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Bergen", "2": "Tallinn", "3": "Valencia"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4586", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "asks flight status", "3": "cancels a booking", "4": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-4587", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nNorthwind Systems | decision file 91147 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $1,300 for role field technician, beginning 10 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region west, from 27 November 2024 onward.\n\nGoverning document MAN-42 was issued Wednesday 03 January 2024. Covered classes are team lead / field technician / intern / vendor; other roles are outside scope.\n\nCASE 91147: Aisha Tan, role=vendor, region=central. Event date 29 September 2026; request received 20 October 2026; claimed amount $2,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4588", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 97187 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $2,000 for role vendor, beginning 12 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-34 was issued Thursday 04 January 2024. Covered classes are team lead / contractor / employee / field technician / intern; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $1,800. A1 changes the limit to $2,200 for region central, from 19 October 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 97187: Sofia Novak, role=team lead, region=south. Event date 11 October 2026; request received 16 January 2027; claimed amount $2,751. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4589", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "reports lost baggage", "3": "asks flight status", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-4590", "family": "intent", "state": "A user sent this message to the travel desk:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "cancels a booking", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4591", "family": "policy", "state": "Vantage Air | decision file 25925 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region south, from 13 June 2023 onward.\n\nA2 changes the limit to $2,800 for role contractor, beginning 11 October 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-95 was issued Monday 23 January 2023. Covered classes are team lead / vendor / contractor / intern; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 25925: Priya Ames, role=team lead, region=north. Event date 01 March 2026; request received 14 April 2026; claimed amount $3,699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4592", "family": "policy", "state": "A manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nNorthwind Systems | decision file 39537 | vendor onboarding | consolidated rule pack\n\nGoverning document MAN-25 was issued Monday 12 February 2024. Covered classes are intern / team lead / contractor / employee / field technician; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region south, from 12 August 2024 onward.\n\nA2 changes the limit to $800 for role contractor, beginning 06 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 39537: Stefan Silva, role=field technician, region=west. Event date 24 March 2025; request received 23 June 2025; claimed amount $800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4593", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $1,100 for region north, from 13 October 2024 onward.\n\nGoverning document MAN-43 was issued Sunday 15 October 2023. Covered classes are vendor / team lead / employee / field technician / regional manager / contractor; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role intern, beginning 19 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 38175 | vendor onboarding | consolidated rule pack\n\nCASE 38175: Callum Okafor, role=contractor, region=south. Event date 01 June 2026; request received 13 June 2026; claimed amount $2,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4594", "family": "intent", "state": "Incoming travel request via email:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "reports lost baggage", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4595", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila reports directly to Tessa.\n- Amara is employed by Pinnacle Software.\n- Zoya reports directly to Leila.\n- Bruno is employed by Pinnacle Software.\n- Felix is employed by Summit Energy.\n- Aisha is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Austin.\n- The headquarters of Pinnacle Software is in Turku.\n- Stefan reports directly to Amara.\n- Bruno reports directly to Omar.\n- The headquarters of Northwind Systems is in Oslo.\n- Zoya is employed by Pinnacle Software.\n- Amara reports directly to Felix.\n- The headquarters of Atlas Freight is in Bergen.\n- Omar reports directly to Aisha.\n- Omar is employed by Atlas Freight.\n- Stefan is employed by Cedar Retail Group.\n- Leila is employed by Atlas Freight.\n- The headquarters of Summit Energy is in Porto.\n- Tessa is employed by Cedar Retail Group.\n- Felix reports directly to Zoya.\n- Tessa reports directly to Bruno.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Austin", "2": "Turku", "3": "Lyon"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4596", "family": "policy", "state": "Governing document PROC-99 was issued Thursday 25 April 2024. Covered classes are field technician / intern / contractor / employee / team lead; other roles are outside scope.\n\nMeridian Bank | decision file 11351 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region east, from 20 August 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role team lead, beginning 15 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 11351: Bruno Tan, role=vendor, region=south. Event date 31 January 2025; request received 13 February 2025; claimed amount $9,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4597", "family": "intent", "state": "New travel ticket, customer message:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "books airfare", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4598", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $11,000 for region south, from 06 July 2024 onward.\n\nGoverning document STD-73 was issued Sunday 31 December 2023. Covered classes are intern / contractor / team lead / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nSummit Energy | decision file 16609 | data export review | consolidated rule pack\n\nA2 changes the limit to $4,200 for role team lead, beginning 13 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 16609: Tessa Berg, role=field technician, region=west. Event date 20 March 2025; request received 26 May 2025; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4599", "family": "multihop", "state": "Corporate registry excerpt:\n- Priya reports directly to Bruno.\n- Zoya reports directly to Aisha.\n- The headquarters of Meridian Bank is in Nagoya.\n- The headquarters of Beacon Insurance is in Austin.\n- The headquarters of Lattice Analytics is in Austin.\n- Aisha reports directly to Pablo.\n- Hana reports directly to Sofia.\n- Mei is employed by Meridian Bank.\n- Pablo reports directly to Priya.\n- The headquarters of Atlas Freight is in Cork.\n- Pablo is employed by Lattice Analytics.\n- Bruno is employed by Meridian Bank.\n- The headquarters of Summit Energy is in Turku.\n- Mei reports directly to Hana.\n- Zoya is employed by Summit Energy.\n- Bruno reports directly to Mateo.\n- Hana is employed by Beacon Insurance.\n- Sofia reports directly to Zoya.\n- Aisha is employed by Beacon Insurance.\n- Priya is employed by Atlas Freight.\n- Mateo is employed by Beacon Insurance.\n- Sofia is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Porto", "2": "Cork", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4600", "family": "policy", "state": "Pinnacle Software | decision file 24767 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $6,500 for role contractor, beginning 09 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region west, from 15 December 2024 onward.\n\nGoverning document STD-91 was issued Sunday 28 April 2024. Covered classes are regional manager / field technician / contractor / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCASE 24767: Jonas Berg, role=contractor, region=east. Event date 24 October 2025; request received 29 January 2026; claimed amount $7,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4601", "family": "policy", "state": "Vantage Air | decision file 67383 | vendor onboarding | consolidated rule pack\n\nGoverning document PROC-40 was issued Saturday 04 February 2023. Covered classes are regional manager / vendor / field technician; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region south, from 04 June 2023 onward.\n\nA2 changes the limit to $14,000 for role employee, beginning 30 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 67383: Mei Ames, role=field technician, region=coastal. Event date 02 January 2024; request received 22 April 2024; claimed amount $14,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4602", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "reports lost baggage", "3": "books airfare", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-4603", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 17244 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4604", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nHelios Logistics | decision file 98597 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region east, from 20 February 2024 onward.\n\nGoverning document MAN-13 was issued Saturday 10 June 2023. Covered classes are field technician / employee / team lead; other roles are outside scope.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 11 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 98597: Jonas Okafor, role=regional manager, region=coastal. Event date 29 September 2025; request received 27 October 2025; claimed amount $899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4605", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role vendor, beginning 20 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region east, from 01 May 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-74 was issued Wednesday 16 August 2023. Covered classes are team lead / vendor / intern; other roles are outside scope.\n\nLattice Analytics | decision file 60618 | travel reimbursement | consolidated rule pack\n\nCASE 60618: Mateo Okafor, role=regional manager, region=central. Event date 18 June 2025; request received 02 July 2025; claimed amount $6,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4606", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region east, from 12 October 2024 onward.\n\nGoverning document STD-53 was issued Saturday 30 March 2024. Covered classes are vendor / intern / team lead / regional manager; other roles are outside scope.\n\nA2 changes the limit to $800 for role intern, beginning 09 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nBeacon Insurance | decision file 58296 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 58296: Stefan Silva, role=intern, region=west. Event date 15 February 2027; request received 02 March 2027; claimed amount $5,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4607", "family": "intent", "state": "New support ticket, customer message:\n\"I moved — update delivery for 67111\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "wants to cancel a placed order", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4608", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 23 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region west, from 04 August 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-11 was issued Thursday 25 January 2024. Covered classes are contractor / employee / vendor / team lead; other roles are outside scope.\n\nLattice Analytics | decision file 51364 | data export review | consolidated rule pack\n\nCASE 51364: Priya Berg, role=vendor, region=coastal. Event date 25 November 2025; request received 18 February 2026; claimed amount $6,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4609", "family": "policy", "state": "Helios Logistics | decision file 71686 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role intern, beginning 09 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-30 was issued Tuesday 27 June 2023. Covered classes are intern / team lead / field technician; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region central, from 28 March 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 71686: Mateo Silva, role=contractor, region=south. Event date 18 March 2025; request received 17 May 2025; claimed amount $1,300. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4610", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $4,200 for role team lead, beginning 12 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region central, from 10 November 2023 onward.\n\nCobalt Health | decision file 22031 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document PROC-16 was issued Tuesday 14 March 2023. Covered classes are regional manager / field technician / team lead / vendor; other roles are outside scope.\n\nCASE 22031: Stefan Novak, role=employee, region=central. Event date 01 October 2025; request received 06 November 2025; claimed amount $4,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4611", "family": "policy", "state": "Cobalt Health | decision file 56176 | service credit | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region coastal, from 08 February 2024 onward.\n\nGoverning document PROC-39 was issued Monday 13 March 2023. Covered classes are regional manager / team lead / intern / contractor / field technician; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $14,000 for role field technician, beginning 07 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 56176: Mateo Okafor, role=regional manager, region=central. Event date 16 September 2025; request received 08 October 2025; claimed amount $14,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4612", "family": "policy", "state": "A2 changes the limit to $2,000 for role contractor, beginning 16 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-73 was issued Tuesday 04 July 2023. Covered classes are team lead / contractor / regional manager / field technician / employee; other roles are outside scope.\n\nVantage Air | decision file 64160 | data export review | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region north, from 18 November 2023 onward.\n\nCASE 64160: Omar Tan, role=regional manager, region=central. Event date 18 November 2025; request received 16 December 2025; claimed amount $2,751. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4613", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role employee, beginning 30 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region north, from 16 March 2024 onward.\n\nSummit Energy | decision file 80375 | service credit | consolidated rule pack\n\nGoverning document MAN-21 was issued Sunday 17 December 2023. Covered classes are employee / contractor / team lead / regional manager / field technician; other roles are outside scope.\n\nCASE 80375: Callum Silva, role=intern, region=east. Event date 18 November 2024; request received 28 December 2024; claimed amount $4,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4614", "family": "policy", "state": "Atlas Freight | decision file 62553 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region east, from 21 February 2025 onward.\n\nA2 changes the limit to $2,800 for role intern, beginning 18 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-28 was issued Wednesday 03 April 2024. Covered classes are intern / vendor / regional manager; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 62553: Lucia Silva, role=regional manager, region=east. Event date 28 February 2027; request received 03 April 2027; claimed amount $1,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4615", "family": "policy", "state": "A2 changes the limit to $4,200 for role intern, beginning 11 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nNorthwind Systems | decision file 98645 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region coastal, from 21 May 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-40 was issued Wednesday 02 August 2023. Covered classes are contractor / regional manager / intern / team lead / employee / field technician; other roles are outside scope.\n\nCASE 98645: Sofia Novak, role=team lead, region=south. Event date 11 March 2025; request received 31 March 2025; claimed amount $4,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4616", "family": "multihop", "state": "Corporate registry excerpt:\n- Mateo reports directly to Callum.\n- Aisha reports directly to Hana.\n- Leila is employed by Cedar Retail Group.\n- Leila reports directly to Mei.\n- The headquarters of Cedar Retail Group is in Cork.\n- The headquarters of Vantage Air is in Porto.\n- The headquarters of Pinnacle Software is in Cork.\n- Dmitri reports directly to Leila.\n- Mei reports directly to Pablo.\n- The headquarters of Helios Logistics is in Valencia.\n- Pablo reports directly to Lucia.\n- Mateo is employed by Pinnacle Software.\n- Dmitri is employed by Summit Energy.\n- Pablo is employed by Summit Energy.\n- Aisha is employed by Pinnacle Software.\n- Hana is employed by Helios Logistics.\n- The headquarters of Summit Energy is in Nagoya.\n- Lucia is employed by Helios Logistics.\n- Lucia reports directly to Mateo.\n- Hana reports directly to Dmitri.\n- Mei is employed by Pinnacle Software.\n- Callum is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Leeds", "2": "Porto", "3": "Tallinn"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4617", "family": "intent", "state": "New support ticket, customer message:\n\"Swap order 95476 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4618", "family": "intent", "state": "New support ticket, customer message:\n\"Cancel my order 67544, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "asks for money back on a purchase", "4": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-4619", "family": "policy", "state": "Vantage Air | decision file 36011 | vendor onboarding | consolidated rule pack\n\nGoverning document STD-74 was issued Monday 30 October 2023. Covered classes are vendor / employee / contractor / intern / regional manager / field technician; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role team lead, beginning 24 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region west, from 19 October 2024 onward.\n\nCASE 36011: Yuki Berg, role=team lead, region=coastal. Event date 23 November 2025; request received 06 February 2026; claimed amount $2,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4620", "family": "intent", "state": "A user sent this message to the support desk:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "wants to cancel a placed order", "3": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4621", "family": "intent", "state": "Incoming support request via email:\n\"I moved — update delivery for 86341\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "wants a different size/color/variant", "2": "asks where an existing order is", "3": "reports an item arrived broken", "4": "wants the delivery address updated", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4622", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region coastal, from 21 January 2024 onward.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nGoverning document MAN-98 was issued Tuesday 19 September 2023. Covered classes are regional manager / vendor / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role field technician, beginning 04 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 35282 | equipment warranty | consolidated rule pack\n\nCASE 35282: Mara Ames, role=field technician, region=north. Event date 01 August 2024; request received 06 November 2024; claimed amount $9,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4623", "family": "policy", "state": "A2 changes the limit to $2,800 for role employee, beginning 22 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 87603 | data export review | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $5,000 for region west, from 24 March 2024 onward.\n\nGoverning document STD-37 was issued Monday 30 October 2023. Covered classes are team lead / intern / contractor / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 87603: Priya Okafor, role=team lead, region=east. Event date 22 February 2025; request received 07 April 2025; claimed amount $6,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4624", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region central, from 13 December 2023 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $6,500 for role team lead, beginning 06 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-98 was issued Monday 05 June 2023. Covered classes are employee / intern / vendor / regional manager; other roles are outside scope.\n\nCobalt Health | decision file 54190 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 54190: Hana Ames, role=vendor, region=north. Event date 07 April 2025; request received 13 July 2025; claimed amount $6,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4625", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nAtlas Freight | decision file 27918 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region south, from 28 March 2024 onward.\n\nA2 changes the limit to $1,300 for role employee, beginning 19 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nGoverning document MAN-88 was issued Sunday 03 December 2023. Covered classes are employee / contractor / field technician / team lead / intern; other roles are outside scope.\n\nCASE 27918: Amara Tan, role=regional manager, region=east. Event date 23 September 2026; request received 22 November 2026; claimed amount $2,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4626", "family": "policy", "state": "Cedar Retail Group | decision file 27816 | service credit | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region west, from 08 April 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role team lead, beginning 23 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-97 was issued Monday 30 October 2023. Covered classes are team lead / regional manager / field technician / contractor / employee / intern; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCASE 27816: Tobias Berg, role=field technician, region=coastal. Event date 28 September 2026; request received 11 November 2026; claimed amount $9,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4627", "family": "intent", "state": "Incoming travel request via email:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "books airfare", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-4628", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $11,000 for region central, from 22 January 2024 onward.\n\nA2 changes the limit to $1,300 for role team lead, beginning 03 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nGoverning document STD-21 was issued Sunday 24 September 2023. Covered classes are field technician / contractor / employee / vendor / regional manager / team lead; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nPinnacle Software | decision file 16911 | data export review | consolidated rule pack\n\nCASE 16911: Felix Silva, role=vendor, region=central. Event date 25 September 2026; request received 23 November 2026; claimed amount $3,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4629", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $1,100 for region central, from 01 December 2023 onward.\n\nBeacon Insurance | decision file 10278 | vendor onboarding | consolidated rule pack\n\nGoverning document PROC-32 was issued Saturday 25 February 2023. Covered classes are field technician / regional manager / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 04 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 10278: Amara Tan, role=field technician, region=east. Event date 26 November 2025; request received 17 January 2026; claimed amount $1,249. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4630", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-98 was issued Thursday 18 May 2023. Covered classes are intern / vendor / contractor / field technician / regional manager; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role field technician, beginning 25 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region east, from 06 February 2024 onward.\n\nNorthwind Systems | decision file 46189 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCASE 46189: Kenji Tan, role=team lead, region=south. Event date 19 April 2026; request received 17 July 2026; claimed amount $6,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4631", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa is employed by Pinnacle Software.\n- Amara is employed by Ironwood Manufacturing.\n- Ingrid reports directly to Felix.\n- Hana reports directly to Ingrid.\n- The headquarters of Beacon Insurance is in Cork.\n- The headquarters of Pinnacle Software is in Lyon.\n- Felix reports directly to Priya.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- Stefan is employed by Pinnacle Software.\n- Ravi reports directly to Aisha.\n- Felix is employed by Summit Energy.\n- Hana is employed by Ironwood Manufacturing.\n- Stefan reports directly to Tessa.\n- Amara reports directly to Stefan.\n- The headquarters of Northwind Systems is in Porto.\n- Aisha is employed by Northwind Systems.\n- The headquarters of Summit Energy is in Oslo.\n- Ravi is employed by Ironwood Manufacturing.\n- Tessa reports directly to Ravi.\n- Priya is employed by Ironwood Manufacturing.\n- Priya reports directly to Amara.\n- Ingrid is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Nagoya", "2": "Bergen", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4632", "family": "policy", "state": "Pinnacle Software | decision file 37803 | data export review | consolidated rule pack\n\nGoverning document STD-45 was issued Sunday 26 March 2023. Covered classes are contractor / team lead / employee / regional manager / vendor; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role contractor, beginning 30 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region west, from 17 January 2024 onward.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nCASE 37803: Sofia Okafor, role=team lead, region=west. Event date 04 September 2024; request received 20 October 2024; claimed amount $2,151. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4633", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nHelios Logistics | decision file 76051 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region coastal, from 12 October 2023 onward.\n\nA2 changes the limit to $9,500 for role intern, beginning 21 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-57 was issued Monday 12 June 2023. Covered classes are field technician / intern / vendor / regional manager / employee / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCASE 76051: Ravi Silva, role=regional manager, region=south. Event date 21 December 2025; request received 20 March 2026; claimed amount $7,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4634", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role contractor, beginning 31 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-53 was issued Wednesday 15 May 2024. Covered classes are vendor / intern / employee; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region central, from 21 August 2024 onward.\n\nMeridian Bank | decision file 41129 | vendor onboarding | consolidated rule pack\n\nCASE 41129: Callum Novak, role=vendor, region=coastal. Event date 03 February 2025; request received 20 March 2025; claimed amount $14,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4635", "family": "policy", "state": "Governing document PROC-42 was issued Thursday 22 June 2023. Covered classes are regional manager / employee / intern / team lead / contractor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region south, from 05 April 2024 onward.\n\nA2 changes the limit to $14,000 for role employee, beginning 26 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 62817 | equipment warranty | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 62817: Dmitri Okafor, role=team lead, region=north. Event date 06 July 2024; request received 13 August 2024; claimed amount $4,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4636", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document POL-68 was issued Friday 12 January 2024. Covered classes are intern / team lead / contractor / regional manager; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 12321 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $4,200 for role field technician, beginning 28 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region east, from 02 September 2024 onward.\n\nCASE 12321: Mara Ames, role=employee, region=west. Event date 18 May 2025; request received 17 August 2025; claimed amount $1,951. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4637", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region east, from 13 February 2024 onward.\n\nHelios Logistics | decision file 58918 | service credit | consolidated rule pack\n\nGoverning document POL-74 was issued Saturday 02 September 2023. Covered classes are employee / intern / contractor; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $2,800 for role intern, beginning 24 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 58918: Mara Berg, role=field technician, region=coastal. Event date 11 July 2024; request received 19 July 2024; claimed amount $9,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4638", "family": "intent", "state": "Incoming support request via email:\n\"Want my money back for 90713\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "wants the delivery address updated", "4": "asks for money back on a purchase", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4639", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document PROC-75 was issued Saturday 19 August 2023. Covered classes are employee / vendor / contractor / field technician / team lead / intern; other roles are outside scope.\n\nMeridian Bank | decision file 56385 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $2,800 for role contractor, beginning 09 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region south, from 14 May 2024 onward.\n\nCASE 56385: Elena Okafor, role=regional manager, region=south. Event date 30 December 2024; request received 28 January 2025; claimed amount $2,699. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4640", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor reports directly to Jonas.\n- Ravi is employed by Summit Energy.\n- Hana is employed by Summit Energy.\n- Viktor is employed by Meridian Bank.\n- The headquarters of Cobalt Health is in Bergen.\n- Priya reports directly to Ravi.\n- Leila reports directly to Elena.\n- Priya is employed by Ironwood Manufacturing.\n- Ravi reports directly to Aisha.\n- Mateo is employed by Cobalt Health.\n- Leila is employed by Cobalt Health.\n- Elena is employed by Lattice Analytics.\n- The headquarters of Lattice Analytics is in Tallinn.\n- Jonas is employed by Ironwood Manufacturing.\n- Elena reports directly to Viktor.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- The headquarters of Meridian Bank is in Cork.\n- Aisha is employed by Lattice Analytics.\n- Aisha reports directly to Mateo.\n- Hana reports directly to Priya.\n- The headquarters of Summit Energy is in Valencia.\n- Mateo reports directly to Leila.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mateo's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Valencia", "2": "Nagoya", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4641", "family": "multihop", "state": "Corporate registry excerpt:\n- Mei reports directly to Elena.\n- Nadia is employed by Ironwood Manufacturing.\n- The headquarters of Summit Energy is in Turku.\n- Jonas is employed by Vantage Air.\n- The headquarters of Lattice Analytics is in Tallinn.\n- Elena reports directly to Nadia.\n- Mateo is employed by Lattice Analytics.\n- Jonas reports directly to Omar.\n- Sofia reports directly to Lucia.\n- Omar reports directly to Mei.\n- Sofia is employed by Helios Logistics.\n- Elena is employed by Ironwood Manufacturing.\n- Nadia reports directly to Amara.\n- Mei is employed by Vantage Air.\n- Amara is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- Lucia reports directly to Jonas.\n- Omar is employed by Lattice Analytics.\n- The headquarters of Helios Logistics is in Lyon.\n- Amara reports directly to Mateo.\n- Lucia is employed by Lattice Analytics.\n- The headquarters of Vantage Air is in Turku.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Oslo", "2": "Austin", "3": "Valencia"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4642", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $1,600 for region central, from 06 April 2024 onward.\n\nGoverning document POL-58 was issued Monday 13 March 2023. Covered classes are field technician / contractor / employee / vendor; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role employee, beginning 13 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nAtlas Freight | decision file 88060 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 88060: Priya Ames, role=intern, region=west. Event date 18 October 2025; request received 08 November 2025; claimed amount $2,751. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4643", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 93079 | service credit | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $6,500 for role field technician, beginning 02 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region north, from 01 April 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-93 was issued Saturday 02 September 2023. Covered classes are intern / contractor / regional manager; other roles are outside scope.\n\nCASE 93079: Amara Tan, role=team lead, region=east. Event date 03 June 2024; request received 08 September 2024; claimed amount $2,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4644", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "changes seat assignment", "3": "asks flight status", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4645", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role vendor, beginning 09 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nVantage Air | decision file 99917 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document STD-68 was issued Tuesday 16 January 2024. Covered classes are team lead / field technician / employee / contractor; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region south, from 19 December 2024 onward.\n\nCASE 99917: Stefan Silva, role=regional manager, region=coastal. Event date 23 September 2025; request received 13 October 2025; claimed amount $14,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4646", "family": "policy", "state": "Atlas Freight | decision file 22056 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region south, from 23 September 2024 onward.\n\nGoverning document STD-40 was issued Sunday 24 December 2023. Covered classes are employee / contractor / vendor; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role contractor, beginning 25 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nCASE 22056: Hana Novak, role=contractor, region=east. Event date 05 January 2025; request received 06 March 2025; claimed amount $601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4647", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-49 was issued Sunday 01 January 2023. Covered classes are field technician / team lead / intern / regional manager / contractor; other roles are outside scope.\n\nBeacon Insurance | decision file 98053 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role team lead, beginning 10 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region north, from 10 June 2023 onward.\n\nCASE 98053: Stefan Novak, role=vendor, region=east. Event date 03 November 2023; request received 08 February 2024; claimed amount $701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4648", "family": "multihop", "state": "Corporate registry excerpt:\n- Nadia is employed by Summit Energy.\n- Tobias reports directly to Stefan.\n- Stefan is employed by Vantage Air.\n- Zoya is employed by Cobalt Health.\n- The headquarters of Beacon Insurance is in Austin.\n- The headquarters of Vantage Air is in Nagoya.\n- Lucia reports directly to Tessa.\n- The headquarters of Summit Energy is in Porto.\n- Callum is employed by Cobalt Health.\n- Tobias is employed by Beacon Insurance.\n- Nadia reports directly to Zoya.\n- Zoya reports directly to Lucia.\n- Pablo is employed by Vantage Air.\n- Tessa is employed by Summit Energy.\n- Lucia is employed by Vantage Air.\n- Bruno is employed by Ironwood Manufacturing.\n- The headquarters of Cobalt Health is in Ghent.\n- Tessa reports directly to Tobias.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- Callum reports directly to Nadia.\n- Bruno reports directly to Pablo.\n- Pablo reports directly to Callum.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Porto", "2": "Cork", "3": "Austin"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4649", "family": "policy", "state": "A manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role intern, beginning 08 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region coastal, from 27 May 2024 onward.\n\nPinnacle Software | decision file 43884 | data export review | consolidated rule pack\n\nGoverning document MAN-54 was issued Saturday 06 May 2023. Covered classes are vendor / intern / field technician / employee; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 43884: Bruno Silva, role=employee, region=central. Event date 31 December 2025; request received 01 April 2026; claimed amount $5,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4650", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document PROC-82 was issued Sunday 19 February 2023. Covered classes are employee / field technician / contractor; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region west, from 28 December 2023 onward.\n\nA2 changes the limit to $14,000 for role employee, beginning 21 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nLattice Analytics | decision file 63040 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 63040: Jonas Okafor, role=vendor, region=north. Event date 31 August 2024; request received 18 September 2024; claimed amount $11,149. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4651", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara reports directly to Priya.\n- Felix reports directly to Mateo.\n- Elena is employed by Northwind Systems.\n- Dmitri is employed by Atlas Freight.\n- Jonas reports directly to Felix.\n- The headquarters of Northwind Systems is in Lyon.\n- Elena reports directly to Tessa.\n- Felix is employed by Beacon Insurance.\n- The headquarters of Summit Energy is in Tallinn.\n- Priya is employed by Northwind Systems.\n- Tessa is employed by Atlas Freight.\n- Mateo reports directly to Elena.\n- The headquarters of Beacon Insurance is in Leeds.\n- Mateo is employed by Summit Energy.\n- Amara is employed by Atlas Freight.\n- Jonas is employed by Northwind Systems.\n- The headquarters of Atlas Freight is in Leeds.\n- The headquarters of Helios Logistics is in Lyon.\n- Ravi reports directly to Jonas.\n- Ravi is employed by Summit Energy.\n- Priya reports directly to Dmitri.\n- Tessa reports directly to Amara.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Leeds", "2": "Porto", "3": "Cork"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4652", "family": "policy", "state": "A2 changes the limit to $2,800 for role field technician, beginning 07 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-42 was issued Sunday 05 February 2023. Covered classes are contractor / employee / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 74005 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region coastal, from 28 January 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 74005: Tessa Okafor, role=employee, region=east. Event date 10 August 2025; request received 08 November 2025; claimed amount $2,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4653", "family": "policy", "state": "Governing document PROC-85 was issued Saturday 12 August 2023. Covered classes are contractor / team lead / regional manager; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nVantage Air | decision file 10045 | service credit | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region east, from 18 July 2024 onward.\n\nA2 changes the limit to $2,800 for role intern, beginning 20 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 10045: Ravi Ames, role=intern, region=south. Event date 03 June 2026; request received 03 August 2026; claimed amount $601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4654", "family": "intent", "state": "New travel ticket, customer message:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "reports lost baggage", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4655", "family": "policy", "state": "A2 changes the limit to $4,200 for role regional manager, beginning 02 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 46804 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document STD-97 was issued Thursday 13 July 2023. Covered classes are vendor / employee / contractor / team lead / intern / regional manager; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region central, from 06 November 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 46804: Mara Tan, role=intern, region=east. Event date 23 October 2025; request received 14 December 2025; claimed amount $4,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4656", "family": "policy", "state": "A manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role vendor, beginning 23 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region west, from 12 October 2023 onward.\n\nGoverning document POL-91 was issued Monday 05 June 2023. Covered classes are field technician / regional manager / team lead / employee; other roles are outside scope.\n\nHelios Logistics | decision file 59895 | equipment warranty | consolidated rule pack\n\nCASE 59895: Bruno Silva, role=contractor, region=east. Event date 19 June 2024; request received 20 July 2024; claimed amount $1,651. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4657", "family": "policy", "state": "A2 changes the limit to $4,200 for role contractor, beginning 18 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $2,200 for region south, from 24 September 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document STD-93 was issued Tuesday 12 March 2024. Covered classes are intern / regional manager / field technician / contractor / vendor / employee; other roles are outside scope.\n\nSummit Energy | decision file 60775 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 60775: Pablo Novak, role=employee, region=north. Event date 11 April 2025; request received 11 May 2025; claimed amount $7,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4658", "family": "policy", "state": "Governing document STD-82 was issued Tuesday 22 August 2023. Covered classes are contractor / regional manager / field technician; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $800 for role contractor, beginning 09 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region east, from 16 July 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nVantage Air | decision file 62754 | vendor onboarding | consolidated rule pack\n\nCASE 62754: Callum Tan, role=team lead, region=north. Event date 23 March 2025; request received 29 April 2025; claimed amount $2,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4659", "family": "policy", "state": "The ordinary limit is $900. A1 changes the limit to $2,200 for region north, from 20 September 2023 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,800 for role field technician, beginning 13 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-92 was issued Saturday 21 January 2023. Covered classes are regional manager / field technician / vendor / employee / contractor; other roles are outside scope.\n\nNorthwind Systems | decision file 48842 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 48842: Stefan Tan, role=contractor, region=east. Event date 10 January 2026; request received 17 April 2026; claimed amount $2,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4660", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nVantage Air | decision file 61088 | data export review | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region south, from 22 August 2023 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 21 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-61 was issued Wednesday 08 March 2023. Covered classes are vendor / field technician / contractor / intern; other roles are outside scope.\n\nCASE 61088: Priya Novak, role=regional manager, region=central. Event date 25 December 2025; request received 26 March 2026; claimed amount $11,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4661", "family": "policy", "state": "A2 changes the limit to $6,500 for role regional manager, beginning 16 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-73 was issued Friday 19 May 2023. Covered classes are contractor / intern / employee / vendor / regional manager; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 99141 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region south, from 21 August 2023 onward.\n\nCASE 99141: Omar Silva, role=employee, region=central. Event date 30 March 2024; request received 29 May 2024; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4662", "family": "policy", "state": "Governing document STD-31 was issued Wednesday 17 January 2024. Covered classes are contractor / intern / vendor; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role field technician, beginning 01 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 74805 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region west, from 09 February 2025 onward.\n\nCASE 74805: Hana Ames, role=intern, region=central. Event date 14 September 2026; request received 09 October 2026; claimed amount $4,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4663", "family": "intent", "state": "Incoming support request via email:\n\"Status on my shipment 49018 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "asks where an existing order is", "2": "wants a different size/color/variant", "3": "wants the delivery address updated", "4": "wants to cancel a placed order", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-4664", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region west, from 01 May 2024 onward.\n\nCedar Retail Group | decision file 48541 | data export review | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role team lead, beginning 23 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-15 was issued Sunday 24 December 2023. Covered classes are employee / field technician / vendor / team lead / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nCASE 48541: Priya Novak, role=employee, region=north. Event date 19 July 2026; request received 16 September 2026; claimed amount $7,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4665", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $7,500 for region east, from 12 January 2025 onward.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-11 was issued Friday 23 February 2024. Covered classes are contractor / vendor / intern / field technician / team lead / regional manager; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role vendor, beginning 07 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 70445 | data export review | consolidated rule pack\n\nCASE 70445: Mateo Okafor, role=team lead, region=central. Event date 12 July 2026; request received 26 August 2026; claimed amount $6,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4666", "family": "policy", "state": "Vantage Air | decision file 11203 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region west, from 25 March 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role employee, beginning 01 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document STD-68 was issued Wednesday 11 October 2023. Covered classes are employee / field technician / team lead; other roles are outside scope.\n\nCASE 11203: Leila Novak, role=vendor, region=south. Event date 19 April 2025; request received 10 May 2025; claimed amount $1,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4667", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $1,600 for region north, from 01 June 2024 onward.\n\nA2 changes the limit to $2,000 for role vendor, beginning 31 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document MAN-97 was issued Friday 08 December 2023. Covered classes are regional manager / field technician / intern / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nAtlas Freight | decision file 15429 | relocation assistance | consolidated rule pack\n\nCASE 15429: Jonas Tan, role=intern, region=south. Event date 01 February 2027; request received 02 March 2027; claimed amount $600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4668", "family": "policy", "state": "Governing document STD-98 was issued Saturday 07 October 2023. Covered classes are regional manager / contractor / employee / intern / vendor / field technician; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,000 for role vendor, beginning 19 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region north, from 27 June 2024 onward.\n\nCobalt Health | decision file 45642 | travel reimbursement | consolidated rule pack\n\nCASE 45642: Callum Berg, role=team lead, region=south. Event date 11 November 2025; request received 08 February 2026; claimed amount $6,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4669", "family": "policy", "state": "Governing document STD-29 was issued Wednesday 18 January 2023. Covered classes are employee / intern / field technician / regional manager / vendor; other roles are outside scope.\n\nPinnacle Software | decision file 95768 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $1,300 for role field technician, beginning 06 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region central, from 02 December 2023 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 95768: Ravi Silva, role=field technician, region=south. Event date 12 June 2025; request received 04 July 2025; claimed amount $2,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4670", "family": "intent", "state": "Incoming travel request via email:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "changes seat assignment", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4671", "family": "intent", "state": "Incoming travel request via email:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "reports lost baggage", "3": "changes seat assignment", "4": "books airfare"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4672", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Cedar Retail Group is in Austin.\n- The headquarters of Cobalt Health is in Ghent.\n- Elena is employed by Cedar Retail Group.\n- Hana is employed by Pinnacle Software.\n- Hana reports directly to Sofia.\n- Stefan reports directly to Leila.\n- Kenji reports directly to Tessa.\n- Elena reports directly to Hana.\n- The headquarters of Vantage Air is in Leeds.\n- Viktor is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Nagoya.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Leila reports directly to Viktor.\n- Viktor reports directly to Elena.\n- Sofia reports directly to Kenji.\n- Stefan is employed by Pinnacle Software.\n- Leila is employed by Ironwood Manufacturing.\n- Tessa reports directly to Priya.\n- Kenji is employed by Vantage Air.\n- Sofia is employed by Ironwood Manufacturing.\n- Priya is employed by Pinnacle Software.\n- Tessa is employed by Cedar Retail Group.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Nagoya", "2": "Valencia", "3": "Ghent"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4673", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 72034 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $800 for role regional manager, beginning 06 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region west, from 23 February 2024 onward.\n\nGoverning document PROC-42 was issued Thursday 13 April 2023. Covered classes are intern / field technician / vendor / regional manager; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 72034: Ingrid Tan, role=team lead, region=south. Event date 29 May 2024; request received 29 June 2024; claimed amount $799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4674", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $1,200. A1 changes the limit to $700 for region north, from 03 November 2024 onward.\n\nA2 changes the limit to $1,300 for role team lead, beginning 29 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-96 was issued Friday 13 October 2023. Covered classes are team lead / employee / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nVantage Air | decision file 22079 | vendor onboarding | consolidated rule pack\n\nCASE 22079: Omar Berg, role=contractor, region=coastal. Event date 17 July 2026; request received 16 September 2026; claimed amount $701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4675", "family": "policy", "state": "Cedar Retail Group | decision file 43175 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region north, from 25 December 2024 onward.\n\nGoverning document STD-21 was issued Sunday 10 March 2024. Covered classes are employee / team lead / regional manager / intern / contractor; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role employee, beginning 25 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 43175: Yuki Berg, role=team lead, region=west. Event date 14 October 2025; request received 21 December 2025; claimed amount $8,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4676", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region north, from 30 August 2024 onward.\n\nIronwood Manufacturing | decision file 92174 | service credit | consolidated rule pack\n\nA2 changes the limit to $6,500 for role employee, beginning 20 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-59 was issued Friday 12 January 2024. Covered classes are contractor / employee / intern / vendor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 92174: Omar Silva, role=team lead, region=east. Event date 24 September 2025; request received 07 October 2025; claimed amount $1,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4677", "family": "multihop", "state": "Corporate registry excerpt:\n- Felix is employed by Meridian Bank.\n- Ingrid is employed by Northwind Systems.\n- Kenji reports directly to Mei.\n- Mei is employed by Vantage Air.\n- Ingrid reports directly to Kenji.\n- Callum reports directly to Leila.\n- The headquarters of Meridian Bank is in Tallinn.\n- Mateo is employed by Northwind Systems.\n- Callum is employed by Northwind Systems.\n- Hana reports directly to Callum.\n- Leila is employed by Helios Logistics.\n- Viktor is employed by Northwind Systems.\n- The headquarters of Helios Logistics is in Cork.\n- The headquarters of Northwind Systems is in Austin.\n- Mei reports directly to Viktor.\n- Hana is employed by Meridian Bank.\n- Kenji is employed by Vantage Air.\n- Mateo reports directly to Hana.\n- The headquarters of Ironwood Manufacturing is in Cork.\n- Felix reports directly to Ingrid.\n- The headquarters of Vantage Air is in Nagoya.\n- Leila reports directly to Felix.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Nagoya", "2": "Austin", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4678", "family": "intent", "state": "New support ticket, customer message:\n\"Ship order 92187 to my new address instead\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "wants the delivery address updated", "4": "wants a different size/color/variant", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4679", "family": "policy", "state": "Governing document STD-60 was issued Sunday 07 January 2024. Covered classes are intern / vendor / field technician; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role field technician, beginning 08 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 84782 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region west, from 03 May 2024 onward.\n\nCASE 84782: Kenji Tan, role=contractor, region=east. Event date 07 September 2024; request received 06 October 2024; claimed amount $1,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4680", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nAtlas Freight | decision file 71160 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $14,000 for role field technician, beginning 15 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region central, from 09 May 2024 onward.\n\nGoverning document MAN-52 was issued Tuesday 06 June 2023. Covered classes are field technician / vendor / intern / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nCASE 71160: Tessa Tan, role=vendor, region=north. Event date 25 December 2025; request received 08 February 2026; claimed amount $1,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4681", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region coastal, from 06 December 2023 onward.\n\nPinnacle Software | decision file 17222 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role intern, beginning 30 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-50 was issued Friday 21 April 2023. Covered classes are employee / contractor / team lead / vendor / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 17222: Mara Ames, role=regional manager, region=north. Event date 17 April 2025; request received 07 May 2025; claimed amount $701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4682", "family": "intent", "state": "New travel ticket, customer message:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "books airfare", "3": "cancels a booking", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4683", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nNorthwind Systems | decision file 53572 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document POL-13 was issued Saturday 17 June 2023. Covered classes are contractor / field technician / team lead; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region east, from 22 April 2024 onward.\n\nA2 changes the limit to $2,800 for role team lead, beginning 04 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 53572: Tessa Novak, role=vendor, region=central. Event date 19 June 2026; request received 02 August 2026; claimed amount $2,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4684", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara is employed by Helios Logistics.\n- Ravi is employed by Summit Energy.\n- Bruno reports directly to Ravi.\n- Stefan is employed by Atlas Freight.\n- Omar reports directly to Yuki.\n- The headquarters of Summit Energy is in Valencia.\n- The headquarters of Lattice Analytics is in Lyon.\n- The headquarters of Helios Logistics is in Valencia.\n- Omar is employed by Atlas Freight.\n- Hana is employed by Lattice Analytics.\n- Yuki is employed by Atlas Freight.\n- Leila reports directly to Omar.\n- Leila is employed by Summit Energy.\n- Nadia is employed by Atlas Freight.\n- Bruno is employed by Summit Energy.\n- Amara reports directly to Bruno.\n- Ravi reports directly to Hana.\n- Stefan reports directly to Nadia.\n- The headquarters of Atlas Freight is in Nagoya.\n- The headquarters of Northwind Systems is in Valencia.\n- Yuki reports directly to Stefan.\n- Hana reports directly to Leila.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Turku", "2": "Valencia", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4685", "family": "intent", "state": "Incoming travel request via email:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "changes seat assignment", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4686", "family": "policy", "state": "Governing document MAN-93 was issued Monday 11 September 2023. Covered classes are regional manager / vendor / team lead / employee / intern / contractor; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region coastal, from 23 January 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nNorthwind Systems | decision file 42183 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role field technician, beginning 09 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 42183: Viktor Silva, role=regional manager, region=central. Event date 25 March 2025; request received 30 June 2025; claimed amount $10,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4687", "family": "intent", "state": "Incoming support request via email:\n\"I moved — update delivery for 11759\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "wants a different size/color/variant", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4688", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "asks flight status", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4689", "family": "policy", "state": "Beacon Insurance | decision file 82147 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region coastal, from 06 October 2023 onward.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 09 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nGoverning document STD-75 was issued Wednesday 22 February 2023. Covered classes are vendor / employee / intern / contractor / field technician; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 82147: Tessa Novak, role=team lead, region=north. Event date 02 May 2024; request received 04 July 2024; claimed amount $1,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4690", "family": "policy", "state": "Governing document PROC-78 was issued Tuesday 30 January 2024. Covered classes are regional manager / contractor / vendor; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role vendor, beginning 20 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $11,000 for region east, from 20 August 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 84245 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 84245: Mara Tan, role=team lead, region=north. Event date 07 November 2024; request received 29 December 2024; claimed amount $1,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4691", "family": "intent", "state": "New support ticket, customer message:\n\"Cancel my order 6125, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "reports an item arrived broken", "4": "wants to cancel a placed order", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4692", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $1,600 for region east, from 21 March 2024 onward.\n\nNorthwind Systems | decision file 62447 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document POL-53 was issued Friday 11 August 2023. Covered classes are regional manager / contractor / field technician / team lead; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $2,800 for role intern, beginning 03 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 62447: Bruno Novak, role=employee, region=north. Event date 30 November 2025; request received 27 February 2026; claimed amount $1,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4693", "family": "policy", "state": "Meridian Bank | decision file 81042 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $6,500 for role employee, beginning 06 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document POL-91 was issued Thursday 07 September 2023. Covered classes are field technician / regional manager / intern / team lead / vendor / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region south, from 20 December 2023 onward.\n\nCASE 81042: Mara Okafor, role=vendor, region=east. Event date 21 December 2025; request received 19 February 2026; claimed amount $7,249. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4694", "family": "intent", "state": "Incoming support request via email:\n\"The product broke — refund 37736 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order", "4": "asks where an existing order is", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4695", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nBeacon Insurance | decision file 82245 | service credit | consolidated rule pack\n\nGoverning document STD-90 was issued Thursday 19 January 2023. Covered classes are team lead / regional manager / intern / vendor / field technician; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region west, from 06 December 2023 onward.\n\nA2 changes the limit to $9,500 for role vendor, beginning 14 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 82245: Jonas Silva, role=vendor, region=south. Event date 09 May 2025; request received 22 May 2025; claimed amount $10,251. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4696", "family": "policy", "state": "A manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 87522 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region coastal, from 27 September 2023 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role vendor, beginning 27 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-98 was issued Sunday 01 January 2023. Covered classes are team lead / regional manager / vendor / intern; other roles are outside scope.\n\nCASE 87522: Ingrid Tan, role=intern, region=west. Event date 15 September 2024; request received 13 November 2024; claimed amount $3,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4697", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "books airfare", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-4698", "family": "intent", "state": "Incoming support request via email:\n\"Where is order 16418\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "asks where an existing order is", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-4699", "family": "multihop", "state": "Corporate registry excerpt:\n- Nadia is employed by Meridian Bank.\n- Mateo reports directly to Mara.\n- Callum is employed by Meridian Bank.\n- The headquarters of Summit Energy is in Austin.\n- The headquarters of Beacon Insurance is in Porto.\n- Nadia reports directly to Stefan.\n- Bruno is employed by Helios Logistics.\n- Bruno reports directly to Viktor.\n- Stefan is employed by Pinnacle Software.\n- Mateo is employed by Beacon Insurance.\n- Mara reports directly to Nadia.\n- The headquarters of Helios Logistics is in Austin.\n- The headquarters of Meridian Bank is in Turku.\n- Mara is employed by Meridian Bank.\n- The headquarters of Pinnacle Software is in Lyon.\n- Yuki reports directly to Sofia.\n- Viktor is employed by Summit Energy.\n- Callum reports directly to Bruno.\n- Stefan reports directly to Callum.\n- Sofia is employed by Beacon Insurance.\n- Yuki is employed by Pinnacle Software.\n- Viktor reports directly to Yuki.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Callum's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Leeds", "2": "Cork", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4700", "family": "multihop", "state": "Corporate registry excerpt:\n- Ingrid is employed by Beacon Insurance.\n- Omar is employed by Beacon Insurance.\n- Leila is employed by Cobalt Health.\n- The headquarters of Cedar Retail Group is in Porto.\n- Omar reports directly to Mei.\n- Kenji is employed by Cobalt Health.\n- Mara is employed by Meridian Bank.\n- Mei reports directly to Priya.\n- Leila reports directly to Tessa.\n- Priya reports directly to Sofia.\n- Tessa reports directly to Mara.\n- The headquarters of Beacon Insurance is in Ghent.\n- The headquarters of Lattice Analytics is in Nagoya.\n- The headquarters of Meridian Bank is in Bergen.\n- Mara reports directly to Kenji.\n- Ingrid reports directly to Omar.\n- Priya is employed by Cedar Retail Group.\n- Kenji reports directly to Ingrid.\n- Tessa is employed by Beacon Insurance.\n- Mei is employed by Meridian Bank.\n- The headquarters of Cobalt Health is in Tallinn.\n- Sofia is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Lyon", "2": "Bergen", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4701", "family": "intent", "state": "Incoming travel request via email:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "books airfare", "3": "reports lost baggage", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4702", "family": "policy", "state": "Governing document STD-46 was issued Tuesday 19 September 2023. Covered classes are contractor / employee / field technician / regional manager; other roles are outside scope.\n\nMeridian Bank | decision file 79863 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $9,500 for role field technician, beginning 11 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $7,500 for region west, from 06 February 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 79863: Leila Silva, role=regional manager, region=coastal. Event date 14 June 2025; request received 05 July 2025; claimed amount $4,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4703", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region coastal, from 30 November 2024 onward.\n\nGoverning document PROC-98 was issued Tuesday 16 April 2024. Covered classes are field technician / regional manager / employee / contractor / intern / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role contractor, beginning 28 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nAtlas Freight | decision file 74270 | service credit | consolidated rule pack\n\nCASE 74270: Sofia Silva, role=team lead, region=coastal. Event date 03 December 2024; request received 23 December 2024; claimed amount $4,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4704", "family": "policy", "state": "Pinnacle Software | decision file 80576 | service credit | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region east, from 01 January 2024 onward.\n\nGoverning document MAN-41 was issued Saturday 15 July 2023. Covered classes are contractor / regional manager / team lead / intern / field technician / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role contractor, beginning 01 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 80576: Elena Silva, role=vendor, region=south. Event date 20 November 2025; request received 18 December 2025; claimed amount $4,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4705", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-85 was issued Friday 23 June 2023. Covered classes are field technician / vendor / employee; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region east, from 26 September 2023 onward.\n\nNorthwind Systems | decision file 40313 | service credit | consolidated rule pack\n\nA2 changes the limit to $14,000 for role intern, beginning 18 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 40313: Mei Novak, role=vendor, region=east. Event date 19 February 2026; request received 26 March 2026; claimed amount $15,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4706", "family": "intent", "state": "A user sent this message to the support desk:\n\"Please cancel order 70644 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "wants a different size/color/variant", "4": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-4707", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong color sent on 51734 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "asks for money back on a purchase", "4": "reports an item arrived broken", "5": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4708", "family": "policy", "state": "A manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region south, from 05 June 2024 onward.\n\nA2 changes the limit to $14,000 for role vendor, beginning 06 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-30 was issued Friday 09 June 2023. Covered classes are regional manager / employee / intern / field technician / vendor; other roles are outside scope.\n\nPinnacle Software | decision file 98146 | data export review | consolidated rule pack\n\nCASE 98146: Viktor Novak, role=employee, region=south. Event date 10 April 2026; request received 23 May 2026; claimed amount $1,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4709", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias reports directly to Omar.\n- Sofia is employed by Atlas Freight.\n- Stefan is employed by Helios Logistics.\n- Nadia is employed by Lattice Analytics.\n- Leila is employed by Northwind Systems.\n- Kenji reports directly to Tobias.\n- Nadia reports directly to Leila.\n- The headquarters of Northwind Systems is in Bergen.\n- The headquarters of Helios Logistics is in Ghent.\n- The headquarters of Lattice Analytics is in Bergen.\n- The headquarters of Summit Energy is in Leeds.\n- Pablo reports directly to Nadia.\n- Sofia reports directly to Mara.\n- Stefan reports directly to Sofia.\n- Omar reports directly to Pablo.\n- Mara is employed by Helios Logistics.\n- Pablo is employed by Helios Logistics.\n- The headquarters of Atlas Freight is in Bergen.\n- Mara reports directly to Kenji.\n- Tobias is employed by Atlas Freight.\n- Omar is employed by Lattice Analytics.\n- Kenji is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Cork", "2": "Leeds", "3": "Tallinn"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4710", "family": "multihop", "state": "Corporate registry excerpt:\n- Yuki reports directly to Sofia.\n- Mara is employed by Cobalt Health.\n- Felix is employed by Summit Energy.\n- Bruno is employed by Beacon Insurance.\n- Mateo is employed by Summit Energy.\n- Pablo reports directly to Aisha.\n- Jonas is employed by Beacon Insurance.\n- The headquarters of Cobalt Health is in Tallinn.\n- Sofia is employed by Beacon Insurance.\n- Mara reports directly to Pablo.\n- The headquarters of Ironwood Manufacturing is in Turku.\n- Pablo is employed by Beacon Insurance.\n- Yuki is employed by Beacon Insurance.\n- The headquarters of Beacon Insurance is in Oslo.\n- Mateo reports directly to Mara.\n- Aisha reports directly to Yuki.\n- Felix reports directly to Jonas.\n- The headquarters of Summit Energy is in Ghent.\n- Jonas reports directly to Bruno.\n- Bruno reports directly to Mateo.\n- The headquarters of Lattice Analytics is in Lyon.\n- Aisha is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Oslo", "2": "Leeds", "3": "Ghent"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4711", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $5,000 for region coastal, from 16 September 2024 onward.\n\nCobalt Health | decision file 28602 | relocation assistance | consolidated rule pack\n\nGoverning document MAN-86 was issued Monday 15 January 2024. Covered classes are contractor / vendor / employee / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $9,500 for role contractor, beginning 15 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 28602: Jonas Tan, role=field technician, region=south. Event date 21 March 2027; request received 20 April 2027; claimed amount $9,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4712", "family": "policy", "state": "A2 changes the limit to $14,000 for role regional manager, beginning 09 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-18 was issued Tuesday 12 September 2023. Covered classes are employee / vendor / intern / field technician; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nBeacon Insurance | decision file 78938 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region coastal, from 09 June 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nCASE 78938: Dmitri Novak, role=team lead, region=central. Event date 26 July 2026; request received 25 August 2026; claimed amount $701. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4713", "family": "intent", "state": "A user sent this message to the support desk:\n\"Please cancel order 20401 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "asks where an existing order is", "3": "wants a different size/color/variant", "4": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4714", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document MAN-54 was issued Saturday 17 February 2024. Covered classes are regional manager / contractor / team lead / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,800 for role regional manager, beginning 15 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region central, from 18 May 2024 onward.\n\nMeridian Bank | decision file 81400 | data export review | consolidated rule pack\n\nCASE 81400: Nadia Ames, role=contractor, region=west. Event date 28 August 2025; request received 25 November 2025; claimed amount $700. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4715", "family": "intent", "state": "A user sent this message to the support desk:\n\"Status on my shipment 6544 please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "wants to cancel a placed order", "3": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4716", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role team lead, beginning 10 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $11,000 for region west, from 29 July 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-58 was issued Thursday 25 January 2024. Covered classes are regional manager / vendor / intern / team lead / field technician; other roles are outside scope.\n\nCedar Retail Group | decision file 63023 | data export review | consolidated rule pack\n\nCASE 63023: Lucia Novak, role=vendor, region=central. Event date 06 October 2026; request received 06 November 2026; claimed amount $10,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4717", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Ghent.\n- Tessa is employed by Lattice Analytics.\n- Tobias is employed by Lattice Analytics.\n- The headquarters of Beacon Insurance is in Oslo.\n- Viktor reports directly to Ravi.\n- Leila reports directly to Jonas.\n- Jonas reports directly to Viktor.\n- Tessa reports directly to Elena.\n- Felix is employed by Summit Energy.\n- Ravi is employed by Summit Energy.\n- Elena is employed by Lattice Analytics.\n- Jonas is employed by Northwind Systems.\n- Elena reports directly to Leila.\n- The headquarters of Summit Energy is in Nagoya.\n- Felix reports directly to Tessa.\n- Pablo is employed by Cedar Retail Group.\n- Leila is employed by Lattice Analytics.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Tobias reports directly to Pablo.\n- The headquarters of Lattice Analytics is in Austin.\n- Ravi reports directly to Tobias.\n- Viktor is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Cork", "2": "Tallinn", "3": "Ghent"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4718", "family": "policy", "state": "Governing document STD-91 was issued Tuesday 16 January 2024. Covered classes are intern / contractor / team lead / vendor / field technician; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region coastal, from 24 June 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nLattice Analytics | decision file 69843 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $800 for role field technician, beginning 24 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 69843: Jonas Tan, role=vendor, region=north. Event date 27 January 2025; request received 02 March 2025; claimed amount $1,549. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4719", "family": "policy", "state": "A2 changes the limit to $4,200 for role vendor, beginning 04 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCedar Retail Group | decision file 54542 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document POL-46 was issued Sunday 02 July 2023. Covered classes are contractor / intern / vendor / field technician / regional manager / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region coastal, from 31 March 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 54542: Viktor Silva, role=contractor, region=south. Event date 21 December 2024; request received 03 January 2025; claimed amount $4,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4720", "family": "policy", "state": "A2 changes the limit to $2,800 for role employee, beginning 18 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nIronwood Manufacturing | decision file 26685 | service credit | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region south, from 26 July 2024 onward.\n\nGoverning document STD-18 was issued Friday 28 July 2023. Covered classes are contractor / intern / regional manager / team lead / field technician; other roles are outside scope.\n\nCASE 26685: Mei Tan, role=employee, region=central. Event date 07 November 2024; request received 20 February 2025; claimed amount $1,349. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4721", "family": "policy", "state": "Cedar Retail Group | decision file 29397 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $2,800 for role vendor, beginning 15 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-66 was issued Wednesday 06 December 2023. Covered classes are employee / team lead / regional manager / field technician / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region west, from 30 June 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 29397: Viktor Berg, role=employee, region=south. Event date 01 June 2025; request received 22 July 2025; claimed amount $699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4722", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Pinnacle Software is in Cork.\n- Hana reports directly to Leila.\n- Mara reports directly to Dmitri.\n- Nadia reports directly to Ingrid.\n- The headquarters of Cobalt Health is in Lyon.\n- Mara is employed by Lattice Analytics.\n- Ingrid is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Leeds.\n- Zoya is employed by Pinnacle Software.\n- Dmitri reports directly to Zoya.\n- Leila reports directly to Omar.\n- Hana is employed by Cobalt Health.\n- The headquarters of Lattice Analytics is in Turku.\n- Omar reports directly to Tessa.\n- Zoya reports directly to Nadia.\n- Omar is employed by Cobalt Health.\n- Dmitri is employed by Northwind Systems.\n- Nadia is employed by Pinnacle Software.\n- Ingrid reports directly to Hana.\n- Leila is employed by Lattice Analytics.\n- The headquarters of Northwind Systems is in Bergen.\n- Tessa is employed by Meridian Bank.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Turku", "2": "Cork", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4723", "family": "policy", "state": "Meridian Bank | decision file 66436 | service credit | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region coastal, from 10 August 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document POL-10 was issued Wednesday 23 August 2023. Covered classes are regional manager / field technician / contractor / intern / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role employee, beginning 12 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 66436: Stefan Tan, role=field technician, region=coastal. Event date 24 June 2026; request received 16 July 2026; claimed amount $7,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4724", "family": "policy", "state": "A manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-16 was issued Friday 24 February 2023. Covered classes are team lead / vendor / regional manager / field technician / intern; other roles are outside scope.\n\nPinnacle Software | decision file 59495 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region central, from 05 July 2023 onward.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 14 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 59495: Ingrid Ames, role=vendor, region=east. Event date 02 February 2025; request received 23 February 2025; claimed amount $699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4725", "family": "policy", "state": "A2 changes the limit to $2,800 for role field technician, beginning 07 September 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nMeridian Bank | decision file 64409 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document PROC-18 was issued Tuesday 27 February 2024. Covered classes are team lead / vendor / contractor; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region north, from 27 February 2025 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 64409: Priya Ames, role=employee, region=east. Event date 29 January 2027; request received 07 March 2027; claimed amount $2,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4726", "family": "intent", "state": "A user sent this message to the travel desk:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4727", "family": "intent", "state": "A user sent this message to the travel desk:\n\"I can't make the flight — cancel it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "reports lost baggage", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-4728", "family": "policy", "state": "Governing document POL-69 was issued Tuesday 30 January 2024. Covered classes are intern / employee / vendor; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nHelios Logistics | decision file 39644 | service credit | consolidated rule pack\n\nA2 changes the limit to $4,200 for role team lead, beginning 18 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region north, from 03 August 2024 onward.\n\nCASE 39644: Nadia Ames, role=contractor, region=west. Event date 20 January 2027; request received 01 March 2027; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4729", "family": "multihop", "state": "Corporate registry excerpt:\n- Sofia reports directly to Omar.\n- Tobias reports directly to Sofia.\n- The headquarters of Northwind Systems is in Tallinn.\n- Leila is employed by Cobalt Health.\n- Viktor is employed by Northwind Systems.\n- Hana reports directly to Viktor.\n- Omar reports directly to Leila.\n- Leila reports directly to Tessa.\n- Sofia is employed by Northwind Systems.\n- Tessa reports directly to Felix.\n- Tobias is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Cork.\n- Amara is employed by Cobalt Health.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- Viktor reports directly to Tobias.\n- Tessa is employed by Northwind Systems.\n- Omar is employed by Northwind Systems.\n- The headquarters of Cobalt Health is in Nagoya.\n- Felix is employed by Atlas Freight.\n- Amara reports directly to Hana.\n- Hana is employed by Northwind Systems.\n- The headquarters of Atlas Freight is in Austin.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Leeds", "2": "Bergen", "3": "Austin"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4730", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Book a flight to lisbon next friday\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "cancels a booking", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4731", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $6,500 for role employee, beginning 22 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document MAN-99 was issued Tuesday 31 October 2023. Covered classes are intern / team lead / regional manager / field technician / vendor / contractor; other roles are outside scope.\n\nMeridian Bank | decision file 97135 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region west, from 03 September 2024 onward.\n\nCASE 97135: Zoya Berg, role=contractor, region=central. Event date 02 May 2026; request received 13 June 2026; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4732", "family": "policy", "state": "Governing document STD-35 was issued Monday 05 February 2024. Covered classes are team lead / intern / contractor / employee / regional manager; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role team lead, beginning 24 December 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region central, from 04 March 2025 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nBeacon Insurance | decision file 85345 | equipment warranty | consolidated rule pack\n\nCASE 85345: Felix Silva, role=field technician, region=east. Event date 02 December 2026; request received 08 January 2027; claimed amount $6,649. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4733", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,100 for region east, from 23 June 2024 onward.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nGoverning document PROC-89 was issued Sunday 23 July 2023. Covered classes are field technician / intern / regional manager; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role field technician, beginning 03 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 99963 | relocation assistance | consolidated rule pack\n\nCASE 99963: Tobias Novak, role=intern, region=north. Event date 24 May 2025; request received 23 June 2025; claimed amount $3,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4734", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4735", "family": "policy", "state": "Governing document PROC-80 was issued Sunday 01 October 2023. Covered classes are contractor / field technician / intern / employee / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 23741 | service credit | consolidated rule pack\n\nA2 changes the limit to $4,200 for role intern, beginning 04 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region west, from 27 March 2024 onward.\n\nCASE 23741: Amara Tan, role=team lead, region=central. Event date 07 September 2024; request received 21 November 2024; claimed amount $6,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4736", "family": "policy", "state": "Helios Logistics | decision file 83152 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,100 for region coastal, from 30 March 2024 onward.\n\nA2 changes the limit to $800 for role vendor, beginning 28 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document POL-31 was issued Sunday 26 February 2023. Covered classes are employee / team lead / intern; other roles are outside scope.\n\nCASE 83152: Ingrid Silva, role=regional manager, region=south. Event date 31 August 2024; request received 12 October 2024; claimed amount $951. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4737", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role vendor, beginning 22 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-95 was issued Thursday 11 May 2023. Covered classes are vendor / team lead / employee / regional manager / contractor; other roles are outside scope.\n\nLattice Analytics | decision file 80543 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region coastal, from 13 May 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCASE 80543: Callum Novak, role=field technician, region=west. Event date 13 May 2026; request received 03 June 2026; claimed amount $10,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4738", "family": "policy", "state": "A manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 49727 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region east, from 27 July 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document PROC-24 was issued Wednesday 06 December 2023. Covered classes are field technician / contractor / intern / employee / regional manager / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role intern, beginning 14 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 49727: Kenji Novak, role=employee, region=north. Event date 05 January 2025; request received 24 February 2025; claimed amount $2,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4739", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong color sent on 54152 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4740", "family": "policy", "state": "Governing document PROC-42 was issued Saturday 24 June 2023. Covered classes are intern / field technician / team lead / vendor / contractor / regional manager; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region east, from 19 April 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role regional manager, beginning 11 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 86715 | service credit | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 86715: Ingrid Ames, role=team lead, region=south. Event date 10 June 2026; request received 17 July 2026; claimed amount $14,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4741", "family": "intent", "state": "A user sent this message to the support desk:\n\"Want my money back for 82184\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "wants a different size/color/variant", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-4742", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya reports directly to Sofia.\n- Mateo reports directly to Felix.\n- Amara is employed by Cobalt Health.\n- Kenji is employed by Vantage Air.\n- Felix reports directly to Jonas.\n- Zoya is employed by Summit Energy.\n- The headquarters of Meridian Bank is in Nagoya.\n- Felix is employed by Meridian Bank.\n- Sofia is employed by Cobalt Health.\n- Tobias is employed by Vantage Air.\n- Stefan is employed by Meridian Bank.\n- Tobias reports directly to Zoya.\n- The headquarters of Northwind Systems is in Nagoya.\n- Stefan reports directly to Amara.\n- Kenji reports directly to Tobias.\n- Jonas reports directly to Kenji.\n- Jonas is employed by Summit Energy.\n- The headquarters of Vantage Air is in Tallinn.\n- Sofia reports directly to Stefan.\n- The headquarters of Cobalt Health is in Tallinn.\n- The headquarters of Summit Energy is in Oslo.\n- Mateo is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Zoya's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Cork", "2": "Bergen", "3": "Ghent"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4743", "family": "policy", "state": "A2 changes the limit to $6,500 for role vendor, beginning 15 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-36 was issued Saturday 07 October 2023. Covered classes are employee / regional manager / contractor / field technician / vendor / team lead; other roles are outside scope.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $4,000. A1 changes the limit to $1,600 for region west, from 20 February 2024 onward.\n\nPinnacle Software | decision file 93384 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nCASE 93384: Mei Silva, role=employee, region=east. Event date 05 September 2024; request received 30 October 2024; claimed amount $1,600. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4744", "family": "policy", "state": "A2 changes the limit to $800 for role vendor, beginning 25 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nBeacon Insurance | decision file 44475 | travel reimbursement | consolidated rule pack\n\nGoverning document PROC-52 was issued Friday 23 June 2023. Covered classes are employee / field technician / team lead / intern; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region central, from 14 January 2024 onward.\n\nCASE 44475: Leila Novak, role=field technician, region=west. Event date 10 January 2026; request received 19 March 2026; claimed amount $1,899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4745", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa is employed by Helios Logistics.\n- Pablo reports directly to Yuki.\n- Dmitri reports directly to Callum.\n- Mateo is employed by Pinnacle Software.\n- Ingrid is employed by Cedar Retail Group.\n- Mateo reports directly to Tessa.\n- Amara reports directly to Omar.\n- The headquarters of Cobalt Health is in Porto.\n- The headquarters of Pinnacle Software is in Nagoya.\n- Yuki reports directly to Amara.\n- Tessa reports directly to Ingrid.\n- Omar reports directly to Dmitri.\n- Callum is employed by Pinnacle Software.\n- The headquarters of Lattice Analytics is in Valencia.\n- Omar is employed by Cobalt Health.\n- Dmitri is employed by Helios Logistics.\n- Pablo is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Austin.\n- Yuki is employed by Cedar Retail Group.\n- The headquarters of Helios Logistics is in Porto.\n- Amara is employed by Pinnacle Software.\n- Callum reports directly to Mateo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Porto", "2": "Bergen", "3": "Tallinn"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4746", "family": "policy", "state": "A manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-90 was issued Sunday 15 October 2023. Covered classes are contractor / intern / field technician / regional manager / employee; other roles are outside scope.\n\nCedar Retail Group | decision file 87362 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role employee, beginning 25 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region south, from 26 October 2024 onward.\n\nCASE 87362: Elena Okafor, role=intern, region=coastal. Event date 22 January 2025; request received 22 March 2025; claimed amount $7,249. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4747", "family": "intent", "state": "Incoming support request via email:\n\"Wrong color sent on 32089 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "wants a different size/color/variant", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "asks where an existing order is", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4748", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan is employed by Vantage Air.\n- The headquarters of Helios Logistics is in Ghent.\n- Tessa reports directly to Mei.\n- Felix is employed by Beacon Insurance.\n- Mei reports directly to Ingrid.\n- Mateo reports directly to Felix.\n- Omar reports directly to Mateo.\n- Mara is employed by Helios Logistics.\n- Felix reports directly to Stefan.\n- Nadia reports directly to Mara.\n- The headquarters of Vantage Air is in Tallinn.\n- The headquarters of Beacon Insurance is in Bergen.\n- The headquarters of Cedar Retail Group is in Nagoya.\n- The headquarters of Lattice Analytics is in Porto.\n- Mateo is employed by Helios Logistics.\n- Mara reports directly to Tessa.\n- Stefan reports directly to Nadia.\n- Nadia is employed by Beacon Insurance.\n- Mei is employed by Cedar Retail Group.\n- Ingrid is employed by Cedar Retail Group.\n- Tessa is employed by Lattice Analytics.\n- Omar is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Oslo", "2": "Nagoya", "3": "Leeds"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4749", "family": "intent", "state": "New support ticket, customer message:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks where an existing order is", "2": "asks for money back on a purchase", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4750", "family": "multihop", "state": "Corporate registry excerpt:\n- Callum is employed by Cedar Retail Group.\n- Viktor is employed by Pinnacle Software.\n- The headquarters of Summit Energy is in Nagoya.\n- The headquarters of Pinnacle Software is in Turku.\n- The headquarters of Cedar Retail Group is in Porto.\n- Callum reports directly to Ravi.\n- Priya reports directly to Leila.\n- Leila is employed by Pinnacle Software.\n- The headquarters of Meridian Bank is in Lyon.\n- Felix is employed by Meridian Bank.\n- Sofia reports directly to Priya.\n- Yuki is employed by Summit Energy.\n- Yuki reports directly to Felix.\n- The headquarters of Vantage Air is in Valencia.\n- Mei reports directly to Yuki.\n- Leila reports directly to Mei.\n- Ravi is employed by Summit Energy.\n- Mei is employed by Cedar Retail Group.\n- Viktor reports directly to Callum.\n- Priya is employed by Pinnacle Software.\n- Sofia is employed by Pinnacle Software.\n- Felix reports directly to Viktor.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Nagoya", "2": "Oslo", "3": "Lyon"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4751", "family": "policy", "state": "A2 changes the limit to $800 for role intern, beginning 07 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-24 was issued Sunday 14 May 2023. Covered classes are regional manager / team lead / field technician; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region east, from 17 February 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 54105 | service credit | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 54105: Ravi Silva, role=intern, region=central. Event date 23 July 2025; request received 13 August 2025; claimed amount $1,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4752", "family": "intent", "state": "Incoming support request via email:\n\"Where is order 25645\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "asks where an existing order is", "4": "wants to cancel a placed order", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4753", "family": "intent", "state": "New travel ticket, customer message:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "books airfare", "3": "cancels a booking", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4754", "family": "intent", "state": "Incoming support request via email:\n\"Don't need the item anymore — cancel order 65506\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks for money back on a purchase", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "wants to cancel a placed order", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-4755", "family": "multihop", "state": "Corporate registry excerpt:\n- Stefan is employed by Vantage Air.\n- Priya is employed by Vantage Air.\n- Kenji is employed by Pinnacle Software.\n- Kenji reports directly to Ravi.\n- Stefan reports directly to Sofia.\n- Priya reports directly to Stefan.\n- Jonas is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Lyon.\n- The headquarters of Vantage Air is in Lyon.\n- Yuki reports directly to Felix.\n- Ravi reports directly to Priya.\n- Felix is employed by Vantage Air.\n- Sofia reports directly to Yuki.\n- The headquarters of Pinnacle Software is in Austin.\n- Jonas reports directly to Hana.\n- Felix reports directly to Jonas.\n- The headquarters of Helios Logistics is in Porto.\n- Sofia is employed by Vantage Air.\n- The headquarters of Northwind Systems is in Tallinn.\n- Ravi is employed by Vantage Air.\n- Hana is employed by Pinnacle Software.\n- Yuki is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Oslo", "2": "Bergen", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4756", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nVantage Air | decision file 36995 | data export review | consolidated rule pack\n\nA2 changes the limit to $800 for role regional manager, beginning 21 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region north, from 11 February 2025 onward.\n\nGoverning document POL-65 was issued Saturday 10 February 2024. Covered classes are contractor / team lead / vendor / field technician / employee / intern; other roles are outside scope.\n\nCASE 36995: Hana Okafor, role=field technician, region=north. Event date 20 October 2026; request received 13 December 2026; claimed amount $1,351. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4757", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nGoverning document MAN-40 was issued Sunday 27 August 2023. Covered classes are team lead / employee / vendor / field technician / contractor; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 03 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nBeacon Insurance | decision file 28659 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region west, from 07 July 2024 onward.\n\nCASE 28659: Leila Ames, role=vendor, region=north. Event date 14 April 2024; request received 10 May 2024; claimed amount $8,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4758", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $4,000. A1 changes the limit to $700 for region east, from 05 April 2024 onward.\n\nGoverning document MAN-93 was issued Wednesday 09 August 2023. Covered classes are vendor / team lead / contractor / employee / regional manager / field technician; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role team lead, beginning 02 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 23521 | vendor onboarding | consolidated rule pack\n\nCASE 23521: Callum Berg, role=intern, region=north. Event date 07 May 2024; request received 13 June 2024; claimed amount $4,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4759", "family": "policy", "state": "A2 changes the limit to $4,200 for role contractor, beginning 04 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-21 was issued Saturday 17 February 2024. Covered classes are intern / vendor / field technician / contractor; other roles are outside scope.\n\nHelios Logistics | decision file 10085 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region coastal, from 02 January 2025 onward.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nCASE 10085: Stefan Berg, role=vendor, region=north. Event date 19 April 2027; request received 29 April 2027; claimed amount $4,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4760", "family": "multihop", "state": "Corporate registry excerpt:\n- Jonas reports directly to Callum.\n- Felix is employed by Summit Energy.\n- Stefan reports directly to Ravi.\n- Pablo reports directly to Tessa.\n- Zoya reports directly to Felix.\n- Jonas is employed by Vantage Air.\n- Viktor reports directly to Stefan.\n- Tessa reports directly to Zoya.\n- Viktor is employed by Ironwood Manufacturing.\n- Zoya is employed by Lattice Analytics.\n- Tessa is employed by Pinnacle Software.\n- Stefan is employed by Vantage Air.\n- Felix reports directly to Viktor.\n- The headquarters of Pinnacle Software is in Turku.\n- Pablo is employed by Vantage Air.\n- The headquarters of Summit Energy is in Oslo.\n- Callum is employed by Pinnacle Software.\n- Callum reports directly to Pablo.\n- The headquarters of Lattice Analytics is in Bergen.\n- The headquarters of Vantage Air is in Austin.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Ravi is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Porto", "2": "Bergen", "3": "Lyon"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4761", "family": "intent", "state": "Incoming support request via email:\n\"The product broke — refund 38950 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks for money back on a purchase", "1": "reports an item arrived broken", "2": "wants the delivery address updated", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4762", "family": "policy", "state": "A manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 47049 | vendor onboarding | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document PROC-48 was issued Wednesday 25 January 2023. Covered classes are field technician / intern / employee / vendor / regional manager / contractor; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region north, from 24 November 2023 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 26 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 47049: Sofia Okafor, role=employee, region=coastal. Event date 31 December 2023; request received 15 January 2024; claimed amount $999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4763", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Northwind Systems is in Turku.\n- Bruno is employed by Meridian Bank.\n- Dmitri reports directly to Elena.\n- Bruno reports directly to Nadia.\n- Elena reports directly to Kenji.\n- The headquarters of Vantage Air is in Nagoya.\n- Nadia is employed by Northwind Systems.\n- Nadia reports directly to Dmitri.\n- Ravi reports directly to Bruno.\n- The headquarters of Ironwood Manufacturing is in Austin.\n- Dmitri is employed by Ironwood Manufacturing.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Kenji reports directly to Ingrid.\n- Ingrid reports directly to Callum.\n- Ravi is employed by Vantage Air.\n- Ingrid is employed by Vantage Air.\n- Callum is employed by Ironwood Manufacturing.\n- Elena is employed by Vantage Air.\n- Stefan reports directly to Ravi.\n- Kenji is employed by Northwind Systems.\n- Stefan is employed by Vantage Air.\n- The headquarters of Meridian Bank is in Nagoya.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Cork", "2": "Bergen", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4764", "family": "multihop", "state": "Corporate registry excerpt:\n- Aisha reports directly to Tobias.\n- Priya is employed by Lattice Analytics.\n- Ravi is employed by Lattice Analytics.\n- Priya reports directly to Lucia.\n- Kenji reports directly to Mei.\n- Ravi reports directly to Aisha.\n- Amara reports directly to Dmitri.\n- The headquarters of Beacon Insurance is in Lyon.\n- Aisha is employed by Pinnacle Software.\n- The headquarters of Cedar Retail Group is in Valencia.\n- Amara is employed by Meridian Bank.\n- Kenji is employed by Cedar Retail Group.\n- The headquarters of Meridian Bank is in Valencia.\n- The headquarters of Pinnacle Software is in Turku.\n- Dmitri is employed by Beacon Insurance.\n- Tobias reports directly to Priya.\n- Lucia is employed by Pinnacle Software.\n- Dmitri reports directly to Ravi.\n- Tobias is employed by Lattice Analytics.\n- Mei reports directly to Amara.\n- The headquarters of Lattice Analytics is in Austin.\n- Mei is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Valencia", "2": "Austin", "3": "Porto"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4765", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $800 for role intern, beginning 11 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nGoverning document STD-39 was issued Wednesday 19 April 2023. Covered classes are vendor / contractor / regional manager / team lead / intern / employee; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region coastal, from 17 October 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nHelios Logistics | decision file 33430 | service credit | consolidated rule pack\n\nCASE 33430: Leila Tan, role=team lead, region=east. Event date 16 June 2026; request received 01 July 2026; claimed amount $11,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4766", "family": "policy", "state": "Vantage Air | decision file 85689 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region west, from 18 June 2024 onward.\n\nGoverning document STD-24 was issued Wednesday 24 January 2024. Covered classes are field technician / vendor / intern / team lead; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role employee, beginning 22 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 85689: Felix Novak, role=contractor, region=north. Event date 29 August 2026; request received 09 September 2026; claimed amount $849. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4767", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $1,100 for region east, from 12 May 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role contractor, beginning 25 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 38726 | vendor onboarding | consolidated rule pack\n\nGoverning document PROC-51 was issued Monday 04 December 2023. Covered classes are regional manager / employee / field technician / contractor / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nCASE 38726: Felix Ames, role=team lead, region=west. Event date 16 July 2025; request received 29 October 2025; claimed amount $2,800. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4768", "family": "policy", "state": "Governing document POL-27 was issued Saturday 18 February 2023. Covered classes are contractor / vendor / field technician / team lead / employee; other roles are outside scope.\n\nLattice Analytics | decision file 77428 | equipment warranty | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role intern, beginning 30 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region south, from 08 November 2023 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 77428: Felix Okafor, role=contractor, region=east. Event date 20 October 2023; request received 17 February 2024; claimed amount $9,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4769", "family": "intent", "state": "New travel ticket, customer message:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "changes seat assignment", "2": "cancels a booking", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4770", "family": "intent", "state": "Incoming support request via email:\n\"Where is order 12156\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "reports an item arrived broken", "4": "wants a different size/color/variant", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4771", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $7,500 for region central, from 24 March 2024 onward.\n\nA2 changes the limit to $6,500 for role team lead, beginning 14 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document PROC-89 was issued Sunday 02 July 2023. Covered classes are field technician / contractor / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 19956 | relocation assistance | consolidated rule pack\n\nCASE 19956: Viktor Okafor, role=vendor, region=east. Event date 17 December 2025; request received 06 January 2026; claimed amount $7,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4772", "family": "intent", "state": "New support ticket, customer message:\n\"Want my money back for 17053\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "wants to cancel a placed order", "4": "asks where an existing order is", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4773", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $1,300 for role contractor, beginning 21 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-52 was issued Sunday 13 August 2023. Covered classes are team lead / regional manager / field technician; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 30914 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region north, from 08 March 2024 onward.\n\nCASE 30914: Pablo Novak, role=contractor, region=south. Event date 19 March 2025; request received 29 March 2025; claimed amount $11,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4774", "family": "policy", "state": "A2 changes the limit to $9,500 for role contractor, beginning 15 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region west, from 23 June 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document PROC-50 was issued Saturday 23 December 2023. Covered classes are intern / team lead / employee / field technician / regional manager; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 47051 | service credit | consolidated rule pack\n\nCASE 47051: Aisha Novak, role=team lead, region=south. Event date 22 September 2024; request received 23 September 2024; claimed amount $9,649. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4775", "family": "policy", "state": "Governing document STD-23 was issued Saturday 05 August 2023. Covered classes are team lead / regional manager / vendor / field technician / contractor; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nIronwood Manufacturing | decision file 26054 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region west, from 04 January 2024 onward.\n\nA2 changes the limit to $1,300 for role vendor, beginning 23 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 26054: Stefan Ames, role=contractor, region=east. Event date 14 September 2024; request received 04 October 2024; claimed amount $1,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4776", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $6,500 for role field technician, beginning 04 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-45 was issued Thursday 18 May 2023. Covered classes are employee / regional manager / intern / vendor / contractor; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region central, from 24 September 2023 onward.\n\nBeacon Insurance | decision file 82515 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 82515: Tobias Novak, role=team lead, region=south. Event date 16 February 2024; request received 23 March 2024; claimed amount $1,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4777", "family": "intent", "state": "Incoming support request via email:\n\"Cancel my order 56735, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "reports an item arrived broken", "4": "wants a different size/color/variant", "5": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-4778", "family": "policy", "state": "A2 changes the limit to $6,500 for role field technician, beginning 28 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-87 was issued Monday 18 September 2023. Covered classes are team lead / regional manager / field technician / intern; other roles are outside scope.\n\nCedar Retail Group | decision file 18913 | data export review | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region central, from 19 December 2023 onward.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 18913: Hana Berg, role=employee, region=south. Event date 30 November 2024; request received 15 March 2025; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4779", "family": "intent", "state": "A user sent this message to the support desk:\n\"Tracking for 79438 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "asks where an existing order is", "2": "asks for money back on a purchase", "3": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4780", "family": "policy", "state": "A2 changes the limit to $2,000 for role regional manager, beginning 23 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region central, from 25 February 2024 onward.\n\nMeridian Bank | decision file 88253 | relocation assistance | consolidated rule pack\n\nGoverning document POL-11 was issued Sunday 24 September 2023. Covered classes are employee / contractor / regional manager / team lead / vendor / field technician; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nCASE 88253: Hana Berg, role=regional manager, region=central. Event date 11 October 2024; request received 02 December 2024; claimed amount $2,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4781", "family": "multihop", "state": "Corporate registry excerpt:\n- Ravi is employed by Northwind Systems.\n- Priya reports directly to Jonas.\n- Amara is employed by Cedar Retail Group.\n- Aisha is employed by Northwind Systems.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Kenji reports directly to Lucia.\n- The headquarters of Northwind Systems is in Ghent.\n- The headquarters of Lattice Analytics is in Cork.\n- Jonas reports directly to Bruno.\n- The headquarters of Meridian Bank is in Porto.\n- Ravi reports directly to Priya.\n- Lucia reports directly to Amara.\n- Lucia is employed by Meridian Bank.\n- Mara reports directly to Aisha.\n- The headquarters of Atlas Freight is in Tallinn.\n- Aisha reports directly to Kenji.\n- Jonas is employed by Cedar Retail Group.\n- Kenji is employed by Northwind Systems.\n- Bruno is employed by Atlas Freight.\n- Mara is employed by Lattice Analytics.\n- Priya is employed by Lattice Analytics.\n- Bruno reports directly to Mara.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Cork", "2": "Valencia", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4782", "family": "policy", "state": "A2 changes the limit to $800 for role regional manager, beginning 16 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region central, from 12 November 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-21 was issued Saturday 25 November 2023. Covered classes are employee / contractor / field technician; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nNorthwind Systems | decision file 86575 | vendor onboarding | consolidated rule pack\n\nCASE 86575: Felix Berg, role=regional manager, region=coastal. Event date 09 September 2025; request received 09 December 2025; claimed amount $1,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4783", "family": "policy", "state": "Governing document MAN-71 was issued Saturday 25 February 2023. Covered classes are vendor / team lead / regional manager / contractor; other roles are outside scope.\n\nBeacon Insurance | decision file 82243 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region north, from 15 August 2023 onward.\n\nA2 changes the limit to $1,300 for role team lead, beginning 05 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 82243: Leila Ames, role=vendor, region=coastal. Event date 23 February 2026; request received 25 May 2026; claimed amount $2,649. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4784", "family": "policy", "state": "Atlas Freight | decision file 31359 | vendor onboarding | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region central, from 02 December 2024 onward.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nGoverning document MAN-89 was issued Sunday 26 November 2023. Covered classes are team lead / employee / contractor; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role intern, beginning 16 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 31359: Jonas Ames, role=intern, region=north. Event date 03 May 2025; request received 18 June 2025; claimed amount $5,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4785", "family": "policy", "state": "A manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role intern, beginning 30 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $5,000 for region central, from 21 October 2024 onward.\n\nGoverning document MAN-52 was issued Thursday 30 November 2023. Covered classes are field technician / contractor / intern / regional manager / vendor / employee; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nBeacon Insurance | decision file 16348 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 16348: Jonas Novak, role=team lead, region=north. Event date 05 January 2026; request received 15 January 2026; claimed amount $5,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4786", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role team lead, beginning 20 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-26 was issued Friday 16 February 2024. Covered classes are vendor / regional manager / employee / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,600 for region central, from 22 September 2024 onward.\n\nHelios Logistics | decision file 61538 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 61538: Amara Berg, role=intern, region=coastal. Event date 13 November 2024; request received 11 February 2025; claimed amount $1,601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4787", "family": "policy", "state": "The ordinary limit is $6,000. A1 changes the limit to $700 for region north, from 18 August 2024 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-46 was issued Friday 11 August 2023. Covered classes are regional manager / team lead / employee; other roles are outside scope.\n\nCedar Retail Group | decision file 92069 | travel reimbursement | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role team lead, beginning 11 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 92069: Mei Okafor, role=contractor, region=north. Event date 03 January 2025; request received 18 February 2025; claimed amount $701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4788", "family": "policy", "state": "A2 changes the limit to $6,500 for role team lead, beginning 14 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 80243 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document STD-92 was issued Wednesday 01 May 2024. Covered classes are field technician / intern / vendor; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $1,800. A1 changes the limit to $11,000 for region central, from 06 January 2025 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 80243: Zoya Tan, role=regional manager, region=north. Event date 10 February 2027; request received 12 March 2027; claimed amount $1,799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4789", "family": "intent", "state": "New support ticket, customer message:\n\"Swap order 19066 for a size large\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "asks where an existing order is", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4790", "family": "policy", "state": "Governing document PROC-25 was issued Tuesday 10 October 2023. Covered classes are employee / intern / vendor; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region central, from 01 September 2024 onward.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nMeridian Bank | decision file 70551 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $1,300 for role field technician, beginning 01 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 70551: Mara Silva, role=team lead, region=east. Event date 31 January 2025; request received 17 March 2025; claimed amount $700. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4791", "family": "policy", "state": "The ordinary limit is $1,200. A1 changes the limit to $5,000 for region coastal, from 20 September 2024 onward.\n\nGoverning document MAN-12 was issued Sunday 28 January 2024. Covered classes are vendor / team lead / employee / intern; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role intern, beginning 04 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 22439 | relocation assistance | consolidated rule pack\n\nCASE 22439: Mateo Okafor, role=regional manager, region=east. Event date 13 May 2026; request received 10 June 2026; claimed amount $1,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4792", "family": "policy", "state": "Governing document POL-12 was issued Tuesday 05 September 2023. Covered classes are intern / vendor / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region north, from 04 January 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 11 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nVantage Air | decision file 73039 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nCASE 73039: Tobias Berg, role=contractor, region=west. Event date 18 September 2025; request received 23 September 2025; claimed amount $10,251. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4793", "family": "policy", "state": "A2 changes the limit to $2,000 for role intern, beginning 22 December 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region south, from 15 October 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nMeridian Bank | decision file 98509 | data export review | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nGoverning document STD-81 was issued Wednesday 11 January 2023. Covered classes are intern / contractor / team lead / regional manager / field technician / employee; other roles are outside scope.\n\nCASE 98509: Jonas Okafor, role=contractor, region=north. Event date 22 September 2025; request received 22 October 2025; claimed amount $2,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4794", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "books airfare", "3": "reports lost baggage", "4": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4795", "family": "policy", "state": "Governing document PROC-41 was issued Friday 14 April 2023. Covered classes are employee / intern / team lead / vendor / contractor / field technician; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role employee, beginning 31 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nMeridian Bank | decision file 18870 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region coastal, from 30 January 2024 onward.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 18870: Felix Okafor, role=field technician, region=coastal. Event date 14 May 2024; request received 11 June 2024; claimed amount $9,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4796", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nBeacon Insurance | decision file 40370 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $800 for role vendor, beginning 21 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document POL-57 was issued Wednesday 19 April 2023. Covered classes are field technician / contractor / employee / regional manager; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region west, from 16 April 2024 onward.\n\nCASE 40370: Tobias Tan, role=field technician, region=north. Event date 27 November 2023; request received 28 December 2023; claimed amount $2,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4797", "family": "multihop", "state": "Corporate registry excerpt:\n- Aisha is employed by Pinnacle Software.\n- The headquarters of Meridian Bank is in Valencia.\n- The headquarters of Cobalt Health is in Valencia.\n- Felix is employed by Meridian Bank.\n- Lucia is employed by Meridian Bank.\n- The headquarters of Lattice Analytics is in Cork.\n- Nadia reports directly to Viktor.\n- Amara reports directly to Aisha.\n- Aisha reports directly to Ingrid.\n- Ingrid is employed by Pinnacle Software.\n- Ingrid reports directly to Felix.\n- The headquarters of Pinnacle Software is in Lyon.\n- Ravi reports directly to Tessa.\n- Viktor is employed by Meridian Bank.\n- Felix reports directly to Ravi.\n- Lucia reports directly to Amara.\n- The headquarters of Summit Energy is in Leeds.\n- Nadia is employed by Pinnacle Software.\n- Amara is employed by Meridian Bank.\n- Tessa is employed by Pinnacle Software.\n- Ravi is employed by Summit Energy.\n- Viktor reports directly to Lucia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Lyon", "2": "Oslo", "3": "Turku"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4798", "family": "intent", "state": "A user sent this message to the support desk:\n\"Please cancel order 16296 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "wants the delivery address updated", "4": "asks where an existing order is"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4799", "family": "policy", "state": "A manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document POL-16 was issued Tuesday 19 December 2023. Covered classes are regional manager / field technician / contractor / vendor / intern; other roles are outside scope.\n\nMeridian Bank | decision file 75598 | data export review | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region south, from 15 December 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role vendor, beginning 14 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 75598: Sofia Okafor, role=team lead, region=east. Event date 06 December 2025; request received 26 February 2026; claimed amount $6,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4800", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa is employed by Pinnacle Software.\n- Felix reports directly to Dmitri.\n- Hana is employed by Helios Logistics.\n- The headquarters of Beacon Insurance is in Valencia.\n- The headquarters of Cobalt Health is in Valencia.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Hana reports directly to Kenji.\n- Aisha is employed by Helios Logistics.\n- Felix is employed by Cedar Retail Group.\n- Aisha reports directly to Yuki.\n- Leila is employed by Cobalt Health.\n- Kenji is employed by Cedar Retail Group.\n- Dmitri reports directly to Tessa.\n- Yuki is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Lyon.\n- Tessa reports directly to Aisha.\n- Kenji reports directly to Mara.\n- The headquarters of Helios Logistics is in Nagoya.\n- Mara is employed by Beacon Insurance.\n- Leila reports directly to Felix.\n- Mara reports directly to Leila.\n- Dmitri is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Bergen", "2": "Porto", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4801", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 51903 | data export review | consolidated rule pack\n\nGoverning document STD-54 was issued Wednesday 13 December 2023. Covered classes are regional manager / contractor / intern / field technician; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region west, from 13 August 2024 onward.\n\nA2 changes the limit to $4,200 for role intern, beginning 03 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 51903: Omar Silva, role=vendor, region=north. Event date 05 August 2026; request received 19 September 2026; claimed amount $4,201. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4802", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $1,300 for role employee, beginning 19 April 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCobalt Health | decision file 50424 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-66 was issued Tuesday 01 August 2023. Covered classes are team lead / employee / intern / field technician / contractor; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region central, from 25 December 2023 onward.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCASE 50424: Jonas Tan, role=intern, region=central. Event date 31 December 2025; request received 22 January 2026; claimed amount $1,300. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4803", "family": "intent", "state": "A user sent this message to the support desk:\n\"Wrong address on order 23497, fix it\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "asks where an existing order is", "4": "wants to cancel a placed order", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4804", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region coastal, from 03 March 2025 onward.\n\nMeridian Bank | decision file 94372 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $2,000 for role team lead, beginning 10 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nGoverning document STD-62 was issued Friday 15 March 2024. Covered classes are field technician / contractor / intern / employee; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nCASE 94372: Viktor Silva, role=regional manager, region=central. Event date 10 February 2026; request received 12 April 2026; claimed amount $2,649. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4805", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Summit Energy is in Tallinn.\n- Tobias is employed by Atlas Freight.\n- Ingrid is employed by Pinnacle Software.\n- The headquarters of Beacon Insurance is in Porto.\n- Tobias reports directly to Callum.\n- Yuki is employed by Cobalt Health.\n- Nadia reports directly to Sofia.\n- Nadia is employed by Cobalt Health.\n- Callum reports directly to Ingrid.\n- Kenji is employed by Pinnacle Software.\n- Stefan is employed by Summit Energy.\n- Ingrid reports directly to Stefan.\n- Sofia reports directly to Tobias.\n- The headquarters of Atlas Freight is in Cork.\n- Amara is employed by Atlas Freight.\n- Stefan reports directly to Amara.\n- Yuki reports directly to Kenji.\n- Callum is employed by Atlas Freight.\n- Sofia is employed by Atlas Freight.\n- The headquarters of Pinnacle Software is in Turku.\n- The headquarters of Cobalt Health is in Oslo.\n- Kenji reports directly to Nadia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Nadia's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Ghent", "2": "Valencia", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4806", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "changes seat assignment", "3": "cancels a booking", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4807", "family": "policy", "state": "A2 changes the limit to $6,500 for role field technician, beginning 27 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,600 for region west, from 05 February 2024 onward.\n\nGoverning document POL-28 was issued Friday 05 May 2023. Covered classes are vendor / field technician / team lead; other roles are outside scope.\n\nMeridian Bank | decision file 51568 | relocation assistance | consolidated rule pack\n\nCASE 51568: Felix Tan, role=contractor, region=north. Event date 03 October 2025; request received 18 October 2025; claimed amount $1,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4808", "family": "policy", "state": "The ordinary limit is $2,500. A1 changes the limit to $2,200 for region coastal, from 02 June 2024 onward.\n\nA2 changes the limit to $9,500 for role contractor, beginning 18 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document MAN-55 was issued Monday 15 January 2024. Covered classes are employee / team lead / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 54815 | equipment warranty | consolidated rule pack\n\nCASE 54815: Nadia Silva, role=team lead, region=north. Event date 23 March 2026; request received 05 April 2026; claimed amount $9,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4809", "family": "policy", "state": "A manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $4,200 for role employee, beginning 18 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $11,000 for region north, from 16 October 2024 onward.\n\nGoverning document STD-51 was issued Monday 11 March 2024. Covered classes are contractor / employee / team lead / field technician; other roles are outside scope.\n\nBeacon Insurance | decision file 68280 | data export review | consolidated rule pack\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 68280: Viktor Ames, role=contractor, region=west. Event date 05 December 2024; request received 05 January 2025; claimed amount $601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4810", "family": "policy", "state": "Governing document PROC-14 was issued Sunday 12 May 2024. Covered classes are vendor / employee / regional manager / intern / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nSummit Energy | decision file 93510 | vendor onboarding | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role field technician, beginning 17 January 2026; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $11,000 for region coastal, from 07 May 2025 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 93510: Mei Silva, role=team lead, region=south. Event date 21 November 2025; request received 05 December 2025; claimed amount $11,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4811", "family": "policy", "state": "Helios Logistics | decision file 98669 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $11,000 for region west, from 09 November 2024 onward.\n\nGoverning document MAN-15 was issued Friday 02 February 2024. Covered classes are contractor / employee / team lead / field technician; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role field technician, beginning 23 August 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 98669: Viktor Okafor, role=vendor, region=south. Event date 09 January 2026; request received 23 January 2026; claimed amount $11,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4812", "family": "multihop", "state": "Corporate registry excerpt:\n- Ingrid is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Nagoya.\n- Elena is employed by Summit Energy.\n- Hana reports directly to Mara.\n- Amara reports directly to Elena.\n- Ingrid reports directly to Hana.\n- The headquarters of Summit Energy is in Bergen.\n- Pablo reports directly to Callum.\n- The headquarters of Meridian Bank is in Austin.\n- Pablo is employed by Summit Energy.\n- Elena reports directly to Pablo.\n- Callum is employed by Summit Energy.\n- Kenji is employed by Atlas Freight.\n- Jonas reports directly to Amara.\n- The headquarters of Helios Logistics is in Bergen.\n- Mara is employed by Helios Logistics.\n- Kenji reports directly to Jonas.\n- Jonas is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Leeds.\n- Amara is employed by Helios Logistics.\n- Hana is employed by Atlas Freight.\n- Mara reports directly to Kenji.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Austin", "2": "Oslo", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4813", "family": "intent", "state": "Incoming support request via email:\n\"Order 53118 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "asks for money back on a purchase", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-4814", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar is employed by Helios Logistics.\n- Priya reports directly to Jonas.\n- Elena is employed by Helios Logistics.\n- Sofia reports directly to Hana.\n- Hana reports directly to Dmitri.\n- Jonas is employed by Helios Logistics.\n- Dmitri is employed by Pinnacle Software.\n- The headquarters of Helios Logistics is in Turku.\n- Aisha reports directly to Ingrid.\n- The headquarters of Meridian Bank is in Austin.\n- Jonas reports directly to Elena.\n- Hana is employed by Lattice Analytics.\n- Priya is employed by Meridian Bank.\n- Sofia is employed by Helios Logistics.\n- Aisha is employed by Lattice Analytics.\n- Elena reports directly to Omar.\n- Omar reports directly to Sofia.\n- The headquarters of Pinnacle Software is in Oslo.\n- Ingrid is employed by Pinnacle Software.\n- The headquarters of Vantage Air is in Cork.\n- Dmitri reports directly to Aisha.\n- The headquarters of Lattice Analytics is in Tallinn.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Cork", "2": "Valencia", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4815", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 52 days, but never raises the monetary limit.\n\nGoverning document MAN-48 was issued Monday 13 November 2023. Covered classes are regional manager / field technician / contractor; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $7,500 for region south, from 19 July 2024 onward.\n\nA2 changes the limit to $1,300 for role team lead, beginning 09 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nMeridian Bank | decision file 12980 | travel reimbursement | consolidated rule pack\n\nCASE 12980: Jonas Okafor, role=vendor, region=east. Event date 22 December 2026; request received 05 February 2027; claimed amount $7,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4816", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "reports lost baggage", "2": "changes seat assignment", "3": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4817", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nBeacon Insurance | decision file 42361 | travel reimbursement | consolidated rule pack\n\nGoverning document POL-47 was issued Friday 11 August 2023. Covered classes are field technician / regional manager / employee / team lead / intern / vendor; other roles are outside scope.\n\nThe ordinary limit is $9,000. A1 changes the limit to $7,500 for region north, from 06 September 2024 onward.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role field technician, beginning 08 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 42361: Bruno Berg, role=vendor, region=east. Event date 21 January 2026; request received 10 February 2026; claimed amount $9,751. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4818", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nAtlas Freight | decision file 33355 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $4,200 for role employee, beginning 25 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region east, from 01 March 2024 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document POL-68 was issued Sunday 16 April 2023. Covered classes are team lead / regional manager / employee / vendor / field technician; other roles are outside scope.\n\nCASE 33355: Mara Novak, role=intern, region=north. Event date 22 August 2024; request received 11 September 2024; claimed amount $9,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4819", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara reports directly to Omar.\n- The headquarters of Cedar Retail Group is in Leeds.\n- The headquarters of Summit Energy is in Lyon.\n- Pablo reports directly to Bruno.\n- Ingrid reports directly to Aisha.\n- Bruno is employed by Helios Logistics.\n- Omar is employed by Northwind Systems.\n- Stefan is employed by Summit Energy.\n- Amara is employed by Beacon Insurance.\n- Ingrid is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Valencia.\n- Ravi reports directly to Pablo.\n- The headquarters of Beacon Insurance is in Porto.\n- The headquarters of Northwind Systems is in Oslo.\n- Pablo is employed by Summit Energy.\n- Ravi is employed by Cedar Retail Group.\n- Aisha reports directly to Mei.\n- Mei is employed by Summit Energy.\n- Mei reports directly to Amara.\n- Aisha is employed by Helios Logistics.\n- Stefan reports directly to Ingrid.\n- Bruno reports directly to Stefan.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Pablo's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Nagoya", "2": "Porto", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4820", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $800 for role regional manager, beginning 07 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-42 was issued Sunday 18 February 2024. Covered classes are intern / vendor / employee / field technician; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $1,200. A1 changes the limit to $2,200 for region south, from 26 July 2024 onward.\n\nAtlas Freight | decision file 72769 | vendor onboarding | consolidated rule pack\n\nCASE 72769: Nadia Berg, role=field technician, region=central. Event date 16 January 2025; request received 08 March 2025; claimed amount $1,551. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4821", "family": "policy", "state": "Beacon Insurance | decision file 49005 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $14,000 for role vendor, beginning 25 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-57 was issued Saturday 06 April 2024. Covered classes are vendor / contractor / regional manager; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region north, from 18 August 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nCASE 49005: Priya Tan, role=regional manager, region=east. Event date 27 May 2026; request received 29 May 2026; claimed amount $5,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4822", "family": "policy", "state": "Vantage Air | decision file 48224 | equipment warranty | consolidated rule pack\n\nGoverning document PROC-85 was issued Thursday 05 January 2023. Covered classes are vendor / regional manager / team lead / employee / intern; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 18 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region east, from 22 November 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nCASE 48224: Mara Okafor, role=employee, region=north. Event date 05 December 2023; request received 25 January 2024; claimed amount $8,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4823", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document POL-22 was issued Sunday 08 October 2023. Covered classes are contractor / intern / vendor / regional manager / employee; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 13 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $7,500 for region south, from 31 August 2024 onward.\n\nMeridian Bank | decision file 41133 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 41133: Zoya Berg, role=field technician, region=east. Event date 17 April 2025; request received 24 July 2025; claimed amount $2,401. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4824", "family": "policy", "state": "A2 changes the limit to $2,000 for role intern, beginning 03 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region east, from 25 November 2023 onward.\n\nGoverning document STD-59 was issued Wednesday 17 May 2023. Covered classes are intern / employee / field technician / team lead; other roles are outside scope.\n\nSummit Energy | decision file 10981 | data export review | consolidated rule pack\n\nCASE 10981: Yuki Tan, role=intern, region=central. Event date 28 September 2024; request received 10 October 2024; claimed amount $2,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4825", "family": "intent", "state": "New support ticket, customer message:\n\"Wrong color sent on 9661 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4826", "family": "policy", "state": "A manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role intern, beginning 07 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $1,600 for region east, from 02 May 2024 onward.\n\nVantage Air | decision file 14016 | equipment warranty | consolidated rule pack\n\nGoverning document MAN-30 was issued Friday 01 December 2023. Covered classes are team lead / field technician / contractor / intern / employee / vendor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nCASE 14016: Mateo Silva, role=employee, region=central. Event date 03 April 2025; request received 09 June 2025; claimed amount $14,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4827", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-93 was issued Thursday 18 May 2023. Covered classes are team lead / field technician / regional manager / vendor / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role intern, beginning 04 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region coastal, from 01 September 2023 onward.\n\nMeridian Bank | decision file 64885 | vendor onboarding | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 64885: Priya Okafor, role=regional manager, region=north. Event date 24 March 2026; request received 30 May 2026; claimed amount $1,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4828", "family": "intent", "state": "Incoming travel request via email:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "reports lost baggage", "3": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4829", "family": "intent", "state": "Incoming support request via email:\n\"Cancel my order 87238, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "wants the delivery address updated", "2": "asks for money back on a purchase", "3": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4830", "family": "multihop", "state": "Corporate registry excerpt:\n- Jonas reports directly to Aisha.\n- The headquarters of Pinnacle Software is in Cork.\n- Viktor reports directly to Mateo.\n- The headquarters of Beacon Insurance is in Oslo.\n- Mateo is employed by Pinnacle Software.\n- Amara reports directly to Omar.\n- The headquarters of Meridian Bank is in Lyon.\n- Mateo reports directly to Amara.\n- Omar is employed by Helios Logistics.\n- Amara is employed by Ironwood Manufacturing.\n- Priya reports directly to Viktor.\n- Jonas is employed by Ironwood Manufacturing.\n- Kenji reports directly to Jonas.\n- Nadia reports directly to Priya.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- The headquarters of Helios Logistics is in Nagoya.\n- Priya is employed by Beacon Insurance.\n- Aisha reports directly to Nadia.\n- Viktor is employed by Ironwood Manufacturing.\n- Nadia is employed by Pinnacle Software.\n- Kenji is employed by Pinnacle Software.\n- Aisha is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Leeds", "2": "Cork", "3": "Bergen"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4831", "family": "multihop", "state": "Corporate registry excerpt:\n- Lucia reports directly to Jonas.\n- Felix reports directly to Callum.\n- Mateo is employed by Vantage Air.\n- The headquarters of Helios Logistics is in Tallinn.\n- Nadia reports directly to Dmitri.\n- Jonas is employed by Vantage Air.\n- The headquarters of Northwind Systems is in Lyon.\n- Dmitri reports directly to Lucia.\n- The headquarters of Vantage Air is in Tallinn.\n- Mateo reports directly to Viktor.\n- Dmitri is employed by Northwind Systems.\n- Nadia is employed by Helios Logistics.\n- Jonas reports directly to Felix.\n- Bruno is employed by Cedar Retail Group.\n- Felix is employed by Cedar Retail Group.\n- Lucia is employed by Northwind Systems.\n- The headquarters of Cobalt Health is in Valencia.\n- Callum reports directly to Mateo.\n- Callum is employed by Cobalt Health.\n- Viktor is employed by Cedar Retail Group.\n- Viktor reports directly to Bruno.\n- The headquarters of Cedar Retail Group is in Tallinn.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Ghent", "2": "Valencia", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4832", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 20781 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4833", "family": "policy", "state": "Governing document STD-23 was issued Wednesday 06 December 2023. Covered classes are team lead / employee / regional manager / intern; other roles are outside scope.\n\nA2 changes the limit to $800 for role intern, beginning 07 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 99014 | data export review | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region south, from 07 May 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCASE 99014: Priya Ames, role=team lead, region=central. Event date 24 September 2025; request received 30 December 2025; claimed amount $4,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4834", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $1,100 for region coastal, from 27 March 2024 onward.\n\nGoverning document STD-65 was issued Monday 17 April 2023. Covered classes are vendor / regional manager / contractor / employee / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 07 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 52709 | service credit | consolidated rule pack\n\nCASE 52709: Felix Silva, role=vendor, region=central. Event date 25 December 2025; request received 23 February 2026; claimed amount $1,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4835", "family": "intent", "state": "Incoming travel request via email:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "asks flight status", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4836", "family": "intent", "state": "Incoming travel request via email:\n\"My bag never came off the carousel\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "reports lost baggage", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4837", "family": "policy", "state": "A2 changes the limit to $2,800 for role regional manager, beginning 12 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nIronwood Manufacturing | decision file 69370 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nGoverning document PROC-96 was issued Sunday 25 February 2024. Covered classes are regional manager / field technician / team lead / vendor; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region central, from 17 July 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 69370: Felix Silva, role=vendor, region=coastal. Event date 27 April 2026; request received 26 July 2026; claimed amount $3,551. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4838", "family": "policy", "state": "Beacon Insurance | decision file 31321 | data export review | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-21 was issued Tuesday 24 October 2023. Covered classes are employee / regional manager / vendor / contractor / field technician / intern; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region central, from 29 October 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role vendor, beginning 22 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 31321: Zoya Berg, role=team lead, region=north. Event date 02 January 2027; request received 01 February 2027; claimed amount $1,851. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4839", "family": "intent", "state": "A user sent this message to the support desk:\n\"Order 40573 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "asks for money back on a purchase", "4": "wants the delivery address updated", "5": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4840", "family": "intent", "state": "A user sent this message to the support desk:\n\"Order 41522 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants to cancel a placed order", "3": "asks where an existing order is"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4841", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila reports directly to Pablo.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- The headquarters of Atlas Freight is in Porto.\n- Tobias is employed by Helios Logistics.\n- Kenji reports directly to Viktor.\n- Pablo is employed by Pinnacle Software.\n- Kenji is employed by Atlas Freight.\n- Leila is employed by Atlas Freight.\n- The headquarters of Helios Logistics is in Oslo.\n- Priya reports directly to Hana.\n- Hana is employed by Pinnacle Software.\n- Aisha is employed by Pinnacle Software.\n- Priya is employed by Helios Logistics.\n- Bruno reports directly to Kenji.\n- Pablo reports directly to Tobias.\n- Hana reports directly to Bruno.\n- Viktor is employed by Helios Logistics.\n- Bruno is employed by Atlas Freight.\n- The headquarters of Northwind Systems is in Cork.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Tobias reports directly to Priya.\n- Aisha reports directly to Leila.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Oslo", "2": "Porto", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4842", "family": "intent", "state": "Incoming travel request via email:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "changes seat assignment", "1": "reports lost baggage", "2": "books airfare", "3": "cancels a booking", "4": "asks flight status"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-4843", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region south, from 25 September 2024 onward.\n\nGoverning document STD-43 was issued Wednesday 30 August 2023. Covered classes are contractor / employee / intern / team lead; other roles are outside scope.\n\nSummit Energy | decision file 82949 | data export review | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role intern, beginning 08 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 82949: Sofia Berg, role=employee, region=east. Event date 06 April 2026; request received 06 May 2026; claimed amount $6,499. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4844", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Lattice Analytics is in Bergen.\n- Bruno is employed by Lattice Analytics.\n- Mara is employed by Lattice Analytics.\n- The headquarters of Cobalt Health is in Leeds.\n- Viktor is employed by Helios Logistics.\n- Ingrid is employed by Northwind Systems.\n- The headquarters of Northwind Systems is in Nagoya.\n- The headquarters of Summit Energy is in Cork.\n- Tessa reports directly to Bruno.\n- Tessa is employed by Helios Logistics.\n- Mara reports directly to Viktor.\n- Ravi is employed by Cobalt Health.\n- Amara reports directly to Ingrid.\n- Priya reports directly to Ravi.\n- Pablo is employed by Northwind Systems.\n- Viktor reports directly to Tessa.\n- Pablo reports directly to Amara.\n- Amara is employed by Summit Energy.\n- Bruno reports directly to Priya.\n- The headquarters of Helios Logistics is in Valencia.\n- Ravi reports directly to Pablo.\n- Priya is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Bruno's manager's manager headquartered?", "criteria": {"0": "Leeds", "1": "Bergen", "2": "Lyon", "3": "Porto"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4845", "family": "policy", "state": "Cedar Retail Group | decision file 10221 | relocation assistance | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document POL-26 was issued Monday 18 September 2023. Covered classes are intern / vendor / employee; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region west, from 18 July 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role employee, beginning 03 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 10221: Lucia Tan, role=vendor, region=coastal. Event date 04 December 2025; request received 16 December 2025; claimed amount $1,351. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4846", "family": "policy", "state": "Northwind Systems | decision file 90135 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $1,100 for region coastal, from 19 June 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role vendor, beginning 13 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document POL-34 was issued Wednesday 07 February 2024. Covered classes are intern / field technician / team lead / vendor / employee; other roles are outside scope.\n\nCASE 90135: Priya Tan, role=team lead, region=south. Event date 29 April 2026; request received 28 July 2026; claimed amount $14,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4847", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document PROC-95 was issued Wednesday 21 February 2024. Covered classes are team lead / contractor / vendor / intern; other roles are outside scope.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role employee, beginning 18 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nPinnacle Software | decision file 96246 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $1,600 for region west, from 07 August 2024 onward.\n\nCASE 96246: Stefan Silva, role=intern, region=central. Event date 24 February 2025; request received 10 March 2025; claimed amount $1,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4848", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $700 for region central, from 03 July 2024 onward.\n\nA2 changes the limit to $9,500 for role vendor, beginning 16 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document POL-92 was issued Tuesday 07 November 2023. Covered classes are regional manager / team lead / vendor / intern / employee; other roles are outside scope.\n\nCobalt Health | decision file 64179 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nCASE 64179: Mara Novak, role=field technician, region=north. Event date 09 October 2024; request received 07 December 2024; claimed amount $1,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4849", "family": "policy", "state": "A2 changes the limit to $4,200 for role employee, beginning 27 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nPinnacle Software | decision file 54450 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $600. A1 changes the limit to $1,100 for region east, from 25 May 2024 onward.\n\nGoverning document MAN-98 was issued Friday 28 July 2023. Covered classes are regional manager / employee / team lead / contractor; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 54450: Mara Tan, role=contractor, region=central. Event date 02 June 2025; request received 31 August 2025; claimed amount $1,599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4850", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila is employed by Atlas Freight.\n- Mara is employed by Vantage Air.\n- Viktor is employed by Beacon Insurance.\n- The headquarters of Vantage Air is in Austin.\n- Jonas is employed by Vantage Air.\n- Jonas reports directly to Amara.\n- Mara reports directly to Leila.\n- Amara is employed by Atlas Freight.\n- The headquarters of Beacon Insurance is in Porto.\n- Ingrid is employed by Beacon Insurance.\n- Pablo reports directly to Priya.\n- Sofia is employed by Atlas Freight.\n- Priya is employed by Meridian Bank.\n- Priya reports directly to Viktor.\n- The headquarters of Meridian Bank is in Valencia.\n- The headquarters of Cobalt Health is in Nagoya.\n- Pablo is employed by Vantage Air.\n- Leila reports directly to Jonas.\n- Sofia reports directly to Pablo.\n- The headquarters of Atlas Freight is in Cork.\n- Amara reports directly to Sofia.\n- Ingrid reports directly to Mara.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Oslo", "2": "Austin", "3": "Cork"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-4851", "family": "multihop", "state": "Corporate registry excerpt:\n- Aisha reports directly to Omar.\n- Ravi is employed by Pinnacle Software.\n- The headquarters of Helios Logistics is in Cork.\n- Mei is employed by Pinnacle Software.\n- Lucia reports directly to Priya.\n- Lucia is employed by Vantage Air.\n- Priya reports directly to Ravi.\n- The headquarters of Summit Energy is in Turku.\n- Mei reports directly to Aisha.\n- Omar is employed by Helios Logistics.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- The headquarters of Pinnacle Software is in Tallinn.\n- The headquarters of Vantage Air is in Lyon.\n- Elena reports directly to Mei.\n- Ravi reports directly to Leila.\n- Aisha is employed by Helios Logistics.\n- Priya is employed by Pinnacle Software.\n- Elena is employed by Ironwood Manufacturing.\n- Mateo is employed by Ironwood Manufacturing.\n- Mateo reports directly to Lucia.\n- Omar reports directly to Mateo.\n- Leila is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Omar's manager's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Austin", "2": "Bergen", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4852", "family": "policy", "state": "Beacon Insurance | decision file 77117 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role contractor, beginning 31 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region north, from 13 July 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document STD-76 was issued Tuesday 13 June 2023. Covered classes are regional manager / contractor / intern / employee / field technician; other roles are outside scope.\n\nCASE 77117: Omar Novak, role=field technician, region=north. Event date 04 May 2026; request received 25 May 2026; claimed amount $1,349. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4853", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "asks flight status", "3": "books airfare", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4854", "family": "intent", "state": "Incoming travel request via email:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "cancels a booking", "1": "books airfare", "2": "reports lost baggage", "3": "asks flight status"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4855", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nGoverning document MAN-89 was issued Tuesday 12 March 2024. Covered classes are intern / field technician / employee / regional manager; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCobalt Health | decision file 43497 | data export review | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region east, from 02 July 2024 onward.\n\nA2 changes the limit to $1,300 for role contractor, beginning 14 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 43497: Tobias Berg, role=regional manager, region=south. Event date 25 October 2024; request received 14 February 2025; claimed amount $2,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4856", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $7,500 for region coastal, from 01 October 2024 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 25 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document PROC-92 was issued Thursday 21 March 2024. Covered classes are team lead / regional manager / employee; other roles are outside scope.\n\nBeacon Insurance | decision file 26639 | relocation assistance | consolidated rule pack\n\nCASE 26639: Ravi Berg, role=intern, region=north. Event date 05 March 2026; request received 21 March 2026; claimed amount $6,499. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4857", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-78 was issued Saturday 27 January 2024. Covered classes are team lead / field technician / employee; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region central, from 25 December 2024 onward.\n\nAtlas Freight | decision file 60008 | relocation assistance | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $1,300 for role team lead, beginning 04 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 60008: Nadia Tan, role=regional manager, region=west. Event date 24 October 2026; request received 30 October 2026; claimed amount $4,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4858", "family": "policy", "state": "A manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nGoverning document STD-93 was issued Monday 18 September 2023. Covered classes are team lead / field technician / vendor / intern; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region west, from 18 May 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role regional manager, beginning 03 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nAtlas Freight | decision file 73574 | vendor onboarding | consolidated rule pack\n\nCASE 73574: Lucia Okafor, role=field technician, region=east. Event date 22 June 2026; request received 20 August 2026; claimed amount $601. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4859", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 54474 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "wants the delivery address updated", "3": "reports an item arrived broken", "4": "asks where an existing order is", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4860", "family": "policy", "state": "A2 changes the limit to $800 for role field technician, beginning 14 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document MAN-81 was issued Wednesday 15 May 2024. Covered classes are team lead / regional manager / vendor / field technician; other roles are outside scope.\n\nVantage Air | decision file 76706 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region west, from 09 January 2025 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 76706: Nadia Novak, role=intern, region=central. Event date 03 October 2026; request received 09 November 2026; claimed amount $701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4861", "family": "policy", "state": "A2 changes the limit to $14,000 for role team lead, beginning 09 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-71 was issued Friday 18 August 2023. Covered classes are field technician / contractor / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nLattice Analytics | decision file 88758 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region west, from 10 December 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 88758: Bruno Tan, role=regional manager, region=east. Event date 03 July 2026; request received 08 September 2026; claimed amount $13,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4862", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya reports directly to Callum.\n- Omar reports directly to Tobias.\n- Aisha is employed by Beacon Insurance.\n- Kenji reports directly to Viktor.\n- Callum is employed by Summit Energy.\n- Kenji is employed by Summit Energy.\n- The headquarters of Helios Logistics is in Leeds.\n- Omar is employed by Beacon Insurance.\n- Bruno reports directly to Kenji.\n- Tobias reports directly to Zoya.\n- Bruno is employed by Beacon Insurance.\n- Aisha reports directly to Bruno.\n- The headquarters of Vantage Air is in Valencia.\n- Callum reports directly to Ravi.\n- Zoya is employed by Atlas Freight.\n- Ravi is employed by Vantage Air.\n- The headquarters of Beacon Insurance is in Ghent.\n- The headquarters of Summit Energy is in Porto.\n- Viktor is employed by Vantage Air.\n- Viktor reports directly to Omar.\n- Tobias is employed by Beacon Insurance.\n- The headquarters of Atlas Freight is in Turku.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Kenji's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Austin", "2": "Porto", "3": "Lyon"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4863", "family": "policy", "state": "A2 changes the limit to $6,500 for role field technician, beginning 12 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region central, from 16 June 2024 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nHelios Logistics | decision file 70895 | data export review | consolidated rule pack\n\nGoverning document PROC-56 was issued Wednesday 05 July 2023. Covered classes are field technician / vendor / team lead; other roles are outside scope.\n\nCASE 70895: Mara Silva, role=team lead, region=north. Event date 29 March 2024; request received 28 May 2024; claimed amount $1,099. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4864", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document MAN-61 was issued Thursday 26 January 2023. Covered classes are regional manager / vendor / team lead / field technician / contractor / intern; other roles are outside scope.\n\nAtlas Freight | decision file 26020 | data export review | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $3,200 for region coastal, from 01 January 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $9,500 for role intern, beginning 17 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 26020: Mei Ames, role=field technician, region=east. Event date 19 June 2024; request received 17 September 2024; claimed amount $9,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4865", "family": "multihop", "state": "Corporate registry excerpt:\n- Dmitri reports directly to Hana.\n- The headquarters of Pinnacle Software is in Oslo.\n- Elena is employed by Cobalt Health.\n- Elena reports directly to Tessa.\n- Zoya is employed by Pinnacle Software.\n- Amara is employed by Atlas Freight.\n- Bruno reports directly to Amara.\n- The headquarters of Vantage Air is in Lyon.\n- Hana is employed by Atlas Freight.\n- Tessa is employed by Cobalt Health.\n- Tessa reports directly to Bruno.\n- Bruno is employed by Vantage Air.\n- Amara reports directly to Zoya.\n- Hana reports directly to Mei.\n- The headquarters of Summit Energy is in Tallinn.\n- The headquarters of Atlas Freight is in Leeds.\n- Dmitri is employed by Cobalt Health.\n- Zoya reports directly to Mara.\n- Mara is employed by Summit Energy.\n- The headquarters of Cobalt Health is in Cork.\n- Mei is employed by Summit Energy.\n- Mei reports directly to Elena.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Bergen", "2": "Leeds", "3": "Austin"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-4866", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya is employed by Ironwood Manufacturing.\n- Hana is employed by Cedar Retail Group.\n- Kenji reports directly to Elena.\n- The headquarters of Lattice Analytics is in Turku.\n- Viktor reports directly to Hana.\n- Yuki reports directly to Felix.\n- The headquarters of Atlas Freight is in Nagoya.\n- Nadia is employed by Lattice Analytics.\n- The headquarters of Cedar Retail Group is in Austin.\n- Zoya reports directly to Yuki.\n- Felix reports directly to Viktor.\n- Elena reports directly to Nadia.\n- The headquarters of Helios Logistics is in Leeds.\n- Nadia reports directly to Aisha.\n- Kenji is employed by Lattice Analytics.\n- Aisha reports directly to Zoya.\n- The headquarters of Ironwood Manufacturing is in Ghent.\n- Felix is employed by Atlas Freight.\n- Elena is employed by Ironwood Manufacturing.\n- Viktor is employed by Cedar Retail Group.\n- Yuki is employed by Atlas Freight.\n- Aisha is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Elena's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Ghent", "2": "Cork", "3": "Leeds"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4867", "family": "multihop", "state": "Corporate registry excerpt:\n- Omar reports directly to Leila.\n- Aisha reports directly to Tessa.\n- Mara reports directly to Yuki.\n- The headquarters of Vantage Air is in Nagoya.\n- Bruno is employed by Ironwood Manufacturing.\n- Mei is employed by Summit Energy.\n- Leila reports directly to Ravi.\n- Yuki is employed by Helios Logistics.\n- Omar is employed by Vantage Air.\n- The headquarters of Lattice Analytics is in Bergen.\n- Tessa is employed by Vantage Air.\n- Ravi is employed by Lattice Analytics.\n- Leila is employed by Vantage Air.\n- Bruno reports directly to Mei.\n- The headquarters of Helios Logistics is in Oslo.\n- Mei reports directly to Aisha.\n- Aisha is employed by Ironwood Manufacturing.\n- Tessa reports directly to Mara.\n- Mara is employed by Lattice Analytics.\n- Yuki reports directly to Omar.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- The headquarters of Summit Energy is in Oslo.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Lyon", "2": "Leeds", "3": "Turku"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4868", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nPinnacle Software | decision file 34529 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region north, from 31 October 2024 onward.\n\nA2 changes the limit to $2,800 for role contractor, beginning 27 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-84 was issued Thursday 21 March 2024. Covered classes are vendor / team lead / regional manager / employee; other roles are outside scope.\n\nCASE 34529: Bruno Berg, role=regional manager, region=east. Event date 27 August 2026; request received 09 September 2026; claimed amount $3,099. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4869", "family": "multihop", "state": "Corporate registry excerpt:\n- Kenji reports directly to Yuki.\n- The headquarters of Vantage Air is in Turku.\n- Ingrid reports directly to Elena.\n- Lucia is employed by Vantage Air.\n- Amara is employed by Summit Energy.\n- Leila is employed by Vantage Air.\n- Elena reports directly to Leila.\n- Leila reports directly to Sofia.\n- Elena is employed by Ironwood Manufacturing.\n- Yuki reports directly to Ingrid.\n- The headquarters of Cedar Retail Group is in Ghent.\n- Mei is employed by Summit Energy.\n- The headquarters of Meridian Bank is in Bergen.\n- Kenji is employed by Summit Energy.\n- Lucia reports directly to Mei.\n- The headquarters of Summit Energy is in Turku.\n- Sofia reports directly to Lucia.\n- Ingrid is employed by Vantage Air.\n- Sofia is employed by Vantage Air.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Yuki is employed by Cedar Retail Group.\n- Mei reports directly to Amara.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Leeds", "2": "Turku", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4870", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document POL-92 was issued Saturday 23 March 2024. Covered classes are intern / field technician / contractor / team lead / employee; other roles are outside scope.\n\nA2 changes the limit to $4,200 for role vendor, beginning 07 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCedar Retail Group | decision file 94264 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $2,200 for region south, from 13 November 2024 onward.\n\nCASE 94264: Mara Silva, role=regional manager, region=east. Event date 04 March 2026; request received 23 June 2026; claimed amount $4,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4871", "family": "intent", "state": "Incoming travel request via email:\n\"Is my flight on time\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "reports lost baggage", "2": "cancels a booking", "3": "books airfare", "4": "changes seat assignment"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-4872", "family": "policy", "state": "Governing document POL-99 was issued Sunday 08 January 2023. Covered classes are field technician / team lead / regional manager / vendor; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role vendor, beginning 17 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nIronwood Manufacturing | decision file 82881 | service credit | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region east, from 14 December 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 82881: Bruno Novak, role=vendor, region=east. Event date 04 August 2025; request received 15 September 2025; claimed amount $3,249. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4873", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document PROC-75 was issued Wednesday 16 August 2023. Covered classes are field technician / intern / contractor / vendor; other roles are outside scope.\n\nA2 changes the limit to $800 for role contractor, beginning 27 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region east, from 15 March 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nPinnacle Software | decision file 80688 | data export review | consolidated rule pack\n\nCASE 80688: Ingrid Tan, role=team lead, region=coastal. Event date 26 July 2025; request received 21 August 2025; claimed amount $1,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4874", "family": "multihop", "state": "Corporate registry excerpt:\n- Yuki is employed by Northwind Systems.\n- The headquarters of Beacon Insurance is in Nagoya.\n- Dmitri is employed by Beacon Insurance.\n- The headquarters of Vantage Air is in Cork.\n- Felix is employed by Ironwood Manufacturing.\n- Felix reports directly to Elena.\n- Kenji is employed by Vantage Air.\n- Elena reports directly to Yuki.\n- Yuki reports directly to Leila.\n- Hana is employed by Ironwood Manufacturing.\n- The headquarters of Summit Energy is in Cork.\n- Kenji reports directly to Hana.\n- Hana reports directly to Mei.\n- Omar reports directly to Dmitri.\n- Mei is employed by Beacon Insurance.\n- Elena is employed by Beacon Insurance.\n- Leila reports directly to Omar.\n- Dmitri reports directly to Kenji.\n- Leila is employed by Northwind Systems.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- Omar is employed by Northwind Systems.\n- The headquarters of Northwind Systems is in Cork.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Yuki's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Cork", "2": "Oslo", "3": "Nagoya"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4875", "family": "policy", "state": "The ordinary limit is $9,000. A1 changes the limit to $11,000 for region coastal, from 13 September 2023 onward.\n\nLattice Analytics | decision file 90114 | service credit | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $2,000 for role regional manager, beginning 14 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-66 was issued Wednesday 03 May 2023. Covered classes are field technician / team lead / regional manager / vendor / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nCASE 90114: Callum Novak, role=regional manager, region=east. Event date 26 September 2024; request received 26 November 2024; claimed amount $1,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4876", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nVantage Air | decision file 91741 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,600 for region north, from 11 October 2023 onward.\n\nGoverning document POL-96 was issued Monday 17 April 2023. Covered classes are vendor / contractor / team lead / field technician / regional manager / employee; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role field technician, beginning 28 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 91741: Mei Ames, role=intern, region=east. Event date 29 April 2026; request received 14 May 2026; claimed amount $8,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4877", "family": "intent", "state": "A user sent this message to the support desk:\n\"Status on my shipment 72806 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "wants the delivery address updated", "3": "wants a different size/color/variant", "4": "reports an item arrived broken"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4878", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Atlas Freight is in Porto.\n- Nadia is employed by Cedar Retail Group.\n- Stefan is employed by Cedar Retail Group.\n- Ingrid reports directly to Dmitri.\n- Felix reports directly to Amara.\n- Lucia is employed by Pinnacle Software.\n- The headquarters of Ironwood Manufacturing is in Oslo.\n- Mateo is employed by Ironwood Manufacturing.\n- Amara is employed by Vantage Air.\n- The headquarters of Pinnacle Software is in Bergen.\n- Aisha is employed by Atlas Freight.\n- Nadia reports directly to Lucia.\n- Aisha reports directly to Mateo.\n- The headquarters of Cedar Retail Group is in Tallinn.\n- The headquarters of Vantage Air is in Oslo.\n- Dmitri is employed by Vantage Air.\n- Felix is employed by Atlas Freight.\n- Mateo reports directly to Felix.\n- Lucia reports directly to Ingrid.\n- Stefan reports directly to Nadia.\n- Ingrid is employed by Atlas Freight.\n- Dmitri reports directly to Aisha.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Dmitri's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Nagoya", "2": "Porto", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4879", "family": "intent", "state": "Incoming travel request via email:\n\"Move me to a window seat\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports lost baggage", "1": "books airfare", "2": "changes seat assignment", "3": "asks flight status", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4880", "family": "policy", "state": "Meridian Bank | decision file 27326 | data export review | consolidated rule pack\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region south, from 23 January 2025 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nA2 changes the limit to $2,000 for role intern, beginning 14 October 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document POL-87 was issued Sunday 28 January 2024. Covered classes are regional manager / intern / field technician / team lead / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 27326: Ingrid Berg, role=team lead, region=north. Event date 13 December 2026; request received 26 January 2027; claimed amount $1,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4881", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nCobalt Health | decision file 48318 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region coastal, from 25 August 2023 onward.\n\nA2 changes the limit to $2,000 for role intern, beginning 01 January 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document PROC-72 was issued Thursday 27 April 2023. Covered classes are employee / team lead / field technician / contractor / regional manager / vendor; other roles are outside scope.\n\nCASE 48318: Elena Berg, role=field technician, region=coastal. Event date 20 December 2024; request received 20 March 2025; claimed amount $2,799. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4882", "family": "intent", "state": "New travel ticket, customer message:\n\"Need a ticket to tokyo in march\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "books airfare", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4883", "family": "policy", "state": "Ironwood Manufacturing | decision file 90134 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region central, from 02 June 2024 onward.\n\nGoverning document PROC-50 was issued Tuesday 29 August 2023. Covered classes are employee / regional manager / field technician; other roles are outside scope.\n\nA2 changes the limit to $800 for role employee, beginning 09 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 90134: Elena Silva, role=intern, region=west. Event date 03 July 2025; request received 07 September 2025; claimed amount $801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4884", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila reports directly to Omar.\n- Omar reports directly to Bruno.\n- Leila is employed by Lattice Analytics.\n- Aisha reports directly to Leila.\n- Bruno reports directly to Mei.\n- The headquarters of Cobalt Health is in Porto.\n- Kenji reports directly to Elena.\n- Mei reports directly to Tessa.\n- Elena is employed by Cobalt Health.\n- Aisha is employed by Vantage Air.\n- The headquarters of Meridian Bank is in Valencia.\n- Stefan is employed by Cobalt Health.\n- Stefan reports directly to Kenji.\n- Bruno is employed by Cobalt Health.\n- Tessa is employed by Cobalt Health.\n- The headquarters of Lattice Analytics is in Austin.\n- The headquarters of Vantage Air is in Leeds.\n- Kenji is employed by Lattice Analytics.\n- Omar is employed by Lattice Analytics.\n- The headquarters of Helios Logistics is in Bergen.\n- Elena reports directly to Aisha.\n- Mei is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Bergen", "2": "Nagoya", "3": "Ghent"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4885", "family": "intent", "state": "Incoming support request via email:\n\"Please cancel order 77442 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "wants to cancel a placed order", "2": "reports an item arrived broken", "3": "asks for money back on a purchase", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4886", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias reports directly to Mara.\n- The headquarters of Northwind Systems is in Cork.\n- The headquarters of Cedar Retail Group is in Bergen.\n- Aisha is employed by Helios Logistics.\n- The headquarters of Summit Energy is in Porto.\n- Omar is employed by Pinnacle Software.\n- Mara reports directly to Leila.\n- Leila is employed by Pinnacle Software.\n- The headquarters of Helios Logistics is in Austin.\n- Omar reports directly to Mei.\n- Lucia reports directly to Jonas.\n- Jonas is employed by Northwind Systems.\n- Mei reports directly to Tobias.\n- Lucia is employed by Helios Logistics.\n- Tobias is employed by Cedar Retail Group.\n- Aisha reports directly to Lucia.\n- Mei is employed by Cedar Retail Group.\n- The headquarters of Pinnacle Software is in Oslo.\n- Mara is employed by Northwind Systems.\n- Hana is employed by Cedar Retail Group.\n- Hana reports directly to Omar.\n- Jonas reports directly to Hana.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Aisha's manager's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Oslo", "2": "Tallinn", "3": "Valencia"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4887", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nNorthwind Systems | decision file 59328 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $11,000 for region north, from 11 April 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA2 changes the limit to $9,500 for role intern, beginning 06 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document POL-98 was issued Thursday 09 November 2023. Covered classes are regional manager / contractor / vendor / employee / field technician; other roles are outside scope.\n\nCASE 59328: Amara Ames, role=employee, region=south. Event date 17 December 2024; request received 16 February 2025; claimed amount $9,500. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4888", "family": "policy", "state": "A manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nSummit Energy | decision file 54598 | relocation assistance | consolidated rule pack\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $14,000 for role vendor, beginning 11 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document PROC-19 was issued Sunday 05 March 2023. Covered classes are contractor / intern / field technician / employee / team lead / regional manager; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region central, from 18 July 2023 onward.\n\nCASE 54598: Elena Novak, role=intern, region=west. Event date 12 July 2025; request received 02 October 2025; claimed amount $1,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4889", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-77 was issued Monday 21 August 2023. Covered classes are vendor / intern / employee / regional manager / field technician / contractor; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role intern, beginning 15 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nAtlas Freight | decision file 15881 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $5,000 for region coastal, from 12 December 2023 onward.\n\nCASE 15881: Lucia Novak, role=regional manager, region=west. Event date 05 November 2025; request received 18 November 2025; claimed amount $5,299. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4890", "family": "intent", "state": "New support ticket, customer message:\n\"Status on my shipment 66479 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "asks for money back on a purchase", "2": "asks where an existing order is", "3": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4891", "family": "policy", "state": "A timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-97 was issued Monday 19 June 2023. Covered classes are vendor / team lead / intern / contractor; other roles are outside scope.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,100 for region west, from 04 November 2023 onward.\n\nA2 changes the limit to $2,000 for role contractor, beginning 02 May 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 89120 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nCASE 89120: Yuki Novak, role=contractor, region=central. Event date 26 December 2024; request received 04 March 2025; claimed amount $2,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4892", "family": "policy", "state": "A manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nAtlas Freight | decision file 24552 | service credit | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $3,200 for region east, from 16 November 2023 onward.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA2 changes the limit to $9,500 for role employee, beginning 28 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-22 was issued Saturday 08 April 2023. Covered classes are intern / field technician / regional manager; other roles are outside scope.\n\nCASE 24552: Tobias Okafor, role=regional manager, region=north. Event date 13 October 2025; request received 03 December 2025; claimed amount $3,949. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4893", "family": "intent", "state": "A user sent this message to the support desk:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4894", "family": "policy", "state": "A2 changes the limit to $1,300 for role regional manager, beginning 31 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region coastal, from 06 December 2024 onward.\n\nGoverning document MAN-48 was issued Friday 15 December 2023. Covered classes are contractor / intern / regional manager; other roles are outside scope.\n\nIronwood Manufacturing | decision file 70298 | vendor onboarding | consolidated rule pack\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 70298: Callum Silva, role=field technician, region=east. Event date 20 January 2025; request received 20 February 2025; claimed amount $3,201. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4895", "family": "multihop", "state": "Corporate registry excerpt:\n- Yuki is employed by Cobalt Health.\n- Sofia reports directly to Amara.\n- Viktor is employed by Cobalt Health.\n- Yuki reports directly to Tessa.\n- The headquarters of Cobalt Health is in Lyon.\n- The headquarters of Atlas Freight is in Cork.\n- Zoya reports directly to Sofia.\n- The headquarters of Northwind Systems is in Nagoya.\n- The headquarters of Cedar Retail Group is in Nagoya.\n- Tessa is employed by Cedar Retail Group.\n- Viktor reports directly to Ravi.\n- The headquarters of Lattice Analytics is in Tallinn.\n- Tobias reports directly to Viktor.\n- Ravi reports directly to Yuki.\n- Callum is employed by Northwind Systems.\n- Ravi is employed by Northwind Systems.\n- Callum reports directly to Zoya.\n- Tessa reports directly to Callum.\n- Sofia is employed by Cedar Retail Group.\n- Zoya is employed by Lattice Analytics.\n- Tobias is employed by Lattice Analytics.\n- Amara is employed by Northwind Systems.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Cork", "2": "Nagoya", "3": "Bergen"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4896", "family": "intent", "state": "A user sent this message to the support desk:\n\"Cancel my order 96140, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "reports an item arrived broken", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4897", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region central, from 08 May 2024 onward.\n\nIronwood Manufacturing | decision file 42134 | data export review | consolidated rule pack\n\nA manager's signed exception extends the filing window to 104 days, but never raises the monetary limit.\n\nGoverning document PROC-49 was issued Monday 14 August 2023. Covered classes are team lead / employee / field technician / regional manager / intern / vendor; other roles are outside scope.\n\nA2 changes the limit to $2,000 for role employee, beginning 12 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 42134: Kenji Ames, role=regional manager, region=north. Event date 31 August 2025; request received 13 December 2025; claimed amount $2,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4898", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks flight status", "1": "changes seat assignment", "2": "reports lost baggage", "3": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4899", "family": "multihop", "state": "Corporate registry excerpt:\n- Kenji reports directly to Tessa.\n- The headquarters of Cobalt Health is in Tallinn.\n- Mei is employed by Beacon Insurance.\n- Mei reports directly to Ravi.\n- Tessa is employed by Vantage Air.\n- The headquarters of Meridian Bank is in Oslo.\n- Elena reports directly to Nadia.\n- The headquarters of Beacon Insurance is in Porto.\n- Mara reports directly to Pablo.\n- Ravi is employed by Vantage Air.\n- Mara is employed by Beacon Insurance.\n- Pablo reports directly to Elena.\n- The headquarters of Vantage Air is in Lyon.\n- The headquarters of Atlas Freight is in Tallinn.\n- Pablo is employed by Cobalt Health.\n- Stefan is employed by Cobalt Health.\n- Elena is employed by Beacon Insurance.\n- Tessa reports directly to Stefan.\n- Stefan reports directly to Mei.\n- Nadia is employed by Vantage Air.\n- Nadia reports directly to Kenji.\n- Kenji is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Leeds", "2": "Turku", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4900", "family": "policy", "state": "Governing document POL-17 was issued Friday 24 February 2023. Covered classes are field technician / employee / intern / regional manager / vendor; other roles are outside scope.\n\nThe ordinary limit is $1,200. A1 changes the limit to $3,200 for region south, from 06 December 2023 onward.\n\nVantage Air | decision file 68582 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $14,000 for role team lead, beginning 29 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 68582: Nadia Ames, role=contractor, region=west. Event date 02 January 2026; request received 24 March 2026; claimed amount $1,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4901", "family": "intent", "state": "New support ticket, customer message:\n\"Tracking for 14148 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants to cancel a placed order", "2": "wants the delivery address updated", "3": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4902", "family": "policy", "state": "Helios Logistics | decision file 57821 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $800 for role contractor, beginning 09 November 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region central, from 10 April 2025 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nGoverning document POL-65 was issued Thursday 04 April 2024. Covered classes are employee / team lead / vendor / regional manager / contractor; other roles are outside scope.\n\nCASE 57821: Aisha Tan, role=field technician, region=north. Event date 02 April 2025; request received 01 June 2025; claimed amount $9,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4903", "family": "multihop", "state": "Corporate registry excerpt:\n- Bruno is employed by Summit Energy.\n- Mateo is employed by Northwind Systems.\n- Bruno reports directly to Zoya.\n- The headquarters of Beacon Insurance is in Nagoya.\n- Jonas is employed by Lattice Analytics.\n- Zoya reports directly to Jonas.\n- Lucia reports directly to Bruno.\n- The headquarters of Cobalt Health is in Leeds.\n- Mateo reports directly to Pablo.\n- Callum reports directly to Mateo.\n- Callum is employed by Beacon Insurance.\n- Priya reports directly to Aisha.\n- Pablo is employed by Summit Energy.\n- Zoya is employed by Cobalt Health.\n- Aisha is employed by Cobalt Health.\n- The headquarters of Summit Energy is in Bergen.\n- Lucia is employed by Beacon Insurance.\n- The headquarters of Northwind Systems is in Leeds.\n- Jonas reports directly to Callum.\n- The headquarters of Lattice Analytics is in Porto.\n- Priya is employed by Beacon Insurance.\n- Aisha reports directly to Lucia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Porto", "2": "Leeds", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4904", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,200. A1 changes the limit to $7,500 for region south, from 11 August 2024 onward.\n\nGoverning document POL-22 was issued Monday 11 September 2023. Covered classes are regional manager / field technician / team lead / employee / intern; other roles are outside scope.\n\nPinnacle Software | decision file 14023 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA2 changes the limit to $2,000 for role vendor, beginning 02 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 14023: Mei Silva, role=employee, region=central. Event date 07 August 2024; request received 07 September 2024; claimed amount $1,999. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4905", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nAtlas Freight | decision file 77082 | relocation assistance | consolidated rule pack\n\nA2 changes the limit to $2,000 for role intern, beginning 15 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,200. A1 changes the limit to $5,000 for region central, from 20 July 2023 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document PROC-13 was issued Tuesday 14 February 2023. Covered classes are regional manager / team lead / intern / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nCASE 77082: Tobias Okafor, role=team lead, region=north. Event date 02 October 2025; request received 22 January 2026; claimed amount $3,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4906", "family": "intent", "state": "New travel ticket, customer message:\n\"Status of flight ba221\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "reports lost baggage", "3": "books airfare", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4907", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $900. A1 changes the limit to $3,200 for region central, from 14 May 2024 onward.\n\nA2 changes the limit to $6,500 for role vendor, beginning 14 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-90 was issued Friday 11 August 2023. Covered classes are employee / team lead / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 60647 | relocation assistance | consolidated rule pack\n\nCASE 60647: Jonas Silva, role=employee, region=north. Event date 30 November 2025; request received 28 December 2025; claimed amount $3,199. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4908", "family": "intent", "state": "New support ticket, customer message:\n\"57112 came damaged — photos attached\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "asks where an existing order is", "4": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4909", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel my hotel reservation for this weekend\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "changes seat assignment", "3": "cancels a booking", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4910", "family": "policy", "state": "A timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $5,000 for region south, from 28 February 2024 onward.\n\nGoverning document MAN-66 was issued Tuesday 31 January 2023. Covered classes are regional manager / team lead / vendor / intern; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role regional manager, beginning 21 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nBeacon Insurance | decision file 54745 | data export review | consolidated rule pack\n\nCASE 54745: Felix Silva, role=regional manager, region=central. Event date 16 February 2024; request received 23 May 2024; claimed amount $4,749. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4911", "family": "multihop", "state": "Corporate registry excerpt:\n- Kenji reports directly to Jonas.\n- The headquarters of Northwind Systems is in Turku.\n- The headquarters of Meridian Bank is in Cork.\n- Tessa is employed by Pinnacle Software.\n- Viktor reports directly to Mara.\n- Lucia reports directly to Stefan.\n- Stefan is employed by Meridian Bank.\n- Jonas reports directly to Tessa.\n- Jonas is employed by Ironwood Manufacturing.\n- Viktor is employed by Meridian Bank.\n- Mara reports directly to Pablo.\n- Pablo reports directly to Amara.\n- The headquarters of Ironwood Manufacturing is in Bergen.\n- Lucia is employed by Lattice Analytics.\n- Amara is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Nagoya.\n- Tessa reports directly to Lucia.\n- Pablo is employed by Lattice Analytics.\n- Amara reports directly to Kenji.\n- The headquarters of Lattice Analytics is in Turku.\n- Kenji is employed by Pinnacle Software.\n- Mara is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Amara's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Porto", "2": "Ghent", "3": "Lyon"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4912", "family": "policy", "state": "The ordinary limit is $4,000. A1 changes the limit to $7,500 for region north, from 02 December 2024 onward.\n\nBeacon Insurance | decision file 54717 | service credit | consolidated rule pack\n\nA2 changes the limit to $2,000 for role intern, beginning 21 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document POL-88 was issued Sunday 31 December 2023. Covered classes are employee / team lead / regional manager / intern / contractor / vendor; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 54717: Bruno Silva, role=employee, region=north. Event date 07 March 2025; request received 05 April 2025; claimed amount $5,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4913", "family": "policy", "state": "A2 changes the limit to $6,500 for role field technician, beginning 21 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nMeridian Bank | decision file 90944 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document MAN-47 was issued Thursday 12 January 2023. Covered classes are vendor / employee / contractor / field technician / intern / regional manager; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region south, from 25 June 2023 onward.\n\nCASE 90944: Leila Berg, role=vendor, region=central. Event date 01 July 2025; request received 06 October 2025; claimed amount $1,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4914", "family": "policy", "state": "A manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nVantage Air | decision file 89467 | vendor onboarding | consolidated rule pack\n\nA2 changes the limit to $800 for role contractor, beginning 20 July 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document MAN-36 was issued Thursday 02 May 2024. Covered classes are employee / contractor / intern / team lead / vendor; other roles are outside scope.\n\nThe ordinary limit is $4,000. A1 changes the limit to $3,200 for region south, from 18 May 2025 onward.\n\nCASE 89467: Mara Novak, role=contractor, region=central. Event date 27 June 2025; request received 17 July 2025; claimed amount $801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4915", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $7,500 for region north, from 31 March 2024 onward.\n\nA manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nGoverning document PROC-93 was issued Thursday 14 September 2023. Covered classes are vendor / regional manager / employee / intern; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nIronwood Manufacturing | decision file 44037 | service credit | consolidated rule pack\n\nA2 changes the limit to $800 for role team lead, beginning 09 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 44037: Kenji Berg, role=intern, region=central. Event date 15 October 2024; request received 21 January 2025; claimed amount $1,549. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4916", "family": "policy", "state": "Governing document STD-63 was issued Thursday 04 January 2024. Covered classes are contractor / team lead / vendor; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nBeacon Insurance | decision file 62715 | travel reimbursement | consolidated rule pack\n\nA2 changes the limit to $800 for role intern, beginning 18 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nThe ordinary limit is $2,500. A1 changes the limit to $11,000 for region coastal, from 30 December 2024 onward.\n\nCASE 62715: Dmitri Ames, role=contractor, region=east. Event date 30 March 2026; request received 13 April 2026; claimed amount $799. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4917", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $7,500 for region west, from 23 April 2024 onward.\n\nIronwood Manufacturing | decision file 18052 | relocation assistance | consolidated rule pack\n\nGoverning document MAN-69 was issued Monday 27 November 2023. Covered classes are field technician / employee / regional manager / intern / vendor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $1,300 for role intern, beginning 11 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nCASE 18052: Jonas Okafor, role=team lead, region=central. Event date 21 October 2026; request received 11 November 2026; claimed amount $1,800. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4918", "family": "policy", "state": "A2 changes the limit to $14,000 for role employee, beginning 18 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $9,000. A1 changes the limit to $700 for region west, from 23 February 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nLattice Analytics | decision file 17344 | vendor onboarding | consolidated rule pack\n\nGoverning document PROC-72 was issued Sunday 02 April 2023. Covered classes are intern / contractor / regional manager / employee / team lead / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 37 days, but never raises the monetary limit.\n\nCASE 17344: Zoya Ames, role=regional manager, region=coastal. Event date 11 November 2024; request received 18 December 2024; claimed amount $13,999. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4919", "family": "policy", "state": "Summit Energy | decision file 64622 | service credit | consolidated rule pack\n\nGoverning document POL-78 was issued Sunday 02 July 2023. Covered classes are field technician / intern / contractor / employee / team lead / regional manager; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $700 for region coastal, from 24 December 2023 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role contractor, beginning 26 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 64622: Yuki Ames, role=employee, region=central. Event date 09 November 2025; request received 18 January 2026; claimed amount $599. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4920", "family": "policy", "state": "The ordinary limit is $1,800. A1 changes the limit to $5,000 for region south, from 30 October 2023 onward.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nGoverning document STD-63 was issued Sunday 09 April 2023. Covered classes are intern / regional manager / team lead; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nBeacon Insurance | decision file 36540 | equipment warranty | consolidated rule pack\n\nA2 changes the limit to $2,000 for role team lead, beginning 24 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 36540: Sofia Tan, role=regional manager, region=west. Event date 06 April 2024; request received 21 June 2024; claimed amount $5,001. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4921", "family": "intent", "state": "New travel ticket, customer message:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "cancels a booking", "2": "changes seat assignment", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4922", "family": "policy", "state": "A2 changes the limit to $4,200 for role intern, beginning 11 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 67 days, but never raises the monetary limit.\n\nCedar Retail Group | decision file 51943 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region central, from 24 April 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document MAN-12 was issued Wednesday 12 July 2023. Covered classes are team lead / field technician / contractor; other roles are outside scope.\n\nCASE 51943: Stefan Silva, role=intern, region=coastal. Event date 14 June 2024; request received 14 August 2024; claimed amount $5,701. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4923", "family": "intent", "state": "A user sent this message to the support desk:\n\"Don't need the item anymore — cancel order 13920\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants the delivery address updated", "1": "wants a different size/color/variant", "2": "asks for money back on a purchase", "3": "asks where an existing order is", "4": "reports an item arrived broken", "5": "wants to cancel a placed order"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4924", "family": "policy", "state": "A timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document POL-81 was issued Wednesday 26 July 2023. Covered classes are vendor / employee / intern / field technician / contractor / team lead; other roles are outside scope.\n\nA2 changes the limit to $6,500 for role team lead, beginning 06 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $5,000 for region north, from 23 March 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nLattice Analytics | decision file 62200 | service credit | consolidated rule pack\n\nCASE 62200: Elena Silva, role=team lead, region=west. Event date 29 March 2025; request received 26 April 2025; claimed amount $2,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4925", "family": "multihop", "state": "Corporate registry excerpt:\n- Hana is employed by Helios Logistics.\n- Sofia is employed by Ironwood Manufacturing.\n- Dmitri reports directly to Tessa.\n- Bruno reports directly to Kenji.\n- Elena reports directly to Dmitri.\n- Bruno is employed by Meridian Bank.\n- The headquarters of Ironwood Manufacturing is in Leeds.\n- The headquarters of Helios Logistics is in Bergen.\n- Elena is employed by Beacon Insurance.\n- Lucia is employed by Beacon Insurance.\n- Felix is employed by Ironwood Manufacturing.\n- Lucia reports directly to Elena.\n- Sofia reports directly to Bruno.\n- The headquarters of Meridian Bank is in Austin.\n- Kenji is employed by Helios Logistics.\n- The headquarters of Summit Energy is in Bergen.\n- The headquarters of Beacon Insurance is in Valencia.\n- Felix reports directly to Lucia.\n- Kenji reports directly to Felix.\n- Tessa is employed by Helios Logistics.\n- Tessa reports directly to Hana.\n- Dmitri is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Tallinn", "2": "Bergen", "3": "Lyon"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4926", "family": "policy", "state": "The ordinary limit is $600. A1 changes the limit to $1,600 for region coastal, from 23 December 2024 onward.\n\nGoverning document STD-77 was issued Monday 27 November 2023. Covered classes are contractor / regional manager / intern / employee; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role contractor, beginning 22 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nSummit Energy | decision file 33624 | relocation assistance | consolidated rule pack\n\nCASE 33624: Felix Ames, role=intern, region=east. Event date 27 March 2025; request received 02 June 2025; claimed amount $2,601. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "multihop-4927", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias is employed by Cobalt Health.\n- Pablo is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Lyon.\n- Callum is employed by Vantage Air.\n- Nadia reports directly to Dmitri.\n- Hana is employed by Atlas Freight.\n- Stefan is employed by Summit Energy.\n- Stefan reports directly to Ingrid.\n- Nadia is employed by Atlas Freight.\n- The headquarters of Atlas Freight is in Lyon.\n- Hana reports directly to Nadia.\n- Ingrid is employed by Cobalt Health.\n- Tobias reports directly to Stefan.\n- The headquarters of Summit Energy is in Tallinn.\n- Pablo reports directly to Callum.\n- Dmitri reports directly to Mei.\n- Callum reports directly to Tobias.\n- Mei is employed by Cobalt Health.\n- The headquarters of Vantage Air is in Turku.\n- Mei reports directly to Pablo.\n- Dmitri is employed by Atlas Freight.\n- The headquarters of Northwind Systems is in Leeds.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Hana's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Nagoya", "2": "Cork", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-4928", "family": "multihop", "state": "Corporate registry excerpt:\n- Yuki reports directly to Stefan.\n- Mara reports directly to Lucia.\n- Stefan reports directly to Ravi.\n- Mara is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Ghent.\n- Zoya reports directly to Mateo.\n- The headquarters of Beacon Insurance is in Oslo.\n- Lucia reports directly to Sofia.\n- Tobias is employed by Beacon Insurance.\n- Sofia is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Lyon.\n- Ravi is employed by Beacon Insurance.\n- Stefan is employed by Cedar Retail Group.\n- The headquarters of Atlas Freight is in Leeds.\n- Sofia reports directly to Zoya.\n- Lucia is employed by Beacon Insurance.\n- Zoya is employed by Beacon Insurance.\n- Yuki is employed by Pinnacle Software.\n- The headquarters of Helios Logistics is in Nagoya.\n- Mateo reports directly to Yuki.\n- Tobias reports directly to Mara.\n- Mateo is employed by Cedar Retail Group.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mara's manager's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Oslo", "2": "Valencia", "3": "Cork"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4929", "family": "intent", "state": "A user sent this message to the support desk:\n\"Please cancel order 56227 before it ships\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "asks for money back on a purchase", "3": "wants the delivery address updated", "4": "wants a different size/color/variant", "5": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "policy-4930", "family": "policy", "state": "Ironwood Manufacturing | decision file 15850 | equipment warranty | consolidated rule pack\n\nA manager's signed exception extends the filing window to 59 days, but never raises the monetary limit.\n\nThe ordinary limit is $1,800. A1 changes the limit to $3,200 for region south, from 28 January 2024 onward.\n\nA2 changes the limit to $9,500 for role regional manager, beginning 19 September 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-57 was issued Saturday 22 April 2023. Covered classes are intern / employee / team lead; other roles are outside scope.\n\nCASE 15850: Dmitri Tan, role=employee, region=north. Event date 08 June 2025; request received 06 August 2025; claimed amount $1,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4931", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,800 for role vendor, beginning 15 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nLattice Analytics | decision file 35413 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $6,000. A1 changes the limit to $700 for region coastal, from 01 October 2024 onward.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nGoverning document PROC-34 was issued Tuesday 20 February 2024. Covered classes are intern / team lead / regional manager / contractor; other roles are outside scope.\n\nCASE 35413: Mei Berg, role=vendor, region=central. Event date 16 January 2025; request received 05 February 2025; claimed amount $699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4932", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA2 changes the limit to $1,300 for role employee, beginning 04 July 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nGoverning document STD-29 was issued Wednesday 03 May 2023. Covered classes are regional manager / field technician / intern / team lead / contractor / vendor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 28 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nSummit Energy | decision file 19097 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $7,500 for region west, from 17 November 2023 onward.\n\nCASE 19097: Lucia Tan, role=contractor, region=north. Event date 29 February 2024; request received 28 March 2024; claimed amount $1,301. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4933", "family": "policy", "state": "A manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nMeridian Bank | decision file 77096 | travel reimbursement | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region coastal, from 14 September 2024 onward.\n\nA2 changes the limit to $4,200 for role team lead, beginning 25 June 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document PROC-55 was issued Tuesday 16 January 2024. Covered classes are regional manager / contractor / team lead / field technician; other roles are outside scope.\n\nCASE 77096: Lucia Silva, role=contractor, region=west. Event date 02 December 2026; request received 06 January 2027; claimed amount $899. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4934", "family": "policy", "state": "Meridian Bank | decision file 46314 | travel reimbursement | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document PROC-21 was issued Monday 06 May 2024. Covered classes are field technician / intern / regional manager / employee / contractor; other roles are outside scope.\n\nThe ordinary limit is $2,500. A1 changes the limit to $700 for region south, from 29 April 2025 onward.\n\nA2 changes the limit to $4,200 for role regional manager, beginning 25 December 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 46314: Tessa Silva, role=regional manager, region=south. Event date 02 August 2026; request received 15 August 2026; claimed amount $4,349. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4935", "family": "intent", "state": "Incoming support request via email:\n\"The box was crushed and the item inside is broken\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "wants a different size/color/variant", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-4936", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Amara is employed by Ironwood Manufacturing.\n- Ingrid is employed by Helios Logistics.\n- Mateo reports directly to Amara.\n- Stefan reports directly to Bruno.\n- The headquarters of Vantage Air is in Ghent.\n- The headquarters of Helios Logistics is in Austin.\n- Leila reports directly to Ingrid.\n- The headquarters of Atlas Freight is in Tallinn.\n- Bruno reports directly to Mara.\n- Mateo is employed by Ironwood Manufacturing.\n- The headquarters of Meridian Bank is in Leeds.\n- Callum reports directly to Ravi.\n- Callum is employed by Vantage Air.\n- Stefan is employed by Meridian Bank.\n- Ravi is employed by Atlas Freight.\n- Amara reports directly to Stefan.\n- Bruno is employed by Vantage Air.\n- Mara is employed by Helios Logistics.\n- Leila is employed by Atlas Freight.\n- Ingrid reports directly to Callum.\n- Mara reports directly to Leila.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Austin", "2": "Lyon", "3": "Ghent"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "intent-4937", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "changes seat assignment", "1": "cancels a booking", "2": "reports lost baggage", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-4938", "family": "multihop", "state": "Corporate registry excerpt:\n- Hana reports directly to Sofia.\n- Bruno is employed by Lattice Analytics.\n- Priya is employed by Ironwood Manufacturing.\n- The headquarters of Meridian Bank is in Valencia.\n- Omar reports directly to Priya.\n- Pablo is employed by Lattice Analytics.\n- Sofia is employed by Lattice Analytics.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Mateo is employed by Summit Energy.\n- Pablo reports directly to Omar.\n- Omar is employed by Meridian Bank.\n- Nadia is employed by Ironwood Manufacturing.\n- The headquarters of Lattice Analytics is in Oslo.\n- Hana is employed by Cedar Retail Group.\n- Priya reports directly to Leila.\n- Leila reports directly to Mateo.\n- Bruno reports directly to Nadia.\n- Mateo reports directly to Bruno.\n- Sofia reports directly to Pablo.\n- Leila is employed by Meridian Bank.\n- The headquarters of Summit Energy is in Turku.\n- The headquarters of Cedar Retail Group is in Porto.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mateo's manager's manager headquartered?", "criteria": {"0": "Oslo", "1": "Austin", "2": "Nagoya", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-4939", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila is employed by Cedar Retail Group.\n- Pablo reports directly to Lucia.\n- The headquarters of Beacon Insurance is in Lyon.\n- Leila reports directly to Ingrid.\n- Kenji reports directly to Pablo.\n- Felix reports directly to Leila.\n- Felix is employed by Beacon Insurance.\n- Pablo is employed by Cobalt Health.\n- The headquarters of Atlas Freight is in Cork.\n- Yuki is employed by Lattice Analytics.\n- Kenji is employed by Lattice Analytics.\n- The headquarters of Cedar Retail Group is in Porto.\n- Lucia reports directly to Yuki.\n- Ingrid reports directly to Tobias.\n- Tobias is employed by Beacon Insurance.\n- The headquarters of Cobalt Health is in Valencia.\n- Mara is employed by Atlas Freight.\n- Lucia is employed by Cobalt Health.\n- Tobias reports directly to Kenji.\n- The headquarters of Lattice Analytics is in Valencia.\n- Mara reports directly to Felix.\n- Ingrid is employed by Lattice Analytics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Leila's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Valencia", "2": "Turku", "3": "Bergen"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-4940", "family": "multihop", "state": "Corporate registry excerpt:\n- Tessa is employed by Lattice Analytics.\n- Omar is employed by Lattice Analytics.\n- Leila reports directly to Zoya.\n- Elena reports directly to Omar.\n- Jonas reports directly to Leila.\n- Priya is employed by Pinnacle Software.\n- Tessa reports directly to Jonas.\n- The headquarters of Lattice Analytics is in Leeds.\n- Jonas is employed by Ironwood Manufacturing.\n- Priya reports directly to Elena.\n- The headquarters of Pinnacle Software is in Cork.\n- The headquarters of Ironwood Manufacturing is in Lyon.\n- Elena is employed by Ironwood Manufacturing.\n- The headquarters of Meridian Bank is in Porto.\n- The headquarters of Beacon Insurance is in Ghent.\n- Ravi is employed by Ironwood Manufacturing.\n- Felix reports directly to Ravi.\n- Ravi reports directly to Priya.\n- Zoya reports directly to Felix.\n- Leila is employed by Beacon Insurance.\n- Felix is employed by Meridian Bank.\n- Zoya is employed by Pinnacle Software.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Leeds", "2": "Valencia", "3": "Nagoya"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4941", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Upgrade my seat to exit row\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks flight status", "1": "cancels a booking", "2": "changes seat assignment", "3": "books airfare"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4942", "family": "policy", "state": "Governing document MAN-95 was issued Thursday 02 March 2023. Covered classes are regional manager / vendor / field technician / contractor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $6,500 for role vendor, beginning 22 March 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nThe ordinary limit is $4,000. A1 changes the limit to $2,200 for region west, from 19 December 2023 onward.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nHelios Logistics | decision file 86415 | relocation assistance | consolidated rule pack\n\nCASE 86415: Priya Ames, role=intern, region=central. Event date 02 May 2024; request received 01 June 2024; claimed amount $6,501. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4943", "family": "intent", "state": "Incoming travel request via email:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "books airfare", "1": "asks flight status", "2": "cancels a booking", "3": "changes seat assignment", "4": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4944", "family": "multihop", "state": "Corporate registry excerpt:\n- Aisha is employed by Helios Logistics.\n- The headquarters of Northwind Systems is in Valencia.\n- Nadia is employed by Atlas Freight.\n- Viktor reports directly to Lucia.\n- Mara is employed by Meridian Bank.\n- The headquarters of Helios Logistics is in Porto.\n- Aisha reports directly to Viktor.\n- Jonas is employed by Helios Logistics.\n- Omar reports directly to Mara.\n- Jonas reports directly to Nadia.\n- Callum is employed by Atlas Freight.\n- Lucia is employed by Northwind Systems.\n- The headquarters of Meridian Bank is in Lyon.\n- Mara reports directly to Jonas.\n- The headquarters of Atlas Freight is in Nagoya.\n- Ingrid is employed by Atlas Freight.\n- Viktor is employed by Northwind Systems.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Ingrid reports directly to Aisha.\n- Omar is employed by Meridian Bank.\n- Callum reports directly to Omar.\n- Lucia reports directly to Callum.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Porto", "2": "Leeds", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-4945", "family": "multihop", "state": "Corporate registry excerpt:\n- Elena is employed by Northwind Systems.\n- Mara reports directly to Nadia.\n- Aisha reports directly to Mara.\n- Elena reports directly to Tessa.\n- Ingrid is employed by Northwind Systems.\n- Zoya is employed by Helios Logistics.\n- Mei is employed by Northwind Systems.\n- Nadia reports directly to Mei.\n- Nadia is employed by Vantage Air.\n- The headquarters of Cobalt Health is in Lyon.\n- Priya is employed by Cobalt Health.\n- The headquarters of Vantage Air is in Ghent.\n- Aisha is employed by Northwind Systems.\n- The headquarters of Ironwood Manufacturing is in Valencia.\n- Tessa reports directly to Zoya.\n- The headquarters of Northwind Systems is in Austin.\n- Priya reports directly to Elena.\n- The headquarters of Helios Logistics is in Leeds.\n- Mei reports directly to Ingrid.\n- Ingrid reports directly to Priya.\n- Mara is employed by Ironwood Manufacturing.\n- Tessa is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ingrid's manager's manager headquartered?", "criteria": {"0": "Ghent", "1": "Austin", "2": "Valencia", "3": "Porto"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4946", "family": "intent", "state": "Incoming support request via email:\n\"Wrong color sent on 99014 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants a different size/color/variant", "1": "wants the delivery address updated", "2": "asks where an existing order is", "3": "reports an item arrived broken"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4947", "family": "intent", "state": "Incoming support request via email:\n\"Can i exchange 4244 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants the delivery address updated", "2": "wants a different size/color/variant", "3": "wants to cancel a placed order", "4": "asks where an existing order is", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4948", "family": "intent", "state": "New travel ticket, customer message:\n\"Any delays on the 6pm departure\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "books airfare", "2": "reports lost baggage", "3": "cancels a booking", "4": "asks flight status"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4949", "family": "policy", "state": "Governing document PROC-68 was issued Tuesday 24 January 2023. Covered classes are contractor / team lead / regional manager / vendor / employee / intern; other roles are outside scope.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region south, from 06 July 2023 onward.\n\nHelios Logistics | decision file 97559 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nA2 changes the limit to $1,300 for role employee, beginning 19 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 21 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 97559: Aisha Tan, role=regional manager, region=north. Event date 20 December 2025; request received 03 January 2026; claimed amount $5,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4950", "family": "policy", "state": "A2 changes the limit to $2,800 for role contractor, beginning 05 November 2023; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nThe ordinary limit is $600. A1 changes the limit to $5,000 for region central, from 25 August 2023 onward.\n\nGoverning document STD-48 was issued Sunday 08 January 2023. Covered classes are team lead / field technician / regional manager; other roles are outside scope.\n\nVantage Air | decision file 93221 | service credit | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 93221: Mateo Silva, role=field technician, region=north. Event date 21 April 2025; request received 13 May 2025; claimed amount $3,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4951", "family": "intent", "state": "A user sent this message to the support desk:\n\"Cancel my order 29749, changed my mind\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "wants to cancel a placed order", "1": "wants a different size/color/variant", "2": "reports an item arrived broken", "3": "asks for money back on a purchase"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4952", "family": "intent", "state": "Incoming support request via email:\n\"The product broke — refund 24091 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "asks for money back on a purchase", "3": "wants a different size/color/variant", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4953", "family": "policy", "state": "A2 changes the limit to $2,000 for role intern, beginning 29 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $600. A1 changes the limit to $2,200 for region west, from 27 June 2024 onward.\n\nLattice Analytics | decision file 69849 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nGoverning document PROC-51 was issued Thursday 01 February 2024. Covered classes are employee / intern / team lead / field technician / contractor; other roles are outside scope.\n\nCASE 69849: Bruno Novak, role=field technician, region=west. Event date 01 January 2025; request received 21 January 2025; claimed amount $2,200. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4954", "family": "multihop", "state": "Corporate registry excerpt:\n- Tobias is employed by Cedar Retail Group.\n- The headquarters of Northwind Systems is in Lyon.\n- The headquarters of Cedar Retail Group is in Nagoya.\n- The headquarters of Atlas Freight is in Nagoya.\n- Lucia reports directly to Mei.\n- Jonas reports directly to Callum.\n- Amara is employed by Atlas Freight.\n- Callum reports directly to Tobias.\n- The headquarters of Lattice Analytics is in Austin.\n- Kenji is employed by Atlas Freight.\n- The headquarters of Summit Energy is in Nagoya.\n- Amara reports directly to Kenji.\n- Mei is employed by Summit Energy.\n- Kenji reports directly to Jonas.\n- Lucia is employed by Cedar Retail Group.\n- Jonas is employed by Cedar Retail Group.\n- Sofia reports directly to Lucia.\n- Tobias reports directly to Priya.\n- Callum is employed by Atlas Freight.\n- Priya is employed by Cedar Retail Group.\n- Priya reports directly to Sofia.\n- Sofia is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Jonas's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Tallinn", "2": "Nagoya", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4955", "family": "policy", "state": "A manager's signed exception extends the filing window to 120 days, but never raises the monetary limit.\n\nVantage Air | decision file 94193 | vendor onboarding | consolidated rule pack\n\nGoverning document MAN-24 was issued Sunday 04 June 2023. Covered classes are team lead / vendor / intern / employee; other roles are outside scope.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region west, from 15 June 2024 onward.\n\nA2 changes the limit to $800 for role employee, beginning 12 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nCASE 94193: Felix Ames, role=contractor, region=north. Event date 12 October 2023; request received 10 February 2024; claimed amount $1,551. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4956", "family": "intent", "state": "Incoming travel request via email:\n\"Can i switch to aisle on flight 447\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "changes seat assignment", "1": "asks flight status", "2": "reports lost baggage", "3": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4957", "family": "intent", "state": "Incoming support request via email:\n\"The product broke — refund 26124 please\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "wants to cancel a placed order", "1": "asks where an existing order is", "2": "asks for money back on a purchase", "3": "reports an item arrived broken", "4": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "policy-4958", "family": "policy", "state": "A timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nGoverning document POL-71 was issued Wednesday 31 January 2024. Covered classes are field technician / intern / regional manager / employee / vendor / contractor; other roles are outside scope.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nMeridian Bank | decision file 74897 | equipment warranty | consolidated rule pack\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region west, from 20 February 2025 onward.\n\nA2 changes the limit to $14,000 for role employee, beginning 24 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 74897: Yuki Novak, role=contractor, region=central. Event date 16 February 2027; request received 19 March 2027; claimed amount $14,501. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4959", "family": "policy", "state": "A2 changes the limit to $9,500 for role employee, beginning 05 February 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nGoverning document STD-89 was issued Saturday 04 March 2023. Covered classes are employee / team lead / vendor / regional manager / intern / field technician; other roles are outside scope.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $900. A1 changes the limit to $700 for region coastal, from 13 August 2023 onward.\n\nPinnacle Software | decision file 91646 | service credit | consolidated rule pack\n\nCASE 91646: Bruno Novak, role=regional manager, region=west. Event date 31 August 2024; request received 28 September 2024; claimed amount $900. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4960", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role team lead, beginning 13 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 67802 | equipment warranty | consolidated rule pack\n\nGoverning document STD-98 was issued Sunday 21 May 2023. Covered classes are contractor / vendor / employee / intern / field technician / team lead; other roles are outside scope.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nThe ordinary limit is $900. A1 changes the limit to $1,600 for region south, from 21 March 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nCASE 67802: Omar Silva, role=field technician, region=coastal. Event date 14 May 2026; request received 18 June 2026; claimed amount $900. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "policy-4961", "family": "policy", "state": "Reference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA2 changes the limit to $2,000 for role team lead, beginning 01 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $1,800. A1 changes the limit to $7,500 for region north, from 08 June 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 90 days, but never raises the monetary limit.\n\nGoverning document STD-28 was issued Saturday 06 January 2024. Covered classes are employee / contractor / regional manager; other roles are outside scope.\n\nCedar Retail Group | decision file 60465 | vendor onboarding | consolidated rule pack\n\nCASE 60465: Amara Novak, role=team lead, region=south. Event date 10 January 2027; request received 18 March 2027; claimed amount $1,801. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4962", "family": "policy", "state": "Governing document POL-54 was issued Tuesday 16 May 2023. Covered classes are intern / employee / vendor / field technician / team lead / regional manager; other roles are outside scope.\n\nA2 changes the limit to $2,800 for role team lead, beginning 14 October 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nNorthwind Systems | decision file 11788 | vendor onboarding | consolidated rule pack\n\nThe ordinary limit is $2,500. A1 changes the limit to $1,100 for region north, from 28 April 2024 onward.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nCASE 11788: Ingrid Ames, role=regional manager, region=west. Event date 21 February 2024; request received 02 April 2024; claimed amount $1,399. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4963", "family": "policy", "state": "Northwind Systems | decision file 88544 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nThe ordinary limit is $1,800. A1 changes the limit to $700 for region west, from 09 October 2024 onward.\n\nA2 changes the limit to $14,000 for role employee, beginning 10 May 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA manager's signed exception extends the filing window to 81 days, but never raises the monetary limit.\n\nGoverning document PROC-97 was issued Wednesday 06 March 2024. Covered classes are intern / field technician / employee / contractor / vendor / team lead; other roles are outside scope.\n\nCASE 88544: Elena Berg, role=employee, region=coastal. Event date 06 December 2025; request received 26 February 2026; claimed amount $699. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4964", "family": "policy", "state": "A2 changes the limit to $2,800 for role vendor, beginning 06 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nSummit Energy | decision file 88530 | service credit | consolidated rule pack\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $500.\n\nA manager's signed exception extends the filing window to 51 days, but never raises the monetary limit.\n\nGoverning document STD-78 was issued Tuesday 02 April 2024. Covered classes are regional manager / employee / field technician / vendor; other roles are outside scope.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region central, from 11 October 2024 onward.\n\nCASE 88530: Nadia Berg, role=regional manager, region=east. Event date 07 March 2026; request received 05 April 2026; claimed amount $899. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4965", "family": "policy", "state": "Governing document PROC-67 was issued Friday 05 April 2024. Covered classes are field technician / contractor / vendor / intern; other roles are outside scope.\n\nA timely request is received no later than 60 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 74 days, but never raises the monetary limit.\n\nA2 changes the limit to $2,000 for role intern, beginning 12 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $2,500. A1 changes the limit to $3,200 for region west, from 01 October 2024 onward.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nBeacon Insurance | decision file 36099 | vendor onboarding | consolidated rule pack\n\nCASE 36099: Hana Tan, role=vendor, region=central. Event date 16 April 2026; request received 14 June 2026; claimed amount $2,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "intent-4966", "family": "intent", "state": "Incoming support request via email:\n\"Tracking for 84277 hasn't moved\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "wants to cancel a placed order", "2": "wants a different size/color/variant", "3": "asks for money back on a purchase", "4": "asks where an existing order is", "5": "wants the delivery address updated"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0, 0.0]}} {"id": "policy-4967", "family": "policy", "state": "A manager's signed exception extends the filing window to 97 days, but never raises the monetary limit.\n\nA2 changes the limit to $6,500 for role vendor, beginning 13 November 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nVantage Air | decision file 62442 | equipment warranty | consolidated rule pack\n\nGoverning document POL-57 was issued Tuesday 28 November 2023. Covered classes are field technician / regional manager / contractor / team lead / employee; other roles are outside scope.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region central, from 03 May 2024 onward.\n\nCASE 62442: Yuki Tan, role=field technician, region=north. Event date 30 March 2025; request received 05 July 2025; claimed amount $6,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4968", "family": "multihop", "state": "Corporate registry excerpt:\n- Aisha reports directly to Yuki.\n- Mara reports directly to Mei.\n- Aisha is employed by Cedar Retail Group.\n- Mei reports directly to Ingrid.\n- The headquarters of Lattice Analytics is in Ghent.\n- Bruno is employed by Cedar Retail Group.\n- The headquarters of Atlas Freight is in Tallinn.\n- Yuki is employed by Northwind Systems.\n- Ingrid is employed by Lattice Analytics.\n- Pablo reports directly to Aisha.\n- The headquarters of Summit Energy is in Porto.\n- Tobias reports directly to Bruno.\n- Mei is employed by Cedar Retail Group.\n- The headquarters of Cedar Retail Group is in Porto.\n- The headquarters of Northwind Systems is in Valencia.\n- Tobias is employed by Cedar Retail Group.\n- Ingrid reports directly to Hana.\n- Bruno reports directly to Pablo.\n- Mara is employed by Lattice Analytics.\n- Hana is employed by Northwind Systems.\n- Yuki reports directly to Mara.\n- Pablo is employed by Atlas Freight.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Tobias's manager's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Leeds", "2": "Nagoya", "3": "Porto"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-4969", "family": "multihop", "state": "Corporate registry excerpt:\n- Mateo reports directly to Pablo.\n- Tobias is employed by Lattice Analytics.\n- Lucia reports directly to Priya.\n- Bruno is employed by Pinnacle Software.\n- The headquarters of Summit Energy is in Nagoya.\n- Mateo is employed by Helios Logistics.\n- Priya reports directly to Stefan.\n- The headquarters of Lattice Analytics is in Austin.\n- Tobias reports directly to Dmitri.\n- Lucia is employed by Helios Logistics.\n- Pablo reports directly to Tobias.\n- Stefan is employed by Helios Logistics.\n- Bruno reports directly to Lucia.\n- Priya is employed by Lattice Analytics.\n- The headquarters of Pinnacle Software is in Oslo.\n- Dmitri is employed by Summit Energy.\n- The headquarters of Meridian Bank is in Tallinn.\n- Pablo is employed by Lattice Analytics.\n- Dmitri reports directly to Felix.\n- Felix reports directly to Bruno.\n- Felix is employed by Pinnacle Software.\n- The headquarters of Helios Logistics is in Lyon.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager headquartered?", "criteria": {"0": "Valencia", "1": "Lyon", "2": "Ghent", "3": "Austin"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-4970", "family": "multihop", "state": "Corporate registry excerpt:\n- Ravi is employed by Helios Logistics.\n- The headquarters of Pinnacle Software is in Cork.\n- Yuki reports directly to Sofia.\n- Yuki is employed by Cobalt Health.\n- Hana is employed by Cobalt Health.\n- Sofia is employed by Pinnacle Software.\n- The headquarters of Cobalt Health is in Porto.\n- Ingrid is employed by Cobalt Health.\n- Ingrid reports directly to Hana.\n- Lucia reports directly to Ingrid.\n- Sofia reports directly to Felix.\n- Felix reports directly to Lucia.\n- Tobias is employed by Cobalt Health.\n- The headquarters of Helios Logistics is in Oslo.\n- The headquarters of Beacon Insurance is in Valencia.\n- Hana reports directly to Ravi.\n- The headquarters of Summit Energy is in Nagoya.\n- Priya reports directly to Tobias.\n- Lucia is employed by Helios Logistics.\n- Felix is employed by Cobalt Health.\n- Priya is employed by Helios Logistics.\n- Tobias reports directly to Yuki.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Lucia's manager's manager headquartered?", "criteria": {"0": "Lyon", "1": "Porto", "2": "Leeds", "3": "Turku"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "intent-4971", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Fly me to denver on the 12th\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "asks flight status", "1": "books airfare", "2": "cancels a booking", "3": "reports lost baggage"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-4972", "family": "multihop", "state": "Corporate registry excerpt:\n- Hana reports directly to Viktor.\n- Stefan is employed by Vantage Air.\n- Jonas is employed by Atlas Freight.\n- Viktor is employed by Northwind Systems.\n- Amara reports directly to Tessa.\n- Tessa is employed by Meridian Bank.\n- Viktor reports directly to Ravi.\n- Ravi is employed by Beacon Insurance.\n- Jonas reports directly to Nadia.\n- The headquarters of Atlas Freight is in Cork.\n- Zoya reports directly to Jonas.\n- The headquarters of Northwind Systems is in Turku.\n- Nadia is employed by Beacon Insurance.\n- The headquarters of Beacon Insurance is in Bergen.\n- Tessa reports directly to Stefan.\n- Zoya is employed by Northwind Systems.\n- Amara is employed by Meridian Bank.\n- The headquarters of Meridian Bank is in Valencia.\n- Ravi reports directly to Zoya.\n- Stefan reports directly to Hana.\n- The headquarters of Vantage Air is in Lyon.\n- Hana is employed by Beacon Insurance.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Ravi's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Bergen", "2": "Turku", "3": "Oslo"}}}, "targets": {"location": [0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-4973", "family": "multihop", "state": "Corporate registry excerpt:\n- Zoya is employed by Pinnacle Software.\n- Jonas reports directly to Kenji.\n- Jonas is employed by Pinnacle Software.\n- Felix reports directly to Ravi.\n- The headquarters of Pinnacle Software is in Ghent.\n- Tessa is employed by Cobalt Health.\n- Ravi is employed by Lattice Analytics.\n- Felix is employed by Cobalt Health.\n- Ravi reports directly to Zoya.\n- Kenji reports directly to Callum.\n- Tessa reports directly to Jonas.\n- Mei is employed by Vantage Air.\n- The headquarters of Vantage Air is in Leeds.\n- Callum is employed by Vantage Air.\n- Mei reports directly to Elena.\n- Elena is employed by Vantage Air.\n- Callum reports directly to Mei.\n- The headquarters of Lattice Analytics is in Austin.\n- Zoya reports directly to Tessa.\n- The headquarters of Summit Energy is in Nagoya.\n- Kenji is employed by Cobalt Health.\n- The headquarters of Cobalt Health is in Valencia.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager's manager headquartered?", "criteria": {"0": "Nagoya", "1": "Austin", "2": "Turku", "3": "Valencia"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "multihop-4974", "family": "multihop", "state": "Corporate registry excerpt:\n- Mateo is employed by Atlas Freight.\n- Mei is employed by Cedar Retail Group.\n- Hana is employed by Helios Logistics.\n- Lucia is employed by Cedar Retail Group.\n- The headquarters of Helios Logistics is in Turku.\n- Yuki reports directly to Lucia.\n- Hana reports directly to Dmitri.\n- The headquarters of Atlas Freight is in Cork.\n- Jonas is employed by Cedar Retail Group.\n- Dmitri reports directly to Stefan.\n- Mei reports directly to Yuki.\n- Mateo reports directly to Zoya.\n- Lucia reports directly to Hana.\n- Dmitri is employed by Helios Logistics.\n- The headquarters of Cedar Retail Group is in Austin.\n- Stefan is employed by Pinnacle Software.\n- Yuki is employed by Pinnacle Software.\n- The headquarters of Lattice Analytics is in Oslo.\n- The headquarters of Pinnacle Software is in Tallinn.\n- Zoya reports directly to Jonas.\n- Jonas reports directly to Mei.\n- Zoya is employed by Helios Logistics.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager headquartered?", "criteria": {"0": "Austin", "1": "Ghent", "2": "Cork", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4975", "family": "intent", "state": "Incoming travel request via email:\n\"Cancel the whole trip to oslo\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "cancels a booking", "1": "changes seat assignment", "2": "reports lost baggage", "3": "asks flight status", "4": "books airfare"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-4976", "family": "intent", "state": "A user sent this message to the support desk:\n\"Don't need the item anymore — cancel order 69173\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "asks where an existing order is", "1": "wants the delivery address updated", "2": "reports an item arrived broken", "3": "wants to cancel a placed order", "4": "wants a different size/color/variant", "5": "asks for money back on a purchase"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0, 0.0, 0.0]}} {"id": "multihop-4977", "family": "multihop", "state": "Corporate registry excerpt:\n- Nadia reports directly to Stefan.\n- Bruno reports directly to Kenji.\n- Aisha is employed by Lattice Analytics.\n- The headquarters of Pinnacle Software is in Porto.\n- The headquarters of Cobalt Health is in Valencia.\n- The headquarters of Ironwood Manufacturing is in Cork.\n- Yuki is employed by Pinnacle Software.\n- Amara is employed by Ironwood Manufacturing.\n- Priya reports directly to Nadia.\n- Kenji reports directly to Aisha.\n- Yuki reports directly to Amara.\n- Kenji is employed by Cobalt Health.\n- Elena reports directly to Yuki.\n- Nadia is employed by Cobalt Health.\n- Stefan reports directly to Elena.\n- The headquarters of Lattice Analytics is in Tallinn.\n- The headquarters of Beacon Insurance is in Porto.\n- Elena is employed by Lattice Analytics.\n- Bruno is employed by Lattice Analytics.\n- Aisha reports directly to Priya.\n- Stefan is employed by Lattice Analytics.\n- Priya is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Priya's manager's manager's manager headquartered?", "criteria": {"0": "Porto", "1": "Cork", "2": "Austin", "3": "Tallinn"}}}, "targets": {"location": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4978", "family": "policy", "state": "A2 changes the limit to $1,300 for role vendor, beginning 27 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document STD-67 was issued Saturday 16 September 2023. Covered classes are team lead / intern / field technician / regional manager / contractor; other roles are outside scope.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nBeacon Insurance | decision file 91302 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $900. A1 changes the limit to $2,200 for region south, from 26 January 2024 onward.\n\nA manager's signed exception extends the filing window to 66 days, but never raises the monetary limit.\n\nCASE 91302: Stefan Tan, role=intern, region=west. Event date 11 May 2025; request received 29 June 2025; claimed amount $2,299. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4979", "family": "policy", "state": "A manager's signed exception extends the filing window to 111 days, but never raises the monetary limit.\n\nLattice Analytics | decision file 71329 | relocation assistance | consolidated rule pack\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region central, from 01 April 2024 onward.\n\nA timely request is received no later than 90 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nGoverning document MAN-48 was issued Tuesday 12 September 2023. Covered classes are field technician / intern / employee; other roles are outside scope.\n\nA2 changes the limit to $800 for role intern, beginning 04 December 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 71329: Elena Ames, role=intern, region=south. Event date 06 May 2024; request received 25 August 2024; claimed amount $9,000. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Deny the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4980", "family": "policy", "state": "A timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nGoverning document MAN-34 was issued Thursday 18 January 2024. Covered classes are intern / regional manager / contractor / field technician / team lead / vendor; other roles are outside scope.\n\nLattice Analytics | decision file 94158 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nA2 changes the limit to $14,000 for role intern, beginning 15 March 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region central, from 14 September 2024 onward.\n\nReference-only note: the prior cap was $3,000; this note is not an operative amendment.\n\nCASE 94158: Mateo Berg, role=contractor, region=coastal. Event date 20 June 2026; request received 23 July 2026; claimed amount $14,000. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4981", "family": "policy", "state": "A timely request is received no later than 45 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nCobalt Health | decision file 90905 | relocation assistance | consolidated rule pack\n\nThe ordinary limit is $600. A1 changes the limit to $7,500 for region south, from 15 May 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document POL-28 was issued Tuesday 31 October 2023. Covered classes are vendor / team lead / field technician / regional manager; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role team lead, beginning 20 January 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA manager's signed exception extends the filing window to 75 days, but never raises the monetary limit.\n\nCASE 90905: Mateo Novak, role=team lead, region=east. Event date 02 December 2024; request received 16 January 2025; claimed amount $1,301. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Deny the request", "2": "Approve the request"}}}, "targets": {"decision": [0.0, 1.0, 0.0]}} {"id": "policy-4982", "family": "policy", "state": "Governing document STD-56 was issued Friday 15 December 2023. Covered classes are field technician / regional manager / contractor / intern / vendor; other roles are outside scope.\n\nAtlas Freight | decision file 61732 | service credit | consolidated rule pack\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $750.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nA2 changes the limit to $9,500 for role field technician, beginning 21 April 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $6,000. A1 changes the limit to $1,600 for region coastal, from 24 September 2024 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 61732: Jonas Novak, role=team lead, region=coastal. Event date 04 December 2025; request received 01 January 2026; claimed amount $6,001. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "intent-4983", "family": "intent", "state": "A user sent this message to the travel desk:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "reports lost baggage", "1": "asks flight status", "2": "books airfare", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-4984", "family": "intent", "state": "Incoming support request via email:\n\"Wrong color sent on 45249 — exchange please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants the delivery address updated", "1": "wants to cancel a placed order", "2": "asks where an existing order is", "3": "asks for money back on a purchase", "4": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4985", "family": "policy", "state": "Governing document POL-15 was issued Friday 14 July 2023. Covered classes are employee / regional manager / intern / field technician / vendor / contractor; other roles are outside scope.\n\nNorthwind Systems | decision file 58877 | service credit | consolidated rule pack\n\nA2 changes the limit to $6,500 for role team lead, beginning 07 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nThe ordinary limit is $9,000. A1 changes the limit to $2,200 for region north, from 05 June 2024 onward.\n\nA manager's signed exception extends the filing window to 35 days, but never raises the monetary limit.\n\nReference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nCASE 58877: Jonas Tan, role=team lead, region=east. Event date 29 July 2026; request received 20 August 2026; claimed amount $6,500. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Escalate for senior review", "2": "Approve the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4986", "family": "multihop", "state": "Corporate registry excerpt:\n- Leila is employed by Pinnacle Software.\n- Sofia reports directly to Zoya.\n- Mara reports directly to Sofia.\n- Amara reports directly to Callum.\n- Zoya reports directly to Felix.\n- Amara is employed by Summit Energy.\n- Tobias reports directly to Mara.\n- Mara is employed by Meridian Bank.\n- Zoya is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Bergen.\n- Felix reports directly to Leila.\n- The headquarters of Meridian Bank is in Turku.\n- Yuki is employed by Meridian Bank.\n- The headquarters of Atlas Freight is in Oslo.\n- The headquarters of Vantage Air is in Nagoya.\n- Callum reports directly to Yuki.\n- The headquarters of Summit Energy is in Oslo.\n- Felix is employed by Pinnacle Software.\n- Tobias is employed by Meridian Bank.\n- Leila reports directly to Amara.\n- Sofia is employed by Vantage Air.\n- Callum is employed by Summit Energy.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager's manager headquartered?", "criteria": {"0": "Turku", "1": "Bergen", "2": "Oslo", "3": "Lyon"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4987", "family": "intent", "state": "A user sent this message to the travel desk:\n\"Luggage from flight ua882 is missing\"", "questions": {"intent": {"type": "choice", "instructions": "Classify the primary intent using the option descriptions.", "criteria": {"0": "cancels a booking", "1": "asks flight status", "2": "reports lost baggage", "3": "changes seat assignment"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0]}} {"id": "multihop-4988", "family": "multihop", "state": "Corporate registry excerpt:\n- Viktor reports directly to Mei.\n- Leila reports directly to Mateo.\n- Ingrid reports directly to Felix.\n- Tobias reports directly to Leila.\n- Omar is employed by Northwind Systems.\n- The headquarters of Meridian Bank is in Austin.\n- Bruno is employed by Vantage Air.\n- Mei is employed by Meridian Bank.\n- The headquarters of Cedar Retail Group is in Cork.\n- Omar reports directly to Viktor.\n- Felix is employed by Meridian Bank.\n- The headquarters of Cobalt Health is in Bergen.\n- Leila is employed by Cedar Retail Group.\n- The headquarters of Northwind Systems is in Bergen.\n- The headquarters of Vantage Air is in Leeds.\n- Mateo is employed by Meridian Bank.\n- Mei reports directly to Tobias.\n- Mateo reports directly to Bruno.\n- Felix reports directly to Omar.\n- Viktor is employed by Meridian Bank.\n- Tobias is employed by Meridian Bank.\n- Ingrid is employed by Cobalt Health.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Mei's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Ghent", "2": "Turku", "3": "Leeds"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4989", "family": "policy", "state": "Reference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nGoverning document STD-90 was issued Saturday 21 January 2023. Covered classes are contractor / regional manager / intern / employee; other roles are outside scope.\n\nA2 changes the limit to $1,300 for role contractor, beginning 11 August 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $9,000. A1 changes the limit to $1,100 for region south, from 10 December 2023 onward.\n\nA timely request is received no later than 14 days after the event. Senior review is required above the controlling limit and within an additional $150.\n\nSummit Energy | decision file 50035 | service credit | consolidated rule pack\n\nA manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nCASE 50035: Hana Okafor, role=field technician, region=north. Event date 18 September 2024; request received 07 October 2024; claimed amount $1,101. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Escalate for senior review", "1": "Approve the request", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "policy-4990", "family": "policy", "state": "A manager's signed exception extends the filing window to 44 days, but never raises the monetary limit.\n\nGoverning document MAN-12 was issued Monday 31 July 2023. Covered classes are field technician / vendor / contractor / team lead / intern / employee; other roles are outside scope.\n\nMeridian Bank | decision file 50532 | equipment warranty | consolidated rule pack\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $1,000.\n\nA2 changes the limit to $1,300 for role contractor, beginning 18 June 2024; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $1,100 for region west, from 02 December 2023 onward.\n\nReference-only note: the old filing window was 10 days; this note is not an operative amendment.\n\nCASE 50532: Yuki Berg, role=team lead, region=south. Event date 13 December 2025; request received 12 January 2026; claimed amount $1,100. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Deny the request", "1": "Approve the request", "2": "Escalate for senior review"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "intent-4991", "family": "intent", "state": "New support ticket, customer message:\n\"Order 86360 arrived smashed\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "reports an item arrived broken", "1": "asks for money back on a purchase", "2": "wants a different size/color/variant", "3": "asks where an existing order is", "4": "wants to cancel a placed order", "5": "wants the delivery address updated"}}}, "targets": {"intent": [1.0, 0.0, 0.0, 0.0, 0.0, 0.0]}} {"id": "intent-4992", "family": "intent", "state": "A user sent this message to the support desk:\n\"Can i exchange 22067 for the blue one\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "asks where an existing order is", "1": "reports an item arrived broken", "2": "wants to cancel a placed order", "3": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 0.0, 1.0]}} {"id": "policy-4993", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nThe ordinary limit is $9,000. A1 changes the limit to $3,200 for region north, from 18 June 2024 onward.\n\nAtlas Freight | decision file 13184 | travel reimbursement | consolidated rule pack\n\nA manager's signed exception extends the filing window to 42 days, but never raises the monetary limit.\n\nA timely request is received no later than 21 days after the event. Senior review is required above the controlling limit and within an additional $1,500.\n\nGoverning document MAN-58 was issued Thursday 01 June 2023. Covered classes are team lead / employee / field technician / contractor / intern / vendor; other roles are outside scope.\n\nA2 changes the limit to $9,500 for role contractor, beginning 06 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nCASE 13184: Mateo Ames, role=vendor, region=north. Event date 13 March 2026; request received 24 April 2026; claimed amount $3,199. Signed manager approval: yes.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [1.0, 0.0, 0.0]}} {"id": "multihop-4994", "family": "multihop", "state": "Corporate registry excerpt:\n- The headquarters of Beacon Insurance is in Leeds.\n- Ingrid reports directly to Ravi.\n- Viktor is employed by Ironwood Manufacturing.\n- The headquarters of Atlas Freight is in Bergen.\n- Elena is employed by Ironwood Manufacturing.\n- Kenji reports directly to Ingrid.\n- Sofia is employed by Lattice Analytics.\n- Priya reports directly to Elena.\n- Jonas is employed by Ironwood Manufacturing.\n- Priya is employed by Pinnacle Software.\n- The headquarters of Pinnacle Software is in Porto.\n- Viktor reports directly to Priya.\n- Mara is employed by Beacon Insurance.\n- Ravi reports directly to Sofia.\n- Kenji is employed by Pinnacle Software.\n- The headquarters of Lattice Analytics is in Ghent.\n- Ingrid is employed by Beacon Insurance.\n- Ravi is employed by Ironwood Manufacturing.\n- The headquarters of Ironwood Manufacturing is in Porto.\n- Jonas reports directly to Kenji.\n- Elena reports directly to Mara.\n- Sofia reports directly to Viktor.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Sofia's manager's manager headquartered?", "criteria": {"0": "Bergen", "1": "Valencia", "2": "Porto", "3": "Turku"}}}, "targets": {"location": [0.0, 0.0, 1.0, 0.0]}} {"id": "intent-4995", "family": "intent", "state": "A user sent this message to the travel desk:\n\"File a lost baggage claim\"", "questions": {"intent": {"type": "choice", "instructions": "Select the option that most accurately describes the request.", "criteria": {"0": "books airfare", "1": "reports lost baggage", "2": "asks flight status", "3": "changes seat assignment", "4": "cancels a booking"}}}, "targets": {"intent": [0.0, 1.0, 0.0, 0.0, 0.0]}} {"id": "multihop-4996", "family": "multihop", "state": "Corporate registry excerpt:\n- Amara reports directly to Elena.\n- Omar is employed by Beacon Insurance.\n- Felix is employed by Ironwood Manufacturing.\n- The headquarters of Summit Energy is in Lyon.\n- Omar reports directly to Aisha.\n- Aisha is employed by Cobalt Health.\n- The headquarters of Cedar Retail Group is in Porto.\n- Felix reports directly to Amara.\n- The headquarters of Beacon Insurance is in Leeds.\n- Elena reports directly to Stefan.\n- Sofia is employed by Beacon Insurance.\n- Amara is employed by Summit Energy.\n- Tobias reports directly to Ravi.\n- The headquarters of Ironwood Manufacturing is in Tallinn.\n- Stefan reports directly to Tobias.\n- Stefan is employed by Cobalt Health.\n- Ravi is employed by Ironwood Manufacturing.\n- Ravi reports directly to Sofia.\n- Elena is employed by Ironwood Manufacturing.\n- The headquarters of Cobalt Health is in Austin.\n- Sofia reports directly to Omar.\n- Tobias is employed by Ironwood Manufacturing.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Stefan's manager's manager headquartered?", "criteria": {"0": "Tallinn", "1": "Nagoya", "2": "Cork", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "policy-4997", "family": "policy", "state": "Reference-only note: regional reporting moved to a new portal; this note is not an operative amendment.\n\nGoverning document MAN-85 was issued Sunday 28 May 2023. Covered classes are regional manager / team lead / vendor / contractor / employee; other roles are outside scope.\n\nA timely request is received no later than 30 days after the event. Senior review is required above the controlling limit and within an additional $300.\n\nA manager's signed exception extends the filing window to 60 days, but never raises the monetary limit.\n\nNorthwind Systems | decision file 65420 | data export review | consolidated rule pack\n\nA2 changes the limit to $9,500 for role regional manager, beginning 13 February 2025; when A1 and A2 overlap, the later A2 rule supersedes A1.\n\nThe ordinary limit is $900. A1 changes the limit to $5,000 for region south, from 16 May 2024 onward.\n\nCASE 65420: Yuki Tan, role=field technician, region=coastal. Event date 14 September 2024; request received 13 October 2024; claimed amount $9,801. Signed manager approval: no.", "questions": {"decision": {"type": "choice", "instructions": "Apply the operative policy text and case facts. What disposition is required?", "criteria": {"0": "Approve the request", "1": "Escalate for senior review", "2": "Deny the request"}}}, "targets": {"decision": [0.0, 0.0, 1.0]}} {"id": "multihop-4998", "family": "multihop", "state": "Corporate registry excerpt:\n- Ingrid is employed by Ironwood Manufacturing.\n- Elena is employed by Helios Logistics.\n- Zoya is employed by Beacon Insurance.\n- The headquarters of Summit Energy is in Lyon.\n- The headquarters of Ironwood Manufacturing is in Nagoya.\n- The headquarters of Beacon Insurance is in Cork.\n- Hana is employed by Summit Energy.\n- Ingrid reports directly to Felix.\n- Tessa is employed by Helios Logistics.\n- Felix is employed by Helios Logistics.\n- The headquarters of Pinnacle Software is in Cork.\n- Felix reports directly to Mei.\n- Tessa reports directly to Bruno.\n- Hana reports directly to Elena.\n- Priya reports directly to Hana.\n- Mei reports directly to Zoya.\n- Zoya reports directly to Tessa.\n- Priya is employed by Helios Logistics.\n- Elena reports directly to Ingrid.\n- Bruno is employed by Pinnacle Software.\n- Mei is employed by Helios Logistics.\n- The headquarters of Helios Logistics is in Bergen.", "questions": {"location": {"type": "choice", "instructions": "Using only the registry, in which city is the employer of Felix's manager's manager headquartered?", "criteria": {"0": "Cork", "1": "Porto", "2": "Turku", "3": "Oslo"}}}, "targets": {"location": [1.0, 0.0, 0.0, 0.0]}} {"id": "intent-4999", "family": "intent", "state": "A user sent this message to the support desk:\n\"The product broke — refund 47785 please\"", "questions": {"intent": {"type": "choice", "instructions": "Which description best captures the main thing the sender wants?", "criteria": {"0": "wants to cancel a placed order", "1": "reports an item arrived broken", "2": "asks for money back on a purchase", "3": "wants the delivery address updated", "4": "asks where an existing order is", "5": "wants a different size/color/variant"}}}, "targets": {"intent": [0.0, 0.0, 1.0, 0.0, 0.0, 0.0]}}