digraph {
	rankdir=TB
	N0 [label="Accessibility Support" color="#CD8FF2" fillcolor="#ECCFF5" shape=inputoutput style=filled]
	N1 [label="Customer Journey Mapping" color="#FFC085" fillcolor="#FFDAB9" shape=document style=filled]
	N2 [label="Sentiment Analysis" color="#FFC085" fillcolor="#FFDAB9" shape=parallelogram style=filled]
	N3 [label="Self_Service Portal Management" color="#BDAFA8" fillcolor="#E4E0DF" shape=multipledocuments style=filled]
	N4 [label="Issue Escalation" color="#CD8FF2" fillcolor="#ECCFF5" shape=ellipse style=filled]
	N5 [label="Email Support" color="#FFC085" fillcolor="#FFDAB9" shape=box style=filled]
	N6 [label="Order Status Check" color="#FFC085" fillcolor="#FFDAB9" shape=vnode_shape style=filled]
	N7 [label="First Contact Resolution Optimization" color="#BDAFA8" fillcolor="#E4E0DF" shape=rect style=filled]
	N8 [label="Social Media Response" color="#BDAFA8" fillcolor="#E4E0DF" shape=preparation style=filled]
	N9 [label="Post_Service Follow_up" color="#FFC085" fillcolor="#FFDAB9" shape=hexagon style=filled]
	N10 [label="Service Level Agreement Monitoring" color="#FFC085" fillcolor="#FFDAB9" shape=preparation style=filled]
	N11 [label="Personalized Assistance" color="#FFC085" fillcolor="#FFDAB9" shape=parallelogram style=filled]
	N12 [label="Virtual Assistant Interaction" color="#CD8FF2" fillcolor="#ECCFF5" shape=multipledocuments style=filled]
	S0 [label="" color="#CD8FF2" fillcolor="#ECCFF5" shape=circle style=filled fixedsize=true height=0.1 width=0.1]
	S1 [label="" color="#FFC085" fillcolor="#FFDAB9" shape=circle style=filled fixedsize=true height=0.1 width=0.1]
	S2 [label="" color="#FFC085" fillcolor="#FFDAB9" shape=circle style=filled fixedsize=true height=0.1 width=0.1]
	M0 [label="" color="#CD8FF2" fillcolor="#ECCFF5" shape=circle style=filled fixedsize=true height=0.1 width=0.1]
	M1 [label="" color="#BDAFA8" fillcolor="#E4E0DF" shape=circle style=filled fixedsize=true height=0.1 width=0.1]
	M2 [label="" color="#FFC085" fillcolor="#FFDAB9" shape=circle style=filled fixedsize=true height=0.1 width=0.1]
	subgraph cluster_Refund Processing {
		style="rounded,filled,dashed"
		color=gray50
		label="Refund Processing"
		nest0_0 [label="Customer Loyalty Program Support" color="#BDAFA8" fillcolor="#E4E0DF" shape=rectangle style=filled]
		nest0_1 [label="Complaint Resolution" color="#CD8FF2" fillcolor="#ECCFF5" shape=box style=filled]
		nest0_2 [label="Cross_selling Opportunities" color="#BDAFA8" fillcolor="#E4E0DF" shape=hexagon style=filled]
	}
	subgraph cluster_Account Management {
		style="rounded,filled,dashed"
		color=gray50
		label="Account Management"
		nest1_0 [label="Service Recovery" color="#BDAFA8" fillcolor="#E4E0DF" shape=multipledocuments style=filled]
		nest1_1 [label="Live Chat Support" color="#BDAFA8" fillcolor="#E4E0DF" shape=multipledocuments style=filled]
		nest1_2 [label="FAQ Management" color="#BDAFA8" fillcolor="#E4E0DF" shape=ellipse style=filled]
	}
	N0 -> N1 [color="#FFC085" penwidth=1.5 style=solid dir=forward]
	N1 -> N2 [color="#000000" penwidth=1.5 style=dashed label="automates" dir=forward]
	N2 -> N3 [color="#CD8FF2" penwidth=1.5 style=solid label="complies" dir=forward]
	N3 -> N4 [color="#000000" penwidth=1.5 style=dashed dir=forward]
	N4 -> N5 [color="#FFC085" penwidth=1.5 style=solid label="empathizes" dir=forward]
	N5 -> N6 [color="#CD8FF2" penwidth=1.5 style=dashed dir=forward]
	N6 -> N7 [color="#CD8FF2" penwidth=1.5 style=dashed dir=forward]
	N7 -> N8 [color="#FFC085" penwidth=1.5 style=solid dir=forward]
	N8 -> N9 [color="#000000" penwidth=1.5 style=dashed dir=forward]
	N9 -> N10 [color="#BDAFA8" penwidth=1.5 style=solid dir=forward]
	N10 -> N11 [color="#000000" penwidth=1.5 style=dashed dir=forward]
	N11 -> N12 [color="#CD8FF2" penwidth=1.5 style=dashed label="optimizes" dir=forward]
	nest0_0 -> nest0_1 [color="#FFC085" penwidth=1.5 style=dashed label="consults" dir=forward]
	nest0_1 -> nest0_2 [color="#000000" penwidth=1.5 style=dashed dir=forward]
	N8 -> nest0_0 [color="#CD8FF2" penwidth=1.5 style=solid dir=forward]
	nest0_2 -> N10 [color="#CD8FF2" penwidth=1.5 style=dashed dir=forward]
	nest1_0 -> nest1_1 [color="#000000" penwidth=1.5 style=solid dir=forward]
	nest1_1 -> nest1_2 [color="#BDAFA8" penwidth=1.5 style=solid dir=forward]
	N9 -> nest1_0 [color="#CD8FF2" penwidth=1.5 style=dashed dir=forward]
	nest1_2 -> N11 [color="#FFC085" penwidth=1.5 style=solid dir=forward]
	N7 -> S0 [color="#BDAFA8" penwidth=1.5 style=solid dir=forward]
	S0 -> N12 [color="#FFC085" penwidth=1.5 style=dashed dir=forward]
	S0 -> N10 [color="#000000" penwidth=1.5 style=dashed dir=forward]
	N2 -> S1 [color="#000000" penwidth=1.5 style=solid dir=forward]
	S1 -> N8 [color="#BDAFA8" penwidth=1.5 style=dashed dir=forward]
	S1 -> N4 [color="#000000" penwidth=1.5 style=dashed dir=forward]
	S1 -> N7 [color="#CD8FF2" penwidth=1.5 style=dashed dir=forward]
	S1 -> N11 [color="#BDAFA8" penwidth=1.5 style=solid dir=forward]
	N6 -> S2 [color="#FFC085" penwidth=1.5 style=dashed dir=forward]
	S2 -> N9 [color="#000000" penwidth=1.5 style=solid dir=forward]
	S2 -> N8 [color="#000000" penwidth=1.5 style=dashed dir=forward]
	S2 -> N10 [color="#BDAFA8" penwidth=1.5 style=solid dir=forward]
	S2 -> N11 [color="#000000" penwidth=1.5 style=dashed dir=forward]
	N6 -> M0 [color="#000000" penwidth=1.5 style=dashed dir=forward]
	N4 -> M0 [color="#000000" penwidth=1.5 style=solid dir=forward]
	N0 -> M0 [color="#000000" penwidth=1.5 style=solid dir=forward]
	N5 -> M0 [color="#000000" penwidth=1.5 style=solid dir=forward]
	M0 -> N10 [color="#BDAFA8" penwidth=1.5 style=dashed dir=forward]
	N0 -> M1 [color="#000000" penwidth=1.5 style=solid label="personals" dir=forward]
	N4 -> M1 [color="#000000" penwidth=1.5 style=dashed dir=forward]
	N5 -> M1 [color="#000000" penwidth=1.5 style=dashed dir=forward]
	N6 -> M1 [color="#FFC085" penwidth=1.5 style=solid dir=forward]
	M1 -> N9 [color="#BDAFA8" penwidth=1.5 style=dashed dir=forward]
	N3 -> M2 [color="#BDAFA8" penwidth=1.5 style=dashed dir=forward]
	N2 -> M2 [color="#FFC085" penwidth=1.5 style=solid dir=forward]
	N4 -> M2 [color="#FFC085" penwidth=1.5 style=solid dir=forward]
	N6 -> M2 [color="#CD8FF2" penwidth=1.5 style=dashed dir=forward]
	M2 -> N12 [color="#FFC085" penwidth=1.5 style=dashed dir=forward]
}