digraph {
	rankdir=RL
	N0 [label="Email Support" color="#388E3C" fillcolor="#F1F8E9" shape=hexagon style=filled]
	N1 [label="Knowledge Base Creation" color="#388E3C" fillcolor="#F1F8E9" shape=multipledocuments style=filled]
	N2 [label="Order Status Check" color="#CB9BE1" fillcolor="#F2E6F5" shape=rectangle style=filled]
	N3 [label="Service Blueprinting" color="#CB9BE1" fillcolor="#F2E6F5" shape=database style=filled]
	N4 [label="Complaint Trend Analysis" color="#388E3C" fillcolor="#F1F8E9" shape=action style=filled]
	N5 [label="Refund Processing" color="#388E3C" fillcolor="#F1F8E9" shape=action style=filled]
	N6 [label="Inquiry Handling" color="#CB9BE1" fillcolor="#F2E6F5" shape=hexagon style=filled]
	N7 [label="Product Information Provision" color="#CB9BE1" fillcolor="#F2E6F5" shape=inputoutput style=filled]
	N8 [label="Customer Loyalty Program Support" color="#CB9BE1" fillcolor="#F2E6F5" shape=multipledocuments style=filled]
	N9 [label="Feedback Loop to Product Development" color="#388E3C" fillcolor="#F1F8E9" shape=database style=filled]
	N10 [label="Feedback Collection" color="#CB9BE1" fillcolor="#F2E6F5" shape=database style=filled]
	N11 [label="Issue Escalation" color="#7E57C2" fillcolor="#D1C4E9" shape=rect style=filled]
	N12 [label="FAQ Management" color="#388E3C" fillcolor="#F1F8E9" shape=box style=filled]
	N13 [label="Complaint Resolution" color="#CB9BE1" fillcolor="#F2E6F5" shape=rectangle style=filled]
	N14 [label="Service Level Agreement Monitoring" color="#7E57C2" fillcolor="#D1C4E9" shape=vnode_shape style=filled]
	N15 [label="Social Media Response" color="#7E57C2" fillcolor="#D1C4E9" shape=parallelogram style=filled]
	N16 [label="Call Center Management" color="#388E3C" fillcolor="#F1F8E9" shape=action style=filled]
	N17 [label="Technical Support" color="#7E57C2" fillcolor="#D1C4E9" shape=inputoutput style=filled]
	N18 [label="First Contact Resolution Optimization" color="#7E57C2" fillcolor="#D1C4E9" shape=vnode_shape style=filled]
	N19 [label="Customer Journey Mapping" color="#388E3C" fillcolor="#F1F8E9" shape=database style=filled]
	N20 [label="Proactive Communication" color="#7E57C2" fillcolor="#D1C4E9" shape=database style=filled]
	S0 [label="" color="#388E3C" fillcolor="#F1F8E9" shape=circle style=filled fixedsize=true height=0.1 width=0.1]
	S1 [label="" color="#CB9BE1" fillcolor="#F2E6F5" shape=circle style=filled fixedsize=true height=0.1 width=0.1]
	M0 [label="" color="#388E3C" fillcolor="#F1F8E9" shape=circle style=filled fixedsize=true height=0.1 width=0.1]
	M1 [label="" color="#7E57C2" fillcolor="#D1C4E9" shape=circle style=filled fixedsize=true height=0.1 width=0.1]
	subgraph cluster_Customer Retention Strategies {
		style="rounded,filled,dashed"
		color=gray50
		label="Customer Retention Strategies"
		nest0_0 [label="Up_selling Opportunities" color="#CB9BE1" fillcolor="#F2E6F5" shape=vnode_shape style=filled]
		nest0_1 [label="Multilingual Support" color="#7E57C2" fillcolor="#D1C4E9" shape=preparation style=filled]
	}
	subgraph cluster_Self_Service Portal Management {
		style="rounded,filled,dashed"
		color=gray50
		label="Self_Service Portal Management"
		nest1_0 [label="Live Chat Support" color="#7E57C2" fillcolor="#D1C4E9" shape=hexagon style=filled]
		nest1_1 [label="Customer Satisfaction Survey" color="#7E57C2" fillcolor="#D1C4E9" shape=action style=filled]
		nest1_2 [label="Customer Relationship Management System Use" color="#388E3C" fillcolor="#F1F8E9" shape=parallelogram style=filled]
	}
	N0 -> N1 [color="#7E57C2" penwidth=1.5 style=dashed dir=forward]
	N1 -> N2 [color="#CB9BE1" penwidth=1.5 style=solid dir=forward]
	N2 -> N3 [color="#7E57C2" penwidth=1.5 style=solid dir=forward]
	N3 -> N4 [color="#000000" penwidth=1.5 style=solid dir=forward]
	N4 -> N5 [color="#000000" penwidth=1.5 style=solid dir=forward]
	N5 -> N6 [color="#7E57C2" penwidth=1.5 style=solid dir=forward]
	N6 -> N7 [color="#000000" penwidth=1.5 style=solid dir=forward]
	N7 -> N8 [color="#000000" penwidth=1.5 style=dashed dir=forward]
	N8 -> N9 [color="#CB9BE1" penwidth=1.5 style=dashed dir=forward]
	N9 -> N10 [color="#CB9BE1" penwidth=1.5 style=solid dir=forward]
	N10 -> N11 [color="#000000" penwidth=1.5 style=solid dir=forward]
	N11 -> N12 [color="#388E3C" penwidth=1.5 style=dashed dir=forward]
	N12 -> N13 [color="#7E57C2" penwidth=1.5 style=solid dir=forward]
	N13 -> N14 [color="#7E57C2" penwidth=1.5 style=solid dir=forward]
	N14 -> N15 [color="#CB9BE1" penwidth=1.5 style=solid dir=forward]
	N15 -> N16 [color="#CB9BE1" penwidth=1.5 style=solid dir=forward]
	N16 -> N17 [color="#000000" penwidth=1.5 style=solid dir=forward]
	N17 -> N18 [color="#388E3C" penwidth=1.5 style=dashed dir=forward]
	N18 -> N19 [color="#7E57C2" penwidth=1.5 style=dashed dir=forward]
	N19 -> N20 [color="#7E57C2" penwidth=1.5 style=dashed dir=forward]
	nest0_0 -> nest0_1 [color="#000000" penwidth=1.5 style=solid dir=forward]
	N11 -> nest0_0 [color="#000000" penwidth=1.5 style=solid dir=forward]
	nest0_1 -> N17 [color="#000000" penwidth=1.5 style=dashed label="analyzes" dir=forward]
	nest1_0 -> nest1_1 [color="#388E3C" penwidth=1.5 style=solid dir=forward]
	nest1_1 -> nest1_2 [color="#CB9BE1" penwidth=1.5 style=solid dir=forward]
	N15 -> nest1_0 [color="#388E3C" penwidth=1.5 style=solid label="resolves" dir=forward]
	nest1_2 -> N20 [color="#7E57C2" penwidth=1.5 style=solid dir=forward]
	N15 -> S0 [color="#CB9BE1" penwidth=1.5 style=dashed dir=forward]
	S0 -> N19 [color="#7E57C2" penwidth=1.5 style=dashed dir=forward]
	S0 -> N17 [color="#7E57C2" penwidth=1.5 style=solid dir=forward]
	S0 -> N20 [color="#388E3C" penwidth=1.5 style=solid dir=forward]
	S0 -> N18 [color="#000000" penwidth=1.5 style=dashed dir=forward]
	N13 -> S1 [color="#000000" penwidth=1.5 style=solid dir=forward]
	S1 -> N15 [color="#388E3C" penwidth=1.5 style=dashed dir=forward]
	S1 -> N20 [color="#CB9BE1" penwidth=1.5 style=solid dir=forward]
	S1 -> N18 [color="#388E3C" penwidth=1.5 style=dashed dir=forward]
	S1 -> N19 [color="#000000" penwidth=1.5 style=solid dir=forward]
	N1 -> M0 [color="#CB9BE1" penwidth=1.5 style=dashed dir=forward]
	N8 -> M0 [color="#CB9BE1" penwidth=1.5 style=solid label="consults" dir=forward]
	N5 -> M0 [color="#CB9BE1" penwidth=1.5 style=solid label="monitors" dir=forward]
	M0 -> N10 [color="#000000" penwidth=1.5 style=solid dir=forward]
	N4 -> M1 [color="#CB9BE1" penwidth=1.5 style=solid dir=forward]
	N3 -> M1 [color="#000000" penwidth=1.5 style=dashed dir=forward]
	N1 -> M1 [color="#7E57C2" penwidth=1.5 style=solid dir=forward]
	N2 -> M1 [color="#388E3C" penwidth=1.5 style=solid dir=forward]
	M1 -> N7 [color="#000000" penwidth=1.5 style=solid dir=forward]
}