VIC: Hello, I’m a customer service representative from a certain bank. Your account just had a suspicious transaction, and we need your cooperation to verify it. For the safety of your funds, please provide your personal information as soon as possible so we can investigate. Scam: Sure, I’ve been feeling something’s off lately. What information do you need? VIC: Thank you for your cooperation. Please provide your ID number, bank card number, and the date and amount of your most recent transaction so we can quickly locate the issue. For security reasons, do not provide this information through any channel other than the phone. Scam: Okay, I understand. My ID number is… (begins providing information) VIC: Got it, we have recorded your information and will process it promptly and get back to you. Thank you for your cooperation, and have a nice day. Goodbye. Scam: Okay, thank you for your help. Goodbye.