VIC: Hello, this is customer service from XYZ Bank. We have detected an unusual transaction on your account. For your safety, we need your cooperation to verify it. Are you available now?  
Scam: Hello, I’m available. What’s the issue?  
VIC: This morning, a transfer of 5,600 yuan was made from your account. We suspect it may be a fraudulent transaction. To ensure your funds are safe, we need you to provide some information for identity verification.  
Scam: Oh, really? I didn’t make any transfer this morning. What information do I need to provide?  
VIC: To confirm it was you, we need your ID card number and the phone number registered with the bank. Please cooperate so we can resolve this quickly.  
Scam: Okay, my ID number is XXXXXX, and my phone number is 138XXXXXX. I hope you can handle this quickly; I’m a bit worried.  
VIC: Got it. We’ll process this as soon as possible and reply within twenty‑four hours. Thank you for your cooperation. Goodbye.  
Scam: Okay, thanks. I hope the issue gets resolved soon. Goodbye.