VIC: Hello, this is the customer service center of XX Bank. I am customer service representative Xiao Li. We have detected abnormal activity on your account, and to ensure the safety of your funds, we need you to verify some information. Is it convenient for you right now?  
Scam: Hi, Xiao Li. I'm fine right now. Go ahead, what information do you need to verify?  
VIC: Thank you for your cooperation. First, could you provide your full name and the phone number you registered when you opened the account? This will help us verify your identity more quickly.  
Scam: Sure, my full name is Zhang Wei, and the phone number is 13812345678. Is that enough?