title: 2022 World of shipping Portugal: an international research conference on maritime affairs
abstract: Abstract The COVID-19 pandemic has changed the world. It showed the possibility of running economic activities remotely, allowing people to learn how to have a more balanced life. As a result, electronic commerce flourished, and it is here to stay. However, only time will tell whether people will shop more online or return to traditional brick-and-mortar shopping. With more people at home, prevented from going out to a cinema, or a theatre, the service industry was severely impacted until govern
journal: Journal of Shipping and Trade