title: AUTOMATION AND INNOVATIONS IN LOGISTIC PROCESSES OF ELECTRONIC COMMERCE
abstract: Many different kinds of automation are saving great amount of time and money in e-commerce. This paper gives an overview of the current applications and future of robots in e-commerce and discusses the various factors that that are important to choosing the best approach in ‘last-mile-delivery’. It discusses advantages and disadvantages of autonomous vehicles, questions about safety and reliability and marketing effect. Automation at earlier stages of supply chain, less visible for clients has m
journal: Information System in Management