title: Institution Building for It Governance and Management
abstract: Institution building and change management for IT organizations is challenging even for small cases. Success rates can be improved by careful collection of verified good practices. NATO experience provides examples of good practice. Learning from one of the largest efforts in NATO Reform, launched after the 2010 Lisbon Summit, i.e. the establishment of the NATO Communications and Information Agency (NCIA) is indispensable. The focus of this article is on the identification of the process and rel
journal: Information & Security An International Journal