jurisdiction_code large_stringclasses 182
values | jurisdiction_name large_stringclasses 182
values | fiscal_year int16 2.01k 2.02k | survey_round large_stringclasses 8
values | questionnaire_generation large_stringclasses 3
values | indicator_code large_stringlengths 5 18 | indicator_label large_stringlengths 9 194 | indicator_value_kind large_stringclasses 5
values | value_raw large_stringlengths 0 1.02k | value_numeric float64 -1,892,000,000 22,138,964B ⌀ | value_text large_stringclasses 339
values | value_status large_stringclasses 5
values | unit_multiplier int8 0 3 | monetary_unit large_stringclasses 2
values | value_local_currency_units float64 -1,892,000,000 22,138,964B ⌀ | form_status large_stringclasses 3
values | footnote large_stringclasses 773
values | source_dataflow large_stringclasses 3
values | source_dataflow_version large_stringclasses 2
values |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81090_46 | Total arrears as percentage of collections by tax type (%) PIT | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81090_47 | Percentage of arrears older than 12 months (%) PIT | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81110_44 | Stock of arrears at end of fiscal year by tax type - Employer withholdings | numeric | D | null | null | not_available | 0 | thousands of local currency | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81110_45 | Value of arrears older than 12 months by tax type at end of fiscal year - Employer withholdings | numeric | D | null | null | not_available | 0 | thousands of local currency | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81110_47 | Percentage of arrears older than 12 months (%) Employer withholdings | numeric | 0 | 0 | null | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81110_47 | Percentage of arrears older than 12 months (%) Employer withholdings | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81120_44 | Stock of arrears at end of fiscal year by tax type - All other arrears | numeric | D | null | null | not_available | 0 | thousands of local currency | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81120_45 | Value of arrears older than 12 months by tax type at end of fiscal year - All other arrears | numeric | D | null | null | not_available | 0 | thousands of local currency | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81120_47 | Percentage of arrears older than 12 months (%) Other arrears | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81130_46 | Total arrears as percentage of collections by tax type (%) Total arrears | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81130_46 | Total arrears as percentage of collections by tax type (%) Total arrears | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81130_47 | Percentage of arrears older than 12 months (%) Total arrears | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81130_47 | Percentage of arrears older than 12 months (%) Total arrears | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81160 | Large taxpayer office or program | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81160 | Large taxpayer office or program | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81190_49 | Organisational structure of LTO or program - By economic sector | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81190_49 | Organisational structure of LTO or program - By economic sector | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81190_51 | Organisational structure of LTO or program - By other criteria | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81190_51 | Organisational structure of LTO or program - By other criteria | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81200_52 | Functions carried out by LTO or program - Registration | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81200_52 | Functions carried out by LTO or program - Registration | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81200_53 | Functions carried out by LTO or program - Return and payment processing | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81200_53 | Functions carried out by LTO or program - Return and payment processing | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81200_54 | Functions carried out by LTO or program - Services (e.g. telephone calls, contacts and rulings) | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81200_54 | Functions carried out by LTO or program - Services (e.g. telephone calls, contacts and rulings) | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81200_55 | Functions carried out by LTO or program - Audit | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81200_55 | Functions carried out by LTO or program - Audit | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81200_56 | Functions carried out by LTO or program - Collection enforcement and management of arrears | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81200_56 | Functions carried out by LTO or program - Collection enforcement and management of arrears | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81200_57 | Functions carried out by LTO or program - Dispute resolution | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81200_57 | Functions carried out by LTO or program - Dispute resolution | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81220 | No. of FTEs in LTO or program (excluding HR management, admin and other support FTE) | numeric | 64 | 64 | null | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81220 | No. of FTEs in LTO or program (excluding HR management, admin and other support FTE) | numeric | 64 | 64 | null | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81230 | No. of corporate taxpayers managed by LTO or program | numeric | 562 | 562 | null | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81230 | No. of corporate taxpayers managed by LTO or program | numeric | 562 | 562 | null | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81240 | No. of individual taxpayers managed by LTO or program | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81240 | No. of individual taxpayers managed by LTO or program | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81260 | Tax types administered by LTO or program - CIT | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81260 | Tax types administered by LTO or program - CIT | binary | No | null | No | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81270 | Net revenue collected by LTO or program - CIT | numeric | D | null | null | not_available | 0 | thousands of local currency | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81280 | Tax types administered by LTO or program - PIT | binary | No | null | No | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81280 | Tax types administered by LTO or program - PIT | binary | No | null | No | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81300 | Tax types administered by LTO or program - VAT | binary | No | null | No | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81300 | Tax types administered by LTO or program - VAT | binary | No | null | No | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81320 | Tax types administered by LTO or program - Employer withholdings | binary | No | null | No | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81320 | Tax types administered by LTO or program - Employer withholdings | binary | No | null | No | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81340 | Tax types administered by LTO or program - Other taxes | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81340 | Tax types administered by LTO or program - Other taxes | binary | No | null | No | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81350 | Net revenue collected by LTO or program - Other taxes | numeric | D | null | null | not_available | 0 | thousands of local currency | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81370 | HNWI program | binary | No | null | No | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81370 | HNWI program | binary | No | null | No | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81470 | Specific programs for SMEs | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81470 | Specific programs for SMEs | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81490 | SMEs defined in legislation | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81490 | SMEs defined in legislation | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81530 | No. of SMEs managed under the program | numeric | 1647 | 1,647 | null | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81530 | No. of SMEs managed under the program | numeric | 0 | 0 | null | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81570 | Simplified income tax regime for small taxpayers | binary | No | null | No | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81570 | Simplified income tax regime for small taxpayers | binary | No | null | No | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81630 | Formal taxpayer service and assistance strategy present | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81630 | Formal taxpayer service and assistance strategy present | binary | Yes | null | Yes | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81650 | Relative priority of key aspects of the current service and assistance strategy - Reduce the administrative burden on taxpayers | categorical | High | null | High | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81650 | Relative priority of key aspects of the current service and assistance strategy - Reduce the administrative burden on taxpayers | categorical | High | null | High | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81660 | Relative priority of key aspects of the current service and assistance strategy - Increase self-service | categorical | High | null | High | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81660 | Relative priority of key aspects of the current service and assistance strategy - Increase self-service | categorical | High | null | High | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81670 | Relative priority of key aspects of the current service and assistance strategy - Deliver "joined-up / all of government" services | categorical | High | null | High | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81670 | Relative priority of key aspects of the current service and assistance strategy - Deliver "joined-up / all of government" services | categorical | Low | null | Low | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81680 | Relative priority of key aspects of the current service and assistance strategy - Design for "digital by default" | categorical | High | null | High | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81680 | Relative priority of key aspects of the current service and assistance strategy - Design for "digital by default" | categorical | Low | null | Low | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81690 | Relative priority of key aspects of the current service and assistance strategy - Improve taxpayer satisfaction | categorical | Medium | null | Medium | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81690 | Relative priority of key aspects of the current service and assistance strategy - Improve taxpayer satisfaction | categorical | High | null | High | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81700 | Relative priority of key aspects of the current service and assistance strategy - Reduce overall administrative cost | categorical | High | null | High | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81700 | Relative priority of key aspects of the current service and assistance strategy - Reduce overall administrative cost | categorical | High | null | High | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81710 | Relative priority of key aspects of the current service and assistance strategy - Improve certainty for taxpayers | categorical | Medium | null | Medium | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81710 | Relative priority of key aspects of the current service and assistance strategy - Improve certainty for taxpayers | categorical | High | null | High | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81720 | Relative priority of key aspects of the current service and assistance strategy - Facilitate omni / multi-channel approach | categorical | High | null | High | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81720 | Relative priority of key aspects of the current service and assistance strategy - Facilitate omni / multi-channel approach | categorical | High | null | High | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81730 | Relative priority of key aspects of the current service and assistance strategy - Provide / facilitate access to educational services | categorical | High | null | High | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81730 | Relative priority of key aspects of the current service and assistance strategy - Provide / facilitate access to educational services | categorical | High | null | High | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81740 | Relative priority of key aspects of the current service and assistance strategy - Other high priorities exist | binary | No | null | No | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81740 | Relative priority of key aspects of the current service and assistance strategy - Other high priorities exist | binary | No | null | No | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81760 | Fees charged for specific services (other than rulings) | binary | No | null | No | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81760 | Fees charged for specific services (other than rulings) | binary | No | null | No | value | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81810_75 | Incoming contacts - Telephone - No. of contacts received | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81810_75 | Incoming contacts - Telephone - No. of contacts received | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81810_76 | Incoming contacts - Telephone - No. of contacts received that require active human intervention | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81810_76 | Incoming contacts - Telephone - No. of contacts received that require active human intervention | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81810_78 | Incoming contacts - Telephone - Average resolution time in minutes | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81810_78 | Incoming contacts - Telephone - Average resolution time in minutes | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81820_75 | Incoming contacts - E-mail - No. of contacts received | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81820_75 | Incoming contacts - E-mail - No. of contacts received | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81820_76 | Incoming contacts - E-mail - No. of contacts received that require active human intervention | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81820_76 | Incoming contacts - E-mail - No. of contacts received that require active human intervention | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81830_75 | Incoming contacts - Paper - No. of contacts received | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81830_75 | Incoming contacts - Paper - No. of contacts received | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81830_76 | Incoming contacts - Paper - No. of contacts received that require active human intervention | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81830_76 | Incoming contacts - Paper - No. of contacts received that require active human intervention | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81840_75 | Incoming contacts - In person - No. of contacts received | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,015 | ISORA 2016 | ISORA 2016 | 81840_75 | Incoming contacts - In person - No. of contacts received | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
AGO | Angola | 2,014 | ISORA 2016 | ISORA 2016 | 81840_76 | Incoming contacts - In person - No. of contacts received that require active human intervention | numeric | D | null | null | not_available | 0 | null | null | null | null | ISORA_2016_DATA_PUB | 2.0.0 |
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