answer: #Person1# will help Ms. Dawson double-check the documents that will be sent to Vietnam via L/C.
documents: #Person1#: Welcome to the International Business Department. How can I help you?
  #Person2#: Hello. I'm Ms. Dawson from Lexington Software. I need to send these documents to Vietnam via L / C.
  #Person1#: No problem, I can do that for you right now. Have you checked the documents?
  #Person2#: I have, but I have never done this before so would it be possible for you to double check them?
  #Person1#: Of course, that's all part of the service.
  #Person2#: Thank you. I don't think there should be any problems, but just to be sure. . .
  #Person1#: Don't worry ; I'm sure it will be fine. If I do have any queries I'll call you, OK?
  #Person2#: That's fine. Thank you again.