answer: Josh O'Neil comes to see Joanna Stevens. #Person2# serves him with coffee and leads him to Joanna's office.
documents: #Person1#: Good afternoon. May I help you?
  #Person2#: Yes, I ' m here to see Joanna Stevens. I have an appointment at four.
  #Person1#: Certainly, may I take your name? I ' ll let her know you ' Ve arrived.
  #Person2#: Sure, it ' s Josh O ' Neil.
  #Person1#: Ms. Stevens will be with you momentarily. Can I offer you something to drink?
  #Person2#: Yes, a coffee would be nice, thank you.
  #Person1#: Here you are. Ms. Stevens is ready for you now. I ' ll show you to her office, right this way.