answer: #Person1# greets Mr. Brown and helps him with a Deposit Certification.
documents: #Person1#: Hey, Mr. Brown. How are you? Look at that smile on your face!
  #Person2#: Recently it's been pretty good, actually.
  #Person1#: That's what we like to hear, a profitable business.
  #Person2#: Well, yes. Thanks, there's no trouble at the moment.
  #Person1#: So, what can I do for you today? Are you needing to withdraw or transfer?
  #Person2#: I'm going to need a Deposit Certification, to handle the affairs related to home.
  #Person1#: Oh, domestic things? Yes, of course, we can help you with that.