answer: #Person1# helps #Person2# check-in, handles #Person2#'s baggage, and tells #Person2# #Person2#'s boarding gate.
documents: #Person1#: Good afternoon. May I help you?
  #Person2#: Yes. I'd like to check in, please.
  #Person1#: May I see your ticket and passport, please?
  #Person2#: Sure. Here they are.
  #Person1#: Please put your baggage on the scale.
  #Person2#: What's the weight limit?
  #Person1#: Thirty two kilos.
  #Person2#: I hope my baggage aren't overweight.
  #Person1#: No. They aren't.
  #Person2#: May I carry this satchel?
  #Person1#: Sure. But please attach this claim tag.
  #Person2#: OK.
  #Person1#: Here is your boarding pass.
  #Person2#: Which gate?
  #Person1#: Gate Four. Please go and have a seat in the waiting hall.
  #Person2#: Thank you.