answer: #Person2# needs to transfer money to a company account and provides #Person1# with the name of the company, the bank routing number, the bank's address and phone number.
documents: #Person1#: Good morning, welcome to Bank of the USA. How may I help you today?
  #Person2#: Hi, I need to transfer some money to another account. It's urgent.
  #Person1#: Okay, have you made a wire transfer at our bank before?
  #Person2#: No. I'Ve never made a transfer before.
  #Person1#: It's alright, I will take you through the procedure. Are you transferring funds to a company or an individual account?
  #Person2#: A company account. I need to pay a bill.
  #Person1#: Okay, I'll need the name of the company and their bank routing number as well as their bank's address and phone number.
  #Person2#: I have all the information in this folder.
  #Person1#: Well. You'Ve come prepared. I have all the necessary materials so we can go ahead and make the transfer right now. It's a simple transaction, and we can process it today.
  #Person2#: Oh, that's such a relief. I didn't want the payment to be overdue. Thank you so much.
  #Person1#: It's my pleasure.