answer: Betty requests Richard to check the fax machine. Richard will come up later.
documents: #Person1#: Excuse me, Richard? Are you busy at the moment? 
  #Person2#: Not really, Betty. What do you need? 
  #Person1#: My fax machine's on the blink. Would you take a look at it? 
  #Person2#: Sure. I just need to do one other job first. How about if I come up around 11:30?