answer: John Smith calls a hotel to reserve a room.
documents: #Person1#: Hello, Peace Hotel.
  #Person2#: Hello, I'm calling from Beijing. I'd like to reserve a double room with a bath from tonight on for five days, please.
  #Person1#: A moment, please. I'll check our room availability for these days. . . Yes, that's all right. What's your name please?
  #Person2#: John Smith. J-O-H-N S-M-I-T-H.