answer: #Person1# worries about the safety of the goods as #Person2# use cartons for the consignment. #Person2# assures #Person1# of their delivery service and tells #Person1# the charge will be much higher if #Person1# demands wooden cases. #Person1# agrees to use cartons.
documents: #Person1#: What kind of packing do you plan to use for this consignment of goods?
  #Person2#: Cartons. Is that okay?
  #Person1#: I'm concerned about the possible jolting, squeezing and collision that may take place when these cases are moved about.
  #Person2#: Well, what I can tell you is this. We've got an excellent record on making deliveries to our customers. Besides, all our cartons are lined with shockproof cardboards and are wrapped up with polyethylene sheets. So they're not only shockproof but also dampproof.
  #Person1#: In that case, I guess I can rest assured.
  #Person2#: Well, I guess you can say that. The safety of packing is something we always pay a lot of attention to. Especially for those fragile commodities, we've got to be extra careful. Otherwise, if the things we don't want to see happened, we would be responsible and that'll cause you a lot of inconvenience, too.
  #Person1#: You're right. But wouldn't it be safer to use wooden cases?
  #Person2#: We sure can if you want us to, but the charge will be much higher.
  #Person1#: It wouldn't be worth the trouble in that case, would it? Let's still use cartons.
  #Person2#: Sure, no problem. As I said, cartons are good enough for goods like this. You don't have to worry about it.