answer: #Person1# makes a complaint call when his new computer doesn't work.
documents: #Person1#: Hello, Is this EYE computers?
  #Person2#: Yeas, It is. Sewen Jes speaking. How can I help?
  #Person1#: Actually, I'm calling to complain about your service. The computer I bought last week is faulty.
  #Person2#: Oh, I'm sorry to hear that, sir. What exactly is problem?
  #Person1#: Well, easily, It doesn't work. It doesn't even start probably.
  #Person2#: Oh, dear! I'll do well I can.