answer: #Person2# wants to check out a magazine. #Person1# refuses because it's against the policy.
documents: #Person1#: May I help you?
  #Person2#: I would like to return this book.
  #Person1#: May I do anything else for you?
  #Person2#: I would also like to check out this magazine.
  #Person1#: I can't let you do that.
  #Person2#: Why is that?
  #Person1#: Our policy doesn't allow anyone to check out the magazines.
  #Person2#: What things am I allowed to check out?
  #Person1#: You are only allowed to check out books or videos.
  #Person2#: I really need to check out this magazine.
  #Person1#: I'm sorry, but that's our policy.
  #Person2#: That's stupid.