answer: #Person1# announces the plane is delayed due to airport congestion. #Person1#'ll miss the connecting flight and asks for other available flights.
documents: #Person1#: Ladies and gentlemen, our flight will be delayed for one hour due to the congestion of the airport.
  #Person2#: Excuse me, Miss. What did the announcement say?
  #Person1#: We'll be delayed for one hour, because the airport is very crowded.
  #Person2#: No kidding! We'll miss the connecting flight.
  #Person1#: Oh, will you? That's too bad. We're very sorry to cause you a lot of trouble.
  #Person2#: I really have to get to Paris by this evening. Would you please try to find any other available flight?