answer: Derek Schneider whose hip was broken last year wants to apply for a parking permit. #Person1# asks for Derek's student ID and his permission letter that certifies his disability, then #Person1# tells Derek to complete the application form.
documents: #Person1#: Can I help you?
  #Person2#: Yes, I need to apply for a parking permit.
  #Person1#: Are you a professor?
  #Person2#: What? Are you kidding? I'm only 22 years old!
  #Person1#: Yes, I am kidding. But don't you know only professors and students with disabilitiescan apply for parking permits?
  #Person2#: Yes, I know. I have a disability. My hip was broken last year. And I can't walk well.
  #Person1#: Oh, I'm sorry. I didn't know.
  #Person2#: It's alright. You didn't see me walk to the desk.
  #Person1#: Here is the application form. I also need to see your student ID and your permission letter from the university.
  #Person2#: My permission letter?
  #Person1#: Yes, the letter that certifies you have a disability. And it must certify your disability entitles you to a parking place.
  #Person2#: I was told I should have the letter sent directly to your office.
  #Person1#: Yes. Or you can bring it yourself.
  #Person2#: But I asked them to send it to you directly.
  #Person1#: Let me look in the file then. Maybe we received it.
  #Person2#: My name is Derek Schneider, S - C - H - N - E - I - D - E - R.
  #Person1#: Yes, here it is. Alright. Then I just need your completed application form, and I will be able to process your request.
  #Person2#: Good. I will sit over there and fill out the form. I will give it to you in a few minutes. Oh, by the way, can I apply for any parking lot I want?
  #Person1#: The form has a map on the back. You may specify your top four choices. We will give a spot in the lot that has an opening.
  #Person2#: I see. Thank you.
  #Person1#: You're very welcome.