answer: #Person2# phones the Operator to ask how to get an outside line.
documents: #Person1#: Operator. May I help you?
  #Person2#: Yes. How do I get an outside line, please?
  #Person1#: Just dial 0, wait for the dial tone, and then dial the phone number you want to call. Or we can place a call for you, if you want.
  #Person2#: No, thanks a lot. I'll try it myself.