answer: #Person2# wants a return as the fish tastes a bit off, but #Person1# tells her she can only have a replacement. So #Person2# orders the steak medium-rare under #Person1#'s recommendation.
documents: #Person1#: Is there anything wrong with your food this evening, Miss?
  #Person2#: Sorry to trouble you. But I don't think this fish is fresh. It actually tastes a bit off.
  #Person1#: Sorry, Miss. I'll place it immediately, can I get you another drink, or you wait?
  #Person2#: No, please don't do that. I'd just like to return it.
  #Person1#: I'm sorry, Miss, but I'm afraid we can't do that. You'll order something else instead. I'd love to suggest the steak, it's the special today, and quite tasty.
  #Person2#: Ok, then please bring me the steak mediun-rare, thank you.
  #Person1#: Ok, Miss. I hope you enjoy the rest of your dinner.