answer: #Person2# tells #Person1# that they will use cardboard boxes to pack the goods and dismantle the computers before shipment. #Person1# agrees using cardboard boxes as long as #Person2# can guarantee the safety of the computers.
documents: #Person1#: We've settled price, order, payment, now I am calling to ask about package. How can we pack the goods?
  #Person2#: As a rule, we use cardboard boxes for outer packing. Besides, I would like to make it clear that each piece of computer will be dismantled into several parts before shipment.
  #Person1#: Do you mean that we are responsible for putting them together?
  #Person2#: Yes. As you know, that's the common practice for exporting computer. This can avoid some damages on computers in the process of transportation.
  #Person1#: I see. Why not use wooden cases?
  #Person2#: If you prefer wooden cases, we will provide them. But cardboard boxes are light, less expensive, and more convenient to handle in the course of packing and unpacking.
  #Person1#: Oh, I know. Does it mean that shipment will have to be delayed if I insist on using wooden cases?
  #Person2#: Perhaps. That will be more complicated, if we use wooden boxes.
  #Person1#: Then you may use cardboard boxes for outer packing so long as you can guarantee the safety of the computers.
  #Person2#: That is guaranteed. Each box is lined with foam plastic in order to prevent damage by air, water or stress. Besides, cardboard boxes will be secured together on wood pallets by overall metal strapping.
  #Person1#: Sounds good.