answer: #Person2# asks #Person1# for help when boarding and #Person1# answers his questions patiently.
documents: #Person1#: Your boarding pass, please!
  #Person2#: Here it is.
  #Person1#: Thanks.
  #Person2#: Where is my seat?
  #Person1#: 15A. Just over there, sir.
  #Person2#: Thank you, Miss. By the way, where can I put my bag'?
  #Person1#: You can put your coat and small things on the shelf over your feet.
  #Person2#: I've got two bags. I'll afraid I can't put them down there. Can I put them on the shelf above?
  #Person1#: All right, sir.
  #Person2#: And where is the washroom?
  #Person1#: Behind the curtain.
  #Person2#: Thank you again.
  #Person1#: You're welcome.