answer: #Person2# phones to Housekeeping for #Person2#'s lost coat. #Person1# asks for more details and will check the lost and found.
documents: #Person1#: Housekeeping. May I help you?
  #Person2#: Yes. This is room 804. I can't find my coat. I was wondering if it's in the lost and found.
  #Person1#: I can check for you. Could you describe the coat?
  #Person2#: It's a light blue coat. It's got a hood and a big silver zipper.
  #Person1#: When was the last time you saw it?
  #Person2#: Last night. I think I may have left it in the lobby bar.
  #Person1#: OK. I'll check the lost and found with the bar manager. We'll do our best to find it.
  #Person2#: Thanks. I appreciate that.