answer: Julianne Horton from Merton Financial Advisors calls #Person1# to arrange an appointment with Ms. McNeal but they cannot schedule the time.
documents: #Person1#: Hello, Fairbrook Consulting, how may I help you?
  #Person2#: Yes, this is Julianne Horton, and I'm calling to arrange an appointment with Ms. McNeal.
  #Person1#: Certainly, what day were you thinking of?
  #Person2#: How's Thursday? Does she have any time available then?
  #Person1#: Um. . . let me double check. . . unfortunately, she's booked solid on Thursday, how does next Monday work for you?
  #Person2#: Actually, I'Ve got something scheduled on Monday. Can she do Tuesday?
  #Person1#: Sure, Tuesday's perfect. May I ask where you're calling from?
  #Person2#: Sure, Merton Financial Advisors.
  #Person1#: Oh, actually, Tuesday's no good. Sorry about that.