answer: #Person2# leads #Person1# to the seat and #Person1# asks for headphones and a coke.
documents: #Person1#: Here is my ticket and seat assignment.
  #Person2#: Thank you. That way, PLS.
  #Person1#: May I have a pillow and blanket, PLS?
  #Person2#: An attendant will pass them around after we take off.
  #Person1#: May I have headphones for the in-flight movie?
  #Person2#: No problem. Here are your headphones. Do you want something to drink?
  #Person1#: Thanks, a coke, PLS.