answer: #Person2# has been working as a paralegal, where #Person2# has been able to apply #Person2#'s paralegal education, and #Person2# majored in English in the college. Then #Person2# thinks flexibility and communication are the key qualities to succeed in the paralegal profession and he gives explanations. After that, #Person2# talks about an important project that #Person2# had to work above and beyond #Person2#'s job description. #Person2# also tells about the case filled with obstacles, so #Person2# analyzed similar cases and get some input from another lawyer to overcome the obstacles. #Person2# thinks #Person2#'s strength is caring about getting the job done, and #Person2#'s weakness is that sometimes #Person2# put in too much time. #Person2# then shares #Person2#'s experience of having a confrontation with someone and #Person2# regards the growth of working experience as the biggest satisfaction. #Person2#'s co-workers think #Person2# is energetic and enthusiastic, and #Person2# had great service skills and knows the law.
documents: #Person1#: Let's begin by having you tell me about yourself and your background.
  #Person2#: I have been working as a paralegal for the last 10 months through an agency that specializes in the legal field. My experience has been supporting attorneys in the field of labor law, where I have been able to apply my paralegal education. I was commended on my ability to take information and break it down into usable facts. I really love research and analyzing facts. My major in college was English, and as a result, my writing skills are my major strength. I am looking for a position where my research and writing skills can be used.
  #Person1#: What do you think are the key qualities needed to succeed in the paralegal profession?
  #Person2#: Flexibility would certainly rank high in this type of job. In my last position, I supported four lawyers, and it was not unusual for them all to give me high-priority items to do in the same day or week. There were days when I had to stop and prioritize my work just to get a handle on everything. I would discuss the urgency of their work with each of them so I didn't drop the ball. At the same time, I made sure each of them felt like his or her project was important on my agenda. I think communication is probably the next key quality. It really worked well when I talked with each of them, explained my situation, and got their input.
  #Person1#: Can you give me an example of a time when you had to work above and beyond your job description?
  #Person2#: There was a very important project that had to be researched and completed by the end of the week. Even though I worked extra hours every night for almost two weeks, my boss and I stayed until 2 a. m. for two nights before the final wrap up. It was very rewarding to have put so much effort into a project and see the really great results. My boss gave me a bonus for my extra effort.
  #Person1#: Tell me about a time when you had to research a case and encountered some obstacles you had to overcome.
  #Person2#: I remember a case that was filled with obstacles. The first thing I did was research through documents and past cases that had similar circumstances. I assembled the facts and then tried to put them together and analyze the next step. I was able to get some input from another lawyer I happened to see at lunch. Through some hard work and fact digging, I was able to find a way to overcome most of the obstacles. I took my findings to my boss and made some recommendations, which she and I discussed and eventually resolved. My boss was impressed with the work I had done.
  #Person1#: What are your strengths and weaknesses?
  #Person2#: My strengths are my caring about getting the job done. I am very results-driven and have been able to meet all my deadlines in past jobs. As far as weaknesses, I really enjoy my work, and sometimes I put in too much time. But I am aware of my tendency to overwork and have learned to pace myself more.
  #Person1#: Tell me about a time when you had a confrontation with a coworker or boss.
  #Person2#: I did have an issue with someone who was getting on my nerves. I asked her if I could talk with her one day, and we had a good discussion. It turned out she was not aware of the impact of her actions and that she really needed an explanation of the procedure. I took the time to explain the procedures, and there haven't been any problems since that day.
  #Person1#: When do you find a job satisfying?
  #Person2#: My biggest satisfaction is when I experience growth in a job. When I first started as a paralegal, I had a lot to learn. But through hard work, advice from some good mentors and continuing education, I have come a long way. I've learned to be flexible when possible and to deal with difficult people in a positive manner.
  #Person1#: How would your coworkers describe you?
  #Person2#: First, they'll say I have a lot of energy and enthusiasm. I really enjoy working with people. Secondly, they'll say I had great customer service skills. I put the customer first. And thirdly, they'll say that I know the law. I put a lot of effort into my education as a paralegal and take it seriously.
  #Person1#: Do you have any questions?
  #Person2#: Yes, I do. On a scale of one to 10, what would you say morale was in this company?