answer: Brown phones for Mr.Tomas but #Person1# tells Brown he isn't available. Brown requests #Person1# to tell Mr.Tomas that Brown has to cancel the appointment with him.
documents: #Person1#: Good morning, Wilson Association.
  #Person2#: This is Brown speaking. I'd like to speak to Mr. Tomas.
  #Person1#: I'm sorry, but Mr. Tomas left here just a few minutes ago.
  #Person2#: I've been trying to call him for the last ten minutes, but your line was busy. Will he be back soon?
  #Person1#: I'm afraid not. He is away for the rest of the day.
  #Person2#: Is there any other way I can reach him?
  #Person1#: I'm afraid not, he has gone out of this town on business. May I take a message?
  #Person2#: I have a business appointment with him at ten o'clock tomorrow morning, but I'm afraid I can't make it.
  #Person1#: Would you like to make another appointment?
  #Person2#: Unfortunately, I'm leaving here unexpectedly, and I may be away for several days.
  #Person1#: I see. I'll tell Mr. Tomas you've called.
  #Person2#: Thank you.