answer: #Person1# will send someone to help #Person2#, who is locked out.
documents: #Person1#: Reception. May I help you?
  #Person2#: Yes. I locked myself out. May I borrow a duplicate key for Room 201?
  #Person1#: Certainly. Where are you now?
  #Person2#: I'm right outside my room.
  #Person1#: OK. Just wait where you are. I'll send someone up to help you.