answer: #Person1#'s stay is over. He tells #Person2# this could be a great hotel once they get rid of the insects.
documents: #Person1#: My stay is over. Here's the key to my room.
  #Person2#: Thank you. And here's your receipt, sir.
  #Person1#: Many thanks.
  #Person2#: I hope your stay here was satisfactory, sir.
  #Person1#: This could be a great hotel, once you get rid of the insects. The city itself is great.
  #Person2#: I'm glad that the little problem didn't ruin your visit. Please have a pleasant trip home.