answer: In the bank, #Person2# asks for the outline of responsibilities between the bank, the bank's customers, and the beneficiary. #Person1# gives detailed explanations.
documents: #Person1#: Hello, Sir. How can we help you today?
  #Person2#: I need to find out some more information for L / C. I would like an outline of responsibilities, both ours, yours and the beneficiary, please.
  #Person1#: OK, to start, the conditions are specified by the buyer and may include Insurance Forms, Way Bills, Bills of Lading, Customs forms, various certificates.
  #Person2#: OK, got it. Is there anything else I need to know before we go ahead?
  #Person1#: Just that in effect, a basic Letter of Credit is a financial contract between the bank, the bank's customer, and the beneficiary, and this contract involves the transfer of goods or services against funds.
  #Person2#: That sounds fine, thanks for that. Let's go ahead!