answer: #Person1# tells #Person2# how to get to the men's shoe department.
documents: #Person1#: Hello, sir. Is there anything I can help you find?
  #Person2#: Um. . . Uh. . . I'm just looking, thanks.
  #Person1#: Need a gift for your girlfriend or wife?
  #Person2#: No, no, no. I'm just browsing. Thanks anyway.
  #Person1#: Well, if you need anything, just ask.
  #Person2#: Um. . . well, where's the men's shoe department?
  #Person1#: It's on the third floor. Turn left when you get off the escalator.