answer: Mr. Brown calls looking for Mr. Thomas and wants to say he cannot keep tomorrow's appointment. However, Mr. Thomas is away so #Person1# takes the message.
documents: #Person1#: Good morning. Wilson Association.
  #Person2#: This is Mr. Brown speaking. I'd like to speak to Mr. Thomas, please.
  #Person1#: I'm sorry, but Mr.Thomas left the office a few minutes ago.
  #Person2#: That's bad! I've been trying to call him for the last ten minutes, but your line has been busy. Will he be back soon?
  #Person1#: I'm afraid not. He's gone for the rest of the day.
  #Person2#: Is there anywhere I can reach him?
  #Person1#: I don't believe so. He's going out of town on business. May I take a message?
  #Person2#: I have a business appointment with him for tomorrow morning at ten o'clock, but I'm afraid I can't make it.
  #Person1#: Would you care to make another appointment?
  #Person2#: Unfortunately, I'm leaving town rather unexpectedly, and I may be gone for several days.
  #Person1#: I see. I can tell Mr.Thomas that you phoned.
  #Person2#: Thank you.
  #Person1#: Bye-bye.