answer: #Person2# wants to track the package #Person2# sent last Thursday. #Person1# tells #Person2# that it arrived safely on Tuesday morning.
documents: #Person1#: Packages Express. May I help you?
  #Person2#: Yes. Hi. I sent a package last Thursday, and I'd like to track my order.
  #Person1#: No problem. I can check the shipment on the computer for you. This Monday's order... Let me see. Ah, it's here, last Thursday. Do you have your order number?
  #Person2#: Sure. It's 6-0-1-4-2-8.
  #Person1#: OK. And the last name on that order?
  #Person2#: It's Conley. That's C-O-N-L-E-Y.
  #Person1#: And where did you send the package to?
  #Person2#: San Francisco.
  #Person1#: Mm-hmm. And the postal code there is 9-5-1-2-6. Yes, it looks like the pack arrived safely on Tuesday morning. Your friend can get the package at the counter numbered 4-2-3-6.
  #Person2#: That's great. Thank you very much for your help.
  #Person1#: You're welcome.