answer: Mr. Travers points out Mrs. Jane's problems with the work and she explains that her mother suffers from stomach cancer. He gives her a couple of days off and she is grateful.
documents: #Person1#: Mrs. Jane. For the past 3 weeks I have not been satisfied with your work.
  #Person2#: I'm sorry. What do you mean? why?
  #Person1#: Well, your manager told me you're turning your reports in 2 to 3 days late. You're often absent from staff meetings and you haven't been getting along with your colleagues.
  #Person2#: Look Mister Travers that I explain...
  #Person1#: Mrs. Jean I know you have been with us for a while now, but this business is changing fast. We need People who can keep up and work as a team.
  #Person2#: Mister Travers my mother has been ill. She is suffering from stomach cancer. I've been spending all my time outside of work at the hospital with her and I've even had to leave work early a few times to take care of her. I've been so tired and...
  #Person1#: Oh, I had no idea Miss Jane.
  #Person2#: I know my work has suffered these past few weeks. But I promise I will make up for it.
  #Person1#: Listen. Why don't you take a couple of days off? It's much more important that you be with your mother while she is recovering.
  #Person2#: Really sir? Thank you so much.
  #Person1#: Of course, just look after your mother and then come back to work when she's better.