answer: Smith calls the reception desk because of the noise from room 1014. #Person1# checks and moves Smith to 868.
documents: #Person1#: Reception desk, may I help you?
  #Person2#: Yes, this is Smith Brown, from room 1016. The last room on the east side of the hotel.
  #Person1#: Yes. Can I do something for you?
  #Person2#: You certainly can, I can't get to sleep. The people in the next room, room 1014 are making too much noise. They're probably having a birthday party. All the cheering and laughing are driving me crazy.
  #Person1#: I see I'll give them a call.
  #Person2#: I wish you would, this has been going on for over 2 hours.
  #Person1#: I'm sorry. I'll take care of it right away.
  #Person2#: Well, I was really hoping, you could move to a different room. Alright, let me check. Uh, would room 868 be alright? On the eighth floor.
  #Person1#: That sounds great, thank you.