answer: #Person2# complains to #Person1# about the poor service of employees in their store. #Person1# apologizes and offers a 50% discount.
documents: #Person1#: Ma'ma, come in, please.
  #Person2#: Excuse me, are you a manager?
  #Person1#: Yes, what can I do for you?
  #Person2#: Well, I have received such poor service from your employees this morning. I felt I had to let you know.
  #Person1#: I'm sorry, ma'am, please tell me what happened.
  #Person2#: I was asking that woman over there in the black dress where the men section was, and she completely ignored me while continuing to talk on her cellphone.
  #Person1#: That's not ok.
  #Person2#: There's more, I waited outside the changing room for 10 minutes, only to find the person inside was another staff member.
  #Person1#: That should never happen, I...
  #Person2#: I'm not finished yet. When I came out of the changing room, there were 3 employees outside. The lady in red said I looked fat, I was so embarrassed.
  #Person1#: Ma'am I promise you I will speak with them immediately about this. In the mean time. I'll give you 50% off whatever you decide to purchas.
  #Person2#: Well, that's the least you can do.