answer: #Person2# phones to have #Person2#'s home freezer checked out. #Person1# agrees to send a service technician and will charge #Person2# for the service visit.
documents: #Person1#: Hello. This is Hamilton's Heating and cooling service. Can I help you?
  #Person2#: Yes. My home freezer is not working properly.
  #Person1#: What's the problem?
  #Person2#: It keeps running all the time, never stopping. And it makes a strange sound. All the ice cream inside it melted.
  #Person1#: Maybe the compressor is going bad.
  #Person2#: Can you send the technician to check it out?
  #Person1#: Sure. But there is a minimum charge of $ 60 for a service visit. If your freezer needs parts, there will be an additional charge.
  #Person2#: Okay. I'll pay the charges.
  #Person1#: All right. let me check our technician's schedules. I'll call you back and let you know what time we can send a service technician to your house. What is your phone number?
  #Person2#: My number is 627-555-1234.
  #Person1#: Okay. I'll call you right back.
  #Person2#: Thank you. Good bye.
  #Person1#: Bye.