answer: Richard wants to speak to Mr. James Johnson, but #Person1# tells him Mr. James isn't available and asks Richard to leave a message.
documents: #Person1#: Good afternoon. ABC Imports. May I help you?
  #Person2#: Yes, may I speak to Mr. James Johnson, please?
  #Person1#: I'm afraid Mr. Johnson isn't available right now. Would you like to leave a message?
  #Person2#: This is Richard Alexander with Star Electronics. It's very important that he returns my call this afternoon.
  #Person1#: Does he have your office number and your mobile phone number?
  #Person2#: I think so, but let me give them to you again.
  #Person1#: Okay.
  #Person2#: My office number is 714-555-2000; my cell phone number is 909-555-2308. He can reach me at my office number before 6 p.m. or anytime today on my mobile.
  #Person1#: Very well, I'll give him your message as soon as he returns to the office.