answer: #Person2# dropped the book and the cover tore off so #Person1# charges #Person2# $5.
documents: #Person1#: May I help you with something?
  #Person2#: I would like to return these books.
  #Person1#: What happened to this book?
  #Person2#: I dropped it, and the cover tore off.
  #Person1#: I'm going to have to charge you for the damage.
  #Person2#: How much?
  #Person1#: It's only $ 5.
  #Person2#: That's not too bad.
  #Person1#: I know it's not.
  #Person2#: Here's the money for the book.
  #Person1#: Thank you for your payment.
  #Person2#: You are very welcome.