answer: #Person2# offers #Person1# 100 cases Houston Bristles at 10 pounds per kilogram. #Person1# finds the price has soared 25% higher than last year and cannot accept the price. #Person2# says the reason why #Person2# makes #Person1# a firm offer at this price is because of their long-standing relationship. #Person1# finally accepts.
documents: #Person1#: I ' Ve come to hear about your offer for bristles.
  #Person2#: We have the offer ready for you. Let me see... here it is. 100 cases Houston Bristles, 57 mm, at 10 pounds sterling per kilogram, C. I. F European Main Ports, for shipment in June 2001. The offer is valid for five days.
  #Person1#: Why, your price has soared. It ' s almost 25 % higher than last year ' s. It would be impossible for us to push any sales at such a price.
  #Person2#: I ' m a little surprised to hear you say that. You know very well that markets for bristles have gone up a great deal in recent months. The price we offer compares favorably with quotations you can get elsewhere.
  #Person1#: I ' m afraid I can ' t agree with you there. I must point out your price is higher than some of the quotations we ' Ve received from other sources.
  #Person2#: But you must take the quality into consideration. Everyone in the trade knows that US ' s bristles are of superior quality to those from other countries.
  #Person1#: I agree that yours are of better quality. But there ' s competition from synthetic products, too. You can ' t very well ignore that. Prices for synthetic bristles haven ' t changed much over the years.
  #Person2#: There ' s practically no substitute for bristles for certain uses. That ' s why demand for natural bristles keeps rising in spite of cheaper synthetic ones. To be frank with you, if it were not for the long - standing relationship between us, we would hardly be willing to make you a firm offer at this price.
  #Person1#: Well, we ' ll have a lot of difficulties in persuading our clients to buy at this price. But I ' ll have to try, I suppose.