answer: #Person2# will arrange staff to repair for free because #Person1#'s computers are still in the period of guarantee. Then #Person1# tells #Person2# the address of #Person1#'s factory.
documents: #Person1#: How about the repair fee?
  #Person2#: It's for free, because your computers are still in the period of guarantee--two years.
  #Person1#: Great! When can your technicians come to our factory?
  #Person2#: They are working in another factory to provide maintenance right now. Let me call them and see whether they have solved the problem. Please wait a moment.
  #Person1#: I've just contacted our technicians. They say they can go to your factory tomorrow afternoon. Can you tell me your factory's address, so they can find you easier?
  #Person2#: That's wonderful. I appreciate your efficiency and cooperation.
  #Person1#: To provide the As excellent after-sales service is our motto. Please wait for our maintenance staff in your factory tomorrow afternoon. They will be there on time.
  #Person2#: Thank you again!