answer: Rudy Randolph gives #Person2# his personal information to cancel a reservation because his wife is sick.
documents: #Person1#: My wife is sick, so I have to cancel a reservation I made.
  #Person2#: If you'll just give me your name, phone, and date of visit, I can cancel your reservation.
  #Person1#: I'm Rudy Randolph at 818-555-1234, April ninth to the fifteenth.
  #Person2#: Mr. Randolph. Okay, one second, sir, and there you go. Your reservation is now cancelled.
  #Person1#: I wish everything in life was so simple. Thank you.
  #Person2#: Not a problem, sir. Please remember us in the future.