answer: #Person2# wants to take out a loan for school and #Person1# tells #Person2# how to apply for it.
documents: #Person1#: Hello! How can I help you, sir?
  #Person2#: I want to take out a loan for school. What kind of interest rate do you offer?
  #Person1#: Do you qualify for any of the Federal loan programs?
  #Person2#: Yes, but I need to borrow some more money.
  #Person1#: Well. In that case we can offer you a private educational loan.
  #Person2#: What's the interest rate?
  #Person1#: It's 7. 2 %, fixed-rate loan.
  #Person2#: How do I go about taking it out?
  #Person1#: Just fill out this application. We can let you know right away if you qualify.
  #Person2#: All right, thank you!