answer: Linda has had a bad cold and #Person1# shows concern.
documents: #Person1#: Good morning, Linda. How have you been? 
  #Person2#: Pretty bad. I've had a bad cold for three days and still can't get rid of it. 
  #Person1#: I'm sorry to hear that. Is there anything else I can do? 
  #Person2#: No, thanks. 
  #Person1#: Well, I hope you'll feel better soon. 
  #Person2#: Thank you for your concern.