answer: #Person1# helps #Person2# cancel an account and transfer the money inside the remaining account.
documents: #Person1#: Did you need help with something?
  #Person2#: I need to cancel an account.
  #Person1#: Do you have a problem with your account?
  #Person2#: I don't need two different accounts anymore.
  #Person1#: What are you going to do about the money in your account?
  #Person2#: Can I transfer it to my remaining account?
  #Person1#: I'll do that for you.
  #Person2#: That's lovely.
  #Person1#: Would you like to withdraw any money?
  #Person2#: No. That's fine.
  #Person1#: It'll just take me a moment to cancel your account.
  #Person2#: Thank you very much.