answer: John Anderson asks #Person2# to check his plane reservation.
documents: #Person1#: I'd like to make sure my plane reservation is in order.
  #Person2#: May I have your flight number, please?
  #Person1#: World Airlines, Flight 201.
  #Person2#: And your name, please?
  #Person1#: John Anderson.
  #Person2#: Yes, sir. You're booked on Flight 201, leaving in one hour.
  #Person1#: Thank you.