answer: #Person1# comes to get #Person1#'s test results. #Person2# advises #Person1# to access to the results on the website and offers guidance about how to read the results.
documents: #Person1#: Hi, I think I was supposed to call for my test results today. 
  #Person2#: If you go onto our website and put in your password, you can access your test results. 
  #Person1#: Are you saying that there weren't any problems? 
  #Person2#: I will always have you come in for a discussion if there is a major problem. 
  #Person1#: Will I be able to read the results on the website and understand them? 
  #Person2#: Yes, if you go there, you can see what each test is about. 
  #Person1#: How will I know what the numbers mean? 
  #Person2#: You can see your results and how they compare to the normal range. 
  #Person1#: How can I see test results from tests I have taken before? 
  #Person2#: We put all of your test results up in the same place. Just check the dates for what you need.