answer: Browning finds out the checkout time is too early and asks to stay in her room for a bit longer. #Person2# agrees.
documents: #Person1#: Reception can I help you?
  #Person2#: Yes, please, this is Mrs. Browning, calling from room 203.
  #Person1#: Yes, madam, what can I do for you?
  #Person2#: I'm not sure about the check out time. I mean, how soon do I have to leave my room?
  #Person1#: Normally, it's by 12:00 o'clock on the day when you leave.
  #Person2#: Oh dear!
  #Person1#: Is there a problem, madam?
  #Person2#: Well, you see, my plane takes off at 5:00 o'clock tomorrow afternoon. Can I keep the room a bit longer?
  #Person1#: I see, you may keep your room until 2:00 PM if you wish.
  #Person2#: Oh, you are so kind. Thank you very much.
  #Person1#: My pleasure.