answer: #Person1# goes to laundry and wants his shirt washed, ironed and a suit dry-cleaned. #Person2# tells that the laundry opens from 9 a.m. till 8 p.m.
documents: #Person1#: I'd like to have this shirt washed and ironed.
  #Person2#: OK, do you want us to use starch?
  #Person1#: Yes, heavy starch in the collar please.
  #Person2#: Yeah, sir. Your shirt will be ready by Thursday morning. Anything else?
  #Person1#: I also have a suit to be dry-cleaned. Can I fetch it the day after tomorrow? It's urgent.
  #Person2#: No problem, sir.
  #Person1#: Could you please tell me when your laundry opens and closes?
  #Person2#: We'll remain open from 9 a. m. till 8 p. m.
  #Person1#: I see.
  #Person2#: Here's your laundry ticket, sir.
  #Person1#: Thank you.