answer: #Person1# brought his car 3 days ago after his wife had a crash. #Person2# tell him the mechanics are trying to repair it but the truth is he needs a new car.
documents: #Person1#: Is my car ready yet?
  #Person2#: I don't know, Sir. What's the license number of your car?
  #Person1#: It is LFZ312G.
  #Person2#: When did you bring it to us?
  #Person1#: I brought it here 3 days ago.
  #Person2#: Aah, yes. I remember now.
  #Person1#: Have your mechanics finished yet?
  #Person2#: No, they're still working on it. Let's go into the garage and have a look. The sound of walking. Isn't that your car?
  #Person1#: Well. It is my car.
  #Person2#: Didn't your wife have a crash?
  #Person1#: That's right. She drove it into a lamppost. My sister was injured. Can your mechanics repair it?
  #Person2#: Well, they're trying to repair it, Sir. But to tell you the truth, you need a new car.