answer: #Person1#'s helping #Person2# change some money and open an account to deposit the money in it.
documents: #Person1#: Good afternoon. May I help you?
  #Person2#: Can you change some money for me, please?
  #Person1#: Certainly. What currency do you want to change?
  #Person2#: Here it is: some Hong Kong dollars, American dollars and Japanese yen. How much will they be in English pounds?
  #Person1#: Just a moment. Let me find out all the exchange rates.
  #Person2#: Thanks.
  #Person1#: Here we are. That'll be 456 pounds altogether. How would you like the money?
  #Person2#: I'd like to open an account. I want to deposit the money in it.
  #Person1#: If you could just complete this form, we'll be happy to arrange that for you.