answer: #Person2# needs money but she doesn't want to cash the Time Deposit because they haven't matured. #Person1# advises her to choose the convenient option of Personal Pledge Loan.
documents: #Person1#: Good afternoon. What can I do for you today, Madam?
  #Person2#: It's a little sensitive, actually. I need to get hold of some money, and quickly.
  #Person1#: OK, Madam. We are here to help.
  #Person2#: I already have some Time Deposits with you, but unfortunately, they haven't matured yet. I really don't want to cash those just yet.
  #Person1#: I understand completely. There are other options, such as a Personal Pledge Loan.
  #Person2#: I've not heard of that, could you tell me more, please?
  #Person1#: The procedure is really simple and convenient. All you need to do is fill in this Loan Application form.
  #Person2#: Right. . . anything else?
  #Person1#: Of course, we'll need some documentation from you. Like your resident permit, proof of salary and your USD Deposit Certificate, to use as collateral.
  #Person2#: And then I just sign here? You're right! It certainly is simple and extremely convenient.