answer: #Person2# introduces to #Person1# how to file things according to the concerned rules.
documents: #Person1#: Please tell me how to file things according to the concerned rules.
  #Person2#: Well, all right. There are four points you should keep in mind when you file documents, information and other things.
  #Person1#: What are they?
  #Person2#: They are, keep the documents in chronological order, remove all the chips and pins, punch the documents evenly and place them in the folder.
  #Person1#: And what is the most important point?
  #Person2#: You should always remember that one customer on file is the rule.