answer: #Person2# wants to activate his voice mail service and call forwarding service. #Person1# recommends him a special promotion.
documents: #Person1#: Telco Mobile, how can I help you?
  #Person2#: Yes, I'd like to activate my voice mail service please.
  #Person1#: Certainly sir, we currently have a special promotion where we include voice mail services, call waiting and also three way calling.
  #Person2#: Sure that sounds great! Are there any other fees?
  #Person1#: Not at all. No hidden fees or surcharges, it is a flat monthly rate.
  #Person2#: Perfect. I also wanted to know if there is any call forwarding service? I am usually out of town and would like my calls to be forwarded to a local number.
  #Person1#: Yes of course. We can activate all these services in about an hour.