answer: Rudy asks #Person1# to cancel his reservation for April 9 to 15.
documents: #Person1#: I made a reservation earlier this week, but I have to cancel it.
  #Person2#: No problem, sir. Just tell me your name, phone number, and date of reservation.
  #Person1#: Great! I'm Rudy Randolph, 818-555-1234, and my reservation was for April 9 to 15.
  #Person2#: Okay, sir, let me hit the delete button, and your reservation will be cancelled.
  #Person1#: That was nice and fast. Thanks.
  #Person2#: Not at all.