answer: #Person2# wants to withdraw from #Person2#'s Certificate of Deposit. #Person1# tells #Person2# #Person2# will lose interest if withdrawing before the pre-decided date. #Person2# accepts.
documents: #Person1#: Hi, how can I help?
  #Person2#: I was told to come over to this window if I want to make a withdrawal. I'm not withdrawing from a Current Account, you see. I want to withdraw from my Certificate of Deposit.
  #Person1#: Unfortunately, if you wish to withdraw on your C / D before the pre-decided date, you must give notice.
  #Person2#: Oh, I see. Will I lose any money if I decide to withdraw on it now?
  #Person1#: Yes, you will lose interest. I see that you have a 5 - year C / D with us. I'm sorry to tell you that would mean losing 6 months of interest as a penalty for withdrawing before maturity.
  #Person2#: Oh dear. Well, if it has to be done, then it has to be done.