answer: #Person1#'s flight is delayed. #Person2# suggests #Person1# contact with an office for help.
documents: #Person1#: Excuse me. Is flight KL638 late?
  #Person2#: Yes, I think so. Flight KL638 is still at the airport due to the hurricane.
  #Person1#: Oh, my god. If this flight is late. I will for Sydney. What can I do now?
  #Person2#: Well if so. you should contact with the office over there. Maybe they will do you some help.
  #Person1#: OK. thank you.