answer: #Person2# and #Person1# complains about the delay in selling concert tickets. #Person2# tells #Person1# there has been a long queue all day, so #Person2# have tried calling to order the tickets but phone orders are unacceptable. #Person1# thinks good concerts are worth waiting for.
documents: #Person1#: Excuse me, are you waiting to buy the concert tickets?
  #Person2#: Yes, I am. So are all these people in front of me.
  #Person1#: How long have you been here?
  #Person2#: About 50 minutes. I've hardly moved forward in that time.
  #Person1#: Are you kidding?
  #Person2#: Not at all. There was a couple up ahead of me who got so fed up that they finally gave up and left. They said they'd been here for more than an hour.
  #Person1#: My God. Does anyone know what's causing the delay?
  #Person2#: It could be that there aren't enough people selling tickets this afternoon. Or maybe their computers break down.
  #Person1#: I just hope they don't run out of tickets when I get up there.
  #Person2#: That really would be annoying, wouldn't it?
  #Person1#: I guess I should have come before lunch. Or has it been like this all day?
  #Person2#: Actually it has. In fact, before I came, I tried calling to order my tickets over the phone, just to avoid this long wait, but they don't take phone orders, or checks, or credit cards. It's cash or nothing. And you have to come in person.
  #Person1#: Well, there are two more hours before the ticket office closes. Tickets to a good concert are worth waiting for. So I think i'll just make myself comfortable.