answer: Mr. Armstrong reconfirms his flight with #Person2#'s assistance.
documents: #Person1#: Northwest Airline.
  #Person2#: Hello, I'd like to reconfirm my flight.
  #Person1#: May I have your flight No. , PLS?
  #Person2#: My flight No. is 102 leaving Baiyun Airport at fourteen twenty.
  #Person1#: Yes, that's our regular flight to Shanghai. What's your name, PLS?
  #Person2#: I am Jason Armstrong. My first initial is J.
  #Person1#: One minute. Oh, yes, here we are. You are flying economy class, aren't you?
  #Person2#: Yes, that's right.
  #Person1#: Okay, you are all set, Mr. Armstrong. Enjoy your flight!
  #Person2#: Thanks!