answer: #Person1# helps #Person2# place an overseas call to London and introduces the charges according to different types of calls. #Person1# asks for #Person2#'s information and will contact #Person2# later.
documents: #Person1#: Long Distance. May I help you?
  #Person2#: Yes. I'd like to place an overseas call to London. Can I dial direct?
  #Person1#: No, sir. I'm afraid not.
  #Person2#: Oh, I see. How about the charges?
  #Person1#: The charges vary according to the types of call you make. The cheapest is a station-to-stcrtion call, then a person-to-person call. The mini charge will apply for the first three minutes, then each additional minute will be charged.
  #Person2#: Oh, let me think of it. . . Could you put through a collect cal for me?
  #Person1#: Certainly. Who are you calling?
  #Person2#: It's a Mrs. Peters, Marilyn Peters.
  #Person1#: And what's the number you are calling?
  #Person2#: It's London, 9981-6432.
  #Person1#: And your name and number?
  #Person2#: My name's Ron Smith and the phone number is 356-2210.
  #Person1#: Hang up and I'll call you back in a few minutes.