answer: #Person2# wrote a check and it bounced. #Person1# finds #Person2# doesn't have enough money in the account.
documents: #Person1#: What can I help you with today?
  #Person2#: I have a problem.
  #Person1#: What is the problem?
  #Person2#: I wrote a check for $ 100 and it bounced.
  #Person1#: Do you have enough money in your account?
  #Person2#: I think so.
  #Person1#: Let me check that for you right now.
  #Person2#: Okay. Thank you.
  #Person1#: Apparently there is only $ 57 left in your account.
  #Person2#: You can't be serious!
  #Person1#: That's what my records show.
  #Person2#: I see. Thanks for your help.