answer: #Person2# phones to book a duplex suite but #Person1#'s hotel isn't available. #Person1# finds Holiday Inn has available rooms and offers its phone number.
documents: #Person1#: Hello, reservation desk. Can I help you?
  #Person2#: Yes. I'd like to book a duplex suite.
  #Person1#: What day would you like to reserve the suite for, sir?
  #Person2#: Next Friday.
  #Person1#: I'm sorry, sir. We can't accept reservations for next Friday due to over booking. May I suggest another hotel, sir?
  #Person2#: Oh, thank you very much.
  #Person1#: Please hold the line. I'll see if there is a duplex suite available on that day. ( a minute later ) Sir? Holiday Inn is available for your need.
  #Person2#: How do I contact them?
  #Person1#: I'll give you their phone number. It's 601 789 5634.