answer: #Person1# wants a refund because the pajamas don't fit right. But #Person2# gives her store credit because the pajamas were on sale.
documents: #Person1#: I want a refund!
  #Person2#: Yes, miss. What was the problem with your purchase?
  #Person1#: These pajamas don't fit right. They're too long.
  #Person2#: Would you like to have them altered? Or would you like a different size?
  #Person1#: No. I want my money back.
  #Person2#: I'm sorry, but this was on sale, so I can only give you store credit.
  #Person1#: Fine. Here's my receipt. I'd better be able to use this anywhere in the store.
  #Person2#: Of course. . . here you are. I'm sorry the pajamas didn't work out for you.