answer: #Person2# tells #Person1# the number for room service and the location of the control unit of the air conditioning. Then, #Person2# introduces the number for the Housekeeping Department and tells #Person1# how to make international phone calls.
documents: #Person1#: Excuse me. Do you speak English?
  #Person2#: Yes, I do. How can I help you?
  #Person1#: Well, I've just arrived in my room, but there are no instructions in English about the facilities available! Could you help me for a moment?
  #Person2#: Of course not. What exactly would you like to know?
  #Person1#: First, what is the number for room service?
  #Person2#: It's 1200. Room service is available 24 hours a day.
  #Person1#: Very good. Now, could you help me to adjust the air conditioning, please? It's too hot in my room.
  #Person2#: Yes, the control unit is on the wall next to the bathroom. Is 24  C all right?
  #Person1#: Yes, that's perfect. Another thing, if need more items for the mini-bar, which Number should I call?
  #Person2#: You should call the Housekeeping Department on 2300. They will replace any stock for you immediately.
  #Person1#: I see. So, is it possible to make international phone calls from my room?
  #Person2#: That's no problem. Just dial 9 to get an outside line, and then dial the number as usual.
  #Person1#: Well, thanks a lot for your help.
  #Person2#: No problem, sir. If there's anything else you need, you can find me at the desk by the elevator, or you can call housekeeping if I'm not there.
  #Person1#: OK, goodbye.
  #Person2#: Goodbye, sir.