answer: #Person1# complains about the room. #Person2# apologizes and agrees to change to a cleaner and quieter room for #Person1#.
documents: #Person1#: Excuse me. Who is the person responsible for handling complaints here? I would like to make a few complaints.
  #Person2#: I am the manager here. You can complain to me. How may I help you?
  #Person1#: Here is the thing. I was woke up by strange noises of the telephone several times last night. Even I unplugged it, it wouldn't stop beeping. I am also not satisfied with the housekeeping service in my room. So I want to change to a cleaner and quieter room.
  #Person2#: I apologize for everything disturbing you. We will give another room to you right now. Please wait a moment.