answer: #Person2# wants to buy a winter coat and purchases one at discount with #Person1#'s assistance.
documents: #Person1#: Good morning, ma'am. Are you being helped?
  #Person2#: No, I'm not. I'm here to look for a winter coat.
  #Person1#: I can certainly help you with that. How about this one? It's made of very high quality wool.
  #Person2#: It's nice, but I actually need something warmer. This would work if I were staying here in Los Angeles, but it's too light for a Chicago winter.
  #Person1#: Ah, you need a very heavy coat then. Please follow me. look at this one. It is our warmest coat and it is also fashionable and very comfortable.
  #Person2#: Would it be possible to get a discount on it?
  #Person1#: Maybe we can give you a 5% discount.
  #Person2#: OK. I'll take it.
  #Person1#: Can I interest you in some gloves? There are 10% off now.
  #Person2#: No, thanks. I used to live in Connecticut, so I already have some.