answer: #Person1# introduces their new automatic answering system to #Person2# and guarantees its quality. #Person2# asks about the price and refund policies and will discuss it over with her boss before she makes a decision.
documents: #Person1#: May I help you, Miss?
  #Person2#: Yes, I'm excited to hear about your new product.
  #Person1#: OK. I'm sure you will love what this new automatic answering system can do for your business.
  #Person2#: Yes. I've heard a lot about it.
  #Person1#: Watch our computer demonstration, please. You'll be convinced that our product is superior. ( After the demonstration )
  #Person2#: Yes, I would have to agree with you. It seems to offer more options than the others. But new product sometimes has a few troubles. How about yours?
  #Person1#: Our systems are 100 % trouble-free.
  #Person2#: How do you ensure quality?
  #Person1#: Any of our new products shall go through a 1-3 month testing period.
  #Person2#: Are your prices negotiable?
  #Person1#: Yes, our prices are negotiable, but our quality is not.
  #Person2#: What happens if I am not satisfied with my purchases?
  #Person1#: Your satisfaction is guaranteed, or we refund your money.
  #Person2#: I see. But I have to discuss it over with my boss before I make a decision.
  #Person1#: OK. I hope you will be in touch with me shortly.