answer: #Person1# calls Mrs. Snow to tell her that her daughter has been kidnapped and demands a ransom. #Person1# also gives Mrs. Snow some instructions.
documents: #Person1#: Hello.
  #Person2#: Is this Mrs. Howard Snow?
  #Person1#: Yes, it's this. What time is it? You woke me up.
  #Person2#: Listen to me, Mrs. Snow. It's about your daughter.
  #Person1#: My daughter? Lucy? What's the matter is she?
  #Person2#: She's alright. We've got her, Mrs. Snow. Do you understand?
  #Person1#: You've got her? What do you mean? What do you want to tell me? What is this? A joke?
  #Person2#: A joke? No, Mrs. Snow. It isn't a joke.
  #Person1#: I don't understand.
  #Person2#: Do you understand this? We kidnapped her yesterday. And now we want $1,000,000 for her.
  #Person1#: What? You what?
  #Person2#: Yeah, I think you're listening now. There's a plane from New York to London at 11:00 o'clock this evening. Get on that plane. Get on it.
  #Person1#: And then, what then?
  #Person2#: There's a hotel in London called Park Hotel. I think you know it. Stay there and wait.
  #Person1#: Wait? Wait for what?
  #Person2#: My next phone call at 9:00 o'clock tomorrow evening. That's all for now.
  #Person1#: Wait! Stop! Who are you? What's your name? Hello? Hello?