answer: Ingrid tells #Person1# she is pushed by her parents to find a school in England. #Person1# offers to help.
documents: #Person1#: Hello, Ingrid. What are you trying to do here? All these advertisements in papers. My goodness, you're not looking very happy, are you?
  #Person2#: My parents want me to study in England. They threw all these to me and asked me to find out about schools in England.
  #Person1#: Hang on, I'll switch on your reading lamp. It's so dark here.
  #Person2#: I can hardly understand these advertisements, and I don't know what to do.
  #Person1#: Do you really want to study in England?
  #Person2#: Well, my parents want me to. How can I know which school is better?
  #Person1#: The kettle is boiling. Why don't we make some coffee? And then we can look at the papers together. OK, just a minute. Would you like some sugar?