answer: #Person1# tells #Person2# #Person2#'s check bounced because the money left in #Person2#'s account is not enough, despite #Person2# believing otherwise.
documents: #Person1#: What can I do for you?
  #Person2#: I have a problem with this check.
  #Person1#: What's wrong?
  #Person2#: I wrote out a check for $ 100 and it bounced.
  #Person1#: Do you have enough money in your checking account?
  #Person2#: I believe so.
  #Person1#: Give me a moment, and I'll check.
  #Person2#: All right. Thanks.
  #Person1#: You only have $ 57 left in your checking account.
  #Person2#: That's impossible.
  #Person1#: I'm sorry, but that's what our records show.
  #Person2#: Okay. Thanks. Have a nice day.