answer: #Person1# tells Mr. Wang he could not see Mr. Li because he is engaged at the moment. #Person1# helps Mr. Wang make another appointment.
documents: #Person1#: Good morning, sir. Can I help you?
  #Person2#: Yes, I'd like to see the manager. Here's my card.
  #Person1#: Thank you, Mr. Wang. Do you have an appointment?
  #Person2#: No, I'm afraid I don't. Is it possible for me to see him now?
  #Person1#: I'm afraid Mr. Li is engaged at the moment. Would you mind waiting?
  #Person2#: Well, how long will it be?
  #Person1#: About half an hour.
  #Person2#: That's too bad. I can't wait that long. I have another appointment at ten.
  #Person1#: Can the assistant manager meet you instead?
  #Person2#: No, I have discussed the details about the sales of our new equipment with manager on the telephone yesterday.
  #Person1#: Do you want to make another appointment?
  #Person2#: Yes, I suppose that's the best thing I can do for now. I'll be here on Thursday morning at 10 o'clock. Is that all right?
  #Person1#: Yes, I'll make a note of that and ask Mr. Li to confirm.