answer: Mr. Richard has an appointment with Mr. Johnson at 10:00. #Person1# says Johnson asked Mr. Johnson to wait a minute and serves him coffee.
documents: #Person1#: Good morning, sir. May I help you?
  #Person2#: Good morning, I have an appointment with Mr. Johnson at 10:00
  #Person1#: Excuse me, sir, but are you Mr. Richard of World Trading Company?
  #Person2#: Yes. That ' s right.
  #Person1#: I ' m sorry, Mr. Richard. Mr. Johnson is on his way to the office. He had just called and asked you to wait a minute.
  #Person2#: Well, I ' ll wait.
  #Person1#: Would you like something to drink, sir? Do you prefer coffee or tea?
  #Person2#: Thank you. Coffee, please.
  #Person1#: Here you are, Mr. Richard. This is the cream and this is the sugar. If there ' s anything else you ' d like, please don ' t hesitate to tell me.
  #Person2#: Thank you very much.