answer: #Person2# decides to help #Person1# fix the fax machine.
documents: #Person1#: Evan, are you busy right now?
  #Person2#: Not really. What's up?
  #Person1#: Well, I need a hand with the fax machine. My fax is not going through.
  #Person2#: I'm kind of useless in that area, but I'll take a look at it.
  #Person1#: Ah, thanks.