answer: #Person2# comes to Lincoln Bank to apply for an overseas study loan and provides #Person1# with some credentials. #Person2# decides to go for the guarantee mode and can borrow up to 70% of the tuition and fees.
documents: #Person1#: Welcome to Lincoln Bank. What can we do for you today?
  #Person2#: Hello. I called earlier in the week and spoke to someone in the personal loans department about an overseas study loan. She said to come in as soon as I had the chance, as this must be done in person. I'd like to apply today.
  #Person1#: OK, that's absolutely fine. I will need to see some credentials before we can get started. Do you have the notification of admission letter from your university, your passport and your visa with you?
  #Person2#: Yes, yes. It's all here. There you go. I'm not sure if I need any other proof or guarantee to get this loan, do I?
  #Person1#: You do, I'm afraid. There are 3 ways to do this. You can choose, mortgage, pledge or guarantee mode.
  #Person2#: Yes, I read about all of these in the brochure and decided which would be more suitable for me. I'd like to go for the guarantee mode, please.
  #Person1#: Right, that's no problem. I see you are already well informed. If you choose that one, you can borrow up to 70 % of the total tuition and miscellaneous fees.
  #Person2#: OK, that's perfect, 70 % is excellent, it'll be a big help. Thanks.