answer: #Person1# at Dutton Hotels helps Rama reserve a standard non-smoking room with a courtyard view from October 12th to 15th. #Person1# takes credit card information to make a reservation and then gives Jeff Rama the confirmation number.
documents: #Person1#: Dutton Hotels. How may I help you today? 
  #Person2#: I wanted to check rates and availability for your San Francisco location. 
  #Person1#: Certainly, I can help you with that. Will that be the downtown or waterfront location? 
  #Person2#: The waterfront location. 
  #Person1#: What date do you plan to check in? 
  #Person2#: I'd like to check in on October 12th and check out the 15th. 
  #Person1#: Okay, let me see what we have. For how many? 
  #Person2#: One. And, if possible, I'm looking for a non-smoking room. 
  #Person1#: Sure, we have a non-smoking queen with an ocean view for $189 or a standard room with a courtyard view for $139 a night. 
  #Person2#: I'd like to book the standard room. 
  #Person1#: Okay, your last name? 
  #Person2#: Rama. 
  #Person1#: And, your first name? 
  #Person2#: Jeff. 
  #Person1#: Okay, I have you booked in a standard non-smoking queen, checking in on October 12th and departing the 15th. What major credit card would you like to use to guarantee the reservation? 
  #Person2#: A Visa. 
  #Person1#: The number and expiration? 
  #Person2#: It's 7388-2424-3535-1818 and the expiration is 05/08. 
  #Person1#: Your confirmation number is PD672. Is there anything else I help you with? 
  #Person2#: No, that's all. Thanks. 
  #Person1#: Have a nice day and thanks you for calling Dutton Hotels.