answer: #Person2# is going to catch the bus and goes into #Person1#. #Person1# drops shopping bags. #Person2# feels sorry.
documents: #Person1#: Oh, dear!
  #Person2#: I'm sorry. I do hope I haven't hurt you.
  #Person1#: Oh, no. I was just a little startled. That's all right. It's quite all right.
  #Person2#: But it isn't all right. I made you drop your shopping bags. Let me pick these bags up.
  #Person1#: You must have been in a great hurry. Never mind.
  #Person2#: I was only going to catch the bus. I'm afraid I wasn't looking where I was going. I hope nothing was destroyed.
  #Person1#: Oh, no. Thank you very much.
  #Person2#: I do apologize.
  #Person1#: Don't worry about it. There is no need to apologize. Look! Here comes the bus. You'll catch it if you run.
  #Person2#: Oh, so I shall.