answer: Judy wants to change her course from English to history of art but it was full.
documents: #Person1#: Hi, Judy. How did you go about changing your course? You did history of art originally, didn't you?
  #Person2#: No, my parents persuaded me that English would be more useful, so I took their advice. But I really didn't enjoy it and tried to change to history of art. But the course was full. The course tutor told me about the fine art.