answer: #Person1# reports the leak of #Person1#'s bedroom roof to the property manager. The manager'll send a roofer out as soon as possible.
documents: #Person1#: Hello, may I speak with the property manager, please?
  #Person2#: Hello, this is the property manager. How may I help you?
  #Person1#: During that horrible rainstorm last night, my roof began to leak.
  #Person2#: What room was the leak in?
  #Person1#: It was in our bedroom.
  #Person2#: Are you on the top floor, or is there another apartment above you?
  #Person1#: We are on the top floor.
  #Person2#: I will be sending someone out as soon as I can get hold of the roofer. Will you be home this morning?
  #Person1#: Yes, we will be in.
  #Person2#: Fine. If you do end up going somewhere, we can just use our pass key.