answer: Malia has bad poison oak and the rash got worse last night. She calls Ryan and gets off work.
documents: #Person1#: Hi, may I speak to Ryan, please?
  #Person2#: This is Ryan you are speaking with. What can I do for you?
  #Person1#: Hi, Ryan, this is Malia, and I will not be coming to work today.
  #Person2#: What is wrong with you?
  #Person1#: I have really bad poison oak and can't stop itching.
  #Person2#: How long have you had it?
  #Person1#: I'Ve had it a few days, but the rash really got bad last night.
  #Person2#: How have you been treating it?
  #Person1#: I have some lotion that the doctor gave me, as well as an antihistamine.
  #Person2#: That should work. I'll see you tomorrow when you return to work.