answer: Bob Maexner wants to reserve a room for two on the 21st of March, but the only suite left is too expensive. In the end, #Person1# helps Bob to reserve a non-smoking room on March 20th.
documents: #Person1#: Hello. Sunnyside Inn. May I help you?
  #Person2#: Yes, I'd like to reserve a room for two on the 21st of March.
  #Person1#: Okay. Let me check our computer here for a moment. The 21st of May, right?
  #Person2#: No. March, not May.
  #Person1#: Oh, sorry. Let me see here. Hmmm.
  #Person2#: Are you all booked that night?
  #Person1#: Well, we have one suite available, complete with a kitchenette and a sauna bath. And the view of the city is great, too.
  #Person2#: How much is that?
  #Person1#: It's only $200 dollars, plus a 10% room tax.
  #Person2#: Oh, that's a little too expensive for me. Do you have a cheaper room available either on the 20th or the 22nd?
  #Person1#: Well, would you like a smoking or a non-smoking room?
  #Person2#: Non-smoking, please.
  #Person1#: Okay, we do have a few rooms available on the 20th; we're full on the 22nd, unless you want a smoking room.
  #Person2#: Well, how much is the non-smoking room on the 20th?
  #Person1#: $80 dollars, plus the 10% room tax.
  #Person2#: Okay, that'll be fine.
  #Person1#: All right. Could I have your name, please?
  #Person2#: Yes. Bob Maexner.
  #Person1#: How do you spell your last name, Mr. Maexner?
  #Person2#: M-A-E-X-N-E-R.
  #Person1#: Okay, Mr. Maexner, we look forward to seeing you on March 20th.
  #Person2#: Okay. Goodbye.