answer: #Person1# leaves the message of Higgins' reservation at Penny's Pet Boutique to Barneys Garage.
documents: #Person1#: Hello, Barneys Garage.
  #Person2#: Hello. Mr. Higgins, please.
  #Person1#: He just stepped out. Can I take a message?
  #Person2#: Oh yes, this is Penny's Pet Boutique. Please remind him that his appointment for his dog's shampoo and cut is on Saturday morning at 11 am.
  #Person1#: I'll make sure he receives the message.
  #Person2#: That's fine.
  #Person1#: Thanks for calling.