answer: #Person1# feels cold. Pam recommends #Person1# to wear a scarf and lends #Person1# gloves and earmuffs. #Person1# is grateful.
documents: #Person1#: It's especially cold when the wind is blowing.
  #Person2#: Why don't you wear a scarf?
  #Person1#: What can wearing one do for me?
  #Person2#: You're cold because the wind is blowing into your open collar. It's not because your jacket isn't thick enough.
  #Person1#: So wearing a scarf helps your body to stay warm inside your jacket.
  #Person2#: Yes. That's the secret to wearing a thin jacket.
  #Person1#: You know, sometimes I can't feel my ears and fingers.
  #Person2#: I'll lend you my gloves and earmuffs until you get your own.
  #Person1#: Thanks, Pam. You're my lifesaver.