answer: While #Person2# is buying a one-way ticket to New York, #Person2# complains to the ticket agent about the weather and the airport environment. #Person2# wants to complain to the conductor's supervisor because #Person1# can't serve #Person2# a special salad.
documents: #Person1#: Next! Good morning, can I help you?
  #Person2#: This place is a madhouse! Everybody is pushing and shoving!
  #Person1#: Yes, I know. We are short-handed and we are very crowded today Now what can I do for you?
  #Person2#: I want a ticket to New York.
  #Person1#: Okay. One way or round trip?
  #Person2#: One way, of course. I don't want to hang around here any longer. I was here in Los Angeles last year and I hated it. I come here on business every year and I hate it. It's too spread out, too smoggy!
  #Person1#: That'll be $ 375. How would you like to pay?
  #Person2#: Cash, of course. I don't believe in plastic money or credit cards, or any of that. Listen, can you hurry it up? You're taking forever!
  #Person1#: I'm doing my best, sir. Aisle or window seat?
  #Person2#: Window seat.
  #Person1#: Smoking or nonsmoking?
  #Person2#: Nonsmoking, of course! Oh, by the way, I'm supposed to get a special meal. Doctor's order - I can't eat meat. Last time I had a special salad plate. I'd like one of those this time, too.
  #Person1#: I'm sorry. I'm not able to do that. We need twenty-four hours notice for special meal.
  #Person2#: What! You can't give me my special salad?
  #Person1#: I'm sony. I would like to, but I simply cannot.
  #Person2#: Well, I don't give up so easily. Where's your supervisor?