answer: #Person2# wants to view the apartment. #Person1# helps #Person2# to make an appointment on Friday at 6 pm.
documents: #Person1#: How are you doing?
  #Person2#: Everything's fine with me.
  #Person1#: What can I do for you today?
  #Person2#: Is it possible for me to view the apartment today?
  #Person1#: Unfortunately, you will not be able to view it today.
  #Person2#: Why can't I view it today?
  #Person1#: You'll need to make an appointment to view the apartment.
  #Person2#: I understand. May I make an appointment then?
  #Person1#: How does this Friday sound?
  #Person2#: Friday at 6 pm. would be perfect.
  #Person1#: That will be fine.
  #Person2#: Thanks for your help.