answer: #Person1# wants more amenities which confuses #Person2#. #Person2# finally understands what #Person1# needs is free souvenirs and asks the housekeeping to bring #Person1# souvenirs.
documents: #Person1#: Hello! How do I get more amenities?
  #Person2#: I'm sorry, sir. I'm not sure I understand.
  #Person1#: I'm talking about the free stuff, like soap and shampoo.
  #Person2#: Oh, I see. So, you're saying that you've already run out of your amenities.
  #Person1#: No, no. I've got plenty left.
  #Person2#: Now I'm confused again! What is the problem?
  #Person1#: What am I going to do about souvenirs?
  #Person2#: Oh, I get it! You want souvenirs!
  #Person1#: Yes, I've got enough soap for my use, but no extra soap for souvenirs.
  #Person2#: Sir, our souvenir shop carries all those items, and as a guest you get a discount.
  #Person1#: Please! Free souvenirs are the only true souvenirs.
  #Person2#: I understand completely, sir. Housekeeping will bring you souvenirs in just a moment.