answer: Smith has a reservation for a double and pays by VISA. #Person2# helps him to check in.
documents: #Person1#: Hello, I have a reservation for a double.
  #Person2#: What's your last name?
  #Person1#: It's Smith. Here is my driver's license.
  #Person2#: Yes, I do show your reservation. How could you like to pay for the room?
  #Person1#: I'd like to put it on my VISA.
  #Person2#: Fine. Here is your room key, here is also a map of our hotel. The swimming pool, gym and sauna are all located on first floor.
  #Person1#: Great, is our room ready yet?
  #Person2#: Yes. If you want to order room service, just press 0 on your phone, and that will connect you with the front desk.