answer: Ronald wants to make an appointment with Dr. Carter to check a swelled ankle. Dr. Carter asks for some information and they arrange it on Thursday. But after knowing he is stuck in a paint can Dr. Carter asks him to come in today.
documents: #Person1#: Dr. Carter's Office.
  #Person2#: Yes, I'd like to make an appointment to see Dr. Carter, please.
  #Person1#: Is this your first visit?
  #Person2#: Yes it is.
  #Person1#: Okay. Could I have your name please?
  #Person2#: Yes. My name is Ronald Schuller.
  #Person1#: And may I ask who referred you to our office?
  #Person2#: Uh, I drove past your office yesterday.
  #Person1#: Okay. How about the day after tomorrow on Wednesday at 4:00 O'clock?
  #Person2#: Uh. Do you happen to have an opening in the morning? I usually pick up my kids from school around that time.
  #Person1#: Okay. Um ... how about Tuesday at 8:00 A.M. or Thursday at 8:15 A.M.?
  #Person2#: Uh, do you have anything earlier, like 7:30?
  #Person1#: No. I'm sorry.
  #Person2#: Well, in that case, Thursday would be fine.
  #Person1#: Okay. Could I have your phone number please?
  #Person2#: It's 643-0547.
  #Person1#: Alright. And what's the nature of your visit?
  #Person2#: Uh ...
  #Person1#: Yes sir.
  #Person2#: Well, to tell the truth, I fell from a ladder two days ago while painting my house, and I sprained my ankle when my foot landed in a paint can. I suffered a few scratches on my hands and knees, but I'm most concerned that the swelling in my ankle hasn't gone down yet.
  #Person1#: Well, did you put ice on it immediately after this happened?
  #Person2#: Well yeah. I just filled the paint can with ice and ...
  #Person1#: And so after you removed the paint can ... Sir, sir, Mr. Schuller, are you still there?
  #Person2#: Well that's part of the problem. Uh, the paint can is still on my foot.
  #Person1#: Look, Mr. Schuller. Please come in today. I don't think your case can wait.