answer: #Person1# interviews #Person2# about #Person2#'s commuting ways and #Person2#'s opinions about the rail service.
documents: #Person1#: Excuse me, sir. Could you spare a minute?
  #Person2#: Uh, yes.
  #Person1#: Do you go to work by train every day.
  #Person2#: Yes. I commute five days a week by train.
  #Person1#: And would you mind telling us what you think of the rail service?
  #Person2#: It's really very good.
  #Person1#: Why do you say that?
  #Person2#: Well, trains are frequent and come on time.
  #Person1#: Which train do you catch in the evening?
  #Person2#: I usually take the five thirty home.
  #Person1#: And can you get a seat?
  #Person2#: No, I usually have to stand.
  #Person1#: Would you agree that the service is fast?
  #Person2#: Yes, it's reasonably fast but it certainly isn't cheap. Fares have gone up 25 present.