answer: #Person1#'s laundry hasn't been ready but #Person1#'s leaving for Japan. #Person2# will send them to Japan.
documents: #Person1#: Hello, I set up my laundry yesterday, are they being ready?
  #Person2#: They will be ready this afternoon.
  #Person1#: Oh, no. I'm leaving for Japan at eleven this morning.
  #Person2#: Is that right? We are very sorry
  #Person1#: I thought it the same day service. Anyway, please do a hurry.
  #Person2#: I'm afraid... I am so sorry that it cannot returned by eleven o'clock.
  #Person1#: Well, then. Would you send to Japan, please?
  #Person2#: Yes, we'll do so.