answer: Zheg In calls #Person1# to cancel Mr. White's reservation.
documents: #Person1#: Room Reservations. May I help you?
  #Person2#: I'd like to cancel a reservation.
  #Person1#: In whose name was the reservation made?
  #Person2#: Jim White.
  #Person1#: What was the date of the reservation?
  #Person2#: From November 21st for 4 nights.
  #Person1#: Excuse me, but is the reservation for yourself or for another party?
  #Person2#: It's for myself.
  #Person1#: May I have your name and phone number, please?
  #Person2#: Yes, it's Zheg In and my number is 3811658.
  #Person1#: Thank you, sir. I will cancel Mr. White's reservation from November 21st for 4 nights. We look forward to another chance to serve you.