answer: #Person2# wants to apply for a card after seeing the advertisement yesterday. #Person1# helps him follow the procedures to open an account before issuing him with a card.
documents: #Person1#: Good morning, Sir. Can I help you with something?
  #Person2#: I hope so. I'm not actually a customer here, but I saw an advertisement in yesterday's newspaper about your new bank card.
  #Person1#: I see. Yes, the advertisement has proven very effective. Would you like to apply for a card with us?
  #Person2#: Yes, please. But I suppose I'll have to open an account with you first, right?
  #Person1#: That's right. But don't worry ; it's a very simple procedure.
  #Person2#: Could I open an account with you today?
  #Person1#: Of course, it can be done right this minute. If you could just fill in this application form for me? Do you have your ID card with you? I'll need to see that.
  #Person2#: Yes, here you go. And sign here?
  #Person1#: Yes, please. That's being processed now. As soon as the account is set up, we can issue you with a card.
  #Person2#: So quick and easy! Thanks very much.