answer: #Person2# asks #Person1# to cancel one of #Person2#'s account and transfer the money to #Person2#'s remaining account.
documents: #Person1#: Can I help you with something?
  #Person2#: I need to cancel one of my accounts.
  #Person1#: Is there a problem with it?
  #Person2#: I don't need it anymore.
  #Person1#: What would you like to do with all the money in this account?
  #Person2#: Just transfer it over to my remaining account.
  #Person1#: I can do that.
  #Person2#: That would be great.
  #Person1#: Do you want to take any money out?
  #Person2#: Not today.
  #Person1#: It's going to take a moment for me to cancel your account.
  #Person2#: That's fine. Take your time.