answer: Emma Lloyd phones Tom Wilson's to ask whether her motorbike is fixed. Tom tells her some parts still haven't arrived. Emma will call at the end of the week.
documents: #Person1#: Hello, Tom Wilson's. Can I help you?
  #Person2#: Hi. It's Emma Lloyd here. I'm calling about my motorbike. Is it ready to be collected yet?
  #Person1#: Can you remind me what's the brand of the bike?
  #Person2#: It's a City Zip. It's blue.
  #Person1#: Oh yes, we had to order in some parts. But they still haven't arrived yet I'm afraid.
  #Person2#: Do you know when the bike will be ready to pick up?
  #Person1#: Sorry, I don't know. But our cooler suppliers and find out if they've sent out the spare parts yet. Once the parts are here, we can fix the bike in 2 or 3 days.
  #Person2#: OK, I'll give you a call at the end of the week then.
  #Person1#: Sure.