answer: Violet helps #Person2# wash #Person2#'s hair. Violet picks the right shampoo and the proper water temperature. #Person2# feels great.
documents: #Person1#: Hi, my name is Violet. Come with me, and I'll help you wash your hair.
  #Person2#: My hair is kind of dry and brittle. . .
  #Person1#: I'll pick a shampoo that's just right for your hair type. Sit right here, and rest your neck on the side of the sink. Is the water too hot?
  #Person2#: No, it's just perfect.
  #Person1#: Let me know if I'm using too much force.
  #Person2#: No, really, it feels great.
  #Person1#: OK! You're all set! Come back with me to your seat, and Eva will be right with you.