answer: #Person1# helps #Person2# cancel the room reservation and the money will be returned on #Person2#'s Visa.
documents: #Person1#: Good morning. This is Monterey Bay Inn. Can I help you?
  #Person2#: Good morning. I'm calling to cancel my reservation.
  #Person1#: OK. Can you tell me the dates for it?
  #Person2#: They are... January 29th through February 1st.
  #Person1#: Got it. Er...Would you like to book a room for another day? We have a special deal in March. If you book a room for two days, you can get the third day for free.
  #Person2#: I see. I'll consider it later.
  #Person1#: Well, there will be two hundred and eighty dollars returned to you. Would you like me to put it back on your Visa?
  #Person2#: Yes. Thanks a lot.