answer: #Person1# calls for Miss Cooper whose extension is engaged. #Person2#'ll ring her on an inside line to leave her a message for #Person1#.
documents: #Person1#: Good morning!
  #Person2#: Can I speak to Miss Cooper please?
  #Person1#: Would you hold on a second, please? Miss Cooper's extension is engaged.
  #Person2#: Engaged. Oh, dear! Could you tell her it's a long-distance call?
  #Person1#: I'm sorry, sir. I can't interrupt her. I'm sure she won't be very long.
  #Person2#: How long do you think she'll be?
  #Person1#: I really can't say how long she'll be.
  #Person2#: Can I leave a message, please?
  #Person1#: Yes, certainly.
  #Person2#: Can you tell her I'm waiting to speak to her?
  #Person1#: Yes, sir. I'll ring her on an inside line if you like.
  #Person2#: Thank you very much.