answer: #Person2# returns a book and checks out a video with #Person1#'s assistance.
documents: #Person1#: May I help you?
  #Person2#: I'm returning a book.
  #Person1#: Do you need anything else?
  #Person2#: I also need to check out this video.
  #Person1#: This is all you want to check out?
  #Person2#: Just the video.
  #Person1#: I'm going to need your library card.
  #Person2#: I have it right here.
  #Person1#: You'll need to take care of the video.
  #Person2#: I will.
  #Person1#: We will fine you if you damage it.
  #Person2#: I get it. Thank you.