answer: #Person2# wants a CD exchange very much and urges #Person1# to give a deadline for the next exchange. #Person1# promises the day after tomorrow.
documents: #Person1#: Now I've collected all your personal information.
  #Person2#: Then when will you exchange the CD for another one?
  #Person1#: After I give the information to the shop manager we will solve your problem. Please don't worry.
  #Person2#: But when? Could you tell me the deadline? I don't want to be bothered by it all the time.
  #Person1#: Um, I promised the day after tomorrow.
  #Person2#: Then I will be here in your shop on that day to get a new CD.
  #Person1#: OK, if you have any other questions, please let me know. Or you can call my number anytime.