answer: #Person1#'s angry that #Person2#'s late.
documents: #Person1#: I've been standing here since half past seven. Where on earth have you been?
  #Person2#: I'm terribly sorry I'm late. I just couldn't help it.
  #Person1#: It's really very easy saying you're sorry.
  #Person2#: Look, just give me a chance. I can explain it.