answer: #Person1# and #Person2# are talking about how troublesome Jack is.
documents: #Person1#: I don't know how to deal with Jack. He is indeed a trouble maker. He has louse up my business several times.
  #Person2#: You mean Lily's boyfriend?
  #Person1#: Yeah.
  #Person2#: Well, he is a hard case. Everyone would feel headache about him.