answer: Alice asks Tony for help since her car broke down and she's causing a traffic jam.
documents: #Person1#: Hi Tony, it's Alice, my cars broken down.
  #Person2#: Oh no, where are you? Have you had your car taken to a garage?
  #Person1#: I'm waiting for a repairman to come out and fix it. Can you believe it? I'm at some traffic lights and I'm causing a traffic jam.
  #Person2#: Don't worry. I'll come and get you. I need to go to the bank anyway.