answer: #Person1# tells #Person2# #Person1# will buy a new hard drive and install it to fix #Person1#'s computer.
documents: #Person1#: I called HP about my computer.
  #Person2#: What did they say?
  #Person1#: They said I need a new hard drive.
  #Person2#: That's too bad. How much is a new one?
  #Person1#: It's not too much, only about $ 85.
  #Person2#: Plus installation?
  #Person1#: No, my hard drive is easy to remove and replace.
  #Person2#: Really?
  #Person1#: Yes, it's just a couple of screws.
  #Person2#: That's nice.
  #Person1#: It's a lot better than paying someone $ 60.
  #Person2#: If my hard drive crashes, I'll just call you.