answer: #Person1# overheard that #Person2# has received some complaints from customers yesterday, so #Person2# gets anxious. #Person1# suggests asking Arden to check whether it's true or not.
documents: #Person1#: I'm afraid it's a bad news for you. There are some problems in your supervised goods.
  #Person2#: Oh, no! How did this happen. Are you sure?
  #Person1#: I overheard this information when I passed Arden's office. We got some complaints from consumers yesterday. I am terribly sorry for that.
  #Person2#: My God! I actually checked them one by one. How could this be?
  #Person1#: Calm down! It is useless to act like that. Can we find some solutions?
  #Person2#: What kind of solution can I have now? I nearly go crazy now.
  #Person1#: But we still have to find one. Can we find Arden to check whether this is true or not?
  #Person2#: It seems that I have nothing to do, except this.
  #Person1#: Face the reality. Maybe we can find the way to make up the loss.