answer: #Person1# tells #Person2# that #Person2#'s flight has been canceled and leaves #Person2# two choices. #Person2# chooses to wait until tomorrow and #Person1# will put #Person2# up in a hotel for today.
documents: #Person1#: Good afternoon Sir, may I please see your passport and reservation?
  #Person2#: Here you go.
  #Person1#: I'm sorry sir, this flight has been cancelled due to some mechanical problems.
  #Person2#: Cancelled! So what am I supposed to do now?
  #Person1#: We apologize for any inconveniences that may be caused by this. If your flight is urgent, I can put you on a waiting list for another flight this evening, but it's on a first come first served basis, so there is no guarantee that you will be able to take that flight.
  #Person2#: What's my other option?
  #Person1#: Well, If you can wait until tomorrow, we will put you up in a hotel for today and you can take scheduled flight for tomorrow morning.
  #Person2#: That's fine. I'll do that then.
  #Person1#: Thank you for your understanding sir. I will book your flight now.