answer: #Person2# checks Sandals' identification, asks for his credit card and then helps him check in.
documents: #Person1#: Hello! My name is Sandals, I have a reservation.
  #Person2#: May I see your identification, please, sir?
  #Person1#: Here you are.
  #Person2#: Thanks. Do you have a credit card, sir?
  #Person1#: Of course. Will American Express do?
  #Person2#: I'm very sorry, sir. We accept only VISA or MasterCard.
  #Person1#: No problem. Here's my VISA.
  #Person2#: Thanks. Room 507 is a spacious, nonsmoking room, with a queen bed. Does that meet your expectations?
  #Person1#: Yes, that sounds like what I want.
  #Person2#: That's wonderful, sir. Now, here's your key. Should you need anything, just dial 0.