answer: #Person2# comes to #Person1# for a facial. #Person1# recommends their summer special and explains what it includes. #Person2# thinks it's great and will have that one.
documents: #Person1#: How can I help you?
  #Person2#: I'm here for a facial. I made an appointment over the phone for 3:30 today.
  #Person1#: What's your name?
  #Person2#: Addison.
  #Person1#: Ok. Which facial would you like? We have five different kinds of facials.
  #Person2#: Which would you recommend?
  #Person1#: Well, since it's summer and it looks like you've had quite a bit of sun, I'd recommend our summer special. It's especially suited for individuals with sensitive skin.
  #Person2#: What does it include?
  #Person1#: The facial will start with a thorough cleansing.
  #Person2#: Does it include a facial mask and a massage?
  #Person1#: Yes. The stimulation mask promotes blood flow and will firm up the skin. You can also choose to either get a hand or back massage as well.
  #Person2#: Will you exfoliate the skin as well?
  #Person1#: Yes. We'll also apply some of our special day cream that will moisturize our skin and protect it from the sun.
  #Person2#: That sounds great. I'll have that one then.
  #Person1#: Ok, just follow me.