answer: #Person1#'s considering asking an outside consultant to diagnose the cause of #Person1#'s company's problematic areas. #Person2# recommends an expert in organizational communication.
documents: #Person1#: Our productivity has been down for more than six months now. I'm seriously considering pulling in an outside consultant to diagnose the cause of our problematic areas. I think we'd all benefit from an outsider's perspective. Sometimes we're just too closed to the problems to see the forest for the trees.
  #Person2#: I think that's a good idea. You know I got a golfing buddy that runs a consultant firm. He's an expert in organizational comunication. He does't come cheap, but he's an expert in this field. Maybe he could help get things on track.
  #Person1#: Do you have his card? What's in his portfolio? Which firm has he worked for in the past?
  #Person2#: He's done staff for Microsoft and Boeing. I think he's been involved with Siemens'training evaluations as well. I'll get you his card, you can give him a call.