answer: A customer complained about Andy. Although Andy thinks the customer was rude, Miss James reminds Andy the customer is always right.
documents: #Person1#: Can I have a word with you, Andy?
  #Person2#: Of course, Miss James.
  #Person1#: A regular customer just came to me and said you weren't very polite.
  #Person2#: You mean the tall lady with brown hair?
  #Person1#: That's right.
  #Person2#: She was the one being rude. She wouldn't even look at the bags I showed her. And she picked up all the other bags and threw them all over the table.
  #Person1#: That's not a good reason for you to get upset. Just remember the customer is always right. So, please be more polite next time.