answer: #Person2# is waiting for a haircut. #Person1# will get her a shampoo first before Mr. Li finishes with another client.
documents: #Person1#: Hello, Miss, what can I do for you this afternoon?
  #Person2#: I need the haircut. But you seem so busy today.
  #Person1#: Yes, it is, busy today. We usually have a lot more clients on the weekend. Would you like to take a seat, and wait for a while, please?
  #Person2#: Ok, but how long I have to wait, it is going to be more than 30 minutes.
  #Person1#: It should be around that, if you like, please for a free to read the magazine while you are waiting.
  #Person2#: Thank you.
  #Person1#: Sorry to keep you waiting, Miss. I'll have a dresser for you. Mr. Li will finish with a client in a moment or two. Would you like to have a shampoo first? I'll get it on for you.
  #Person2#: Ok, thanks.