answer: #Person1# asks the printer's guarantee time. #Person2# checks and finds it's still under guarantee.
documents: #Person1#: How long have we had the A3 printer in the sales department?
  #Person2#: Just over a year I think. Why, what's the problem?
  #Person1#: I'm not sure but there seems to be something wrong with it. Is it still under guarantee?
  #Person2#: I think the guarantee's just run out. Let me check. Oh, it's OK. We took out an extended warranty, it runs until next March.