answer: #Person1# phones the front desk for a TV guide and a check-out of the minibar.
documents: #Person1#: Hello. This is the front desk. What can I do for you?
  #Person2#: Hi. I'm calling from Room 209. I couldn't find the TV Guide. Can you send me one, please?
  #Person1#: Sure. Anything else?
  #Person2#: Yes. There is one more thing.
  #Person1#: Go ahead, please.
  #Person2#: The mini bar door was open when I checked in. I didn't use it. Could you send someone to check it out?
  #Person1#: We'll send someone right up. But don't worry about that. Maybe the service person forgot to do it.
  #Person2#: Thanks.