answer: #Person2#'s washing machine isn't working. #Person1# will come down to fix it this afternoon at 2 thirty.
documents: #Person1#: What can I help you with today? 
  #Person2#: My washing machine isn't working. 
  #Person1#: What's the problem? 
  #Person2#: The water will not drain. 
  #Person1#: Is there anything else wrong with it? 
  #Person2#: No, that's it. 
  #Person1#: I can come down and fix that for you if you'd like. 
  #Person2#: When will you be able to fix it? 
  #Person1#: How does this afternoon at 2 thirty sound to you? 
  #Person2#: That would be perfect. 
  #Person1#: Alright, so I'll see you then? 
  #Person2#: See you then.