answer: #Person2# cannot find a book on the shelf. #Person1# will get the book from another library.
documents: #Person1#: Do you need help with something?
  #Person2#: I'm looking for this book.
  #Person1#: Is there something wrong?
  #Person2#: I don't see it on the shelf.
  #Person1#: Did you check the computer?
  #Person2#: I already looked.
  #Person1#: Did it say anything?
  #Person2#: It said that the book is on the shelf, but it isn't.
  #Person1#: I'm sure I can get it from another library.
  #Person2#: Could you do that?
  #Person1#: I'll let you know when I get the book in.
  #Person2#: That's great. Thank you so much.