answer: #Person1# teaches #Person2# how to use an ATM. #Person1# asks #Person2# to insert the card, enter the pin, choose the service, and enter the amount.
documents: #Person1#: Good morning, Madam. Is everything OK? Is there something I can assist you with?
  #Person2#: Thank you, yes. I'm not sure how to use this ATM, I usually go to a clerk and use my Bank Book. But today, I thought I'd try something new. I want to take some money out.
  #Person1#: Welcome to the electronic age! I can run you through it ; it's what I'm here for.
  #Person2#: Thanks so much. Right, I've put my card in. What now?
  #Person1#: Just look at the screen here. It'll give you prompts, you see? Now you need to enter your PIN number, then press'enter'to confirm it.
  #Person2#: Then it'll give me my money?
  #Person1#: Not right away, you need to decide what it is you want to do. The next thing is to select the service.
  #Person2#: Here we are'withdrawal', so I just press here?
  #Person1#: Yes, then enter the amount you want.
  #Person2#: Oh, as simple as that! I shall never wait for a real person again, these machines are wonderful.