answer: #Person2# says he didn't come in because he fell over yesterday. #Person1# comforts #Person2#.
documents: #Person1#: What happened to you yesterday? 
  #Person2#: Oh I fell over on the way to work. 
  #Person1#: Oh I see. So that's why you didn't come in? 
  #Person2#: Yes and I broke my phone too so I couldn't call you. 
  #Person1#: Oh dear, that sounds terrible. 
  #Person2#: It was! But the worst thing was I tore my best shirt. 
  #Person1#: Oh dear. Well, get well soon and try to be more careful in future.