answer: #Person2# recommends an Easy-own package for #Person1# based on that #Person1# has to answer the phone often.
documents: #Person1#: Hello, I want to order an Easy-own package. What would you recommend?
  #Person2#: Which function do you use more, making calls or sending short messages?
  #Person1#: About the same. But I'm looking for a job, so I have to answer the phone often.
  #Person2#: Then I recommend this package to you. You can receive all the calls free by paying just 10 yuan a month.
  #Person1#: That's good. How can I order it?
  #Person2#: Sending a message'KTCTWY'to 10086 will do.
  #Person1#: Thank you. I'll have a try.
  #Person2#: You're welcome.