answer: Ms. Green wants to book a ticket to Shanghai and fly economy class. #Person2# helps her book a one-way ticket for September 3rd. Ms. Green will pay by charge card.
documents: #Person1#: I'd like to book a ticket to Shanghai.
  #Person2#: When would you like to fly?
  #Person1#: As soon as possible. Do you have a flight tomorrow?
  #Person2#: I will check, please hold on. Sorry to say that flight is all booked up. Can I book you for the 3rd of September?
  #Person1#: That will be OK.
  #Person2#: How many people are there in your party?
  #Person1#: Just me this time.
  #Person2#: What class will you fly? First class? Business class? Or economy class?
  #Person1#: Economy class will be fine.
  #Person2#: Round trip or one way trip?
  #Person1#: I would like to book a one way trip ticket.
  #Person2#: How will you pay, cash or charge?
  #Person1#: I would like to pay by check.
  #Person2#: I am sorry, we do not accept checks.
  #Person1#: I'll pay by charge card then.
  #Person2#: Great. What name shall I put the reservation under?
  #Person1#: Lucy Green.
  #Person2#: You are booked, Ms. Green.
  #Person1#: Thanks a lot.
  #Person2#: It's a pleasure.