answer: #Person2# reserved a room the day before yesterday. #Person1# helps her check in and asks her to fill in the details in the guest book. #Person2# then asks for a newspaper.
documents: #Person1#: Good afternoon, how may I help you, Madam?
  #Person2#: Hello, I reserved a room here. The day before yesterday, are room for 2 from the thirteenth to the fifteenth.
  #Person1#: Ok, may I have your name?
  #Person2#: Yes, it's Jenny Green.
  #Person1#: Just one moment, please. Ah yes, here it is, I'll just print out the details for you to confirm. You are in room 408.
  #Person2#: Thank you.
  #Person1#: And could you fill in your details in the guest book, please? Name, home address, today's date thirteenth and your signature?
  #Person2#: Ok, here you are.
  #Person1#: Ok, please phone or come down to reception if you need anything. Breakfast is served from 7:00 to 9:30 in the Green Hall, and check out time is 11:00 o'clock.
  #Person2#: Thank you, would it be possible to have a newspaper sent to my room?
  #Person1#: Yes, certainly, which newspaper would you like?
  #Person2#: The Times, please.