answer: Carol and #Person2# complain about how troublesome the new computer software is.
documents: #Person1#: The new computer software is driving me crazy! I really need a break!
  #Person2#: I know what you mean, Carol. I'Ve had nothing but trouble with it. They say it's supposed to be easy!
  #Person1#: That's what I'Ve heard. But as far as I'm concerned, it takes a genius to figure it out. Can you pass the sugar, please?
  #Person2#: Sure. Why don't you sit down for a minute? You haven't taken a rest all morning.