answer: #Person2# wants to apply for a loan. #Person1# checks #Person2#'s credit rating and payment capability.
documents: #Person1#: Hello. What can we do for you?
  #Person2#: Hello, I'm here to talk to someone about a Fixed Asset Loan.
  #Person1#: Certainly. That shouldn't be a problem. Tell me, do you have a Basic Account with us?
  #Person2#: Yes. I also have a Loan Certificate.
  #Person1#: Oh, that's good. We will come to our final decision based on your credit rating, the payment capability. . .
  #Person2#: Well, we have no problems with our credit rating, I can assure you.