answer: #Person2# is looking for a coat and dislikes the one #Person1# recommends.
documents: #Person1#: May I help you?
  #Person2#: Yes, I am looking for a coat.
  #Person1#: Do you have any style in your mind?
  #Person2#: I have no idea.
  #Person1#: I recommend you this one. It's a very popular kind of coat-the most recent thing.
  #Person2#: Well, it's good in style, but I am afraid it doesn't wash well.