answer: John Sandals checks in with #Person2#'s assistance for his reservation of a single queen-size bed, spacious, and nonsmoking room.
documents: #Person1#: I've got a reservation here. My name is John Sandals.
  #Person2#: Mr. Sandals, may I see your ID, please?
  #Person1#: One second, please, while I dig it out. Here.
  #Person2#: Now, sir, do you have a credit card?
  #Person1#: Yes, I do. Do you accept American Express?
  #Person2#: I'm sorry, Mr. Sandals, but we accept only MasterCard or VISA.
  #Person1#: That's okay, I've got plenty of cards. Here's my VISA.
  #Person2#: Okay. You're in room 507. It's a single queen-size bed, spacious, and nonsmoking. Is that suitable?
  #Person1#: Yes, that's just what I wanted.
  #Person2#: Here's your key, sir. If you need anything, just dial 0 on your room phone.