answer: #Person1# consults Jane about their company's insurance policies because he needs back surgery and will have to make some claims. Then Jane introduces the policies in detail.
documents: #Person1#: Hey, Jane. . . are you familiar with our company's insurance policies? 
  #Person2#: Umm. . . . I think so. What's up? 
  #Person1#: I've never really paid attention to the fine print of our insurance policies. . . but it looks like I'm going to need to make a claim. 
  #Person2#: Really? Are you OK? 
  #Person1#: I have a slipped disc in my lower back and the doctor says surgery is probably the best option. Does our worker insurance cover this kind of thing? 
  #Person2#: If the injury is workplace related I'm sure it's completely covered. 
  #Person1#: Hummm. . . I think I'll have to talk to the doctor again about that. Anyway. . . now that I'm going to have to make some claims, I think I'd better try and understand how the system works. Would you mind breaking it down for me? 
  #Person2#: Sure. Basically we have two insurance policies for employees. . . workman's compensation and medical insurance. The company pays the premiums for workman's compensation, and for a significant part of the medical coverage, but you pay part of that premium, too. 
  #Person1#: That's the charge for insurance I see on my pay slip each month, right? 
  #Person2#: Yep. Every country in the world has a different system, but here we buy insurance from a private provider. So workman's compensation is if I slip and break my arm while working in the office or on the job, right? 
  #Person1#: That's right. The company pays for all your medical bills and there is also some financial compensation if you have to take days off to see doctors or spend time recuperating.