answer: #Person2# helps #Person1# check in for the flight.
documents: #Person1#: Is the right counter to check in for this flight?
  #Person2#: Yes, it is. Please put your luggage on this scale.
  #Person1#: OK. Is the plane on schedule?
  #Person2#: Yes, it is. How many pieces of hand luggage do you have?
  #Person1#: Two.