answer: #Person2# asks about the continuing education program for computer programming. #Person1# will email an information packet and the application forms to #Person2#.
documents: #Person1#: Hello, this is the admissions office. Can I help you?
  #Person2#: Hi. I'm calling about your continuing education program.
  #Person1#: What would you like to know?
  #Person2#: I want to become certified in computer programming. Do you offer any part-time courses for adult further education?
  #Person1#: Yes, we offer both night and weekend courses in a number of different subjects.
  #Person2#: How do I sign up?
  #Person1#: If you give me your address, I can mail you an information packet and the application forms.
  #Person2#: Great!