answer: #Person2# wants to get the money from the Time Deposit and #Person1# reminds #Person2# of the maturity date and interest. But #Person2# insists on withdrawing the money.
documents: #Person1#: Good afternoon. What can I help you with today?
  #Person2#: I have a Time Deposit here and I'd like to get the money now.
  #Person1#: The maturity date isn't for another 10 weeks. Are you aware of that?
  #Person2#: Yes, I know, but I need the money urgently for a family emergency, you see. I know I should apply in writing if I wish to withdraw, but I'm afraid there just isn't time.
  #Person1#: The regulations state that the interest is paid at the rate of a Current Deposit, so unfortunately you will lose some interest.
  #Person2#: Well, it can't be helped. I really must have that money. Thank you.