answer: #Person1# tells Brooke that the airlines gave away the seats because #Person1# didn't reconfirm in time and did not receive the call. Brooke is angry.
documents: #Person1#: Brooke, I have bad news.
  #Person2#: What!
  #Person1#: I called the airlines to reconfirm the reservations today.
  #Person2#: Don't you dare tell me that. . .
  #Person1#: I'm sorry. I didn't reconfirm in time and they gave away half of the seats.
  #Person2#: Well, they should have called you!
  #Person1#: They said that they did. I've been so busy. . .
  #Person2#: And you didn't think to leave them my cell phone?
  #Person1#: I didn't think there would be a problem.
  #Person2#: It's the holidays! Everybody knows how hard it is to get tickets!
  #Person1#: I'm sorry. We're still going. I got reservations for all of us on the 31st. It will be OK. Trust me.
  #Person2#: Trust you! You can't even handle simple plane reservations!
  #Person1#: Brooke!