answer: #Person2# has an urgency to talk with Mr. Smith but without an appointment. #Person1# tells the secretary about it.
documents: #Person1#: Good morning! May I help you?
  #Person2#: Good morning! Is Mr. Smith in? I'm Cheng Jun from China National Petroleum Corporation. I'd like to see him.
  #Person1#: Do you have an appointment with Mr. Smith?
  #Person2#: Am. No, I have an urgency to talk with him.
  #Person1#: Wait a moment, please. I'll tell his secretary that you are here.
  #Person2#: Thank you.
  #Person1#: I'm sorry. He is holding a meeting until ten o'clock.
  #Person2#: It's nine o'clock now. And I'll wait for him.