answer: Monica has made an appointment with the HR manager. #Person1# confirms her appointment and shows her the way.
documents: #Person1#: Excuse me, could you please show me the way to the human resource department?
  #Person2#: Yeah, but have you made an appointment ahead?
  #Person1#: Yes, of course. I am Monica. I have made an appointment with your HR manager.
  #Person2#: Just a minute please. I ' ll make a call to the HR office. Yes, they confirm your appointment. Please come in. it is on the 3rd floor, room 3106. You can take the right elevator as the left on is in maintenance today.
  #Person1#: Thank you very much.
  #Person2#: You ' re welcome.