answer: #Person2# places his order of some software through #Person1# with a discount because there is a problem with the website and he doesn't want to wait until tomorrow as he'll be out seeing customers. #Person2# should have his order by Wednesday.
documents: #Person1#: Good morning, Powernet Software. Can I help you?
  #Person2#: Hi, I've been trying to order some of your software from the website, but there seems to be a problem, because my order didn't go through.
  #Person1#: Oh. I'm sorry about that, Sir. There was a problem with the site this morning. That's probably why you had some difficulty.
  #Person2#: Would it be possible for me to place my order through you now? I don't want to wait until tomorrow as I'll be out seeing customers.
  #Person1#: OK, now then. What would you like to order from us?
  #Person2#: Your site had a great sale on something called Viva Voce. The price was $180.25 percent off the normal price.
  #Person1#: Well, I'm afraid that price is only available for those of our customers who order through our site, you'd pay $240.
  #Person2#: I just tried to order through your site, and as I told you, the sale wouldn't go through. Can't you give me that discount anyway?
  #Person1#: Yeah, I think that would be alright.
  #Person2#: I have ordered through you before, and my customer number is 794791. You should have my information and credit card number on file.
  #Person1#: Let's see. Oh, yes.
  #Person2#: How long will the delivery take?
  #Person1#: You should have this by Wednesday, that is the day after tomorrow.
  #Person2#: Great.