answer: #Person2#'s secretary books a double bed, non-smoking room with a visa card. #Person1# checks #Person2#'s reservation and asks to see some identification.
documents: #Person1#: Hello, welcome to prise star hotel. How may I do for you?
  #Person2#: Hi, yes, I have a reservation. My secretary called and booked a room a couple of weeks ago, the reservation should be for a double bed, none smoking room.
  #Person1#: And what name of reservation made under?
  #Person2#: It should be under Steve Johnson.
  #Person1#: Mmm, let me see, it seems there is no Johnson listed for a room for tonight, is there any other name that you reservation list under?
  #Person2#: No, here is the confirmation number, would that help? It is 898007, I had the room booked with a visa cord card.
  #Person1#: Ah, yes, here it is, you have a standard double room, non smoking on the 3rd floor, I just need to see some identification and the credit card you booked the room with if you don't mind.