answer: Sylvia asks Tyler about an easy way to the airport. Tyler suggests Sylvia make a reservation of 'Fast Pass' which takes $30 one-way to the terminal.
documents: #Person1#: Tyler, do you know of an easy way to the airport? I'm flying home for Christmas.
  #Person2#: Why don't you take the bus, Sylvia? That's what I always do when I fly.
  #Person1#: Okay, but I don't know anything about the bus service here.
  #Person2#: Well, let me ask you-have you ever heard of 'Fast Pass'?
  #Person1#: No, not until now. Is that a bus line?
  #Person2#: Yes, it is. It will take you straight to your terminal at O'Hare.
  #Person1#: That sounds like what I need. Do you know how much it costs?
  #Person2#: The last time I took it, it was $30 one-way. Let me see if I have their card in my wallet. Yes, here it is. You should call 1-800-500-5500 to reserve a seat.
  #Person1#: So, do I have to make a reservation?
  #Person2#: No, you don't have to, you know. But it's better if you do. That way you can make sure you've got a seat. They're pretty crowded at times, especially around holidays.
  #Person1#: Uh, I think you said 1-800-500-5500, right? I'll give them a call. Thanks a lot, Tyler.