answer: #Person2# shows #Person1# how to operate the fax machine but some of the faxes come through blurred. #Person2# suggests calling the after-service man.
documents: #Person1#: Could you show me how to operate this fax machine? I am going to receive some urgent fax from a company.
  #Person2#: Of course. Let me check it. Firstly, don't be frustrated about all the buttons on it.
  #Person1#: That's right.
  #Person2#: After overcoming these buttons, you should check whether there is any paper in the machine, you must make sure this.
  #Person1#: I couldn't agree more.
  #Person2#: And then prepare what you want to receive. If you want to send a photograph, you must copy one.
  #Person1#: What can I do next?
  #Person2#: The next thing you should do is to wait. The sender will give you the fax.
  #Person1#: Look. Some of the faxes come through blurred. What is wrong with it?
  #Person2#: Maybe we should call its after-service man.