answer: #Person2# tells #Person1# there're no flights to Chicago. #Person2# advises #Person1# to be put on the waiting list, or travel by bus.
documents: #Person1#: I have to get to Chicago by tomorrow and you're telling me that there are no flights?
  #Person2#: I'm very sorry, sir. I could put you on a waiting list, but you would be wise to check out other means of travel.
  #Person1#: You mean like a bus? Have you ever traveled for ten hours on a bus before?
  #Person2#: I have not sir. But I do have a number for a very comfortable bus that goes to Chicago every hour from here.
  #Person1#: Alright, give me the number. But put me on that waiting list as well.
  #Person2#: Here is the number, and your name is on the waiting list.
  #Person1#: How many people are on the waiting list right now?
  #Person2#: Right now I show that there are 176 people on the list. And you are number 176.