answer: #Person1# wants to book a holiday in Britain. #Person2# recommends several places and #Person1# chooses a three-day trip to Edinburgh because she has never been there before. #Person1# asks about the accommodation that goes with the trip and feels satisfied.
documents: #Person1#: Hello.
  #Person2#: Be with you in just a moment, Madam... Yes, now may I help?
  #Person1#: Yes, erm, I'd like to book a holiday somewhere in Britain.
  #Person2#: Yes, of course. Were you thinking of any special place in particular?
  #Person1#: Well, I don't know really. Can you recommend anywhere?
  #Person2#: Well, there's London, of course.
  #Person1#: Well, no, no. I've been to London already. I think I'm looking for theatres and, erm, some of your pubs.
  #Person2#: Let me think now. There's Salisbury, there's Chichester. Chichester's got a very famous theatre. And of course York, very famous for its York Minster the Cathedral. Yeh, Edinburgh, Edinburgh in Scotland.
  #Person1#: Oh, I've not been to Scotland before. So, I mean, what have you got for Edinburgh?
  #Person2#: Well, let me look that up ... here we are. Exeter, Edinburgh. Now we've got a three-day inclusive trip erm.., that's by coach and that would cost you $ 92.50, about $150. Alternatively, now just a moment. There's another three-day trip going by train, that's a tiny bit more expensive... also what we call inclusive.
  #Person1#: Yeh ... erm, how much is that one?
  #Person2#: That's $ 100, about $160.
  #Person1#: What about the accommodation that goes with that trip?
  #Person2#: Well, that is inclusive. It means... It's a three-star hotel, which is pretty good quality, right in the center of town. We've had a lot of customers who've stayed there and they have been perfectly happy. Er, it is what we call bed and breakfast though. Would that be all right?
  #Person1#: Oh, that would suit me fine, because I'd like to try some of that Scottish food, that haggis, whatever it is... so... so... that...
  #Person2#: Of course, so when would you like to go? This 3-day trip by train is only available in mid-week. That would be Tuesday, Wednesday, and Thursday. Would that suit you?
  #Person1#: Wonderful.
  #Person2#: All right.