answer: #Person1# and Jane talk about Biggie, whose passport was stolen. She cannot find it anywhere so she has to wait for it to be reissued.
documents: #Person1#: Jane, yesterday, I got a call from the local police station to pick up Biggie. She's had her person passport stolen.
  #Person2#: Poor Biggie.
  #Person1#: She told me that she found her bag was open at the bus station. She was sure the bag was fastened when she left a souvenir shop. So she searched her bag and found her purse and passport were gone. She rushed back to the shop, but they said nothing was there. She also looked around outside shop, but again couldn't find them.
  #Person2#: Did she have a lot of money in her purse?
  #Person1#: Not so much, but you know, her credit card and ID and so on.
  #Person2#: Has she reported it to the German Embassy?
  #Person1#: Yes, she has. So all she can do now is just waiting for her passport to be reissued. Oh poor Biggie.