answer: Nathaniel wants to talk to Ms. Collins but she is busy. Leah takes Nathaniel's number and will have Ms. Collins call back before 6 pm.
documents: #Person1#: hello, this is the International Student Office. My name is Leah. How may I help you?
  #Person2#: I'd like to speak to the Ms. Collins, please.
  #Person1#: ok. Can I ask who is calling, please?
  #Person2#: this is Nathaniel Brown.
  #Person1#: and what is your call regarding?
  #Person2#: I'd like to talk to her about my accommodation situation.
  #Person1#: ok, I'll try and put you through. Please hold.
  #Person2#: ok.
  #Person1#: . . . sorry, her line is busy at the moment. Can I take a message?
  #Person2#: sure. Can you have her call me back on my cell phone number?
  #Person1#: ok. What's your number?
  #Person2#: it's 0-7- 7-8- 7-3- 6-7- 6-8- 8.
  #Person1#: let me repeat that back to you. That's zero, double seven, eight, seven, three, six, seven, double six, double eight.
  #Person2#: no, there's no double six at the of the number. It's just zero, double seven, eight, seven, three, six, seven, six, double eight.
  #Person1#: I got it. When should I have her call you back?
  #Person2#: anytime before 6 pm tonight.
  #Person1#: ok, Nathaniel. I'll have Ms. Collins call you back sometime tonight before 6 pm.
  #Person2#: thank you!
  #Person1#: bye!
  #Person2#: bye!