answer: #Person2# recommends an Easy-own package that meets #Person1#'s demand and #Person1# will order it.
documents: #Person1#: Hello, I want to order an Easy-own package. What would you recommend? 
  #Person2#: Which function do you use more, making calls or sending short messages? 
  #Person1#: About the same. But I'm looking for a job, so I have to answer the phone often. 
  #Person2#: Then I recommend this package to you. You can receive all the calls free by paying just 10 yuan a month. 
  #Person1#: That's good. How can I order it? 
  #Person2#: Sending a message 'KTCTWY' to 10086 will do. 
  #Person1#: Thank you. I'll have a try. 
  #Person2#: You're welcome.