answer: #Person2# needs to cash the traveler's check. #Person1# tells #Person2# the cashing rate and the service charge. #Person1# forgets the passport and will come again this afternoon.
documents: #Person1#: May I help you?
  #Person2#: Yes, can I cash my traveler's check here?
  #Person1#: Of course, we'd be happy to cash it for you.
  #Person2#: What's the cashing rate?
  #Person1#: Well, it's listed on the electronic board on the left. We cash it at present traveler's check buying rate.
  #Person2#: Oh, I see. How much it the service charge?
  #Person1#: The service charge is 1 % of the total amount of the check.
  #Person2#: Well, I'd like to cash these four checks for $ 100 each.
  #Person1#: Would you please countersign them here?
  #Person2#: OK, there you are.
  #Person1#: And your passport please.
  #Person2#: Oh, I forgot to bring it. It is in my hotel room.
  #Person1#: Sorry, sir. We can't cash the checks for you without your passport.
  #Person2#: Well, thanks. I will come again this afternoon, then.