answer: #Person1# wants to refill the prescription but #Person2# says it's already been refilled twice, so #Person1# needs to get a new prescription. #Person1# says it's emergent and #Person1#'s doctor is out of town. #Person2# suggests seeing another doctor but #Person1# thinks it's expensive. #Person1# thinks the whole thing is ridiculous but #Person2# insists on a new prescription.
documents: #Person1#: Excuse me. I need to refill this prescription.
  #Person2#: It says on the bottle here that you can have two refills.
  #Person1#: Yes, I need to refill it today.
  #Person2#: Alright. I'm sorry, Miss. According to our file, this prescription has already been refilled twice.
  #Person1#: I was worried about that. I couldn't remember if I had it refilled twice yet or not.
  #Person2#: Well, it looks like you have. You will need to see your doctor to get a new prescription.
  #Person1#: Listen. This is an emergency. I tried to call my doctor, but he is out of town. So I can't see him in time. I need this medicine. It is for skin condition. I've run out. Can you just refill it once more?
  #Person2#: I'm sorry, Miss. We can't do it. We must follow the prescription. And this prescription has run out.
  #Person1#: But I need it. Please. Refill it for me just this once. I can go to the doctor around ten days from now. Then I'll have another prescription.
  #Person2#: Miss, I understand your problem. But it is against the law for us to sell certain medicines without a prescription. It's the law. I can't do anything about it. We never sell medicine unless we have a proper prescription. Never.
  #Person1#: But I have a prescription. I just need more of it.
  #Person2#: A prescription must be valid. It cannot be an expired prescription. I'm sorry, Miss. It's the law. You will have to find another doctor who will prescribe this for you.
  #Person1#: Oh, it will be so expensive! I have a special medical plan, and I can only see one doctor. It will cost me a lot of money to see another doctor.
  #Person2#: Miss, I just can't help you on this. I'm a pharmacist, not a doctor. And there are other customers I need to help now. I know it is frustrating when this happens. But there is nothing I can do about it. I'm sorry.
  #Person1#: This is ridiculous! In Taiwan, it is much easier to get medicine when I need it.
  #Person2#: Maybe that's true. I don't know. But I'm sure in Taiwan you have prescriptions too.