answer: #Person1# orders a full set of ivory Merriman satin sheets in King-size and asks #Person2# the explanation of satin. After #Person1# paying 68 dollars with VISA, #Person2# will run the charge and get #Person1#'s address in a moment.
documents: #Person1#: I would like to place an order.
  #Person2#: Alright, Ma'am. What items would you like to order today?
  #Person1#: I have your catalog here. Do you want me to tell you the item numbers, or the names?
  #Person2#: You may tell me both, Ma'am.
  #Person1#: Alright. I want to order the satin sheets on page 28.
  #Person2#: The Merriman satin sheets?
  #Person1#: Yes, that's right.
  #Person2#: And what size would you like?
  #Person1#: I need one full set of sheets in King-size.
  #Person2#: Alright, Ma'am. And what color did you want?
  #Person1#: Ivory, please
  #Person2#: So that is product number MS2119, Size
  #Person1#: Yes, I think so. Can I ask you something?
  #Person2#: Certainly.
  #Person1#: I'm a foreigner here. My English isn't perfect. Can you tell me what satin is?
  #Person2#: Satin is like silk, Ma'am. It feels like silk. But it's a different material.
  #Person1#: I see. That's what I thought.
  #Person2#: Anything else today?
  #Person1#: No, I just need the sheets.
  #Person2#: Alright. With shipping charges, your total will be 68 dollars. Will you be paying with credit?
  #Person1#: Yes.
  #Person2#: Visa, Master Card, or American Express?
  #Person1#: Visa.
  #Person2#: Card number?
  #Person1#: 8825 1127 4235 9869.
  #Person2#: Expiration date?
  #Person1#: July, 2006.
  #Person2#: All right, Ma'am. I will run that charge for you. And then I will get your address in a moment
  #Person1#: Thank you.