answer: #Person1# and #Person2# complain about the lack of buses on the route. #Person1# wants to write a letter to the paper to complain about the traffic problem and #Person2# thinks it's a good idea.
documents: #Person1#: Why is there never a bus when you want one?
  #Person2#: Good question. There aren't enough buses on this route.
  #Person1#: Sometimes I feel like writing a letter to the paper.
  #Person2#: Good idea. You should say that we need more subway lines, too.
  #Person1#: Yeah. There should be more public transportation in general.
  #Person2#: And fewer cars! There's too much traffic.
  #Person1#: Say, is that our bus coming?
  #Person2#: Yes, it is. But look. It's full!
  #Person1#: Oh, no! Let's go and get a cup of coffee. We can talk about this letter I'm going to write.