answer: #Person2# pays some cash into her account with #Person1#'s assistance since one of the ATMs is down.
documents: #Person1#: Good morning, Madam. How can I be of service?
  #Person2#: I'd like to pay this cash into my account please. I usually do it at the machine, but the queue is very long today.
  #Person1#: Yes, I'm sorry about that. One of our Atms is down and we are waiting for it to be repaired, but it should be up and running again very soon.
  #Person2#: I see. Here's my Bank Book.
  #Person1#: You need to fill out the deposit slip as well. Here you go, Madam.
  #Person2#: Thanks.