answer: #Person1#, from Lincoln Bank, tells #Person2# the goods description is a little different on the invoice. #Person2# wants it to be fixed.
documents: #Person1#: Good afternoon. Welcome to Lincoln Bank, how can we be of service?
  #Person2#: Hi. You called and said I should come in. It's about some documents that have arrived for Nobut Foods.
  #Person1#: Just pulling up your information now. Yes, some documents arrived for you from Sapporo.
  #Person2#: Oh great! We've been waiting for those. Is everything alright with them?
  #Person1#: Actually, there is a problem. It's the goods description, it's a little different on the invoice, but this does happen sometimes.
  #Person2#: No, everything has to be perfect.
  #Person1#: No problem, I'll just get the form for you.