answer: #Person2# tells #Person1# he is not happy with the steak because it is not fresh.
documents: #Person1#: Is everything to your satisfaction?
  #Person2#: No, the steak was recommended, but it is not very fresh.
  #Person1#: Oh! Sorry to hear that. This is quite unusual as we have steak from the market every day.
  #Person2#: So what? It is not fresh and I'm not happy about it.
  #Person1#: I'm sorry, sir. Do you wish to try something else? That would be on the house, of course.
  #Person2#: No, thank you.