answer: Sarah tells #Person1# her grandmother has passed away and she feels miserable that she wasn't there when her grandmother died. #Person1# comforts her by sharing #Person1#'s similar experience.
documents: #Person1#: Sarah. You look terrible. What's wrong?
  #Person2#: My grandmother just passed away.
  #Person1#: I'm so sorry to hear that. When did this happen?
  #Person2#: A couple of days ago. I just go back from the funeral.
  #Person1#: Is there anything I can do?
  #Person2#: No. . . not really. The sad thing is that I wasn't there when she died. I really wanted to be there one last time.
  #Person1#: I'm sure she knew you loved her. Did she pass away in the hospital?
  #Person2#: Yeah. She died in her sleep.
  #Person1#: I'm sorry she's gone.
  #Person2#: At least she didn't suffer.
  #Person1#: I think your grandmother would want you to think of all the good times you spent together.
  #Person2#: I know. But I miss her.
  #Person1#: When my grandmother passed away, I frequently visited her in the cemetery. I always talked to her. Even though she wasn't there, I somehow knew she heard what I said.
  #Person2#: Yeah? That's what I was thinking too. Thanks.
  #Person1#: It looks like you haven't eaten anything all day. We should get you something to eat.
  #Person2#: You're right. . . I should eat something. Let's go.