answer: #Person1# requests for a second look at #Person1#'s test and #Person2# is willing to. And then they go through it together.
documents: #Person1#: Could we go over some things, because I think my test score is wrong.
  #Person2#: What do you think is wrong, the math or the way your answer was scored?
  #Person1#: Both.
  #Person2#: I am willing to take a second look because teachers make mistakes, too. Will that work for you?
  #Person1#: Yeah, I'm ready.
  #Person2#: Check your answers against the ones on the answer sheet and let me know where you see the mistake.
  #Person1#: These look strange.
  #Person2#: Yes, I agree ; let's move on to the calculating of the score. Would that be OK?
  #Person1#: OK, let's do the calculation.
  #Person2#: We add all of these up and divide by this and that gives us this percentage.
  #Person1#: I see.
  #Person2#: Anytime you have a question, please feel free to ask!