answer: #Person1# recommends #Person2# to have a look before making a decision. #Person2# takes the advice and decides not to go with the initial choice.
documents: #Person1#: You've decided that you definitely want to purchase this particular one?
  #Person2#: To be honest, I haven't really done much research.
  #Person1#: I would recommend that you at least glance through these brochures, just to make sure that you have selected the right policy for you. Take your time, Sir.
  #Person2#: Thanks for your advice, after going through all of these materials I've decided not to go with my initial choice.
  #Person1#: Of course, Sir. If I could have your details again and your ID, I'll check them and we can go on.