answer: #Person1# calls Mr. Smith but he is unavailable. #Person2#'ll tell him #Person1# called.
documents: #Person1#: Hi, this is Tom Port. May I speak to Mr. Smith?
  #Person2#: Mr. Smith is not in his office. I am afraid he will not be back before 3 pm. Would you care to speak to Mr. Brown who takes all the calls in his absence?
  #Person1#: No. Thanks. Can I leave a message for Mr. Smith?
  #Person2#: OK, I'll tell him that you called.