answer: #Person2# waited for too long at the airport without a visa prepared
documents: #Person1#: Ok, so what happened when you got to the airport?
  #Person2#: Well, I waited in a queue for ages and finally it was my turn to come up to the desk. I was asked to present a visa.
  #Person1#: Yes, you need a visa. Your travel agent should have told you.
  #Person2#: But I think I was there six years ago.