---
license: other
language:
- en
task_categories:
- text-classification
- question-answering
- tabular-classification
- feature-extraction
tags:
- finance
- consumer-complaints
- cfpb
- analytics
- agents
- nlp
- tabular-data
pretty_name: CFPB Consumer Complaint Database
size_categories:
- 1M<n<10M
---

# CFPB Consumer Complaint Database

This dataset is an analytics-ready Parquet version of the public Consumer Financial Protection Bureau Consumer Complaint Database.

## Source

Original source: Consumer Financial Protection Bureau  
CSV download: https://files.consumerfinance.gov/ccdb/complaints.csv.zip  
JSON download: https://files.consumerfinance.gov/ccdb/complaints.json.zip  
Search interface: https://www.consumerfinance.gov/data-research/consumer-complaints/search/  
Field reference: https://cfpb.github.io/api/ccdb/fields.html

## Processing

The original CFPB CSV ZIP file was downloaded and converted into compressed Parquet files.

Processing steps:

- Loaded the CSV in chunks.
- Normalized column names to lowercase snake_case.
- Parsed date fields where possible.
- Exported data as Zstandard-compressed Parquet.

## Intended Uses

- Complaint trend analysis
- Financial product analytics
- Company response analysis
- NLP over complaint narratives
- RAG and agent-based analytics
- Public policy and consumer protection research

## Limitations

This dataset should not be treated as a representative sample of all consumers or all financial market activity. Complaint volume may reflect many factors, including company size, consumer awareness, product adoption, and reporting patterns.

## Citation

Please cite the Consumer Financial Protection Bureau Consumer Complaint Database as the original source.