# Terms of Use

You accept these terms when you request access. They are short on purpose; the four covenants are
what matter.

## What this data is

Recordings of real telephone conversations between an AI voice agent and Indian consumers, made in
the course of SquadStack's commercial operations. **Voice is biometric data.** Names, phone
numbers, account identifiers, OTPs and government IDs spoken during a call have been redacted from
both audio and transcript; no call or speaker identifiers are published and call timestamps are
not shipped. None of that makes a voice anonymous.

## The four covenants

By requesting access you agree that you will:

1. **Not attempt to determine the identity of any speaker**, or link any recording to any
   individual, account, phone number or customer record, by any means.
2. **Not redistribute the audio** to anyone, in any form, including within your own organisation
   beyond the individuals covered by your approved access. Point people at the gate instead.
3. **Not train or fine-tune any model** on this data, at any stage, including as evaluation-driven
   model selection.
4. **Not build speaker-identification, speaker-verification or voice-cloning systems** from it.

## What you may do

Evaluate ASR systems, including commercially. Publish your results, including results unfavourable
to SquadStack — no approval needed and none will be sought. Analyse the data for research and
publish that analysis. Disagree with our methodology in public.

## Access

Requests are reviewed manually, typically within 3–5 working days. We ask for your name,
affiliation, country and intended use. We may decline without giving a reason, and we may revoke
access on breach.

## Takedown

Any individual appearing in a recording, or a client on their behalf, may request its removal by
reaching out to SquadStack. On a takedown, the affected `sample_id`s are removed from
the next release, logged as an erratum, and notified to everyone holding approved access, who must
delete their copies of those samples.

## Retention

Delete your copy when you are no longer evaluating, and on any takedown notice covering it.

## Contact

Reach out to SquadStack.