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{
  "definition": "Hard: one-hot PMF. total_target_mass sums probability mass over hard and soft records; score values are question-specific ordinal positions.",
  "by_primitive": {
    "choice": {
      "records": 1000,
      "hard": 900,
      "soft": 100,
      "hard_class_counts": {
        "account": 190,
        "billing": 212,
        "bug_report": 304,
        "feature_request": 194
      },
      "total_target_mass": {
        "account": 215.5,
        "billing": 237.0,
        "bug_report": 329.5,
        "feature_request": 218.0
      }
    },
    "noul": {
      "records": 2000,
      "hard": 2000,
      "soft": 0,
      "hard_class_counts": {
        "no": 1701,
        "yes": 299
      },
      "total_target_mass": {
        "no": 1701.0,
        "yes": 299.0
      }
    },
    "score": {
      "records": 3000,
      "hard": 2725,
      "soft": 275,
      "hard_class_counts": {
        "0": 1331,
        "1": 701,
        "2": 693
      },
      "total_target_mass": {
        "0": 1405.5,
        "1": 824.5,
        "2": 770.0
      }
    }
  },
  "by_question": {
    "bug_severity": {
      "records": 1000,
      "hard": 902,
      "soft": 98,
      "hard_class_counts": {
        "0": 733,
        "1": 79,
        "2": 90
      },
      "total_target_mass": {
        "0": 733.0,
        "1": 128.0,
        "2": 139.0
      }
    },
    "category": {
      "records": 1000,
      "hard": 900,
      "soft": 100,
      "hard_class_counts": {
        "account": 190,
        "billing": 212,
        "bug_report": 304,
        "feature_request": 194
      },
      "total_target_mass": {
        "account": 215.5,
        "billing": 237.0,
        "bug_report": 329.5,
        "feature_request": 218.0
      }
    },
    "churn_likelihood_level": {
      "records": 1000,
      "hard": 916,
      "soft": 84,
      "hard_class_counts": {
        "0": 299,
        "1": 318,
        "2": 299
      },
      "total_target_mass": {
        "0": 327.0,
        "1": 346.0,
        "2": 327.0
      }
    },
    "frustration": {
      "records": 1000,
      "hard": 907,
      "soft": 93,
      "hard_class_counts": {
        "0": 299,
        "1": 304,
        "2": 304
      },
      "total_target_mass": {
        "0": 345.5,
        "1": 350.5,
        "2": 304.0
      }
    },
    "has_reproducible_steps": {
      "records": 1000,
      "hard": 1000,
      "soft": 0,
      "hard_class_counts": {
        "no": 832,
        "yes": 168
      },
      "total_target_mass": {
        "no": 832.0,
        "yes": 168.0
      }
    },
    "refund_requested": {
      "records": 1000,
      "hard": 1000,
      "soft": 0,
      "hard_class_counts": {
        "no": 869,
        "yes": 131
      },
      "total_target_mass": {
        "no": 869.0,
        "yes": 131.0
      }
    }
  }
}