text:
@inproceedings{10.1145/506443.506445,
author = {Baudisch, Patrick and Good, Nathaniel},
title = {Focus plus Context Screens: Displays for Users Working with Large Visual Documents},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506445},
doi = {10.1145/506443.506445},
abstract = {Users working with documents that are too large and detailed to fit the user's screen (e.g. chip designs) have the choice of zooming or applying appropriate visualization techniques. In this demonstration, we will present focus plus context screens-wall-size low-resolution displays with an embedded high-resolution display region. They allow users to view details of a document up close, while simultaneously seeing peripheral parts of the document in lower resolution. Unlike overview plus detail, focus plus context screens do not require users to visually switch between multiple views. Unlike fisheye views, focus plus context screens do not introduce distortion.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {492–493},
numpages = {2},
keywords = {zooming, overview + detail, focus plus context screens},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506446,
author = {Blue, Russell S. and Wampler, Jeff and Wise, G. Bowden and Hoebel, Louis J. and Yamrom, Boris and Volpe, Christopher R. and Wilde, Bruce and Rondot, Pascale and Kelly, Ann E. and Gilman, Anne and Turner, Wesley and Linthicum, Steve and Ryon, George},
title = {An Automated Approach and Virtual Environment for Generating Maintenance Instructions},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506446},
doi = {10.1145/506443.506446},
abstract = {Maintenance of complex machinery such as aircraft engines requires reliable and accurate documentation, including illustrated parts catalogs (IPCs), exploded views, and technical manuals describing how to remove, inspect, repair and install parts. For new designs, there are often time constraints for getting a new engine to the field, and the available documentation must go with it. Authoring technical manuals is a complex process involving technical writers, engineers, as well as domain experts (mechanics and designers). Often, several revisions are required before a manual has correct IPC figures and maintenance instructions. Compounding this problem is that technical writers often perform tasks better suited for computers, leading to increased costs and error.In this demonstration, we describe a new framework to generate maintenance instructions from solid models (Computer Aided Design/CAD data) and then validate these instructions in a haptics-enabled virtual environment. Our approach utilizes natural language processing techniques to generate a presentation-independent logical form, which can be transformed for display within the virtual environment. During the development of the system, task analyses, human models, usability studies, and domain experts were used to gain insights. The end result is a more integrated and human-centered process for developing technical manuals, providing higher quality documents with less cost.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {494–495},
numpages = {2},
keywords = {human-centered design, haptics, virtual environments, text generation, natural language, XML, maintenance manual development, maintainability analysis},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506447,
author = {Miller, Robert C. and Myers, Brad A.},
title = {LAPIS: Smart Editing with Text Structure},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506447},
doi = {10.1145/506443.506447},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {496–497},
numpages = {2},
keywords = {automated text editing, pattern matching, search-and-replace, LAPIS, programming-by-demonstration, PBD},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506448,
author = {schraefel, m. c. and Zhu, Yuxiang},
title = {Hunter Gatherer: A Collection Making Tool for the Web},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506448},
doi = {10.1145/506443.506448},
abstract = {Task analysis of how users collect information from within Web pages indicates that while capturing information within-Web-page is a common task, it is not a frequent one. Tool support for this interaction is poor: users must move between browsers for copying and editors for pasting content They must also name the components captured and remember to copy and add the URL from the source. These subtasks force users away from their primary focus of information gathering and into information management. Hunter Gatherer is a browser-based tool designed to address the specific problems of forced divided attention in information gathering smaller-than-Web-page sized components.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {498–499},
numpages = {2},
keywords = {URLs, hypertext, collections, interaction design},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506449,
author = {Hourcade, Juan Pablo and Bederson, Benjamin B. and Druin, Allison and Tax\'{e}n, Gustav},
title = {KidPad: Collaborative Storytelling for Children},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506449},
doi = {10.1145/506443.506449},
abstract = {Collaborative storytelling occurs frequently when children play, but few efforts have been made to support it with computers. This demonstration presents KidPad, a collaborative storytelling tool that supports children creating hyperlinked stories in a large two-dimensional zoomable space. Through the use of local tools, KidPad provides children with advanced interaction techniques in a collaborative environment.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {500–501},
numpages = {2},
keywords = {storytelling, single-display groupware, children, zoomable user interfaces (ZUIs)},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506450,
author = {Dyck, Jeff and Gutwin, Carl},
title = {Groupspace: A 3D Workspace Supporting User Awareness},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506450},
doi = {10.1145/506443.506450},
abstract = {Real-time distributed groupware must support awareness of other users if collaborators are to work together effectively. Several techniques have been developed for enhancing awareness in two-dimensional shared workspaces, but less is known about how to support awareness in 3D workspaces. The Groupspace system incorporates several types of awareness techniques (embodiment enhancements, participant list enhancements, and the Grand Tour) to help users maintain awareness of others' locations and perspectives, even when they are distant or out of view.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {502–503},
numpages = {2},
keywords = {groupspace, 3D shared workspaces, workspace awareness, real-time groupware, information visualization},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506451,
author = {Regenbrecht, Holger T. and Wagner, Michael T.},
title = {Interaction in a Collaborative Augmented Reality Environment},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506451},
doi = {10.1145/506443.506451},
abstract = {In this paper we describe an Augmented Reality (AR) system which allows multiple participants to interact with two- and three-dimensional data using tangible user interfaces. Interactively controllable 2D and 3D information is seamless integrated into the system.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {504–505},
numpages = {2},
keywords = {tangible user interfaces, collaboration, augmented reality, CSCW, 3DUI},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506452,
author = {Streitz, Norbert and Prante, Thorsten and M\"{u}ller-Tomfelde, Christian and Tandler, Peter and Magerkurth, Carsten},
title = {Roomware©: The Second Generation},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506452},
doi = {10.1145/506443.506452},
abstract = {In this paper, we describe our 'Formal Demonstration Presentation' and provide background information on the video published in the video proceedings. The presentation provides an account of the development of the second generation of roomware© components based on our experiences with the first generation. The redesign, resp. new design and implementation resulted in a comprehensive environment consisting of several different roomware components and software facilitating new forms of human computer interaction and cooperation. We present the second generation consisting of: DynaWall, InteracTable, CommChairs, ConnecTable, and the Passage mechanism, together with the corresponding software BEACH, PalmBeach, and MagNets.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {506–507},
numpages = {2},
keywords = {roomware, pen-based systems, CSCW, shared workspaces, tables and chairs, human-computer interaction, gesture-based interaction, wireless networks, mobile devices, ubiquitous computing, interactive walls},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506453,
author = {Selker, Ted and Burleson, Winslow and Arroyo, Ernesto},
title = {E-Windshield: A Study of Using},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506453},
doi = {10.1145/506443.506453},
abstract = {The E-Windshield is a study in augmenting information with external knowledge as well as automobile relevant information. A prototype projection windshield is used to demonstrate 4 scenarios for using imagery on automobile windshields. Scenarios are subdivided into two conditions: Driving and Non-driving. In the first condition it demonstrates the use of annotation to draw drivers attention to objects. In the second condition the system presents an interface the size of the windshield providing a multimedia experience to the user. When a car is not occupied, it can be used as a public information board, showing information concerning time, things that are around it or simply presenting advertising. This display can also be used in collaboration with other displays to form a large screen array.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {508–509},
numpages = {2},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506454,
author = {Zimmermann, Gottfried and Vanderheiden, Gregg and Gilman, Al},
title = {Prototype Implementations for a Universal Remote Console Specification},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506454},
doi = {10.1145/506443.506454},
abstract = {A 'Universal Remote Console' (URC) is a personal device that can be used to control any electronic and information technology device (target device/service), such as thermostats, TVs, or copy machines. The URC renders the user interface (UI) of the target device in a way that accommodates the user's preferences and abilities. This paper introduces the efforts of user groups, industry, government and academia to develop a standard for 'Alternate Interface Access' within the V2 technical committee of the National Committee for Information Technology Standards (NCITS). Some preliminary design aspects of the standard in work are discussed shortly.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {510–511},
numpages = {2},
keywords = {remote control, wireless computing, assistive technology, mobile devices, disability access, modality-independent user interface, universal usability, device independence, standards development},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506455,
author = {Hourcade, Juan Pablo Pablo and Druin, Allison and Sherman, Lisa and Bederson, Benjamin B. and Revelle, Glenda and Campbell, Dana and Ochs, Stacey and Weinstein, Beth},
title = {SearchKids: A Digital Library Interface for Young Children},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506455},
doi = {10.1145/506443.506455},
abstract = {As more information resources become accessible using computers, our digital interfaces to those resources need to be appropriate for all people. However, digital library interfaces have typically been designed for older children or adults. In this demonstration, we present SearchKids, a digital library interface developmentally appropriate for young children (age 5-10 years old). SearchKids offers a graphical interface for querying, browsing and reviewing search results.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {512–513},
numpages = {2},
keywords = {information retrieval design techniques, children, intergenerational design team, cooperative inquiry, participatory design, digital libraries, education applications},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506456,
author = {Geisler, Gary and Marchionini, Gary and Wildemuth, Barbara M. and Hughes, Anthony and Yang, Meng and Wilkens, Todd and Spinks, Richard},
title = {Video Browsing Interfaces for the Open Video Project},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506456},
doi = {10.1145/506443.506456},
abstract = {The Open Video Project is an on-going effort to develop an open source digital video collection that can be used by the research community and ultimately serve an even broader audience. The initial collection contains video or metadata for more than 1600 digitized video segments comprising nearly half a terabyte of content. Our primary goals for this project are to provide free digital video content to people doing a wide variety of research, to develop a collaborative research environment for people interested in digital video, and to provide a testbed for our own video browsing interface work. Each of these goals fit within a broader mission to understand how people think about, seek, and use digital video. This demonstration summarizes the current status of the project through a brief tour of the Open Video web site, describes our current work in developing surrogates to preview video segments, and shows an innovative video browsing interface we are developing.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {514–515},
numpages = {2},
keywords = {browsing, test collection, video surrogates, digital video},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506457,
author = {Bastide, R\'{e}mi and Navarre, David and Palanque, Philippe},
title = {A Model-Based Tool for Interactive Prototyping of Highly Interactive Applications},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506457},
doi = {10.1145/506443.506457},
abstract = {We present a model-based case tool dedicated to the prototyping of highly interactive (also called post-WIMP) applications. Such applications are challenging to model and to prototype, since they require the use of non-standard widgets and interaction techniques and exhibit a complex dynamic behavior. The tool, called PetShop, embodies the results of several years of research about the formal modeling of interactive systems, and its main application domain is safety-critical interactive applications such air-traffic control or military command and control systems. PetShop stands apart from most formal-based tools since it supports and promotes an iterative and user-centered design process, and also stands apart from most model-based tools since it goes beyond WIMP interfaces and does not sacrifice the formal validation of models.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {516–517},
numpages = {2},
keywords = {formal description techniques, model-based approaches, safety critical systems},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506458,
author = {van Duyne, Doug and Landay, James A. and Tarpy, Matthew},
title = {NetRaker Suite: A Demonstration},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506458},
doi = {10.1145/506443.506458},
abstract = {This demonstration will show the application of a unique approach to collecting and analyzing usability data from the users of Web sites and software applications. The NetRaker Suite supports researchers in conducting usability research remotely, collecting both quantitative and qualitative data, reducing administration overhead and project cost. It provides several different types of interaction with test participants, including email invitations and Web page intercepts. Researchers can also participate in real-time screen sharing sessions with test participants, and view streaming videos of previous screen sharing sessions. The suite of tools offers an easy-to-use Web-based interface that supports the entire team collaborating on a Web site design. Its built-in research templates and online analysis tools makes the task of starting a new research project, as well as collecting and analyzing the resulting data, something that can be accomplished in hours rather than days or weeks.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {518–519},
numpages = {2},
keywords = {on-line usability, customer experience management, remote testing, usability testing},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506459,
author = {Storey, Margaret-Anne and Best, Casey and Michaud, Jeff and Rayside, Derek and Litoiu, Marin and Musen, Mark},
title = {SHriMP Views: An Interactive Environment for Information Visualization and Navigation},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506459},
doi = {10.1145/506443.506459},
abstract = {The SHriMP (Simple Hierarchical Multi-Perspective) visualization technique was designed to enhance how people browse and explore complex information spaces. SHriMP uses a nested graph view to present information that is hierarchically structured. It introduces the concept of nested interchangeable views to allow a user to explore multiple perspectives of information at different levels of abstraction. SHriMP combines a hypertext following metaphor with animated panning and zooming motions over the nested graph to provide continuous orientation and contextual cues for the user. In this demo, we show how these ideas are proving useful in the areas of software visualization, knowledge management and flow diagram visualization.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {520–521},
numpages = {2},
keywords = {information navigation, information visualization, knowledge management, software tools, flow diagrams},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506460,
author = {Hochheiser, Harry and Shneiderman, Ben},
title = {A Dynamic Query Interface for Finding Patterns in Time Series Data},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506460},
doi = {10.1145/506443.506460},
abstract = {Identification of patterns in time series data sets is a task that arises in a wide variety of application domains. This demonstration presents the timebox model of rectangular regions that specify constraints for dynamic queries over time series data sets, and the TimeSearcher application, which uses timeboxes as the basis of an interactive query tool.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {522–523},
numpages = {2},
keywords = {dynamic queries, information visualization, time series},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506462,
author = {Kotz\'{e}, Paula},
title = {Directions in HCI Education, Research, and Practice in Southern Africa},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506462},
doi = {10.1145/506443.506462},
abstract = {This paper focuses on the current status and directions of human-computer interaction (HCI) education, research, and practice in Southern Africa.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {524–525},
numpages = {2},
keywords = {HCI education, HCI practice, HCI research},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506463,
author = {de Wet, Lizette and Blignaut, Pieter and Burger, Andries},
title = {Comprehension and Usability Variances among Multicultural Web Users in South Africa},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506463},
doi = {10.1145/506443.506463},
abstract = {A usability test was performed to evaluate the effectiveness of a web site in terms of language-use by multicultural users. The results indicated that South African web site developers should take cognisance of the fact that Afrikaans-speaking people find it easier to search for information in Afrikaans (in contrast to English). It seems, however, that there is no need to translate web sites into an African language.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {526–527},
numpages = {2},
keywords = {WWW, usability, language comprehension, multicultural},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506464,
author = {Marsen, Gary and Malan, Katherine and Blake, Edwin},
title = {Using Digital Technology to Access and Store African Art},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506464},
doi = {10.1145/506443.506464},
abstract = {In this paper, we describe the challenges in creating, and providing access to, a database of African culutural artifacts. The submission is targeted at the setion 2 int he consortium - how HCI research is being used to support the African Renaissance.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {528–529},
numpages = {2},
keywords = {culture preservation, dynamic queries, mobile interaction},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506465,
author = {Walton, Marion and Vukovic', Vera and Marsden, Gary},
title = { 'Visual Literacy' as Challenge to the Internationalisation of Interfaces: A Study of South African Student Web Users},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506465},
doi = {10.1145/506443.506465},
abstract = {Following a social semiotic approach, this paper questions the Western cultural assumptions underpinning the web's evolving navigational conventions, and investigates to what extent a group of South African students command the currently dominant Western conventions. South African students (both novices and experienced web users) completed a series of visual exercises, where they interpreted a set of interface and conceptual conventions in common use on the web. Conceptual questions attempted to address to what extent students were familiar with and able to reproduce the conventional Western visual design resources for representing classificational taxonomies or 'tree structures' and various other visual devices for the implicit portrayal of hierarchical information structures (Kress and van Leeuwen 1996). Interface questions probed student recognition of common web icons. Some broadly cultural factors were found to explain at least some of the variation in the group. Finally, we consider the implications of our study for training, design, and the diverse range of South African representational resources.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {530–531},
numpages = {2},
keywords = {social semiotics, web usability, cross-cultural design, visual literacy},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506466,
author = {Blake, Edwin H.},
title = {Extended Abstract a Field Computer for Animal Trackers},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506466},
doi = {10.1145/506443.506466},
abstract = {The field computer system has been developed to gather complex data on amimal behaviour that is observed by expert animal trackers. The system is location aware using the satellite Global Positioning Sytem. The system has been designed to empower semi-literate trackers. User testing showed that trackers were easily able to master the interface. They benefit from greater recognition, while the wider community gains from access to the knowledge of the trackers on animal behaviour.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {532–533},
numpages = {2},
keywords = {empowerment, location aware, user interface, context aware, cybertracker},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506467,
author = {Norton, Diane},
title = {Implementation of an Electronic Report Viewing Application for Multi-Cultural Users},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506467},
doi = {10.1145/506443.506467},
abstract = {It is necessary to customise computer interfaces for South African users from different cultural groups who work on the same comuter system in a corporate environment? This question is addressed by a combination of a literature review and testing the ideas in a case study in South African financial institution.Both Components of the sutdy suggest that customized user interfaces may not be necessary for users of the same computer based systems in South African businesses.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {534–535},
numpages = {2},
keywords = {usability, multi-cultural usability, user interface, cultural interface design},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506469,
author = {Aliakseyeu, Dzmitry},
title = {Direct Manipulation Interface for Architectural Design Tools},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506469},
doi = {10.1145/506443.506469},
abstract = {The early architectural design stage is a typical example where traditional design tools such as sketching on paper still dominate over computer-assisted tools. Augmented reality is presented as a promising approach towards developing interaction techniques that preserve the naturalness of the traditional way of designing, while at the same time providing access to new media. Based on the analysis of user requirements and requirements for a natural user interface, a working prototype of a new interaction platform for architectural design was created.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {536–537},
numpages = {2},
keywords = {architectural design, natural user interface, augmented reality},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506470,
author = {Bauer, Daniel},
title = {Personal Information Geographies},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506470},
doi = {10.1145/506443.506470},
abstract = {We need increasingly better tools to help us manage today's flood of information. This research explores the use of visual maps as workspaces which help us both to organize new material and to relocate past resources. In particular, visual workspaces can facilitate the process of sensemaking, the gradual evolution of an inquiry through our repeated interaction with information. This interaction can serve as an organizing structure for personally meaningful information geographies: map-like workspaces which accumulate 'trails' of our activity, which evolve over time but remain stable enough to provide the same fluency that we have with maps of physical places.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {538–539},
numpages = {2},
keywords = {document maps, sensemaking, information search, activity history, information recovery, information landscapes},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506471,
author = {Blom, Jan},
title = {A Theory of Personalized Recommendations},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506471},
doi = {10.1145/506443.506471},
abstract = {35 Internet users were assigned to one of seven discussion groups where they expressed views on interacting with a recommendation system (RS). Grounded theory analysis of the data yielded a theory that highlights factors affecting an individual's decision to use personalized predictions.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {540–541},
numpages = {2},
keywords = {grounded theory, collaborative filtering, recommendation systems, personalization},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506472,
author = {Brush, A.J. Bernheim},
title = {Annotating Digital Documents: Anchoring, Educational Use, and Notification},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506472},
doi = {10.1145/506443.506472},
abstract = {Annotating is a very common activity. People often highlight and make notes while reading. Increasingly documents exist primarily in digital form. Supporting annotation of digital documents both for personal use and for asynchronous collaboration has many challenges.By building software prototypes and deploying them in laboratory and field studies, this work investigates three issues: robustly anchoring annotations on modified documents to meet user expectations, using annotations in an educational setting to enhance interaction outside of class, and providing appropriate notification mechanisms to support asynchronous collaboration around documents. Although the primary focus of this research is digital document annotation many of the findings may generalize to other media types including images and video.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {542–543},
numpages = {2},
keywords = {digital documents, robust, educational technology, annotation, notification, annotation system design},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506473,
author = {Chu, Lonny L.},
title = {User Performance and Haptic Design Issues for a Force-Feedback Sound Editing Interface},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506473},
doi = {10.1145/506443.506473},
abstract = {This paper describes current work on the design and development of haptic interfaces for use with digital sound editing software. Current systems rely on computer keyboards, mice, and sometimes passive knobs for user input and graphics and audio for feedback. The addition of haptic feedback will improve the user experience because of the additional mode of feedback received through touch. This work is focused on using a design methodology, including need finding, user observations, prototyping, and user testing to develop haptic sensations effective for manipulating sound.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {544–545},
numpages = {2},
keywords = {audio, design methodology, haptics, sound editing},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506474,
author = {Ganoe, Craig},
title = {Supporting the Collaborative Meeting Place},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506474},
doi = {10.1145/506443.506474},
abstract = {The combination of an interactive large screen display and wireless handheld devices in a meeting room setting can augment and enhance collaborative activities. This work examines the issues in developing applications to support such a collaborative meeting place.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {546–547},
numpages = {2},
keywords = {ubiquitous computing, wireless, collaboration, single display groupware, CSCW, personal digital assistants (PDAs)},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506475,
author = {Good, Lance},
title = {Staying in the Flow with Zoomable User Interfaces},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506475},
doi = {10.1145/506443.506475},
abstract = {This research aims to investigate a collection of interactions in 2D workspaces with the goal of helping users stay in the flow of their activity. These interactions will be explored in the context of two software tools designed to support information work. The first tool, Niagara, addresses the early phases of this work that involve organization and synthesis. CounterPoint, the second tool, targets the later stages of this work that concern the authoring, delivery, and understanding of presentations.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {548–549},
numpages = {2},
keywords = {interaction techniques, staying in the flow, sensemaking, zoomable user interfaces (ZUIs), slide presentations},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506476,
author = {Gwizdka, Jacek},
title = {Reinventing the Inbox: Supporting the Management of Pending Tasks in Email},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506476},
doi = {10.1145/506443.506476},
abstract = {Email was originally designed as a tool for asynchronous communication. However, its current usage goes far beyond that. One of the most commonly performed activities in email is the management of pending tasks. This research focuses on how to support this activity in email and explores alternative solutions that use different external representations of messages and associated tasks.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {550–551},
numpages = {2},
keywords = {email user interface, prospective memory, visualization, external representations, task management},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506477,
author = {Hochheiser, Harry},
title = {Interactive Querying of Time Series Data},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506477},
doi = {10.1145/506443.506477},
abstract = {Identification of patterns in time series data sets is a task that arises in a wide variety of application domains [4]. This paper presents a user interface for the timebox query model of rectangular regions that specify constraints over time series data sets. A prototype application based on timeboxes is presented. Collaborations with potential users will guide the design of enhanced functionality. Usability tests and controlled experiments will be conducted to evaluate the timebox query model.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {552–553},
numpages = {2},
keywords = {time series, graphical user interface, information visualization, dynamic queries},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506478,
author = {Hong, Jason I.},
title = {The Context Fabric: An Infrastructure for Context-Aware Computing},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506478},
doi = {10.1145/506443.506478},
abstract = {Despite many sensor, hardware, networking, and software advances, it is still quite difficult to build effective and reliable context-aware applications. We propose to build a context infrastructure that provides three things to simplify the task of building context-aware applications: a context data store for modeling, storing, and distributing context data; a context specification language for declaratively stating and processing context needs; and protection mechanisms for safeguarding privacy needs.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {554–555},
numpages = {2},
keywords = {context-aware computing, context awareness, data models, privacy, context specification language, implicit input},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506479,
author = {Maloney-Krichmar, Diane},
title = {An Ethnographic Study of an Online, Mutual-Aid Health Community: Group Dynamics, Roles, and Relationships},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506479},
doi = {10.1145/506443.506479},
abstract = {The research project will examine a fairly well studied, long established, and thriving online health bulletin board through a multi level, in-depth analysis. Ethnographic research methods will be used in combination with social network analysis and an examination of issues related to usability. The purpose of the research is to document the role the online community plays in the lives of its members; define the patterns of interaction within the group; compare group dynamics in the online community to those in face to face mutual aid groups, and examine the impact of usability issues on group process.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {556–557},
numpages = {2},
keywords = {online group dynamics, usability, interactive process analysis, mutual-aid groups, social network, health bulletin boards, health communities, on-line communities},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506480,
author = {Richter, Heather},
title = {Understanding Meeting Capture and Access},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506480},
doi = {10.1145/506443.506480},
abstract = {Meeting capture has been a common subject of research in the ubiquitous computing community for the past decade. However, the majority of the research has focused on technologies to support the capture but not enough on the motivation for accessing the captured record and the impact on everyday work practices based on extended authentic use of a working capture and access system. Our long-term research agenda is to build capture services for distributed workgroups that provide appropriate motivation and to further understand how access of captured meetings impacts work practices. To do this, we have developed a testbed for meeting capture as part of a larger distributed work system called TeamSpace. We will put this system into real use in a variety of settings.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {558–559},
numpages = {2},
keywords = {ubiquitous computing, meeting capture and access, longitudinal studies},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506481,
author = {Yang, Huahai},
title = {Multiple Perspectives for Collaborative Navigation in CVE},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506481},
doi = {10.1145/506443.506481},
abstract = {Drawn from empirical studies on spatial cognition, this work explores ways of dynamically integrating others' perspectives and incorporating different views into a single interface for a 3D CVE user. It also designs an empirical study to test the effectiveness of different perspective displays on collaborative navigation performance.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {560–561},
numpages = {2},
keywords = {awareness, navigation, CVE, multiple-perspective},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506482,
author = {Zhu, Bin},
title = {Visualizing a Computer Mediated Communication (CMC) Process to Facilitate Knowledge Management},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506482},
doi = {10.1145/506443.506482},
abstract = {The archive of a computer-mediated communication (CMC) process contains knowledge shared and implicit information about participants' behavior patterns during discussion. However, most CMC systems focus only on organizing the content of discussions. On the other hand, the social visualization research has developed techniques to depict human behaviors during a process of CMC but has not been integrated in any organizational memory system yet. In addition, the impacts of the graphical representations created by social visualization techniques have seldom been studied. The dissertation thus proposes a two-phase research to address those issues. The first phase proposes a prototype system that integrates a social visualization technique with various information analysis technologies to graphically summarize both the content and behavior of a CMC process. The second phase proposes to adopt the "de-featuring" approach used by previous interface evaluation studies to evaluate how the graphical interface developed affects users' information acquisition and evaluation process.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {562–563},
numpages = {2},
keywords = {social visualization, individual decision making, computer-based communication systems, user interface},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506484,
author = {Scholtz, Jean and Johnson, Jeff and Shneiderman, Ben and Hope-Tindall, Peter and Gosling, Marcus and Phillips, Jonathon and Wexelblat, Alan},
title = {Interacting with Identification Technology: Can It Make Us More Secure?},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506484},
doi = {10.1145/506443.506484},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {564–565},
numpages = {2},
keywords = {privacy, civil liberties, security, biometrics, national id card, face recognition},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506485,
author = {Preece, Jenny and Resnick, Paul and Schuler, Doug and de Souza, Clarisse Sieckenius},
title = {What's SIGCHI's Role in Strengthening Communities?},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506485},
doi = {10.1145/506443.506485},
abstract = {On September 11 we saw how a tightly knit group worked together to penetrate the US and carry out a carefully orchestrated attack on the World Trade Center and Pentagon. We also saw how citizens spontaneously organized themselves to care for victims and their families, and support each other. How can the CHI community build on its knowledge of computer-mediated communication and socio-technical systems design to build a more cooperative society? The aim of this discussion is to develop a research and action agenda for CHI that strengthens communities locally, nationally and internationally. The underlying premise is that such socio-technical systems can be assessed and improved so that they more effectively facilitate information exchange, emotional support, and consensus building.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {566–567},
numpages = {2},
keywords = {socio-technical systems, trust, universal usability, community, sociability, social capital},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506487,
author = {B\"{o}hlen, Marc},
title = {A Different Kind of Information Appliance: Fridge Companion},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506487},
doi = {10.1145/506443.506487},
abstract = {A prototype device is described that allows a user to understand and contemplate the inner workings of a common home applicance, the refrigerator. The device monitors select physical properties of its host and displays scheduled graphic presentations on the host's principles of operation. Fridge Companion is a device designed to make domestic life not easier but deeper.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {568–569},
numpages = {2},
keywords = {information appliances, information utilization, time and duration, contemplation, context-aware computing, domain specific design},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506488,
author = {Ernst, Hauke and Faust, Martin},
title = {DERIVE: A Distributed Platform for Mixed Reality Interaction},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506488},
doi = {10.1145/506443.506488},
abstract = {This article describes a concept for and the realization of a distributed mixed reality platform. It allows to freely connect real and virtual components which can be located all over the world, integrating them into a homogenous environment. In the project DERIVE, this is applied to techinical training. Within this scope, the components of interest are electro-pneumatic parts like valves and cylinders, being connected by tubes and wires. Using the idea of swapping/merging real and virtual elements, the concept is supposed to support new demands for the training of multi-skilled technicians.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {570–571},
numpages = {2},
keywords = {e-learning, CVE, mixed reality},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506489,
author = {Dunn, Henry Newton and Gibson, James},
title = {Spinner, Using Non Sequential and Contextual Functions for Early Learners},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506489},
doi = {10.1145/506443.506489},
abstract = {Spinner is a media collection, interaction and sharing device for early learners that promotes play and exploration using a novel set of interactive techniques and designs based around a non sequential, contextual physical interface [2] and a graphical user interface (GUI).},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {572–573},
numpages = {2},
keywords = {physical networks, collaborative systems, media creation},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506490,
author = {Lockerd, Andrea and Mueller, Florian Mueller},
title = {LAFCam: Leveraging Affective Feedback Camcorder},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506490},
doi = {10.1145/506443.506490},
abstract = {If a video camera recognizes and records affective data from the camera operator, this data can help determine which sequences will be interesting to the camera operator at a later time. In the case of home videos, the camera operator is likely to also be the editor and narrator of the final video. LAFCam is a system for recording and editing home video. We facilitate the process of browsing and provide automatic editing features by indexing where the camera operator laughed and visualizing the skin conductivity and facial expressions in the editing session.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {574–575},
numpages = {2},
keywords = {galvanic skin respose, bio-signal, camcorder, index, video editing, browsing, annotation, laughter detection, facial expression, camera-on-camera, picture-in-picture},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506491,
author = {Kiesler, Sara and Goetz, Jennifer},
title = {Mental Models of Robotic Assistants},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506491},
doi = {10.1145/506443.506491},
abstract = {If robotic assistants are to be successful, people will need appropriate mental models of what these robots can do and how they operate. We are developing techniques for measuring people's mental models of interactive robots and social agents. We aim to measure the content of these models--if they are anthropomorphic or mechanistic--and the richness of these models (how elaborate or sparse they are; how much confidence people have in them). We report progress here.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {576–577},
numpages = {2},
keywords = {social interfaces, mental models, anthropomorphism},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506492,
author = {Goetz, Jennifer and Kiesler, Sara},
title = {Cooperation with a Robotic Assistant},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506492},
doi = {10.1145/506443.506492},
abstract = {Robotic assistants soon will serve many assistive roles in our everyday lives. It is important to understand how these robots can interact with users, not just as tools, but also as social agents. In a controlled laboratory experiment, we examined cooperation in an effortful task with a robot that displayed one of two personalities. We found that a serious, caring robot induced more compliance than a playful, ejoybale robot on this task. We propose possible explanations and further research.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {578–579},
numpages = {2},
keywords = {social interfaces, human-robot interaction, compliance, robotic assistants, cooperation, experiment},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506493,
author = {Selker, Ted and Arroyo, Ernesto and Burleson, Win},
title = {Chameleon Tables: Using Context Information in Everyday Objects},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506493},
doi = {10.1145/506443.506493},
abstract = {The Chameleon Table project created a set of hexagonal tables. They are modular and are able to snap together. The design portrays some goals that can be achieved by having a table that is aware of changes in its surroundings and includes this as part of its technology. By creating this infastructure, we have been able to make several scenarios including musical instruments, sending messages between tables, and menus that change with apparent use in a food scenario. This paper also shows the use of a network for broadcasting context information.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {580–581},
numpages = {2},
keywords = {sensor design, ubiquitous computing, context aware design, information appliances},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506494,
author = {Siio, Itiro and Rowan, Jim and Mynatt, Elizabeth},
title = {Peek-a-Drawer: Communication by Furniture},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506494},
doi = {10.1145/506443.506494},
abstract = {Peek-A-Drawer is a new communication device that uses furniture to support lightweight communication between people. It provides virtual shared drawers that connect family members who are located at a distance. When a user puts something in the upper drawer and closes it, a photograph is taken automatically and the image appears in the lower drawer at a distant place. The operation is as simple as using a drawer, allowing even children to communicate with their grandparents. As the camera only takes pictures of objects inside the drawer, privacy is assured.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {582–583},
numpages = {2},
keywords = {peek-a-drawer, furniture, digital decor, I/O device, ubiquitous computing, image communication, drawers},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506495,
author = {Tsukada, Yujin and Hoshino, Takeshi},
title = {Layered Touch Panel: The Input Device with Two Touch Panel Layers},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506495},
doi = {10.1145/506443.506495},
abstract = {We developed Layered Touch Panel that expands the interaction techniques of touch panel. Layer Touch Panel has two touch panel layers, so that it is able to distinguish two touch states such as "finger on screen" and "finger above screen". With the structure, Rollover effect and Pick & Drop that are not available in normal touch panel are available in Layered Touch Panel.As the result of a usability test, 88% of test users answered that Layered Touch Panel is more usable than normal touch panel.Therefore, we consider that Layered Touch Panel is useful for the products that have touch panel.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {584–585},
numpages = {2},
keywords = {touch panel, pick & drop, rollover effect, input device},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506496,
author = {Morimoto, Carlos H. and Amir, Arnon and Flickner, Myron},
title = {Free Head Motion Eye Gaze Tracking without Calibration},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506496},
doi = {10.1145/506443.506496},
abstract = {This paper introduces a novel technique for remote eye gaze tracking and detection of point of regard that is specially designed for wide use in HCI. It addresses and eliminates two of the major problems of commercial remote eye gaze tracking, namely the need for user calibration before each session and of accuracy degradation with head movement. The new technique uses a single calibrated camera, several light sources with known positions and a physical model of the eye to estimate the 3D position of the eye and its gaze direction. Simulation results using ray tracing are used to study the accuracy and robustness of the system, and demonstrate its operability.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {586–587},
numpages = {2},
keywords = {remote eye gaze tracking, gaze based interfaces},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506497,
author = {Swindells, Colin and Inkpen, Kori M.},
title = {What is That? Gesturing to Determine Device Identity},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506497},
doi = {10.1145/506443.506497},
abstract = {Computing devices can seamlessly recognize one another as they join and leave a wireless network, but users often experience difficulty identifying a desired device from a continuously changing list of devices surrounding them. This paper describes our custom implementation of a stylus and tags that enable users to rapidly identify devices in dynamic environments. Our system utilizes a natural pointing gesture to identify a device, and subsequently transfer data over a wireless network.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {588–589},
numpages = {2},
keywords = {handheld computer, face-to-face, pointing, collaboration, infrared (IR) tag, PDA, gesturing},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506498,
author = {Carroll, Karen and Schlag, Cynthia and Kirikci, Omur and Moore, Melody},
title = {Communication by Neural Control},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506498},
doi = {10.1145/506443.506498},
abstract = {People who are completely paralyzed are able to control a computer using technology which harnesses brain signals. This paper describes research in developing a system to allow such a person to communicate. We gathered and analyzed data on the communicative needs of our users, finding that style and content of interactions vary according to the role of the person with whom the user is communicating.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {590–591},
numpages = {2},
keywords = {augmentative and alternative communication, brain-computer interfaces},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506499,
author = {Ringel, Meridith and Hirschberg, Julia},
title = {Automated Message Prioritization: Making Voicemail Retrieval More Efficient},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506499},
doi = {10.1145/506443.506499},
abstract = {Navigating through new voicemall messages to find messages of interest is a time-consuming task, particularly for high-volume users. When checking messages under a time contraint (e.g., during a brief meeting break), users need to identify those messages requiring urgent action since not all messages can be processed in limited time. For these users, it would be useful if messages of greater urgency can be played first. For other users, distinguishing personal from business voicemail is a pressing need, to separate their home and business lives. We have successfully applied machine-learning techniques to lexical, acoustic, and contextual features of voicemail in order to sort messages based on urgency and on business-relevance.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {592–593},
numpages = {2},
keywords = {machine learning, phone interface, voicemail, speech recognition},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506500,
author = {Schiano, Diane J. and Chen, Coreena P. and Isaacs, Ellen and Ginsberg, Jeremy and Gretarsdottir, Unnur and Huddleston, Megan},
title = {Teen Use of Messaging Media},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506500},
doi = {10.1145/506443.506500},
abstract = {Teenagers compromise a large proportion of our population, and their technology use is a bellwether of future trends. Today's teens are coming of age with the rapid development of advanced communication and media tools. This paper describes a study exploring teen communication media usage patterns and their design implications.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {594–595},
numpages = {2},
keywords = {cell phone, teens, communication, IM, email, teenagers},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506501,
author = {Grayson, David and Anderson, Anne},
title = {Perceptions of Proximity in Video Conferencing},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506501},
doi = {10.1145/506443.506501},
abstract = {Proximity is used as a non-verbal signal in face-to-face interaction. It is unknown whether similar information may exist during desktop video conferencing and if so what factors may regulate it. An experiment was conducted to compare the relative impact of image size and the scope of the image on users' impressions of proximity. The results demonstrate that participants felt that changing the focal length (zoom) of the camera could make the remote person appear closer or further away. Participants appeared to use the image size of the remote person per se to determine their apparent proximity, rather than the proportion of the image taken by their face.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {596–597},
numpages = {2},
keywords = {video conferencing, proximity},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506502,
author = {Boring, Ronald L. and West, Robert L. and Moore, Stephen},
title = {Helping Users Determine Video Quality of Service Settings},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506502},
doi = {10.1145/506443.506502},
abstract = {In this paper, we present a method to assist users in selecting quality parameters for streaming video. Constrained scaling, a method for calibrating users' subjective judgements to a naturalistic scale is introduced. An experiment in which participants judged the fluidity of sample videos across different frame rates demonstrates the effectiveness of constrained scaling.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {598–599},
numpages = {2},
keywords = {quality of service, multimedia internet broadcasting, video streaming, constrained scaling},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506503,
author = {Tessendorf, David and Chewar, C. M. and Ndiwalana, Ali and Pryor, Jon and McCrickard, D. Scott and North, Chris},
title = {An Ordering of Secondary Task Display Attributes},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506503},
doi = {10.1145/506443.506503},
abstract = {We found that established display design guidelines for focal images cannot be extended to images displayed as a secondary task in a dual-task situation. This paper describes an experiment that determines a new ordering guideline for secondary task image attributes according to human cognitive ability to extract information. The imperative for alternate guidelines is based on the difference in an image's ability to convey meaning, which decreases when moved from a focal to a secondary task situation. Secondary task attribute ordering varies with the level of degradation in the primary task.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {600–601},
numpages = {2},
keywords = {visualization, dual-task, image attribute, information design},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506504,
author = {Ziegler, J\"{u}rgen and Kunz, Christoph and Botsch, Veit},
title = {Matrix Browser: Visualizing and Exploring Large Networked Information Spaces},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506504},
doi = {10.1145/506443.506504},
abstract = {We present a new approach for visualizing and exploring large networked information structures which may represent, for instance, linked information resources or metadata structures such as ontologies. An interactive matrix display is used for showing relations between concepts and concept hierarchies displayed along the two axes of a matrix. Initial user testing shows performance advantages as well as reduced visual search in comparison to conventional graph representations.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {602–603},
numpages = {2},
keywords = {knowledge retrieval, networked information space, graph visualization, information visualization},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506505,
author = {Dragicevic, Pierre and Huot, St\'{e}phane},
title = {SpiraClock: A Continuous and Non-Intrusive Display for Upcoming Events},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506505},
doi = {10.1145/506443.506505},
abstract = {In this paper, we present SpiraClock, a new visualization technique for nearby events. SpiraClock fills a gap between static calendar displays and pop-up reminders by giving the user a continuous and non-intrusive feedback on nearby events. Events are displayed inside an analog clock that can be used as a regular computer clock. We used SpiraClock for displaying bus schedules, and collected user feedback.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {604–605},
numpages = {2},
keywords = {clock, scheduling, information visualization, interaction technique, spiral},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506506,
author = {Frost, Jeana and Smith, Brian},
title = {Visualizing Health Practice to Treat Diabetes},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506506},
doi = {10.1145/506443.506506},
abstract = {This research is about how to help diabetics reflect upon and improve their own health practice by collecting and visualizing health related information. We introduced a new type of data collection to diabetics, photography, to complement the data they usually collect, blood sugar levels. Diabetics shoot pictures of meals, exercise, work, play and anything else they feel impacts health. We combine the quantitative glucose measurements with qualitative portraits of action into unified data visualizations. In doing so, we hope to make the relationship between physiology and behavior an object for discussion and reflection. More so, we hope that diabetics who viewed these data will begin to develop new interpretations of their lifestyles that will ultimately lead to healthier activities.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {606–607},
numpages = {2},
keywords = {data visualization, health, education},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506507,
author = {Zimmerman, John and Kurapati, Kaushal},
title = {Exposing Profiles to Build Trust in a Recommender},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506507},
doi = {10.1145/506443.506507},
abstract = {This paper describes a method for increasing trust in a TV show recommender. We look for people in common between programs users watch and new programs that are highly rated by our TV show recommender. We then present these to users in a conversational sentence, helping them decide if they want to try the new show. This method has been implemeted in our current TV show recommender interface and will be tested in the near future.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {608–609},
numpages = {2},
keywords = {EPG, persuasion, conversational agent, recommender, TV, persuasive computing, trust, credibility, user profile, profiling, interface design, captology, electronic program guide},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506508,
author = {Bhavnani, Suresh K.},
title = {Domain-Specific Search Strategies for the Effective Retrieval of Healthcare and Shopping Information},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506508},
doi = {10.1145/506443.506508},
abstract = {An increasing number of users are performing searches on the Web in unfamiliar domains such as healthcare. However, because many users lack domain-specific search knowledge, their searches are often ineffective. An important remedy is to make domain-specific search knowledge in these new domains explicit and available. Towards that goal, healthcare and online shopping experts were observed while they performed search tasks within and outside their domains of expertise. The study: (1) identified domain-specific search strategies in each domain; (2) demonstrated that such knowledge is not automatically acquired from using general-purpose search engines. These results suggest that users should benefit from Strategy Portals that provide domain-specific knowledge to perform searches in unfamiliar domains.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {610–611},
numpages = {2},
keywords = {shopping, domain-specific search strategies, healthcare},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506509,
author = {Hlubinka, Michelle and Beaudin, Jennifer and Tapia, Emmanuel Munguia and An, John S.},
title = {AltarNation: Interface Design for Meditative Communities},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506509},
doi = {10.1145/506443.506509},
abstract = {AltarNation allows physically isolated individuals to participate in communities of meditation and tailor thier own meditative practices. By lighting candles, users enter a shared virtual community of users represented by a field of stars, each associated with a sound sample of a prayer, song, joy, or concern of another user. Existing practices of individual meditation and candlelight vigils inform this work. This paper describes implementation and design approaches of the AltarNation system.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {612–613},
numpages = {2},
keywords = {meditation, tangible interfaces, co-presence, prayer, community, telepresence, spirtuality, worship, ambient media},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506510,
author = {Friedman, Batya and Hurley, David and Howe, Daniel C. and Nissenbaum, Helen and Felten, Edward},
title = {Users' Conceptions of Risks and Harms on the Web: A Comparative Study},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506510},
doi = {10.1145/506443.506510},
abstract = {In this study, we analyzed Web users concerns about potential risks and harms from Web use to themselves and to society at large. In addition, we assessed how strongly users felt something should be done to address their concerns. Seventy-two individuals, 24 each from a rural community in Maine, a suburban professional community in New Jersey, and a high-technology community in California, participated in an extensive (2-hour) semistructured interview about Web security. Results show that Web users were primarily concerned about risks to Information, and secondarily about risks to People and Technology. Different sets of concerns were identified among the rural, suburban, and high-technology communities. Our discussion focuses on implications for interface design and information policy.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {614–615},
numpages = {2},
keywords = {user conceptions, web security, internet, value-sensitive design, cross-cultural differences, diversity, children on the internet, security, privacy, www, user differences},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506511,
author = {Fallman, Daniel},
title = {The Penguin: Using the Web as a Database for Descriptive and Dynamic Grammar and Spell Checking},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506511},
doi = {10.1145/506443.506511},
abstract = {In consequence of emergent limitations of traditional spell and grammar checkers, the Penguin prototype system has been designed to be a descriptive and dynamic tool for computer based writing. Rather than relying on a static dictionary, the web is used as a database to handle language artifacts out of the ordinary, such as idioms, colloquialisms, names, and slang expressions; a common source of concern especially for second language speakers.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {616–617},
numpages = {2},
keywords = {linguistics, prototype, penguin, grammar & spell checking},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506512,
author = {Jung, Thomas and Gross, Mark D. and Do, Ellen Yi-Luen},
title = {Sketching Annotations in a 3D Web Environment},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506512},
doi = {10.1145/506443.506512},
abstract = {Collaborative design review is an important part of architectural design work. The Space Pen system supports annotation and drawing on (and inside) 3D VRML/Java models using a regular Web browser to exchange text and sketched annotations for review.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {618–619},
numpages = {2},
keywords = {VRML, pen-based interface, collaboration, annotation, java 3D, 3D models, sketch in 3D},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506513,
author = {Kaptelinin, Victor and M\"{a}ntyl\"{a}, Timo and \r{A}str\"{o}m, Jan},
title = {Transient Visual Cues for Scrolling: An Empirical Study},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506513},
doi = {10.1145/506443.506513},
abstract = {The paper reports an empirical study, in which regular scrolling was compared with a novel scrolling technique featuring transient visual cues (TVC), that is, visual cues temporarily presented on a page to help the user locate new contents. An advantage of scrolling supported with TVC over traditional scrolling was found.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {620–621},
numpages = {2},
keywords = {visual search, windows, visual cues, scrolling, preattentive processing},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506514,
author = {Ekman, Inger and Lankoski, Petri},
title = {What Should It Do? Key Isssues in Navigation Interface Design for Small Screen Devices},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506514},
doi = {10.1145/506443.506514},
abstract = {One important application area for location-aware mobile devices is offering navigational support. This paper summarizes the results of preliminary user tests with different navigation interfaces designed for small screens. We focus on the effectiveness vs. likeability of the interface and explore how these two aspects can be combined to support the navigational task of the user. Our research shows, that offering rich contextual information can support the navigational task by providing the user with a feeling of familiarity and perceived credibility. At the same time it can be a source of distraction, and cause misinterpretations. We propose the use of a rotating route-model to provide the user with a navigational guidance system both effective and likeable.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {622–623},
numpages = {2},
keywords = {interface design, small screen devices, navigation, mobile navigation},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506515,
author = {De Ridder, Isabelle},
title = {Visible or Invisible Links?},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506515},
doi = {10.1145/506443.506515},
abstract = {This paper reports on experimental research that compares two interfaces in software designed for foreign language reading: one with visible and one with invisible links. The links lead to dictionary definitions and translations. The study focussed on differences in consulting behaviour, learning outcomes (vocabulary and comprehension) and on a possible interaction effect of condition and task. The results indicate that the two interfaces mainly differ in the users' willingness to consult the additional information. Differences in learning outcomes and a combined effect of condition and task could not be established.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {624–625},
numpages = {2},
keywords = {language learning, signalling-mode of glosses, interface design, online reading},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506516,
author = {Jul, Susanne},
title = {Predictive Targeted Movement in Electronic Spaces},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506516},
doi = {10.1145/506443.506516},
abstract = {The lodestones and leylines interaction technique simplifies navigation in electronic spaces by coordinating physical and conceptual movement-gently constraining motion to follow automatically computed paths to predicted destinations. This approach simplifies physical movement, ensures that movement leads to interesting locations and supports navigation to locations not visible from the current location. It is illustrated in a spatial multiscale environment where pilot data show reliable performance improvements.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {626–627},
numpages = {2},
keywords = {multiscale, zooming user interface, movement, steering, lodestone, navigation, locomotion, jazz, leyline},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506517,
author = {English, Jennifer and Hearst, Marti and Sinha, Rashmi and Swearingen, Kirsten and Yee, Ka-Ping},
title = {Hierarchical Faceted Metadata in Site Search Interfaces},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506517},
doi = {10.1145/506443.506517},
abstract = {One of the most pressing usability issues in the design of large web sites is that of the organization of search results. A previous study on a moderate-sized web site indicated that users understood and preferred dynamically organized faceted metadata over standard search. We are now examining how to scale this approach to very large collections, since it is difficult to present hierarchical faceted metadata in a manner appealing and understandable to general users. We have iteratively designed and tested interfaces that address these design challenges; the most recent version is receiving enthusiastic responses in ongoing usability studies.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {628–639},
numpages = {12},
keywords = {search user interfaces, www, iterative design},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506518,
author = {Miller, Craig S. and Remington, Roger W.},
title = {Effects of Structure and Label Ambiguity on Information Navigation},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506518},
doi = {10.1145/506443.506518},
abstract = {We present experimental results showing that search for target items in a three-tiered categorization structure (approximately 8 links per page) is faster than a comparable two-tiered structure provided that the category labels are clear and unambiguous. For items in ambiguous categories, search is faster in the two-tiered structure.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {630–631},
numpages = {2},
keywords = {information architecture, category structures},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506519,
author = {Kahn, Peter H. and Friedman, Batya and Hagman, Jennifer},
title = {"I Care about Him as a Pal": Conceptions of Robotic Pets in Online AIBO Discussion Forums},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506519},
doi = {10.1145/506443.506519},
abstract = {In this study, we analyzed people's conceptions of AIBO, a robotic pet, through thier spontaneous postings in online AIBO discussion forums. Results showed that AIBO psychologically engaged this group of participants, particularly by drawing forth conceptions of essences (79%), agency (60%), and social standing (59%). However, participants seldom attributed moral standing to AIBO (e.g., that AIBO deserves respect, has rights, or can be held morally accountable for action). Our discussion focuses on the societal implications of these results.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {632–633},
numpages = {2},
keywords = {virtual pets, online discussion forum, robotic pets, user conceptions, AIBO, online bulletin boards},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506520,
author = {Garabet, Angela and Mann, Steve and Fung, James},
title = {Exploring Design through Wearable Computing Art(Ifacts)},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506520},
doi = {10.1145/506443.506520},
abstract = {Usability is taken into account in design, however analysis of underlying technological values (such as trust, privacy, security) might become overlooked. In this paper, we illustrate how performance art can be used to elicit information about device design and usage. Wearable computing devices or art(ifacts) were used to spark behavior and debate. It was found that the degree of acceptability of the design was related to the perceived control the wearer had over the device. We suggest that what is learned from performance art can be incorporated into future design.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {634–635},
numpages = {2},
keywords = {wearable computing, design research, art},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506521,
author = {Gadd, Ashley and Fels, Sidney},
title = {MetaMuse: A Novel Control Metaphor for Granular Synthesis},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506521},
doi = {10.1145/506443.506521},
abstract = {Traditional musical intruments have a direct connection between the way they are played or controlled and the properties of the sound produced. This connectedness has, in general, been lacking in computer-based musical instruments. We present a prop-based synthesis controller that uses a metaphor to create a connection between the control and the sound. Specific to granular synthesis, the metaphor is one of falling particles striking a surface to create a sound. The concept is extensible to other metaphors and other synthesis techniques.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {636–637},
numpages = {2},
keywords = {granular synthesis, metaphors, prop-based interface, computer music},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506522,
author = {Mohamed, Farhan and Fels, Sidney},
title = {LMNKui: Overlaying Computer Controls on a Piano Controller Keyboard},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506522},
doi = {10.1145/506443.506522},
abstract = {We introduce the Look Ma No Keyboard user interface, an ergonomic and intuitive method for controlling music sequencing software from a piano controller by adding a momentary foot switch. After describing the current practices and the design of our system, we discuss the results of user testing, comparing the conventional input device with ours.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {638–639},
numpages = {2},
keywords = {musical instrument digital interface (MIDI), composer, foot switch, sequencing, octaves, controller},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506523,
author = {Mandryk, Regan L. and Maranan, Diego S.},
title = {False Prophets: Exploring Hybrid Board/Video Games},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506523},
doi = {10.1145/506443.506523},
abstract = {In order to develop technology that promotes social interaction rather than isolation, we are exploring the space between board games and video games. We created a hybrid game that leverages the advantages of both physical and digital media. A custom sensor interface promotes physical interaction around the shared public display while the un-oriented tabletop display encourages players to focus on each other rather than on the interface to the game. The ensuing social interactions define the course that the game takes, while the computer enhances the gaming experience by completing the menial tasks and providing dynamic, exciting environments. Our hybrid board/video game has the potential to enhance natural and enjoyable recreational interaction between friends.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {640–641},
numpages = {2},
keywords = {CSCP, social interactions, games, tangible interfaces},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506524,
author = {Nakanishi, Yasuto and Kitaoka, Noriko and Hakozaki, Katsuya and Ohyama, Minoru},
title = {Estimating Communication Context through Location Information and Schedule Information: A Study with Home Office Workers},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506524},
doi = {10.1145/506443.506524},
abstract = {We have developed a communication support system that estimates the situation of a person by using the location information of a PHS (Personal Handy phone System) and the schedule information. The system supports communication among dispersed and mobile individuals by using the estimated situation. In this paper, we describe it and a study with a small group of home office workers.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {642–643},
numpages = {2},
keywords = {message delivery, location information, context-awareness},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506525,
author = {Poupyrev, Ivan and Rekimoto, Jun and Maruyama, Shigeaki},
title = {TouchEngine: A Tactile Display for Handheld Devices},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506525},
doi = {10.1145/506443.506525},
abstract = {In this paper we describe the design of a haptic display for mobile handheld devices, including the development of a new miniature actuator, the construction of a haptic display using this actuator and prototypes of early applications.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {644–645},
numpages = {2},
keywords = {tactile feedback, mobile devices and interfaces},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506526,
author = {Vertegaal, Roel and Dickie, Connor and Sohn, Changuk and Flickner, Myron},
title = {Designing Attentive Cell Phone Using Wearable Eyecontact Sensors},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506526},
doi = {10.1145/506443.506526},
abstract = {We present a prototype attentive cell phone that uses a low-cost EyeContact sensor and speech analysis to detect whether its user is in a face-to-face conversation. We discuss how this information can be communicated to callers to allow them to employ basic social rules of interrruption.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {646–647},
numpages = {2},
keywords = {alternative input, gaze, mobile phone, eye tracking, attentive interfaces},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506527,
author = {Huang, Elaine M. and Tullio, Joe and Costa, Tony J. and McCarthy, Joseph F.},
title = {Promoting Awareness of Work Activities through Peripheral Displays},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506527},
doi = {10.1145/506443.506527},
abstract = {The globalization of the workforce, growing prevalence of dynamic project-oriented teams, increasing flexibility in work times and places is beneficial to companies and workers. However, they contribute to the fragmentation of the workforce, reducing awareness of colleagues' activities. These awareness "gaps" result in missed opportunities for collaboration and sharing of relevant knowledge, as well as a diminished sense of community. We have conducted a user study to better understand these gaps in one particular workgroup, and designed a system to promote stronger awareness of workplace activities using peripheral displays.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {648–649},
numpages = {2},
keywords = {collaboration, peripheral information display, community, awareness, CSCW, social issues},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506528,
author = {Oh, Alice and Fox, Harold and Van Kleek, Max and Adler, Aaron and Gajos, Krzysztof and Morency, Louis-Philippe and Darrell, Trevor},
title = {Evaluating Look-to-Talk: A Gaze-Aware Interface in a Collaborative Environment},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506528},
doi = {10.1145/506443.506528},
abstract = {We present "look-to-talk", a gaze-aware interface for directing a spoken utterance to a software agent in a multi-user collaborative environment. Through a prototype and a Wizard-of-Oz (Woz) experiment, we show that "look-to-talk" is indeed a natural alternative to speech and other paradigms.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {650–651},
numpages = {2},
keywords = {multimodal user interface, intelligent environment, gaze},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506529,
author = {Newman, Paula S.},
title = {Email Archive Overviews Using Subject Indexes},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506529},
doi = {10.1145/506443.506529},
abstract = {Archived discussion lists are becoming significant reference sources. This paper describes a new type of overview for such lists, using a back-of-the-book style index containing headwords selected from subject lines and subentries derived from their subject-line-contexts.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {652–653},
numpages = {2},
keywords = {email archive, discussion list, automatic indexing, email},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506530,
author = {Mogilev, D. and Kiyokawa, K. and Billinghurst, M. and Pair, J.},
title = {AR Pad: An Interface for Face-to-Face AR Collaboration},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506530},
doi = {10.1145/506443.506530},
abstract = {The AR Pad is a handheld display with a Spaceball and a camera, which can be used to view and interact with Augmented Reality models in collaborative setting.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {654–655},
numpages = {2},
keywords = {object manipulation, augmented reality, CSCW},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506531,
author = {Sokoler, Tomas and Edeholt, H\r{a}kan and Johansson, Martin},
title = {VideoTable: A Tangible Interface for Collaborative Exploration of Video Material during Design Sessions},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506531},
doi = {10.1145/506443.506531},
abstract = {In this paper our VideoTable and VideoCards. The VideoTable is an augmented meeting table enabling collaborative exploration of video material through a multi-user tangible interface. The VideoCards are paper card representations of video snippets. Playback of video is initiated by a pushbutton permanently attached to a VideoCard. VideoCards can be manipulated alongside other physical design artifacts present on the VideoTable. Preliminary observations of use indicate that the physical ebmodiment of digital video provided by our VideoCards enables the seamless mix of video with other physical design artifacts that we are aiming for. Our implementation is based on modified passive Radio Frequency Identificaton (RFID) tags.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {656–657},
numpages = {2},
keywords = {tangible user interfaces, CSCW, paper interfaces, RFID tagging},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506532,
author = {Blythe, Mark and Monk, Andrew and Park, Jisoo},
title = {Technology Biographies: Field Study Techinques for Home Use Product Development},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506532},
doi = {10.1145/506443.506532},
abstract = {The technology biography combines and adapts a number of qualitative data collection techniques to focus on past, present and possible future domestic technologies. Processes, concerns and problems of domestic life are identified in order to develop illustrative product suggestions to inspire or provoke designers.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {658–659},
numpages = {2},
keywords = {methods, field study, usability, enjoyability},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506533,
author = {Halstead-Nussloch, Rich and Carpenter, William},
title = {Teaching and Learning Ubiquitous CHI (UCHI) Design: Suggestions from the Bauhaus Model},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506533},
doi = {10.1145/506443.506533},
abstract = {We describe a design pedagogy under development. It is a) interdisciplinary, b) inspired by success in teaching architectural design, c) motivated by the rapid maturation of CHI design and computing, d) directly connected to what we call ubiquitous-computer-human interaction or UCHI, and e) based on larning design by building. We have brainstormed about how we might merge significant aspects of our disciplines (architecture and HCI) into a joint design course; we both agree that Gropius' 1922 [3,4] pedagogical model for the Bauhaus applies to learning architecture and UCHI design. We invite feedback, ideas, and collaboration from the HCI community on this work in progress.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {660–661},
numpages = {2},
keywords = {architecture, design, ubiquitous computing, pedagogy},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506534,
author = {Hertzum, Morten and Jacobsen, Niels Ebbe and Molich, Rolf},
title = {Usability Inspections by Groups of Specialists: Perceived Agreement in Spite of Disparate Observations},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506534},
doi = {10.1145/506443.506534},
abstract = {Evaluators who examine the same system using the same usability evaluation method tend to report substantially different sets of problems. This so-called evaluator effect means that different evaluations point to considerably different revisions of the evaluated system. The first step in coping with the evaluator effect is to acknowledge its existence. In this study 11 usability specialists individually inspected a website and then met in four groups to combine their findings into group outputs. Although the overlap in reported problems between any two evaluators averaged only 9%, the 11 evaluators felt that they were largely in agreement. The evaluators perceived their disparate observations as mulitiple sources of evidence in support of the same issues, not as disagreements. Thus, the group work increased the evaluators' confidence in their individual inspections, rather than alerted them to the evaluator effect.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {662–663},
numpages = {2},
keywords = {inspections, evaluator effect, usability evaluation methods},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506535,
author = {Dearden, Andy and Finlay, Janet and Allgar, Liz and McManus, Barbara},
title = {Evaluating Pattern Languages in Participatory Design},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506535},
doi = {10.1145/506443.506535},
abstract = {We present an evaluaion of pattern languages as tools for participatory design, based on three criteria, derived from the work of Christopher Alexander: empowering users, generative design and life-enhancing outcomes. Our results suggest that pattern languages can be used to enable users to participate in design, but that the role of facilitator and the form and physical presentaton of the pattern language are factors in success.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {664–665},
numpages = {2},
keywords = {participatory design, pattern languages},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506536,
author = {McGlaun, Gregor and Althoff, Frank and Schuller, Bj\"{o}rn and Lang, Manfred},
title = {A New Technique for Adjusting Distraction Moments in Multitasking Non-Field Usability Tests},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506536},
doi = {10.1145/506443.506536},
abstract = {Evaluating errors that result from user interactions with in-car applications, it has to be considered that the user is permanently involved with driving the car. Reproducing this driving workload in non-field usability tests, it showed that the driving simulation demanded each test subject in a different way because of individual precognitions and properties. To ensure an identical driving workload for each test subject, it becomes necessary to individually adapt the degree of difficulty (DOD) of the driving task. We present a new technique in which, concerning the driving performance, each test participant is pre-classified in a baseline investigation before the main trial. In this context, a special measurement for objectively validating the driving performance of the subjects is being introduced.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {666–667},
numpages = {2},
keywords = {workload, pre-classification, operation task, human error, driving task, distraction task, usability engineering},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506537,
author = {Stevens, Molly and Vollmer, Florian and Abowd, Gregory D.},
title = {The Living Memory Box: Function, Form and User Centered Design},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506537},
doi = {10.1145/506443.506537},
abstract = {The Living Memory Box project examines how to research and design user-centered system to support the collection, archiving and sharing of moments from a child's life. This research has provided us with details of key features to enhance our user-centered design and encompass all aspects of the system. We plan to use these findings to influence the development of ubiquitous capture and access methods. It is our contention that this method of desing can yield a strong foundation for the development of user-centered design throughout all aspects of the system.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {668–669},
numpages = {2},
keywords = {multimedia organization, automated capture, domestic technology, ethnographic studies},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506538,
author = {Ali, Mir Farooq and P\'{e}rez-Qui\~{n}ones, Manuel A.},
title = {Using Task Models to Generate Multi-Platform User Interfaces While Ensuring Usability},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506538},
doi = {10.1145/506443.506538},
abstract = {The widespread emergence of new computing devices and associated interaction metaphors has necessitated new ways of building User Interfaces (UIs) for these devices. In this paper, we describe our approach of using a Task Model in conjunction with the User Interface Markup Language (UIML) to drive generation of Multi-Platform User Interfaces. We also discuss briefly how current usability engineering practices have to be modified to accommodate the development of multi-platform UIs.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {670–671},
numpages = {2},
keywords = {task model, multi-platform user interfaces, usability engineering, UIML},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506539,
author = {Casares, Juan and Long, A. Chris and Myers, Brad and Stevens, Scott and Corbett, Albert},
title = {Simplifying Video Editing with SILVER},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506539},
doi = {10.1145/506443.506539},
abstract = {Digital video is becoming more ubiquitous. Unfortunately, editing videos remains difficult for several reasons. It has dual tracks of audio and video and may require working at the smallest level of detail. Silver is an authoring tool that uses video metadata to overcome these problems. It provides mulitiple views with different content types and at different levels of abstraction. This paper focuses on Silver's smart selection and editing operations, which work at a high semantic level and handle different boundaries in audio and video. Our research suggests several ways in which video editing tools can assist users in the composition and reuse of video.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {672–673},
numpages = {2},
keywords = {multimedia authoring, metadata, digital video editing},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506540,
author = {Gross, Rick and Ryanstrati, Suzanne and Ims, John},
title = {Increasing Transaction Processing Efficiency by Automating an Asynchronous Processor},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506540},
doi = {10.1145/506443.506540},
abstract = {Moving simple yet highly repetitive manual tasks to an asynchronous automated validation process increased data processing productivity. Contextual analysis of manual processing actions revealed opportunities for timesaving.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {674–675},
numpages = {2},
keywords = {automated data processing, asynchronous data validation, computer productivity, artificial intelligence, contextual analysis},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506541,
author = {Chariton, Craig and Choi, Min-Hyung},
title = {User Interface Guidelines for Enhancing Usability of Airline Travel Agency E-Commerce Web Sites},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.506541},
doi = {10.1145/506443.506541},
abstract = {Specific user interface guidelines are described to increase the usability of airline travel e-commerce Web sites. Although previous guidelines address the usability issue from the perspective of the sale of tangible products that can be described and depicted, less attention has been given to the usability issues for the sale of services. Service industries have different requirements for communicating with customers, specifically regarding their product offerings. This is prominent in the air travel industy, where Web site usability is known to be poor. We examine how the current guidelines are inadequate for Web sites providing air travel information. We propose specific guidelines for those sites that will enhance their usability.},
booktitle = {CHI '02 Extended Abstracts on Human Factors in Computing Systems},
pages = {676–677},
numpages = {2},
keywords = {travel agency, e-commerce, airline, user interface, usability, human-computer interaction, guidelines},
location = {Minneapolis, Minnesota, USA},
series = {CHI EA '02}
}

@inproceedings{10.1145/506443.506542,
author = {Cavens, Duncan and Vogt, Florian and Fels, Sidney and Meitner, Michael},
title = {Interacting with the Big Screen: Pointers to Ponder},
year = {2002},
isbn = {1581134541},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/506443.50

license: Unlicense

repository: goyalkaraniit/acm-cr

repo_name: goyalkaraniit/acm-cr

branch_name: refs/heads/main

extension: bib