base_id stringclasses 40
values | family stringclasses 4
values | task_type stringclasses 3
values | phrasing stringclasses 3
values | order stringclasses 2
values | key_variant stringclasses 4
values | state stringlengths 21 95 | questions stringclasses 14
values | gold stringclasses 22
values |
|---|---|---|---|---|---|---|---|---|
support_department-06 | support_department | choice | p2 | forward | semantic | Close account, delete data. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"billing": "Charges, invoices, refunds, payment methods, or pricing.", "technical": "Bugs, errors, crashes, outages, or how-to issues.", "account": "Login, passwords, profile, permissions, or account cl... | {"label": "account", "options": ["billing", "technical", "account", "feedback"]} |
support_department-06 | support_department | choice | p2 | forward | abstract | Close account, delete data. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"A1": "Charges, invoices, refunds, payment methods, or pricing.", "A2": "Bugs, errors, crashes, outages, or how-to issues.", "A3": "Login, passwords, profile, permissions, or account closure.", "A4": "S... | {"label": "A3", "options": ["A1", "A2", "A3", "A4"]} |
support_department-06 | support_department | choice | p2 | reversed | semantic | Close account, delete data. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"feedback": "Suggestions, praise, complaints, or general opinions.", "account": "Login, passwords, profile, permissions, or account closure.", "technical": "Bugs, errors, crashes, outages, or how-to iss... | {"label": "account", "options": ["billing", "technical", "account", "feedback"]} |
support_department-06 | support_department | choice | p2 | reversed | abstract | Close account, delete data. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"A4": "Suggestions, praise, complaints, or general opinions.", "A3": "Login, passwords, profile, permissions, or account closure.", "A2": "Bugs, errors, crashes, outages, or how-to issues.", "A1": "Char... | {"label": "A3", "options": ["A1", "A2", "A3", "A4"]} |
support_department-07 | support_department | choice | p0 | forward | semantic | Your onboarding emails were fantastic, the checklist saved me hours. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"billing": "Charges, invoices, refunds, payment methods, or pricing.", "technical": "Bugs, errors, crashes, outages, or how-to issues.", "account": "Login, passwords, profile, permissions, or account cl... | {"label": "feedback", "options": ["billing", "technical", "account", "feedback"]} |
support_department-07 | support_department | choice | p0 | forward | abstract | Your onboarding emails were fantastic, the checklist saved me hours. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"A1": "Charges, invoices, refunds, payment methods, or pricing.", "A2": "Bugs, errors, crashes, outages, or how-to issues.", "A3": "Login, passwords, profile, permissions, or account closure.", "A4": "S... | {"label": "A4", "options": ["A1", "A2", "A3", "A4"]} |
support_department-07 | support_department | choice | p0 | reversed | semantic | Your onboarding emails were fantastic, the checklist saved me hours. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"feedback": "Suggestions, praise, complaints, or general opinions.", "account": "Login, passwords, profile, permissions, or account closure.", "technical": "Bugs, errors, crashes, outages, or how-to iss... | {"label": "feedback", "options": ["billing", "technical", "account", "feedback"]} |
support_department-07 | support_department | choice | p0 | reversed | abstract | Your onboarding emails were fantastic, the checklist saved me hours. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"A4": "Suggestions, praise, complaints, or general opinions.", "A3": "Login, passwords, profile, permissions, or account closure.", "A2": "Bugs, errors, crashes, outages, or how-to issues.", "A1": "Char... | {"label": "A4", "options": ["A1", "A2", "A3", "A4"]} |
support_department-07 | support_department | choice | p1 | forward | semantic | The onboarding checklist was excellent — saved me a lot of time. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"billing": "Charges, invoices, refunds, payment methods, or pricing.", "technical": "Bugs, errors, crashes, outages, or how-to issues.", "account": "Login, passwords, profile, permissions, or account cl... | {"label": "feedback", "options": ["billing", "technical", "account", "feedback"]} |
support_department-07 | support_department | choice | p1 | forward | abstract | The onboarding checklist was excellent — saved me a lot of time. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"A1": "Charges, invoices, refunds, payment methods, or pricing.", "A2": "Bugs, errors, crashes, outages, or how-to issues.", "A3": "Login, passwords, profile, permissions, or account closure.", "A4": "S... | {"label": "A4", "options": ["A1", "A2", "A3", "A4"]} |
support_department-07 | support_department | choice | p1 | reversed | semantic | The onboarding checklist was excellent — saved me a lot of time. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"feedback": "Suggestions, praise, complaints, or general opinions.", "account": "Login, passwords, profile, permissions, or account closure.", "technical": "Bugs, errors, crashes, outages, or how-to iss... | {"label": "feedback", "options": ["billing", "technical", "account", "feedback"]} |
support_department-07 | support_department | choice | p1 | reversed | abstract | The onboarding checklist was excellent — saved me a lot of time. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"A4": "Suggestions, praise, complaints, or general opinions.", "A3": "Login, passwords, profile, permissions, or account closure.", "A2": "Bugs, errors, crashes, outages, or how-to issues.", "A1": "Char... | {"label": "A4", "options": ["A1", "A2", "A3", "A4"]} |
support_department-07 | support_department | choice | p2 | forward | semantic | Loved the onboarding checklist. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"billing": "Charges, invoices, refunds, payment methods, or pricing.", "technical": "Bugs, errors, crashes, outages, or how-to issues.", "account": "Login, passwords, profile, permissions, or account cl... | {"label": "feedback", "options": ["billing", "technical", "account", "feedback"]} |
support_department-07 | support_department | choice | p2 | forward | abstract | Loved the onboarding checklist. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"A1": "Charges, invoices, refunds, payment methods, or pricing.", "A2": "Bugs, errors, crashes, outages, or how-to issues.", "A3": "Login, passwords, profile, permissions, or account closure.", "A4": "S... | {"label": "A4", "options": ["A1", "A2", "A3", "A4"]} |
support_department-07 | support_department | choice | p2 | reversed | semantic | Loved the onboarding checklist. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"feedback": "Suggestions, praise, complaints, or general opinions.", "account": "Login, passwords, profile, permissions, or account closure.", "technical": "Bugs, errors, crashes, outages, or how-to iss... | {"label": "feedback", "options": ["billing", "technical", "account", "feedback"]} |
support_department-07 | support_department | choice | p2 | reversed | abstract | Loved the onboarding checklist. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"A4": "Suggestions, praise, complaints, or general opinions.", "A3": "Login, passwords, profile, permissions, or account closure.", "A2": "Bugs, errors, crashes, outages, or how-to issues.", "A1": "Char... | {"label": "A4", "options": ["A1", "A2", "A3", "A4"]} |
support_department-08 | support_department | choice | p0 | forward | semantic | The credit card on file expired and now payments are failing. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"billing": "Charges, invoices, refunds, payment methods, or pricing.", "technical": "Bugs, errors, crashes, outages, or how-to issues.", "account": "Login, passwords, profile, permissions, or account cl... | {"label": "billing", "options": ["billing", "technical", "account", "feedback"]} |
support_department-08 | support_department | choice | p0 | forward | abstract | The credit card on file expired and now payments are failing. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"A1": "Charges, invoices, refunds, payment methods, or pricing.", "A2": "Bugs, errors, crashes, outages, or how-to issues.", "A3": "Login, passwords, profile, permissions, or account closure.", "A4": "S... | {"label": "A1", "options": ["A1", "A2", "A3", "A4"]} |
support_department-08 | support_department | choice | p0 | reversed | semantic | The credit card on file expired and now payments are failing. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"feedback": "Suggestions, praise, complaints, or general opinions.", "account": "Login, passwords, profile, permissions, or account closure.", "technical": "Bugs, errors, crashes, outages, or how-to iss... | {"label": "billing", "options": ["billing", "technical", "account", "feedback"]} |
support_department-08 | support_department | choice | p0 | reversed | abstract | The credit card on file expired and now payments are failing. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"A4": "Suggestions, praise, complaints, or general opinions.", "A3": "Login, passwords, profile, permissions, or account closure.", "A2": "Bugs, errors, crashes, outages, or how-to issues.", "A1": "Char... | {"label": "A1", "options": ["A1", "A2", "A3", "A4"]} |
support_department-08 | support_department | choice | p1 | forward | semantic | Stored card expired, so automatic payments are being declined. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"billing": "Charges, invoices, refunds, payment methods, or pricing.", "technical": "Bugs, errors, crashes, outages, or how-to issues.", "account": "Login, passwords, profile, permissions, or account cl... | {"label": "billing", "options": ["billing", "technical", "account", "feedback"]} |
support_department-08 | support_department | choice | p1 | forward | abstract | Stored card expired, so automatic payments are being declined. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"A1": "Charges, invoices, refunds, payment methods, or pricing.", "A2": "Bugs, errors, crashes, outages, or how-to issues.", "A3": "Login, passwords, profile, permissions, or account closure.", "A4": "S... | {"label": "A1", "options": ["A1", "A2", "A3", "A4"]} |
support_department-08 | support_department | choice | p1 | reversed | semantic | Stored card expired, so automatic payments are being declined. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"feedback": "Suggestions, praise, complaints, or general opinions.", "account": "Login, passwords, profile, permissions, or account closure.", "technical": "Bugs, errors, crashes, outages, or how-to iss... | {"label": "billing", "options": ["billing", "technical", "account", "feedback"]} |
support_department-08 | support_department | choice | p1 | reversed | abstract | Stored card expired, so automatic payments are being declined. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"A4": "Suggestions, praise, complaints, or general opinions.", "A3": "Login, passwords, profile, permissions, or account closure.", "A2": "Bugs, errors, crashes, outages, or how-to issues.", "A1": "Char... | {"label": "A1", "options": ["A1", "A2", "A3", "A4"]} |
support_department-08 | support_department | choice | p2 | forward | semantic | Card expired; payments failing. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"billing": "Charges, invoices, refunds, payment methods, or pricing.", "technical": "Bugs, errors, crashes, outages, or how-to issues.", "account": "Login, passwords, profile, permissions, or account cl... | {"label": "billing", "options": ["billing", "technical", "account", "feedback"]} |
support_department-08 | support_department | choice | p2 | forward | abstract | Card expired; payments failing. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"A1": "Charges, invoices, refunds, payment methods, or pricing.", "A2": "Bugs, errors, crashes, outages, or how-to issues.", "A3": "Login, passwords, profile, permissions, or account closure.", "A4": "S... | {"label": "A1", "options": ["A1", "A2", "A3", "A4"]} |
support_department-08 | support_department | choice | p2 | reversed | semantic | Card expired; payments failing. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"feedback": "Suggestions, praise, complaints, or general opinions.", "account": "Login, passwords, profile, permissions, or account closure.", "technical": "Bugs, errors, crashes, outages, or how-to iss... | {"label": "billing", "options": ["billing", "technical", "account", "feedback"]} |
support_department-08 | support_department | choice | p2 | reversed | abstract | Card expired; payments failing. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"A4": "Suggestions, praise, complaints, or general opinions.", "A3": "Login, passwords, profile, permissions, or account closure.", "A2": "Bugs, errors, crashes, outages, or how-to issues.", "A1": "Char... | {"label": "A1", "options": ["A1", "A2", "A3", "A4"]} |
support_department-09 | support_department | choice | p0 | forward | semantic | Two-factor codes stopped arriving on my phone after I changed numbers. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"billing": "Charges, invoices, refunds, payment methods, or pricing.", "technical": "Bugs, errors, crashes, outages, or how-to issues.", "account": "Login, passwords, profile, permissions, or account cl... | {"label": "account", "options": ["billing", "technical", "account", "feedback"]} |
support_department-09 | support_department | choice | p0 | forward | abstract | Two-factor codes stopped arriving on my phone after I changed numbers. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"A1": "Charges, invoices, refunds, payment methods, or pricing.", "A2": "Bugs, errors, crashes, outages, or how-to issues.", "A3": "Login, passwords, profile, permissions, or account closure.", "A4": "S... | {"label": "A3", "options": ["A1", "A2", "A3", "A4"]} |
support_department-09 | support_department | choice | p0 | reversed | semantic | Two-factor codes stopped arriving on my phone after I changed numbers. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"feedback": "Suggestions, praise, complaints, or general opinions.", "account": "Login, passwords, profile, permissions, or account closure.", "technical": "Bugs, errors, crashes, outages, or how-to iss... | {"label": "account", "options": ["billing", "technical", "account", "feedback"]} |
support_department-09 | support_department | choice | p0 | reversed | abstract | Two-factor codes stopped arriving on my phone after I changed numbers. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"A4": "Suggestions, praise, complaints, or general opinions.", "A3": "Login, passwords, profile, permissions, or account closure.", "A2": "Bugs, errors, crashes, outages, or how-to issues.", "A1": "Char... | {"label": "A3", "options": ["A1", "A2", "A3", "A4"]} |
support_department-09 | support_department | choice | p1 | forward | semantic | Not receiving 2FA SMS codes since I switched phone numbers. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"billing": "Charges, invoices, refunds, payment methods, or pricing.", "technical": "Bugs, errors, crashes, outages, or how-to issues.", "account": "Login, passwords, profile, permissions, or account cl... | {"label": "account", "options": ["billing", "technical", "account", "feedback"]} |
support_department-09 | support_department | choice | p1 | forward | abstract | Not receiving 2FA SMS codes since I switched phone numbers. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"A1": "Charges, invoices, refunds, payment methods, or pricing.", "A2": "Bugs, errors, crashes, outages, or how-to issues.", "A3": "Login, passwords, profile, permissions, or account closure.", "A4": "S... | {"label": "A3", "options": ["A1", "A2", "A3", "A4"]} |
support_department-09 | support_department | choice | p1 | reversed | semantic | Not receiving 2FA SMS codes since I switched phone numbers. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"feedback": "Suggestions, praise, complaints, or general opinions.", "account": "Login, passwords, profile, permissions, or account closure.", "technical": "Bugs, errors, crashes, outages, or how-to iss... | {"label": "account", "options": ["billing", "technical", "account", "feedback"]} |
support_department-09 | support_department | choice | p1 | reversed | abstract | Not receiving 2FA SMS codes since I switched phone numbers. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"A4": "Suggestions, praise, complaints, or general opinions.", "A3": "Login, passwords, profile, permissions, or account closure.", "A2": "Bugs, errors, crashes, outages, or how-to issues.", "A1": "Char... | {"label": "A3", "options": ["A1", "A2", "A3", "A4"]} |
support_department-09 | support_department | choice | p2 | forward | semantic | 2FA codes not arriving after number change. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"billing": "Charges, invoices, refunds, payment methods, or pricing.", "technical": "Bugs, errors, crashes, outages, or how-to issues.", "account": "Login, passwords, profile, permissions, or account cl... | {"label": "account", "options": ["billing", "technical", "account", "feedback"]} |
support_department-09 | support_department | choice | p2 | forward | abstract | 2FA codes not arriving after number change. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"A1": "Charges, invoices, refunds, payment methods, or pricing.", "A2": "Bugs, errors, crashes, outages, or how-to issues.", "A3": "Login, passwords, profile, permissions, or account closure.", "A4": "S... | {"label": "A3", "options": ["A1", "A2", "A3", "A4"]} |
support_department-09 | support_department | choice | p2 | reversed | semantic | 2FA codes not arriving after number change. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"feedback": "Suggestions, praise, complaints, or general opinions.", "account": "Login, passwords, profile, permissions, or account closure.", "technical": "Bugs, errors, crashes, outages, or how-to iss... | {"label": "account", "options": ["billing", "technical", "account", "feedback"]} |
support_department-09 | support_department | choice | p2 | reversed | abstract | 2FA codes not arriving after number change. | {"target": {"type": "choice", "instructions": "Which support team should handle this customer message?", "criteria": {"A4": "Suggestions, praise, complaints, or general opinions.", "A3": "Login, passwords, profile, permissions, or account closure.", "A2": "Bugs, errors, crashes, outages, or how-to issues.", "A1": "Char... | {"label": "A3", "options": ["A1", "A2", "A3", "A4"]} |
urgency-00 | urgency | score | p0 | forward | semantic | Whenever you get a chance, could you update the team photo on the about page? | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["not urgent", "soon", "urgent", "critical"]}} | {"label": "not urgent", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-00 | urgency | score | p0 | forward | abstract | Whenever you get a chance, could you update the team photo on the about page? | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L0", "L1", "L2", "L3"]}} | {"label": "L0", "options": ["L0", "L1", "L2", "L3"]} |
urgency-00 | urgency | score | p0 | reversed | semantic | Whenever you get a chance, could you update the team photo on the about page? | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["critical", "urgent", "soon", "not urgent"]}} | {"label": "not urgent", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-00 | urgency | score | p0 | reversed | abstract | Whenever you get a chance, could you update the team photo on the about page? | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L3", "L2", "L1", "L0"]}} | {"label": "L0", "options": ["L0", "L1", "L2", "L3"]} |
urgency-00 | urgency | score | p1 | forward | semantic | Minor request for whenever someone is free: refresh the about-page team photo. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["not urgent", "soon", "urgent", "critical"]}} | {"label": "not urgent", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-00 | urgency | score | p1 | forward | abstract | Minor request for whenever someone is free: refresh the about-page team photo. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L0", "L1", "L2", "L3"]}} | {"label": "L0", "options": ["L0", "L1", "L2", "L3"]} |
urgency-00 | urgency | score | p1 | reversed | semantic | Minor request for whenever someone is free: refresh the about-page team photo. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["critical", "urgent", "soon", "not urgent"]}} | {"label": "not urgent", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-00 | urgency | score | p1 | reversed | abstract | Minor request for whenever someone is free: refresh the about-page team photo. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L3", "L2", "L1", "L0"]}} | {"label": "L0", "options": ["L0", "L1", "L2", "L3"]} |
urgency-00 | urgency | score | p2 | forward | semantic | Low prio: update about-page photo. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["not urgent", "soon", "urgent", "critical"]}} | {"label": "not urgent", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-00 | urgency | score | p2 | forward | abstract | Low prio: update about-page photo. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L0", "L1", "L2", "L3"]}} | {"label": "L0", "options": ["L0", "L1", "L2", "L3"]} |
urgency-00 | urgency | score | p2 | reversed | semantic | Low prio: update about-page photo. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["critical", "urgent", "soon", "not urgent"]}} | {"label": "not urgent", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-00 | urgency | score | p2 | reversed | abstract | Low prio: update about-page photo. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L3", "L2", "L1", "L0"]}} | {"label": "L0", "options": ["L0", "L1", "L2", "L3"]} |
urgency-01 | urgency | score | p0 | forward | semantic | The quarterly report is due Friday — can you review my section by Thursday? | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["not urgent", "soon", "urgent", "critical"]}} | {"label": "soon", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-01 | urgency | score | p0 | forward | abstract | The quarterly report is due Friday — can you review my section by Thursday? | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L0", "L1", "L2", "L3"]}} | {"label": "L1", "options": ["L0", "L1", "L2", "L3"]} |
urgency-01 | urgency | score | p0 | reversed | semantic | The quarterly report is due Friday — can you review my section by Thursday? | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["critical", "urgent", "soon", "not urgent"]}} | {"label": "soon", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-01 | urgency | score | p0 | reversed | abstract | The quarterly report is due Friday — can you review my section by Thursday? | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L3", "L2", "L1", "L0"]}} | {"label": "L1", "options": ["L0", "L1", "L2", "L3"]} |
urgency-01 | urgency | score | p1 | forward | semantic | Deadline Friday for the quarterly report; Thursday would work for section review. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["not urgent", "soon", "urgent", "critical"]}} | {"label": "soon", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-01 | urgency | score | p1 | forward | abstract | Deadline Friday for the quarterly report; Thursday would work for section review. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L0", "L1", "L2", "L3"]}} | {"label": "L1", "options": ["L0", "L1", "L2", "L3"]} |
urgency-01 | urgency | score | p1 | reversed | semantic | Deadline Friday for the quarterly report; Thursday would work for section review. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["critical", "urgent", "soon", "not urgent"]}} | {"label": "soon", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-01 | urgency | score | p1 | reversed | abstract | Deadline Friday for the quarterly report; Thursday would work for section review. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L3", "L2", "L1", "L0"]}} | {"label": "L1", "options": ["L0", "L1", "L2", "L3"]} |
urgency-01 | urgency | score | p2 | forward | semantic | Report due Fri; review by Thu. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["not urgent", "soon", "urgent", "critical"]}} | {"label": "soon", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-01 | urgency | score | p2 | forward | abstract | Report due Fri; review by Thu. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L0", "L1", "L2", "L3"]}} | {"label": "L1", "options": ["L0", "L1", "L2", "L3"]} |
urgency-01 | urgency | score | p2 | reversed | semantic | Report due Fri; review by Thu. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["critical", "urgent", "soon", "not urgent"]}} | {"label": "soon", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-01 | urgency | score | p2 | reversed | abstract | Report due Fri; review by Thu. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L3", "L2", "L1", "L0"]}} | {"label": "L1", "options": ["L0", "L1", "L2", "L3"]} |
urgency-02 | urgency | score | p0 | forward | semantic | Production is down for all customers since the last deployment, revenue is bleeding. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["not urgent", "soon", "urgent", "critical"]}} | {"label": "critical", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-02 | urgency | score | p0 | forward | abstract | Production is down for all customers since the last deployment, revenue is bleeding. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L0", "L1", "L2", "L3"]}} | {"label": "L3", "options": ["L0", "L1", "L2", "L3"]} |
urgency-02 | urgency | score | p0 | reversed | semantic | Production is down for all customers since the last deployment, revenue is bleeding. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["critical", "urgent", "soon", "not urgent"]}} | {"label": "critical", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-02 | urgency | score | p0 | reversed | abstract | Production is down for all customers since the last deployment, revenue is bleeding. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L3", "L2", "L1", "L0"]}} | {"label": "L3", "options": ["L0", "L1", "L2", "L3"]} |
urgency-02 | urgency | score | p1 | forward | semantic | Full production outage since the latest deploy — every customer affected, losing revenue. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["not urgent", "soon", "urgent", "critical"]}} | {"label": "critical", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-02 | urgency | score | p1 | forward | abstract | Full production outage since the latest deploy — every customer affected, losing revenue. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L0", "L1", "L2", "L3"]}} | {"label": "L3", "options": ["L0", "L1", "L2", "L3"]} |
urgency-02 | urgency | score | p1 | reversed | semantic | Full production outage since the latest deploy — every customer affected, losing revenue. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["critical", "urgent", "soon", "not urgent"]}} | {"label": "critical", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-02 | urgency | score | p1 | reversed | abstract | Full production outage since the latest deploy — every customer affected, losing revenue. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L3", "L2", "L1", "L0"]}} | {"label": "L3", "options": ["L0", "L1", "L2", "L3"]} |
urgency-02 | urgency | score | p2 | forward | semantic | PROD DOWN for everyone — revenue impact. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["not urgent", "soon", "urgent", "critical"]}} | {"label": "critical", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-02 | urgency | score | p2 | forward | abstract | PROD DOWN for everyone — revenue impact. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L0", "L1", "L2", "L3"]}} | {"label": "L3", "options": ["L0", "L1", "L2", "L3"]} |
urgency-02 | urgency | score | p2 | reversed | semantic | PROD DOWN for everyone — revenue impact. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["critical", "urgent", "soon", "not urgent"]}} | {"label": "critical", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-02 | urgency | score | p2 | reversed | abstract | PROD DOWN for everyone — revenue impact. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L3", "L2", "L1", "L0"]}} | {"label": "L3", "options": ["L0", "L1", "L2", "L3"]} |
urgency-03 | urgency | score | p0 | forward | semantic | A security researcher emailed claiming active exploitation of our login endpoint. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["not urgent", "soon", "urgent", "critical"]}} | {"label": "critical", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-03 | urgency | score | p0 | forward | abstract | A security researcher emailed claiming active exploitation of our login endpoint. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L0", "L1", "L2", "L3"]}} | {"label": "L3", "options": ["L0", "L1", "L2", "L3"]} |
urgency-03 | urgency | score | p0 | reversed | semantic | A security researcher emailed claiming active exploitation of our login endpoint. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["critical", "urgent", "soon", "not urgent"]}} | {"label": "critical", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-03 | urgency | score | p0 | reversed | abstract | A security researcher emailed claiming active exploitation of our login endpoint. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L3", "L2", "L1", "L0"]}} | {"label": "L3", "options": ["L0", "L1", "L2", "L3"]} |
urgency-03 | urgency | score | p1 | forward | semantic | Outside researcher reports the login endpoint may be under active exploitation. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["not urgent", "soon", "urgent", "critical"]}} | {"label": "critical", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-03 | urgency | score | p1 | forward | abstract | Outside researcher reports the login endpoint may be under active exploitation. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L0", "L1", "L2", "L3"]}} | {"label": "L3", "options": ["L0", "L1", "L2", "L3"]} |
urgency-03 | urgency | score | p1 | reversed | semantic | Outside researcher reports the login endpoint may be under active exploitation. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["critical", "urgent", "soon", "not urgent"]}} | {"label": "critical", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-03 | urgency | score | p1 | reversed | abstract | Outside researcher reports the login endpoint may be under active exploitation. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L3", "L2", "L1", "L0"]}} | {"label": "L3", "options": ["L0", "L1", "L2", "L3"]} |
urgency-03 | urgency | score | p2 | forward | semantic | Possible active exploit on login. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["not urgent", "soon", "urgent", "critical"]}} | {"label": "critical", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-03 | urgency | score | p2 | forward | abstract | Possible active exploit on login. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L0", "L1", "L2", "L3"]}} | {"label": "L3", "options": ["L0", "L1", "L2", "L3"]} |
urgency-03 | urgency | score | p2 | reversed | semantic | Possible active exploit on login. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["critical", "urgent", "soon", "not urgent"]}} | {"label": "critical", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-03 | urgency | score | p2 | reversed | abstract | Possible active exploit on login. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L3", "L2", "L1", "L0"]}} | {"label": "L3", "options": ["L0", "L1", "L2", "L3"]} |
urgency-04 | urgency | score | p0 | forward | semantic | Heads up: the office snacks order might arrive a day late. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["not urgent", "soon", "urgent", "critical"]}} | {"label": "not urgent", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-04 | urgency | score | p0 | forward | abstract | Heads up: the office snacks order might arrive a day late. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L0", "L1", "L2", "L3"]}} | {"label": "L0", "options": ["L0", "L1", "L2", "L3"]} |
urgency-04 | urgency | score | p0 | reversed | semantic | Heads up: the office snacks order might arrive a day late. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["critical", "urgent", "soon", "not urgent"]}} | {"label": "not urgent", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-04 | urgency | score | p0 | reversed | abstract | Heads up: the office snacks order might arrive a day late. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L3", "L2", "L1", "L0"]}} | {"label": "L0", "options": ["L0", "L1", "L2", "L3"]} |
urgency-04 | urgency | score | p1 | forward | semantic | FYI, snack delivery could slip by a day. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["not urgent", "soon", "urgent", "critical"]}} | {"label": "not urgent", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-04 | urgency | score | p1 | forward | abstract | FYI, snack delivery could slip by a day. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L0", "L1", "L2", "L3"]}} | {"label": "L0", "options": ["L0", "L1", "L2", "L3"]} |
urgency-04 | urgency | score | p1 | reversed | semantic | FYI, snack delivery could slip by a day. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["critical", "urgent", "soon", "not urgent"]}} | {"label": "not urgent", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-04 | urgency | score | p1 | reversed | abstract | FYI, snack delivery could slip by a day. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L3", "L2", "L1", "L0"]}} | {"label": "L0", "options": ["L0", "L1", "L2", "L3"]} |
urgency-04 | urgency | score | p2 | forward | semantic | Snacks may be a day late. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["not urgent", "soon", "urgent", "critical"]}} | {"label": "not urgent", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-04 | urgency | score | p2 | forward | abstract | Snacks may be a day late. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L0", "L1", "L2", "L3"]}} | {"label": "L0", "options": ["L0", "L1", "L2", "L3"]} |
urgency-04 | urgency | score | p2 | reversed | semantic | Snacks may be a day late. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["critical", "urgent", "soon", "not urgent"]}} | {"label": "not urgent", "options": ["not urgent", "soon", "urgent", "critical"]} |
urgency-04 | urgency | score | p2 | reversed | abstract | Snacks may be a day late. | {"target": {"type": "score", "instructions": "How urgently should this message be handled?", "criteria": ["L3", "L2", "L1", "L0"]}} | {"label": "L0", "options": ["L0", "L1", "L2", "L3"]} |
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