feedback_id stringlengths 14 14 | user_pseudo_id stringlengths 16 16 | session_id stringlengths 16 16 | market_region stringclasses 3
values | country_code stringclasses 3
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values | timestamp stringdate 2026-08-12 13:47:17 2026-08-13 14:46:57 | experience_dimension stringclasses 6
values | rating int64 1 5 | feedback_text stringlengths 37 137 | device_type stringclasses 3
values | source_channel stringclasses 3
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|---|---|---|---|---|---|---|---|---|---|---|---|
F-IFQVDMSKM80O | f31fcb4e431ce024 | 14f38fb387c1b36d | United Kingdom | GB | en-GB | 2026-08-13T14:44:18+00:00 | product_recommendations | 5 | Recommendations matched my taste and I added two extra products. | tablet | website |
F-VVES4QWDN2LP | be31e8ad4d986cef | e86d759e02208100 | United Kingdom | GB | en-GB | 2026-08-13T14:42:42+00:00 | delivery_experience | 2 | Tracking never updated and the parcel was left in the rain. | mobile | mobile_app |
F-YDV2NASXWQH5 | 697ba9b6ae7a3f83 | cb08bbc33c4161e8 | United Kingdom | GB | en-GB | 2026-08-13T14:30:52+00:00 | product_recommendations | 4 | Loved the 'you might also like' section, it suggested perfect items. | desktop | website |
F-P7QMXAQ1UINW | c0899af35bec0d80 | f4ffde6d46c48a47 | France | FR | fr-FR | 2026-08-13T14:31:50+00:00 | checkout_flow | 4 | Le paiement s'est fait en quelques clics, très simple et rapide. Je recommande volontiers cette boutique à mes proches. | desktop | website |
F-9UBK9RCG9GG0 | f6bec316e03fa591 | 0e6e807265b1627d | Germany | DE | de-DE | 2026-08-13T14:17:20+00:00 | checkout_flow | 4 | Sehr einfache Bestellung, die Adresse war vorausgefüllt und alles klar. | desktop | customer_service |
F-WSO80EC5E8ZM | a9efe134d738699c | ea48200104f5b81a | United Kingdom | GB | en-GB | 2026-08-13T14:18:22+00:00 | search_relevance | 3 | The search works, though it sometimes ignores my spelling mistakes. | tablet | mobile_app |
F-8GKHHKN8GITW | 82135e157b58c6a5 | 749e59ed3ded7013 | United Kingdom | GB | en-GB | 2026-08-13T14:25:13+00:00 | after_sales_support | 4 | The after-sales team replied within minutes and fixed everything. | tablet | mobile_app |
F-HPBCY8PUU88W | ef8d6828b8bdc47c | 64aa53e92e570cd6 | France | FR | fr-FR | 2026-08-13T14:41:38+00:00 | product_recommendations | 4 | Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles. | tablet | customer_service |
F-366V6FTLR24X | 356d3ca583c793f4 | a28c740c57e2785e | France | FR | fr-FR | 2026-08-13T14:42:50+00:00 | checkout_flow | 2 | Le paiement a échoué plusieurs fois, c'est très frustrant. | desktop | website |
F-DBSNE82II3TG | 139f9196bd4a792c | 49846e2541347c53 | France | FR | fr-FR | 2026-08-13T14:35:41+00:00 | product_recommendations | 1 | Les produits suggérés n'avaient rien à voir avec mon achat. Je commande sur le site plusieurs fois par semaine. | mobile | mobile_app |
F-KPVIXPCK9CTG | ae130f256c1f5849 | e9c057fade16e7bd | United Kingdom | GB | en-GB | 2026-08-13T14:46:14+00:00 | checkout_flow | 2 | Payment errors and no clear error message, a really poor experience. | mobile | mobile_app |
F-F3LX6OIT9XSK | 2d6b1ab0ffcfd7e5 | b9f29b11705e3af7 | Germany | DE | de-DE | 2026-08-13T14:38:36+00:00 | after_sales_support | 5 | Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Das ist meine zweite Bestellung in diesem Monat. | desktop | customer_service |
F-8AKMHNV0XTI5 | 4e76ef9d614b624e | ab17a62a1273ef97 | France | FR | fr-FR | 2026-08-13T14:21:10+00:00 | delivery_experience | 4 | La livraison est arrivée en avance et bien emballée. | desktop | mobile_app |
F-IQGBSYKIVSSQ | f10c15189902057b | 61233ab4bebd3342 | United Kingdom | GB | en-GB | 2026-08-13T14:32:51+00:00 | product_recommendations | 4 | Recommendations matched my taste and I added two extra products. I would recommend the store to friends and family. | desktop | customer_service |
F-BVFS0YSNCS7M | bd3676067c85169b | fdb59b0829eaf247 | United Kingdom | GB | en-GB | 2026-08-13T14:25:15+00:00 | delivery_experience | 3 | Delivery was okay, packaging was a little damaged on the outside. | tablet | mobile_app |
F-CI8DLHS68KVJ | ad9b82c67a3c365d | 24dc0b4759700c3d | France | FR | fr-FR | 2026-08-13T14:31:41+00:00 | search_relevance | 1 | J'ai cherché une marque précise et j'ai eu des articles sans rapport. | desktop | customer_service |
F-JZ3BLF9313EI | 637eb77859d3ec23 | 78024cf7660917d7 | France | FR | fr-FR | 2026-08-13T14:23:44+00:00 | search_relevance | 4 | J'ai trouvé l'article en quelques secondes grâce aux suggestions. C'est ma deuxième commande ce mois-ci. | mobile | customer_service |
F-467GT0J09RNA | 9afc371e2e412ea6 | 5166dd6935235776 | Germany | DE | de-DE | 2026-08-13T14:38:33+00:00 | delivery_experience | 3 | Die Lieferung war okay, die Verpackung war außen etwas beschädigt. Ich bestelle am liebsten über die Mobile-App. | tablet | customer_service |
F-JMJU2OAL4VPL | b934e5a2dba371da | edc0ebaff69ba6c6 | United Kingdom | GB | en-GB | 2026-08-13T14:33:12+00:00 | after_sales_support | 4 | The after-sales team replied within minutes and fixed everything. | desktop | mobile_app |
F-OGOG9G6P06N7 | 073c9459c423f277 | 36d03c53c8d2caba | Germany | DE | de-DE | 2026-08-13T14:42:59+00:00 | checkout_flow | 4 | Der Checkout war flüssig, wenige Schritte und die Zahlung klappte sofort. | mobile | website |
F-ANTDPCYXZGFK | 4b3936ef5339b293 | 19cf655ed42c7f34 | France | FR | fr-FR | 2026-08-13T14:35:55+00:00 | checkout_flow | 5 | Le processus de commande est fluide, j'ai payé avec Apple Pay. | tablet | website |
F-YL21FU41TUDS | fc2f35ca7f63538b | 9ba3d8901ab1bdd1 | France | FR | fr-FR | 2026-08-13T14:43:44+00:00 | after_sales_support | 2 | Ma réclamation a été ignorée pendant des semaines. | tablet | customer_service |
F-1S7UKY7JKN4V | 19deda5f9fc3d8ce | b4984ba2ec59a015 | France | FR | fr-FR | 2026-08-13T14:39:03+00:00 | after_sales_support | 3 | Une aide correcte, mais la réponse était un peu générique. | mobile | website |
F-694JWHCQSGOL | 6610974d966cb0f5 | bf758718946e1bb6 | France | FR | fr-FR | 2026-08-13T14:19:20+00:00 | product_recommendations | 4 | Les recommandations sur la page d'accueil étaient vraiment utiles. | mobile | customer_service |
F-58Y4THD0WLX3 | a0c6014396d56b43 | 5419dcfcbcc8a10f | France | FR | fr-FR | 2026-08-13T14:40:07+00:00 | product_recommendations | 3 | Les recommandations sont inégales, certaines utiles et d'autres non. | mobile | website |
F-ESK39JAG6ZXJ | 8f23171ed33cebfd | 36d4f309e798d86e | United Kingdom | GB | en-GB | 2026-08-13T14:32:10+00:00 | page_load_speed | 5 | Search and category pages load very quickly on both mobile and desktop. | tablet | website |
F-RTA2PU1POAKT | 458b08710d6ff662 | 6268e7aac7a46899 | Germany | DE | de-DE | 2026-08-13T14:42:14+00:00 | product_recommendations | 2 | Die vorgeschlagenen Produkte hatten nichts mit meinem Kauf zu tun. | mobile | mobile_app |
F-TXQHRBR1GQOE | 921ccb0d5eb557c4 | b5985988720a4efc | United Kingdom | GB | en-GB | 2026-08-13T14:23:00+00:00 | product_recommendations | 5 | Recommendations matched my taste and I added two extra products. | desktop | mobile_app |
F-BOGOIG495XEY | 21a3281f00326bc6 | 03f48d004692349f | United Kingdom | GB | en-GB | 2026-08-13T14:36:29+00:00 | delivery_experience | 4 | Delivery was quick and the courier was friendly and careful. I use the site a few times a week on my phone. | desktop | mobile_app |
F-7AE19IJZ2UG1 | 2ab9761bbf8c2359 | c7b76a00a6107c50 | France | FR | fr-FR | 2026-08-13T14:17:27+00:00 | search_relevance | 4 | La recherche comprend bien ce que je tape et propose d'excellents résultats. | desktop | customer_service |
F-SYDEBWSSKPBM | 331217fee930c50e | 07c1226a355b8f1e | France | FR | fr-FR | 2026-08-13T14:37:32+00:00 | product_recommendations | 1 | Les produits suggérés n'avaient rien à voir avec mon achat. | mobile | mobile_app |
F-2COH19F9RB3I | 0f439dcddb269762 | f23c8173f51265f7 | United Kingdom | GB | en-GB | 2026-08-13T14:37:08+00:00 | checkout_flow | 4 | The checkout flow is simple and I paid with Apple Pay in seconds. | mobile | customer_service |
F-XWG7KC04XMMY | 4d714923e794ff58 | 2b4aa0004d1f6096 | France | FR | fr-FR | 2026-08-13T14:31:43+00:00 | product_recommendations | 4 | Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles. | mobile | customer_service |
F-ZTVMN4NRC1VI | 391b00a6e9d845ca | 6460b692d2d85b37 | Germany | DE | de-DE | 2026-08-13T14:20:20+00:00 | delivery_experience | 5 | Mein Paket kam am nächsten Tag, großartiger Service. Ich kaufe vor allem an den Wochenenden im Sale ein. | desktop | mobile_app |
F-X3QBRSBQJUB5 | 5d5d73b88654ae8e | 35d86f398a45405a | Germany | DE | de-DE | 2026-08-13T14:24:13+00:00 | product_recommendations | 4 | Die Empfehlungen auf der Startseite waren wirklich nützlich. | desktop | mobile_app |
F-OTBLVJYMERJA | ca79d5bed8814730 | 2f7998cf31d1863a | United Kingdom | GB | en-GB | 2026-08-13T14:30:04+00:00 | after_sales_support | 5 | The after-sales team replied within minutes and fixed everything. This is the second order I have placed this month. | mobile | website |
F-P7O0P2OR8O7D | 324105864337a26a | cb46df9445cdd9bf | France | FR | fr-FR | 2026-08-13T14:32:36+00:00 | after_sales_support | 4 | Mon remboursement a été traité très vite, service réactif. | desktop | customer_service |
F-PATCQTN6NYI4 | 0f2a06f5a023b8c2 | 34a3f679f958f800 | France | FR | fr-FR | 2026-08-13T14:41:25+00:00 | checkout_flow | 5 | Un parcours d'achat rapide et agréable, bravo. | mobile | mobile_app |
F-TZQYIRMO8IZ1 | d4babc66b309ab62 | af19df9ce531485c | United Kingdom | GB | en-GB | 2026-08-13T14:46:05+00:00 | checkout_flow | 5 | The checkout flow is simple and I paid with Apple Pay in seconds. | tablet | mobile_app |
F-HH03ASTQYIFV | 3113723d801434cd | dd921fca0ad921b1 | Germany | DE | de-DE | 2026-08-13T14:33:48+00:00 | checkout_flow | 3 | Der Ablauf ist in Ordnung, auch wenn es ein paar Schritte mehr waren. | desktop | customer_service |
F-D6K5VSE1H7QK | 7114a7b75fea99bd | f09e7c4e7af3e3b5 | United Kingdom | GB | en-GB | 2026-08-13T14:39:09+00:00 | checkout_flow | 3 | Checkout worked but I had to create an account to finish. | mobile | mobile_app |
F-47L0CLO0HPK6 | 06c720959e18f746 | 80b235e050bded1f | United Kingdom | GB | en-GB | 2026-08-13T14:30:55+00:00 | page_load_speed | 3 | The site works fine most of the time, with the occasional slow image. I use the site a few times a week on my phone. | tablet | customer_service |
F-XBWOX8SKMRO0 | 4a8da620c8fd4c33 | 09635d08c26e10fa | France | FR | fr-FR | 2026-08-13T14:46:09+00:00 | product_recommendations | 4 | Les recommandations personnalisées étaient pertinentes et utiles. | mobile | website |
F-811YQEBCUGZ9 | d749eac7a6173ec1 | 308db569010f310b | France | FR | fr-FR | 2026-08-13T14:43:14+00:00 | product_recommendations | 4 | Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles. | mobile | website |
F-TW8J30TZTOIR | 3d164fbc7c436fe8 | b0e5bab229a5d5ee | United Kingdom | GB | en-GB | 2026-08-13T14:20:42+00:00 | delivery_experience | 5 | Delivery arrived earlier than promised and was well packaged. | mobile | mobile_app |
F-36743A1IG9FO | 36e9163ac2bd0188 | 394f1f0092bad971 | France | FR | fr-FR | 2026-08-13T14:19:00+00:00 | search_relevance | 3 | La recherche fonctionne mais ignore parfois mes fautes de frappe. Je fais mes achats surtout pendant les ventes du week-end. | tablet | mobile_app |
F-F137X9N5RG3W | b4334c7ceecaf71f | 3c0b24a9e4b24b83 | Germany | DE | de-DE | 2026-08-13T14:26:42+00:00 | search_relevance | 4 | Die Suchergebnisse waren punktgenau, genau was ich suchte. | mobile | website |
F-Z4ETO30QTQEZ | 1f0dd3cd6e930a39 | e3d601f70ddf1a0b | France | FR | fr-FR | 2026-08-13T14:19:35+00:00 | checkout_flow | 5 | Commande très facile, l'adresse était pré-remplie et tout était clair. | mobile | mobile_app |
F-AOS51M0WIJ6N | b3e6300c125f5bf6 | 0fd5df39a3fdf790 | France | FR | fr-FR | 2026-08-13T14:45:03+00:00 | search_relevance | 5 | La pertinence des résultats est excellente, les filtres m'ont bien aidé. | mobile | website |
F-7AYZE35PZEQU | be8dfb7d16a8fdf9 | df650009d3d1e672 | United Kingdom | GB | en-GB | 2026-08-13T14:40:50+00:00 | product_recommendations | 4 | Loved the 'you might also like' section, it suggested perfect items. | mobile | mobile_app |
F-NLQIXR7I4S87 | 45f8538a6bb4d760 | 9f0496ee98f7f9e5 | France | FR | fr-FR | 2026-08-13T14:18:11+00:00 | delivery_experience | 4 | Mon colis est arrivé le lendemain, service impeccable. Je recommande volontiers cette boutique à mes proches. | desktop | website |
F-3YHY0SJE6HEO | effa39e5e382769f | 8d3e07b71d624bec | France | FR | fr-FR | 2026-08-13T14:29:22+00:00 | page_load_speed | 3 | Les temps de chargement sont corrects, sans plus. | tablet | customer_service |
F-UPDWYVN3BJAU | 582c4be99cca0748 | ba6390f7c42717c8 | Germany | DE | de-DE | 2026-08-13T14:35:13+00:00 | search_relevance | 4 | Die Suchergebnisse waren punktgenau, genau was ich suchte. | tablet | mobile_app |
F-WG80YB1HU8XY | c293175edefdd0a9 | dc364ff4288e095b | United Kingdom | GB | en-GB | 2026-08-13T14:36:39+00:00 | page_load_speed | 3 | Loading speed is acceptable but could be a bit faster on the homepage. I would recommend the store to friends and family. | tablet | customer_service |
F-JDK670XFDSGG | 02372b2e500529eb | a000056c13da9cbd | Germany | DE | de-DE | 2026-08-13T14:30:38+00:00 | checkout_flow | 3 | Ordentlicher Kauf, die Lieferoptionen waren aber unklar. Ich würde den Shop an Freunde und Familie weiterempfehlen. | desktop | website |
F-GKYDK7Y0692R | b67983896e775029 | 2edc58fa0ada64c9 | Germany | DE | de-DE | 2026-08-13T14:23:58+00:00 | checkout_flow | 4 | Der Bestellprozess ist einfach, ich habe mit Apple Pay in Sekunden bezahlt. | mobile | mobile_app |
F-0ATEQFQ8SZVH | 54881cd160af3da9 | 15e0461db65b3ca1 | France | FR | fr-FR | 2026-08-13T14:35:21+00:00 | page_load_speed | 4 | Les pages produits s'ouvrent très rapidement, bravo. | mobile | mobile_app |
F-7219Q9GREQHP | e4b689b5637c4f42 | 22e3b12f885dd704 | France | FR | fr-FR | 2026-08-13T14:40:28+00:00 | checkout_flow | 4 | Le paiement s'est fait en quelques clics, très simple et rapide. Je recommande volontiers cette boutique à mes proches. | tablet | website |
F-9B1BCPI82XI0 | 9b6dc14de32ce9c4 | cd92d20e6de8facb | Germany | DE | de-DE | 2026-08-13T14:45:14+00:00 | delivery_experience | 5 | Ausgezeichnete Lieferung, die Sendungsverfolgung war aktuell. | desktop | website |
F-FGMUNFWH375B | 488bd40bf41aafbd | 28870d421892ed46 | Germany | DE | de-DE | 2026-08-13T14:42:33+00:00 | page_load_speed | 3 | Das Laden ist in Ordnung, aber die Startseite könnte schneller sein. Ich würde den Shop an Freunde und Familie weiterempfehlen. | desktop | website |
F-TKC8GJVALNO4 | 699e9f54b4736bfa | 5291b3576686cfb1 | United Kingdom | GB | en-GB | 2026-08-13T14:19:19+00:00 | page_load_speed | 3 | Pages take a few seconds to load on my connection, not terrible though. | mobile | mobile_app |
F-JINK3LWHI04Q | 6c44ccc4025a1753 | bd1566d45fe60ad6 | United Kingdom | GB | en-GB | 2026-08-13T14:27:25+00:00 | checkout_flow | 5 | Smooth and quick checkout, exactly how online shopping should feel. I would recommend the store to friends and family. | desktop | customer_service |
F-W89AXGF5LTDZ | 7a582d5af9b53d31 | b7aa3e7dd7faedc2 | United Kingdom | GB | en-GB | 2026-08-13T14:37:15+00:00 | page_load_speed | 1 | The site kept spinning during the sale and pages timed out. | mobile | mobile_app |
F-KQ8HZO5HKFLP | 01f04efdf2ad6646 | e2fb8a1549fd7559 | United Kingdom | GB | en-GB | 2026-08-13T14:32:57+00:00 | product_recommendations | 4 | Loved the 'you might also like' section, it suggested perfect items. | mobile | mobile_app |
F-K2T3XK4C1598 | 2e8edeef2e65fdfb | 22653dce51b82ca9 | France | FR | fr-FR | 2026-08-13T14:43:45+00:00 | product_recommendations | 4 | Les recommandations correspondaient à mes goûts, j'ai ajouté deux articles. | mobile | mobile_app |
F-A2DDV8I1K5QY | acf0169321a936a7 | a9629b3184e4db9b | United Kingdom | GB | en-GB | 2026-08-13T14:45:27+00:00 | search_relevance | 5 | The search function understands what I type and returns great matches. | mobile | customer_service |
F-XTZ6YO8K9SW7 | 3be89e16166bd671 | c798da9cfe656de7 | Germany | DE | de-DE | 2026-08-13T14:31:20+00:00 | search_relevance | 5 | Ich habe den Artikel dank Suchvorschlägen in Sekunden gefunden. | mobile | customer_service |
F-7VOBLV4RFW3A | 6abf9070edc92caf | 261f1a69969c2270 | United Kingdom | GB | en-GB | 2026-08-13T14:32:40+00:00 | page_load_speed | 4 | Page loading speed has improved a lot, everything opens quickly. | tablet | website |
F-9B6LA4ZZ1V7G | fad4c8a0078ccad4 | 7d021c0c7adecdf1 | United Kingdom | GB | en-GB | 2026-08-13T14:22:23+00:00 | search_relevance | 4 | Great search relevance, the filters helped me narrow down quickly. | desktop | mobile_app |
F-T6W2HXAN7IDI | dfa5a61f0da8b4bd | 42a3681a69eb8e8f | Germany | DE | de-DE | 2026-08-13T14:34:08+00:00 | checkout_flow | 3 | Ordentlicher Kauf, die Lieferoptionen waren aber unklar. | mobile | customer_service |
F-WPZKR371471D | 865ff7fc16393e44 | 32d84951316e34bd | France | FR | fr-FR | 2026-08-13T14:41:04+00:00 | checkout_flow | 1 | Erreurs de paiement sans message clair, mauvaise expérience. Je commande sur le site plusieurs fois par semaine. | desktop | mobile_app |
F-TE3L9HRJSU3O | 14692a21bd351136 | 0eb27ea0e31d12f2 | United Kingdom | GB | en-GB | 2026-08-13T14:21:37+00:00 | search_relevance | 5 | The search function understands what I type and returns great matches. I mainly shop during the weekend sales. | mobile | website |
F-26EMNA7KBBLM | 96e7ef09be4ed2a6 | e61e42a644ee906a | United Kingdom | GB | en-GB | 2026-08-13T14:46:27+00:00 | checkout_flow | 1 | I had to re-enter my card details three times before it worked. I would recommend the store to friends and family. | mobile | customer_service |
F-IMA0E3R3YASR | 9d5fe9d01758ad05 | fe61f6981d5dcf70 | Germany | DE | de-DE | 2026-08-13T14:37:39+00:00 | delivery_experience | 2 | Meine Bestellung kam eine Woche zu spät ohne jede Erklärung. | tablet | mobile_app |
F-ZAMREZ3WCSN9 | a4f1e01c9948f215 | e530e3bd3d779b28 | United Kingdom | GB | en-GB | 2026-08-13T14:42:49+00:00 | page_load_speed | 2 | Loading speed is poor, images appear seconds after the text. This is the second order I have placed this month. | tablet | website |
F-UKA78INNOLA7 | b76ba2b4fcb5caa4 | 21129e74a6e0d356 | France | FR | fr-FR | 2026-08-13T14:45:55+00:00 | delivery_experience | 5 | Livraison rapide et livreur très aimable. | desktop | mobile_app |
F-U8THD15W6C1M | c9f965733f27a838 | 70e95a9b359ee55f | Germany | DE | de-DE | 2026-08-13T14:19:15+00:00 | after_sales_support | 4 | Ausgezeichneter Support, der Mitarbeiter hat sich sehr eingesetzt. Ich würde den Shop an Freunde und Familie weiterempfehlen. | desktop | mobile_app |
F-MS7OF463QALG | ccc778cef81afed0 | 866f7a95595faf9c | Germany | DE | de-DE | 2026-08-13T14:27:07+00:00 | page_load_speed | 3 | Die Seiten brauchen ein paar Sekunden, nicht schlimm aber ausbaufähig. | tablet | customer_service |
F-0MZ3H0EWCI5S | 6cb130e3a92ea509 | a56f40a04df1e9a8 | Germany | DE | de-DE | 2026-08-13T14:25:49+00:00 | after_sales_support | 3 | Ordentliche Hilfe, aber die Antwort war etwas generisch. | tablet | customer_service |
F-TLA4KXP807WY | d9e838cf1fb59e9a | 08dfd446de735425 | France | FR | fr-FR | 2026-08-13T14:24:05+00:00 | page_load_speed | 5 | La vitesse de chargement est excellente, même sur mobile. | tablet | website |
F-PRF0DUVU8REX | 1766c62c99c6bd39 | 23a8283fba2c5eba | United Kingdom | GB | en-GB | 2026-08-13T14:29:54+00:00 | checkout_flow | 4 | Very easy checkout, the address was pre-filled and everything was clear. I mainly shop during the weekend sales. | tablet | mobile_app |
F-D7UFN5KHLRYK | 33fbcda1a6c066b5 | a80aec1715e7e509 | United Kingdom | GB | en-GB | 2026-08-13T14:34:27+00:00 | delivery_experience | 5 | Delivery arrived earlier than promised and was well packaged. | desktop | website |
F-9INUFTZI1SX3 | fb23ee976f507412 | cfbfda5b88a08224 | France | FR | fr-FR | 2026-08-13T14:25:37+00:00 | delivery_experience | 2 | Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie. Je commande sur le site plusieurs fois par semaine. | desktop | website |
F-OJEEV9DK8FDQ | d57b938b2aa97495 | afa00e0fab95be3b | France | FR | fr-FR | 2026-08-13T14:20:12+00:00 | search_relevance | 3 | Les résultats étaient acceptables, il a fallu chercher un peu. J'utilise surtout l'application mobile pour commander. | desktop | website |
F-XQXY1QPHX4JA | 78f4cceaade39c3f | 20b6474c5bdc1cf7 | United Kingdom | GB | en-GB | 2026-08-13T14:45:58+00:00 | search_relevance | 4 | Search results were spot on, exactly what I was looking for. | mobile | customer_service |
F-SNH5F9A0G94L | 3294487cfd73471b | d2b4efa6c95ecd06 | Germany | DE | de-DE | 2026-08-13T14:44:46+00:00 | search_relevance | 5 | Die Suchtreffer sind sehr relevant, die Filter haben mir geholfen. Ich bestelle am liebsten über die Mobile-App. | tablet | website |
F-A6K1WOY25AWI | 21df600d0fe35e82 | 5b0213c8af115423 | France | FR | fr-FR | 2026-08-13T14:23:03+00:00 | product_recommendations | 4 | J'ai adoré la section 'vous aimerez aussi', les suggestions étaient parfaites. Je fais mes achats surtout pendant les ventes du week-end. | tablet | website |
F-PWU1BKILJY6B | cdbe789ca496d509 | 892c50b63165e535 | United Kingdom | GB | en-GB | 2026-08-13T14:35:27+00:00 | after_sales_support | 5 | Customer support resolved my issue quickly and politely. This is the second order I have placed this month. | desktop | mobile_app |
F-1O37U6KM2AAI | f5fc3198ce74d7fb | d605486309ea602e | United Kingdom | GB | en-GB | 2026-08-13T14:19:43+00:00 | page_load_speed | 5 | The site loaded instantly and the product pages felt really snappy. | mobile | website |
F-5QC2A8PQHW4B | 43fb32a02193e911 | 4f238e629e6b54f9 | France | FR | fr-FR | 2026-08-13T14:18:26+00:00 | after_sales_support | 3 | Le support était correct, même si j'ai dû répéter mes informations. | tablet | customer_service |
F-T23C4F59IJN9 | 7b812c384c2a7ed6 | bdc4fc6f9a9c0dcb | France | FR | fr-FR | 2026-08-13T14:17:30+00:00 | search_relevance | 4 | La pertinence des résultats est excellente, les filtres m'ont bien aidé. | desktop | customer_service |
F-DCMFW0RPFIIN | 1caab8754d038577 | 2cc024f7ec25fd7e | France | FR | fr-FR | 2026-08-13T14:23:37+00:00 | after_sales_support | 3 | Une aide correcte, mais la réponse était un peu générique. | desktop | mobile_app |
F-75P81RMEB4KK | b77d491f4abd6841 | 57f75a2364032d20 | France | FR | fr-FR | 2026-08-13T14:31:32+00:00 | page_load_speed | 5 | Les pages produits s'ouvrent très rapidement, bravo. C'est ma deuxième commande ce mois-ci. | desktop | website |
F-R3T3XTKGQ8Y4 | af19aa2cdf723a36 | f033ec99e3fe46e8 | France | FR | fr-FR | 2026-08-13T14:24:25+00:00 | product_recommendations | 1 | Les produits suggérés n'avaient rien à voir avec mon achat. | tablet | mobile_app |
F-WNRMYXZUYDST | 2076ee79344d8e54 | 4833ff407b5bb70b | Germany | DE | de-DE | 2026-08-13T14:39:55+00:00 | page_load_speed | 3 | Das Laden ist in Ordnung, aber die Startseite könnte schneller sein. | desktop | mobile_app |
F-QIAGHVW1GTP5 | f3837deac61dedb1 | 8515cdb0b49bd59a | United Kingdom | GB | en-GB | 2026-08-13T14:25:03+00:00 | after_sales_support | 4 | My refund was processed fast and the support chat was helpful. I use the site a few times a week on my phone. | mobile | customer_service |
F-6FI664O358XO | 6be3ddab527c7a7c | 8dcf1f00fa769e28 | United Kingdom | GB | en-GB | 2026-08-13T14:46:29+00:00 | page_load_speed | 5 | Search and category pages load very quickly on both mobile and desktop. I use the site a few times a week on my phone. | tablet | website |
F-7641A4OMRT00 | 5ffcb55ac825743a | f0c9c16e63a23b2e | Germany | DE | de-DE | 2026-08-13T14:19:24+00:00 | search_relevance | 3 | Die Ergebnisse waren annehmbar, ich musste etwas suchen. | mobile | mobile_app |
F-DNQTV4YQKE0T | 3b2766e0abf19500 | d84a501068182ccf | United Kingdom | GB | en-GB | 2026-08-13T14:25:02+00:00 | delivery_experience | 1 | The delivery arrived damaged and the box was completely crushed. | tablet | customer_service |
F-AP2PQJI9HHBL | 48b0e6cbf9b346c6 | 07e1972a1f0480d8 | France | FR | fr-FR | 2026-08-13T14:21:39+00:00 | delivery_experience | 2 | Le suivi n'a jamais été mis à jour et le colis a été laissé sous la pluie. Je fais mes achats surtout pendant les ventes du week-end. | desktop | mobile_app |
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