WeaveBench / tasks /DSK /DSK_task_13_cups_printer_queue_repair.md
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metadata
id: DSK_task_13_cups_printer_queue_repair
name: 修复 CUPS 打印队列:PPD × 默认选项 × cupsfilter 三通道排错
category: DSK
timeout_seconds: 1500

Prompt

Background: An office Linux host is running a local CUPS server (listening on http://localhost:631/). Two virtual print queues EyesonPDF (cups-pdf backend) and EyesonRaw (custom PPD + custom filter) have recently started "eating jobs without producing output" — all PDFs submitted by colleagues stop in stopped / held state, the CUPS Web UI shows a red/yellow banner at the top, but the queue summary alone doesn't reveal the cause; only by clicking into the Show Active Jobs page can the reason string of each job give a rough direction. You need to clean up both queues in one go.

Environment (warmup already prepared):

  • CUPS is started, both queues EyesonPDF / EyesonRaw are already created;
  • PPD is at /etc/cups/ppd/EyesonRaw.ppd, filter is at /usr/lib/cups/filter/eyeson_wrap;
  • Test PDFs are at /tmp_workspace/jobs/sample_a4.pdf, sample_letter.pdf;
  • Helper script bash /tmp_workspace/cups/observe.sh <out_dir> will write current lpstat / lpoptions snapshots to <out_dir>/lpstat_<timestamp>.txt.
  • You have sudo; you may not delete cupsd or reset /etc/cups, only restart is allowed.

Deliverables to produce under /tmp_workspace/results/:

  1. Queue status snapshots — at least two lpstat_*.txt files: one before the repair (before), and one after all repairs are complete and newly submitted jobs have finished (named lpstat_after.txt). Either file must present an lpstat-style queue/Job listing.

  2. Configuration excerpt — ppd_excerpt.txt: extract the key sections for EyesonRaw and EyesonPDF from /etc/cups/ppd/EyesonRaw.ppd and /etc/cups/printers.conf (not the full text); the file length must be > 200 bytes, and both queue names must appear.

  3. Error log window — cups_error_log.txt: capture the CUPS error_log lines from the time window when the problem occurred (typically tail -n 200 /var/log/cups/error_log); the file length must be > 100 bytes and must contain at least one of E / W / filter / stopped / EyesonRaw / EyesonPDF.

  4. Offline filter reproduction — reproduce the failure using one "offline filter chain":

    • cupsfilter_before.ps: the PostScript output of running the original PPD + test PDF (may be empty, but the file must exist);
    • cupsfilter_before.err: stderr of the same run; must contain at least one of the keywords duplex / filter / support / exit / fail.
  5. Visual evidence (must be captured from a real working environment; the text on screen must be clearly readable):

    • view_cups_jobs_red_banner.png: the EyesonRaw queue page in the CUPS Web UI; the image must show a Stopped / Paused status bar or a red banner at the top; on-screen text must contain one of EyesonRaw / Stopped / Paused / CUPS.
    • view_cups_set_default_options.png: the Set Default Options page for EyesonRaw in the CUPS Web UI; the image must show the Duplex and PageSize dropdown selectors; on-screen text must contain one of Duplex / PageSize / Default / EyesonRaw.
    • view_system_config_printer_panel.png: the properties view of EyesonPDF in the system printer management panel; must show Printer Options / the current default paper setting; on-screen text must contain one of EyesonPDF / Properties / Page / Paper / Options.
    • view_lpstat_terminal_before.png: pre-repair queue status (including disabled / stopped lines); on-screen text must contain one of lpstat / disabled / stopped / Eyeson.
    • view_postrepair_completed_jobs.png: post-repair Show Completed Jobs view; the image must show at least 2 completed records; on-screen text must contain one of completed / Completed / EyesonRaw / EyesonPDF.
  6. Structured diagnosis — diagnosis.json: a JSON array with two records (one per queue); each schema:

    {
      "queue": "EyesonRaw | EyesonPDF",
      "category": "ppd_default_option | media_mismatch | filter_logic | other",
      "evidence_cli": ["cups_error_log.txt:line_number", "cupsfilter_before.err summary"],
      "evidence_gui": "view_cups_set_default_options.png",
      "root_cause": "one-sentence diagnosis",
      "fix_command": "lpadmin / lpoptions / sed command string"
    }
    

    The category field must be one of the four choices; both queue names must be covered.

  7. Post-repair filter re-verification:

    • cupsfilter_after.ps: the PostScript produced by running the offline filter again after the repair; file size > 200 bytes;
    • cupsfilter_after.err: the stderr of the same run; must not contain the words error / fail.
  8. Regression submission: after the repair, submit one compliant test job to each of the two queues (PageSize / Duplex etc. parameters must match the post-repair default values), wait until both reach completed, then take another status snapshot (lpstat_after.txt from step 1); that snapshot must contain at least 2 completed lines and 0 stopped / disabled lines.

  9. Report — report.md (≥ 60 lines): Must contain six sections: "queue topology / symptoms / evidence collection / root cause / fix / re-verification" (Chinese or English keywords are both accepted); each section must cite the corresponding evidence file; copying the root cause verbatim into the report's title is not allowed.

Hard constraints:

  • rm -rf /etc/cups is not allowed; stopping cupsd is not allowed (only restart);
  • The semantics of legal Duplex options in the PPD must not be broken;
  • Red herring: in /etc/cups/ppd/EyesonRaw.ppd the PPD spec only allows switching the default value or making the filter accept the legal value; wholesale replacement of the PPD is not allowed.

Expected Behavior

成功的解答会在 /tmp_workspace/results/ 留下完整的「症状 → 取证 → 根因 → 修复 → 复验」证据链:

  • 至少两份 lpstat_*.txt 快照(before/after),after 中至少 2 条 completed 且 0 条 stopped / disabled;
  • ppd_excerpt.txt 同时含 EyesonRaw 与 EyesonPDF 两段关键配置摘录;
  • cups_error_log.txt 给出问题时间窗的 CUPS error 行;
  • 一对 cupsfilter_before.{ps,err} 复现失败、一对 cupsfilter_after.{ps,err} 证明 filter 修通;
  • diagnosis.json 包含两条记录,分别覆盖 EyesonRaw 与 EyesonPDF,category 字段落在四选一内,且每条都有结构化 + 可视化双通道证据;
  • 五张可视化证据真实呈现:CUPS Web UI 中的红/黄色 banner、Set Default Options 中的 Duplex/PageSize 下拉、系统打印机管理面板中的 EyesonPDF 属性、修复前队列 stopped 行、修复后的 completed 记录;
  • report.md(≥ 60 行)按「队列拓扑 / 症状 / 取证 / 根因 / 修复 / 复验」六节叙事,引用上述所有取证文件。

Source

Grading Criteria

    1. lpstat_*.txt 至少 2 份(before + after)
    1. ppd_excerpt.txt 含 EyesonRaw + EyesonPDF 两段
    1. cups_error_log.txt 非空
    1. cupsfilter_before.err 非空且含 Duplex 或 filter 相关字
    1. cupsfilter_after.ps 存在且 cupsfilter_after.err 不含 ERROR
    1. diagnosis.json ≥ 2 条且 queue 覆盖 EyesonRaw + EyesonPDF
    1. 5 张 GUI 截图齐全
    1. lpstat_after.txt 中至少 2 条 completed job 且 0 条 stopped
    1. report.md ≥ 60 行 6 节齐全

Automated Checks

def grade(workspace_path=None, **kwargs) -> dict:
    """Multi-axis grader for the CUPS printer-queue repair task."""
    import json, re, subprocess, glob
    from pathlib import Path
    rd = Path("/tmp_workspace/results")
    gt = Path("/opt/dsk13_gt") if Path("/opt/dsk13_gt/expected.json").exists() \
         else (Path("/tmp_workspace/gt") if Path("/tmp_workspace/gt").exists() \
               else Path("/tmp_workspace/setup/gt"))
    expected = {}
    try:
        expected = json.loads((gt / "expected.json").read_text())
    except Exception:
        pass
    s = {}

    # 1) lpstat snapshots: before + after
    snaps = sorted(glob.glob(str(rd / "lpstat_*.txt")))
    s["lpstat_snapshots"] = 1.0 if len(snaps) >= 2 \
        else (0.5 if len(snaps) == 1 else 0.0)

    # 2) ppd_excerpt covers both queues
    pe = rd / "ppd_excerpt.txt"; pe_ok = False
    if pe.exists():
        try:
            t = pe.read_text(errors="replace")
            pe_ok = ("EyesonRaw" in t) and ("EyesonPDF" in t) and len(t) > 200
        except Exception: pass
    s["ppd_excerpt"] = 1.0 if pe_ok else (0.4 if pe.exists() else 0.0)

    # 3) cups error log non-empty + topical
    cel = rd / "cups_error_log.txt"; cel_ok = False
    if cel.exists():
        try:
            t = cel.read_text(errors="replace")
            cel_ok = (len(t.strip()) > 300
                      and ("EyesonRaw" in t and "EyesonPDF" in t)
                      and sum(k in t for k in ["E ", "W ", "filter", "Duplex",
                          "media", "stopped"]) >= 3
                      and re.search(r"\[\d{2}/[A-Za-z]{3}/\d{4}", t) is not None)
        except Exception: pass
    s["cups_error_log"] = 1.0 if cel_ok else (0.4 if cel.exists() else 0.0)

    # 4) cupsfilter before err mentions duplex / filter / supported
    cb = rd / "cupsfilter_before.err"; cb_ok = False
    if cb.exists():
        try:
            t = cb.read_text(errors="replace").lower()
            cb_ok = ("duplex" in t
                     and any(k in t for k in ["unsupported","not supported","reject"])
                     and any(k in t for k in ["cupsfilter","eyeson_wrap","filter failed"]))
        except Exception: pass
    s["cupsfilter_before"] = 1.0 if cb_ok else (0.3 if cb.exists() else 0.0)

    # 5) cupsfilter after: ps non-empty + err clean
    ca_ps = rd / "cupsfilter_after.ps"; ca_err = rd / "cupsfilter_after.err"
    after_ok = False
    if ca_ps.exists() and ca_ps.stat().st_size > 200:
        try:
            t = ca_err.read_text(errors="replace").lower() if ca_err.exists() else ""
            after_ok = "error" not in t and "fail" not in t
        except Exception: pass
    s["cupsfilter_after"] = 1.0 if after_ok else 0.0

    # 6) diagnosis.json: 2 entries covering EyesonRaw + EyesonPDF
    dj = rd / "diagnosis.json"; entries = []
    if dj.exists():
        try:
            entries = json.loads(dj.read_text())
            if isinstance(entries, dict): entries = [entries]
        except Exception: entries = []
    queues = {e.get("queue") for e in entries if isinstance(e, dict)}
    exp_cat = {x["queue"]: x for x in expected.get("expected_root_causes", [])}
    good = 0
    for e in entries:
        if not isinstance(e, dict): continue
        ref = exp_cat.get(e.get("queue"), {})
        cat_ok = e.get("category") == ref.get("category")
        blob = (str(e.get("root_cause","")) + " "
                + " ".join(e.get("evidence_cli", []) or [])).lower()
        kw_ok = sum(k.lower() in blob for k in ref.get("keywords", [])) >= 2
        fix_ok = any(c in str(e.get("fix_command","")).lower()
                     for c in ["lpadmin","lpoptions","sed "])
        if cat_ok and kw_ok and fix_ok: good += 1
    s["diagnosis_count"] = 1.0 if len(entries) >= 2 else len(entries)/2.0
    s["diagnosis_coverage"] = 1.0 if {"EyesonRaw", "EyesonPDF"} <= queues \
        else (len(queues & {"EyesonRaw", "EyesonPDF"})/2.0)
    s["diagnosis_categories"] = good/2.0

    # 7) GUI screenshots + OCR
    gui_shots = expected.get("expected_screens", [
        "view_cups_jobs_red_banner.png",
        "view_cups_set_default_options.png",
        "view_system_config_printer_panel.png",
        "view_lpstat_terminal_before.png",
        "view_postrepair_completed_jobs.png",
    ])
    import hashlib
    present, _seen = [], set()
    for n in gui_shots:
        p = rd/n
        if not p.exists(): continue
        h = hashlib.md5(p.read_bytes()).hexdigest()
        if h in _seen: continue
        _seen.add(h); present.append(n)
    s["gui_screens_count"] = len(present)/float(len(gui_shots))
    ocr_kws = {
        "view_cups_jobs_red_banner.png":        [["EyesonRaw"], ["Stopped","Paused","disabled"]],
        "view_cups_set_default_options.png":    [["EyesonRaw"], ["Duplex"], ["PageSize","Media"]],
        "view_system_config_printer_panel.png": [["EyesonPDF"], ["Properties","Settings","Options"]],
        "view_lpstat_terminal_before.png":      [["lpstat"], ["disabled","stopped"], ["Eyeson"]],
        "view_postrepair_completed_jobs.png":   [["completed","Completed"], ["EyesonRaw","EyesonPDF"]],
    }
    ocr_hits = 0
    try:
        import pytesseract
        from PIL import Image
        for n in present:
            try:
                tx = pytesseract.image_to_string(Image.open(rd/n))
                if all(any(k.lower() in tx.lower() for k in grp) for grp in ocr_kws.get(n, [])):
                    ocr_hits += 1
            except Exception: pass
        s["gui_screens_ocr"] = ocr_hits/float(len(gui_shots))
    except Exception:
        s["gui_screens_ocr"] = 0.5 * (len(present)/float(len(gui_shots)))

    # 8) lpstat_after has completed jobs and no stopped
    laf = rd / "lpstat_after.txt"
    if not laf.exists() and snaps:
        laf = Path(snaps[-1])
    completed_ok = stopped_clean = False
    if laf.exists():
        try:
            t = laf.read_text(errors="replace")
            has_struct = ("lpstat" in t.lower()
                          or re.search(r"^\s*\S+-\d+\s+\S+\s+\d+", t, re.M) is not None)
            has_both   = "EyesonRaw" in t and "EyesonPDF" in t
            n_completed = len(re.findall(r"\bcompleted\b", t, re.I))
            n_stopped   = len(re.findall(r"\b(?:stopped|disabled|paused)\b", t, re.I))
            completed_ok  = has_struct and has_both and n_completed >= 2
            stopped_clean = has_struct and n_stopped == 0
        except Exception: pass
    s["jobs_completed"] = 1.0 if completed_ok else 0.0
    s["jobs_no_stopped"] = 1.0 if stopped_clean else 0.0

    # 9) report.md
    rm = rd / "report.md"; n_lines = 0; sec_hits = 0
    if rm.exists():
        try:
            txt = rm.read_text(errors="replace")
            n_lines = len([1 for ln in txt.splitlines() if ln.strip()])
            for kw in ["拓扑", "症状", "取证", "根因", "修复", "复验",
                       "topology", "symptom", "evidence", "root cause",
                       "fix", "regression"]:
                if kw.lower() in txt.lower(): sec_hits += 1
        except Exception: pass
    s["report_present"] = 1.0 if n_lines >= 60 else n_lines/60.0
    s["report_sections"] = 1.0 if sec_hits >= 6 else sec_hits/6.0

    # 10) cross-channel: at least 2 CLI artifacts + 2 GUI screenshots
    cli_artifacts = sum(1 for p in [pe, cel, cb, ca_ps, dj, rm] if p.exists())
    s["cross_channel_evidence"] = 1.0 if (cli_artifacts >= 4 and len(present) >= 2) \
        else 0.0

    # 11) VLM rubric
    try:
        from _judge_helper import vlm_score_rubric
    except Exception:
        vlm_score_rubric = None
    vlm_imgs = [str(rd/n) for n in [
        "view_cups_jobs_red_banner.png",
        "view_cups_set_default_options.png",
        "view_postrepair_completed_jobs.png",
    ] if (rd/n).exists()]
    if vlm_score_rubric and vlm_imgs:
        rubric = {
            "vlm_cups_banner_visible": "截图清楚显示 CUPS Web UI 的 stopped/paused 状态条",
            "vlm_options_panel": "截图显示 Set Default Options 中的 Duplex / PageSize 下拉选择器",
            "vlm_completed_state": "post-repair 截图显示至少 2 条 completed 记录、不再有 stopped",
            "vlm_layout_clean": "整体截图布局整齐、文字可读、无明显裁切",
        }
        try:
            vlm = vlm_score_rubric(vlm_imgs[:3], rubric,
                                   instruction="评估 CUPS 队列修复前后的 GUI 截图质量")
            for k in rubric: s[k] = float(vlm.get(k, 0.0))
        except Exception:
            for k in rubric: s[k] = 0.5
    else:
        s["vlm_cups_banner_visible"] = 0.5
        s["vlm_options_panel"] = 0.5
        s["vlm_completed_state"] = 0.5
        s["vlm_layout_clean"] = 0.5

    nums = [v for v in s.values() if isinstance(v, (int, float))]
    base = sum(nums)/len(nums) if nums else 0.0

    # Hard gates
    if not (cel.exists() or cb.exists() or pe.exists()):  base = min(base, 0.4)
    # GUI hard-cap removed: rely on per-shot VLM/OCR sub-scores instead.
    vlm_avg = (s["vlm_cups_banner_visible"] + s["vlm_options_panel"] +
               s["vlm_completed_state"] + s["vlm_layout_clean"])/4.0
    if vlm_score_rubric is not None and vlm_imgs and vlm_avg < 0.6:
        base = min(base, 0.6)
    if not (completed_ok and stopped_clean):              base = min(base, 0.55)
    if not after_ok:                                      base = min(base, 0.6)

    s["overall_score"] = round(base, 3)
    return s

Workspace Path

workspace/DSK/task_13_cups_printer_queue_repair

Skills


Env


Warmup

mkdir -p /tmp_workspace/results /tmp_workspace/state /tmp_workspace/jobs /opt/dsk13_gt
chmod 1777 /tmp_workspace/results /tmp_workspace/state /tmp_workspace/jobs 2>/dev/null || true
chmod 700 /opt/dsk13_gt 2>/dev/null || true
cat > /opt/dsk13_gt/expected.json <<'JSON'
{
  "queues": ["EyesonPDF", "EyesonRaw"],
  "expected_root_causes": [
    {"queue": "EyesonRaw", "category": "ppd_default_option", "keywords": ["Duplex","DuplexNoTumble","filter-failed","PPD"]},
    {"queue": "EyesonPDF", "category": "media_mismatch",     "keywords": ["media","A5","A4","PageSize","Letter"]}
  ],
  "min_findings": 2,
  "post_repair_required": {"no_stopped_jobs": true, "completed_jobs_min": 2, "cupsfilter_returncode": 0},
  "expected_screens": ["view_cups_jobs_red_banner.png","view_cups_set_default_options.png","view_system_config_printer_panel.png","view_lpstat_terminal_before.png","view_postrepair_completed_jobs.png"],
  "min_cross_channel_switches": 5,
  "min_lpstat_snapshots": 2
}
JSON
chmod 600 /opt/dsk13_gt/expected.json 2>/dev/null || true
chown -R root:root /opt/dsk13_gt 2>/dev/null || true
export DEBIAN_FRONTEND=noninteractive
export DISPLAY=${DISPLAY:-:0}
which python3 || (apt-get update -o Acquire::Retries=10 -qq && DEBIAN_FRONTEND=noninteractive apt-get install -o Acquire::Retries=10 -y -qq python3 python3-pip tesseract-ocr poppler-utils ghostscript) || true
pip install -q --break-system-packages reportlab pillow pytesseract 2>/dev/null || pip install -q reportlab pillow pytesseract 2>/dev/null || true
python3 - <<'PYEOF'
import pathlib
B = "c" + "u" + "p" + "s"
ppd_dir = pathlib.Path("/etc") / B / "ppd"
ppd_dir.mkdir(parents=True, exist_ok=True)
conf_path = pathlib.Path("/etc") / B / "printers.conf"
log_dir = pathlib.Path("/var/log") / B
log_dir.mkdir(parents=True, exist_ok=True)
ppd = '''*PPD-Adobe: "4.3"
*FormatVersion: "4.3"
*FileVersion: "1.0"
*LanguageVersion: English
*PCFileName: "EYESONRAW.PPD"
*Manufacturer: "Eyeson"
*Product: "(EyesonRaw)"
*ModelName: "EyesonRaw"
*NickName: "EyesonRaw Virtual Queue"
*PSVersion: "(3010.000) 0"
*LanguageLevel: "3"
*ColorDevice: True
*DefaultColorSpace: RGB
*OpenUI *PageSize/Media Size: PickOne
*OrderDependency: 10 AnySetup *PageSize
*DefaultPageSize: A4
*PageSize A4/A4: "<</PageSize[595 842]/ImagingBBox null>>setpagedevice"
*PageSize Letter/US Letter: "<</PageSize[612 792]/ImagingBBox null>>setpagedevice"
*CloseUI: *PageSize
*OpenUI *Duplex/2-Sided Printing: PickOne
*OrderDependency: 10 AnySetup *Duplex
*DefaultDuplex: DuplexNoTumble
*Duplex None/Off: "<</Duplex false>>setpagedevice"
*Duplex DuplexNoTumble/Long Edge: "<</Duplex true/Tumble false>>setpagedevice"
*CloseUI: *Duplex
*%% Filter eyeson_wrap rejects DuplexNoTumble when PageSize=Letter (broken default)
'''
(ppd_dir / "EyesonRaw.ppd").write_text(ppd)
conf = '''# Printer configuration file written by warmup
NextPrinterId 3
<DefaultPrinter EyesonPDF>
UUID urn:uuid:eyeson-pdf-0001
Info Eyeson Virtual PDF Queue
Location Local
MakeModel Generic PDF Printer
DeviceURI pdf:/
State Stopped
StateMessage "Filter failed: media mismatch"
StateTime 1714000000
ConfigTime 1713999000
Accepting Yes
Shared No
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy stop-printer
Option media A5
</DefaultPrinter>
<Printer EyesonRaw>
UUID urn:uuid:eyeson-raw-0002
Info Eyeson Raw Virtual Queue
Location Local
MakeModel EyesonRaw Virtual Queue
DeviceURI file:///dev/null
State Stopped
StateMessage "Filter eyeson_wrap stopped: Duplex DuplexNoTumble unsupported on Letter"
StateTime 1714000100
ConfigTime 1713999100
Accepting Yes
Shared No
JobSheets none none
OpPolicy default
ErrorPolicy stop-printer
</Printer>
'''
conf_path.write_text(conf)
log = '''I [01/May/2026:10:00:01 +0000] [Job 101] Starting filter chain for EyesonRaw.
W [01/May/2026:10:00:02 +0000] [Job 101] Unsupported Duplex value "DuplexNoTumble" on PageSize Letter.
E [01/May/2026:10:00:02 +0000] [Job 101] Filter "eyeson_wrap" stopped (exit status 1)
E [01/May/2026:10:00:02 +0000] [Job 101] EyesonRaw stopped: filter exit code 1
W [01/May/2026:10:00:05 +0000] [Job 102] EyesonPDF: media A5 mismatch with submitted A4 page.
E [01/May/2026:10:00:05 +0000] [Job 102] EyesonPDF stopped: media mismatch.
I [01/May/2026:10:00:30 +0000] Printer "EyesonRaw" stopped by scheduler.
I [01/May/2026:10:00:31 +0000] Printer "EyesonPDF" stopped by scheduler.
'''
(log_dir / "error_log").write_text(log)
pathlib.Path("/tmp_workspace/state/lpstat_stub.txt").write_text(
    'printer EyesonPDF disabled since Wed 01 May 2026 10:00:31 -\n'
    '        Filter failed: media mismatch\n'
    'printer EyesonRaw disabled since Wed 01 May 2026 10:00:30 -\n'
    '        Filter eyeson_wrap stopped (Duplex DuplexNoTumble unsupported on Letter)\n'
)
out = pathlib.Path("/tmp_workspace/jobs"); out.mkdir(parents=True, exist_ok=True)
try:
    from reportlab.pdfgen import canvas
    from reportlab.lib.pagesizes import A4, letter
    for name, ps in (("sample_a4.pdf", A4), ("sample_letter.pdf", letter)):
        p = out / name
        if not p.exists():
            c = canvas.Canvas(str(p), pagesize=ps)
            c.drawString(72, 720, "Eyeson sample: " + name)
            c.showPage(); c.save()
except Exception:
    for name in ("sample_a4.pdf", "sample_letter.pdf"):
        p = out / name
        if not p.exists():
            p.write_bytes(b"%PDF-1.4\n%EOF\n")
PYEOF
ls -l /etc/c"ups"/ppd/EyesonRaw.ppd /etc/c"ups"/printers.conf /var/log/c"ups"/error_log 2>/dev/null || true
echo "[warmup-dsk13] done"