id string | language string | category string | domain string | subdomain string | request string | state string | context string | candidate_actions string | gold_actions list | no_action bool | metadata string | provenance string |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
v1-hard-0009780 | en | unseen_action_name | hr | immigration | Sana's role is relocating from Austin to Denver - file the work-location amendment for her H-1B. | {"employee_id": "E-7215", "relocation": {"effective": "2025-08-01", "from": "Austin, TX", "to": "Denver, CO"}, "visa": {"status": "active", "type": "H-1B"}} | {"legal_routing": "internal counsel"} | [{"description": "Files an H-1B amendment with legal counsel for a material change such as work site, role, or salary on an existing petition.", "domain": "hr", "family": "EXECUTE", "name": "sable_immig_amendment_file"}, {"description": "Retrieves current status, receipts, and notices for an immigration case.", "domain... | [
"sable_immig_amendment_file"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "2f78b5d21693bdef8693356c", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "2f78b5d21693bdef8693356c"} |
v1-hard-0009781 | en | unseen_action_name | hr | recruiting | Reopen req 5512 - our top candidate withdrew and we're restarting the search with the same headcount. | {"requisition": {"headcount": 1, "id": "5512", "reopen_allowed": true, "status": "closed_offer_declined"}} | {} | [{"description": "Reactivates a closed requisition, restoring the posting and candidate pipeline without creating new headcount.", "domain": "hr", "family": "UPDATE", "name": "meridian_req_reopen"}, {"description": "Creates a brand-new requisition requiring fresh headcount approval.", "domain": "hr", "family": "CREATE"... | [
"meridian_req_reopen"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "2f78b5d21693bdef8693356c", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "2f78b5d21693bdef8693356c"} |
v1-hard-0009782 | en | unseen_action_name | hr | interviewing | Move Devon's panel interview from Tuesday 10:00 to Wednesday 14:00 - the hiring manager has a conflict. | {"interview": {"candidate": "Devon L.", "id": "IV-3321", "panel_size": 3, "slot": "2025-06-03T10:00", "status": "scheduled"}} | {} | [{"description": "Moves an existing interview to a new slot and re-sends calendar invites to candidate and panel.", "domain": "hr", "family": "UPDATE", "name": "falcon_interview_reschedule"}, {"description": "Books a new interview slot for a candidate who is not yet scheduled.", "domain": "hr", "family": "CREATE", "nam... | [
"falcon_interview_reschedule"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "2f78b5d21693bdef8693356c", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "2f78b5d21693bdef8693356c"} |
v1-hard-0009783 | en | unseen_action_name | hr | employee_relations | Log a formal grievance for Marco against his shift supervisor - he wants it on the record under his name, not anonymous. | {"employee_id": "E-4402", "er_cases_open": 0, "policy": {"ethics_hotline": "anonymous_only", "grievance_form": "named, HR investigated"}} | {"requester": "HR business partner"} | [{"description": "Opens a named formal grievance case for investigation by Employee Relations.", "domain": "hr", "family": "CREATE", "name": "harbor_er_grievance_file"}, {"description": "Files an anonymous ethics/compliance report routed to the audit committee.", "domain": "hr", "family": "CREATE", "name": "harbor_ethi... | [
"harbor_er_grievance_file"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "2f78b5d21693bdef8693356c", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "2f78b5d21693bdef8693356c"} |
v1-hard-0009784 | en | unseen_action_name | hr | performance | The promotion to Senior Program Manager was approved - process it in the HRIS so the new level takes effect June 1. | {"employee_id": "E-3010", "promotion": {"approved": true, "effective": "2025-06-01", "new_level": "L5", "new_title": "Senior Program Manager"}} | {} | [{"description": "Applies an approved promotion in the HRIS: updates title, level, and reporting snapshot on the effective date.", "domain": "hr", "family": "EXECUTE", "name": "ridge_hris_promotion_process"}, {"description": "Changes the job title label on the employee record without altering level, band, or pay compon... | [
"ridge_hris_promotion_process"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "2f78b5d21693bdef8693356c", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "2f78b5d21693bdef8693356c"} |
v1-hard-0009786 | en | unseen_action_name | hr | offer_management | The offer letter is finalized - get signatures from the candidate and the VP on it. | {"offer": {"esign_status": "not_sent", "id": "OF-8123", "signers": ["candidate", "VP Operations"], "status": "finalized_pdf"}} | {} | [{"description": "Routes the finalized offer PDF for e-signature to the specified signers and tracks completion.", "domain": "hr", "family": "EXECUTE", "name": "brightsign_offer_esign_request"}, {"description": "Generates a new offer letter PDF from the approved template and salary data.", "domain": "hr", "family": "CR... | [
"brightsign_offer_esign_request"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "2f78b5d21693bdef8693356c", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "2f78b5d21693bdef8693356c"} |
v1-hard-0009787 | en | unseen_action_name | hr | org_management | Change Elena's manager to Dario - everything else (team, cost center, location) stays the same. | {"employee_id": "E-2231", "org": {"cost_center": "CC-430", "location": "Remote-Lisbon", "manager": "R. Osei", "team": "Revenue Ops"}} | {} | [{"description": "Changes an employee's direct manager in the org hierarchy; leaves team, cost center, and location untouched.", "domain": "hr", "family": "UPDATE", "name": "quill_org_manager_reassign"}, {"description": "Executes a full internal transfer: new department, cost center reassignment, and manager change tog... | [
"quill_org_manager_reassign"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "2f78b5d21693bdef8693356c", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "2f78b5d21693bdef8693356c"} |
v1-hard-0009788 | en | unseen_action_name | hr | engagement | Nudge the 30% who haven't filled out the engagement survey - the deadline is Thursday. | {"survey": {"closes": "2025-06-05", "id": "ENG-Q2", "response_rate": 0.7, "status": "open"}} | {"anonymity": "must be preserved"} | [{"description": "Emails a reminder only to employees who have not yet submitted, preserving response anonymity.", "domain": "hr", "family": "NOTIFY", "name": "pulsewave_survey_remind_nonresp"}, {"description": "Starts a survey and opens it for responses.", "domain": "hr", "family": "EXECUTE", "name": "pulsewave_survey... | [
"pulsewave_survey_remind_nonresp"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "2f78b5d21693bdef8693356c", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "2f78b5d21693bdef8693356c"} |
v1-hard-0009789 | en | unseen_action_name | hr | time_tracking | Log a half-day sick leave for tomorrow morning for me - I have a doctor's appointment. | {"date": "2025-06-04", "employee_id": "E-8877", "leave_type": "sick", "unit": "half_day_AM"} | {"requester": "employee themselves"} | [{"description": "Records a half-day (AM or PM) absence against a leave type with the corresponding balance deduction.", "domain": "hr", "family": "CREATE", "name": "tempus_leave_halfday_record"}, {"description": "Records a full-day absence against a leave type.", "domain": "hr", "family": "CREATE", "name": "tempus_lea... | [
"tempus_leave_halfday_record"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "2f78b5d21693bdef8693356c", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "2f78b5d21693bdef8693356c"} |
v1-hard-0009790 | en | unseen_action_name | hr | compensation | Start the annual merit planning cycle for all full-time staff - managers should receive their worksheets by Monday. | {"comp_cycle": {"budget_loaded": true, "name": "2026-Merit", "population": "full_time", "status": "not_started"}} | {} | [{"description": "Opens the merit cycle, allocates worksheets to managers, and enables budget pools.", "domain": "hr", "family": "EXECUTE", "name": "cadence_merit_cycle_launch"}, {"description": "Closes manager edits and locks approved increases for payroll handoff.", "domain": "hr", "family": "EXECUTE", "name": "caden... | [
"cadence_merit_cycle_launch"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "2f78b5d21693bdef8693356c", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "2f78b5d21693bdef8693356c"} |
v1-hard-0009791 | en | unseen_action_name | hr | background_screening | Order the standard background package (identity, employment, education) for finalist Camila before the offer. | {"bg_check_status": "none", "candidate_id": "CA-10507", "finalist": true, "package_policy": "standard pre-offer; credit screens not authorized for this role"} | {"jurisdiction": "US-CA"} | [{"description": "Orders the standard pre-offer package - identity, employment, and education verification - from the screening vendor.", "domain": "hr", "family": "EXECUTE", "name": "verify_bg_standard_order"}, {"description": "Orders the enhanced package adding criminal, credit, and global watchlist screening; requir... | [
"verify_bg_standard_order"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "2f78b5d21693bdef8693356c", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "2f78b5d21693bdef8693356c"} |
v1-hard-0009792 | en | unseen_action_name | hr | referrals | I want to refer my former colleague Jo for the open Data Analyst role and get the referral credit. | {"employee_id": "E-6612", "open_roles": ["Data Analyst II RQ-5521"], "referral_bonus_policy": "payable after referred hire reaches 90 days"} | {} | [{"description": "Submits a referral linking an external contact to an open requisition and credits the referring employee.", "domain": "hr", "family": "CREATE", "name": "amp_referral_candidate_submit"}, {"description": "Claims the referral bonus for a referred hire who has passed the tenure threshold.", "domain": "hr"... | [
"amp_referral_candidate_submit"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "2f78b5d21693bdef8693356c", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "2f78b5d21693bdef8693356c"} |
v1-hard-0009793 | en | unseen_action_name | hr | access_admin | Give Tanja admin rights to the payroll module so she can run off-cycle payments while Rosa is on leave. | {"module": "payroll", "policy": "payroll admin requires CFO-approved security change ticket", "requested_role": "module_admin", "target_user": "T. Brennan"} | {"requester_role": "hr_ops_lead"} | [{"description": "Grants read-only access to the HR portal over single sign-on.", "domain": "hr", "family": "EXECUTE", "name": "keysmith_sso_readonly_grant"}, {"description": "Adds a user to an email distribution list or security group.", "domain": "hr", "family": "UPDATE", "name": "keysmith_dl_membership_add"}, {"desc... | [] | true | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "2f78b5d21693bdef8693356c", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "2f78b5d21693bdef8693356c"} |
v1-hard-0009794 | en | unseen_action_name | hr | performance | Extend Ibrahim's three-month probation by two months - his ramp has been slower than expected. | {"employee_id": "E-7788", "hire_date": "2025-03-10", "performance": "below ramp expectations", "probation": {"end": "2025-06-09", "months": 3}} | {} | [{"description": "Opens a formal performance improvement plan with goals and check-in dates.", "domain": "hr", "family": "CREATE", "name": "pathfinder_pip_initiate"}, {"description": "Documents an informal coaching conversation in the employee record.", "domain": "hr", "family": "CREATE", "name": "pathfinder_coaching_n... | [] | true | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "2f78b5d21693bdef8693356c", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "2f78b5d21693bdef8693356c"} |
v1-hard-0009795 | en | unseen_action_name | hr | compensation | Get a $1,500 spot bonus approved for Lena's crisis-week heroics - one-time, paid this month. | {"amount_usd": 1500, "bonus_plan": "annual; not eligible for mid-cycle adds", "employee_id": "E-5502", "request_type": "discretionary_spot"} | {} | [{"description": "Submits a one-time discretionary bonus for approval and off-cycle payment.", "domain": "hr", "family": "CREATE", "name": "cadence_discretionary_bonus_submit"}, {"description": "Enrolls an employee in a recurring bonus or incentive plan.", "domain": "hr", "family": "CREATE", "name": "cadence_bonus_plan... | [
"cadence_discretionary_bonus_submit"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "2f78b5d21693bdef8693356c", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "2f78b5d21693bdef8693356c"} |
v1-hard-0009796 | en | unseen_action_name | hr | onboarding | Get Marta a MacBook and monitor shipped to her home before her June 9 start - the IT accounts are being handled by a separate task. | {"equipment_profile": "standard engineering laptop kit", "it_accounts": "separate task, out of scope", "new_hire_id": "NH-2210", "start_date": "2025-06-09"} | {} | [{"description": "Orders and ships the standard equipment kit for a new hire to their home address.", "domain": "hr", "family": "EXECUTE", "name": "forge_asset_kit_ship"}, {"description": "Generates a return shipping label for offboarding equipment.", "domain": "hr", "family": "OTHER", "name": "forge_asset_return_label... | [
"forge_asset_kit_ship"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "2f78b5d21693bdef8693356c", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "2f78b5d21693bdef8693356c"} |
v1-hard-0009797 | en | unseen_action_name | hr | employee_records | Just retitle Bo's role from Associate Recruiter to Recruiter - no level, comp, or org changes. | {"comp": "unchanged", "current_title": "Associate Recruiter", "employee_id": "E-3390", "level": "P2 unchanged"} | {} | [{"description": "Updates the job title label on the employee record without changing level, pay, or reporting.", "domain": "hr", "family": "UPDATE", "name": "ridge_hris_title_only_update"}, {"description": "Applies an approved promotion including level and compensation changes.", "domain": "hr", "family": "EXECUTE", "... | [
"ridge_hris_title_only_update"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "2f78b5d21693bdef8693356c", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "2f78b5d21693bdef8693356c"} |
v1-hard-0009798 | en | unseen_action_name | hr | benefits | Update my 401(k) beneficiaries - I'm naming my spouse at 80% and my brother at 20%. | {"current_beneficiaries": ["mother 100%"], "employee_id": "E-4466", "life_insurance_beneficiaries": "separate record", "plan": "401(k) retirement"} | {} | [{"description": "Records percentage-based primary and contingent beneficiary elections for the retirement plan.", "domain": "hr", "family": "UPDATE", "name": "lumenhr_retirement_beneficiary_update"}, {"description": "Adds a dependent's demographic record for medical and dental eligibility.", "domain": "hr", "family": ... | [
"lumenhr_retirement_beneficiary_update"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "2f78b5d21693bdef8693356c", "seed_source_split": "train", "synthetic": true, "teacher_verified": true, "verification_issue": ""} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "2f78b5d21693bdef8693356c"} |
v1-hard-0009799 | en | unseen_action_name | ITSM | Incident Management | Datacenter rack 12 lost power and the billing API is down - get a ticket into the system for the night shift to pick up. | {"active_incident_for_service": "billing-api", "follow_sun": true, "open_incidents": 0, "queue": "infrastructure.support"} | {"channel": "phone", "reported_by_role": "service_desk_agent"} | [{"description": "Registers a brand-new incident record with impact, urgency and description fields and places it in the intake triage queue.", "domain": "ITSM", "family": "CREATE", "name": "core.hdx.case.open"}, {"description": "Modifies priority, assignment or work notes on an incident that already exists in the syst... | [
"core.hdx.case.open"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009800 | en | unseen_action_name | ITSM | Major Incident Management | Payments gateway is down for all EU customers. Invoke the crisis procedure and get responders on a live bridge right now. | {"bridge_tool": "available", "mia_oncall_available": true, "open_sev1_count": 1, "service_scope": "customer_facing"} | {"impact": "all_eu_customers", "urgency": "critical"} | [{"description": "Declares a major incident, pages the incident commander and support cast, opens a live bridge, and starts the stakeholder communication cadence.", "domain": "ITSM", "family": "EXECUTE", "name": "guardian.mir.invoke"}, {"description": "Sends a status update to the stakeholder distribution list without ... | [
"guardian.mir.invoke"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009802 | en | unseen_action_name | ITSM | Problem Management | Attach the six open VPN drop incidents to the known problem the network team is already tracking. | {"open_problem_id": "PRB-8891", "problem_status": "root_cause_investigation", "unlinked_incidents": 6} | {} | [{"description": "Associates specified incident records with an existing open problem and marks those incidents as 'problem known'.", "domain": "ITSM", "family": "UPDATE", "name": "defect.ledger.link"}, {"description": "Creates a brand-new problem record; leaves existing incidents unassociated.", "domain": "ITSM", "fam... | [
"defect.ledger.link"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009803 | en | unseen_action_name | ITSM | Change Management | SEV1 is burning and we must push the hotfix to production immediately - get the emergency go-ahead logged. | {"cab_next_slot_hours": 48, "change_type": "emergency", "linked_sev1": "INC-4471", "rollback_tested": true} | {} | [{"description": "Records emergency change authorization for a break-fix with a linked SEV1 and tested rollback; bypasses CAB scheduling.", "domain": "ITSM", "family": "EXECUTE", "name": "cmg.rfc.emergency.authorize"}, {"description": "Logs a new change request into the normal pipeline for CAB assessment.", "domain": "... | [
"cmg.rfc.emergency.authorize"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009804 | en | unseen_action_name | ITSM | Change Management | Block next Saturday 02:00-04:00 so the database patching change has a maintenance slot. | {"freeze_period": false, "max_parallel_changes": 3, "overlapping_changes": 0} | {} | [{"description": "Books a specific date and time maintenance window on the shared change calendar for a change.", "domain": "ITSM", "family": "OTHER", "name": "cmg.window.reserve"}, {"description": "Creates the change request record itself without booking any calendar time.", "domain": "ITSM", "family": "CREATE", "name... | [
"cmg.window.reserve"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009805 | en | unseen_action_name | ITSM | Change Management | Run the TLS certificate renewal through the fast path - it is on the pre-approved standard list. | {"cab_required": false, "last_execution_days_ago": 90, "standard_template": "std-201-cert-renew"} | {} | [{"description": "Executes a change using a pre-approved standard template from the standard change catalogue; no CAB review required.", "domain": "ITSM", "family": "EXECUTE", "name": "cmg.autolane.std.execute"}, {"description": "Logs a normal change request into the CAB assessment pipeline.", "domain": "ITSM", "family... | [
"cmg.autolane.std.execute"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009806 | en | unseen_action_name | ITSM | Access Management | The new contractor on the data-migration project starts Monday and needs reporting access, but only for the six-week engagement. | {"engagement_end_days": 42, "existing_entitlement": false, "perm_access_approval_on_file": false, "policy_max_temporary_access_days": 90} | {} | [{"description": "Provisions an entitlement with automatic expiry on a fixed date; allowed up to 90 days without standing approval.", "domain": "ITSM", "family": "EXECUTE", "name": "idvault.grant.temp"}, {"description": "Provisions a standing entitlement with no expiry; requires department-head approval already on file... | [
"idvault.grant.temp"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009807 | en | unseen_action_name | ITSM | Service Request Management | Order the standard 14-inch laptop bundle for the new designer starting on the 5th. | {"budget_alert_active": false, "catalog_item_status": "available", "requester_cost_center": "cc-2210"} | {"catalog_item": "std-laptop-14"} | [{"description": "Fulfills an approved catalog hardware or software request: reserves stock and starts the delivery task chain.", "domain": "ITSM", "family": "EXECUTE", "name": "svcportal.req.fulfil"}, {"description": "Authors and publishes a brand-new offering in the service catalog.", "domain": "ITSM", "family": "CRE... | [
"svcportal.req.fulfil"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009808 | en | unseen_action_name | ITSM | Knowledge Management | Before we close the ticket, capture the middleware workaround as an internal article the team can reuse later. | {"author_role": "resolver", "incident_state": "resolved_pending_closure", "kb_existing_match": false} | {} | [{"description": "Creates an internal draft knowledge article linked to the incident for later review and approval.", "domain": "ITSM", "family": "CREATE", "name": "kb.doc.draft"}, {"description": "Routes a completed draft to knowledge managers for approval; does not create new content.", "domain": "ITSM", "family": "R... | [
"kb.doc.draft"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009809 | en | unseen_action_name | ITSM | Knowledge Management | The workaround write-up is finished - get it into the approval flow so it can go live. | {"approvals_recorded": "none", "article_state": "draft", "kb_policy": "manager_approval_required"} | {} | [{"description": "Routes a completed draft to knowledge managers for approval; cannot make the article searchable yet.", "domain": "ITSM", "family": "ROUTE", "name": "kb.doc.submit.review"}, {"description": "Makes an article live in the searchable knowledge base; valid only after approvals are recorded.", "domain": "IT... | [
"kb.doc.submit.review"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009810 | en | unseen_action_name | ITSM | Identity Operations | The integration's service account keeps locking out - rotate its credential and push the new secret to the vault. | {"account_type": "service", "lockout_count_24h": 7, "self_service_eligible": false, "vault_integration": "active"} | {} | [{"description": "Rotates a service account credential, generates a new secret and synchronizes it to the secrets vault.", "domain": "ITSM", "family": "EXECUTE", "name": "idvault.cred.rotate.svc"}, {"description": "Triggers the end-user self-service password reset with email or OTP verification; only for named human ac... | [
"idvault.cred.rotate.svc"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009811 | en | unseen_action_name | ITSM | SLA Management | The ticket has been sitting on the customer for extra information since Tuesday - make sure the clock reflects that. | {"incident_state": "pending_customer", "pause_policy": "pending_customer_pauses_sla", "pending_hours": 30, "sla_breach_eta_hours": 6} | {} | [{"description": "Pauses the SLA countdown on a ticket that is legitimately waiting on the requester, per the pause policy.", "domain": "ITSM", "family": "UPDATE", "name": "sla.watchdog.hold"}, {"description": "Warns the assignee and queue owner that the SLA is at risk of breach; does not alter the clock.", "domain": "... | [
"sla.watchdog.hold"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009812 | en | unseen_action_name | ITSM | On-Call & Paging | Primary on-call still has not acknowledged the database alert - bring in the next tier. | {"minutes_since_first_page": 12, "policy": "escalate_after_10min_no_ack", "primary_ack": false, "primary_pages_sent": 2} | {"service": "database.platform"} | [{"description": "Pages the next tier in the on-call chain (secondary, then manager) when the primary fails to acknowledge within policy.", "domain": "ITSM", "family": "NOTIFY", "name": "pagegrid.escalate.next"}, {"description": "Re-pages the current primary on-call for the service.", "domain": "ITSM", "family": "NOTIF... | [
"pagegrid.escalate.next"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009814 | en | unseen_action_name | ITSM | CMDB | The payments application now runs on the new Kubernetes cluster - record that dependency so impact maps stay correct. | {"ci_exists": true, "drift_detected": true, "relationship_type": "runs_on"} | {} | [{"description": "Creates or updates a dependency relationship such as runs_on or hosts between existing configuration items.", "domain": "ITSM", "family": "UPDATE", "name": "cfgstore.rel.bind"}, {"description": "Creates or updates a single configuration item's attributes; does not touch relationships.", "domain": "ITS... | [
"cfgstore.rel.bind"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009815 | en | unseen_action_name | ITSM | Asset Lifecycle | The decommissioned SAN in the Leeds rack is finally being scrapped - take it off the books. | {"asset_state": "in_stock_decommissioned", "data_wipe_certificate": "on_file", "lease_active": false} | {} | [{"description": "Retires an asset from active inventory after decommission; requires a data-wipe certificate on file.", "domain": "ITSM", "family": "DELETE", "name": "asset.lifecycle.retire"}, {"description": "Moves an in-service asset to a new custodian or location.", "domain": "ITSM", "family": "UPDATE", "name": "as... | [
"asset.lifecycle.retire"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009816 | en | unseen_action_name | ITSM | Incident Triage | The CFO cannot open expense reports - she is flagged VIP, so raise the ticket's urgency right away. | {"impact": "single_user", "incident": "INC-2210", "major_incident_policy": "requires_multi_user_or_service_impact", "vip_flag": true} | {} | [{"description": "Changes priority or urgency fields on the existing incident record.", "domain": "ITSM", "family": "UPDATE", "name": "core.hdx.case.amend"}, {"description": "Registers a separate new incident record.", "domain": "ITSM", "family": "CREATE", "name": "core.hdx.case.open"}, {"description": "Declares a majo... | [
"core.hdx.case.amend"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009817 | en | unseen_action_name | ITSM | Post-Incident Review | Payments outage is resolved and compliance wants the formal root-cause write-up started for the P1 review. | {"incident_state": "resolved", "rca_due_days": 5, "rca_required": true, "severity": "P1"} | {} | [{"description": "Initiates the structured root-cause analysis report - timeline, contributing causes and corrective actions - for a resolved major incident.", "domain": "ITSM", "family": "CREATE", "name": "rca.report.author"}, {"description": "Creates a reusable workaround knowledge article draft.", "domain": "ITSM", ... | [
"rca.report.author"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009818 | en | unseen_action_name | ITSM | Service Desk | The line is about to drop - book a 15-minute ring-back to the user at 14:30 instead of keeping them holding. | {"agent_state": "wrap_up", "callback_slots_open": true, "caller_wait_minutes": 22} | {} | [{"description": "Schedules an agent ring-back to a requester at a chosen time and records it on the ticket.", "domain": "ITSM", "family": "OTHER", "name": "svcdesk.callback.book"}, {"description": "Sends the post-resolution survey to the requester.", "domain": "ITSM", "family": "NOTIFY", "name": "voc.survey.emit"}, {"... | [
"svcdesk.callback.book"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009819 | en | unseen_action_name | ITSM | Ticket Routing | Dashboard latency spikes trace back to slow queries on the orders database - send it to whoever owns the database platform. | {"auto_classify_confidence": "low", "ci": "db-orders-02", "owner_map": {"dbops": "database platform", "netops": "network", "secops": "security"}} | {} | [{"description": "Assigns the ticket to the database platform queue: DB performance, query tuning, replication, storage engines.", "domain": "ITSM", "family": "ROUTE", "name": "triage.route.dbops"}, {"description": "Assigns the ticket to network operations: link latency, connectivity, firewall and VPN issues.", "domain... | [
"triage.route.dbops"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009820 | en | unseen_action_name | ITSM | Change Management | Approve the SharePoint patch change right now so we do not have to wait for Tuesday's CAB. | {"change_type": "normal", "linked_sev1": null, "on_standard_list": false, "requester_role": "change_requester"} | {} | [{"description": "Grants emergency authorization; valid only when a SEV1 incident is linked and rollback has been tested.", "domain": "ITSM", "family": "EXECUTE", "name": "cmg.rfc.emergency.authorize"}, {"description": "Adds the change to the next CAB agenda for review; does not approve it.", "domain": "ITSM", "family"... | [] | true | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": true, "verification_issue": ""} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009821 | en | unseen_action_name | ITSM | Records & Retention | Wipe last year's resolved tickets out of the system entirely - the client insists on hard deletion. | {"legal_hold": false, "record_age_years": 1, "retention_policy_years": 7} | {} | [{"description": "Moves closed incidents to cold archive storage; records remain retrievable and auditable, not deleted.", "domain": "ITSM", "family": "UPDATE", "name": "core.hdx.case.archive"}, {"description": "Bulk-appends closure notes to selected incident records.", "domain": "ITSM", "family": "OTHER", "name": "cor... | [] | true | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009822 | en | unseen_action_name | ITSM | Vendor & Integration | Give the vendor's engineers direct write access to our queue so they can update the ticket themselves. | {"policy": "external_users_read_only", "portal_federation": "enabled", "vendor_contract": "tier2_support"} | {} | [{"description": "Provisions a standing entitlement; valid for internal named users only.", "domain": "ITSM", "family": "EXECUTE", "name": "idvault.grant.perm"}, {"description": "Sends the vendor a ticket snapshot and an invite to the shared bridge; strictly read-only.", "domain": "ITSM", "family": "NOTIFY", "name": "n... | [] | true | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009823 | en | unseen_action_name | ITSM | Change Enforcement | Skip the paperwork and just push the config tweak straight onto the production load balancers tonight. | {"change_freeze": false, "environment": "production", "linked_sev1": null, "policy": "all_production_changes_require_change_record"} | {} | [{"description": "Logs a change request into the normal CAB pipeline; does not deploy anything.", "domain": "ITSM", "family": "CREATE", "name": "cmg.rfc.submit"}, {"description": "Emergency authorization requiring a linked SEV1 incident; none is linked.", "domain": "ITSM", "family": "EXECUTE", "name": "cmg.rfc.emergenc... | [] | true | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009824 | en | unseen_action_name | ITSM | Incident Lifecycle | The email sync problem we closed last week is back - put that same ticket back in progress. | {"closed_days_ago": 6, "incident_state": "closed", "recurrence_reported": true, "reopen_window_days": 14} | {} | [{"description": "Transitions a closed incident back to in progress within the policy reopen window when the reported fix did not hold.", "domain": "ITSM", "family": "UPDATE", "name": "core.hdx.case.reopen"}, {"description": "Registers a brand-new incident record with a fresh number.", "domain": "ITSM", "family": "CREA... | [
"core.hdx.case.reopen"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009825 | en | unseen_action_name | ITSM | Change Execution | Verification failed on the middleware upgrade - execute the rollback we planned before the window closes. | {"change_state": "implement_verify_failed", "rollback_plan_approved": true, "window_remaining_minutes": 45} | {} | [{"description": "Triggers the approved rollback plan for a failed change while still inside its implementation window.", "domain": "ITSM", "family": "EXECUTE", "name": "cmg.rollback.invoke"}, {"description": "Closes the change record with post-implementation review notes.", "domain": "ITSM", "family": "UPDATE", "name"... | [
"cmg.rollback.invoke"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009826 | en | unseen_action_name | ITSM | Feedback & CSAT | Send the customer the satisfaction survey now that their request is marked fulfilled. | {"request_state": "fulfilled", "survey_enabled": true, "surveys_sent_last_30d": 0} | {} | [{"description": "Sends the post-fulfillment satisfaction survey to the requester.", "domain": "ITSM", "family": "NOTIFY", "name": "voc.survey.emit"}, {"description": "Pushes a status update to a stakeholder distribution list.", "domain": "ITSM", "family": "NOTIFY", "name": "notify.stakeholders.broadcast"}, {"descripti... | [
"voc.survey.emit"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009828 | en | unseen_action_name | ITSM | Service Catalog | Pull the legacy VPN appliance offer off the catalog - nobody should be able to order it after Friday. | {"catalog_item": "vpn-appliance-legacy", "open_requests": 0, "successor_item": "ztna-access"} | {} | [{"description": "Retires a catalog offering so it can no longer be ordered; already-approved requests continue to completion.", "domain": "ITSM", "family": "UPDATE", "name": "svcportal.catalog.item.sunset"}, {"description": "Edits pricing, form or fulfillment details of an offering while keeping it orderable.", "domai... | [
"svcportal.catalog.item.sunset"
] | false | {"category": "unseen_action_name", "domain_batch": "ITSM", "generation_model": "glm-5.3", "seed_id": "99715e085fbe598ee06862a4", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "99715e085fbe598ee06862a4"} |
v1-hard-0009829 | en | unseen_action_name | HR | Talent Acquisition | Open headcount for a Senior Backend Engineer in Berlin, funded from the Q3 engineering budget. | {"approving_chain": "finance_then_hr", "budget_source": "ENG-Q3"} | {"headcount_type": "new"} | [{"description": "Creates a new hiring requisition with job profile, location, and funding source; routes to finance for budget confirmation before posting.", "domain": "HR", "family": "CREATE", "name": "gemini.requisition.open"}, {"description": "Extends the posting window of an already-open requisition by a set numbe... | [
"gemini.requisition.open"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009830 | en | unseen_action_name | HR | Onboarding | Kick off onboarding for the new data engineer starting Monday. | {"engagement_length_days": 180, "start_date": "2025-07-14", "worker_type": "contractor"} | {"requesting_team": "data_platform"} | [{"description": "Launches the contractor onboarding track: vendor portal access, NDA countersign, SSO provisioning, and a fixed-length engagement checklist.", "domain": "HR", "family": "EXECUTE", "name": "harbor.onboard.contractor"}, {"description": "Launches the full-time employee track: benefits enrollment window, p... | [
"harbor.onboard.contractor"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009831 | en | unseen_action_name | HR | Leave Management | Submit the parental leave request for employee 4471 starting on the 21st. | {"employee_id": "4471", "leave_balances": {"parental_days": 98, "pto_hours": 92}, "policy": "parental leave requires 30-day advance notice; PTO is rejected beyond accrued balance"} | {"duration_weeks": 8, "requested_start": "2025-07-21", "today": "2025-06-20"} | [{"description": "Files a statutory parental leave request against the parental leave ledger; validates 30-day advance notice and routes to the manager.", "domain": "HR", "family": "CREATE", "name": "cirrus.leave.parental.file"}, {"description": "Files a paid time off request against accrued PTO balance; validates suff... | [
"cirrus.leave.parental.file"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009832 | en | unseen_action_name | HR | Payroll Operations | Retroactively change the March overtime hours for employee 2210 so payroll reruns tonight. | {"lock_reason": "tax_filing_submitted", "payroll_period": "2025-03", "period_status": "finalized", "today": "2025-06-18"} | {"employee_id": "2210"} | [{"description": "Submits a time correction for an open pay period; automatically rejected once tax filing has been submitted for that period.", "domain": "HR", "family": "UPDATE", "name": "ledger.pay.time.correct"}, {"description": "Triggers an off-cycle supplemental payment run for new bonus or commission disbursemen... | [] | true | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009833 | en | unseen_action_name | HR | Performance Management | Start the annual review cycle for the engineering organization. | {"annual_cycle_status": "not_started", "current_cycle": "2025-H2", "open_orgs": ["engineering", "sales"]} | {} | [{"description": "Starts the full annual performance review cycle for a selected organization, sending self-review forms and setting manager deadlines.", "domain": "HR", "family": "EXECUTE", "name": "compass.review.cycle.launch"}, {"description": "Starts the lightweight mid-year check-in cycle with short-form feedback ... | [
"compass.review.cycle.launch"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009834 | en | unseen_action_name | HR | Benefits | Add employee 8832 to the deluxe dental plan. | {"employee_id": "8832", "open_enrollment_active": false, "qle_window_days": 30, "qualifying_life_event": {"date": "2025-06-02", "type": "marriage"}, "today": "2025-06-24"} | {} | [{"description": "Processes a benefits election change triggered by a qualifying life event inside the 30-day window, including new plan enrollments.", "domain": "HR", "family": "UPDATE", "name": "beacon.benefits.qle.enroll"}, {"description": "Processes annual open-enrollment elections; only valid while the open enroll... | [
"beacon.benefits.qle.enroll"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009835 | en | unseen_action_name | HR | Offboarding | Begin offboarding for employee 5109, whose last day is Friday. | {"employee_id": "5109", "last_day": "2025-06-27", "separation_type": "voluntary_resignation"} | {"rehire_eligibility": "undetermined"} | [{"description": "Initiates the separation workflow: final pay calculation, benefits termination notice, COBRA packet, and access revocation scheduled for the last working day.", "domain": "HR", "family": "EXECUTE", "name": "cascade.worker.separate"}, {"description": "Temporarily disables access and payroll while the w... | [
"cascade.worker.separate"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009836 | en | unseen_action_name | HR | Time & Attendance | Approve last week's timesheets for my whole team in one go. | {"manager_team_size": 9, "pending_timesheets": 7, "violations_present": false} | {"period": "2025-W25"} | [{"description": "Approves all pending, violation-free timesheets for a manager's direct reports in a single operation.", "domain": "HR", "family": "EXECUTE", "name": "tempo.timesheet.bulk.approve"}, {"description": "Approves a single named employee's timesheet after a rule-violation review.", "domain": "HR", "family":... | [
"tempo.timesheet.bulk.approve"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009837 | en | unseen_action_name | HR | Learning & Development | Assign the new data privacy compliance course to everyone in the EU offices with a 30-day deadline. | {"course": "PRIV-210", "deadline_days_allowed": 30, "scope_support": ["org_unit", "location_group", "individual"]} | {"population_size": 1240} | [{"description": "Assigns a course to a population defined by org unit or location group, with an optional completion deadline.", "domain": "HR", "family": "CREATE", "name": "quest.course.assign.scope"}, {"description": "Assigns a course to a single named employee.", "domain": "HR", "family": "CREATE", "name": "quest.c... | [
"quest.course.assign.scope"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": true, "verification_issue": ""} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009838 | en | unseen_action_name | HR | Position Management | Set up a new senior analyst position reporting to the Director of Finance and map it to the L5 band. | {"fiscal_year": "FY26", "org_unit": "finance"} | {"no_hiring_yet": true} | [{"description": "Creates a position slot with title, reporting line, job band, and FTE count; does not open a requisition or start hiring.", "domain": "HR", "family": "CREATE", "name": "frame.position.create"}, {"description": "Opens a hiring requisition to fill an existing position and reserves recruiting budget.", "... | [
"frame.position.create"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009839 | en | unseen_action_name | HR | Employee Relations | Open a formal HR case about the harassment complaint reported by the night-shift crew lead. | {"case_severity": "high", "policy_violation_alleged": true, "reporter_anonymous": false} | {"intake_channel": "manager_hotline"} | [{"description": "Opens a formal, trackable ER case for policy-violation complaints, assigns an investigator, and starts the privileged intake log.", "domain": "HR", "family": "CREATE", "name": "haven.case.escalate.formal"}, {"description": "Logs an informal, non-investigative note for low-severity concerns with no inv... | [
"haven.case.escalate.formal"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009840 | en | unseen_action_name | HR | Data Governance | Permanently erase the payroll history rows for employee 7743 from the finance warehouse. | {"employee_id": "7743", "record_status": "inactive", "retention_obligation_years": 7} | {} | [{"description": "Archives an inactive worker record to cold storage; the data remains fully retrievable for audit.", "domain": "HR", "family": "UPDATE", "name": "vault.worker.record.archive"}, {"description": "Edits demographic fields on a worker record with a full audit trail.", "domain": "HR", "family": "UPDATE", "n... | [] | true | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009841 | en | unseen_action_name | HR | Compensation | Apply the 4% merit increase for employee 3312 effective next fiscal quarter. | {"employee_eligible": true, "employee_id": "3312", "merit_cycle_status": "open", "range_penetration_pct": 78} | {"increase_pct": 4} | [{"description": "Applies a merit percentage increase to base salary during an open merit cycle; flags above-threshold penetration for VP review.", "domain": "HR", "family": "UPDATE", "name": "coin.comp.merit.grant"}, {"description": "Applies an off-cycle salary correction outside the merit cycle for equity fixes or pr... | [
"coin.comp.merit.grant"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009842 | en | unseen_action_name | HR | Offer Management | Route the senior data scientist offer for approvals; compensation sits at the very top of the approved band. | {"offer_band_penetration_pct": 99, "policy": "offers at or above 95% band penetration require VP sign-off in addition to the standard chain"} | {"level": "L6", "requisition": "R-2291"} | [{"description": "Routes an offer through approvals, automatically appending the VP approval step when band penetration reaches 95% or higher.", "domain": "HR", "family": "ROUTE", "name": "forge.offer.route.approval"}, {"description": "Routes an offer through the hiring-manager-plus-HR chain only; cannot append executi... | [
"forge.offer.route.approval"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009843 | en | unseen_action_name | HR | Worker Administration | Move Priya from the Marketing pod to the Data platform team, keeping her in London. | {"comp_change": "none", "current_location": "London, UK", "target_org": "data_platform", "worker_id": "P-118"} | {} | [{"description": "Executes an intra-company transfer: updates org unit, cost center, and manager while preserving location, tenure, and compensation.", "domain": "HR", "family": "EXECUTE", "name": "nexus.worker.transfer.exec"}, {"description": "Executes a geographic relocation with tax jurisdiction update and relocatio... | [
"nexus.worker.transfer.exec"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009845 | en | unseen_action_name | HR | Succession Planning | Nominate two directors into the successor pool for the VP of Operations role. | {"key_role": "VP Operations", "successor_pool": {"current_size": 1, "target_size": 3}} | {"nominee_count": 2} | [{"description": "Nominates named employees into the successor pool for a key role, capturing readiness ratings and review cadence.", "domain": "HR", "family": "UPDATE", "name": "relay.successor.pool.nominate"}, {"description": "Runs the talent calibration review meeting for a leadership layer.", "domain": "HR", "famil... | [
"relay.successor.pool.nominate"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009846 | en | unseen_action_name | HR | Policy Configuration | Configure the new unlimited PTO policy for the Netherlands entity effective January 1. | {"current_policy": "accrual_25_days", "effective_date": "2026-01-01", "entity": "NL-ENT"} | {"policy_type": "unlimited_pto"} | [{"description": "Creates or updates an absence policy (accrual or unlimited) scoped to a legal entity with effective date and statutory minimum rules.", "domain": "HR", "family": "UPDATE", "name": "prism.policy.absence.config"}, {"description": "Defines the public holiday calendar per country for scheduling and absenc... | [
"prism.policy.absence.config"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009847 | en | unseen_action_name | HR | Background Screening | Kick off the background screening for the security engineer hire in Singapore. | {"country": "SG", "hire_stage": "pre_offer_contingent", "risk_tier": "elevated"} | {"role": "security_engineer"} | [{"description": "Orders pre-employment background screening (identity, criminal, employment) scoped to the hire's country and role risk tier.", "domain": "HR", "family": "CREATE", "name": "sentinel.screening.order"}, {"description": "Orders a drug panel screening where legally permitted for safety-sensitive roles.", "... | [
"sentinel.screening.order"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009849 | en | unseen_action_name | HR | Payroll Inputs | Upload the annual bonus amounts from the spreadsheet into the December payroll cycle. | {"cycle_status": "open_for_input", "input_channel": "file_upload", "payroll_cycle": "2025-12"} | {"file_rows": 412} | [{"description": "Uploads a variable-pay file (bonus or commission) into an open payroll cycle with row-level validation and error report.", "domain": "HR", "family": "EXECUTE", "name": "axis.pay.varpay.upload"}, {"description": "Uploads base salary change records effective within the cycle.", "domain": "HR", "family":... | [
"axis.pay.varpay.upload"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009850 | en | unseen_action_name | HR | Worker Conversion | Convert intern 9917 to a full-time employee when her internship ends. | {"conversion_approved": true, "current_type": "intern", "internship_end": "2025-08-29", "worker_id": "9917"} | {"target_type": "full_time"} | [{"description": "Converts a contingent or intern worker to full-time employee status: triggers benefits eligibility, payroll class change, and onboarding-lite tasks.", "domain": "HR", "family": "EXECUTE", "name": "morph.worker.convert.fte"}, {"description": "Extends a contingent worker's engagement end date through th... | [
"morph.worker.convert.fte"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009852 | en | unseen_action_name | HR | Data Privacy | Export the home addresses and national IDs of all EU employees to a CSV for the manager offsite. | {"bulk_pii_export_approved": false, "data_class": "special_category_pii", "purpose": "internal_meeting", "region": "EU"} | {} | [{"description": "Exports an aggregated roster (name, title, department, office) containing no personal contact or identifier fields.", "domain": "HR", "family": "SEARCH", "name": "veil.pii.roster.summary"}, {"description": "Shows the requesting employee their own stored personal data.", "domain": "HR", "family": "SEAR... | [] | true | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009853 | en | unseen_action_name | HR | Absence Administration | Carry over the unused vacation balance for the Finnish team into next year under the statutory cap. | {"carryover_cap_days": 30, "entity": "FI-ENT", "year_end": "2025-12-31"} | {"policy": "excess above cap expires"} | [{"description": "Executes year-end leave carryover for a population, applying each entity's cap and statutory rules.", "domain": "HR", "family": "EXECUTE", "name": "drift.absence.carryover.exec"}, {"description": "Resets all leave balances to the accrual baseline without preserving any carryover.", "domain": "HR", "fa... | [
"drift.absence.carryover.exec"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009854 | en | unseen_action_name | HR | Interview Scheduling | Schedule the final-round panel interviews for candidate 88 with all three engineers this week. | {"candidate_id": "88", "format": "panel", "interviewers": 3, "stage": "final_round"} | {"week": "2025-W26"} | [{"description": "Books a multi-interviewer panel session, coordinating calendars and distributing scorecards.", "domain": "HR", "family": "CREATE", "name": "slate.interview.panel.schedule"}, {"description": "Books a single phone-screen slot with one interviewer.", "domain": "HR", "family": "CREATE", "name": "slate.int... | [
"slate.interview.panel.schedule"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009855 | en | unseen_action_name | HR | Employee Self-Service | Update my home address now that I've moved to Manchester. | {"actor_role": "employee", "self_service_fields": ["address", "phone", "emergency_contact"]} | {"immediate_effective": true} | [{"description": "Updates the requesting employee's own home address and re-evaluates the payroll tax region.", "domain": "HR", "family": "UPDATE", "name": "selfserve.profile.address.update"}, {"description": "Updates the employee's own emergency contact record.", "domain": "HR", "family": "UPDATE", "name": "selfserve.... | [
"selfserve.profile.address.update"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009856 | en | unseen_action_name | HR | HR Integrations | Post the three new-hire records straight into the legacy AS400 HR mainframe tonight. | {"hires_pending": 3, "integrations": {"as400_connector": "not_installed"}} | {"target_system": "AS400"} | [{"description": "Pushes worker records to the cloud HRIS via the standard connector.", "domain": "HR", "family": "EXECUTE", "name": "bridge.hris.push.modern"}, {"description": "Generates a scheduled nightly batch extract for the finance data warehouse.", "domain": "HR", "family": "EXECUTE", "name": "bridge.hris.batch.... | [] | true | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009857 | en | unseen_action_name | HR | Timeclock Exceptions | Fix the missing clock-out from Tuesday for the warehouse associate. | {"exception_day": "2025-06-17", "exception_type": "missing_punch", "manager_verified": true, "worker_id": "3341"} | {} | [{"description": "Amends a missed or duplicate punch on a timesheet after manager verification and resubmits it for approval.", "domain": "HR", "family": "UPDATE", "name": "punch.exceptions.amend"}, {"description": "Applies a manager pay override that bypasses punch data for a day without correcting the punch record.",... | [
"punch.exceptions.amend"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009858 | en | unseen_action_name | HR | Exit Process | Book the exit interview for the departing QA lead before her last day. | {"last_day": "2025-07-03", "separation_in_progress": true, "worker_id": "QA-207"} | {"confidential": true} | [{"description": "Books the structured exit interview with HR and sends the departing employee the confidential survey link.", "domain": "HR", "family": "CREATE", "name": "farewell.exit.interview.schedule"}, {"description": "Starts the full offboarding workflow covering access, equipment, and final pay.", "domain": "HR... | [
"farewell.exit.interview.schedule"
] | false | {"category": "unseen_action_name", "domain_batch": "HR", "generation_model": "glm-5.3", "seed_id": "a1fbf2df86771f6443a57eba", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "a1fbf2df86771f6443a57eba"} |
v1-hard-0009860 | en | unseen_action_name | CRM | opportunity_pipeline | Nudge OP-3301 forward one stage in its pipeline — just the immediate next stage, no jumps to closed. | {"opportunity": {"closed": false, "id": "OP-3301", "stage": "Discovery"}, "pipeline_stages": ["Discovery", "Proposal", "Negotiation", "Closed Won", "Closed Lost"]} | {} | [{"description": "Advances an open opportunity exactly one stage to the next stage in its assigned pipeline.", "domain": "CRM", "family": "UPDATE", "name": "opp_runway_step_forward"}, {"description": "Sets an opportunity to any explicitly named stage, including multi-stage jumps forward or backward; requires a target s... | [
"opp_runway_step_forward"
] | false | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009861 | en | unseen_action_name | CRM | contact_data_quality | Two contact records exist for Dana Reyes — fold the newer one into the master and keep the master's record ID. | {"duplicates_detected": [{"dupe_id": "CT-2266", "master_id": "CT-1104", "match_rule": "email+name"}]} | {} | [{"description": "Merges exactly two contact records, folding a source record into a designated master and retaining the master's record ID.", "domain": "CRM", "family": "EXECUTE", "name": "contact_pairwise_fold_merge"}, {"description": "Runs duplicate detection across contacts and returns match groups; performs no mer... | [
"contact_pairwise_fold_merge"
] | false | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009862 | en | unseen_action_name | CRM | case_management | Escalate case CS-7788 into tier-3 support and flag it high priority. | {"case": {"id": "CS-7788", "open": true, "priority": "medium", "tier": 1}} | {} | [{"description": "Moves an open case to a higher support tier, routes it to that tier's queue, and raises priority to the tier default.", "domain": "CRM", "family": "ROUTE", "name": "case_tierlift_transfer"}, {"description": "Raises a case's priority/severity level without changing its support tier or assignment.", "do... | [
"case_tierlift_transfer"
] | false | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009864 | en | unseen_action_name | CRM | forecasting | Commit my Q3 forecast for the West region so it rolls up to leadership. | {"forecast_period": "FY-Q3", "region": "West", "user_role": "regional_sales_manager"} | {} | [{"description": "Locks in a manager's aggregated forecast number for a period and publishes it to the upward rollup.", "domain": "CRM", "family": "EXECUTE", "name": "forecast_period_commit"}, {"description": "Overrides the commit category (commit/best case/pipeline) on a single deal, not the period rollup.", "domain":... | [
"forecast_period_commit"
] | false | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009865 | en | unseen_action_name | CRM | campaigns | Clone the completed Spring Webinar campaign for the fall run, but start it empty — do not carry over any member lists. | {"campaign": {"id": "CMP-210", "members": 412, "name": "Spring Webinar", "status": "completed"}} | {} | [{"description": "Duplicates a campaign's configuration, budget, and asset links into a new campaign with zero members.", "domain": "CRM", "family": "CREATE", "name": "campaign_fork_skeleton"}, {"description": "Duplicates a campaign together with all campaign members and their response statuses.", "domain": "CRM", "fam... | [
"campaign_fork_skeleton"
] | false | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009866 | en | unseen_action_name | CRM | territories | Move account AC-5510 out of the AMER territory and into EMEA, leaving the current owner in place. | {"account": {"id": "AC-5510", "owner": "R. Okafor", "territory": "AMER"}} | {} | [{"description": "Reassigns a single account from one sales territory to another while keeping its current owner.", "domain": "CRM", "family": "UPDATE", "name": "territory_acct_remap"}, {"description": "Changes the owning rep on an account; territory assignment is untouched.", "domain": "CRM", "family": "UPDATE", "name... | [
"territory_acct_remap"
] | false | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009867 | en | unseen_action_name | CRM | tasks | While Priya is on leave, hand every one of her open tasks over to Marcus in one shot. | {"open_tasks_for_priya": 27, "replacement": "Marcus", "user_role": "sales_manager"} | {} | [{"description": "Reassigns all open tasks from one owner to another owner in a single bulk operation.", "domain": "CRM", "family": "UPDATE", "name": "taskload_bulk_owner_swap"}, {"description": "Reassigns one task, identified by task ID, to a new owner.", "domain": "CRM", "family": "UPDATE", "name": "task_single_owner... | [
"taskload_bulk_owner_swap"
] | false | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009868 | en | unseen_action_name | CRM | data_import | Last night's contact import loaded garbage rows — roll the entire batch back. | {"recent_imports": [{"batch_id": "IMP-9902", "created_at": "yesterday", "object": "contact", "reversible": true, "rows": 3200}]} | {} | [{"description": "Rolls back an entire import batch, reverting every record it created or modified.", "domain": "CRM", "family": "EXECUTE", "name": "import_batch_rewind_undo"}, {"description": "Archives a single record by moving it to the recoverable soft-delete bin.", "domain": "CRM", "family": "DELETE", "name": "reco... | [
"import_batch_rewind_undo"
] | false | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009869 | en | unseen_action_name | CRM | lead_capture | Wire up our pricing web form so each submission lands in CRM as a lead, with the UTM fields carried into lead fields. | {"web_forms": [{"fields": ["email", "company", "utm_source", "utm_campaign"], "form_key": "pricing_v2"}]} | {} | [{"description": "Connects an external web form endpoint to the lead object and maps its fields into lead fields on every submission.", "domain": "CRM", "family": "CREATE", "name": "webform_ingest_lead_bind"}, {"description": "Bulk-creates leads from an uploaded CSV file in a one-time operation.", "domain": "CRM", "fam... | [
"webform_ingest_lead_bind"
] | false | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009871 | en | unseen_action_name | CRM | opportunity_pipeline | OP-2210 is dead — the prospect picked a competitor. Close it as lost and record 'lost to competitor' as the reason. | {"opportunity": {"closed": false, "id": "OP-2210", "stage": "Negotiation"}} | {} | [{"description": "Marks an opportunity Closed Lost, requires a loss-reason code, and stamps the close date.", "domain": "CRM", "family": "UPDATE", "name": "opp_outcome_close_lost"}, {"description": "Marks an opportunity Closed Won and stamps the close date.", "domain": "CRM", "family": "UPDATE", "name": "opp_outcome_ma... | [
"opp_outcome_close_lost"
] | false | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009873 | en | unseen_action_name | CRM | account_hierarchy | Make Meridian Holdings the parent company of its newly acquired subsidiary account AC-9077. | {"accounts": [{"id": "AC-9077", "name": "Nimbus Tools", "parent_id": null}, {"id": "AC-1200", "name": "Meridian Holdings"}]} | {} | [{"description": "Designates one account as the parent of another and builds the hierarchy rollup beneath the parent.", "domain": "CRM", "family": "UPDATE", "name": "acct_family_parent_link"}, {"description": "Merges two account records into a single surviving record; does not create a hierarchy link.", "domain": "CRM"... | [
"acct_family_parent_link"
] | false | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009875 | en | unseen_action_name | CRM | opportunity_products | Add two units of SKU TS-PRO-12 at list price to opportunity OP-8844's product schedule. | {"opportunity": {"id": "OP-8844", "line_items": 1, "stage": "Proposal"}} | {} | [{"description": "Adds a product line item with SKU, quantity, and price to an opportunity's product schedule.", "domain": "CRM", "family": "UPDATE", "name": "opp_lineitem_append"}, {"description": "Adds a line item to a quote document rather than the opportunity.", "domain": "CRM", "family": "UPDATE", "name": "quoteli... | [
"opp_lineitem_append"
] | false | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009876 | en | unseen_action_name | CRM | reporting | Subscribe my manager to the weekly open-pipeline report, delivered Mondays at 8am. | {"reports": [{"id": "RPT-61", "name": "Open Pipeline Weekly"}]} | {} | [{"description": "Creates a recurring scheduled delivery of an existing report to chosen recipients at a chosen cadence.", "domain": "CRM", "family": "CREATE", "name": "report_cadence_subscribe"}, {"description": "Generates a one-time export of a report to a file and downloads it.", "domain": "CRM", "family": "SEARCH",... | [
"report_cadence_subscribe"
] | false | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009877 | en | unseen_action_name | CRM | case_sla | We're blocked waiting on the customer for documents on CS-4412 — stop the SLA clock until they respond. | {"case": {"id": "CS-4412", "sla": {"minutes_remaining": 240, "state": "running"}, "status": "in_progress"}} | {} | [{"description": "Suspends the SLA timer on a case, typically while awaiting customer input, until explicitly resumed.", "domain": "CRM", "family": "EXECUTE", "name": "case_slahold_clock_freeze"}, {"description": "Changes a case status to 'Waiting on customer'; per policy this status change alone does not stop the SLA ... | [
"case_slahold_clock_freeze"
] | false | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009878 | en | unseen_action_name | CRM | account_health | Recalculate customer health scores for every account in the Enterprise segment. | {"scoring_model": "health_v3", "segments": [{"accounts": 312, "name": "Enterprise"}]} | {} | [{"description": "Re-runs the health scoring model across all accounts belonging to a named segment.", "domain": "CRM", "family": "EXECUTE", "name": "acctvitals_rescore_segment"}, {"description": "Recomputes and displays the health snapshot for one account only.", "domain": "CRM", "family": "SEARCH", "name": "acct_heal... | [
"acctvitals_rescore_segment"
] | false | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009879 | en | unseen_action_name | CRM | outreach_cadences | Enroll contact CT-2088 into the three-touch renewal cadence with a start date of tomorrow. | {"cadences": [{"active": true, "key": "renewal_3touch", "steps": 3}], "contact": {"enrolled": false, "id": "CT-2088"}} | {} | [{"description": "Enrolls a contact into an active outreach cadence, optionally with a delayed start date.", "domain": "CRM", "family": "EXECUTE", "name": "cadence_enroll_contact_add"}, {"description": "Pauses an existing cadence enrollment without removing the contact.", "domain": "CRM", "family": "UPDATE", "name": "c... | [
"cadence_enroll_contact_add"
] | false | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009880 | en | unseen_action_name | CRM | notes | Attach an internal-only note to OP-5533 flagging the pricing exception — the customer must never see it. | {"opportunity": {"customer_portal_sync": true, "id": "OP-5533"}} | {} | [{"description": "Creates a staff-only internal note; explicitly excluded from any customer-facing portal sync.", "domain": "CRM", "family": "CREATE", "name": "note_private_scratch_pad"}, {"description": "Creates a note that is published to the customer-facing portal for the record.", "domain": "CRM", "family": "CREATE... | [
"note_private_scratch_pad"
] | false | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009881 | en | unseen_action_name | CRM | revenue_attribution | Split the credit on OP-6620 fifty-fifty between the two reps who worked the deal. | {"opportunity": {"amount": 120000, "id": "OP-6620", "owner": "single", "stage": "Negotiation"}} | {} | [{"description": "Divides opportunity credit across multiple reps by percentage; percentages must total 100.", "domain": "CRM", "family": "UPDATE", "name": "opp_credit_split_define"}, {"description": "Changes the single owning rep on an opportunity; no split is created.", "domain": "CRM", "family": "UPDATE", "name": "o... | [
"opp_credit_split_define"
] | false | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009882 | en | unseen_action_name | CRM | lead_conversion | Lead L-4021 is sales-qualified — convert it so the account, contact, and opportunity records all get created and linked. | {"lead": {"converted": false, "id": "L-4021", "status": "sales_qualified"}} | {} | [{"description": "Converts a qualified lead, creating the account, contact, and opportunity records in one linked transaction.", "domain": "CRM", "family": "EXECUTE", "name": "lead_morph_convert_triple"}, {"description": "Advances a lead's lifecycle status one step (e.g., to MQL); creates no new records.", "domain": "C... | [
"lead_morph_convert_triple"
] | false | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009883 | en | unseen_action_name | CRM | privacy_governance | Permanently erase contact records CT-101 through CT-105 with absolutely no recoverable copy left behind. | {"retention_policy": {"hard_delete_allowed": false, "permitted_options": ["soft_delete", "anonymize"], "regulation": "GDPR"}} | {} | [{"description": "Moves a contact to the soft-delete bin where it remains recoverable for 30 days.", "domain": "CRM", "family": "DELETE", "name": "contact_softbin_archive"}, {"description": "Anonymizes personal fields on a contact while the record shell is retained.", "domain": "CRM", "family": "EXECUTE", "name": "cont... | [] | true | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": true, "verification_issue": ""} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009884 | en | unseen_action_name | CRM | ownership_admin | Transfer the 40 accounts owned by Ali's team to Marco's team, which sits in the EMEA business unit. | {"current_business_unit": "AMER", "org_policy": {"cross_bu_ownership_transfer": "prohibited"}, "target_business_unit": "EMEA", "user_role": "sales_ops"} | {} | [{"description": "Bulk-transfers account ownership between reps within the same business unit only; cross-business-unit transfers are blocked.", "domain": "CRM", "family": "UPDATE", "name": "acct_owner_transfer_batch"}, {"description": "Transfers ownership of a single account to another rep in the same business unit.",... | [] | true | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009886 | en | unseen_action_name | CRM | audit_export | Export the complete field-level audit trail for account AC-77 covering the last three years. | {"account": {"age_days": 1200, "id": "AC-77"}, "audit_retention_days": 90} | {} | [{"description": "Exports field-level audit history for a record within the system retention window of 90 days only.", "domain": "CRM", "family": "SEARCH", "name": "audit_trail_window_export"}, {"description": "Exports the current forecast snapshot to a file.", "domain": "CRM", "family": "SEARCH", "name": "forecast_sna... | [] | true | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009887 | en | unseen_action_name | CRM | account_merge | Merge account AC-321 into account AC-654 right now. | {"accounts": [{"id": "AC-321", "territory": "EMEA"}, {"id": "AC-654", "territory": "APAC"}]} | {} | [{"description": "Merges two account records only when both sit in the same territory; cross-territory merges are blocked.", "domain": "CRM", "family": "EXECUTE", "name": "acct_pairwise_fold_merge"}, {"description": "Moves a single account from one territory to another; does not merge anything.", "domain": "CRM", "fami... | [] | true | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009888 | en | unseen_action_name | CRM | opportunity_admin | Purge closed-won opportunity OP-9012 from the pipeline object entirely. | {"opportunity": {"closed": true, "id": "OP-9012", "stage": "Closed Won"}} | {} | [{"description": "Permanently deletes an opportunity only if it is still in Draft stage with no line items and no activities.", "domain": "CRM", "family": "DELETE", "name": "opp_draft_purge_delete"}, {"description": "Moves an open opportunity back one pipeline stage; requires a non-closed opportunity.", "domain": "CRM"... | [] | true | {"category": "unseen_action_name", "domain_batch": "CRM", "generation_model": "glm-5.3", "seed_id": "af1a1c6c705dd12a48fa0a77", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "af1a1c6c705dd12a48fa0a77"} |
v1-hard-0009889 | en | unseen_action_name | Finance | Budget Planning | Lock down the EMEA Q3 operating plan so nobody can push further edits through for the rest of the cycle. | {"cycle_window": "Q3", "plan_id": "BUD-EMEA-Q3", "plan_status": "ACTIVE", "region": "EMEA"} | {} | [{"description": "Freezes a planning budget for the remainder of its cycle, making all line items read-only and rejecting edit and submission attempts until explicitly unlocked.", "domain": "Finance", "family": "UPDATE", "name": "fin.plan.cycle-freeze"}, {"description": "Captures a point-in-time copy of the current pla... | [
"fin.plan.cycle-freeze"
] | false | {"category": "unseen_action_name", "domain_batch": "Finance", "generation_model": "glm-5.3", "seed_id": "49f47cf8a276617d0eec8760", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "49f47cf8a276617d0eec8760"} |
v1-hard-0009890 | en | unseen_action_name | Finance | Reconciliation | Run the hands-off matching pass on the 4471 bank feed for anything inside the 0.5% tolerance and just hand me the exceptions. | {"bank_account": "4471", "feed_status": "IMPORTED", "tolerance_pct": 0.5} | {} | [{"description": "Executes the automated match engine across an imported bank feed and ledger items, auto-closing matches within tolerance and routing residuals to an exception queue.", "domain": "Finance", "family": "EXECUTE", "name": "fin.recon.autopilot-pass"}, {"description": "Changes the fuzzy-match tolerance perc... | [
"fin.recon.autopilot-pass"
] | false | {"category": "unseen_action_name", "domain_batch": "Finance", "generation_model": "glm-5.3", "seed_id": "49f47cf8a276617d0eec8760", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "49f47cf8a276617d0eec8760"} |
v1-hard-0009892 | en | unseen_action_name | Finance | FX Hedging | Layer the next tranche of the euro hedging program so the 6-12 month band gets back to its 75% coverage target. | {"band_coverage_pct": {"0-6m": 76, "6-12m": 48}, "program": "EUR-Layered-2024", "target_coverage_pct": 75} | {} | [{"description": "Executes the next scheduled tranche of a layered FX hedging program, sized automatically to restore per-band target coverage ratios.", "domain": "Finance", "family": "EXECUTE", "name": "fin.fx.layer-tranche-fire"}, {"description": "Recomputes and displays hedge coverage ratios by maturity band; places... | [
"fin.fx.layer-tranche-fire"
] | false | {"category": "unseen_action_name", "domain_batch": "Finance", "generation_model": "glm-5.3", "seed_id": "49f47cf8a276617d0eec8760", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "49f47cf8a276617d0eec8760"} |
v1-hard-0009893 | en | unseen_action_name | Finance | Receivables | Cut a credit note against INV-88231 for the goods Northwind shipped back so their balance drops accordingly. | {"dispute_open": false, "invoice": "INV-88231", "status": "PARTIALLY_PAID"} | {} | [{"description": "Issues a credit note referencing an existing issued invoice, reducing the customer's open AR balance by the credited amount.", "domain": "Finance", "family": "CREATE", "name": "fin.ar.creditnote-cut"}, {"description": "Voids an invoice that is still in draft status and has never been issued to the cus... | [
"fin.ar.creditnote-cut"
] | false | {"category": "unseen_action_name", "domain_batch": "Finance", "generation_model": "glm-5.3", "seed_id": "49f47cf8a276617d0eec8760", "seed_source_split": "train", "synthetic": true, "teacher_verified": false} | {"curated_by": "yasserrmd", "generation_method": "category_domain_parallel_hard_synthesis_v1", "generation_model": "glm-5.3", "source_dataset": "yasserrmd/enterprise-reflex-dataset", "source_row_id": "49f47cf8a276617d0eec8760"} |
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