Daily Papers

Emotional support is a crucial ability for many conversation scenarios, including social interactions, mental health support, and customer service chats. Following reasonable procedures and using various support skills can help to effectively provide support. However, due to the lack of a well-designed task and corpora of effective emotional support conversations, research on building emotional support into dialog systems remains untouched. In this paper, we define the Emotional Support Conversation (ESC) task and propose an ESC Framework, which is grounded on the Helping Skills Theory. We construct an Emotion Support Conversation dataset (ESConv) with rich annotation (especially support strategy) in a help-seeker and supporter mode. To ensure a corpus of high-quality conversations that provide examples of effective emotional support, we take extensive effort to design training tutorials for supporters and several mechanisms for quality control during data collection. Finally, we evaluate state-of-the-art dialog models with respect to the ability to provide emotional support. Our results show the importance of support strategies in providing effective emotional support and the utility of ESConv in training more emotional support systems.

Crowd-sourcing is commonly adopted for dialog data collection. However, it is highly costly and time-consuming, and the collected data is limited in scale and topic coverage. In this paper, aiming to generate emotional support conversations, we propose exploiting large-scale pre-trained language models for data augmentation, and provide key findings in our pilot exploration. Our adopted approach leverages the 6B-parameter GPT-J model and utilizes publicly available dialog posts to trigger conversations on various topics. Then we construct AugESC, a machine-augmented dataset for emotional support conversation. It is two orders of magnitude larger than the original ESConv dataset in scale, covers more diverse topics, and is shown to be of high quality by human evaluation. Lastly, we demonstrate with interactive evaluation that AugESC can further enhance dialog models tuned on ESConv to handle various conversation topics and to provide significantly more effective emotional support.

Emotional Support Conversation (ESC) is a task aimed at alleviating individuals' emotional distress through daily conversation. Given its inherent complexity and non-intuitive nature, ESConv dataset incorporates support strategies to facilitate the generation of appropriate responses. Recently, despite the remarkable conversational ability of large language models (LLMs), previous studies have suggested that they often struggle with providing useful emotional support. Hence, this work initially analyzes the results of LLMs on ESConv, revealing challenges in selecting the correct strategy and a notable preference for a specific strategy. Motivated by these, we explore the impact of the inherent preference in LLMs on providing emotional support, and consequently, we observe that exhibiting high preference for specific strategies hinders effective emotional support, aggravating its robustness in predicting the appropriate strategy. Moreover, we conduct a methodological study to offer insights into the necessary approaches for LLMs to serve as proficient emotional supporters. Our findings emphasize that (1) low preference for specific strategies hinders the progress of emotional support, (2) external assistance helps reduce preference bias, and (3) existing LLMs alone cannot become good emotional supporters. These insights suggest promising avenues for future research to enhance the emotional intelligence of LLMs.

Emotional Support Conversation (ESC) aims to assist individuals experiencing distress by generating empathetic and supportive dialogue. While prior work typically assumes that each supporter turn corresponds to a single strategy, real-world supportive communication often involves multiple strategies within a single utterance. In this paper, we revisit the ESC task by formulating it as multi-strategy utterance generation, where each utterance may contain one or more strategy-response pairs. We propose two generation methods: All-in-One, which predicts all strategy-response pairs in a single decoding step, and One-by-One, which iteratively generates strategy-response pairs until completion. Both methods are further enhanced with cognitive reasoning guided by reinforcement learning to improve strategy selection and response composition. We evaluate our models on the ESConv dataset under both utterance-level and dialogue-level settings. Experimental results show that our methods effectively model multi-strategy utterances and lead to improved supportive quality and dialogue success. To our knowledge, this work provides the first systematic empirical evidence that allowing multiple support strategies within a single utterance is both feasible and beneficial for emotional support conversations. All code and data will be publicly available at https://github.com/aliyun/qwen-dianjin.

Emotional Support Conversation (ESC) is a typical dialogue that can effectively assist the user in mitigating emotional pressures. However, owing to the inherent subjectivity involved in analyzing emotions, current non-artificial methodologies face challenges in effectively appraising the emotional support capability. These metrics exhibit a low correlation with human judgments. Concurrently, manual evaluation methods extremely will cause high costs. To solve these problems, we propose a novel model FEEL (Framework for Evaluating Emotional Support Capability with Large Lan-guage Models), employing Large Language Models (LLMs) as evaluators to assess emotional support capabilities. The model meticulously considers various evaluative aspects of ESC to apply a more comprehensive and accurate evaluation method for ESC. Additionally, it employs a probability distribution approach for a more stable result and integrates an ensemble learning strategy, leveraging multiple LLMs with assigned weights to enhance evaluation accuracy. To appraise the performance of FEEL, we conduct extensive experiments on existing ESC model dialogues. Experimental results demonstrate our model exhibits a substantial enhancement in alignment with human evaluations compared to the baselines. Our source code is available at https://github.com/Ansisy/FEEL.

Emotional support conversation aims at reducing the emotional distress of the help-seeker, which is a new and challenging task. It requires the system to explore the cause of help-seeker's emotional distress and understand their psychological intention to provide supportive responses. However, existing methods mainly focus on the sequential contextual information, ignoring the hierarchical relationships with the global cause and local psychological intention behind conversations, thus leads to a weak ability of emotional support. In this paper, we propose a Global-to-Local Hierarchical Graph Network to capture the multi-source information (global cause, local intentions and dialog history) and model hierarchical relationships between them, which consists of a multi-source encoder, a hierarchical graph reasoner, and a global-guide decoder. Furthermore, a novel training objective is designed to monitor semantic information of the global cause. Experimental results on the emotional support conversation dataset, ESConv, confirm that the proposed GLHG has achieved the state-of-the-art performance on the automatic and human evaluations. The code will be released in here \small{~https://github.com/pengwei-iie/GLHG}.

Understanding the reason for emotional support response is crucial for establishing connections between users and emotional support dialogue systems. Previous works mostly focus on generating better responses but ignore interpretability, which is extremely important for constructing reliable dialogue systems. To empower the system with better interpretability, we propose an emotional support response generation scheme, named Emotion-Focused and Strategy-Driven Chain-of-Thought (ESCoT), mimicking the process of identifying, understanding, and regulating emotions. Specially, we construct a new dataset with ESCoT in two steps: (1) Dialogue Generation where we first generate diverse conversation situations, then enhance dialogue generation using richer emotional support strategies based on these situations; (2) Chain Supplement where we focus on supplementing selected dialogues with elements such as emotion, stimuli, appraisal, and strategy reason, forming the manually verified chains. Additionally, we further develop a model to generate dialogue responses with better interpretability. We also conduct extensive experiments and human evaluations to validate the effectiveness of the proposed ESCoT and generated dialogue responses. Our data and code are available at https://github.com/TeigenZhang/ESCoT{https://github.com/TeigenZhang/ESCoT}.

Emotional Support Conversation (ESC) systems aim to alleviate users' emotional difficulties and provide long-term, systematic support for emotional well-being. However, most large language model (LLM)-based ESC systems rely on predefined strategies, which limits their effectiveness in complex, real-life scenarios. To enable flexible responses to diverse emotional problem scenarios, this paper introduces a novel end-to-end framework (RLFF-ESC) that directly learns enduring emotionally supportive response skills using reinforcement learning. For sustained emotional support, we first employ an LLM-based multi-agent mechanism to simulate future dialogue trajectories and collect future-oriented rewards. We then train a future-oriented reward model, which is subsequently used to train the emotional support policy model. Additionally, we incorporate an explicit reasoning process during response generation to further enhance the quality, relevance, and contextual appropriateness of the system's responses. We evaluate the backbone policy model on Qwen2.5-7B-Instruct-1M and LLaMA3.1-8B-Instruct models, testing the proposed RLFF-ESC framework across two public ESC datasets. Experimental results demonstrate that RLFF-ESC consistently outperforms existing baselines in terms of goal completion and response quality.

Emotion Support Conversation (ESC) is an emerging and challenging task with the goal of reducing the emotional distress of people. Previous attempts fail to maintain smooth transitions between utterances in ESC because they ignore to grasp the fine-grained transition information at each dialogue turn. To solve this problem, we propose to take into account turn-level state Transitions of ESC (TransESC) from three perspectives, including semantics transition, strategy transition and emotion transition, to drive the conversation in a smooth and natural way. Specifically, we construct the state transition graph with a two-step way, named transit-then-interact, to grasp such three types of turn-level transition information. Finally, they are injected into the transition-aware decoder to generate more engaging responses. Both automatic and human evaluations on the benchmark dataset demonstrate the superiority of TransESC to generate more smooth and effective supportive responses. Our source code is available at https://github.com/circle-hit/TransESC.

Emotion recognition in conversations is a challenging task that has recently gained popularity due to its potential applications. Until now, however, a large-scale multimodal multi-party emotional conversational database containing more than two speakers per dialogue was missing. Thus, we propose the Multimodal EmotionLines Dataset (MELD), an extension and enhancement of EmotionLines. MELD contains about 13,000 utterances from 1,433 dialogues from the TV-series Friends. Each utterance is annotated with emotion and sentiment labels, and encompasses audio, visual and textual modalities. We propose several strong multimodal baselines and show the importance of contextual and multimodal information for emotion recognition in conversations. The full dataset is available for use at http:// affective-meld.github.io.

Emotional Support Conversation requires not only affective expression but also grounded instrumental support to provide trustworthy guidance. However, existing ESC systems and benchmarks largely focus on affective support in text-only settings, overlooking how external tools can enable factual grounding and reduce hallucination in multi-turn emotional support. We introduce TEA-Bench, the first interactive benchmark for evaluating tool-augmented agents in ESC, featuring realistic emotional scenarios, an MCP-style tool environment, and process-level metrics that jointly assess the quality and factual grounding of emotional support. Experiments on nine LLMs show that tool augmentation generally improves emotional support quality and reduces hallucination, but the gains are strongly capacity-dependent: stronger models use tools more selectively and effectively, while weaker models benefit only marginally. We further release TEA-Dialog, a dataset of tool-enhanced ESC dialogues, and find that supervised fine-tuning improves in-distribution support but generalizes poorly. Our results underscore the importance of tool use in building reliable emotional support agents. Our code and data can be found in https://github.com/XingYuSSS/TEA-Bench.

We address the problem of recognizing emotion cause in conversations, define two novel sub-tasks of this problem, and provide a corresponding dialogue-level dataset, along with strong Transformer-based baselines. The dataset is available at https://github.com/declare-lab/RECCON. Introduction: Recognizing the cause behind emotions in text is a fundamental yet under-explored area of research in NLP. Advances in this area hold the potential to improve interpretability and performance in affect-based models. Identifying emotion causes at the utterance level in conversations is particularly challenging due to the intermingling dynamics among the interlocutors. Method: We introduce the task of Recognizing Emotion Cause in CONversations with an accompanying dataset named RECCON, containing over 1,000 dialogues and 10,000 utterance cause-effect pairs. Furthermore, we define different cause types based on the source of the causes, and establish strong Transformer-based baselines to address two different sub-tasks on this dataset: causal span extraction and causal emotion entailment. Result: Our Transformer-based baselines, which leverage contextual pre-trained embeddings, such as RoBERTa, outperform the state-of-the-art emotion cause extraction approaches Conclusion: We introduce a new task highly relevant for (explainable) emotion-aware artificial intelligence: recognizing emotion cause in conversations, provide a new highly challenging publicly available dialogue-level dataset for this task, and give strong baseline results on this dataset.

Emotional dialogue research includes two influential strategy traditions. Empathetic dialogue prioritizes understanding a speaker's emotional experience. Emotional support conversation selects and sequences support for the seeker's current needs. Sustained use introduces a further goal. Effective support should sustain users' capacities for emotion regulation, coping, self-endorsed decisions, and social connection across the interaction lifecycle. We propose capability-sustaining emotional dialogue (CSED) as a longitudinal research paradigm that aligns supportive strategy with this goal and organizes data, models, system design, evaluation, and governance around repeated use, non-use, transition, and termination. A targeted literature-and-corpus audit motivates this position. In a PRISMA-ScR-guided sample, 95% of 60 system-building papers pursue relief-oriented goals. None evaluates capability or longitudinal outcomes, and only 1 considers dependency, autonomy, or termination risk. In 300 ESConv supporter turns, capability-relevant functions appear in 43.0%, while generic suggestions account for 22.0%, compared with 4.0% reappraisal, 6.7% self-efficacy support, and 0.3% boundary behavior. We release a protocol for extending the audit to model behavior. An illustrative process model connects latent user capability to six design commitments, four evaluation timescales, and lifecycle constraints. The resulting agenda makes CSED testable across data, policy design, training, evaluation, and governance.

The growing emotional stress in modern society has increased the demand for Emotional Support Conversations (ESC). While Large Language Models (LLMs) show promise for ESC, they face two key challenges: (1) low strategy selection accuracy, and (2) preference bias, limiting their adaptability to emotional needs of users. Existing supervised fine-tuning (SFT) struggles to address these issues, as it rigidly trains models on single gold-standard responses without modeling nuanced strategy trade-offs. To overcome these limitations, we propose Chain-of-Strategy Optimization (CSO), a novel approach that optimizes strategy selection preferences at each dialogue turn. We first leverage Monte Carlo Tree Search to construct ESC-Pro, a high-quality preference dataset with turn-level strategy-response pairs. Training on ESC-Pro with CSO improves both strategy accuracy and bias mitigation, enabling LLMs to generate more empathetic and contextually appropriate responses. Experiments on LLaMA-3.1-8B, Gemma-2-9B, and Qwen2.5-7B demonstrate that CSO outperforms standard SFT, highlighting the efficacy of fine-grained, turn-level preference modeling in ESC.

The integration of conversational artificial intelligence (AI) into mental health care promises a new horizon for therapist-client interactions, aiming to closely emulate the depth and nuance of human conversations. Despite the potential, the current landscape of conversational AI is markedly limited by its reliance on single-modal data, constraining the systems' ability to empathize and provide effective emotional support. This limitation stems from a paucity of resources that encapsulate the multimodal nature of human communication essential for therapeutic counseling. To address this gap, we introduce the Multimodal Emotional Support Conversation (MESC) dataset, a first-of-its-kind resource enriched with comprehensive annotations across text, audio, and video modalities. This dataset captures the intricate interplay of user emotions, system strategies, system emotion, and system responses, setting a new precedent in the field. Leveraging the MESC dataset, we propose a general Sequential Multimodal Emotional Support framework (SMES) grounded in Therapeutic Skills Theory. Tailored for multimodal dialogue systems, the SMES framework incorporates an LLM-based reasoning model that sequentially generates user emotion recognition, system strategy prediction, system emotion prediction, and response generation. Our rigorous evaluations demonstrate that this framework significantly enhances the capability of AI systems to mimic therapist behaviors with heightened empathy and strategic responsiveness. By integrating multimodal data in this innovative manner, we bridge the critical gap between emotion recognition and emotional support, marking a significant advancement in conversational AI for mental health support.

Emotion Support Conversation (ESC) is a crucial application, which aims to reduce human stress, offer emotional guidance, and ultimately enhance human mental and physical well-being. With the advancement of Large Language Models (LLMs), many researchers have employed LLMs as the ESC models. However, the evaluation of these LLM-based ESCs remains uncertain. Inspired by the awesome development of role-playing agents, we propose an ESC Evaluation framework (ESC-Eval), which uses a role-playing agent to interact with ESC models, followed by a manual evaluation of the interactive dialogues. In detail, we first re-organize 2,801 role-playing cards from seven existing datasets to define the roles of the role-playing agent. Second, we train a specific role-playing model called ESC-Role which behaves more like a confused person than GPT-4. Third, through ESC-Role and organized role cards, we systematically conduct experiments using 14 LLMs as the ESC models, including general AI-assistant LLMs (ChatGPT) and ESC-oriented LLMs (ExTES-Llama). We conduct comprehensive human annotations on interactive multi-turn dialogues of different ESC models. The results show that ESC-oriented LLMs exhibit superior ESC abilities compared to general AI-assistant LLMs, but there is still a gap behind human performance. Moreover, to automate the scoring process for future ESC models, we developed ESC-RANK, which trained on the annotated data, achieving a scoring performance surpassing 35 points of GPT-4. Our data and code are available at https://github.com/haidequanbu/ESC-Eval.

Large Language Models (LLMs) have demonstrated promising potential in providing empathetic support during interactions. However, their responses often become verbose or overly formulaic, failing to adequately address the diverse emotional support needs of real-world scenarios. To tackle this challenge, we propose an innovative strategy-enhanced role-playing framework, designed to simulate authentic emotional support conversations. Specifically, our approach unfolds in two steps: (1) Strategy-Enhanced Role-Playing Interactions, which involve three pivotal roles -- Seeker, Strategy Counselor, and Supporter -- engaging in diverse scenarios to emulate real-world interactions and promote a broader range of dialogues; and (2) Emotional Support Agent Training, achieved through fine-tuning LLMs using our specially constructed dataset. Within this framework, we develop the ServeForEmo dataset, comprising an extensive collection of 3.7K+ multi-turn dialogues and 62.8K+ utterances. We further present SweetieChat, an emotional support agent capable of handling diverse open-domain scenarios. Extensive experiments and human evaluations confirm the framework's effectiveness in enhancing emotional support, highlighting its unique ability to provide more nuanced and tailored assistance.

The advancement of text-to-speech and audio generation models necessitates robust benchmarks for evaluating the emotional understanding capabilities of AI systems. Current speech emotion recognition (SER) datasets often exhibit limitations in emotional granularity, privacy concerns, or reliance on acted portrayals. This paper introduces EmoNet-Voice, a new resource for speech emotion detection, which includes EmoNet-Voice Big, a large-scale pre-training dataset (featuring over 4,500 hours of speech across 11 voices, 40 emotions, and 4 languages), and EmoNet-Voice Bench, a novel benchmark dataset with human expert annotations. EmoNet-Voice is designed to evaluate SER models on a fine-grained spectrum of 40 emotion categories with different levels of intensities. Leveraging state-of-the-art voice generation, we curated synthetic audio snippets simulating actors portraying scenes designed to evoke specific emotions. Crucially, we conducted rigorous validation by psychology experts who assigned perceived intensity labels. This synthetic, privacy-preserving approach allows for the inclusion of sensitive emotional states often absent in existing datasets. Lastly, we introduce Empathic Insight Voice models that set a new standard in speech emotion recognition with high agreement with human experts. Our evaluations across the current model landscape exhibit valuable findings, such as high-arousal emotions like anger being much easier to detect than low-arousal states like concentration.

The increasing adoption of text-to-speech technologies has led to a growing demand for natural and emotive voices that adapt to a conversation's context and emotional tone. The Emotive Narrative Storytelling (EMNS) corpus is a unique speech dataset created to enhance conversations' expressiveness and emotive quality in interactive narrative-driven systems. The corpus consists of a 2.3-hour recording featuring a female speaker delivering labelled utterances. It encompasses eight acted emotional states, evenly distributed with a variance of 0.68%, along with expressiveness levels and natural language descriptions with word emphasis labels. The evaluation of audio samples from different datasets revealed that the EMNS corpus achieved the highest average scores in accurately conveying emotions and demonstrating expressiveness. It outperformed other datasets in conveying shared emotions and achieved comparable levels of genuineness. A classification task confirmed the accurate representation of intended emotions in the corpus, with participants recognising the recordings as genuine and expressive. Additionally, the availability of the dataset collection tool under the Apache 2.0 License simplifies remote speech data collection for researchers.

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a conversation, this is a significant challenge for AI systems due to the paucity of suitable publicly-available datasets for training and evaluation. This work proposes a new benchmark for empathetic dialogue generation and EmpatheticDialogues, a novel dataset of 25k conversations grounded in emotional situations. Our experiments indicate that dialogue models that use our dataset are perceived to be more empathetic by human evaluators, compared to models merely trained on large-scale Internet conversation data. We also present empirical comparisons of dialogue model adaptations for empathetic responding, leveraging existing models or datasets without requiring lengthy re-training of the full model.

Providing Emotional Support (ES) to soothe people in emotional distress is an essential capability in social interactions. Most existing researches on building ES conversation systems only considered single-turn interactions with users, which was over-simplified. In comparison, multi-turn ES conversation systems can provide ES more effectively, but face several new technical challenges, including: (1) how to adopt appropriate support strategies to achieve the long-term dialogue goal of comforting the user's emotion; (2) how to dynamically model the user's state. In this paper, we propose a novel system MultiESC to address these issues. For strategy planning, drawing inspiration from the A* search algorithm, we propose lookahead heuristics to estimate the future user feedback after using particular strategies, which helps to select strategies that can lead to the best long-term effects. For user state modeling, MultiESC focuses on capturing users' subtle emotional expressions and understanding their emotion causes. Extensive experiments show that MultiESC significantly outperforms competitive baselines in both dialogue generation and strategy planning. Our codes are available at https://github.com/lwgkzl/MultiESC.

In this paper, SER_AMPEL, a multi-source dataset for speech emotion recognition (SER) is presented. The peculiarity of the dataset is that it is collected with the aim of providing a reference for speech emotion recognition in case of Italian older adults. The dataset is collected following different protocols, in particular considering acted conversations, extracted from movies and TV series, and recording natural conversations where the emotions are elicited by proper questions. The evidence of the need for such a dataset emerges from the analysis of the state of the art. Preliminary considerations on the critical issues of SER are reported analyzing the classification results on a subset of the proposed dataset.

Emotional Support Conversation (ESC) plays a vital role in alleviating psychological stress and providing emotional value through dialogue. While recent studies have largely focused on data augmentation and synthetic corpus construction, they often overlook the deeper cognitive reasoning processes that underpin effective emotional support. To address this gap, we propose CARE, a novel framework that strengthens reasoning in ESC without relying on large-scale synthetic data. CARE leverages the original ESC training set to guide models in generating logically coherent and supportive responses, thereby explicitly enhancing cognitive reasoning. Building on this foundation, we further employ reinforcement learning to refine and reinforce the reasoning process. Experimental results demonstrate that CARE significantly improves both the logical soundness and supportive quality of responses, advancing the development of empathetic, cognitively robust, and human-like emotional support systems.

In recent years, emotion recognition plays a critical role in applications such as human-computer interaction, mental health monitoring, and sentiment analysis. While datasets for emotion analysis in languages such as English have proliferated, there remains a pressing need for high-quality, comprehensive datasets tailored to the unique linguistic, cultural, and multimodal characteristics of Chinese. In this work, we propose EmotionTalk, an interactive Chinese multimodal emotion dataset with rich annotations. This dataset provides multimodal information from 19 actors participating in dyadic conversational settings, incorporating acoustic, visual, and textual modalities. It includes 23.6 hours of speech (19,250 utterances), annotations for 7 utterance-level emotion categories (happy, surprise, sad, disgust, anger, fear, and neutral), 5-dimensional sentiment labels (negative, weakly negative, neutral, weakly positive, and positive) and 4-dimensional speech captions (speaker, speaking style, emotion and overall). The dataset is well-suited for research on unimodal and multimodal emotion recognition, missing modality challenges, and speech captioning tasks. To our knowledge, it represents the first high-quality and versatile Chinese dialogue multimodal emotion dataset, which is a valuable contribution to research on cross-cultural emotion analysis and recognition. Additionally, we conduct experiments on EmotionTalk to demonstrate the effectiveness and quality of the dataset. It will be open-source and freely available for all academic purposes. The dataset and codes will be made available at: https://github.com/NKU-HLT/EmotionTalk.

Feeling emotion is a critical characteristic to distinguish people from machines. Among all the multi-modal resources for emotion detection, textual datasets are those containing the least additional information in addition to semantics, and hence are adopted widely for testing the developed systems. However, most of the textual emotional datasets consist of emotion labels of only individual words, sentences or documents, which makes it challenging to discuss the contextual flow of emotions. In this paper, we introduce EmotionLines, the first dataset with emotions labeling on all utterances in each dialogue only based on their textual content. Dialogues in EmotionLines are collected from Friends TV scripts and private Facebook messenger dialogues. Then one of seven emotions, six Ekman's basic emotions plus the neutral emotion, is labeled on each utterance by 5 Amazon MTurkers. A total of 29,245 utterances from 2,000 dialogues are labeled in EmotionLines. We also provide several strong baselines for emotion detection models on EmotionLines in this paper.

Recent advances in conversational AI have demonstrated impressive capabilities in single-turn responses, yet multi-turn dialogues remain challenging for even the most sophisticated language models. Current dialogue datasets are limited in their emotional range, domain diversity, turn depth, and are predominantly text-only, hindering progress in developing more human-like conversational systems across modalities. To address these limitations, we present DeepDialogue, a large-scale multimodal dataset containing 40,150 high-quality multi-turn dialogues spanning 41 domains and incorporating 20 distinct emotions with coherent emotional progressions. Our approach pairs 9 different language models (4B-72B parameters) to generate 65,600 initial conversations, which we then evaluate through a combination of human annotation and LLM-based quality filtering. The resulting dataset reveals fundamental insights: smaller models fail to maintain coherence beyond 6 dialogue turns; concrete domains (e.g., "cars," "travel") yield more meaningful conversations than abstract ones (e.g., "philosophy"); and cross-model interactions produce more coherent dialogues than same-model conversations. A key contribution of DeepDialogue is its speech component, where we synthesize emotion-consistent voices for all 40,150 dialogues, creating the first large-scale open-source multimodal dialogue dataset that faithfully preserves emotional context across multi-turn conversations.

We present EmoBERTa: Speaker-Aware Emotion Recognition in Conversation with RoBERTa, a simple yet expressive scheme of solving the ERC (emotion recognition in conversation) task. By simply prepending speaker names to utterances and inserting separation tokens between the utterances in a dialogue, EmoBERTa can learn intra- and inter- speaker states and context to predict the emotion of a current speaker, in an end-to-end manner. Our experiments show that we reach a new state of the art on the two popular ERC datasets using a basic and straight-forward approach. We've open sourced our code and models at https://github.com/tae898/erc.

The development of emotion recognition in dialogue (ERC) has been consistently hindered by the complexity of pipeline designs, leading to ERC models that often overfit to specific datasets and dialogue patterns. In this study, we propose a novel approach, namely InstructERC, to reformulates the ERC task from a discriminative framework to a generative framework based on Large Language Models (LLMs) . InstructERC has two significant contributions: Firstly, InstructERC introduces a simple yet effective retrieval template module, which helps the model explicitly integrate multi-granularity dialogue supervision information by concatenating the historical dialog content, label statement, and emotional domain demonstrations with high semantic similarity. Furthermore, we introduce two additional emotion alignment tasks, namely speaker identification and emotion prediction tasks, to implicitly model the dialogue role relationships and future emotional tendencies in conversations. Our LLM-based plug-and-play plugin framework significantly outperforms all previous models and achieves comprehensive SOTA on three commonly used ERC datasets. Extensive analysis of parameter-efficient and data-scaling experiments provide empirical guidance for applying InstructERC in practical scenarios. Our code will be released after blind review.

Speech Emotion recognition (SER) in call center conversations has emerged as a valuable tool for assessing the quality of interactions between clients and agents. In contrast to controlled laboratory environments, real-life conversations take place under uncontrolled conditions and are subject to contextual factors that influence the expression of emotions. In this paper, we present our approach to constructing a large-scale reallife dataset (CusEmo) for continuous SER in customer service call center conversations. We adopted the dimensional emotion annotation approach to capture the subtlety, complexity, and continuity of emotions in real-life call center conversations, while annotating contextual information. The study also addresses the challenges encountered during the application of the End-to-End (E2E) SER system to the dataset, including determining the appropriate label sampling rate and input segment length, as well as integrating contextual information (interlocutor's gender and empathy level) with different weights using multitask learning. The result shows that incorporating the empathy level information improved the model's performance.

We propose emotion2vec, a universal speech emotion representation model. emotion2vec is pre-trained on open-source unlabeled emotion data through self-supervised online distillation, combining utterance-level loss and frame-level loss during pre-training. emotion2vec outperforms state-of-the-art pre-trained universal models and emotion specialist models by only training linear layers for the speech emotion recognition task on the mainstream IEMOCAP dataset. In addition, emotion2vec shows consistent improvements among 10 different languages of speech emotion recognition datasets. emotion2vec also shows excellent results on other emotion tasks, such as song emotion recognition, emotion prediction in conversation, and sentiment analysis. Comparison experiments, ablation experiments, and visualization comprehensively demonstrate the universal capability of the proposed emotion2vec. To the best of our knowledge, emotion2vec is the first universal representation model in various emotion-related tasks, filling a gap in the field.

Existing emotional support conversation (ESC) systems mainly rely on end-to-end response generation or coarse strategy supervision, offering limited interpretability and little support for systematic skill improvement. We propose ESC-Skills, a skill-centric framework that discovers and self-evolves executable emotional support skills. We first model localized support interactions as Intervention Units (IUs), which capture state--action--outcome dynamics between seeker states, support interventions, and post-response emotional changes. Based on IUs extracted from both successful and failed ESC dialogues, we construct the ESC-Skills Bank, a repository of executable emotional support skills containing intervention guidance, applicability conditions, expected outcomes, and potential risks. To further improve robustness, we introduce a multi-profile self-evolutionary refinement framework in which an ESC agent interacts with diverse simulated seeker profiles under SAGE evaluation. The resulting interaction traces are analyzed to identify missing skills, unsafe interventions, and profile-specific failure patterns, which are then used to refine the Skills Bank through simulation-based verification. Experimental results demonstrate that ESC-Skills improves both response-level quality and dialogue-level emotional outcomes while providing more interpretable and controllable support behaviors. We will release the code, prompts, and ESC-Skills Bank at https://github.com/aliyun/qwen-dianjin.

Emotion Recognition in Conversation (ERC) is a crucial task for understanding human emotions and enabling natural human-computer interaction. Although Large Language Models (LLMs) have recently shown great potential in this field, their ability to capture the intrinsic connections between explicit and implicit emotions remains limited. We propose a novel ERC training framework, PRC-Emo, which integrates Prompt engineering, demonstration Retrieval, and Curriculum learning, with the goal of exploring whether LLMs can effectively perceive emotions in conversational contexts. Specifically, we design emotion-sensitive prompt templates based on both explicit and implicit emotional cues to better guide the model in understanding the speaker's psychological states. We construct the first dedicated demonstration retrieval repository for ERC, which includes training samples from widely used datasets, as well as high-quality dialogue examples generated by LLMs and manually verified. Moreover, we introduce a curriculum learning strategy into the LoRA fine-tuning process, incorporating weighted emotional shifts between same-speaker and different-speaker utterances to assign difficulty levels to dialogue samples, which are then organized in an easy-to-hard training sequence. Experimental results on two benchmark datasets-- IEMOCAP and MELD --show that our method achieves new state-of-the-art (SOTA) performance, demonstrating the effectiveness and generalizability of our approach in improving LLM-based emotional understanding.

Unlike empathetic dialogues, the system in emotional support conversations (ESC) is expected to not only convey empathy for comforting the help-seeker, but also proactively assist in exploring and addressing their problems during the conversation. In this work, we study the problem of mixed-initiative ESC where the user and system can both take the initiative in leading the conversation. Specifically, we conduct a novel analysis on mixed-initiative ESC systems with a tailor-designed schema that divides utterances into different types with speaker roles and initiative types. Four emotional support metrics are proposed to evaluate the mixed-initiative interactions. The analysis reveals the necessity and challenges of building mixed-initiative ESC systems. In the light of this, we propose a knowledge-enhanced mixed-initiative framework (KEMI) for ESC, which retrieves actual case knowledge from a large-scale mental health knowledge graph for generating mixed-initiative responses. Experimental results on two ESC datasets show the superiority of KEMI in both content-preserving evaluation and mixed initiative related analyses.

When communicating with elders with cognitive impairment, cognitive stimulation (CS) help to maintain the cognitive health of elders. Data sparsity is the main challenge in building CS-based dialogue systems, particularly in the Chinese language. To fill this gap, we construct a Chinese CS conversation (CSConv) dataset, which contains about 2.6K groups of dialogues with CS principles and emotional support strategy labels. Making chit chat while providing emotional support is overlooked by the majority of existing cognitive dialogue systems. In this paper, we propose a multi-source knowledge fusion method for CS dialogue (CSD), to generate open-ended responses guided by the CS principle and emotional support strategy. We first use a progressive mask method based on external knowledge to learn encoders as effective classifiers, which is the prerequisite to predict the CS principle and emotional support strategy of the target response. Then a decoder interacts with the perceived CS principle and emotional support strategy to generate responses. Extensive experiments conducted on the CSConv dataset demonstrate the effectiveness of the proposed method, while there is still a large space for improvement compared to human performance.

This paper describes the architecture of our system developed for Task 3 of SemEval-2024: Multimodal Emotion-Cause Analysis in Conversations. Our project targets the challenges of subtask 2, dedicated to Multimodal Emotion-Cause Pair Extraction with Emotion Category (MECPE-Cat), and constructs a dual-component system tailored to the unique challenges of this task. We divide the task into two subtasks: emotion recognition in conversation (ERC) and emotion-cause pair extraction (ECPE). To address these subtasks, we capitalize on the abilities of Large Language Models (LLMs), which have consistently demonstrated state-of-the-art performance across various natural language processing tasks and domains. Most importantly, we design an approach of emotion-cause-aware instruction-tuning for LLMs, to enhance the perception of the emotions with their corresponding causal rationales. Our method enables us to adeptly navigate the complexities of MECPE-Cat, achieving a weighted average 34.71% F1 score of the task, and securing the 2nd rank on the leaderboard. The code and metadata to reproduce our experiments are all made publicly available.

Human language expression is based on the subjective construal of the situation instead of the objective truth conditions, which means that speakers' personalities and emotions after cognitive processing have an important influence on conversation. However, most existing datasets for conversational AI ignore human personalities and emotions, or only consider part of them. It's difficult for dialogue systems to understand speakers' personalities and emotions although large-scale pre-training language models have been widely used. In order to consider both personalities and emotions in the process of conversation generation, we propose CPED, a large-scale Chinese personalized and emotional dialogue dataset, which consists of multi-source knowledge related to empathy and personal characteristic. These knowledge covers gender, Big Five personality traits, 13 emotions, 19 dialogue acts and 10 scenes. CPED contains more than 12K dialogues of 392 speakers from 40 TV shows. We release the textual dataset with audio features and video features according to the copyright claims, privacy issues, terms of service of video platforms. We provide detailed description of the CPED construction process and introduce three tasks for conversational AI, including personality recognition, emotion recognition in conversations as well as personalized and emotional conversation generation. Finally, we provide baseline systems for these tasks and consider the function of speakers' personalities and emotions on conversation. Our motivation is to propose a dataset to be widely adopted by the NLP community as a new open benchmark for conversational AI research. The full dataset is available at https://github.com/scutcyr/CPED.

Large Language Models (LLMs) have demonstrated impressive capabilities in role-playing conversations and providing emotional support as separate research directions. However, there remains a significant research gap in combining these capabilities to enable emotionally supportive interactions with virtual characters. To address this research gap, we focus on anime characters as a case study because of their well-defined personalities and large fan bases. This choice enables us to effectively evaluate how well LLMs can provide emotional support while maintaining specific character traits. We introduce ChatAnime, the first Emotionally Supportive Role-Playing (ESRP) dataset. We first thoughtfully select 20 top-tier characters from popular anime communities and design 60 emotion-centric real-world scenario questions. Then, we execute a nationwide selection process to identify 40 Chinese anime enthusiasts with profound knowledge of specific characters and extensive experience in role-playing. Next, we systematically collect two rounds of dialogue data from 10 LLMs and these 40 Chinese anime enthusiasts. To evaluate the ESRP performance of LLMs, we design a user experience-oriented evaluation system featuring 9 fine-grained metrics across three dimensions: basic dialogue, role-playing and emotional support, along with an overall metric for response diversity. In total, the dataset comprises 2,400 human-written and 24,000 LLM-generated answers, supported by over 132,000 human annotations. Experimental results show that top-performing LLMs surpass human fans in role-playing and emotional support, while humans still lead in response diversity. We hope this work can provide valuable resources and insights for future research on optimizing LLMs in ESRP. Our datasets are available at https://github.com/LanlanQiu/ChatAnime.

Large Language Models (LLMs) have shown strong potential as conversational agents. Yet, their effectiveness remains limited by deficiencies in robust long-term memory, particularly in complex, long-term web-based services such as online emotional support. However, existing long-term dialogue benchmarks primarily focus on static and explicit fact retrieval, failing to evaluate agents in critical scenarios where user information is dispersed, implicit, and continuously evolving. To address this gap, we introduce ES-MemEval, a comprehensive benchmark that systematically evaluates five core memory capabilities: information extraction, temporal reasoning, conflict detection, abstention, and user modeling, in long-term emotional support settings, covering question answering, summarization, and dialogue generation tasks. To support the benchmark, we also propose EvoEmo, a multi-session dataset for personalized long-term emotional support that captures fragmented, implicit user disclosures and evolving user states. Extensive experiments on open-source long-context, commercial, and retrieval-augmented (RAG) LLMs show that explicit long-term memory is essential for reducing hallucinations and enabling effective personalization. At the same time, RAG improves factual consistency but struggles with temporal dynamics and evolving user states. These findings highlight both the potential and limitations of current paradigms and motivate more robust integration of memory and retrieval for long-term personalized dialogue systems.

Most datasets for sentiment analysis lack context in which an opinion was expressed, often crucial for emotion understanding, and are mainly limited by a few emotion categories. Foundation large language models (LLMs) like GPT-4 suffer from over-predicting emotions and are too resource-intensive. We design an LLM-based data synthesis pipeline and leverage a large model, Mistral-7b, for the generation of training examples for more accessible, lightweight BERT-type encoder models. We focus on enlarging the semantic diversity of examples and propose grounding the generation into a corpus of narratives to produce non-repetitive story-character-centered utterances with unique contexts over 28 emotion classes. By running 700K inferences in 450 GPU hours, we contribute with the dataset of 100K contextual and also 300K context-less examples to cover both scenarios. We use it for fine-tuning pre-trained encoders, which results in several Emo Pillars models. We show that Emo Pillars models are highly adaptive to new domains when tuned to specific tasks such as GoEmotions, ISEAR, IEMOCAP, and EmoContext, reaching the SOTA performance on the first three. We also validate our dataset, conducting statistical analysis and human evaluation, and confirm the success of our measures in utterance diversification (although less for the neutral class) and context personalization, while pointing out the need for improved handling of out-of-taxonomy labels within the pipeline.

This paper focuses on the EmoWoz dataset, an extension of MultiWOZ that provides emotion labels for the dialogues. MultiWOZ was partitioned initially for another purpose, resulting in a distributional shift when considering the new purpose of emotion recognition. The emotion tags in EmoWoz are highly imbalanced and unevenly distributed across the partitions, which causes sub-optimal performance and poor comparison of models. We propose a stratified sampling scheme based on emotion tags to address this issue, improve the dataset's distribution, and reduce dataset shift. We also introduce a special technique to handle conversation (sequential) data with many emotional tags. Using our proposed sampling method, models built upon EmoWoz can perform better, making it a more reliable resource for training conversational agents with emotional intelligence. We recommend that future researchers use this new partitioning to ensure consistent and accurate performance evaluations.

Applying existing methods to emotional support conversation -- which provides valuable assistance to people who are in need -- has two major limitations: (a) they generally employ a conversation-level emotion label, which is too coarse-grained to capture user's instant mental state; (b) most of them focus on expressing empathy in the response(s) rather than gradually reducing user's distress. To address the problems, we propose a novel model MISC, which firstly infers the user's fine-grained emotional status, and then responds skillfully using a mixture of strategy. Experimental results on the benchmark dataset demonstrate the effectiveness of our method and reveal the benefits of fine-grained emotion understanding as well as mixed-up strategy modeling. Our code and data could be found in https://github.com/morecry/MISC.

In our modern, fast-paced, and interconnected world, the importance of mental well-being has grown into a matter of great urgency. However, traditional methods such as Emotional Support Conversations (ESC) face challenges in effectively addressing a diverse range of individual personalities. In response, we introduce the Social Support Conversation (S2Conv) framework. It comprises a series of support agents and the interpersonal matching mechanism, linking individuals with persona-compatible virtual supporters. Utilizing persona decomposition based on the MBTI (Myers-Briggs Type Indicator), we have created the MBTI-1024 Bank, a group that of virtual characters with distinct profiles. Through improved role-playing prompts with behavior preset and dynamic memory, we facilitate the development of the MBTI-S2Conv dataset, which contains conversations between the characters in the MBTI-1024 Bank. Building upon these foundations, we present CharacterChat, a comprehensive S2Conv system, which includes a conversational model driven by personas and memories, along with an interpersonal matching plugin model that dispatches the optimal supporters from the MBTI-1024 Bank for individuals with specific personas. Empirical results indicate the remarkable efficacy of CharacterChat in providing personalized social support and highlight the substantial advantages derived from interpersonal matching. The source code is available in https://github.com/morecry/CharacterChat.

The availability of large, high-quality emotional speech databases is essential for advancing speech emotion recognition (SER) in real-world scenarios. However, many existing databases face limitations in size, emotional balance, and speaker diversity. This study describes the MSP-Podcast corpus, summarizing our ten-year effort. The corpus consists of over 400 hours of diverse audio samples from various audio-sharing websites, all of which have Common Licenses that permit the distribution of the corpus. We annotate the corpus with rich emotional labels, including primary (single dominant emotion) and secondary (multiple emotions perceived in the audio) emotional categories, as well as emotional attributes for valence, arousal, and dominance. At least five raters annotate these emotional labels. The corpus also has speaker identification for most samples, and human transcriptions of the lexical content of the sentences for the entire corpus. The data collection protocol includes a machine learning-driven pipeline for selecting emotionally diverse recordings, ensuring a balanced and varied representation of emotions across speakers and environments. The resulting database provides a comprehensive, high-quality resource, better suited for advancing SER systems in practical, real-world scenarios.

Emotional support conversation (ESC) aims to alleviate the emotional distress of individuals through effective conversations. Although large language models (LLMs) have obtained remarkable progress on ESC, most of these studies might not define the diagram from the state model perspective, therefore providing a suboptimal solution for long-term satisfaction. To address such an issue, we leverage the Finite State Machine (FSM) on LLMs, and propose a framework called FiSMiness. Our framework allows a single LLM to bootstrap the planning during ESC, and self-reason the seeker's emotion, support strategy and the final response upon each conversational turn. Substantial experiments on ESC datasets suggest that FiSMiness outperforms many baselines, including direct inference, self-refine, chain of thought, finetuning, and external-assisted methods, even those with many more parameters.

With the development of speech large language models (speech LLMs), users can now interact directly with assistants via speech. However, most existing models only convert response content into speech without fully capturing the rich emotional cues in user queries, where the same sentence may convey different meanings depending on the expression. Emotional understanding is thus essential for improving human-machine interaction. Most empathetic speech LLMs rely on massive datasets, demanding high computational cost. A key challenge is to build models that generate empathetic responses with limited data and without large-scale training. To this end, we propose Emotion Omni, a model that understands emotional content in user speech and generates empathetic responses. We further developed a data pipeline to construct a 200k emotional dialogue dataset supporting empathetic speech assistants. Experiments show that Emotion Omni achieves comparable instruction-following ability without large-scale pretraining, while surpassing existing models in speech quality (UTMOS:4.41) and empathy (Emotion GPT Score: 3.97). These results confirm its improvements in both speech fidelity and emotional expressiveness. Demos are available at https://w311411.github.io/omni_demo/.

In this study, we address the challenge of enabling large language models (LLMs) to consistently adhere to emotional support strategies in extended conversations. We focus on the steerability of the Llama-2 and Llama-3 suite of models, examining their ability to maintain these strategies throughout interactions. To assess this, we introduce the Strategy Relevant Attention (SRA) metric, which quantifies the model's adherence to the prompted strategy through attention maps. To facilitate our study, we create a strategy-conditioned synthetic conversational dataset derived from the ESConv dataset. We also propose various baselines informed by our proposed SRA metric to address the challenge and propose a fine-tuned model that significantly enhances the steerability of the base model in following the strategy throughout the conversation. The code and data are publicly available on our GitHub.

Everyday speech conveys far more than words, it reflects who we are, how we feel, and the circumstances surrounding our interactions. Yet, most existing speech datasets are acted, limited in scale, and fail to capture the expressive richness of real-life communication. With the rise of large neural networks, several large-scale speech corpora have emerged and been widely adopted across various speech processing tasks. However, the field of voice conversion (VC) still lacks large-scale, expressive, and real-life speech resources suitable for modeling natural prosody and emotion. To fill this gap, we release NaturalVoices (NV), the first large-scale spontaneous podcast dataset specifically designed for emotion-aware voice conversion. It comprises 5,049 hours of spontaneous podcast recordings with automatic annotations for emotion (categorical and attribute-based), speech quality, transcripts, speaker identity, and sound events. The dataset captures expressive emotional variation across thousands of speakers, diverse topics, and natural speaking styles. We also provide an open-source pipeline with modular annotation tools and flexible filtering, enabling researchers to construct customized subsets for a wide range of VC tasks. Experiments demonstrate that NaturalVoices supports the development of robust and generalizable VC models capable of producing natural, expressive speech, while revealing limitations of current architectures when applied to large-scale spontaneous data. These results suggest that NaturalVoices is both a valuable resource and a challenging benchmark for advancing the field of voice conversion. Dataset is available at: https://huggingface.co/JHU-SmileLab

Speech emotions play a crucial role in human-computer interaction, shaping engagement and context-aware communication. Despite recent advances in spoken dialogue systems, a holistic system for evaluating emotional reasoning is still lacking. To address this, we introduce EMO-Reasoning, a benchmark for assessing emotional coherence in dialogue systems. It leverages a curated dataset generated via text-to-speech to simulate diverse emotional states, overcoming the scarcity of emotional speech data. We further propose the Cross-turn Emotion Reasoning Score to assess the emotion transitions in multi-turn dialogues. Evaluating seven dialogue systems through continuous, categorical, and perceptual metrics, we show that our framework effectively detects emotional inconsistencies, providing insights for improving current dialogue systems. By releasing a systematic evaluation benchmark, we aim to advance emotion-aware spoken dialogue modeling toward more natural and adaptive interactions.

Speech emotion recognition (SER) is an important part of human-computer interaction, receiving extensive attention from both industry and academia. However, the current research field of SER has long suffered from the following problems: 1) There are few reasonable and universal splits of the datasets, making comparing different models and methods difficult. 2) No commonly used benchmark covers numerous corpus and languages for researchers to refer to, making reproduction a burden. In this paper, we propose EmoBox, an out-of-the-box multilingual multi-corpus speech emotion recognition toolkit, along with a benchmark for both intra-corpus and cross-corpus settings. For intra-corpus settings, we carefully designed the data partitioning for different datasets. For cross-corpus settings, we employ a foundation SER model, emotion2vec, to mitigate annotation errors and obtain a test set that is fully balanced in speakers and emotions distributions. Based on EmoBox, we present the intra-corpus SER results of 10 pre-trained speech models on 32 emotion datasets with 14 languages, and the cross-corpus SER results on 4 datasets with the fully balanced test sets. To the best of our knowledge, this is the largest SER benchmark, across language scopes and quantity scales. We hope that our toolkit and benchmark can facilitate the research of SER in the community.

Empathy is crucial in enabling natural interactions within spoken dialogue systems, allowing machines to recognize and respond appropriately to paralinguistic cues such as age, gender, and emotion. Recent advancements in end-to-end speech language models, which unify speech understanding and generation, provide promising solutions. However, several challenges persist, including an over-reliance on large-scale dialogue datasets, insufficient extraction of paralinguistic cues vital for conveying empathy, and the lack of empathy-specific datasets and evaluation frameworks. To address these issues, we introduce OSUM-EChat, an open-source, end-to-end spoken dialogue system designed to enhance empathetic interactions, particularly in resource-limited settings. OSUM-EChat introduces two key innovations: (1) a three-stage understanding-driven spoken dialogue training strategy that extends the capabilities of a large speech understanding model to spoken dialogue tasks, and (2) a linguistic-paralinguistic dual thinking mechanism that integrates paralinguistic understanding through a chain of thought with dialogue generation, enabling the system to produce more empathetic responses. This approach reduces reliance on large-scale dialogue datasets while maintaining high-quality empathetic interactions. Additionally, we introduce the EChat-200K dataset, a rich corpus of empathetic speech-to-speech dialogues, and the EChat-eval benchmark, a comprehensive framework for evaluating the empathetic capabilities of dialogue systems. Experimental results demonstrate that OSUM-EChat outperforms end-to-end spoken dialogue models regarding empathetic responsiveness, validating its effectiveness.

Emotion Recognition in Conversations (ERC) is crucial in developing sympathetic human-machine interaction. In conversational videos, emotion can be present in multiple modalities, i.e., audio, video, and transcript. However, due to the inherent characteristics of these modalities, multi-modal ERC has always been considered a challenging undertaking. Existing ERC research focuses mainly on using text information in a discussion, ignoring the other two modalities. We anticipate that emotion recognition accuracy can be improved by employing a multi-modal approach. Thus, in this study, we propose a Multi-modal Fusion Network (M2FNet) that extracts emotion-relevant features from visual, audio, and text modality. It employs a multi-head attention-based fusion mechanism to combine emotion-rich latent representations of the input data. We introduce a new feature extractor to extract latent features from the audio and visual modality. The proposed feature extractor is trained with a novel adaptive margin-based triplet loss function to learn emotion-relevant features from the audio and visual data. In the domain of ERC, the existing methods perform well on one benchmark dataset but not on others. Our results show that the proposed M2FNet architecture outperforms all other methods in terms of weighted average F1 score on well-known MELD and IEMOCAP datasets and sets a new state-of-the-art performance in ERC.

Human spoken communication involves not only lexical content but also non-verbal vocalizations (NVs) such as laughter, sighs, and coughs, which convey emotions, intentions, and social signals. However, most existing speech systems focus solely on verbal content and lack the ability to understand and generate such non-verbal cues, reducing the emotional intelligence and communicative richness of spoken interfaces. In this work, we introduce NonVerbalSpeech-38K, a large and diverse dataset for non-verbal speech generation and understanding, collected from real-world media and annotated using an automatic pipeline. The dataset contains 38,718 samples (about 131 hours) with 10 categories of non-verbal cues, such as laughter, sniff, and throat clearing. We further validate the dataset by fine-tuning state-of-the-art models, including F5-TTS and Qwen2-Audio, demonstrating its effectiveness in non-verbal speech generation and understanding tasks. Our contributions are threefold: (1) We propose a practical pipeline for building natural and diverse non-verbal speech datasets; (2) We release a large-scale dataset to advance research on non-verbal speech generation and understanding; (3) We validate the dataset's effectiveness by demonstrating improvements in both non-verbal speech synthesis and captioning, thereby facilitating richer human-computer interaction.

In this paper, we address the task of utterance level emotion recognition in conversations using commonsense knowledge. We propose COSMIC, a new framework that incorporates different elements of commonsense such as mental states, events, and causal relations, and build upon them to learn interactions between interlocutors participating in a conversation. Current state-of-the-art methods often encounter difficulties in context propagation, emotion shift detection, and differentiating between related emotion classes. By learning distinct commonsense representations, COSMIC addresses these challenges and achieves new state-of-the-art results for emotion recognition on four different benchmark conversational datasets. Our code is available at https://github.com/declare-lab/conv-emotion.

The recent release of GPT-4o showcased the potential of end-to-end multimodal models, not just in terms of low latency but also in their ability to understand and generate expressive speech with rich emotions. While the details are unknown to the open research community, it likely involves significant amounts of curated data and compute, neither of which is readily accessible. In this paper, we present BLSP-Emo (Bootstrapped Language-Speech Pretraining with Emotion support), a novel approach to developing an end-to-end speech-language model capable of understanding both semantics and emotions in speech and generate empathetic responses. BLSP-Emo utilizes existing speech recognition (ASR) and speech emotion recognition (SER) datasets through a two-stage process. The first stage focuses on semantic alignment, following recent work on pretraining speech-language models using ASR data. The second stage performs emotion alignment with the pretrained speech-language model on an emotion-aware continuation task constructed from SER data. Our experiments demonstrate that the BLSP-Emo model excels in comprehending speech and delivering empathetic responses, both in instruction-following tasks and conversations.

The purpose of emotion recognition in conversation (ERC) is to identify the emotion category of an utterance based on contextual information. Previous ERC methods relied on simple connections for cross-modal fusion and ignored the information differences between modalities, resulting in the model being unable to focus on modality-specific emotional information. At the same time, the shared information between modalities was not processed to generate emotions. Information redundancy problem. To overcome these limitations, we propose a cross-modal fusion emotion prediction network based on vector connections. The network mainly includes two stages: the multi-modal feature fusion stage based on connection vectors and the emotion classification stage based on fused features. Furthermore, we design a supervised inter-class contrastive learning module based on emotion labels. Experimental results confirm the effectiveness of the proposed method, demonstrating excellent performance on the IEMOCAP and MELD datasets.

Human speech goes beyond the mere transfer of information; it is a profound exchange of emotions and a connection between individuals. While Text-to-Speech (TTS) models have made huge progress, they still face challenges in controlling the emotional expression in the generated speech. In this work, we propose EmoVoice, a novel emotion-controllable TTS model that exploits large language models (LLMs) to enable fine-grained freestyle natural language emotion control, and a phoneme boost variant design that makes the model output phoneme tokens and audio tokens in parallel to enhance content consistency, inspired by chain-of-thought (CoT) and modality-of-thought (CoM) techniques. Besides, we introduce EmoVoice-DB, a high-quality 40-hour English emotion dataset featuring expressive speech and fine-grained emotion labels with natural language descriptions. EmoVoice achieves state-of-the-art performance on the English EmoVoice-DB test set using only synthetic training data, and on the Chinese Secap test set using our in-house data. We further investigate the reliability of existing emotion evaluation metrics and their alignment with human perceptual preferences, and explore using SOTA multimodal LLMs GPT-4o-audio and Gemini to assess emotional speech. Demo samples are available at https://anonymous.4open.science/r/EmoVoice-DF55. Dataset, code, and checkpoints will be released.

Many datasets have been designed to further the development of fake audio detection, such as datasets of the ASVspoof and ADD challenges. However, these datasets do not consider a situation that the emotion of the audio has been changed from one to another, while other information (e.g. speaker identity and content) remains the same. Changing the emotion of an audio can lead to semantic changes. Speech with tampered semantics may pose threats to people's lives. Therefore, this paper reports our progress in developing such an emotion fake audio detection dataset involving changing emotion state of the origin audio named EmoFake. The fake audio in EmoFake is generated by open source emotion voice conversion models. Furthermore, we proposed a method named Graph Attention networks using Deep Emotion embedding (GADE) for the detection of emotion fake audio. Some benchmark experiments are conducted on this dataset. The results show that our designed dataset poses a challenge to the fake audio detection model trained with the LA dataset of ASVspoof 2019. The proposed GADE shows good performance in the face of emotion fake audio.

Perception and expression of emotion are key factors to the success of dialogue systems or conversational agents. However, this problem has not been studied in large-scale conversation generation so far. In this paper, we propose Emotional Chatting Machine (ECM) that can generate appropriate responses not only in content (relevant and grammatical) but also in emotion (emotionally consistent). To the best of our knowledge, this is the first work that addresses the emotion factor in large-scale conversation generation. ECM addresses the factor using three new mechanisms that respectively (1) models the high-level abstraction of emotion expressions by embedding emotion categories, (2) captures the change of implicit internal emotion states, and (3) uses explicit emotion expressions with an external emotion vocabulary. Experiments show that the proposed model can generate responses appropriate not only in content but also in emotion.

The rapid advancement of Large Language Models (LLMs) has revolutionized the generation of emotional support conversations (ESC), offering scalable solutions with reduced costs and enhanced data privacy. This paper explores the role of personas in the creation of ESC by LLMs. Our research utilizes established psychological frameworks to measure and infuse persona traits into LLMs, which then generate dialogues in the emotional support scenario. We conduct extensive evaluations to understand the stability of persona traits in dialogues, examining shifts in traits post-generation and their impact on dialogue quality and strategy distribution. Experimental results reveal several notable findings: 1) LLMs can infer core persona traits, 2) subtle shifts in emotionality and extraversion occur, influencing the dialogue dynamics, and 3) the application of persona traits modifies the distribution of emotional support strategies, enhancing the relevance and empathetic quality of the responses. These findings highlight the potential of persona-driven LLMs in crafting more personalized, empathetic, and effective emotional support dialogues, which has significant implications for the future design of AI-driven emotional support systems.

Modern day conversational agents are trained to emulate the manner in which humans communicate. To emotionally bond with the user, these virtual agents need to be aware of the affective state of the user. Transformers are the recent state of the art in sequence-to-sequence learning that involves training an encoder-decoder model with word embeddings from utterance-response pairs. We propose an emotion-aware transformer encoder for capturing the emotional quotient in the user utterance in order to generate human-like empathetic responses. The contributions of our paper are as follows: 1) An emotion detector module trained on the input utterances determines the affective state of the user in the initial phase 2) A novel transformer encoder is proposed that adds and normalizes the word embedding with emotion embedding thereby integrating the semantic and affective aspects of the input utterance 3) The encoder and decoder stacks belong to the Transformer-XL architecture which is the recent state of the art in language modeling. Experimentation on the benchmark Facebook AI empathetic dialogue dataset confirms the efficacy of our model from the higher BLEU-4 scores achieved for the generated responses as compared to existing methods. Emotionally intelligent virtual agents are now a reality and inclusion of affect as a modality in all human-machine interfaces is foreseen in the immediate future.

Emotion Recognition in Conversations (ERC) presents unique challenges, requiring models to capture the temporal flow of multi-turn dialogues and to effectively integrate cues from multiple modalities. We propose Mixture of Speech-Text Experts for Recognition of Emotions (MiSTER-E), a modular Mixture-of-Experts (MoE) framework designed to decouple two core challenges in ERC: modality-specific context modeling and multimodal information fusion. MiSTER-E leverages large language models (LLMs) fine-tuned for both speech and text to provide rich utterance-level embeddings, which are then enhanced through a convolutional-recurrent context modeling layer. The system integrates predictions from three experts-speech-only, text-only, and cross-modal-using a learned gating mechanism that dynamically weighs their outputs. To further encourage consistency and alignment across modalities, we introduce a supervised contrastive loss between paired speech-text representations and a KL-divergence-based regulariza-tion across expert predictions. Importantly, MiSTER-E does not rely on speaker identity at any stage. Experiments on three benchmark datasets-IEMOCAP, MELD, and MOSI-show that our proposal achieves 70.9%, 69.5%, and 87.9% weighted F1-scores respectively, outperforming several baseline speech-text ERC systems. We also provide various ablations to highlight the contributions made in the proposed approach.

Processing human affective behavior is important for developing intelligent agents that interact with humans in complex interaction scenarios. A large number of current approaches that address this problem focus on classifying emotion expressions by grouping them into known categories. Such strategies neglect, among other aspects, the impact of the affective responses from an individual on their interaction partner thus ignoring how people empathize towards each other. This is also reflected in the datasets used to train models for affective processing tasks. Most of the recent datasets, in particular, the ones which capture natural interactions ("in-the-wild" datasets), are designed, collected, and annotated based on the recognition of displayed affective reactions, ignoring how these displayed or expressed emotions are perceived. In this paper, we propose a novel dataset composed of dyadic interactions designed, collected and annotated with a focus on measuring the affective impact that eight different stories have on the listener. Each video of the dataset contains around 5 minutes of interaction where a speaker tells a story to a listener. After each interaction, the listener annotated, using a valence scale, how the story impacted their affective state, reflecting how they empathized with the speaker as well as the story. We also propose different evaluation protocols and a baseline that encourages participation in the advancement of the field of artificial empathy and emotion contagion.

Designing emotionally intelligent conversational systems to provide comfort and advice to people experiencing distress is a compelling area of research. Recently, with advancements in large language models (LLMs), end-to-end dialogue agents without explicit strategy prediction steps have become prevalent. However, implicit strategy planning lacks transparency, and recent studies show that LLMs' inherent preference bias towards certain socio-emotional strategies hinders the delivery of high-quality emotional support. To address this challenge, we propose decoupling strategy prediction from language generation, and introduce a novel dialogue strategy prediction framework, EmoDynamiX, which models the discourse dynamics between user fine-grained emotions and system strategies using a heterogeneous graph for better performance and transparency. Experimental results on two ESC datasets show EmoDynamiX outperforms previous state-of-the-art methods with a significant margin (better proficiency and lower preference bias). Our approach also exhibits better transparency by allowing backtracing of decision making.

This paper presents CAMEO -- a curated collection of multilingual emotional speech datasets designed to facilitate research in emotion recognition and other speech-related tasks. The main objectives were to ensure easy access to the data, to allow reproducibility of the results, and to provide a standardized benchmark for evaluating speech emotion recognition (SER) systems across different emotional states and languages. The paper describes the dataset selection criteria, the curation and normalization process, and provides performance results for several models. The collection, along with metadata, and a leaderboard, is publicly available via the Hugging Face platform.

Emotional talking head synthesis aims to generate talking portrait videos with vivid expressions. Existing methods still exhibit limitations in control flexibility, motion naturalness, and expression quality. Moreover, currently available datasets are mainly collected in lab settings, further exacerbating these shortcomings and hindering real-world deployment. To address these challenges, we propose EmoCAST, a diffusion-based talking head framework for precise, text-driven emotional synthesis. Its contributions are threefold: (1) architectural modules that enable effective text control; (2) an emotional talking-head dataset that expands the framework's ability; and (3) training strategies that further improve performance. Specifically, for appearance modeling, emotional prompts are integrated through a text-guided emotive attention module, enhancing spatial knowledge to improve emotion understanding. To strengthen audio-emotion alignment, we introduce an emotive audio attention module to capture the interplay between controlled emotion and driving audio, generating emotion-aware features to guide precise facial motion synthesis. Additionally, we construct a large-scale, in-the-wild emotional talking head dataset with emotive text descriptions to optimize the framework's performance. Based on this dataset, we propose an emotion-aware sampling strategy and a progressive functional training strategy that improve the model's ability to capture nuanced expressive features and achieve accurate lip-sync. Overall, EmoCAST achieves state-of-the-art performance in generating realistic, emotionally expressive, and audio-synchronized talking-head videos. Project Page: https://github.com/GVCLab/EmoCAST

Stickers, while widely recognized for enhancing empathetic communication in online interactions, remain underexplored in current empathetic dialogue research, notably due to the challenge of a lack of comprehensive datasets. In this paper, we introduce the Agent for STICKERCONV (Agent4SC), which uses collaborative agent interactions to realistically simulate human behavior with sticker usage, thereby enhancing multimodal empathetic communication. Building on this foundation, we develop a multimodal empathetic dialogue dataset, STICKERCONV, comprising 12.9K dialogue sessions, 5.8K unique stickers, and 2K diverse conversational scenarios. This dataset serves as a benchmark for multimodal empathetic generation. To advance further, we propose PErceive and Generate Stickers (PEGS), a multimodal empathetic response generation framework, complemented by a comprehensive set of empathy evaluation metrics based on LLM. Our experiments demonstrate PEGS's effectiveness in generating contextually relevant and emotionally resonant multimodal empathetic responses, contributing to the advancement of more nuanced and engaging empathetic dialogue systems.

We introduce a new dataset for multi-class emotion analysis from long-form narratives in English. The Dataset for Emotions of Narrative Sequences (DENS) was collected from both classic literature available on Project Gutenberg and modern online narratives available on Wattpad, annotated using Amazon Mechanical Turk. A number of statistics and baseline benchmarks are provided for the dataset. Of the tested techniques, we find that the fine-tuning of a pre-trained BERT model achieves the best results, with an average micro-F1 score of 60.4%. Our results show that the dataset provides a novel opportunity in emotion analysis that requires moving beyond existing sentence-level techniques.

The long-standing goal of Artificial Intelligence (AI) has been to create human-like conversational systems. Such systems should have the ability to develop an emotional connection with the users, hence emotion recognition in dialogues is an important task. Emotion detection in dialogues is a challenging task because humans usually convey multiple emotions with varying degrees of intensities in a single utterance. Moreover, emotion in an utterance of a dialogue may be dependent on previous utterances making the task more complex. Emotion recognition has always been in great demand. However, most of the existing datasets for multi-label emotion and intensity detection in conversations are in English. To this end, we create a large conversational dataset in Hindi named EmoInHindi for multi-label emotion and intensity recognition in conversations containing 1,814 dialogues with a total of 44,247 utterances. We prepare our dataset in a Wizard-of-Oz manner for mental health and legal counselling of crime victims. Each utterance of the dialogue is annotated with one or more emotion categories from the 16 emotion classes including neutral, and their corresponding intensity values. We further propose strong contextual baselines that can detect emotion(s) and the corresponding intensity of an utterance given the conversational context.

Multimodal emotion recognition is an active research topic in artificial intelligence. Its primary objective is to integrate multi-modalities (such as acoustic, visual, and lexical clues) to identify human emotional states. Current works generally assume accurate emotion labels for benchmark datasets and focus on developing more effective architectures. But due to the inherent subjectivity of emotions, existing datasets often lack high annotation consistency, resulting in potentially inaccurate labels. Consequently, models built on these datasets may struggle to meet the demands of practical applications. To address this issue, it is crucial to enhance the reliability of emotion annotations. In this paper, we propose a novel task called ``Explainable Multimodal Emotion Reasoning (EMER)''. In contrast to previous works that primarily focus on predicting emotions, EMER takes a step further by providing explanations for these predictions. The prediction is considered correct as long as the reasoning process behind the predicted emotion is plausible. This paper presents our initial efforts on EMER, where we introduce a benchmark dataset, establish baseline models, and define evaluation metrics. Meanwhile, we observe the necessity of integrating multi-faceted capabilities to deal with EMER. Therefore, we propose the first multimodal large language model (LLM) in affective computing, called AffectGPT. We aim to tackle the long-standing challenge of label ambiguity and chart a path toward more reliable techniques. Furthermore, EMER offers an opportunity to evaluate the audio-video-text understanding capabilities of recent multimodal LLM. To facilitate further research, we make the code and data available at: https://github.com/zeroQiaoba/AffectGPT.

Empathetic response generation is a desirable aspect of conversational agents, crucial for facilitating engaging and emotionally intelligent multi-turn conversations between humans and machines. Leveraging large language models for this task has shown promising results, yet challenges persist in ensuring both the empathetic quality of the responses and retention of the generalization performance of the models. We propose a novel approach where we construct theory-driven preference datasets based on emotion grounding and use them to align LLMs with preference optimization algorithms to address these challenges. To evaluate empathetic response generation, we employ the EmpatheticDialogues dataset, assessing empathy with the diff-Epitome and BERTscore metrics and with multi-dimensional human evaluation. Additionally, we measure diversity and emotional valence using feature-based methods. We also evaluate the impact of training on the generalization performance using the MMLU benchmark and tasks from the Open LLM Leaderboard. The results show that LLMs can be aligned for empathetic response generation by preference optimization while retaining their general performance and that emotion grounding can guide preference dataset creation. We make all datasets, source code, and models publicly available. https://github.com/justtherightsize/empo

We present our shared task on text-based emotion detection, covering more than 30 languages from seven distinct language families. These languages are predominantly low-resource and spoken across various continents. The data instances are multi-labeled into six emotional classes, with additional datasets in 11 languages annotated for emotion intensity. Participants were asked to predict labels in three tracks: (a) emotion labels in monolingual settings, (b) emotion intensity scores, and (c) emotion labels in cross-lingual settings. The task attracted over 700 participants. We received final submissions from more than 200 teams and 93 system description papers. We report baseline results, as well as findings on the best-performing systems, the most common approaches, and the most effective methods across various tracks and languages. The datasets for this task are publicly available.

Conversational Speech Synthesis (CSS) aims to align synthesized speech with the emotional and stylistic context of user-agent interactions to achieve empathy. Current generative CSS models face interpretability limitations due to insufficient emotional perception and redundant discrete speech coding. To address the above issues, we present Chain-Talker, a three-stage framework mimicking human cognition: Emotion Understanding derives context-aware emotion descriptors from dialogue history; Semantic Understanding generates compact semantic codes via serialized prediction; and Empathetic Rendering synthesizes expressive speech by integrating both components. To support emotion modeling, we develop CSS-EmCap, an LLM-driven automated pipeline for generating precise conversational speech emotion captions. Experiments on three benchmark datasets demonstrate that Chain-Talker produces more expressive and empathetic speech than existing methods, with CSS-EmCap contributing to reliable emotion modeling. The code and demos are available at: https://github.com/AI-S2-Lab/Chain-Talker.

Understanding emotion expressed in language has a wide range of applications, from building empathetic chatbots to detecting harmful online behavior. Advancement in this area can be improved using large-scale datasets with a fine-grained typology, adaptable to multiple downstream tasks. We introduce GoEmotions, the largest manually annotated dataset of 58k English Reddit comments, labeled for 27 emotion categories or Neutral. We demonstrate the high quality of the annotations via Principal Preserved Component Analysis. We conduct transfer learning experiments with existing emotion benchmarks to show that our dataset generalizes well to other domains and different emotion taxonomies. Our BERT-based model achieves an average F1-score of .46 across our proposed taxonomy, leaving much room for improvement.

Advancements in spoken language processing have driven the development of spoken language models (SLMs), designed to achieve universal audio understanding by jointly learning text and audio representations for a wide range of tasks. Although promising results have been achieved, there is growing discussion regarding these models' generalization capabilities and the extent to which they truly integrate audio and text modalities in their internal representations. In this work, we evaluate four SLMs on the task of speech emotion recognition using a dataset of emotionally incongruent speech samples, a condition under which the semantic content of the spoken utterance conveys one emotion while speech expressiveness conveys another. Our results indicate that SLMs rely predominantly on textual semantics rather than speech emotion to perform the task, indicating that text-related representations largely dominate over acoustic representations. We release both the code and the Emotionally Incongruent Synthetic Speech dataset (EMIS) to the community.

We introduce Affective Visual Dialog, an emotion explanation and reasoning task as a testbed for research on understanding the formation of emotions in visually grounded conversations. The task involves three skills: (1) Dialog-based Question Answering (2) Dialog-based Emotion Prediction and (3) Affective emotion explanation generation based on the dialog. Our key contribution is the collection of a large-scale dataset, dubbed AffectVisDial, consisting of 50K 10-turn visually grounded dialogs as well as concluding emotion attributions and dialog-informed textual emotion explanations, resulting in a total of 27,180 working hours. We explain our design decisions in collecting the dataset and introduce the questioner and answerer tasks that are associated with the participants in the conversation. We train and demonstrate solid Affective Visual Dialog baselines adapted from state-of-the-art models. Remarkably, the responses generated by our models show promising emotional reasoning abilities in response to visually grounded conversations. Our project page is available at https://affective-visual-dialog.github.io.

Speech Emotion Recognition (SER) typically relies on utterance-level solutions. However, emotions conveyed through speech should be considered as discrete speech events with definite temporal boundaries, rather than attributes of the entire utterance. To reflect the fine-grained nature of speech emotions, we propose a new task: Speech Emotion Diarization (SED). Just as Speaker Diarization answers the question of "Who speaks when?", Speech Emotion Diarization answers the question of "Which emotion appears when?". To facilitate the evaluation of the performance and establish a common benchmark for researchers, we introduce the Zaion Emotion Dataset (ZED), an openly accessible speech emotion dataset that includes non-acted emotions recorded in real-life conditions, along with manually-annotated boundaries of emotion segments within the utterance. We provide competitive baselines and open-source the code and the pre-trained models.

Speech emotion recognition (SER) has received a great deal of attention in recent years in the context of spontaneous conversations. While there have been notable results on datasets like the well known corpus of naturalistic dyadic conversations, IEMOCAP, for both the case of categorical and dimensional emotions, there are few papers which try to predict both paradigms at the same time. Therefore, in this work, we aim to highlight the performance contribution of multi-task learning by proposing a multi-task, multi-modal system that predicts categorical and dimensional emotions. The results emphasise the importance of cross-regularisation between the two types of emotions. Our approach consists of a multi-task, multi-modal architecture that uses parallel feature refinement through self-attention for the feature of each modality. In order to fuse the features, our model introduces a set of learnable bridge tokens that merge the acoustic and linguistic features with the help of cross-attention. Our experiments for categorical emotions on 10-fold validation yield results comparable to the current state-of-the-art. In our configuration, our multi-task approach provides better results compared to learning each paradigm separately. On top of that, our best performing model achieves a high result for valence compared to the previous multi-task experiments.

According to the World Health Organization (WHO), suicide was the fourth leading cause of death in the world for individuals aged 15 to 29 in 2019. Given the rapid increase in mental health issues, providing psychological support is both crucial and urgent. In this paper: (1) we propose S\'olo Esc\'uchame, the first open-source Spanish emotional assistance chatbot, based on LLaMA-2-7b-Chat. (2) We introduced the HEAR (Hispanic Emotional Accompaniment Responses) dataset, compiled from multiple English sources translated into Spanish, as well as generic data generated using ChatGPT-3.5-Turbo. Finally, (3) we propose an evaluation metric based on two semi-automatic assessment methods. Our system outperforms a range of state-of-the-art models in providing psychological assistance in Spanish. Our models and datasets are publicly available to facilitate reproducibility.

Depressive and anxiety disorders are widespread, necessitating timely identification and management. Recent advances in Large Language Models (LLMs) offer potential solutions, yet high costs and ethical concerns about training data remain challenges. This paper introduces a pipeline for synthesizing clinical interviews, resulting in 1,157 interactive dialogues (PsyInterview), and presents EmoScan, an LLM-based emotional disorder screening system. EmoScan distinguishes between coarse (e.g., anxiety or depressive disorders) and fine disorders (e.g., major depressive disorders) and conducts high-quality interviews. Evaluations showed that EmoScan exceeded the performance of base models and other LLMs like GPT-4 in screening emotional disorders (F1-score=0.7467). It also delivers superior explanations (BERTScore=0.9408) and demonstrates robust generalizability (F1-score of 0.67 on an external dataset). Furthermore, EmoScan outperforms baselines in interviewing skills, as validated by automated ratings and human evaluations. This work highlights the importance of scalable data-generative pipelines for developing effective mental health LLM tools.

Empathetic spoken dialogue systems must infer a user's emotional state to respond appropriately, yet everyday speech often carries weak, neutral, or ambiguous affective cues. To address this, we introduce Sympatheia, a speech-to-speech dialogue framework conditioned on affect inferred from the user's speech and, when available, explicit affect specifications provided as a continuous valence--arousal (VA) control signal by a multimodal sensing module or user interface. To train our model, we construct Sympatheia-18k, an emotion-conditioned synthetic spoken dialogue corpus with 12 emotion anchors. This dataset includes an emotional split for learning affective speech behavior, and a neutral split that pairs emotionally neutral queries with multiple emotion-conditioned responses to isolate explicit emotion control in emotionally ambiguous cases. Empirical results show that Sympatheia outperforms speech conversational baselines in generating responses whose semantic content and spoken delivery are both emotionally appropriate. We further show that the same VA interface can integrate emotion estimates from diverse sensing modules, including facial expression, biosignals, and textual affect descriptions, improving response alignment when speech alone provides limited emotional evidence. These results suggest that continuous affect conditioning is an effective practical step for building emotionally adaptive voice assistants.

Large language models (LLMs) make significant progress in Emotional Intelligence (EI) and long-context understanding. However, existing benchmarks tend to overlook certain aspects of EI in long-context scenarios, especially under realistic, practical settings where interactions are lengthy, diverse, and often noisy. To move towards such realistic settings, we present LongEmotion, a benchmark specifically designed for long-context EI tasks. It covers a diverse set of tasks, including Emotion Classification, Emotion Detection, Emotion QA, Emotion Conversation, Emotion Summary, and Emotion Expression. On average, the input length for these tasks reaches 8,777 tokens, with long-form generation required for Emotion Expression. To enhance performance under realistic constraints, we incorporate Retrieval-Augmented Generation (RAG) and Collaborative Emotional Modeling (CoEM), and compare them with standard prompt-based methods. Unlike conventional approaches, our RAG method leverages both the conversation context and the large language model itself as retrieval sources, avoiding reliance on external knowledge bases. The CoEM method further improves performance by decomposing the task into five stages, integrating both retrieval augmentation and limited knowledge injection. Experimental results show that both RAG and CoEM consistently enhance EI-related performance across most long-context tasks, advancing LLMs toward more practical and real-world EI applications. Furthermore, we conducted a comparative case study experiment on the GPT series to demonstrate the differences among various models in terms of EI. Code is available on GitHub at https://github.com/LongEmotion/LongEmotion, and the project page can be found at https://longemotion.github.io/.

A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly focus on detecting and utilizing the user's emotion for generating empathetic responses. However, since empathy includes both aspects of affection and cognition, we argue that in addition to identifying the user's emotion, cognitive understanding of the user's situation should also be considered. To this end, we propose a novel approach for empathetic response generation, which leverages commonsense to draw more information about the user's situation and uses this additional information to further enhance the empathy expression in generated responses. We evaluate our approach on EmpatheticDialogues, which is a widely-used benchmark dataset for empathetic response generation. Empirical results demonstrate that our approach outperforms the baseline models in both automatic and human evaluations and can generate more informative and empathetic responses.

The evolution of Omni-Modal Large Language Models~(Omni-LLMs) has revolutionized human--computer interaction, enabling unified audio-visual perception and speech response. However, existing Omni-LLMs struggle with complex real-world scenarios, often leading to superficial understanding and contextually mismatched emotional responses. This issue is further intensified by Omni-LLM's Thinker-Talker architectures, which are implicitly connected through hidden states, leading to the loss of emotional details. In this work, we present EmoOmni, a unified framework for accurate understanding and expression in multimodal emotional dialogue. At its core, we introduce the emotional Chain-of-Thought~(E-CoT), which enforces a reasoning from fine-grained multimodal perception to textual response. Moreover, we explicitly treat E-CoT as high-level emotional instructions that guide the talker, enabling accurate emotional expression. Complementing the model, we construct EmoOmniPipe to obtain the real-world annotated dialogue data and establish a benchmark, EmoOmniEval, to facilitate systematic assessment of multimodal emotional dialogue task. Experiments show that EmoOmni-7B achieves comparable performance with Qwen3Omni-30B-A3B-Thinking under the same talker.

Emotional support is a crucial skill for many real-world scenarios, including caring for the elderly, mental health support, and customer service chats. This paper presents a novel task of empathetic dialog generation with positive emotion elicitation to promote users' positive emotions, similar to that of emotional support between humans. In this task, the agent conducts empathetic responses along with the target of eliciting the user's positive emotions in the multi-turn dialog. To facilitate the study of this task, we collect a large-scale emotional dialog dataset with positive emotion elicitation, called PosEmoDial (about 820k dialogs, 3M utterances). In these dialogs, the agent tries to guide the user from any possible initial emotional state, e.g., sadness, to a positive emotional state. Then we present a positive-emotion-guided dialog generation model with a novel loss function design. This loss function encourages the dialog model to not only elicit positive emotions from users but also ensure smooth emotional transitions along with the whole dialog. Finally, we establish benchmark results on PosEmoDial, and we will release this dataset and related source code to facilitate future studies.

Affective computing is a field of study that focuses on developing systems and technologies that can understand, interpret, and respond to human emotions. Speech Emotion Recognition (SER), in particular, has got a lot of attention from researchers in the recent past. However, in many cases, the publicly available datasets, used for training and evaluation, are scarce and imbalanced across the emotion labels. In this work, we focused on building a balanced corpus from these publicly available datasets by combining these datasets as well as employing various speech data augmentation techniques. Furthermore, we experimented with different architectures for speech emotion recognition. Our best system, a multi-modal speech, and text-based model, provides a performance of UA(Unweighed Accuracy) + WA (Weighed Accuracy) of 157.57 compared to the baseline algorithm performance of 119.66

We introduce XED, a multilingual fine-grained emotion dataset. The dataset consists of human-annotated Finnish (25k) and English sentences (30k), as well as projected annotations for 30 additional languages, providing new resources for many low-resource languages. We use Plutchik's core emotions to annotate the dataset with the addition of neutral to create a multilabel multiclass dataset. The dataset is carefully evaluated using language-specific BERT models and SVMs to show that XED performs on par with other similar datasets and is therefore a useful tool for sentiment analysis and emotion detection.

In this paper, we introduce a novel Face-to-Face spoken dialogue model. It processes audio-visual speech from user input and generates audio-visual speech as the response, marking the initial step towards creating an avatar chatbot system without relying on intermediate text. To this end, we newly introduce MultiDialog, the first large-scale multimodal (i.e., audio and visual) spoken dialogue corpus containing 340 hours of approximately 9,000 dialogues, recorded based on the open domain dialogue dataset, TopicalChat. The MultiDialog contains parallel audio-visual recordings of conversation partners acting according to the given script with emotion annotations, which we expect to open up research opportunities in multimodal synthesis. Our Face-to-Face spoken dialogue model incorporates a textually pretrained large language model and adapts it into the audio-visual spoken dialogue domain by incorporating speech-text joint pretraining. Through extensive experiments, we validate the effectiveness of our model in facilitating a face-to-face conversation. Demo and data are available at https://multidialog.github.io and https://huggingface.co/datasets/IVLLab/MultiDialog, respectively.

Speech emotion recognition has become increasingly important in recent years due to its potential applications in healthcare, customer service, and personalization of dialogue systems. However, a major issue in this field is the lack of datasets that adequately represent basic emotional states across various language families. As datasets covering Slavic languages are rare, there is a need to address this research gap. This paper presents the development of nEMO, a novel corpus of emotional speech in Polish. The dataset comprises over 3 hours of samples recorded with the participation of nine actors portraying six emotional states: anger, fear, happiness, sadness, surprise, and a neutral state. The text material used was carefully selected to represent the phonetics of the Polish language adequately. The corpus is freely available under the terms of a Creative Commons license (CC BY-NC-SA 4.0).

Traditional anti-spoofing focuses on models and datasets built on synthetic speech with mostly neutral state, neglecting diverse emotional variations. As a result, their robustness against high-quality, emotionally expressive synthetic speech is uncertain. We address this by introducing EmoSpoof-TTS, a corpus of emotional text-to-speech samples. Our analysis shows existing anti-spoofing models struggle with emotional synthetic speech, exposing risks of emotion-targeted attacks. Even trained on emotional data, the models underperform due to limited focus on emotional aspect and show performance disparities across emotions. This highlights the need for emotion-focused anti-spoofing paradigm in both dataset and methodology. We propose GEM, a gated ensemble of emotion-specialized models with a speech emotion recognition gating network. GEM performs effectively across all emotions and neutral state, improving defenses against spoofing attacks. We release the EmoSpoof-TTS Dataset: https://emospoof-tts.github.io/Dataset/

Recent developments in generative AI have shone a spotlight on high-performance synthetic text generation technologies. The now wide availability and ease of use of such models highlights the urgent need to provide equally powerful technologies capable of identifying synthetic text. With this in mind, we draw inspiration from psychological studies which suggest that people can be driven by emotion and encode emotion in the text they compose. We hypothesize that pretrained language models (PLMs) have an affective deficit because they lack such an emotional driver when generating text and consequently may generate synthetic text which has affective incoherence i.e. lacking the kind of emotional coherence present in human-authored text. We subsequently develop an emotionally aware detector by fine-tuning a PLM on emotion. Experiment results indicate that our emotionally-aware detector achieves improvements across a range of synthetic text generators, various sized models, datasets, and domains. Finally, we compare our emotionally-aware synthetic text detector to ChatGPT in the task of identification of its own output and show substantial gains, reinforcing the potential of emotion as a signal to identify synthetic text. Code, models, and datasets are available at https: //github.com/alanagiasi/emoPLMsynth

This paper introduces TinyEmo, a family of small multi-modal language models for emotional reasoning and classification. Our approach features: (1) a synthetic emotional instruct dataset for both pre-training and fine-tuning stages, (2) a Metric Projector that delegates classification from the language model allowing for more efficient training and inference, (3) a multi-modal large language model (MM-LLM) for emotional reasoning, and (4) a semi-automated framework for bias detection. TinyEmo is able to perform emotion classification and emotional reasoning, all while using substantially fewer parameters than comparable models. This efficiency allows us to freely incorporate more diverse emotional datasets, enabling strong performance on classification tasks, with our smallest model (700M parameters) outperforming larger state-of-the-art models based on general-purpose MM-LLMs with over 7B parameters. Additionally, the Metric Projector allows for interpretability and indirect bias detection in large models without additional training, offering an approach to understand and improve AI systems. We release code, models, and dataset at https://github.com/ggcr/TinyEmo

Emotion and Intent Joint Understanding in Multimodal Conversation (MC-EIU) aims to decode the semantic information manifested in a multimodal conversational history, while inferring the emotions and intents simultaneously for the current utterance. MC-EIU is enabling technology for many human-computer interfaces. However, there is a lack of available datasets in terms of annotation, modality, language diversity, and accessibility. In this work, we propose an MC-EIU dataset, which features 7 emotion categories, 9 intent categories, 3 modalities, i.e., textual, acoustic, and visual content, and two languages, i.e., English and Mandarin. Furthermore, it is completely open-source for free access. To our knowledge, MC-EIU is the first comprehensive and rich emotion and intent joint understanding dataset for multimodal conversation. Together with the release of the dataset, we also develop an Emotion and Intent Interaction (EI^2) network as a reference system by modeling the deep correlation between emotion and intent in the multimodal conversation. With comparative experiments and ablation studies, we demonstrate the effectiveness of the proposed EI^2 method on the MC-EIU dataset. The dataset and codes will be made available at: https://github.com/MC-EIU/MC-EIU.

Recently, there has been a growing demand for conversational speech synthesis (CSS) that generates more natural speech by considering the conversational context. To address this, we introduce JELLY, a novel CSS framework that integrates emotion recognition and context reasoning for generating appropriate speech in conversation by fine-tuning a large language model (LLM) with multiple partial LoRA modules. We propose an Emotion-aware Q-former encoder, which enables the LLM to perceive emotions in speech. The encoder is trained to align speech emotions with text, utilizing datasets of emotional speech. The entire model is then fine-tuned with conversational speech data to infer emotional context for generating emotionally appropriate speech in conversation. Our experimental results demonstrate that JELLY excels in emotional context modeling, synthesizing speech that naturally aligns with conversation, while mitigating the scarcity of emotional conversational speech datasets.

Training SER models in natural, spontaneous speech is especially challenging due to the subtle expression of emotions and the unpredictable nature of real-world audio. In this paper, we present a robust system for the INTERSPEECH 2025 Speech Emotion Recognition in Naturalistic Conditions Challenge, focusing on categorical emotion recognition. Our method combines state-of-the-art audio models with text features enriched by prosodic and spectral cues. In particular, we investigate the effectiveness of Fundamental Frequency (F0) quantization and the use of a pretrained audio tagging model. We also employ an ensemble model to improve robustness. On the official test set, our system achieved a Macro F1-score of 39.79% (42.20% on validation). Our results underscore the potential of these methods, and analysis of fusion techniques confirmed the effectiveness of Graph Attention Networks. Our source code is publicly available.

This paper presents our winning submission to Subtask 2 of SemEval 2024 Task 3 on multimodal emotion cause analysis in conversations. We propose a novel Multimodal Emotion Recognition and Multimodal Emotion Cause Extraction (MER-MCE) framework that integrates text, audio, and visual modalities using specialized emotion encoders. Our approach sets itself apart from top-performing teams by leveraging modality-specific features for enhanced emotion understanding and causality inference. Experimental evaluation demonstrates the advantages of our multimodal approach, with our submission achieving a competitive weighted F1 score of 0.3435, ranking third with a margin of only 0.0339 behind the 1st team and 0.0025 behind the 2nd team. Project: https://github.com/MIPS-COLT/MER-MCE.git

Work in Computational Affective Science and Computational Social Science explores a wide variety of research questions about people, emotions, behavior, and health. Such work often relies on language data that is first labeled with relevant information, such as the use of emotion words or the age of the speaker. Although many resources and algorithms exist to enable this type of labeling, discovering, accessing, and using them remains a substantial impediment, particularly for practitioners outside of computer science. Here, we present the ABCDE dataset (Affect, Body, Cognition, Demographics, and Emotion), a large-scale collection of over 400 million text utterances drawn from social media, blogs, books, and AI-generated sources. The dataset is annotated with a wide range of features relevant to computational affective and social science. ABCDE facilitates interdisciplinary research across numerous fields, including affective science, cognitive science, the digital humanities, sociology, political science, and computational linguistics.

Current expressive speech synthesis models are constrained by the limited availability of open-source datasets containing diverse nonverbal vocalizations (NVs). In this work, we introduce NonverbalTTS (NVTTS), a 17-hour open-access dataset annotated with 10 types of NVs (e.g., laughter, coughs) and 8 emotional categories. The dataset is derived from popular sources, VoxCeleb and Expresso, using automated detection followed by human validation. We propose a comprehensive pipeline that integrates automatic speech recognition (ASR), NV tagging, emotion classification, and a fusion algorithm to merge transcriptions from multiple annotators. Fine-tuning open-source text-to-speech (TTS) models on the NVTTS dataset achieves parity with closed-source systems such as CosyVoice2, as measured by both human evaluation and automatic metrics, including speaker similarity and NV fidelity. By releasing NVTTS and its accompanying annotation guidelines, we address a key bottleneck in expressive TTS research. The dataset is available at https://huggingface.co/datasets/deepvk/NonverbalTTS.

Emotion Recognition in Conversation (ERC) involves detecting the underlying emotion behind each utterance within a conversation. Effectively generating representations for utterances remains a significant challenge in this task. Recent works propose various models to address this issue, but they still struggle with differentiating similar emotions such as excitement and happiness. To alleviate this problem, We propose an Emotion-Anchored Contrastive Learning (EACL) framework that can generate more distinguishable utterance representations for similar emotions. To achieve this, we utilize label encodings as anchors to guide the learning of utterance representations and design an auxiliary loss to ensure the effective separation of anchors for similar emotions. Moreover, an additional adaptation process is proposed to adapt anchors to serve as effective classifiers to improve classification performance. Across extensive experiments, our proposed EACL achieves state-of-the-art emotion recognition performance and exhibits superior performance on similar emotions. Our code is available at https://github.com/Yu-Fangxu/EACL.

Capturing emotions within a conversation plays an essential role in modern dialogue systems. However, the weak correlation between emotions and semantics brings many challenges to emotion recognition in conversation (ERC). Even semantically similar utterances, the emotion may vary drastically depending on contexts or speakers. In this paper, we propose a Supervised Prototypical Contrastive Learning (SPCL) loss for the ERC task. Leveraging the Prototypical Network, the SPCL targets at solving the imbalanced classification problem through contrastive learning and does not require a large batch size. Meanwhile, we design a difficulty measure function based on the distance between classes and introduce curriculum learning to alleviate the impact of extreme samples. We achieve state-of-the-art results on three widely used benchmarks. Further, we conduct analytical experiments to demonstrate the effectiveness of our proposed SPCL and curriculum learning strategy. We release the code at https://github.com/caskcsg/SPCL.

Automatic Emotion Detection (ED) aims to build systems to identify users' emotions automatically. This field has the potential to enhance HCI, creating an individualised experience for the user. However, ED systems tend to perform poorly on people with Autism Spectrum Disorder (ASD). Hence, the need to create ED systems tailored to how people with autism express emotions. Previous works have created ED systems tailored for children with ASD but did not share the resulting dataset. Sharing annotated datasets is essential to enable the development of more advanced computer models for ED within the research community. In this paper, we describe our experience establishing a process to create a multimodal annotated dataset featuring children with a level 1 diagnosis of autism. In addition, we introduce CALMED (Children, Autism, Multimodal, Emotion, Detection), the resulting multimodal emotion detection dataset featuring children with autism aged 8-12. CALMED includes audio and video features extracted from recording files of study sessions with participants, together with annotations provided by their parents into four target classes. The generated dataset includes a total of 57,012 examples, with each example representing a time window of 200ms (0.2s). Our experience and methods described here, together with the dataset shared, aim to contribute to future research applications of affective computing in ASD, which has the potential to create systems to improve the lives of people with ASD.

To provide consistent emotional interaction with users, dialog systems should be capable to automatically select appropriate emotions for responses like humans. However, most existing works focus on rendering specified emotions in responses or empathetically respond to the emotion of users, yet the individual difference in emotion expression is overlooked. This may lead to inconsistent emotional expressions and disinterest users. To tackle this issue, we propose to equip the dialog system with personality and enable it to automatically select emotions in responses by simulating the emotion transition of humans in conversation. In detail, the emotion of the dialog system is transitioned from its preceding emotion in context. The transition is triggered by the preceding dialog context and affected by the specified personality trait. To achieve this, we first model the emotion transition in the dialog system as the variation between the preceding emotion and the response emotion in the Valence-Arousal-Dominance (VAD) emotion space. Then, we design neural networks to encode the preceding dialog context and the specified personality traits to compose the variation. Finally, the emotion for response is selected from the sum of the preceding emotion and the variation. We construct a dialog dataset with emotion and personality labels and conduct emotion prediction tasks for evaluation. Experimental results validate the effectiveness of the personality-affected emotion transition.

Emotion understanding is essential for building socially intelligent agents. Although recent multimodal large language models have shown strong performance on this task, two key challenges remain - spurious associations between emotions and irrelevant audiovisual cues, and hallucinations of audiovisual cues driven by text priors in the language model backbone. To quantify and understand these issues, we introduce EmoReAlM, a benchmark designed to evaluate MLLMs for cue-emotion associations, hallucinations and modality agreement. We then propose AVEm-DPO, a preference optimization technique that aligns model responses with both audiovisual inputs and emotion-centric queries. Specifically, we construct preferences over responses exhibiting spurious associations or hallucinations, and audiovisual input pairs guided by textual prompts. We also include a regularization term that penalizes reliance on text priors, thereby mitigating modality-specific cue hallucinations. Experimental results on DFEW, RAVDESS and EMER demonstrate that our method significantly improves the performance of the reference baseline models with 6-19% of relative performance gains in zero-shot settings. By providing both a rigorous benchmark and a robust optimization framework, this work enables principled evaluation and improvement of MLLMs for emotion understanding and social AI. Code, models and benchmark will be released at https://avere-iclr.github.io.

Effective customer support requires not only accurate problem solving but also structured and empathetic communication aligned with professional standards. However, existing dialogue datasets often lack strategic guidance, and real-world service data is difficult to access and annotate. To address this, we introduce the task of Customer Support Conversation (CSC), aimed at training customer service agents to respond using well-defined support strategies. We propose a structured CSC framework grounded in COPC guidelines, defining five conversational stages and twelve strategies to guide high-quality interactions. Based on this, we construct CSConv, an evaluation dataset of 1,855 real-world customer-agent conversations rewritten using LLMs to reflect deliberate strategy use, and annotated accordingly. Additionally, we develop a role-playing approach that simulates strategy-rich conversations using LLM-powered roles aligned with the CSC framework, resulting in the training dataset RoleCS. Experiments show that fine-tuning strong LLMs on RoleCS significantly improves their ability to generate high-quality, strategy-aligned responses on CSConv. Human evaluations further confirm gains in problem resolution. All code and data will be made publicly available at https://github.com/aliyun/qwen-dianjin.

In this paper, we propose a new framework for fine-grained emotion prediction in the text through emotion definition modeling. Our approach involves a multi-task learning framework that models definitions of emotions as an auxiliary task while being trained on the primary task of emotion prediction. We model definitions using masked language modeling and class definition prediction tasks. Our models outperform existing state-of-the-art for fine-grained emotion dataset GoEmotions. We further show that this trained model can be used for transfer learning on other benchmark datasets in emotion prediction with varying emotion label sets, domains, and sizes. The proposed models outperform the baselines on transfer learning experiments demonstrating the generalization capability of the models.

Student mental health is a sensitive issue that necessitates special attention. A primary concern is the student-to-counselor ratio, which surpasses the recommended standard of 250:1 in most universities. This imbalance results in extended waiting periods for in-person consultations, which cause suboptimal treatment. Significant efforts have been directed toward developing mental health dialogue systems utilizing the existing open-source mental health-related datasets. However, currently available datasets either discuss general topics or various strategies that may not be viable for direct application due to numerous ethical constraints inherent in this research domain. To address this issue, this paper introduces a specialized mental health dataset that emphasizes the active listening strategy employed in conversation for counseling, also named as ConvCounsel. This dataset comprises both speech and text data, which can facilitate the development of a reliable pipeline for mental health dialogue systems. To demonstrate the utility of the proposed dataset, this paper also presents the NYCUKA, a spoken mental health dialogue system that is designed by using the ConvCounsel dataset. The results show the merit of using this dataset.

Speech Large Language Models (LLMs) show great promise for speech emotion recognition (SER) via generative interfaces. However, shifting from closed-set classification to open text generation introduces zero-shot stochasticity, making evaluation highly sensitive to prompts. Additionally, conventional speech LLMs benchmarks overlook the inherent ambiguity of human emotion. Hence, we present VoxEmo, a comprehensive SER benchmark encompassing 35 emotion corpora across 15 languages for Speech LLMs. VoxEmo provides a standardized toolkit featuring varying prompt complexities, from direct classification to paralinguistic reasoning. To reflect real-world perception/application, we introduce a distribution-aware soft-label protocol and a prompt-ensemble strategy that emulates annotator disagreement. Experiments reveal that while zero-shot speech LLMs trail supervised baselines in hard-label accuracy, they uniquely align with human subjective distributions.

Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g., self-report vs counterpart other-report, concern vs. distress) interact with other affective phenomena or demographics like gender and age. To better understand this, we created the {\it Empathic Conversations} dataset of annotated negative, empathy-eliciting dialogues in which pairs of participants converse about news articles. People differ in their perception of the empathy of others. These differences are associated with certain characteristics such as personality and demographics. Hence, we collected detailed characterization of the participants' traits, their self-reported empathetic response to news articles, their conversational partner other-report, and turn-by-turn third-party assessments of the level of self-disclosure, emotion, and empathy expressed. This dataset is the first to present empathy in multiple forms along with personal distress, emotion, personality characteristics, and person-level demographic information. We present baseline models for predicting some of these features from conversations.

Empathetic interaction is a cornerstone of human-machine communication, due to the need for understanding speech enriched with paralinguistic cues and generating emotional and expressive responses. However, the most powerful empathetic LSLMs are increasingly closed off, leaving the crucial details about the architecture, data and development opaque to researchers. Given the critical need for transparent research into the LSLMs and empathetic behavior, we present OpenS2S, a fully open-source, transparent and end-to-end LSLM designed to enable empathetic speech interactions. Based on our empathetic speech-to-text model BLSP-Emo, OpenS2S further employs a streaming interleaved decoding architecture to achieve low-latency speech generation. To facilitate end-to-end training, OpenS2S incorporates an automated data construction pipeline that synthesizes diverse, high-quality empathetic speech dialogues at low cost. By leveraging large language models to generate empathetic content and controllable text-to-speech systems to introduce speaker and emotional variation, we construct a scalable training corpus with rich paralinguistic diversity and minimal human supervision. We release the fully open-source OpenS2S model, including the dataset, model weights, pre-training and fine-tuning codes, to empower the broader research community and accelerate innovation in empathetic speech systems. The project webpage can be accessed at https://casia-lm.github.io/OpenS2S

Visual Emotion Analysis (VEA) aims to bridge the affective gap between visual content and human emotional responses. Despite its promise, progress in this field remains limited by the lack of open-source and interpretable datasets. Most existing studies assign a single discrete emotion label to an entire image, offering limited insight into how visual elements contribute to emotion. In this work, we introduce EmoVerse, a large-scale open-source dataset that enables interpretable visual emotion analysis through multi-layered, knowledge-graph-inspired annotations. By decomposing emotions into Background-Attribute-Subject (B-A-S) triplets and grounding each element to visual regions, EmoVerse provides word-level and subject-level emotional reasoning. With over 219k images, the dataset further includes dual annotations in Categorical Emotion States (CES) and Dimensional Emotion Space (DES), facilitating unified discrete and continuous emotion representation. A novel multi-stage pipeline ensures high annotation reliability with minimal human effort. Finally, we introduce an interpretable model that maps visual cues into DES representations and provides detailed attribution explanations. Together, the dataset, pipeline, and model form a comprehensive foundation for advancing explainable high-level emotion understanding.

Controllable emotional voice conversion (EVC) aims to manipulate emotional expressions to increase the diversity of synthesized speech. Existing methods typically rely on predefined labels, reference audios, or prespecified factor values, often overlooking individual differences in emotion perception and expression. In this paper, we introduce PromptEVC that utilizes natural language prompts for precise and flexible emotion control. To bridge text descriptions with emotional speech, we propose emotion descriptor and prompt mapper to generate fine-grained emotion embeddings, trained jointly with reference embeddings. To enhance naturalness, we present a prosody modeling and control pipeline that adjusts the rhythm based on linguistic content and emotional cues. Additionally, a speaker encoder is incorporated to preserve identity. Experimental results demonstrate that PromptEVC outperforms state-of-the-art controllable EVC methods in emotion conversion, intensity control, mixed emotion synthesis, and prosody manipulation. Speech samples are available at https://jeremychee4.github.io/PromptEVC/.

While Ukrainian NLP has seen progress in many texts processing tasks, emotion classification remains an underexplored area with no publicly available benchmark to date. In this work, we introduce EmoBench-UA, the first annotated dataset for emotion detection in Ukrainian texts. Our annotation schema is adapted from the previous English-centric works on emotion detection (Mohammad et al., 2018; Mohammad, 2022) guidelines. The dataset was created through crowdsourcing using the Toloka.ai platform ensuring high-quality of the annotation process. Then, we evaluate a range of approaches on the collected dataset, starting from linguistic-based baselines, synthetic data translated from English, to large language models (LLMs). Our findings highlight the challenges of emotion classification in non-mainstream languages like Ukrainian and emphasize the need for further development of Ukrainian-specific models and training resources.

With the recent proliferation of open textual data on social media platforms, Emotion Detection (ED) from Text has received more attention over the past years. It has many applications, especially for businesses and online service providers, where emotion detection techniques can help them make informed commercial decisions by analyzing customers/users' feelings towards their products and services. In this study, we introduce ArmanEmo, a human-labeled emotion dataset of more than 7000 Persian sentences labeled for seven categories. The dataset has been collected from different resources, including Twitter, Instagram, and Digikala (an Iranian e-commerce company) comments. Labels are based on Ekman's six basic emotions (Anger, Fear, Happiness, Hatred, Sadness, Wonder) and another category (Other) to consider any other emotion not included in Ekman's model. Along with the dataset, we have provided several baseline models for emotion classification focusing on the state-of-the-art transformer-based language models. Our best model achieves a macro-averaged F1 score of 75.39 percent across our test dataset. Moreover, we also conduct transfer learning experiments to compare our proposed dataset's generalization against other Persian emotion datasets. Results of these experiments suggest that our dataset has superior generalizability among the existing Persian emotion datasets. ArmanEmo is publicly available for non-commercial use at https://github.com/Arman-Rayan-Sharif/arman-text-emotion.

The continuous and increasing use of social media has enabled the expression of human thoughts, opinions, and everyday actions publicly at an unprecedented scale. We present the Vent dataset, the largest annotated dataset of text, emotions, and social connections to date. It comprises more than 33 millions of posts by nearly a million of users together with their social connections. Each post has an associated emotion. There are 705 different emotions, organized in 63 "emotion categories", forming a two-level taxonomy of affects. Our initial statistical analysis describes the global patterns of activity in the Vent platform, revealing large heterogenities and certain remarkable regularities regarding the use of the different emotions. We focus on the aggregated use of emotions, the temporal activity, and the social network of users, and outline possible methods to infer emotion networks based on the user activity. We also analyze the text and describe the affective landscape of Vent, finding agreements with existing (small scale) annotated corpus in terms of emotion categories and positive/negative valences. Finally, we discuss possible research questions that can be addressed from this unique dataset.

Emotions manifest through physical experiences and bodily reactions, yet identifying such embodied emotions in text remains understudied. We present an embodied emotion classification dataset, CHEER-Ekman, extending the existing binary embodied emotion dataset with Ekman's six basic emotion categories. Using automatic best-worst scaling with large language models, we achieve performance superior to supervised approaches on our new dataset. Our investigation reveals that simplified prompting instructions and chain-of-thought reasoning significantly improve emotion recognition accuracy, enabling smaller models to achieve competitive performance with larger ones. Our dataset is publicly available at: https://github.com/menamerai/cheer-ekman.

Large Language Models (LLMs) are increasingly expected to navigate the nuances of human emotion. While research confirms that LLMs can simulate emotional intelligence, their internal emotional mechanisms remain largely unexplored. This paper investigates the latent emotional representations within modern LLMs by asking: how, where, and for how long is emotion encoded in their neural architecture? To address this, we introduce a novel, large-scale Reddit corpus of approximately 400,000 utterances, balanced across seven basic emotions through a multi-stage process of classification, rewriting, and synthetic generation. Using this dataset, we employ lightweight "probes" to read out information from the hidden layers of various Qwen3 and LLaMA models without altering their parameters. Our findings reveal that LLMs develop a surprisingly well-defined internal geometry of emotion, which sharpens with model scale and significantly outperforms zero-shot prompting. We demonstrate that this emotional signal is not a final-layer phenomenon but emerges early and peaks mid-network. Furthermore, the internal states are both malleable (they can be influenced by simple system prompts) and persistent, as the initial emotional tone remains detectable for hundreds of subsequent tokens. We contribute our dataset, an open-source probing toolkit, and a detailed map of the emotional landscape within LLMs, offering crucial insights for developing more transparent and aligned AI systems. The code and dataset are open-sourced.

Multimodal sentiment analysis (MSA) and emotion recognition in conversation (ERC) are key research topics for computers to understand human behaviors. From a psychological perspective, emotions are the expression of affect or feelings during a short period, while sentiments are formed and held for a longer period. However, most existing works study sentiment and emotion separately and do not fully exploit the complementary knowledge behind the two. In this paper, we propose a multimodal sentiment knowledge-sharing framework (UniMSE) that unifies MSA and ERC tasks from features, labels, and models. We perform modality fusion at the syntactic and semantic levels and introduce contrastive learning between modalities and samples to better capture the difference and consistency between sentiments and emotions. Experiments on four public benchmark datasets, MOSI, MOSEI, MELD, and IEMOCAP, demonstrate the effectiveness of the proposed method and achieve consistent improvements compared with state-of-the-art methods.

Affective Image Content Analysis (AICA) aims to recognize and understand emotions elicited by visual content, representing an indispensable step toward Artificial General Intelligence (AGI). However, despite the rapid progress of Multimodal Large Language Models (MLLMs), systematic evaluation of their visual emotional intelligence remains largely absent from recent model releases. We attribute this gap to a structural mismatch between conventional AICA paradigms and the open-ended, instruction-driven nature of MLLMs, where further analysis reveals four major limitations: omission of plausible responses, limited emotion taxonomies, neglect of contextual factors, and labor-intensive annotation. To overcome these barriers, we introduce Emotion Statement Judgement (ESJ), a statement-verification formulation that preserves the expressiveness of the input space while constraining outputs to discriminative judgements. We further develop INSETS, a labor-efficient pipeline that instantiates ESJ at scale by constructing INSETS-462k and supporting MVEI, a rigorously refined benchmark spanning sentiment polarity, emotion interpretation, scene context, and perception subjectivity. Beyond evaluation, we build EmObserver, an emotion-oriented MLLM optimized on ESJ through an elaborate multi-stage recipe. Extensive evaluation of broad-spectrum MLLMs on MVEI reveals fine-grained insights into current artificial visual emotional intelligence, while experiments on multiple AICA benchmarks demonstrate the accuracy, generalization, and reasoning faithfulness of EmObserver. Collectively, these results establish ESJ as a practical formulation, MVEI as a comprehensive benchmark, and EmObserver as an advanced baseline for advancing MLLM-oriented visual emotional intelligence. Code will be released at: https://github.com/wdqqdw/EmObserver.

The emergence of multimodal large language models (MLLMs) advances multimodal emotion recognition (MER) to the next level-from naive discriminative tasks to complex emotion understanding with advanced video understanding abilities and natural language description. However, the current community suffers from a lack of large-scale datasets with intensive, descriptive emotion annotations, as well as a multimodal-centric framework to maximize the potential of MLLMs for emotion understanding. To address this, we establish a new benchmark for MLLM-based emotion understanding with a novel dataset (MER-Caption), and a new model (AffectGPT). Utilizing our model-based crowd-sourcing data collection strategy, we construct the largest descriptive emotion dataset to date (by far), featuring over 2K fine-grained emotion categories across 115K samples. We also introduce the AffectGPT model, designed with pre-fusion operations to enhance multimodal integration. Finally, we present MER-UniBench, a unified benchmark with evaluation metrics tailored for both typical MER tasks and the free-form, natural language output style of MLLMs. Extensive experimental results demonstrate AffectGPT's robust performance across various MER tasks. We are publicly releasing both the AffectGPT model and the MER-Caption dataset to foster further research and development in emotion understanding.

Based on the WASSA 2022 Shared Task on Empathy Detection and Emotion Classification, we predict the level of empathic concern and personal distress displayed in essays. For the first stage of this project we implemented a Feed-Forward Neural Network using sentence-level embeddings as features. We experimented with four different embedding models for generating the inputs to the neural network. The subsequent stage builds upon the previous work and we have implemented three types of revisions. The first revision focuses on the enhancements to the model architecture and the training approach. The second revision focuses on handling class imbalance using stratified data sampling. The third revision focuses on leveraging lexical resources, where we apply four different resources to enrich the features associated with the dataset. During the final stage of this project, we have created the final end-to-end system for the primary task using an ensemble of models to revise primary task performance. Additionally, as part of the final stage, these approaches have been adapted to the WASSA 2023 Shared Task on Empathy Emotion and Personality Detection in Interactions, in which the empathic concern, emotion polarity, and emotion intensity in dyadic text conversations are predicted.

Emotional text-to-speech (TTS) technology has achieved significant progress in recent years; however, challenges remain owing to the inherent complexity of emotions and limitations of the available emotional speech datasets and models. Previous studies typically relied on limited emotional speech datasets or required extensive manual annotations, restricting their ability to generalize across different speakers and emotional styles. In this paper, we present EmoSphere++, an emotion-controllable zero-shot TTS model that can control emotional style and intensity to resemble natural human speech. We introduce a novel emotion-adaptive spherical vector that models emotional style and intensity without human annotation. Moreover, we propose a multi-level style encoder that can ensure effective generalization for both seen and unseen speakers. We also introduce additional loss functions to enhance the emotion transfer performance for zero-shot scenarios. We employ a conditional flow matching-based decoder to achieve high-quality and expressive emotional TTS in a few sampling steps. Experimental results demonstrate the effectiveness of the proposed framework.