Daily Papers

In the past few years, the growth of e-commerce and digital marketing in Vietnam has generated a huge volume of opinionated data. Analyzing those data would provide enterprises with insight for better business decisions. In this work, as part of the Advosights project, we study sentiment analysis of product reviews in Vietnamese. The final solution is based on Self-attention neural networks, a flexible architecture for text classification task with about 90.16% of accuracy in 0.0124 second, a very fast inference time.

This work presents the BanglishRev Dataset, the largest e-commerce product review dataset to date for reviews written in Bengali, English, a mixture of both and Banglish, Bengali words written with English alphabets. The dataset comprises of 1.74 million written reviews from 3.2 million ratings information collected from a total of 128k products being sold in online e-commerce platforms targeting the Bengali population. It includes an extensive array of related metadata for each of the reviews including the rating given by the reviewer, date the review was posted and date of purchase, number of likes, dislikes, response from the seller, images associated with the review etc. With sentiment analysis being the most prominent usage of review datasets, experimentation with a binary sentiment analysis model with the review rating serving as an indicator of positive or negative sentiment was conducted to evaluate the effectiveness of the large amount of data presented in BanglishRev for sentiment analysis tasks. A BanglishBERT model is trained on the data from BanglishRev with reviews being considered labeled positive if the rating is greater than 3 and negative if the rating is less than or equal to 3. The model is evaluated by being testing against a previously published manually annotated dataset for e-commerce reviews written in a mixture of Bangla, English and Banglish. The experimental model achieved an exceptional accuracy of 94\% and F1 score of 0.94, demonstrating the dataset's efficacy for sentiment analysis. Some of the intriguing patterns and observations seen within the dataset and future research directions where the dataset can be utilized is also discussed and explored. The dataset can be accessed through https://huggingface.co/datasets/BanglishRev/bangla-english-and-code-mixed-ecommerce-review-dataset.

Counterfactual statements describe events that did not or cannot take place. We consider the problem of counterfactual detection (CFD) in product reviews. For this purpose, we annotate a multilingual CFD dataset from Amazon product reviews covering counterfactual statements written in English, German, and Japanese languages. The dataset is unique as it contains counterfactuals in multiple languages, covers a new application area of e-commerce reviews, and provides high quality professional annotations. We train CFD models using different text representation methods and classifiers. We find that these models are robust against the selectional biases introduced due to cue phrase-based sentence selection. Moreover, our CFD dataset is compatible with prior datasets and can be merged to learn accurate CFD models. Applying machine translation on English counterfactual examples to create multilingual data performs poorly, demonstrating the language-specificity of this problem, which has been ignored so far.

Understanding customer sentiments is of paramount importance in marketing strategies today. Not only will it give companies an insight as to how customers perceive their products and/or services, but it will also give them an idea on how to improve their offers. This paper attempts to understand the correlation of different variables in customer reviews on a women clothing e-commerce, and to classify each review whether it recommends the reviewed product or not and whether it consists of positive, negative, or neutral sentiment. To achieve these goals, we employed univariate and multivariate analyses on dataset features except for review titles and review texts, and we implemented a bidirectional recurrent neural network (RNN) with long-short term memory unit (LSTM) for recommendation and sentiment classification. Results have shown that a recommendation is a strong indicator of a positive sentiment score, and vice-versa. On the other hand, ratings in product reviews are fuzzy indicators of sentiment scores. We also found out that the bidirectional LSTM was able to reach an F1-score of 0.88 for recommendation classification, and 0.93 for sentiment classification.

This research explores the application of large language models (LLMs) to generate synthetic datasets for Product Desirability Toolkit (PDT) testing, a key component in evaluating user sentiment and product experience. Utilizing gpt-4o-mini, a cost-effective alternative to larger commercial LLMs, three methods, Word+Review, Review+Word, and Supply-Word, were each used to synthesize 1000 product reviews. The generated datasets were assessed for sentiment alignment, textual diversity, and data generation cost. Results demonstrated high sentiment alignment across all methods, with Pearson correlations ranging from 0.93 to 0.97. Supply-Word exhibited the highest diversity and coverage of PDT terms, although with increased generation costs. Despite minor biases toward positive sentiments, in situations with limited test data, LLM-generated synthetic data offers significant advantages, including scalability, cost savings, and flexibility in dataset production.

Customer product reviews play a role in improving the quality of products and services for business organizations or their brands. Complaining is an attitude that expresses dissatisfaction with an event or a product not meeting customer expectations. In this paper, we build a Open-domain Complaint Detection dataset (UIT-ViOCD), including 5,485 human-annotated reviews on four categories about product reviews on e-commerce sites. After the data collection phase, we proceed to the annotation task and achieve the inter-annotator agreement Am of 87%. Then, we present an extensive methodology for the research purposes and achieve 92.16% by F1-score for identifying complaints. With the results, in the future, we aim to build a system for open-domain complaint detection in E-commerce websites.

While user-generated product reviews often contain large quantities of information, their utility in addressing natural language product queries has been limited, with a key challenge being the need to aggregate information from multiple low-level sources (reviews) to a higher item level during retrieval. Existing methods for reviewed-item retrieval (RIR) typically take a late fusion (LF) approach which computes query-item scores by simply averaging the top-K query-review similarity scores for an item. However, we demonstrate that for multi-aspect queries and multi-aspect items, LF is highly sensitive to the distribution of aspects covered by reviews in terms of aspect frequency and the degree of aspect separation across reviews. To address these LF failures, we propose several novel aspect fusion (AF) strategies which include Large Language Model (LLM) query extraction and generative reranking. Our experiments show that for imbalanced review corpora, AF can improve over LF by a MAP@10 increase from 0.36 to 0.52, while achieving equivalent performance for balanced review corpora.

This paper introduces a novel dataset REGEN (Reviews Enhanced with GEnerative Narratives), designed to benchmark the conversational capabilities of recommender Large Language Models (LLMs), addressing the limitations of existing datasets that primarily focus on sequential item prediction. REGEN extends the Amazon Product Reviews dataset by inpainting two key natural language features: (1) user critiques, representing user "steering" queries that lead to the selection of a subsequent item, and (2) narratives, rich textual outputs associated with each recommended item taking into account prior context. The narratives include product endorsements, purchase explanations, and summaries of user preferences. Further, we establish an end-to-end modeling benchmark for the task of conversational recommendation, where models are trained to generate both recommendations and corresponding narratives conditioned on user history (items and critiques). For this joint task, we introduce a modeling framework LUMEN (LLM-based Unified Multi-task Model with Critiques, Recommendations, and Narratives) which uses an LLM as a backbone for critiquing, retrieval and generation. We also evaluate the dataset's quality using standard auto-rating techniques and benchmark it by training both traditional and LLM-based recommender models. Our results demonstrate that incorporating critiques enhances recommendation quality by enabling the recommender to learn language understanding and integrate it with recommendation signals. Furthermore, LLMs trained on our dataset effectively generate both recommendations and contextual narratives, achieving performance comparable to state-of-the-art recommenders and language models.

This paper shows how LLMs (Large Language Models) may be used to estimate a summary of the emotional state associated with piece of text. The summary of emotional state is a dictionary of words used to describe emotion together with the probability of the word appearing after a prompt comprising the original text and an emotion eliciting tail. Through emotion analysis of Amazon product reviews we demonstrate emotion descriptors can be mapped into a PCA type space. It was hoped that text descriptions of actions to improve a current text described state could also be elicited through a tail prompt. Experiment seemed to indicate that this is not straightforward to make work. This failure put our hoped for selection of action via choosing the best predict ed outcome via comparing emotional responses out of reach for the moment.

The use of Large Language Models (LLMs) for reliable, enterprise-grade analytics such as text categorization is often hindered by the stochastic nature of attention mechanisms and sensitivity to noise that compromise their analytical precision and reproducibility. To address these technical frictions, this paper introduces the Weighted Syntactic and Semantic Context Assessment Summary (wSSAS), a deterministic framework designed to enforce data integrity on large-scale, chaotic datasets. We propose a two-phased validation framework that first organizes raw text into a hierarchical classification structure containing Themes, Stories, and Clusters. It then leverages a Signal-to-Noise Ratio (SNR) to prioritize high-value semantic features, ensuring the model's attention remains focused on the most representative data points. By incorporating this scoring mechanism into a Summary-of-Summaries (SoS) architecture, the framework effectively isolates essential information and mitigates background noise during data aggregation. Experimental results using Gemini 2.0 Flash Lite across diverse datasets - including Google Business reviews, Amazon Product reviews, and Goodreads Book reviews - demonstrate that wSSAS significantly improves clustering integrity and categorization accuracy. Our findings indicate that wSSAS reduces categorization entropy and provides a reproducible pathway for improving LLM based summaries based on a high-precision, deterministic process for large-scale text categorization.

Sentiment analysis has been a primary domain under Natural Language Processing (NLP) from its inception as it plays a vital role in both real-world and research applications. In high-resource languages, this has been extended a step further, and instead of predicting sentiment at the sentence level, models have been developed to detect more fine-grained sentiments at aspect level. However, in order to conduct this fine-grained Aspect-based Sentiment Analysis (ABSA), datasets annotated with aspects and sentiments toward the said aspects is required. Such datasets are lacking for low-resources languages among which, we can count Sinhala, an Indo-Aryan languages used primarily in Sri Lanka. In this work, we introduce, SalAngaBhava, a new Sinhala Aspect-based Sentiment Analysis dataset which contains Sinhala product reviews that are manually labeled with aspect terms and the associated sentiments (positive, negative, neutral). The data was collected from domain-relevant sources such as user-generated reviews and comments, and was annotated following carefully defined guidelines to ensure consistency and quality. The dataset consists of sentences and aspect-sentiment pairs, encompassing a considerable range of aspects from several domains. The analysis confirms that the dataset is well-structured and sufficiently balanced for ABSA research. This dataset can be used as a benchmark and facilitates further studies related to Sinhala natural language processing, and low-resource sentiment analysis tasks.

In the marketing field, understanding consumer heterogeneity, which is the internal or psychological difference among consumers that cannot be captured by behavioral logs, has long been a critical challenge. However, a number of consumers today usually post their evaluation on the specific product on the online platform, which can be the valuable source of such unobservable differences among consumers. Several previous studies have shown the validity of the analysis on text modality, but on the other hand, such analyses may not necessarily demonstrate sufficient predictive accuracy for text alone, as they may not include information readily available from cross-sectional data, such as consumer profile data. In addition, recent advances in machine learning techniques, such as large-scale language models (LLMs) and multimodal learning have made it possible to deal with the various kind of dataset simultaneously, including textual data and the traditional cross-sectional data, and the joint representations can be effectively obtained from multiple modalities. Therefore, this study constructs a product evaluation model that takes into account consumer heterogeneity by multimodal learning of online product reviews and consumer profile information. We also compare multiple models using different modalities or hyper-parameters to demonstrate the robustness of multimodal learning in marketing analysis.

Expression of sentiment in parliamentary debates is deemed to be significantly different from that on social media or in product reviews. This paper adds to an emerging body of research on parliamentary debates with a dataset of sentences annotated for detection sentiment polarity in political discourse. We sample the sentences for annotation from the proceedings of three Southeast European parliaments: Croatia, Bosnia-Herzegovina, and Serbia. A six-level schema is applied to the data with the aim of training a classification model for the detection of sentiment in parliamentary proceedings. Krippendorff's alpha measuring the inter-annotator agreement ranges from 0.6 for the six-level annotation schema to 0.75 for the three-level schema and 0.83 for the two-level schema. Our initial experiments on the dataset show that transformer models perform significantly better than those using a simpler architecture. Furthermore, regardless of the similarity of the three languages, we observe differences in performance across different languages. Performing parliament-specific training and evaluation shows that the main reason for the differing performance between parliaments seems to be the different complexity of the automatic classification task, which is not observable in annotator performance. Language distance does not seem to play any role neither in annotator nor in automatic classification performance. We release the dataset and the best-performing model under permissive licences.

Generalization and robustness to input variation are core desiderata of machine learning research. Language varies along several axes, most importantly, language instance (e.g. French) and domain (e.g. news). While adapting NLP models to new languages within a single domain, or to new domains within a single language, is widely studied, research in joint adaptation is hampered by the lack of evaluation datasets. This prevents the transfer of NLP systems from well-resourced languages and domains to non-dominant language-domain combinations. To address this gap, we introduce M2QA, a multi-domain multilingual question answering benchmark. M2QA includes 13,500 SQuAD 2.0-style question-answer instances in German, Turkish, and Chinese for the domains of product reviews, news, and creative writing. We use M2QA to explore cross-lingual cross-domain performance of fine-tuned models and state-of-the-art LLMs and investigate modular approaches to domain and language adaptation. We witness 1) considerable performance variations across domain-language combinations within model classes and 2) considerable performance drops between source and target language-domain combinations across all model sizes. We demonstrate that M2QA is far from solved, and new methods to effectively transfer both linguistic and domain-specific information are necessary. We make M2QA publicly available at https://github.com/UKPLab/m2qa.

The impressive capabilities of recent generative models to create texts that are challenging to distinguish from the human-written ones can be misused for generating fake news, product reviews, and even abusive content. Despite the prominent performance of existing methods for artificial text detection, they still lack interpretability and robustness towards unseen models. To this end, we propose three novel types of interpretable topological features for this task based on Topological Data Analysis (TDA) which is currently understudied in the field of NLP. We empirically show that the features derived from the BERT model outperform count- and neural-based baselines up to 10\% on three common datasets, and tend to be the most robust towards unseen GPT-style generation models as opposed to existing methods. The probing analysis of the features reveals their sensitivity to the surface and syntactic properties. The results demonstrate that TDA is a promising line with respect to NLP tasks, specifically the ones that incorporate surface and structural information.

Traditional topic modeling assigns a single topic to each document. In practice, however, many real-world documents, such as product reviews or open-ended survey responses, contain multiple distinct topics. This mismatch often leads to topic contamination, where unrelated themes are merged into a single topic, making it difficult to identify documents that truly focus on a specific subject. We address this issue by introducing segment-based topic allocation (SBTA), a reformulation of topic modeling that assigns topics not to entire documents, but to segments: short, coherent spans of text that each express a single theme. By modeling topical structure at the segment level, our approach yields cleaner and more interpretable topics and better supports analysis of multi-theme documents. To support systematic evaluation, we construct a SemEval-STM, a new dataset inspired by aspect-based sentiment analysis. Documents are first decomposed into topical segments using large language models (LLMs), followed by human refinement to ensure segment quality. We also propose a segment-level extension of the word intrusion task, enabling human evaluation of topical coherence at the granularity where topics are actually assigned. Across multiple models and evaluation metrics, we show that SBTA improves clustering quality and interpretability. Overall, this work provides a practical, scalable framework for fine-grained topic analysis in heterogeneous text corpora where documents naturally span multiple topics. URL: https://huggingface.co/datasets/LG-AI-Research/SemEval-STM

Language models are known to encode a great amount of factual knowledge through pretraining. However, such knowledge might be insufficient to cater to user requests, requiring the model to integrate external knowledge sources and adhere to user-provided specifications. When answering questions about ongoing events, the model should use recent news articles to update its response; when asked to provide recommendations, the model should prioritize user specifications over retrieved product reviews; when some facts are edited in the model, the updated facts should override all prior knowledge learned by the model even if they are conflicting. In all of the cases above, the model faces a decision between its own parametric knowledge, (retrieved) contextual knowledge, and user instruction knowledge. In this paper, we (1) unify such settings into the problem of knowledge preference and define a three-level preference hierarchy over these knowledge sources; (2) compile a collection of existing datasets IfQA, MQuAKE, and MRQA covering a combination of settings (with/without user specifications, with/without context documents) to systematically evaluate how well models obey the intended knowledge preference; and (3) propose a dataset synthesis method that composes diverse question-answer pairs with user assumptions and related context to directly fine-tune LMs for instilling the hierarchy of knowledge. We demonstrate that a 7B model, fine-tuned on only a few thousand examples automatically generated by our proposed method, effectively achieves superior performance (more than 18% improvement across all evaluation benchmarks) in adhering to the desired knowledge preference hierarchy.

We investigate pre-training techniques for abstractive multi-document summarization (MDS), which is much less studied than summarizing single documents. Though recent work has demonstrated the effectiveness of highlighting information salience for pre-training strategy design, it struggles to generate abstractive and reflective summaries, which are critical properties for MDS. To this end, we present PELMS, a pre-trained model that uses objectives based on semantic coherence heuristics and faithfulness constraints with un-labeled multi-document inputs, to promote the generation of concise, fluent, and faithful summaries. To support the training of PELMS, we compile MultiPT, a multi-document pre-training corpus containing over 93 million documents to form more than 3 million unlabeled topic-centric document clusters, covering diverse genres such as product reviews, news, and general knowledge. We perform extensive evaluation of PELMS in low-shot settings on a wide range of MDS datasets. Our approach consistently outperforms competitive comparisons with respect to overall informativeness, abstractiveness, coherence, and faithfulness.

Since ChatGPT has emerged as a major AIGC model, providing high-quality responses across a wide range of applications (including software development and maintenance), it has attracted much interest from many individuals. ChatGPT has great promise, but there are serious problems that might arise from its misuse, especially in the realms of education and public safety. Several AIGC detectors are available, and they have all been tested on genuine text. However, more study is needed to see how effective they are for multi-domain ChatGPT material. This study aims to fill this need by creating a multi-domain dataset for testing the state-of-the-art APIs and tools for detecting artificially generated information used by universities and other research institutions. A large dataset consisting of articles, abstracts, stories, news, and product reviews was created for this study. The second step is to use the newly created dataset to put six tools through their paces. Six different artificial intelligence (AI) text identification systems, including "GPTkit," "GPTZero," "Originality," "Sapling," "Writer," and "Zylalab," have accuracy rates between 55.29 and 97.0%. Although all the tools fared well in the evaluations, originality was particularly effective across the board.

We build four new test sets for the Stanford Question Answering Dataset (SQuAD) and evaluate the ability of question-answering systems to generalize to new data. Our first test set is from the original Wikipedia domain and measures the extent to which existing systems overfit the original test set. Despite several years of heavy test set re-use, we find no evidence of adaptive overfitting. The remaining three test sets are constructed from New York Times articles, Reddit posts, and Amazon product reviews and measure robustness to natural distribution shifts. Across a broad range of models, we observe average performance drops of 3.8, 14.0, and 17.4 F1 points, respectively. In contrast, a strong human baseline matches or exceeds the performance of SQuAD models on the original domain and exhibits little to no drop in new domains. Taken together, our results confirm the surprising resilience of the holdout method and emphasize the need to move towards evaluation metrics that incorporate robustness to natural distribution shifts.

In the last few years thousands of scientific papers have investigated sentiment analysis, several startups that measure opinions on real data have emerged and a number of innovative products related to this theme have been developed. There are multiple methods for measuring sentiments, including lexical-based and supervised machine learning methods. Despite the vast interest on the theme and wide popularity of some methods, it is unclear which one is better for identifying the polarity (i.e., positive or negative) of a message. Accordingly, there is a strong need to conduct a thorough apple-to-apple comparison of sentiment analysis methods, as they are used in practice, across multiple datasets originated from different data sources. Such a comparison is key for understanding the potential limitations, advantages, and disadvantages of popular methods. This article aims at filling this gap by presenting a benchmark comparison of twenty-four popular sentiment analysis methods (which we call the state-of-the-practice methods). Our evaluation is based on a benchmark of eighteen labeled datasets, covering messages posted on social networks, movie and product reviews, as well as opinions and comments in news articles. Our results highlight the extent to which the prediction performance of these methods varies considerably across datasets. Aiming at boosting the development of this research area, we open the methods' codes and datasets used in this article, deploying them in a benchmark system, which provides an open API for accessing and comparing sentence-level sentiment analysis methods.

The rapid advancements in generative AI and large language models (LLMs) have opened up new avenues for producing synthetic data, particularly in the realm of structured tabular formats, such as product reviews. Despite the potential benefits, concerns regarding privacy leakage have surfaced, especially when personal information is utilized in the training datasets. In addition, there is an absence of a comprehensive evaluation framework capable of quantitatively measuring the quality of the generated synthetic data and their utility for downstream tasks. In response to this gap, we introduce SynEval, an open-source evaluation framework designed to assess the fidelity, utility, and privacy preservation of synthetically generated tabular data via a suite of diverse evaluation metrics. We validate the efficacy of our proposed framework - SynEval - by applying it to synthetic product review data generated by three state-of-the-art LLMs: ChatGPT, Claude, and Llama. Our experimental findings illuminate the trade-offs between various evaluation metrics in the context of synthetic data generation. Furthermore, SynEval stands as a critical instrument for researchers and practitioners engaged with synthetic tabular data,, empowering them to judiciously determine the suitability of the generated data for their specific applications, with an emphasis on upholding user privacy.

Opinion summarization has been traditionally approached with unsupervised, weakly-supervised and few-shot learning techniques. In this work, we collect a large dataset of summaries paired with user reviews for over 31,000 products, enabling supervised training. However, the number of reviews per product is large (320 on average), making summarization - and especially training a summarizer - impractical. Moreover, the content of many reviews is not reflected in the human-written summaries, and, thus, the summarizer trained on random review subsets hallucinates. In order to deal with both of these challenges, we formulate the task as jointly learning to select informative subsets of reviews and summarizing the opinions expressed in these subsets. The choice of the review subset is treated as a latent variable, predicted by a small and simple selector. The subset is then fed into a more powerful summarizer. For joint training, we use amortized variational inference and policy gradient methods. Our experiments demonstrate the importance of selecting informative reviews resulting in improved quality of summaries and reduced hallucinations.

The rapid advancement of Large Language Models (LLMs) has opened new opportunities in recommender systems by enabling zero-shot recommendation without conventional training. Despite their potential, most existing works rely solely on users' purchase histories, leaving significant room for improvement by incorporating user-generated textual data, such as reviews and product descriptions. Addressing this gap, we propose PURE, a novel LLM-based recommendation framework that builds and maintains evolving user profiles by systematically extracting and summarizing key information from user reviews. PURE consists of three core components: a Review Extractor for identifying user preferences and key product features, a Profile Updater for refining and updating user profiles, and a Recommender for generating personalized recommendations using the most current profile. To evaluate PURE, we introduce a continuous sequential recommendation task that reflects real-world scenarios by adding reviews over time and updating predictions incrementally. Our experimental results on Amazon datasets demonstrate that PURE outperforms existing LLM-based methods, effectively leveraging long-term user information while managing token limitations.

In a fashion e-commerce platform where customers can't physically examine the products on their own, being able to see other customers' text and image reviews of the product is critical while making purchase decisions. Given the high reliance on these reviews, over the years we have observed customers proactively sharing their reviews. With an increase in the coverage of User Generated Content (UGC), there has been a corresponding increase in the number of customer images. It is thus imperative to display the most relevant images on top as it may influence users' online shopping choices and behavior. In this paper, we propose a simple yet effective training procedure for ranking customer images. We created a dataset consisting of Myntra (A Major Indian Fashion e-commerce company) studio posts and highly engaged (upvotes/downvotes) UGC images as our starting point and used selected distortion techniques on the images of the above dataset to bring their quality at par with those of bad UGC images. We train our network to rank bad-quality images lower than high-quality ones. Our proposed method outperforms the baseline models on two metrics, namely correlation coefficient, and accuracy, by substantial margins.

With the huge growth in e-commerce domain, product recommendations have become an increasing field of interest amongst e-commerce companies. One of the more difficult tasks in product recommendations is size and fit predictions. There are a lot of size related returns and refunds in e-fashion domain which causes inconvenience to the customers as well as costs the company. Thus having a good size and fit recommendation system, which can predict the correct sizes for the customers will not only reduce size related returns and refunds but also improve customer experience. Early works in this field used traditional machine learning approaches to estimate customer and product sizes from purchase history. These methods suffered from cold start problem due to huge sparsity in the customer-product data. More recently, people have used deep learning to address this problem by embedding customer and product features. But none of them incorporates valuable customer feedback present on product pages along with the customer and product features. We propose a novel approach which can use information from customer reviews along with customer and product features for size and fit predictions. We demonstrate the effectiveness of our approach compared to using just product and customer features on 4 datasets. Our method shows an improvement of 1.37% - 4.31% in F1 (macro) score over the baseline across the 4 different datasets.

Review-based Product Question Answering (PQA) allows e-commerce platforms to automatically address customer queries by leveraging insights from user reviews. However, existing PQA systems generate answers with only a single perspective, failing to capture the diversity of customer opinions. In this paper we introduce a novel task Quantitative Query-Focused Summarization (QQSUM), which aims to summarize diverse customer opinions into representative Key Points (KPs) and quantify their prevalence to effectively answer user queries. While Retrieval-Augmented Generation (RAG) shows promise for PQA, its generated answers still fall short of capturing the full diversity of viewpoints. To tackle this challenge, our model QQSUM-RAG, which extends RAG, employs few-shot learning to jointly train a KP-oriented retriever and a KP summary generator, enabling KP-based summaries that capture diverse and representative opinions. Experimental results demonstrate that QQSUM-RAG achieves superior performance compared to state-of-the-art RAG baselines in both textual quality and quantification accuracy of opinions. Our source code is available at: https://github.com/antangrocket1312/QQSUMM

We present AgentLens, a production-assessed benchmark for interactive code agents. Most code-agent benchmarks reduce a run to a single bit -- did the task pass? -- but the people who actually use these agents experience the entire trajectory: how the agent follows instructions, uses its tools, verifies its own work, recovers from mistakes, and talks to them along the way. AgentLens evaluates that whole trajectory. It pairs formal verification, where an objective check exists, with LLM-written trajectory reviews and side-by-side comparisons, so that each run yields a readable explanation of why the score is what it is. This makes AgentLens useful for more than ranking models: we use it to diagnose model behavior, compare successive versions of our own agent, and catch product regressions in a nightly evaluation pipeline. We release the benchmark as open source at https://github.com/agent-lens/agent-lens-bench.

We present the Multilingual Amazon Reviews Corpus (MARC), a large-scale collection of Amazon reviews for multilingual text classification. The corpus contains reviews in English, Japanese, German, French, Spanish, and Chinese, which were collected between 2015 and 2019. Each record in the dataset contains the review text, the review title, the star rating, an anonymized reviewer ID, an anonymized product ID, and the coarse-grained product category (e.g., 'books', 'appliances', etc.) The corpus is balanced across the 5 possible star ratings, so each rating constitutes 20% of the reviews in each language. For each language, there are 200,000, 5,000, and 5,000 reviews in the training, development, and test sets, respectively. We report baseline results for supervised text classification and zero-shot cross-lingual transfer learning by fine-tuning a multilingual BERT model on reviews data. We propose the use of mean absolute error (MAE) instead of classification accuracy for this task, since MAE accounts for the ordinal nature of the ratings.

As the e-commerce market continues to expand and online transactions proliferate, customer reviews have emerged as a critical element in shaping the purchasing decisions of prospective buyers. Previous studies have endeavored to identify key aspects of customer reviews through the development of sentiment analysis models and topic models. However, extracting specific dissatisfaction factors remains a challenging task. In this study, we delineate the pain point detection problem and propose Painsight, an unsupervised framework for automatically extracting distinct dissatisfaction factors from customer reviews without relying on ground truth labels. Painsight employs pre-trained language models to construct sentiment analysis and topic models, leveraging attribution scores derived from model gradients to extract dissatisfaction factors. Upon application of the proposed methodology to customer review data spanning five product categories, we successfully identified and categorized dissatisfaction factors within each group, as well as isolated factors for each type. Notably, Painsight outperformed benchmark methods, achieving substantial performance enhancements and exceptional results in human evaluations.

A movie that is thoroughly enjoyed and recommended by an individual might be hated by another. One characteristic of humans is the ability to have feelings which could be positive or negative. To automatically classify and study human feelings, an aspect of natural language processing, sentiment analysis and opinion mining were designed to understand human feelings regarding several issues which could affect a product, a social media platforms, government, or societal discussions or even movies. Several works on sentiment analysis have been done on high resource languages while low resources languages like Yoruba have been sidelined. Due to the scarcity of datasets and linguistic architectures that will suit low resource languages, African languages "low resource languages" have been ignored and not fully explored. For this reason, our attention is placed on Yoruba to explore sentiment analysis on reviews of Nigerian movies. The data comprised 1500 movie reviews that were sourced from IMDB, Rotten Tomatoes, Letterboxd, Cinemapointer and Nollyrated. We develop sentiment classification models using the state-of-the-art pre-trained language models like mBERT and AfriBERTa to classify the movie reviews.

Aspect-based Sentiment Analysis (ABSA) is a critical task in Natural Language Processing (NLP) that focuses on extracting sentiments related to specific aspects within a text, offering deep insights into customer opinions. Traditional sentiment analysis methods, while useful for determining overall sentiment, often miss the implicit opinions about particular product or service features. This paper presents a comprehensive review of the evolution of ABSA methodologies, from lexicon-based approaches to machine learning and deep learning techniques. We emphasize the recent advancements in Transformer-based models, particularly Bidirectional Encoder Representations from Transformers (BERT) and its variants, which have set new benchmarks in ABSA tasks. We focused on finetuning Llama and Mistral models, building hybrid models using the SetFit framework, and developing our own model by exploiting the strengths of state-of-the-art (SOTA) Transformer-based models for aspect term extraction (ATE) and aspect sentiment classification (ASC). Our hybrid model Instruct - DeBERTa uses SOTA InstructABSA for aspect extraction and DeBERTa-V3-baseabsa-V1 for aspect sentiment classification. We utilize datasets from different domains to evaluate our model's performance. Our experiments indicate that the proposed hybrid model significantly improves the accuracy and reliability of sentiment analysis across all experimented domains. As per our findings, our hybrid model Instruct - DeBERTa is the best-performing model for the joint task of ATE and ASC for both SemEval restaurant 2014 and SemEval laptop 2014 datasets separately. By addressing the limitations of existing methodologies, our approach provides a robust solution for understanding detailed consumer feedback, thus offering valuable insights for businesses aiming to enhance customer satisfaction and product development.

Helpful reviews have been essential for the success of e-commerce services, as they help customers make quick purchase decisions and benefit the merchants in their sales. While many reviews are informative, others provide little value and may contain spam, excessive appraisal, or unexpected biases. With the large volume of reviews and their uneven quality, the problem of detecting helpful reviews has drawn much attention lately. Existing methods for identifying helpful reviews primarily focus on review text and ignore the two key factors of (1) who post the reviews and (2) when the reviews are posted. Moreover, the helpfulness votes suffer from scarcity for less popular products and recently submitted (a.k.a., cold-start) reviews. To address these challenges, we introduce a dataset and develop a model that integrates the reviewer's expertise, derived from the past review history of the reviewers, and the temporal dynamics of the reviews to automatically assess review helpfulness. We conduct experiments on our dataset to demonstrate the effectiveness of incorporating these factors and report improved results compared to several well-established baselines.

This study introduces Query Attribute Modeling (QAM), a hybrid framework that enhances search precision and relevance by decomposing open text queries into structured metadata tags and semantic elements. QAM addresses traditional search limitations by automatically extracting metadata filters from free-form text queries, reducing noise and enabling focused retrieval of relevant items. Experimental evaluation using the Amazon Toys Reviews dataset (10,000 unique items with 40,000+ reviews and detailed product attributes) demonstrated QAM's superior performance, achieving a mean average precision at 5 (mAP@5) of 52.99\%. This represents significant improvement over conventional methods, including BM25 keyword search, encoder-based semantic similarity search, cross-encoder re-ranking, and hybrid search combining BM25 and semantic results via Reciprocal Rank Fusion (RRF). The results establish QAM as a robust solution for Enterprise Search applications, particularly in e-commerce systems.

Review websites, such as TripAdvisor and Yelp, allow users to post online reviews for various businesses, products and services, and have been recently shown to have a significant influence on consumer shopping behaviour. An online review typically consists of free-form text and a star rating out of 5. The problem of predicting a user's star rating for a product, given the user's text review for that product, is called Review Rating Prediction and has lately become a popular, albeit hard, problem in machine learning. In this paper, we treat Review Rating Prediction as a multi-class classification problem, and build sixteen different prediction models by combining four feature extraction methods, (i) unigrams, (ii) bigrams, (iii) trigrams and (iv) Latent Semantic Indexing, with four machine learning algorithms, (i) logistic regression, (ii) Naive Bayes classification, (iii) perceptrons, and (iv) linear Support Vector Classification. We analyse the performance of each of these sixteen models to come up with the best model for predicting the ratings from reviews. We use the dataset provided by Yelp for training and testing the models.

Evaluating web usability typically requires time-consuming user studies and expert reviews, which often limits iteration speed during product development, especially for small teams and agile workflows. We present Avenir-UX, a user-experience evaluation agent that simulates user behavior on websites and produces standardized usability. Unlike traditional tools that rely on DOM parsing, Avenir-UX grounds actions and observations, enabling it to interact with real web pages end-to-end while maintaining a coherent trace of the user journey. Building on Avenir-Web, our system pairs this robust interaction with simulated user behavior profiles and a structured evaluation protocol that integrates the System Usability Scale (SUS), step-wise Single Ease Questions (SEQ), and concurrent Think Aloud. Subsequently, a comprehensive User Experience (UX) report will be generated. We discuss the architecture of Avenir-UX and illustrate how its multimodal grounding improves robustness for web-based interaction and UX evaluation scenarios, paving the way for a new era of continuous, scalable, and data-driven usability testing that empowers every developer to build web interfaces that are usable. Code is available at: https://github.com/Onflow-AI/Avenir-UX

E-commerce search and recommendation usually operate on structured data such as product catalogs and taxonomies. However, creating better search and recommendation systems often requires a large variety of unstructured data including customer reviews and articles on the web. Traditionally, the solution has always been converting unstructured data into structured data through information extraction, and conducting search over the structured data. However, this is a costly approach that often has low quality. In this paper, we envision a solution that does entirely the opposite. Instead of converting unstructured data (web pages, customer reviews, etc) to structured data, we instead convert structured data (product inventory, catalogs, taxonomies, etc) into textual data, which can be easily integrated into the text corpus that trains LLMs. Then, search and recommendation can be performed through a Q/A mechanism through an LLM instead of using traditional information retrieval methods over structured data.

Much of the world's most valued data is stored in relational databases and data warehouses, where the data is organized into many tables connected by primary-foreign key relations. However, building machine learning models using this data is both challenging and time consuming. The core problem is that no machine learning method is capable of learning on multiple tables interconnected by primary-foreign key relations. Current methods can only learn from a single table, so the data must first be manually joined and aggregated into a single training table, the process known as feature engineering. Feature engineering is slow, error prone and leads to suboptimal models. Here we introduce an end-to-end deep representation learning approach to directly learn on data laid out across multiple tables. We name our approach Relational Deep Learning (RDL). The core idea is to view relational databases as a temporal, heterogeneous graph, with a node for each row in each table, and edges specified by primary-foreign key links. Message Passing Graph Neural Networks can then automatically learn across the graph to extract representations that leverage all input data, without any manual feature engineering. Relational Deep Learning leads to more accurate models that can be built much faster. To facilitate research in this area, we develop RelBench, a set of benchmark datasets and an implementation of Relational Deep Learning. The data covers a wide spectrum, from discussions on Stack Exchange to book reviews on the Amazon Product Catalog. Overall, we define a new research area that generalizes graph machine learning and broadens its applicability to a wide set of AI use cases.

Online marketplaces will be transformed by autonomous AI agents acting on behalf of consumers. Rather than humans browsing and clicking, vision-language-model (VLM) agents can parse webpages, evaluate products, and transact. This raises a fundamental question: what do AI agents buy, and why? We develop ACES, a sandbox environment that pairs a platform-agnostic VLM agent with a fully programmable mock marketplace to study this question. We first conduct basic rationality checks in the context of simple tasks, and then, by randomizing product positions, prices, ratings, reviews, sponsored tags, and platform endorsements, we obtain causal estimates of how frontier VLMs actually shop. Models show strong but heterogeneous position effects: all favor the top row, yet different models prefer different columns, undermining the assumption of a universal "top" rank. They penalize sponsored tags and reward endorsements. Sensitivities to price, ratings, and reviews are directionally human-like but vary sharply in magnitude across models. Motivated by scenarios where sellers use AI agents to optimize product listings, we show that a seller-side agent that makes minor tweaks to product descriptions, targeting AI buyer preferences, can deliver substantial market-share gains if AI-mediated shopping dominates. We also find that modal product choices can differ across models and, in some cases, demand may concentrate on a few select products, raising competition questions. Together, our results illuminate how AI agents may behave in e-commerce settings and surface concrete seller strategy, platform design, and regulatory questions in an AI-mediated ecosystem.

Existing conversational recommendation (CR) systems usually suffer from insufficient item information when conducted on short dialogue history and unfamiliar items. Incorporating external information (e.g., reviews) is a potential solution to alleviate this problem. Given that reviews often provide a rich and detailed user experience on different interests, they are potential ideal resources for providing high-quality recommendations within an informative conversation. In this paper, we design a novel end-to-end framework, namely, Review-augmented Conversational Recommender (RevCore), where reviews are seamlessly incorporated to enrich item information and assist in generating both coherent and informative responses. In detail, we extract sentiment-consistent reviews, perform review-enriched and entity-based recommendations for item suggestions, as well as use a review-attentive encoder-decoder for response generation. Experimental results demonstrate the superiority of our approach in yielding better performance on both recommendation and conversation responding.

User-generated reviews significantly influence consumer decisions, particularly in the travel domain when selecting accommodations. This paper contribution comprising two main elements. Firstly, we present a novel dataset of authentic guest reviews sourced from a prominent online travel platform, totaling over two million reviews from 50,000 distinct accommodations. Secondly, we propose an innovative approach for personalized review ranking. Our method employs contrastive learning to intricately capture the relationship between a review and the contextual information of its respective reviewer. Through a comprehensive experimental study, we demonstrate that our approach surpasses several baselines across all reported metrics. Augmented by a comparative analysis, we showcase the efficacy of our method in elevating personalized review ranking. The implications of our research extend beyond the travel domain, with potential applications in other sectors where personalized review ranking is paramount, such as online e-commerce platforms.

Recent developments in LLMs offer new opportunities for assisting authors in improving their work. In this paper, we envision a use case where authors can receive LLM-generated reviews that uncover weak points in the current draft. While initial methods for automated review generation already exist, these methods tend to produce reviews that lack detail, and they do not cover the range of opinions that human reviewers produce. To address this shortcoming, we propose an efficient two-stage review generation framework called Reviewer2. Unlike prior work, this approach explicitly models the distribution of possible aspects that the review may address. We show that this leads to more detailed reviews that better cover the range of aspects that human reviewers identify in the draft. As part of the research, we generate a large-scale review dataset of 27k papers and 99k reviews that we annotate with aspect prompts, which we make available as a resource for future research.

Recently, recommender systems have been able to emit substantially improved recommendations by leveraging user-provided reviews. Existing methods typically merge all reviews of a given user or item into a long document, and then process user and item documents in the same manner. In practice, however, these two sets of reviews are notably different: users' reviews reflect a variety of items that they have bought and are hence very heterogeneous in their topics, while an item's reviews pertain only to that single item and are thus topically homogeneous. In this work, we develop a novel neural network model that properly accounts for this important difference by means of asymmetric attentive modules. The user module learns to attend to only those signals that are relevant with respect to the target item, whereas the item module learns to extract the most salient contents with regard to properties of the item. Our multi-hierarchical paradigm accounts for the fact that neither are all reviews equally useful, nor are all sentences within each review equally pertinent. Extensive experimental results on a variety of real datasets demonstrate the effectiveness of our method.

Online reviews play a pivotal role in influencing consumer decisions across various domains, from purchasing products to selecting hotels or restaurants. However, the sheer volume of reviews -- often containing repetitive or irrelevant content -- leads to information overload, making it challenging for users to extract meaningful insights. Traditional opinion summarization models face challenges in handling long inputs and large volumes of reviews, while newer Large Language Model (LLM) approaches often fail to generate accurate and faithful summaries. To address those challenges, this paper introduces (1) a new dataset of long-form user reviews, each entity comprising over a thousand reviews, (2) two training-free LLM-based summarization approaches that scale to long inputs, and (3) automatic evaluation metrics. Our dataset of user reviews is paired with in-depth and unbiased critical summaries by domain experts, serving as a reference for evaluation. Additionally, our novel reference-free evaluation metrics provide a more granular, context-sensitive assessment of summary faithfulness. We benchmark several open-source and closed-source LLMs using our methods. Our evaluation reveals that LLMs still face challenges in balancing sentiment and format adherence in long-form summaries, though open-source models can narrow the gap when relevant information is retrieved in a focused manner.

Peer assessment has been widely applied across diverse academic fields over the last few decades and has demonstrated its effectiveness. However, the advantages of peer assessment can only be achieved with high-quality peer reviews. Previous studies have found that high-quality review comments usually comprise several features (e.g., contain suggestions, mention problems, use a positive tone). Thus, researchers have attempted to evaluate peer-review comments by detecting different features using various machine learning and deep learning models. However, there is no single study that investigates using a multi-task learning (MTL) model to detect multiple features simultaneously. This paper presents two MTL models for evaluating peer-review comments by leveraging the state-of-the-art pre-trained language representation models BERT and DistilBERT. Our results demonstrate that BERT-based models significantly outperform previous GloVe-based methods by around 6% in F1-score on tasks of detecting a single feature, and MTL further improves performance while reducing model size.

In the hospitality industry, understanding the factors that drive customer review ratings is critical for improving guest satisfaction and business performance. This work proposes ReviewGraph for Review Rating Prediction (RRP), a novel framework that transforms textual customer reviews into knowledge graphs by extracting (subject, predicate, object) triples and associating sentiment scores. Using graph embeddings (Node2Vec) and sentiment features, the framework predicts review rating scores through machine learning classifiers. We compare ReviewGraph performance with traditional NLP baselines (such as Bag of Words, TF-IDF, and Word2Vec) and large language models (LLMs), evaluating them in the HotelRec dataset. In comparison to the state of the art literature, our proposed model performs similar to their best performing model but with lower computational cost (without ensemble). While ReviewGraph achieves comparable predictive performance to LLMs and outperforms baselines on agreement-based metrics such as Cohen's Kappa, it offers additional advantages in interpretability, visual exploration, and potential integration into Retrieval-Augmented Generation (RAG) systems. This work highlights the potential of graph-based representations for enhancing review analytics and lays the groundwork for future research integrating advanced graph neural networks and fine-tuned LLM-based extraction methods. We will share ReviewGraph output and platform open-sourced on our GitHub page https://github.com/aaronlifenghan/ReviewGraph

Product recommendation systems are important for major movie studios during the movie greenlight process and as part of machine learning personalization pipelines. Collaborative Filtering (CF) models have proved to be effective at powering recommender systems for online streaming services with explicit customer feedback data. CF models do not perform well in scenarios in which feedback data is not available, in cold start situations like new product launches, and situations with markedly different customer tiers (e.g., high frequency customers vs. casual customers). Generative natural language models that create useful theme-based representations of an underlying corpus of documents can be used to represent new product descriptions, like new movie plots. When combined with CF, they have shown to increase the performance in cold start situations. Outside of those cases though in which explicit customer feedback is available, recommender engines must rely on binary purchase data, which materially degrades performance. Fortunately, purchase data can be combined with product descriptions to generate meaningful representations of products and customer trajectories in a convenient product space in which proximity represents similarity. Learning to measure the distance between points in this space can be accomplished with a deep neural network that trains on customer histories and on dense vectorizations of product descriptions. We developed a system based on Collaborative (Deep) Metric Learning (CML) to predict the purchase probabilities of new theatrical releases. We trained and evaluated the model using a large dataset of customer histories, and tested the model for a set of movies that were released outside of the training window. Initial experiments show gains relative to models that do not train on collaborative preferences.

Recommender Systems have been the cornerstone of online retailers. Traditionally they were based on rules, relevance scores, ranking algorithms, and supervised learning algorithms, but now it is feasible to use reinforcement learning algorithms to generate meaningful recommendations. This work investigates and develops means to setup a reproducible testbed, and evaluate different state of the art algorithms in a realistic environment. It entails a proposal, literature review, methodology, results, and comments.

Providing constructive feedback to paper authors is a core component of peer review. With reviewers increasingly having less time to perform reviews, automated support systems are required to ensure high reviewing quality, thus making the feedback in reviews useful for authors. To this end, we identify four key aspects of review comments (individual points in weakness sections of reviews) that drive the utility for authors: Actionability, Grounding & Specificity, Verifiability, and Helpfulness. To enable evaluation and development of models assessing review comments, we introduce the RevUtil dataset. We collect 1,430 human-labeled review comments and scale our data with 10k synthetically labeled comments for training purposes. The synthetic data additionally contains rationales, i.e., explanations for the aspect score of a review comment. Employing the RevUtil dataset, we benchmark fine-tuned models for assessing review comments on these aspects and generating rationales. Our experiments demonstrate that these fine-tuned models achieve agreement levels with humans comparable to, and in some cases exceeding, those of powerful closed models like GPT-4o. Our analysis further reveals that machine-generated reviews generally underperform human reviews on our four aspects.

Large Language Models are versatile general-task solvers, and their capabilities can truly assist people with scholarly peer review as pre-review agents, if not as fully autonomous peer-review agents. While incredibly beneficial, automating academic peer-review, as a concept, raises concerns surrounding safety, research integrity, and the validity of the academic peer-review process. The majority of the studies performing a systematic evaluation of frontier LLMs generating reviews across science disciplines miss the mark on addressing the alignment/misalignment of reviews along with the utility of LLM generated reviews when compared against publication outcomes such as Citations, Hit-papers, Novelty, and Disruption. This paper presents an experimental study in which we gathered ground-truth reviewer ratings from OpenReview and used various frontier open-weight LLMs to generate reviews of papers to gauge the safety and reliability of incorporating LLMs into the scientific review pipeline. Our findings demonstrate the utility of frontier open-weight LLMs as pre-review screening agents despite highlighting fundamental misalignment risks when deployed as autonomous reviewers. Our results show that all models exhibit weak correlation with human peer reviewers (0.15), with systematic overestimation bias of 3-5 points and uniformly high confidence scores (8.0-9.0/10) despite prediction errors. However, we also observed that LLM reviews correlate more strongly with post-publication metrics than with human scores, suggesting potential utility as pre-review screening tools. Our findings highlight the potential and address the pitfalls of automating peer reviews with language models. We open-sourced our dataset D_{LMRSD} to help the research community expand the safety framework of automating scientific reviews.

We present OpenReviewer, an open-source system for generating high-quality peer reviews of machine learning and AI conference papers. At its core is Llama-OpenReviewer-8B, an 8B parameter language model specifically fine-tuned on 79,000 expert reviews from top conferences. Given a PDF paper submission and review template as input, OpenReviewer extracts the full text, including technical content like equations and tables, and generates a structured review following conference-specific guidelines. Our evaluation on 400 test papers shows that OpenReviewer produces considerably more critical and realistic reviews compared to general-purpose LLMs like GPT-4 and Claude-3.5. While other LLMs tend toward overly positive assessments, OpenReviewer's recommendations closely match the distribution of human reviewer ratings. The system provides authors with rapid, constructive feedback to improve their manuscripts before submission, though it is not intended to replace human peer review. OpenReviewer is available as an online demo and open-source tool.

To assist human review process, we build a novel ReviewRobot to automatically assign a review score and write comments for multiple categories such as novelty and meaningful comparison. A good review needs to be knowledgeable, namely that the comments should be constructive and informative to help improve the paper; and explainable by providing detailed evidence. ReviewRobot achieves these goals via three steps: (1) We perform domain-specific Information Extraction to construct a knowledge graph (KG) from the target paper under review, a related work KG from the papers cited by the target paper, and a background KG from a large collection of previous papers in the domain. (2) By comparing these three KGs, we predict a review score and detailed structured knowledge as evidence for each review category. (3) We carefully select and generalize human review sentences into templates, and apply these templates to transform the review scores and evidence into natural language comments. Experimental results show that our review score predictor reaches 71.4%-100% accuracy. Human assessment by domain experts shows that 41.7%-70.5% of the comments generated by ReviewRobot are valid and constructive, and better than human-written ones for 20% of the time. Thus, ReviewRobot can serve as an assistant for paper reviewers, program chairs and authors.

Peer review is essential for scientific progress but faces growing challenges due to increasing submission volumes and reviewer fatigue. Existing automated review approaches struggle with factual accuracy, rating consistency, and analytical depth, often generating superficial or generic feedback lacking the insights characteristic of high-quality human reviews. We introduce ReviewRL, a reinforcement learning framework for generating comprehensive and factually grounded scientific paper reviews. Our approach combines: (1) an ArXiv-MCP retrieval-augmented context generation pipeline that incorporates relevant scientific literature, (2) supervised fine-tuning that establishes foundational reviewing capabilities, and (3) a reinforcement learning procedure with a composite reward function that jointly enhances review quality and rating accuracy. Experiments on ICLR 2025 papers demonstrate that ReviewRL significantly outperforms existing methods across both rule-based metrics and model-based quality assessments. ReviewRL establishes a foundational framework for RL-driven automatic critique generation in scientific discovery, demonstrating promising potential for future development in this domain. The implementation of ReviewRL will be released at GitHub.

The rapid adoption of Large Language Models (LLMs) has spurred interest in automated peer review; however, progress is currently stifled by benchmarks that treat reviewing primarily as a rating prediction task. We argue that the utility of a review lies in its textual justification--its arguments, questions, and critique--rather than a scalar score. To address this, we introduce Beyond Rating, a holistic evaluation framework that assesses AI reviewers across five dimensions: Content Faithfulness, Argumentative Alignment, Focus Consistency, Question Constructiveness, and AI-Likelihood. Notably, we propose a Max-Recall strategy to accommodate valid expert disagreement and introduce a curated dataset of paper with high-confidence reviews, rigorously filtered to remove procedural noise. Extensive experiments demonstrate that while traditional n-gram metrics fail to reflect human preferences, our proposed text-centric metrics--particularly the recall of weakness arguments--correlate strongly with rating accuracy. These findings establish that aligning AI critique focus with human experts is a prerequisite for reliable automated scoring, offering a robust standard for future research.

Literature research, vital for scientific work, faces the challenge of the surging torrent of information in the vast ocean of literature exceeding researchers' processing capabilities. To address this issue, we present an automated review generation method based on Large Language Models (LLMs), aimed at overcoming efficiency bottlenecks in literature processing and reducing cognitive load. Our statistically validated evaluation framework demonstrates that the generated reviews match or exceed manual quality, offering broad applicability across research fields due to minimal domain knowledge requirements. In a case study on propane dehydrogenation (PDH) catalysts, our method swiftly analyzed 343 articles, averaging seconds per article per LLM account, producing comprehensive reviews spanning 35 topics. Extended analysis of 1041 articles provided deep insights into catalysts' composition, structure, and performance. Recognizing LLMs' hallucinations, we implemented a multi-layered quality control strategy, effectively mitigating risks and ensuring reliability, as quantitatively demonstrated through manual verification. Expert verification confirms the accuracy and citation integrity of generated reviews, demonstrating LLM hallucination risks reduced to below 0.5\% with over 95\% confidence. Released Windows application enables one-click review generation, aiding researchers in tracking advancements and recommending literature. This approach showcases LLMs' role in enhancing scientific research productivity and sets the stage for further exploration.

We study the problem of opinion highlights generation from large volumes of user reviews, often exceeding thousands per entity, where existing methods either fail to scale or produce generic, one-size-fits-all summaries that overlook personalized needs. To tackle this, we introduce OpinioRAG, a scalable, training-free framework that combines RAG-based evidence retrieval with LLMs to efficiently produce tailored summaries. Additionally, we propose novel reference-free verification metrics designed for sentiment-rich domains, where accurately capturing opinions and sentiment alignment is essential. These metrics offer a fine-grained, context-sensitive assessment of factual consistency. To facilitate evaluation, we contribute the first large-scale dataset of long-form user reviews, comprising entities with over a thousand reviews each, paired with unbiased expert summaries and manually annotated queries. Through extensive experiments, we identify key challenges, provide actionable insights into improving systems, pave the way for future research, and position OpinioRAG as a robust framework for generating accurate, relevant, and structured summaries at scale.

This study compares the performance of AI-generated and human-written product descriptions using a multifaceted evaluation model. We analyze descriptions for 100 products generated by four AI models (Gemma 2B, LLAMA, GPT2, and ChatGPT 4) with and without sample descriptions, against human-written descriptions. Our evaluation metrics include sentiment, readability, persuasiveness, Search Engine Optimization(SEO), clarity, emotional appeal, and call-to-action effectiveness. The results indicate that ChatGPT 4 performs the best. In contrast, other models demonstrate significant shortcomings, producing incoherent and illogical output that lacks logical structure and contextual relevance. These models struggle to maintain focus on the product being described, resulting in disjointed sentences that do not convey meaningful information. This research provides insights into the current capabilities and limitations of AI in the creation of content for e-Commerce.

We take a snapshot of current resources available for teaching and learning AI with a focus on the Galleries, Libraries, Archives and Museums (GLAM) community. The review was carried out in 2021 and 2022. The review provides an overview of material we identified as being relevant, offers a description of this material and makes recommendations for future work in this area.

Recommender systems increasingly aim to combine signals from both user reviews and purchase (or other interaction) behaviors. While user-written comments provide explicit insights about preferences, merging these textual representations from large language models (LLMs) with graph-based embeddings of user actions remains a challenging task. In this work, we propose a framework that employs both a Graph Neural Network (GNN)-based model and an LLM to produce review-aware representations, preserving review semantics while mitigating textual noise. Our approach utilizes a hybrid objective that balances user-item interactions against text-derived features, ensuring that user's both behavioral and linguistic signals are effectively captured. We evaluate this method on multiple datasets from diverse application domains, demonstrating consistent improvements over a baseline GNN-based recommender model. Notably, our model achieves significant gains in recommendation accuracy when review data is sparse or unevenly distributed. These findings highlight the importance of integrating LLM-driven textual feedback with GNN-derived user behavioral patterns to develop robust, context-aware recommender systems.

Conducting literature reviews for scientific papers is essential for understanding research, its limitations, and building on existing work. It is a tedious task which makes an automatic literature review generator appealing. Unfortunately, many existing works that generate such reviews using Large Language Models (LLMs) have significant limitations. They tend to hallucinate-generate non-factual information-and ignore the latest research they have not been trained on. To address these limitations, we propose a toolkit that operates on Retrieval Augmented Generation (RAG) principles, specialized prompting and instructing techniques with the help of LLMs. Our system first initiates a web search to retrieve relevant papers by summarizing user-provided abstracts into keywords using an off-the-shelf LLM. Authors can enhance the search by supplementing it with relevant papers or keywords, contributing to a tailored retrieval process. Second, the system re-ranks the retrieved papers based on the user-provided abstract. Finally, the related work section is generated based on the re-ranked results and the abstract. There is a substantial reduction in time and effort for literature review compared to traditional methods, establishing our toolkit as an efficient alternative. Our project page including the demo and toolkit can be accessed here: https://litllm.github.io

By consolidating scattered knowledge, the literature review provides a comprehensive understanding of the investigated topic. However, reading, conducting, or peer-reviewing review papers generally demands a significant investment of time and effort from researchers. To improve efficiency, this paper aims to provide a thorough review of reviews in the PAMI field from diverse perspectives. First, this paper proposes several article-level, field-normalized, and large language model-empowered bibliometric indicators to evaluate reviews. To facilitate this, a meta-data database dubbed RiPAMI, and a topic dataset are constructed. Second, based on these indicators, the study presents comparative analyses of representative reviews, unveiling the characteristics of publications across various fields, periods, and journals. The newly emerging AI-generated literature reviews are also appraised, and the observed differences suggest that most AI-generated reviews still lag behind human-authored reviews in multiple aspects. Third, we briefly provide a subjective evaluation of representative PAMI reviews and introduce a paper structure-based typology of literature reviews. This typology may improve the clarity and effectiveness for scholars in reading and writing reviews, while also serving as a guide for AI systems in generating well-organized reviews. Finally, this work offers insights into the current challenges of literature reviews and envisions future directions for their development.

Large language models (LLMs) have shown promise in automating scientific peer review. However, existing approaches often struggle to generate in-depth reviews supported by concrete evidence. We argue that a key limitation is the lack of flexibility to proactively investigate suspicious parts of a paper based on accumulated evidence, as human reviewers do. In this paper, we explore how to enable an LLM-based review agent to perform such proactive investigation. We find that this can be naturally formulated as a Markov Decision Process (MDP), and propose ProReviewer, a scientific peer review agent that proactively reviews a paper guided by a maintained, structured review log. The structured review log serves as a workspace for the agent to track evidence and intermediate findings collected during review. Experiments show that ProReviewer with an 8B backbone, trained by supervised fine-tuning and optimized by reinforcement learning, achieves the highest average score across five quality dimensions, outperforming prompt-based methods with much larger frontier LLMs by up to 39% and the strongest fine-tuned baseline by 16% relatively. It also attains the highest win rates against baselines in human evaluation.

Embedding based product recommendations have gained popularity in recent years due to its ability to easily integrate to large-scale systems and allowing nearest neighbor searches in real-time. The bulk of studies in this area has predominantly been focused on similar item recommendations. Research on complementary item recommendations, on the other hand, still remains considerably under-explored. We define similar items as items that are interchangeable in terms of their utility and complementary items as items that serve different purposes, yet are compatible when used with one another. In this paper, we apply a novel approach to finding complementary items by leveraging dual embedding representations for products. We demonstrate that the notion of relatedness discovered in NLP for skip-gram negative sampling (SGNS) models translates effectively to the concept of complementarity when training item representations using co-purchase data. Since sparsity of purchase data is a major challenge in real-world scenarios, we further augment the model using synthetic samples to extend coverage. This allows the model to provide complementary recommendations for items that do not share co-purchase data by leveraging other abundantly available data modalities such as images, text, clicks etc. We establish the effectiveness of our approach in improving both coverage and quality of recommendations on real world data for a major online retail company. We further show the importance of task specific hyperparameter tuning in training SGNS. Our model is effective yet simple to implement, making it a great candidate for generating complementary item recommendations at any e-commerce website.

We present ShoppingComp, a challenging real-world benchmark for rigorously evaluating LLM-powered shopping agents on three core capabilities: precise product retrieval, expert-level report generation, and safety critical decision making. Unlike prior e-commerce benchmarks, ShoppingComp introduces highly complex tasks under the principle of guaranteeing real products and ensuring easy verifiability, adding a novel evaluation dimension for identifying product safety hazards alongside recommendation accuracy and report quality. The benchmark comprises 120 tasks and 1,026 scenarios, curated by 35 experts to reflect authentic shopping needs. Results reveal stark limitations of current LLMs: even state-of-the-art models achieve low performance (e.g., 11.22% for GPT-5, 3.92% for Gemini-2.5-Flash). These findings highlight a substantial gap between research benchmarks and real-world deployment, where LLMs make critical errors such as failure to identify unsafe product usage or falling for promotional misinformation, leading to harmful recommendations. ShoppingComp fills the gap and thus establishes a new standard for advancing reliable and practical agents in e-commerce.

Online reviews in the form of user-generated content (UGC) significantly impact consumer decision-making. However, the pervasive issue of not only human fake content but also machine-generated content challenges UGC's reliability. Recent advances in Large Language Models (LLMs) may pave the way to fabricate indistinguishable fake generated content at a much lower cost. Leveraging OpenAI's GPT-4-Turbo and DALL-E-2 models, we craft AiGen-FoodReview, a multi-modal dataset of 20,144 restaurant review-image pairs divided into authentic and machine-generated. We explore unimodal and multimodal detection models, achieving 99.80% multimodal accuracy with FLAVA. We use attributes from readability and photographic theories to score reviews and images, respectively, demonstrating their utility as hand-crafted features in scalable and interpretable detection models, with comparable performance. The paper contributes by open-sourcing the dataset and releasing fake review detectors, recommending its use in unimodal and multimodal fake review detection tasks, and evaluating linguistic and visual features in synthetic versus authentic data.

We propose Meta-Prod2vec, a novel method to compute item similarities for recommendation that leverages existing item metadata. Such scenarios are frequently encountered in applications such as content recommendation, ad targeting and web search. Our method leverages past user interactions with items and their attributes to compute low-dimensional embeddings of items. Specifically, the item metadata is in- jected into the model as side information to regularize the item embeddings. We show that the new item representa- tions lead to better performance on recommendation tasks on an open music dataset.

Product search is a crucial component of modern e-commerce platforms, with billions of user queries every day. In product search systems, first-stage retrieval should achieve high recall while ensuring efficient online deployment. Sparse retrieval is particularly attractive in this context due to its interpretability and storage efficiency. However, sparse retrieval methods suffer from severe vocabulary mismatch issues, leading to suboptimal performance in product search scenarios. With their potential for semantic analysis, large language models (LLMs) offer a promising avenue for mitigating vocabulary mismatch issues and thereby improving retrieval quality. Directly applying LLMs to sparse retrieval in product search exposes two key challenges:(1)Queries and product titles are typically short and highly susceptible to LLM-induced hallucinations, such as generating irrelevant expansion terms or underweighting critical literal terms like brand names and model numbers;(2)The large vocabulary space of LLMs leads to difficulty in initializing training effectively, making it challenging to learn meaningful sparse representations in such ultra-high-dimensional spaces.To address these challenges, we propose PROSPER, a framework for PROduct search leveraging LLMs as SParsE Retrievers. PROSPER incorporates: (1)A literal residual network that alleviates hallucination in lexical expansion by reinforcing underweighted literal terms through a residual compensation mechanism; and (2)A lexical focusing window that facilitates effective training initialization via a coarse-to-fine sparsification strategy.Extensive offline and online experiments show that PROSPER significantly outperforms sparse baselines and achieves recall performance comparable to advanced dense retrievers, while also achieving revenue increments online.

Collaborative filtering drives many successful recommender systems but struggles with fine-grained user-item interactions and explainability. As users increasingly seek transparent recommendations, generating textual explanations through language models has become a critical research area. Existing methods employ either RNNs or Transformers. However, RNN-based approaches fail to leverage the capabilities of pre-trained Transformer models, whereas Transformer-based methods often suffer from suboptimal adaptation and neglect aspect modeling, which is crucial for personalized explanations. We propose ELIXIR (Efficient and LIghtweight model for eXplaIning Recommendations), a multi-task model combining rating prediction with personalized review generation. ELIXIR jointly learns global and aspect-specific representations of users and items, optimizing overall rating, aspect-level ratings, and review generation, with personalized attention to emphasize aspect importance. Based on a T5-small (60M) model, we demonstrate the effectiveness of our aspect-based architecture in guiding text generation in a personalized context, where state-of-the-art approaches exploit much larger models but fail to match user preferences as well. Experimental results on TripAdvisor and RateBeer demonstrate that ELIXIR significantly outperforms strong baseline models, especially in review generation.

Peer review in machine learning is under growing pressure from rising submission volume and limited reviewer time. Most LLM-based reviewing systems read only the manuscript and generate comments from the paper's own narrative. This makes their outputs sensitive to presentation quality and leaves them weak when the evidence needed for review lies in related work or released code. We present FactReview, an evidence-grounded reviewing system that combines claim extraction, literature positioning, and execution-based claim verification. Given a submission, FactReview identifies major claims and reported results, retrieves nearby work to clarify the paper's technical position, and, when code is available, executes the released repository under bounded budgets to test central empirical claims. It then produces a concise review and an evidence report that assigns each major claim one of five labels: Supported, Supported by the paper, Partially supported, In conflict, or Inconclusive. In a case study on CompGCN, FactReview reproduces results that closely match those reported for link prediction and node classification, yet also shows that the paper's broader performance claim across tasks is not fully sustained: on MUTAG graph classification, the reproduced result is 88.4%, whereas the strongest baseline reported in the paper remains 92.6%. The claim is therefore only partially supported. More broadly, this case suggests that AI is most useful in peer review not as a final decision-maker, but as a tool for gathering evidence and helping reviewers produce more evidence-grounded assessments. The code is public at https://github.com/DEFENSE-SEU/Review-Assistant.

This work is motivated by two key trends. On one hand, large language models (LLMs) have shown remarkable versatility in various generative tasks such as writing, drawing, and question answering, significantly reducing the time required for many routine tasks. On the other hand, researchers, whose work is not only time-consuming but also highly expertise-demanding, face increasing challenges as they have to spend more time reading, writing, and reviewing papers. This raises the question: how can LLMs potentially assist researchers in alleviating their heavy workload? This study focuses on the topic of LLMs assist NLP Researchers, particularly examining the effectiveness of LLM in assisting paper (meta-)reviewing and its recognizability. To address this, we constructed the ReviewCritique dataset, which includes two types of information: (i) NLP papers (initial submissions rather than camera-ready) with both human-written and LLM-generated reviews, and (ii) each review comes with "deficiency" labels and corresponding explanations for individual segments, annotated by experts. Using ReviewCritique, this study explores two threads of research questions: (i) "LLMs as Reviewers", how do reviews generated by LLMs compare with those written by humans in terms of quality and distinguishability? (ii) "LLMs as Metareviewers", how effectively can LLMs identify potential issues, such as Deficient or unprofessional review segments, within individual paper reviews? To our knowledge, this is the first work to provide such a comprehensive analysis.

This study explores the use of LLMs for providing quantitative zero-shot sentiment analysis of implicit software desirability, addressing a critical challenge in product evaluation where traditional review scores, though convenient, fail to capture the richness of qualitative user feedback. Innovations include establishing a method that 1) works with qualitative user experience data without the need for explicit review scores, 2) focuses on implicit user satisfaction, and 3) provides scaled numerical sentiment analysis, offering a more nuanced understanding of user sentiment, instead of simply classifying sentiment as positive, neutral, or negative. Data is collected using the Microsoft Product Desirability Toolkit (PDT), a well-known qualitative user experience analysis tool. For initial exploration, the PDT metric was given to users of two software systems. PDT data was fed through several LLMs (Claude Sonnet 3 and 3.5, GPT4, and GPT4o) and through a leading transfer learning technique, Twitter-Roberta-Base-Sentiment, and Vader, a leading sentiment analysis tool. Each system was asked to evaluate the data in two ways, by looking at the sentiment expressed in the PDT word/explanation pairs; and by looking at the sentiment expressed by the users in their grouped selection of five words and explanations, as a whole. Each LLM provided a sentiment score, its confidence (low, medium, high) in the score, and an explanation of the score. All LLMs tested were able to statistically detect user sentiment from the users' grouped data, whereas TRBS and Vader were not. The confidence and explanation of confidence provided by the LLMs assisted in understanding user sentiment. This study adds deeper understanding of evaluating user experiences, toward the goal of creating a universal tool that quantifies implicit sentiment.

Current opinion summarization systems simply generate summaries reflecting important opinions from customer reviews, but the generated summaries may not attract the reader's attention. Although it is helpful to automatically generate professional reviewer-like summaries from customer reviews, collecting many training pairs of customer and professional reviews is generally tricky. We propose a weakly supervised opinion summarization framework, Noisy Pairing and Partial Supervision (NAPA) that can build a stylized opinion summarization system with no customer-professional review pairs. Experimental results show consistent improvements in automatic evaluation metrics, and qualitative analysis shows that our weakly supervised opinion summarization system can generate summaries that look more like those written by professional reviewers.

This paper introduces BLaIR, a series of pretrained sentence embedding models specialized for recommendation scenarios. BLaIR is trained to learn correlations between item metadata and potential natural language context, which is useful for retrieving and recommending items. To pretrain BLaIR, we collect Amazon Reviews 2023, a new dataset comprising over 570 million reviews and 48 million items from 33 categories, significantly expanding beyond the scope of previous versions. We evaluate the generalization ability of BLaIR across multiple domains and tasks, including a new task named complex product search, referring to retrieving relevant items given long, complex natural language contexts. Leveraging large language models like ChatGPT, we correspondingly construct a semi-synthetic evaluation set, Amazon-C4. Empirical results on the new task, as well as conventional retrieval and recommendation tasks, demonstrate that BLaIR exhibit strong text and item representation capacity. Our datasets, code, and checkpoints are available at: https://github.com/hyp1231/AmazonReviews2023.

Large language models (LLMs) are increasingly used across the scientific workflow, including to draft peer-review reports. However, many AI-generated reviews are superficial and insufficiently actionable, leaving authors without concrete, implementable guidance and motivating the gap this work addresses. We propose RbtAct, which targets actionable review feedback generation and places existing peer review rebuttal at the center of learning. Rebuttals show which reviewer comments led to concrete revisions or specific plans, and which were only defended. Building on this insight, we leverage rebuttal as implicit supervision to directly optimize a feedback generator for actionability. To support this objective, we propose a new task called perspective-conditioned segment-level review feedback generation, in which the model is required to produce a single focused comment based on the complete paper and a specified perspective such as experiments and writing. We also build a large dataset named RMR-75K that maps review segments to the rebuttal segments that address them, with perspective labels and impact categories that order author uptake. We then train the Llama-3.1-8B-Instruct model with supervised fine-tuning on review segments followed by preference optimization using rebuttal derived pairs. Experiments with human experts and LLM-as-a-judge show consistent gains in actionability and specificity over strong baselines while maintaining grounding and relevance.

Medical systematic reviews typically require assessing all the documents retrieved by a search. The reason is two-fold: the task aims for ``total recall''; and documents retrieved using Boolean search are an unordered set, and thus it is unclear how an assessor could examine only a subset. Screening prioritisation is the process of ranking the (unordered) set of retrieved documents, allowing assessors to begin the downstream processes of the systematic review creation earlier, leading to earlier completion of the review, or even avoiding screening documents ranked least relevant. Screening prioritisation requires highly effective ranking methods. Pre-trained language models are state-of-the-art on many IR tasks but have yet to be applied to systematic review screening prioritisation. In this paper, we apply several pre-trained language models to the systematic review document ranking task, both directly and fine-tuned. An empirical analysis compares how effective neural methods compare to traditional methods for this task. We also investigate different types of document representations for neural methods and their impact on ranking performance. Our results show that BERT-based rankers outperform the current state-of-the-art screening prioritisation methods. However, BERT rankers and existing methods can actually be complementary, and thus, further improvements may be achieved if used in conjunction.

Literature reviews are an essential component of scientific research, but they remain time-intensive and challenging to write, especially due to the recent influx of research papers. This paper explores the zero-shot abilities of recent Large Language Models (LLMs) in assisting with the writing of literature reviews based on an abstract. We decompose the task into two components: 1. Retrieving related works given a query abstract, and 2. Writing a literature review based on the retrieved results. We analyze how effective LLMs are for both components. For retrieval, we introduce a novel two-step search strategy that first uses an LLM to extract meaningful keywords from the abstract of a paper and then retrieves potentially relevant papers by querying an external knowledge base. Additionally, we study a prompting-based re-ranking mechanism with attribution and show that re-ranking doubles the normalized recall compared to naive search methods, while providing insights into the LLM's decision-making process. In the generation phase, we propose a two-step approach that first outlines a plan for the review and then executes steps in the plan to generate the actual review. To evaluate different LLM-based literature review methods, we create test sets from arXiv papers using a protocol designed for rolling use with newly released LLMs to avoid test set contamination in zero-shot evaluations. We release this evaluation protocol to promote additional research and development in this regard. Our empirical results suggest that LLMs show promising potential for writing literature reviews when the task is decomposed into smaller components of retrieval and planning. Our project page including a demonstration system and toolkit can be accessed here: https://litllm.github.io.

With the advancement of AI capabilities, AI reviewers are beginning to be deployed in scientific peer review, yet their capability and credibility remain in question: many scientists simply view them as probabilistic systems without the expertise to evaluate research, while other researchers are more optimistic about their readiness without concrete evidence. Understanding what AI reviewers do well, where they fall short, and what challenges remain is essential. However, existing evaluations of AI reviewers have focused on whether their verdicts match human verdicts (e.g., score alignment, acceptance prediction), which is insufficient to characterize their capabilities and limits. In this paper, we close this gap through a large-scale expert annotation study, in which 45 domain scientists in Physical, Biological, and Health Sciences spent 469 hours rating 2,960 individual criticisms (each targeting one specific aspect of a paper) from human-written and AI-generated reviews of 82 Nature-family papers on correctness, significance, and sufficiency of evidence. On a composite of all three dimensions, a reviewing agent powered by GPT-5.2 scores above each paper's top-rated human reviewer (60.0% vs. 48.2%, p = 0.009), while all three AI reviewers (including Gemini 3.0 Pro and Claude Opus 4.5) exceed the lowest-rated human across every dimension. AI reviewers' accurate criticisms are also more often rated significant and well-evidenced, and surface a distinct 26% of issues no human raises. However, AI reviewers overlap far more than humans do (21% vs. 3% for cross-reviewer pairs), and exhibit 16 recurring weaknesses humans do not share, such as limited subfield knowledge, lack of long context management over multiple files, and overly critical stance on minor issues. Overall, our results position current AI reviewers as complements to, not substitutes for, human reviewers.

Explainable Recommender System (ExRec) provides transparency to the recommendation process, increasing users' trust and boosting the operation of online services. With the rise of large language models (LLMs), whose extensive world knowledge and nuanced language understanding enable the generation of human-like, contextually grounded explanations, LLM-powered ExRec has gained great momentum. However, existing LLM-based ExRec models suffer from profile deviation and high retrieval overhead, hindering their deployment. To address these issues, we propose Retrieval-Augmented Recommendation Explanation Generation with Hierarchical Aggregation (REXHA). Specifically, we design a hierarchical aggregation based profiling module that comprehensively considers user and item review information, hierarchically summarizing and constructing holistic profiles. Furthermore, we introduce an efficient retrieval module using two types of pseudo-document queries to retrieve relevant reviews to enhance the generation of recommendation explanations, effectively reducing retrieval latency and improving the recall of relevant reviews. Extensive experiments demonstrate that our method outperforms existing approaches by up to 12.6% w.r.t. the explanation quality while achieving high retrieval efficiency.

Recent research on explainable recommendation generally frames the task as a standard text generation problem, and evaluates models simply based on the textual similarity between the predicted and ground-truth explanations. However, this approach fails to consider one crucial aspect of the systems: whether their outputs accurately reflect the users' (post-purchase) sentiments, i.e., whether and why they would like and/or dislike the recommended items. To shed light on this issue, we introduce new datasets and evaluation methods that focus on the users' sentiments. Specifically, we construct the datasets by explicitly extracting users' positive and negative opinions from their post-purchase reviews using an LLM, and propose to evaluate systems based on whether the generated explanations 1) align well with the users' sentiments, and 2) accurately identify both positive and negative opinions of users on the target items. We benchmark several recent models on our datasets and demonstrate that achieving strong performance on existing metrics does not ensure that the generated explanations align well with the users' sentiments. Lastly, we find that existing models can provide more sentiment-aware explanations when the users' (predicted) ratings for the target items are directly fed into the models as input. We will release our code and datasets upon acceptance.

There are a few prominent practices for conducting reviews of academic literature, including searching for specific keywords on Google Scholar or checking citations from some initial seed paper(s). These approaches serve a critical purpose for academic literature reviews, yet there remain challenges in identifying relevant literature when similar work may utilize different terminology (e.g., mixed-initiative visual analytics papers may not use the same terminology as papers on model-steering, yet the two topics are relevant to one another). In this paper, we introduce a system, VitaLITy, intended to complement existing practices. In particular, VitaLITy promotes serendipitous discovery of relevant literature using transformer language models, allowing users to find semantically similar papers in a word embedding space given (1) a list of input paper(s) or (2) a working abstract. VitaLITy visualizes this document-level embedding space in an interactive 2-D scatterplot using dimension reduction. VitaLITy also summarizes meta information about the document corpus or search query, including keywords and co-authors, and allows users to save and export papers for use in a literature review. We present qualitative findings from an evaluation of VitaLITy, suggesting it can be a promising complementary technique for conducting academic literature reviews. Furthermore, we contribute data from 38 popular data visualization publication venues in VitaLITy, and we provide scrapers for the open-source community to continue to grow the list of supported venues.

Peer review, as a cornerstone of scientific research, ensures the integrity and quality of scholarly work by providing authors with objective feedback for refinement. However, in the traditional peer review process, authors often receive vague or insufficiently detailed feedback, which provides limited assistance and leads to a more time-consuming review cycle. If authors can identify some specific weaknesses in their paper, they can not only address the reviewer's concerns but also improve their work. This raises the critical question of how to enhance authors' comprehension of review comments. In this paper, we present SEAGraph, a novel framework developed to clarify review comments by uncovering the underlying intentions behind them. We construct two types of graphs for each paper: the semantic mind graph, which captures the author's thought process, and the hierarchical background graph, which delineates the research domains related to the paper. A retrieval method is then designed to extract relevant content from both graphs, facilitating coherent explanations for the review comments. Extensive experiments show that SEAGraph excels in review comment understanding tasks, offering significant benefits to authors.

Shopping is a routine activity for sighted individuals, yet for people who are blind or have low vision (pBLV), locating and retrieving products in physical environments remains a challenge. This paper presents a multimodal wearable assistive system that integrates object detection with vision-language models to support independent product or item retrieval, with the goal of enhancing users'autonomy and sense of agency. The system operates through three phases: product search, which identifies target products using YOLO-World detection combined with embedding similarity and color histogram matching; product navigation, which provides spatialized sonification and VLM-generated verbal descriptions to guide users toward the target; and product correction, which verifies whether the user has reached the correct product and provides corrective feedback when necessary. Technical evaluation demonstrated promising performance across all modules, with product detection achieving near-perfect accuracy at close range and high accuracy when facing shelves within 1.5 m. VLM-based navigation achieved up to 94.4% accuracy, and correction accuracy exceeded 86% under optimal model configurations. These results demonstrate the system's potential to address the last-meter problem in assistive shopping. Future work will focus on user studies with pBLV participants and integration with multi-scale navigation ecosystems.

Scientific literature review generation aims to extract and organize important information from an abundant collection of reference papers and produces corresponding reviews while lacking a clear and logical hierarchy. We observe that a high-quality catalogue-guided generation process can effectively alleviate this problem. Therefore, we present an atomic and challenging task named Hierarchical Catalogue Generation for Literature Review as the first step for review generation, which aims to produce a hierarchical catalogue of a review paper given various references. We construct a novel English Hierarchical Catalogues of Literature Reviews Dataset with 7.6k literature review catalogues and 389k reference papers. To accurately assess the model performance, we design two evaluation metrics for informativeness and similarity to ground truth from semantics and structure.Our extensive analyses verify the high quality of our dataset and the effectiveness of our evaluation metrics. We further benchmark diverse experiments on state-of-the-art summarization models like BART and large language models like ChatGPT to evaluate their capabilities. We further discuss potential directions for this task to motivate future research.

Recently, large language models (LLMs) have shown promising abilities to generate novel research ideas in science, a direction which coincides with many foundational principles in computational creativity (CC). In light of these developments, we present an idea generation system named Spark that couples retrieval-augmented idea generation using LLMs with a reviewer model named Judge trained on 600K scientific reviews from OpenReview. Our work is both a system demonstration and intended to inspire other CC researchers to explore grounding the generation and evaluation of scientific ideas within foundational CC principles. To this end, we release the annotated dataset used to train Judge, inviting other researchers to explore the use of LLMs for idea generation and creative evaluations.

Peer review serves as the gatekeeper of science, yet the surge in submissions and widespread adoption of large language models (LLMs) in scholarly evaluation present unprecedented challenges. Recent work has focused on using LLMs to improve review efficiency or generate insightful review content. However, unchecked deficient reviews from both human experts and AI systems threaten to systematically undermine the peer review ecosystem and compromise academic integrity. To address this critical issue, we introduce ReviewGuard, an automated system for detecting and categorizing deficient reviews. ReviewGuard employs a comprehensive four-stage LLM-driven framework that: (1) collects ICLR and NeurIPS papers with their corresponding reviews from OpenReview; (2) annotates review types using GPT-4.1 with human validation; (3) addresses class imbalance and data scarcity through LLM-driven synthetic data augmentation, producing a final corpus of 6,634 papers, 24,657 real reviews, and 46,438 synthetic reviews; and (4) fine-tunes both encoder-based models and open source LLMs. We perform comprehensive feature analysis of the structure and quality of the review text. Compared to sufficient reviews, deficient reviews demonstrate lower rating scores, higher self-reported confidence, reduced structural complexity, and a higher proportion of negative sentiment. AI-generated text detection reveals that, since ChatGPT's emergence, AI-generated reviews have increased dramatically. In the evaluation of deficient review detection models, mixed training with synthetic and real review data provides substantial enhancements to recall and F1 scores on the binary task. This study presents the first LLM-driven system for detecting deficient peer reviews, providing evidence to inform AI governance in peer review while offering valuable insights into human-AI collaboration to maintain academic integrity.

This paper describes a highly developed personalised recommendation system using multimodal, autonomous, multi-agent systems. The system focuses on the incorporation of futuristic AI tech and LLMs like Gemini-1.5- pro and LLaMA-70B to improve customer service experiences especially within e-commerce. Our approach uses multi agent, multimodal systems to provide best possible recommendations to its users. The system is made up of three agents as a whole. The first agent recommends products appropriate for answering the given question, while the second asks follow-up questions based on images that belong to these recommended products and is followed up with an autonomous search by the third agent. It also features a real-time data fetch, user preferences-based recommendations and is adaptive learning. During complicated queries the application processes with Symphony, and uses the Groq API to answer quickly with low response times. It uses a multimodal way to utilize text and images comprehensively, so as to optimize product recommendation and customer interaction.

Code review is a vital but demanding aspect of software development, generating significant interest in automating review comments. Traditional evaluation methods for these comments, primarily based on text similarity, face two major challenges: inconsistent reliability of human-authored comments in open-source projects and the weak correlation of text similarity with objectives like enhancing code quality and detecting defects. This study empirically analyzes benchmark comments using a novel set of criteria informed by prior research and developer interviews. We then similarly revisit the evaluation of existing methodologies. Our evaluation framework, DeepCRCEval, integrates human evaluators and Large Language Models (LLMs) for a comprehensive reassessment of current techniques based on the criteria set. Besides, we also introduce an innovative and efficient baseline, LLM-Reviewer, leveraging the few-shot learning capabilities of LLMs for a target-oriented comparison. Our research highlights the limitations of text similarity metrics, finding that less than 10% of benchmark comments are high quality for automation. In contrast, DeepCRCEval effectively distinguishes between high and low-quality comments, proving to be a more reliable evaluation mechanism. Incorporating LLM evaluators into DeepCRCEval significantly boosts efficiency, reducing time and cost by 88.78% and 90.32%, respectively. Furthermore, LLM-Reviewer demonstrates significant potential of focusing task real targets in comment generation.

The analysis of consumer sentiment, as expressed through reviews, can provide a wealth of insight regarding the quality of a product. While the study of sentiment analysis has been widely explored in many popular languages, relatively less attention has been given to the Bangla language, mostly due to a lack of relevant data and cross-domain adaptability. To address this limitation, we present BanglaBook, a large-scale dataset of Bangla book reviews consisting of 158,065 samples classified into three broad categories: positive, negative, and neutral. We provide a detailed statistical analysis of the dataset and employ a range of machine learning models to establish baselines including SVM, LSTM, and Bangla-BERT. Our findings demonstrate a substantial performance advantage of pre-trained models over models that rely on manually crafted features, emphasizing the necessity for additional training resources in this domain. Additionally, we conduct an in-depth error analysis by examining sentiment unigrams, which may provide insight into common classification errors in under-resourced languages like Bangla. Our codes and data are publicly available at https://github.com/mohsinulkabir14/BanglaBook.

In the dynamic field of eCommerce, the quality and comprehensiveness of product descriptions are pivotal for enhancing search visibility and customer engagement. Effective product descriptions can address the 'cold start' problem, align with market trends, and ultimately lead to increased click-through rates. Traditional methods for crafting these descriptions often involve significant human effort and may lack both consistency and scalability. This paper introduces a novel methodology for automating product description generation using the LLAMA 2.0 7B language model. We train the model on a dataset of authentic product descriptions from Walmart, one of the largest eCommerce platforms. The model is then fine-tuned for domain-specific language features and eCommerce nuances to enhance its utility in sales and user engagement. We employ multiple evaluation metrics, including NDCG, customer click-through rates, and human assessments, to validate the effectiveness of our approach. Our findings reveal that the system is not only scalable but also significantly reduces the human workload involved in creating product descriptions. This study underscores the considerable potential of large language models like LLAMA 2.0 7B in automating and optimizing various facets of eCommerce platforms, offering significant business impact, including improved search functionality and increased sales.

Foundation models are increasingly used in scientific research, but evaluating AI-generated scientific work remains challenging. While expert reviews are costly, large language models (LLMs) as proxy reviewers have proven to be unreliable. To address this, we investigate two automatic evaluation metrics, specifically citation count prediction and review score prediction. We parse all papers of OpenReview and augment each submission with its citation count, reference, and research hypothesis. Our findings reveal that citation count prediction is more viable than review score prediction, and predicting scores is more difficult purely from the research hypothesis than from the full paper. Furthermore, we show that a simple prediction model based solely on title and abstract outperforms LLM-based reviewers, though it still falls short of human-level consistency.

The peer review process is crucial for ensuring the quality and reliability of scholarly work, yet assigning suitable reviewers remains a significant challenge. Traditional manual methods are labor-intensive and often ineffective, leading to nonconstructive or biased reviews. This paper introduces the exHarmony (eHarmony but for connecting experts to manuscripts) benchmark, designed to address these challenges by re-imagining the Reviewer Assignment Problem (RAP) as a retrieval task. Utilizing the extensive data from OpenAlex, we propose a novel approach that considers a host of signals from the authors, most similar experts, and the citation relations as potential indicators for a suitable reviewer for a manuscript. This approach allows us to develop a standard benchmark dataset for evaluating the reviewer assignment problem without needing explicit labels. We benchmark various methods, including traditional lexical matching, static neural embeddings, and contextualized neural embeddings, and introduce evaluation metrics that assess both relevance and diversity in the context of RAP. Our results indicate that while traditional methods perform reasonably well, contextualized embeddings trained on scholarly literature show the best performance. The findings underscore the importance of further research to enhance the diversity and effectiveness of reviewer assignments.

This paper introduces GLARE an Arabic Apps Reviews dataset collected from Saudi Google PlayStore. It consists of 76M reviews, 69M of which are Arabic reviews of 9,980 Android Applications. We present the data collection methodology, along with a detailed Exploratory Data Analysis (EDA) and Feature Engineering on the gathered reviews. We also highlight possible use cases and benefits of the dataset.

Multimodal large-scale pretraining has shown impressive performance gains for unstructured data including language, image, audio, and video. Yet, the scenario most prominent in real-world applications is the existence of combination of structured (including tabular and time-series) and unstructured data, and this has so far been understudied. Towards this end, we propose LANISTR, a novel attention-based framework to learn from LANguage, Image, and STRuctured data. We introduce a new multimodal fusion module with a similarity-based multimodal masking loss that enables LANISTR to learn cross-modal relations from large-scale multimodal data with missing modalities during training and test time. On two publicly available challenging datasets, MIMIC-IV and Amazon Product Review, LANISTR achieves absolute improvements of 6.47% (AUROC) and up to 17.69% (accuracy), respectively, compared to the state-of-the-art multimodal models while showing superior generalization capabilities.

Accurate explicit and implicit product identification in search queries is critical for enhancing user experiences, especially at a company like Adobe which has over 50 products and covers queries across hundreds of tools. In this work, we present a novel approach to training a product classifier from user behavioral data. Our semantic model led to >25% relative improvement in CTR (click through rate) across the deployed surfaces; a >50% decrease in null rate; a 2x increase in the app cards surfaced, which helps drive product visibility.

AI-assisted peer review is increasingly discussed and adopted as a tool to support the scientific publishing process, yet there is little systematic understanding of how publication venues regulate its use or of how capable current AI review systems are. We address these questions by first surveying reviewer-facing AI policies across 111 leading AI/NLP conferences and medical journals, revealing substantial regulation differences between the two communities. Second, we evaluate AI-generated peer reviews at ICLR 2026 and Nature Communications using a novel dataset comprising original manuscript submissions and several hundred human- and machine-generated reviews. We compare reviews produced by open-source and proprietary models using complementary evaluation metrics, including LLM-as-a-Judge, score alignment, granularity, and overlap with human reviewers' concerns. Our results show that current LLMs can generate detailed and fluent reviews but exhibit systematic weaknesses, such as overly positive recommendations, generic criticism, and uneven evidence grounding. We demonstrate that aggregate quality scores alone can overestimate review quality and argue for multi-dimensional evaluation of AI-generated peer reviews.

In product search, the retrieval of candidate products before re-ranking is more critical and challenging than other search like web search, especially for tail queries, which have a complex and specific search intent. In this paper, we present a hybrid system for e-commerce search deployed at Walmart that combines traditional inverted index and embedding-based neural retrieval to better answer user tail queries. Our system significantly improved the relevance of the search engine, measured by both offline and online evaluations. The improvements were achieved through a combination of different approaches. We present a new technique to train the neural model at scale. and describe how the system was deployed in production with little impact on response time. We highlight multiple learnings and practical tricks that were used in the deployment of this system.

Improving the quality of search results can significantly enhance users experience and engagement with search engines. In spite of several recent advancements in the fields of machine learning and data mining, correctly classifying items for a particular user search query has been a long-standing challenge, which still has a large room for improvement. This paper introduces the "Shopping Queries Dataset", a large dataset of difficult Amazon search queries and results, publicly released with the aim of fostering research in improving the quality of search results. The dataset contains around 130 thousand unique queries and 2.6 million manually labeled (query,product) relevance judgements. The dataset is multilingual with queries in English, Japanese, and Spanish. The Shopping Queries Dataset is being used in one of the KDDCup'22 challenges. In this paper, we describe the dataset and present three evaluation tasks along with baseline results: (i) ranking the results list, (ii) classifying product results into relevance categories, and (iii) identifying substitute products for a given query. We anticipate that this data will become the gold standard for future research in the topic of product search.

Peer review is a cornerstone of quality control in scientific publishing. With the increasing workload, the unintended use of `quick' heuristics, referred to as lazy thinking, has emerged as a recurring issue compromising review quality. Automated methods to detect such heuristics can help improve the peer-reviewing process. However, there is limited NLP research on this issue, and no real-world dataset exists to support the development of detection tools. This work introduces LazyReview, a dataset of peer-review sentences annotated with fine-grained lazy thinking categories. Our analysis reveals that Large Language Models (LLMs) struggle to detect these instances in a zero-shot setting. However, instruction-based fine-tuning on our dataset significantly boosts performance by 10-20 performance points, highlighting the importance of high-quality training data. Furthermore, a controlled experiment demonstrates that reviews revised with lazy thinking feedback are more comprehensive and actionable than those written without such feedback. We will release our dataset and the enhanced guidelines that can be used to train junior reviewers in the community. (Code available here: https://github.com/UKPLab/arxiv2025-lazy-review)

Peer reviewing is a central process in modern research and essential for ensuring high quality and reliability of published work. At the same time, it is a time-consuming process and increasing interest in emerging fields often results in a high review workload, especially for senior researchers in this area. How to cope with this problem is an open question and it is vividly discussed across all major conferences. In this work, we propose an Argument Mining based approach for the assistance of editors, meta-reviewers, and reviewers. We demonstrate that the decision process in the field of scientific publications is driven by arguments and automatic argument identification is helpful in various use-cases. One of our findings is that arguments used in the peer-review process differ from arguments in other domains making the transfer of pre-trained models difficult. Therefore, we provide the community with a new peer-review dataset from different computer science conferences with annotated arguments. In our extensive empirical evaluation, we show that Argument Mining can be used to efficiently extract the most relevant parts from reviews, which are paramount for the publication decision. The process remains interpretable since the extracted arguments can be highlighted in a review without detaching them from their context.

In embedding-based retrieval, Approximate Nearest Neighbor (ANN) search enables efficient retrieval of similar items from large-scale datasets. While maximizing recall of relevant items is usually the goal of retrieval systems, a low precision may lead to a poor search experience. Unlike lexical retrieval, which inherently limits the size of the retrieved set through keyword matching, dense retrieval via ANN search has no natural cutoff. Moreover, the cosine similarity scores of embedding vectors are often optimized via contrastive or ranking losses, which make them difficult to interpret. Consequently, relying on top-K or cosine-similarity cutoff is often insufficient to filter out irrelevant results effectively. This issue is prominent in product search, where the number of relevant products is often small. This paper introduces a novel relevance filtering component (called "Cosine Adapter") for embedding-based retrieval to address this challenge. Our approach maps raw cosine similarity scores to interpretable scores using a query-dependent mapping function. We then apply a global threshold on the mapped scores to filter out irrelevant results. We are able to significantly increase the precision of the retrieved set, at the expense of a small loss of recall. The effectiveness of our approach is demonstrated through experiments on both public MS MARCO dataset and internal Walmart product search data. Furthermore, online A/B testing on the Walmart site validates the practical value of our approach in real-world e-commerce settings.

Mobile app reviews are a large-scale data source for software-related knowledge generation activities, including software maintenance, evolution and feedback analysis. Effective extraction of features (i.e., functionalities or characteristics) from these reviews is key to support analysis on the acceptance of these features, identification of relevant new feature requests and prioritization of feature development, among others. Traditional methods focus on syntactic pattern-based approaches, typically context-agnostic, evaluated on a closed set of apps, difficult to replicate and limited to a reduced set and domain of apps. Meanwhile, the pervasiveness of Large Language Models (LLMs) based on the Transformer architecture in software engineering tasks lays the groundwork for empirical evaluation of the performance of these models to support feature extraction. In this study, we present T-FREX, a Transformer-based, fully automatic approach for mobile app review feature extraction. First, we collect a set of ground truth features from users in a real crowdsourced software recommendation platform and transfer them automatically into a dataset of app reviews. Then, we use this newly created dataset to fine-tune multiple LLMs on a named entity recognition task under different data configurations. We assess the performance of T-FREX with respect to this ground truth, and we complement our analysis by comparing T-FREX with a baseline method from the field. Finally, we assess the quality of new features predicted by T-FREX through an external human evaluation. Results show that T-FREX outperforms on average the traditional syntactic-based method, especially when discovering new features from a domain for which the model has been fine-tuned.

Recent advances in large language models (LLMs) promise more effective information extraction for review-based recommender systems, yet current methods still (i) mine free-form reviews without scope control, producing redundant and noisy representations, (ii) lack principled metrics that link LLM hallucination to downstream effectiveness, and (iii) leave the cost-quality trade-off across model scales largely unexplored. We address these gaps with the Hyper-Adaptive Dual-Stage Semantic Framework (HADSF), a two-stage approach that first induces a compact, corpus-level aspect vocabulary via adaptive selection and then performs vocabulary-guided, explicitly constrained extraction of structured aspect-opinion triples. To assess the fidelity of the resulting representations, we introduce Aspect Drift Rate (ADR) and Opinion Fidelity Rate (OFR) and empirically uncover a nonmonotonic relationship between hallucination severity and rating prediction error. Experiments on approximately 3 million reviews across LLMs spanning 1.5B-70B parameters show that, when integrated into standard rating predictors, HADSF yields consistent reductions in prediction error and enables smaller models to achieve competitive performance in representative deployment scenarios. We release code, data pipelines, and metric implementations to support reproducible research on hallucination-aware, LLM-enhanced explainable recommendation. Code is available at https://github.com/niez233/HADSF

The proliferation of short video and live-streaming platforms has revolutionized how consumers engage in online shopping. Instead of browsing product pages, consumers are now turning to rich-content e-commerce, where they can purchase products through dynamic and interactive media like short videos and live streams. This emerging form of online shopping has introduced technical challenges, as products may be presented differently across various media domains. Therefore, a unified product representation is essential for achieving cross-domain product recognition to ensure an optimal user search experience and effective product recommendations. Despite the urgent industrial need for a unified cross-domain product representation, previous studies have predominantly focused only on product pages without taking into account short videos and live streams. To fill the gap in the rich-content e-commerce area, in this paper, we introduce a large-scale cRoss-dOmain Product Ecognition dataset, called ROPE. ROPE covers a wide range of product categories and contains over 180,000 products, corresponding to millions of short videos and live streams. It is the first dataset to cover product pages, short videos, and live streams simultaneously, providing the basis for establishing a unified product representation across different media domains. Furthermore, we propose a Cross-dOmain Product rEpresentation framework, namely COPE, which unifies product representations in different domains through multimodal learning including text and vision. Extensive experiments on downstream tasks demonstrate the effectiveness of COPE in learning a joint feature space for all product domains.

With the rapid development of electronic commerce, the way of shopping has experienced a revolutionary evolution. To fully meet customers' massive and diverse online shopping needs with quick response, the retailing AI system needs to automatically recognize products from images and videos at the stock-keeping unit (SKU) level with high accuracy. However, product recognition is still a challenging task, since many of SKU-level products are fine-grained and visually similar by a rough glimpse. Although there are already some products benchmarks available, these datasets are either too small (limited number of products) or noisy-labeled (lack of human labeling). In this paper, we construct a human-labeled product image dataset named "Products-10K", which contains 10,000 fine-grained SKU-level products frequently bought by online customers in JD.com. Based on our new database, we also introduced several useful tips and tricks for fine-grained product recognition. The products-10K dataset is available via https://products-10k.github.io/.

Opinion mining is the branch of computation that deals with opinions, appraisals, attitudes, and emotions of people and their different aspects. This field has attracted substantial research interest in recent years. Aspect-level (called aspect-based opinion mining) is often desired in practical applications as it provides detailed opinions or sentiments about different aspects of entities and entities themselves, which are usually required for action. Aspect extraction and entity extraction are thus two core tasks of aspect-based opinion mining. his paper has presented a framework of aspect-based opinion mining based on the concept of transfer learning. on real-world customer reviews available on the Amazon website. The model has yielded quite satisfactory results in its task of aspect-based opinion mining.

High-quality medical systematic reviews require comprehensive literature searches to ensure the recommendations and outcomes are sufficiently reliable. Indeed, searching for relevant medical literature is a key phase in constructing systematic reviews and often involves domain (medical researchers) and search (information specialists) experts in developing the search queries. Queries in this context are highly complex, based on Boolean logic, include free-text terms and index terms from standardised terminologies (e.g., MeSH), and are difficult and time-consuming to build. The use of MeSH terms, in particular, has been shown to improve the quality of the search results. However, identifying the correct MeSH terms to include in a query is difficult: information experts are often unfamiliar with the MeSH database and unsure about the appropriateness of MeSH terms for a query. Naturally, the full value of the MeSH terminology is often not fully exploited. This paper investigates methods to suggest MeSH terms based on an initial Boolean query that includes only free-text terms. These methods promise to automatically identify highly effective MeSH terms for inclusion in a systematic review query. Our study contributes an empirical evaluation of several MeSH term suggestion methods. We perform an extensive analysis of the retrieval, ranking, and refinement of MeSH term suggestions for each method and how these suggestions impact the effectiveness of Boolean queries.

Large Language Models (LLMs) have demonstrated wide-ranging applications across various fields and have shown significant potential in the academic peer-review process. However, existing applications are primarily limited to static review generation based on submitted papers, which fail to capture the dynamic and iterative nature of real-world peer reviews. In this paper, we reformulate the peer-review process as a multi-turn, long-context dialogue, incorporating distinct roles for authors, reviewers, and decision makers. We construct a comprehensive dataset containing over 26,841 papers with 92,017 reviews collected from multiple sources, including the top-tier conference and prestigious journal. This dataset is meticulously designed to facilitate the applications of LLMs for multi-turn dialogues, effectively simulating the complete peer-review process. Furthermore, we propose a series of metrics to evaluate the performance of LLMs for each role under this reformulated peer-review setting, ensuring fair and comprehensive evaluations. We believe this work provides a promising perspective on enhancing the LLM-driven peer-review process by incorporating dynamic, role-based interactions. It aligns closely with the iterative and interactive nature of real-world academic peer review, offering a robust foundation for future research and development in this area. We open-source the dataset at https://github.com/chengtan9907/ReviewMT.

When people share experiences online, they often express thoughts in two ways: a star rating and a written review. In sentiment analysis, ratings are widely used as convenient weak labels for textual sentiment, yet whether the two actually agree is rarely questioned. This study investigates sentiment-rating incongruence, where the sentiment expressed in review text differs from the sentiment implied by the assigned star rating, in Sri Lankan tourism attraction reviews. A dataset of 16,156 reviews from 2010 to 2023 is analyzed using a transformer-based sentiment pipeline that derives textual sentiment independently of assigned ratings. Incongruence occurs in 18.6% of reviews and falls into six directional patterns, with Conservative Rater and Obligatory 5-Star behaviors accounting for the majority of mismatches. Prevalence also varies across venue types, with museums showing the highest rates. Statistical tests, logistic regression, Random Forest, and SHAP analysis identify venue type, reviewer expertise, review length, and temporal factors as contributors to rating-text divergence. Overall, this study demonstrates that star ratings are not interchangeable with textual sentiment and should be validated before being treated as ground-truth labels in NLP.

E-commerce applications such as faceted product search or product comparison are based on structured product descriptions like attribute/value pairs. The vendors on e-commerce platforms do not provide structured product descriptions but describe offers using titles or descriptions. To process such offers, it is necessary to extract attribute/value pairs from textual product attributes. State-of-the-art attribute/value extraction techniques rely on pre-trained language models (PLMs), such as BERT. Two major drawbacks of these models for attribute/value extraction are that (i) the models require significant amounts of task-specific training data and (ii) the fine-tuned models face challenges in generalizing to attribute values not included in the training data. This paper explores the potential of large language models (LLMs) as a training data-efficient and robust alternative to PLM-based attribute/value extraction methods. We consider hosted LLMs, such as GPT-3.5 and GPT-4, as well as open-source LLMs based on Llama2. We evaluate the models in a zero-shot scenario and in a scenario where task-specific training data is available. In the zero-shot scenario, we compare various prompt designs for representing information about the target attributes of the extraction. In the scenario with training data, we investigate (i) the provision of example attribute values, (ii) the selection of in-context demonstrations, and (iii) the fine-tuning of GPT-3.5. Our experiments show that GPT-4 achieves an average F1-score of 85% on the two evaluation datasets while the best PLM-based techniques perform on average 5% worse using the same amount of training data. GPT-4 achieves a 10% higher F1-score than the best open-source LLM. The fine-tuned GPT-3.5 model reaches a similar performance as GPT-4 while being significantly more cost-efficient.

The growing number of submitted papers has motivated the exploration of Large Language Models (LLMs) as a means to support and augment the peer review process, particularly in terms of improving its speed and scalability. Yet, it remains unknown whether LLMs engage with scientific manuscripts in the same manner as human reviewers, or whether they merely produce review-looking text. To address this, we introduce the Peer Review AI Benchmark (PRAIB), a novel framework comprising thoroughly defined metrics that measure review specificity, style, and behavior of engagement. To complement the PRAIB framework, we conduct a large-scale empirical study leveraging a dataset of 11,000 reviews generated by five proprietary and open-source models for 1,000 ICLR and NeurIPS papers. Spanning the 2021--2025 period, these machine-generated reviews are compared against original human feedback across diverse prompting strategies to identify systematic behavioral divergences. Our analysis reveals that the generated reviews diverge significantly from feedback provided by human reviewers: LLM ratings are less variable, positively biased, and overconfident, and their cross-reference patterns are model-dependent and distinct from human norms. Furthermore, when evaluated through PRAIB, we observe that LLMs tend to generate longer, more complex reviews, yet frequently overlook the atomic weaknesses noted by human reviewers. By characterizing where and how LLMs reviewing behavior departs from human norms, PRAIB provides the community with a diagnostic tool for identifying which aspects of the review process LLMs can reliably support today and which require further development before deployment.

Acquiring reviewers for academic submissions is a challenging recommendation scenario. Recent graph learning-driven models have made remarkable progress in the field of recommendation, but their performance in the academic reviewer recommendation task may suffer from a significant false negative issue. This arises from the assumption that unobserved edges represent negative samples. In fact, the mechanism of anonymous review results in inadequate exposure of interactions between reviewers and submissions, leading to a higher number of unobserved interactions compared to those caused by reviewers declining to participate. Therefore, investigating how to better comprehend the negative labeling of unobserved interactions in academic reviewer recommendations is a significant challenge. This study aims to tackle the ambiguous nature of unobserved interactions in academic reviewer recommendations. Specifically, we propose an unsupervised Pseudo Neg-Label strategy to enhance graph contrastive learning (GCL) for recommending reviewers for academic submissions, which we call RevGNN. RevGNN utilizes a two-stage encoder structure that encodes both scientific knowledge and behavior using Pseudo Neg-Label to approximate review preference. Extensive experiments on three real-world datasets demonstrate that RevGNN outperforms all baselines across four metrics. Additionally, detailed further analyses confirm the effectiveness of each component in RevGNN.

LLM-generated reviews for scientific papers are gaining considerable traction and are even being officially piloted by major conferences. We have to assume that not only reviewers are using LLM-assistance, but also that authors use LLMs to revise their papers before submitting. In this work, we perform empirical experiments on papers from the 2025 ACL Rolling Review (ARR) to evaluate LLM reviews from both the author and the reviewer perspective. First, we identify a limited alignment of LLM reviews with human ones. In the best-case scenario, the alignment is reasonable. However, we also find that LLM-human alignment varies substantially across prompts and models. Finally, we investigate the scenario in which the author uses an iterative draft-revise workflow to improve the submission according to the LLM review. We find that this "gaming" of LLM reviews can be effective in specific scenarios, leading to a statistically significant increase of overall scores for up to 35\% of papers. We publish our code: https://github.com/uhh-hcds/reviewarcade.

Researchers and scientists increasingly rely on specialized information retrieval (IR) or recommendation systems (RS) to support them in their daily research tasks. Paper recommender systems are one such tool scientists use to stay on top of the ever-increasing number of academic publications in their field. Improving research paper recommender systems is an active research field. However, less research has focused on how the interfaces of research paper recommender systems can be tailored to suit the needs of different research domains. For example, in the field of biomedicine and chemistry, researchers are not only interested in textual relevance but may also want to discover or compare the contained chemical entity information found in a paper's full text. Existing recommender systems for academic literature do not support the discovery of this non-textual, but semantically valuable, chemical entity data. We present the first implementation of a specialized chemistry paper recommender system capable of visualizing the contained chemical structures, chemical formulae, and synonyms for chemical compounds within the document's full text. We review existing tools and related research in this field before describing the implementation of our ChemVis system. With the help of chemists, we are expanding the functionality of ChemVis, and will perform an evaluation of recommendation performance and usability in future work.

Same-style products retrieval plays an important role in e-commerce platforms, aiming to identify the same products which may have different text descriptions or images. It can be used for similar products retrieval from different suppliers or duplicate products detection of one supplier. Common methods use the image as the detected object, but they only consider the visual features and overlook the attribute information contained in the textual descriptions, and perform weakly for products in image less important industries like machinery, hardware tools and electronic component, even if an additional text matching module is added. In this paper, we propose a unified vision-language modeling method for e-commerce same-style products retrieval, which is designed to represent one product with its textual descriptions and visual contents. It contains one sampling skill to collect positive pairs from user click log with category and relevance constrained, and a novel contrastive loss unit to model the image, text, and image+text representations into one joint embedding space. It is capable of cross-modal product-to-product retrieval, as well as style transfer and user-interactive search. Offline evaluations on annotated data demonstrate its superior retrieval performance, and online testings show it can attract more clicks and conversions. Moreover, this model has already been deployed online for similar products retrieval in alibaba.com, the largest B2B e-commerce platform in the world.

Aspect and opinion terms extraction from review texts is one of the key tasks in aspect-based sentiment analysis. In order to extract aspect and opinion terms for Indonesian hotel reviews, we adapt double embeddings feature and attention mechanism that outperform the best system at SemEval 2015 and 2016. We conduct experiments using 4000 reviews to find the best configuration and show the influences of double embeddings and attention mechanism toward model performance. Using 1000 reviews for evaluation, we achieved F1-measure of 0.914 and 0.90 for aspect and opinion terms extraction in token and entity (term) level respectively.

Search-augmented LLMs increasingly mediate everyday consumer recommendations by retrieving live web content. This creates a new risk: LLM recommenders may consume web content that Generative Engine Optimization (GEO) operators have polluted to mislead them. We ask: to what extent do they become unwitting promoters of fake products? We introduce FORGE (Fake Online Recommendations in Generative Environments), which locally rewrites real products in a frozen set of retrieved web pages into fake ones and measures how often the LLM recommends the fake product, across 225 real products in 15 categories and 5 consumer scenarios. Across 12 commercial and open-weights LLMs, all models are vulnerable: a single polluted page yields fooled rates of up to 27%, while the full top-3 replacement raises this to 73.8%. Vulnerability varies across categories, increasing when models lack stable prior knowledge of the products. Reasoning does not mitigate this vulnerability; instead, it often generates spurious social proof to justify false recommendations. None of the four defenses is adequate: the skepticism prompt can exacerbate vulnerability much like reasoning, the two consensus filters risk suppressing legitimate products, and credibility re-ranking helps every model but removes only a sixth of the fakes. We release the FORGE benchmark and the evaluation code at https://github.com/leoluolol/forge-benchmark.

The rapid growth of scientific submissions has pushed traditional peer review toward its scalability limits, motivating the exploration of large language models (LLMs) as intelligent automated evaluation assistants. Although recent studies show that LLMs can generate fluent critiques and approximate reviewer scores, their reliability, robustness, and security as decision-support systems remain insufficiently understood. This survey offers a systems-level analysis of LLM-based scientific peer review, focusing on two core evaluative functions: critique generation and score prediction. We present a structured taxonomy of modeling approaches (including prompt-based, supervised, retrieval-augmented, and alignment-optimized approaches), and synthesize empirical findings across existing benchmarks. We analyze dataset constraints, evaluation shortcomings, and domain concentration biases that limit current assessment practices. Beyond performance metrics, we identify emerging robustness risks, including prompt injection, data poisoning, retrieval vulnerabilities, and reward hacking, which expose automated review pipelines to strategic manipulation. From a data mining perspective, we outline key open challenges in modeling subjective disagreement and cross-domain generalization. By reframing automated peer review as a high-stakes, multi-objective decision problem, this survey provides a roadmap for developing robust, transparent, and trustworthy AI-assisted scientific evaluation systems.

The surge in scientific submissions has placed increasing strain on the traditional peer-review process, prompting the exploration of large language models (LLMs) for automated review generation. While LLMs demonstrate competence in producing structured and coherent feedback, their capacity for critical reasoning, contextual grounding, and quality sensitivity remains limited. To systematically evaluate these aspects, we propose a comprehensive evaluation framework that integrates semantic similarity analysis and structured knowledge graph metrics to assess LLM-generated reviews against human-written counterparts. We construct a large-scale benchmark of 1,683 papers and 6,495 expert reviews from ICLR and NeurIPS in multiple years, and generate reviews using five LLMs. Our findings show that LLMs perform well in descriptive and affirmational content, capturing the main contributions and methodologies of the original work, with GPT-4o highlighted as an illustrative example, generating 15.74% more entities than human reviewers in the strengths section of good papers in ICLR 2025. However, they consistently underperform in identifying weaknesses, raising substantive questions, and adjusting feedback based on paper quality. GPT-4o produces 59.42% fewer entities than real reviewers in the weaknesses and increases node count by only 5.7% from good to weak papers, compared to 50% in human reviews. Similar trends are observed across all conferences, years, and models, providing empirical foundations for understanding the merits and defects of LLM-generated reviews and informing the development of future LLM-assisted reviewing tools. Data, code, and more detailed results are publicly available at https://github.com/RichardLRC/Peer-Review.

The Russian Drug Reaction Corpus (RuDReC) is a new partially annotated corpus of consumer reviews in Russian about pharmaceutical products for the detection of health-related named entities and the effectiveness of pharmaceutical products. The corpus itself consists of two parts, the raw one and the labelled one. The raw part includes 1.4 million health-related user-generated texts collected from various Internet sources, including social media. The labelled part contains 500 consumer reviews about drug therapy with drug- and disease-related information. Labels for sentences include health-related issues or their absence. The sentences with one are additionally labelled at the expression level for identification of fine-grained subtypes such as drug classes and drug forms, drug indications, and drug reactions. Further, we present a baseline model for named entity recognition (NER) and multi-label sentence classification tasks on this corpus. The macro F1 score of 74.85% in the NER task was achieved by our RuDR-BERT model. For the sentence classification task, our model achieves the macro F1 score of 68.82% gaining 7.47% over the score of BERT model trained on Russian data. We make the RuDReC corpus and pretrained weights of domain-specific BERT models freely available at https://github.com/cimm-kzn/RuDReC

The multitude of makeup products available can make it challenging to find the ideal match for desired attributes. An intelligent approach for product discovery is required to enhance the makeup shopping experience to make it more convenient and satisfying. However, enabling accurate and efficient product discovery requires extracting detailed attributes like color and finish type. Our work introduces an automated pipeline that utilizes multiple customized machine learning models to extract essential material attributes from makeup product images. Our pipeline is versatile and capable of handling various makeup products. To showcase the efficacy of our pipeline, we conduct extensive experiments on eyeshadow products (both single and multi-shade ones), a challenging makeup product known for its diverse range of shapes, colors, and finish types. Furthermore, we demonstrate the applicability of our approach by successfully extending it to other makeup categories like lipstick and foundation, showcasing its adaptability and effectiveness across different beauty products. Additionally, we conduct ablation experiments to demonstrate the superiority of our machine learning pipeline over human labeling methods in terms of reliability. Our proposed method showcases its effectiveness in cross-category product discovery, specifically in recommending makeup products that perfectly match a specified outfit. Lastly, we also demonstrate the application of these material attributes in enabling virtual-try-on experiences which makes makeup shopping experience significantly more engaging.