{
  "intent": {
    "type": "choice",
    "instructions": "Which banking intent does this message express",
    "criteria": {
      "card_arrival": "card arrival",
      "card_linking": "card linking",
      "exchange_rate": "exchange rate",
      "card_payment_wrong_exchange_rate": "card payment wrong exchange rate",
      "extra_charge_on_statement": "extra charge on statement",
      "pending_cash_withdrawal": "pending cash withdrawal",
      "fiat_currency_support": "fiat currency support",
      "card_delivery_estimate": "card delivery estimate",
      "automatic_top_up": "automatic top up",
      "card_not_working": "card not working",
      "exchange_via_app": "exchange via app",
      "lost_or_stolen_card": "lost or stolen card",
      "age_limit": "age limit",
      "pin_blocked": "pin blocked",
      "contactless_not_working": "contactless not working",
      "top_up_by_bank_transfer_charge": "top up by bank transfer charge",
      "pending_top_up": "pending top up",
      "cancel_transfer": "cancel transfer",
      "top_up_limits": "top up limits",
      "wrong_amount_of_cash_received": "wrong amount of cash received",
      "card_payment_fee_charged": "card payment fee charged",
      "transfer_not_received_by_recipient": "transfer not received by recipient",
      "supported_cards_and_currencies": "supported cards and currencies",
      "getting_virtual_card": "getting virtual card",
      "card_acceptance": "card acceptance",
      "top_up_reverted": "top up reverted",
      "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit",
      "card_payment_not_recognised": "card payment not recognised",
      "edit_personal_details": "edit personal details",
      "why_verify_identity": "why verify identity",
      "unable_to_verify_identity": "unable to verify identity",
      "get_physical_card": "get physical card",
      "visa_or_mastercard": "visa or mastercard",
      "topping_up_by_card": "topping up by card",
      "disposable_card_limits": "disposable card limits",
      "compromised_card": "compromised card",
      "atm_support": "atm support",
      "direct_debit_payment_not_recognised": "direct debit payment not recognised",
      "passcode_forgotten": "passcode forgotten",
      "declined_cash_withdrawal": "declined cash withdrawal",
      "pending_card_payment": "pending card payment",
      "lost_or_stolen_phone": "lost or stolen phone",
      "request_refund": "request refund",
      "declined_transfer": "declined transfer",
      "Refund_not_showing_up": "Refund not showing up",
      "declined_card_payment": "declined card payment",
      "pending_transfer": "pending transfer",
      "terminate_account": "terminate account",
      "card_swallowed": "card swallowed",
      "transaction_charged_twice": "transaction charged twice",
      "verify_source_of_funds": "verify source of funds",
      "transfer_timing": "transfer timing",
      "reverted_card_payment?": "reverted card payment?",
      "change_pin": "change pin",
      "beneficiary_not_allowed": "beneficiary not allowed",
      "transfer_fee_charged": "transfer fee charged",
      "receiving_money": "receiving money",
      "failed_transfer": "failed transfer",
      "transfer_into_account": "transfer into account",
      "verify_top_up": "verify top up",
      "getting_spare_card": "getting spare card",
      "top_up_by_cash_or_cheque": "top up by cash or cheque",
      "order_physical_card": "order physical card",
      "virtual_card_not_working": "virtual card not working",
      "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal",
      "get_disposable_virtual_card": "get disposable virtual card",
      "top_up_failed": "top up failed",
      "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer",
      "cash_withdrawal_not_recognised": "cash withdrawal not recognised",
      "exchange_charge": "exchange charge",
      "top_up_by_card_charge": "top up by card charge",
      "activate_my_card": "activate my card",
      "cash_withdrawal_charge": "cash withdrawal charge",
      "card_about_to_expire": "card about to expire",
      "apple_pay_or_google_pay": "apple pay or google pay",
      "verify_my_identity": "verify my identity",
      "country_support": "country support"
    }
  }
}