:root { --bg-deep: #060a13; --bg-primary: #0a0e1a; --bg-card: rgba(14, 20, 38, 0.85); --bg-card-hover: rgba(20, 28, 50, 0.92); --bg-input: rgba(10, 16, 30, 0.9); --bg-glass: rgba(16, 24, 48, 0.6); --border-subtle: rgba(56, 78, 136, 0.25); --border-medium: rgba(70, 96, 160, 0.35); --border-strong: rgba(90, 120, 200, 0.45); --text-primary: #e8ecf4; --text-secondary: #98a4c0; --text-muted: #5e6d8e; --accent-blue: #3b82f6; --accent-blue-soft: rgba(59, 130, 246, 0.12); --accent-green: #10b981; --accent-green-soft: rgba(16, 185, 129, 0.12); --accent-orange: #f59e0b; --accent-orange-soft: rgba(245, 158, 11, 0.12); --accent-red: #ef4444; --accent-red-soft: rgba(239, 68, 68, 0.12); --accent-purple: #8b5cf6; --radius-sm: 8px; --radius-md: 12px; --radius-lg: 16px; --radius-xl: 20px; --shadow-sm: 0 2px 8px rgba(0,0,0,0.2); --shadow-md: 0 4px 20px rgba(0,0,0,0.3); --shadow-glow-blue: 0 0 20px rgba(59,130,246,0.15); --shadow-glow-green: 0 0 20px rgba(16,185,129,0.15); --transition-fast: 0.12s ease; --transition-normal: 0.2s ease; --transition-smooth: 0.3s cubic-bezier(0.4, 0, 0.2, 1); } *, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; } body { font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif; background: var(--bg-deep); color: var(--text-primary); line-height: 1.5; min-height: 100vh; overflow-x: hidden; background-image: radial-gradient(ellipse 100% 70% at 20% -10%, rgba(59,130,246,0.06) 0%, transparent 60%), radial-gradient(ellipse 80% 60% at 80% 110%, rgba(139,92,246,0.05) 0%, transparent 50%); } #app { display: flex; flex-direction: column; height: 100vh; } .topbar { display: flex; align-items: center; justify-content: space-between; padding: 12px 24px; background: rgba(10, 14, 26, 0.95); border-bottom: 1px solid var(--border-subtle); backdrop-filter: blur(16px); -webkit-backdrop-filter: blur(16px); z-index: 100; flex-shrink: 0; } .topbar-brand { display: flex; align-items: center; gap: 12px; } .brand-icon { width: 40px; height: 40px; border-radius: var(--radius-md); background: linear-gradient(135deg, var(--accent-blue), var(--accent-purple)); display: flex; align-items: center; justify-content: center; font-size: 18px; color: #fff; box-shadow: var(--shadow-glow-blue); } .brand-name { font-size: 1.15rem; font-weight: 700; letter-spacing: -0.02em; background: linear-gradient(135deg, #e8ecf4, #98a4c0); -webkit-background-clip: text; -webkit-text-fill-color: transparent; background-clip: text; } .brand-sub { font-size: 0.7rem; color: var(--text-muted); font-weight: 500; letter-spacing: 0.04em; text-transform: uppercase; } .topbar-status { display: flex; align-items: center; gap: 8px; padding: 6px 14px; background: var(--bg-glass); border: 1px solid var(--border-subtle); border-radius: 999px; } .status-dot { width: 8px; height: 8px; border-radius: 50%; flex-shrink: 0; } .status-dot.online { background: var(--accent-green); box-shadow: 0 0 8px var(--accent-green); animation: pulse-dot 2s ease-in-out infinite; } .status-dot.offline { background: var(--accent-red); box-shadow: 0 0 8px var(--accent-red); } .status-text { font-size: 0.72rem; font-weight: 500; color: var(--text-secondary); } @keyframes pulse-dot { 0%, 100% { opacity: 1; } 50% { opacity: 0.5; } } .dashboard { display: grid; grid-template-columns: 280px 1fr 300px; gap: 0; flex: 1; overflow: hidden; } .panel { display: flex; flex-direction: column; overflow: hidden; } .panel-orders, .panel-feedback { background: rgba(10, 14, 26, 0.7); border-right: 1px solid var(--border-subtle); } .panel-feedback { border-right: none; border-left: 1px solid var(--border-subtle); } .panel-header { display: flex; align-items: center; justify-content: space-between; padding: 16px 18px; border-bottom: 1px solid var(--border-subtle); flex-shrink: 0; } .panel-title { font-size: 0.8rem; font-weight: 600; text-transform: uppercase; letter-spacing: 0.08em; color: var(--text-secondary); display: flex; align-items: center; gap: 8px; } .panel-title i { color: var(--accent-blue); font-size: 0.85rem; } .badge { font-size: 0.68rem; font-weight: 600; padding: 2px 8px; border-radius: 999px; background: var(--accent-blue-soft); color: var(--accent-blue); border: 1px solid rgba(59, 130, 246, 0.2); } .orders-list { flex: 1; overflow-y: auto; padding: 8px; } .order-card { padding: 14px; border-radius: var(--radius-md); border: 1px solid transparent; cursor: pointer; transition: all var(--transition-normal); margin-bottom: 4px; } .order-card:hover { background: var(--bg-card-hover); border-color: var(--border-medium); } .order-card.selected { background: var(--accent-blue-soft); border-color: rgba(59, 130, 246, 0.35); box-shadow: var(--shadow-glow-blue); } .order-card-header { display: flex; align-items: center; justify-content: space-between; margin-bottom: 6px; } .order-id { font-size: 0.78rem; font-weight: 600; color: var(--accent-blue); letter-spacing: 0.02em; } .order-status-badge { font-size: 0.62rem; font-weight: 600; padding: 2px 8px; border-radius: 999px; text-transform: uppercase; letter-spacing: 0.05em; } .status-placed { background: var(--accent-blue-soft); color: var(--accent-blue); } .status-shipped { background: var(--accent-orange-soft); color: var(--accent-orange); } .status-out_for_delivery { background: rgba(139, 92, 246, 0.12); color: var(--accent-purple); } .status-delivered { background: var(--accent-green-soft); color: var(--accent-green); } .order-customer { font-size: 0.82rem; font-weight: 500; color: var(--text-primary); margin-bottom: 2px; } .order-product { font-size: 0.72rem; color: var(--text-secondary); line-height: 1.4; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; } .order-delivery-date { font-size: 0.68rem; color: var(--text-muted); margin-top: 6px; display: flex; align-items: center; gap: 4px; } .order-delivery-date i { font-size: 0.62rem; } .agent-tabs { display: flex; gap: 4px; padding: 12px 16px; border-bottom: 1px solid var(--border-subtle); background: rgba(10, 14, 26, 0.4); flex-shrink: 0; } .agent-tab { flex: 1; display: flex; flex-direction: column; align-items: center; gap: 4px; padding: 10px 8px; border: 1px solid transparent; border-radius: var(--radius-md); background: transparent; color: var(--text-muted); font-family: inherit; font-size: 0.68rem; font-weight: 500; cursor: pointer; transition: all var(--transition-normal); } .agent-tab i { font-size: 1rem; } .agent-tab:hover { color: var(--text-secondary); background: var(--bg-glass); } .agent-tab.active { border-color: var(--border-medium); background: var(--bg-card); } .agent-tab.active[data-agent="order_confirmation"] { color: var(--accent-green); border-color: rgba(16, 185, 129, 0.3); background: var(--accent-green-soft); } .agent-tab.active[data-agent="delivery_verification"] { color: var(--accent-blue); border-color: rgba(59, 130, 246, 0.3); background: var(--accent-blue-soft); } .agent-tab.active[data-agent="feedback_followup"] { color: var(--accent-orange); border-color: rgba(245, 158, 11, 0.3); background: var(--accent-orange-soft); } .selected-order-info { display: grid; grid-template-columns: repeat(4, 1fr); gap: 12px; padding: 12px 16px; background: var(--bg-glass); border-bottom: 1px solid var(--border-subtle); flex-shrink: 0; animation: fadeSlideDown 0.3s ease; } .selected-order-info.hidden { display: none; } .order-info-row { display: flex; flex-direction: column; gap: 2px; } .info-label { font-size: 0.62rem; font-weight: 600; text-transform: uppercase; letter-spacing: 0.08em; color: var(--text-muted); } .info-value { font-size: 0.78rem; font-weight: 500; color: var(--text-primary); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; } .call-controls { display: flex; align-items: center; gap: 10px; padding: 14px 16px; border-bottom: 1px solid var(--border-subtle); flex-shrink: 0; } .btn { display: inline-flex; align-items: center; gap: 8px; padding: 10px 20px; border: 1px solid var(--border-medium); border-radius: var(--radius-md); background: var(--bg-card); color: var(--text-primary); font-family: inherit; font-size: 0.82rem; font-weight: 600; cursor: pointer; transition: all var(--transition-normal); white-space: nowrap; } .btn:disabled { opacity: 0.4; cursor: not-allowed; } .btn:not(:disabled):hover { border-color: var(--border-strong); background: var(--bg-card-hover); transform: translateY(-1px); box-shadow: var(--shadow-sm); } .btn-call { background: linear-gradient(135deg, #059669, #047857); border-color: rgba(16, 185, 129, 0.4); color: #fff; } .btn-call:not(:disabled):hover { background: linear-gradient(135deg, #10b981, #059669); box-shadow: var(--shadow-glow-green); } .btn-end { background: linear-gradient(135deg, #dc2626, #b91c1c); border-color: rgba(239, 68, 68, 0.4); color: #fff; } .btn-end:not(:disabled):hover { background: linear-gradient(135deg, #ef4444, #dc2626); } .btn-whatsapp { background: linear-gradient(135deg, #25d366, #128c7e); border-color: rgba(37, 211, 102, 0.4); color: #fff; } .btn-whatsapp:not(:disabled):hover { background: linear-gradient(135deg, #128c7e, #075e54); } .btn-send { width: 42px; height: 42px; padding: 0; justify-content: center; background: linear-gradient(135deg, var(--accent-blue), #2563eb); border-color: rgba(59, 130, 246, 0.4); color: #fff; flex-shrink: 0; } .btn-icon-small { width: 30px; height: 30px; border: 1px solid var(--border-subtle); border-radius: var(--radius-sm); background: transparent; color: var(--text-muted); cursor: pointer; display: flex; align-items: center; justify-content: center; font-size: 0.72rem; transition: all var(--transition-fast); } .btn-icon-small:hover { color: var(--text-primary); border-color: var(--border-medium); background: var(--bg-glass); } .call-badge { display: flex; align-items: center; gap: 8px; margin-left: auto; padding: 6px 14px; border-radius: 999px; font-size: 0.72rem; font-weight: 500; border: 1px solid var(--border-subtle); } .call-badge.idle { color: var(--text-muted); background: transparent; } .call-badge.live { color: var(--accent-green); background: var(--accent-green-soft); border-color: rgba(16, 185, 129, 0.3); } .call-badge.ended { color: var(--text-secondary); background: var(--bg-glass); } .call-badge.ringing { color: #ff9800; background: rgba(255, 152, 0, 0.15); border-color: rgba(255, 152, 0, 0.3); } .pulse-dot-ringing { width: 8px; height: 8px; border-radius: 50%; background: #ff9800; animation: pulse-dot-ringing-kf 1.2s ease-in-out infinite; } @keyframes pulse-dot-ringing-kf { 0%, 100% { transform: scale(1); opacity: 0.6; } 50% { transform: scale(1.3); opacity: 1; } } .btn-green-pulse { background: linear-gradient(135deg, #10b981, #059669) !important; border-color: rgba(16, 185, 129, 0.4) !important; color: #fff !important; animation: btn-pulse-kf 1.2s infinite; } @keyframes btn-pulse-kf { 0% { box-shadow: 0 0 0 0 rgba(16, 185, 129, 0.4); } 70% { box-shadow: 0 0 0 8px rgba(16, 185, 129, 0); } 100% { box-shadow: 0 0 0 0 rgba(16, 185, 129, 0); } } .pulse-dot { width: 8px; height: 8px; border-radius: 50%; background: currentColor; opacity: 0.6; } .call-badge.live .pulse-dot { animation: pulse-dot 1.5s ease-in-out infinite; opacity: 1; } .mic-indicator { display: flex; align-items: center; justify-content: center; gap: 10px; padding: 10px; flex-shrink: 0; animation: fadeIn 0.3s ease; } .mic-indicator.hidden { display: none; } .mic-ring { width: 36px; height: 36px; border-radius: 50%; background: var(--accent-red-soft); border: 2px solid var(--accent-red); display: flex; align-items: center; justify-content: center; color: var(--accent-red); font-size: 0.85rem; animation: mic-pulse 1.5s ease-in-out infinite; } .mic-label { font-size: 0.75rem; font-weight: 500; color: var(--accent-red); letter-spacing: 0.02em; } @keyframes mic-pulse { 0%, 100% { transform: scale(1); box-shadow: 0 0 0 0 rgba(239, 68, 68, 0.3); } 50% { transform: scale(1.08); box-shadow: 0 0 0 8px rgba(239, 68, 68, 0); } } .transcript-area { flex: 1; display: flex; flex-direction: column; overflow: hidden; padding: 0 16px; } .transcript-title { font-size: 0.72rem; font-weight: 600; text-transform: uppercase; letter-spacing: 0.08em; color: var(--text-muted); padding: 12px 0 8px; display: flex; align-items: center; gap: 6px; flex-shrink: 0; } .transcript-title i { font-size: 0.7rem; color: var(--accent-blue); } .transcript { flex: 1; overflow-y: auto; padding-right: 4px; padding-bottom: 8px; display: flex; flex-direction: column; gap: 8px; } .transcript-empty { flex: 1; display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 12px; color: var(--text-muted); } .transcript-empty i { font-size: 2.5rem; opacity: 0.3; } .transcript-empty p { font-size: 0.82rem; text-align: center; max-width: 300px; line-height: 1.5; } .msg-bubble { max-width: 85%; padding: 10px 14px; border-radius: var(--radius-lg); animation: bubbleIn 0.25s ease; position: relative; } .msg-bubble.agent { align-self: flex-start; background: var(--bg-card); border: 1px solid var(--border-medium); border-bottom-left-radius: 4px; } .msg-bubble.user { align-self: flex-end; background: linear-gradient(135deg, rgba(59,130,246,0.15), rgba(139,92,246,0.1)); border: 1px solid rgba(59, 130, 246, 0.25); border-bottom-right-radius: 4px; } .msg-bubble.system { align-self: center; background: var(--accent-orange-soft); border: 1px solid rgba(245, 158, 11, 0.2); font-size: 0.75rem; color: var(--accent-orange); max-width: 90%; text-align: center; } .msg-role { font-size: 0.6rem; font-weight: 700; text-transform: uppercase; letter-spacing: 0.1em; margin-bottom: 3px; } .msg-bubble.agent .msg-role { color: var(--accent-blue); } .msg-bubble.user .msg-role { color: var(--accent-green); } .msg-text { font-size: 0.82rem; line-height: 1.5; color: var(--text-primary); } @keyframes bubbleIn { from { opacity: 0; transform: translateY(8px); } to { opacity: 1; transform: translateY(0); } } .text-input-bar { display: flex; gap: 8px; padding: 12px 16px; border-top: 1px solid var(--border-subtle); flex-shrink: 0; } .text-input-bar input { flex: 1; padding: 10px 16px; border: 1px solid var(--border-medium); border-radius: var(--radius-md); background: var(--bg-input); color: var(--text-primary); font-family: inherit; font-size: 0.82rem; outline: none; transition: border-color var(--transition-fast); } .text-input-bar input:focus { border-color: var(--accent-blue); box-shadow: 0 0 0 3px var(--accent-blue-soft); } .text-input-bar input:disabled { opacity: 0.4; } .text-input-bar input::placeholder { color: var(--text-muted); } .stats-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; padding: 12px 14px; border-bottom: 1px solid var(--border-subtle); flex-shrink: 0; } .stat-card { padding: 12px; border-radius: var(--radius-md); background: var(--bg-glass); border: 1px solid var(--border-subtle); display: flex; flex-direction: column; align-items: center; gap: 2px; } .stat-value { font-size: 1.3rem; font-weight: 700; background: linear-gradient(135deg, var(--accent-blue), var(--accent-purple)); -webkit-background-clip: text; -webkit-text-fill-color: transparent; background-clip: text; } .stat-label { font-size: 0.62rem; font-weight: 500; color: var(--text-muted); text-transform: uppercase; letter-spacing: 0.06em; } .feedback-list { flex: 1; overflow-y: auto; padding: 8px 10px; } .feedback-empty { font-size: 0.78rem; color: var(--text-muted); text-align: center; padding: 24px 12px; line-height: 1.5; } .feedback-card { padding: 12px; border-radius: var(--radius-md); border: 1px solid var(--border-subtle); background: var(--bg-card); margin-bottom: 6px; transition: border-color var(--transition-fast); animation: fadeIn 0.3s ease; } .feedback-card:hover { border-color: var(--border-medium); } .feedback-header { display: flex; align-items: center; justify-content: space-between; margin-bottom: 6px; } .feedback-agent-type { font-size: 0.62rem; font-weight: 600; text-transform: uppercase; letter-spacing: 0.05em; padding: 2px 8px; border-radius: 999px; } .feedback-agent-type.order_confirmation, .feedback-agent-type.order { background: var(--accent-green-soft); color: var(--accent-green); } .feedback-agent-type.delivery_verification, .feedback-agent-type.delivery { background: var(--accent-blue-soft); color: var(--accent-blue); } .feedback-agent-type.feedback_followup, .feedback-agent-type.followup { background: var(--accent-orange-soft); color: var(--accent-orange); } .feedback-stars { display: flex; gap: 2px; } .feedback-stars i { font-size: 0.72rem; color: var(--text-muted); } .feedback-stars i.filled { color: var(--accent-orange); } .feedback-product { font-size: 0.75rem; font-weight: 500; color: var(--text-primary); margin-bottom: 2px; } .feedback-customer { font-size: 0.68rem; color: var(--text-secondary); } .feedback-text { font-size: 0.72rem; color: var(--text-secondary); margin-top: 6px; padding-top: 6px; border-top: 1px solid var(--border-subtle); line-height: 1.4; font-style: italic; } .loading-shimmer { text-align: center; padding: 32px 16px; color: var(--text-muted); font-size: 0.82rem; animation: shimmer 1.5s ease-in-out infinite; } @keyframes shimmer { 0%, 100% { opacity: 1; } 50% { opacity: 0.4; } } ::-webkit-scrollbar { width: 5px; } ::-webkit-scrollbar-track { background: transparent; } ::-webkit-scrollbar-thumb { background: rgba(98, 114, 164, 0.3); border-radius: 999px; } ::-webkit-scrollbar-thumb:hover { background: rgba(98, 114, 164, 0.5); } .hidden { display: none !important; } @keyframes fadeIn { from { opacity: 0; } to { opacity: 1; } } @keyframes fadeSlideDown { from { opacity: 0; transform: translateY(-8px); } to { opacity: 1; transform: translateY(0); } } @media (max-width: 1100px) { .dashboard { grid-template-columns: 240px 1fr 260px; } } @media (max-width: 900px) { .dashboard { grid-template-columns: 1fr; grid-template-rows: auto 1fr auto; } .panel-orders { border-right: none; border-bottom: 1px solid var(--border-subtle); max-height: 200px; } .orders-list { display: flex; flex-wrap: nowrap; overflow-x: auto; gap: 8px; padding: 8px; } .order-card { min-width: 200px; flex-shrink: 0; margin-bottom: 0; } .panel-feedback { border-left: none; border-top: 1px solid var(--border-subtle); max-height: 250px; } .agent-tab span { display: none; } .agent-tab i { font-size: 1.2rem; } .selected-order-info { grid-template-columns: repeat(2, 1fr); } } @media (max-width: 500px) { .topbar { padding: 10px 14px; } .brand-name { font-size: 1rem; } .call-controls { flex-wrap: wrap; } .call-badge { margin-left: 0; width: 100%; justify-content: center; } } /* Simulated Checkout styling */ .panel-checkout { border-top: 1px solid var(--border-subtle); padding: 16px 18px; flex-shrink: 0; background: rgba(10, 14, 26, 0.4); } .checkout-title { font-size: 0.8rem; font-weight: 600; text-transform: uppercase; letter-spacing: 0.08em; color: var(--text-secondary); margin-bottom: 12px; display: flex; align-items: center; gap: 6px; } .checkout-form { display: flex; flex-direction: column; gap: 8px; } .checkout-form .form-group { width: 100%; } .checkout-form input { width: 100%; padding: 8px 12px; border-radius: 6px; background: rgba(0, 0, 0, 0.2); border: 1px solid var(--border-subtle); color: var(--text-primary); font-size: 0.85rem; outline: none; transition: all 0.2s ease; } .checkout-form input:focus { border-color: var(--accent-blue); background: rgba(0, 0, 0, 0.4); } .btn-checkout { background: linear-gradient(135deg, var(--accent-blue), #2563eb); border: 1px solid rgba(59, 130, 246, 0.4); color: #fff; font-weight: 500; justify-content: center; padding: 8px 12px; font-size: 0.85rem; cursor: pointer; transition: all 0.2s ease; } .btn-checkout:hover { background: linear-gradient(135deg, #2563eb, #1d4ed8); } /* Navigation tabs in topbar */ .topbar-navigation { display: flex; gap: 8px; margin-left: 2rem; } .nav-tab { background: transparent; border: 1px solid transparent; color: var(--text-secondary); padding: 6px 16px; border-radius: 6px; font-size: 0.85rem; font-weight: 500; cursor: pointer; display: flex; align-items: center; gap: 8px; transition: all 0.2s ease; } .nav-tab:hover { background: rgba(255, 255, 255, 0.05); color: var(--text-primary); } .nav-tab.active { background: rgba(59, 130, 246, 0.15); border-color: rgba(59, 130, 246, 0.3); color: var(--accent-blue); } /* Analytics panel styling */ .panel-analytics { flex: 1; display: flex; flex-direction: column; padding: 24px; gap: 24px; overflow-y: auto; } .analytics-header { display: flex; align-items: center; justify-content: space-between; border-bottom: 1px solid var(--border-subtle); padding-bottom: 16px; flex-shrink: 0; } .analytics-title { font-size: 1.25rem; font-weight: 700; color: var(--text-primary); display: flex; align-items: center; gap: 8px; } /* Stats grid */ .analytics-stats-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); gap: 16px; } .analytics-stat-card { background: rgba(15, 23, 42, 0.4); border: 1px solid var(--border-subtle); border-radius: 12px; padding: 18px; display: flex; align-items: center; gap: 16px; box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.1); transition: transform 0.2s ease; } .analytics-stat-card:hover { transform: translateY(-2px); } .stat-icon { width: 48px; height: 48px; border-radius: 10px; display: flex; align-items: center; justify-content: center; font-size: 1.25rem; } .stat-icon.blue { background: rgba(59, 130, 246, 0.15); color: #3b82f6; } .stat-icon.green { background: rgba(16, 185, 129, 0.15); color: #10b981; } .stat-icon.orange { background: rgba(249, 115, 22, 0.15); color: #f97316; } .stat-icon.purple { background: rgba(168, 85, 247, 0.15); color: #a855f7; } .stat-content { display: flex; flex-direction: column; } .stat-num { font-size: 1.5rem; font-weight: 700; color: var(--text-primary); line-height: 1; } .stat-label { font-size: 0.75rem; font-weight: 500; color: var(--text-muted); margin-top: 4px; } /* Charts Grid */ .analytics-charts-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(400px, 1fr)); gap: 20px; } .chart-card { background: rgba(15, 23, 42, 0.4); border: 1px solid var(--border-subtle); border-radius: 12px; padding: 20px; display: flex; flex-direction: column; gap: 16px; box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.1); min-height: 320px; } .chart-card h3 { font-size: 0.9rem; font-weight: 600; color: var(--text-primary); text-transform: uppercase; letter-spacing: 0.05em; border-left: 3px solid var(--accent-blue); padding-left: 8px; } .chart-container { flex: 1; position: relative; width: 100%; height: 100%; }