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{
  "request": {
    "state": "The customer reports that the same invoice was charged twice. They ask for a refund. There is no product outage.",
    "questions": {
      "destination": {
        "type": "choice",
        "instructions": "Choose the team that handles this request.",
        "criteria": {
          "billing": "Invoices, payments, refunds and duplicate charges",
          "technical": "Product errors and troubleshooting"
        }
      },
      "refund_requested": {
        "type": "noul",
        "instructions": "Does the customer explicitly ask for a refund?"
      },
      "urgency": {
        "type": "score",
        "instructions": "Rate urgency using only these ordered levels.",
        "criteria": [
          "Routine information request with no payment problem or outage",
          "A payment or billing problem, with no product outage",
          "An active product outage stopping the customer from working"
        ]
      }
    }
  },
  "response": {
    "model": "Decision-1.0-Nox",
    "answers": {
      "destination": {
        "type": "choice",
        "probabilities": {
          "billing": 0.9990422083691034,
          "technical": 0.0009577916308966501
        },
        "confidence": 0.9980844167382068,
        "choice": "billing"
      },
      "refund_requested": {
        "type": "noul",
        "noul": 0.9994888159055739
      },
      "urgency": {
        "type": "score",
        "probabilities": {
          "0": 0.012138526904188826,
          "1": 0.9878299250528677,
          "2": 3.1548042943515704e-05
        },
        "confidence": 0.9817448875793016,
        "score": 0.9878930211387548,
        "legend": {
          "0": "Routine information request with no payment problem or outage",
          "1": "A payment or billing problem, with no product outage",
          "2": "An active product outage stopping the customer from working"
        }
      }
    },
    "usage": {
      "input_tokens": 355,
      "scored_questions": 3
    }
  },
  "direct_engine_exact_response": true,
  "overflow_rejected": true,
  "overflow_message": "check: 40083 tokens exceeds max_length=16384; no truncation allowed",
  "bundle_manifest_sha256": "83876db506b2d98e3e8ce7d34310b21f97bac30d4f5aef3371053798bff08830",
  "runtime": {
    "actual": {
      "torch": "2.12.0+git6bbd260",
      "hip": "7.2.53211",
      "transformers": "5.17.0",
      "fla": "0.5.2",
      "tokenizers": "0.23.2",
      "safetensors": "0.8.0",
      "triton": "3.7.1",
      "gated_delta": "fla.ops.gated_delta_rule.chunk"
    },
    "differences": {},
    "matches_validated_runtime": true,
    "normalization_profile": {
      "profile_sha256": "be32858d15233e0a3fbee0e4257fb02be0b3439deee4eb9c3f61151df7b73850",
      "guard_sha256": "061d6ba3edf032038b074b061879a1ff81cfd2928fc0131c66b15563f7822509",
      "validated_arch": "gfx942",
      "automatic_bundle_binding": true,
      "scope": "single profile per process"
    }
  },
  "revision": null,
  "device": "cuda:0",
  "model_name": "Decision-1.0-Nox",
  "example_source_sha256": "a54dec885f92c2d38d07ef2333dff51965be52bc119f772cc74200ed314e69b6",
  "normalization_telemetry": {
    "profile_sha256": "be32858d15233e0a3fbee0e4257fb02be0b3439deee4eb9c3f61151df7b73850",
    "status": "installed",
    "calls": 96,
    "keys": {
      "[128,1,\"torch.bfloat16\",\"torch.bfloat16\",\"torch.float32\"]": 96
    },
    "strict_guard": true,
    "unknown_keys": "raise",
    "autotune_fallback_permitted": false,
    "runtime": {
      "torch": "2.12.0+git6bbd260",
      "hip": "7.2.53211",
      "triton": "3.7.1",
      "fla": "0.5.2"
    },
    "gpu_arch": "gfx942",
    "process_scope": "one explicitly profiled Nox model; other model loading in this process is not supported"
  }
}